Description About the role The Revenue Cycle Team Lead is responsible for overseeing all aspects of medical and vision insurance billing and accounting with a high level of expertise. This remote role reports directly to the Manager, Revenue Cycle and plays a key part in ensuring team objectives are met. The Team Lead provides guidance and support to team members, regularly evaluates performance, and analyzes insurance carrier requirements to establish and drive strategic goals that optimize revenue cycle operations. You Will
Oversee Billing claims to insurance providers
Monitor and record payments received by insurance providers
Transfer balances to patients when necessary
Refund balances to patients when necessary
Utilize gateway and insurance websites to monitor claims status and payments
Obtain missing or invalid claim information from the offices
Manage time and work load to ensure that all aspects of the claim cycle are completed each day
Manage and correct rejected and incorrect claims
Meet monthly department goals
Team Lead goal call participation and preparedness
Identify issues and concerns in daily processes and provide insight on corrections
Create SOP documents on insurance carriers
Create more seamless processes for insurance carriers
Lead the team for the insurance provider you are assigned
Review and improve payer automation
Provide support and training for team members
Provide productivity reports to the team
Provide payer reports to the team
Work with the MVC Manager to ensure that all aspects of the insurance carrier are addressed and key issues are identified
Complete and document assigned projects and tasks specific to certain carriers
About You
High School degree/GED Required, Associates Degree, preferred
3 years of medical billing experience required
Accounting experience preferred
Lead, assistant manager, management experience
Strong knowledge of medical and vision insurance billing processes and revenue cycle management
Proficiency in accounting principles related to healthcare billing
Excellent leadership and team management skills
Strong analytical and problem-solving abilities
Effective communication and interpersonal skills
Ability to work independently in a remote environment
Familiarity with insurance carrier requirements and compliance standards
Grow with Us
Career Development and Training Opportunities
Participate in a comprehensive benefits package including medical and dental coverage, tax-free savings plans, life insurance and more
Participate in our Vision coverage and associate discounts on our products
Participate in our 401(k) with competitive company match
Accrue PTO and paid holidays from day one
Introduction | MyEyeDr. How do you see yourself today? Are you looking for that unique opportunity where you can make a difference in the lives of the patients we serve? MyEyeDr. is a high-growth, premier healthcare company: a total vision care concept with a unique retail experience. Our trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction. Our business model is unlike others in the industry: we make healthcare accessible by welcoming all insurance and providing a great selection of stylish eyewear that meets the diverse needs of our patients. This role provides a chance for you to build your professional career with an organization that is purposeful and whose values drive actions. You would have the opportunity to prioritize the care of our associates and our patients, to connect the knowledge of our talented teams to our patients' needs, and to work in a fun, inclusive environment as part of a collaborative team. We are in search of that unique individual who is inspired by a career focused on helping others and providing quality care while continuously growing professionally and improving MyEyeDr. in meaningful ways. If this is you, we encourage you to apply so you can get your journey started with MyEyeDr. where you can help people see, look, and be their very best.
MyEyeDr. is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. MyEyeDr. will not tolerate discrimination or harassment based on any of these characteristics.
$37k-77k yearly est. Auto-Apply 22h ago
Looking for a job?
Let Zippia find it for you.
Hybrid CFO for Growth & Profitability
Crafty 4.5
Chicago, IL jobs
A leading workplace solutions company in Chicago is seeking a seasoned financial leader to oversee financial strategy and functions. The role involves leading finance teams, optimizing profitability, and communicating strategies to stakeholders. Candidates should possess strong strategic thinking and people leadership skills. The position offers a competitive compensation package, including health benefits and unlimited paid time off, with a salary target of $275,000 - $325,000 based on experience.
#J-18808-Ljbffr
$93k-175k yearly est. 2d ago
Digital Customer Care Advocate - Hybrid Flex, Early Shift with Weekends
Macy's 4.5
Mason, OH jobs
Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We've been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.
Job Overview
As a Macy's Digital Customer Care Advocate, you are a trusted advisor for our most valued loyalty customers. Through phone, chat, and email, you will interact with customers delivering Genuine Hospitality through warm, distinctive, and highly personalized experiences.
You will be responsible for managing each customer interaction from start to finish, resolving complex inquiries related to orders, loyalty benefits, and Macy's services. As a Digital Customer Care Advocate, you will maximize customer interactions to provide expert product advice and make recommendations to upsell and deliver a memorable customer experience that strengthen lifelong connections with Macy's top customers.
Class Start date - 3/2/2026, 3/16/2026, and 3/30/2026 in Mason OH
Early Shift - 7:45am to 4:00pm w/4 out of 8 weekend days
How our Selling Colleagues spend their day…
Creating genuine connections to build strong relationships with customers by delivering warm, personalized interactions that make them feel valued and welcomed. Foster trust through intentional, thoughtful engagement that strengthens long-term connections.
Address mistakes with authenticity and empathy, acknowledging customer concerns and demonstrating a commitment to resolving issues. Take the time to understand each customer's needs and ensure their experience is valued.
Throughout the day they take ownership by proactively managing each customer interaction, providing clear communication and effective solutions. Ensure customer questions and concerns are resolved promptly, giving full attention to their needs throughout the process.
Reassure the Customer by following through on commitments and keep customers informed at every step. Restore confidence when challenges arise and deliver solutions that demonstrate reliability, clarity, and care.
Be Reasonable using sound judgment and empathy to make fair, balanced decisions. Anticipate customer needs, provide appropriate solutions, and empower yourself to create positive outcomes that enhance the overall experience.
Who You Are
Flexible and dependable, with availability including days, evenings, weekends, and holidays.
Confident communicator with strong written and verbal skills, able to interact effectively with customers, colleagues, and supervisors.
Customer-obsessed problem solver who thrives in a fast-paced, multi-channel environment and can manage multiple inquiries while delivering superior results.
Passionate about fashion, trends, and services, with the ability to build authentic connections and make every customer feel valued.
Inclusive, respectful, and collaborative, living Macy's values of diversity, belonging, and genuine care in every interaction.
Analytical thinker with strong decision-making, research, and detail-oriented skills to ensure accurate resolutions and achieve business goals.
Experienced in high-touch customer service and sales (minimum 6 months preferred; prior contact center, retail, or shared services experience required).
Technically proficient and comfortable navigating multiple applications, dual monitors, and Microsoft Office Suite tools.
Knowledgeable about consumer protection guidelines, loyalty programs, and policies that enable exceptional customer resolutions.
What You Will Do
Deliver hospitality and personalized service to Macy's most loyal Platinum customers across phone, chat, and email, building meaningful relationships that drive long-term loyalty.
Resolve complex inquiries-including orders, loyalty benefits, credits, accommodations, and urgent escalations-with confidence, empathy, and attention to detail.
Guide customers through product discovery, make tailored recommendations, and suggest additional products to maximize satisfaction and sales.
Share product knowledge, current fashion trends, and Macy's promotions to provide credible, luxury-caliber advice in an engaging, approachable manner.
Leverage analytical insights, creative problem-solving, and technical tools to meet or exceed sales goals and service KPIs.
Follow through on commitments and maintain clear communication, restoring confidence when challenges arise.
