MyEyeDr jobs - 41 jobs

About the role See yourself starting a new career journey? As a Patient Service Coordinator at MyEyeDr. you play an essential role by providing personalized patient experiences through the coordination and management of our front desk during check in/out. No optical experience? No problem! You will be provided training and tools needed to learn about an industry that delivers our patients a best-in-class experience to help them see and live their best lives. Join our team today and help provide the highest quality vision care for our patients. This role reports to the Office General Manager. Some weekend and evening shifts required. You Will * Provide patients a personalized check in/out process experience that creates a timely, seamless, and positive experience * Become a subject matter expert in insurance plans to help verify and educate patients on options as they check in/out for appointments * Assist in appointment confirmations and patient outreach in partnership with Doctor availability * Be a multitasker by managing multiple phone lines, greeting patients and walk ins, scheduling appointments and assisting office staff duties as needed * Have the ability to at times cross train to other office support roles such as Eyewear Consultants and Optometric Technicians (Varies by office needs) * Collaborate with doctor(s) and team members to provide seamless patient experience About You * Experience in a front desk, reception, or customer facing role supporting administrative duties and clerical tasks * Organized, can easily prioritize multiple tasks under pressure, while providing best in class service to patients and office staff * Flexible, nimble and agile mindset with the ability to wear multiple hats * Friendly, caring, and patient-centric person who thrives in a fast-paced environment * Team player who is willing to collaborate to provide the best patient experience * Computer Savvy with excellent oral and written communication skills * Professional attitude and ability to problem solve and respond to patient service requests Growth With Us * Grow and develop your career through role specific training programs * Participate in our Vision coverage and associate discounts on our products Introduction | MyEyeDr. How do you see yourself today? Are you looking for that unique opportunity where you can make a difference in the lives of the patients we serve? MyEyeDr. is a high-growth, premier healthcare company: a total vision care concept with a unique retail experience. Our trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction. Our business model is unlike others in the industry: we make healthcare accessible by welcoming all insurance and providing a great selection of stylish eyewear that meets the diverse needs of our patients. This role provides a chance for you to build your professional career with an organization that is purposeful and whose values drive actions. You would have the opportunity to prioritize the care of our associates and our patients, to connect the knowledge of our talented teams to our patients' needs, and to work in a fun, inclusive environment as part of a collaborative team. We are in search of that unique individual who is inspired by a career focused on helping others and providing quality care while continuously growing professionally and improving MyEyeDr. in meaningful ways. If this is you, we encourage you to apply so you can get your journey started with MyEyeDr. where you can help people see, look, and be their very best. MyEyeDr. is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. MyEyeDr. will not tolerate discrimination or harassment based on any of these characteristics.

Reliable Respiratory is a Durable Medical Equipment (DME) company that provides the highest quality service for patients needing respiratory, diabetes, urology, and maternity support. Equipment provided includes CPAPs, BiPAPs, AutoPAPs, nebulizers, oxygen equipment, ventilators, CGM devices, insulin pumps, and breast pumps. Each patient is treated with professionalism, understanding, and attentive service. We care about our customers, work closely with the medical community, and have highly skilled staff ready to assist customers in receiving the best care possible. The Billing Quality Assurance Analyst is responsible for supporting the Billing Department and ensures products and services meet established standards by conducting tests, analysis and quality control of all billing duties performed. Duties and Responsibilities Responsible for conducting detailed audits of customer calls, payments, denials, and billing systems to ensure accuracy and adherence to SOPs Reviews patient records, billing codes and payment data to identify coding or submissions errors Identifies patterns and recurring errors from audit results to pinpoint areas for improvement Develops and implements audit plans and quality criteria to evaluate processes and procedures Prepare detailed reports on quality metrics and performance trends Ensures all billing practices adhere to relevant healthcare regulations (HIPAA) and industry best practices Stays updated on coding guidelines, payer requirements and regulatory changes to ensure compliance Recommends and drives modifications to operating practices and policies to eliminate quality gaps and improve efficiency Monitors team productivity and operational efficiency targets to ensure KPI's are met Complete ad-hoc project work as directed by your manager Assist in facilitating workload distribution relevant to specific department needs Other tasks and duties as require Basic Qualifications 18 years of age or older Must be eligible to work in the United States and not require work authorization from us now or in the future Bachelor's Degree preferred Required Skills Experience with completing quality control functions associated with billing Effective and professional verbal and written communication abilities Professional computer experience (especially Microsoft Office Suite) Ability to work in the Norwood office, as needed Ability to work independently to investigate and make decisions Ability to prioritize and complete work amidst interruptions in a busy work area Ability to comply with guidelines both internal and industry-imposed Ability to reconcile multiple shifting logistical factors for each appointment Strong attention to detail Bilingual in English and Spanish preferred Competencies Computer Skills Interpersonal Skills Product Expertise Communication skills Results Driven Conflict Management Customer Service Organizational skills Work Environment & Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to communicate and convey information with the appropriate parties. The job requires assuming a stationary position for long periods of time This role routinely uses standard office equipment such as computers, phones, and printers/scanners The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. This job operates in a professional office environment The noise level in the work environment is usually moderate to loud Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

