MyEyeDr jobs in Raleigh, NC - 29 jobs

About the role The Sr. Manager, IT Operations & Support Services is responsible for ensuring the effective delivery of IT services to internal and external clients. This position manages the Service Desk, NOC/SOC and Healthcare Medical Devices Support teams providing technology services. This role will drive the transformation of MyEyeDr.'s support services by integrating Artificial Intelligence and enhancing observability tools to boost the effectiveness of the onshore and offshore support teams. Additionally, the role emphasizes identifying automation opportunities to ensure consistent delivery.

MyEyeDr. is seeking a part-time Optometrist (OD) to join our team! MyEyeDr. is a premier healthcare company: a total vision care concept with a unique retail experience. We are looking for a Doctor of Optometry with a passion for delivering patient-centered care that wants to make a measurable difference in their patient's vision and lives. By using the most innovative technology, skilled eye doctors and localized services, MyEyeDr. practices are part of a far-reaching effort to improve vision care. Our professional optometrists are championing a new path for eye care - join us! Benefits MyEyeDr. offers: Competitive salary Comprehensive benefits package Production/incentive bonus plan Sign-on Bonus Malpractice, voluntary life & disability insurance Financial assistance for optical certifications The Optometrist (OD) position is performed in a traditional, full-scope office environment and may require local travel, on a same day basis, within MyEyeDr. regions. At this well-established but growing practice, you will have the opportunity to practice general and medical optometry, with a consistent patient base and at a comfortable pace keeping the quality of patient care as a priority. Every MyEyeDr. practice is equipped with the latest in vision care technology and stocked with a wide selection of quality eyewear. Optometrist (OD) Education and Experience Requirements: Doctor of Optometry (OD) Degree from an accredited institution required. License in good standing to practice Optometry in the state in which you will be practicing prior to beginning employment required. National Provider Identification (NPI) required. TPA License required. Prior clinical optometry experience in a retail, educational, or medical office setting a plus; all are welcome to apply. This position requires the ability to communicate and exchange information, utilize equipment necessary to perform the job, and move about the office. Using commonly accepted practices, tools and techniques, the Optometrist (OD) evaluates patient's vision and health care needs, documents findings in patient records and consults with patients regarding the current status and future requirements associated with their individualized vision care needs. The Optometrist (OD) works in close collaboration with the office team to provide compassionate care that ensures all patient visits are personalized, memorable and the best patient experience possible. The ideal optometrist will be personable, driven by patient focus and needs, and have a passion for providing the best neighborhood eye care experience we can for each and every one of our patients. If this is you, we encourage you to apply so you can get your journey started with MyEyeDr. where you can help people see, look, and be their very best. For more information, please contact [email protected]. MyEyeDr. is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. MyEyeDr. will not tolerate discrimination or harassment based on any of these characteristics.

About the role As a Workforce Planning Analyst, you will support the design, implementation, and ongoing processes of the Workforce Management System (WFM), with responsibility for delivering project and/or program results within the committed deadlines. You are also responsible for the continued WFM development including ongoing training materials, enhanced applications, technology, and operational processes. This person will work within a team environment, building and maintaining strong relationships throughout the organization with both field and cross-functional Home Office partners. This is a hybrid remote role, offering a flexible work arrangement out of either our Raleigh, NC or Vienna, VA offices. This role may have up to 20% travel. You Will Manage the Workforce Management System to ensure successful implementation of strategy and project plans within established deadlines Support labor hours and staffing forecasting models utilizing transactional data and time standards to ensure models are based on the specific needs of the business Coordinate internal Time and Motion studies for office processes to ensure current processes are accounted for and new processes are correctly measured and reflected in the Labor Model Model the fiscal impact of Work Force Management results, evaluate seasonal fluctuations and assess the need to adjust productivity scales Partner with Internal Operations to support workload planning and task assignments; leverage Work Force Management to support the task management platform Build strong relationships with the Internal Operations, Business Intelligence, and field leadership teams to proactively address friction points and/or opportunities Support project rollout strategies by developing training plans that are intuitive to execute, which will drive adoption and effectiveness throughout the life cycle of the Workforce Management System Demonstrate the ability to represent the end user perspective when considering systemic changes Assist in the development, execution, and maintenance of training documentation and operations manuals for operational and system changes Partner with support teams (e.g., Service Desk, multi-unit managers, etc.) to provide system training to end-users Support the creation of labor reporting for offices, and multi-unit managers to ensure they have the data to manage payroll, staffing, and scheduling optimization Focus on exception reporting for offices and multi-unit managers to efficiently identify business opportunities to drive return on investment Sustain vendor relationships to maintain accountability for project and system deliverables Partners with office management, as needed, to sustain knowledge of the day-to-day office experience and how to best represent an office perspective Support of projects and objectives as assigned About You 1-3 years of Workforce Management or Resource Planning experience 1-3 years of experience in healthcare and/or retail operations Bachelor's degree in Mathematics, Statistics, Finance, or related field, or the equivalent combination of education, training, and experience Demonstrate a natural curiosity and drive to help leaders solve complex labor and scheduling challenges in a medical/retail environment. Experience in capturing Time and Motion studies and implementation of the applied data in labor modeling. Advanced Excel skills with the ability to use Microsoft Office Products including Outlook, Word, and PowerPoint. Synthesize data sets into clear, actionable insights and communicates findings effectively to stakeholders at all levels of the organization. Ability to learn and adapt to new technologies quickly. Strong analytical skills to identify potential obstacles and/or opportunities to inspire change and drive the business. Strong critical-thinking skills to ensure systems are developed to be effective and efficient. Exceptional customer service skills with the desire to satisfy our internal and external customers. Excellent written and verbal communication skills with the ability to flex to various audiences. Solid time management skills to manage multiple projects; as well as maintain program documentation while meeting deadlines. Ability to manage multiple projects/tasks simultaneously, producing quality work on time sensitive deadlines. Grow with Us Career Development and Training Opportunities Participate in a comprehensive benefits package including medical and dental coverage, tax-free savings plans, life insurance and more Participate in our Vision coverage and associate discounts on our products Participate in our 401(k) with competitive company match Accrue PTO and paid holidays from day one Introduction | MyEyeDr. How do you see yourself today? Are you looking for that unique opportunity where you can make a difference in the lives of the patients we serve? MyEyeDr. is a high-growth, premier healthcare company: a total vision care concept with a unique retail experience. Our trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction. Our business model is unlike others in the industry: we make healthcare accessible by welcoming all insurance and providing a great selection of stylish eyewear that meets the diverse needs of our patients. This role provides a chance for you to build your professional career with an organization that is purposeful and whose values drive actions. You would have the opportunity to prioritize the care of our associates and our patients, to connect the knowledge of our talented teams to our patients' needs, and to work in a fun, inclusive environment as part of a collaborative team. We are in search of that unique individual who is inspired by a career focused on helping others and providing quality care while continuously growing professionally and improving MyEyeDr. in meaningful ways. If this is you, we encourage you to apply so you can get your journey started with MyEyeDr. where you can help people see, look, and be their very best. MyEyeDr. is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. MyEyeDr. will not tolerate discrimination or harassment based on any of these characteristics. LI-Hybrid IND-HO

About the role MyEyeDr is seeking a dynamic and detail-oriented IT Infrastructure Project Specialist to join our IT Implementation team. This critical role focuses on ensuring seamless IT operations and driving IT special projects, supporting both our growing network of optometry practices and our home office initiatives. The ideal candidate will have a strong background in IT project management, vendor coordination, and technical implementation within the optometry healthcare sector.

