Operations Representative jobs at Museum of Science - 7 jobs

Job Function 1. Program/Department Employee Responsibilities Provide friendly courteous service to all members and clients of the Old Colony Y Contribute to a positive work environment by illustrating pride in the job, enthusiasm, and cooperation with co-workers Ensure KidZone is clearly following Old Colony YMCA monthly themes and that there is enthusiastic representation of the monthly Association project Ensure KidZone is a medium for purposeful communication with participants regarding program, membership and event priorities and work to connect KidZone families to opportunities that will best fit their needs Supervise children left in his/her care in a healthy, safe environment and ensure children are participating in fun and constructive activities Maintain appropriate behavior management of children at all times in accordance with the Old Colony Y Child Care Policy Keep accurate daily attendance records (be sure children and caregivers abide by sign-in and out policies) Understand the branch Emergency Procedures, participate in drills, and maintain safety at all times (Including accurate registration records) Report all accidents and incidents to supervisor, branch leadership on duty, and via Logic Manager immediately. Abide by scheduling guidelines set by supervisor taking responsibility for finding own substitutes when the need to be absent arises- more than 2 absences in a month will require meeting with supervisor Attend required staff meetings and complete any trainings related to job Work to actively build the FLY kids Ambassador program and act as a role model and mentor to FLY kids Work with fellow KidZone staff to actively supervise children from all angles, always actively discussing and minimizing potential blind spots, etc. 2. Supervision of Personnel FLY Kids leadership 3. Fiscal Responsibility Responsible for obtaining necessary information and collection of fees from program participants (non-members) and submitting the money to our member service staff Ensure that attending participants are cross-checked regularly to ensure they are an active household member. 4. Facility/Housekeeping Responsibility Ensure a safe and secure environment for all members Ensure that the floor, walls, tables, chairs, and program equipment meet the highest level of cleanliness Inform Supervisor of all program equipment needs Adhere to proper opening and closing procedures. 5. Interdivisional Responsibility a. Perform miscellaneous Member Engagement Duties (ie. Surveys, Engagement around programs and services, phone calls, filing) when minimal children are present

About Charles River Associates Charles River Associates is a leading global consulting firm that provides economic, financial, and business management expertise to major law firms, corporations and governments around the world. CRA advises clients on economic and financial matters pertaining to litigation and regulatory proceedings, and guides corporations through critical business strategy and performance-related issues. For nearly 60 years, clients have engaged CRA for its combination of industry experience and rigorous, fact-based analysis that provide clients with clear, implementable solutions to complex business concerns. Position Overview CRA's Forensic Services practice supports companies' commitment to integrity by assisting them and their counsel in independently responding to allegations of fraud, waste, abuse, misconduct and non-compliance. We are noted for deploying cross-trained teams of forensic professionals to assist our clients in gaining deeper insights and greater value more quickly. Our commitment to our clients is to help them better anticipate, manage, and become more resilient because of, challenging events. We seek a full-time Operations Coordinator for our Forensics Services practice to provide support to Vice Presidents and the practice team. This role may encompass a number of critical areas including general administrative support, billing, project administration, marketing and social media management, and recruiting and onboarding coordination. Note that this position will have a heavy emphasis on billing. The Operations Coordinator serves as a critical connection between, and among, our internal team, clients, and corporate departments. They will be proficient in technology and have exceptional organizational, time-management and communication skills, with a strong attention to detail. A successful Operations Coordinator will demonstrate initiative and responsiveness, pick up new skills quickly, and exhibit an ability to anticipate next steps. This position reports to the Manager, Forensic Services Operations. * Manage high volume project billing, including preparing and ensuring accuracy of invoices, drafting work descriptions, and obtaining relevant approvals; work closely with corporate finance department to proactively resolve issues (large part of overall role); * Follow up and provide regular reporting on outstanding project unbilled, receivables and write-offs under direction of Vice Presidents and project