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About UsSophos is a global leader and innovator of advanced security solutions for defeating cyberattacks. The company acquired Secureworks in February 2025, bringing together two pioneers that have redefined the cybersecurity industry with their innovative, native AI-optimized services, technologies and products. Sophos is now the largest pure-play Managed Detection and Response (MDR) provider, supporting more than 28,000 organizations. In addition to MDR and other services, Sophos' complete portfolio includes industry-leading endpoint, network, email, and cloud security that interoperate and adapt to defend through the Sophos Central platform. Secureworks provides the innovative, market-leading Taegis XDR/MDR, identity threat detection and response (ITDR), next-gen SIEM capabilities, managed risk, and a comprehensive set of advisory services. Sophos sells all these solutions through reseller partners, Managed Service Providers (MSPs) and Managed Security Service Providers (MSSPs) worldwide, defending more than 600,000 organizations worldwide from phishing, ransomware, data theft, other every day and state-sponsored cybercrimes. The solutions are powered by historical and real-time threat intelligence from Sophos X-Ops and the newly added Counter Threat Unit (CTU). Sophos is headquartered in Oxford, U.K. More information is available at *************** Role SummaryThe Global Procurement Sr. Manager for Travel, Meetings & Events will report to the Global Procurement Director. The position will have key responsibility for all aspects of sourcing for these categories. This includes ownership of all negotiations related to airlines, hotels, meeting facilities, corporate credit cards, travel agencies, and booking tools. In addition, the role partners with respective key stakeholders across the company to identify and prioritize needs, will understand the market to determine appropriate sources of supply, and benchmark/baseline the current state. This person is also responsible for developing the sourcing strategy for these categories. This includes, but is not limited to, managing and leading periodic supplier business reviews (i.e., EBs, QBRs, etc.), leading the competitive process (i.e., RFx, Auctions, etc.), supplier selection, commercial negotiations, deal finalization, and similar Senior Category Manager competencies. Also, they will partner with internal Shared Service organizations (i.e. Legal, Risk, Privacy, Insurance, Finance, Accounts Payable, etc.) for onboarding, contracting, etc. In addition, they will partner closely with Executive Assistants across the company to prioritize needs and establish discounts with properties and airlines that fit our travel needs. In addition, this person will manage the Travel Policies and guidelines for all Sophos users, including setting guidelines, reporting on compliance, and identifying opportunity areas for savings. The right candidate will have excellent teamwork skills and partnering ability with multiple departments and stakeholders, as well as being able to present and communicate effectively (both oral and written) with all levels of management.What You Will Do Responsible for Global Strategic Procurement for all areas of the Travel category. Develop close working relationships at all levels to stay aware of the strategic direction, how third parties support and add value, and with the purpose of being able to find holistic solutions that meet their needs. Understand and research the relevant sub-categories so you remain aware of best practices, leading suppliers, benchmark and baseline data, industry trends, etc. Partner with Shared Service organizations to manage onboarding, contracting and negotiations with suppliers as efficiently and effectively as possible. Lead some and support all organizational development through roadmap projects, special initiatives, etc. Lead regular business reviews with key suppliers. Set strategy and prioritize needs for this role and for a Travel Specialist who works with this position Create approval decks, savings cases, and contract summaries for obtaining internal buy-in. Work closely with Sophos business partners and their teams to lead all sourcing related activities to create significant value for the business. Drive savings/value creation and spend under management (“SUM”) for your areas of responsibility. Work cross-functionally with global and regional counterparts. Provide information to support monthly forecasts vs actuals, project pipeline opportunities, and projected savings. Partner closely with our Admin community to understand needs and preferences Negotiate remediations with suppliers, when necessary. Develop a thorough knowledge of company operations, policies, and procedures. Manage highly confidential and critical information. What You Will Bring 10+ years of strategic sourcing and category management expertise, with a preference for relevance in Travel Program Management Direct experience negotiating agreements to completion across all phases of Strategic Sourcing. The ability to work through complex, often lengthy projects, with a sense of urgency to successful outcomes. Ability to view all managed categories in a strategic context, and to implement those strategies. Partnership and relationship management expertise with business units at all levels and functions. Both inductive and deductive related analytical skills for problem solving and risk mitigation. Excellent reading comprehension and the ability to understand complex contracts. Strong listening, oral communication and writing skills. Skilled presentation experience to large audiences and executive leaders. Able to work across cultures effectively, valuing diversity within a virtual team. Track record of performance with measurable results and successful outcomes In the United States, the base salary for this role ranges from $125,000 to $209,000. In Canada, the base salary for this role ranges from $105,000 to $175,000. In addition to base salary, we offer additional compensation including bonus eligibility and a comprehensive benefits package. A candidate's specific pay within this range will depend on a variety of factors, including job-related skills, training, location, experience, relevant education, certifications, and other business and organizational needs. #li-remote#B2#li-ND2 Ready to Join Us?At Sophos, we believe in the power of diverse perspectives to fuel innovation. Research shows that candidates sometimes hesitate to apply if they don't check every box in a job description. We challenge that notion. Your unique experiences and skills might be exactly what we need to enhance our team. Don't let a checklist hold you back - we encourage you to apply. What's Great About Sophos?