GENERAL FUNCTION: The basic function of the Sales Associate is to attract and retain patients by delivering an exceptional patient experience, foster patient retention, and promote outstanding doctor satisfaction. MAJOR DUTIES & RESPONSIBILITIES: Drive profitable store sales by fostering a retail selling culture by practicing through role-playing, and using effective retail sales skills. Develop professional business relationships with other associates and Doctors. Fill ophthalmic eyeglass prescriptions, and fit and adapt lenses and frames, to include but not limited to the following: Utilize optical prescription in conjunction to the patient's visual requirements. Recommend specific lenses, and lens coatings to suit patient needs. Assist patients in the selection of frames, and coordinate frames to prescription and patient need. Perform appropriate optical related measurements. Ensure a quality patient experience through correct pricing, POS entry, and realistic delivery time quotes. Provide appropriate guidance to patients regarding Managed Vision Care. Assist with ensuring each store is effectively merchandised and presented according to Planogram and other Company standards. Assist the store with being effectively merchandised according to the Planogram and other Company standards. Other duties as assigned by Store Manager KNOWLEDGE & SKILLS: Ability to sell through use of sales skills and accountability for sales results. Experience and proven results with a retail or customer service establishment. Ability to present and implement decisive and creative solutions to opportunities to grow the business. Ability to provide enthusiastic and concise communication to meet/exceed patient expectations. Foster positive and results-oriented associate and doctor relationships. Attention to detail and follow-up. Ability to manage priorities through adaptability and flexibility. Willingness to take calculated risks. Experience with personal computers preferred. EDUCATION: High school diploma or equivalent, or comparable experience typically achieved with a minimum of 1-2 years in a retail environment. The incumbent or successful candidate must meet the position requirements above in order to perform the essential functions of this position and achieve the outcomes/results indicated in this position description. The Company will make every effort to make reasonable accommodations upon request to enable qualified individuals with known disabilities to perform the essential functions of their job.

Equal Opportunity Employer/Disability/Veterans Reliable Respiratory is a Durable Medical Equipment (DME) company that provides the highest quality level of service for patients in need of respiratory, diabetes, urology, and maternity support. Equipment provided includes, CPAPs, BiPAPs, AutoPAPs, nebulizers, oxygen equipment, ventilators, CGM devices, insulin pumps, and breast pumps. Each patient is treated with professionalism, understanding, and attentive service. We care about our customers, work closely with the medical community, and have highly skilled staff ready to assist customers in receiving the best care possible. A Customer Success Representative is responsible for generating new business to the company by ensuring all accounts are managed with care and efficiency. As a Customer Success Representative, you will work directly with our accounts and customers to fulfill medical supply orders and answer questions related to care. This includes collaborating with referral sources, insurance companies, and internal departments to ensure each step of fulfillment is met with efficiency and accuracy. This is a remote opportunity for applicants residing in New England. Duties and Responsibilities Manages all assigned key accounts Serves as an account liaison between internal departments and external accounts Builds relationships and trust between the assigned accounts and Reliable Respiratory Identifies and capitalizes on opportunities to increase sales for the assigned accounts while maintaining satisfactory customer service Processes new and recurring orders via fax, phone, email, or in person in accordance with Reliable Respiratory's processing procedures and guidelines Handles incoming communications from customers and referrals in a timely, professional, and friendly manner, including walk-in patients as necessary Verifies insurance online or by phone and documents information in Reliable Respiratory's electronic health records system Obtains all necessary insurance authorizations Troubleshoots equipment issues with patients; triages issues to manufacturer's care teams or referring doctors as needed Understands insurance coverage and allowable amounts; verifies patient demographic information, insurance authorization, and benefit information-updating as needed Spot opportunities to recommend additional services or products that support customer goals and boost referrals Ensures completion of worklists assigned Collects patient payments Ensures patients understand cost responsibilities Coordinates appointments between customers and respiratory staff Participates in company phone campaigns Complies with all policies and procedures established by the company and the company's regulatory bodies Required Qualifications 18 years of age or older Must be eligible to work in the United States and not require work authorization from us now or in the future Bachelor's Degree required 1 year of customer service experience Required Skills Effective and professional verbal and written communication abilities Professional computer experience (especially Microsoft Office Suite) Ability to work independently to investigate and make decisions Ability to work in collaboration with others Ability to prioritize and complete work amidst interruptions in a busy work area Ability to comply with guidelines both internal and industry-imposed Ability to reconcile multiple shifting logistical factors for each appointment Strong attention to detail Great customer service skills especially in high intensity situations Fluent in English and Spanish proficiency preferred Competencies Adaptability Analytical Skills Attention to Detail Communication Computer Skills Customer Service Decision Making Dependability Initiative Problem Solving Productivity Self-Motivated Sense of Urgency Teamwork Work Environment & Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to communicate and convey information with the appropriate parties. The job requires assuming a stationary position for long periods of time This role routinely uses standard office equipment such as computers, phones, and printers/scanners The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. This job operates in a professional office environment The noise level in the work environment is usually moderate to loud if employee wished to be in office Reliable Respiratory, INC participates in E-Verify. E-Verify is a web-based system that allows an employer to determine an employee's eligibility to work in the US using information reported on an employee's Form I-9. The E-Verify system confirms eligibility with both the Social Security Administration (SSA) and Department of Homeland Security (DHS). For more information, please go to the USCIS E-Verify website.

