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MVB Bank Remote jobs - 74 jobs

  • Customer Service Specialist II (100% Remote)

    Wesbanco 4.3company rating

    Wheeling, WV jobs

    Schedule is 9 am to 6 pm, Monday through Friday, including some Federal Reserve holidays (MLK day, President's Day, Juneteenth, Indigenous People Day and Veteran's Day) Responsible for identifying, responding to, and resolving customer requests related to bank products and services in the Bank's call center. The Customer Service Specialist II is often the primary interaction a customer may have with the bank and provides professional and courteous customer support while adhering to required metrics. Customer inquiries are expected to be responded to and resolved within established departmental service levels. Essential Function Banking is a highly regulated industry and will be expected to acquire and maintain a proficiency in the Bank's policies and procedures and adhere to all laws, rules and regulations that are applicable to conduct, and the work being performed. All assigned training is expected to be completed timely. Essential Duties and Responsibilities include the following: * Personally, models the standards of the Bank's Mission, Vision, and Pledge. * Processes inbound calls from all queues, including account questions, product and service information, digital banking services, debit card processing, bank policy and various customer requests. Uses the training and reference materials provided to work and resolve an issue or question independently. * De-escalates situations when necessary or escalates call to supervisor after de-escalation attempt. * Assists customers with various computing environments, including both Apple and Android products, browsers and operating systems to support and promote our digital banking services on all supported devices. * Accepts ownership of the customer request and follows it through to resolution. * Completes customer transactions and corrects account information by engaging correct business partners. * Identifies and resolves customer issues and complaints promptly and accurately. * Attends a weekly quality review meeting for ongoing development including coaching, career development, call metrics, updates on policy and procedure. * Attends a monthly departmental meeting. * Adheres to agent metric standards for calls handled, adherence to schedule, call quality score, ready/not ready time and customer satisfaction. * Maintains knowledge of deposit, loan, digital banking services and other banking products. * Provides service and support thru multiple communication channels (phone, chat, and/or email) and demonstrates proficiency in the channel. * Contacts potential customers regarding products and services, focusing on customer needs, explaining benefits and advantages of the services or products and closing the sale. May be required to read from a prescribed script. * Supports all outbound campaigns assigned and meets Key Performance Indicators set by the customer service center in a productive manner. * Identifies financial needs of customers and submits referrals accordingly. * Accepts other assigned job duties and or responsibilities with or without prior notice. Qualifications To be successful in this position, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Technical Requirements * Expertise in using a personal computer and managing one's own home networking infrastructure needed to support reliable access to the Bank's virtual environment. * Possesses knowledge and experience using Android and Apple products and Bank supported web browsers and operating systems. * Ability to type with speed and accuracy. * Ability to operate standard office equipment, including phones, computer and peripherals. Other Skills and Abilities * Demonstrates strong time management skills. * Ability to work independently and multi-task in a fast-paced environment, with an emphasis on resolving most customers' issues during the call with minimal follow up. * Adhere to communication protocols with supervisors when unable to adhere to schedule or perform duties as expected. * Willingness to work a flexible schedule, with frequent adjustments to hours and able to work additional hours if needed. * Ability to work outside of normal banking hours. * Possess an ability to work under pressure, minimizing distractions and maintaining a positive attitude. * Adapt quickly to change and learn readily in a remote environment. * Willingness to provide a level of service which will clearly differentiate us from our competitors. * Ability to build and retain customer relationships against competition. * Accepts ownership of the customer request and follows it through to resolution. * Identifies customer concerns or needs, resolves the inquiry or recommends best solution, expedites the correction or adjustment and follows up to ensure resolution. * Demonstrates effective communication skills, showing empathy and active listening skills. * Maintains professional demeanor in appearance, interpersonal relations, work ethic and attitude. * Exhibits clear, concise, effective written and oral communication skills to effectively express thoughts, ideas and concepts to bank employees and bank customers. Firm grasp of spelling, grammar and email and phone etiquette. * Collaborates with co-workers and employees. * Maintains confidentiality. * Ability to build rapport with potential customers and engage in financial journey conversations. * Achieve proficiency and certification in one or more customer service skills. Physical Demands This position requires long periods of sitting in one area while on the telephone and in front of a computer screen. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * High school diploma or GED required. * Minimum of one year of customer service experience required; customer service experience within banking or financial institution preferred. * Minimum of one year of contact center experience or equivalent required. * Minimum of six months of Outbound calling experience preferred. * Minimum of six months of any Sales experience preferred.
    $28k-32k yearly est. 5d ago
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  • REMOTE Vendor Management QA Analyst, I

    Carrington 4.4company rating

    Charleston, WV jobs

    **Come join our amazing team and work a remote schedule!** The Vendor Management QA Analyst I will be responsible for monitoring the activities of the Vendor Management Operations to ensure accuracy, timeliness, and quality of vendor profiles and its compliance with company, investors, and regulatory requirements. Assist with the establishment and enforcement of quality assurance standards and compliance measures for vendor management. Perform all duties in accordance with the company's policies and procedures, investor guidelines, all US state and federal laws and regulations wherein the company operates. The approved Target Pay range for this position is $26.00 - $28.00. **What you'll do:** + Review and audit all department activities, including vendor profile quality, documents provided and process for submittal to ensure compliance with quality assurance standards. + Responsible for running and distributing monthly department exception reports to Vendor Management leadership and internal stakeholders in a timely manner and report any anomalies. + Conduct first level review and evaluation of various vendor compliance documents throughout vendor oversight lifecycle (i.e., new vendor documents, annual re-certification, and vendor status change documents) to ensure compliance with all company policies and procedures. + Review all vendor compliance documents processed by team in system of record and report any inconsistencies to senior management for coaching opportunities and/or make recommendations of system or process modifications. + Review and process vendors' contracts/SLAs/SOWs to ensure compliance with related key performance indicators as established for the vendor. + Responsible for preparing and submitting necessary documentation to automate department reports and vendors' scorecards. + Lead the end-to-end process of developing reports and scorecards with internal support teams (i.e., IT, Business Intelligence, etc.) and business unit leaders. + Review and respond to internal and external audit requests received by the department as needed. + Evaluate monthly published scorecards and prepare Monthly Vendors' Oversight Executive Summary. + Process vendor communication requests, including tracking acknowledgements as required. + Oversee the process of reviewing vendors' on-site audit reports provided by Risk Management to ensure proper notification to internal stakeholders and tracking of any vendor remediation plans. + Assist management with the review of department's processes, policies, procedures and reports for accuracy and completeness to identify opportunities for associate training or process improvements. + Perform other duties and special projects as assigned. **What you'll need:** + High school diploma/GED or equivalent work experience. Bachelor's degree preferred. + One (1) or more years of experience in the financial services industry; mortgage servicing, auditing, finance, compliance or vendor management work experience. + A minimum one (1) year experience in CMS vendor management operations. + Management reporting experience is preferred. + Motivated, enthusiastic, self-starter willing to take-on tasks with minimal supervision and deliver results. + Ability to work independently and collaborate effectively with the team in a complex environment and regulatory conditions. + Proficient in MS office, in particular word, outlook, Excel and Visio. + Strong analytical and problem-solving skills. + Excellent verbal and written communication skills. + Ability to prioritize and multi-task in a fast pace ever changing environment. + Ability to organize and meet deadlines. + Excellent document interpretive and comprehension skills. **Our Company:** Carrington Mortgage Services is part of The Carrington Companies, which provide integrated, full-lifecycle mortgage loan servicing assistance to borrowers and investors, delivering exceptional customer care and programs that support borrowers and their homeownership experience. We hope you'll consider joining our growing team of uniquely talented professionals as we transform residential real estate. To read more visit: ************************** . **What We Offer:** + Comprehensive healthcare plans for you and your family. Plus, a discretionary 401(k) match of 50% of the first 4% of pay contributed. + Access to several fitness, restaurant, retail (and more!) discounts through our employee portal. + Customized training programs to help you advance your career. + Employee referral bonuses so you'll get paid to help Carrington and Vylla grow. + Educational Reimbursement. + Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates. For more information about Carrington Charitable Foundation, and the organizations and programs, it supports through specific fundraising efforts, please visit: carringtoncf.org. **Notice to all applicants: Carrington does not do interviews or make offers via text or chat.** **\#LI-AE1** Carrington is an equal opportunity employer. It is the policy of the company that applicants be considered for positions for which they qualify without regard to race, color, religion, sex, gender identity, national origin, ancestry, age, marital status, sexual orientation, protected veterans status, physical or mental disability or any other legally protected category. Carrington will make reasonable accommodations for known physical or mental limitations of a qualified applicant or employee with a disability unless the accommodation will impose an undue hardship on the company.
    $26-28 hourly 26d ago
  • Remote Sr, Loan Processor, Wholesale,

