Telesales Representative [Hourly Base + Monthly Incentive]
My Senior Health Plan job in Brentwood, TN
My Senior Health Plan, a leader in the Medicare B2C space for nearly 20 years, is looking for a motivated and energetic Telesales Representative to join our growing team in Brentwood, TN. If you have a strong background in sales, business development, and customer service, and are passionate about making a difference in the lives of seniors, we want to hear from you!
Job Summary: As a Telesales Representative, you will play a vital role in driving our success by engaging clients and setting up appointments for our licensed sales team. You'll be responsible for outbound and inbound calls, building relationships, and effectively communicating the value of My Senior Health Plan's services.
Job Duties and Responsibilities:
Make outbound calls and take inbound calls to engage potential clients.
Professionally present My Senior Health Plan's services and build rapport with leads.
Create and update client profiles in our CRM and assist with scheduling appointments or live transfers to licensed agents.
Use sales tactics to nurture leads and meet sales targets.
Stay informed about Medicare products and insurance basics.
Consistently meet sales goals and administrative deadlines.
Requirements:
3+ years of experience in inside sales.
Job stability and tenure in previous roles.
Bilingual in Spanish is preferred.
Excellent phone presence and communication skills (both verbal and written).
Proficiency in Microsoft Office and CRM software.
Tech-savvy and capable of managing multiple tasks.
Ability to work in a fast-paced, goal-oriented environment.
Experience with auto-dialers.
Strong interest in the insurance industry is essential.
Working Conditions:
Stationary role, operating a computer and office equipment.
Light lifting (up to 25 lbs.).
Office environment with occasional movement within the workspace. Remote work can
potentially
be negotiated
if the candidate lives 50+ miles away from the office.
Schedule is Monday-Friday 10 am-6:30 pm CST
Why Join Us?
Competitive hourly base pay with monthly performance-based bonuses. Base pay range is equivalent to $41,600 to $47,840 annually, with the potential to earn $55,000-$65,000 annual monetary compensation (base pay and bonuses).
Health insurance (medical, dental, vision) with 70% employer paid.
401(k) plan with matching and profit-sharing.
Paid vacation, sick time, and company holidays, including the week of Christmas.
Positive work environment in the heart of Brentwood's Maryland Farms area.
No cold calls, all warm leads.
Opportunity to pursue certification as a Licensed Medicare Sales Representative, with paid study resources and exam materials. Plus, the potential to earn $115,000+ annually as you advance in that role.
Ready to make a difference? If you're a driven sales professional looking to grow your career while helping Medicare-eligible individuals, apply today to join My Senior Health Plan's mission-driven team!
My Senior Health Plan is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, gender, sexual orientation, gender identity, gender expression, transgender, pregnancy, marital status, national origin, ancestry, citizenship status, age, disability, protected Veteran Status, genetics or any other characteristic protected by applicable federal, state, or local law.
*All offers of employment are contingent upon successfully passing a pre-employment drug test and background check. My Senior Health Plan.com Inc. participates in E-Verify.
AI Use Disclosure
To make our hiring process smooth and efficient, we use tools like BambooHR (application tracking), Hireflix (on-demand interviews), and Calendly (scheduling), and TestGorilla (skills assessments). These tools help us stay organized, but all applications and results are carefully reviewed by real people.
AI supports our process, it doesn't replace human judgment. We also take steps to reduce potential bias in the tools we use, so every candidate is considered fairly.
Dermatology - Dr. Kattine MA - Full Time
Murfreesboro Medical Clinic job in Murfreesboro, TN
Who We Are: At Murfreesboro Medical Clinic & SurgiCenter (MMC), compassion meets innovation and teamwork fuels success! As a physician-owned, multi-specialty clinic, we've proudly served Middle Tennessee for decades. With 20+ specialties under one roof, we've built a supportive, collaborative environment where professionals thrive and patients feel cared for.
What We Do: Our team is growing, and we're looking for a skilled professional to join us! You'll play an important role in providing excellent care, supporting patients through meaningful moments, and working alongside a supportive team. At MMC, your expertise matters, your voice is valued, and your career has room to grow. Ready to make an impact? We'd love to meet you!
Why You'll Love Working Here: We're committed to supporting your success inside and outside of work with a benefits package that includes medical, dental, and vision insurance, life and disability coverage, FSA & HSA options, a 401(k) with company match, gym membership reimbursement, wellness programs, and more.
Procedure: The and responsibilities are defined for Clinical Staff in the Dermatology department at Murfreesboro Medical Clinic below:
Job Title
Dermatology Clinical Staff
Job Description
To provide clinical support for Dermatology or clinic-wide, when requested. Clinical Staff must adhere to all policies and procedures of MMC and meet the needs of patient in a teamwork approach.
Working Conditions
Work is performed in an office setting and involves frequent telephone contact, as well as face-to-face communication with patients. Interactions with others in constant and interruptive. There is possible exposure to communicable diseases, toxic substances, bodily fluids, and other conditions common to medical practice. Varied activities including walking, bending, reaching, lifting (up to 30 pounds), stooping, assisting patients and sitting for extended periods of time may occur. Also, occasional stress from multiple responsibilities.
Job Responsibilities
Represent MMC in a courteous and professional manner
Greet guests and incoming calls in a polite, prompt, and helpful manner
Be flexible when asked to stay past your scheduled work time (as needed) to accommodate the needs of patients
Provide prompt, efficient, and accurate patient service
Meet or exceed patient, doctor, and staff expectations through a cooperative, teamwork approach
Be at your workstation on time and prepared to start the day
Email communication is utilized in this department for important messages and updates. Staff members are expected to read emails frequently.
Assist patients to rooms, perform proper intake, begin office note, and enter requested lab and x-ray orders in the EMR.
Promotes wellness by providing patient education materials, communicating physician advice/instructions and give injections.
Set up exam rooms; assist doctor/provider in office exams and procedures.
Performs laboratory tests (cultures/swabs) of minimal to moderate complexity, including completion of lab requisitions per computer and paper.
Enter/Scribe provider's notes in electronic note as assigned.
Schedule procedure explaining the procedure and prep to patients if needed.
Contact drug companies as directed for medication samples.
Administers injections: Subcutaneous, Intramuscular, Intradermal, and Intralesional.
Completes all required paperwork.
Triage calls for provider to include determining emergencies, identifying symptoms, using discretion for work in appointments and refilling routine prescriptions after reviewing medical chart transferring to PA/NP for topicals and injections.
Maintain quality monitoring logs; i.e.; refrigerator, lab test, immunizations, lab inventory and stocking of supplies.
With instruction, perform other duties as required or assigned
Set up and equip procedure and exam rooms, assist the provider in procedures and prep to patients
Keep clinic and exam rooms clean and sanitized
Sterilize and clean equipment after use
Notify patients of test results as directed by providers and document all patient contact
Utilize the Electronic Medical Record for all patient interactions and communication
Be knowledgeable and adhere to OSHA guidelines and MMC policies and procedures
Help in other areas of the office if required such as, scheduling, check -in, check-out.
With instruction, perform other duties as required or assigned
Required Skills
Excellent customer service skills
Strong skills in communicating effectively with co-workers, providers, and patients
Ability to conduct daily functions in an appropriate, professional, and compassionate manner
Ability to manage/prioritize multiple tasks in an efficient and timely manner
Teamwork attitude
Flexibility to respond to changing demands
Ability to react calmly and competently in stressful situations
Effectively utilize computer systems and programs that are necessary to complete daily tasks
Appropriate assessment and assistance techniques
Must be able to operate or have ability to be trained to operate related office equipment including but not limited to computer terminal, copier, fax, laser printer, and telephone system.
Education/Experience Requirements
* Completion of Medical Assistant educational program or LPN License
* Experience preferred but not required
* Current CPR certification
MMC Vision, Mission, and Values
Our vision is to be a leading contributor to community health through participation in programs that promote wellness, facilitate diagnosis, and enhance treatment of disease.
Our mission is to foster continuous improvement in community health through the delivery of quality, accessible medical and surgical care in a cost-effective manner to the residents of Middle Tennessee.
Our values guide our actions as we strive to carry out our mission.
A progressive approach to advances in medicine and changes in the health care delivery system
Responsive to patient and community needs
Collaborative with other physicians, hospitals, allied health providers and the community in improving health care
Professional, ethical and socially responsible
Team-oriented management and leadership
A positive, open and responsive work setting
* This description is intended to provide only basic guidelines for meeting job requirements. It is not intended to serve, as an exhaustive list of all duties, skills, and responsibilities required of personnel so classified. Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve.
Human Resources - Health and Safety Specialist - Full Time
Murfreesboro Medical Clinic job in Murfreesboro, TN
Who We Are: At Murfreesboro Medical Clinic & SurgiCenter (MMC), compassion meets innovation and teamwork fuels success! As a physician-owned, multi-specialty clinic, we've proudly served Middle Tennessee for decades. With 20+ specialties under one roof, we've built a supportive, collaborative environment where professionals thrive and patients feel cared for.
What We Do: Our team is growing, and we're looking for a skilled professional to join us! You'll play an important role in providing excellent care, supporting patients through meaningful moments, and working alongside a supportive team. At MMC, your expertise matters, your voice is valued, and your career has room to grow. Ready to make an impact? We'd love to meet you!
