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Dispatcher jobs at Mesilla Valley Transportation - 296 jobs

  • Dispatcher, Public Safety

    Capital Metropolitan Transportation Authority 4.2company rating

    Austin, TX jobs

    WHO WE'RE LOOKING FOR The Public Safety Dispatcher I reports to the Supervisor, Public Safety Dispatch. This position is responsible for radio dispatching of transit Public Safety members to calls for service, monitoring transit security officer activities and locations and making accurate and concise data updates to the Computer Aided Dispatch (CAD) computer system. Hourly Pay Range - $26.20-$27.50 WHAT YOU BRING High School Diploma or GED. One (1) year of experience as an Emergency Services, Public Safety Dispatcher, and/or 911 Call Taker. Must have the ability to obtain Basic Telecommunicator Certificate within 12 months of hire and maintain continuing certification credits as required. Must be able to pass extensive background investigation. Must be able to obtain TCIC/NCIC certification within 6 months of employment. Knowledge, Skills and Abilities: Knowledge of the operations of an Emergency Communications Center. Skill in oral and written communication. Skill in handling conflict and uncertain situations. Skill in handling multiple tasks and prioritizing. Skill in using computers and related software applications. Ability to work in close quarters and to wear a headset. Ability to apply telephone interviewing techniques. Ability to quickly and accurately obtain appropriate information. Ability to learn and communicate transit police information. Ability to deal tactfully with the public and others. Ability to work well under pressure. Ability to obtain knowledge of Radio and CAD Down Procedures. Ability to relay or work with other service agencies. Ability to establish and maintain effective communication and working relationships with other CapMetro employees and the public. Support Capital Metropolitan Transportation Authority's Safety Management Systems (SMS) process by following safety and security policies, considering safety in every action and reporting safety and security concerns. Perform other duties as assigned. WORK ENVIRONMENT AND PHYSICAL DEMANDS Work is generally performed in an office environment in which there is only minimal exposure to unpleasant and/or hazardous working conditions. This position works with multiple project timelines and is responsible for managing employees performing work of a complex nature. Incumbent must have the ability to stand and sit frequently throughout an eight-hour period, reach vertically for overhead use as well as horizontally. Must be able to use a telephone or headset equipment. Incumbent must be able to lift and move material weighing up to 20 lbs., perform work at a computer terminal for 8 hours a day, and function in an environment with constant interruptions. Reasonable accommodations may be made to enable individuals with disability to perform the essential functions as previously described. This job is required to work different shifts, and the work schedule will vary. Shift assignments and days off rotate and are varied to meet the needs of a 24-hour, 7-day a week operation in an Emergency Response environment. To be considered for this position, candidates must be available for various shifts and various days off. Weekend and holiday work is required. Mobility Status: As a Stationed position, the incumbent is expected to be assigned an individual workspace. Expected to work in the office 5 days a week. This is a non-hybrid assignment. Mobility status is subject to change at any time based on business needs or organizational decisions. This role is based in Austin, Texas and requires relocation to the Austin, Texas area prior to start date. SAFETY SENSITIVE POSITION This position is identified as a FTA safety-sensitive position. An employee in this position is required to participate in the Employer's testing program for prohibited substances. Participation in this program is a condition of employment with CapMetro. A safety-sensitive employee is randomly tested for prohibited drug use or alcohol misuse while the employee is performing safety-sensitive functions; just before the employee is to perform safety sensitive functions; or just after the employee has ceased performing such functions. SECURITY SENSITIVE POSITION This position has been identified as a “Security Sensitive” position. CapMetro will conduct annual background checks on incumbents in this position. A position is “Security Sensitive” if the incumbent handles currency, has access to sensitive computerized databases, has access to master keys, or works in an area of the CapMetro that has been designated as a security-sensitive area. WHAT YOU'LL BE DOING Note: The duties and primary responsibilities below are intended to describe the general content of and requirements of this job and are not intended to be an exhaustive statement of duties. Search law enforcement databases to obtain information regarding warrant checks, driver's license checks, license plate checks, warrant confirmations, involvement checks and other required reviews. Assign and monitor transit police and public safety members to police, and security incidents. Operate Police CAD System to run warrant checks, utilize map system to dispatch nearest resources, enter and dispatch calls, request assistance from other agencies and see prior history at location. Monitor Radio Systems according to the rules and regulations. Maintain a working knowledge of details and procedures with the ability to apply them instantly in emergency situations, making sound decisions and quickly reacting positively under stressful conditions. Dispatch calls based on priority system, new call types and priorities and determine when status priority should be upgraded. Compile and prepare shift activity reports to track operational activities and personnel. Coordinate the flow of work from one shift to another. Assist operations in the resolutions of difficult or complex calls. Operate communications equipment in monitoring and determining the exact nature of each request for service. Maintain constant awareness of status of mobile units and update information as it changes. Receive radio calls from field units; transmit messages via radio or telephone as needed. Update information on an ongoing basis to ensure all documentation is accurate and concise. Monitor suspicious activity reporting and assign reports to police, public safety members, and other departments. Monitor video systems in support of public safety members, security department, and other departments. Support Capital Metropolitan Transportation Authority's Safety Management Systems (SMS) process by following safety and security policies, considering safety in every action and reporting safety and security concerns. Perform other duties as assigned.
    $26.2-27.5 hourly Auto-Apply 3d ago
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  • Dispatcher Lead, Public Safety

    Capital Metropolitan Transportation Authority 4.2company rating

    Austin, TX jobs

    WHO WE'RE LOOKING FOR The Dispatch Lead, Public Safety reports to the Supervisor, Public Safety Dispatch. This position is responsible for the intermediate leadership and support to the Public Safety Dispatchers and will assist the Supervisor, Public Safety in the supervision of the daily activities. Assist in radio dispatching of transit security officers to calls for service, monitoring transit security officer activities and locations and making accurate and concise data updates to the Computer Aided Dispatch computer system. Perform computer clearances and information searches using the National Crime Information System (NCIC) and Texas Crime Information System (TCIC). When necessary, this position will monitor transit system videos to support transit security operations. WHAT YOU BRING High School Diploma or GED. Six (6) years of experience as an Emergency Communications Dispatcher. Active TCOLE-Telecommunications Operator License. Knowledge, Skills and Abilities: Knowledge of the operations of an Emergency Communications Center. Knowledge of OpenFox Software. Knowledge of Police CAD System. Skill in oral and written communication. Skill in handling conflict and uncertain situations. Skill in handling multiple tasks and prioritizing. Skill in using computers and related software applications. Ability to work in close quarters and to wear a headset. Ability to apply telephone interviewing techniques. Ability to quickly and accurately obtain appropriate information. Ability to learn and communicate transit police information. Ability to deal tactfully with the public and others. Ability to find solutions to complex problems. Ability to manage multiple projects, meet established deadlines, generate spreadsheets, and write reports. Ability to establish and maintain effective communication and working relationships with other Capital Metro employees and the public. Ability to manage and monitor work performance of a department including ability to: Evaluate program and work objectives and effectiveness. Establish broad organizational goals. Re-align work and staffing assignments for the department. WORK ENVIRONMENT AND PHYSICAL DEMANDS Work is generally performed in an office environment in which there is only minimal exposure to unpleasant and/or hazardous working conditions. This position works with multiple project timelines and is responsible for managing employees performing work of a complex nature. Incumbent must have the ability to stand and sit frequently throughout an eight-hour period, reach vertically for overhead use as well as horizontally. Must be able to use a telephone or headset equipment. Incumbents must be able to lift and move material weighing up to 20 lbs., perform work at a computer terminal for 6-8 hours a day, and function in an environment with constant interruptions. Reasonable accommodation may be made to enable individuals with a disability to perform the essential functions as previously described. Mobility Status: As a Stationed position, the incumbent is expected to be assigned an individual workspace. Expected to work in the office 4 days a week. Mobility status is subject to change at any time based on business needs or organizational decisions. SECURITY SENSITIVE POSITION This position has been identified as a “Security Sensitive” position. CapMetro will conduct annual background checks on incumbents in this position. A position is “Security Sensitive” if the incumbent handles currency, has access to sensitive computerized databases, has access to master keys, or works in an area of the CapMetro that has been designated as a security-sensitive area. SAFETY SENSITIVE POSITION This position is identified as a FTA safety-sensitive position. An employee in this position is required to participate in the Employer's testing program for prohibited substances. Participation in this program is a condition of employment with CapMetro. A safety-sensitive employee is randomly tested for prohibited drug use or alcohol misuse while the employee is performing safety-sensitive functions; just before the employee is to perform safety sensitive functions; or just after the employee has ceased performing such functions. WHAT YOU'LL BE DOING Note: The duties and primary responsibilities below are intended to describe the general content of and requirements of this job and are not intended to be an exhaustive statement of duties. Assign and monitor transit security calls. Assist with management of the day-to-day Public Safety operations for CapMetro and contractors. Work with operations staff, supervisors, radio control, and management to prevent or solve public safety concerns. Compile and prepare shift activity reports to track operational activities and personnel. Coordinate the flow of work from one shift to another. Assist operations in the resolutions of difficult or complex calls. Operate communications equipment in monitoring and determining the exact nature of each request for service. Operate Radio System in accordance with CapMetro and LCRA/GATRRS rules and regulations. Maintain constant awareness of status of mobile units and update information as it changes. Receive radio calls from field units; transmit messages via radio or telephone as needed. Update information on an ongoing basis to ensure all documentation is accurate and concise. Monitor suspicious activity reporting and assign reports to security or other departments. Monitor video systems in support of security department operations. Assist supervisor in monitoring performance standards, conducting administrative investigations and reviews, counsel staff, and coordinate disciplinary action regarding the Public Safety Dispatchers. Research, analyze and prepare a variety of statistical and other reports for manager, security and other CapMetro leadership as directed. Support Capital Metropolitan Transportation Authority's Safety Management Systems (SMS) process by following safety and security policies, considering safety in every action and reporting safety and security concerns. Perform other duties as assigned.
    $27k-34k yearly est. Auto-Apply 60d+ ago
  • Transportation Dispatcher