· Sophos operates a remote-first working model, making remote work the primary option for most employees. However, some roles may necessitate a hybrid approach. While we are a remote first organization, applicants must have legal authorization to work in the jurisdiction where the position is posted, without requiring employer sponsorship.· Our people - we innovate and create, all of which are accompanied by a great sense of fun and team spirit· Employee-led diversity and inclusion networks that build community and provide education and advocacy· Annual charity and fundraising initiatives and volunteer days for employees to support local communities· Global employee sustainability initiatives to reduce our environmental footprint· Global fitness and trivia competitions to keep our bodies and minds sharp· Global wellbeing days for employees to relax and recharge · Monthly wellbeing webinars and training to support employee health and wellbeing Our Commitment To YouWe're proud of the diverse and inclusive environment we have at Sophos, and we're committed to ensuring equality of opportunity. We believe that diversity, combined with excellence, builds a better Sophos, so we encourage applicants who can contribute to the diversity of our team. All applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender, sex, gender reassignment, marital status, race, religion or belief, color, age, military veteran status, disability, pregnancy, maternity or sexual orientation. We want to give you every opportunity to show us your best self, so if there are any adjustments we could make to the recruitment and selection process to support you, please let us know. Data ProtectionIf you choose to explore an opportunity, and subsequently share your CV or other personal details with Sophos, these details will be held by Sophos for 12 months in accordance with our Privacy Policy and used by our recruitment team to contact you regarding this or other relevant opportunities at Sophos. If you would like Sophos to delete or update your details at any time, please follow the steps set out in the Privacy Policy describing your individual rights. For more information on Sophos' data protection practices, please consult our Privacy Policy Cybersecurity as a Service Delivered | Sophos

About UsSophos is a global leader and innovator of advanced security solutions for defeating cyberattacks. The company acquired Secureworks in February 2025, bringing together two pioneers that have redefined the cybersecurity industry with their innovative, native AI-optimized services, technologies and products. Sophos is now the largest pure-play Managed Detection and Response (MDR) provider, supporting more than 28,000 organizations. In addition to MDR and other services, Sophos' complete portfolio includes industry-leading endpoint, network, email, and cloud security that interoperate and adapt to defend through the Sophos Central platform. Secureworks provides the innovative, market-leading Taegis XDR/MDR, identity threat detection and response (ITDR), next-gen SIEM capabilities, managed risk, and a comprehensive set of advisory services. Sophos sells all these solutions through reseller partners, Managed Service Providers (MSPs) and Managed Security Service Providers (MSSPs) worldwide, defending more than 600,000 organizations worldwide from phishing, ransomware, data theft, other every day and state-sponsored cybercrimes. The solutions are powered by historical and real-time threat intelligence from Sophos X-Ops and the newly added Counter Threat Unit (CTU). Sophos is headquartered in Oxford, U.K. More information is available at *************** Role SummaryAs a Sales Development Representative (SDR) at Sophos, you will play a crucial role in driving business growth by generating and qualifying sales opportunities for the entire Sophos product suite. You will manage both inbound and outbound prospecting efforts, identifying high-potential leads and contributing directly to the sales pipeline. In this role, you will work closely with Account Executives and other teams, ensuring a smooth transition of qualified leads and identifying cross-sell opportunities within existing accounts. Success in this role requires a blend of strategic thinking, tenacity, and a passion for engaging with decision-makers at all levels. This is a dynamic and fast-paced position where you will be expected to meet and exceed performance targets while learning the ins and outs of the sales process, preparing you for future advancement within the organization. With a strong focus on customer needs, collaboration with internal teams, and consistent self-improvement, this role provides the foundation for long-term success within Sophos.What You Will Do Consistently meet and surpass monthly KPIs for Sales Accepted Leads (SALs) and pipeline contribution. Manage inbound leads effectively, prioritizing responses and crafting action plans that align with company objectives. Hunt for new logo opportunities and current customer cross-sell opportunities using tools like ZoomInfo, Outreach, LinkedIn Sales Navigator, and more. Meet and exceed daily activity goals for calls, emails, and other outreach methods to engage prospects. Engage with prospects through various channels, including phone, email, LiveChat, and SMS, using authentic and persuasive messaging. Demonstrate a deep understanding of Sophos products and solutions, clearly communicating their value in discovery calls and emails. Work closely with Account Executives, engineers, and partners to generate strategic campaigns for top-tier results. Conduct research to identify key decision-makers and map out organizations for effective cold-calling. Ask insightful questions to uncover customer pain points and business challenges, positioning Sophos solutions as the ideal fit. Keep Salesforce up to date with lead information, including quotes, conversation notes, and decision-making criteria. Actively participate in team meetings, contributing feedback to improve prospecting and demand generation initiatives. What You Will Bring Clear, concise, and persuasive verbal and written communication abilities. Strong ability to listen and understand customer needs, challenges, and goals. Thrives under pressure, handling