Why You'll Love Working Here: We're committed to supporting your success inside and outside of work with a benefits package that includes medical, dental, and vision insurance, life and disability coverage, FSA & HSA options, a 401(k) with company match, gym membership reimbursement, wellness programs, and more.
Position Summary
The Health & Safety Specialist provides direct and indirect nursing care for MMC employees by identifying risks and hazards, assessing health status, and promoting overall health and well-being within the organization. This individual will also be responsible for all functions of the employee health program. The Health & Safety Specialist utilizes established protocols and current standards of care to meet the wide variety of health care needs of the MMC employee population.
Primary Responsibilities
Develop and implement employee health orientation and education programs in collaboration with department leaders.
Maintain and update employee health policies, procedures, and compliance documentation (including OSHA requirements).
Coordinate pre-employment health screenings, vaccinations, and onboarding processes; report results as required.
Coordinate, administer and track immunizations and preventative screening programs (e.g. Influenza, Hepatitis B, MMR, varicella and other appropriate immunizations) for all employees.
Monitor and manage work-related injuries and illnesses, including documentation, workers' compensation claims, and return-to-work strategies.
Conduct exposure assessments and follow-up for communicable diseases and bloodborne pathogens; notify health authorities of reportable conditions.
Support infection control initiatives and collaborate with facilities management to ensure compliance with safety standards.
Notify the County and/or State Health Department of any reportable diseases, adhering to all internal county and state procedures.
Maintain accurate and confidential employee health records and ensure compliance with privacy regulations.
Participate in and track emergency response (CODES) and organizational safety programs.
Maintain all AED's includes monthly walk through to check batteries.
Perform other duties related to employee health and safety as assigned or requested.
Education & Experience
High School diploma or equivalent required.
Clinical licensure as LPN (or RN) required.
2-4 years of clinical experience in a healthcare setting required.
Skills & Competencies
Proficiency in adult immunization protocols and electronic medical record documentation.
Strong knowledge of Microsoft Office (Outlook, Excel, Word); ability to learn new software.
Excellent organizational, interpersonal, and communication skills.
Ability to manage multiple priorities, work independently, and maintain confidentiality.
Problem-solving skills and ability to handle complex situations professionally.
Working Conditions
Work is primarily performed in a clinical office setting and involves frequent telephone and in-person communication with patients and staff.
The role involves continuous engagement and interaction with others and may involve occasional or frequent interruptions.
The work environment reflects typical conditions found in a medical practice, including exposure to standard clinical equipment, patient interactions, and administrative workflows.
There is potential exposure to common medical practice conditions, including communicable diseases, bodily fluids, and chemical substances.
Physical demands include walking, bending, reaching, lifting up to 20 pounds, stooping, assisting patients, and prolonged periods of sitting.
The position may also involve occasional stress due to multiple responsibilities and competing priorities.
Disclaimer
This job description outlines the general nature and responsibilities of the role and is not an exhaustive list of duties or requirements. Responsibilities may evolve based on organizational needs. Employment is contingent upon successful completion of a background check, drug screening, and compliance with health and immunization requirements (if applicable). This position requires strict adherence to confidentiality and data privacy standards. Employment is at-will and does not constitute a contract. We are an Equal Opportunity Employer and do not discriminate based on any protected characteristic.
Anesthesia - CRNA - Full Time
Murfreesboro Medical Clinic job in Murfreesboro, TN
Highlights No night, weekend, or on-call responsibilities. Six (6) weeks of paid time off, plus seven (7) paid holidays, including Christmas Eve and the Friday after Thanksgiving. Annual support for continuing education, including $1,500 for tuition and full coverage of licensure and professional dues (AANA & NBCRNA).
New graduates are welcome and supported within a collaborative, team-focused environment.
Primary surgical specialties include gastroenterology, ophthalmology, plastics, general surgery, ENT, gynecology, podiatry, and pain management.
Position Summary
The Certified Registered Nurse Anesthetist (CRNA) provides safe, high-quality anesthesia care for patients undergoing surgical and diagnostic procedures. This role performs pre-anesthesia evaluations, develops individualized anesthesia plans, administers anesthetics, and monitors patient responses throughout the perioperative process. CRNAs work collaboratively within a free-standing outpatient surgery and GI center, supporting a positive patient experience and high standard of care.
Primary Responsibilities
Conduct pre-anesthesia evaluations and develop individualized anesthesia care plans.
Administer general, regional, and monitored anesthesia care based on patient and procedural needs.
Monitor patients intraoperatively and adjust anesthetic levels and medications as clinically indicated.
Perform required invasive procedures, including peripheral IV starts and related anesthesia-specific tasks.
Ensure anesthesia equipment, medications, and supplies are prepared, available, and functioning properly.
Accurately document anesthesia assessments, interventions, medications, and intraoperative monitoring.
Provide patient and family education related to anesthesia and perioperative expectations.
Collaborate with the surgical care team and respond appropriately to intraoperative or perioperative emergencies following established protocols.
Education & Experience
Graduate of an accredited nursing program and an accredited nurse anesthesia program required.
Current Tennessee RN license and APN certification required.
Current certification through NBCRNA required.
Current BLS certification required; ACLS and PALS certifications preferred.
Minimum of one (1) year of CRNA experience preferred; new graduates welcome.
Skills & Competencies
Strong knowledge of anesthesia techniques, pharmacology, and patient monitoring.
Ability to evaluate patient health status and respond effectively to changes during procedures.
Excellent communication, critical-thinking, and collaboration skills.
Ability to perform efficiently in a fast-paced surgical environment.
Proficiency in EMR documentation and basic computer applications.
Working Conditions
Work is primarily performed in a clinical setting and involves frequent in-person communication with patients and staff.
The role involves continuous engagement and interaction with others and may involve occasional or frequent interruptions.
The work environment reflects typical conditions found in a medical practice, including exposure to standard clinical equipment, patient interactions, and administrative workflows.
There is potential exposure to common medical practice conditions, including communicable diseases, bodily fluids, and chemical substances.
Physical demands include walking, bending, reaching, lifting up to 50 pounds, stooping, assisting patients, and prolonged periods of sitting.
The position may also involve occasional stress due to multiple responsibilities and competing priorities.
Who We Are: At Murfreesboro Medical Clinic & SurgiCenter (MMC), compassion meets innovation and teamwork fuels success! As a physician-owned, multi-specialty clinic, we've proudly served Middle Tennessee for decades. With 20+ specialties under one roof, we've built a supportive, collaborative environment where professionals thrive and patients feel cared for.
What We Do: Our team is growing, and we're looking for a skilled professional to join us! You'll play an important role in providing excellent care, supporting patients through meaningful moments, and working alongside a supportive team. At MMC, your expertise matters, your voice is valued, and your career has room to grow. Ready to make an impact? We'd love to meet you!
Why You'll Love Working Here: We're committed to supporting your success inside and outside of work with a benefits package that includes medical, dental, and vision insurance, life and disability coverage, FSA & HSA options, a 401(k) with company match, gym membership reimbursement, wellness programs, and more.
Disclaimer
This job description outlines the general nature and responsibilities of the role and is not an exhaustive list of duties or requirements. Responsibilities may evolve based on organizational needs. Employment is contingent upon successful completion of a background check, drug screening, and compliance with health and immunization requirements (if applicable). This position requires strict adherence to confidentiality and data privacy standards. Employment is at-will and does not constitute a contract. We are an Equal Opportunity Employer and do not discriminate based on any protected characteristic.
Licensed Medicare Sales Representative [Hourly Base + Monthly Incentive]
My Senior Health Plan job in Brentwood, TN
My Senior Health Plan, a leader in the Medicare B2C space for nearly 20 years, is looking for a motivated and energetic Licensed Medicare Sales Representative to join our growing team in Brentwood, TN. If you have a strong background in sales, business development, customer service, are licensed in life and health insurance, and are passionate about making a difference in the lives of seniors, we want to hear from you!
Job Summary: As a Licensed Medicare Sales Representative, you'll assist clients in evaluating and enrolling in the best Medicare plans to meet their needs. This is an in-office role, where you'll manage outbound and inbound calls, educate clients about Medicare, and convert leads into sales. You'll be responsible for maintaining a sales pipeline, building long-term relationships, and exceeding performance goals.
Job Duties and Responsibilities:
Evaluate client needs and recommend Medicare plans.
Conduct plan reviews, guide enrollment, and educate on Medicare eligibility and options.
Prospect new leads, handle inbound/outbound calls, and drive sales.
Maintain a strong client pipeline and ensure high-quality follow-up.
Meet and exceed sales goals and metrics.
Use CRM tools for managing client information and tracking progress.
Stay updated on industry trends, products, and compliance regulations.
LICENSE & APPOINTMENT REQUIREMENT: My Senior Health Plan Inc. requires all Medicare Sales Representatives to have a current/valid Life & Health license and be able to satisfactorily pass all requirements needed to be appointed in every state by private carriers. My Senior Health Plan will provide all training and exam materials to obtain the appropriate licensure. All Medicare Sales Representatives must comply with CDI regulations, continuing education, and renewal requirements, and complete the annual AHIP test with a passing score. Additionally, employees must comply with all Centers for Medicare and Medicaid Services (“CMS”) regulations.
Requirements:
Active Health & Life license.
Current AHIP certificate required before starting.
Job stability and tenure in previous roles.
3+ years of inbound/outbound sales experience, preferably in a call center environment.
Strong phone presence and communication skills.
Bilingual in Spanish preferred.