    Carrington 4.4company rating

    Charleston, WV jobs

    **Come join our amazing team and work Remote !** Responsible for providing quality loan processing, reviewing files for adherence to underwriting standards and ensuring completeness of submission. Obtains necessary information (i.e., loan applications, credit documents, appraisals, etc.) to process and complete mortgage loan files. Perform all duties in accordance with the company's policies and procedures, all US state and federal laws and regulations, wherein the company operates. The target pay range for this position is $58,000.00 to $70,000.00. **What you'll do:** + Receives and review loans submissions, monitors incoming documents, and verifies data collected by Brokers. + Obtains necessary information (i.e., loan applications, credit documents, appraisals, etc.) to process and complete mortgage loan files. + Organizes and inputs loan information received into the company's Loan Origination System (LOS). + Maintains open files, orders appraisals, sends verifications, and acquires documentation related to Borrower and property. + Ensures the quality and compliance of work with Company policies, procedures, and investor guidelines. + Ensures that all loans are processed to meet Company and Investor guidelines + Communicates with Escrow Officer/Settlement Agent, Title Officer, Realtor, Closing Agent, and Appraisal Management Company, and other external parties as required to resolve outstanding issues. + Communicates with Sales Management, Account Executives, Operations Manager, Disclosure Department, Underwriting Department, Docs/Funding Department, and other internal staff as required to resolve outstanding issues. + Informs Account Executive, Broker, and/or borrower about discrepancies in title, appraisals, credit, employment, income and other file related items and status of the loan. + Reviews and evaluates credit information on mortgage loan documents to determine acceptability for loan programs. + Pulls or verifies credit reports and flood certificates as needed. + Submits completed file to Underwriting Department for approval. + Obtains necessary stipulations to clear stipulations prior to docs and funding as required by Underwriting. + Ensures compliance deadlines are met with regards to issuance of initial disclosures, approval letters and denial notices. + Process 4506T, lock confirmations and request Change of Circumstance (COC's) as needed. + Proactively monitors pipeline to ensure timely funding of loans. + Assists Post Closing Department as needed with making the loan whole for purchase into secondary market. **What you'll need:** + Maintains highly confidential information in accordance with Company's privacy policy concerning borrower's information (concerning borrower's confidential information) + Must demonstrate thorough knowledge of all aspects of mortgage loan processing function and underwriting guidelines. + Excellent computer skills and working knowledge of Microsoft Office products. + Strong skill in the use of office machines such as computer, copiers, fax machines. + Strong customer service skills. + Requires extremely high level of organizational skills and ability to work on several tasks simultaneously. + Ability to maintain constant contact with borrower and internal office staff. + Ability to communicate effectively both verbally and in writing. + Ability to handle detailed assignments. + Ability to organize and prioritize workload and meet deadlines. + Requires a High School diploma or equivalent work experience. + Three or more years Loan Processing work experience required. + Encompass/Empower experience preferred. + Desktop Underwriting ("DU"), Loan Prospector ("LP") and/or other Automated Underwriting Engines ("AUS") experience preferred. **Our Company:** Carrington Mortgage Services-Wholesale Lending is part of The Carrington Companies. We provide third-party originators, mortgage brokers and financial institutions with access to government and conventional loan programs, as well as low credit score home financing and low down payment options. We hope you'll consider joining our growing team of uniquely talented professionals as we transform residential real estate. To read more visit: *************************** . **What We Offer:** + Comprehensive healthcare plans for you and your family. Plus, a discretionary 401(k) match of 50% of the first 4% of pay contributed. + Access to several fitness, restaurant, retail (and more!) discounts through our employee portal. + Customized training programs to help you advance your career. + Employee referral bonuses so you'll get paid to help Carrington and Vylla grow. + Educational Reimbursement. + Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates. For more information about Carrington Charitable Foundation, and the organizations and programs, it supports through specific fundraising efforts, please visit: carringtoncf.org. Carrington is an equal opportunity employer. It is the policy of the company that applicants be considered for positions for which they qualify without regard to race, color, religion, sex, gender identity, national origin, ancestry, age, marital status, sexual orientation, protected veterans status, physical or mental disability or any other legally protected category. Carrington will make reasonable accommodations for known physical or mental limitations of a qualified applicant or employee with a disability unless the accommodation will impose an undue hardship on the company.
    $58k-70k yearly 30d ago
  • Director, Technical Program Management - Capital One Software (Remote)

    Capital One 4.7company rating

    Charleston, WV jobs

    Ever since our first credit card customer in 1994, Capital One has recognized that technology and data can enable even large companies to be innovative and personalized. As one of the first large enterprises to go all-in on the public cloud, Capital One needed to build cloud and data management tools that didn't exist in the marketplace to enable us to operate at scale in the cloud. And in 2022, we publicly announced Capital One Software and brought our first B2B software solution, Slingshot, to market. Building on Capital One's pioneering adoption of modern cloud and data capabilities, Capital One Software is helping accelerate the data management journey at scale for businesses operating in the cloud. If you think of the kind of challenges that companies face - things like data publishing, data consumption, data governance, and infrastructure management - we've built tools to address these various needs along the way. Capital One Software will continue to explore where we can bring our solutions to market to help other businesses address these same needs going forward. We are seeking top tier talent to join our pioneering team and propel us towards our destination. You will be joining a team of innovative product, tech, and design leaders that tirelessly seek to question the status quo. As a Capital One Director, Technical Program Management, you'll have the opportunity to be on the forefront of building this business and bring these tools to market. **Our TPM Directors have:** + Strong technical backgrounds (ideally building highly scalable platforms, products, or services) with the ability to proactively identify and mitigate technical risks throughout delivery life-cycle + Exceptional communication and collaboration skills + Excellent problem solving and influencing skills + A quantitative approach to problem solving and a collaborative implementer to holistic solutions; a systems thinker + Experience as a TPM leader to grow and develop a team of TPMs, while also building the foundations for the TPM practice + Ability to simplify the technically complex and drive well-educated decisions across product, engineering, design, and data science representatives + Deep focus on execution, follow-through, accountability, and results + Exceptional cross-team collaboration; able to work across different functions, organizations, and reporting boundaries to get the job done. + Highly tuned emotional intelligence, good listener, and deep seated empathy for teams and partners **Basic Qualifications:** + At least 7 years of experience in technical program management + Bachelor's degree **Preferred Qualifications:** + 7+ years of experience designing and building data-intensive solutions using distributed computing + 3+ years of experience in building distributed systems & highly available services using cloud computing services / architecture - preferably using AWS + 3+ years experience building highly scalable mobile products & platforms + 3+ years of experience building B2B SaaS products + 3+ years of experience with Agile delivery + 3+ years of experience delivering large and complex programs - where you own the business or technical vision, collaborate with large cross-functional teams, secure commitments on deliverables and unblock teams to land business impact + Experience in building systems & solutions within a highly regulated environment + Bachelor's degree in a related technical field (Computer Science, Software Engineering) + MBA or Master's Degree in a related technical field (Computer Science, Software Engineering) or equivalent experience **At this time, Capital One will not sponsor a new applicant for employment authorization for this position.** The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Remote (Regardless of Location): $205,400 - $234,400 for Director, Technical Program Management Richmond, VA: $205,400 - $234,400 for Director, Technical Program Management Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website (******************************************* . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at ************** or via email at RecruitingAccommodation@capitalone.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to ********************** Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
    $205.4k-234.4k yearly 36d ago
  • AAC Enrollment Fully Licensed Producer - Hybrid - PHX, AZ / Sunrise, FL

    American Express 4.8company rating

    Charleston, WV jobs

    At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. As a brand built on going above and beyond to provide the best customer experience, having the most exceptional colleagues is paramount. As the face of the company, you can create positive interactions with our customers every day - from curating a unique travel or lifestyle experience to helping them with their everyday needs. And you can grow your skills through industry-leading training and ongoing coaching, all while learning what it means to continually set the standard for world class, customer-first service. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually **Your duties may include but are not limited to:** + Deliver world-class customer service, by explaining our related benefits and responding to customer inquiries and concerns over the phone + Establish a good liaison with our client's customers while providing quotes or enrolling in various products + Document necessary information, such as claim details, customer's change of details, and other pertinent information + Build meaningful relationships with our customers through a customer first approach, which would entail understanding their situation and needs, answering questions, and ensuring each customer knows American Express has their back. + Enhance our customers' experience through personalized service, active listening and effective problem solving, while consistently treating customers with a high level of respect + Follow underwriting, Compliance and Regulatory requirements and corporate policies + Track and monitor personal results to meet key performance goals to achieve productivity goals and comply with all regulatory requirements + Navigate computer systems and applications to service our customers, and enable them to get the most from our online platform + Manage other production related activities, such as complaints and escalations + Handle inbound calls for multiple products with no prospecting or cold calling + Complete mandatory licensure continuing education and other training sessions as appropriate + Remain positioned and well informed of changes implemented that affect your work **Skills/Qualifications:** + Florida applicants must possess a Resident General Lines Producer insurance license (2-20) OR have an active, Resident Personal Lines license (20-44) for 1 years + Arizona applicants must possess Resident Producer Property and Casualty as well as Accident and Health licenses. + Ability to become appointed/licensed as a non-resident agent in all applicable states + English language fluency required + High school diploma or GED + Solid computer, grammar, and multi-tasking skills + Relationship builder who has passion for delivering exceptional service + Excellent verbal, written and interpersonal communication skills Strong customer service skills and the ability to de-escalate customer situations + Demonstrates personal excellence by remaining positive in difficult situations + Self-confident, optimistic and supports a team environment + Critical, analytical, and forward thinking when problem-solving, and must possess exceptional time management, organizational, and active listening skills + Quick learner, who possesses the ability and resiliency to work in a fast-paced and dynamic environment, where multi-tasking, changing priorities, and use of multiple systems is part of the daily expectations + Ability to demonstrate initiative with minimal supervision to drive results + Superior level of accuracy and attention to detail + Strong proficiency in PC skills, including MS Word and Excel **Must be flexible to work any schedule/hours within the hours of operation, to support our servicing levels:** + Monday-Friday: 8:00am - 9:00pm ET + Saturday-Sunday: 10:00 am-6:30pmET + Primary Location: Sunrise Florida / Phoenix, AZ + Organization: Global Services + Schedule: Full-time + Job Band 25 **Qualifications** Salary Range: $20.00 to $38.45 hourly bonus benefits The above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: + Competitive base salaries + Bonus incentives + 6% Company Match on retirement savings plan + Free financial coaching and financial well-being support + Comprehensive medical, dental, vision, life insurance, and disability benefits + Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need + 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy + Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) + Free and confidential counseling support through our Healthy Minds program + Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site . American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the " Know Your Rights " poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: *************************** Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions **Job:** Customer Service **Primary Location:** United States **Schedule** Full-time **Req ID:** 26000361
    $27k-36k yearly est. 4d ago
  • Senior Key Account Manager

