About the role See yourself starting a new career journey? As an Eyewear Consultant for MyEyeDr. you play an essential role by providing personalized eyecare through supporting your trusted community of doctors and knowledgeable teams who help our patients see, look, and be their best. No optical experience? No problem! You will be provided training and tools needed to learn about an industry that delivers our patients a best-in-class experience to help them see and live their best lives. Join our team today and help provide the highest quality vision care to our patients. This role reports to the Office General Manager. Some weekend and evenings shifts required.
The wage range for this position is $16.10 to $22.20 hourly, commensurate with experience and office location. The company complies with all state and local wage and hour laws and the minimum pay range will always be at or above the applicable minimum wage.
You Will
Provide patients with exceptional customer service by understanding and advising the patient's needs
Assist patients in eyewear/frame/lens selection process by using knowledge of product lines and options to educate patients on best fit
Consistently deliver sales plan and office goals through cultivating a patient experience that is built on relationship building and trust
Provide patients with comprehensive explanation of insurance benefits
Utilize company provided training to fit, measure, and adjust eyeglasses from our wide selection of stylish eyewear
Complete optometric tasks in partnership with our Office Optometrist to best serve the patient and their selected lenses or frames
Collaborate with doctor(s) and team members to provide seamless patient experience
Communicate and demonstrate the MyEyeDr. values and brand philosophy while working with patients
Participate in other office duties as assigned
About You
Experience in a customer facing or sales related position (Retail, Hospitality or Optical field preferred, but not required)
A proactive approach to problem solving with an entrepreneurial spirit
Willing to learn about industry, product, and services
Ability to sell with a desire to meet office goals with a “can do” attitude
Friendly, caring, and patient-centric person who thrives in a fast-paced environment
Team player who is willing to collaborate to provide the best patient experience
Growth With Us
Grow and develop your career through role specific training programs
Be offered an opportunity to earn bonuses and commission (role specific)
Participate in a comprehensive benefits package including medical and dental coverage, tax-free savings plans, life insurance and more
Participate in our Vision coverage and associate discounts on our products
Participate in our 401(k) with competitive company match
Accrue PTO and paid holidays from day one
Introduction | MyEyeDr.
How do you see yourself today? Are you looking for that unique opportunity where you can make a difference in the lives of the patients we serve? MyEyeDr. is a high-growth, premier healthcare company: a total vision care concept with a unique retail experience. Our trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction. Our business model is unlike others in the industry: we make healthcare accessible by welcoming all insurance and providing a great selection of stylish eyewear that meets the diverse needs of our patients.
This role provides a chance for you to build your professional career with an organization that is purposeful and whose values drive actions. You would have the opportunity to prioritize the care of our associates and our patients, to connect the knowledge of our talented teams to our patients' needs, and to work in a fun, inclusive environment as part of a collaborative team. We are in search of that unique individual who is inspired by a career focused on helping others and providing quality care while continuously growing professionally and improving MyEyeDr. in meaningful ways. If this is you, we encourage you to apply so you can get your journey started with MyEyeDr. where you can help people see, look, and be their very best.
MyEyeDr. is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. MyEyeDr. will not tolerate discrimination or harassment based on any of these characteristics.
$16.1-22.2 hourly Auto-Apply 60d+ ago
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Eyewear Customer Service/Sales Advisor Part Time
Myeyedr 4.3
Myeyedr job in Beverly, MA
About the role See yourself starting a new career journey? As an Eyewear Consultant for MyEyeDr. you play an essential role by providing personalized eyecare through supporting your trusted community of doctors and knowledgeable teams who help our patients see, look, and be their best. No optical experience? No problem! You will be provided training and tools needed to learn about an industry that delivers our patients a best-in-class experience to help them see and live their best lives. Join our team today and help provide the highest quality vision care to our patients. This role reports to the Office General Manager. Some weekend and evenings shifts required.
The wage range for this position is $16.10 to $22.20 hourly, commensurate with experience and office location. The company complies with all state and local wage and hour laws and the minimum pay range will always be at or above the applicable minimum wage.
You Will
* Provide patients with exceptional customer service by understanding and advising the patient's needs
* Assist patients in eyewear/frame/lens selection process by using knowledge of product lines and options to educate patients on best fit
* Consistently deliver sales plan and office goals through cultivating a patient experience that is built on relationship building and trust
* Provide patients with comprehensive explanation of insurance benefits
* Utilize company provided training to fit, measure, and adjust eyeglasses from our wide selection of stylish eyewear
* Complete optometric tasks in partnership with our Office Optometrist to best serve the patient and their selected lenses or frames
* Collaborate with doctor(s) and team members to provide seamless patient experience
* Communicate and demonstrate the MyEyeDr. values and brand philosophy while working with patients
* Participate in other office duties as assigned
About You
* Experience in a customer facing or sales related position (Retail, Hospitality or Optical field preferred, but not required)
* A proactive approach to problem solving with an entrepreneurial spirit
* Willing to learn about industry, product, and services
* Ability to sell with a desire to meet office goals with a "can do" attitude
* Friendly, caring, and patient-centric person who thrives in a fast-paced environment
* Team player who is willing to collaborate to provide the best patient experience
Growth With Us
* Grow and develop your career through role specific training programs
* Participate in our Vision coverage and associate discounts on our products
Introduction | MyEyeDr.
How do you see yourself today? Are you looking for that unique opportunity where you can make a difference in the lives of the patients we serve? MyEyeDr. is a high-growth, premier healthcare company: a total vision care concept with a unique retail experience. Our trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction. Our business model is unlike others in the industry: we make healthcare accessible by welcoming all insurance and providing a great selection of stylish eyewear that meets the diverse needs of our patients.
This role provides a chance for you to build your professional career with an organization that is purposeful and whose values drive actions. You would have the opportunity to prioritize the care of our associates and our patients, to connect the knowledge of our talented teams to our patients' needs, and to work in a fun, inclusive environment as part of a collaborative team. We are in search of that unique individual who is inspired by a career focused on helping others and providing quality care while continuously growing professionally and improving MyEyeDr. in meaningful ways. If this is you, we encourage you to apply so you can get your journey started with MyEyeDr. where you can help people see, look, and be their very best.
MyEyeDr. is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. MyEyeDr. will not tolerate discrimination or harassment based on any of these characteristics.
$16.1-22.2 hourly 3d ago
Billing Claims Specialist
Reliable Respiratory 3.9
Merrimack, NH job
Equal Opportunity Employer/Disability/Veterans
Reliable Respiratory is a Durable Medical Equipment (DME) company that provides the highest quality level of service for patients in need of respiratory, diabetes, urology, and maternity support. Equipment provided includes, CPAPs, BiPAPs, AutoPAPs, nebulizers, oxygen equipment, ventilators, CGM devices, insulin pumps, and breast pumps.
Each patient is treated with professionalism, understanding, and attentive service. We care about our customers, work closely with the medical community, and have highly skilled staff ready to assist customers in receiving the best care possible.
The Billing C laims Specialist focuses on claims and procurement of authorizations and medical documentation to ensure Reliable is reimbursed in accordance with the procedures provided. This position reports to the Billing Manager, but will perform duties that pertain to customer service, documentation retrieval, medical billing and coding, and reimbursement. The primary purpose of this position is to identify reasons for claim denials and take all corrective action to resubmit the claim and obtain full reimbursement for the services rendered. Additional duties include:
Review claims for denied procedures, identify issues, and take appropriate action to correct issue, resubmit claim, and procure maximum reimbursement for specific service. Duties include obtaining authorization, collecting medical documentation directly from facilities, and working with payers and provider services.
Organize and report back denial trends to Management to implement measures to improve claim health and reduce payer AR times. Create and/or update written material and documentation related to insurance procedures and programs (i.e., insurance guidelines and processes and procedures).
Assist in reviewing and analyzing relevant organizational and payer data (i.e., reviews payments and denials of insurance and communicates when changes need to be made for payment and profit margins)
Develop and implement a system for working denials, ranging from dollar value to payor specialization, to age of invoice
Issue invoices and bills and send them to customers through various channels (mail, e-mail etc.)