About the role The Learning Experience Designer I designs and develops engaging, scalable learning experiences that strengthen employee performance, operational performance, and patient care. You apply foundational instructional-design principles, creative problem-solving, and technical skills to build high-quality learning content. You contribute to all stages of the design process (Analysis, Design, Development, Implementation, Evaluation) while receiving guidance and feedback from experienced designers. This is an ideal early-career opportunity for someone with some experience, and ready to deepen their instructional-design craft, learn enterprise learning systems, and grow toward independent project ownership. This role will report to the Director, Learning Experience Design. This is a hybrid remote role, offering a flexible work arrangement out of either our Raleigh, NC or Vienna, VA offices. You Will * Develop and edit individual courses or learning assets: eLearning, videos, facilitator and participant guides, and job aids using established templates and brand standards * Apply instructional design and user-experience principles to create intuitive, engaging learning experiences * Build and test content using tools such as Articulate Storyline, Rise, Canva, vYond. WalkMe or Adobe Captivate * Manage learning projects of limited to moderate scope and complexity * Collaborate cross-functionally by partnering with SMEs and experienced designers to translate technical or operational content into learner-friendly and actionable materials * Participate in design reviews, brainstorming sessions, and project meetings to learn best practices and contribute ideas to improve templates, standards, processes, and learning approaches * Contribute to content version control, template updates, design documentation and organization of learning assets * Upload, test, and maintain content in the LMS or other delivery platforms. * Execute rollout logistics for new programs, including communication, scheduling, facilitation, and learner support * Collect and report basic learner feedback to assess engagement and satisfaction. * Stay current on instructional design trends and tools. * Seek feedback and professional development opportunities to expand operational, technical and creative capabilities. * Deliver measurable, high-quality solutions across modalities About You * 5+ years of experience in instructional design, learning support, or related L&D role. Internship or corporate project experience * Bachelor's degree in Instructional Design, Education, Communications, or related field; equivalent combination of education and experience considered * Familiarity with eLearning authoring tools (Articulate Storyline, Rise, Adobe Captivate, Canva, Vyond, WalkMe) and LMS systems * Strong writing and verbal communications, visual design, and editing skills. * Excellent organization, collaboration, and problem-solving abilities. * Curiosity and motivation to learn advanced instructional-design practices and performance measurement Grow with Us * Career Development and Training Opportunities * Participate in a comprehensive benefits package including medical and dental coverage, tax-free savings plans, life insurance and more * Participate in our Vision coverage and associate discounts on our products * Participate in our 401(k) with competitive company match * Accrue PTO and paid holidays from day one Introduction | MyEyeDr. How do you see yourself today? Are you looking for that unique opportunity where you can make a difference in the lives of the patients we serve? MyEyeDr. is a high-growth, premier healthcare company: a total vision care concept with a unique retail experience. Our trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction. Our business model is unlike others in the industry: we make healthcare accessible by welcoming all insurance and providing a great selection of stylish eyewear that meets the diverse needs of our patients. This role provides a chance for you to build your professional career with an organization that is purposeful and whose values drive actions. You would have the opportunity to prioritize the care of our associates and our patients, to connect the knowledge of our talented teams to our patients' needs, and to work in a fun, inclusive environment as part of a collaborative team. We are in search of that unique individual who is inspired by a career focused on helping others and providing quality care while continuously growing professionally and improving MyEyeDr. in meaningful ways. If this is you, we encourage you to apply so you can get your journey started with MyEyeDr. where you can help people see, look, and be their very best. MyEyeDr. is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. MyEyeDr. will not tolerate discrimination or harassment based on any of these characteristics.

About the role See yourself starting a new career journey? As an Optometric Technician for MyEyeDr. you play an essential role by providing direct support to our Doctors of Optometry in preparing the patient for their visit inclusive of preliminary testing and measurements. No optical experience? No problem! You will be provided training and tools needed to learn about an industry that delivers our patients a best-in-class experience to help them see and live their best lives. Join our team today and help provide the highest quality vision care to our patients. This role reports to the Office General Manager but will directly support our Doctor(s). Some weekend and evenings shifts required. You Will Consult with patients, accurately document existing conditions and complaints, and chart medical history to prep for Optometrist exam Maintain a smooth flow of patients to the Doctor and additional office staff throughout appointment Ensure patients are comfortable with office procedures to which they will be exposed during appointment Through company training learn to use all pretest equipment to perform a range of visual screenings for patients prior to visiting with the doctor Conduct contact lens training for applicable patients and other preliminary testing Collaborate with doctor(s) and team members to provide seamless patient experience About You High School Diploma/GED with the ability to understand/do basic math Someone who is personable, patient and has the ability to comfort patients during screening process Someone who is detailed oriented and who will work closely with the Optometrist Willingness to learn about industry, product, and services Collaborative team player that will provide the best patient experience Prior healthcare/medical/optical background preferred but not required, training will be provided for the right candidate Growth With Us Grow and develop your career through role specific training programs Participate in our Vision coverage and associate discounts on our products Introduction | MyEyeDr. How do you see yourself today? Are you looking for that unique opportunity where you can make a difference in the lives of the patients we serve? MyEyeDr. is a high-growth, premier healthcare company: a total vision care concept with a unique retail experience. Our trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction. Our business model is unlike others in the industry: we make healthcare accessible by welcoming all insurance and providing a great selection of stylish eyewear that meets the diverse needs of our patients. This role provides a chance for you to build your professional career with an organization that is purposeful and whose values drive actions. You would have the opportunity to prioritize the care of our associates and our patients, to connect the knowledge of our talented teams to our patients' needs, and to work in a fun, inclusive environment as part of a collaborative team. We are in search of that unique individual who is inspired by a career focused on helping others and providing quality care while continuously growing professionally and improving MyEyeDr. in meaningful ways. If this is you, we encourage you to apply so you can get your journey started with MyEyeDr. where you can help people see, look, and be their very best. MyEyeDr. is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. MyEyeDr. will not tolerate discrimination or harassment based on any of these characteristics.

