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Call Center Representative jobs at Napleton Automotive Group - 209 jobs

  • Call Center/BDC Representative

    Ed Napleton Automotive Group 4.5company rating

    Call center representative job at Napleton Automotive Group

    The Ed Napleton Automotive Group is looking for our next Call Center/Automotive BDC Representative. This is an exciting opportunity in a growing, fast-paced industry. Located at Napleton's Midwest BDC Call Center, in Merrillville, IN, the BDC Representative is responsible for handling internet inquiries and phone leads to generate appointments for the dealership sales departments. Take advantage of this rare opportunity to join one of the country's largest and most successful automotive dealership groups and Apply Today! The Ed Napleton Automotive Group is affiliated with over 25 brands of new vehicles and 50+ dealerships throughout seven states. Our strength comes from the more than 3,500 employees nationwide. We are currently one of the largest automotive groups in the country, providing incredible growth opportunity. What We Offer: * Starting pay at- $18.75 per hour, guaranteed for your first 30 days. * Medical, Dental, Vision Insurance,401K * For additional benefit information please go to: NapletonCorpFlorida.MyBenefitsLibrary.com * Paid Vacation and Sick Time * Paid Training * Discounts on products, services, and vehicles * Growth Opportunities Job Responsibilities: * Must be willing to work some nights and weekends * Handle incoming and outgoing phone calls and emails * Prospect follow-up calls, set appointments for sales, and gauge customer satisfaction * Answer customer internet inquires by via email, phone, and text * Schedule sales appointments and reschedule no show customers * Contact customers based on current marketing incentives * Follow up with existing and potential customers to generate leads and close sales * Explain product performance, application and benefits to prospects and describing all optional equipment available for customer purchase * Follow up in a manner that results in the customer visiting the dealership * Maintain a prospect and owner follow-up system that encourages repeat and referral business and contributes to customer satisfaction * Other duties as assigned by management Job Requirements: * Excellent computer skills- required * Knowledgeable to call center environment * Automotive experience helpful but not required * Able to communicate persuasively with customers to set appointments * Weekend and evening availability, as schedules include some evenings and weekends- required * Willingness to undergo a background check and drug screen in accordance with local law/regulations * 18+ years of age or older to comply with company driving policy We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws
    $18.8 hourly 30d ago
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  • Customer Service Representative - Work From Home - SDU - Part Time

    SMI Management 3.9company rating

    Florida jobs

    It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Systems & Methods, Inc. (SMI) CUSTOMER SERVICE REPRESENTATIVE-WORK FROM HOME!! SMI is one of the most highly regarded technology producers in the human services field. We develop state-of-the-art solutions for complex human service operations. To maintain our prominence in this competitive industry, SMI recruits individuals who are technical, creative, client-focused, and most importantly willing to go the Extra Mile . In our 54th year as a family-owned and operated business, SMI considers its employees and clients part of an extended family. We are a family serving families. Our culture is one of teamwork, dedication, empowerment, and a strong emphasis on work-life balance. We offer an optimal atmosphere for career growth and achievement while remaining competitive in terms of compensation and benefits. We are multi-state operation and administrative private company with a staff of over 650 employees throughout the United States. We depend on the expertise of our SMI team to support and develop the very best systems and product lines in the industry and expect continued innovation. If you are looking for a meaningful and fulfilling career, we hope that you will consider SMI. Position Overview The Customer Service Representative is responsible for receiving calls from child support client stakeholders in accordance with Standard Operating Procedures and contractual obligations; categorizing all calls received in one of the categories provided; record any abusive and/or extraordinary calls; and be responsible for other duties as assigned. Job Duties Possess strong oral and written communications skills Exhibit excellent interpersonal skills using tact, patience, and courtesy Provide accurate, valid, and complete information Resolve customer complaints, provide appropriate solutions and alternatives Document customer interactions Thoroughly and efficiently gather customer information, assess, and fulfill customer needs and educate customers where applicable Maintain a general understanding of policies and procedures Required Experience: High School Diploma or equivalent required At least one-year prior experience in an area of customer service, call center, service delivery, or other related fields. Must be proficient in data entry skills including keyboard, mouse, 10-key pad Basic knowledge of Microsoft Office Part Time - Must have availability Monday through Friday. Must have a private area to work and space to set up equipment and a high-speed internet connection. We provide the equipment Contingent on passing a background check and drug test. Payrate: $16.00/hr Must reside in one of the following states for consideration: AL, FL, GA, KS, MO, NC, OH, TN, TX WV Perks: Work From Home Paid Training $$$ Bi-annual Bonuses to those Who Qualify*! $$$ Health Club Reimbursements Career Growth Opportunities Exciting, Fun, and Supportive Work Environment Coworkers Who Feel Like Family; We celebrate you!! We are an Equal Opportunity Employer. We are a Drug-Free Workplace.
    $16 hourly Auto-Apply 4d ago
  • Bilingual Customer Retention Rep.