Receive payments through various methods (cash, online payments etc.) and check for credibility.
Answer questions and handle complaints from customers and payors regarding claims
Reconcile deposits and invoices posted.
Basic Qualifications
18 years of age or older
Must be eligible to work in the United States and not require work authorization from us now or in the future
Bachelor's Degree required
At least 2 years of medical billing, coding, reimbursement or health insurance experience preferred
Required Skills
Strong health insurance knowledge of New England payers and Massachusetts ACO plans
Proficient in obtaining authorizations in the most efficient manner (portal, fax form, phone in submission)
Ability to learn Billing functions and be adaptable to the needs of the position.
Strong interdepartmental communication
Effective and professional verbal and written communication abilities
Professional computer experience (especially Microsoft Office Suite)
Ability to investigate problems and make decisions independently.
Strong analytical skills
Competencies
Computer skills
Interpersonal skills
Product expertise
Communication skills
Results driven
Conflict management
Customer service
Organizational skills
Work Environment & Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to communicate and convey information with the appropriate parties. The job requires assuming a stationary position for long periods of time
This role routinely uses standard office equipment such as computers, phones, and printers/scanners
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
This job operates in a professional office environment
The noise level in the work environment is usually moderate to loud
Direct Reports - None
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Reliable Respiratory, INC participates in E-Verify. E-Verify is a web-based system that allows an employer to determine an employee's eligibility to work in the US using information reported on an employee's Form I-9. The E-Verify system confirms eligibility with both the Social Security Administration (SSA) and Department of Homeland Security (DHS). For more information, please go to the USCIS E-Verify website.
$38k-67k yearly est. Auto-Apply 9d ago
Optometrist (OD) - Full Time
Myeyedr 4.3
Myeyedr job in Manchester, NH
MyEyeDr. is seeking a full-time Optometrist (OD) to join our team! MyEyeDr. is a premier healthcare company: a total vision care concept with a unique retail experience. We are looking for a Doctor of Optometry with a passion for delivering patient-centered care that wants to make a measurable difference in their patient's vision and lives. By using the most innovative technology, skilled eye doctors and localized services, MyEyeDr. practices are part of a far-reaching effort to improve vision care. Our professional optometrists are championing a new path for eye care - join us!
Benefits MyEyeDr. offers:
* Competitive salary
* Comprehensive benefits package
* Production/incentive bonus plan
* Sign-on Bonus
* 401(k)
* Malpractice, voluntary life & disability insurance
* PTO
* Paid Holidays
* Financial assistance for optical certifications
The Optometrist (OD) position is performed in a traditional, full-scope office environment and may require local travel, on a same day basis, within MyEyeDr. regions. At this well-established but growing practice, you will have the opportunity to practice general and medical optometry, with a consistent patient base and at a comfortable pace keeping the quality of patient care as a priority. Every MyEyeDr. practice is equipped with the latest in vision care technology and stocked with a wide selection of quality eyewear.
Optometrist (OD) Education and Experience Requirements:
* Doctor of Optometry (OD) Degree from an accredited institution required.
* License in good standing to practice Optometry in the state in which you will be practicing prior to beginning employment required.
* National Provider Identification (NPI) required.
* TPA License required.
* Prior clinical optometry experience in a retail, educational, or medical office setting a plus; all are welcome to apply.
* This position requires the ability to communicate and exchange information, utilize equipment necessary to perform the job, and move about the office.
Using commonly accepted practices, tools and techniques, the Optometrist (OD) evaluates patient's vision and health care needs, documents findings in patient records and consults with patients regarding the current status and future requirements associated with their individualized vision care needs. The Optometrist (OD) works in close collaboration with the office team to provide compassionate care that ensures all patient visits are personalized, memorable and the best patient experience possible.
The ideal optometrist will be personable, driven by patient focus and needs, and have a passion for providing the best neighborhood eye care experience we can for each and every one of our patients.
If this is you, we encourage you to apply so you can get your journey started with MyEyeDr. where you can help people see, look, and be their very best.
For more information, please contact [email protected].
MyEyeDr. is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. MyEyeDr. will not tolerate discrimination or harassment based on any of these characteristics.
$126k-228k yearly est. 20d ago
Benefits Specialist
Reliable Respiratory 3.9
Merrimack, NH job
Equal Opportunity Employer/Disability/Veterans
Reliable Respiratory is a Durable Medical Equipment (DME) company that provides the highest quality level of service for patients in need of respiratory, diabetes, urology, and maternity support. Equipment provided includes, CPAPs, BiPAPs, AutoPAPs, nebulizers, oxygen equipment, ventilators, CGM devices, insulin pumps, and breast pumps.
Each patient is treated with professionalism, understanding, and attentive service. We care about our customers, work closely with the medical community, and have highly skilled staff ready to assist customers in receiving the best care possible.
Job Purpose
The Benefits Specialist is responsible for updating the Patient's insurance and demographic information in Reliable Respiratory's electronic health record system and obtaining benefits and eligibility information from the insurance company to achieve successful payment of claims. The Benefits Specialist will also provide exceptional service to our patients and their families, payors, providers and team members.
Duties and Responsibilities
Provide exceptional service every time.
Meet or exceed annual performance indicators as outlined by organizational leadership.
Complete assigned tasks and worklists in a timely manner.
Update patient demographics and ensure patient charts are up to date and accurate.
Update patient insurance policies in Reliable Respiratory's electronic health record system and task the associated team to update any renting sales orders, existing prior authorizations and/or CMNs (Certificate of Medical Necessity).
Verify patients' insurance eligibility, including contacting payors to investigate and verify the terms and benefits of patients' insurance policies and costs.
Work with team to maintain the process document to verify in-network and out of network insurances for billable HCPC and procedure codes.
Handle incoming communications from customers and referrers in a timely, professional, and friendly manner.
Comply with all policies and procedures established by the company and the company's regulatory bodies.
Actively participate in meetings as necessary.
Perform other duties and special projects as assigned and directed.
Basic Qualifications
Must be eligible to work in the United States and not require work authorization from us now or in the future
18 years of age or older
Associate's degree required or 2 years of relevant (authorization, claims, billing) experience
Required Skills
Demonstrates effective problem solving.
Listens attentively to people's ideas and concerns.
Makes decisions in a timely manner when the options are clear and there is little pressure or risk.
Maintains balance through unexpected circumstances.
Acts without being asked or required to do so.
Exercises excellent judgment in all aspects of the execution of job duties.
Effective and professional verbal and written communication abilities.
Seeks to improve in all aspects of work performance.
Responds to internal and external inquiries in a timely manner.
Excellent customer service skills; especially in high intensity situations
Strong attention to detail.
Proficient in the use of computer applications (especially Microsoft Office Suite).
Ability to work independently.
Ability to work in collaboration with others.
Ability to prioritize and complete work amidst interruptions in a busy work area.
Ability to comply with internal and industry-imposed guidelines/regulations
Competencies
Customer Service
Ethics
Organization Skills
Productivity
Results Driven
Computer Skills
Work Environment & Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to communicate and convey information with the appropriate parties. The job requires assuming a stationary position for long periods of time
This role routinely uses standard office equipment such as computers, phones, and printers/scanners
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
This job operates in a professional office environment
The noise level in the work environment is usually moderate to loud
Direct Reports - None
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Reliable Respiratory, INC participates in E-Verify. E-Verify is a web-based system that allows an employer to determine an employee's eligibility to work in the US using information reported on an employee's Form I-9. The E-Verify system confirms eligibility with both the Social Security Administration (SSA) and Department of Homeland Security (DHS). For more information, please go to the USCIS E-Verify website.
$45k-66k yearly est. Auto-Apply 36d ago
Optometric Technician/Medical Assistant
Myeyedr 4.3
Myeyedr job in Manchester, NH
About the role See yourself starting a new career journey? As an Optometric Technician for MyEyeDr. you play an essential role by providing direct support to our Doctors of Optometry in preparing the patient for their visit inclusive of preliminary testing and measurements. No optical experience? No problem! You will be provided training and tools needed to learn about an industry that delivers our patients a best-in-class experience to help them see and live their best lives. Join our team today and help provide the highest quality vision care to our patients. This role reports to the Office General Manager but will directly support our Doctor(s). Some weekend and evenings shifts required.