Consistently embody Macy's values by fostering genuine connections, respect, and inclusivity with customers and colleagues.
Maintain dependable attendance, punctuality, and flexibility to support all service channels as business needs evolve.
Essential Physical Requirements You Will Perform
Talking, sitting, reaching with arms/hands; frequent use of computers and technology (including handheld equipment).
Sitting and talking for at least two consecutive hours; lifting at least 10 lbs.; stooping, kneeling, crouching.
Reaching, including above eye level.
Close vision, color vision, depth perception, and focus adjustment.
Navigating multiple computer applications from a dual monitor setup.
Walking, standing, communicating, crouching; ability to sustain long periods enclosed in surveillance areas.
About Us
This is a great time to join Macy's! Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives.
Join us and help write the next chapter in our story - Apply Today!
This is not all-inclusive. Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.
This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Click here to see details on benefits.
Apply Now
Job Info
Job IdentificationREQ_713742
Job CategoryStores
Posting Date01/21/2026, 12:41 PM
Locations 9111 Duke Boulevard, Deerfield Township, OH, 45040, US
$26k-30k yearly est. 1d ago
Healthcare AI Sales Associate - South & West (Remote)
Phia LLC 3.6
Boston, MA jobs
A leading healthcare analytics company is seeking an Associate Sales Executive based in Boston, MA. The role involves developing sales strategies, managing customer relationships, and generating leads in the healthcare sector. The ideal candidate has an advanced degree in business or related fields and more than a year of sales experience. The position requires a willingness to learn about genetics and diagnostics and the ability to travel at least 50% of the time.
#J-18808-Ljbffr
$30k-38k yearly est. 2d ago
Graphic Designer-Packaging
Blue Marble 3.7
Ashland, OR jobs
We are seeking a highly skilled Graphic Designer to create and manage design deliverables for our products-from concept through final file delivery-across a wide range of print projects. These design efforts will focus heavily on product packaging, merchandising displays, and general marketing strategies for our product lines.
The Graphic Designer will play a key role in shaping brand strategy by contributing ideas and conducting research that incorporates consumer insights, look & feel, competitor differentiation, and marketing objectives. This role requires critical thinking, strong communication skills, and the ability to collaborate with multiple external departments to gather information, align priorities, and ensure project success.
Our packaging projects demand expertise in realistic photo manipulation, typography, layout, and occasional illustration. The ideal candidate is a master of Adobe Photoshop and Illustrator, with a portfolio that showcases an exceptional eye for composition, lighting, shadows, texture, and a strong ability to highlight products in ways that drive customer engagement. Producing these deliverables on time requires a specialized skill set, along with excellent time management to juggle multiple deadlines.
We are looking for a self-motivated team player who thrives in a collaborative environment, enjoys brainstorming, and is involved from the early stages of a project through to production. This individual consistently pushes beyond “good enough” and is committed to delivering the highest standards of design excellence.
Role and Responsibilities
Lead individual design projects from concept to completion, producing packaging, merchandising displays, POP materials, renderings, mock-ups, and occasional product design.
Conceptualize and execute original packaging designs that are visually impactful, strategically aligned, and on-brand.
Develop sub-brands and product lines, including tone, aesthetic, positioning, and execution of brand and packaging identity.
Collaborate closely with Marketing, Product Development, and other cross-functional teams to meet strategic and creative objectives.
Present packaging concepts and pitch decks to internal teams and stakeholders across departments.
Contribute to broader marketing efforts, including product positioning, strategy development, and ideation for new product offerings.
Produce drafts, prototypes, and high-quality design solutions.
Accept direction and constructive feedback gracefully, refining concepts and producing polished final deliverables.
Participate in peer reviews, offering thoughtful and actionable feedback.
Assist with art direction for photoshoots (photography skills are a plus).
Collaborate with copywriters to ensure design and messaging align with brand tone and strategy.
Manage multiple projects simultaneously, maintaining high attention to detail and meeting deadlines.
Coordinate printing deliverables and specifications with third-party vendors.
Demonstrate expert-level skills in Photoshop, including lighting, shading, texture, depth of field, and composition to enhance product appeal.
Work fluently in Illustrator and adhere to brand style guides and workflow protocols.
Desired Qualifications
3-5+ years of design experience with a strong background in graphic and packaging design.
A portfolio that demonstrates mastery in packaging, with a strong sense of composition, lighting, shadows, texture, and consumer-focused design.
Strong analytical, communication, research, and writing abilities.
Advanced skills in typography, layout, photo manipulation, and illustration, with a meticulous attention to detail.
Deep understanding of print production processes and preparing files for press.
Ability to work independently, take ownership of creative direction, and proactively seek necessary information from stakeholders.
Strong collaboration skills with an ability to give and receive peer feedback constructively.
Proven ability to work quickly and efficiently in a fast-paced environment.
Highly organized, detail-oriented, deadline-driven, and self-motivated.
Proficient in the latest Adobe Creative Cloud applications, specifically Photoshop and Illustrator.
Familiarity with Microsoft Office (Excel, Word, Outlook).
Awareness of current AI tools and their appropriate application in the design process.
Experience using task and project management tools/systems.
Workplace Arrangement
In-person collaboration is a key aspect of Blue Marble's work culture. This role has been designated as four days a week expected at corporate headquarters in Ashland, Oregon, with one day a week remote. This arrangement balances in-person collaboration with remote work flexibility.
Note: This job description is not intended to be all-inclusive. Employees may perform other related duties to meet the organization's needs.
Blue Marble is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Benefits:
401(k)
401(k) matching
Dental insurance
Employee assistance program
Flexible schedule
Health insurance
Health savings account
Paid time off
Parental leave
Relocation assistance
Vision insurance
$44k-65k yearly est. 4d ago
Work from home oppurtunity
Forever Living 4.7
New York, NY jobs
Frustrated with barely making ends meet? Earn some extra cash in the comfort of your home. Listen to a recording on ************ access 6678071 ref 1.
Inspiring? Call or text ************
$52k-81k yearly est. 12d ago
Occupational Therapist- Early Intervention
A&I Avenues 4.1
Lafayette, CO jobs
Join a Mission-Driven Team Making a Lasting Impact At A&I Avenues, we believe that the earliest years of a child's life lay the foundation for everything that follows. We're expanding our team of passionate Occupational Therapists who are inspired by helping babies and toddlers (0-3) build essential skills, grow with confidence, and thrive alongside their families.
As part of our Early Intervention team, you'll play a meaningful role in shaping a child's earliest experiences- guiding families, supporting development through play, and empowering caregivers with tools that extend far beyond each session. If you love working collaboratively, value strong relationships with families, and are energized by meaningful, hands-on work, we'd love to meet you.
What You'll Do:
Make a Direct and Lasting Impact
Provide comprehensive assessments, thoughtful consultation, and individualized therapeutic interventions for children enrolled in Dayspring services.
Travel to homes, daycares, and community settings-meeting families where they are and building trust in familiar environments.
Empower Children Through Play
Design engaging, play-based activities that align with A&I Avenues' philosophy that children learn best through joyful exploration.
Recognize each family's unique strengths and tailor your approach to support their goals and routines.