    Danaher Corporation 4.6company rating

    Parkersburg, WV jobs

    Bring more to life. Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology? At Beckman Coulter Diagnostics, one of Danaher's 15+ operating companies, our work saves lives-and we're all united by a shared commitment to innovate for tangible impact. You'll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher's system of continuous improvement, you help turn ideas into impact - innovating at the speed of life. As a global leader in clinical diagnostics, Beckman Coulter Diagnostics has challenged convention to elevate the diagnostic laboratory's role in improving patient health for more than 90 years. Our diagnostic solutions are used in routine and complex clinical testing, and are used in hospitals, reference and research laboratories, and physician offices around the world. Every hour around the world, more than one million tests are run on Beckman Coulter Diagnostics systems, impacting 1.2 billion patients and more than three million clinicians per year. From uncovering the next clinical breakthrough, to rapid and reliable sample analysis, to more rigorous decision making-we are enabling clinicians to deliver the best possible care to their patients with improved efficiency, clinical confidence, adaptive collaboration, and accelerated intelligence. Learn about the Danaher Business System which makes everything possible. As the Senior Key Account Manager (KAM), you will lead strategic customer relationships across a defined portfolio, driving long-term growth and delivering value for both the customer and Beckman Coulter Diagnostics. You will focus on retaining and expanding business within existing accounts while also identifying, cultivating, and securing new customer opportunities within your territory. Collaborating cross-functionally with Sales Specialists, Health Systems Executives, Service, Finance, Marketing, and Client Services, you will ensure seamless execution and sustained customer success. This role demands strong business insight, financial acumen, and the ability to lead through influence across a matrixed organization. You will serve as a trusted advisor and strategic partner-shaping account strategy, driving growth, and helping customers achieve their clinical and operational objectives. This position reports to the Regional Sales Manager and will be working remotely to cover the upstate New York territory. In this role, you will have the opportunity to: + Develop and maintain strong relationships with C-suite executives and key stakeholders within assigned accounts, including IDNs and Health Systems. Act as a trusted advisor, leveraging relationships to drive year-over-year growth, protect the base business, and influence decision-makers at both corporate and local levels. + Analyze key financial performance indicators for assigned accounts and understand how Beckman Coulter Diagnostics solutions can impact their financial objectives. Collaborate with the Health Systems Executive to align with the customer's operating model, business challenges, and growth strategy. + Lead the internal selling team to develop and execute a multi-year strategic account plan, using influence and persuasion to align short-term tactics with the account-specific value proposition for overall growth. + Collaborate with the service organization to ensure successful installation, go-live, and post-install maintenance. Monitor account activities, provide a high-level overview, and escalate issues to leadership when necessary to ensure consistent, high-quality service. + Utilize DBS tools to coordinate resources, assign roles, and execute the strategic account plan. Maintain an accurate sales funnel, and deliver regular business reviews to customer business leaders. The essential requirements of the job include: + Bachelor's degree with 5+ years' experience or master's degree with 3+ years' experience Travel, Motor Vehicle Record & Physical/Environment Requirements: + Travel 50%-75% of the time; In Person Customer Facing Meetings 75% of the time. It would be a plus if you also possess previous experience in: + 3+ years of Diagnostics Sales Experience + Proven ability to understand customer business and financial goals and to position solutions that align with hospital operations, financial drivers, and healthcare economics + Experience working collaboratively with local sales teams to support account execution and navigate long-term capital equipment sales cycles + Background in leading or participating in account planning sessions and contributing to executive-level business reviews with both customers and internal stakeholders. Beckman Coulter Diagnostics, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it's a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at Danaher Benefits Info. At Beckman Coulter Diagnostics we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Beckman Coulter Diagnostics can provide. The base salary range for this role is $100,000 - $120,000. This role is also eligible for Sales Incentive Compensation (SIC). The total target compensation at plan (base + SIC) is $170,000 - $190,000 annually. Actual SIC earnings may exceed or fall below the target based on individual sales performance. This is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting. This range may be modified in the future. We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. #LI-AY1 Join our winning team today. Together, we'll accelerate the real-life impact of tomorrow's science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life. For more information, visit *************** . Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. The U.S. EEO posters are available here (********************************************************************************************** . We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact:************** or applyassistance@danaher.com .
    $170k-190k yearly 60d+ ago
  • Cybersecurity Practice Manager - Network and Edge Security | Remote, USA

    Optiv 4.8company rating

    Morgantown, WV jobs

    will be fully remote and can be hired anywhere in the continental U.S The Practice Manager is a key leadership role within our Services consulting division, responsible for the technical leadership and personnel management of the Firewall practice. This individual will ensure that methodologies and service delivery processes are current, consistently followed, and effectively support high-quality client engagements. As both a people leader and a billable resource, the Practice Manager will oversee delivery standards, participate in client engagements, and mentor team members to ensure ongoing growth and excellence. How you'll make an impact: Practice Leadership & Delivery Oversight * Serve as the primary leader of the Firewall consulting practice, collaborating with senior leadership on strategy and day-to-day operations * Ensure all methodologies and engagement processes are documented, up to date, and consistently applied across all projects * Review and approve project deliverables for accuracy, completeness, and alignment with customer expectations and statements of work (SOW) * Participate in client engagements, including kickoff calls, on-site meetings, and final presentations to ensure technical quality and client satisfaction * Monitor consultant performance on a per-project basis and maintain data for ongoing reviews and development Staffing, Mentorship & Development * Collaborate with Practice Directors and leadership to make staffing decisions aligned with consultant skills, goals, and client needs * Ensure consultants are equipped with the necessary resources and delivery plans for successful project execution * Mentor consultants through engagements, especially where a skills gap exists, and provide ongoing support and pairing as needed * Facilitate annual and pre-engagement training plans for skill development * Manage consultant utilization effectively, aligning bench time with practice research and capability-building goals * Conduct semi-annual performance reviews focused on development, training, and career growth Sales & Pre-Sales Support * Provide technical expertise and sales enablement support for Network and Edge Security services, with an emphasis on Firewalls and other network security solutions. * Contribute to the creation and maintenance of pre-sales materials, including: * Customer-facing one-pagers and service descriptions * Internal sales battle cards * Practice brochures and website content * Support Optiv Account Managers and inside sales teams with client interactions, technical scoping, and SOW review. * Assist in developing sales training materials and sanitized deliverable examples for reuse. Subcontractor & Project Support * Identify and manage subcontractor resources as needed, including SOW creation and coordination with the Delivery Management team. * Track pending project pipeline to forecast skills needs and plan resourcing accordingly. What we're looking for: * Bachelor's or higher degree or its equivalent in certifications or work experience - with a preference in STEM, Computer Science, Cyber Security, etc. * Minimum 7 years of experience in information security, with a strong emphasis on Firewall solutions (e.g., Palo Alto, Cisco, Fortinet, Check Point) * 3-5 years of experience managing professional services teams in a high-growth environment * 3-5 years of experience with cybersecurity projects including risk, compliance, threat management, and digital resilience * 5-7 years of experience working with regulatory frameworks such as HIPAA, HITECH, FISMA, NIST CSF, GDPR, and MITRE ATT&CK * Strong leadership and communication skills, both written and verbal * Ability to interface with clients at all organizational levels * Demonstrated experience in team development, project quality assurance, and client satisfaction * CISSP or other relevant cybersecurity certifications preferred Other Requirements: * Ability to travel up to 40% of the time * Willingness to work more than 40 hours per week as needed * #LI-GN1 Salary Range Description $134,600.00 - $184,500.00 Annual The Hiring Range provided for this role is informed by (but not limited to) various factors including responsibilities of the position, work experience, education/training, internal peer equity, geography, as well as other market influences when extending an offer. The disclosed range has not been adjusted for these factors. This role may also be eligible to participate in a variable incentive-based bonus plan. Optiv offers a comprehensive compensation and benefits package, of which salary is a component. What you can expect from Optiv * A company committed to championing Diversity, Equality, and Inclusion through our Employee Resource Groups. * Work/life balance * Professional training resources * Creative problem-solving and the ability to tackle unique, complex projects * Volunteer Opportunities. "Optiv Chips In" encourages employees to volunteer and engage with their teams and communities. * The ability and technology necessary to productively work remotely/from home (where applicable) EEO Statement Optiv is an equal opportunity employer. All qualified applicants for employment will be considered without regard to race, color, religion, sex, gender identity or expression, sexual orientation, pregnancy, age 40 and over, marital status, genetic information, national origin, status as an individual with a disability, military or veteran status, or any other basis protected by federal, state, or local law. Optiv respects your privacy. By providing your information through this page or applying for a job at Optiv, you acknowledge that Optiv will collect, use, and process your information, which may include personal information and sensitive personal information, in connection with Optiv's selection and recruitment activities. For additional details on how Optiv uses and protects your personal information in the application process, click here to view our Applicant Privacy Notice. If you sign up to receive notifications of job postings, you may unsubscribe at any time.
    $134.6k-184.5k yearly Auto-Apply 2d ago
  • Associate Wealth Advisor