rejection with persistence and turning adversity into an opportunity. Fearlessly embraces new challenges and confidently engages with prospects, regardless of their title or experience. Highly results-oriented, motivated to exceed targets and outperform peers. Skilled at asking insightful questions to uncover customer needs and challenges, and tailoring responses accordingly. Quick to adjust to changing situations, with the ability to shift approaches based on customer cues or new information. Positive, collaborative, and supportive of team success while maintaining a high level of professionalism. Demonstrates the ability to rapidly learn new tools, processes, and technologies to optimize performance. Maintains high standards of professionalism and ethics in all interactions with prospects and internal teams. A growth mindset, eager to develop sales skills and progress toward more advanced roles, such as Account Executive or Commercial Account Manager. In the United States, the base salary for this role ranges from $47,600 to $79,100. In addition to the base salary, there's a component for target sales commissions alongside a comprehensive benefits package. A candidate's specific pay within this range will depend on a variety of factors, including job-related skills, training, location, experience, relevant education, certifications, and other business and organizational needs. #B1#li-hybrid#LI-MG1 Ready to Join Us?At Sophos, we believe in the power of diverse perspectives to fuel innovation. Research shows that candidates sometimes hesitate to apply if they don't check every box in a job description. We challenge that notion. Your unique experiences and skills might be exactly what we need to enhance our team. Don't let a checklist hold you back - we encourage you to apply. What's Great About Sophos?· Sophos operates a remote-first working model, making remote work the primary option for most employees. However, some roles may necessitate a hybrid approach. While we are a remote first organization, applicants must have legal authorization to work in the jurisdiction where the position is posted, without requiring employer sponsorship.· Our people - we innovate and create, all of which are accompanied by a great sense of fun and team spirit· Employee-led diversity and inclusion networks that build community and provide education and advocacy· Annual charity and fundraising initiatives and volunteer days for employees to support local communities· Global employee sustainability initiatives to reduce our environmental footprint· Global fitness and trivia competitions to keep our bodies and minds sharp· Global wellbeing days for employees to relax and recharge · Monthly wellbeing webinars and training to support employee health and wellbeing Our Commitment To YouWe're proud of the diverse and inclusive environment we have at Sophos, and we're committed to ensuring equality of opportunity. We believe that diversity, combined with excellence, builds a better Sophos, so we encourage applicants who can contribute to the diversity of our team. All applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender, sex, gender reassignment, marital status, race, religion or belief, color, age, military veteran status, disability, pregnancy, maternity or sexual orientation. We want to give you every opportunity to show us your best self, so if there are any adjustments we could make to the recruitment and selection process to support you, please let us know. Data ProtectionIf you choose to explore an opportunity, and subsequently share your CV or other personal details with Sophos, these details will be held by Sophos for 12 months in accordance with our Privacy Policy and used by our recruitment team to contact you regarding this or other relevant opportunities at Sophos. If you would like Sophos to delete or update your details at any time, please follow the steps set out in the Privacy Policy describing your individual rights. For more information on Sophos' data protection practices, please consult our Privacy Policy Cybersecurity as a Service Delivered | Sophos

The Red Hat Services team is looking for a Services Account Specialist 2 to join our East Services Team. The Services Account Specialist 2 exercises judgment when following general instructions and works with limited supervision to position standard consulting, training and TAM offerings to customers. The role is responsible for coordinating across teams, updating sales pipelines, contributing to sales planning discussions, and working with project delivery teams to support project success. This position resolves routine and semi-routine issues of limited complexity in support of sales execution. The main objectives for this role are achieving bookings and revenue goals. A tailored enablement path will be provided for the successful candidate. The successful candidate will be classified as a remote associate and will be expected to travel to meet with customers frequently. What you will do: Grow your territory and diversify your business Accurately and consistently provide bookings and revenue forecasts for your territory Manage bookings and revenue goals across all practices; meet margin and use targets Collaborate with teams to design and implement complex, effective and high-impact solutions for Red Hat's customers Value sell solutions focused on delivering customer value Ensure successful delivery of programs Grow territory revenue base on a quarterly basis Manage escalations without supervision Negotiating Red Hat master services agreements and statements of work (SoWs) with customers and the Red Hat Legal team What you will bring: Experience with internal or external sales Knowledge of technical or business consulting practices Experience in project delivery Solid people management skills Experience adhering to agile methodologies within project teams Knowledge of application development and cloud solutions creation and delivery Experience and ability to speak at public conferences and meetups Ability to architect complex solutions using multiple products and technologies to deliver requested business value The salary range for this position is $116,170.00 - $179,980.00 (inclusive of base pay + target incentive compensation). Actual offer will be based on your qualifications. Pay Transparency Red Hat determines compensation based on several factors including but not limited to job location, experience, applicable skills and training, external market value, and internal pay equity. Annual