You Will
Consult with patients, accurately document existing conditions and complaints, and chart medical history to prep for Optometrist exam
Maintain a smooth flow of patients to the Doctor and additional office staff throughout appointment
Ensure patients are comfortable with office procedures to which they will be exposed during appointment
Through company training learn to use all pretest equipment to perform a range of visual screenings for patients prior to visiting with the doctor
Conduct contact lens training for applicable patients and other preliminary testing
Collaborate with doctor(s) and team members to provide seamless patient experience
About You
High School Diploma/GED with the ability to understand/do basic math
Someone who is personable, patient and has the ability to comfort patients during screening process
Someone who is detailed oriented and who will work closely with the Optometrist
Willingness to learn about industry, product, and services
Collaborative team player that will provide the best patient experience
Prior healthcare/medical/optical background preferred but not required, training will be provided for the right candidate
Growth With Us
Grow and develop your career through role specific training programs
Potential to earn bonuses
Participate in a comprehensive benefits package including medical and dental coverage, tax-free savings plans, life insurance and more
Participate in our Vision coverage and associate discounts on our products
Participate in our 401(k) with competitive company match
Accrue PTO and paid holidays from day one
Introduction | MyEyeDr.
How do you see yourself today? Are you looking for that unique opportunity where you can make a difference in the lives of the patients we serve? MyEyeDr. is a high-growth, premier healthcare company: a total vision care concept with a unique retail experience. Our trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction. Our business model is unlike others in the industry: we make healthcare accessible by welcoming all insurance and providing a great selection of stylish eyewear that meets the diverse needs of our patients.
This role provides a chance for you to build your professional career with an organization that is purposeful and whose values drive actions. You would have the opportunity to prioritize the care of our associates and our patients, to connect the knowledge of our talented teams to our patients' needs, and to work in a fun, inclusive environment as part of a collaborative team. We are in search of that unique individual who is inspired by a career focused on helping others and providing quality care while continuously growing professionally and improving MyEyeDr. in meaningful ways. If this is you, we encourage you to apply so you can get your journey started with MyEyeDr. where you can help people see, look, and be their very best.
MyEyeDr. is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. MyEyeDr. will not tolerate discrimination or harassment based on any of these characteristics.
$30k-36k yearly est. Auto-Apply 2d ago
Domiciliary Optical Assistant
Specsavers Uk 3.9
Londonderry, NH job
Role: Domiciliary Optical Assistant Ready to take your skills on the road? As a home visits optical assistant at Specsavers, you can do just that. You'll be driving our services to the doorsteps of the nation, providing eye care to the people who aren't able to come into our stores. But not only do you help them with their sight, you'll be able to support them to get basic tasks done that they wouldn't be able to do without you. Essentially, you'll be bringing smiles and clinical care to the heart of your community.
Our business
Based in and around the Londonderry area you'll be providing care to vulnerable patients in their own homes.
Our team
We have a wonderful existing team of dedicated people from optical and administrative backgrounds, who are ready and waiting for you to meet them.
Our cars
You'll be provided with a company pool car or Car allowance
What's on offer?
As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include:
* Salary upto £26,600 DOE
* Company pool Car / Car Allowance (£3,000)
* Monday to Friday
* Benefits include Specsavers Perks - a portal to a world of great everyday discounts and savings
* WeCare - our employee support service to help you and your immediate family when you need it most
* Enjoy an additional paid day off on your birthday to celebrate you!
What we're looking for?
If this is still sounding like a bit of you, we do need you to have a few skills to get started as a home visits optical assistant. These include:
* Previous optical experience
* Must have a full UK driving license
Find out more
If you've got all these skills, we'd love for you to apply, but there's also some desirable experience that could set you apart from the competition if you have it.
This includes:
* Previous experience in a fast-paced customer facing environment
* Experience in optics
* Basic knowledge/experience of optical
* Be confident using new systems as well as tablet and / or laptop
Checked all the boxes? Now's the perfect time to apply!
#LI-MG1
$24k-32k yearly est. 13d ago
Respiratory Homecare Therapist
Reliable Respiratory 3.9
Merrimack, NH job
Respiratory Homecare Therapist -
Equal Opportunity Employer/Disability/Veterans
Reliable Respiratory is a Durable Medical Equipment (DME) company that provides the highest quality level of service for patients in need of respiratory, diabetes, urology, and maternity support. Equipment provided includes, CPAPs, BiPAPs, AutoPAPs, nebulizers, oxygen equipment, ventilators, CGM devices, insulin pumps, and breast pumps.
Each patient is treated with professionalism, understanding, and attentive service. We care about our customers, work closely with the medical community, and have highly skilled staff ready to assist customers in receiving the best care possible.
Job Purpose
This position is responsible for delivering, setting up, and maintaining specialized respiratory and other equipment when necessary.
Duties and Responsibilities
Provide telehealth instruction to patients and/or caregivers on the proper use of certain equipment and/or respiratory care procedures.
Provide onsite instruction to patients and/or caregivers as needed on the proper use of certain equipment and/or respiratory care procedures.
Provide virtual follow-ups for patients and/or caregivers on the proper use of certain equipment and/or respiratory care procedures.
Perform on site follow-ups on patients when appropriate.
Prepare and maintain a record for each patient containing all pertinent information, care plans, physician prescriptions and follow-up documentation.
Consult with referring physician when appropriate regarding patient treatment, medical condition, and Plan of Care.
Participate in ongoing education and training sessions regarding respiratory patient care.
Interview and examine patients with breathing or cardiopulmonary disorders as indicated by their individual care plan.
Monitor physiological responses to therapy, such as vital signs as indicated.
Provide education to patients with oxygen, CPAP, BIPAP, and other respiratory equipment for complex respiratory diagnoses (excluding ventilators)
Perform and assist patients with the following equipment/therapy:
50 PSI Compressor
BiWaze Cough System
Luna G3 PAP and ResMed APAP
Luna 3B BPAP and ResMed BPAP
Mask Fitting
Oxygen Concentrators and Regulators
Pediatrics
ResMed ASV
ResMed Aircurve ST and Luna ST
ResMed ST-A (with iVAPs)
Suction
Perform testing and preventive maintenance on respiratory equipment in patients' residence.
Instruct patients, caregivers, physicians, and physicians' staff on the proper use of respiratory equipment and necessary cleaning requirements.
Serve as liaison between patient and other members of the health care team when required.
Consult with physicians to develop patient treatment plans.
Deliver/pick up equipment and/or supplies to patients' homes as necessary.
Contact physician and/or necessary health care team member regarding orders, complications and recommendations. Evaluate respiratory equipment for home use.
Participate in mandatory in-services and other trainings as scheduled.
Keep all financial and patient information confidential, in accordance with company mandate and HIPAA security standards.
Complete patient files and paperwork as per current policies.
Regular rotation for on-call services with expectation of answering any on-call within 15 minutes or less and responding physically to emergencies within the assigned service area as quickly as possible.
Basic Qualifications
21 years of age or older
Must be eligible to work in the United States and not require work authorization from us now or in the future
Valid US driver's license with no more than 2 moving violations or at fault accidents within the last 3 years
Graduate of a Commission on Accreditation for Respiratory Care (CoARC)-accredited respiratory therapy degree program with associate degree (AS, AAS) or a bachelor's degree (BS) and appropriate licensure.
Must be currently licensed and in good standing with the Licensure Board of Registration of the state of practice
Must possess RRT, RCP, CRTT credentials
Valid state (s) Respiratory Care license
Required Skills
Effective and professional verbal and written communication abilities
Great customer service skills
Professional computer experience (especially Microsoft Office Suite)
Ability to work independently to investigate and make decisions
Strong attention to detail
Outstanding organizational skills
Ability to prioritize and complete work amidst interruptions in a busy work area
Ability to comply with guidelines both internal and industry-imposed
Bilingual in English and Spanish preferred
Competencies
Communication Skills
Dependability
Ethics
Organizational Skills
Technical Skills
Customer Service
Result Driven
Work Environment & Physical Demands
The physical demands described here are representative of those that must be met by the Respiratory Ventilator Homecare Therapist to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the Respiratory Ventilator Homecare Therapist is regularly required to maintain a stationary position; place, detect, inspect, position equipment or other elements of the assigned tasks, communicate, exchange information and converse with patients, vendors, coworkers.