Supports Families as Partners
Contribute to the development of Individualized Family Service Plans (IFSPs), including writing developmental outcomes and ensuring services align with each child's goals.
Provide parent coaching, education, and home programs, helping caregivers feel confident and supported as their child grows.
Integrate families' own toys and materials to promote natural, meaningful carryover in everyday life.
Collaborate and Elevate Community Support
Work closely with service coordinators, multidisciplinary teams, and community partners to build capacity and connection.
Refer families to additional resources and funding when needed.
Maintain accurate and timely documentation, including assessments, progress notes, transition reports, and home programs.
Lead and Learn
Supervise volunteers and student interns, helping shape the next generation of early intervention professionals.
Contribute to program sustainability by meeting billable hours requirements.
Who you are:
You're a warm, motivated professional who thrives on collaboration and meaningful family interactions. You enjoy both independence and teamwork, and you're comfortable moving between home visits, documentation, and coordination with fellow providers.
You have:
Strong knowledge of child development across motor, cognitive, social-emotional, and self-help domains.
Expertise in occupational therapy assessment and intervention design.
Familiarity with best practices in developmental disabilities and early intervention, including the parent coaching model.
Knowledge of the Hanen approach (preferred).
Solid understanding of early intervention regulations, including reporting requirements for abuse and neglect.
Ability to communicate clearly, respectfully, and professionally with families and teams.
Comfort with technology-databases, electronic documentation, email, and mobile devices.
Basic sign language skills (preferred).
2+ years of experience, ideally in an early intervention setting.
Education & Licensure Requirements
Master's degree in Occupational Therapy from an accredited program (required).
Certification through the National Board for Certification in Occupational Therapy (NBCOT).
Colorado state licensure through the Department of Regulatory Agencies (DORA).
Preferred training or experience in Neurodevelopmental Techniques (NDT), sensory processing, and feeding.
(Additional qualifications for Developmental Interventionist roles or cross-disciplinary positions may apply, depending on applicant background.)
Note: This position requires the regular use of a personal vehicle with appropriate liability insurance. Mileage reimbursement is provided.
Why Join A&I Avenues?
At A&I Avenues, we believe that taking care of our team is just as important as taking care of our clients. That's why we offer a comprehensive benefits package and a supportive work environment designed to help you thrive, personally and professionally.
Robust Benefits Package
Including medical, dental, and vision insurance, 401(k) with employer match, employer-paid life and long-term disability insurance coverage.
Ample Paid Time Off
Take the necessary time to recharge with paid holidays, vacation, and personal days, along with flexible scheduling that supports both personal and professional responsibilities.
Hybrid Flexibility
Enjoy a mix of remote work and in-person client engagement in the Colorado Front Range area. Therapists also participate in a monthly in-person team meeting at our Lafayette office- fostering connection, collaboration, and team support.
Meaningful Work
Make a direct, lasting impact in the lives of individuals with disabilities and long-term care needs.
Professional Growth Opportunities
We encourage ongoing learning and provide opportunities for training, skill development, and internal advancement.
Supportive & Inclusive Culture
Be part of a compassionate, collaborative team that values respect, integrity, and a deep commitment to making a meaningful difference in the lives of others.
Mileage Reimbursement & Tech and Wellness Stipends
We support community-based work with travel reimbursement and a stipend to help cover the cost of a mobile device.
When you join our team, you become part of a supportive, mission-centered community dedicated to helping children and families thrive. You'll enjoy flexible work settings, meaningful relationships, opportunities for professional growth, and the satisfaction of knowing your work truly matters.
$61k-74k yearly est. 4d ago
Associate Project Manager, International Product Development
GNC 4.3
Pittsburgh, PA jobs
Since 1935, GNC has been a global leader in health and wellness innovation, inspiring people to achieve their goals with a trusted and dynamic range of products. As #TeamGNC, we prioritize our consumers, constantly collaborating and developing new ideas to deliver cutting-edge solutions. Our team is passionate about driving change and turning aspirations into actions. We believe that good health is the greatest gift, and there's nothing more rewarding than helping others achieve it. Join us in empowering others to Live Well!
What We're Looking For:
At GNC we embrace a “Live Well” philosophy, fostering a dynamic environment where innovation meets passion. Whether someone is an athlete or just starting to focus on their health, we want to deliver the cutting-edge products they deserve. We are looking for an individual who is excited and eager to play a pivotal role in driving excellence in the health and wellness industry. This position offers the opportunity to engage in a collaborative environment where you will make a personal impact every day.
The Associate Project Manager is responsible for managing all aspects of GNC Product Development projects, including formulation review, flavor testing and approval, packaging specifications, label and artwork review, quality control documentation review, streamlining and optimizing product development processes, and ensuring timely completion of projects and tasks. They support pre-development processes for raw materials and new product concepts, assist with coordination and logistics for the transportation of finished goods, and facilitate effective communication with internal and external stakeholders.
What You'll Do:
This is a Full-Time Salary Position
JOB RESPONSIBILITIES:
Manage all aspects of Product Development projects, including formulation review, flavor testing and approval, packaging specifications, label and artwork review, quality control documentation review, and identifying opportunities for process improvements.
Support pre-development processes for raw materials and new product concepts, conducting market research, competitor analysis, and feasibility studies.
Develop and maintain project schedules, ensuring tasks are assigned, deadlines are met, and project milestones are achieved.
Build, maintain, and update project plans; proactively identify risks, dependencies, and potential delays.
Collaborate with cross-functional teams, including Merchandising, Marketing, Regulatory, Quality Control, Packaging, Legal, and Supply Chain, to ensure smooth project execution and timely resolution of issues.
Coordinate project meetings, provide regular status updates, and communicate progress to internal and external stakeholders.
Assist with vendor and supplier evaluation and selection, continuously updating and maintaining the vendor database to ensure accurate and up-to-date information.
Assist with budget management and financial tracking for assigned projects.
Maintain up-to-date knowledge of industry trends, regulatory requirements, and best practices in product development and project management.
SUPERVISORY RESPONSIBILITIES:
This job has no supervisory responsibilities
PHYSICAL ASPECTS/WORK ENVIRONMENT:
Hybrid work environment, 2-3 days in-person attendance (Pittsburgh, PA) in addition to ability to work remotely.
Regularly required to stand; walk; sit; use hands or fingers to handle or feel; reach with hands and arms; stoop, kneel, crouch, or crawl; and talk or hear
Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Repetitive motion. Substantial movements (motions) of the wrists, hands, and/or fingers. The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.
Work is performed in an office environment and requires the ability to operate standard office equipment and keyboards.
Specific vision abilities required by this job include long periods of computer screen usage, close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus
The noise level in the work environment is usually low/moderate
*To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
Nice to Have (Preferred Qualifications)
Experience with Specright for product or packaging specifications.
Experience with PageProof or similar artwork proofing and approval platforms.
Experience coordinating or conducting sensory or taste testing.
Familiarity with Redjade or other sensory data collection and analysis platforms.
Exposure to international product development or working with overseas manufacturers.
Familiarity with dietary supplements, food, beverage, or other regulated consumer goods.
Basic understanding of cost modeling, margin analysis, or vendor negotiations.