About the role The Campus Recruiter plays a key role in strengthening MyEyeDr.'s national student talent pipeline by building meaningful, long-term connections with optometry students and academic institutions across the United States. Acting as the connective tissue between Campus Relations and OD Recruitment, this role transforms early interest into real opportunity-supporting both teams through relationship management, proactive sourcing, CRM execution, externship coordination, and a strong presence at campus and industry events. In this role, you curate the student journey from the first interaction through advanced stages of the recruitment process. You maintain continuity and momentum through thoughtful sourcing, pipeline stewardship, and consistent, high-touch engagement, ultimately delivering a white-glove transition to OD Recruiters for final introductions, offers, and contract completion-creating a polished, intentional, and elevated candidate experience. Reporting to the Senior Manager, Campus Relations, this role sits within the Office of People Engagement and collaborates closely with cross-functional partners-bringing people, programs, and purpose together to shape the future of optometry at MyEyeDr.. This is a hybrid remote role, offering a flexible work arrangement out of either our Raleigh, NC or Vienna, VA offices. You Will * Support the Senior Manager of Campus Relations in maintaining relationships with optometry schools, faculty, student organizations, and career services partners. * Coordinate and participate in on-campus engagement activities, including information sessions, student dinners, career fairs, and sponsored events. * Assist in representing MyEyeDr. at national and regional conferences, networking events, and industry-sponsored programs. * Execute proactive sourcing efforts through CRM mining, outreach campaigns, professional networks, student lists, and digital platforms. * Maintain accurate and up-to-date CRM records, ensuring timely follow-up and appropriate candidate progression through the pipeline. * Execute established communication cadences (email, text, and nurture campaigns) to support consistent student engagement throughout their academic journey. * Provide logistical and operational support for all campus and industry events, including preparation, materials, registration, and post-event follow-up. * Coordinate shipping, travel arrangements, event materials, and reporting needs in support of campus initiatives. * Ensure post-event outreach and documentation are completed and properly captured within the CRM. * Partner closely with OD Recruiters to support a seamless, high-touch transition from campus engagement into the formal recruitment process. * Compile and share pipeline metrics, engagement insights, and conversion data to support reporting to Talent Acquisition leadership. * Assist in the development and execution of programs designed to enhance MyEyeDr.'s visibility and employer brand presence within optometry schools. * Coordinate virtual engagement initiatives (webinars, career sessions, Q&A panels, virtual open houses) to extend reach across campuses. * Collaborate with Talent Branding to support the creation and distribution of student-facing digital and social content aligned with MyEyeDr.'s value proposition. * Track participation, engagement outcomes, and program effectiveness to support continuous improvement efforts. About You * A bachelor's degree in human resource management, communications, business administration, or a related field. * 3+ years of experience in recruitment, campus engagement, admissions, talent sourcing. * Willingness to travel 50%+ for campus, event, and conference needs. * Experience in healthcare, clinical recruitment, or professional school recruitment (optometry, pharmacy, dental, medical) preferred. * Experience with student programming, mentorship initiatives, or externship/internship coordination preferred. * Familiarity with high-volume, pipeline-driven recruiting environments preferred. * Strong relationship building and communication skills, including experience delivering presentations and representing an employer brand to students and academic partners. * High attention to detail, follow-through, and organizational skills with the ability to manage multiple priorities simultaneously. * Ability to build and maintain long-term partnerships with academic institutions, faculty, extern coordinators, and student groups. * Proficiency with CRM/ATS systems, digital sourcing tools, and recruitment metrics tracking. * Experience coordinating campus events, logistics, and candidate engagement programming. * Comfort facilitating both in-person and virtual events/webinars. * Strong written communication skills, including crafting candidate outreach materials and follow-up communications. Grow with Us * Career Development and Training Opportunities * Participate in a comprehensive benefits package including medical and dental coverage, tax-free savings plans, life insurance and more * Participate in our Vision coverage and associate discounts on our products * Participate in our 401(k) with competitive company match * Accrue PTO and paid holidays from day one Introduction | MyEyeDr. How do you see yourself today? Are you looking for that unique opportunity where you can make a difference in the lives of the patients we serve? MyEyeDr. is a high-growth, premier healthcare company: a total vision care concept with a unique retail experience. Our trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction. Our business model is unlike others in the industry: we make healthcare accessible by welcoming all insurance and providing a great selection of stylish eyewear that meets the diverse needs of our patients. This role provides a chance for you to build your professional career with an organization that is purposeful and whose values drive actions. You would have the opportunity to prioritize the care of our associates and our patients, to connect the knowledge of our talented teams to our patients' needs, and to work in a fun, inclusive environment as part of a collaborative team. We are in search of that unique individual who is inspired by a career focused on helping others and providing quality care while continuously growing professionally and improving MyEyeDr. in meaningful ways. If this is you, we encourage you to apply so you can get your journey started with MyEyeDr. where you can help people see, look, and be their very best. MyEyeDr. is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. MyEyeDr. will not tolerate discrimination or harassment based on any of these characteristics.

About the role See yourself starting a new career journey? As a Patient Service Coordinator at MyEyeDr. you play an essential role by providing personalized patient experiences through the coordination and management of our front desk during check in/out. No optical experience? No problem! You will be provided training and tools needed to learn about an industry that delivers our patients a best-in-class experience to help them see and live their best lives. Join our team today and help provide the highest quality vision care for our patients. This role reports to the Office General Manager. Some weekend and evening shifts required. You Will * Provide patients a personalized check in/out process experience that creates a timely, seamless, and positive experience * Become a subject matter expert in insurance plans to help verify and educate patients on options as they check in/out for appointments * Assist in appointment confirmations and patient outreach in partnership with Doctor availability * Be a multitasker by managing multiple phone lines, greeting patients and walk ins, scheduling appointments and assisting office staff duties as needed * Have the ability to at times cross train to other office support roles such as Eyewear Consultants and Optometric Technicians (Varies by office needs) * Collaborate with doctor(s) and team members to provide seamless patient experience About You * Experience in a front desk, reception, or customer facing role supporting administrative duties and clerical tasks * Organized, can easily prioritize multiple tasks under pressure, while providing best in class service to patients and office staff * Flexible, nimble and agile mindset with the ability to wear multiple hats * Friendly, caring, and patient-centric person who thrives in a fast-paced environment * Team player who is willing to collaborate to provide the best patient experience * Computer Savvy with excellent oral and written communication skills * Professional attitude and ability to problem solve and respond to patient service requests Growth With Us * Grow and develop your career through role specific training programs * Be offered an opportunity to earn bonuses and commission (role specific) * Participate in a comprehensive benefits package including medical and dental coverage, tax-free savings plans, life insurance and more * Participate in our Vision coverage and associate discounts on our products * Participate in our 401K with competitive company match * Accrue PTO and paid holidays from day one Introduction | MyEyeDr. How do you see yourself today? Are you looking for that unique opportunity where you can make a difference in the lives of the patients we serve? MyEyeDr. is a high-growth, premier healthcare company: a total vision care concept with a unique retail experience. Our trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction. Our business model is unlike others in the industry: we make healthcare accessible by welcoming all insurance and providing a great selection of stylish eyewear that meets the diverse needs of our patients. This role provides a chance for you to build your professional career with an organization that is purposeful and whose values drive actions. You would have the opportunity to prioritize the care of our associates and our patients, to connect the knowledge of our talented teams to our patients' needs, and to work in a fun, inclusive environment as part of a collaborative team. We are in search of that unique individual who is inspired by a career focused on helping others and providing quality care while continuously growing professionally and improving MyEyeDr. in meaningful ways. If this is you, we encourage you to apply so you can get your journey started with MyEyeDr. where you can help people see, look, and be their very best. MyEyeDr. is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. MyEyeDr. will not tolerate discrimination or harassment based on any of these characteristics.

