Muskegon Family Care jobs

Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Home Base, a Red Sox Foundation and Massachusetts General Hospital program, is dedicated to healing the invisible wounds - including post-traumatic stress, traumatic brain injury, anxiety, depression, co-occurring substance use disorder, family relationship challenges and other issues associated with Military service - for Veterans of all eras, Service Members, Military Families and Families of the Fallen through world-class clinical care, wellness, education, and research. The Home Base Veteran Outreach Coordinator is a point of contact for veterans and their families seeking care and/or education regarding Post Traumatic Stress (PTS), Traumatic Brain Injury (TBI) and other combat-related stress. When not assigned to the Intensive Clinical Program, the Veteran Outreach Coordinator role changes to educate and provide outreach to New England-based veterans and their families about Post Traumatic Stress (PTS), Traumatic Brain Injury (TBI), and encourages the community to take advantage of services available through the Home Base Program. The Coordinator is an employee of MGH and works alongside a team of world class medical professionals to help educate veterans, their families, social workers, employers, community service providers, veterans' groups, and others as to how to recognize symptoms of PTS/TBI and the ways in which they or their loved ones can seek help. The Veteran Outreach Coordinator guides veterans through the treatment evaluation process in the Home Base Clinic and works closely with the clinical staff in the Home Base Program around patient case management and ongoing monitoring of patient needs. The Coordinator provides active patient outreach, including phone, email, in-person meetings and text messaging. Job Summary Summary Responsible for community outreach, engagement, and support to enhance access to behavioral health programs. The Outreach Coordinator collaborates with community partners, healthcare professionals, and social service agencies to promote mental health awareness and address the behavioral health needs of individuals. Does this position require Patient Care? Yes Essential Functions -Conduct proactive outreach within the community to identify individuals in need of behavioral health services. -Establish relationships with community organizations, schools, primary care providers, and other relevant stakeholders to enhance outreach efforts. -Conduct initial assessments to identify the behavioral health needs of individuals. -Provide information and referrals to appropriate behavioral health services and resources. -Respond to crisis situations and provide immediate support and intervention. -Collaborate with crisis intervention teams, law enforcement, and emergency services as needed. -Advocate for individuals with behavioral health needs to ensure they receive timely and appropriate care. -Conduct community education and awareness programs on mental health topics. Qualifications Education Bachelor's Degree preferred Experience - minimum of 1-3years of military experience with at least one deployment preferred but not required - must have honorable discharge (proof of DD 214 required). Knowledge, Skills and Abilities - Strong knowledge of behavioral health services, resources, and crisis intervention techniques. - Excellent communication, interpersonal, and organizational skills. - Ability to work independently and collaboratively within a team. - Sensitivity to the understanding of the social determinants of health. - Proficiency in using electronic health records and documentation systems. - Valid driver's license and reliable transportation for community outreach. Additional Job Details (if applicable) Physical Requirements Standing Frequently (34-66%) Walking Frequently (34-66%) Sitting Occasionally (3-33%) Lifting Frequently (34-66%) 35lbs+ (w/assisted device) Carrying Frequently (34-66%) 20lbs - 35lbs Pushing Occasionally (3-33%) Pulling Occasionally (3-33%) Climbing Rarely (Less than 2%) Balancing Frequently (34-66%) Stooping Occasionally (3-33%) Kneeling Occasionally (3-33%) Crouching Occasionally (3-33%) Crawling Rarely (Less than 2%) Reaching Frequently (34-66%) Gross Manipulation (Handling) Frequently (34-66%) Fine Manipulation (Fingering) Frequently (34-66%) Feeling Constantly (67-100%) Foot Use Rarely (Less than 2%) Vision - Far Constantly (67-100%) Vision - Near Constantly (67-100%) Talking Constantly (67-100%) Hearing Constantly (67-100%) Remote Type Hybrid Work Location One Constitution Wharf Scheduled Weekly Hours 40 Employee Type Regular Work Shift Rotating (United States of America) Pay Range $20.43 - $29.21/Hourly Grade 4 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Site: Mass General Brigham Incorporated Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary Responsible for developing, delivering, and managing comprehensive coding education and quality improvement programs for professional and hospital coding staff. This role ensures coders are equipped with the knowledge, skills, and resources needed to accurately assign medical codes, maintain compliance with national guidelines, and support overall revenue cycle performance. The position collaborates closely with Coding Operations, Quality Assurance, Central Auditing, Group Practice Management, and Revenue Integrity to improve coding accuracy, strengthen documentation practices, and reduce avoidable denials • Design, develop, and maintain coding education curriculum based on current CPT, ICD-10-CM/PCS, HCPCS, payer guidelines, and regulatory updates. • Deliver training through multiple modalities (live sessions, virtual sessions, workshops, on-demand modules, and job aids) to support clinical providers, coders, QA staff, and related stakeholders. • Create and manage e-learning materials using multimedia tools, learning platforms, and adult learning best practices. • Provide individualized coaching and hands-on support to coders to improve coding accuracy, documentation interpretation, and guideline application. • Collaborate with Quality Assurance, CDI, and Coding Operations to identify trends, close knowledge gaps, and develop targeted education plans. • Participate in or conduct coding audits; analyze findings; develop corrective education; and track coder progress over time. • Support provider education efforts by identifying documentation improvement needs and partnering with clinical teams to clarify best practices. • Monitor industry changes, regulatory updates, and payer policy changes to proactively adjust training materials and inform coding leadership. • Contribute to reducing avoidable denials by educating staff on documentation, coding accuracy, and compliance requirements. • Promote compliance with coding ethics, organizational standards, and fraud/waste/abuse prevention Qualifications Education Bachelor's Degree Health Information Management required or bachelor's degree Related Field of Study required Can this role accept experience in lieu of a degree? Yes Licenses and Credentials CPC/CPMA CCS (I/P) RHIT RHIA Experience Coding Experience 2-3 years required, and Teaching Experience 1-2 years preferred Knowledge, Skills and Abilities - Strong instructional skills, including the ability to engage learners, present complex concepts clearly, and adapt teaching methods to various learning styles. - In-depth understanding of coding guidelines, compliance regulations, and industry standards. - Excellent communication skills, both written and verbal, to deliver training content effectively and interact with diverse learners. - Strong analytical skills to evaluate coding accuracy, identify training needs, and measure training effectiveness. - Ability to collaborate effectively with clinicians, coding staff, trainers, managers, and other stakeholders. Additional Job Details (if applicable) Remote Type Remote Work Location 399 Revolution Drive Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $62,400.00 - $90,750.40/Annual Grade 6 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Site: Mass General Brigham Incorporated Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. This role will be covering oral maxillofacial/ dental. This is a fully remote position. Job Summary Summary: Assists Manager with the Patient Billing Office's client relationship and coordinate the processing, reporting and analysis of key revenue cycle activities. Provides research support to the manager and assigned practices related to accounts receivable management, patient customer service complaints and Third Party Requests for information. Does this position require Patient Care? No Essential Functions: Assists the Manager in completing tasks including, but not limited to, report review and distribution, billing account inquiries, charge reconciliation and research of missing charges, procedure code dictionary maintenance, and other essential Master files. -Analyze information on trends for practice groups; this may involve account research and downloading or inputting information into spreadsheets. -Provides research and follow-up for inquiries from Customer Service. -Pulls monthly rejection details. The role is responsible for pivoting rejections and analyzing rejections prior to RCAM review. -Work EPIC work queues and resolve edits in compliance with GPM Service standards for assigned billing areas. -Review accounts referred for write-off and document collection efforts prior to transferring for write-off approval. -Assist with the orientation and training of new staff. Qualifications Education High School Diploma or Equivalent required Experience Revenue, billing and related experience 2-3 years required Knowledge, Skills and Abilities - Strong knowledge of medical billing and payer requirements. - Excellent leadership and team management skills. - Proficiency in billing software and electronic health records (EHR) systems. - Strong analytical and problem-solving abilities. - Exceptional communication and interpersonal skills. - Ability to handle multiple tasks and work under pressure. - Ability to work with a high degree of accuracy. Additional Job Details (if applicable) Remote Type Remote Work Location 399 Revolution Drive Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $62,400.00 - $90,750.40/Annual Grade 6 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Site: Mass General Brigham Incorporated Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. MGB Digital is hiring a vital member of the team, Payment Card Industry Data Security Standard (PCI DSS) Information Security Analyst III Full Time Comprehensive Benefits PTO starts to accrue day 1 Hybrid Working Model Job Summary Summary The Payment Card Industry Data Security Standard (PCI DSS) Information Security Analyst III serves as the lead of Mass General Brigham's PCI DSS compliance program within Digital Information Security. The incumbent will be a subject matter expert in Payment Card Industry Standards, related technical infrastructure, and audit compliance. They will be responsible for leading