salary is one component of Red Hat's compensation package. This position may also be eligible for bonus, commission, and/or equity. For positions with Remote-US locations, the actual salary range for the position may differ based on location but will be commensurate with job duties and relevant work experience. About Red Hat Red Hat is the world's leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. Benefits ● Comprehensive medical, dental, and vision coverage ● Flexible Spending Account - healthcare and dependent care ● Health Savings Account - high deductible medical plan ● Retirement 401(k) with employer match ● Paid time off and holidays ● Paid parental leave plans for all new parents ● Leave benefits including disability, paid family medical leave, and paid military leave ● Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more! Note: These benefits are only applicable to full time, permanent associates at Red Hat located in the United States. Inclusion at Red Hat Red Hat's culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village. Equal Opportunity Policy (EEO) Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law. Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email application-assistance@redhat.com. General inquiries, such as those regarding the status of a job application, will not receive a reply.

This is a technical services role, focused at helping facilitate adoption and proper usage of Red Hat technologies, while achieving success with customer business objectives. This is not a sales role. You will work with a small set of key enterprise customers. You will work closely with them to gain an understanding of their IT infrastructure, internal processes, and business needs. You will provide a premium level of engagement that builds, maintains, and grows long-lasting customer loyalty. You will identify trends in customer usage of our technologies and within their industry that can provide valuable insight to your customers. You will help facilitate technical support to your customers. You will facilitate collaboration with other vendors. You will be an advocate internally within Red Hat on behalf of your customers. This particular opening is focused on assisting customers with our Red Hat Openshift product. However, we may adjust the duties to cover other Red Hat technologies if necessary. What You Will Do Support enterprise customers that are implementing or using Red Hat Openshift solutions Manage and grow customer relationships through attentive, relationship-based support Visit customer sites as needed and ensure exceptional service experience Gain a comprehensive understanding of customer technical infrastructures, environments, hardware, and product usage Serve as the primary customer advocate within Red Hat, facilitating communication and collaboration across teams Deliver Red Hat portfolio roadmap updates and assist customers with product upgrades and implementation Perform technical reviews to identify and prevent issues and then use those discoveries to proactively improve the customer experience Collaborate with our support team on customer support requests, including joining calls, interacting via email, and performing technical troubleshooting Oversee and report on customer cases, maintaining clear and concise documentation Collaborate with engineering, R&D, product management, and technical support teams Rapidly learn and stay current with new technologies, including container orchestration, registries, build strategies, microservices, and automation environments Acquire and maintain Red Hat certifications on technologies relevant to your customers Create and maintain technical documentation for issue resolution and knowledge sharing What You Will Bring Experience in a technical support, software development or engineering, or quality assurance organization Extensive technical knowledge of Red Hat Openshift or similar container technologies Ability to manage and grow existing customer relationships by delivering proactive, relationship-based support Outstanding verbal and written communication skills Ability to convey complex information to customers clearly and concisely Ability to manage multiple issues and projects Bachelor's degree in a technology-related discipline is preferred Residence within the U.S. Central or Eastern Time Zone Software engineering background; experience with RPM-based Linux technologies Experience with Linux system administration, preferably Red Hat Enterprise Linux (RHEL) or a derivative Experience working in DevOps environments preferred Experience with container technologies such as Docker, Podman, and Kubernetes preferred Experience deploying applications in cloud environments and developing containerized applications a plus Good comprehension of continuous integration (CI) and continuous delivery (CD) concepts preferred The salary range for this position is $94,550.00 - $151,170.00. Actual offer will be based on your qualifications. Pay Transparency Red Hat determines compensation based on several factors including but not limited to job location, experience, applicable skills and training, external market value, and internal pay equity. Annual salary is one component of Red Hat's compensation package. This position may also be eligible for bonus, commission, and/or equity. For positions with Remote-US locations, the actual salary range for the position may differ based on location but will be commensurate with job duties and relevant work experience. About Red Hat Red Hat is the world's leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. Benefits ● Comprehensive medical, dental, and vision coverage ● Flexible Spending Account - healthcare and dependent care ● Health Savings Account - high deductible medical plan ● Retirement 401(k) with employer match ● Paid time off and holidays ● Paid parental leave plans for all new parents ● Leave benefits including disability, paid family medical leave, and paid military leave ● Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more! Note: These benefits are only applicable to full time, permanent associates at Red Hat located in the United States. Inclusion at Red Hat Red Hat's culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village. Equal Opportunity Policy (EEO) Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law. Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email application-assistance@redhat.com. General inquiries, such as those regarding the status of a job application, will not receive a reply.