About the role

Description About the role We are seeking a Sr. CRM and Automation Developer to lead the technical development and optimization of our omnichannel marketing and patient engagement campaigns. This is a hands-on engineering role that will focus on designing, building, testing, and optimizing marketing automation journeys using Braze, integrating it with a modern digital ecosystem including CDP, Twilio, data analytics, patient scheduling, and content platforms.Reporting to the Director, Digital Engineering, you will play a key role in expanding our personalization strategy, increasing engagement, and driving conversion uplift across email, SMS, push, and in-app messaging-while supporting ongoing platform migration, architecture improvements, and marketing innovation.This is a flexible hybrid remote role out of our Vienna, VA or Raleigh, NC office. You Will Develop, deploy, and maintain Braze Canvases, email campaigns, push, in-app messages, and SMS journeys (Twilio). Create dynamic Liquid logic, personalization tokens, custom attributes, segments, and triggers to drive highly personalized communications. Build HTML5/CSS-compliant, responsive templates; handle cross-channel creative execution. Manage A/B tests, multivariate testing, holdout groups, and performance monitoring; interpret results to improve KPIs. Collaborate with Data, Product, CRM, and Marketing teams to translate business goals into Braze implementations. Create and manage Braze APIs, webhooks, data extensions, segment logic, and external integrations (e.g., CDPs, mobile apps). Oversee data schema design, ingestion, and campaign data pipelines; ensure clean and secure integrations. Contribute to platform migration projects, architecture decisions, and feature expansions within Braze and related Martech stack. Support accessibility, deliverability, and compliance best practices. Troubleshoot issues in segmentation logic, audience targeting, campaign performance, and message delivery. Maintain accurate documentation and collaborate using tools like Jira, Confluence, Git, and PPM platforms. About You Bachelor's degree in Computer Science, Marketing Technology, or the equivalent combination of education, skills and experience. Braze Certification(s) preferred Proven experience using Liquid, Braze APIs, custom events, Braze Currents, and campaign automation features. Strong SQL skills; experience handling large datasets and custom segmentation logic. Ability to create and troubleshoot HTML/CSS responsive email templates and messaging formats. Experience with cross-channel strategy including SMS (Twilio), Inkit (print), in-app, and push notifications. Familiarity with CDPs (e.g., Microsoft CI), and their use in campaign orchestration. Solid understanding of data modeling, user identity management, and preference centers. Proficient with Jira, Confluence, GitHub, CI/CD, and workflow documentation Exposure to marketing technologies such as Facebook Ads, Sprout Social, Yext, Inkit, Braze Currents, and CMS platforms like Acquia, Drupal, or Sitecore. Knowledge of CRM ecosystems like Salesforce, Adobe, Iterable, or Braze partner integrations. Understanding of HIPAA compliance, security best practices, and consent-driven communication. Highly collaborative and detail-oriented with the ability to multi-task in a fast-paced environment. Data-driven mindset with a passion for driving patient engagement and conversion uplift through experimentation. Comfortable working across global teams in hybrid/remote environments. Strong verbal and written communication skills, capable of translating complex technical topics for non-technical stakeholders. Eager to innovate, test, learn, and continuously optimize. Grow with Us Career Development and Training Opportunities Participate in a comprehensive benefits package including medical and dental coverage, tax-free savings plans, life insurance and more Participate in our Vision coverage and associate discounts on our products Participate in our 401(k) with competitive company match Accrue PTO and paid holidays from day one Introduction | MyEyeDr. How do you see yourself today? Are you looking for that unique opportunity where you can make a difference in the lives of the patients we serve? MyEyeDr. is a high-growth, premier healthcare company: a total vision care concept with a unique retail experience. Our trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction. Our business model is unlike others in the industry: we make healthcare accessible by welcoming all insurance and providing a great selection of stylish eyewear that meets the diverse needs of our patients. This role provides a chance for you to build your professional career with an organization that is purposeful and whose values drive actions. You would have the opportunity to prioritize the care of our associates and our patients, to connect the knowledge of our talented teams to our patients' needs, and to work in a fun, inclusive environment as part of a collaborative team. We are in search of that unique individual who is inspired by a career focused on helping others and providing quality care while continuously growing professionally and improving MyEyeDr. in meaningful ways. If this is you, we encourage you to apply so you can get your journey started with MyEyeDr. where you can help people see, look, and be their very best. MyEyeDr. is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. MyEyeDr. will not tolerate discrimination or harassment based on any of these characteristics.