Mass General Brigham up to the next level of PCI Compliance as an organization that processes payment card data. This role is responsible for assessing if MGB's information assets are protected in accordance with all PCI-DSS policies, controls, industry standards, and frameworks. They will work to develop, implement, and maintain a comprehensive information compliance program that encompasses all aspects of the PCI compliance management lifecycle-including scoping, control validation, evidence collection, remediation tracking, and annual third-party assessments. The PCI Information Security Analyst III will act as a strategic partner to internal stakeholders and external assessors, ensuring that cardholder data is properly secured, regulatory obligations are met, and enterprise risk is minimized. Essential Functions -Acts as a subject matter expert leader within the team, guiding and mentoring junior and mid-level teammates. -Drives innovation by researching and proposing improved security solutions and technologies within their domain. -Solves complex business problems, including system-wide issues and critical incidents by applying technical and security subject matter expertise in support of business goals. -Drives cross-functional collaboration with vendors, partners and stakeholders to maximize the effectiveness of our solutions. Qualifications Associate's Degree Related Field of Study required Bachelor's Degree Related Field of Study highly preferred Can this role consider and review experience in lieu of a degree? Yes Relevant experience 5-7 years required Skills For Success Expertise in cybersecurity concepts within their domain. Strong understanding of cybersecurity concepts outside of specific individual domain. Expertise with the tools and solutions supported by the team. An ability to apply original and innovative thinking to produce new ideas. Strong leadership, communication and project management skills. Strong decision-making capabilities, with a proven ability to weigh the relative costs and benefits of potential actions and identify the most appropriate one. Additional Job Details (if applicable) Working Model & Additional Details M-F Eastern Business Hours required Hybrid onsite Flexible working model required weekly includes onsite in office (number of days weekly can vary, must be flexible for business needs) 1-2 onsite days per week generally, must be flexible for business needs Remote working days require stable, secure, quiet, compliant working station with MGB issued equipment The salary range for this position is $92,102.14 to $155,032,25 annually. At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience, if applicable, education, certifications, and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums, and bonuses as applicable, and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package Remote Type Hybrid Work Location 399 Revolution Drive Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $92,102.40 - $134,056.00/Annual Grade 7 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Site: Mass General Brigham Home Care, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. About the Role Mass General Brigham's Home Hospital program is transforming how acute-level care is delivered by bringing hospital-quality services directly into the home. We are seeking a forward-thinking Nurse Manager to support the North Region teams aligned with Mass General Hospital and Salem Hospital. This role is ideal for a leader who excels in program implementation, operational management, and guiding teams through an evolving model of care delivery. You will help drive the next phase of our Home Hospital expansion while supporting staff performance, quality, compliance, and overall operational stability. Work Location & Schedule This is a hybrid role with primary on-site presence in Salem and Chelsea. On-site presence is required during the first six months. Work from home day per week may be available, depending on operational needs. Job Summary The Nurse Manager is a central operational leadership role, working closely with nursing, paramedics and an interdisciplinary team. Additionally, this role will have direct interface with clinical leadership, regional partners and external stakeholders. Responsibilities include: •Fostering an environment of nursing clinical excellence and innovation. •Represents Home Hospital nursing in various forums across the MGB enterprise. •Conducts performance evaluations and supporting ongoing staff development. •Ensures practice compliance through quality audits, monitoring and education. •Leads nursing meetings and maintains strong communication across the team. •Collaborates, designs, implements and evaluates, new pathways, workflows, and change-management initiatives as the program grows. •Reviews, develops and validates schedules across the unit to ensure balanced staffing and coverage. •Monitors budgets, position control and contributes to workforce planning. •Collaborates effectively with nursing supervisors and internal stakeholders to optimize daily operations and thruput. •Engages in union-related processes, including contract interpretation and labor-management conversations. Qualifications Education Bachelor's Degree in Nursing required; Master's Degree in Nursing preferred. Licensure Active MA RN license required. BLS and ACLS preferred. Experience 2-3 years of nursing experience required. 1-2 years of progressive nursing leadership experience strongly preferred. Experience with program implementation, change management, and/or decentralized care models (e.g., Home Hospital) strongly preferred. Union experience highly preferred. Additional Job Details (if applicable) Strong communication and organizational skills. Ability to navigate complex, evolving environments with a change-management mindset. Excellent critical thinking and problem-solving ability. Demonstrated commitment to high-quality, patient-centered care. Interest in innovation and program design Remote Type Hybrid Work Location 331 Highland Avenue Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $108,992.00 - $158,600.00/Annual Grade 8 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: Mass General Brigham Home Care, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Department: Sterile Processing Hours: Full-Time, 40 Hours/Week Shift: Second, 3p-1130p Instrument Processing Technician, Full Time, Second Shift UC Health is hiring an Instrument Processing Technician to join our Sterile Processing Department on second shift. The Instrument Processing Technician provides cleaning, decontamination, assembly processing and sterilization of instruments, trays and endoscopes. Also assembles case carts with needed surgical supplies. Minimum Required: High School diploma or GED required; Associate's degree preferred. Upon 1 year of hire, obtain certification: CRST. Maintain a current registration as a CRST. 1 year minimum SPD experience; prefer 3 years SPD experience. Join our team to BE UC Health. Be Extraordinary. Be Supported. Be Hope. Apply Today! About UC Health UC Health is an integrated academic health system serving Greater Cincinnati and Northern Kentucky. In partnership with the University of Cincinnati, UC Health combines clinical expertise and compassion with research and teaching-a combination that provides patients with options for even the most complex situations. Members of UC Health include: UC Medical Center, West Chester Hospital, University of Cincinnati Physicians and UC Health Ambulatory Services (with more than 900 board-certified clinicians and surgeons), Lindner Center of HOPE and several specialized institutes including: UC Gardner Neuroscience Institute and the University of Cincinnati Cancer Center. Many UC Health locations have received national recognition for outstanding quality and patient satisfaction. Learn more at uchealth.com. At UC Health, we're proud to have the best and brightest teams and clinicians collaborating toward our common purpose: to advance healing and reduce suffering. As the region's adult academic health system, we strive for innovation and provide world-class care for not only our community, but patients from all over the world. Join our team and you'll be able to develop your skills, grow your career, build relationships with your peers and patients, and help us be a source of hope for our friends and neighbors. UC Health is an EEO employer. Performs decontamination functions: Disassembles, cleans and disinfects instruments and equipment used for patient care utilizing correct manual and mechanical processes. Operates equipment used in decontamination process, i.e. sonic washer, cart washers, washer sterilizers, and decontaminators. Unloads case carts containing soiled instruments and places in designated area. Performs cleaning tasks in work area as assigned. Used universal precautions when working in decontamination area, i.e. gloves, face shield, protective gown Utilizes computer system to track instruments and case cart. Assembles instrument trays and packs: Unloads instruments from washer sterilizers and distributes to appropriate workstations. Assembles instrument trays and packs utilizing written instructions and proper protocol. Applies sterilization wrappers properly to maintain integrity of the contents. Utilizes heat sealer on packs as needed. Each item is identified correctly on the outside packaging of each item. Transports trays to sterilization area. Consistent use of the barcode technology to track productivity. Use of computerized instrument tracking system to validate tray production against online list/error proofing systems to ensure accuracy of assembly. Operates sterilizers, documents loads, and returns stock to appropriate area: Loads trays, packs, and basins onto sterilizer loading rack, utilizing correct procedures. Able to operate each type of sterilizer (e.g. Steam, Plasma, Steris) per manufacture's instructions and departmental guidelines and polices. Accurately documents all sterilization information. Biological monitoring is completed per departmental policy. Sterile supplies are handled properly and restocked in sterile storage area. Rotates sterile supplies and inventories for expiration dates as required. Maintain assigned work area and equipment in a clean and organized condition to maintain required safety standards for handling sterilized and clean materials and to maintain a safe work environment. Assembles case carts per departmental procedures: Produce pick sheets from computer. Able to pull instruments and sterile supplies per pick sheet accurately and completely. Other duties as assigned: Active participant in QA activities. Assists with training of other associates. Attends departmental in-services and mandatory meetings. Acts as a liaison between Sterile Processing and all customers and communicates in a courteous manner. Makes effective use of time and is able to distinguish between low and high priority activities. Delivers equipment and supplies to various departments as needed. Able to fulfill on-call requirements.