The below Job Description is intended to describe the general nature and level of work being performed by associates assigned to this job. It is not an exhaustive list of responsibilities, and is subject to changes and exceptions at the discretion of senior management. JOB TITLE: Optometric Office Technician / Medical Office Administrator REPORTS TO: Store General Manager FLSA STATUS: Hourly; Non-Exempt POSITION PURPOSE: The major responsibility of the Optometric Office Technician is to assist the Managing Optometrist in the technical and administrative operation of an optometric practice. The position will interact with patients/customers by delivering an exceptional patient/customer experience, foster patient/customer retention, and promotes outstanding associate/doctor satisfaction. OPTOMETRIC OFFICE TECHNICIAN The Optometric Office Technician plays a key role in the optometric practice. Their duties may include the utilization of computerized medical office software, administrative office procedures, health insurance processing billing and transcription of medical reports. An Optometric Office Technician role may combine skills of a medical office administrator, medical billing and collections, appointment scheduler or medical records clerk and direct patient care. ESSENTIAL DUTIES AND RESPONSIBILITIES: Clinical Duties Taking patient medical histories Preparing patients for examinations Administering tests prior to the eye exam Assisting doctors during examinations Assist with ordering glasses and contact lens supply Administrative Job Duties Greeting and directing patients Answering telephones Updating and maintaining Electronic Medical Records Obtaining insurance verification and authorization Adjust scheduling for priority patients Scheduling appointments Processing insurance claim forms Patient and insurance billing Optometric medical billing and coding Vision insurance billing and coding Accounts receivable and accounts payable Bookkeeping Selling glasses and contact lens supplies *The Clinical Skills can be learned on the job. No experience with clinical skills is necessary to apply. TRAVEL REQUIREMENTS: Occasional travel locally, within 15 mile radius. QUALIFICATIONS: Experience, Competencies and Education Must have at least 1-2 year teching experience within the last 2 years. Ability to provide enthusiastic and concise communication to meet/exceed customer expectations as well as foster positive and results-oriented associate, doctor and host relationships. Ability to manage priorities through adaptability, willingness to take calculated risks, and follow-up. Experience with personal computers preferred. Valid State Driver's License and State Minimum Insurance coverage. High school diploma or equivalent.

About the role See yourself starting a new career journey? As a MyEyeDr. Assistant General Manager, you will cultivate a collaborative working environment with all team members to provide a personalized eyecare experience for patients. You will achieve this through partnership with your trusted community doctors, vendors, and knowledgeable teams who help our patients see, look, and be their best. You will contribute to the financial responsibility for the office, deliver first class patient experiences and foster a collaborative team environment that allows for our office staff to grow. This role reports to the General Manager and will lead and develop a team. Some evening and weekend shifts required. You Will * Build and foster a purpose driven team through recruitment and onboarding, as well as ongoing training and development * Drive financial success of your office through managing behaviors that drive KPI performance * Uphold service standards when working with patients to increase office loyalty, patient retention and setting an example * Maintain HR policies and compliance to promote a productive and safe work environment to our team members and patients * Collaborate with doctor(s), home office support, and associate members to provide seamless patient experience * Lead performance and development in partnership with our General Manager for all team members * Ensure our optical merchandise meets optical standards, patient requirements and requests About You * Undergraduate degree or relevant years of experience with 1-2 years serving in a management position (Retail/Hospitality strongly preferred) * Experience driving business and sales operations in a complex, customer-facing, fast-paced environment * Effective communicator, detail oriented, and a strong leader that demonstrates the values of MyEyeDr. * Upholds exceptional service standards and acts as a mentor to our team members and patients * A servant leadership style with strong drive for result, business acumen and an entrepreneurial spirit * Willing to learn about industry, product, full scope optical office roles, and services * A natural leader with the ability to coach and inspire team members * Team player who is willing to collaborate with all to provide the best patient experience Growth With Us * Grow and develop your career through role specific training programs * Be offered an opportunity to earn bonuses and commission (role specific) * Participate in a comprehensive benefits package including medical and dental coverage, tax-free savings plans, life insurance and more * Participate in our Vision coverage and associate discounts on our products * Participate in our 401(k) with competitive company match * Accrue PTO and paid holidays from day one Introduction | MyEyeDr. How do you see yourself today? Are you looking for that unique opportunity where you can make a difference in the lives of the patients we serve? MyEyeDr. is a high-growth, premier healthcare company: a total vision care concept with a unique retail experience. Our trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction. Our business model is unlike others in the industry: we make healthcare accessible by welcoming all insurance and providing a great selection of stylish eyewear that meets the diverse needs of our patients. This role provides a chance for you to build your professional career with an organization that is purposeful and whose values drive actions. You would have the opportunity to prioritize the care of our associates and our patients, to connect the knowledge of our talented teams to our patients' needs, and to work in a fun, inclusive environment as part of a collaborative team. We are in search of that unique individual who is inspired by a career focused on helping others and providing quality care while continuously growing professionally and improving MyEyeDr. in meaningful ways. If this is you, we encourage you to apply so you can get your journey started with MyEyeDr. where you can help people see, look, and be their very best. MyEyeDr. is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. MyEyeDr. will not tolerate discrimination or harassment based on any of these characteristics. #LI-onsite