Required Skills and Qualifications:
Bachelor's degree in Business, Project Management, Supply Chain, Food Science, Nutrition, Engineering, or a related field.; or an equivalent combination of education and experience.
Preferred: 3-5 years of experience in project management or product development for private label consumer packaged goods.
Proficiency in utilizing MS Office Suite, Outlook, and Internet applications. Salesforce platform applications.
Strong analytical, prioritization, and problem-solving skills.
Excellent verbal and written communication skills.
Proven ability to build and maintain collaborative relationships with colleagues, peers, and internal/external clients.
Self-motivated individual with meticulous attention to detail, deadlines, and reporting.
Flexibility and adaptability to work both independently and as part of a fast-paced, deadline-oriented team.
Demonstrated ability to influence and collaborate with peers, senior management, and external stakeholders.
Ability to join calls and virtual meetings with international partners outside of normal business hours.
Ability and willingness to work overtime as required to ensure project success and meet deadlines.
$33k-86k yearly est. 5d ago
Billing Quality Assurance Analyst - Remote
Reliable Respiratory 3.9
Worcester, MA jobs
Reliable Respiratory is a Durable Medical Equipment (DME) company that provides the highest quality service for patients needing respiratory, diabetes, urology, and maternity support. Equipment provided includes CPAPs, BiPAPs, AutoPAPs, nebulizers, oxygen equipment, ventilators, CGM devices, insulin pumps, and breast pumps.
Each patient is treated with professionalism, understanding, and attentive service. We care about our customers, work closely with the medical community, and have highly skilled staff ready to assist customers in receiving the best care possible.
The Billing Quality Assurance Analyst is responsible for supporting the Billing Department and ensures products and services meet established standards by conducting tests, analysis and quality control of all billing duties performed.
Duties and Responsibilities
Responsible for conducting detailed audits of customer calls, payments, denials, and billing systems to ensure accuracy and adherence to SOPs
Reviews patient records, billing codes and payment data to identify coding or submissions errors
Identifies patterns and recurring errors from audit results to pinpoint areas for improvement
Develops and implements audit plans and quality criteria to evaluate processes and procedures
Prepare detailed reports on quality metrics and performance trends
Ensures all billing practices adhere to relevant healthcare regulations (HIPAA) and industry best practices
Stays updated on coding guidelines, payer requirements and regulatory changes to ensure compliance
Recommends and drives modifications to operating practices and policies to eliminate quality gaps and improve efficiency
Monitors team productivity and operational efficiency targets to ensure KPI's are met
Complete ad-hoc project work as directed by your manager
Assist in facilitating workload distribution relevant to specific department needs
Other tasks and duties as require
Basic Qualifications
18 years of age or older
Must be eligible to work in the United States and not require work authorization from us now or in the future
Bachelor's Degree preferred
Required Skills
Experience with completing quality control functions associated with billing
Effective and professional verbal and written communication abilities
Professional computer experience (especially Microsoft Office Suite)
Ability to work in the Norwood office, as needed
Ability to work independently to investigate and make decisions
Ability to prioritize and complete work amidst interruptions in a busy work area
Ability to comply with guidelines both internal and industry-imposed
Ability to reconcile multiple shifting logistical factors for each appointment
Strong attention to detail
Bilingual in English and Spanish preferred
Competencies
Computer Skills
Interpersonal Skills
Product Expertise
Communication skills
Results Driven
Conflict Management
Customer Service
Organizational skills
Work Environment & Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to communicate and convey information with the appropriate parties. The job requires assuming a stationary position for long periods of time
This role routinely uses standard office equipment such as computers, phones, and printers/scanners
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
This job operates in a professional office environment
The noise level in the work environment is usually moderate to loud
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
$68k-91k yearly est. Auto-Apply 15d ago
TPA Casualty/BI Transportation Adjuster
Davies 4.0
Homewood, AL jobs
Department
Claims Administration & Adjusting
Employment Type
Permanent - Full Time
Location
Home United States
Workplace type
Fully remote
Compensation
$68,000 - $80,000 / year
Reporting To
Kenneth Krause
Key Responsibilities Skills, knowledge & expertise Benefits About Davies We are a specialist professional services and technology firm, working in partnership with leading insurance, highly regulated and global businesses.
We help our clients to manage risk, operate their core business processes, transform and grow. We deliver professional services and technology solutions across the risk and insurance value chain, including excellence in claims, underwriting, distribution, regulation & risk, customer experience, human capital, digital transformation & change management.
Our global team of more than 8,000 professionals operate across ten countries, including the UK & the U.S. Over the past ten years Davies has grown its annual revenues more than 20-fold, investing heavily in research & development, innovation & automation, colleague development, and client service. Today the group serves more than 1,500 insurance, financial services, public sector, and other highly regulated clients.
$68k-80k yearly 8d ago
Remote VP of Marketing, North America - Growth & Omnichannel Leader
Tonies 4.0
Palo Alto, CA jobs
A leading interactive audio platform is seeking a Vice President of Marketing for North America. This role involves spearheading the marketing strategy, enhancing brand visibility, and driving growth through innovative campaigns across various channels. The ideal candidate has over 15 years of marketing experience, with a strong emphasis on leadership and cultural engagement. This position is critical in expanding our presence in the market while leading a dynamic team dedicated to impactful storytelling.
#J-18808-Ljbffr
$162k-252k yearly est. 1d ago
Global Tech - Service Management Lead
Pernod Ricard 4.8
Paris, TX jobs
Want to join a fast-moving company, work among convivial teams, and take part in shaping the future of the Wine & Spirits industry with cutting-edge technology? Join Pernod Ricard's Global Tech team and embark on a transformative journey aiming to support our business ambitions with valuable Tech products and services. Our global Tech team operates in an agile manner within a dynamic product organization. This is your chance to thrive in a collaborative environment, grow through upskilling and continuous development, and play a direct role in shaping the path for our industry.
Ready to make a Tech impact? Pernod Ricard is looking for a Global Service Management Lead to define, implement and govern world-class ITIL-based service management processes, ensuring excellent delivery and continuous improvement across global Tech services.
From our HQ in central Paris, connect with our experts located across the world, and start an exciting journey with international opportunities.
Your key missions:
You will:
* Lead the implementation, evolution, and governance of ITIL-aligned processes (incident, request, change, problem, service catalog, etc.) across Pernod Ricard's global Tech ecosystem.
* Oversee the performance of service management rituals and tools (e.g., ServiceNow, Power BI, JIRA), ensuring data-driven insights and continuous service improvement.
* Act as a key escalation point for major incidents and service disruptions, leading global crisis cells and driving swift resolution and communication.
* Guide the effective integration of service management with agile product teams, aligning ITSM processes with product delivery models.
* Lead a team of Service Managers and Coordinators, ensuring capability development and high-quality service governance across internal and external partners.
If you recognize yourself in the description below, don't wait to apply!
* You bring deep expertise in IT Service Management, with strong working knowledge of ITIL (certification preferred) and experience in managing enterprise-level ITSM processes.
* You are familiar with service management platforms like ServiceNow, reporting tools like Power BI, and complementary tools (JIRA, Confluence…).
* You have experience managing global teams and working with external service providers in a complex, federated IT environment.
* You possess strong communication and stakeholder management skills, especially when interfacing with senior Tech leadership and business units.