    Dayton Freight 4.6company rating

    Dayton, OH jobs

    Stable and growing organization Competitive weekly pay Quick advancement Professional, positive and people-centered work environment Modern facilities Clean, late model equipment Comprehensive benefits package: Health, Dental, Vision, AD&D, 401(k), etc. Paid holidays (8); paid vacation and personal days Responsibilities The Transportation Dispatch Assistant provides support to the Transportation Coordinators and Drivers. Accurately fulfill the plans developed by Transportation Coordinators Provide support to Drivers in order to deliver shipments to their destination in a timely manner Assist Drivers with equipment breakdowns, spills and inquiries associated with the operation Process phone calls from Drivers and Service Centers in a professional and timely manner Understand dispatch management software to execute the planning of Driver assignments Maintain excellent communication with internal customers Continuously look for opportunities to improve processes Qualifications Background in transportation, logistics coordinating, dispatching or in LTL operations Excellent planning capabilities in a fast paced environment Professional and courteous communicator Must be able to work 2nd or 3rd shifts Benefits Stable and growing organization Competitive weekly pay Quick advancement Professional, positive and people-centered work environment Modern facilities Clean, late model equipment Comprehensive benefits package: Health, Dental, Vision, AD&D, 401(k), etc. Paid holidays (8); paid vacation and personal days
    $35k-48k yearly est. Auto-Apply 60d+ ago
  • Shuttle Transportation Dispatcher

    Transwest Mobility 4.5company rating

    Sunnyvale, CA jobs

    Job Description About TransWest: We move people. We help them get to work, school, or play. From A to B, and everything in between. By shuttle, bus, charter or valet, we find creative ways to move people, business, and communities forward. We partner with some of the world's leading companies to create personalized transportation systems and hospitality experiences. We go above and beyond to remove stress in all interactions and make things a little easier for all we serve. The Dispatcher monitors and oversees day-to-day vehicle operations and monitors all ‘in service' TransWest vehicles, ensuring they are on time and on route. With an ability to problem solve and act quickly, the Dispatcher will create solutions in the moment and be the point of contact for drivers and supervisors via phone and email communications regarding issues, shuttle delays, rerouting, accidents, late departures and more to ensure operations are kept on track to meet our service requirements. Compensation: $31.00 - $31.00 / Hour Annual Discretionary Bonus Program Benefits: Medical, Dental, Vision & Life Insurance 401k with matching Annual pay raises Holiday pay Paid Time Off- up to 80 hours per year with increasing amounts based on your years of service Responsibilities: Monitor vehicles and routes on our dispatch monitors and quickly react to changes and issues. Ensure dispatch programs (TripShot, Samsara, other) are accurate including vehicle, driver and route assignments. Update and/or create new routes as needed. Monitor Samsara Data pertaining to driver check-ins and check-outs (pre-& post trips), geo-fencing, driver registration and when needed support Fleet Manager on non-reporting units. Manage WIFI uptime and resetting through online portal. Proactively communicate to clients as needed via push notifications, emails and phone calls. Communicate with Managers/Supervisors on delays, driver and vehicle issues, late check- ins, late routes and other information critical to service success. Monitor client email inboxes and reply to emails as needed. Assist with lost and found items. Be the point of contact to answer dispatch phones pertaining to shuttle issues / delays. Create and monitor on-time performance and recommend route changes to improve service. Create and pull reports from TripShot and Samsara that help measure our success. Communicate with clients as needed via email and telephone to address inquiries, provide updates, and ensure high-quality service. Other duties as assigned. Requirements: Must be at least 21 years of age Previous dispatch experience required Experience with TripShot, Samsara or other dispatching software preferred Detail-oriented w/strong problem-solving and troubleshooting skills Prioritization while multi-tasking under pressure and within short time constraints Exceptional written and verbal communication skills, as well as organizational and interpersonal abilities Able to work independently and professionally with all levels of the organization. TransWest Culture: Come join our close-knit team. We enjoy having summer BBQ's, holiday parties, games, contests and so much more at our bus yards and in the office. Our Commitment to Diversity, Equity, Inclusion, and Belonging: At TransWest, we pride ourselves on building a diverse workforce and collaborative spaces where people of different lived experiences, backgrounds, abilities, and identities can thrive. Everyone on the team at TransWest emphasizes and practices our core values every day that are based on continued growth, reliability, safety, caring for our work, clients, and each other. Our commitment to diversity, equity, and inclusion is an evolving area where we will continue to listen and learn from our team members, business partners, community partners, and thought leaders to optimize our impact.
    $31-31 hourly 8d ago
  • Shuttle Transportation Dispatcher

