If you reside in California, please see our California Applicant Privacy Policy for more information about our data handling practices and your data rights.
Responsibilities
MV Transportation is seeking a Customer Service Manager to ensure that all passenger complaints are investigated and resolved in a timely manner, supply service information to all interested parties, be thoroughly familiar with Americans with Disabilities Act (ADA), maintain database of customer compliments/complaints, and to provide positive and professional support to all employees so as maximize professionalism, enhance customer service, improve on-time performance, ensure safety and exceed client expectations.
Job Responsibilities:
Communicate on a regular basis with client staff to ensure customer service efforts meet the demands of the client.
Oversee the accurate documentation by customer service representatives of any information received from customers in the customer service software provided.
Identify and expedite customer complaints that require immediate attention and escalate situations as needed to client agency.
Respond to individual customer/passenger concerns in a timely and positive manner that includes investigation and follow-up by phone, email, or mail.
Possess expertise in using the Trapeze system, and other technology tools supporting the customer service function.
Manage proper reporting and correspondence for “no show”, “no pay” and “high cancel” clients.
Maintain database or log of customer complaints/compliments that can readily identify trends that may require additional training or management consideration.
Serve as an expert to manage the team's ability to clearly, accurately and respectfully respond to customer questions regarding all policies, procedures including the fare system.
Develop and implement internal Customer Service campaigns and incentive programs.
If directed by client, establish relationships with key consumer agencies to facilitate direct communication and feedback as well as proactive customer focus.
Qualifications
Talent Requirements:
High School diploma, college degree preferred.
Must have a minimum of three (3) years' experience in customer service environment.
Excellent speaking, writing, and organization skills.
Ability to communicate effectively at all levels.
General knowledge of windows-based computer operating systems.
Knowledge of service area.
Process all customer complaints to include investigation, validity determination and timely response as described in Customer Service policy.
Assist in identifying validity of the liquidated damages through investigation.
Assist Risk Management with investigations of accidents/incidents.
Ensure all reconciliations are completed timely and accurately each month.
Promote positive customer service techniques, programs throughout the organization.
Make six (6) new community contacts per year.
Conduct transit education classes/seminars six (6) times per year.
MV Transportation is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.
Where permissible under applicable state and local law, applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employment.
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$35k-49k yearly est. Auto-Apply 60d+ ago
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Mv Transportation 4.5
Mv Transportation job in Phoenix, AZ
If you reside in California, please see our California Applicant Privacy Policy for more information about our data handling practices and your data rights.
Responsibilities
Paid Training Classes Starting Immediately - Secure Your Seat Today!
Please call Lindsay at PHONE NUMBER or apply online to SCHEDULE YOUR PHONE INTERVIEW!
Conditional Job Offers may be presented on the Same Day of your Interview!
MV Transportation is Now Hiring Drivers with Full Benefits
Who You Are:
As a Driver, you will be responsible for safely operating a transit motor vehicle, providing reliable and efficient public transportation.
What's In it for YOU:
$20 per hour starting rate
Full Benefits (Medical, Dental, Vision, Life Insurance for qualified candidates)
Let us help you get your CDL - Paid CDL Training and Permit Assistance!
Company provides personal protection equipment (PPE) as the safety and well-being of our employees and the passengers we serve remains our #1 priority!
Qualifications
Driver Minimum Requirements:
Must be able to pass a pre-employment drug screen and DOT physical.
Must have a CDL with Airbrake endorsement, VTT, and Passenger Endorsement.
Possess excellent communication and decision-making skills.
We can put you on the road to a great career helping others!
During the course of employment, employees may receive and have access to confidential information. All employees are expected to respect and maintain the confidentiality of non-public customer and business records and any other information that MV classifies as confidential.
MV Transportation is committed to as policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.
Where permissible under applicable state and local law, applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employment.
$20 hourly Auto-Apply 39d ago
Bus Driver (South Yard)
Transdev 4.2
Phoenix, AZ job
Driver/Operator
We are currently on the lookout for an experienced Bus Driver to join our elite team in Phoenix, AZ. As a key member, you will be entrusted with ensuring safe and comfortable transportation for our passengers, while upholding the highest standards of professionalism and customer service.
Location: South Yard - 2225 W Lower Buckeye Rd, Phoenix, AZ 85009
Transdev is proud to offer: Starting pay $21.22 with progression to $31.51 over 5 years.
Position Subject to Collective Bargaining Agreement:
Benefits include:
Up to 5 days Paid Vacation
Paid Sick Leave: up to 8 hrs. monthly full-time employees
Medical, dental & vision after 90 calendar days of employment for full-time employees, life insurance, 401k retirement benefits, and company holidays.
Key Responsibilities:
Safety-Focused Operations: Execute flawless operations by meticulously following designated routes and schedules, while adhering to stringent safety protocols and traffic regulations.
Passenger Care: Exhibit exceptional care and assistance towards passengers, ensuring smooth boarding, comfortable rides, and timely disembarkation for all.
Vehicle Vigilance: Champion vehicle safety through comprehensive pre-trip and post-trip inspections, promptly reporting any maintenance issues, and maintaining the highest standards of cleanliness and safety equipment readiness.
Adherence to Protocols: Uphold company policies and procedures rigorously, encompassing seat belt enforcement, emergency response preparedness, and compliance with regulatory mandates.
Other duties as required
Qualifications:
21 years or older
Valid CDL Class A or B with passenger and airbrake endorsement
Minimum 3 years of driving experience (personal or professional)
Excellent communication & customer service skills.
Must be able to work shifts or flexible work schedules as needed.
Subject to a DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason.
Physical Requirements:
The essential functions of this position require the ability to:
Work outside in varying temperature, weather, and humidity conditions-100% of the job is performed outside, work alone and in remote locations.
Sit for extended periods (up to 6-8 hours per day); frequently walk for long distances and on possible sloped ground or slippery and uneven surfaces
Push and pull objects up to 50 pounds, occasionally throughout the workday; lift material weighing up to 50 lbs. with or without assistance; occasionally bend, kneel, or crouch to files or equipment stored at ground level
Withstand heavy traffic areas while performing the duties of the job; tolerate exposure to considerable amounts of dust, vehicle fumes and noise.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact ...@transdev.com
Drug-free workplace:
Transdev maintains a drug-free workplace. Applicants must:
Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.).
Successfully pass a pre-employment drug screen.
About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.
Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move everyday thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at ****************** or watch an overview video at
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status.
California applicants: Please Click Herefor CA Employee Privacy Policy.
Job Category: Drivers
Job Type: Full Time
Req ID: 6345
Pay Group: QQN
Cost Center: 609
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.
Drug-free workplace
If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check.
California applicants: Please Click Here for CA Employee Privacy Policy.
About Transdev
Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.
Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at or watch an overview video.
$21.2-31.5 hourly 17h ago
L1 - Associate
Transdev Services, Inc. 4.2
Phoenix, AZ job
Description Overview: Our team has developed a strong culture of safety, professionalism and personal responsibility, we expect all team members to adhere to Transdev standards of conduct. Transdev's Autonomous Specialist's are critical to the success of delivering safe autonomous driving systems to our customers, enabling a revolutionary mobility experience. This role is the backbone of daily operations, primarily focused on depot work. L-1 associates are responsible for servicing fully autonomous vehicles, preparing them for driver testing missions, and performing asset management and cleaning tasks. Additionally, they provide in-field event response when needed to ensure smooth operations. This position serves as the foundation for building essential knowledge of our Autonomous Vehicle Fleet. By continuously developing skills and demonstrating proficiency in key responsibilities, you'll be prepared for advancement into Autonomous Vehicle operations and other technical roles within our structure. Benefits may vary depending on location policy. The below represents the standard Corporate Policy. Competitive compensation package of minimum $20.00 - Maximum $23.00 Benefits include:
• Vacation: minimum of one (1) week
• Sick days: 5 days
• Holidays: 6 days
• Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability.Key Responsibilities:
Operate/Drive van/truck or other car, (assignment may be alone or with a co-driver) five days a week; able to sit still and stand for long periods of time;
Capable of responding quickly to changing and potentially high-pressure environments;
Responsible for gathering, lifting and transporting heavy computer equipment of up to 50 pounds
Install equipment and ensure it starts successfully
Complete duties in a timely manner while adhering to schedules
Complete daily reports and documents
Assist with simple vehicle adjustments and settings while cars are parked.
Set up cars for charging and maneuver cars in parking lot
Disinfect cars, work stations and prepare sanitization kits.
Maintain Transdev's high standard of safety, inside and outside of the vehicle;
Work mostly individually but also in small groups of 2-10 people;
Be the deputy for vehicle launch and preparation
Communicate any uploading errors while also focusing on high priority uploads.
Package and ship equipment needing repair.
Assist with asset inventory/checkin/checkout process
Responsible for pushing shift efficiency (Fast Startup)
Basic troubleshooting at shift startup.