    Parks Motor Sales 3.6company rating

    DeLand, FL jobs

    About Us What are we looking for? We are looking for a motivated, bilingual Customer Retention Associate to join our award-winning sales team. No experience is required. Our ideal candidate is energetic, motivated, self-sufficient, sales driven and has a desire to help and assist our clients. We focus on building relationships that last and that starts with our employees. SUMMARY The role of a Customer Retention Rep. is to work hand in hand with the service department to find sales opportunities and to help strengthen the relationship between the dealership and the client. Salary to be negotiated. What We Offer Opportunity for internal promotion and career growth with company Competitive pay plan 401(k) retirement plan options Full benefits including voluntary short and long term disability, dental, health, vision, medical Responsibilities Greet customers in service drive. Make sure they are happy and being helped Plant seed with customers in person concerning upgrading to a newer vehicle Enhance the sales process by demonstrating the vehicles features on the lot Sending e-mails and texts to customers daily to see if there is an opportunity to put them in a newer vehicle Call next day's service appointments to plant seed for upgrading Qualifications Must have a clean & valid driver's license Must be willing to submit to a drug screen prior to employment Enthusiastic with high energy throughout the workday Outgoing and friendly, especially while handling objections Quality customer service skills Strong interpersonal and communications, in-person and over the phone Persuasive and able to overcome customer objections Proficient in basic business math including percentages Capable of learning and using Microsoft Office, accounting software, and proprietary sales programs Persistent, competitive and good work ethic Focuses on the customer's needs to enhance dealership and personal sales Sales, Automotive, Auto Sales, Automotive Sales, Sales Representative, Sales Consultant, Sales Associate, Sales Executive, Sales Representative, Sales Rep, Sales Person, Customer Service, Retail Sales, Car Sales, New Car Sales, Teacher, Bartender, Server, Entry-level, Experienced, Experienced Sales
    $44k-56k yearly est. Auto-Apply 60d+ ago
  • Experienced Automotive Call Center Agent

    Lexus of Pembroke Pines 3.9company rating

    Winter Park, FL jobs

    The Service BDC Agent position at Lexus of Orlando and Lexus of Winter Park offers a great opportunity for experienced call center agents, particularly those with a background in the automotive industry, to join a respected luxury dealership. Here's an overview of the role: Position: Service BDC Agent - Experienced Automotive Call Center Agent Location: Winter Park, FL Company: Lexus of Orlando and Lexus of Winter Park Key Qualifications: Technical Skills: Proficiency in Microsoft Excel Team Fit: Dependable, driven team player with a "can-do" attitude Skills Required: Excellent communication, organization, and customer service skills Language: Bilingual proficiency is a plus Responsibilities: Build strong rapport with guests to secure service appointments and instill confidence in the dealership Utilize CRM software to handle reservations and maintain effective follow-up Make outbound calls to schedule accessories or equipment installation for vehicle purchases Gain in-depth knowledge of products and services Provide a world-class experience to every guest Flexible availability for day, evening, and weekend shifts (closed Sundays) Benefits: Insurance: BCBS FL Healthcare, dental, vision, life, AD&D, and disability coverage through Allstate Retirement & Time Off: 401(k), paid vacations, and holidays (Christmas, Thanksgiving, Labor Day, Memorial Day, July 4th, and New Year's Day) Eligibility: Full-time associates only, with specific eligibility requirements This position is ideal for experienced call center agents who excel in customer interaction, organization, and professionalism, particularly those passionate about working in a luxury automotive environment.
    $25k-30k yearly est. Auto-Apply 15d ago
  • Call Center BDC Representative