    Gelfand, Rennert & Feldman 4.1company rating

    Charleston, WV jobs

    Focus Partners Wealth is seeking an Associate Wealth Advisor to join our team! The Associate Wealth Advisor role is an exciting opportunity to work with a planning centric team dedicated to creating personalized wealth advice based on each of our unique clients' goals and aspirations. The position involves partnering closely with Wealth Advisors to maintain and enhance client relationships through active participation in the financial planning process. Responsibilities include creating and implementing strategies in retirement, risk management, tax, estate, and investment planning. Focus provides team members the flexibility to work a hybrid schedule. Our hybrid model is defined as 3 days in office work required per week, while giving team members the option to work remotely 2 days per week, or as assigned by their team leader. Primary Responsibilities Develop, revise, and present financial plans through planning software Knowledge of tax, estate, and insurance planning Develops a mastery of Focus Partners Wealth's (FPW) investment philosophy Create holistic investment strategy for each client, monitor risk tolerance over time as needed Develop an understanding of the fundamentals of trading. Partner with the Portfolio Management team to approve and execute portfolios, trade recommendations, tax loss harvesting, etc. Mastery of technology stack offered, including CRM system and custodian websites Resource and collaboration with other Associate Wealth Advisors (AWAs) Ability to independently lead client communications and interactions Diligent recording of client communication and information within client relationship management platform Service as the day-to-day contact for client needs and collaborate with team members to ensure the highest level of client service Complete client billing reviews and ensure compliance for the advisory team Engage in advisory team business planning efforts and actively support the firm's strategic priorities The ability to meet with clients in person. Some travel may be required Qualifications Bachelor's Degree Series 65 or equivalent within 120 days of employment 2+ years of financial service experience Strong interpersonal skills; team-orientated approach Knowledge of financial industry, financial products, and financial planning concepts Excellent analytical skills and attention to detail Clean U4 The Associate Wealth Advisor is an exempt position. The annualized base pay range for this role is expected to be between $65,000 - $70,000/year. Actual base pay could vary based on factors including but not limited to experience, subject matter expertise, geographic location where work will be performed, and the applicant's skill set. The base pay is just one component of the total compensation package for employees. Other rewards may include an annual cash bonus and a comprehensive benefits package. Focus is a leading partnership of fiduciary wealth management and related financial services firms. Focus provides access to best practices, greater resources, and continuity planning for its affiliated advisory firms, which serve individuals, families, employers, and institutions with comprehensive financial services. Focus firms and their clients benefit from the solutions, synergies, scale, economics, and best practices offered by Focus to achieve their business objectives. For more information about Focus, please visit ******************************* The following language is for US based roles only For California Applicants: Information on your California privacy rights can be found here For Indiana Applicants: It is unlawful for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component. For Maryland Applicants: I UNDERSTAND THAT UNDER MARYLAND LAW, AN EMPLOYER MAY NOT REQUIRE OR DEMAND, AS A CONDITION OF EMPLOYMENT, PROSPECTIVE EMPLOYMENT OR CONTINUED EMPLOYMENT, THAT ANY INDIVIDUAL SUBMIT TO OR TAKE A POLYGRAP OR SIMILAR TEST. AN EMPLOYER WHO VIOLATES THIS LAW IS GUILTY OF A MISDEMEANOR AND SUBJECT TO A FINE NOT EXCEEDING $100. For Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this shall be subject to criminal penalties and civil liability. For Montana Applicants: If hired, the employment relationship is governed by the Wrongful Discharge from Employment Act. Mont. Code Ann. Section 39-2-901. For Rhode Island Applicants: Focus is subject to Chapters 29-38 of Title 28 of the General Laws of Rhode Island and is therefore covered by the state's workers' compensation law. If you willfully provide false information about your ability to perform the essential functions of the job, with or without reasonable accommodations, you may be barred from filing a claim under the provisions of the Workers' Compensation Act of the State of Rhode Island if the false information is directly related to the personal injury that is the basis for the new claim for compensation. The Company complies fully with the Americans with Disabilities Act.
    $65k-70k yearly Auto-Apply 2d ago
  • Specialist, Loan Set-Up, Wholesale, II

    Carrington 4.4company rating

    Charleston, WV jobs

    **Come join our amazing team and work Remote !** Responsible for daily input of loan applications submissions from wholesale brokers into internal loan origination system. Perform all duties in accordance with company policies and procedures and all state and federal regulations. The target pay range for this position is $38,000.00 to $50,000.00. **What you'll do:** + Receives loan applications submissions from wholesale brokers either by electronic data file or hard copy file. + Enter or verifies information into loan origination system. + Reviews new loan documentation to assure accuracy. + Submits file to Wholesale Account Manager for processing. + Assists departmental support staff when necessary **What you'll need:** + Maintains moderate confidential information concerning loan applicants. + Requires some organizational skills and ability to work on several files simultaneously. + Requires some communication with internal office staff + Moderate coordination for various duties required. + Office machines such as computer, copiers, fax machines + Sitting for extended time periods. + Hearing and vision within normal range. + Ability to handle detailed assignments. + Ability to organize and prioritize workload and meet deadlines. + Moderate computer skills and working knowledge of Microsoft Office products + High school diploma or equivalent work experience. + Two to four years loan setup experience **Our Company:** Carrington Mortgage Services-Wholesale Lending is part of The Carrington Companies. We provide third-party originators, mortgage brokers and financial institutions with access to government and conventional loan programs, as well as low credit score home financing and low down payment options. We hope you'll consider joining our growing team of uniquely talented professionals as we transform residential real estate. To read more visit: *************************** . **What We Offer:** + Comprehensive healthcare plans for you and your family. Plus, a discretionary 401(k) match of 50% of the first 4% of pay contributed. + Access to several fitness, restaurant, retail (and more!) discounts through our employee portal. + Customized training programs to help you advance your career. + Employee referral bonuses so you'll get paid to help Carrington and Vylla grow. + Educational Reimbursement. + Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates. For more information about Carrington Charitable Foundation, and the organizations and programs, it supports through specific fundraising efforts, please visit: carringtoncf.org. Carrington is an equal opportunity employer. It is the policy of the company that applicants be considered for positions for which they qualify without regard to race, color, religion, sex, gender identity, national origin, ancestry, age, marital status, sexual orientation, protected veterans status, physical or mental disability or any other legally protected category. Carrington will make reasonable accommodations for known physical or mental limitations of a qualified applicant or employee with a disability unless the accommodation will impose an undue hardship on the company.
    $38k-50k yearly 38d ago
  • Servicing Support Specialist

    Carrington 4.4company rating

    Charleston, WV jobs

    **Come join our amazing team and work remote from home!** The Loan Servicing Support Specialist is responsible for processing incoming correspondence for ACH enrollment, handling requests related to missing or misapplied payments and fee waivers. Perform all duties in accordance with the company's policies and procedures, all US state and federal laws and regulations, wherein the company operates. The target pay range for this position is $22.50/hr - $23.50/hr. **What You'll Do:** + Completes a daily review of assigned tasks and ensures completion within the designated turnaround times and compliant with company's policy and procedures. + Reviews all requests related to missing payments and/or misapplied payments prior to submitting to the cashiering team for appropriate reversal and reallocation of funds in question. + Reviews all payment refund related requests prior to submitting to the cashiering team for reversal and disbursement of funds. + Reviews all late fee waiver requests prior to submitting to the cashiering team for removal of the assessed fees. + Processes ACH (Auto Pay) enrollment, activation, changes, and cancelation requests. + Collaborates daily with multiple internal departments to resolve servicing issues pertaining to any type financial transactions on a loan. + Knowledge of Microsoft Office Suite required + Must be a team player with strong attention to detail and able to work independently. + Knowledge of relevant industry-specific software packages preferred + Analytical, Detail oriented + Ability to interact with senior management + Ability to make decisions that have significant impact on the department's credibility, operations, and services + Ability to organize and prioritize own work schedule on short-term basis + Strong math skills, balance and check results for accuracy + Ability to compose letters + Ability to express or exchange ideas by means of the spoken word, communicating orally with others accurately, audibly, and quickly + Ability to understand opposing points of view on highly complex issues and to negotiate and integrate different viewpoints **What you'll need:** + High school diploma or GED required. College education preferred but not required. + Minimum of two (2) years related mortgage banking, and/or financial industry experience preferred. **Our Company:** Carrington Mortgage Services is part of The Carrington Companies, which provide integrated, full-lifecycle mortgage loan servicing assistance to borrowers and investors, delivering exceptional customer care and programs that support borrowers and their homeownership experience. We hope you'll consider joining our growing team of uniquely talented professionals as we transform residential real estate. To read more visit: ************************** . **What We Offer:** + Comprehensive healthcare plans for you and your family. Plus, a discretionary 401(k) match of 50% of the first 4% of pay contributed. + Access to several fitness, restaurant, retail (and more!) discounts through our employee portal. + Customized training programs to help you advance your career. + Employee referral bonuses so you'll get paid to help Carrington and Vylla grow. + Educational Reimbursement. + Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates. For more information about Carrington Charitable Foundation, and the organizations and programs, it supports through specific fundraising efforts, please visit: carringtoncf.org. **Notice to all applicants: Carrington does not do interviews or make offers via text or chat.** \#LI-SY1 Carrington is an equal opportunity employer. It is the policy of the company that applicants be considered for positions for which they qualify without regard to race, color, religion, sex, gender identity, national origin, ancestry, age, marital status, sexual orientation, protected veterans status, physical or mental disability or any other legally protected category. Carrington will make reasonable accommodations for known physical or mental limitations of a qualified applicant or employee with a disability unless the accommodation will impose an undue hardship on the company.
    $22.5-23.5 hourly 18d ago
  • City Experience Manager, San Francisco - Velocity Black (Remote)