The Respiratory Ventilator Homecare Therapist is occasionally required to move, traverse, ascend/descend, balance or position self to complete the assigned tasks. The Respiratory Homecare Therapist must regularly exert up to 50 pounds of force, and/or a significant amount of force to move, position, transport, install objects. Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus.
The work environment characteristics described here are representative of those a Respiratory Ventilator Homecare Therapist encounters while performing the essential functions of this job. While performing the duties of this, the employee is frequently exposed to cleaning product fumes and dust and is occasionally exposed to outside weather conditions. The noise level in the work environment is usually moderate to loud. This job entails possible occasional exposure to body fluids which can contain blood-borne pathogens. This position may entail possible exposure to hazardous material including liquid or gaseous oxygen.
Direct Reports - None
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Reliable Respiratory, INC participates in E-Verify. E-Verify is a web-based system that allows an employer to determine an employee's eligibility to work in the US using information reported on an employee's Form I-9. The E-Verify system confirms eligibility with both the Social Security Administration (SSA) and Department of Homeland Security (DHS). For more information, please go to the USCIS E-Verify website.
$30k-68k yearly est. Auto-Apply 60d+ ago
Patient Service/Front Desk Coordinator Part Time
Myeyedr 4.3
Myeyedr job in Wellesley, MA
About the role See yourself starting a new career journey? As a Patient Service Coordinator at MyEyeDr. you play an essential role by providing personalized patient experiences through the coordination and management of our front desk during check in/out. No optical experience? No problem! You will be provided training and tools needed to learn about an industry that delivers our patients a best-in-class experience to help them see and live their best lives. Join our team today and help provide the highest quality vision care for our patients. This role reports to the Office General Manager. Some weekend and evening shifts required.
The wage range for this position is $15.45 to $20.15 hourly, commensurate with experience and office location. The company complies with all state and local wage and hour laws and the minimum pay range will always be at or above the applicable minimum wage.
You Will
Provide patients a personalized check in/out process experience that creates a timely, seamless, and positive experience
Become a subject matter expert in insurance plans to help verify and educate patients on options as they check in/out for appointments
Assist in appointment confirmations and patient outreach in partnership with Doctor availability
Be a multitasker by managing multiple phone lines, greeting patients and walk ins, scheduling appointments and assisting office staff duties as needed
Have the ability to at times cross train to other office support roles such as Eyewear Consultants and Optometric Technicians (Varies by office needs)
Collaborate with doctor(s) and team members to provide seamless patient experience
About You
Experience in a front desk, reception, or customer facing role supporting administrative duties and clerical tasks
Organized, can easily prioritize multiple tasks under pressure, while providing best in class service to patients and office staff
Flexible, nimble and agile mindset with the ability to wear multiple hats
Friendly, caring, and patient-centric person who thrives in a fast-paced environment
Team player who is willing to collaborate to provide the best patient experience
Computer Savvy with excellent oral and written communication skills
Professional attitude and ability to problem solve and respond to patient service requests
Growth With Us
Grow and develop your career through role specific training programs
Participate in our Vision coverage and associate discounts on our products
Introduction | MyEyeDr.
How do you see yourself today? Are you looking for that unique opportunity where you can make a difference in the lives of the patients we serve? MyEyeDr. is a high-growth, premier healthcare company: a total vision care concept with a unique retail experience. Our trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction. Our business model is unlike others in the industry: we make healthcare accessible by welcoming all insurance and providing a great selection of stylish eyewear that meets the diverse needs of our patients.
This role provides a chance for you to build your professional career with an organization that is purposeful and whose values drive actions. You would have the opportunity to prioritize the care of our associates and our patients, to connect the knowledge of our talented teams to our patients' needs, and to work in a fun, inclusive environment as part of a collaborative team. We are in search of that unique individual who is inspired by a career focused on helping others and providing quality care while continuously growing professionally and improving MyEyeDr. in meaningful ways. If this is you, we encourage you to apply so you can get your journey started with MyEyeDr. where you can help people see, look, and be their very best.
MyEyeDr. is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. MyEyeDr. will not tolerate discrimination or harassment based on any of these characteristics.
$15.5-20.2 hourly Auto-Apply 60d+ ago
Authorization Specialist
Reliable Respiratory 3.9
Merrimack, NH job
Equal Opportunity Employer/Disability/Veterans
Reliable Respiratory is a Durable Medical Equipment (DME) company that provides the highest quality level of service for patients in need of respiratory, diabetes, urology, and maternity support. Equipment provided includes, CPAPs, BiPAPs, AutoPAPs, nebulizers, oxygen equipment, ventilators, CGM devices, insulin pumps, and breast pumps.
Each patient is treated with professionalism, understanding, and attentive service. We care about our customers, work closely with the medical community, and have highly skilled staff ready to assist customers in receiving the best care possible.
Job Purpose
The Authorization Specialist reviews all active rentals, and future claims, to ensure proper documentation, prior authorization, and patient eligibility are met to achieve successful payment of claims while providing exceptional service to our patients and their families, payors, providers and team members.
Duties and Responsibilities
Provide exceptional service every time.
Meet or exceed annual performance indicators as outlined by organizational leadership.
Complete assigned tasks and worklists in a timely manner.
Ensure scheduled dates of service for equipment rentals bill on time and correctly.
Ensure supply orders can be placed and delivered to the patients when eligible for new supplies.
Work with providers and patients to obtain necessary and current medical documentation.
Stay up to date on insurance guidelines and their authorization and billing requirements.
Ensure patient charts are up to date and accurate.
Update patient insurance policies and adjust sales orders as needed.
Perform basic billing functions including but not limited to credit adjustments and recalculation of billing dates of service to ensure sales orders bill correctly.
Verify patients' insurance eligibility, including contacting payors to investigate and verify the terms and benefits of patients' insurance policies and costs.
Facilitate process for requesting prior authorizations for Commercial, Medicaid, and Medicare Policies.
Work with providers and patients to help them understand requirements for payor coverage including but not limited to:
Authorization and compliance requirements
Appeals for denied services / claims
Process payment for services rendered.
Evaluate and/or escalate patient accounts that do not meet insurance or provider guidelines.
Troubleshoot equipment issues with patients.
Refer issues to the Reliable clinical team, manufacturer's care teams or referring provider as needed.
Verify equipment scheduled to be returned or picked up, to ensure appropriate billing to patient and/or insurance.
Actively participate in meetings as necessary.
Perform other duties and special projects as assigned and directed.
Basic Qualifications
18 years of age or older
Must be eligible to work in the United States and not require work authorization from us now or in the future
Associate's degree required or 2 years of relevant (authorization, claims, billing) experience
Required Skills
Demonstrates effective problem solving.
Listens attentively to people' ideas and concerns.
Makes decisions in a timely manner when the options are clear and there is little pressure or risk.
Maintains balance through unexpected circumstances.
Acts without being asked or required to do so.
Exercises excellent judgment in all aspects of the execution of job duties.
Effective and professional verbal and written communication abilities.
Seeks to improve in all aspects of work performance.
Responds to internal and external inquiries in a timely manner.
Excellent customer service skills; especially in high intensity situations.
Strong attention to detail.
Proficient in the use of computer applications (especially Microsoft Office Suite).
Ability to work independently.
Ability to work in collaboration with others.
Ability to prioritize and complete work amidst interruptions in a busy work area.
Ability to comply with internal and industry-imposed guidelines/regulations.