* You are comfortable working in a fast-paced environment, with a continuous improvement mindset and a proactive approach to risk and incident management.
* Experience in SAP landscapes, cybersecurity, and agile/product operating models is a plus.
Wait, there's more…
We offer you an outstanding and collaborative workplace that embodies our sharing & conviviality culture, the possibility to work remotely (up to 2 days a week), a very complete mutual insurance, an attractive compensation including profit-sharing, the possibility to train daily, employee events…
Pernod Ricard is committed to offering equal opportunities to all talents. Our recruitment methods focus on skills and competencies.
Job Posting End Date:
Target Hire Date:
2026-04-01
Target End Date:
$65k-101k yearly est. Auto-Apply 26d ago
Customer Success Representative
Reliable Respiratory 3.9
Merrimack, NH jobs
Equal Opportunity Employer/Disability/Veterans
Reliable Respiratory is a Durable Medical Equipment (DME) company that provides the highest quality level of service for patients in need of respiratory, diabetes, urology, and maternity support. Equipment provided includes, CPAPs, BiPAPs, AutoPAPs, nebulizers, oxygen equipment, ventilators, CGM devices, insulin pumps, and breast pumps.
Each patient is treated with professionalism, understanding, and attentive service. We care about our customers, work closely with the medical community, and have highly skilled staff ready to assist customers in receiving the best care possible.
A Customer Success Representative is responsible for generating new business to the company by ensuring all accounts are managed with care and efficiency.
As a Customer Success Representative, you will work directly with our accounts and customers to fulfill medical supply orders and answer questions related to care. This includes collaborating with referral sources, insurance companies, and internal departments to ensure each step of fulfillment is met with efficiency and accuracy.
This is a remote opportunity for applicants residing in New England.
Duties and Responsibilities
Manages all assigned key accounts
Serves as an account liaison between internal departments and external accounts
Builds relationships and trust between the assigned accounts and Reliable Respiratory
Identifies and capitalizes on opportunities to increase sales for the assigned accounts while maintaining satisfactory customer service
Processes new and recurring orders via fax, phone, email, or in person in accordance with Reliable Respiratory's processing procedures and guidelines
Handles incoming communications from customers and referrals in a timely, professional, and friendly manner, including walk-in patients as necessary
Verifies insurance online or by phone and documents information in Reliable Respiratory's electronic health records system
Obtains all necessary insurance authorizations
Troubleshoots equipment issues with patients; triages issues to manufacturer's care teams or referring doctors as needed
Understands insurance coverage and allowable amounts; verifies patient demographic information, insurance authorization, and benefit information-updating as needed
Spot opportunities to recommend additional services or products that support customer goals and boost referrals
Ensures completion of worklists assigned
Collects patient payments
Ensures patients understand cost responsibilities
Coordinates appointments between customers and respiratory staff
Participates in company phone campaigns
Complies with all policies and procedures established by the company and the company's regulatory bodies
Required Qualifications
18 years of age or older
Must be eligible to work in the United States and not require work authorization from us now or in the future
Bachelor's Degree required
1 year of customer service experience
Required Skills
Effective and professional verbal and written communication abilities
Professional computer experience (especially Microsoft Office Suite)
Ability to work independently to investigate and make decisions
Ability to work in collaboration with others
Ability to prioritize and complete work amidst interruptions in a busy work area
Ability to comply with guidelines both internal and industry-imposed
Ability to reconcile multiple shifting logistical factors for each appointment
Strong attention to detail
Great customer service skills especially in high intensity situations
Fluent in English and Spanish proficiency preferred
Competencies
Adaptability
Analytical Skills
Attention to Detail
Communication
Computer Skills
Customer Service
Decision Making
Dependability
Initiative
Problem Solving
Productivity
Self-Motivated
Sense of Urgency
Teamwork
Work Environment & Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to communicate and convey information with the appropriate parties. The job requires assuming a stationary position for long periods of time
This role routinely uses standard office equipment such as computers, phones, and printers/scanners
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
This job operates in a professional office environment
The noise level in the work environment is usually moderate to loud if employee wished to be in office
Reliable Respiratory, INC participates in E-Verify. E-Verify is a web-based system that allows an employer to determine an employee's eligibility to work in the US using information reported on an employee's Form I-9. The E-Verify system confirms eligibility with both the Social Security Administration (SSA) and Department of Homeland Security (DHS). For more information, please go to the USCIS E-Verify website.
$40k-56k yearly est. Auto-Apply 33d ago
Remote Therapist
CFS Corp 4.3
Vincennes, IN jobs
We are looking to hire a remote therapist for our Indiana based clinic! - Provide individual and group therapy sessions to clients in an outpatient setting primarily focused on adolescents and young adults. - Conduct crisis intervention and provide immediate support to clients in distress
- Perform diagnostic evaluations to assess clients' mental health needs
- Develop and implement treatment plans based on clients' specific goals and needs
- Utilize evidence-based therapeutic techniques and trauma-informed care
- Collaborate with other healthcare professionals to ensure comprehensive care for clients
- Maintain accurate and up-to-date client records and documentation
- Collect and analyze data to evaluate the effectiveness of treatment interventions
Experience:
- Minimum of 1 year of experience in clinical counseling or therapy, preferred but not required.
- Proficiency in crisis intervention techniques and trauma-informed care
- Strong knowledge of social work principles and practices
- Familiarity with diagnostic evaluation tools and assessment procedures
Skills:
- Excellent interpersonal and communication skills
- Ability to establish rapport with clients and create a safe therapeutic environment
- Strong clinical assessment skills to identify mental health needs accurately
- Effective problem-solving and decision-making abilities
- Ability to provide behavior management strategies for clients with challenging behaviors
We offer competitive compensation, benefits package, and opportunities for professional growth. If you are a dedicated therapist passionate about making a positive impact on the lives of individuals seeking outpatient mental health services, we would love to hear from you.
Please note that only qualified candidates will be contacted for further consideration. Licensed, or license acquiring individuals should apply.
Job Type: Full-time
$51k-67k yearly est. 4d ago
Associate Manager, Scientific Affairs
GNC 4.3
Pittsburgh, PA jobs
Since 1935, GNC has been a global leader in health and wellness innovation, inspiring people to achieve their goals with a trusted and dynamic range of products. As #TeamGNC, we prioritize our consumers, constantly collaborating and developing new ideas to deliver cutting-edge solutions. Our team is passionate about driving change and turning aspirations into actions. We believe that good health is the greatest gift, and there's nothing more rewarding than helping others achieve it. Join us in empowering others to Live Well!
What We're Looking For:
At GNC we embrace a “Live Well” philosophy, fostering a dynamic environment where innovation meets passion. Whether someone is an athlete or just starting to focus on their health, we want to deliver the cutting-edge products they deserve. We are looking for an individual who is excited and eager to play a pivotal role in driving excellence in the health and wellness industry. This position offers the opportunity to engage in a collaborative environment where you will make a personal impact every day.
We are looking for a Scientific Affairs Manager to support the scientific foundation of GNC's nutritional products by ensuring accuracy, consistency, and relevance of scientific evidence used across product development, claims substantiation, and clinical research activities. This role is responsible for monitoring emerging scientific literature, maintaining organized scientific resources, and providing evidence-based support to internal teams.