At Red Hat, our interns are an integral part of the team. They don't get relegated to busywork or unimportant tasks, but participate in the day-to-day work and are active contributors to their team. We are currently looking for Software Engineering interns to join us in Boston, MA or Raleigh, NC. You will work closely with a senior mentor to gain technical knowledge and experience in your field, and cooperate with a broader international team both locally and globally. You will be part of a cohort of interns and have the opportunity to work on multiple projects within Global Engineering while also receiving learning and curriculum on different technologies. These projects and curriculum may include areas such as Ansible, RHEL, OpenShift, AI, and more. You'll also have the chance to work with technologies like Python, GitHub, Java, Agile, JavaScript, etc. In this role, you will work in an environment where different perspectives are invited, the best ideas are valued, and people feel empowered to contribute. Freedom and courage are two of our core values, which is why you can practice taking risks and exploring the unknown and developing strengths. Yet being a Red Hatter isn't just about being brave; it's also about demonstrating commitment and sticking to it. The focus for Red Hat's Intern Program is a dual partnership between the Emerging Talent Team and our intern managers. We can offer you professional development, social engagement and networking, performance and development, and meaningful work throughout your time at Red Hat. **Job Responsibilities:** + Work closely with your mentor to design, develop, and maintain code in Python, Golang or similar programming language + Add new features, debug, identify, and track issues in Red Hat products (RHEL, OpenShift or other) + Collaborate with the wider team members and other departments such as Quality Engineering, Designers, Product Management or Documentation team throughout the product cycle + Network with other talented interns in a workplace where you can be yourself and thrive **Required Skills:** + Working knowledge of written and spoken English + Basic knowledge of and passion for Software Engineering, basic knowledge and willingness to use Python, Golang or similar programming language + Passion, curiosity, and desire to create new things and examine how things work internally + Willingness to learn and proactively work as a part of a wider team **About Red Hat** Red Hat (************************ is the world's leading provider of enterprise open source (******************************************** software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. **Inclusion at Red Hat** Red Hat's culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village. **Equal Opportunity Policy (EEO)** Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law. **Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.** **Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email** **application-assistance@redhat.com** **. General inquiries, such as those regarding the status of a job application, will not receive a reply.**

We are currently looking for UX Research interns to join us in Raleigh, NC. You will work closely with a senior mentor to gain technical knowledge and experience in your field. You'll contribute to an international team by conducting research to better understand user needs and behaviors, helping to inform and shape the design of our products. In this role, you will work in an environment where different perspectives are invited, the best ideas are valued, and people feel empowered to contribute. Freedom and courage are two of our core values, which is why you can practice taking risks and exploring the unknown and developing strengths. Yet being a Red Hatter isn't just about being brave; it's also about demonstrating commitment and sticking to it. The focus for Red Hat's Intern Program is a dual partnership between the Emerging Talent Team, and our intern managers. We can offer you professional development, social engagement and networking, performance and development, and meaningful work throughout your time at Red Hat. Job Responsibilities: Assist in preparing research plans, interview guides, and participant recruitment materials. Support the execution of user research studies, including interviews, surveys, and usability tests. Help conduct standard research activities such as usability testing, card sorting, and concept evaluations. Summarize and synthesize research findings for review by senior researchers and cross-functional teams. Organize and maintain research data, documentation, and insights for easy access and reference. Network with other talented interns in a workplace where you can be yourself and thrive Required Skills: Familiarity with qualitative and quantitative research techniques such as interviews, surveys, and usability testing. Ability to analyze and synthesize data to uncover insights and user behavior patterns. Strong written and verbal communication skills with a collaborative approach to working with cross-functional teams and presenting research findings. Basic knowledge and willingness to use AI tools to aid research processes About Red Hat Red Hat is the world's leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. Inclusion at Red Hat Red Hat's culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village. Equal Opportunity Policy (EEO) Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law. Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee. Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email application-assistance@redhat.com. General inquiries, such as those regarding the status of a job application, will not receive a reply.