    Motor Works Auto 3.8company rating

    Waite Park, MN jobs

    Job DescriptionSalary: $18 - $20 per hour First Ring BDC in Waite Park, MN (an extension of Motor Works Auto Repair) is looking to hire a full-time Call Center Representative to join our team. Are you an excellent communicator who likes to work with customers? Would you like to join a company with an efficient, optimistic, and supportive culture? Do you want to work with fun, skilled people? If so, please read on! This Call Center Representative earns a competitive wage of $18-20/hour. We also provide generous benefits, including 100% company-paid medical, dental, and vision insurance as well as a 401(k) with match, paid vacation, one of the most competitive pay plans in the area, lots of available work hours, training, new equipment, and no weekends. If this sounds like the right opportunity for you, apply today! About First Ring BDC First Ring BDC is a growing, modern call center founded in 2024 with one mission in mind:to support auto repair shops across the country by delivering exceptional customer service and helping drivers get the automotive care they need, when they need it.We serve as the first point of contact for many shops nationwideturning phone calls into appointments, questions into clarity, and opportunities into loyal customers. As a team, we take pride in representing our partner shops with professionalism, friendliness, and a deep understanding of the automotive service industry. Our goal is simple:get customers through the doors so shops can keep cars safe, reliable, and back on the road. A Day in the Life as a Call Center Representative As a Call Center Specialist, you are often the first impression our customer has of our business. Your cheerful greeting is the beginning of our customers experience with Motor Works. You will be responsible for scheduling appointments, checking repair status, answering inquiries about our pricing, successfully transferring to sales advisors and curb selling of some services. If you care about customers and their experience and strive to provide excellence, we would love to have you on our team! Qualifications for a Call Center Representative 2 or more years of customer service experience Call center or receptionist experience, a plus Proficient computer skills Availability to work full time hours during the hours of 6:00 am-6:30pm Ability to type 40 words per minute Do you have excellent communication skills? Are you reliable and honest? Can you listen and empathize with others? Are you independently motivated? Are you organized and detail-oriented? If yes, you might just be perfect for this Call Center Specialist position! ARE YOU READY TO JOIN OUR TEAM? If you feel that you would be right for this position, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!
    $18-20 hourly 29d ago
  • Call Center BDC Representative

    Motor Works Auto 3.8company rating

    Waite Park, MN jobs

    First Ring BDC in Waite Park, MN (an extension of Motor Works Auto Repair) is looking to hire a full-time Call Center Representative to join our team. Are you an excellent communicator who likes to work with customers? Would you like to join a company with an efficient, optimistic, and supportive culture? Do you want to work with fun, skilled people? If so, please read on! This Call Center Representative earns a competitive wage of $18-20/hour. We also provide generous benefits, including 100% company-paid medical, dental, and vision insurance as well as a 401(k) with match, paid vacation, one of the most competitive pay plans in the area, lots of available work hours, training, new equipment, and no weekends. If this sounds like the right opportunity for you, apply today! About First Ring BDC First Ring BDC is a growing, modern call center founded in 2024 with one mission in mind: to support auto repair shops across the country by delivering exceptional customer service and helping drivers get the automotive care they need, when they need it. We serve as the first point of contact for many shops nationwide-turning phone calls into appointments, questions into clarity, and opportunities into loyal customers. As a team, we take pride in representing our partner shops with professionalism, friendliness, and a deep understanding of the automotive service industry. Our goal is simple: get customers through the doors so shops can keep cars safe, reliable, and back on the road. A Day in the Life as a Call Center Representative As a Call Center Specialist, you are often the first impression our customer has of our business. Your cheerful greeting is the beginning of our customer's experience with Motor Works. You will be responsible for scheduling appointments, checking repair status, answering inquiries about our pricing, successfully transferring to sales advisors and curb selling of some services. If you care about customers and their experience and strive to provide excellence, we would love to have you on our team! Qualifications for a Call Center Representative 2 or more years of customer service experience Call center or receptionist experience, a plus Proficient computer skills Availability to work full time hours during the hours of 6:00 am-6:30pm Ability to type 40 words per minute Do you have excellent communication skills? Are you reliable and honest? Can you listen and empathize with others? Are you independently motivated? Are you organized and detail-oriented? If yes, you might just be perfect for this Call Center Specialist position! ARE YOU READY TO JOIN OUR TEAM? If you feel that you would be right for this position, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!
    $18-20 hourly 60d+ ago
  • Part-time Call Center Representative