    Capital One 4.7company rating

    Charleston, WV jobs

    Velocity Black, a Capital One company, harnesses the power of technology, the warmth of human experts and the convenience of the latest interfaces to help high-performance people actualize the full potential of their lives. From access to the hottest restaurants to guaranteed upgrades at the world's finest resorts, our concierge team is available 24/7/365 via our proprietary app to support our customers and fulfill their requests. It's concierge, reimagined for the digital age. What unites us are the values we share: the relentless pursuit and celebration of excellence, actualizing the full potential of our lives, and impacting the world in a positive way. Capital One provides a fast paced, dynamic environment where you can excel in your career. At Capital One, diversity, inclusion & belonging are valued at our core, sparking and enabling us to do good for our associates, customers and communities. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We nurture an environment that attracts and develops talent from all backgrounds and experiences, and empower our associates to do great work by creating a culture of belonging that values diverse perspectives, fosters collaboration and encourages innovative ideas - and are routinely recognized as one of the best companies to work for. **What You'll do:** + You will be responsible for the delivery of our promise to our members in San Francisco - 'localizing the core DNA of Velocity Black'. + Leveraging the global reach, resources and brand of Velocity Black with granular local expertise and up to the minute knowledge of the best San Francisco has to offer in order to develop the local member community. + Growing the community of high performance, HNW members in San Francisco + Managing the P&L for your city, ensuring it is utilized with the highest ROI with regard to maximizing the relevant KPIs. + Owning the Content & Engagement strategy for your city's member cohort. + Overseeing the conceiving of and execution of regular member events at inspired locations in your city. + You will work closely with our Membership, CRM, and Operations teams to ensure frictionless integration of city-level and corporate-level operations. + You will be responsible for the upholding of our Velocity culture throughout your teams - focused around high performance and exceeding customer expectations. + Our cultural pillars of Adaptability, Initiative, Yes First, Resilience and Ownership should be conspicuous in everything your team does. + You will need to be extremely organized, and able to move seamlessly from assisting a team member with a challenging customer situation, to assessing priorities and progress from strategic altitude. **Basic Qualifications:** ** ** + High School Diploma, GED, or Equivalent Certification + At least 5 years experience in the hospitality industry in San Francisco, CA **Preferred Qualifications:** + Strong relationship building skills, customer focus and ability to collaborate + Strong interest and knowledge of the hospitality market and industry + Ability to work quickly and efficiently under pressure **At this time, Capital One will not sponsor a new applicant for employment authorization for this position.** The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Remote (Regardless of Location): $122,100 - $139,400 for Manager, Concierge Specialist Richmond, VA: $122,100 - $139,400 for Manager, Concierge Specialist Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website (******************************************* . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at ************** or via email at RecruitingAccommodation@capitalone.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to ********************** Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
    $122.1k-139.4k yearly 60d+ ago
  • Senior Associate, Capital One Concierge, Delivery Lead - Velocity Black (Remote)

    Capital One 4.7company rating

    Charleston, WV jobs

    This is your opportunity to join Capital One's new, luxury vertical: Velocity Black. Within Capital One, the Velocity Black team is a leading digital concierge company that delivers travel, entertainment, shopping and dining offerings to consumers globally. Velocity Black has built a unique customer experience - its proprietary platform offers inspiration, recommendations and fulfillment in one place, making it an integral part of customers' lives. The Product team reimagines the status quo and drives innovative, sustainable experiences through technology. As the Delivery Lead, you will leverage your strong organizational, communication, teamwork, and problem solving skills to deliver on highly strategic initiatives in close partnership with our Product Managers and BAs. You will also work cross functionally with our partner teams, including: Tech, Design, Marketing, Risk, Legal, and partners across Premium to bring our innovative features to market and manage large-scale marketing and product rollouts. Capital One provides a fast paced, dynamic environment where you can excel in your career. At Capital One, diversity, inclusion & belonging are valued at our core, sparking and enabling us to do good for our associates, customers and communities. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We nurture an environment that attracts and develops talent from all backgrounds and experiences, and empower our associates to do great work by creating a culture of belonging that values diverse perspectives, fosters collaboration and encourages innovative ideas - and are routinely recognized as one of the best companies to work for. **What You'll Do:** + **Ultimate Answer:** Be the team member that can/will do whatever it takes to effectively remove blockers, move the program forward, and deliver value for customers and the business + **Coordination of execution:** Develop & maintain delivery execution plans. Track progress against timelines, risks to delivery. Be 'in-the-know' side by side with product, tech, design, marketing, and well managed conversations across teams to connect the dots and ensure things do not fall through the cracks. + **Dependency mapping, tracking, and resolution:** Develop & maintain dependency maps. Coordinate timelines w/ dependent teams independently. This may be across tech, product, design, marketing lane & well-managed partners. Be the 'quarterback of delivery' of the piece of intent once it is defined. + **Stakeholder management:** Have a constant pulse of the current state of affairs for their scope. Independently connect with relevant stakeholders to set expectations, problem solve issues, remove blockers, etc. Lead delivery prep meetings across our team and stakeholders , develop launch materials, and develop GNG materials. + **Status Tracking & Reporting:** Be able to both create & distribute systemized status reporting on delivery progress to Product & Tech LT, and also provide ad-hoc updates on specific areas of interest as needed. + **Steward of documentation:** Create structure for defining, executing, and maintaining system documentation that can be used to assist with onboarding, federation & contribution models, and intent launch plans. + **Steward of well-managed processes:** Track & champion well managed processes for both tech efforts as well as gathering, storing, & organizing documentation for well-managed partners (legal, risk, compliance). + **Testing Planning & Support:** Be comfortable working hands on with product & tech to execute test scenarios and provide lift for the dev & product teams. Own the testing documentation, ensuring necessary inputs are provided by SMEs, and keeping our team and partners on track to complete testing ahead of launches. **As the Delivery Lead, you will need:** + Exceptional communication and collaboration skills - organizing & facilitating meetings, distributing follow-ups, developing decks, etc. + Excellent problem solving and influencing skills, and the ability to cut through ambiguity to bring sense and structure to a problem and define the path forward + A quantitative approach to problem solving and a collaborative approach to implement holistic solutions; a systems thinker + A deep focus on execution, follow-through, accountability, and results, with a forward-lean on taking proactive ownership + Exceptional cross-team collaboration; able to work across different functions, organizations, and reporting boundaries to get the job done. + Exceptional organizational and documentation skills, with the ability to create structure from scratch and clearly document and communicate that structure to team and partners + A strong technical background (ideally building highly scalable platforms, products, or services) with the ability to proactively identify and mitigate technical risks throughout delivery life-cycle + The ability to simplify the technically complex and drive well-educated decisions across product, analyst, engineering, design, marketing, and external partner representatives + To have highly tuned emotional intelligence, be a good listener, and have deep seated empathy for teams and partners **We want you if you are:** + **Self-Starter:** Willing & able to create repeatable processes that simplify execution and insert themselves into work streams to autonomously find ways to deliver value to the broader group. + **Team Player:** Able to build strong relationships with both tech & product partners to work cross-functionally. Has a lean-in attitude and is willing to reach out to partners autonomously to get the team answers as needed (both within & adjacent to Concierge). + **Systems Thinker:** Able to connect the dots between how different technology systems work together to add value. Comfortable working cross-functionally across different teams. + **Communicator:** A strong communicator that can inform stakeholders up through VP on status, progress, & impediments. Capable of communicating with business, technology, design, and marketing leaders. Strong written & verbal communication is paramount. + **Comfortable with technology:** Understands the basic building blocks of tech systems and to be able to converse with both PdMs & Tech Leads about how different components fit together. + **Organizer:** This associate should be one of the most organized on the team, so much so that they can build processes / tools that help the collective be more organized & provide clarity for team members & stakeholders. **Basic Qualifications:** + Bachelor's Degree or military experience + At least 2 years of project management, program management, or client facing consulting experience **Preferred Qualifications:** + 3+ years of project management, program management, or client facing consulting experience + 2+ years of experience in a horizontal delivery function + Experience centralizing information from many teams and creating structure and a delivery plan + Experience creating clear and structured presentations and documentation + Knowledge and experience utilizing project management tools and techniques + PMP, Lean, Agile or Six Sigma certification **At this time, Capital One will not sponsor a new applicant for employment authorization for this position.** The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Remote (Regardless of Location): $86,000 - $98,200 for Sr. Project Manager Richmond, VA: $86,000 - $98,200 for Sr. Project Manager Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website (******************************************* . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at ************** or via email at RecruitingAccommodation@capitalone.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to ********************** Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
    $86k-98.2k yearly 60d+ ago
  • Developer, Web

    Carrington 4.4company rating

    Charleston, WV jobs

    **Come join our amazing team and work remote from home!** The Web Developer Responsible for developing, enhancing, and maintaining web and mobile applications using .NET technologies and Microsoft Azure. This role supports the ongoing development of multiple mobile applications originally created by external contractors, requiring the ability to understand existing codebases, fix issues, and implement new features using .NET MAUI. Work closely with senior developers to deliver secure, reliable, and scalable solutions that support business operations. Perform all duties in accordance with company policies, as well as applicable federal and state regulations.. The target pay range for this position is $95,000.00 to $130,000.00. **What you'll do:** + Develop and maintain web applications using ASP.NET Core and C#. + Support and enhance existing mobile applications using .NET MAUI. + Analyze and improve mobile app codebases delivered by third-party contractors. + Implement new features, bug fixes, and performance improvements. + Assist with developing RESTful APIs and integrating mobile and web clients. + Write and optimize SQL queries and stored procedures. + Deploy and manage applications using Azure App Services, Functions, and related cloud resources. + Use Git or Azure DevOps for source control and participate in code reviews. + Follow secure coding practices and assist in troubleshooting application issues. + Collaborate with senior developers, QA testers, and product stakeholders. + Prepare basic technical documentation and update existing documentation as needed. + Stay current with Microsoft technologies, especially .NET MAUI and cloud tooling. **What you'll need:** + Software and Web Development + Strong understanding of C#, .NET Core, MVC, Web API, and object-oriented programming. + Familiarity with HTML, CSS, JavaScript, and responsive design principles. + Ability to write clean, maintainable, and well-documented code. + Understanding of asynchronous programming and dependency injection. + Mobile Development + Hands-on experience or strong interest in .NET MAUI, Xamarin, or mobile application development. + Ability to maintain and enhance existing mobile apps created by contractors. + Knowledge of mobile UI patterns and app lifecycle management on iOS and Android. + Azure Cloud Development + Experience with Azure App Services, Azure Functions, Azure Storage, or SQL Database. + Understanding of cloud deployment processes and basic CI/CD workflows. + API Development and Integration + Knowledge of RESTful API design and integration practices. + Familiarity with Swagger/OpenAPI documentation. + Collaboration and Problem Solving + Ability to work in an Agile/Scrum team. + Strong communication skills and willingness to ask questions and learn from senior engineers. + Desire to grow into a more senior or mobile-focused engineering role. Bachelor's degree in Computer Science or related field, or equivalent professional experience. + Two to four (2 to 4) years of experience in .NET development. + Mobile development experience or demonstrated interest in .NET MAUI. + Experience with Azure cloud services is preferred. + Team player with strong communication and self-motivation. **What We Offer:** + Comprehensive healthcare plans for you and your family. Plus, a discretionary 401(k) match of 50% of the first 4% of pay contributed. + Access to several fitness, restaurant, retail (and more!) discounts through our employee portal. + Customized training programs to help you advance your career. + Employee referral bonuses so you'll get paid to help Carrington and Vylla grow. + Educational Reimbursement. + Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates. For more information about Carrington Charitable Foundation, and the organizations and programs, it supports through specific fundraising efforts, please visit: carringtoncf.org. We are an Equal Opportunity Employer Carrington is an equal opportunity employer. It is the policy of the company that applicants be considered for positions for which they qualify without regard to race, color, religion, sex, gender identity, national origin, ancestry, age, marital status, sexual orientation, protected veterans status, physical or mental disability or any other legally protected category. Carrington will make reasonable accommodations for known physical or mental limitations of a qualified applicant or employee with a disability unless the accommodation will impose an undue hardship on the company.
    $95k-130k yearly 12d ago
  • Business Manager, Shopping (Remote-Eligible)