About the role See yourself starting a new career journey? As a MyEyeDr. Licensed Dispensing Optician (LDO) you will analyze prescriptions to make recommendations that provide the highest quality vision care to our patients. Additionally, the LDO fits, measures, and adjusts eyeglasses to exceed the patients' needs and expectations as well as problem solves any difficulty a patient may experience regarding vision care. The LDO is responsible to provide oversight on all prescriptions throughout the office. You Will * Provide patients with exceptional customer service by understanding and assisting the patient's needs * Guide and assist patients in the eyewear and frame/lens selection process, by using extensive knowledge of product lines and options to educate patient * Converse with patients to analyze and assess patient's vision problems and needs * Provide oversight on all prescriptions throughout the office * Maximize sales by using the company's best, better, good sales concept, maximizing key areas such as promotions, product of choice, Anti-Reflective coating, poly, warranties, 2nd pairs and backup eyeglasses, etc. * Maximize insurance plans for patients and provide patients with comprehensive explanation of their insurance benefits * Understand the company's cost of goods and retail fee schedules. Be able to utilize knowledge of cost of goods to eliminate situations where cost-conscious patients might consider taking their Rx to a discount retailer ("walking Rx") * Focus on all company Key Patient Indicators * Educate patient on the adaptation of new Rx's and care of lenses * Use pupillometer, PD ruler and other technical aids for proper fit and measurements * Promise accurate delivery & turnaround times meeting the patients' needs. Immediately notify patient of any delays of delivery times * Understand all promotions, coupons and third-party programs available through MyEyeDr. * Conduct "Care Calls" on a daily basis to patients who received their eyewear one week prior * Use lensometer to neutralize, verify and make a final inspection of eyewear * Notify and re-notify patients when eyeglasses are complete for dispensing * Fit and adjust completed eyewear for each patient * Ensure product pricing is accurate * Monitor jobs waiting to be picked up. Inform management of any job held over 30 days * Clean and merchandise displays on a daily basis, displaying effective merchandise at all times * Place all returns in their proper bins * Perform preliminary testing for patients, as needed * Accurately process patient payment transactions * Help maintain the attractive appearance of the office * Attend all office meetings * Participate in all training opportunities offered by MyEyeDr. * Other duties, as assigned About You * Must be State Board Certified Licensed Dispensing Optician * AA or BA/BS in related field is desirable * 2-5 years of related eyewear experience within a similar office environment * Demonstrated success in a retail, office environment addressing a broad spectrum of customer requirements and preferences * Strong comfort level with optical and lens related concerns * Demonstrates the ability to actively oversee, understand and describe multiple prescriptions daily * Demonstrated ability to establish positive patient rapport and build relationships to establish repeat customer-trends * Strong communication skills (oral and written) with the proven ability to manage priorities in a fast paced, entrepreneurial environment * Ability to multi-task, set priorities and ensure that patient commitments/deadlines are met * Proficiency in utilization of automated equipment and systems standard to the optometry industry Growth With Us * Grow and develop your career through role specific training programs * Be offered an opportunity to earn bonuses and commission (role specific) * Participate in a comprehensive benefits package including medical and dental coverage, tax-free savings plans, life insurance and more * Participate in our Vision coverage and associate discounts on our products * Participate in our 401(k) with competitive company match * Accrue PTO and paid holidays from day one Introduction | MyEyeDr. How do you see yourself today? Are you looking for that unique opportunity where you can make a difference in the lives of the patients we serve? MyEyeDr. is a high-growth, premier healthcare company: a total vision care concept with a unique retail experience. Our trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction. Our business model is unlike others in the industry: we make healthcare accessible by welcoming all insurance and providing a great selection of stylish eyewear that meets the diverse needs of our patients. This role provides a chance for you to build your professional career with an organization that is purposeful and whose values drive actions. You would have the opportunity to prioritize the care of our associates and our patients, to connect the knowledge of our talented teams to our patients' needs, and to work in a fun, inclusive environment as part of a collaborative team. We are in search of that unique individual who is inspired by a career focused on helping others and providing quality care while continuously growing professionally and improving MyEyeDr. in meaningful ways. If this is you, we encourage you to apply so you can get your journey started with MyEyeDr. where you can help people see, look, and be their very best. MyEyeDr. is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. MyEyeDr. will not tolerate discrimination or harassment based on any of these characteristics. IND-LDO

Description About the role MyEyeDr. is seeking a dynamic and detail-oriented IT Security Cloud Engineer to join our IT Cyber Security team. The Cloud Security Engineer helps architect, deploy and operate a secure cloud application infrastructure that aligns with business needs. The position is responsible for supporting operational innovation and providing security direction to the business to elevate the company's security posture within a cloud computing infrastructure. Reporting to the Sr. Director, Cyber Security & IT Operations, this is a hybrid-remote role offering a flexible work arrangement out of our Vienna, VA or Raleigh, NC offices. You Will Develop and maintain secure, resilient enterprise-grade cloud processes in tandem with architects and system engineers. Secure business applications and computing environments across public, private or hybrid cloud infrastructures. Protect patient data and business applications in compliance with privacy, security, business resiliency and compliance frameworks as defined in corporate policies. Conduct rigorous oversight of security systems and security configuration administration to reduce risk to enterprise systems and accounts. Document, formulate and enforce areas of security improvement that balance risk with business operations and do not diminish efficiencies or innovation. Act as a key figure in incident response to track occurrence and resolution, with strict documentation and reporting as well as engagement with security operations and incident response teams. Attend regular technical project and implementation meetings and serve as the security consultant to help guide secure application and infrastructure configurations. Actively monitor, assess and recommend tactical and strategic initiatives based on new and emerging threats posing risk to cloud computing environments. Manage remediation efforts after security assessment findings outline weaknesses requiring attention. About You Bachelor's degree in computer science, information assurance, cybersecurity or related field, or the equivalent combination of education, skills and experience. 5+ years' experience in cybersecurity as a practitioner and with at least 3+ years exposure with Microsoft Azure, Amazon Web Services (AWS), Google Cloud Platform (GCP). Strong Windows platform security, logging, audit skills, Linux platform support a plus Demonstrated experience with tools such as Email Security gateway, Endpoint Protection/EDR, Firewalls, Identity Access Management (IAM), Security Incident Event Management (SIEM), Vulnerability Management, Enterprise Logging/Observability, Cloud Security Posture / Workload Protection (CSPM / CNAPP). Experience in cloud networking architecture and hybrid-cloud operations, Network and encryption experience, including virtual private networks (VPNs), IPsec, SSL/TLS, LDAP and public key infrastructure (PKI). Proven experience securing a multi-location or distributed enterprise footprint, preferably a retail environment. Healthcare and medical devices experience, a plus Proficient in utilizing threat intelligence services within a production environment. Knowledge of various regulatory requirements and laws, including but not limited to: Health Insurance Portability and Accountability Act (HIPAA), Payment Card Industry (PCI), Sarbanes-Oxley Act (SOX), General Data Protection Regulation (GDPR). Additionally, experience in one or more of the following: ISO 27001/2, ITIL or NIST. Up-to-date understanding of a wide-range of incident response, system configuration, vulnerability management and hardening guidelines. Track record of acting with integrity, taking pride in work, seeking to excel, being curious and adaptable, and communicating effectively. Grow with Us Career Development and Training Opportunities Participate in a comprehensive benefits package including medical and dental coverage, tax-free savings plans, life insurance and more Participate in our Vision coverage and associate discounts on our products Participate in our 401(k) with competitive company match Accrue PTO and paid holidays from day one Introduction | MyEyeDr. How do you see yourself today? Are you looking for that unique opportunity where you can make a difference in the lives of the patients we serve? MyEyeDr. is a high-growth, premier healthcare company: a total vision care concept with a unique retail experience. Our trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction. Our business model is unlike others in the industry: we make healthcare accessible by welcoming all insurance and providing a great selection of stylish eyewear that meets the diverse needs of our patients. This role provides a chance for you to build your professional career with an organization that is purposeful and whose values drive actions. You would have the opportunity to prioritize the care of our associates and our patients, to connect the knowledge of our talented teams to our patients' needs, and to work in a fun, inclusive environment as part of a collaborative team. We are in search of that unique individual who is inspired by a career focused on helping others and providing quality care while continuously growing professionally and improving MyEyeDr. in meaningful ways. If this is you, we encourage you to apply so you can get your journey started with MyEyeDr. where you can help people see, look, and be their very best. MyEyeDr. is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. MyEyeDr. will not tolerate discrimination or harassment based on any of these characteristics. #LI-Hybrid