Ensuring startup and shiftend checklists are being followed.
Demonstrating continuous development and proficiency in the above key responsibilities in preparation for advancement into Autonomous Vehicle operations and other technical roles
All other duties as assigned
Required Education and Experience:
High School Diploma or GED required. Four-year college degree (preferred) in a related field like industrial or applied sciences;
Minimum of 3 years of experience driving on public roads. Additional experience is preferred;
Required Knowledge Skills and Abilities (KSAs):
Proficiency with a laptop computer and GSuite apps (i.e. Gmail, Chats, and Drive, including Sheets and Docs);
Proficiency with using a touchscreen smartphone (Android preferred by not required); and
Must be able to type at least 40 adjusted wpm
Must have and maintain a driving record that meets state AVT (Autonomous Vehicle Tester) and/or other applicable regulations and laws; and
Meets driver requirements, including driving record and criminal history under applicable regulations and laws in the state(s) in which the self-driving vehicle monitor will be working.
Ability to parallel park with minimal assistance preferred.
Must have good attention to detail.
Adapt quickly to new and developing technology and processes;
Must be able to work specific shifts, including early mornings, evenings, and/or weekends, as well as overnight shifts and travel for up to one month;
Excellent written and verbal communication skills; and
Must be self-motivated and demonstrate good judgment, in fast-paced, high stress environments.
Travel up to 10% of the time
Physical Requirements:
Occasional long periods of standing, walking, and sitting
Ability to climb stairs and/ or ladders, use of hands/and or fingers, ability to talk and/ or hear.
Occasionally required to reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl
Must be able to occasionally lift and/or move up to 50 pounds
Must use close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus
Most work is accomplished outdoors in a vehicle
Pre-Employment Requirements:
Must be 21 years old;
Upon acceptance of work, must be willing to be enrolled in a commercial driving program, including a randomized drug testing program
Meets driver requirements, including driving record and criminal history under applicable regulations and laws in the state(s) in which the self-driving vehicle monitor will be working.
Must have and maintain a driving that meets California AVT program and/or other applicable regulations and laws, which presently include:
Does not have more than 1 point on the driving record;
Has not been convicted for driving under the influence of alcohol or any drug;
Has not had any driver's license suspension or revocation based on driving or operating any vehicle under the influence of alcohol or any drug in the past 10 years;
Has not ever been the at-fault driver of a motor vehicle involved in an accident that resulted in injury or death of any person.
All Transdev employees must satisfactorily complete a pre-employment drug screen and background check. Safety Sensitive Positions will also be subject to a physical screening
Transdev maintains a Drug Free Workplace and may require participation in a random drug screening program.
Transdev reserves the right to perform ongoing background checks for all employees except in states where this is prohibited by state law. Transdev will consider qualified applicants with criminal histories, consistent with legal requirements.
Employees must maintain an acceptable Driving Record suitable to being approved to drive as part of their regular duties. Records are monitored on an ongoing or regular basis pursuant to local state law.
If based in the United States, applicants must be eligible to work in the US without restrictions for any employer at any time as required by the USCIS.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and
candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview
process, please contact [email protected]
Drug-free workplace:
Transdev maintains a drug-free workplace. Applicants must:
• Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.).
• Successfully pass a pre-employment drug screen.
About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.
Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at ****************** or watch an overview video at ******************* O5cv0G4mQ
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification.They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status.The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions California applicants: Please Click Here for CA Employee Privacy Policy.
$20 hourly Auto-Apply 60d+ ago
Customer Service Coordinator
CRST 4.0
Phoenix, AZ job
**Ready to Deliver Exceptional Service?** **_Join CRST as a Customer Service Coordinator supporting Whirlpool, one of the world's leading home appliance brands. If you're a strong communicator with a background in logistics customer service - and thrive on problem-solving and building positive relationships - we want to hear from you._**
**How You'll Work**
+ **Location** : Onsite - Phoenix, AZ
+ **Schedule** : Monday-Friday (9:00 AM-5:00 PM)
+ **Reports To** : Manager - Market III
+ **Compensation** : This pay scale represents a good faith estimate of the hourly wage range the company reasonably expects to pay upon hire for this position: $18.00-$20.00 per hour. A final offer amount will depend on factors such as prior relevant experience, skills, and location.
+ **Benefits** : Comprehensive package including medical, dental, and vision coverage; prescription drug and telemedicine services; company-paid life and disability insurance; retirement savings with company match; paid time off, holidays, and parental leave; plus additional voluntary benefits and employee discounts.
+ **Additional Compensation** : Total compensation may also include other forms of pay such as overtime or discretionary incentives, as applicable.
**About the Role**
As a Customer Service Coordinator, you'll be the first point of contact for Whirlpool customers and installers - managing inquiries, resolving issues, and ensuring escalations are addressed within strict service-level agreements (SLAs). This role requires deep logistics customer service experience, as you'll handle scheduling, rescheduling, order updates, installer escalations, and follow-up calls while maintaining strong communication across customers, Whirlpool, and CRST's internal teams. From performance tracking to problem resolution, you'll help deliver on CRST's promise of safe, reliable, and responsive service.
**What You'll Do**
+ Answer inbound calls from Whirlpool customers and provide timely information and support
+ Call customers to provide time windows for upcoming services and complete follow-up calls, including 5 Star Survey reminders
+ Receive warm leads and process product sales quickly and accurately
+ Record, track, and escalate issues to Whirlpool and CRST managers when necessary
+ Manage service orders, upload documentation, and update Whirlpool's systems with accurate information
+ Track installer escalations and provide updates to supervisors and managers
+ Perform daily tasks including inventory scans, service order updates, and paperwork completion
+ Answer and resolve Whirlpool escalations within SLA timelines
+ Act as a liaison between Whirlpool customers, CRST service teams, and internal departments to ensure clear communication and resolution
**What Great Looks Like**
+ Calm under pressure and able to manage multiple Whirlpool customer needs at once
+ Clear, empathetic communicator who listens and responds effectively
+ Detail-oriented with strong follow-through on documentation and service updates
+ Positive, team-first attitude with a focus on solutions
+ Driven to meet Whirlpool's service-level expectations and customer satisfaction goals
**Qualifications**
**Required**
+ High school diploma or GED
+ Fluency in both English and Spanish to communicate effectively with team members
+ Proven experience in logistics customer service (transportation, distribution, or related industry)
+ Strong communication skills, verbal and written
+ Proficiency in data entry and customer management systems
+ Flexible, reliable, and punctual for assigned shift.
**Preferred**
+ Associate degree or equivalent experience
+ Experience supporting a large national client (e.g., Whirlpool or similar) in logistics or service coordination
+ Skilled in handling escalations and conflict resolution in high-pressure environments
**Why CRST?**
For 70 years, CRST has been delivering promises and driving success through resilience, dedication, and talent. Partnering with Fortune 500 companies like Whirlpool, we set the standard in safety, service excellence, and customer satisfaction. At CRST, you'll find opportunities to grow, contribute, and make an impact in a company that values relationships and results.
**The CRST Core Values**
Safety at the Core of All We Do - Integrity in Every Decision and Action - Commitment to the Success of Employees, Customers, Agents, Contractors, and Communities
**EEO Statement**
CRST The Transportation Solution, Inc. is an equal opportunity employer. We consider all qualified applicants for employment without regard to age, color, creed, disability, genetic information, military or veteran status, national origin, race, religion, sex, or any other status protected by applicable federal, state or local laws.
**Let's Build Something Great**
Apply today and join a team that supports Whirlpool customers with excellence. Your opportunity to deliver exceptional customer service starts here.
**Qualifications**
**Education**
**Required**
+ High School or better
**Preferred**
+ Associates or better
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.
$18-20 hourly 52d ago
Safety & Training Manager
Transdev 4.2
Phoenix, AZ job
Description Safety and Training ManagerThe Safety & Training Manager ensures compliance with federal, state, and local regulations and with company safety requirements. Responsible for continuous leadership, recruitment, and training of operator candidates. Promotes strong leadership and influences positive employee morale throughout the location. This position is based in Phoenix, Arizona. Transdev is proud to offer:
Competitive compensation package of minimum $70,000 - maximum $85,000
Benefits include:
Vacation: minimum of two (2) weeks
Sick days: 5 days
Holidays: 12 days; 8 standard and 4 floating
Other standard benefits: 401(k) retirement plan, medical, dental, and vision, life insurance, short-term disability, and voluntary long-term disability.
This position qualifies to receive a performance-based bonus of up to 10%, contingent upon business results, achievement of key performance indicators (KPIs), and individual performance. Bonus amounts and eligibility are determined at the sole discretion of the company and are not guaranteed.