Competencies
Customer Service
Ethics
Organization Skills
Productivity
Results Driven
Computer Skills
Work Environment & Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to communicate and convey information with the appropriate parties. The job requires assuming a stationary position for long periods of time
This role routinely uses standard office equipment such as computers, phones, and printers/scanners
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
This job operates in a professional office environment
The noise level in the work environment is usually moderate to loud
Direct Reports - None
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Reliable Respiratory, INC participates in E-Verify. E-Verify is a web-based system that allows an employer to determine an employee's eligibility to work in the US using information reported on an employee's Form I-9. The E-Verify system confirms eligibility with both the Social Security Administration (SSA) and Department of Homeland Security (DHS). For more information, please go to the USCIS E-Verify website.
$36k-50k yearly est. Auto-Apply 48d ago
Benefits Specialist
Reliable Respiratory 3.9
Merrimack, NH job
Equal Opportunity Employer/Disability/Veterans
Reliable Respiratory is a Durable Medical Equipment (DME) company that provides the highest quality level of service for patients in need of respiratory, diabetes, urology, and maternity support. Equipment provided includes, CPAPs, BiPAPs, AutoPAPs, nebulizers, oxygen equipment, ventilators, CGM devices, insulin pumps, and breast pumps.
Each patient is treated with professionalism, understanding, and attentive service. We care about our customers, work closely with the medical community, and have highly skilled staff ready to assist customers in receiving the best care possible.
Job Purpose
The Benefits Specialist is responsible for updating the Patient's insurance and demographic information in Reliable Respiratory's electronic health record system and obtaining benefits and eligibility information from the insurance company to achieve successful payment of claims. The Benefits Specialist will also provide exceptional service to our patients and their families, payors, providers and team members.
Duties and Responsibilities
Provide exceptional service every time.
Meet or exceed annual performance indicators as outlined by organizational leadership.
Complete assigned tasks and worklists in a timely manner.
Update patient demographics and ensure patient charts are up to date and accurate.
Update patient insurance policies in Reliable Respiratory's electronic health record system and task the associated team to update any renting sales orders, existing prior authorizations and/or CMNs (Certificate of Medical Necessity).
Verify patients' insurance eligibility, including contacting payors to investigate and verify the terms and benefits of patients' insurance policies and costs.
Work with team to maintain the process document to verify in-network and out of network insurances for billable HCPC and procedure codes.
Handle incoming communications from customers and referrers in a timely, professional, and friendly manner.
Comply with all policies and procedures established by the company and the company's regulatory bodies.
Actively participate in meetings as necessary.
Perform other duties and special projects as assigned and directed.
Basic Qualifications
Must be eligible to work in the United States and not require work authorization from us now or in the future
18 years of age or older
Associate's degree required or 2 years of relevant (authorization, claims, billing) experience
Required Skills
Demonstrates effective problem solving.
Listens attentively to people's ideas and concerns.
Makes decisions in a timely manner when the options are clear and there is little pressure or risk.
Maintains balance through unexpected circumstances.
Acts without being asked or required to do so.
Exercises excellent judgment in all aspects of the execution of job duties.
Effective and professional verbal and written communication abilities.
Seeks to improve in all aspects of work performance.
Responds to internal and external inquiries in a timely manner.
Excellent customer service skills; especially in high intensity situations
Strong attention to detail.
Proficient in the use of computer applications (especially Microsoft Office Suite).
Ability to work independently.
Ability to work in collaboration with others.
Ability to prioritize and complete work amidst interruptions in a busy work area.
Ability to comply with internal and industry-imposed guidelines/regulations
Competencies
Customer Service
Ethics
Organization Skills
Productivity
Results Driven
Computer Skills
Work Environment & Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to communicate and convey information with the appropriate parties. The job requires assuming a stationary position for long periods of time
This role routinely uses standard office equipment such as computers, phones, and printers/scanners
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
This job operates in a professional office environment
The noise level in the work environment is usually moderate to loud
Direct Reports - None
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Reliable Respiratory, INC participates in E-Verify. E-Verify is a web-based system that allows an employer to determine an employee's eligibility to work in the US using information reported on an employee's Form I-9. The E-Verify system confirms eligibility with both the Social Security Administration (SSA) and Department of Homeland Security (DHS). For more information, please go to the USCIS E-Verify website.
$45k-66k yearly est. Auto-Apply 34d ago
Optometric Technician/Medical Assistant Part Time
Myeyedr 4.3
Myeyedr job in Arlington, MA
About the role See yourself starting a new career journey? As an Optometric Technician for MyEyeDr. you play an essential role by providing direct support to our Doctors of Optometry in preparing the patient for their visit inclusive of preliminary testing and measurements. No optical experience? No problem! You will be provided training and tools needed to learn about an industry that delivers our patients a best-in-class experience to help them see and live their best lives. Join our team today and help provide the highest quality vision care to our patients. This role reports to the Office General Manager but will directly support our Doctor(s). Some weekend and evenings shifts required.
The wage range for this position is $16.10 to $22.20 hourly, commensurate with experience and office location. The company complies with all state and local wage and hour laws and the minimum pay range will always be at or above the applicable minimum wage.
You Will
* Consult with patients, accurately document existing conditions and complaints, and chart medical history to prep for Optometrist exam
* Maintain a smooth flow of patients to the Doctor and additional office staff throughout appointment
* Ensure patients are comfortable with office procedures to which they will be exposed during appointment
* Through company training learn to use all pretest equipment to perform a range of visual screenings for patients prior to visiting with the doctor
* Conduct contact lens training for applicable patients and other preliminary testing
* Collaborate with doctor(s) and team members to provide seamless patient experience
About You
* High School Diploma/GED with the ability to understand/do basic math
* Someone who is personable, patient and has the ability to comfort patients during screening process
* Someone who is detailed oriented and who will work closely with the Optometrist
* Willingness to learn about industry, product, and services
* Collaborative team player that will provide the best patient experience
* Prior healthcare/medical/optical background preferred but not required, training will be provided for the right candidate
Growth With Us
* Grow and develop your career through role specific training programs
* Participate in our Vision coverage and associate discounts on our products
Introduction | MyEyeDr.
How do you see yourself today? Are you looking for that unique opportunity where you can make a difference in the lives of the patients we serve? MyEyeDr. is a high-growth, premier healthcare company: a total vision care concept with a unique retail experience. Our trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction. Our business model is unlike others in the industry: we make healthcare accessible by welcoming all insurance and providing a great selection of stylish eyewear that meets the diverse needs of our patients.
This role provides a chance for you to build your professional career with an organization that is purposeful and whose values drive actions. You would have the opportunity to prioritize the care of our associates and our patients, to connect the knowledge of our talented teams to our patients' needs, and to work in a fun, inclusive environment as part of a collaborative team. We are in search of that unique individual who is inspired by a career focused on helping others and providing quality care while continuously growing professionally and improving MyEyeDr. in meaningful ways. If this is you, we encourage you to apply so you can get your journey started with MyEyeDr. where you can help people see, look, and be their very best.
MyEyeDr. is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. MyEyeDr. will not tolerate discrimination or harassment based on any of these characteristics.
$16.1-22.2 hourly 3d ago
Dispensing Optician
Pearle Vision-Saugus 4.4
Saugus, MA job
Job Description
Your day starts at 9:45am leaving you plenty of time for personal appointments, getting the kids to school, a nice breakfast, going to the gym or taking a walk, general errands, or just relaxing. Patients come to us needing to see and it is our responsibility as an optician to help them with just that. We are solving their problem, not just selling them glasses. Our team is passionate about connecting with our patient base which has been strongly built and maintained over the last 30+ years. As a long time and dedicated part of the community, our goal is to remain committed to providing exceptional experiences to all who walk through our door. This is not just a job, it's a purpose. We would love for you to come join our rock star team and be part of the magic!
At Pearle Vision, we are committed to delivering exceptional service and high-quality eye wear to our valued patients. We pride ourselves on creating a welcoming environment where patients receive personalized attention and professional advice to meet their vision needs. As a growing practice, we are looking for a talented and enthusiastic Licensed Dispensing Optician or Apprentice Optician to join our dynamic team. We offer highly competitive pay based on your qualifications and experience.
As an Optician, you will play a pivotal role in our patient's experience with us. You will be responsible for maintaining the daily operations of the sales floor alongside your co-workers, contributing to a positive and team based work environment, and consistently providing our patients with exceptional experiences.