The Senior Open Source and AI Engagement Strategist exercises expert judgment to lead non-routine and complex programs, working to set and achieve objectives tied to functional targets. The role may involve coordinating the activities of other team members and providing mentorship to newer staff. This position requires creative problem-solving to address program complexities and ensuring alignment with business goals. You will also serve as a key liaison for cross-functional partnerships. Depending on the organization this role is aligned to, the role may be responsible for internal and/or external client-facing initiatives. This role may come into contact with confidential or sensitive customer information requiring special treatment in accordance with Red Hat policies and applicable privacy laws. At Red Hat, our commitment to open source innovation extends beyond our products - it's embedded in how we work and grow. Red Hatters embrace change - especially in our fast-moving technological landscape - and have a strong growth mindset. That's why we encourage our teams to proactively, thoughtfully, and ethically use AI to simplify their workflows, cut complexity, and boost efficiency. This empowers our associates to focus on higher-impact work, creating smart, more innovative solutions that solve our customers' most pressing challenges. What you will do: Lead the execution of multiple complex programs, ensuring successful delivery aligned with business objectives. Mentor and guide junior team members, offering advice and oversight to ensure high-quality program execution. Serve as the main point of contact for clients and key stakeholders, ensuring program alignment with customer expectations. Manage program risks and employ creative solutions to overcome challenges. Collaborate with cross-functional teams to deliver results, maintaining accountability for program outcomes. Prepare and present executive-level reports and updates on program progress and outcomes. Coordinate team activities and ensure that program tasks are completed on time and within scope. Strategic Technology Program Management: The ability to lead and manage complex, high-impact programs. Creative Problem Solving: Skill in addressing complex program issues with innovative solutions. Leadership and Mentorship: The ability to guide team members and coordinate activities across multiple teams. Executive Reporting: Expertise in preparing and delivering reports to executive-level stakeholders. Client Relationship Management: Advanced skills in managing relationships with senior client stakeholders. Communication: Expert ability to engage and update key stakeholders. Technology Acumen: Expert understanding of how different technologies work and how they can be used in different contexts to drive business objectives. Guide team members on understanding of technical concepts. What you will bring: Strategic Technology Program Management: The ability to lead and manage complex, high-impact programs. Creative Problem Solving: Skill in addressing complex program issues with innovative solutions. Leadership and Mentorship: The ability to guide team members and coordinate activities across multiple teams. Executive Reporting: Expertise in preparing and delivering reports to executive-level stakeholders. Client Relationship Management: Advanced skills in managing relationships with senior client stakeholders. Communication: Expert ability to engage and update key stakeholders. Technology Acumen: Expert understanding of how different technologies work and how they can be used in different contexts to drive business objectives. Guide team members on understanding of technical concepts. #LI-JS1 #AI-HIRING The salary range for this position is $133,650.00 - $220,680.00. Actual offer will be based on your qualifications. Pay Transparency Red Hat determines compensation based on several factors including but not limited to job location, experience, applicable skills and training, external market value, and internal pay equity. Annual salary is one component of Red Hat's compensation package. This position may also be eligible for bonus, commission, and/or equity. For positions with Remote-US locations, the actual salary range for the position may differ based on location but will be commensurate with job duties and relevant work experience. About Red Hat Red Hat is the world's leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. Benefits ● Comprehensive medical, dental, and vision coverage ● Flexible Spending Account - healthcare and dependent care ● Health Savings Account - high deductible medical plan ● Retirement 401(k) with employer match ● Paid time off and holidays ● Paid parental leave plans for all new parents ● Leave benefits including disability, paid family medical leave, and paid military leave ● Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more! Note: These benefits are only applicable to full time, permanent associates at Red Hat located in the United States. Inclusion at Red Hat Red Hat's culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village. Equal Opportunity Policy (EEO) Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law. Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email application-assistance@redhat.com. General inquiries, such as those regarding the status of a job application, will not receive a reply.