About the role See yourself starting a new career journey? As an Optometric Technician for MyEyeDr. you play an essential role by providing direct support to our Doctors of Optometry in preparing the patient for their visit inclusive of preliminary testing and measurements. No optical experience? No problem! You will be provided training and tools needed to learn about an industry that delivers our patients a best-in-class experience to help them see and live their best lives. Join our team today and help provide the highest quality vision care to our patients. This role reports to the Office General Manager but will directly support our Doctor(s). Some weekend and evenings shifts required. You Will Consult with patients, accurately document existing conditions and complaints, and chart medical history to prep for Optometrist exam Maintain a smooth flow of patients to the Doctor and additional office staff throughout appointment Ensure patients are comfortable with office procedures to which they will be exposed during appointment Through company training learn to use all pretest equipment to perform a range of visual screenings for patients prior to visiting with the doctor Conduct contact lens training for applicable patients and other preliminary testing Collaborate with doctor(s) and team members to provide seamless patient experience About You High School Diploma/GED with the ability to understand/do basic math Someone who is personable, patient and has the ability to comfort patients during screening process Someone who is detailed oriented and who will work closely with the Optometrist Willingness to learn about industry, product, and services Collaborative team player that will provide the best patient experience Prior healthcare/medical/optical background preferred but not required, training will be provided for the right candidate Growth With Us Grow and develop your career through role specific training programs Potential to earn bonuses Participate in a comprehensive benefits package including medical and dental coverage, tax-free savings plans, life insurance and more Participate in our Vision coverage and associate discounts on our products Participate in our 401(k) with competitive company match Accrue PTO and paid holidays from day one Introduction | MyEyeDr. How do you see yourself today? Are you looking for that unique opportunity where you can make a difference in the lives of the patients we serve? MyEyeDr. is a high-growth, premier healthcare company: a total vision care concept with a unique retail experience. Our trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction. Our business model is unlike others in the industry: we make healthcare accessible by welcoming all insurance and providing a great selection of stylish eyewear that meets the diverse needs of our patients. This role provides a chance for you to build your professional career with an organization that is purposeful and whose values drive actions. You would have the opportunity to prioritize the care of our associates and our patients, to connect the knowledge of our talented teams to our patients' needs, and to work in a fun, inclusive environment as part of a collaborative team. We are in search of that unique individual who is inspired by a career focused on helping others and providing quality care while continuously growing professionally and improving MyEyeDr. in meaningful ways. If this is you, we encourage you to apply so you can get your journey started with MyEyeDr. where you can help people see, look, and be their very best. MyEyeDr. is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. MyEyeDr. will not tolerate discrimination or harassment based on any of these characteristics.

Are you someone who loves helping people and solving problems? If yes, keep reading. As a Customer Service Advisor, you'll be the first point of contact for customers and visitors, answering questions, resolving, issues, and making sure every interaction is a positive one. You'll use a variety of communication methods and tools to keep things running smoothly and professionally. The role isn't just about answering phones, it's about building trust with our customers. You'll be supported to grow your skills, stay up to date with our products and systems, and contribute to a team that values open communication, collaboration and continuous improvement. If you've got a "customer first" mindset, strong communication skills, and enjoy working independently and part of a team, we'd love to hear from you. Dutch speaking would also be beneficial for this position but not a deal breaker. Ready for your next role... Apply Now! Please note this is a 12 month fixed term contract.

Kettering, Northamptonshire Salary: Up to £38,000 (based on optics experience) Working Hours: Full or part time Experience Level: Must have previous experience working in an optician and must have a GOC number. Specsavers Kettering are recruiting for a qualified and GOC registered Contact Lens Optician. As a Contact Lens Optician, there's nothing quite like the feeling of being part of the Specsavers team where you'll be part of a family that works together to give every customer the best possible service. Your role in this is crucial. With one in three UK contact lens wearers coming to us for lenses and advice, we ensure that millions of people get the right lenses, at a price they can afford. In this key role, you'll work to the highest professional standards, providing a contact lens fitting and aftercare service that's in a whole different league. You'll work to boost sales, profit and customer loyalty - exceeding customers' needs as well as business objectives. In effect, you'll be our resident expert, sharing your knowledge with customers and staff alike, all while working alongside our dedicated professionals, using the latest equipment. What's on offer? * Salary up to £38,000 depending on experience * A highly-rewarding performance-based bonus scheme * Your Birthday Off * Sick Pay * Enhanced Family leave * Pension contribution * Support with CPD * Exceptional clinical and professional development opportunities * Access to cutting-edge clinical technology, such as OCT The Role in a Nutshell: * Carry out contact lens fitting and aftercare in accordance with Company procedures and professional guidelines * Deal with general enquiries and advise customers on contact lenses * Ensure that all customers have a clear understanding of the contact lens options for their prescription. Advise customers on spectacle dispensing options, including current promotions * Ensure that appointment times are efficiently managed and that customer waiting time is minimized * Provide insertion / removal instruction to patients as required Then there's you As a qualified Contact Lens Optician, you'll have what it takes to put customers at their ease. You're also team-focused, with a passion for what you do - so you're always up-to-date with the latest developments in the industry. With this approach plus our exciting career development options, you'll stand every chance of going far. Find out more If you like the sound of this opportunity, get in touch, we'd love to tell you more about it. Contact George Coleing on 0********** or email *****************************. #LI-GC1