    Transwest Mobility 4.5company rating

    Sunnyvale, CA jobs

    About TransWest: We move people. We help them get to work, school, or play. From A to B, and everything in between. By shuttle, bus, charter or valet, we find creative ways to move people, business, and communities forward. We partner with some of the world's leading companies to create personalized transportation systems and hospitality experiences. We go above and beyond to remove stress in all interactions and make things a little easier for all we serve. The Dispatcher monitors and oversees day-to-day vehicle operations and monitors all ‘in service' TransWest vehicles, ensuring they are on time and on route. With an ability to problem solve and act quickly, the Dispatcher will create solutions in the moment and be the point of contact for drivers and supervisors via phone and email communications regarding issues, shuttle delays, rerouting, accidents, late departures and more to ensure operations are kept on track to meet our service requirements. Compensation: $31.00 - $31.00 / Hour Annual Discretionary Bonus Program Benefits: Medical, Dental, Vision & Life Insurance 401k with matching Annual pay raises Holiday pay Paid Time Off- up to 80 hours per year with increasing amounts based on your years of service Responsibilities: Monitor vehicles and routes on our dispatch monitors and quickly react to changes and issues. Ensure dispatch programs (TripShot, Samsara, other) are accurate including vehicle, driver and route assignments. Update and/or create new routes as needed. Monitor Samsara Data pertaining to driver check-ins and check-outs (pre-& post trips), geo-fencing, driver registration and when needed support Fleet Manager on non-reporting units. Manage WIFI uptime and resetting through online portal. Proactively communicate to clients as needed via push notifications, emails and phone calls. Communicate with Managers/Supervisors on delays, driver and vehicle issues, late check- ins, late routes and other information critical to service success. Monitor client email inboxes and reply to emails as needed. Assist with lost and found items. Be the point of contact to answer dispatch phones pertaining to shuttle issues / delays. Create and monitor on-time performance and recommend route changes to improve service. Create and pull reports from TripShot and Samsara that help measure our success. Communicate with clients as needed via email and telephone to address inquiries, provide updates, and ensure high-quality service. Other duties as assigned. Requirements: Must be at least 21 years of age Previous dispatch experience required Experience with TripShot, Samsara or other dispatching software preferred Detail-oriented w/strong problem-solving and troubleshooting skills Prioritization while multi-tasking under pressure and within short time constraints Exceptional written and verbal communication skills, as well as organizational and interpersonal abilities Able to work independently and professionally with all levels of the organization. TransWest Culture: Come join our close-knit team. We enjoy having summer BBQ's, holiday parties, games, contests and so much more at our bus yards and in the office. Our Commitment to Diversity, Equity, Inclusion, and Belonging: At TransWest, we pride ourselves on building a diverse workforce and collaborative spaces where people of different lived experiences, backgrounds, abilities, and identities can thrive. Everyone on the team at TransWest emphasizes and practices our core values every day that are based on continued growth, reliability, safety, caring for our work, clients, and each other. Our commitment to diversity, equity, and inclusion is an evolving area where we will continue to listen and learn from our team members, business partners, community partners, and thought leaders to optimize our impact.
    $31-31 hourly Auto-Apply 37d ago
  • Dispatch Clerk

    Geodis 4.7company rating

    Pflugerville, TX jobs

    Shift/Schedule: * Schedule Details Shift: 40 Hour Work Week * Rotating Schedule: Drivers are on the road from 5am-12am, so in order to have sufficient coverage we need someone with the flexibility adhere to our rotation schedule. This schedule can require you to work either of the following shifts based on the need and staffing: (Opener Shift) 5am-2pm (Mid Shift) 9am-5pm, and (Closing Shift) 12pm-9pm. * Overtime is rarely needed, however weekends will be needed quite often and that can consist of both Saturday and Sunday or just of those days. You will always get two days off a week. They vary based off the rotating schedule. Text DELIVER to 88300 to apply or check out more jobs at ********** GEODIS.com! GEODIS specializes in unlocking business value in a complex world, ensuring seamless movement of goods worldwide. As a global third-party logistics provider (3PL), we power A Better Way to Deliver for the world's top brands and manufacturers. Fuel your career with GEODIS and discover endless growth opportunities. Look what you'll get by joining the GEODIS team! * Get Good Money - Fair pay and some jobs come with bonus opportunities. * Get the Right Job/Right Schedule - Part-time, full-time, seasonal - days, nights, weekends, and even gig work. We have the job and shift you want.* * Get Paid Early - Payday as early as you want. Access your earnings on demand. * Get Free Healthcare - Access to telemedicine from day 1 at no cost. Other benefit options include healthcare, dental, and vision at affordable costs after a short waiting period.* * Get a Break - Paid holidays, time off, short-term disability, and new parent leave are a few of the ways we support time away from work to take care of your life.* * Stay Safe - We pride ourselves on a safe, clean, and healthy work environment for everyone. * Get a Voice - We are always asking our teammates to tell us how to make their experience working at GEODIS even better. * Get Promoted - When you are ready to take the next step in your career, we will be there to support you. We promote about 10% of our warehouse workers each year. * Get a Boost - Our "GEODIS Compassion Fund" makes one-time grants to teammates who have experienced unexpected catastrophes. * Get Involved - Volunteer in your community or donate to the "GEODIS Foundation" or "GEODIS Compassion Fund". * Have FUN - Work with fun, supportive people just like you! * Find Your Place - We value diversity and seek to provide an inclusive culture. Join an Employee Resource Group, participate in an international lunch, or celebrate your heritage to find your place of belonging. * Find Your Future - Whether you are interested in the opportunity to work seasonally or looking to launch your career, GEODIS is the place! * Eligibility varies based on location, job, employee type, or length of service. What you will be doing: * Ripping and assigning cards to board. * Sending and assigning pick ups to drivers. * Report missed pick ups. * Log Seals on share drive. * Answer calls from Customer service and drivers. * Other Duties as required and assigned Experience * Minimum 6 months related experience and/or training * Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manual * Ability to write routine reports and correspondence * Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form * Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals The following statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. Job Duties as documented in this job description are considered "Essential Functions" and have been created by the standards of the Equal Employment Opportunity Commission (EEOC). The standards of the Americans with Disabilities Act (1990) require that employees be able to perform "Essential Functions" of the job with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the "Essential Functions". More about GEODIS GEODIS is a global third-party logistics provider (3PL for short) powering the supply chains of some of the top brands and manufacturers. Our legacy of excellence in supply chain solutions spans decades. Come find your future with us as we shape the future of logistics. Visit ********** GEODIS.com to learn more.
    $22k-29k yearly est. 54d ago
  • Transportation Dispatcher

    TCI Transportation 3.6company rating

    Indianapolis, IN jobs

    Job Description Join the TCI Team as a Dispatcher - $24/Hour | AM Shift: 5am start time Are you an experienced dispatcher ready to take your career to the next level with a company that values safety, service, and professional growth? TCI Logistics is seeking a dependable and driven Dispatcher to support and manage our day-to-day transportation operations. This is your opportunity to work with a team that keeps logistics running smoothly-and safely. ???? Position Overview As a Dispatcher at TCI, you'll play a critical role in coordinating transportation services across our operations. You'll work closely with drivers, dispatchers, mechanics, and other departments to ensure trips are covered, schedules are met, and compliance is maintained-all while delivering exceptional customer service. ???? Key Responsibilities Coordinate daily operations including dispatching and adjusting driver assignments as needed. Ensure safety is always the #1 priority. Monitor and audit Hours of Service (HOS) for compliance. Work with recruiting and training teams to support new driver onboarding and orientations. Support equipment logistics, maintenance scheduling, and terminal safety activities. Oversee customer service standards, meeting and exceeding performance goals. Maintain clear communication with internal teams and external partners. Organize and lead driver meetings and contribute to a culture of safety and accountability. ????️ Skills & Qualifications Excellent communication and interpersonal skills. Strong attention to detail and ability to multitask. Familiarity with DOT compliance and HOS regulations. Ability to lead by example and work as part of a collaborative team. High level of ethics and confidentiality. Experience in dispatch or logistics is strongly preferred. ⏰ Shift Details AM Shift: 5am start time Schedule: Sunday-Wednesday Sunday-Tuesday: 5:00am-5:00pm Wednesday: 5:00am-11:00am ???? Compensation Hourly Rate: $24/hour
    $24 hourly 28d ago
  • Service Dispatcher