managers; * Deliver project administration support: oversee conflict checks, client retention letters, project code requests; process vendor invoices, team expense reports, check requests and timesheets in a timely manner; * Provide general administrative support: maintain calendars and routine correspondence, coordinate detailed travel arrangements, maintain files, and provide administrative backup for other support roles; * Oversee client relationship management database and deliver marketing and business development support, including social media platform updates, marketing event logistical support, and material preparation; * Ensure adherence to corporate and practice marketing and social media protocols; * Manage logistics for internal and external practice meetings and client events, including technology set-up, meeting room reservation and food ordering; * Act as an internal and external liaison with corporate departments (Human Capital, Information Technology, Financial Administration, Communications, etc.) and other practices; * Other administrative duties, as assigned. Desired Qualifications * Bachelor's degree; * At least 3 years of relevant work experience in a support or billing role; experience in professional services preferred (consulting, law, financial services); * Strong client invoicing experience, ideally with exposure to time-based and fixed price billing, in a high volume environment; * Experience with financial management/invoicing software; * Intermediate to advanced proficiency in Microsoft Office applications (Word, Excel, PowerPoint, Outlook); proficient with technology and learning new software programs; * Proven contract management capability; editing, facilitating and maintaining client and/or vendor retention letters; * Prior experience with client communications and outreach; * Exceptional attention to detail with a quantitative orientation and focus on quality in work product; * Displays good judgment and problem-solving skills in a fast-paced environment; able to maintain confidentiality of sensitive information; * Energetic self-starter with strong interpersonal skills including a cooperative and professional attitude; * Well organized, flexible and capable of managing multiple priorities simultaneously; * Outstanding written and oral communication skills; * A high level of initiative, a strong work ethic and dedication to quality. To Apply To be considered for this position, we require the following: * Resume - please include current address, personal email and telephone number; * Cover letter (optional) - please describe your interest in CRA and how this role matches your goals. Career Growth and Benefits * CRA's robust skills development programs, including a commitment to offering training annually through formal and informal programs, encouraging you to thrive as an individual and team member. Training consists of technical training, presentation skills, internal seminars, and career mentoring and performance coaching from an assigned senior colleague. Additional leadership and collaboration opportunities exist through internal firm development activities. * We offer a comprehensive total rewards program including a superior benefits package, wellness programming to support physical, mental, emotional and financial well-being, and in-house immigration support for foreign nationals. Work Location Flexibility CRA creates a work environment that enables our colleagues to benefit from being together in the office to best deliver on our promise of career growth, mentorship and inclusivity. At the same time, we recognize that individuals realize a range of benefits when working from home periodically. We currently ask that individuals spend 3 to 4 days a week on average working in the office (which may include traveling to another CRA office or to a client's location), with specific days determined in coordination with your practice or team. At certain times of the year (e.g. holiday periods), additional remote work options are offered to those whose work commitments permit it, although our offices remain open for those who choose or need to be there. Our Commitment to Equal Employment Opportunity Charles River Associates is an equal opportunity employer (EOE). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, status as a protected veteran, or any other protected characteristic under applicable law. Salary and other compensation A good-faith estimate of the annual base salary range for this position is $55,000 - $75,000. Stating pay within this range may vary based on factors such as education level, experience, skills, geographic location, market conditions, and other qualifications of the successful candidate. This position may be eligible for additional bonus incentive compensation. CRA offers a comprehensive benefits package, subject to eligibility requirements, which may include: medical, dental, and vision insurance; 401(k) retirement plan with employer match; life and disability insurance; paid time off (vacation, sick leave, holidays); paid parental leave; wellness programs and employee assistance resources; and commuter benefits.