Engage with customers to understand the PoC technical requirements, focusing on goals, APIs, data pipelines, deliverables, and success criteria. Identify specific hardware, network, and software dependencies, including storage, cloud services and AI resources. *Telecommuting role to be performed anywhere in the U.S. What You Will Do: Deploy and configure Red Hat OpenShift resources within the PoC environment. Document and demonstrate solutions by developing documentation, diagrams, code comments, and code reviews. Write custom YAML manifests for defining Red Hat OpenShift resources. Build multi-product demos and AI/ML workflows using Predictive and Generative AI, utilizing the Red Hat product and Red Hat AI stack. Develop use cases that showcase the value of Red Hat OpenShift and related products, emphasizing AI integration, automation with Red Hat Ansible Automation Platform which includes creating and guiding new feature development based on insights from customer engagements. Perform troubleshooting of Red Hat products, including Red Hat OpenShift Container Platform, Red Hat OpenShift AI, RHEL AI, and Red Hat OpenShift Virtualization Platform, to restore normal functioning. Work with cross-functional teams (product, development, platform engineers) to analyze and clarify business requirements. Implement DevOps practices for continuous integration using Red Hat Openshift Pipelines. Share test findings, conclusions, sugestions, and best practices through reports, presentations, Red Hat Developer blogs, and official documentation to assist partners and customers. Design, develop, containerize, and deploy AI/ML applications and models using Red Hat OpenShift AI. Participate in customer calls, providing guidance on product installation and maintenance procedures, and support the troubleshooting of customer environment problems. Review blogs and documentation related to AI, Application Development, DevOps, and Red Hat products to enhance technical expertise. What You Will Bring: Master's degree (U.S. or foreign equivalent) in Computer Science or related field and one (1) year of experience in the job offered or related role. Must have one (1) year of experience with: Kubernetes, Red Hat OpenShift, Podman Desktop, and cloud-native technologies as well as microservices architecture, including API design and versioning; enterprise container architectures and solutions, Red Hat OpenShift, Red Hat Enterprise Linux, and deploying and running container solutions in private, public, and hybrid clouds; CI/CD tools, including Git and Red Hat OpenShift GitOps (ArgoCD); MLOps, covering deep learning frameworks, RAG implementation, and robust model deployment and fine-tuning strategies, specifically within the Red Hat OpenShift AI environment; Red Hat Enterprise Linux, managing containerized applications on Red Hat OpenShift, and automating infrastructure with Red Hat Ansible Automation Platform; Granite family of LLMs, and open source communities, including InstructLab, vLLM, Open Data Hub, and Pytorch; upstream development practices using languages Go, Python, Java, or C++ and agile workflows; and communicating the value proposition of Red Hat OpenShift technology in comparison to DIY Kubernetes and VMware-based initiatives. Must have six (6) months of experience with Telecommunications Technologies and Networking Infrastructure. #LI-DNI The salary range for this position is $113,547 - $125,986/year. Actual offer will be based on your qualifications. Pay Transparency Red Hat determines compensation based on several factors including but not limited to job location, experience, applicable skills and training, external market value, and internal pay equity. Annual salary is one component of Red Hat's compensation package. This position may also be eligible for bonus, commission, and/or equity. For positions with Remote-US locations, the actual salary range for the position may differ based on location but will be commensurate with job duties and relevant work experience. About Red Hat Red Hat is the world's leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. Inclusion at Red Hat Red Hat's culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village. Equal Opportunity Policy (EEO) Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law. Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email application-assistance@redhat.com. General inquiries, such as those regarding the status of a job application, will not receive a reply.