About the role See yourself starting a new career journey? As a MyEyeDr. District Manager you will be responsible for overseeing business operations and patient service throughout all offices within their assigned district. The District Manager is responsible for providing the tools, support, and leadership necessary to deliver incremental revenue improvements; maximum office contributions through control of labor costs and COGS; and a first-class patient experience. The District Manager will deliver these results by building a positive and professional work environment that emphasizes accountability, integrity, and professional growth. You Will Drive patient loyalty and patient satisfaction to deliver maximum value. Ensure that offices in their district are delivering customer service that exceeds the patient's expectation; Demand that offices proactively address patient feedback concerns in an immediate, professional manner; Monitor and react to Patient Loyalty results and align office teams to the critical goal of retaining patients for the long-term health of the company; Respond with urgency to any examples of inadequate service being delivered to our patients; Reward and recognize great examples of service within the district. Work in cooperation with the Customer Service Department to resolve any outstanding patient concerns to the patient's satisfaction. Drive incremental revenue improvements. Working closely with assigned General Managers and the Regional Manager, execute a plan to growth office revenues by maximizing each appointment; Provide guidance and functional support to the locations to ensure that they achieve sales and patient service related goals; primarily measured through key performance indicators (KPIs) results; Reinforce the appropriate in-office behaviors that drive both KPI performance and long-term patient loyalty; Take appropriate actions to address office performance that detracts from revenue growth. Control expenses to maximize office contributions. Use the P&L (profit and loss statement) for the offices to make smart business decisions; analyze trends within the P&L to proactively plan actions; Confirm that all office work schedules match budgetary expectations and patient service needs on a daily and weekly basis; Proactively plan labor allocations within the district to maximize revenue; react to changes in business trends to reallocate resources effectively; Control payroll costs by monitoring reports and reviewing actual payroll results; Work in cooperation with Professional Services team to ensure OD is providing maximum value and service to patients; Work in cooperation with Professional Services team to ensure that OD is aware of COGS impact on profitability and supports office efforts to improve profitability; Ensure proper pricing and effective selling techniques are used to maximize revenue while controlling cost of goods (COGs); Ensure all locations are in compliance with company policies and standard operating procedures (SOPs) - monthly reporting and auditing each office's performance and records and implementing corrective actions plans, where appropriate, to address non-compliant situations; Complete District Manager monthly audit to provide updates to the Director of Retail Operations on all findings and corrective actions needing to be taken; Report all associates concerns or questions to ensure that they are addressed in a timely fashion and routed to the correct individual for resolution; Follow up/through on matters until completed or closed; Proactively coordinate personnel-related matters, including recruiting requirements, disciplinary actions, terminations, etc. with the human resources department and location General Manager. About You 3 - 5 years of retail management experience, at least one of which in a high performance, high volume environment (Optical experience preferred; multi-unit management preferred). Undergraduate degree in business or related field strongly preferred; additional, related work can substitute for formal degree. Demonstrated success in providing direction and tactical support in achieving desired business results. Experience in developing and supporting (mentoring) sales and professional staff to maximize their potential and abilities. Demonstrated ability to understand and control confidential information with absolute discretion. Ability to multi-task, set priorities and ensure that deadlines are met. Strong planning and organizational skills with attention to detail and the ability to make abrupt changes or decisions as warranted. Strong computer proficiency with Microsoft Office to include Word, Excel, Power Point, etc. Growth With Us Grow and develop your career through role specific training programs Be offered an opportunity to earn bonuses and commission (role specific) Participate in a comprehensive benefits package including medical and dental coverage, tax-free savings plans, life insurance and more Participate in our Vision coverage and associate discounts on our products Participate in our 401(k) with competitive company match Accrue PTO and paid holidays from day one Introduction | MyEyeDr. How do you see yourself today? Are you looking for that unique opportunity where you can make a difference in the lives of the patients we serve? MyEyeDr. is a high-growth, premier healthcare company: a total vision care concept with a unique retail experience. Our trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction. Our business model is unlike others in the industry: we make healthcare accessible by welcoming all insurance and providing a great selection of stylish eyewear that meets the diverse needs of our patients. This role provides a chance for you to build your professional career with an organization that is purposeful and whose values drive actions. You would have the opportunity to prioritize the care of our associates and our patients, to connect the knowledge of our talented teams to our patients' needs, and to work in a fun, inclusive environment as part of a collaborative team. We are in search of that unique individual who is inspired by a career focused on helping others and providing quality care while continuously growing professionally and improving MyEyeDr. in meaningful ways. If this is you, we encourage you to apply so you can get your journey started with MyEyeDr. where you can help people see, look, and be their very best. MyEyeDr. is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. MyEyeDr. will not tolerate discrimination or harassment based on any of these characteristics.

About the role See yourself starting a new career journey? As an Eyewear Consultant for MyEyeDr. you play an essential role by providing personalized eyecare through supporting your trusted community of doctors and knowledgeable teams who help our patients see, look, and be their best. No optical experience? No problem! You will be provided training and tools needed to learn about an industry that delivers our patients a best-in-class experience to help them see and live their best lives. Join our team today and help provide the highest quality vision care to our patients. This role reports to the Office General Manager. Some weekend and evenings shifts required. You Will Provide patients with exceptional customer service by understanding and advising the patient's needs Assist patients in eyewear/frame/lens selection process by using knowledge of product lines and options to educate patients on best fit Consistently deliver sales plan and office goals through cultivating a patient experience that is built on relationship building and trust Provide patients with comprehensive explanation of insurance benefits Utilize company provided training to fit, measure, and adjust eyeglasses from our wide selection of stylish eyewear Complete optometric tasks in partnership with our Office Optometrist to best serve the patient and their selected lenses or frames Collaborate with doctor(s) and team members to provide seamless patient experience Communicate and demonstrate the MyEyeDr. values and brand philosophy while working with patients Participate in other office duties as assigned About You Experience in a customer facing or sales related position (Retail, Hospitality or Optical field preferred, but not required) A proactive approach to problem solving with an entrepreneurial spirit Willing to learn about industry, product, and services Ability to sell with a desire to meet office goals with a “can do” attitude Friendly, caring, and patient-centric person who thrives in a fast-paced environment Team player who is willing to collaborate to provide the best patient experience Growth With Us Grow and develop your career through role specific training programs Be offered an opportunity to earn bonuses and commission (role specific) Participate in a comprehensive benefits package including medical and dental coverage, tax-free savings plans, life insurance and more Participate in our Vision coverage and associate discounts on our products Participate in our 401(k) with competitive company match Accrue PTO and paid holidays from day one Introduction | MyEyeDr. How do you see yourself today? Are you looking for that unique opportunity where you can make a difference in the lives of the patients we serve? MyEyeDr. is a high-growth, premier healthcare company: a total vision care concept with a unique retail experience. Our trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction. Our business model is unlike others in the industry: we make healthcare accessible by welcoming all insurance and providing a great selection of stylish eyewear that meets the diverse needs of our patients. This role provides a chance for you to build your professional career with an organization that is purposeful and whose values drive actions. You would have the opportunity to prioritize the care of our associates and our patients, to connect the knowledge of our talented teams to our patients' needs, and to work in a fun, inclusive environment as part of a collaborative team. We are in search of that unique individual who is inspired by a career focused on helping others and providing quality care while continuously growing professionally and improving MyEyeDr. in meaningful ways. If this is you, we encourage you to apply so you can get your journey started with MyEyeDr. where you can help people see, look, and be their very best. MyEyeDr. is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. MyEyeDr. will not tolerate discrimination or harassment based on any of these characteristics.