Benefits may vary depending on the location policy. The above represents the standard Corporate Policy. Key Responsibilities:
Provides behind-the-wheel instruction according to corporate and client specifications in all aspects of vehicle operation and passenger transportation, including defensive driving, service area familiarization, passenger loading, unloading, and securement.
Conducts classroom training in accordance with corporate and location requirements.
Ensure all safety manuals, programs, policies, and procedures are current and meet the needs of the location.
Document all training activities and ensure accurate completion of all training-related employee records.
Establish a relationship with client and corporate personnel to identify additional training needs, resources, and opportunities.
Prepares and conducts monthly safety meetings.
Maintains an adequate and complete employee filing system and participates in audits and inspections to meet client and corporate expectations.
Directs the location drug & alcohol program to include random drug testing and ensures all files are updated to pass regular audits.
Manages the injury prevention program to reduce the number of workplace injuries.
Conducts accident investigation using root-cause analysis and assigns employee re-training as required.
Responsible for maintaining/posting OSHA log.
Conducts road observations to evaluate operator safety, customer service, and systematic knowledge of the service.
Provides coaching and re-training as required on Drive Cam.
Respond to customer comments related to the service.
Other duties as required.
Travel requirement outside of the immediate area (as a percent):
Qualifications:
High School Diploma or GED required
Minimum of (3) years' experience in the passenger transportation industry.
Experience in location safety management and/or operations management.
Providing quality training, including the creation and management of training materials.
Subject to a DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason.
Physical Requirements:
The essential functions of this position require the ability to:
• Work outside in varying temperature, weather, and humidity conditions-100% of the job is performed outside, work alone and in remote locations.
• Sit for extended periods (up to 6-8 hours per day); frequently walk for long distances and on possible sloped ground or slippery and uneven surfaces
• Push and pull objects up to 50 pounds, occasionally throughout the workday; lift material weighing up to 50 lbs. with or without assistance; occasionally bend, kneel, or crouch to files or equipment stored at ground level
• Withstand heavy traffic areas while performing the duties of the job; tolerate exposure to considerable amounts of dust, vehicle fumes and noise.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact [email protected]
Drug-free workplace:
Transdev maintains a drug-free workplace. Applicants must:
• Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.).
• Successfully pass a pre-employment drug screen.
About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.
Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move everyday thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at ****************** or watch an overview video at ******************* O5cv0G4mQ
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status.
California applicants: Please Click Here for CA Employee Privacy Policy
$70k-85k yearly Auto-Apply 53d ago
Maintenance Supervisor
Transdev 4.2
Phoenix, AZ job
Description Maintenance SupervisorTransdev in Phoenix, AZ is seeking a highly skilled and experienced Maintenance Supervisor to join our team. The Maintenance Supervisor will be responsible for supervising and coordinating the activities of our diesel technician team, ensuring the timely and efficient diagnosis, maintenance, and repair of diesel vehicles and equipment. The ideal candidate will have a strong technical background, excellent leadership abilities, and a passion for delivering exceptional service. Location: South Yard - 2225 W Lower Buckeye Rd, Phoenix, AZ 85009 Transdev is proud to offer:
Competitive compensation package of $73,000 - $87,000 yearly salary.
Benefits include:
Paid Vacation, Sick Time and Holidays
Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability.
Key Responsibilities:
Assists with scheduling employees for the department, trains and coaches' mechanics
Monitors daily accident reports to establish efficient repair schedules; inspects damaged units to estimate cost of repair and time required for repairs
Establishes priority of maintenance and repairs based on availability of materials and parts and requirements of scheduled operations
Helps to ensure that company and client equipment is maintained and operating efficiently
Controls and monitors inventory, in the absence of Parts staff; examines worn or damaged parts and makes recommendations for repair/replacement to management
Ensures that all vehicles are fueled, cleaned, and properly working
Implements safety policies and procedures for the department; maintains a safe working environment
Ensures that property, grounds, and facilities are clean and well organized
Other duties as required.
Qualifications:
Minimum of (3) of experience as a diesel technician, with demonstrated proficiency in diagnosing and repairing diesel engines and related systems.
Strong leadership and supervisory skills, with the ability to effectively manage and motivate a team.
Ability to work independently and collaboratively in a fast-paced environment, while maintaining a high level of attention to detail and accuracy.
Subject to a DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason.
Physical Requirements:
Must be able to work shifts or flexible work schedules as needed.
The employee is generally subjected to long periods spent sitting, typing, or looking at a computer screen.
Work environment will be a combination of both indoors and outdoors.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and
candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview
process, please contact [email protected]Drug-free workplace:Transdev maintains a drug-free workplace. Applicants must:
Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.).
Successfully pass a pre-employment drug screen.
About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move everyday thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at ****************** or watch an overview video at ******************* O5cv0G4mQ
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status.
California applicants: Please
Click Here
for CA Employee Privacy Policy.
$73k-87k yearly Auto-Apply 49d ago
Route Operations Specialist
Transdev 4.2
Tempe, AZ job
Description Overview:Our team is committed to safety, professionalism, and operational excellence. The Route Operations Specialist plays a vital role in supporting autonomous vehicle (AV) operations by ensuring that travel routes are safe, compliant with operational standards, and suitable for testing and deployment. This role involves monitoring road conditions, communicating potential risks to the AV team, and assisting in emergency response, directly contributing to the safe and efficient operation of AVs.Success in this role requires strong situational awareness, proactive problem-solving, and clear communication. Route Operations Specialists are essential to the AV testing process, helping to identify, document, and mitigate risks before they impact vehicle performance or safety.Key responsibilities include inspecting and maintaining AV routes, identifying and reporting hazards, monitoring traffic and environmental conditions, supporting emergency response procedures, completing route feedback documentation, applying lessons learned from debriefs, and performing other duties as assigned to ensure safe and efficient AV operations.Transdev is proud to offer:
• Competitive compensation package of minimum $25 - $27/hour
Benefits include:
• Vacation: minimum of one (1) week
• Sick days: 5 days
• Holidays: 6 days
• Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability.The above listed benefits are the Corporate office policy. Benefits vary by location.Key Responsibilities:
Inspect and maintain road conditions along assigned AV routes.
Identify, report, and remove potential hazards that could impact AV operations.
Continuously monitor surrounding traffic and environmental conditions, communicating potential risks to the AV team.
Support emergency response procedures and contribute to maintaining safe testing conditions.
Complete and submit Scout Feedback Forms after each route to document conditions, hazards, and operational observations.
Follow established protocols to proactively improve safety and operational performance.
Apply feedback from debriefs and post-route reviews to enhance route monitoring practices.
Perform other duties as assigned to support safe and efficient AV operations.
Required Education and Experience:
Valid C driver's license with a clean driving record required.
Minimum of 3 years of professional driving experience preferred.
Experience in transportation, logistics, or AV operations preferred.
High School Diploma or GED required; additional technical or vocational training preferred.
Demonstrated ability to identify hazards and respond safely in dynamic traffic environments.
Required Knowledge Skills and Abilities (KSAs):
Strong situational awareness and hazard recognition abilities.
Ability to operate a vehicle safely and navigate variable road and environmental conditions.
Clear verbal and written communication skills for reporting hazards and providing operational feedback.
Proficiency with mobile devices and applications for logging observations and communicating with team members.
Ability to adapt quickly to changing conditions and respond effectively in dynamic environments.
Self-motivated, reliable, and able to work independently while maintaining attention to detail.
Ability to collaborate with field teams and follow operational protocols consistently.
Capacity to collaborate with cross-functional teams, including field, remote, and technical personnel.
Willingness to work varying shifts, including early mornings, evenings, weekends, and extended operations.
Physical Requirements:
Must be able to sit for extended periods while operating or monitoring vehicles.
Ability to stand, walk, bend, climb, and perform repeated movements during inspections and route monitoring.
Ability to lift, push, pull, and carry items as required by operational duties.
Ability to perform vehicle inspections, including stooping, kneeling, and reaching.
Work may involve exposure to varying environmental conditions, including heat, cold, and rain.
Manual dexterity, vision, and hearing sufficient to operate vehicles and communication devices safely.
Ability to remain alert and focused during long periods of driving, monitoring, or remote supervision.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions as pursuant to the Americans with Disability ActPre-Employment Requirements:
Must be 21 years old;
Must be able to sit or drive for extended periods while monitoring routes.
Ability to stand, walk, bend, and reach when inspecting roads and removing hazards.
Manual dexterity, vision, and hearing sufficient to operate a vehicle and detect potential hazards.
Work may involve exposure to varying weather conditions, including heat, cold, rain, or outdoor environments.
Ability to remain alert and focused for extended periods during route monitoring.
Transdev is an Equal Employment Opportunity (EEO) employer. Applicants will be considered based on qualifications and without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion, disability or other legally protected status, or any other classification protected by federal, state, or local law.The job duties, responsibilities, skills, and requirements listed in this are representative only and not an exhaustive list that an employee may be required to perform. Transdev reserves the right to revise this job description at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact [email protected]
Drug-free workplace:
Transdev maintains a drug-free workplace. Applicants must:• Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.).