Job Description GENERAL FUNCTION: The basic function of the Optician is to attract and retain patients by delivering an exceptional patient experience, foster patient retention, and promote outstanding doctor satisfaction. MAJOR DUTIES & RESPONSIBILITIES: Drive profitable store sales by fostering a retail selling culture by practicing through role-playing, and using effective retail sales skills. Develop professional business relationships with other associates and Doctors. Fill ophthalmic eyeglass prescriptions, and fit and adapt lenses and frames, to include but not limited to the following: Utilize optical prescription in conjunction to the patient's visual requirements. Recommend specific lenses, and lens coatings to suit patient needs. Assist patients in the selection of frames, and coordinate frames to prescription and patient need. Perform appropriate optical related measurements. Ensure a quality patient experience through correct pricing, POS entry, and realistic delivery time quotes. Provide appropriate guidance to patients regarding Managed Vision Care. Assist the store with being effectively merchandised according to the Planogram and other Company standards. Assist with the timely execution of approved Marketing programs and initiatives, and the implementation of appropriate signage and promotions according to company standards. Other duties as assigned by Store Manager KNOWLEDGE & SKILLS: Ability to sell through use of sales skills and accountability for sales results. Experience and proven results with a retail or customer service establishment. Ability to present and implement decisive and creative solutions to opportunities to grow the business. Ability to provide enthusiastic and concise communication to meet/exceed patient expectations. Foster positive and results-oriented associate and doctor relationships. Attention to detail and follow-up. Ability to manage priorities through adaptability and flexibility. Willingness to take calculated risks. Experience with personal computers preferred. EDUCATION: High school diploma or equivalent, or comparable experience typically achieved with a minimum of 1-2 years in a retail environment. The incumbent or successful candidate must meet the position requirements above in order to perform the essential functions of this position and achieve the outcomes/results indicated in this position description. The Company will make every effort to make reasonable accommodations upon request to enable qualified individuals with known disabilities to perform the essential functions of their job

About the role See yourself starting a new career journey? As a MyEyeDr. Assistant General Manager, you will cultivate a collaborative working environment with all team members to provide a personalized eyecare experience for patients. You will achieve this through partnership with your trusted community doctors, vendors, and knowledgeable teams who help our patients see, look, and be their best. You will contribute to the financial responsibility for the office, deliver first class patient experiences and foster a collaborative team environment that allows for our office staff to grow. This role reports to the General Manager and will lead and develop a team. Some evening and weekend shifts required. You Will Build and foster a purpose driven team through recruitment and onboarding, as well as ongoing training and development Drive financial success of your office through managing behaviors that drive KPI performance Uphold service standards when working with patients to increase office loyalty, patient retention and setting an example Maintain HR policies and compliance to promote a productive and safe work environment to our team members and patients Collaborate with doctor(s), home office support, and associate members to provide seamless patient experience Lead performance and development in partnership with our General Manager for all team members Ensure our optical merchandise meets optical standards, patient requirements and requests About You Undergraduate degree or relevant years of experience with 1-2 years serving in a management position (Retail/Hospitality strongly preferred) Experience driving business and sales operations in a complex, customer-facing, fast-paced environment Effective communicator, detail oriented, and a strong leader that demonstrates the values of MyEyeDr. Upholds exceptional service standards and acts as a mentor to our team members and patients A servant leadership style with strong drive for result, business acumen and an entrepreneurial spirit Willing to learn about industry, product, full scope optical office roles, and services A natural leader with the ability to coach and inspire team members Team player who is willing to collaborate with all to provide the best patient experience Growth With Us Grow and develop your career through role specific training programs Be offered an opportunity to earn bonuses and commission (role specific) Participate in a comprehensive benefits package including medical and dental coverage, tax-free savings plans, life insurance and more Participate in our Vision coverage and associate discounts on our products Participate in our 401(k) with competitive company match Accrue PTO and paid holidays from day one Introduction | MyEyeDr. How do you see yourself today? Are you looking for that unique opportunity where you can make a difference in the lives of the patients we serve? MyEyeDr. is a high-growth, premier healthcare company: a total vision care concept with a unique retail experience. Our trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction. Our business model is unlike others in the industry: we make healthcare accessible by welcoming all insurance and providing a great selection of stylish eyewear that meets the diverse needs of our patients. This role provides a chance for you to build your professional career with an organization that is purposeful and whose values drive actions. You would have the opportunity to prioritize the care of our associates and our patients, to connect the knowledge of our talented teams to our patients' needs, and to work in a fun, inclusive environment as part of a collaborative team. We are in search of that unique individual who is inspired by a career focused on helping others and providing quality care while continuously growing professionally and improving MyEyeDr. in meaningful ways. If this is you, we encourage you to apply so you can get your journey started with MyEyeDr. where you can help people see, look, and be their very best. MyEyeDr. is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. MyEyeDr. will not tolerate discrimination or harassment based on any of these characteristics. #LI-onsite

About the role See yourself starting a new career journey? As an Optometric Technician for MyEyeDr. you play an essential role by providing direct support to our Doctors of Optometry in preparing the patient for their visit inclusive of preliminary testing and measurements. No optical experience? No problem! You will be provided training and tools needed to learn about an industry that delivers our patients a best-in-class experience to help them see and live their best lives. Join our team today and help provide the highest quality vision care to our patients. This role reports to the Office General Manager but will directly support our Doctor(s). Some weekend and evenings shifts required. You Will Consult with patients, accurately document existing conditions and complaints, and chart medical history to prep for Optometrist exam Maintain a smooth flow of patients to the Doctor and additional office staff throughout appointment Ensure patients are comfortable with office procedures to which they will be exposed during appointment Through company training learn to use all pretest equipment to perform a range of visual screenings for patients prior to visiting with the doctor Conduct contact lens training for applicable patients and other preliminary testing Collaborate with doctor(s) and team members to provide seamless patient experience About You High School Diploma/GED with the ability to understand/do basic math Someone who is personable, patient and has the ability to comfort patients during screening process Someone who is detailed oriented and who will work closely with the Optometrist Willingness to learn about industry, product, and services Collaborative team player that will provide the best patient experience Prior healthcare/medical/optical background preferred but not required, training will be provided for the right candidate Growth With Us Grow and develop your career through role specific training programs Participate in our Vision coverage and associate discounts on our products Introduction | MyEyeDr. How do you see yourself today? Are you looking for that unique opportunity where you can make a difference in the lives of the patients we serve? MyEyeDr. is a high-growth, premier healthcare company: a total vision care concept with a unique retail experience. Our trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction. Our business model is unlike others in the industry: we make healthcare accessible by welcoming all insurance and providing a great selection of stylish eyewear that meets the diverse needs of our patients. This role provides a chance for you to build your professional career with an organization that is purposeful and whose values drive actions. You would have the opportunity to prioritize the care of our associates and our patients, to connect the knowledge of our talented teams to our patients' needs, and to work in a fun, inclusive environment as part of a collaborative team. We are in search of that unique individual who is inspired by a career focused on helping others and providing quality care while continuously growing professionally and improving MyEyeDr. in meaningful ways. If this is you, we encourage you to apply so you can get your journey started with MyEyeDr. where you can help people see, look, and be their very best. MyEyeDr. is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. MyEyeDr. will not tolerate discrimination or harassment based on any of these characteristics.