MyEyeDr. is seeking a full-time Optometrist (OD) to join our team! MyEyeDr. is a premier healthcare company: a total vision care concept with a unique retail experience. We are looking for a Doctor of Optometry with a passion for delivering patient-centered care that wants to make a measurable difference in their patient's vision and lives. By using the most innovative technology, skilled eye doctors and localized services, MyEyeDr. practices are part of a far-reaching effort to improve vision care. Our professional optometrists are championing a new path for eye care - join us! Benefits MyEyeDr. offers: * Competitive salary * Comprehensive benefits package * Production/incentive bonus plan * Sign-on Bonus * 401(k) * Malpractice, voluntary life & disability insurance * PTO * Paid Holidays * Financial assistance for optical certifications The Optometrist (OD) position is performed in a traditional, full-scope office environment and may require local travel, on a same day basis, within MyEyeDr. regions. At this well-established but growing practice, you will have the opportunity to practice general and medical optometry, with a consistent patient base and at a comfortable pace keeping the quality of patient care as a priority. Every MyEyeDr. practice is equipped with the latest in vision care technology and stocked with a wide selection of quality eyewear. Optometrist (OD) Education and Experience Requirements: * Doctor of Optometry (OD) Degree from an accredited institution required. * License in good standing to practice Optometry in the state in which you will be practicing prior to beginning employment required. * National Provider Identification (NPI) required. * TPA License required. * Prior clinical optometry experience in a retail, educational, or medical office setting a plus; all are welcome to apply. * This position requires the ability to communicate and exchange information, utilize equipment necessary to perform the job, and move about the office. Using commonly accepted practices, tools and techniques, the Optometrist (OD) evaluates patient's vision and health care needs, documents findings in patient records and consults with patients regarding the current status and future requirements associated with their individualized vision care needs. The Optometrist (OD) works in close collaboration with the office team to provide compassionate care that ensures all patient visits are personalized, memorable and the best patient experience possible. The ideal optometrist will be personable, driven by patient focus and needs, and have a passion for providing the best neighborhood eye care experience we can for each and every one of our patients. If this is you, we encourage you to apply so you can get your journey started with MyEyeDr. where you can help people see, look, and be their very best. For more information, please contact [email protected]. MyEyeDr. is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. MyEyeDr. will not tolerate discrimination or harassment based on any of these characteristics.

About the role See yourself starting a new career journey? As an Optometric Technician for MyEyeDr. you play an essential role by providing direct support to our Doctors of Optometry in preparing the patient for their visit inclusive of preliminary testing and measurements. No optical experience? No problem! You will be provided training and tools needed to learn about an industry that delivers our patients a best-in-class experience to help them see and live their best lives. Join our team today and help provide the highest quality vision care to our patients. This role reports to the Office General Manager but will directly support our Doctor(s). Some weekend and evenings shifts required. You Will * Consult with patients, accurately document existing conditions and complaints, and chart medical history to prep for Optometrist exam * Maintain a smooth flow of patients to the Doctor and additional office staff throughout appointment * Ensure patients are comfortable with office procedures to which they will be exposed during appointment * Through company training learn to use all pretest equipment to perform a range of visual screenings for patients prior to visiting with the doctor * Conduct contact lens training for applicable patients and other preliminary testing * Collaborate with doctor(s) and team members to provide seamless patient experience About You * High School Diploma/GED with the ability to understand/do basic math * Someone who is personable, patient and has the ability to comfort patients during screening process * Someone who is detailed oriented and who will work closely with the Optometrist * Willingness to learn about industry, product, and services * Collaborative team player that will provide the best patient experience * Prior healthcare/medical/optical background preferred but not required, training will be provided for the right candidate Growth With Us * Grow and develop your career through role specific training programs * Potential to earn bonuses * Participate in a comprehensive benefits package including medical and dental coverage, tax-free savings plans, life insurance and more * Participate in our Vision coverage and associate discounts on our products * Participate in our 401(k) with competitive company match * Accrue PTO and paid holidays from day one Introduction | MyEyeDr. How do you see yourself today? Are you looking for that unique opportunity where you can make a difference in the lives of the patients we serve? MyEyeDr. is a high-growth, premier healthcare company: a total vision care concept with a unique retail experience. Our trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction. Our business model is unlike others in the industry: we make healthcare accessible by welcoming all insurance and providing a great selection of stylish eyewear that meets the diverse needs of our patients. This role provides a chance for you to build your professional career with an organization that is purposeful and whose values drive actions. You would have the opportunity to prioritize the care of our associates and our patients, to connect the knowledge of our talented teams to our patients' needs, and to work in a fun, inclusive environment as part of a collaborative team. We are in search of that unique individual who is inspired by a career focused on helping others and providing quality care while continuously growing professionally and improving MyEyeDr. in meaningful ways. If this is you, we encourage you to apply so you can get your journey started with MyEyeDr. where you can help people see, look, and be their very best. MyEyeDr. is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. MyEyeDr. will not tolerate discrimination or harassment based on any of these characteristics.