    Crown Equipment Corporation 4.8company rating

    Kirby, TX jobs

    : Crown Equipment Corporation, one of the world's largest lift truck manufacturers, offers local support on a global scale with more than 15 manufacturing facilities worldwide and more than 500 retail locations in over 80 countries. Our global sales and service network provides our customers with a local resource for a wide variety of quality material handling equipment, fleet management solutions, warehouse products and support services to meet their needs anytime, anywhere. Job Posting External Job Duties * Schedule service repairs and dispatch field service technicians to customer locations for service based on location, skill level of the technicians, and facility response guidelines. * Schedule and dispatch planned maintenance to ensure timely completion. * Receive service requests from customers and coworkers. Enter information into the computer. Assist with paperwork and prepare reports. * May handle registering service vans, scheduling maintenance for the rental fleet, scheduling delivery trucks, and coordination of services with outside vendors. Minimum Qualifications * Less than 2 years related experience * High school diploma or equivalent Preferred Qualifications * Excellent phone skills * Good communication, organizational, math and computer skills * Experience with Microsoft Office * Leadership skills, technical experience and knowledge a plus * Ability to multitask * Familiarity with the service territory. Work Authorization: Crown will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship for work authorization now or in the future, are not eligible for hire. No agency calls please. Compensation and Benefits: Crown offers an excellent wage and benefits package for full-time employees including Health/Dental/Vision/Prescription Drug Plan, Flexible Benefits Plan, 401K Retirement Savings Plan, Life and Disability Benefits, Paid Parental Leave, Paid Holidays, Paid Vacation, Tuition Reimbursement, and much more. EOE Veterans/Disabilities Nearest Major Market: San Antonio Job Segment: Facilities, Warehouse, Dispatcher, Outside Sales, Field Service, Operations, Manufacturing, Sales
    $32k-37k yearly est. 28d ago
  • Customer Service Dispatcher

    Now Courier 3.7company rating

    Indianapolis, IN jobs

    We are seeking a detail-oriented and proactive Customer Service Dispatcher to join our growing team. When transportation operations don't stop, neither do we! The CSR/Dispatcher plays a vital frontline role in keeping drivers moving, customers informed, and operations running smoothly through real-time coordination, problem-solving, and onsite support. This position acts as a primary point of contact during assigned shifts, including weekends, ensuring timely communication, issue resolution, and continuity of service. The position is essential to maintaining service reliability, operational efficiency, and customer satisfaction. Essential Duties and Responsibilities: Duties include, but are not limited to: Customer Service & Issue Resolution: Respond to customer inquiries related to deliveries, schedules, or service issues during operations. Answers questions regarding accounts and services. Communicate real-time updates to customers based on firsthand onsite visibility of orders, drivers, and warehouse activity. Resolve service issues proactively by coordinating between drivers, warehouse personnel, and customers. Tracks repeated customer service issues and notifies various teams who can resolve these issues and improve the quality of services and the customer experience. Surveys customers to ensure their issues have been resolved in a satisfactory manner. Delivers the customer experience strategy across a range of touch points, channels, services, and solutions. Onsite Dispatch & Driver Support: Must be onsite during scheduled shifts to support operations and real-time decision making. Serve as the primary point of contact for drivers, including delivery status updates and issue resolution. Provide face-to-face communication with drivers to address route changes, delivery concerns, or last-minute operational needs. Monitor order activity and driver flow to ensure efficient movement and timely deliveries. Assists warehouse staff, as needed. Other Duties & Operational Support: Ensures compliance with customer Service Level Agreement (SLAs). Enters and tracks service orders and ensures account information and recorded data is accurate. Oversees assigned customer invoicing, including escalating issues as necessary for timely resolution. Solicits interest of new or additional services; handoffs information to appropriate sales representative. Supervisory Responsibilities: This job has no employee supervisory responsibilities. Requirements To perform this job successfully, an individual must be able to perform each essential duty according to the requirements of NOW Courier. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities. Education and/or Experience: High School Diploma or G.E.D.; and two years of experience and/or training; or equivalent combination of education and experience. Previous experience working in the logistics and distribution industry is desired. Other Skills and Abilities: Experience in dispatching (trucking or logistics preferred). Proficiency with dispatch/tracking software and Microsoft Office. Ability to work in a fast-paced, high-pressure, deadline driven environment. Ability to manage multiple projects and tasks simultaneously. Highly organized and detail oriented. Resourceful and creative. Analytical skills and problem-solving ability. Ability to adhere to time and attendance policies. Must exhibit professionalism and be effective working with customers and drivers. Proficient with commonly used office software, including but not limited to: MS Word, Excel, PowerPoint, Outlook, as well as telephone and internet communications. Ability to handle confidential information. Maintain regular and punctual attendance. Effective prioritization and time management skills. Strong initiative to strive for continuous accuracy, quality, and timeliness of information. Ability to build and maintain effective relationships through strong interpersonal skills with emphasis on relationship-building and consistent demonstration of solid professional judgement. A genuine commitment to quality on behalf of the company while building a corporate culture committed to excellence is mandatory. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities. While performing the duties of this job, the employee is regularly required to sit; use hands to handle or feel; reach with hands and arms; and talk or hear. The employee frequently will stand; walk; and lift and/or move up to 25 pounds without an assistive device (greater weights may be required with the use of an assistive device). The employee occasionally will climb or balance; stoop, kneel, crouch, or crawl. Specific vision abilities required by this job include close vision (clear vision at 20 inches or less), distance vision (clear vision at 20 feet or more), color vision (ability to identify and distinguish colors), peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point), depth perception (three-dimensional vision, ability to judge distances and spatial relationships), and the ability to adjust focus (ability to adjust the eye to bring an object into sharp focus). Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities This job operates primarily in a professional office environment with minimal safety/health hazard potential. However, job duties may require one to operate in a warehouse environment with moderate safety/health hazard potential. The noise level in the work environment is usually quiet to moderate. This role is required to be on-site. While the offices of company are open from 8AM to 5PM, Monday through Friday, this job will require work beyond these hours which may include weekends and holidays. Benefits As an award-winning company, our employees are the most important force driving our continued success. We offer a challenging and supportive environment with opportunities to learn, grow, and contribute - that's why 93% of current employees would recommend NOW Courier to a friend for employment according to our annual Culture Audit. We invite you to explore our company and bring your skills and expertise to our highly talented team of professionals who are passionate about their work. A satisfying and rewarding career with competitive compensation, comprehensive health care, 401k/profit sharing, paid time off, corporate philanthropy, employee & family events, and more is our commitment to you. EOE M/W/Vets/Disabled
    $27k-32k yearly est. Auto-Apply 19d ago
  • Customer Service Dispatcher