Optical Assistant - Kettering Are you a caring individual looking to continue your career as an Optical Assistant? You've come to the right place. We're looking for passionate, hard-workers with some previous customer experience ready to confidently welcome and help customers as they walk through our doors. And once you've found your feet as an Optical Assistant, you won't just have to stop there. We have plenty of professional training and development in other business areas, as well as the support of experienced Opticians and Technicians supporting you on your journey. So whatever you want your career to look like, you can bring it to life at Specsavers. What's on Offer? As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. * Hours - 37.5 hours per week * Specsavers Perks - our discounted benefits scheme * Extra day off for your birthday * WeCare - UK confidential employee helpline * Outstanding clinical and professional development opportunities * Discounted hearing and eyecare benefits * Enhanced sick pay (after a year or service) * Enhanced pay for family leave (Maternity/Paternity etc) Some of the responsibilities of this role include: * Welcoming customers into store * Booking in eye tests * Pre-screening patients * Providing style advice * Measuring frames * Taking phone calls Find out more If you are comfortable with the responsibilities we're looking for and are excited by this opportunity, we're excited to hear from you. Head to our website to learn more about the role, or even better, apply now. #LI-RH1

About the role See yourself starting a new career journey? As a Patient Service Coordinator at MyEyeDr. you play an essential role by providing personalized patient experiences through the coordination and management of our front desk during check in/out. No optical experience? No problem! You will be provided training and tools needed to learn about an industry that delivers our patients a best-in-class experience to help them see and live their best lives. Join our team today and help provide the highest quality vision care for our patients. This role reports to the Office General Manager. Some weekend and evening shifts required. You Will Provide patients a personalized check in/out process experience that creates a timely, seamless, and positive experience Become a subject matter expert in insurance plans to help verify and educate patients on options as they check in/out for appointments Assist in appointment confirmations and patient outreach in partnership with Doctor availability Be a multitasker by managing multiple phone lines, greeting patients and walk ins, scheduling appointments and assisting office staff duties as needed Have the ability to at times cross train to other office support roles such as Eyewear Consultants and Optometric Technicians (Varies by office needs) Collaborate with doctor(s) and team members to provide seamless patient experience About You Experience in a front desk, reception, or customer facing role supporting administrative duties and clerical tasks Organized, can easily prioritize multiple tasks under pressure, while providing best in class service to patients and office staff Flexible, nimble and agile mindset with the ability to wear multiple hats Friendly, caring, and patient-centric person who thrives in a fast-paced environment Team player who is willing to collaborate to provide the best patient experience Computer Savvy with excellent oral and written communication skills Professional attitude and ability to problem solve and respond to patient service requests Growth With Us Grow and develop your career through role specific training programs Be offered an opportunity to earn bonuses and commission (role specific) Participate in a comprehensive benefits package including medical and dental coverage, tax-free savings plans, life insurance and more Participate in our Vision coverage and associate discounts on our products Participate in our 401K with competitive company match Accrue PTO and paid holidays from day one Introduction | MyEyeDr. How do you see yourself today? Are you looking for that unique opportunity where you can make a difference in the lives of the patients we serve? MyEyeDr. is a high-growth, premier healthcare company: a total vision care concept with a unique retail experience. Our trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction. Our business model is unlike others in the industry: we make healthcare accessible by welcoming all insurance and providing a great selection of stylish eyewear that meets the diverse needs of our patients. This role provides a chance for you to build your professional career with an organization that is purposeful and whose values drive actions. You would have the opportunity to prioritize the care of our associates and our patients, to connect the knowledge of our talented teams to our patients' needs, and to work in a fun, inclusive environment as part of a collaborative team. We are in search of that unique individual who is inspired by a career focused on helping others and providing quality care while continuously growing professionally and improving MyEyeDr. in meaningful ways. If this is you, we encourage you to apply so you can get your journey started with MyEyeDr. where you can help people see, look, and be their very best. MyEyeDr. is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. MyEyeDr. will not tolerate discrimination or harassment based on any of these characteristics.