The position collaborates closely with Product Development, Regulatory, Marketing, and Clinical partners to ensure product decisions and communications are informed by current, credible scientific research and aligned with internal and external standards.
What You'll Do:
This is a Full-Time Salary Position
JOB RESPONSIBILITIES:
Maintain and manage GNC's scientific library to support:
Product formulation and design
Claims substantiation
Clinical research and trial initiatives
Monitor PubMed and other scientific databases for relevant research related to:
Dietary supplement ingredients
Health outcomes and wellness-related topics
Clinical and preclinical studies
Review, analyze, and summarize scientific literature; translate findings into concise, actionable insights for internal stakeholders
Support scientific review of product claims, marketing materials, and educational content
Assist with clinical trial operations, including product randomization and labeling, product ordering, documentation management, and enrollment tracking
Conduct preliminary patent landscape searches as needed
Support ingredient and product safety assessments by identifying relevant research and compiling documentation for review by toxicology partners
Assist in the development of scientific substantiation dossiers for GNC brand products
Monitor scientific, regulatory, and industry developments relevant to dietary supplements
Collaborate with cross-functional teams to support alignment between scientific evidence, product strategy, and brand standards
PHYSICAL ASPECTS/WORK ENVIRONMENT:
Hybrid work environment, 3 days in-person attendance (Pittsburgh, PA) in addition to ability to work remotely.
Regularly required to stand; walk; sit; use hands or fingers to handle or feel; reach with hands and arms; stoop, kneel, crouch, or crawl; and talk or hear
Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Repetitive motion. Substantial movements (motions) of the wrists, hands, and/or fingers. The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.
Work is performed in an office environment and requires the ability to operate standard office equipment and keyboards.
Specific vision abilities required by this job include long periods of computer screen usage, close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus
The noise level in the work environment is usually low/moderate
*To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
Required Qualifications
Bachelor's degree in a scientific discipline (e.g., Nutrition, Biology, Biochemistry, Pharmacology, or related field)
3-5 years of experience in scientific affairs, research, or regulatory support, preferably within dietary supplements, food, pharmaceutical, or consumer health industries
Demonstrated ability to evaluate, interpret, and summarize scientific literature
Experience working with PubMed and other scientific research databases
Strong written and verbal communication skills
Proven ability to manage multiple priorities with attention to detail and deadlines
Preferred Qualifications
Master's degree in a relevant scientific field
Experience supporting clinical trials or human research
Familiarity with dietary supplement regulations and claim substantiation requirements
Experience collaborating with marketing or product development teams
Strong interest in nutrition and evidence-based health solutions
Key Attributes
Commitment to evidence-based decision making
Emphasis on scientific accuracy and credibility
Ongoing engagement with emerging research and industry developments
Effective cross-functional collaboration
Contribution to a portfolio of scientifically substantiated consumer products
$40k-66k yearly est. 3d ago
Enterprise Account Executive
Halcyon 4.7
Chicago, IL jobs
What we do: Halcyon is the industry's first dedicated, adaptive security platform that combines multiple proprietary advanced prevention engines along with AI models focused specifically on stopping ransomware.
Who we are: Halcyon was formed in 2021 by a team of cyber industry veterans after battling the scourge of ransomware (and advanced threats) for years at some of the largest global security vendors. Comprised of leaders from Cylance (now Blackberry), Accuvant (now Optiv), Fireye and ISS X-Force (now IBM), Halcyon is focused on building products and solutions for mid-market and enterprise customers.
As a remote-native, completely distributed global team, we recognize great talent can exist anywhere. We invite you to apply to a job you're interested in and we'll work a plan to meet your needs.
Enterprise Account Executive - IL/WI Territory The Role:
We are seeking an exceptional and results-driven Enterprise Account Executive - Mid-Atlantic, to join our team and make an immediate impact. Our ideal candidate excels at early-stage companies and has influential relationships within the industry, leveraging their in-depth knowledge of the cybersecurity landscape and customer needs to drive outstanding results. Responsibilities:
Leverage existing industry relationships within key verticals to generate rapid pipeline and convert prospective clients with minimal ramp time.
Be accountable to a defined set of pipeline metrics.
Identify and engage potential clients, understanding their needs and presenting tailored solutions with an emphasis on outcomes.
Articulate the value proposition of Halcyon's solutions, presenting them in a compelling and relevant manner.
Optimize client engagement post-sale, timing additional transactions appropriately.
Cultivate and maintain strong relationships with existing clients, acting as a trusted advisor and understanding their evolving cybersecurity requirements.
Conduct regular client reviews, assess satisfaction levels, and propose enhancements to further meet client objectives.
Network via industry user groups, tabletop events and key industry conferences.
Leverage strategic alliance partnerships to realize potential business opportunities and revenue growth.
Facilitate continuous enablement, roadmap discussions, Quarterly Business Reviews (QBRs), and Executive Value Conversations (EVCs) to maximize client value and foster lasting partnerships.
Negotiate contract terms, pricing and service agreements while ensuring alignment with both organizational and client objectives.
Collaborate with internal stakeholders to optimize sales processes, streamline communications, and enhance overall client experience.
Skills and Qualifications:
Demonstrated ability to drive revenue growth and meet or exceed sales targets.
5+ years of sales in the endpoint cybersecurity industry.
Proven track record of 100%+ quota attainment.
Skillful pipeline management and the ability to balance high-profile accounts with SMBs.
Ability to qualify leads based on key success metrics.
Ability to establish and maintain client and executive-level relationships, focusing on their success and long-term partnerships.
Familiarity with channel ecosystem and leveraging value added resellers.
Proficient in conducting and leading negotiations for procurement and legal agreements, showcasing expertise in driving favorable terms and agreements.
Excellent verbal and written communication skills to convey complex concepts in a clear and compelling manner to clients.
Willingness to travel up to 75%.
Benefits: Halcyon offers the following benefits to eligible employees:
Comprehensive healthcare (medical, dental, and vision) with premiums paid in full for employees and dependents.
Short and long-term disability coverage, basic life and AD&D insurance plans.
Medical and dependent care FSA options.
401k plan with a generous employer contribution.
Flexible PTO policy.
Parental leave.
Generous equity offering.
The Company reserves the right to modify or change these benefits programs at any time, with or without notice. #LI-Remote Base Salary Range: $120,000 - $160,000
In accordance with applicable state and federal laws, the range provided is Halcyon's reasonable estimate of the base compensation for this role. The actual amount may differ based on non-discriminatory factors such as experience, knowledge, skills, abilities, and location. Base pay is one part of the total package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and equity in the Company.
We understand it takes a diverse team of highly intelligent, passionate, curious, and creative people to develop the exceptional product we are building. Our dynamic team has incredible perspectives to share, just as we know you do, and we take great pride in being an equal opportunity employer.