Site: Mass General Brigham Incorporated Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary General Summary/Overview: Work directly with patients, Specialty Pharmacy staff, and clinic staff to manage the specialty medication needs of Mass General Brigham patients. Understand the complex medication needs of patients and coordinate with pharmacy and medical/nursing staff to meet those needs while providing extraordinary service. Assist patients with benefit coordination and financial assistance, manage prior authorizations, and ensure patients receive their medications at the appropriate time. Principle Duties and Responsibilities: Work with physicians, nurses and pharmacists to ensure that each patient receives the medications he/she needs at the appropriate time: - Review medication regime with patient to determine which medications need to be dispensed - Process medication orders confirming that they are billed to all third parties correctly - Monitor patient concerns, charts and profiles to meet their medication therapy needs Support MGBSP Patient Needs: - Answer patient questions about the service, insurance issues, financial assistance needs, etc. - Ensure all questions are answered timely and accurately - Ensure clinical questions are appropriately escalated to a pharmacist - Ensure employee back-up coverage is trained and knowledgeable - Report any Patient Safety Events according to MGB SP guidelines Commit to Building Relationships: - Quickly forge and sustain (or develop and maintain) strong relationships with pharmacists, coworkers, prescribers, nurses and patients to build/support the services we provide - Provide caring service, adjusting approaches to reflect developmental level and cultural differences of population served - Improve processes to facilitate communication and service between patient, and clinic, infusion center and discharge pharmacy teams to ensure accurate and timely delivery of medications - Participates in MGB SP Clinical Subcommittees Act as the insurance specialist: - Understand Medicare/Medicaid regulations and billing guidelines as they pertain patient pharmacy benefits - Understand billing primary, secondary and tertiary insurance claims - Resolve any billing issues and obtain Prior Authorizations for medications. - Obtain benefit information and verify patient insurance eligibility and level of coverage - Cross train within PCC roles as directed to support emergent and ongoing business needs. Qualifications Qualifications: Pharmacy technician experience, or equivalent combination of education and related experience working directly with patients in a healthcare setting. Experience with prior authorizations and their renewal, and medication and financial assistance renewals are a plus. Computer skills (Microsoft Office, Excel, Word, Access). Experience with Pharmacy, EPIC or similar medical record software a plus. License/Certification/Registration: Registered with State Board of Pharmacy or willingness to become registered upon hire. CPhT-Certified Pharmacy Technician License in the State of Massachusetts. Minimum Experience: High School diploma/GED Preferred Experience: Four-year degree in healthcare-related field or four-year degree and experience in a healthcare setting. Experience working with patients receiving Specialty Medications. Proficiency on other languages a plus Additional Requirements: Responsible for confidential data: Respect the confidentiality of all information, including information regarding patients, staff members or Health System business issues, and share information only with those who need to know Excellent customer service skills, excellent written and verbal communication skills, proficient in the English language, good attention to detail, ability to problem solve effectively, ability to follow policies and procedures, basic math skills, advanced computer skills and proficient with medical terminology Provide On-call support on a scheduled rotation Respect the confidentiality of all information, including information regarding patients, staff members or Health System business issues and share information only with those who need to know. Due to differences in scope of care, practice, or service across settings, the specific experience required for this position may vary Additional Job Details (if applicable) M-F Full Time 830am-5pm ET (no weekends, MGB holidays are paid, on-call 24/7 rotation) 100% onsite for first 90 days. A hybrid model after training will be issued: business needs will dictate this; must be flexible for monthly or weekly onsite attendance. Remote Type Hybrid Work Location 31 North Avenue Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $21.78 - $31.08/Hourly Grade 4 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Supervisor, Observation, Day Surgery and CVIR Coding Department: UCHlth Outpatient Coding 2 FTE: Full Time, 1.0, 80.00 hours per pay period (2 weeks) Shift: Days Pay: $29.54 - $44.31 / hour. Pay is dependent on applicant's relevant experience Summary: Supervises daily staff activities for facility Observation, Day Surgery and CVIR Coding. This is a 100% remote position. Eligible out-of-state candidates may be considered. Responsibilities: Determines, coordinates and supervises daily staffing assignments. Provides direction, orientation, training, coaching, and mentoring to staff. Performs or assists with performance evaluations and disciplinary actions. Supports management initiatives. Assesses quality of services delivered and facilitates staff development programs. Ensures staff compliance with departmental and organizational policies, procedures, and protocols. Performs staff responsibilities as needed to fulfill required service levels. Leads the handling and resolution of complex issues and complaints. Serves as an internal liaison with other departments that have coding concerns/questions. Within scope of job, requires critical thinking skills, decisive judgement and the ability to work with minimal supervision. Must be able to work in a fast-paced environment and take appropriate action. Requirements: * High School diploma or GED. * Coding-related certification from AHIMA or AAPC. * 2 years of relevant experience. Preferred: 2 years of supervisory experience. We improve lives. In big ways through learning, healing, and discovery. In small, personal ways through human connection. But in all ways, we improve lives. UCHealth invests in its Workforce. UCHealth offers a Three Year Incentive Bonus to recognize employee's contributions to our success in quality, patient experience, organizational growth, financial goals, and tenure with UCHealth. The bonus accumulates annually each October and is paid out in October following completion of three years' employment. UCHealth offers their employees a competitive and comprehensive total rewards package (benefit eligibility is based off of FTE status): * Medical, dental and vision coverage including coverage for eligible dependents * 403(b) with employer matching contributions * Time away from work: paid time off (PTO), paid family and medical leave (inclusive of Colorado FAMLI), leaves of absence; start your employment at UCHealth with PTO in your bank * Employer-paid basic life and accidental death and dismemberment coverage with buy-up coverage options * Employer paid short term disability and long-term disability with buy-up coverage options * Wellness benefits * Full suite of voluntary benefits such as flexible spending accounts for health care and dependent care, health savings accounts (available with HD/HSA medical plan only), identity theft protection, pet insurance, and employee discount programs * Education benefits for employees, including the opportunity to be eligible for 100% of tuition, books and fees paid for by UCHealth for specific educational degrees. Other programs may qualify for up to $5,250 pre-paid by UCHealth or in the form of tuition reimbursement each calendar year Loan Repayment: * UCHealth is a qualifying employer for the federal Public Service Loan Forgiveness (PSLF) program! UCHealth provides employees with free assistance navigating the PSLF program to submit their federal student loans for forgiveness through Savi. UCHealth always welcomes talent. This position will be open for a minimum of three days and until a top applicant is identified. UCHealth recognizes and appreciates the rich array of talents and perspectives that equal employment and diversity can offer our institution. As an equal opportunity employer, UCHealth is committed to making all employment decisions based on valid requirements. No applicant shall be discriminated against in any terms, conditions or privileges of employment or otherwise be discriminated against because of the individual's race, color, national origin, language, culture, ethnicity, age, religion, sex, disability, sexual orientation, gender, veteran status, socioeconomic status, or any other characteristic prohibited by federal, state, or local law. UCHealth does not discriminate against any qualified applicant with a disability as defined under the Americans with Disabilities Act and will make reasonable accommodations, when they do not impose an undue hardship on the organization. Who We Are (uchealth.org)