    Motor Works Auto 3.8company rating

    Waite Park, MN jobs

    Job DescriptionSalary: $17 - $18 per hour First Ring BDC in Waite Park, MN (an extension of Motor Works Auto Repair) is looking to hire a part-time Call Center Representative to join our team. Are you an excellent communicator who likes to work with customers? Would you like to join a company with an efficient, optimistic, and supportive culture? Do you want to work with fun, skilled people? If so, please read on! This Call Center Representative earns a competitive wage of $17-$18/hour. A variety of available work hours, training and new equipment. If this sounds like the right opportunity for you, apply today! About First Ring BDC First Ring BDC is a growing, modern call center founded in 2024 with one mission in mind: to support auto repair shops across the country by delivering exceptional customer service and helping drivers get the automotive care they need, when they need it. We serve as the first point of contact for many shops nationwideturning phone calls into appointments, questions into clarity, and opportunities into loyal customers. As a team, we take pride in representing our partner shops with professionalism, friendliness, and a deep understanding of the automotive service industry. Our goal is simple: get customers through the doors so shops can keep cars safe, reliable, and back on the road. A Day in the Life as a Call Center Representative As a Call Center Specialist, you are often the first impression our customer has of our business. Your cheerful greeting is the beginning of our customers experience with Motor Works. You will be responsible for scheduling appointments, checking repair status, answering inquiries about our pricing, successfully transferring to sales advisors and curb selling of some services. If you care about customers and their experience and strive to provide excellence, we would love to have you on our team! Qualifications for a Call Center Representative 2 or more years of customer service experience Call center or receptionist experience, a plus Proficient computer skills Availability to work part-time hours, during the hours of 6:00 am-6:30pm Ability to type 40 words per minute Do you have excellent communication skills? Are you reliable and honest? Can you listen and empathize with others? Are you independently motivated? Are you organized and detail-oriented? If yes, you might just be perfect for this Call Center Specialist position! ARE YOU READY TO JOIN OUR TEAM? If you feel that you would be right for this position, please fill out our initial3-minute, mobile-friendly application. We look forward to meeting you!
    $17-18 hourly 4d ago
  • Part-time Call Center Representative

    Motor Works Auto 3.8company rating

    Waite Park, MN jobs

    First Ring BDC in Waite Park, MN (an extension of Motor Works Auto Repair) is looking to hire a part-time Call Center Representative to join our team. Are you an excellent communicator who likes to work with customers? Would you like to join a company with an efficient, optimistic, and supportive culture? Do you want to work with fun, skilled people? If so, please read on! This Call Center Representative earns a competitive wage of $17-$18/hour. A variety of available work hours, training and new equipment. If this sounds like the right opportunity for you, apply today! About First Ring BDC First Ring BDC is a growing, modern call center founded in 2024 with one mission in mind: to support auto repair shops across the country by delivering exceptional customer service and helping drivers get the automotive care they need, when they need it. We serve as the first point of contact for many shops nationwide-turning phone calls into appointments, questions into clarity, and opportunities into loyal customers. As a team, we take pride in representing our partner shops with professionalism, friendliness, and a deep understanding of the automotive service industry. Our goal is simple: get customers through the doors so shops can keep cars safe, reliable, and back on the road. A Day in the Life as a Call Center Representative As a Call Center Specialist, you are often the first impression our customer has of our business. Your cheerful greeting is the beginning of our customer's experience with Motor Works. You will be responsible for scheduling appointments, checking repair status, answering inquiries about our pricing, successfully transferring to sales advisors and curb selling of some services. If you care about customers and their experience and strive to provide excellence, we would love to have you on our team! Qualifications for a Call Center Representative 2 or more years of customer service experience Call center or receptionist experience, a plus Proficient computer skills Availability to work part-time hours, during the hours of 6:00 am-6:30pm Ability to type 40 words per minute Do you have excellent communication skills? Are you reliable and honest? Can you listen and empathize with others? Are you independently motivated? Are you organized and detail-oriented? If yes, you might just be perfect for this Call Center Specialist position! ARE YOU READY TO JOIN OUR TEAM? If you feel that you would be right for this position, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!
    $17-18 hourly 32d ago
  • Bilingual Call Center Representative Apply Now!