• Successfully pass a pre-employment drug screen.
About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.
Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at ****************** or watch an overview video at ******************* O5cv0G4mQ
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions California applicants: Please Click Here for CA Employee Privacy Policy.
$25-27 hourly Auto-Apply 18d ago
Vice President of Operations
Transdev 4.2
Phoenix, AZ job
Description Overview: About Transdev Alternative Services (TAS) Transdev Alternative Services (TAS) is Transdev's dedicated autonomous vehicle (AV) operations division and the leading provider of AV testing, deployment, and managed operations services in the United States. Founded in 2017, TAS partners with premier AV technology companies to safely scale robotaxi and autonomous mobility services nationwide. With operations across multiple markets and rapid expansion planned, TAS sits at the forefront of next‑generation transportation.As part of the global Transdev organization-operating in 19 countries with more than 110,000 employees - TAS combines startup agility with enterprise-scale operational rigor. This role is critical to supporting TAS's aggressive growth trajectory and long-term leadership succession within a premier national AV platform.Transdev is proud to offer:
• Competitive compensation package of minimum $200,000 - maximum $225,000
Benefits include:
• Vacation: minimum of two (2) weeks
• Sick days: 5 days
• Holidays: 6 days
• Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability.The above listed benefits are the Corporate office policy. Benefits vary by location.Position SummaryThe Vice President of Operations (VP Ops), TAS provides executive leadership and enterprise oversight for all TAS operational activities, including autonomous vehicle fleet operations, depot and yard operations, incident and command center response, client performance, and large-scale workforce management. This role is accountable for operational excellence, safety, reliability, and scalability across current and future TAS markets.The VP Ops serves as a key successor leader within TAS, capable of scaling nationwide AV operations while instilling client confidence, driving best practices, and ensuring readiness for rapid expansion with premier AV partners.Key ResponsibilitiesEnterprise & Field Operations Leadership
Provide executive oversight of TAS multi-site AV operations, including testing, commercial deployments, start-ups, expansions, and transitions.
Ensure consistent execution of operational standards, KPIs, and best practices across all markets.
Serve as executive sponsor for assigned contracts and strategic client relationships.
Incident Management & Command Center Oversight
Own executive-level responsibility for incident response, escalation, and resolution across TAS operations.
Oversee centralized command center functions, including real-time fleet monitoring, incident triage, emergency response coordination, and after-action reviews.
Partner with Safety, Legal, Risk, and Client teams to ensure timely, transparent communication and mitigation of operational incidents.
Lead root cause analysis and continuous improvement initiatives following incidents or service disruptions.
Safety, Quality & Compliance
Champion a safety-first culture across all TAS operations, ensuring adherence to AV safety protocols, SOPs, and regulatory requirements.
Provide executive oversight of vehicle readiness, quality assurance, and compliance programs.
Ensure audit readiness and alignment with client, regulatory, and contractual obligations.
Fleet, Depot & Infrastructure Operations
Oversee large-scale AV fleet operations, depot and yard management, charging infrastructure, and asset utilization.
Ensure operational readiness to support expanding vehicle counts, new technologies, and new market launches.
Align infrastructure planning with long-term growth forecasts and client deployment timelines.
Client Engagement & Strategic Growth
Instill and maintain client confidence through transparent performance reporting, executive communication, and issue resolution.
Partner with Commercial and Client teams to support contract renewals, expansions, and new market opportunities.
Translate operational data into executive-level insights for clients and internal stakeholders.
People Leadership & Succession
Lead, develop, and mentor senior operational leaders across TAS markets.
Oversee organizations of 2,000+ employees, including frontline, supervisory, and senior leadership roles.
Drive workforce planning, leadership development, and succession strategies to support national scale.
Executive Collaboration & Governance
Support and partner with Regional Vice Presidents, Corporate leadership, and functional teams to address complex operational challenges.
Communicate goals, outcomes, and strategic direction clearly to internal and external stakeholders.
Provide executive-level reporting for leadership reviews, QBRs, and board-level discussions as needed.
Qualifications
Bachelor's degree or equivalent professional experience.
15+ years of senior operations leadership experience in mobility, transportation, logistics, AV/EV, or technology-enabled services.
Proven success leading large, distributed operational organizations (500 + employees).
Demonstrated experience managing high-risk, safety-sensitive operations and complex incident response.
Strong executive presence with the ability to lead client discussions, crisis response, and strategic planning.
Willingness to travel up to 75-80%.
Preferred
Experience scaling operations in high-growth or startup-adjacent environments.
Familiarity with autonomous vehicles, robotics, EV infrastructure, or command center operations.
MBA or advanced degree in Operations, Engineering, or Business.
Physical & Pre-Employment Requirements
Ability to travel extensively and visit operational sites.
Must meet all Transdev pre-employment requirements, including background check, drug screening, and driving record standards, consistent with applicable law.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact us: [email protected]
Drug-free workplace
If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.
Drug-free workplace
If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check.
California applicants: Please
Click Here
for CA Employee Privacy Policy
$200k-225k yearly Auto-Apply 14d ago
CDL A Team Truck Driver
CRST 4.0
Chandler, AZ job
CRST The Transportation Solution Inc. is one of the nation's largest transportation companies, providing total transportation solutions and comprehensive logistics services to customers all over North America. We are looking for Experienced CDL A Team Truck Drivers to Haul Dedicated freight all over the US.
CDL A Team Truck Drivers
CDL A Team Drivers can make $95,000 to $104,000+ annually
$10,000 Sign on Bonus to the truck
Safety bonus from $500 to $2,500 annually
Bi-Weekly Home time
Guaranteed Weekly Pay
$0.90 CPM
$30 Extra Stop Pay
Hauling Dedicated Freight
Averaging 3100-3800 miles a week to the truck
Miles are consistent each week
Well-maintained equipment
Mostly Live Load and Unload
Great Benefits, including Medical, Vision and Dental
Home TimeBi-WeeklyJob Requirements
21 years or older
CDL A, 6 Months of CDL A truck driver experience
Qualified applicants with arrest and conviction records will be considered for employment pursuant to applicable federal, state, and local laws.
Job Benefits
CRST The Transportation Solution Inc. offers all or drivers the following benefits:
Medical Bridge (First 60 days of Employment)
Major Medical (Starts after 60days of Employment)
Dental (Starts after 60days of Employment)
Vision (Starts after 60days of Employment)
Life Insurance and 401K (Starts after 60days of Employment)
**All employees must enroll in benefits within 60 days of hire **All benefits provide Nationwide coverage
$95k-104k yearly 5d ago
Payroll Coordinator
Transdev 4.2
Phoenix, AZ job
Transdev in Phoenix, AZ is hiring a Payroll Coordinator. The Payroll Coordinator assists the General Manager in all aspects of the daily payroll functions. We are seeking customer service-oriented professionals who are dedicated to safety. Transdev is proud to offer: $25.60/hr - 29.50/hr (DOE)
Benefits include:
* Paid Vacation, Sick Time and Holidays.
* Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability.
Key Responsibilities:
* Assists with calculating employees' hours from timecards and timekeeping systems; ensures that all employees are paid on time and accurately
* Prepares ADP enterprise entries; prepares and issues paychecks
* Updates financial records including manifest, billing, payroll, invoices, and reconciliations
* Troubleshoots payroll issues; verify the accuracy of figures and computations
* Responds to employee questions regarding all types of payroll questions
* Maintains data including file back-ups and documentation files
* Balances and reconciles payroll accounts; prepares periodic reports of earnings, taxes, and deductions; may keep records of leave pay and nontaxable wages
* Maintains confidentiality of all information
* Other duties as assigned
Qualifications:
* High School Diploma or GED.
* 2 to 4 years of relevant payroll experience, including ADP experience, required
* Excellent oral and written communication skills.
* Ability to multi-task and work in fast paced environment.
* Computer literacy, 10 Key, Microsoft Word, Excel, and PowerPoint.
Physical Requirements:
* Must be able to work shifts or flexible work schedules as needed.
* 100% of work is accomplished indoors and in air conditioned or well-ventilated facilities
* Work is accomplished in an office or in a cubicle space equipped with a telephone and computer.
* The employee is generally subjected to long periods spent sitting, typing, or looking at a computer screen.
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Transdev complies with federal and state disability laws and makes reasonable accommodation for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact ************************************
Drug-free workplace:
Transdev maintains a drug-free workplace. Applicants must:
* Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.).
* Successfully pass a pre-employment drug screen.
About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.
Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by
our purpose. Transdev - the mobility company - empowers the freedom to move everyday thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at ****************** or watch an overview video at ******************* O5cv0G4mQ
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions upon request.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions upon request.