    Capital One 4.7company rating

    Charleston, WV jobs

    This is your opportunity to join Capital One's fast-growing consumer app: Capital One Shopping. Within Capital One, the Shopping team is working on a new consumer product that seeks to change the way people buy things online. Our mission is to deliver a best-in-class shopping and savings experience for our millions of customers while driving incremental and sustainable sales for our merchant partners. To be successful in the role, you will need to be a well-rounded 'business athlete' - a creative, analytical, and technically proficient problem solver who understands both the dynamics of the business and the tech landscape. The ideal candidate is resourceful, motivated, and self-sufficient, with demonstrated success in spearheading cross-functional projects that drive the growth and success of a business. **Summary:** As a Business Analysis Manager at Capital One, you will apply your strategic and analytical skills to major company challenges. You'll team with world-class professionals to develop and test strategies that ultimately impact the bottom line. And you will do it all in a collaborative environment that values your insight, encourages you to take on new responsibility, promotes continuous learning, and rewards innovation. **General Responsibilities:** + Strategic leadership: Develop business strategies that will drive growth, profitability, and competitive success for Capital One in the face of shifting consumer and regulatory demands + Leadership: May manage and develop 1-2 analysts. Coaching and mentoring associates with a goal of developing and retaining talent at Capital One + Product: Develop and implement new product and pricing strategies for various lending products; lead product level modeling/analytics + Marketing: Lead direct-to-consumer marketing efforts for select products, and strategic intent for products distributed through the retail channel. Build targeted insights to inform the design and development of new customer experiences, as well as breakthrough technology and concepts designed to deliver on new go-to-market strategies + Credit Risk: Drive step-change improvements in credit performance by connecting drivers of future consumer credit trends to historical behavior, creating risk models, and testing hypotheses using rigorous monitoring and analysis + Execution: Manage and sequence delivery of business intent, build business requirements and execute against the product strategy. Oversee multiple projects and programs concurrently + Partnership: Work closely with colleagues across Capital One including: IT, Sales, Operations, Finance and others to drive improvement in quality, volume, service, and profitability + Strategic & analytic orientation: A proven track record of decision making and problem solving based on analytics. Conceptual thinking skills must be complemented by a strong quantitative orientation, given that a large part of the business is based on rigorous analytic marketing & credit risk management + Strong business judgment, leadership and integrity: Be a tenacious decision maker, able to bring a healthy, aggressive, yet responsible approach to business + Solid people leadership experience: Ability to build and leverage the capabilities of a high-performing team, as well as business partners across the enterprise. Foster innovation, drive critical decisions, hold business partners accountable, and be able to consistently deliver results + Strong executive communication skills: Impeccable written and oral communication credentials, coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal and negotiation skills + Clear results orientation: display an intense focus on achieving both short and long term goals. Drive and execute an agenda in an uncertain and fluid environment + Successful track record of thriving in a fast paced, entrepreneurial and dynamic environment. Previous consulting experience is a plus Capital One is open to hiring a Remote Employee for this opportunity. **Basic Qualifications:** + Bachelor's Degree in any quantitative field (Business, Math, Economics, Finance, Statistics, Science, Engineering) + At least 2 years of experience in analysis + At least 2 years of experience in SQL querying **Preferred Qualifications:** + Master's Degree in Business or quantitative field such as Finance, Economics, Physical Sciences, Math, Statistics, Engineering + 5+ years of experience in analysis + 3+ years of experience in SQL querying + 2+ years of experience in financial services + 1+ year of experience in consulting + 2+ years of experience in people management Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $158,400 - $180,800 for Business Manager New York, NY: $172,800 - $197,200 for Business Manager Remote (Regardless of Location): $144,000 - $164,400 for Business Manager Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website (******************************************* . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at ************** or via email at RecruitingAccommodation@capitalone.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to ********************** Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
    $57k-70k yearly est. 60d+ ago
  • Loss Mitigation Underwriter, II

    Carrington 4.4company rating

    Charleston, WV jobs

    **Come join our amazing team and work remote from home!** The Loss Mitigation Underwriter II will be responsible for underwriting loss mitigation applications in accordance with Treasury, Company and Investor guidelines while following company's policies and procedures under general supervision. Makes sound underwriting decisions and ensures that all decisions meet legal and policy requirements. Perform all duties in accordance with the company's policies and procedures, all US state and federal laws and regulations, wherein the company operates. The Loss Mitigation Underwriter II level is the Intermediate level role in the job family and generally handles the moderately complex underwriting files while gaining additional knowledge and experience on the more complex files. The target pay range for this position is $25.00-$27.00 per hour. . **What you'll do:** + Perform a thorough analysis to ensure the quality of each loan and to determine compliance with Treasury, Company and Investor guidelines. + Conduct Verification of Income (VOI). + Calculate customer's front and back-end debt to income ratio. + Verify occupancy, hardship and income. + Apply payment waterfall to determine workout eligibility (repurchase plans, forbearances, modifications or liquidation options). + If applicable, identify the type(s) and amounts of liquid assets the borrower holds. + Determine and communicate needed conditions to properly document the file (reason for default letter, updated pay stubs, bankruptcy papers, etc.). + Complete system tasks as required to maintain compliance with Treasury, Company and Investor guidelines. + Document final decision and update system of record. + Perform other duties as assigned. **What you'll need:** + High school diploma or equivalent required. + Two (2) to three (3) years of underwriting background or servicing/loss mitigation experience **Our Company:** Carrington Mortgage Services is part of The Carrington Companies, which provide integrated, full-lifecycle mortgage loan servicing assistance to borrowers and investors, delivering exceptional customer care and programs that support borrowers and their homeownership experience. We hope you'll consider joining our growing team of uniquely talented professionals as we transform residential real estate. To read more visit: ************************** . **What We Offer:** + Comprehensive healthcare plans for you and your family. Plus, a discretionary 401(k) match of 50% of the first 4% of pay contributed. + Access to several fitness, restaurant, retail (and more!) discounts through our employee portal. + Customized training programs to help you advance your career. + Employee referral bonuses so you'll get paid to help Carrington and Vylla grow. + Educational Reimbursement. + Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates. For more information about Carrington Charitable Foundation, and the organizations and programs, it supports through specific fundraising efforts, please visit: carringtoncf.org. **\#LI-GV1** Carrington is an equal opportunity employer. It is the policy of the company that applicants be considered for positions for which they qualify without regard to race, color, religion, sex, gender identity, national origin, ancestry, age, marital status, sexual orientation, protected veterans status, physical or mental disability or any other legally protected category. Carrington will make reasonable accommodations for known physical or mental limitations of a qualified applicant or employee with a disability unless the accommodation will impose an undue hardship on the company.
    $25-27 hourly 9d ago
  • Infrastructure and Cloud Engineer - NBS

    Nelnet 4.4company rating

    Charleston, WV jobs

    Nelnet Business Services (NBS), a division of Nelnet, Inc., provides payment technology, education services, and learning management solutions to education and faith-based organizations, serving more than 1,300 higher education institutions, 11,500 K-12 schools, 3,500 churches, and millions of individual students, families, and supporters across the globe. Our culture of service enables us to form long-lasting and trusted partnerships, while our focus on creativity and innovative solutions empowers our customer communities to thrive. As a Nelnet company, the perks at NBS go beyond our benefits package. You're part of a community, invested in you as an individual and united by our mission to create opportunities for people where they live, learn and work. The Engineer maintains on premise deployment, configuration, support, administration and technical solutions for various technology components that make up the IT Infrastructure environment. Lincoln Nebraska and surrounding area candidates: **This position offers a hybrid work option. Nelnet values flexibility and understands the importance of work-life integration. Our hybrid work environment allows associates to work remotely for part of the week, while also fostering collaboration and team connection through in-office presence three days per week.** **Please note that we are unable to provide visa sponsorship for this position. To be considered, candidates must already be authorized to work in the United States without the need for current or future sponsorship.** **JOB RESPONSIBILITIES:** 1. Maintains IT infrastructure to meet business objectives. 2. Implements technical solutions, specifications and documentation for various sized projects or daily support initiatives. 3. Works with multiple customers, stakeholders and system owners to produce requirements, determine feasibility, analyze cost/benefits requirements and recommend design solution options. 4. Provides technical support for users with varying levels of IT knowledge. 5. Completes routine preventative measures. 6. Logs analysis, vulnerability reviews and penetration assessments, as well as maintains/monitoring network security. 7. Assists in regulatory body attestations to maintain on premise compliance. **EDUCATION:** 1. Bachelor's Degree in Computer Science or related field, or equivalent experience. 2. Certification in Amazon or Azure as Cloud Architect, DevOps engineering or similar. **EXPERIENCE:** 1. 3+ years of IT infrastructure experience related to virtualization, networking and security. **COMPETENCIES - SKILLS/KNOWLEDGE/ABILITIES:** 1. Demonstrated skills in Windows technologies (including latest Windows versions). 2. Demonstrated skills in Linux technologies (Latest RedHat versions, NIS, IP Tables, Bash Scripting, Perl, Postfix). 3. Demonstrated skills in Networking (switching/routing, Firewalls, DHCP, DNS, WAFs and Load Balancers). 4. Strong analytical, judgement and problem-solving skills. 5. Strong oral and written communication skills. 6. Strong interpersonal skills to interact with technical and non-technical clients. 7. Strong documentation and time management skills. 8. Self-motivated. 9. Ability to comfortably work collaboratively as part of a team. 10. Strong bias toward action, delivery and implementation. **Pay range for this role is $100,000-$120,000 annually, depending on experience.** Our benefits package includes medical, dental, vision, HSA and FSA, generous earned time off, 401K/student loan repayment, life insurance & AD&D insurance, employee assistance program, employee stock purchase program, tuition reimbursement, performance-based incentive pay, short- and long-term disability, and a robust wellness program. Click here to learn more about our benefits: LINK (*************************************** . Nelnet is committed to providing a welcoming and respectful workplace where all associates have the opportunity to succeed. As an Equal Opportunity Employer, we ensure that all qualified applicants are considered for employment. Employment decisions are made without regard to race, color, religion/creed, national origin, gender, sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by federal, state, or local law. We value the unique contributions of every team member and believe that a positive work environment benefits everyone. Qualified individuals with disabilities who require reasonable accommodations in order to apply or compete for positions at Nelnet may request such accommodations by contacting Corporate Recruiting at ************ or ****************************** . Nelnet is a Drug Free and Tobacco Free Workplace. You may know Nelnet as the nation's largest student loan servicer - but we do more than that. _A lot more._ We're also a professional services company, consumer loan originator and servicer, payment processor, renewable energy innovator, and K-12 and higher education expert (and that's just a shortlist). For over 40 years, we've been serving our customers, associates, and communities to make dreams possible. EEO Info (******************************************************** | EEO Letter (************************************************************** | EPPA Info (************************************************************************************** | FMLA Info (********************************************************
    $100k-120k yearly 46d ago
  • Territory Manager, Inland Marine Business Development - Commercial Lines (P&C Commercial Insurance - Inland Marine)