The ACCS Representative Payee will assist adults with mental health conditions with money management and ensure protection from any financial misconduct. The ACCS Rep Payee will administer and perform all applicable functions of the Client Representative Payee process in ACCS Programs. Responsibilities include but are not limited to: Disbursement of funds and successful collection of all required paperwork and receipts in accordance with policy and procedures. Ensuring a budget is submitted from the Program/ACCS staff for each client and that the budget has been entered into the Representative Payee Management (RPM) system. Ensuring that the client does not have a deficit balance in his/her account prior to cutting checks for the client. Generating reports for program staff to review in order to ensure compliance with established policies and procedures related to their position(s). Report changes in the clients' status to the Social Security Administration (SSA) as needed Responsibilities Job Duties and Responsibilities: The essential job duties/responsibilities of the position include but are not limited to the information listed below: • Responsible for the disbursement of funds and successful collection of all required paperwork and receipts in accordance with policy and procedures.• Ensures a budget is submitted from the Program/ACCS staff for each client and that the budget has been entered into the Representative Payee Management (RPM) system.• Ensures that the client does not have a deficit balance in his/her account prior to cutting checks for the client.• Reports changes in the clients' status to the Social Security Administration (SSA) upon notification of such an event by program staff.• Trains designated back-up Representative Payee staff and keeps them updated on new policies and procedures.• Generates the necessary reports for program staff to review in order to ensure compliance with established policies and procedures related to their position(s).• Ensures client's account is reconciled and conserved funds forwarded to the SSA in the event the client is no longer receiving services.• Works with the Internal Audit and Finance staff to establish and enforce all new representative payee policies and procedures. Interprets such policies for managers and employees.• Communicates to and provides training to program staff on rep payee issues, as needed.• Responds to all inquiries with rep payee information.• Ensures that all receipts and disbursements are processed in a timely manner.• Creates and delivers all client reports to Social Security on a timely basis.• Understands and complies with all HIPAA regulations that apply to clients served.• Maintains current on Social Security issues and regulations.• Performs other related duties, as required.About Vinfen Why Vinfen? We are committed to you! We offer great training, great benefits, career growth and job security! Our comprehensive and generous benefits package includes: A fully funded, employer-sponsored retirement plan that requires no employee contribution as well as an employee-funded 403(b) plan First-rate Medical, Dental and Vision plans that are open all employees scheduled to work 30 hours per week or more. Plus, we offer a generous employer contribution toward the cost of medical insurance! Employer-paid Life, Accidental Death & Dismemberment and Long-Term Disability Insurance (no cost to you!) Employer-paid Short-Term Disability Insurance along with the option to purchase additional, voluntary, Short-Term disability insurance Flexible Spending Reimbursement Accounts (Health and Dependent care) Voluntary Term, Whole Life, Accident and Critical Care Insurance Generous paid time off (Employees scheduled to work 20 hours or more per week): 15 days of Vacation per year 11 Paid Holidays 10 Sick Days per year 3 Personal Days per year Educational Assistance and Remission Programs $500 Employee Referral Bonus with no annual cap! Other generous benefits including discounted YMCA memberships, access to discounted movie tickets and more! About Us: Established in 1977, Vinfen is a nonprofit, health and human services organization and a leading provider of community-based services to individuals with mental health conditions, intellectual and developmental disabilities, brain injuries, and behavioral health challenges. Our services and advocacy promote the recovery, resiliency, habilitation, and self-determination of the people we serve. Vinfen's 3,500 dedicated employees are experienced, highly-trained professionals who provide a full range of supportive living, health, educational, and clinical services in over 550 sites throughout Massachusetts and Connecticut. For more information about Vinfen, please visit *********************** My Job. My Community. My Vinfen. Vinfen is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. Qualifications A high school diploma or GED is required. Education and/or training equivalent to a Bachelor's degree in Accounting, Business Administration or related preferred. Two to four years experience in Accounting or Rep Payee functions. Demonstrated knowledge of HIPPA regulations, payroll and accounts payable procedures Familiarity with Microsoft Excel, Word, and Outlook Ability to work in a professional and confidential capacity All applicants must be at least 21 years of age and have a current, valid, US drivers' license for at least 6 months. Must be able to pass a CORI, driving record, reference, educational and professional licensure check as well as a multi-state background check. Knowledge and Skills: • Knowledge of payroll and accounts payable procedures and practices• Knowledge of personal computer applications and equipment• Organizational, analytical, and communication skills• Ability to provide leadership to staff• Ability to work in a professional and confidential capacity• Ability to meet deadlines• Knowledge of HIPAA regulations Typical Requirements: Two to four years' experience in accounting or rep payee functions. Preferred /Required Education: A high school diploma or equivalent is required. Education and/or training equivalent to a Bachelor's degree in Accounting, Business Administration, or related. Driving Requirements: Driving is not required. Physical Effort: Ability to lift at least 25 pounds using proper lifting techniques. Ability to operate a computer and other office equipment such as a calculator, copier, and printer. Ability to remain in a stationary position 50% of the time as needed. Ability to bend, reach, file, sit, stand and move around the facility. Ability to speak, hear and communicate with clients, staff and external representatives. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Pay Range USD $22.59 - USD $22.59 /Hr.