UC Health is seeking a Communications Specialist - Emergency Transport (CERT) to join our Air Care & Mobile Care team. This vital role serves as the first point of contact in coordinating emergency, critical care, and non-emergency medical transport, ensuring efficient communication and safe delivery of services to patients via air and ground transport. The Specialist is responsible for triaging incoming calls, dispatching transport teams, maintaining real-time vehicle tracking, and facilitating communication between medical teams, EMS, referral facilities, and aviation vendors. This role directly contributes to the safety and quality of our patient transport services and plays a key part in disaster response coordination across the Greater Cincinnati region. About University of Cincinnati Medical Center As the pioneering hospital of UC Health, Greater Cincinnati's academic health system, UC Medical Center has served greater Cincinnati and Northern Kentucky for nearly 200 years. Each year, hundreds of thousands of patients receive care from our world-renowned clinicians and care teams utilizing the most advanced medical knowledge and technology available. UC Medical Center has 724 licensed beds and more than 5,800 employees. Unit Details: Air Care & Mobile Care has provided the Greater Cincinnati area with specialized medical transport services for patients in our community for over 35 years. Air Care & Mobile Care is the only service in the region to be accredited in four levels of medical transport by the Commission on Accreditation of Medical Transport Systems. Air Care & Mobile Care specializes in caring for and transporting critically injured and sick patients, wherever they may be, by bringing the world-class care of UC Medical Center to the patient Minimum Qualifications Education: Required: High School Diploma or GED Preferred: Associate's or Bachelor's Degree in healthcare or communications-related field Licensure/Certification (Preferred but not required): Current EMT or Paramedic certification in Ohio or National Registry Or equivalent experience in emergency medical dispatching Experience: Minimum of 1 year of EMT/Paramedic experience or emergency dispatching 3+ years preferred in a transport communications or EMS environment Skills & Abilities Strong multitasking and decision-making ability under pressure Excellent verbal and written communication Competence with computer software (MS Office, CAD systems, GPS systems) Typing speed: Minimum 20-30 WPM Ability to work in a fast-paced, high-stress, team-oriented environment Knowledge of EMS, medical terminology, FAA regulations, and emergency communication system Join our team to BE UC Health. Be Extraordinary. Be Supported. Be Hope. Apply Today! About UC Health UC Health is an integrated academic health system serving Greater Cincinnati and Northern Kentucky. In partnership with the University of Cincinnati, UC Health combines clinical expertise and compassion with research and teaching-a combination that provides patients with options for even the most complex situations. Members of UC Health include UC Medical Center, West Chester Hospital, University of Cincinnati Physicians and UC Health Ambulatory Services (with more than 900 board-certified clinicians and surgeons), and several specialized institutes including: UC Gardner Neuroscience Institute and the University of Cincinnati Cancer Center. Many UC Health locations have received national recognition for outstanding quality and patient satisfaction. Learn more at uchealth.com. At UC Health, we're proud to have the best and brightest teams and clinicians collaborating toward our common purpose: to advance healing and reduce suffering. As the region's adult academic health system, we strive for innovation and provide world-class care for not only our community, but patients from all over the world. Join our team and you'll be able to develop your skills, grow your career, build relationships with your peers and patients, and help us be a source of hope for our friends and neighbors. UC Health is an EEO employer Primary Responsibilities Safety (30%) Monitor air and ground medical transport using vehicle tracking and communication systems. Follow emergency protocols in coordination with aviation and ground operations. Maintain situational awareness of weather conditions, routing, and radio communication systems. Ensure safety standards and Post Accident/Incident Plan (PAIP) competencies are always followed. Clinical Communications (20%) Receive and triage transport requests. Match patient needs to transport team skill level and urgency. Communicate relevant clinical information securely and professionally. Coordinate region-wide disaster response during mass casualty events. Operational Support (20%) Use computer-aided dispatch (CAD) systems to document and monitor all operations. Collaborate with leadership to adjust staffing and resources in real-time. Follow aviation and EMS operational guidelines and participate in ongoing training. Customer Service (20%) Provide exceptional service to referring providers, patients, families, and transport teams. Uphold UC Health's PRIIDE values: Patients First, Respect, Integrity, Inclusion, Discovery, Empathy. Represent UC Health professionally in all communications, including phone, radio, and written formats. Professional Development (10%) Stay up to date with industry standards, certifications, and best practices. Participate in quality improvement initiatives, internal education, and department projects.

Site: Mass General Brigham Incorporated Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Regional, Complex Care Coordinator, Multiple Locations The Care team supports and coordinates health care for primary care patients with complex health issues. Population Health Services Organization vision is to enable health care providers and patients in our Accountable Care Organization to achieve the best outcomes in the nation. Apply to one of our Regions! Multi-Practice Regions are hiring Care Coordinators to support MGB practices and patients within four regions. This role requires weekly onsite work at MGB practices with patients and their care team, will include Somerville and Community Practices in assigned regions; North (North Shore), South, East and West/ Metro West Bilingual candidates highly preferred! Regions are comprised of practices within. Depending on region, sites include Boston, surrounding areas: Metro West, North Shore, South Shore and Boston proper (East). North region includes New Hampshire sites within region. MGB local sites and primary sites are a wonderful meeting place for patients and their Care Coordinator. Job Summary The Opportunity As part of The Integrated Care Management Program (iCMP), You will support and coordinates health care for primary care patients with complex health issues. Our team's guiding principles are to: • Keep patients healthy and at home as long as possible • Better understand our patients' health needs to guide timely and effective care • Use performance and benchmark data to identify and act on opportunities for improvement • Strengthen our performance in risk contracts so we can reinvest in our patients by partnering with providers across our hospitals and clinics to develop impactful interventions The Complex Care Coordinator is vital to the multi-disciplinary team of clinicians serving MGB's highest risk patients. The Complex Care Coordinator will coordinate all non-clinical patient needs, help with the connection to the primary care offices and support the patients to achieve their care goals by helping them connect to community resources and services, address social barriers and support patients through reminders and education reinforcement. Responsible for working closely with patients, families, and healthcare providers to ensure a seamless and patient-centered care experience. Assist with navigating the complexities of the healthcare system, coordinating resources, and providing support to improve patient outcomes. What You'll Do • Advocate for patients and their families, ensuring their needs and preferences are considered in the care planning process. • Serve as a liaison between patients, healthcare providers, and other relevant stakeholders. • Collaborate with the interdisciplinary healthcare team to coordinate patient care services, appointments, and follow-up plans. • Assist patients in understanding and adhering to their care plans. • Identify and connect patients with appropriate healthcare and community resources, such as support groups, financial assistance programs, and transportation services. • Educate patients and their families about their medical conditions, treatment options, and self-care strategies. • Ensure that patients are informed and empowered to actively participate in their healthcare decisions. • Maintain accurate and detailed documentation of patient interactions, care plans, and resource referrals Qualifications What You'll Bring Bachelor's Degree in a health-related field, public health, or human services. Related experience in lieu of degree may be reviewed and considered. Minimum one year experience in care coordination, population health, or a related healthcare role. Internship or other transferable experience will be accepted. Experience in navigating healthcare systems, patient advocacy, and understanding of medical/social services. Bilingual Spanish / English highly preferred for many sites, including Boston and Jaimica Plain sites. Skills & Abilities for Success Experience documenting in Electronic Health Records, scheduling platforms, and data tracking tools. Prior experience in managed care, care management, or hospital-based care coordination. Bilingual or multilingual ability is a plus, especially in languages relevant to the patient population such as Spanish, Portuguese, and Haitian-Creole. Excellent communication and interpersonal skills. Ability to collaborate effectively with healthcare professionals across multiple disciplines and experiences. Exceptional organizational and time management skills. Exceptional ability to work autonomously while supporting a multidisciplinary team. What You'll Get Great benefits and retirement plans Experience navigating a large healthcare system as a liaison to patients Valuable connections in your assigned region Experience in a fast paced, mission driven organization where the patient comes first Cross collaboration with MGB colleagues, RNs and patient care team Additional Job Details (if applicable) Onsite Flexible Hybrid Working Model Coordinators will be assigned multiple sites within one region, based on business needs, geographic preference and current home address M-F Eastern Business Hours Onsite weekly travel includes Somerville / Community practices within region you are assigned; North, South, East or West Up to 5 days onsite weekly at various locations, community practices, must be flexible within assigned region and patient needs, typically 1 day remote work per week Monthly meetings onsite in Somerville, scheduled with notice Must be open to Somerville and assigned Primary Care sites, local to assigned region for weekly onsite commuting needs Remote work requires stable, secure, quiet, HIPPA compliant working station South Bilingual Spanish / English highly preferred for Jamaica Plain, MA Bellingham, MA Braintree, MA Brookline, MA Foxboro, MA Franklin, MA Medfield, MA Medway Medway, MA Mendon Milford Milton Nantucket Oak Bluffs, MA Pembroke, MA Scituate West Roxbury Westwood Weymouth/Pembroke West Newton, MA Wellesley, MA Andover, MA Bedford, MA Belchertown, MA Burlington, MA Concord, MA* Deerfield, MA Easthampton, MA Framingham, MA Greenfield Groton Hadley Hopkinton, MA Hudson Lexington Marlborough Maynard Milford, MA Millis, MA Natick, MA Norwood Needham Newton* Northampton Northborough Northbridge Amherst Oxbow Southboro Southborough Sudbury Waltham, MA Walpole, MA Watertown, MA Wellesley, MA West Roxbury, MA Westboro, MA Westford, MA Weston, MA Williamsburg, MA East Boston, MA (Downtown) Charlestown, MA Chelsea, MA Chestnut Hill Everett, MA Medford, MA Revere, MA Somerville, MA North Marblehead, MA and Swampscott, MA Merrimack Valley Peabody, MA Beverly, MA Danvers, MA Lynn, MA Newburyport, MA/ Peabody, MA Haverhill/Lawrence, MA Rowley, MA Salem, MA Saugus, MA Practices can also include Cape Code area - Woods