Key Responsibilities
Patient Care: Assist patients with frame selection, ensuring comfort, style, and functionality.
Prescription Interpretation: Accurately interpret optical prescriptions and provide suitable lens options.
Customer Service: Deliver exceptional service by addressing patient concerns, adjusting frames, and performing repairs.
Sales Support: Utilize your training and knowledge to educate patients on the benefits of different lens materials, coatings, and frame styles, helping them make informed purchasing decisions.
Compliance: Maintain compliance with all policies and procedures as well as state and federal regulations, including proper documentation and adherence to all safety and quality standards.
Qualifications
Licensing: Must hold a valid Dispensing Optician License in the state of Massachusetts.
Technical Skills: Proficient in using optical equipment such as lensometer; strong understanding of lens materials, coatings, and frame adjustments.
Communication Skills: Excellent verbal and written communication skills, with the ability to explain complex information in a clear, patient-friendly manner.
Customer Focus: Strong customer service skills with a passion for helping others.
Team Player: Ability to work collaboratively with co-workers.
What We Offer
Competitive Salary: Commensurate with experience and qualifications. You will have a base hourly rate plus commissions
Benefits: Vacation time, paid holidays, and medical and dental insurance available for full time staff; sick time, and retirement plan with company match available to all employees.
Professional Development: We provide ample mentoring and opportunities for growth within our business.
Supportive Work Environment: A caring and inclusive team that values your input and expertise.
We will consider both full time and part time applicants.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
$32k-41k yearly est. 16d ago
Optometrist (OD) - Full Time
Myeyedr 4.3
Myeyedr job in Manchester, NH
MyEyeDr. is seeking a full-time Optometrist (OD) to join our team! MyEyeDr. is a premier healthcare company: a total vision care concept with a unique retail experience. We are looking for a Doctor of Optometry with a passion for delivering patient-centered care that wants to make a measurable difference in their patient's vision and lives. By using the most innovative technology, skilled eye doctors and localized services, MyEyeDr. practices are part of a far-reaching effort to improve vision care. Our professional optometrists are championing a new path for eye care - join us!
Benefits MyEyeDr. offers:
Competitive salary
Comprehensive benefits package
Production/incentive bonus plan
Sign-on Bonus
401(k)
Malpractice, voluntary life & disability insurance
PTO
Paid Holidays
Financial assistance for optical certifications
The Optometrist (OD) position is performed in a traditional, full-scope office environment and may require local travel, on a same day basis, within MyEyeDr. regions. At this well-established but growing practice, you will have the opportunity to practice general and medical optometry, with a consistent patient base and at a comfortable pace keeping the quality of patient care as a priority. Every MyEyeDr. practice is equipped with the latest in vision care technology and stocked with a wide selection of quality eyewear.
Optometrist (OD) Education and Experience Requirements:
Doctor of Optometry (OD) Degree from an accredited institution required.
License in good standing to practice Optometry in the state in which you will be practicing prior to beginning employment required.
National Provider Identification (NPI) required.
TPA License required.
Prior clinical optometry experience in a retail, educational, or medical office setting a plus; all are welcome to apply.
This position requires the ability to communicate and exchange information, utilize equipment necessary to perform the job, and move about the office.
Using commonly accepted practices, tools and techniques, the Optometrist (OD) evaluates patient's vision and health care needs, documents findings in patient records and consults with patients regarding the current status and future requirements associated with their individualized vision care needs. The Optometrist (OD) works in close collaboration with the office team to provide compassionate care that ensures all patient visits are personalized, memorable and the best patient experience possible.
The ideal optometrist will be personable, driven by patient focus and needs, and have a passion for providing the best neighborhood eye care experience we can for each and every one of our patients.
If this is you, we encourage you to apply so you can get your journey started with MyEyeDr. where you can help people see, look, and be their very best.
For more information, please contact [email protected].
MyEyeDr. is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. MyEyeDr. will not tolerate discrimination or harassment based on any of these characteristics.
$126k-228k yearly est. Auto-Apply 20d ago
Patient Service Coordinator
Pearle Vision 4.4
Saugus, MA job
Your day starts at 9:45am leaving you plenty of time for personal appointments, getting the kids to school, a nice breakfast, going to the gym or taking a walk, general errands, or just relaxing. Patients come to us needing to see and it is our responsibility to help them with just that. Our team is passionate about connecting with our patient base which has been strongly built and maintained over the last 30+ years. As a long time and dedicated part of the community, our goal is to remain committed to providing exceptional experiences to all who walk through our door. This is not just a job, it's a purpose. We would love for you to come join our rock star team and be part of the magic!
At Pearle Vision, we are committed to delivering exceptional service to our valued patients. We pride ourselves on creating a welcoming environment where patients receive personalized attention and professional advice to meet their vision needs. As a growing practice, we are looking for an intelligent and enthusiastic individual to join our dynamic team. We offer highly competitive pay based on your qualifications and experience.
You will play a pivotal role in our patient's experience with us. You will be responsible for maintaining the daily operations of the doctor's area and contributing to a positive and team based work environment while consistently providing our patients with exceptional experiences.
Key Responsibilities
Answering the phone and assisting callers
Scheduling appointments and maintaining an efficient schedule
Checking patients in and out for their appointments, ensuring accurate and complete demographic and insurance information
Abiding by all HIPAA laws and office policies and procedures
Managing patient charts, verifying insurance eligibility and coverage, and collecting appropriate co-payments.
Utilizing pre-test equipment with patients before they see the doctor, such as auto-refractor, OCT and Optomap imaging
Working collaboratively with the doctors, management, and other team members to provide a seamless and efficient experience to the patient.
Other duties as assigned by management
Qualifications
18+ with high school diploma
Reliable transportation to and from work
Proficient in general computer use and programs such as Microsoft Word
Able to communicate effectively, comfortably, and professionally while making phone calls and answering the phone
Excellent verbal and written communication skills, with the ability to explain complex information in a clear, patient-friendly manner.
Strong customer service skills with empathy and passion for helping others.
Ability to work collaboratively with co-workers and lead by a positive example.
Motivated and driven to grow and succeed and to help others grow and succeed
What We Offer
Competitive Salary: Commensurate with experience and qualifications. You will have a base hourly rate
Benefits: Vacation time, paid holidays, and medical and dental insurance available for full time staff; sick time, and retirement plan with company match available to all employees.
Professional Development: We provide ample mentoring and opportunities for growth within our business.
Supportive Work Environment: A caring and inclusive team that values your input and expertise.
We will consider both full time and part time applicants.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
$40k-49k yearly est. Auto-Apply 48d ago
Respiratory Homecare Therapist
Reliable Respiratory 3.9
Lawrence, MA job
Respiratory Homecare Therapist -
Equal Opportunity Employer/Disability/Veterans
Reliable Respiratory is a Durable Medical Equipment (DME) company that provides the highest quality level of service for patients in need of respiratory, diabetes, urology, and maternity support. Equipment provided includes, CPAPs, BiPAPs, AutoPAPs, nebulizers, oxygen equipment, ventilators, CGM devices, insulin pumps, and breast pumps.
Each patient is treated with professionalism, understanding, and attentive service. We care about our customers, work closely with the medical community, and have highly skilled staff ready to assist customers in receiving the best care possible.
Job Purpose
This position is responsible for delivering, setting up, and maintaining specialized respiratory and other equipment when necessary.
Duties and Responsibilities
Provide telehealth instruction to patients and/or caregivers on the proper use of certain equipment and/or respiratory care procedures.
Provide onsite instruction to patients and/or caregivers as needed on the proper use of certain equipment and/or respiratory care procedures.
Provide virtual follow-ups for patients and/or caregivers on the proper use of certain equipment and/or respiratory care procedures.
Perform on site follow-ups on patients when appropriate.
Prepare and maintain a record for each patient containing all pertinent information, care plans, physician prescriptions and follow-up documentation.
Consult with referring physician when appropriate regarding patient treatment, medical condition, and Plan of Care.
Participate in ongoing education and training sessions regarding respiratory patient care.