Proficient in CRM Software and Microsoft Office.
Self-motivated, tech-savvy, and coachable.
Compensation Overview:
Training Period (Averaging 3-6 Months):
Competitive hourly base pay with monthly performance-based bonuses. Base pay range is equivalent to $41,600 to $47,840 annually, with the potential to earn $55,000-$65,000 annual monetary compensation (base pay and bonuses).
Transition to Medicare Sales Representative:
After completing training and obtaining the appropriate licensure, base pay is equivalent to $37,440-$41,600 annually, with the potential to earn $70,000-$85,000 total compensation (including incentives) in your first year as a representative, based on performance.
Ongoing Success and Growth:
With continued success, annual earnings can grow significantly, with the potential to exceed $115,000 annually based on performance.
Working Conditions:
Stationary role, operating a computer and office equipment.
Light lifting (up to 25 lbs.).
Office environment with occasional movement within the workspace. Remote work can
potentially
be negotiated
if the candidate lives 50+ miles away from the office.
Schedule is Monday-Friday 10 am-6:30 pm CST
Why Join Us?
Competitive hourly base pay with monthly performance-based bonuses.
Health insurance (medical, dental, vision) with 70% employer paid.
401(k) plan with matching and profit-sharing.
Paid vacation, sick time, and company holidays, including the week of Christmas.
Positive work environment in the heart of Brentwood's Maryland Farms area.
No cold calls, all warm leads.
Location: Brentwood, TN (in-office position-must be able to commute daily. Remote work can
potentially
be negotiated
if the candidate lives 50+ miles away from the office
).
Ready to take the next step in your career with a growing company that values teamwork and making a difference? Apply now to join My Senior Health Plan and help us serve the Medicare-eligible population!
My Senior Health Plan is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, gender, sexual orientation, gender identity, gender expression, transgender, pregnancy, marital status, national origin, ancestry, citizenship status, age, disability, protected Veteran Status, genetics or any other characteristic protected by applicable federal, state, or local law.
*All offers of employment are contingent upon successfully passing a pre-employment drug test and background check. My Senior Health Plan.com Inc. participates in E-Verify.
AI Use Disclosure
To make our hiring process smooth and efficient, we use tools like BambooHR (application tracking), Hireflix (on-demand interviews), and Calendly (scheduling), and TestGorilla (skills assessments). These tools help us stay organized, but all applications and results are carefully reviewed by real people.
AI supports our process, it doesn't replace human judgment. We also take steps to reduce potential bias in the tools we use, so every candidate is considered fairly.
Facilities-Maintenance Technician I-Full Time
Murfreesboro Medical Clinic job in Murfreesboro, TN
Job Title: Facilities Lead Technician Reports to: Facilities Manager Department: Facilities Full-time Revised: 04/15/2024 Demonstrated working knowledge that allows technician to perform more complex maintenance related tasks. Maintains buildings, grounds, and equipment, as well as utilities and their use. Performs building maintenance tasks in one or more fields, (e.g. electrical; carpentry; plumbing; HVAC).
Responsibilities:
Provides oversight of maintenance related tasks and provides guidance to team members.
Provides Facilities Manager with operational updates and makes recommendations.
Assists the Facilities Manager in ensuring all work performed by vendors meets applicable codes and established standards.
Requisitions and orders repair parts and maintains required documents.
Maintains inventory necessary for day-to-day maintenance.
Provides training, expertise, and knowledge to Facility personnel.
Reviews work order system weekly to ensure timely completion related tasks.
Meets with vendors as needed and when Facility Manager is not available.
Installs new equipment and systems as assigned.
Ensures equipment installation and operation complies with all manufacture's specifications, applicable codes, regulations, and the clinics safety policies.
Contacts vendors for warranty compliance issues and receives proposals for all non-warranty projects.
Inspects and completes repairs as documented in the work order system daily.
Tests and inspects emergency generators and equipment.
Inspects finishes throughout the clinic and makes repairs to ceiling tiles, floors, walls etc.
Performs plumbing maintenance (e.g. replacement or repair of leaks in drains and faucets, unclogging of drains, replacing seals, washers, valves and other various plumbing parts.)
Performs Electrical maintenance (e.g. replacement or repair of switches, outlets, lights, breakers, and circuit wiring).
Repairs and maintains HVAC equipment.
Performs painting, carpentry, and masonry work as needed.
Reconfigures, installs, & repositions office furniture.
Performs snow removal and salting on walkways, driveways, and parking lots.
Performs limited maintenance on medical equipment.
Adheres to infection control policy and procedures.
Assists outside contractors as needed.
Travels to other clinic sites to perform inspections, repairs, and routine maintenance.
Performs other work-related duties as assigned.
1
QUALIFICATIONS AND REQUIREMENTS
Education Requirements
High School diploma or equivalent. (Trade or vocational training preferred) Comprehensive knowledge of maintenance, repair, tools, and safety.
Possesses a combination of experience, education, and/or training and can demonstrate the following skills and physical abilities.
Principles and practices of installing, operating, and repairing health care equipment and systems.
Ability to perform basic reading, writing and arithmetic.
Possesses good communication skills.
Workplace safety.
Ability to work in multiple environments and weather conditions.
Operation and maintenance of various pumps, motors, valves, switches, and other equipment related to electrical, HVAC, and plumbing.
Ability to use hand and power tools.
Operate a motor vehicle.
Ability to lift or carry up to 75 pounds occasionally, 50 pounds frequently.
Ability to climb a ladder.
Ability to stand.
PHYSICAL/MENTAL DEMANDS:
Prolonged walking or standing, repeated stooping, squatting, stretching, requiring full range of body movements. Requires eye and hand coordination in utilizing equipment and tools. Frequent lifting and of carrying materials.
ENVIRONMENTAL/WORKING CONDITIONS:
On-site work environment including outside work. Frequent exposure to mechanical and electrical hazards. Frequent exposure to dirty and unsanitary conditions. Evening and weekend work required.
This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve.
I have read and understand this , including the description of the position, and work environment. I am able to perform all aspects of the job description.
Laboratory - Phlebotomist - Full Time
Murfreesboro Medical Clinic job in Murfreesboro, TN
MEDICAL LABORATORY PHLEBOTOMIST A. JOB DESCRIPTION A Phlebotomy Technician is an integral member of the medical laboratory team whose primary function is the collection of blood samples from patients by venipuncture or micro techniques. The phlebotomy technician facilitates the collection and transportation of laboratory specimens and is often the patients only contact with the medical laboratory. The need to assure quality and patient safety mandates strict professional behavior and standards of practice for these practitioners. The need for a cordial demeanor always with all ages of patients is essential.
B. DISTINGUISHING FEATURES
Phlebotomists work under the supervision of a Laboratory Director and Chief Phlebotomist
C. SKILL REQUIREMENTS
Phlebotomists must have fine motor coordination, clear speech, normal hearing, and good visual acuity to distinguish colors. They must be able to use both hands and have legible handwriting. Occasional light lifting, stooping and bending is necessary. The phlebotomist must be able to move readily from one location to another in the workplace. The phlebotomist must have good communication skills. The phlebotomist must understand that working conditions expose them to communicable disease indigenous to a clinic environment.
D. SPECIFIC DUTIES INCLUDE:
Correct identification of patients prior to sample collection
Collection of appropriate amounts of blood by venipuncture or dermal puncture
Selection of appropriate specimen containers for specified tests
Correct labeling of specimens with required information
Collection of urine samples and urine drug screens
Appropriate transportation of specimens in a timely manner
Professional interaction with patients and clinic personnel
Processing of specimens for delivery to appropriate laboratory departments
Correct understanding and use of EMR/ LIS systems
Compliance with all safety regulations-OSHA regulations and MSDS sheets
Maintenance of professional updates
Professionalism in appearance and conduct
Inventories supplies
Performs related work as required.
Report to the Chief Phlebotomist
E. EDUCATION
Phlebotomy Certification Training optional but not required; MA certification or training; High School diploma or Equivalent.
Neurology/Endocrinology - Receptionist - Full Time
Murfreesboro Medical Clinic job in Murfreesboro, TN
To provide clerical support in the Endocrinology/Neurology departments, adhere to all policies and procedures of MMC, and meet the needs of patients in a teamwork approach. Working Conditions Work is performed in an office setting and involves frequent telephone contact, as well as face-to-face communication with patients. Interactions with others in constant and interruptive. There is possible exposure to communicable diseases, toxic substances, bodily fluids, and other conditions common to medical practice. Varied activities including walking, bending, reaching, lifting (up to 30 pounds), stooping, assisting patients and sitting for extended periods of time may occur. Also, occasional stress from multiple responsibilities.
Job Responsibilities
* Represent MMC in a courteous and professional manner
* Greet guests and incoming phone calls in a polite, prompt, and helpful manner
* Take accurate messages which include all required information
* Process voicemails
* Be at your workstation on time and prepared to start the day
* Email communication is utilized in this department for important messages and updates. Staff members are expected to read emails frequently.
* Be flexible when asked to stay past your scheduled work time (as needed) to accommodate the needs of patients
* Prepare and process fee tickets, patient forms, etc. for patient appointments
* Collect co-payments, deductibles, co-insurance, or other patient responsible balances
* Schedule appointments & schedule required testing, labs, or other specialist referrals
* Prepare daily deposit and maintain cash bag
* Obtain accurate demographic and insurance information form patients to ensure accurate billing and maximum reimbursement
* Provide prompt, efficient, and accurate patient service
* Meet or exceed patient, doctor, and staff expectations through a cooperative, teamwork approach
* Keep your work area and the clinic clean
* Be knowledgeable of and adhere to all HIPAA and OSHA guidelines.