    Now Courier 3.7company rating

    Indianapolis, IN jobs

    Job Description We are seeking a detail-oriented and proactive Customer Service Dispatcher to join our growing team. When transportation operations don't stop, neither do we! The CSR/Dispatcher plays a vital frontline role in keeping drivers moving, customers informed, and operations running smoothly through real-time coordination, problem-solving, and onsite support. This position acts as a primary point of contact during assigned shifts, including weekends, ensuring timely communication, issue resolution, and continuity of service. The position is essential to maintaining service reliability, operational efficiency, and customer satisfaction. Essential Duties and Responsibilities: Duties include, but are not limited to: Customer Service & Issue Resolution: Respond to customer inquiries related to deliveries, schedules, or service issues during operations. Answers questions regarding accounts and services. Communicate real-time updates to customers based on firsthand onsite visibility of orders, drivers, and warehouse activity. Resolve service issues proactively by coordinating between drivers, warehouse personnel, and customers. Tracks repeated customer service issues and notifies various teams who can resolve these issues and improve the quality of services and the customer experience. Surveys customers to ensure their issues have been resolved in a satisfactory manner. Delivers the customer experience strategy across a range of touch points, channels, services, and solutions. Onsite Dispatch & Driver Support: Must be onsite during scheduled shifts to support operations and real-time decision making. Serve as the primary point of contact for drivers, including delivery status updates and issue resolution. Provide face-to-face communication with drivers to address route changes, delivery concerns, or last-minute operational needs. Monitor order activity and driver flow to ensure efficient movement and timely deliveries. Assists warehouse staff, as needed. Other Duties & Operational Support: Ensures compliance with customer Service Level Agreement (SLAs). Enters and tracks service orders and ensures account information and recorded data is accurate. Oversees assigned customer invoicing, including escalating issues as necessary for timely resolution. Solicits interest of new or additional services; handoffs information to appropriate sales representative. Supervisory Responsibilities: This job has no employee supervisory responsibilities. Requirements To perform this job successfully, an individual must be able to perform each essential duty according to the requirements of NOW Courier. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities. Education and/or Experience: High School Diploma or G.E.D.; and two years of experience and/or training; or equivalent combination of education and experience. Previous experience working in the logistics and distribution industry is desired. Other Skills and Abilities: Experience in dispatching (trucking or logistics preferred). Proficiency with dispatch/tracking software and Microsoft Office. Ability to work in a fast-paced, high-pressure, deadline driven environment. Ability to manage multiple projects and tasks simultaneously. Highly organized and detail oriented. Resourceful and creative. Analytical skills and problem-solving ability. Ability to adhere to time and attendance policies. Must exhibit professionalism and be effective working with customers and drivers. Proficient with commonly used office software, including but not limited to: MS Word, Excel, PowerPoint, Outlook, as well as telephone and internet communications. Ability to handle confidential information. Maintain regular and punctual attendance. Effective prioritization and time management skills. Strong initiative to strive for continuous accuracy, quality, and timeliness of information. Ability to build and maintain effective relationships through strong interpersonal skills with emphasis on relationship-building and consistent demonstration of solid professional judgement. A genuine commitment to quality on behalf of the company while building a corporate culture committed to excellence is mandatory. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities. While performing the duties of this job, the employee is regularly required to sit; use hands to handle or feel; reach with hands and arms; and talk or hear. The employee frequently will stand; walk; and lift and/or move up to 25 pounds without an assistive device (greater weights may be required with the use of an assistive device). The employee occasionally will climb or balance; stoop, kneel, crouch, or crawl. Specific vision abilities required by this job include close vision (clear vision at 20 inches or less), distance vision (clear vision at 20 feet or more), color vision (ability to identify and distinguish colors), peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point), depth perception (three-dimensional vision, ability to judge distances and spatial relationships), and the ability to adjust focus (ability to adjust the eye to bring an object into sharp focus). Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities This job operates primarily in a professional office environment with minimal safety/health hazard potential. However, job duties may require one to operate in a warehouse environment with moderate safety/health hazard potential. The noise level in the work environment is usually quiet to moderate. This role is required to be on-site. While the offices of company are open from 8AM to 5PM, Monday through Friday, this job will require work beyond these hours which may include weekends and holidays. Benefits As an award-winning company, our employees are the most important force driving our continued success. We offer a challenging and supportive environment with opportunities to learn, grow, and contribute - that's why 93% of current employees would recommend NOW Courier to a friend for employment according to our annual Culture Audit. We invite you to explore our company and bring your skills and expertise to our highly talented team of professionals who are passionate about their work. A satisfying and rewarding career with competitive compensation, comprehensive health care, 401k/profit sharing, paid time off, corporate philanthropy, employee & family events, and more is our commitment to you. EOE M/W/Vets/Disabled
    $27k-32k yearly est. 20d ago
  • Service Dispatcher

    Crown Equipment Corporation 4.8company rating

    San Antonio, TX jobs

    :** Crown Equipment Corporation, one of the world's largest lift truck manufacturers, offers local support on a global scale with more than 15 manufacturing facilities worldwide and more than 500 retail locations in over 80 countries. Our global sales and service network provides our customers with a local resource for a wide variety of quality material handling equipment, fleet management solutions, warehouse products and support services to meet their needs anytime, anywhere. **Job Posting External** **Job Duties** + Schedule service repairs and dispatch field service technicians to customer locations for service based on location, skill level of the technicians, and facility response guidelines. + Schedule and dispatch planned maintenance to ensure timely completion. + Receive service requests from customers and coworkers. Enter information into the computer. Assist with paperwork and prepare reports. + May handle registering service vans, scheduling maintenance for the rental fleet, scheduling delivery trucks, and coordination of services with outside vendors. **Minimum Qualifications** + Less than 2 years related experience + High school diploma or equivalent **Preferred Qualifications** + Excellent phone skills + Good communication, organizational, math and computer skills + Experience with Microsoft Office + Leadership skills, technical experience and knowledge a plus + Ability to multitask + Familiarity with the service territory. **Work Authorization:** Crown will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship for work authorization now or in the future, are not eligible for hire. No agency calls please. **Compensation and Benefits:** Crown offers an excellent wage and benefits package for full-time employees including Health/Dental/Vision/Prescription Drug Plan, Flexible Benefits Plan, 401K Retirement Savings Plan, Life and Disability Benefits, Paid Parental Leave, Paid Holidays, Paid Vacation, Tuition Reimbursement, and much more. EOE Veterans/Disabilities
    $32k-37k yearly est. 60d ago
  • Coordinator, Dispatch

    McLane Company, Inc. 4.7company rating

    Rancho Cucamonga, CA jobs

    Take your career further with McLane! The McLane team is the driving force behind our success. A diverse group of professionals, from Sales and IT to Dispatchers and Mechanics, work together seamlessly to keep our operations running smoothly. Their dedication, expertise, and collaborative spirit are essential to achieving our goals and supporting other teams within the organization. As a member of our team, you'll have the chance to learn from industry leaders, develop your skills, and build lasting connections with colleagues nationwide. The Dispatch Coordinator position is responsible for Driver dispatch operations in the Transportation Department. Benefits you can count on: * Pay rate: $20.00 to $23.00 per hour. * Schedule: Monday- Friday, 9am to 5:30pm. * Generous benefits that start on your 60th day: medical, dental, and vision insurance, FSA/HSA and company-paid life insurance. * Earn vacation time, and sick leave accrual from day one and paid holidays after 90 days. * 401(k) Profit Sharing Plan after 90 days. * Additional benefits: pet insurance, parental leave, employee assistance programs, discount programs, tuition reimbursement program, and more! What you'll do as a Dispatch Coordinator: * Prepare daily records and memos and maintain filing system for Driver Vehicle Inspection Reports. * Complete transportation pouches including route manifests, invoices, special customer notifications, maps and stores keys for drivers. * Develop and update driver and helper dispatch schedule daily. * Understand DOT hours of service and ensure driver compliance. * Set up daily tractor/trailer assignment for drivers. * Verify roadworthiness and keep maintenance records for tractors and trailers. * Call customers to inform them of variances in delivery times. * Expedite driver manifests and highlight keys. * Provide timely reports to immediate supervisor as requested. * Possess very strong interpersonal skills and be able to discuss dispatch issues with Driver Specialists, Customers and managers. * Meet this position's physical demands. * Other duties may be assigned. Qualifications you'll bring as a Dispatch Coordinator Teammate: * High School Diploma. * Knowledge of mainframe computer software (PeopleSoft) relating to record keeping/scheduling for drivers and helpers. * Preferred experience in Windows environment and on Excel, Microsoft Word, and Access programs; or similar programs. * Have 2 years in similar function (preferred). * Map reading abilities. * Understanding of distribution systems. * Ability to communicate in various methods with different levels. * Mathematical ability for maintaining schedules. * Understanding of dispatch issues and procedures. * This position requires the ability to read, write, and understand English at a level sufficient to perform job-related tasks effectively and safely. This includes understanding work instructions, safety protocols, and communications essential to the role. The requirement is directly related to the nature of the job and ensures compliance with workplace safety and operational standards. Fit the following? We want you here! * Safety-focused * Reliable * Adaptable * Dedicated Moving America forward - together. We've been forging our path as a leader in the distribution industry since 1894. Building an expansive nationwide network of team members for 130 years has allowed us to stay agile for our clients across the restaurant, retail, and e-commerce industries. We look to the future and are ready to continue making industry-defining moves by embracing the newest technology into our practices, continuing team member training, and emphasizing our people-centered culture. Candidates may be subject to a background check and drug screen, in accordance with applicable laws. All applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. For our complete EEO and Pay Transparency statement, please visit ******************************************
    $20-23 hourly 20d ago
  • Coordinator, Dispatch