Executive & Operations Intern - YMCA of the North Shore - Unpaid Internship Are you a motivated student interested in nonprofit leadership, strategic planning, and operations? The YMCA of the North Shore is seeking an Executive & Operations Intern to gain hands-on experience supporting our Executive Director, Board of Directors, and organizational initiatives. This is an excellent opportunity for students pursuing a degree in Nonprofit Management, Business, Communications, Public Administration, or a related field. Position Overview The Executive & Operations Intern will support high-level organizational activities, including governance, strategic initiatives, event planning, and internal operations. This role provides exposure to nonprofit leadership, organizational strategy, and community impact. Key Responsibilities Attend monthly Board of Directors meetings and prepare detailed Board Minutes. Assist in compiling board documents and follow-up materials. Provide logistical and project support to the Executive Director on key initiatives. Support donor outreach, event logistics, communications, and day-of-event coordination. Attend all-staff meetings; take, organize, and distribute internal meeting notes. Prepare visual materials and slide decks for internal presentations and board updates. Help update internal and public-facing signage as needed. Collaborate on strategic and operational projects aligned with the YMCA's priorities. What You'll Gain Exposure to nonprofit leadership and governance. Hands-on experience with strategic projects and high-impact events. Networking opportunities with board members, executives, and community leaders. A professional portfolio of meeting minutes, slide decks, and project contributions. Internship Details Duration: 14-16 weeks (one semester or based on school curriculum requirements). Hours: 10-32 hours per week, depending on internship criteria and availability. Locations: Marblehead Compensation: Unpaid (includes a free YMCA membership and discounts on YMCA programs). Application Process: Applications are reviewed on a rolling basis until filled. Internship listings are released the semester before the anticipated start date. Apply today and take your nonprofit experience to the next level with the YMCA of the North Shore! Qualifications Qualifications Current undergraduate student in Nonprofit Management, Public Administration, Business, Communications, or related field. Strong organizational, communication, and writing skills. Proficient in Microsoft Office and/or Google Workspace (Slides, Docs, Sheets). Comfortable in a professional environment and able to manage confidential information. Enthusiastic about the mission of the YMCA and committed to community service. The YMCA is committed to a policy of nondiscrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religious creed, protected genetic information, national origin, ancestry, sex, sexual orientation, gender, gender identity, age, disability, or veteran status.

Who We Are Looking For: Are you the Program Operations Coordinator we have been looking for? In this position you will be able to convey your passion for helping others by working with our youth and families! Granite Academy is a dynamic, strength-based day school serving middle and high school students whose social-emotional needs impact their learning experience. Our staff provide flexible, individualized programming and are dedicated to meeting the needs of our students, their families, and the public school systems. We have an 11-month school year (202 days) and are located on a beautiful campus in Braintree, MA. Our team works with students individually and in small groups to support their full engagement in academic, vocational, social, and recreational activities that promote skill development, emotional well-being, and movement towards graduation. Compensation The pay range for this position is $22.50 to $33.00 per hour. The listed range reflects what we reasonably and in good faith expect to pay for this role at the time of posting the position. The actual compensation an employee is offered may vary based on several factors such as experience, education, licensure, certifications and qualifications. This range may be modified in the future. What You'll Do: Primary scheduling in conjunction with the Director of Education. Oversee the technology operations. Serve on the administrative team to establish and maintain program policies and procedures that align with DESE regulations. Support classrooms as needed. Data collecting/reports. Safety standards include monthly environmental safety inspection. Work with the Campus director to oversee the implementation of our school wide initiative. Work with the Head of School to facilitate the day-to-day operations of the school and ensure a cohesive and unified school community. Facilitate daily scheduling and assigning staffing positions across campus to ensure appropriate coverage. Why JRI? Be who you are! JRI is committed to creating a workplace built on respect, collaboration, and opportunity, where every employee is valued and supported in making a meaningful impact. We offer a $2,000 bilingual bonus to new hires who speak a second language other than English! Reimbursement is available for employees to cover the registration costs and annual fees for any professional license required for work such as