* Be knowledgeable of and adhere to all MMC policies and procedures.
* With instruction, perform other duties as required or assigned
Required Skills
* Excellent customer service skills
* Strong skills in communicating effectively with co-workers, providers, and patients
* Ability to conduct daily functions in an appropriate, professional, and compassionate manner
* Ability to manage/prioritize multiple tasks in an efficient and timely manner
* Teamwork attitude
* Flexibility to respond to changing demands
* Ability to react calmly and competently in stressful situations
* Effectively utilize computer systems and programs that are necessary to complete daily tasks
Education/Experience Requirements
* High School diploma or GED
* Experience preferred but not required
MMC Vision, Mission, and Values
Our vision is to be a leading contributor to community health through participation in programs that promote wellness, facilitate diagnosis, and enhance treatment of disease.
Our mission is to foster continuous improvement in community health through the delivery of quality, accessible medical and surgical care in a cost-effective manner to the residents of Middle Tennessee.
Our values guide our actions as we strive to carry out our mission.
* A progressive approach to advances in medicine and changes in the health care delivery system
* Responsive to patient and community needs
* Collaborative with other physicians, hospitals, allied health providers and the community in improving health care
* Professional, ethical and socially responsible
* Team-oriented management and leadership
* A positive, open and responsive work setting
* This description is intended to provide only basic guidelines for meeting job requirements. It is not intended to serve, as an exhaustive list of all duties, skills, and responsibilities required of personnel so classified. Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve.
Otolaryngology - Certified Coding Specialist - Full Time
Murfreesboro Medical Clinic job in Murfreesboro, TN
Policy Name Certified Professional Coder and Responsibilities Department Effective Date Last Revision June 2025 Policy Owner Clinic Manager Policy Description and Purpose: Managing patient care involves a team of clinical and nonclinical staff interacting with patients and working to achieve patient-centered care. s and responsibilities of the care team emphasize a team-based approach to patient care and promote training of team members to meet the highest level of function allowed by state law.
Procedure: The and responsibilities are defined for Certified Professional Coder in the Gastroenterology department at Murfreesboro Medical Clinic below:
Job Title
Certified Professional Coder (CPC)
Job Description
The CPC researches and codes all office, surgical and procedural-based reports/records by assigning accurate CPT codes, current version of ICD-10 (diagnosis codes), HCPCS and modifiers in accordance with CMS coding guidelines and principles in a compliant manner.
Working Conditions
Work is performed in an office setting and possible exposure to communicable diseases, toxic substances, bodily fluids, and other conditions common to medical practice. Varied activities including walking, bending, reaching, lifting, stooping, and sitting for extended periods of time will occur. Also, occasional stress from multiple responsibilities. Overtime hours may be required as needed.
Job Responsibilities
Represent MMC in a courteous and professional manner
Responsible for accurate and complete coding according to Compliance Guidelines, and for assigning ICD-10 and CPT codes from doctors/providers documentation.
Ensure coded services, provider charges and medical record documentation meet appropriate guidelines or standards.
Works A/R queues to resolve denials or errors in a timely manner.
Provide ongoing feedback and targeted training to doctors/providers and other providers regarding coding guidelines and requirements.
Stay up to date with changes in CMS guidelines.
Research and stay current with health insurance billing requirements.
Must meet month end requirement.
Works with medical staff and patient accounting staff to resolve coding issues and associated problems.
Reviews reimbursement from third-party payers to ensure payment through proper use of codes.
Be proactive and participate in educational activities such as webinars, AAPC education opportunities and conferences.
Be at your workstation on time and prepared to start the day
Email communication is utilized in this department for important messages and updates. Staff members are expected to read emails frequently.
Be flexible when asked to stay past your scheduled work time (as needed) to accommodate the needs of patients
Meet or exceed patient, doctor, and staff expectations through a cooperative, teamwork approach
Keep your work area and the clinic clean.
Be knowledgeable of and adhere to all HIPAA and OSHA guidelines.
Be knowledgeable of and adhere to all MMC policies and procedures.
With instruction, perform other duties as required or assigned
Required Skills
Excellent customer service skills
Strong skills in communicating effectively with co-workers, providers, and patients
Ability to conduct daily functions in an appropriate, professional, and compassionate manner
Ability to manage/prioritize multiple tasks in an efficient and timely manner
Teamwork attitude
Flexibility to respond to changing demands
Ability to react calmly and competently in stressful situations
Effectively utilize computer systems and programs that are necessary to complete daily tasks
Education/Experience Requirements
* High school diploma or GED
* Coding Certification (Certified Professional Coder CPC) Required
MMC Vision, Mission, and Values
Our vision is to be a leading contributor to community health through participation in programs that promote wellness, facilitate diagnosis, and enhance treatment of disease.
Our mission is to foster continuous improvement in community health through the delivery of quality, accessible medical and surgical care in a cost-effective manner to the residents of Middle Tennessee.
Our values guide our actions as we strive to carry out our mission.
A progressive approach to advances in medicine and changes in the health care delivery system
Responsive to patient and community needs
Collaborative with other physicians, hospitals, allied health providers and the community in improving health care
Professional, ethical and socially responsible
Team-oriented management and leadership
A positive, open and responsive work setting
Product Marketing Specialist (SaaS)
My Senior Health Plan job in Brentwood, TN
We are seeking a strategic and results-driven Product Marketing Specialist to lead go-to-market efforts for our SaaS solutions. This role will be responsible for crafting compelling messaging, enabling sales teams, and driving product adoption through targeted marketing initiatives. You'll work cross-functionally with product, sales, and customer success to ensure our offerings resonate with the right audiences and deliver measurable impact.
Key Responsibilities:
Develop and execute go-to-market strategies for new and existing SaaS products.
Create product positioning, messaging, and value propositions that differentiate our solutions in the market.
Collaborate with Product Management to understand features, roadmap, and customer pain points.
Produce and manage marketing collateral including datasheets, case studies, landing pages, and email campaigns.
Conduct competitive analysis and market research to inform strategy and messaging.
Partner with Sales to develop enablement materials such as battle cards, pitch decks, and training sessions.
Track and report on campaign performance, product adoption, and customer engagement metrics.
Support customer marketing initiatives including testimonials, reviews, and reference programs.
Attend various trade shows and conferences to promote the product(s).
Qualifications:
Bachelor's degree in Marketing, Business, Communications, or related field.
3+ years of experience in product marketing, preferably in a SaaS or B2B tech environment.
Strong understanding of buyer personas, customer journeys, and SaaS business models.
Excellent written and verbal communication skills.
Experience with marketing automation tools, CRM platforms, and analytics dashboards.
Ability to manage multiple projects and collaborate across teams.
Travel to trade shows and conferences to promote the product.
Preferred Skills:
Familiarity with tools like HubSpot, Salesforce, Google Analytics, and Figma.
Experience working in Medicare, healthcare, or insurance tech is a plus.
Strong storytelling and content creation abilities.
Analytical mindset with a focus on performance metrics and ROI.
What We Offer:
Competitive compensation based on experience
Health, Dental, Vision, and Life Insurance (70% employer-paid!)
401(k) with match + profit-sharing
Paid vacation, sick time, and holidays, including the week of Christmas off with pay
A supportive, growth-oriented work culture
Ready to make a difference?
Apply today and become part of a team that values compassion, excellence, and opportunity.
My Senior Health Plan is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, gender, sexual orientation, gender identity, gender expression, transgender, pregnancy, marital status, national origin, ancestry, citizenship status, age, disability, protected Veteran Status, genetics or any other characteristic protected by applicable federal, state, or local law.
Note: Employment is contingent upon passing a pre-employment drug test and background check. We participate in E-Verify.
AI Use Disclosure
To make our hiring process smooth and efficient, we use tools like BambooHR (application tracking), Hireflix (on-demand interviews), and Calendly (scheduling), and TestGorilla (skills assessments). These tools help us stay organized, but all applications and results are carefully reviewed by real people.
AI supports our process, it doesn't replace human judgment. We also take steps to reduce potential bias in the tools we use, so every candidate is considered fairly.
Medical Informatics - Medical Informatics Clerk - Full Time
Murfreesboro Medical Clinic job in Murfreesboro, TN
Who We Are: At Murfreesboro Medical Clinic & SurgiCenter (MMC), compassion meets innovation and teamwork fuels success! As a physician-owned, multi-specialty clinic, we've proudly served Middle Tennessee for decades. With 20+ specialties under one roof, we've built a supportive, collaborative environment where professionals thrive and patients feel cared for.
What We Do: Our team is growing, and we're looking for a skilled professional to join us! You'll play an important role in providing excellent care, supporting patients through meaningful moments, and working alongside a supportive team. At MMC, your expertise matters, your voice is valued, and your career has room to grow. Ready to make an impact? We'd love to meet you!
Why You'll Love Working Here: We're committed to supporting your success inside and outside of work with a benefits package that includes medical, dental, and vision insurance, life and disability coverage, FSA & HSA options, a 401(k) with company match, gym membership reimbursement, wellness programs, and more.