    McLane 4.7company rating

    Rancho Cucamonga, CA jobs

    Take your career further with McLane! The McLane team is the driving force behind our success. A diverse group of professionals, from Sales and IT to Dispatchers and Mechanics, work together seamlessly to keep our operations running smoothly. Their dedication, expertise, and collaborative spirit are essential to achieving our goals and supporting other teams within the organization. As a member of our team, you'll have the chance to learn from industry leaders, develop your skills, and build lasting connections with colleagues nationwide. The Dispatch Coordinator position is responsible for Driver dispatch operations in the Transportation Department. Benefits you can count on: Pay rate\: $20.00 to $23.00 per hour. Schedule\: Monday- Friday, 9am to 5\:30pm. Generous benefits that start on your 60th day\: medical, dental, and vision insurance, FSA/HSA and company-paid life insurance. Earn vacation time, and sick leave accrual from day one and paid holidays after 90 days. 401(k) Profit Sharing Plan after 90 days. Additional benefits\: pet insurance, parental leave, employee assistance programs, discount programs, tuition reimbursement program, and more! What you'll do as a Dispatch Coordinator\: Prepare daily records and memos and maintain filing system for Driver Vehicle Inspection Reports. Complete transportation pouches including route manifests, invoices, special customer notifications, maps and stores keys for drivers. Develop and update driver and helper dispatch schedule daily. Understand DOT hours of service and ensure driver compliance. Set up daily tractor/trailer assignment for drivers. Verify roadworthiness and keep maintenance records for tractors and trailers. Call customers to inform them of variances in delivery times. Expedite driver manifests and highlight keys. Provide timely reports to immediate supervisor as requested. Possess very strong interpersonal skills and be able to discuss dispatch issues with Driver Specialists, Customers and managers. Meet this position's physical demands. Other duties may be assigned. Qualifications you'll bring as a Dispatch Coordinator Teammate\: High School Diploma. Knowledge of mainframe computer software (PeopleSoft) relating to record keeping/scheduling for drivers and helpers. Preferred experience in Windows environment and on Excel, Microsoft Word, and Access programs; or similar programs. Have 2 years in similar function (preferred). Map reading abilities. Understanding of distribution systems. Ability to communicate in various methods with different levels. Mathematical ability for maintaining schedules. Understanding of dispatch issues and procedures. This position requires the ability to read, write, and understand English at a level sufficient to perform job-related tasks effectively and safely. This includes understanding work instructions, safety protocols, and communications essential to the role. The requirement is directly related to the nature of the job and ensures compliance with workplace safety and operational standards. Fit the following? We want you here! Safety-focused Reliable Adaptable Dedicated Moving America forward - together. We've been forging our path as a leader in the distribution industry since 1894. Building an expansive nationwide network of team members for 130+ years has allowed us to stay agile for our clients across the restaurant, retail, and e-commerce industries. We look to the future and are ready to continue making industry-defining moves by embracing the newest technology into our practices, continuing team member training, and emphasizing our people-centered culture. Candidates may be subject to a background check and drug screen, in accordance with applicable laws. All applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. For our complete EEO and Pay Transparency statement, please visit https\://**********************************
    $20-23 hourly Auto-Apply 18d ago
  • Coordinator, Dispatch

    McLane 4.7company rating

    Tracy, CA jobs

    Take your career further with McLane! The McLane team is the driving force behind our success. A diverse group of professionals, from Sales and IT to Dispatchers and Mechanics, work together seamlessly to keep our operations running smoothly. Their dedication, expertise, and collaborative spirit are essential to achieving our goals and supporting other teams within the organization. As a member of our team, you'll have the chance to learn from industry leaders, develop your skills, and build lasting connections with colleagues nationwide. The Dispatch Coordinator position is responsible for Driver dispatch operations in the Transportation Department. Benefits you can count on: Pay rate\: $20.11 to $26.13 per hour. Generous benefits that start on your 60th day\: medical, dental, and vision insurance, FSA/HSA and company-paid life insurance. Earn vacation time, and sick leave accrual from day one and paid holidays after 90 days. 401(k) Profit Sharing Plan after 90 days. Additional benefits\: pet insurance, parental leave, employee assistance programs, discount programs, tuition reimbursement program, and more! What you'll do as a Dispatch Coordinator\: Prepare daily records and memos and maintain filing system for Driver Vehicle Inspection Reports. Complete transportation pouches including route manifests, invoices, special customer notifications, maps and stores keys for drivers. Develop and update driver and helper dispatch schedule daily. Understand DOT hours of service and ensure driver compliance. Set up daily tractor/trailer assignment for drivers. Verify roadworthiness and keep maintenance records for tractors and trailers. Call customers to inform them of variances in delivery times. Expedite driver manifests and highlight keys. Provide timely reports to immediate supervisor as requested. Possess very strong interpersonal skills and be able to discuss dispatch issues with Driver Specialists, Customers and managers. Meet this position's physical demands. Other duties may be assigned. Qualifications you'll bring as a Dispatch Coordinator Teammate\: High School Diploma. Knowledge of mainframe computer software (PeopleSoft) relating to record keeping/scheduling for drivers and helpers. Preferred experience in Windows environment and on Excel, Microsoft Word, and Access programs; or similar programs. Have 2 years in similar function (preferred). Map reading abilities. Understanding of distribution systems. Ability to communicate in various methods with different levels. Mathematical ability for maintaining schedules. Understanding of dispatch issues and procedures. This position requires the ability to read, write, and understand English at a level sufficient to perform job-related tasks effectively and safely. This includes understanding work instructions, safety protocols, and communications essential to the role. The requirement is directly related to the nature of the job and ensures compliance with workplace safety and operational standards. Fit the following? We want you here! Safety-focused Reliable Adaptable Dedicated Moving America forward - together. We've been forging our path as a leader in the distribution industry since 1894. Building an expansive nationwide network of team members for 130+ years has allowed us to stay agile for our clients across the restaurant, retail, and e-commerce industries. We look to the future and are ready to continue making industry-defining moves by embracing the newest technology into our practices, continuing team member training, and emphasizing our people-centered culture. Candidates may be subject to a background check and drug screen, in accordance with applicable laws. All applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. For our complete EEO and Pay Transparency statement, please visit https\://**********************************
    $20.1-26.1 hourly Auto-Apply 2d ago
  • Coordinator, Dispatch