MyEyeDr. is seeking a part-time Optometrist (OD) to join our team! MyEyeDr. is a premier healthcare company: a total vision care concept with a unique retail experience. We are looking for a Doctor of Optometry with a passion for delivering patient-centered care that wants to make a measurable difference in their patient's vision and lives. By using the most innovative technology, skilled eye doctors and localized services, MyEyeDr. practices are part of a far-reaching effort to improve vision care. Our professional optometrists are championing a new path for eye care - join us! Benefits MyEyeDr. offers: Competitive salary Comprehensive benefits package Production/incentive bonus plan Sign-on Bonus Malpractice, voluntary life & disability insurance Financial assistance for optical certifications The Optometrist (OD) position is performed in a traditional, full-scope office environment and may require local travel, on a same day basis, within MyEyeDr. regions. At this well-established but growing practice, you will have the opportunity to practice general and medical optometry, with a consistent patient base and at a comfortable pace keeping the quality of patient care as a priority. Every MyEyeDr. practice is equipped with the latest in vision care technology and stocked with a wide selection of quality eyewear. Optometrist (OD) Education and Experience Requirements: Doctor of Optometry (OD) Degree from an accredited institution required. License in good standing to practice Optometry in the state in which you will be practicing prior to beginning employment required. National Provider Identification (NPI) required. TPA License required. Prior clinical optometry experience in a retail, educational, or medical office setting a plus; all are welcome to apply. This position requires the ability to communicate and exchange information, utilize equipment necessary to perform the job, and move about the office. Using commonly accepted practices, tools and techniques, the Optometrist (OD) evaluates patient's vision and health care needs, documents findings in patient records and consults with patients regarding the current status and future requirements associated with their individualized vision care needs. The Optometrist (OD) works in close collaboration with the office team to provide compassionate care that ensures all patient visits are personalized, memorable and the best patient experience possible. The ideal optometrist will be personable, driven by patient focus and needs, and have a passion for providing the best neighborhood eye care experience we can for each and every one of our patients. If this is you, we encourage you to apply so you can get your journey started with MyEyeDr. where you can help people see, look, and be their very best. For more information, please contact [email protected]. MyEyeDr. is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. MyEyeDr. will not tolerate discrimination or harassment based on any of these characteristics.

The below Job Description is intended to describe the general nature and level of work being performed by associates assigned to this job. It is not an exhaustive list of responsibilities, and is subject to changes and exceptions at the discretion of senior management. JOB TITLE: Optometric Office Technician / Medical Office Administrator REPORTS TO: Store General Manager FLSA STATUS: Hourly; Non-Exempt POSITION PURPOSE: The major responsibility of the Optometric Office Technician is to assist the Managing Optometrist in the technical and administrative operation of an optometric practice. The position will interact with patients/customers by delivering an exceptional patient/customer experience, foster patient/customer retention, and promotes outstanding associate/doctor satisfaction. OPTOMETRIC OFFICE TECHNICIAN The Optometric Office Technician plays a key role in the optometric practice. Their duties may include the utilization of computerized medical office software, administrative office procedures, health insurance processing billing and transcription of medical reports. An Optometric Office Technician role may combine skills of a medical office administrator, medical billing and collections, appointment scheduler or medical records clerk and direct patient care. ESSENTIAL DUTIES AND RESPONSIBILITIES: Clinical Duties Taking patient medical histories Preparing patients for examinations Administering tests prior to the eye exam Assisting doctors during examinations Assist with ordering glasses and contact lens supply Administrative Job Duties Greeting and directing patients Answering telephones Updating and maintaining Electronic Medical Records Obtaining insurance verification and authorization Adjust scheduling for priority patients Scheduling appointments Processing insurance claim forms Patient and insurance billing Optometric medical billing and coding Vision insurance billing and coding Accounts receivable and accounts payable Bookkeeping Selling glasses and contact lens supplies *The Clinical Skills can be learned on the job. No experience with clinical skills is necessary to apply. TRAVEL REQUIREMENTS: Occasional travel locally, within 15 mile radius. QUALIFICATIONS: Experience, Competencies and Education Must have at least 1-2 year teching experience within the last 2 years. Ability to provide enthusiastic and concise communication to meet/exceed customer expectations as well as foster positive and results-oriented associate, doctor and host relationships. Ability to manage priorities through adaptability, willingness to take calculated risks, and follow-up. Experience with personal computers preferred. Valid State Driver's License and State Minimum Insurance coverage. High school diploma or equivalent.

GENERAL FUNCTION: The basic function of the Optician is to attract and retain patients by delivering an exceptional patient experience, foster patient retention, and promote outstanding doctor satisfaction. MAJOR DUTIES & RESPONSIBILITIES: Drive profitable store sales by fostering a retail selling culture by practicing through role-playing, and using effective retail sales skills. Develop professional business relationships with other associates and Doctors. Fill ophthalmic eyeglass prescriptions, and fit and adapt lenses and frames, to include but not limited to the following: Utilize optical prescription in conjunction to the patient's visual requirements. Recommend specific lenses, and lens coatings to suit patient needs. Assist patients in the selection of frames, and coordinate frames to prescription and patient need. Perform appropriate optical related measurements. Ensure a quality patient experience through correct pricing, POS entry, and realistic delivery time quotes. Provide appropriate guidance to patients regarding Managed Vision Care. Assist the store with being effectively merchandised according to the Planogram and other Company standards. Assist with the timely execution of approved Marketing programs and initiatives, and the implementation of appropriate signage and promotions according to company standards. Other duties as assigned by Store Manager KNOWLEDGE & SKILLS: Ability to sell through use of sales skills and accountability for sales results. Experience and proven results with a retail or customer service establishment. Ability to present and implement decisive and creative solutions to opportunities to grow the business. Ability to provide enthusiastic and concise communication to meet/exceed patient expectations. Foster positive and results-oriented associate and doctor relationships. Attention to detail and follow-up. Ability to manage priorities through adaptability and flexibility. Willingness to take calculated risks. Experience with personal computers preferred. EDUCATION: High school diploma or equivalent, or comparable experience typically achieved with a minimum of 1-2 years in a retail environment. The incumbent or successful candidate must meet the position requirements above in order to perform the essential functions of this position and achieve the outcomes/results indicated in this position description. The Company will make every effort to make reasonable accommodations upon request to enable qualified individuals with known disabilities to perform the essential functions of their job