    Statewide Window and Doors 3.7company rating

    Boca Raton, FL jobs

    Job Description Position: Bilingual Call Center Representative - work with homeowners and schedule appointments for windows and roofing. A career position for a hungry outgoing telephone professional. Responsibilities: • Develop relationships with homeowners • Qualify leads and schedule appointments for window and roofing Required Skills: • Exceptional client and database management skills-ability to develop and schedule appointments and manage lead database • Amazing Phone Skills • Strong business development, lead generation, relationship building track record • Must be Bilingual in English and Spanish Experience: • Minimum 3-5 years of telephone experience • A proven track record in an outbound, lead generation sales environment a must • Excellent verbal and written communication skills Position Offers: • Competitive Compensation Salary, Commission, and Bonus • Training • Career Growth To Apply: All applicants must submit an updated resume along with active contact phone number. #hc216775
    $22k-30k yearly est. 7d ago
  • Outbound Call Center Representative

    Statewide Window and Doors 3.7company rating

    Boca Raton, FL jobs

    Position: Outbound Call Center Representative - work with homeowners and schedule appointments for windows and roofing. A career position for a hungry outgoing telephone professional. Responsibilities: • Develop relationships with homeowners • Qualify leads and schedule appointments for window and roofing Required Skills: • Exceptional client and database management skills-ability to develop and schedule appointments and manage lead database • Amazing Phone Skills • Strong business development, lead generation, relationship building track record Experience: • Minimum 3-5 years of telephone experience • A proven track record in an outbound, lead generation sales environment a must • Excellent verbal and written communication skills Position Offers: • Competitive Compensation Salary, Commission, and Bonus • Training • Career Growth To Apply: All applicants must submit an updated resume along with active contact phone number.
    $22k-30k yearly est. 8d ago
  • Bilingual Call Center Representative Apply Now!

    Statewide Window and Doors 3.7company rating

    Boca Raton, FL jobs

    Position: Bilingual Call Center Representative - work with homeowners and schedule appointments for windows and roofing. A career position for a hungry outgoing telephone professional. Responsibilities: • Develop relationships with homeowners • Qualify leads and schedule appointments for window and roofing Required Skills: • Exceptional client and database management skills-ability to develop and schedule appointments and manage lead database • Amazing Phone Skills • Strong business development, lead generation, relationship building track record • Must be Bilingual in English and Spanish Experience: • Minimum 3-5 years of telephone experience • A proven track record in an outbound, lead generation sales environment a must • Excellent verbal and written communication skills Position Offers: • Competitive Compensation Salary, Commission, and Bonus • Training • Career Growth To Apply: All applicants must submit an updated resume along with active contact phone number.
    $22k-30k yearly est. 6d ago
  • Call Center Representative Now Hiring!