Interview and examine patients with breathing or cardiopulmonary disorders as indicated by their individual care plan.
Monitor physiological responses to therapy, such as vital signs as indicated.
Provide education to patients with oxygen, CPAP, BIPAP, and other respiratory equipment for complex respiratory diagnoses (excluding ventilators)
Perform and assist patients with the following equipment/therapy:
50 PSI Compressor
BiWaze Cough System
Luna G3 PAP and ResMed APAP
Luna 3B BPAP and ResMed BPAP
Mask Fitting
Oxygen Concentrators and Regulators
Pediatrics
ResMed ASV
ResMed Aircurve ST and Luna ST
ResMed ST-A (with iVAPs)
Suction
Perform testing and preventive maintenance on respiratory equipment in patients' residence.
Instruct patients, caregivers, physicians, and physicians' staff on the proper use of respiratory equipment and necessary cleaning requirements.
Serve as liaison between patient and other members of the health care team when required.
Consult with physicians to develop patient treatment plans.
Deliver/pick up equipment and/or supplies to patients' homes as necessary.
Contact physician and/or necessary health care team member regarding orders, complications and recommendations. Evaluate respiratory equipment for home use.
Participate in mandatory in-services and other trainings as scheduled.
Keep all financial and patient information confidential, in accordance with company mandate and HIPAA security standards.
Complete patient files and paperwork as per current policies.
Regular rotation for on-call services with expectation of answering any on-call within 15 minutes or less and responding physically to emergencies within the assigned service area as quickly as possible.
Basic Qualifications
21 years of age or older
Must be eligible to work in the United States and not require work authorization from us now or in the future
Valid US driver's license with no more than 2 moving violations or at fault accidents within the last 3 years
Graduate of a Commission on Accreditation for Respiratory Care (CoARC)-accredited respiratory therapy degree program with associate degree (AS, AAS) or a bachelor's degree (BS) and appropriate licensure.
Must be currently licensed and in good standing with the Licensure Board of Registration of the state of practice
Must possess RRT, RCP, CRTT credentials
Valid state (s) Respiratory Care license
Required Skills
Effective and professional verbal and written communication abilities
Great customer service skills
Professional computer experience (especially Microsoft Office Suite)
Ability to work independently to investigate and make decisions
Strong attention to detail
Outstanding organizational skills
Ability to prioritize and complete work amidst interruptions in a busy work area
Ability to comply with guidelines both internal and industry-imposed
Bilingual in English and Spanish preferred
Competencies
Communication Skills
Dependability
Ethics
Organizational Skills
Technical Skills
Customer Service
Result Driven
Work Environment & Physical Demands
The physical demands described here are representative of those that must be met by the Respiratory Ventilator Homecare Therapist to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the Respiratory Ventilator Homecare Therapist is regularly required to maintain a stationary position; place, detect, inspect, position equipment or other elements of the assigned tasks, communicate, exchange information and converse with patients, vendors, coworkers.
The Respiratory Ventilator Homecare Therapist is occasionally required to move, traverse, ascend/descend, balance or position self to complete the assigned tasks. The Respiratory Homecare Therapist must regularly exert up to 50 pounds of force, and/or a significant amount of force to move, position, transport, install objects. Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus.
The work environment characteristics described here are representative of those a Respiratory Ventilator Homecare Therapist encounters while performing the essential functions of this job. While performing the duties of this, the employee is frequently exposed to cleaning product fumes and dust and is occasionally exposed to outside weather conditions. The noise level in the work environment is usually moderate to loud. This job entails possible occasional exposure to body fluids which can contain blood-borne pathogens. This position may entail possible exposure to hazardous material including liquid or gaseous oxygen.
Direct Reports - None
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Reliable Respiratory, INC participates in E-Verify. E-Verify is a web-based system that allows an employer to determine an employee's eligibility to work in the US using information reported on an employee's Form I-9. The E-Verify system confirms eligibility with both the Social Security Administration (SSA) and Department of Homeland Security (DHS). For more information, please go to the USCIS E-Verify website.
$31k-70k yearly est. Auto-Apply 54d ago
Authorization Specialist
Reliable Respiratory 3.9
Merrimack, NH job
Equal Opportunity Employer/Disability/Veterans
Reliable Respiratory is a Durable Medical Equipment (DME) company that provides the highest quality level of service for patients in need of respiratory, diabetes, urology, and maternity support. Equipment provided includes, CPAPs, BiPAPs, AutoPAPs, nebulizers, oxygen equipment, ventilators, CGM devices, insulin pumps, and breast pumps.
Each patient is treated with professionalism, understanding, and attentive service. We care about our customers, work closely with the medical community, and have highly skilled staff ready to assist customers in receiving the best care possible.
Job Purpose
The Authorization Specialist reviews all active rentals, and future claims, to ensure proper documentation, prior authorization, and patient eligibility are met to achieve successful payment of claims while providing exceptional service to our patients and their families, payors, providers and team members.
Duties and Responsibilities
Provide exceptional service every time.
Meet or exceed annual performance indicators as outlined by organizational leadership.
Complete assigned tasks and worklists in a timely manner.
Ensure scheduled dates of service for equipment rentals bill on time and correctly.
Ensure supply orders can be placed and delivered to the patients when eligible for new supplies.
Work with providers and patients to obtain necessary and current medical documentation.
Stay up to date on insurance guidelines and their authorization and billing requirements.
Ensure patient charts are up to date and accurate.
Update patient insurance policies and adjust sales orders as needed.
Perform basic billing functions including but not limited to credit adjustments and recalculation of billing dates of service to ensure sales orders bill correctly.
Verify patients' insurance eligibility, including contacting payors to investigate and verify the terms and benefits of patients' insurance policies and costs.
Facilitate process for requesting prior authorizations for Commercial, Medicaid, and Medicare Policies.
Work with providers and patients to help them understand requirements for payor coverage including but not limited to:
Authorization and compliance requirements
Appeals for denied services / claims
Process payment for services rendered.
Evaluate and/or escalate patient accounts that do not meet insurance or provider guidelines.
Troubleshoot equipment issues with patients.
Refer issues to the Reliable clinical team, manufacturer's care teams or referring provider as needed.
Verify equipment scheduled to be returned or picked up, to ensure appropriate billing to patient and/or insurance.
Actively participate in meetings as necessary.
Perform other duties and special projects as assigned and directed.
Basic Qualifications
18 years of age or older
Must be eligible to work in the United States and not require work authorization from us now or in the future
Associate's degree required or 2 years of relevant (authorization, claims, billing) experience
Required Skills
Demonstrates effective problem solving.
Listens attentively to people' ideas and concerns.
Makes decisions in a timely manner when the options are clear and there is little pressure or risk.
Maintains balance through unexpected circumstances.
Acts without being asked or required to do so.
Exercises excellent judgment in all aspects of the execution of job duties.
Effective and professional verbal and written communication abilities.
Seeks to improve in all aspects of work performance.
Responds to internal and external inquiries in a timely manner.
Excellent customer service skills; especially in high intensity situations.
Strong attention to detail.
Proficient in the use of computer applications (especially Microsoft Office Suite).
Ability to work independently.
Ability to work in collaboration with others.
Ability to prioritize and complete work amidst interruptions in a busy work area.
Ability to comply with internal and industry-imposed guidelines/regulations.
Competencies
Customer Service
Ethics
Organization Skills
Productivity
Results Driven
Computer Skills
Work Environment & Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to communicate and convey information with the appropriate parties. The job requires assuming a stationary position for long periods of time
This role routinely uses standard office equipment such as computers, phones, and printers/scanners
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
This job operates in a professional office environment
The noise level in the work environment is usually moderate to loud
Direct Reports - None
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Reliable Respiratory, INC participates in E-Verify. E-Verify is a web-based system that allows an employer to determine an employee's eligibility to work in the US using information reported on an employee's Form I-9. The E-Verify system confirms eligibility with both the Social Security Administration (SSA) and Department of Homeland Security (DHS). For more information, please go to the USCIS E-Verify website.