Position Summary
The Medical Informatics Clerk is responsible for scanning, organizing, and electronically filing patient documents within the Electronic Medical Record (EMR) system. This role ensures accuracy, confidentiality, and timely completion of scanning tasks while supporting the department through error list management and cross-training in medical record release functions. The position requires strong attention to detail, effective communication, and the ability to work efficiently in an open, multi-person team environment.
Primary Responsibilities
Pick up documents from designated areas multiple times daily and maintain an orderly workflow of papers awaiting scanning.
Scan and index documents into appropriate electronic folders in a timely and accurate manner.Work assigned electronic error lists and ensure corrections are completed promptly.
Task documents to providers when needed and escalate system issues that cannot be resolved independently.
Maintain strict patient confidentiality and adhere to all Medical Informatics policies and procedures.
Cross-train and provide coverage for Medical Records Release during vacations or inclement weather.
Maintain a clean and organized work area and demonstrate teamwork by assisting colleagues as needed.
Answer departmental phone calls with professional and pleasant communication.
Attend required meetings and participate as requested.
Perform other duties as assigned to support the overall success of the department and organization.
Education & Experience
High School diploma or equivalent required.
Previous experience in medical records or healthcare office support preferred.
Skills & Competencies
Knowledge of HIPAA regulations and basic medical records processes.
Strong attention to detail and accuracy in document handling.
Ability to remain focused and productive in an open, multi-staff environment.
Proficiency with electronic medical records systems and electronic filing programs.
Proficient in Microsoft Office applications, including Excel and Teams.
Strong English grammar and spelling skills.
Ability to meet scanning deadlines and manage multiple tasks effectively.
Excellent interpersonal skills and ability to work collaboratively.
Manual dexterity, eye-hand coordination, and the ability to distinguish letters, numbers, and symbols.
Working Conditions
Work is primarily performed in a clinical office setting and involves frequent telephone and in-person communication with patients and staff.
The role involves continuous engagement and interaction with others and may involve occasional or frequent interruptions.
The work environment reflects typical conditions found in a medical practice, including exposure to standard clinical equipment, patient interactions, and administrative workflows.
There is potential exposure to common medical practice conditions, including communicable diseases, bodily fluids, and chemical substances.
Physical demands include walking, bending, reaching, lifting up to 20 pounds, stooping, assisting patients, and prolonged periods of sitting.
The position may also involve occasional stress due to multiple responsibilities and competing priorities.
Disclaimer
This job description outlines the general nature and responsibilities of the role and is not an exhaustive list of duties or requirements. Responsibilities may evolve based on organizational needs. Employment is contingent upon successful completion of a background check, drug screening, and compliance with health and immunization requirements (if applicable). This position requires strict adherence to confidentiality and data privacy standards. Employment is at-will and does not constitute a contract. We are an Equal Opportunity Employer and do not discriminate based on any protected characteristic.
Ophthalmology - Ophthalmic Tech - Full Time
Murfreesboro Medical Clinic job in Murfreesboro, TN
Who We Are: At Murfreesboro Medical Clinic & SurgiCenter (MMC), compassion meets innovation and teamwork fuels success! As a physician-owned, multi-specialty clinic, we've proudly served Middle Tennessee for decades. With 20+ specialties under one roof, we've built a supportive, collaborative environment where professionals thrive and patients feel cared for.
What We Do: Our team is growing, and we're looking for a skilled professional to join us! You'll play an important role in providing excellent care, supporting patients through meaningful moments, and working alongside a supportive team. At MMC, your expertise matters, your voice is valued, and your career has room to grow. Ready to make an impact? We'd love to meet you!
Why You'll Love Working Here: We're committed to supporting your success inside and outside of work with a benefits package that includes medical, dental, and vision insurance, life and disability coverage, FSA & HSA options, a 401(k) with company match, gym membership reimbursement, wellness programs, and more.
General Statement of Duties: Responsible for assisting in the care, treatment and education of the patient. An ophthalmic tech works with the ophthalmologist to provide patient care by performing many different eye-related clinical functions. These may include taking histories, performing various procedures and tests, and preparing patient to see the doctor. The ophthalmic tech provides the ophthalmologist with important information to help diagnose and treat the patients.
Essential Functions:
Obtains medical histories from patient..
Administers diagnostic test.
Measures and records vision.
Administers eye medications.
Maintains optical and surgical instruments.
Assisting the ophthalmologist in office surgical procedures.
Set up, stock and equip exam and procedure rooms.
Sterilize and clean rooms and equipment after each use.
Notify patients of test results as instructed by the physician.
Task list is maintained and cleared daily.
Provide support in the department when necessary. Team player.
Ability to be crossed trained to cover scheduling surgeries and helping answers incoming calls.
Be knowledgeable of and adhere to all MMC policies and procedures.
Assist patients in helping them from the waiting room to exam room.
Make patients happy
Answers all the patient's questions.
Coordinating patient scheduling.
Supervising and training other ophthalmic personnel
Performance Criteria:
Ability to follow physicians orders, communicate with patient in supportive manner and maintain professional manner.
Ability to assess needs of patient and department and respond accordingly.
Ability to work in a team approach toward providing quality patient care.
Ability to handle multiple task at one time, ability to be flexible and follow detailed instructions.
Skill in effectively role modeling appropriate behavior.
Ability to learn how to operate ophthalmic equipment. This includes Sonomed A-scan, IOL Master, Auto-refractor, Automated Lensometer, Amsler grid, Stereo test, Ishihara's test for colour blindness, worth 4 dot, and glare test.
Worker Specifications:
Must be able to work 40 hours a week, starting time for ophthalmology department is 7:30 am to 5:00 pm. (actually works out to 2 ½ hours of overtime per week).
Must be able to multi-task.
Must be a team player.
The description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities, and working conditions may change as needs evolve.
I read and understand the above job description.
_________________________________________ Date___________________
Staff Accountant
My Senior Health Plan job in Brentwood, TN
Job DescriptionSalary:
We areseekinga detail-oriented and proactive Staff Accountantwith experience ine Commerce accountingandgeneral accounts payable (AP) and accounts receivable (AR)processes. This roleis responsible forsupporting day-to-day accounting operations, ensuringaccuratefinancial reporting, andmaintainingcompliance with internal controls and external regulations.
Key Responsibilities
Perform daily, weekly, and monthly accounting tasks related to eCommerce transactions, including revenue recognition, payment reconciliation, and chargeback analysis.
Manage AP/AR functions including invoice processing, vendor payments, customer billing, and collections.
Reconcile bank accounts, merchant accounts, and payment gateways (e.g., Stripe).
Assistwith month-end and year-end close processes, including journal entries and account reconciliations.
Maintainaccuraterecords of financial transactions and ensure proper documentation.
Support audits and compliance reviews by preparing schedules and responding to inquiries.
Collaborate with cross-functional teams including operations, sales, and customer service to resolve accounting issues.
Identifyand implement process improvements to enhance efficiency and accuracy.
Assistin the development and maintenance of annual and quarterly budgets.
Qualifications
Bachelors degree in Accounting, Finance, or related field.
7+ years of accounting experience, preferably in an eCommerce or retail environment.
Strong understanding of AP/AR processes and general ledger accounting.
Proficiencyin accounting software (e.g., QuickBooks) and Excel.
Experience with eCommerce platforms and payment processors is highly desirable.
Stripe experience is highly preferred.
Excellent attention to detail and organizational skills.
Strong analytical and problem-solving abilities.
Ability to work independently and manage multiple priorities.
Preferred Skills
Familiarity with inventory accounting and cost of goods sold (COGS).
Knowledge of sales tax compliance across multiple states.
Experience with ERP systems and automation tools.
What We Offer:
Competitive compensation based on experience
Health, Dental, Vision, and Life Insurance (70% employer-paid!)
401(k) with match + profit-sharing
Paid vacation, sick time, and holidays, including the week of Christmas off with pay
A supportive, growth-oriented work culture
Ready to make a difference?
Apply today and become part of a team that values compassion, excellence, and opportunity.
My Senior Health Planis an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, gender, sexual orientation, gender identity, gender expression, transgender, pregnancy, marital status, national origin, ancestry, citizenship status, age, disability, protected Veteran Status, genetics or any other characteristic protected by applicable federal, state, or local law.
Note: Employment is contingent upon passing a pre-employment drug test and background check. We participate in E-Verify.
AI Use Disclosure
To make our hiring process smooth and efficient, we use tools like BambooHR (application tracking), Hireflix (on-demand interviews), and Calendly (scheduling), and TestGorilla (skills assessments). These tools help us stay organized, but all applications and results are carefully reviewed by real people.
AI supports our process, it doesnt replace human judgment. We also take steps to reduce potential bias in the tools we use, so every candidate is considered fairly.
Radiology - Radiological Technologist - Full Time
Murfreesboro Medical Clinic job in Murfreesboro, TN
Job Name Radiological Technologist Department Radiology Policy Description and Purpose:Managing patient care involves a team of clinical and nonclinical staff interacting with patients and working to achieve patient-centered care. s and responsibilities of the care team emphasize a team-based approach to patient care and promote training of team members to meet the highest level of function allowed by state law.
Procedure:The job description and responsibilities are defined for the Radiology department at Murfreesboro Medical Clinic below:
Job Title
Radiological Technologist
Purpose of Job
Responsible for taking radiological exams and related duties
Working Conditions
Reports to Radiology Manager and Physicians. The job holder must demonstrate current competencies for the job position.