Hole and the Islands (Martha's Vineyard Oak Bluffs, MA and Nantucket Cottage Hospital) New Hire will be aligned to region and practices within based on business need and proximity Remote Type Hybrid Work Location 399 Revolution Drive Pay Range $25.00 - $35.77/Hourly Grade 5 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Site: Mass General Brigham Health Plan Holding Company, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary Mass General Brigham Health Plan is hiring for two Behavioral Health Specialists to work as part of an interdisciplinary care team providing expert recommendations for managing behavioral health conditions and providing specialized coordination of care for enrollees with Serious Mental Illness (SMI) and Substance Use Disorders (SUD). As the behavioral health clinical expert on the Interdisciplinary Care Team, the Behavioral Health Specialist partners with the Interdisciplinary Care Team, facilities, and providers to address behavioral health challenges, evaluate treatment options, and implement targeted strategies and interventions. Essential Functions • Collaborate with interdisciplinary care teams (ICT)-including LTSC, GSSC, primary care providers, specialists, and behavioral health treatment facilities-to support program enhancements, process improvements, care coordination, discharge planning, and aftercare. • Participate actively in ICT meetings, contributing insights on behavioral health concerns, treatment options, care strategies, and engaging in collaborative decision-making regarding enrollees' care. • Receive and triage behavioral health and substance use referrals, coordinating with the ICT and primary care providers to refer enrollees to appropriate inpatient or outpatient services. • Develop, update, and implement enrollee-centered care plans in collaboration with enrollees and care teams, promoting self-care, shared decision-making, and addressing identified needs through routine engagement and proactive outreach. • Conduct outreach, assessments, and home visits via telephonic, electronic, or in-person contact for identified enrollees, including routine evaluations and post-transition care. • Monitor clinical status to identify early signs of deterioration, intervening proactively with the ICT to prevent unnecessary hospitalizations and escalate behavioral health needs during weekly case conferences. • Establish consistent communication and reporting schedules with providers and enrollees to review enrollee status, progress toward goals, care needs, utilization plans, and follow-up. • Ensure compliance with DSNP regulations and quality assurance standards by documenting, monitoring, and evaluating enrollee interventions and care plans accurately within electronic medical record systems. • Serve as a key resource and liaison within the ICT by addressing enrollee questions, concerns, and care needs, facilitating access to services, and performing additional duties as assigned by the supervisor. Qualifications Master's Degree required Licensed Independent Clinical Social Worker (LICSW) required Minimum 3 years of direct clinical experience required Certified Case Management Certification preferred Previous counseling experience 5-7 years preferred Experience with community case management preferred Experience with Dually Eligible Enrollees (Medicare and Medicaid) preferred NCQA experience preferred Skills for Success Competency in working with multiple health care computer platforms, EPIC experience preferred Experience working with individuals with complex medical, behavioral, and social needs Strong communication and interpersonal skills to effectively engage with enrollees and interdisciplinary teams Critical thinking and problem-solving skills. Demonstrates autonomy in decision-making Strong organizational skills with an ability to manage routine work, triage and reset priorities as needed Interpersonal skills and ability to work effectively with providers and their staff to develop rapport, build trust, and promote Population Health initiatives. Excellent oral, written, and telephonic skills and abilities Competency in working with multiple health care computer platforms Ability to work effectively in a complex fast fast-paced medical environment and multiple practice locations Ability to work independently while contributing to a collaborative team environment Knowledge of healthcare and community BH services to assist enrollees effectively Must be comfortable with change, have the ability to adapt and pivot as part of continuous process improvement activities Additional Job Details (if applicable) Working Model Required This is a full-time position with a schedule of Monday through Friday, 8:30 AM-5:00 PM EDT with the ability to flex hours to meet members' needs This is a hybrid schedule, which includes practice-based work, remote work, and in-person home and community visits (these days will vary weekly and these visits may increase as the program launches) Must be local, ideally in Eastern, MA with the ability to travel to the community. This role offers autonomy to build own schedule to accommodate members' needs. Remote working days require stable, quiet, secure, compliant working station and access to Teams Video via MGB equipment Our goal will be to geographically align employees, which depends on residence, and can vary based on business needs, member enrollment, and team staffing. Employees must accommodate the hybrid work model, including practice-based work, remote work, and in-person home and community visits with members. The member population will reside primarily in Essex, Middlesex, Suffolk, Norfolk, Plymouth, Bristol, Dukes, and Nantucket counties. The responsibilities and caseload may be adjusted based on enrollment trends. Remote Type Hybrid Work Location 399 Revolution Drive Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $78,000.00 - $113,453.60/Annual Grade 7 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: Mass General Brigham Health Plan Holding Company, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Site: Mass General Brigham Incorporated Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary The Opportunity Systems Engineer II is vital to the team and will design, develop, maintain, and support technical infrastructure that includes network, hardware, database, and/or system software components. You will support the MGB Digital, Kronos, Beeline Technical Digital Team What You'll Do • Analyze business problems and lead the evaluation, development, and recommendation of specific technology products and platforms to provide cost-effective solutions that meet business and technology requirements. • Research and design best-fit infrastructure, network, database, and/or security architectures. • Guide configuration, debugging, and support for infrastructure, and ensure all quality and change control standards are met. • Assist with root cause investigations and provide recommendations for preventative measures. • Proactively address gaps with existing support processes, documentation, etc., and prioritize accordingly. • Research technical issues and system maintenance methodologies. Qualifications What You'll Bring Bachelor's Degree Information Systems required or Master's Degree Information Systems preferred Experience in lieu of a degree can be reviewed and considered Prior related experience as a systems engineer or related position 3-5 years required. Workday or UKG experience. Skills For Success Knowledge of scripting language. Knowledge of application development. Experience with identity and access management concepts and technology. Willingness and eagerness to learn new technology concepts and platforms with as-needed guidance from peers and management. Additional Job Details (if applicable) Working Model and Hybrid Model Required M-F ET business hours 1 day weekly at Assembly Row, Somerville Remote working days require stable Secure, quiet, compliant working station Remote Type Hybrid Work Location 399 Revolution Drive Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $92,102.40 - $134,056.00/Annual Grade 7 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Function as an integral part of the Clinical office staff where the Medical Assistants perform administrative and clinical duties. Responsible for obtaining intake information for a specific patient population, performing tasks and treatments as delegated by licensed personnel and direct patient care as required. Responsible for scheduling test and procedures ordered by the physician and providing limited patient education and instructions associated with these tests and procedures. About University of Cincinnati Medical Center As part of the Clifton Campus of UC Health, Greater Cincinnati's academic health system, University of Cincinnati Medical Center has served Greater Cincinnati and Northern Kentucky for nearly 200 years. Each year, hundreds of thousands of patients receive care from our world-renowned clinicians and care team. Our experts utilize the most advanced medical knowledge and technology available, providing a level of specialty and subspecialty medical care that is not available anywhere else in Greater Cincinnati. UC Medical Center is also home to medical breakthroughs- our physician experts conduct basic, translational and clinical research, leading to new therapies and care protocols, and connecting patients to the latest and most advanced treatments. UC Medical Center houses Greater Cincinnati's only Level I adult trauma center, which includes the right mix of specialist and medical resources available at a moment's notice for a wide variety of the most complex medical conditions and injuries. Education: High School Diploma, Graduate of a medical assistant program, minimum required. License and Certification: Certified or Registered Medical Assistant from AAMA, NHA, NCCT, NAHP, ARMA, AMT. Years of Experience: Seven - eleven months equivalent experience preferred. Required Skills and Knowledge: Excellent written and verbal communication skills. Must be able to communicate clearly with patients of all education levels. Ability to react calmly and effectively in emergency situations. Ability to work without close supervision and to set own priorities. Ability to manage multiple tasks and successfully meet deadlines. Ability to utilize electronic health record software Join our team to BE UC Health. Be Extraordinary. Be Supported. Be Hope. Apply Today! About UC Health UC Health is an integrated academic health system serving Greater Cincinnati and Northern Kentucky. In partnership with the University of Cincinnati, UC Health combines clinical expertise and compassion with research and teaching-a combination that provides patients with options for even the most complex situations. Members of UC Health include: UC Medical Center, West Chester Hospital, University of Cincinnati Physicians and UC Health Ambulatory Services (with more than 900 board-certified clinicians and surgeons), Lindner Center of HOPE and several specialized institutes including: UC Gardner Neuroscience Institute and the University of Cincinnati Cancer Center. Many UC Health locations have received national recognition for outstanding quality and patient satisfaction. Learn more at uchealth.com. At UC Health, we're proud to have the best and brightest teams and clinicians collaborating toward our common purpose: to advance healing and reduce suffering. As the region's adult academic health system, we strive for innovation and provide world-class care for not only our community, but patients from all over the world. Join our team and you'll be able to develop your skills, grow your career, build relationships with your peers and patients, and help us be a source of hope for our friends and neighbors. UC Health is an EEO employer. Job Responsibilities Engages in population appropriate communication. Has knowledge of growth and development milestones and tasks. Gives clear instructions to patients/family regarding treatment. Involves family/guardian in the assessment, initial treatment and continuing care of the patient. Identifies any physical limitations of the patient and deploys intervention when necessary. Recognizes and responds appropriately to patients/families with behavioral health problems. Interprets population related data and plans care appropriately. Identifies and responds appropriately to different needs resulting from, unique psychological needs or those associated with religious / cultural norms. Performs treatments, administers medication or operates equipment safely. Recognizes and responds to signs/symptoms of abuse or neglect. Assist in the implementation of age-appropriate care for specific patient population including provision of direct patient care as part of the clinical team Obtain vital signs, EKG's, laboratory specimens and other necessary information as required for proper evaluation of patient in accordance with the Medical Assistant competencies utilizing universal precautions at all times. Assists the provider in documenting notes, orders and prescriptions by setting them up in the Electronic Medical Record. All documents, prescriptions, and orders will be pended to the provider to review, edit, and sign as appropriate. Prepare and maintenance of the clinic area to include but not to limited to: cleaning and stocking examination rooms, daily setup and securing of computer (laptops) equipment, and maintenance of diagnostic equipment. Return routine patient telephone calls such as prescription refills or pre-certification for medication as directed from the Electronic Medical Record with appropriate and timely documentation regarding actions taken. Coordinate ancillary services such as diagnostic testing/imaging, hospital procedures and/or admission, additional patient visits, and acquisition of pertinent medical records. Maintain positive, professional and cooperative demeanor throughout all interactions with patients, staff, physicians and members of management. Maintains safe, secure, and healthy work environment by following and enforcing standards and procedures; complying with legal regulations. Maintain patient confidence and protect operations by keeping patient care information confidential. Understands and adheres to the legal responsibilities and requirements with the medical assistant role. Seeks knowledge and understanding of quality measures and patient experience. Administrative Duties: Using computer applications Answering telephones Greeting patients Updating and filing patient medical records Coding and filling out insurance forms Scheduling appointments Arranging for hospital admissions and laboratory services Handling correspondence, billing, and bookkeeping

Site: Mass General Brigham Incorporated Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary General Summary/Overview Statement: The Clinical Research Regulatory Coordinator I (CRRCI) works under general supervision to ensure the regulatory requirements for clinical trials are met. This position involves working with clinical teams, Institutional Review Boards (IRB), clinical trial sponsors and federal regulatory agencies. The CRRCI will be trained on the institutional and federal regulations governing clinical research. This position does not involve patient contact. Principal Duties and Responsibilities: The following regulatory duties will be performed under general supervision by the Clinical Research Manager: · Maintain and organize study specific regulatory binders · Prepare and submit protocol amendments, continuing reviews, and safety reports to the IRB · Revise informed consent documents to include new risk information and/or updated protocol requirements through the course of the study · Manage adverse event and deviation/violation/exception documentation for all enrolled patients and report to the sponsor and IRB as required · Submit Data and Safety Monitoring Reports · Maintain source documentation of correspondence with the IRB, investigators, and sponsors throughout the clinical trial process · Collect, complete, and submit essential regulatory documents to various regulatory entities · Participate in monitoring visits and file all monitoring visit correspondence · Ensure appropriate documentation of delegation and training for all study staff members · Maintain screening and enrollment logs Skills/Abilities/Competencies Required · Careful attention to detail · Good organizational skills · Ability to follow directions · Good communication skills · Computer literacy · Working knowledge of clinical research protocols Qualifications Education: Bachelor's Degree Related Field of Study required Can this role accept experience in lieu of a degree? Yes Licenses and Credentials: n/a Experience: Knowledge, Skills and Abilities: - Careful attention to detail. - Good organizational skills. - Ability to follow directions. - Computer literacy. - Working knowledge of clinical research protocols. Additional Job Details (if applicable) Working Conditions: · Duties will be performed remotely Remote Type Remote Work Location 101 Merrimac Street Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $19.76 - $28.44/Hourly Grade 5 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Activities Specialist, First Shift, Bridgeway Pointe, Daniel Drake Center UC Health is hiring a full-time Activities Specialist for the first shift at our Bridgeway Pointe location at Daniel Drake Center. The Activities Specialist is responsible for planning and implementing various resident activities and leisure services. Screen residents for activity preferences on admission and routinely after admission. Develops individual Edufit activity/fitness programs. Completes all necessary documentation, establishes, follows, and updates Service Plans on a routine basis utilizing an interdisciplinary team approach. Demonstrate behaviors reflective of the mission and core values of Bridgeway Pointe as well as those specific to required competencies for successful job performance. About Daniel Drake Center for Post-Acute Care Daniel Drake Center specializes in providing post-acute and transitional care services for patients recovering from a catastrophic injury or illness. Daniel Drake Center is the only hospital-based skilled nursing facility in the Cincinnati region. With a complete range of inpatient and outpatient services including medically complex care, skilled nursing, assisted living, wellness services, and research, Daniel Drake Center offers comprehensive care continuum and a variety of services to help patients throughout their recovery. Unit Details: Enjoy a family-oriented and collaborative work environment. Experience Flexible scheduling. Build relationships with our Long-term residents and staff. Education and Experience Requirements: Minimum Required: High School/GED. Completion of 70-hour activities training course preferred. Minimum of two years in activity programming for adult/older adults in long-term care or a related field preferred. Demonstrates knowledge of the growth and development needs of adult/older adult populations. Experience in a nursing home and/or assisted living facility is preferred. Join our team as an Activities Specialist at our Bridgeway Pointe location and work alongside the best and brightest clinical teams collaborating toward our common purpose: to advance healing and reduce suffering. Join our team to BE UC Health. Be Extraordinary. Be Supported. Be Hope. Apply Today! About UC Health UC Health is an integrated academic health system serving Greater Cincinnati and Northern Kentucky. In partnership with the University of Cincinnati, UC Health combines clinical expertise and compassion with research and teaching-a combination that provides patients with options for even the most complex situations. Members of UC Health include: UC Medical Center, West Chester Hospital, University of Cincinnati Physicians and UC Health Ambulatory Services (with more than 900 board-certified clinicians and surgeons), Lindner Center of HOPE and several specialized institutes including: UC Gardner Neuroscience Institute and the University of Cincinnati Cancer Center. Many UC Health locations have received national recognition for outstanding quality and patient satisfaction. Learn more at uchealth.com. UC Health is an EEO Employer. Job Responsibilities Engages in population appropriate communication. Presents a cheerful and professional attitude to all customers as evidenced by smiling and greeting people as they pass. Respects privacy of all customers as evidenced by waiting for permission to enter residents rooms, discussing confidential information in a private setting, properly covering or draping the patient during treatments, closing curtains or doors during personal care or confidential conversations. Provides attentive care to the needs of all customers by allowing ample time to ask questions while providing information and education, allowing them as much opportunity as possible to make decisions as to their care such as which activity they will perform first during a treatment or care session. Demonstrates compassionate care for all customers as evidenced by concluding each encounter by asking "is there anything else I can do for you right now?” · Actively supports the Partners-in-Growth team-based environment defined as two or more persons engaged in a common goal, who are dependent on one another for results, and who have joint accountability for results. Maintains confidentiality of information regarding patients/ families / significant other, health care team members, and other employees of UC Health.