$36k-50k yearly est. Auto-Apply 46d ago
Optometric Technician/Medical Assistant Part Time
Myeyedr 4.3
Myeyedr job in Arlington, MA
About the role See yourself starting a new career journey? As an Optometric Technician for MyEyeDr. you play an essential role by providing direct support to our Doctors of Optometry in preparing the patient for their visit inclusive of preliminary testing and measurements. No optical experience? No problem! You will be provided training and tools needed to learn about an industry that delivers our patients a best-in-class experience to help them see and live their best lives. Join our team today and help provide the highest quality vision care to our patients. This role reports to the Office General Manager but will directly support our Doctor(s). Some weekend and evenings shifts required.
The wage range for this position is $16.10 to $22.20 hourly, commensurate with experience and office location. The company complies with all state and local wage and hour laws and the minimum pay range will always be at or above the applicable minimum wage.
You Will
Consult with patients, accurately document existing conditions and complaints, and chart medical history to prep for Optometrist exam
Maintain a smooth flow of patients to the Doctor and additional office staff throughout appointment
Ensure patients are comfortable with office procedures to which they will be exposed during appointment
Through company training learn to use all pretest equipment to perform a range of visual screenings for patients prior to visiting with the doctor
Conduct contact lens training for applicable patients and other preliminary testing
Collaborate with doctor(s) and team members to provide seamless patient experience
About You
High School Diploma/GED with the ability to understand/do basic math
Someone who is personable, patient and has the ability to comfort patients during screening process
Someone who is detailed oriented and who will work closely with the Optometrist
Willingness to learn about industry, product, and services
Collaborative team player that will provide the best patient experience
Prior healthcare/medical/optical background preferred but not required, training will be provided for the right candidate
Growth With Us
Grow and develop your career through role specific training programs
Participate in our Vision coverage and associate discounts on our products
Introduction | MyEyeDr.
How do you see yourself today? Are you looking for that unique opportunity where you can make a difference in the lives of the patients we serve? MyEyeDr. is a high-growth, premier healthcare company: a total vision care concept with a unique retail experience. Our trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction. Our business model is unlike others in the industry: we make healthcare accessible by welcoming all insurance and providing a great selection of stylish eyewear that meets the diverse needs of our patients.
This role provides a chance for you to build your professional career with an organization that is purposeful and whose values drive actions. You would have the opportunity to prioritize the care of our associates and our patients, to connect the knowledge of our talented teams to our patients' needs, and to work in a fun, inclusive environment as part of a collaborative team. We are in search of that unique individual who is inspired by a career focused on helping others and providing quality care while continuously growing professionally and improving MyEyeDr. in meaningful ways. If this is you, we encourage you to apply so you can get your journey started with MyEyeDr. where you can help people see, look, and be their very best.
MyEyeDr. is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. MyEyeDr. will not tolerate discrimination or harassment based on any of these characteristics.
$16.1-22.2 hourly Auto-Apply 60d+ ago
Dispensing Optician
Pearle Vision 4.4
Saugus, MA job
Your day starts at 9:45am leaving you plenty of time for personal appointments, getting the kids to school, a nice breakfast, going to the gym or taking a walk, general errands, or just relaxing. Patients come to us needing to see and it is our responsibility as an optician to help them with just that. We are solving their problem, not just selling them glasses. Our team is passionate about connecting with our patient base which has been strongly built and maintained over the last 30+ years. As a long time and dedicated part of the community, our goal is to remain committed to providing exceptional experiences to all who walk through our door. This is not just a job, it's a purpose. We would love for you to come join our rock star team and be part of the magic!
At Pearle Vision, we are committed to delivering exceptional service and high-quality eye wear to our valued patients. We pride ourselves on creating a welcoming environment where patients receive personalized attention and professional advice to meet their vision needs. As a growing practice, we are looking for a talented and enthusiastic Licensed Dispensing Optician or Apprentice Optician to join our dynamic team. We offer highly competitive pay based on your qualifications and experience.
As an Optician, you will play a pivotal role in our patient's experience with us. You will be responsible for maintaining the daily operations of the sales floor alongside your co-workers, contributing to a positive and team based work environment, and consistently providing our patients with exceptional experiences.
Key Responsibilities
Patient Care: Assist patients with frame selection, ensuring comfort, style, and functionality.
Prescription Interpretation: Accurately interpret optical prescriptions and provide suitable lens options.
Customer Service: Deliver exceptional service by addressing patient concerns, adjusting frames, and performing repairs.
Sales Support: Utilize your training and knowledge to educate patients on the benefits of different lens materials, coatings, and frame styles, helping them make informed purchasing decisions.
Compliance: Maintain compliance with all policies and procedures as well as state and federal regulations, including proper documentation and adherence to all safety and quality standards.
Qualifications
Licensing: Must hold a valid Dispensing Optician License in the state of Massachusetts.
Technical Skills: Proficient in using optical equipment such as lensometer; strong understanding of lens materials, coatings, and frame adjustments.
Communication Skills: Excellent verbal and written communication skills, with the ability to explain complex information in a clear, patient-friendly manner.
Customer Focus: Strong customer service skills with a passion for helping others.
Team Player: Ability to work collaboratively with co-workers.
What We Offer
Competitive Salary: Commensurate with experience and qualifications. You will have a base hourly rate plus commissions
Benefits: Vacation time, paid holidays, and medical and dental insurance available for full time staff; sick time, and retirement plan with company match available to all employees.
Professional Development: We provide ample mentoring and opportunities for growth within our business.
Supportive Work Environment: A caring and inclusive team that values your input and expertise.
We will consider both full time and part time applicants.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
$32k-41k yearly est. Auto-Apply 48d ago
Patient Service Coordinator
Pearle Vision-Saugus 4.4
Saugus, MA job
Job Description
Your day starts at 9:45am leaving you plenty of time for personal appointments, getting the kids to school, a nice breakfast, going to the gym or taking a walk, general errands, or just relaxing. Patients come to us needing to see and it is our responsibility to help them with just that. Our team is passionate about connecting with our patient base which has been strongly built and maintained over the last 30+ years. As a long time and dedicated part of the community, our goal is to remain committed to providing exceptional experiences to all who walk through our door. This is not just a job, it's a purpose. We would love for you to come join our rock star team and be part of the magic!
At Pearle Vision, we are committed to delivering exceptional service to our valued patients. We pride ourselves on creating a welcoming environment where patients receive personalized attention and professional advice to meet their vision needs. As a growing practice, we are looking for an intelligent and enthusiastic individual to join our dynamic team. We offer highly competitive pay based on your qualifications and experience.
You will play a pivotal role in our patient's experience with us. You will be responsible for maintaining the daily operations of the doctor's area and contributing to a positive and team based work environment while consistently providing our patients with exceptional experiences.
Key Responsibilities
Answering the phone and assisting callers
Scheduling appointments and maintaining an efficient schedule
Checking patients in and out for their appointments, ensuring accurate and complete demographic and insurance information
Abiding by all HIPAA laws and office policies and procedures
Managing patient charts, verifying insurance eligibility and coverage, and collecting appropriate co-payments.
Utilizing pre-test equipment with patients before they see the doctor, such as auto-refractor, OCT and Optomap imaging
Working collaboratively with the doctors, management, and other team members to provide a seamless and efficient experience to the patient.
Other duties as assigned by management
Qualifications
18+ with high school diploma
Reliable transportation to and from work
Proficient in general computer use and programs such as Microsoft Word
Able to communicate effectively, comfortably, and professionally while making phone calls and answering the phone
Excellent verbal and written communication skills, with the ability to explain complex information in a clear, patient-friendly manner.
Strong customer service skills with empathy and passion for helping others.
Ability to work collaboratively with co-workers and lead by a positive example.
Motivated and driven to grow and succeed and to help others grow and succeed
What We Offer
Competitive Salary: Commensurate with experience and qualifications. You will have a base hourly rate
Benefits: Vacation time, paid holidays, and medical and dental insurance available for full time staff; sick time, and retirement plan with company match available to all employees.
Professional Development: We provide ample mentoring and opportunities for growth within our business.
Supportive Work Environment: A caring and inclusive team that values your input and expertise.
We will consider both full time and part time applicants.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.