Job Responsibilities
Minimum of one year customer service experience in a health care setting. Mammography experience preferred. Graduate from an accredited X-ray Technologists Program.
REQUIREMENTS:
American Registry of Radiology Technologist (ARRT) registration required.TN State license required
Current CPR certification.
Prepares patients for radiology procedures. Takes radiographs following established procedures for patient care and safety. Maintains high quality/quantity standards.
Uses a variety of radiation protection and shielding materials. Complies with all policies regarding safety, infection control and universal precautions.
Prepares contrast media.
Ensures equipment is in working order. Reports malfunction to supervisor.
Logs radiology procedures completed. Processes related paperwork using computer equipment as directed.
Maintains procedure room. Stocks necessary medical and radiology supplies. Perform light cleaning on procedure room.
Produces X-Rays in a digital format and sends them via PACS System to the Radiologist for interpretation.
Applicants may be asked to cross train in other specialty areas.
Basic phone, computer, and copier skills required.
Maintains certifications/registries, ARRT status and TN state license in good standing.Also, keep continuing education credits current.
KNOWLEDGE:
Knowledge of x-ray procedures and protocols.
Knowledge of anatomy and physiology necessary to perform x-ray testing including body mechanics and patientmovement.
Knowledge of radiology equipment, including safety hazards common to radiology.
SKILLS:
Skill in positioning patients properly.
Skill in identifying equipment problems and correcting or notifying supervisor.
ABILITIES:
Ability to apply written instructions and standardized work practices.
Ability to communicate clearly.
Ability to establish and maintain effective relationships with staff, patients and families.
Working Conditions/Physical Requirements
Ability to apply written instructions and standardized work practices.
Ability to communicate clearly.
Ability to establish and maintain effective relationships with staff, patients and families.
ENVIRONMENTAL/WORKING CONDITIONS:
Exposure to radiation, communicable diseases and other conditions common to a Radiology setting.
Physical/Mental Demands:
Must be able to lift 25 pounds and push and pull several hundred pounds
Environment can be very busy and stressful
Contact may involve dealing with angry or upset people
Work may require hand dexterity for Radiology equipment, stooping and bending to position patients and retrieve supplies
Must have mobility to room patients, help patients onto table, complete errands.
This position requires sitting and standing for long periods of time.
MMC Vision, Mission, and Values
Our vision is to be a leading contributor to community health through participation in programs that promote wellness, facilitate diagnosis, and enhance treatment of disease.
Our mission is to foster continuous improvement in community health through the delivery of quality, accessible medical and surgical care in a cost-effective manner to the residents of Middle Tennessee.
Our values guide our actions as we strive to carry out our mission.
A progressive approach to advances in medicine and changes in the health care delivery system
Responsive to patient and community needs
Collaborative with other physicians, hospitals, allied health providers and the community in improving health care
Professional, ethical and socially responsible
Team-oriented management and leadership
A positive, open and responsive work setting
* This description is intended to provide only basic guidelines for meeting job requirements. It is not intended to serve as an exhaustive list of all duties, skills, and responsibilities required of personnel so classified. Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve.
Client Success Specialist (Temporary Part-Time) [Hourly Base + Incentive]
My Senior Health Plan job in Brentwood, TN
🌟 We're Hiring: Client Advocate
🕒 Schedule: Part-Time | 16-24 hours/week | Temporary until 12/31/2025, with the potential to transition to a permanent role 1/1/2026 | 10am-6:30pm CST
Are you passionate about helping others and thriving in a fast-paced, team-oriented environment? My Senior Health Plan is looking for a detail-driven, client-focused Client Success Specialist to join our growing team! This is your opportunity to make a meaningful impact while building a rewarding career in a company devoted to serving others.
💼 What You'll Be Doing:
As a Client Success Specialist, you'll be the go-to support for our clients and internal teams, ensuring a smooth and professional experience from start to finish. Your day-to-day will include:
Communicating with clients via phone and email with professionalism and care
Handling inbound and outbound calls using an auto-dialer system
Transferring qualified leads to our sales team
Entering and maintaining accurate client data in Salesforce
Preparing and mailing client kits
Processing insurance applications and conducting verification calls
Following up on application statuses with carriers and clients
Supporting post-sale client satisfaction efforts
Performing general administrative tasks like scanning, filing, and data entry
Jumping in to support other administrative roles as needed
🧩 What You Bring to the Table:
High School Diploma/GED + 3 years of admin experience, or Bachelor's Degree + 2 years
Strong phone presence and a friendly, professional demeanor
Excellent organizational and communication skills
Ability to multitask and manage time effectively
A team player with a proactive attitude and eagerness to learn
Proficiency in Microsoft Word, Excel, Salesforce, and internet navigation
Familiarity with CRM systems and a passion for helping others
💪 Working Conditions:
Office-based role with standard equipment
May involve sitting or standing for extended periods
Occasionally lifting up to 25 lbs
Fast-paced environment with occasional extended hours to meet goals
🎁 What We Offer:
Competitive compensation based on experience
Paid sick time
A supportive, growth-oriented work culture
Ready to make a difference? Apply today and become part of a team that values compassion, excellence, and opportunity.
Note: Employment is contingent upon passing a pre-employment drug test and background check. We participate in E-Verify.
My Senior Health Plan is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, gender, sexual orientation, gender identity, gender expression, transgender, pregnancy, marital status, national origin, ancestry, citizenship status, age, disability, protected Veteran Status, genetics or any other characteristic protected by applicable federal, state, or local law.
AI Use Disclosure
To make our hiring process smooth and efficient, we use tools like BambooHR (application tracking), Hireflix (on-demand interviews), and Calendly (scheduling), and TestGorilla (skills assessments). These tools help us stay organized, but all applications and results are carefully reviewed by real people.
AI supports our process, it doesn't replace human judgment. We also take steps to reduce potential bias in the tools we use, so every candidate is considered fairly.
Otolaryngology - Nurse Practitioner/Physician Assistant- Full Time
Murfreesboro Medical Clinic job in Murfreesboro, TN
Policy Name Mid-Level Provider Description and Responsibilities Department Otolaryngology (ENT) Effective Date Last Revision 10/20/2025 Policy Owner Clinic Manager Policy Description and Purpose: Managing patient care involves a team of clinical and nonclinical staff interacting with patients and working to achieve patient-centered care. s and responsibilities of the care team emphasize a team-based approach to patient care and promote training of team members to meet the highest level of function allowed by state law.
Procedure: The and responsibilities are defined for Mid-Level Provider in the ENT department at Murfreesboro Medical Clinic below:
Job Title
ENT Mid-Level Provider
Job Description
To provide guidance and support in the ENT Department, adhere to all policies and procedures of MMC, and meet the needs of patients in a teamwork approach.
Working Conditions
Work is performed in an office setting and involves frequent telephone contact, as well as face-to-face communication with patients. Interactions with others are constant and interruptive. There is possible exposure to communicable diseases, toxic substances, bodily fluids, and other conditions common to medical practice. Varied activities including walking, bending, reaching, lifting (up to 30 pounds), stooping, assisting patients and sitting for extended periods of time may occur. Also, occasional stress from multiple responsibilities.
Job Responsibilities
Represent MMC in a courteous and professional manner
Performs an appropriate physical exam, obtains complete medical history and documents visit in the EMR system
Orders appropriate laboratory and diagnostic procedures
Administers medications and injections in compliance with state law and clinic guidelines
Collaborates with physicians in managing patient needs, when necessary
Triage patient calls and provide consultation
Provide patients/family with proper education concerning medication and treatment(s) by utilizing available resources
Be flexible when asked to stay past your scheduled work time (as needed) to accommodate the needs of patients
Must complete all Healthstream assignments on time
Plan, prioritize and organize work load to maintain efficient patient/client operation in the department
Communicates with patients about lab results, questions, medications, symptoms etc.
Chart all communications/interactions in the EMR system
Provide prompt, efficient, and accurate patient service
Meet or exceed patient, doctor, and staff expectations through a cooperative, teamwork approach
Be knowledgeable of and adhere to all HIPAA and OSHA guidelines.
Be knowledgeable of and adhere to all MMC policies and procedures.
With instruction, perform other duties as required or assigned
Required Skills
Excellent customer service skills
Strong skills in communicating effectively with co-workers, providers, and patients
Ability to conduct daily functions in an appropriate, professional, and compassionate manner
Ability to manage/prioritize multiple tasks in an efficient and timely manner; attention to detail and well organized
Teamwork attitude
Flexibility to respond to changing demands
Ability to react calmly and competently in stressful/emergent situations
Effectively utilize computer systems and programs that are necessary to complete daily tasks
Education/Experience Requirements
* BSN required, MSN preferred. Successful completion of advanced practitioner training and certification as a practitioner (general or specialized) from an approved Nurse Practitioner or Physician Assistant program.
* Minimum of three years of professional nursing experience in a clinic setting plus two years of nurse practitioner or physician assistant experience
MMC Vision, Mission, and Values
Our vision is to be a leading contributor to community health through participation in programs that promote wellness, facilitate diagnosis, and enhance treatment of disease.
Our mission is to foster continuous improvement in community health through the delivery of quality, accessible medical and surgical care in a cost-effective manner to the residents of Middle Tennessee.
Our values guide our actions as we strive to carry out our mission.