California applicants: PleaseClick Herefor CA Employee Privacy Policy
Job Category: Administrative / Clerical / Payroll / HR / Accounting
Job Type: Full Time
Req ID: 7057
Pay Group: QQN
Cost Center: 609
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.
Drug-free workplace
If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check.
California applicants: Please Click Here for CA Employee Privacy Policy.
About Transdev
Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.
Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at http://****************** or watch an overview video.
$25.6 hourly 5d ago
Shop Supervisor
Transdev Services, Inc. 4.2
Phoenix, AZ job
Description Shop Supervisor We are seeking a highly skilled and experienced Shop Supervisor to join our team. Duties include PMs and preparing buses for DOT inspections. Directly supervises the mechanics, service employees and other maintenance personnel, monitors outside contract laborers; schedules the repairs and maintenance of a wide variety of diesel-powered equipment; ensures an environment that meets safety and regulatory requirements and monitors all daily contractual maintenance obligations.Location: 405 North 79th Ave, Phoenix, AZ 85043Shifts Available:
2nd Shift: 2:00 PM - 10:00 PM
3rd Shift: 10:00 PM - 6:00 AM
Transdev is proud to offer:
Competitive Compensation package $70,000 - $82,000 yearly salary.
Benefits include:
Paid Vacation, Sick Time and Holidays
Other standard benefits: 401(K) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term.
Essential Job Functions:
Duties include PMs and preparing buses for DOT inspections.
Supervises mechanics, investigates, provides information, and makes / administers decisions concerning employee discipline.
Daily review of the subsequent follow-up on all abnormal issues.
Evaluates the performance of both new and current employees.
Facilitates and schedules training of both new and current employees.
Works with Human Resources by participating in interview panels for maintenance positions.
Monitors the budget at a sectional level.
Assisting with scheduling outside contract labor for special projects and monitoring the laborers' performance.
Conducts daily safety/shift turnover meetings with both mechanics and supervisors on duty.
Works with facility maintenance to communicate issues relevant to a safe and pleasant work environment.
Schedules major and minor repairs.
Creates work orders for repairs to coaches, reviews past work orders for repairs to coaches, and reviews and closes current work orders.
Assigns work to mechanics based on the work required and the mechanic's qualifications.
Makes on-the-spot decisions regarding repairs and, at times, makes on-the-spot repairs when necessary.
Communicates with mechanics on diagnosis and procedures for repair and assists with technical questions.
Monitors tracking sheets generated by management to ensure repairs are completed promptly.
Monitors the work of both internal employees and vendors for quality and quantity.
Works with Parts personnel to obtain the correct replacement parts.
Decide which coaches to pull/swap out and relay this information to operations at least 8 hours before.
Lists and schedules coaches for PMI's and other work and communicates this information with operations.
Performs other tasks and projects as assigned
Qualifications:
Requires five (5) years of progressive mechanical experience to include hands-on diesel mechanic experience, of which a minimum of 2 years must be in a supervisory or lead role.
An associate degree in management, mechanical engineering, or a related technical field is preferred, but not required or an amount of experience equivalent to an associate degree.
High School Diploma or GED and valid Colorado driver's license and the ability to obtain a CDL Class B with Passenger Endorsement required.
Must have forklift certification.
Ability to obtain ASE Master Transit Bus Certification
Must be computer literate in word processing, spreadsheet, and database programs.
Must be able to work amid constant interruptions, prioritize and deal with time pressures and be able to clearly communicate verbally and in written form.
Must have a current working knowledge of all mechanical systems related to heavy-duty transportation vehicles, including transmissions, engines, brakes, and climate control units.
Must have strong organization and have basic math skills for tracking trends and for report writing.
This ability to handle crisis/conflict is required.
Physical Requirements:
The essential functions of this position require the ability to:
Work outside in varying temperature, weather, and humidity conditions.
Work outside, work alone and in remote locations.
Sit/Stand for extended periods (up to 6-8 hours per day); frequently walk for long distances and on possible sloped ground or slippery and uneven surfaces
Push and pull objects up to 50 pounds, occasionally throughout the workday; lift material weighing up to 50 lbs. with or without assistance; occasionally bend, kneel, or crouch to files or equipment stored at ground level
Withstand heavy traffic areas while performing the duties of the job; tolerate exposure to considerable amounts of dust, vehicle fumes and noise
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact [email protected]
Drug-free workplace:
Transdev maintains a drug-free workplace. Applicants must:
Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S)
Successfully pass a pre-employment drug screen.
About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move everyday thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at ****************** or watch an overview video at ******************* O5cv0G4mQ
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status.
California applicants: Please
Click Here
for CA Employee Privacy Policy.
$70k-82k yearly Auto-Apply 60d+ ago
Parts Supervisor
Transdev 4.2
Phoenix, AZ job
Transdev in Phoenix, AZ is seeking an experienced Parts Supervisor. This role directs the organization and profitability of the fleet's parts department by interfacing with using agencies, vendors and internal/external customers. Location: South Yard - 2225 W Lower Buckeye Rd, Phoenix, AZ 85009 Transdev is proud to Offer:Competitive compensation package of 25.33/hour Benefits include:
Attractive benefits package, including 401(k) with company contribution, medical, dental and vision.
Paid time off & vacation.
Paid sick days
Holidays
Key Responsibilities:
Supervises parts clerks
Coordinates parts and materials transfers between locations as needed.
Responsible for keeping parts department offices and warehouses organized and clean.
Ability to meet deadlines through organization and problem solving.
Leads cost reduction initiatives, manages and reduces obsolete inventory, and provides justification for inventory. Conducts cost and quality comparison studies.
Designs, implements, and monitors ongoing cost quality purchasing program.
Stocks inventory at appropriate levels while maintaining services to shop operations.
Maintains an effective parts catalog system.
Manages a core exchange program.
Prepares and conducts physical inventories quarterly.
Responsible for the credibility of information on repair orders.
Interacts positively with customers.
Provides reports as necessary.
Meets all contractual requirements in the area of parts inventory and services.
Initiates all necessary operating procedures which apply to the area of parts.
Provides recommendations as needed to build and maintain an exemplary quality parts facility.
Responsible for issuing and tracking purchase orders in multiple databases.
Maintains positive and productive relationships with company employees, management, vendors and client.
Other Duties may be required
Qualifications:
High School diploma or GED equivalent; Associate degree preferred.
3+ years of experience in inventory/parts.
Prior management and/or supervisory experience preferred.
Prior parts experience with heavy equipment preferred.
Must be computer literate in word processing, spreadsheet, and database programs.
Must be able to work amid constant interruptions, prioritize and deal with time pressures and be able to clearly communicate verbally and in written form.
Must have strong organization and labor relations skills, have radio dispatch skills, and have basic math skills for tracking trend and for report writing.
This position is autonomous, and self-directed and the ability to handle crisis/conflict is required.
Please include a current resume with your application.
Physical Requirements: • Work outside in varying temperature, weather, and humidity conditions- 60% of the job is performed outside, work alone and in remote locations.
• Sit for extended periods (up to 6-8 hours per day); frequently walk for long distances and on possible sloped ground or slippery and uneven surfaces
• Push and pull objects up to 50 pounds, occasionally throughout the workday; lift material weighing up to 50 lbs. with or without assistance; occasionally bend, kneel, or crouch to files or equipment stored at ground level
• Withstand heavy traffic areas while performing the duties of the job; tolerate exposure to considerable amounts of dust, vehicle fumes and noise. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact [email protected]
Drug-free workplace:
Transdev maintains a drug-free workplace. Applicants must:
• Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.).
• Successfully pass a pre-employment drug screen. About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at ****************** or watch an overview video at ******************* O5cv0G4mQ.The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions upon request. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law. California applicants: Please Click Here for CA Employee Privacy Policy.
$30k-38k yearly est. Auto-Apply 60d+ ago
Training Specialist
Transdev 4.2
Phoenix, AZ job
Description Overview: Our team has developed a strong culture of safety, professionalism and personal responsibility, we expect all team members to adhere to team standards of conduct. The Training Specialist will work closely with trainees to assess their needs, set development goals, and provide hands-on coaching in both soft and technical skills. They will deliver individualized or group coaching sessions focused on skill-building (e.g., communication, job readiness, safety standards, etc). Facilitate in car and classroom training sessions and track performance, give constructive feedback, and determine readiness for skills assessments. The Training Specialist will possess strong interpersonal skills, patience, and a commitment to promoting road safety and driver confidence.
It is important to maintain a high level of professionalism and responsibility when helping learners acquire new knowledge or skills, and ensuring they are well-equipped to apply what they've learned in real-world situations. Safety is our #1 responsibility. Training Leads are expected to uphold this in all situations.Transdev is proud to offer:
Competitive compensation package of minimum $24.00 - maximum $28.00
Benefits include:
• Vacation: minimum of two (2) weeks
• Sick days: 5 days
• Holidays: 6 days
• Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability.The above listed benefits are the Corporate office policy. Benefits vary by location.