Site: Mass General Brigham Medical Group Western Massachusetts, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. The Mass General Brigham Medical Group is a system-led operating entity formed by Mass General Brigham to deliver high quality, low cost, innovative community-based ambulatory care. This work stems from Mass General Brigham's unified system strategy to bring health care closer to patients while lowering total health care costs. The Medical Group provides a wide range of offerings, including primary care, specialty care, behavioral and mental health, and urgent care, both digitally as well as at physical locations in Massachusetts, New Hampshire, and Maine. The group also offers outpatient surgery and endoscopy, imaging, cardiac testing, and infusion. We share the commitment to delivering a coordinated and comprehensive experience across all locations, ensuring the appropriate level of care is available to every patient across our care delivery sites. We are seeking a Full-time 40-hour Social Worker to support our office Monday through Friday from 8:30am- 5:00pm. As a hybrid opportunity, the position entails onsite coverage 3-4 days per week on site at our Family Medicine office located at 234 Russell Street, Suite 7, in Hadley, MA (days can be flexible dependent on candidate's schedule) and remote coverage 1-2 day per week. Due to the hybrid nature of the role, we ensure that our employees receive required technology and training to be proficient and independently productive in all job responsibilities regardless of work location. Employees are responsible for designating a workspace within the remote work location that is private, safe, ergonomic, and free from distractions for all hours worked. Job Summary Our social worker will work within the Integrated Behavioral Health Service; working closely with primary care and other specialty services to deliver exceptional care to our patients across the age spectrum. As an organization looking to invest in your professional growth, there will be opportunities for this role to learn, grow, and participate in improvement projects focused on efficiency and improving care delivery. We frequently prototype new ideas, including digital tools, care team roles, and workflows, that may be used in designing for the future of ambulatory care across MGB Integrated Care. Responsibilities to include: -Providing short-term, evidence-based psychotherapy (individual, families and groups) to patients of the primary care practice in-person and virtually -Developing comprehensive assessments and treatment plans for patients engaged in BH treatment -Providing a range of interventions to support primary care as needed such as crisis intervention; care coordination; information; referrals; and safety planning. -Assessing new patients to aid in the identification of the best treatment options for them -Participating in formal and informal case reviews, seminars and / or inter- and intra-departmental peer review meetings -Supporting patients in accessing resources and managing care -Working closely with the other members from the Behavioral Health Team as well as the Primary Care and Collaborative Care Teams to coordinate services needed to improve the lives of our patients. Qualifications Education Master's Degree in Social Work required Can this role accept experience in lieu of a degree? No Licenses and Credentials Licensed Clinical Social Worker [LCSW - State License] - Generic - HR Only preferred Licensed Independent Clinical Social Worker [LICSW - State License] - Generic - HR Only preferred Licensed Marriage and Family Therapist [State License] - Generic - HR Only preferred Licensed Mental Health Counselor [LMHC - State License] - Generic - HR Only preferred Licensed Mental Health Counselor [LMHC - State License] - Generic - HR Only preferred Experience Related experience 3-5 years required and Demonstrated experience working successfully with people of various backgrounds and lifestyles in a manner that engages on-going self-reflection and continual learning required. required and Experience negotiating, advocating, and navigating systems. required Knowledge, Skills and Abilities - Demonstrates proficient clinical judgment and application of professional values and ethics. Integration of prior clinical experience into current practice. - Demonstrates proficiency to formulate assessment of risks, crisis intervention, psychosocial assessments, treatment plans, and the documentation of both in a timely manner. - Demonstrates proficient working knowledge of internal and external resources and refers appropriately. - Ability to advocate , coordinate, and continuously communicate with treatment plans with patients, family and the interdisciplinary team. - Utilizes supervision and consultation regularly and appropriately. - Engages in quality improvement projects, uses data to measure progress. - Facilitate skill-based groups. - Demonstrate capacity to effectively communicate findings with a broader audience. Additional Job Details (if applicable) Strongly Preferred: MSW from an accredited school of social work required. Massachusetts license at LICSW level. Remote Type Hybrid Work Location 232-234 Russell St Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $62,608.00 - $91,156.00/Annual Grade 7 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: Mass General Brigham Medical Group Western Massachusetts, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Clinical Trials Research Coverage Analyst Department: UCHlth Research Admin FTE: Full Time, 1.0, 80.00 hours per pay period (2 weeks) Shift: Days Pay: $31.61 - $47.41 / hour. Pay is dependent on applicant's relevant experience Summary: Facilitates review and approval of requested clinical research services and ensures billing compliance. This is a 100% remote position; qualified/eligible out-of-state candidates may be considered. Responsibilities: Creates billing plan, including Medicare Coverage Analysis documentation, in alignment with the Clinical Trial Agreement, budget, and informed consent pursuant to regulations for coverage determinations. Coordinates revision of approval documents per the clarifications from study team. Conducts review of research studies to determine if they are qualified clinical trials pursuant to appropriate regulations. Reviews first patient enrollment in clinical trials to ensure quality and accuracy of Medicare Coverage Analysis documentation. Conducts facility review of submitted studies and evaluates protocols for required clinical services. Within scope of job, requires critical thinking skills, decisive judgement and the ability to work with minimal supervision. Must be able to work in a fast-paced environment and take appropriate action. Requirements: * Associate's degree in a health or science related field. * 2 years of relevant experience. We improve lives. In big ways through learning, healing, and discovery. In small, personal ways through human connection. But in all ways, we improve lives. UCHealth invests in its Workforce. UCHealth offers a Three Year Incentive Bonus to recognize employee's contributions to our success in quality, patient experience, organizational growth, financial goals, and tenure with UCHealth. The bonus accumulates annually each October and is paid out in October following completion of three years' employment. UCHealth offers their employees a competitive and comprehensive total rewards package (benefit eligibility is based off of FTE status): * Medical, dental and vision coverage including coverage for eligible dependents * 403(b) with employer matching contributions * Time away from work: paid time off (PTO), paid family and medical leave (inclusive of Colorado FAMLI), leaves of absence; start your employment at UCHealth with PTO in your bank * Employer-paid basic life and accidental death and dismemberment coverage with buy-up coverage options * Employer paid short term disability and long-term disability with buy-up coverage options * Wellness benefits * Full suite of voluntary benefits such as flexible spending accounts for health care and dependent care, health savings accounts (available with HD/HSA medical plan only), identity theft protection, pet insurance, and employee discount programs * Education benefits for employees, including the opportunity to be eligible for 100% of tuition, books and fees paid for by UCHealth for specific educational degrees. Other programs may qualify for up to $5,250 pre-paid by UCHealth or in the form of tuition reimbursement each calendar year Loan Repayment: * UCHealth is a qualifying employer for the federal Public Service Loan Forgiveness (PSLF) program! UCHealth provides employees with free assistance navigating the PSLF program to submit their federal student loans for forgiveness through Savi. UCHealth always welcomes talent. This position will be open for a minimum of three days and until a top applicant is identified. UCHealth recognizes and appreciates the rich array of talents and perspectives that equal employment and diversity can offer our institution. As an equal opportunity employer, UCHealth is committed to making all employment decisions based on valid requirements. No applicant shall be discriminated against in any terms, conditions or privileges of employment or otherwise be discriminated against because of the individual's race, color, national origin, language, culture, ethnicity, age, religion, sex, disability, sexual orientation, gender, veteran status, socioeconomic status, or any other characteristic prohibited by federal, state, or local law. UCHealth does not discriminate against any qualified applicant with a disability as defined under the Americans with Disabilities Act and will make reasonable accommodations, when they do not impose an undue hardship on the organization. Who We Are (uchealth.org)