Description About the role We are seeking an experienced and visionary Director of Data Engineering to lead our people, data strategy, architecture, and engineering teams. This individual will be responsible for building scalable data platforms, ensuring high-quality data delivery, and enabling advanced analytics and AI/ML initiatives across the enterprise. The ideal candidate has a strong technical foundation in modern data platforms, a proven track record of leading engineering teams, and the ability to partner with business and technology stakeholders to drive data-driven outcomes and possess an analytical mindset and have a proven track record working with cross-functional business and technology teams. Reporting to the VP, Data Engineering, the Director of Data Engineering will be primarily responsible for leading and mentoring an innovative team of Data Engineers - growing people as you grow our business and technology (60% hands-on production support of operational solutions and 40% leading and managing team).This is a flexible hybrid remote role out of our Vienna, VA or Raleigh, NC office. You Will Execute the enterprise data engineering roadmap in alignment with business objectives, driving initiatives that support growth, innovation, and operational excellence. Oversee the design, development, and maintenance of enterprise-scale data pipelines, warehouses, and lake houses, ensuring high reliability, scalability, and performance across multi-cloud environments (AWS, Azure). Implement best practices in data modeling, ETL/ELT processes, orchestration, and API-based integrations to support seamless data flow and accessibility. Partner with Data Governance and Security teams to uphold compliance with regulatory requirements and enterprise data standards, ensuring secure and ethical data usage. Partner with Analytics, Data Science, and Business teams to deliver impactful data products; work closely with Product, IT, Operations, and Business leaders to translate strategic requirements into scalable data solutions. Establish and maintain frameworks for data quality, lineage, observability, and monitoring, while enforcing strong metadata management and documentation practices. Build, mentor, and lead a high-performing team of data engineers and architects, fostering a culture of innovation, collaboration, and continuous improvement. Manage relationships with external vendors, technology partners, and consultants to optimize technology investments and delivery outcomes. Lead the architecture and integration of the enterprise Customer Data Platform (CDP) to deliver unified customer profiles, scalable data ingestion, and real-time activation across channels. Collaborate with marketing team to enable advanced segmentation, personalization, and omnichannel engagement. Establish MLOps practices to operationalize and monitor AI/ML models in production environments. Drive innovation through AI-powered automation, advanced analytics, and predictive insights that enhance customer experience and business performance. About You Bachelor's degree in Computer Science, Science Technology, or the equivalent combination of education, skills and experience. 8+ years of experience in data warehousing and ETL development (using tools such as MS SSIS, Azure Data Factory, Pentaho, or Talend). 6+ years of experience writing and optimizing advanced SQL queries, stored procedures, views, and triggers. 5+ years of proven experience leading and managing data engineering teams. 3+ years of experience with reporting and visualization tools (such as SSRS, Power BI, or Tableau). Experience leading AI team as a people leader/manager Prior experience at the Director level is a plus Experience working agile data environment in healthcare and/or retail industry is a plus Consulting in software product development background is a plus Proven expertise in enterprise data engineering, architecture, and strategy execution. Strong proficiency in building and managing data pipelines Hands-on experience with AWS and Azure data ecosystems. Deep understanding of data governance, security, and regulatory compliance (e.g., GDPR, CCPA). Experience implementing data quality, lineage, observability, and metadata management frameworks. Strong leadership and team development skills with a collaborative, innovation-focused mindset. Familiarity with Customer Data Platforms and real-time data integration. Knowledge of MLOps tools and practices (MLflow, SageMaker, Kubeflow) for model deployment and monitoring. Excellent communication, stakeholder management, and strategic problem-solving abilities. Grow with Us Career Development and Training Opportunities Participate in a comprehensive benefits package including medical and dental coverage, tax-free savings plans, life insurance and more Participate in our Vision coverage and associate discounts on our products Participate in our 401(k) with competitive company match Accrue PTO and paid holidays from day one Introduction | MyEyeDr. How do you see yourself today? Are you looking for that unique opportunity where you can make a difference in the lives of the patients we serve? MyEyeDr. is a high-growth, premier healthcare company: a total vision care concept with a unique retail experience. Our trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction. Our business model is unlike others in the industry: we make healthcare accessible by welcoming all insurance and providing a great selection of stylish eyewear that meets the diverse needs of our patients. This role provides a chance for you to build your professional career with an organization that is purposeful and whose values drive actions. You would have the opportunity to prioritize the care of our associates and our patients, to connect the knowledge of our talented teams to our patients' needs, and to work in a fun, inclusive environment as part of a collaborative team. We are in search of that unique individual who is inspired by a career focused on helping others and providing quality care while continuously growing professionally and improving MyEyeDr. in meaningful ways. If this is you, we encourage you to apply so you can get your journey started with MyEyeDr. where you can help people see, look, and be their very best. MyEyeDr. is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. MyEyeDr. will not tolerate discrimination or harassment based on any of these characteristics. #LI-Hybrid

About the role We are seeking a Sr. CRM and Automation Developer to lead the technical development and optimization of our omnichannel marketing and patient engagement campaigns. This is a hands-on engineering role that will focus on designing, building, testing, and optimizing marketing automation journeys using Braze, integrating it with a modern digital ecosystem including CDP, Twilio, data analytics, patient scheduling, and content platforms.

About the role See yourself starting a new career journey? As a Patient Service Coordinator at MyEyeDr. you play an essential role by providing personalized patient experiences through the coordination and management of our front desk during check in/out. No optical experience? No problem! You will be provided training and tools needed to learn about an industry that delivers our patients a best-in-class experience to help them see and live their best lives. Join our team today and help provide the highest quality vision care for our patients. This role reports to the Office General Manager. Some weekend and evening shifts required. You Will Provide patients a personalized check in/out process experience that creates a timely, seamless, and positive experience Become a subject matter expert in insurance plans to help verify and educate patients on options as they check in/out for appointments Assist in appointment confirmations and patient outreach in partnership with Doctor availability Be a multitasker by managing multiple phone lines, greeting patients and walk ins, scheduling appointments and assisting office staff duties as needed Have the ability to at times cross train to other office support roles such as Eyewear Consultants and Optometric Technicians (Varies by office needs) Collaborate with doctor(s) and team members to provide seamless patient experience About You Experience in a front desk, reception, or customer facing role supporting administrative duties and clerical tasks Organized, can easily prioritize multiple tasks under pressure, while providing best in class service to patients and office staff Flexible, nimble and agile mindset with the ability to wear multiple hats Friendly, caring, and patient-centric person who thrives in a fast-paced environment Team player who is willing to collaborate to provide the best patient experience Computer Savvy with excellent oral and written communication skills Professional attitude and ability to problem solve and respond to patient service requests Growth With Us Grow and develop your career through role specific training programs Participate in our Vision coverage and associate discounts on our products Introduction | MyEyeDr. How do you see yourself today? Are you looking for that unique opportunity where you can make a difference in the lives of the patients we serve? MyEyeDr. is a high-growth, premier healthcare company: a total vision care concept with a unique retail experience. Our trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction. Our business model is unlike others in the industry: we make healthcare accessible by welcoming all insurance and providing a great selection of stylish eyewear that meets the diverse needs of our patients. This role provides a chance for you to build your professional career with an organization that is purposeful and whose values drive actions. You would have the opportunity to prioritize the care of our associates and our patients, to connect the knowledge of our talented teams to our patients' needs, and to work in a fun, inclusive environment as part of a collaborative team. We are in search of that unique individual who is inspired by a career focused on helping others and providing quality care while continuously growing professionally and improving MyEyeDr. in meaningful ways. If this is you, we encourage you to apply so you can get your journey started with MyEyeDr. where you can help people see, look, and be their very best. MyEyeDr. is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. MyEyeDr. will not tolerate discrimination or harassment based on any of these characteristics.