Key Responsibilities:
Maintain Transdev's high standard of safety, inside and outside of the vehicle;
Consistently demonstrate situational awareness, an understanding of the technology in his/her care, and a willingness to constantly adjust to changes in the environment;
Be the deputy for technology by communicating courteously always with management, engineers, and the public;
Operate with safety as the primary goal.
Conduct classroom sessions and training presentations weekly for new-hires and for employees selected for upskilling programs.
Conduct classroom sessions and training presentations as needed for new operators as part of the defensive driving and manual driving training and assessment program.
Assist in creating and maintaining a training program and materials.
Act as a mentor, providing career or academic advice when applicable;
Answer questions, address concerns, and provide resources for further learning.
Be able to safely orchestrate training for multiple trainees at the same time, inside and outside of a vehicle.
Standardize and maintain consistent training practices across the organization.
Participate in weekly meetings with managers and other peers for training improvement discussions; Participate in daily meetings with peers on shift to discuss trainees' performance evaluation.
Welcome and Onboard new-hires with a positive attitude and in a professional manner.
Practice a firm yet understanding teaching style to accommodate different learning styles.
Capable of responding quickly to changing and potentially high-pressure environments.
Set the tone and example for less experienced employees;
Participate in Operational missions in order to maintain best practices and updates about autonomous vehicles.
Comply with Transdev's Autonomous Vehicle Division zero-tolerance policy regarding the use of alcohol or drugs by self-driving vehicle operators during a shift, including randomized drug testing; and all other duties as assigned.
Required Education and Experience:
Minimum of 3 years of experience driving on public roads. Additional experience is preferred;
High School Diploma or GED required. Four-year college degree (preferred) in a related field like industrial or applied sciences;
Minimum 3 months operating and testing autonomous vehicle required.
Required Knowledge Skills and Abilities (KSAs):
Proficiency with a laptop computer and GSuite apps (i.e. Gmail, Hangouts, and Driver, including Sheets and Docs); and
Proficiency with using a touchscreen smartphone (Android preferred by not required).
Must have good attention to detail and be able to quickly and concisely describe their thoughts;
Capable of responding quickly and simultaneously to multiple scenarios;
Adapt quickly to new and developing technology;
Cross-functional verbal and written communication and issue escalation;
Must be able to work specific shifts, including early mornings, evenings, and/or weekends, as well as overnight shifts and ability to travel up to 30% of the time;
Excellent written and verbal communication skills;
Must be self-motivated and demonstrate good judgment, in fast-paced, high stress environments.
Physical Requirements:
Long periods of standing, walking, and sitting.
Use hands to finger; handle or feel; and talk or hear; climb stairs and/or ladders.
Occasionally required to reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl.
Must be able to occasionally lift and/or move up to 45 pounds.
Must use close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
Most work is accomplished outdoors in a vehicle.
Pre-Employment Requirements:
Must be 21 years old;
All Transdev employees must satisfactorily complete a pre-employment drug screen and background check. Safety Sensitive Positions will also be subject to a physical screening
Transdev maintains a Drug Free Workplace and may require participation in a random drug screening program.
Transdev reserves the right to perform ongoing background checks for all employees except in states where this is prohibited by state law. Transdev will consider qualified applicants with criminal histories, consistent with legal requirements.
Employees must maintain an acceptable Driving Record suitable to being approved to drive as part of their regular duties. Records are monitored on an ongoing or regular basis pursuant to local state law.
Ability to qualify for an Autonomous Vehicle Tester (AVT) license in states and positions where it's required
If based in the United States, applicants must be eligible to work in the US without restrictions for any employer at any time as required by the USCIS.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions as pursuant to the Americans with Disability Act
Transdev is an Equal Employment Opportunity (EEO) employer. Applicants will be considered based on qualifications and without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion, disability or other legally protected status, or any other classification protected by federal, state, or local law.
The job duties, responsibilities, skills, and requirements listed in this are representative only and not an exhaustive list that an employee may be required to perform. Transdev reserves the right to revise this job description at any time.
California applicants: Please Click Here for CA Employee Privacy Policy.
$24 hourly Auto-Apply 60d+ ago
Mechanic - A (III)
Transdev 4.2
Phoenix, AZ job
Mechanic - A (III) (West Yard)
Transdev in Phoenix, Arizona is seeking an experienced A-Level Diesel Mechanic to bolster our team. This role demands expertise in diagnosing, repairing, and maintaining diesel engines across various vehicles and equipment. As a Diesel Mechanic, you'll play a crucial role in ensuring safety, efficiency, and longevity for our diesel-powered assets.
Location: 405 North 79th Ave, Phoenix, AZ 85043
Transdev is proud to offer:
CBA Position:
Position Subject to Collective Bargaining Agreement:
Starting pay $33.77 with progression to $36.46 over 4 months.
ASE $0. 25 per cert $0.30 additional for master ASE
Master ASE total $2.30 above hourly rate
Benefits include:
Vacation: up to 80 hours a year
Paid Sick Leave: 40 hours.
Medical, dental & vision after 90 calendar days of employment for full-time employees, life insurance, 401k retirement benefits, and company holidays.
Company paid ASE testing, training materials, and tool reimbursement
Benefits may vary depending on location policy. The above represents the standard Corporate Policy.
Key Responsibilities:
• Conduct diagnostic tests to identify issues and determine necessary repairs on diesel engines.
• Perform routine maintenance tasks to prevent breakdowns and optimize performance.
• Collaborate with team members to ensure efficient and accurate repairs
• Complete preventative maintenance (PMs), safety inspections, and annual maintenance inspections.
• Lead diagnostic tests to accurately identify complex issues and determine comprehensive repair strategies for diesel engines.
• Perform advanced troubleshooting and repair tasks on diesel engines, including overhauling and rebuilding components to required specifications.
• Provide guidance and mentorship to junior technicians, assisting them in developing their skills and knowledge.
• Other duties as require
Qualifications:
• 5 years of experience as a Diesel Mechanic.
• ASE certifications required; ASE certification program provided.
• Mechanic's Tool Set
• Must be able to work shifts or flexible work schedules as needed.
• Subject to a DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not
authorize the use of Schedule I drugs, including cannabis, for any reason.
Physical Requirements:
The essential functions of this position require the ability to:
• Work outside in varying temperature, weather, and humidity conditions-100% of the job is performed outside, work alone and in remote locations.
• Sit for extended periods (up to 6-8 hours per day); frequently walk for long distances and on possible sloped ground or slippery and uneven surfaces
• Push and pull objects up to 50 pounds, occasionally throughout the workday; lift material weighing up to 50 lbs. with or without assistance; occasionally bend, kneel, or crouch to files or equipment stored at ground level
• Withstand heavy traffic areas while performing the duties of the job; tolerate exposure to considerable amounts of dust, vehicle fumes and noise.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact [email protected]
Drug-free workplace:
Transdev maintains a drug-free workplace. Applicants must:
• Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.).
• Successfully pass a pre-employment drug screen.
About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.
Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move everyday thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at ****************** or watch an overview video at ******************* O5cv0G4mQ
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of
this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status.
California applicants: Please Click Here for CA Employee Privacy Polic
$33.8-36.5 hourly Auto-Apply 24d ago
Road Dispatch Supervisor
Transdev 4.2
Phoenix, AZ job
Road/Dispatcher Supervisor (West Yard)
Transdev in Phoenix, AZ is hiring a Road/Dispatcher Supervisor. We are seeking customer service-oriented professionals who are dedicated to safety.
405 North 79th Avenue, PhoenixAZ 85043
Transdev is proud to offer:
Position Subject to Collective Bargaining Agreement:
Starting pay $23.00. with progression to $34.91 over 5 years.
Benefits include:
Paid Vacation and 7 paid Holidays
Paid Sick Leave: Accrue up to 40 hours of paid sick leave per year.
Medical, dental & vision after 90 calendar days of employment for full-time employees, life insurance, 401k retirement benefits.
Benefits may vary depending on location policy. The above represents the standard Corporate Policy.
Key Responsibilities:
• Assign and communicate job requirements and responsibilities to Operators and Road Supervisors
• Day-to-day scheduling, counseling and evaluation reports
• Conduct on-the-scene accident investigations; assist drivers in preparing accident reports and safety violation documents.
• Host driver training and safety courses
• Assist Safety Manager with DOT compliance regarding drug testing and recordkeeping.
• Other duties as required.
Qualifications:
High school diploma or GED equivalent
Minimum of 2-3 years of transit supervisory experience preferred.
Strong verbal and written communication skills & interpersonal skills
Working knowledge of Word, Excel and PowerPoint.
Must have a flexible work schedule.