LMHC, LCSW, LICSW, RN and more! Access to our excellent Blue Cross medical and Delta Dental benefits. Retirement benefits including 401K matched up to $800 a year and pension after 5 years of employment. Professional development opportunities such as tuition reimbursement up to almost $4000 per year and discounted tuition rates to select partnership colleges and universities! Wellness benefits including access to employee engagement groups, self-care resources, and an Employee Assistance Program. Generous paid time off up to 19 days for full time employees in your first year and much more! Requirements: Bachelor's degree in a related field, such as education, counseling and psychology, Master's degree preferred. Strong computer and organizational skills. Candidates must have classroom management experience in a special education environment. Significant experience working with students who require therapeutic interventions and support. Candidates should be highly organized, flexible, collaborative, and team oriented. Capable of working collaboratively as a team member and independently. Good interpersonal skills. At JRI, we are committed to fostering a workplace where every team member feels valued and respected. We believe that a culture built on mutual respect, collaboration, and opportunity allows our staff to thrive and do their best work. By supporting one another and recognizing each person's contributions, we create an environment where people can grow, develop their skills, and make a meaningful impact in the communities we serve. JRI is an equal opportunity employer. #IND123

up to 3 months Pay Range $21.50 - $25.00 per hour Community Teamwork is a private non-profit organization located in Lowell MA. We employee over 600 employees and are a catalyst for social change. We leverage our programs, our partnerships, and our collective voice to foster equity, compassion, and community engagement by creating housing, education, and economic opportunities. Position Summary We are seeking a Client Services Representative on a temporary basis to process fuel assistance applications for new applicants including conducting application interviews; conducting recertification of income and calculating client benefit amounts; determining acceptable document verification while supporting families with appropriate referrals for other needs. Essential Functions and Responsibilities: Follow all funding source protocols and/or regulations for processing client applications for (re)certification including: Meet with scheduled new clients or retrieve recertification files to enter required data into fuel assistance database. Verify and document client identity, address, household size, utility account numbers, housing costs. Verify documents and calculate all household income. Notify client, with a detailed list, of missing documentation needed to certify their application. Maintain client records for audit purposes. Compile required statistics for periodic program reports. Review and troubleshoot client issues, which can be complex, in a timely manner. Utilize all MA consumer rules and regulations regarding utility services to negotiate with utility companies to prevent termination or restore client services. Contact deliverable fuel vendors for emergency deliveries. Document all communication with applicants in the CSG system. Educate eligible clients on all energy programs available to them. Advocate for clients and make direct referrals as necessary to CTI programs and other health and human services as needed. Assist with reception duties such as answering incoming calls, screening applicant inquiries for eligibility; manage appointment scheduling/rescheduling including reminder phone calls; greet clients and triage documentation to appropriate staff; oversee flow of clients in the waiting area; clerical duties as required. Uphold the values of CTI Equity, Integrity, Compassion. The duties listed above are representative of the work performed. Other related duties may be assigned. Qualifications: HS or Equivalent One year of previous office experience. Excellent customer service, organizational, interpersonal, oral and written communication skills. Ability to work independently and as a team in a fast paced, detail oriented environment. Proficient computer skills required in basic computer software and data collection systems. Good attention to detail. Ability to maintain confidentiality. Night and weekend work may be required as needed. Preferred Qualifications Bilingual skills (English/Spanish, English/Khmer English/Portuguese) Benefit Information At Community Teamwork, our employees enjoy best-in-class benefits to support their physical, financial and emotional wellness. We offer: 4 Weeks of Paid Time Off - Paid Sick Leave - 12 paid holidays. Medical, Dental, and Vision Insurance - Company Paid Life Insurance Critical Illness Insurance-Pet Insurance Tuition Reimbursement - Career Advancement and Professional Development Opportunities 5% employer contribution to your 401K retirement account after 6 months of employment Great co-workers and a great mission with an outstanding Community Action offering a chance to help make a real difference in the lives of those we serve Equal Opportunity Employer Vets/Disabled This is an exciting opportunity to become an integral member of an innovative team in an organization committed to excellence.