    McLane Company, Inc. 4.7company rating

    Newton, NC jobs

    Take your career further with McLane! The McLane team is the driving force behind our success. A diverse group of professionals, from Sales and IT to Dispatchers and Mechanics, work together seamlessly to keep our operations running smoothly. Their dedication, expertise, and collaborative spirit are essential to achieving our goals and supporting other teams within the organization. As a member of our team, you'll have the chance to learn from industry leaders, develop your skills, and build lasting connections with colleagues nationwide. The Dispatch Coordinator position is responsible for Driver dispatch operations in the Transportation Department. Benefits you can count on: Schedule: Sunday, Monday, Thursday and Friday 6:00pm-4:30am. * Pay rate: $20.25 to $26.25 per hour. * Class A CDL is preferred. * Generous benefits that start on your 60th day: medical, dental, and vision insurance, FSA/HSA and company-paid life insurance. * Earn vacation time, and sick leave accrual from day one and paid holidays after 90 days. * 401(k) Profit Sharing Plan after 90 days. * Additional benefits: pet insurance, parental leave, employee assistance programs, discount programs, tuition reimbursement program, and more! What you'll do as a Dispatch Coordinator: * Prepare daily records and memos and maintain filing system for Driver Vehicle Inspection Reports. * Complete transportation pouches including route manifests, invoices, special customer notifications, maps and stores keys for drivers. * Develop and update driver and helper dispatch schedule daily. * Understand DOT hours of service and ensure driver compliance. * Set up daily tractor/trailer assignment for drivers. * Verify roadworthiness and keep maintenance records for tractors and trailers. * Call customers to inform them of variances in delivery times. * Expedite driver manifests and highlight keys. * Provide timely reports to immediate supervisor as requested. * Possess very strong interpersonal skills and be able to discuss dispatch issues with Driver Specialists, Customers and managers. * Meet this position's physical demands. * Other duties may be assigned. Qualifications you'll bring as a Dispatch Coordinator Teammate: * High School Diploma. * Knowledge of mainframe computer software (PeopleSoft) relating to record keeping/scheduling for drivers and helpers. * Preferred experience in Windows environment and on Excel, Microsoft Word, and Access programs; or similar programs. * Have 2 years in similar function (preferred). * Map reading abilities. * Understanding of distribution systems. * Ability to communicate in various methods with different levels. * Mathematical ability for maintaining schedules. * Understanding of dispatch issues and procedures. * This position requires the ability to read, write, and understand English at a level sufficient to perform job-related tasks effectively and safely. This includes understanding work instructions, safety protocols, and communications essential to the role. The requirement is directly related to the nature of the job and ensures compliance with workplace safety and operational standards. Fit the following? We want you here! * Safety-focused * Reliable * Adaptable * Dedicated Moving America forward - together. We've been forging our path as a leader in the distribution industry since 1894. Building an expansive nationwide network of team members for 130 years has allowed us to stay agile for our clients across the restaurant, retail, and e-commerce industries. We look to the future and are ready to continue making industry-defining moves by embracing the newest technology into our practices, continuing team member training, and emphasizing our people-centered culture. Candidates may be subject to a background check and drug screen, in accordance with applicable laws. All applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. For our complete EEO and Pay Transparency statement, please visit ******************************************
    $20.3-26.3 hourly 34d ago
  • Coordinator, Dispatch

    McLane 4.7company rating

    Newton, NC jobs

    Take your career further with McLane! The McLane team is the driving force behind our success. A diverse group of professionals, from Sales and IT to Dispatchers and Mechanics, work together seamlessly to keep our operations running smoothly. Their dedication, expertise, and collaborative spirit are essential to achieving our goals and supporting other teams within the organization. As a member of our team, you'll have the chance to learn from industry leaders, develop your skills, and build lasting connections with colleagues nationwide. The Dispatch Coordinator position is responsible for Driver dispatch operations in the Transportation Department. Benefits you can count on: Schedule\: Sunday, Monday, Thursday and Friday 6\:00pm-4\:30am. Pay rate\: $20.25 to $26.25 per hour. Class A CDL is preferred. Generous benefits that start on your 60th day\: medical, dental, and vision insurance, FSA/HSA and company-paid life insurance. Earn vacation time, and sick leave accrual from day one and paid holidays after 90 days. 401(k) Profit Sharing Plan after 90 days. Additional benefits\: pet insurance, parental leave, employee assistance programs, discount programs, tuition reimbursement program, and more! What you'll do as a Dispatch Coordinator\: Prepare daily records and memos and maintain filing system for Driver Vehicle Inspection Reports. Complete transportation pouches including route manifests, invoices, special customer notifications, maps and stores keys for drivers. Develop and update driver and helper dispatch schedule daily. Understand DOT hours of service and ensure driver compliance. Set up daily tractor/trailer assignment for drivers. Verify roadworthiness and keep maintenance records for tractors and trailers. Call customers to inform them of variances in delivery times. Expedite driver manifests and highlight keys. Provide timely reports to immediate supervisor as requested. Possess very strong interpersonal skills and be able to discuss dispatch issues with Driver Specialists, Customers and managers. Meet this position's physical demands. Other duties may be assigned. Qualifications you'll bring as a Dispatch Coordinator Teammate\: High School Diploma. Knowledge of mainframe computer software (PeopleSoft) relating to record keeping/scheduling for drivers and helpers. Preferred experience in Windows environment and on Excel, Microsoft Word, and Access programs; or similar programs. Have 2 years in similar function (preferred). Map reading abilities. Understanding of distribution systems. Ability to communicate in various methods with different levels. Mathematical ability for maintaining schedules. Understanding of dispatch issues and procedures. This position requires the ability to read, write, and understand English at a level sufficient to perform job-related tasks effectively and safely. This includes understanding work instructions, safety protocols, and communications essential to the role. The requirement is directly related to the nature of the job and ensures compliance with workplace safety and operational standards. Fit the following? We want you here! Safety-focused Reliable Adaptable Dedicated Moving America forward - together. We've been forging our path as a leader in the distribution industry since 1894. Building an expansive nationwide network of team members for 130+ years has allowed us to stay agile for our clients across the restaurant, retail, and e-commerce industries. We look to the future and are ready to continue making industry-defining moves by embracing the newest technology into our practices, continuing team member training, and emphasizing our people-centered culture. Candidates may be subject to a background check and drug screen, in accordance with applicable laws. All applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. For our complete EEO and Pay Transparency statement, please visit https\://**********************************
    $20.3-26.3 hourly Auto-Apply 32d ago
  • Coordinator, Dispatch

    McLane Company, Inc. 4.7company rating

    Houston, TX jobs

    Take your career further with McLane! The McLane team is the driving force behind our success. A diverse group of professionals, from Sales and IT to Dispatchers and Mechanics, work together seamlessly to keep our operations running smoothly. Their dedication, expertise, and collaborative spirit are essential to achieving our goals and supporting other teams within the organization. As a member of our team, you'll have the chance to learn from industry leaders, develop your skills, and build lasting connections with colleagues nationwide. The Dispatch Coordinator position is responsible for Driver dispatch operations in the Transportation Department. Benefits you can count on: * Generous benefits that start on your 60th day: medical, dental, and vision insurance, FSA/HSA and company-paid life insurance. * Earn vacation time, and sick leave accrual from day one and paid holidays after 90 days. * 401(k) Profit Sharing Plan after 90 days. * Additional benefits: pet insurance, parental leave, employee assistance programs, discount programs, tuition reimbursement program, and more! What you'll do as a Dispatch Coordinator: * Prepare daily records and memos and maintain filing system for Driver Vehicle Inspection Reports. * Complete transportation pouches including route manifests, invoices, special customer notifications, maps and stores keys for drivers. * Develop and update driver and helper dispatch schedule daily. * Understand DOT hours of service and ensure driver compliance. * Set up daily tractor/trailer assignment for drivers. * Verify roadworthiness and keep maintenance records for tractors and trailers. * Call customers to inform them of variances in delivery times. * Expedite driver manifests and highlight keys. * Provide timely reports to immediate supervisor as requested. * Possess very strong interpersonal skills and be able to discuss dispatch issues with Driver Specialists, Customers and managers. * Meet this position's physical demands. * Other duties may be assigned. Qualifications you'll bring as a Dispatch Coordinator Teammate: * High School Diploma. * Knowledge of mainframe computer software (PeopleSoft) relating to record keeping/scheduling for drivers and helpers. * Preferred experience in Windows environment and on Excel, Microsoft Word, and Access programs; or similar programs. * Have 2 years in similar function (preferred). * Map reading abilities. * Understanding of distribution systems. * Ability to communicate in various methods with different levels. * Mathematical ability for maintaining schedules. * Understanding of dispatch issues and procedures. * This position requires the ability to read, write, and understand English at a level sufficient to perform job-related tasks effectively and safely. This includes understanding work instructions, safety protocols, and communications essential to the role. The requirement is directly related to the nature of the job and ensures compliance with workplace safety and operational standards. Fit the following? We want you here! * Safety-focused * Reliable * Adaptable * Dedicated Moving America forward - together. We've been forging our path as a leader in the distribution industry since 1894. Building an expansive nationwide network of team members for 130 years has allowed us to stay agile for our clients across the restaurant, retail, and e-commerce industries. We look to the future and are ready to continue making industry-defining moves by embracing the newest technology into our practices, continuing team member training, and emphasizing our people-centered culture. Candidates may be subject to a background check and drug screen, in accordance with applicable laws. All applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. For our complete EEO and Pay Transparency statement, please visit ******************************************
    $29k-34k yearly est. 32d ago
  • Coordinator, Dispatch