Must be able to work shifts or flexible work schedules as needed.
Subject to a DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason.
Physical Requirements:
The essential functions of this position require the ability to:
• Work outside in varying temperature, weather, and humidity conditions-100% of the job is performed outside, work alone and in remote locations.
• Sit for extended periods (up to 6-8 hours per day); frequently walk for long distances and on possible sloped ground or slippery and uneven surfaces
• Push and pull objects up to 50 pounds, occasionally throughout the workday; lift material weighing up to 50 lbs. with or without assistance; occasionally bend, kneel, or crouch to files or equipment stored at ground level
• Withstand heavy traffic areas while performing the duties of the job; tolerate exposure to considerable amounts of dust, vehicle fumes and noise.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact [email protected]
Drug-free workplace:
Transdev maintains a drug-free workplace. Applicants must:
• Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.).
• Successfully pass a pre-employment drug screen.
About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move everyday thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at ****************** or watch an overview video at ******************* O5cv0G4mQ
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status.
California applicants: Please Click Here for CA Employee Privacy Policy
$23 hourly Auto-Apply 1d ago
Dispatch/Controller
Transdev Services, Inc. 4.2
Phoenix, AZ job
Description Dispatcher/ControllerTransdev in Phoenix, AZ is hiring a Dispatcher/Controller. The Dispatcher oversees road service through communication with Operators and provides customer support to the clients. We are seeking customer service-oriented professionals who are dedicated to safety.Transdev is proud to offer:
Competitive compensation package of minimum $48,000 - Maximum $51,000 annually.
Benefits include:
Vacation: minimum of two (2) weeks
Sick days: 5 days
Holidays: 7 days
Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability.
Benefits may vary depending on location policy. The above represents the standard Corporate Policy. Key Responsibilities:
Oversee road service assigned carriers by tracking trip performance measures, route begin on time, performance, incidents, etc.
Provide customer support by responding to questions and concerns regarding customer trips including no shows, cancellations and missed trips.
Manage emergency situations for vehicle operators; act as liaison between the carrier and emergency services.
Manage daily service by reviewing route performance and proactively responding to situations that impact customer service.
Provide verbal direction to Bus Operators, and verbal assistance to Road Supervisors, Police, Fire, along with other City Agencies.
Pro-actively intervenes, using all available resources, to ensure that the safest high- quality service is provided.
Collaborates with local Transdev operating divisions and the Client regarding service interruptions, on time performance issues, detours, bus stop concerns, lost & found items, service capacity and other needs.
Make detailed documentation within Clever- CAD various data base systems, information on service incidents including; accidents, medical/first responder, mechanical defects/road calls, full & passing events, etc.
Documents and refers operators who need retraining or disciplinary actions to the appropriate Operations Manager as directed by OCC Manager.
Responsible for front-line support of Bus Operators regarding safety, revenue service and scheduling to ensure high quality transit delivery service to customers. Work is performed in a unionized environment.
The OCC is responsible for all revenue bus service, radio communications, vehicle fleet management, planning and directing bus operations, coordination of transit supervisors, spontaneous decision making, answering phone calls, performing computer data entry tasks, and management of extra-board operators. Must be knowledgeable of extra-board work rules, and union contract.
Proficient with Microsoft Applications, Clever CAD mapping software, and HASTUS.
Work in conjunction with Police and Fire Departments, Transit Enforcement Unit, along with other City departments for emergency and routine situations and to ensure transit safety.
Works closely with and in support of bus operators, transit supervisors, and other departments to ensure quality customer service delivery.
Responds to radio calls in a professional and helpful manner, ensuring that actions taken are prompt and effective for handling the variety of situations that occur daily. Including routine and emergency situations. You must maintain composure, professionalism, and courtesy always.
Responsible for making on-the-spot analyses and decisions within the realm of authority, company policy, and labor agreements.
Works varied hours, days and shifts, and fills in as necessary.
Performs other related duties as assigned.
Qualifications:
High School Diploma or GED; Technical Degree preferred.
3-5 years' experience dispatching.
Excellent verbal, interpersonal and customer service skills.
Excellent skills in Microsoft Office
Ability to use and master specialty transit relates software programs
Ability to work effectively with little to no direct supervision
Ability to quickly gain a thorough understanding of routes, schedules, fare structures, rules, company policies and procedures, operator and supervisor manuals, as well as the operator labor agreement.
Must possess the capability to work in a team orientated environment.
Problem solving and analytical skills.
Ability to type at least 35 WPM
Knowledge of two-way radio systems is essential
Knowledge of the Metropolitan Phoenix area is a plus
Knowledge of or ability to learn working systems of buses is a plus
Must be able to work shifts or flexible work schedules as needed.
Subject to a DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason.
Physical Requirements:The essential functions of this position require the ability to:
Majority of work is accomplished indoors and in air conditioned or well-ventilated facilities
Majority of work is accomplished in the Control Center at a station equipped with a telephone and three computer screens, keyboard, and two-way Radio microphone
The employee is generally subjected to long periods spent sitting, typing, or looking at a computer screen.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact [email protected] Drug-free workplace: Transdev maintains a drug-free workplace. Applicants must:
Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.).
Successfully pass a pre-employment drug screen.
About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at ****************** or watch an overview video at ******************* O5cv0G4mQ
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
California applicants: Please
Click Here
for CA Employee Privacy Policy.
$48k-51k yearly Auto-Apply 60d+ ago
Support Vehicle Operator
Transdev 4.2
Tempe, AZ job
Description Overview:Our team is committed to safety, professionalism, and operational excellence. The Support Vehicle Operator plays a critical role in autonomous vehicle (AV) testing and operations by providing a protective buffer, monitoring traffic and environmental conditions, and supporting the AV team during live operations.Support Vehicle Operators help ensure both public and operational safety by proactively identifying hazards, assisting with emergency responses, and coordinating with field and AV teams. Success in this role requires strong situational awareness, clear communication, and the ability to respond quickly to dynamic conditions.Support Vehicle Operators are responsible for maintaining safe distances behind AVs, monitoring system and environmental conditions, participating in pre- and post-trip briefings, and accurately reporting observations and incidents. This role also includes inspecting vehicles, verifying communication systems, and applying feedback from test reviews to continually improve safety and operational performance.Transdev is proud to offer:
• Competitive compensation package of minimum $25 - $27/hour
Benefits include:
• Vacation: minimum of one (1) week
• Sick days: 5 days
• Holidays: 6 days
• Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability.The above listed benefits are the Corporate office policy. Benefits vary by location.Key Responsibilities:
Maintain a safe following distance and protective buffer behind autonomous vehicles during testing.
Continuously monitor traffic, road hazards, and AV status; communicate updates and potential risks to the AV team.
Support disengagements, system issues, and emergency response procedures as required.
Log and report observations, incidents, or environmental hazards accurately and promptly.
Coordinate with field teams and remote operations staff to ensure smooth and safe AV testing.
Inspect the chase vehicle prior to operation, verifying radios, GPS, and communication systems are functional.
Participate in pre-trip briefings, reviewing testing plans, emergency procedures, and operational objectives.
Complete post-trip inspections, upload data, and participate in team debriefs.
Comply with all local, state, and federal AV testing regulations and company safety policies.
Maintain confidentiality of AV technology, operational data, and testing procedures.
Apply feedback from test reviews to improve safety, performance, and operational procedures.
Perform other duties as assigned to support safe and efficient AV operations.
Required Education and Experience:
Valid C driver's license with a clean driving record required.
Minimum of 3 years of professional driving experience preferred; fleet, transportation, or AV testing experience is a plus.
High School Diploma or GED required; additional technical or vocational training preferred.
Demonstrated ability to operate vehicles safely in dynamic traffic and testing environments.
Experience in reporting, logging, or coordinating operational activities preferred.
Required Knowledge Skills and Abilities (KSAs):
Strong situational awareness and hazard recognition skills.
Ability to operate and maneuver a vehicle safely while monitoring surrounding traffic and conditions.
Clear verbal and written communication skills for reporting, logging, and escalation.
Proficiency with communication tools, GPS, and monitoring systems.
Ability to multitask and respond effectively to dynamic scenarios or unexpected events.
Adaptable to changing routes, operational priorities, and environmental conditions.
Self-motivated, reliable, and able to make quick, informed decisions under pressure.
Ability to collaborate effectively with field teams, remote operations staff, and other stakeholders.
Willingness to work varying shifts, including early mornings, evenings, weekends, and peak operations.
Physical Requirements:
Must be able to sit for extended periods while operating the chase vehicle.
Ability to stand, walk, bend, and reach when performing inspections or emergency support.
Manual dexterity, vision, and hearing sufficient to operate vehicles and communication devices safely.
Ability to remain alert and focused during long periods of driving, monitoring, or responding to incidents.