A progressive approach to advances in medicine and changes in the health care delivery system
Responsive to patient and community needs
Collaborative with other physicians, hospitals, allied health providers and the community in improving health care
Professional, ethical and socially responsible
Team-oriented management and leadership
A positive, open and responsive work setting
* This description is intended to provide only basic guidelines for meeting job requirements. It is not intended to serve, as an exhaustive list of all duties, skills, and responsibilities required of personnel so classified. Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve.
OB/GYN - Nurse Practitioner - Full Time
Murfreesboro Medical Clinic job in Murfreesboro, TN
Policy Name Mid-Level Provider Description and Responsibilities Department OB/GYN Effective Date Last Revision Policy Owner Clinic Manager Policy Description and Purpose: Managing patient care involves a team of clinical and nonclinical staff interacting with patients and working to achieve patient-centered care. s and responsibilities of the care team emphasize a team-based approach to patient care and promote training of team members to meet the highest level of function allowed by state law.
Who We Are: At Murfreesboro Medical Clinic & SurgiCenter (MMC), compassion meets innovation and teamwork fuels success! As a physician-owned, multi-specialty clinic, we've proudly served Middle Tennessee for decades. With 20+ specialties under one roof, we've built a supportive, collaborative environment where professionals thrive and patients feel cared for.
What We Do: Our team is growing, and we're looking for a skilled professional to join us! You'll play an important role in providing excellent care, supporting patients through meaningful moments, and working alongside a supportive team. At MMC, your expertise matters, your voice is valued, and your career has room to grow. Ready to make an impact? We'd love to meet you!
Why You'll Love Working Here: We're committed to supporting your success inside and outside of work with a benefits package that includes medical, dental, and vision insurance, life and disability coverage, FSA & HSA options, a 401(k) with company match, gym membership reimbursement, wellness programs, and more.
Procedure: The and responsibilities are defined for Mid-Level Provider in the OB/GYN department at Murfreesboro Medical Clinic below:
Job Title
OB/GYN Mid-Level Provider
To provide guidance and support in the OB/GYN Department, adhere to all policies and procedures of MMC, and meet the needs of patients in a teamwork approach.
Working Conditions
Work is performed in an office setting and involves frequent telephone contact, as well as face-to-face communication with patients. Interactions with others in constant and interruptive. There is possible exposure to communicable diseases, toxic substances, bodily fluids, and other conditions common to medical practice. Varied activities including walking, bending, reaching, lifting (up to 30 pounds), stooping, assisting patients and sitting for extended periods of time may occur. Also, occasional stress from multiple responsibilities.
Job Responsibilities
Represent MMC in a courteous and professional manner
Performs an appropriate physical exam, obtains complete medical history and documents visit in the EMR system
Orders appropriate laboratory and diagnostic procedures
Administers medications and injections in compliance with state law and clinic guidelines
Collaborates with physicians in managing patient needs, when necessary
Triage patient calls and provide consultation
Provide patients/family with proper education concerning medication and treatment(s) by utilizing available resources
Be flexible when asked to stay past your scheduled work time (as needed) to accommodate the needs of patients
Must complete all Healthstream assignments on time
Plan, prioritize and organize work load to maintain efficient patient/client operation in the department
Communicates with patients about lab results, questions, medications, symptoms etc.
Chart all communications/interactions in the EMR system
Provide prompt, efficient, and accurate patient service
Meet or exceed patient, doctor, and staff expectations through a cooperative, teamwork approach
Be knowledgeable of and adhere to all HIPAA and OSHA guidelines.
Be knowledgeable of and adhere to all MMC policies and procedures.
With instruction, perform other duties as required or assigned
Required Skills
Excellent customer service skills
Strong skills in communicating effectively with co-workers, providers, and patients
Ability to conduct daily functions in an appropriate, professional, and compassionate manner
Ability to manage/prioritize multiple tasks in an efficient and timely manner; attention to detail and well organized
Teamwork attitude
Flexibility to respond to changing demands
Ability to react calmly and competently in stressful/emergent situations
Effectively utilize computer systems and programs that are necessary to complete daily tasks
Education/Experience Requirements
* BSN required, MSN preferred. Successful completion of advanced practitioner training and certification as a practitioner (general or specialized) from an approved Nurse Practitioner or Physician Assistant program.
* Minimum of three years of professional nursing experience in a clinic setting plus two years of nurse practitioner or physician assistant experience
MMC Vision, Mission, and Values
Our vision is to be a leading contributor to community health through participation in programs that promote wellness, facilitate diagnosis, and enhance treatment of disease.
Our mission is to foster continuous improvement in community health through the delivery of quality, accessible medical and surgical care in a cost-effective manner to the residents of Middle Tennessee.
Our values guide our actions as we strive to carry out our mission.
A progressive approach to advances in medicine and changes in the health care delivery system
Responsive to patient and community needs
Collaborative with other physicians, hospitals, allied health providers and the community in improving health care
Professional, ethical and socially responsible
Team-oriented management and leadership
A positive, open and responsive work setting
* This description is intended to provide only basic guidelines for meeting job requirements. It is not intended to serve, as an exhaustive list of all duties, skills, and responsibilities required of personnel so classified. Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve.
Acknowledgement
I have read this job description and understand its contents.
Signature __________________________________________ Date _________________________
Clinic Manager _____________________________________________ Date __________________
Licensed Medicare Sales Representative [Hourly Base + Monthly Incentive]
My Senior Health Plan job in Brentwood, TN
My Senior Health Plan, a leader in the Medicare B2C space for nearly 20 years, is looking for a motivated and energetic Licensed Medicare Sales Representative to join our growing team in Brentwood, TN. If you have a strong background in sales, business development, customer service, are licensed in life and health insurance, and are passionate about making a difference in the lives of seniors, we want to hear from you!
Job Summary: As a Licensed Medicare Sales Representative, you'll assist clients in evaluating and enrolling in the best Medicare plans to meet their needs. This is an in-office role, where youll manage outbound and inbound calls, educate clients about Medicare, and convert leads into sales. Youll be responsible for maintaining a sales pipeline, building long-term relationships, and exceeding performance goals.
Job Duties and Responsibilities:
Evaluate client needs and recommend Medicare plans.
Conduct plan reviews, guide enrollment, and educate on Medicare eligibility and options.
Prospect new leads, handle inbound/outbound calls, and drive sales.
Maintain a strong client pipeline and ensure high-quality follow-up.
Meet and exceed sales goals and metrics.
Use CRM tools for managing client information and tracking progress.
Stay updated on industry trends, products, and compliance regulations.
LICENSE & APPOINTMENT REQUIREMENT: My Senior Health Plan Inc. requires all Medicare Sales Representatives to have a current/valid Life & Health license and be able to satisfactorily pass all requirements needed to be appointed in every state by private carriers. My Senior Health Plan will provide all training and exam materials to obtain the appropriate licensure. All Medicare Sales Representatives must comply with CDI regulations, continuing education, and renewal requirements, and complete the annual AHIP test with a passing score. Additionally, employees must comply with all Centers for Medicare and Medicaid Services (CMS) regulations.
Requirements:
Active Health & Life license.
Current AHIP certificate required before starting.
Job stability and tenure in previous roles.
3+ years of inbound/outbound sales experience, preferably in a call center environment.
Strong phone presence and communication skills.
Bilingual in Spanish preferred.
Proficient in CRM Software and Microsoft Office.
Self-motivated, tech-savvy, and coachable.
Compensation Overview:
Training Period (Averaging 36 Months):
Competitive hourly base pay with monthly performance-based bonuses. Base pay range is equivalent to $41,600 to $47,840 annually, with the potential to earn $55,000$65,000 annual monetary compensation (base pay and bonuses).
Transition to Medicare Sales Representative:
After completing training and obtaining the appropriate licensure, base pay is equivalent to $37,440$41,600 annually, with the potential to earn $70,000$85,000 total compensation (including incentives) in your first year as a representative, based on performance.
Ongoing Success and Growth:
With continued success, annual earnings can grow significantly, with the potential to exceed $115,000 annually based on performance.
Working Conditions:
Stationary role, operating a computer and office equipment.
Light lifting (up to 25 lbs.).
Office environment with occasional movement within the workspace. Remote work can
potentially
be negotiated
if the candidate lives 50+ miles away from the office.
Schedule is Monday-Friday 10 am-6:30 pm CST
Why Join Us?
Competitive hourly base pay with monthly performance-based bonuses.
Health insurance (medical, dental, vision) with 70% employer paid.
401(k) plan with matching and profit-sharing.
Paid vacation, sick time, and company holidays, including the week of Christmas.
Positive work environment in the heart of Brentwoods Maryland Farms area.
No cold calls, all warm leads.
Location: Brentwood, TN (in-office positionmust be able to commute daily. Remote work can
potentially
be negotiated
if the candidate lives 50+ miles away from the office
).
Ready to take the next step in your career with a growing company that values teamwork and making a difference? Apply now to join My Senior Health Plan and help us serve the Medicare-eligible population!
My Senior Health Plan is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, gender, sexual orientation, gender identity, gender expression, transgender, pregnancy, marital status, national origin, ancestry, citizenship status, age, disability, protected Veteran Status, genetics or any other characteristic protected by applicable federal, state, or local law.
*All offers of employment are contingent upon successfully passing a pre-employment drug test and background check. My Senior Health Plan.com Inc. participates in E-Verify.