$120k-160k yearly Auto-Apply 15d ago
Investment Banking Associate
Armory Group 4.6
Alabama jobs
Armory Group, LLC is a national financial services firm, offering a full spectrum of advisory and professional services, including investment banking, strategic advisory, consulting, and asset management services, all focused on middle market companies. Through its investment banking affiliate, Armory Securities, LLC, Armory provides clients with a wide range of financial advisory services from mergers and acquisitions, debt or equity financing, special situations and restructuring services. Through its consulting and advisory affiliate, Armory Strategic, LLC, Armory provides clients with a wide variety of financial and operational services, including general strategic advisory, interim management, performance improvement, cost reduction, and transaction support.
Job Description & Responsibilities:
Armory is seeking a results-oriented professional, who can analyze company financial information, develop financial models and lead workstreams. This role requires a strong work ethic, financial modeling background, and passion for excellence and delivering high-quality outcomes. We look for candidates who have a proactive approach to identifying and seizing opportunities, in addition to attention to detail, adaptability, and a commitment to understand and meet our clients' needs.
Armory offers a dynamic and collaborative work environment for Associates to work as generalists on projects that provide exposure to various financial advisory and investment banking products and industries. Associates can expect to be involved in a variety of transactions, including financings, mergers and acquisitions, recapitalization and restructuring assignments. We are committed to the development of our people by offering mentorship, training programs, and a wealth of opportunities to expand their skills and accelerate their careers.
In this role specifically, you will support 1-2 primary Managing Directors, who have a background in gaming and restructuring. Note these transaction experiences are preferred, not required. This will be a fully remote position, though at Armory, we pride ourselves on being extremely collaborative, even virtually, to assist in deliverables and training for our bankers. This role provides a unique opportunity to work in a fast-paced, execution-focused environment, promoting a culture of mutual support and collective advancement.
Requirements:
2-3+ years of previous experience in an investment banking front office role
Bachelor's degree or MBA with a well-rounded academic background from a top tier educational institution
Understands transaction cycle and the steps in the process, and is execution oriented
Strong qualitative and analytical skills including financial modeling, financial statement analysis, and valuation work
Excellent verbal, written and interpersonal communication skills with the ability to effectively interact with senior professionals, clients and key stakeholders in other line of business
Ability to work well under pressure and to tight deadlines, and have the aptitude to synthesize large amounts of information and to develop innovative solutions
Strong decision-making capabilities and the ability to identify problems and drive to resolution
Ability and drive to take full ownership of processes
Demonstrated team player and leader with a strong motivation to contribute to a positive team culture and experience in training junior bankers
Experience in special situations investment banking, restructuring credit, or leveraged finance preferred
Interest in gaming, real estate, and leisure investment banking preferred
This is a full-time remote position, though you will be expected to work alongside senior bankers that primarily sit in Dallas, TX and Los Angeles, CA. The targeted start date is immediate. Compensation includes base salary, discretionary bonus commensurate with the industry, and full benefits (including health, dental, vision, flexible spending account, and 401k).
$82k-119k yearly est. 60d+ ago
Sales & Customer Engagement Manager - HARGROVE
Encore 4.4
Lanham, MD jobs
The Sales & Customer Engagement Manager is responsible for identifying, sourcing, and securing business across the full end-to-end range of products and services Encore as an organization can deliver with direct focus on Virtual and Hybrid event opportunities. This position may be focused on one specific sector or region. The Customer Engagement Manager will be expected to take clients through the entire sales process, from outreach, consulting, RFP process to close. The Customer Engagement Manager will report to the GSO Sales Leader.
Key Job Responsibilities
Business Development
* Proactively pursue net new business opportunities and follow up on assigned event leads from marketing campaigns, new solution offerings and industry relations efforts.
* Build strategies and customer pursuit plans that include contacting prospective clients to conduct an end-to-end event solution.
* Manage demonstrations to introduce Encore, Encore's approach, and solutions as relevant to each contact.
* Develop relationships with multiple stakeholders in designated key accounts to include meeting planners, business unit directors, and sourcing teams to target virtual and hybrid events using personal networks, contacts from industry relations activities, and unassigned contacts.
* Understand customer's needs and goals to create an event experience that best aligns Encore resources and solutions, while driving customer awareness and adoption.
* Identify and develop additional event leads via targeted prospecting.
* Manage quotes, proposals, pitches, and RFPs through the sales process and in partnership with other departments, from lead to WIN.
* Advocate for Encore solutions in the industry, through speaking, networking, or attending events as needed.
* Actively network and generate new contacts, making valuable introductions to Encore while also working the existing database to ensure customers are shown the maximum partnership value.
Event/Account Management
* Oversee the sales process for identified opportunities and key account assignments.
* Act as the liaison between customer and the production teams to ensure conversion and overall customer satisfaction.
* Ensure compliance and consistent execution of any customer agreements across Encore's executing divisions.
* Maintain timely and consistent customer scope and reporting via Compass and Navigator, through the transition to the assigned execution team for the delivery, while you maintain the internal/external communication of key requirements.
Revenue Management
* Meet and exceed monthly and quarterly revenue quotas.
* Actively manage virtual & hybrid event pipeline while evaluating opportunities to engage in other areas of Encore business including core audio visual services, power, rigging, HSIA, creative services, and all offerings Encore provides to clients.
Sales, Operational and Technical Support
* Effectively communicate the customer's needs internally across multiple departments.
* Liaise with internal resources to convey technical requirements, budget expectations, and timelines.
* Work closely with Encore internal contacts to realize account objectives and act on resolving customer experience and internal issues.
* Consistently monitor and update demos based on platform development and updates.
* Monitor and maintain accurate and timely Compass (CRM) Account and Contact data entry, billing records, show evaluations, customer surveys and any other information on assigned accounts requested by management in accordance with policies and procedures.
* Maintain latest solutions knowledge through regular training and development opportunities via EncoreU or other training opportunities as they are presented.
Job Qualifications
* Bachelor's Degree or equivalent
* 3+ Years' experience in Sales
* Seasoned Sales Professional with a go get/hunter sales mindset
* Ability to generate leads through lead follow up, lead generation through calling, sales blitz programs research, and networking.
* Experience in shifting focus to virtual and hybrid experiences, and the vision to adapt as needed with changes in the business
* Existing non-preferred/strategic account relationships preferred
* Experience in building relationships and rapport with customers, understanding how to work with accounts until a need is uncovered
* Experience working within a team environment to over-deliver on desired results
* Experience providing a high-level of customer service and having a "yes" approach to finding solutions
* Experience in creating and delivering compelling high-level presentations to a variety of key stakeholders
* Excellent computer skills including all Microsoft Office applications
* Experience with the use of customer relationship database
* Strong written and oral communication skills needed to draft sales presentations, and effectively solicit business via phone and face to face customer contact, as well as through tradeshow and industry events
* Excellent organizational skills and the ability to manage multiple projects/activities at the same time
* In depth understanding of the meetings and event technology industries
* Desire and ability to travel within the United States or abroad
Competencies
This section consists of the Competency Group Number that is assigned to the job. Each job at Encore is tied to one of six competency groups. The Competency Group will be determined based on the roles and responsibilities that are required for that job title.