Work may involve exposure to varying weather conditions, including heat, cold, rain, and extended outdoor activity.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions as pursuant to the Americans with Disability ActPre-Employment Requirements:
Must be 21 years old;
Must possess a valid C driver's license with a clean driving record.
Must meet minimum professional driving experience requirements.
Must consent to Motor Vehicle Record (MVR) check and, where applicable, drug screening and criminal background check.
Must demonstrate the ability to safely perform all essential job functions.
Must provide accurate employment history and licensing information and disclose any potential pre-employment concerns.
Must confirm availability for assigned shifts and willingness to work flexible schedules.
Must demonstrate proficiency with required technology and communication systems during the hiring process.
Transdev is an Equal Employment Opportunity (EEO) employer. Applicants will be considered based on qualifications and without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion, disability or other legally protected status, or any other classification protected by federal, state, or local law.
The job duties, responsibilities, skills, and requirements listed in this are representative only and not an exhaustive list that an employee may be required to perform. Transdev reserves the right to revise this job description at any time.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact [email protected]
Drug-free workplace:
Transdev maintains a drug-free workplace. Applicants must:• Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.).
• Successfully pass a pre-employment drug screen.
About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.
Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at ****************** or watch an overview video at ******************* O5cv0G4mQ
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions California applicants: Please Click Here for CA Employee Privacy Policy.
$25-27 hourly Auto-Apply 18d ago
Senior Fleet Maintenance Specialist
Schneider National Inc. 4.3
Phoenix, AZ job
Schneider is seeking a Senior Fleet Maintenance Specialist in Phoenix, AZ to work with drivers, vendors and internal associates in an in-office setting when equipment breaks down and repairs are needed. The Senior Fleet Maintenance Specialist will estimate repair times and communicate the availability of equipment to others in the organization.
Responsibilities:
* Respond to incoming calls and messages regarding equipment breakdowns and accidents.
* Provide guidance, coaching and analysis on breakdowns and repairs.
* Diagnose root causes of breakdowns, interpret fault codes and make informed repair decisions.
* Negotiate, purchase and manage outside repair solutions to maximize company cost and service quality.
* Use critical thinking and decision-making skills to determine the best solution that balances cost, service and operational impacts.
* Adhere to repair guidelines and standard operating procedures to ensure compliance and consistency.
* Provide step-by-step guidance to drivers on maintenance procedures.
* Stay up to date on DOT regulations and Schneider-specific policies.
Skills and qualifications:
* Technical degree in diesel technology preferred but not required.
* 1-2 years of diesel or automotive repair experience.
* Knowledge of DOT regulations.
* Effective written and verbal communication skills.
* Able to work in a fast-paced environment.
Pay and benefits:
* Medical, dental and vision insurance.
* Company paid life insurance.
* 401(k) savings plan with company match.
* Paid time off and paid holidays.
* Results-based incentive pay program where you can earn above and beyond your base pay.
* Non-exempt U.S. office associates working a minimum of 4 continuous hours between the hours of 4pm - 5am local time, receive a $1.25 per hour differential for hours worked or $2.00 per hour for weekend hours (Weekend hours worked between 9pm Friday - 5am Monday).
* Tuition reimbursement.
* See full list of Fleet Maintenance Support benefits.
Schneider's inclusive culture
Our history has taught us that treating everyone with dignity and respect is vital to our ongoing success. We embrace and seek out diversity that is inclusive of thought, race, ethnicity, national origin, sex, gender, gender expression, age, religion, sexual orientation, ability, medical condition, veteran or military status, experience and background. This diversity and openness ensures all associates have equal access to opportunities and resources to contribute fully to the organization's success, and it fuels innovation, improves strategic thinking and cultivates leadership. Any applicant may request a reasonable accommodation to complete a job application, pre-employment testing, or job interview or to otherwise participate in the hiring process consistent with the Americans with Disabilities Act (ADA) by contacting their Recruiter, Human Resources Business Partner, and/or Human Resources Leave Administration.
$32k-44k yearly est. 26d ago
Business Solutions Manager
Transdev Services, Inc. 4.2
Phoenix, AZ job
Description Overview: The Business Solutions Manager is a core part of a growing performance and tooling team. A successful candidate will deeply understand data structures and data architecture, and be able to design, build, and maintain technical solutions and applications to meet evolving business needs. This role is a hands-on contributor responsible for delivering both ad hoc and long-term tooling to improve business processes, as well as leading a small team of developers/analysts. They develop and automate data-driven applications and reports using analytical software, scripting, and low-code platforms to produce and maintain dashboards, internal tools, prepare reports, and evaluate outcomes. They then use strong communication skills to present these solutions to internal and external stakeholders, ensuring correct interpretation and adoption of the tools.This role is an accountable project owner for the implementation of an evolving roadmap of tooling and process enhancements. They will work with a small team to prioritize tasks and set project timelines, balancing time-sensitive needs while also helping to design and develop longer-term solutions to analyze performance, identify opportunities for optimization, and mitigate risks. Since tooling and data automation is an important aspect of the job, technical and analytical skills are important as well as the ability to meet deadlines and lead a team Transdev is proud to offer:
• Competitive compensation package of minimum $87,360 - maximum $96,096
Benefits include:
• Vacation: minimum of two (2) weeks
• Sick days: 5 days
• Holidays: 6 days
• Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability.The above listed benefits are the Corporate office policy. Benefits vary by location Key Responsibilities:
Manage a team of 2-5 people to build and maintain analysis tools, dashboards, and internal applications that provide unique insights and automate key metrics and workflows.
Act as the product owner for all team-built solutions. This includes meeting with users to understand their needs, prioritizing improvements, and managing the entire product lifecycle from ideation to maintenance
Define and prioritize the team's roadmap, balancing urgent ad hoc analysis with long-term strategic projects to deliver both immediate value and scalable solutions
Develop, build, and maintain technical solutions that streamline data flow and automate workflows, including developing and maintaining integrations between diverse systems using RESTful APIs
Ensure the scalability and reliability of all tools and processes, guaranteeing frustration-free, customer-centric experiences for both internal and external users
Analyze operational data and report on key metrics and trends to inform business decisions and measure the impact of implemented changes
Manage and implement SSO integrations with third-party tools as needed.
All other duties as assigned
Required Education and Experience:
Bachelor's degree in a relevant field (e.g., Computer Science, Engineering, Information Systems) or equivalent skilled trades training and experience is preferred
3+ years of experience building data-driven systems, with strong knowledge of data modeling and relational database management systems (RDBMS)
Proficiency in database query languages (e.g., GoogleSQL)
Experience with low-code platforms (e.g., Retool, AppSheet) and scripting languages like Google Apps Script/JavaScript
Experience integrating software and tools using RESTful APIs, with a strong understanding of API documentation and web service preferred
Familiarity with Single Sign-On (SSO) protocols (e.g., SAML, OAuth 2.0) and managing SSO integration preferred
Experience implementing or maintaining SaaS tools (e.g., UKG, Rippling) preferred
Required Knowledge Skills and Abilities (KSAs):
Strong Google Workspace Proficiency (especially Google Sheets and Apps Script)
Ability to work independently to accomplish an extensive project roadmap.
Deep understanding of spreadsheet functions and formulas.
Working knowledge and proficiency with Microsoft Word, Excel and PowerPoint programs
Ability to build and maintain data-driven applications and dashboards
Strong written and oral communication skills; excellent presentation skills.
Ability to organize and perform work efficiently; strong attention to details
Strong team mentality.
Ability to own either all, or part of a project or process.
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or government regulations.
Ability to write reports, business correspondence, and procedure manuals
Must maintain regular and acceptable attendance.
Travel up to 10% of the time
Ability to work in a fast-paced constantly evolving environment
Physical Requirements:
Frequent standing, walking, sitting,
Use hands to finger; handle, or feel; and talk or hear;
Must use close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus
Most work is accomplished indoors; and
The employee is generally subjected to long periods spent sitting, typing, or looking at a computer screen
Pre-Employment Requirements:
All Transdev employees must satisfactorily complete a pre-employment drug screen and background check. Safety Sensitive Positions will also be subject to a physical screening
Transdev maintains a Drug Free Workplace and may require participation in a random drug screening program.
Transdev reserves the right to perform ongoing background checks for all employees except in states where this is prohibited by state law. Transdev will consider qualified applicants with criminal histories, consistent with legal requirements.
Employees must maintain an acceptable Driving Record suitable to being approved to drive as part of their regular duties. Records are monitored on an ongoing or regular basis pursuant to local state law.
Ability to qualify for an Autonomous Vehicle Tester (AVT) license in states and positions where it's required
If based in the United States, applicants must be eligible to work in the US without restrictions for any employer at any time as required by the USCIS.
About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.
Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at ****************** or watch an overview video at ******************* O5cv0G4mQ
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification.They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status.The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions California applicants: Please Click Here for CA Employee Privacy Policy.