    Statewide Window and Doors 3.7company rating

    Delray Beach, FL jobs

    Position: Call Center Representative - work with homeowners and schedule appointments for windows and roofing. A career position for a hungry outgoing telephone professional. Responsibilities: • Develop relationships with homeowners • Qualify leads and schedule appointments for window and roofing Required Skills: • Exceptional client and database management skills-ability to develop and schedule appointments and manage lead database • Amazing Phone Skills • Strong business development, lead generation, relationship building track record Experience: • Minimum 3-5 years of telephone experience • A proven track record in an outbound, lead generation sales environment a must • Excellent verbal and written communication skills Position Offers: • Competitive Compensation Salary, Commission, and Bonus • Training • Career Growth To Apply: All applicants must submit an updated resume along with active contact phone number.
    $22k-30k yearly est. 30d ago
  • Call Center Representative, Shop by Phone- PT

    Boscov's 4.0company rating

    Laureldale, PA jobs

    Call Center Representatives - PT- (Saturday required) *Must be available between the hours of 9 AM to 8 PM * Do you enjoy retailing but are looking to learn about the ecommerce side of the business? Then join our care center team today! Our Care Center Representatives are the front lines to assisting our customers via phone with navigating our website and placing orders. Job Responsibilities • Answer customer's questions regarding existing orders • Provide detailed product descriptions for merchandise on the Boscov's website • Answer incoming calls for all store locations • Opportunity to learn additional customer service functions within our care center such as on line chat. Job Requirements • Excellent customer service skills; sales skills helpful • Excellent written, verbal, and interpersonal communication skills; Good team player; ability to multi-task • Ability to work in a fast paced & goal oriented environment • Excellent computer skills • Online shopping experience a plus • Desire to learn additional skills to enhance level of customer services provided • Flexible scheduling to include evening, weekends and holidays Benefits At Boscov's, we value our employees, and that's why we provide a competitive compensation and benefits package. As a member of our contact center operations team you will be eligible to receive: Weekly Pay Bonus compensation for successfully promoting the Boscov's Credit Card Comprehensive benefits package, including medical Paid Vacation Storewide Employee Discount Much More! Work where people love to shop! Equal Opportunity Employer #INDMAIN
    $26k-34k yearly est. Auto-Apply 8d ago
  • Call Center Representative Apply Now!

    Statewide Window and Doors 3.7company rating

    Deerfield Beach, FL jobs

    Job Description Position: Call Center Representative - work with homeowners and schedule appointments for windows and roofing. A career position for a hungry outgoing telephone professional. Responsibilities: • Develop relationships with homeowners • Qualify leads and schedule appointments for window and roofing Required Skills: • Exceptional client and database management skills-ability to develop and schedule appointments and manage lead database • Amazing Phone Skills • Strong business development, lead generation, relationship building track record Experience: • Minimum 3-5 years of telephone experience • A proven track record in an outbound, lead generation sales environment a must • Excellent verbal and written communication skills Position Offers: • Competitive Compensation Salary, Commission, and Bonus • Training • Career Growth To Apply: All applicants must submit an updated resume along with active contact phone number. #hc213257
    $22k-30k yearly est. 2d ago
  • Bilingual Call Center Representative

    Statewide Window and Doors 3.7company rating

    Deerfield Beach, FL jobs

    Position: Bilingual Call Center Representative - work with homeowners and schedule appointments for windows and roofing. A career position for a hungry outgoing telephone professional. Responsibilities: • Develop relationships with homeowners • Qualify leads and schedule appointments for window and roofing Required Skills: • Exceptional client and database management skills-ability to develop and schedule appointments and manage lead database • Amazing Phone Skills • Strong business development, lead generation, relationship building track record • Must be Bilingual in English and Spanish Experience: • Minimum 3-5 years of telephone experience • A proven track record in an outbound, lead generation sales environment a must • Excellent verbal and written communication skills Position Offers: • Competitive Compensation Salary, Commission, and Bonus • Training • Career Growth To Apply: All applicants must submit an updated resume along with active contact phone number.
    $22k-30k yearly est. 2d ago
  • Call Center Representative Apply Now!