Competency Group = 2
Deliver World Class Service
* Hospitality
* Ownership
Do The Right Thing
* Demonstrates Self-Awareness
Drive Results
* Ensures Accountability
See The Big Picture
* Decision Quality
* Manages Complexity
Value People
* Collaborates
For more information on our Competency Group, refer to the Competency Based Talent Management page on Encore Connect by searching for the title or copy & pasting this URL Link: (********************************************************************************************
Work Environment
Office or Remote Office Location
Work is performed primarily in an office environment even if the salesperson is identified as remote. Salespeople who work "remote" need to have a designated office environment free of distractions and noise to immolate the proper work environment. Working times may include irregular hours and on-call status including days, evenings, weekends, and holidays. Team members must adhere to appearance guidelines as defined by Encore based in an office environment and when traveling, on an individual venue or a representation of venues in that city or area.
The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.
#INDSALES
#LI-JA1
EVP, Operations & Development, Multi-Location Health & Wellness, Private Equity
Our client is a middle market, multi-location Health & Wellness enterprise making ambitious growth strides nationally.
We are seeking an experienced, growth-focused multi-location operator to take on the mantle of EVP, Operations & Development with a mandate to build out and oversee a highly efficient customer-focused operations network. You will manage the entire project life cycle of new build expansion and drive operational efficiencies across a national enterprise. This individual will come from a proven background in multi-location hospitality, retail or healthcare services with proven experience in successfully introducing best practices, professionalizing operations and functioning as a strategic and tactical business partner alongside the senior executive team. You will have a “roll-up your sleeves” operating style and bring relevant experience in the planning, project management and rapid rollout of an ambitious expansion strategy. This role requires experience leading teams, refining processes, implementing systems and simultaneous project management of the new build strategy.
The compensation package includes a highly attractive equity opportunity with a competitive base salary and cash bonus opportunities. This position offers the flexibility for hybrid and/or remote work.
$46k-72k yearly est. 5d ago
Ecommerce Specialist
Truewerk 3.6
Denver, CO jobs
TRUEWERK, based in Denver, Colorado, is reimagining life and work in the trades by engineering the world's most technically advanced, high-performance workwear. Today's trade professionals rely on apparel that keeps them safe, comfortable and capable of performing at their best. By innovating technical fabrics that deliver unmatched performance in hot weather - or that layer together effectively in cold and inclement conditions - TRUEWERK proudly supports the men and women across the trades who are building tomorrow. TRUEWERK serves customers in the U.S. and Canada via TRUEWERK.com, Amazon and through our wholesale, retail and B2B sales partners. With nearly 50 hardworking employees, TRUEWERK is on a strong growth trajectory and is passionate about developing its people and culture in support of its mission.
Job Description
This is a hybrid role requiring regular in-office presence at our headquarters in Denver, Colorado Tuesday-Thursday, with the option to work remotely on Monday and Friday based on business needs.
We're looking for an Ecommerce Specialist in Denver, Colorado to support TRUEWERK's dominant and fast-growing direct-to-consumer ecommerce business by managing day-to-day site operations, ensuring flawless execution across our Shopify Plus storefront, and helping deliver a best-in-class digital shopping experience.
This role is perfect for someone early in their ecommerce career who loves being hands-on-updating product pages, auditing the site, supporting merchandising changes, coordinating promotions, publishing content, and QA testing-while optimizing the site experience through data and attention to detail.
Ideal candidates are highly detail-oriented, organized, and proactive problem-solvers who take pride in getting things right. You're comfortable working in a fast-paced environment, juggling multiple priorities while maintaining accuracy and follow-through, and you bring a genuine passion for digital retail, UX best practices, and delivering a great customer experience at every touchpoint.
In this role, you'll work closely with the Director of Ecommerce to support key initiatives that improve conversion, product discoverability, and overall site performance-helping ensure the digital experience reflects the TRUEWERK brand, meets customer expectations, and drives meaningful business results.
Site Operations & Execution
Manage day-to-day updates in Shopify Plus, including product setup, pricing, content publishing, tagging, collections, and navigation.
Perform detailed QA across PDPs, landing pages, collections, promotions, and mobile/desktop layouts to ensure accuracy and a premium customer experience.
Monitor overall site health, proactively identifying and resolving issues such as broken links, content gaps, tagging errors, or UX friction points.
Support the implementation and validation of promotions from homepage through checkout.
Merchandising & Content
Execute digital merchandising updates to highlight priority products, seasonal stories, and new arrivals across the site.
Support landing page builds for campaigns, product launches, and seasonal moments in partnership with Creative and Marketing.
Maintain the ecommerce content and merchandising calendar, ensuring alignment with inventory, marketing, and broader commercial priorities.
Analytics & Optimization
Pull, organize, and maintain weekly and monthly reporting on key ecommerce KPIs including conversion rate, traffic, product performance, search behavior, and site performance.
Assist with A/B testing setup, documentation, and results tracking to support conversion rate optimization initiatives.
Help evaluate and support new features and functionality that enhance brand experience and site performance.
Cross-Functional Collaboration
Partner closely with Marketing, CRM, Performance Marketing, Creative, Operations, and Customer Experience to ensure site readiness, campaign execution, and inventory accuracy.
Support broader ecommerce initiatives by coordinating details across teams and helping drive clean, on-time execution.
Qualifications
Must Have
1-3 years of hands-on ecommerce experience including ownership of site configuration and updates.
Working knowledge of Shopify or Shopify Plus - or deep experience on another platform - managing products, collections, pages, and theme settings.
Experience supporting new product launches and promotions for a Direct-to-Consumer (DTC) brand in a retail ecommerce environment.
Strong understanding of digital merchandising fundamentals such as content updates, navigation, and end-to-end QA across desktop and mobile.
Preferred
Experience supporting onsite merchandising, campaign execution, and promotional launches in a fast-paced ecommerce environment.
Basic understanding of core ecommerce metrics such as conversion rate, AOV, UPT, CTR, and bounce rate.
Experience running reports in Shopify and/or GA4.
Familiarity with project management tools such as Monday.com.
Bonus
Exposure to A/B testing tools or experimentation workflows.
Experience QA'ing promotions, merchandising updates, and site configuration changes.
Familiarity with one or more ecommerce or marketing platforms (e.g., Google Analytics, VWO/Visually, Klaviyo, Attentive).
Comfort working in spreadsheets to pull, organize, and maintain performance reports (Google Sheets or Microsoft Excel).
Additional Information
TRUEWERK is committed to providing fair and competitive compensation through a combination of base salary and performance-based bonuses. Other benefits include but are not limited to:
Employer-paid medical coverage
Employer-paid dental coverage
Optional vision coverage
Employer-paid life and AD&D insurance
Employer-paid short-term & long-term disability coverage
Affordable coverage for dependents and domestic partners
Additional out-of-pocket insurance options
HSA account with employer contribution
401K with company match
Monthly hybrid-work stipend
Professional development reimbursement program
Annual performance bonus
Unlimited PTO policy
11 company holidays
Employee Assistance Program for mental health support
Free workwear for you and discounts for friends and family!
Salary Range: $65,000-75,000 base salary + bonus
Applications for this role are expected to be accepted through January 2, 2026.
TRUEWERK is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions at TRUEWERK are based on business needs, job requirements and individual qualifications, without regard to race, color, age, religion, family or parental status, pregnancy, sex, gender identity, sexual orientation, national origin, disability, genetic information, or any other protected characteristic as outlined by federal, state and local laws.