    Nationwide Mutual Insurance 4.5company rating

    West Virginia jobs

    If you're passionate about helping people protect what matters most to them, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide's Property and Casualty team could be the place for you! At Nationwide , “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we're looking for associates who are passionate about delivering extraordinary care. In support of our continued growth, we're seeking a production-oriented commercial insurance professional to join Nationwide's Inland Marine unit, building out your book of business through strong agency and broker relationships. This is a Remote / Work-From-Home (WFH) position, involving approximately 25% in-market travel for agency engagement. Territory TBD dependent on selected hire, most likely on the Eastern Seaboard. Qualified candidates must possess: A proven track record of creating broker relationships and being able to influece business placement A strong understanding and business acumen of commercial underwriting Strong preference for: Existing agency/broker relationships within the territory Targeted experience with Inland Marine and/or Builders Risk lines of business Prior commercial underwriting experience, with authority, is especially ideal. This role does not qualify for employer-sponsored work authorization. Nationwide does not participate in the Stem OPT Extension program. #LI-MS1 #LI-REMOTE Summary On our team, we look for that rare professional who is both analytical and a relationship-builder. Those who can combine those talents with their entrepreneurial drive and own and manage their territory can thrive and grow with us. If this sounds like the opportunity you've been looking for, we want to hear from you! As an Inland Marine Territory Manager, you'll be the primary relationship manager within a territory for large, complex or specialty commercial lines of business. We'll count on you to underwrite, market and manage new and renewal commercial lines business, as provided within letters of authority, through direct contact with select agencies or brokers. To succeed, you'll need to drive profit and premium to meet financial goals and objectives through development, negotiation and execution of business plans. You will lead and influence agencies through creation of sales strategies and implementation of sales processes and practices that drive new sales, increase shelf space, profit and customer retention. You will also collaborate with all lines of business to support and increase the overall NW presence. Under limited direction, you will underwrite accounts based on authority level granted to the role and underwriting appetite. Job Description Key Responsibilities: Monitors market conditions and confirms information gathered within market space. Researches risk, environment and factors necessary to win the account. Analyzes quality and quantity of risks underwritten and prepares reports accordingly. May review agency books of business as well as profit/growth results and trends to recommend and implement action plans. Analyzes regional underwriting performance experience, identifies problems on a territory level and proposes action plans to address/resolve those situations. Achieves production, profitability and service objectives. Quotes, prices and underwrites new and renewal policies and endorsements, primarily for complex or service sensitive accounts. Monitors risk selection and pricing decisions for entire agency plant, both on a book of business and individual account level basis. Decisions require review of multiple variables, maximizing agency relationships, inspection reports and evaluation of exceptions. Reviews for acceptability and handles those within authority using company underwriting guidelines and standards. Manages workflow and intricacies of underwriting a significant volume of assigned work, utilizing company tools and systems. Ensures file handling quality and workflow efficiency. Manages large, complex work and coordinates work with and through others to meet service level agreements. Effectively influences activities of territory manager underwriting team to facilitate the successful delivery and execution of select agency business plans. Drives robust agency business planning to deliver detailed performance plans with actions, account abilities and scheduled performance checkpoints. Ensures strong territorial objectives to maximize profit and pipeline management. Proactively finds opportunities for all lines of business and refers to appropriate business leaders. Plans and coordinates the efforts of the territory manager underwriting team regarding new business, renewals, service plans, etc. Identifies prospects and recommends new agency appointments. Markets company's products and services to help drive agency and company results, including all enterprise products that may enhance offerings. Assists agency with strategies for pipeline management, producer development and to develop new business in targeted industries and preferred markets. Responds effectively to assess accounts and develop business propositions that win the business. Proactively consults with agents and internal partners to develop business solutions. Shares understanding of organizational capabilities and opportunities to drive maximum value of relationships. Consults regarding the appetite, acceptability, terms, conditions, pricing and sales techniques of large or unique business. Provides industry trend observations to leadership. Consults with agencies regarding risk management and coverage options and to improve retention and profitability. Effectively communicates with agencies to establish the company as the provider of choice for the territory for all enterprise products with an emphasis on commercial lines. Communicates product, technology changes and company objectives. Communicates market intelligence to agencies and leadership. Communicates and collaborates actively with team members and leadership to share industry trends, and field underwriting experience. Completes agency visits as appropriate to develop new accounts, service existing accounts, review agency performance, and enhance agency relationship. Develops and maintains strong business relationships with agencies, producers and key groups. Leads delivery of appropriate customer service levels. Follows up and ensures proper handling of advanced customer service requests. Ensures that tools, training and support are in place to positively impact success for the agencies and territory. Identifies and communicates training needs and opportunities. Participates in program and product orientation meetings in conjunction with Sales/Marketing partners as the underwriting subject matter authority. Proven ability to manage significant workload effectively and backup other team members as needed. Monitors business plan results to determine performance and development of any action plans to ensure alignment with underwriting philosophies, standards and performance expectations. Reviews business in process, lost business and drives implementation of business plan. Leads discussion for assigned agents in agency reviews. May perform other responsibilities as assigned. Reporting Relationships: Reports to Manager or Director. No direct reports. Typical Skills and Experiences: Education: Bachelor's degree or equivalent experience is preferred. License/Certification/Designation: Relevant professional designation such as CPCU or CIC is preferred. Experience: Seven to ten years of progressively responsible middle market commercial lines underwriting experience preferred. Two to five years of sales and business development experience in middle market commercial lines is also preferred. Expertise in markets consistent with our underwriting appetite and product portfolio preferred. Knowledge, Skills and Abilities: Thorough working knowledge of commercial underwriting, pricing and coverage for small and middle market business. Knowledge of company sales and underwriting standards and practices company commercial products and programs. Knowledge of state statutes and regulations. Excellent interpersonal and sales skills. Ability to build and maintain cooperative and mutually rewarding internal and external partnerships. Must have the ability to perform duties with independent judgment with underwriting authority and company underwriting standards. Demonstrated decision-making ability required in day-to-day operations where there may be unclear or competing priorities, including evaluating and recommending solutions to customer service, work processing, underwriting selection and rating and best practices compliance. Strong drive for results. Other criteria, including leadership skills, competencies and experiences may take precedence. Staffing Exceptions to the above Minimum Job Requirements must be approved by the hiring manager's leader and HRBP. Values: Regularly and consistently demonstrates Nationwide Values. Job Conditions: Overtime Eligibility: Not Eligible (Exempt) Working Conditions: Heavy travel with extended stays may be required. Most incumbents work from a remote location. A valid driver's license and safe driving record are required. ADA: The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties. Benefits We have an array of benefits to fit your needs, including: medical/dental/vision, life insurance, short and long term disability coverage, paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date, nine paid holidays, 8 hours of Lifetime paid time off, 8 hours of Unity Day paid time off, 401(k) with company match, company-paid pension plan, business casual attire, and more. To learn more about the benefits we offer, click here. Nationwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive culture where everyone feels challenged, appreciated, respected and engaged. Nationwide prohibits discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to any characteristic (or classification) protected by applicable law. For NY residents please review the following state law information: Notice of Employee Rights, Protections, and Obligations LS740 (ny.gov) ************************************************************* NOTE TO EMPLOYMENT AGENCIES: We value the partnerships we have built with our preferred vendors. Nationwide does not accept unsolicited resumes from employment agencies. All resumes submitted by employment agencies directly to any Nationwide employee or hiring manager in any form without a signed Nationwide Client Services Agreement on file and search engagement for that position will be deemed unsolicited in nature. No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means. Nationwide pays on a geographic-specific salary structure and placement within the actual starting salary range for this position will be determined by a number of factors including the skills, education, training, credentials and experience of the candidate; the scope, complexity and location of the role as well as the cost of labor in the market; and other conditions of employment. If a Sales job, Sales Incentives, based on performance goals are possible in addition to this range. Note on Compensation for Part-Time Roles: Please be aware that the salary ranges listed below reflect full-time compensation. Actual compensation may be prorated based on the number of hours worked relative to a full-time schedule.The national salary range for Territory Manager, Inland Marine Business Development - Commercial Lines : $104,000.00-$194,000.00The expected starting salary range for Territory Manager, Inland Marine Business Development - Commercial Lines : $104,000.00 - $156,000.00
    $65k-76k yearly est. Auto-Apply 6d ago
  • Director - Client Development, Capital One Ad Solutions - Travel Partnerships (Remote)