About the role See yourself starting a new career journey? As an Optometric Technician for MyEyeDr. you play an essential role by providing direct support to our Doctors of Optometry in preparing the patient for their visit inclusive of preliminary testing and measurements. No optical experience? No problem! You will be provided training and tools needed to learn about an industry that delivers our patients a best-in-class experience to help them see and live their best lives. Join our team today and help provide the highest quality vision care to our patients. This role reports to the Office General Manager but will directly support our Doctor(s). Some weekend and evenings shifts required. You Will Consult with patients, accurately document existing conditions and complaints, and chart medical history to prep for Optometrist exam Maintain a smooth flow of patients to the Doctor and additional office staff throughout appointment Ensure patients are comfortable with office procedures to which they will be exposed during appointment Through company training learn to use all pretest equipment to perform a range of visual screenings for patients prior to visiting with the doctor Conduct contact lens training for applicable patients and other preliminary testing Collaborate with doctor(s) and team members to provide seamless patient experience About You High School Diploma/GED with the ability to understand/do basic math Someone who is personable, patient and has the ability to comfort patients during screening process Someone who is detailed oriented and who will work closely with the Optometrist Willingness to learn about industry, product, and services Collaborative team player that will provide the best patient experience Prior healthcare/medical/optical background preferred but not required, training will be provided for the right candidate Growth With Us Grow and develop your career through role specific training programs Participate in our Vision coverage and associate discounts on our products Introduction | MyEyeDr. How do you see yourself today? Are you looking for that unique opportunity where you can make a difference in the lives of the patients we serve? MyEyeDr. is a high-growth, premier healthcare company: a total vision care concept with a unique retail experience. Our trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction. Our business model is unlike others in the industry: we make healthcare accessible by welcoming all insurance and providing a great selection of stylish eyewear that meets the diverse needs of our patients. This role provides a chance for you to build your professional career with an organization that is purposeful and whose values drive actions. You would have the opportunity to prioritize the care of our associates and our patients, to connect the knowledge of our talented teams to our patients' needs, and to work in a fun, inclusive environment as part of a collaborative team. We are in search of that unique individual who is inspired by a career focused on helping others and providing quality care while continuously growing professionally and improving MyEyeDr. in meaningful ways. If this is you, we encourage you to apply so you can get your journey started with MyEyeDr. where you can help people see, look, and be their very best. MyEyeDr. is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. MyEyeDr. will not tolerate discrimination or harassment based on any of these characteristics.

About the role See yourself starting a new career journey? As a Patient Service Coordinator at MyEyeDr. you play an essential role by providing personalized patient experiences through the coordination and management of our front desk during check in/out. No optical experience? No problem! You will be provided training and tools needed to learn about an industry that delivers our patients a best-in-class experience to help them see and live their best lives. Join our team today and help provide the highest quality vision care for our patients. This role reports to the Office General Manager. Some weekend and evening shifts required. You Will Provide patients a personalized check in/out process experience that creates a timely, seamless, and positive experience Become a subject matter expert in insurance plans to help verify and educate patients on options as they check in/out for appointments Assist in appointment confirmations and patient outreach in partnership with Doctor availability Be a multitasker by managing multiple phone lines, greeting patients and walk ins, scheduling appointments and assisting office staff duties as needed Have the ability to at times cross train to other office support roles such as Eyewear Consultants and Optometric Technicians (Varies by office needs) Collaborate with doctor(s) and team members to provide seamless patient experience About You Experience in a front desk, reception, or customer facing role supporting administrative duties and clerical tasks Organized, can easily prioritize multiple tasks under pressure, while providing best in class service to patients and office staff Flexible, nimble and agile mindset with the ability to wear multiple hats Friendly, caring, and patient-centric person who thrives in a fast-paced environment Team player who is willing to collaborate to provide the best patient experience Computer Savvy with excellent oral and written communication skills Professional attitude and ability to problem solve and respond to patient service requests Growth With Us Grow and develop your career through role specific training programs Be offered an opportunity to earn bonuses and commission (role specific) Participate in a comprehensive benefits package including medical and dental coverage, tax-free savings plans, life insurance and more Participate in our Vision coverage and associate discounts on our products Participate in our 401K with competitive company match Accrue PTO and paid holidays from day one Introduction | MyEyeDr. How do you see yourself today? Are you looking for that unique opportunity where you can make a difference in the lives of the patients we serve? MyEyeDr. is a high-growth, premier healthcare company: a total vision care concept with a unique retail experience. Our trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction. Our business model is unlike others in the industry: we make healthcare accessible by welcoming all insurance and providing a great selection of stylish eyewear that meets the diverse needs of our patients. This role provides a chance for you to build your professional career with an organization that is purposeful and whose values drive actions. You would have the opportunity to prioritize the care of our associates and our patients, to connect the knowledge of our talented teams to our patients' needs, and to work in a fun, inclusive environment as part of a collaborative team. We are in search of that unique individual who is inspired by a career focused on helping others and providing quality care while continuously growing professionally and improving MyEyeDr. in meaningful ways. If this is you, we encourage you to apply so you can get your journey started with MyEyeDr. where you can help people see, look, and be their very best. MyEyeDr. is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. MyEyeDr. will not tolerate discrimination or harassment based on any of these characteristics.