AI Use Disclosure
To make our hiring process smooth and efficient, we use tools like BambooHR (application tracking), Hireflix (on-demand interviews), and Calendly (scheduling), and TestGorilla (skills assessments). These tools help us stay organized, but all applications and results are carefully reviewed by real people.
AI supports our process, it doesnt replace human judgment. We also take steps to reduce potential bias in the tools we use, so every candidate is considered fairly.
Neurology - MA - Full Time
Murfreesboro Medical Clinic job in Murfreesboro, TN
Policy Name Clinical Staff and Responsibilities Department Neurology Department Policy Description and Purpose: Managing patient care involves a team of clinical and nonclinical staff interacting with patients and working to achieve patient-centered care. s and responsibilities of the care team emphasize a team-based approach to patient care and promote training of team members to meet the highest level of function allowed by state law.
Procedure: The and responsibilities are defined for Clinical Staff in the Neurology department at Murfreesboro Medical Clinic below:
Job Title
Neurology Clinical Staff
Job Description
To provide nursing support for Neurology or clinic-wide, when requested. Clinical Staff must adhere to all policies and procedures of MMC and meet the needs of patient in a teamwork approach.
Working Conditions
Work is performed in an office setting and involves frequent telephone contact, as well as face-to-face communication with patients. Interactions with others in constant and interruptive. There is possible exposure to communicable diseases, toxic substances, bodily fluids, and other conditions common to medical practice. Varied activities including walking, bending, reaching, lifting (up to 30 pounds), stooping, assisting patients, and sitting for extended periods of time may occur. Also, occasional stress from multiple responsibilities.
Job Responsibilities
Represent MMC in a courteous and professional manner
Greet guests and incoming calls in a polite, prompt, and helpful manner
Be at your workstation on time and prepared to start the day
Email communication is utilized in this department for important messages and updates. Staff members are expected to read emails frequently.
Be flexible when asked to stay past your scheduled work time (as needed) to accommodate the needs of patients
Provide prompt, efficient, and accurate patient service
Meet or exceed patient, doctor, and staff expectations through a cooperative, teamwork approach
Assist patients to rooms, perform proper intake, begin office note, and enter requested lab and x-ray orders in the EMR.
Promotes wellness by providing patient education materials, communicating physician advice/instructions and give injections.
Set up exam rooms; assist doctor/provider in office exams and procedures.
Performs laboratory tests (cultures/swabs) of minimal to moderate complexity, including completion of lab requisitions per computer and paper.
Enter/Scribe provider's notes in electronic note as assigned.
Schedule procedure explaining the procedure and prep to patients if needed.
Triage calls for provider to include determining emergencies, identifying symptoms, using discretion for work in appointments and refilling routine prescriptions after reviewing medical chart transferring to PA/NP for topicals and injections.
Maintain quality monitoring logs; i.e.; refrigerator, lab test, immunizations, lab inventory and stocking of supplies.
Contact drug companies as directed for medication samples.
Administers injections: Subcutaneous, Intramuscular, Intradermal, and Intralesional.
Completes all required paperwork.
With instruction, perform other duties as required or assigned
Set up and equip procedure and exam rooms, assist the provider in procedures and prep to patients
Keep clinic and exam rooms clean and sanitized
Sterilize and clean equipment after use
Notify patients of test results as directed by providers and document all patient contact
Utilize the Electronic Medical Record for all patient interactions and communication
Be knowledgeable and adhere to OSHA guidelines and MMC policies and procedures
Help in other areas of the office if required such as, scheduling, check -in, check-out.
With instruction, perform other duties as required or assigned
Required Skills
Excellent customer service skills
Strong skills in communicating effectively with co-workers, providers, and patients
Ability to conduct daily functions in an appropriate, professional, and compassionate manner
Ability to manage/prioritize multiple tasks in an efficient and timely manner
Teamwork attitude
Flexibility to respond to changing demands
Ability to react calmly and competently in stressful situations
Effectively utilize computer systems and programs that are necessary to complete daily tasks
Appropriate assessment and assistance techniques
Must be able to operate or have ability to be trained to operate related office equipment including but not limited to computer terminal, copier, fax, laser printer, and telephone system.
Education/Experience Requirements
* Completion of Medical Assistant educational program or LPN License
* Experience preferred but not required
* Current CPR certification
MMC Vision, Mission, and Values
Our vision is to be a leading contributor to community health through participation in programs that promote wellness, facilitate diagnosis, and enhance treatment of disease.
Our mission is to foster continuous improvement in community health through the delivery of quality, accessible medical and surgical care in a cost-effective manner to the residents of Middle Tennessee.
Our values guide our actions as we strive to carry out our mission.
A progressive approach to advances in medicine and changes in the health care delivery system
Responsive to patient and community needs
Collaborative with other physicians, hospitals, allied health providers and the community in improving health care
Professional, ethical and socially responsible
Team-oriented management and leadership
A positive, open and responsive work setting
* This description is intended to provide only basic guidelines for meeting job requirements. It is not intended to serve as an exhaustive list of all duties, skills, and responsibilities required of personnel so classified. Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve.
Digital Marketing Specialist - Content & Social Media Focus
My Senior Health Plan job in Brentwood, TN
As the Marketing Specialist, you will play a central role in content-driven marketing initiatives that support lead generation, brand visibility, and agent recruitment across B2C audiences. Reporting to and working closely with the Senior Digital Marketing & Events Manager, your day-to-day will revolve around developing engaging content, coordinating multimedia projects, managing social platforms, and assisting with storytelling across channels-including social media, email, podcasts, webinars, and print.
This role is ideal for a strong communicator with a passion for creative storytelling, digital content production, and brand voice consistency. You'll support campaign execution and collaborate across departments to turn ideas into cohesive, on-brand marketing assets. From storyboarding video and podcast segments to writing compelling email copy and coordinating event materials, you'll help fuel marketing efforts that connect meaningfully with our audience.
Key Responsibilities
Content Creation & Storytelling
Draft original copy for emails, social media, website landing pages, and digital ads that align with brand tone and marketing goals
Assist with podcast and video content development, including brainstorming segments, scripting, and basic storyboarding
Organize and support creative projects such as testimonial videos, explainer content, or social series
Repurpose long-form content (e.g. webinars or interviews) into digestible clips, quotes, or visual posts
Social Media Management
Maintain and execute a monthly content calendar across platforms including LinkedIn, Facebook, Instagram, and YouTube
Create branded visuals using Canva or Adobe templates for use in digital and print formats
Monitor engagement and performance metrics; suggest optimizations and track growth benchmarks
Stay on top of trends and brainstorm creative content ideas for brand awareness and audience engagement
Digital Marketing & Email Campaigns
Support execution of cold and warm email campaigns through Salesforce Marketing Cloud, Success.ai, or AgencyBloc
Assist with segmentation, scheduling, and reporting of email and newsletter campaigns
Coordinate monthly newsletters by gathering content, formatting, and managing distribution lists
Track and help analyze CPA/CPL campaigns and related content performance metrics
Marketing Operations & Internal Requests
Manage the intake and prioritization of internal marketing requests
Maintain an organized marketing task tracker to ensure timely project delivery
Edit, resize, and reformat existing marketing materials for partner use or print distribution
Collaborate with compliance teams and partners to gather and approve co-branded content
Event & Webinar Content Logistics
Support content promotion and creative asset creation for live and virtual events (e.g. webinars, agent mixers)
Assist in developing messaging and registration pages via platforms like Eventbrite
Manage pre- and post-event communications and coordinate follow-up content or thank-you materials
Collect engagement metrics and support post-event content wrap-up or repurposing
Qualifications
Bachelor's degree in Marketing, Communications, Journalism, or related field
5-6 years of experience in content-focused marketing roles (bonus for healthcare, insurance, or B2C/B2B hybrid industries)
Job stability and tenure in previous roles.
Strong writing, editing, and storytelling skills with an eye for brand voice and clarity
Detail-oriented with excellent organizational and project management skills
Familiarity with tools such as Canva, Salesforce/Marketing Cloud, WordPress, Eventbrite, Zoom, and Google Analytics
Preferred Skills
Understanding of regulated industries such as Medicare, financial services, or healthcare
Experience creating podcast or video content
Knowledge of cold email platforms and email automation best practices
Ability to translate complex topics into simple, compelling messaging
What We Offer:
Competitive compensation based on experience
Health, Dental, Vision, and Life Insurance (70% employer-paid!)
401(k) with match + profit-sharing
Paid vacation, sick time, and holidays, including the week of Christmas off with pay
A supportive, growth-oriented work culture
Ready to make a difference?
Apply today and become part of a team that values compassion, excellence, and opportunity.
My Senior Health Plan is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, gender, sexual orientation, gender identity, gender expression, transgender, pregnancy, marital status, national origin, ancestry, citizenship status, age, disability, protected Veteran Status, genetics or any other characteristic protected by applicable federal, state, or local law.
Note: Employment is contingent upon passing a pre-employment drug test and background check. We participate in E-Verify.
AI Use Disclosure
To make our hiring process smooth and efficient, we use tools like BambooHR (application tracking), Hireflix (on-demand interviews), and Calendly (scheduling), and TestGorilla (skills assessments). These tools help us stay organized, but all applications and results are carefully reviewed by real people.
AI supports our process, it doesn't replace human judgment. We also take steps to reduce potential bias in the tools we use, so every candidate is considered fairly.