    McLane 4.7company rating

    Houston, TX jobs

    Take your career further with McLane! The McLane team is the driving force behind our success. A diverse group of professionals, from Sales and IT to Dispatchers and Mechanics, work together seamlessly to keep our operations running smoothly. Their dedication, expertise, and collaborative spirit are essential to achieving our goals and supporting other teams within the organization. As a member of our team, you'll have the chance to learn from industry leaders, develop your skills, and build lasting connections with colleagues nationwide. The Dispatch Coordinator position is responsible for Driver dispatch operations in the Transportation Department. Benefits you can count on: Generous benefits that start on your 60th day\: medical, dental, and vision insurance, FSA/HSA and company-paid life insurance. Earn vacation time, and sick leave accrual from day one and paid holidays after 90 days. 401(k) Profit Sharing Plan after 90 days. Additional benefits\: pet insurance, parental leave, employee assistance programs, discount programs, tuition reimbursement program, and more! What you'll do as a Dispatch Coordinator\: Prepare daily records and memos and maintain filing system for Driver Vehicle Inspection Reports. Complete transportation pouches including route manifests, invoices, special customer notifications, maps and stores keys for drivers. Develop and update driver and helper dispatch schedule daily. Understand DOT hours of service and ensure driver compliance. Set up daily tractor/trailer assignment for drivers. Verify roadworthiness and keep maintenance records for tractors and trailers. Call customers to inform them of variances in delivery times. Expedite driver manifests and highlight keys. Provide timely reports to immediate supervisor as requested. Possess very strong interpersonal skills and be able to discuss dispatch issues with Driver Specialists, Customers and managers. Meet this position's physical demands. Other duties may be assigned. Qualifications you'll bring as a Dispatch Coordinator Teammate\: High School Diploma. Knowledge of mainframe computer software (PeopleSoft) relating to record keeping/scheduling for drivers and helpers. Preferred experience in Windows environment and on Excel, Microsoft Word, and Access programs; or similar programs. Have 2 years in similar function (preferred). Map reading abilities. Understanding of distribution systems. Ability to communicate in various methods with different levels. Mathematical ability for maintaining schedules. Understanding of dispatch issues and procedures. This position requires the ability to read, write, and understand English at a level sufficient to perform job-related tasks effectively and safely. This includes understanding work instructions, safety protocols, and communications essential to the role. The requirement is directly related to the nature of the job and ensures compliance with workplace safety and operational standards. Fit the following? We want you here! Safety-focused Reliable Adaptable Dedicated Moving America forward - together. We've been forging our path as a leader in the distribution industry since 1894. Building an expansive nationwide network of team members for 130+ years has allowed us to stay agile for our clients across the restaurant, retail, and e-commerce industries. We look to the future and are ready to continue making industry-defining moves by embracing the newest technology into our practices, continuing team member training, and emphasizing our people-centered culture. Candidates may be subject to a background check and drug screen, in accordance with applicable laws. All applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. For our complete EEO and Pay Transparency statement, please visit https\://**********************************
    $29k-34k yearly est. Auto-Apply 30d ago
  • Overnight Dispatch Coordinator

    McLane 4.7company rating

    San Antonio, TX jobs

    Take your career further with McLane! The McLane team is the driving force behind our success. A diverse group of professionals, from Sales and IT to Dispatchers and Mechanics, work together seamlessly to keep our operations running smoothly. Their dedication, expertise, and collaborative spirit are essential to achieving our goals and supporting other teams within the organization. As a member of our team, you'll have the chance to learn from industry leaders, develop your skills, and build lasting connections with colleagues nationwide. The Dispatch Coordinator position is responsible for Driver dispatch operations in the Transportation Department. Benefits you can count on: Generous benefits that start on your 60th day\: medical, dental, and vision insurance, FSA/HSA and company-paid life insurance. Earn vacation time, and sick leave accrual from day one and paid holidays after 90 days. 401(k) Profit Sharing Plan after 90 days. Additional benefits\: pet insurance, parental leave, employee assistance programs, discount programs, tuition reimbursement program, and more! What you'll do as a Dispatch Coordinator\: Prepare daily records and memos and maintain filing system for Driver Vehicle Inspection Reports. Complete transportation pouches including route manifests, invoices, special customer notifications, maps and stores keys for drivers. Develop and update driver and helper dispatch schedule daily. Understand DOT hours of service and ensure driver compliance. Set up daily tractor/trailer assignment for drivers. Verify roadworthiness and keep maintenance records for tractors and trailers. Call customers to inform them of variances in delivery times. Expedite driver manifests and highlight keys. Provide timely reports to immediate supervisor as requested. Possess very strong interpersonal skills and be able to discuss dispatch issues with Driver Specialists, Customers and managers. Meet this position's physical demands. Other duties may be assigned. Qualifications you'll bring as a Dispatch Coordinator Teammate\: High School Diploma. Knowledge of mainframe computer software (PeopleSoft) relating to record keeping/scheduling for drivers and helpers. Preferred experience in Windows environment and on Excel, Microsoft Word, and Access programs; or similar programs. Have 2 years in similar function (preferred). Map reading abilities. Understanding of distribution systems. Ability to communicate in various methods with different levels. Mathematical ability for maintaining schedules. Understanding of dispatch issues and procedures. This position requires the ability to read, write, and understand English at a level sufficient to perform job-related tasks effectively and safely. This includes understanding work instructions, safety protocols, and communications essential to the role. The requirement is directly related to the nature of the job and ensures compliance with workplace safety and operational standards. Fit the following? We want you here! Safety-focused Reliable Adaptable Dedicated Moving America forward - together. We've been forging our path as a leader in the distribution industry since 1894. Building an expansive nationwide network of team members for 130+ years has allowed us to stay agile for our clients across the restaurant, retail, and e-commerce industries. We look to the future and are ready to continue making industry-defining moves by embracing the newest technology into our practices, continuing team member training, and emphasizing our people-centered culture. Candidates may be subject to a background check and drug screen, in accordance with applicable laws. All applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. For our complete EEO and Pay Transparency statement, please visit https\://**********************************
    $29k-35k yearly est. Auto-Apply 24d ago
  • Experienced DISPATCHER for Trucking Company

    Mister P Express 3.7company rating

    Jeffersonville, IN jobs

    About the role ***MUST have Experience dispatching using McLeod Software Mister P Express is seeking a motivated individual to join our team. You will collaborate with your team members to keep our drivers moving. You must be flexible. Trucking is a very fast paced environment, the ability to adjust quickly is a must. What you'll do Answering multiple incoming calls Assign loads to drivers Track & Trace drivers to ensure on time delivery Data entry Qualifications Must have excellent communication skills Attention to detail Computer skills Ability to multi task
    $26k-34k yearly est. 60d+ ago

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