Site: Mass General Brigham Incorporated Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary Summary Responsible for assisting assigned departments in supporting information systems and technology initiatives. Provided hands-on experience, contributing areas such as data management, system maintenance, and user support. Essential functions will vary depending on the specific internship assignment. Essential Functions -Assist in troubleshooting and resolving technical issues. -May provide user support for software applications and hardware devices. -Help maintain accurate and up-to-date records of systems. -Assist with data entry, validation, and reporting tasks. -Assist in monitoring and maintaining system performance and security. -Help implement updates and patches to software applications. Qualifications Education High School Diploma or Equivalent required Can this role accept experience in lieu of a degree? No Experience Experience in pursuing a degree in Computer Science, Information Technology, Health Informatics, or a related field 0-1 year required Knowledge, Skills and Abilities - Basic understanding of information systems and healthcare technology preferred. - Familiarity with Microsoft Office Suite and database management tools. - Strong analytical and problem-solving skills. - Excellent communication and interpersonal skills. - Ability to work independently and as part of a team. Additional Job Details (if applicable) M-F Eastern Business Hours required Hybrid Onsite Flexible working model required weekly includes onsite in office (1-2 days per week weekly, must be flexible for business needs) Remote working days require stable, secure, quiet, compliant working station Remote Type Hybrid Work Location 399 Revolution Drive Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $17.36 - $24.79/Hourly Grade 2 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Lab Support Technician, First Shift, Core Lab Department UC Health is hiring a full-time Lab Support Technician for the core lab department for third shift at West Chester Hospital. The Lab Support Technician collects specimens, performs pre- and post-analytic processing of specimens, accessions, labels and distributes specimens, performs clerical and miscellaneous duties, and assists the technical staff. About West Chester Hospital West Chester Hospital provides its patients with access to the region's largest group of specialized physicians and medical providers. With a reputation for providing outstanding patient experiences and quality medical care, the hospital consistently ranks amongst the top 5% in the nation. West Chester Hospital provides a Level III Trauma Center that delivers superior emergency and critical care, and a certified Primary Stroke Center that provides access to the subspecialty care at the UC Gardner Neuroscience Institute. West Chester Hospital has also achieved Magnet Recognition for excellence in nursing from the American Nurses Credentialing Center (ANCC), and the hospital is routinely ranked among the best places to work in Ohio and Greater Cincinnati. Education and Experience Requirements: High school diploma or GED. Completion of formal phlebotomy training preferred. Phlebotomy experience preferred. Keyboarding skills preferred. Ability to effectively and efficiently perform job duties in a fast-paced environment. Join our team as a Lab Support Technician in our core lab department and work alongside the best and brightest clinical teams collaborating toward our common purpose: to advance healing and reduce suffering. Join our team to BE UC Health. Be Extraordinary. Be Supported. Be Hope. Apply Today! About UC Health UC Health is an integrated academic health system serving Greater Cincinnati and Northern Kentucky. In partnership with the University of Cincinnati, UC Health combines clinical expertise and compassion with research and teaching-a combination that provides patients with options for even the most complex situations. Members of UC Health include: UC Medical Center, West Chester Hospital, University of Cincinnati Physicians and UC Health Ambulatory Services (with more than 900 board-certified clinicians and surgeons), Lindner Center of HOPE and several specialized institutes including: UC Gardner Neuroscience Institute and the University of Cincinnati Cancer Center. Many UC Health locations have received national recognition for outstanding quality and patient satisfaction. Learn more at uchealth.com. At UC Health, we're proud to have the best and brightest teams and clinicians collaborating toward our common purpose: to advance healing and reduce suffering. As the region's adult academic health system, we strive for innovation and provide world-class care for not only our community, but patients from all over the world. Join our team and you'll be able to develop your skills, grow your career, build relationships with your peers and patients, and help us be a source of hope for our friends and neighbors. UC Health is an EEO employer. Job Responsibilities Engages in population appropriate communication. Has knowledge of growth and development milestones and tasks. Gives clear instructions to patients/family regarding treatment. Involves family/guardian in the assessment, initial treatment and continuing care of the patient. Identifies any physical limitations of the patient and deploys intervention when necessary. Recognizes and responds appropriately to patients/families with behavioral health problems. Interprets population related data and plans care appropriately. Identifies and responds appropriately to different needs resulting from, unique psychological needs or those associated with religious/cultural norms. Performs treatments, administers medication or operates equipment safely. Recognizes and responds to signs/symptoms of abuse or neglect. Follows proper patient identification protocols Follows established blood collection protocols Demonstrates a high level of skill (minimal can't gets, recollects, blood culture contamination rate, etc.) Prioritizes workload, collects samples in a timely manner, and ensures timely transit of samples to laboratory Uses order monitor or collection log to ensure timely specimen collection Communicates to appropriate person(s) the status of any uncompleted collection Handles problems encountered in am appropriate manner Cleans and stocks phlebotomy supplies at end of shift Collection verifies and receipt verifies specimens within expected timeframe Processes volume of specimens appropriate for the assigned work area Processes samples in a timely manner and within expected timeframe Distributes samples to the correct work area within established timeframe Follows established guidelines for centrifugation of samples Follows established guidelines for aliquoting and preparing samples, including those being sent to a reference lab (labeling, specimen type, volume, storage, and stabilization for transport) Creates and processes transport lists according to established protocols Performs daily, weekly, and monthly maintenance and performance checks on departmental equipment as assigned and performs other routine maintenance (housekeeping, safety, etc.) in the department Handles large workload or unusual working conditions without assistance Accounts for all work on logs to assure sample integrity and minimize lost samples. Is able to troubleshoot problems identified without assistance. Cleanse and stocks work station at the end of the shift Serves as a resource to co-workers for problem resolution Answers phone promptly in a courteous manner, identifying oneself to the caller. Handles phone requests with a minimum of call transfers. Coordinates the collection of blood draws ensuring efficient distribution of work. Completes collection pool summary Reviews lab requisitions for completeness of information and resolves any problems identified in the appropriate manner. Properly processes add-on and recollect requests Performs departmental filing and clerical needs Follows safety policies and procedures in all phases of specimen collection, transportation and processing. Performs special procedures to include bleeding times and blood cultures Is knowledgeable in processing unusual send-out specimen, uses provided policies/procedures/guidelines Is knowledgeable in handling pathology specimens including frozen sections. Assists the technical staff as assigned and within scope of training. Duties could include loading analyzers, taking specimens off analyzers, entering organizing specimens for storage. Department procedures and policies are reviewed in a timely manner Mandatory continuing education modules are completed within the established time frame without individual reminders Technical competencies are completed within the established time frame without individual reminder Participates in continuing education opportunities such as the CAP competency assessment program.