    Capital One 4.7company rating

    Charleston, WV jobs

    Capital One Shopping is looking for a Director, Travel, to join the Partnerships Team. In this role, you will be responsible for cultivating relationships with our key travel partners, ensuring their success in leveraging Capital One Ads' solutions. This client-facing position requires an individual with a strong understanding of product, data, and strategic account management to develop and implement customized solutions for our top travel merchants. You will serve as the primary liaison between our clients and internal teams. **Key Responsibilities Include:** + Partner with key external stakeholders, including C-suite level contacts, to foster and expand Capital One Ads' presence within the travel sector. + Utilize data and analytical methodologies to optimize and grow your assigned portfolio of travel accounts. + Educate, support, and train agencies, industry partners, and other stakeholders on Capital One Shopping's offerings. + Collaborate with Product, Revenue Management, and other internal teams to drive business growth. + Manage a broad portfolio of enterprise travel relationships, demonstrating the ability to influence and build consensus across multiple teams. + Create and deliver executive-level presentations and materials. **An ideal candidate will possess:** + Strong strategic, analytical, and data-analysis skills. + Demonstrated experience in strategic client-facing interactions (in-person, phone, email). + Excellent written and verbal communication skills. + Experience in identifying, creating, and building strategies to achieve organizational objectives. + Prior experience taking full ownership of client relationships and partnering with internal stakeholders to create customized solutions for partners to drive results. + A strong commitment to team culture, collaboration, and open communication. **Basic Qualifications** **:** + Bachelor's Degree or Military experience + At least 12 years of experience in strategic client-facing sales or account management roles in the travel industry + At least 8 years of experience managing, selling, and developing relationships with merchants in the travel industry + At least 8 years of experience reviewing or analyzing data **Preferred Qualifications** **:** + MBA + 10+ years of affiliate, enterprise sales, or performance marketing experience + 8+ years of leading high functioning Sales teams + Robust existing relationships and a comprehensive understanding of the Travel ecosystem, including key stakeholders and partners + Experience managing technical integrations **At this time, Capital One will not sponsor a new applicant for employment authorization for this position.** The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Remote (Regardless of Location): $181,800 - $207,500 for Director, Capital One Ad Solutions Richmond, VA: $181,800 - $207,500 for Director, Capital One Ad Solutions Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website (******************************************* . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at ************** or via email at RecruitingAccommodation@capitalone.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to ********************** Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
    $66k-93k yearly est. 60d+ ago
  • Distinguished Engineer - Network Connectivity (Remote-Eligible)

    Capital One 4.7company rating

    Charleston, WV jobs

    As a Distinguished Engineer at Capital One, you will be a part of a community of technical experts working to define the future of banking in the cloud. You will work alongside our talented team of developers, machine learning experts, product managers and people leaders. Our Distinguished Engineers are leading experts in their domains, helping devise practical and reusable solutions to complex problems. You will drive innovation at multiple levels, helping optimize business outcomes while driving towards strong technology solutions. At Capital One, we believe diversity of thought strengthens our ability to influence, collaborate and provide the most innovative solutions across organizational boundaries. You will promote a culture of engineering excellence, and strike the right balance between lending expertise and providing an inclusive environment where the ideas of others can be heard and championed. You will lead the way in creating next-generation talent for Capital One Tech, mentoring internal talent and actively recruiting to keep building our community. Distinguished Engineers are expected to lead through technical contribution. You will operate as a trusted advisor for our key technologies, platforms and capability domains, creating clear and concise communications, code samples, blog posts and other material to share knowledge both inside and outside the organization, inclusive of producing MVP's through direct hands-on software contributions. You will specialize in a particular subject area, but your input and impact will be sought and expected throughout the organization. The Distinguished Engineer will be a part of the **Connectivity Evolution** organization focusing on driving strategy and best practices around the enterprise **network agenda & infrastructure automation** , while collaborating across domains with Cyber, Cloud and Software Engineering teams. Expertise with the following technologies are ideal for success in the role: IP networks ranging Cloud Networks, BGP, IS-IS, SD-WAN, VxLAN, Wi-Fi with software tools like Ansible, Python, Saltstack, etc. If you are ready to provide thought leadership and build engineering excellence across Capital One's engineering teams, come join us in our mission to change banking for good. **Key responsibilities** : + Articulate and evangelize a bold technical vision for your domain + Decompose complex problems into practical and operational solutions + Ensure the quality of technical design and implementation + Serve as an authoritative expert on non-functional system characteristics, such as performance, scalability and operability + Continue learning and injecting advanced technical knowledge into our community + Handle several projects simultaneously, balancing your time to maximize impact + Act as a role model and mentor within the tech community, helping to coach and strengthen the technical expertise and know-how of our engineering and product community **Basic Qualifications:** + Bachelor's Degree + At least 7 years of experience in Software Development or Software Engineering + At least 5 years of experience in Network Engineering designing and implementing multi-site networks **Preferred Qualifications:** + Bachelor's or Master's Degree in Computer Science or a related field + 10+ years of Software Engineering or Software Development experience + 10+ years of professional experience coding in commonly used languages like Java, Python, Go, JavaScript/TypeScript, Swift, etc. + 10+ years of experience with Networking (BGP, Wi-Fi, SD-WAN, Cloud Networking and Data Center Networking) + 10+ years of professional experience in the full lifecycle of system development, from conception through architecture, implementation, testing, deployment and production support + 7+ years of experience in building distributed systems & highly available services using cloud computing services (AWS, GCP, Azure) + 3+ years of experience with IPv6 implementation in the Cloud **Capital One is open to hiring a remote employee for this opportunity.** **Capital One will consider sponsoring a new qualified applicant for employment authorization for this position.** The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Remote (Regardless of Location): $244,700 - $279,200 for Distinguished Engineer McLean, VA: $269,100 - $307,200 for Distinguished Engineer New York, NY: $293,600 - $335,100 for Distinguished Engineer Plano, TX: $244,700 - $279,200 for Distinguished Engineer Richmond, VA: $244,700 - $279,200 for Distinguished Engineer Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website (******************************************* . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at ************** or via email at RecruitingAccommodation@capitalone.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to ********************** Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
    $70k-89k yearly est. 4d ago
  • Loan Servicing Setup Specialist

    Carrington 4.4company rating

    Charleston, WV jobs

    **Come join our amazing team and work remote from home!** The Loan Servicing Setup Specialist is responsible for the reconciliation and auditing of all originated loans boarded onto the servicing system against the final loan documents to ensure the uploaded information is accurate. Perform all duties in accordance with the company's policies and procedures, all US state and federal laws and regulations, wherein the company operates. The target pay for this position is $18.00/hr - $19.00/hr. **What you'll do:** + Analyze and audit newly originated loan files for quality and compliance. + Audit closing documents pertaining to newly originated residential loans files and obtain any missing documents and arrange for errors to be corrected, such as deficiencies that would prevent agency eligibility. + Identify post-close errors, documentation deficiencies and/or agency eligibility violations and work through to resolution with appropriate department(s). + Setup details for pre-payment penalty loans added to the loan servicing system. + Maintain company quality and daily production expectations. + Setup newly boarded loans late charge details based on current late charge matrix. + Setup newly boarded loans with correct task to ensure they are audited in a timely manner. + Register, deactivate and make changes to MINs in the MERS system when necessary. + Use internal databases to verify documents pertaining to a loans MERS status are being completed. + Complete daily report activities as assigned. + Assist acquisitions with validations of incoming transfers. + Assist with setup and audit of prior servicer modifications in the Loan Servicing System. + Assist with the validation forms for all incoming acquisitions as needed. + Assist Special Loans with SCRA denials + Knowledge of mortgage industry terminology + Knowledge of Microsoft Suite at a basic level + Ability to organize and prioritize own work schedule on short-term basis (longer that one month) and within allotted work schedule timelines + Ability to add, subtract, multiply, and divide and to record, balance, and check results for accuracy + Ability to express or exchange ideas by means of the spoken word, communicating orally with other accurately, audibly, and quickly **What you'll need:** + High school diploma or equivalent required. + A minimum of one year experience in a mortgage servicing environment preferred. **Our Company:** Carrington Mortgage Services is part of The Carrington Companies, which provide integrated, full-lifecycle mortgage loan servicing assistance to borrowers and investors, delivering exceptional customer care and programs that support borrowers and their homeownership experience. We hope you'll consider joining our growing team of uniquely talented professionals as we transform residential real estate. To read more visit: ************************** . **What We Offer:** + Comprehensive healthcare plans for you and your family. Plus, a discretionary 401(k) match of 50% of the first 4% of pay contributed. + Access to several fitness, restaurant, retail (and more!) discounts through our employee portal. + Customized training programs to help you advance your career. + Employee referral bonuses so you'll get paid to help Carrington and Vylla grow. + Educational Reimbursement. + Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates. For more information about Carrington Charitable Foundation, and the organizations and programs, it supports through specific fundraising efforts, please visit: carringtoncf.org. **Notice to all applicants: Carrington does not do interviews or make offers via text or chat.** \#LI-SY1 Carrington is an equal opportunity employer. It is the policy of the company that applicants be considered for positions for which they qualify without regard to race, color, religion, sex, gender identity, national origin, ancestry, age, marital status, sexual orientation, protected veterans status, physical or mental disability or any other legally protected category. Carrington will make reasonable accommodations for known physical or mental limitations of a qualified applicant or employee with a disability unless the accommodation will impose an undue hardship on the company.
    $18-19 hourly 37d ago

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