    Statewide Window and Doors 3.7company rating

    Deerfield Beach, FL jobs

    Position: Call Center Representative - work with homeowners and schedule appointments for windows and roofing. A career position for a hungry outgoing telephone professional. Responsibilities: • Develop relationships with homeowners • Qualify leads and schedule appointments for window and roofing Required Skills: • Exceptional client and database management skills-ability to develop and schedule appointments and manage lead database • Amazing Phone Skills • Strong business development, lead generation, relationship building track record Experience: • Minimum 3-5 years of telephone experience • A proven track record in an outbound, lead generation sales environment a must • Excellent verbal and written communication skills Position Offers: • Competitive Compensation Salary, Commission, and Bonus • Training • Career Growth To Apply: All applicants must submit an updated resume along with active contact phone number.
    $22k-30k yearly est. 31d ago
  • Bilingual Call Center Representative

    Statewide Window and Doors 3.7company rating

    Deerfield Beach, FL jobs

    Job Description Position: Bilingual Call Center Representative - work with homeowners and schedule appointments for windows and roofing. A career position for a hungry outgoing telephone professional. Responsibilities: • Develop relationships with homeowners • Qualify leads and schedule appointments for window and roofing Required Skills: • Exceptional client and database management skills-ability to develop and schedule appointments and manage lead database • Amazing Phone Skills • Strong business development, lead generation, relationship building track record • Must be Bilingual in English and Spanish Experience: • Minimum 3-5 years of telephone experience • A proven track record in an outbound, lead generation sales environment a must • Excellent verbal and written communication skills Position Offers: • Competitive Compensation Salary, Commission, and Bonus • Training • Career Growth To Apply: All applicants must submit an updated resume along with active contact phone number. #hc217323
    $22k-30k yearly est. 4d ago
  • BDC Outbound Call Center Agent

    Mercedes-Benz of Palm Beach 4.3company rating

    West Palm Beach, FL jobs

    Job Description New Country Motor Car Group is hiring for important positions in our West Palm Beach Customer Service Call Center. This position will include on-the-job training. Prior call center experience making outbound calls is preferred, but not required. BDC Call Center Agent - Benefits $16 base per hour, plus bonus! Family Owned and Operated Medical, Dental, and Vision Insurance 401K and additional benefits Accrued Vacation & Sick Time BDC Customer Care Specialist - Responsibilities Promote and seek out opportunities to deliver a top-notch customer experience Work closely with the BDC Manager to schedule service appointments Complete minimally 150 outbound phone calls per day Minimal daily Appointment expectation is 18 per day. Stay informed about service updates, recalls and service requirements Maintain a business casual appearance BDC Customer Care Specialist - Requirements 5-day work week, Monday thru Friday, 8-5 Mathematical skills to calculate figures and amounts such as discounts and pricing Ability to interpret and follow instructions shared in written, oral, diagram, or schedule appointments Clean driving record & valid driver's license Great customer service skills & motivation to be successful Able to multitask Able to communicate persuasively with customers to set appointments Excellent computer skills required Excellent phone presence Automotive experience helpful but not required Great communication skills 18+ years of age or older Mercedes-Benz of Palm Beach is a member of New Country Motor Car Group, one of the largest independent auto groups in the United States. The New Country Motor Car Group family represents some of the most respected auto manufacturers in the world with dealerships in Connecticut, New York, Maryland, Pennsylvania, and Florida. Family owned and run; New Country's success is built on a foundation of investing in our own people to facilitate growth and a rewarding work environment. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
    $16 hourly 19d ago
  • BDC Call Center Agent

