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Become A Mutuel Teller

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Working As A Mutuel Teller

  • Interacting With Computers
  • Getting Information
  • Evaluating Information to Determine Compliance with Standards
  • Performing for or Working Directly with the Public
  • Identifying Objects, Actions, and Events
  • Deal with People

  • Unpleasant/Angry People

  • Repetitive

  • $49,000

    Average Salary

What Does A Mutuel Teller Do

Tellers are responsible for accurately processing routine transactions at a bank. These transactions include cashing checks, depositing money, and collecting loan payments.

Duties

Tellers typically do the following:

  • Count the cash in their drawer at the start of their shift
  • Accept checks, cash, and other forms of payment from customers
  • Answer questions from customers about their accounts
  • Prepare specialized types of funds, such as traveler’s checks, savings bonds, and money orders
  • Exchange dollars for foreign currency
  • Order bank cards and checks for customers
  • Record all transactions electronically throughout their shift
  • Count the cash in their drawer at the end of their shift and make sure the amounts balance

Tellers are responsible for the safe and accurate handling of the money they process. When cashing a check, they must verify the customer’s identity and make sure that the account has enough money to cover the transaction. When counting cash, tellers must be careful not to make errors. If a customer is interested in financial products or services, such as certificates of deposits (CDs) and loans, tellers explain the products and services offered by the bank and refer the customer to the appropriate personnel.

In most banks, tellers record account changes using computers that give them easy access to the customer’s financial information. Tellers also can use this information when recommending a new product or service.

Head tellers manage teller operations. Besides doing the same tasks as those done by other tellers, they perform some managerial duties, such as setting work schedules or helping less experienced tellers. Because of their experience, head tellers may deal with difficult customer problems, such as errors in customer accounts. Head tellers also go to the vault (where larger amounts of money are kept) and ensure that other tellers have enough cash to cover their shift.

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How To Become A Mutuel Teller

Most tellers have a high school diploma and receive about 1 month of on-the-job training. Some banks do background checks before hiring a new teller.

Education

Tellers usually need a high school diploma or equivalent. Some tellers may take some college courses, but a degree is rarely required for a job applicant to be hired. 

Training

New tellers usually receive brief on-the-job training, typically lasting about 1 month. Normally, a head teller or another experienced teller trains them. During this training, tellers learn how to balance cash drawers and verify signatures. They also learn the computer software that their bank uses and the financial products and services the bank offers.

Advancement

Experienced tellers can advance within their bank. They can become head tellers or move to other supervisory positions. Some tellers can advance to other occupations, such as loan officer. They can also move to sales positions.

Important Qualities

Customer-service skills. Tellers spend their day interacting with bank customers. They must be friendly, helpful, and patient. They must be able to understand customer needs and explain service options to their customers.

Detail oriented. Tellers must be sure not to make errors when dealing with customers’ money. 

Math skills. Because they count and handle large amounts of money, tellers must be good at arithmetic.

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Mutuel Teller Typical Career Paths

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Average Length of Employment
Pari Mutuel Clerk 6.0 years
Head Teller 3.9 years
Mail Teller 3.5 years
Vault Teller 3.0 years
Mutuel Teller 3.0 years
Commercial Teller 2.9 years
Teller 2.1 years
Float Teller 1.5 years
Top Careers Before Mutuel Teller
Cashier 18.9%
Teller 5.4%
Server 5.4%
Manager 5.4%
Secretary 3.0%
Volunteer 2.7%
Clerk 2.4%
Hostess 2.0%
Top Careers After Mutuel Teller
Cashier 15.4%
Teller 6.7%
Server 5.3%
Clerk 3.8%
Manager 3.8%
Driver 2.9%
Internship 2.9%
Supervisor 2.4%

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Top Skills for A Mutuel Teller

  1. Customer Service
  2. Pari-Mutuel Tickets
  3. Large Amounts
You can check out examples of real life uses of top skills on resumes here:
  • Provided customer service to patrons by communicating wagering instructions and recommendations.
  • Provide excellent customer service to guests; selling and cashing pari-mutuel tickets and vouchers.
  • Handle large amounts of money, accounting for total funds received throughout the day, at the end of each day.
  • Take and pay out wagering * Maintain site compliance with state standards * IRS paperwork for all qualifying payouts
  • Handled large sums of money making sure to balance money against wagers sold and tickets cashed.

Mutuel Teller Demographics

Gender

Female

71.7%

Male

24.0%

Unknown

4.3%
Ethnicity

White

65.2%

Hispanic or Latino

14.2%

Black or African American

11.9%

Asian

5.8%

Unknown

2.9%
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Foreign Languages Spoken

Spanish

75.0%

Polish

12.5%

Korean

12.5%

Mutuel Teller Education

Schools

Arizona State University

15.2%

Strayer University

9.1%

University of Phoenix

9.1%

National Park College

7.6%

Edinboro University of Pennsylvania

6.1%

University of Kentucky

4.5%

Seminole State College

4.5%

University of Wisconsin - Milwaukee

4.5%

Portland Community College

4.5%

Southern New Hampshire University

4.5%

Lexington Community College

3.0%

California State University - Northridge

3.0%

Ohio University -

3.0%

Pennsylvania State University

3.0%

University of Southern Indiana

3.0%

Jefferson State Community College

3.0%

Youngstown State University

3.0%

Ball State University

3.0%

University of Nebraska - Lincoln

3.0%

New Mexico State University

3.0%
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Majors

Business

25.5%

Criminal Justice

8.0%

Nursing

6.9%

Accounting

6.4%

Health Care Administration

5.9%

Communication

4.8%

Medical Assisting Services

4.8%

Psychology

4.3%

General Studies

3.7%

Management

3.7%

Marketing

3.7%

Graphic Design

3.2%

Journalism

2.7%

English

2.7%

Cosmetology

2.7%

Computer Information Systems

2.7%

Education

2.1%

Biology

2.1%

Human Resources Management

2.1%

History

2.1%
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Degrees

Other

38.9%

Bachelors

31.6%

Associate

13.6%

Masters

6.6%

Certificate

5.1%

Diploma

3.2%

Doctorate

0.6%

License

0.3%
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