    Mercedes-Benz of Palm Beach 4.0company rating

    West Palm Beach, FL jobs

    Job Description New Country Motor Car Group is hiring for important positions in our West Palm Beach Customer Service Call Center. This position will include on-the-job training. Prior call center experience making outbound calls as well as fielding inbound calls is preferred, but not required. BDC Call Center Agent - Benefits $16 base per hour, plus bonus! Family Owned and Operated Medical, Dental, and Vision Insurance 401K and additional benefits Accrued Vacation & Sick Time BDC Customer Care Specialist - Responsibilities Promote and seek out opportunities to deliver a top-notch customer experience Work closely with the BDC Manager to schedule service appointments Complete outbound phone calls as assigned by the BDC Manager Answer inbound phone calls Stay informed about service updates, recalls and service requirements Maintain a business casual appearance BDC Customer Care Specialist - Requirements 5-day work week, only one Saturday every three weeks! Mathematical skills to calculate figures and amounts such as discounts and pricing Ability to interpret and follow instructions shared in written, oral, diagram, or schedule appointments Clean driving record & valid driver's license Great customer service skills & motivation to be successful Able to multitask Able to communicate persuasively with customers to set appointments Excellent computer skills required Excellent phone presence Automotive experience helpful but not required Great communication skills 18+ years of age or older Mercedes-Benz of Palm Beach is a member of New Country Motor Car Group, one of the largest independent auto groups in the United States. The New Country Motor Car Group family represents some of the most respected auto manufacturers in the world with dealerships in Connecticut, New York, Maryland, Pennsylvania, and Florida. Family owned and run; New Country's success is built on a foundation of investing in our own people to facilitate growth and a rewarding work environment. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
    $16 hourly 25d ago
  • Collision Service Representative - Ferman Chevrolet Brandon Collision Center

    Ferman Auto 4.2company rating

    Tampa, FL jobs

    An excellent starting salary awaits when you come on board as a Collision Service Representative, on track to become a Collision Estimator. Automotive experience preferred but not required. The ideal candidate enjoys working with people, has a knack for math and numbers, loves being around cars while our technicians restore vehicles to their pre-damage condition. We're seeking candidates who present a positive attitude, are self-motivated, can multi-task effectively in a fast-paced environment. Honesty, integrity, job commitment and the drive to succeed are the qualities you possess. With 6 state-of-the-art Collision Centers Ferman is one of the largest employers in the Tampa Bay area and one of the most forward-thinking and progressive automotive groups in the industry. Responsibilities Include Train to become an Experienced Collision Estimator. General administrative and Guest service tasks. Answer phone calls. Greet Guests. Check-in damaged vehicles to be repaired. Communicate with Guest and update them on vehicle repair status. Assist Estimators with administrative paperwork. Balance vehicle repair orders. Qualifications & Skill Requirements Accuracy and proficiency with numbers. Automotive Experience Preferred Enjoy meeting people and providing excellent Guest service. Bi-lingual with proficiency in both English and Spanish highly desirable. Desire to achieve Consumer Satisfaction scoring at or above company required levels. Excellent verbal & non-verbal skills, listening skills and ability to problem-solve. High school diploma or GED equivalent preferred. Must have a valid US government issued Driver's License, safe driving record and eligible to work in the United States. Must be able to pass a pre-employment background screening and drug test. About Ferman Established in 1895, Ferman soon became Tampa's first retail automobile dealer. Today, we're one of the largest employers in the Tampa Bay area with locations throughout Hillsborough, Pasco and Pinellas counties representing 12 brands of automobiles - BMW, Buick, Chevrolet, Chrysler, Dodge, Ford, GMC, Jeep, Mazda, MINI, RAM and Volvo Cars. Still a family owned & operated business we embrace a simple philosophy. Provide a Guest-centered automotive experience with a relentless focus on Service, Selection and Value assuring 100% Guest Satisfaction. It's simple. But it makes us different. When you become part of the Ferman Team, you'll join a company with a friendly, family-like atmosphere, significant opportunity for advancement with regard to income, responsibility and leadership, and a company with a history of strong ties to our local community and charitable partnerships. Make the decision to work with us and you'll be part of a world-class automotive organization reflecting stability and the opportunity to work alongside some of the best in our business. Ferman Core Values Maintain Ferman Standard of Ethics at all times. Embrace a Winning Team Spirit…Be Positive…Lead by Example. Follow the Golden Rule - "Do Unto Others As You Would Have Them Do Unto You”. Our Benefits & Perks Ferman is a leader in the automotive industry with benefits and perks like: Competitive salary commensurate with experience. Excellent growth and opportunities for advancement. Modern, state-of-the-art Service facilities. Paid training and education to achieve, and maintain, any job certifications required. 401K with company participation. Competitive Health, Dental, Vision and Life insurance programs for employees and their families. Short-term & long-term disability insurance available. HSA (health savings account).PTO (paid time off). Employee pricing for new & used vehicles, service and parts.
    $26k-30k yearly est. 60d+ ago

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