At Red Hat, we are open and eager to get to know you and how you can add to our culture of innovation. Learn more about how our commitment to open source principles drives us to create better technology in community with others. You may be thinking --- what is Sales and Services at Red Hat? The Sales and Services organization supports Red Hat's vision of being the defining technology company of the 21st century. Our Sales team takes a customer-centric approach to all stages of the sales lifecycle, which include building an account strategy, developing and implementing solutions that prove our technical value, and driving adoption and consumption of our technologies through professional services. Now, it's time for the exciting part. We are looking for a Services Portfolio Intern to join us in May 2026. This internship offers a unique opportunity to contribute to high-impact projects focused on improving our services portfolio, enhancing seller tools, and exploring innovative applications of technology, particularly in the realm of Artificial Intelligence. As part of the Red Hat Intern Program, you will benefit from professional development, social engagement, networking, and meaningful work under the mentorship of experienced Red Hatters. What you will do The specific projects and initiatives will be determined based on evolving business needs at the time of the internship, but they will align with the following types of work: Content Governance & AI Enablement: You may work on designing/refining and piloting content governance frameworks to prepare sales enablement materials for use with AI tools. This could involve analyzing existing content, proposing improvements, and testing new systems to ensure content is optimized for AI-driven assistance. Tool Enhancement & Optimization: You might contribute to improving the accuracy or utility of existing seller tools, which involves analyzing historical data, identifying areas for enhancement, and developing new logic or prototypes to improve tool performance and business outcomes. New AI Tool Prototyping: You could be involved in building a proof-of-concept for a new AI-based tool designed to solve specific problems for our sellers. This would include researching potential solutions, developing a basic prototype, and gathering user feedback from pilot groups. Market & User Analysis: Your work might include conducting studies on how our services sellers feel about and use our Services Portfolio, or assessing the viability and impact of new roles or approaches within the team. This involves gathering feedback, analyzing data, and providing actionable recommendations. Go-to-market processes: You may work on refining our go-to-market processes including streamlining the build of new offerings leveraging AI and assessing current go-to-market processes for efficiencies, and proposing Throughout your internship, you will work closely with product and program management teams, assist with project management tasks like tracking progress and preparing documentation, and engage with stakeholders to gather requirements and drive projects forward. What you will bring We are looking for a passionate, curious, and proactive individual eager to learn and contribute to a dynamic team. The ideal candidate will have: A keen interest in emerging technologies, especially Artificial Intelligence, and how they can enhance productivity, communication, and engagement. A creative mindset with an eagerness to explore innovative ways to reach and influence audiences through various digital content formats (e.g., short-form video, digital campaigns, podcasts). An interest in open source technology and a desire to build a career within the tech industry. A strong eagerness to learn and proactively work as a part of a wider team. Excellent written and verbal communication skills. A detail-oriented approach with the ability to manage multiple tasks and meet deadlines. Currently pursuing a Bachelor's degree in a technical field (e.g., computer science, data science, information technology, or a related discipline). Proficiency with any of the following tooling is a plus: Google-Docs, Tableau, Lookerstudio, SmartSheet A curious and innovative mindset that challenges the norm Experience using ChatGPT or Gemini in either school or personal life; comfortable with prompt engineering Willingness to work both in-person from a Red Hat office location and remotely. About Red Hat Red Hat is the world's leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. Inclusion at Red Hat Red Hat's culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village. Equal Opportunity Policy (EEO) Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law. Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee. Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email application-assistance@redhat.com. General inquiries, such as those regarding the status of a job application, will not receive a reply.

Job Summary: We are currently looking for Technical Writing interns to join us in Raleigh, NC. You will work closely with a senior mentor to gain technical knowledge and experience in your field, and cooperate with a broader international team both locally and globally. As a Technical Writer, you'll assist in the creation of feature documentation, user guides, and premium content that accompany our solutions. You will also work on effective scoping, quality testing, and delivery of writing projects, maintain a customer focus by participating in existing programs, and grow your technical expertise and strength. In this role, you will work in an environment where different perspectives are invited, the best ideas are valued, and people feel empowered to contribute. Freedom and courage are two of our core values, which is why you can practice taking risks and exploring the unknown and developing strengths. Yet being a Red Hatter isn't just about being brave; it's also about demonstrating commitment and sticking to it. The focus for Red Hat's Intern Program is a dual partnership between the Emerging Talent Team, and our intern managers. We can offer you professional development, social engagement and networking, performance and development, and meaningful work throughout your time at Red Hat. Job Responsibilities: Work closely with content strategists, engineering project teams, technical writers, and other stakeholders to produce and maintain high-quality documentation for upcoming Red Hat solution releases. Engage and collaborate with the closed-loop customer feedback program to address content gaps, act on direct customer feedback, and promote continuous improvement on the documentation experience. Effectively manage documentation projects and deliver customer-focused documentation Gain expertise in the use of our internal documentation toolchain, including the publishing platform and issue tracking tools Network with other talented interns in an inclusive workplace where you can be yourself and thrive Required Skills: Excellent written and verbal communication skills in English Ability to read, write, and compile technical documents, including feature descriptions, customer use cases, and release notes Ability to effectively establish and maintain communication with subject matter experts and other project team members. Passion, curiosity, and desire to create new things and examine how things work internally Willingness to learn and proactivity work as a part of a wider team About Red Hat Red Hat is the world's leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. Inclusion at Red Hat Red Hat's culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village. Equal Opportunity Policy (EEO) Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law. Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee. Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email application-assistance@redhat.com. General inquiries, such as those regarding the status of a job application, will not receive a reply.

The OpenShift Virtualization team is looking for a Software Quality Engineer. In this role, you will work on industry-leading technologies such as Red Hat OpenShift, KubeVirt, Libvirt, and Qemu to ensure that we produce the highest quality virtual machine storage capabilities. You'll be responsible for all aspects of quality for Red Hat OpenShift Virtualization, including designing test plans, extending automation frameworks, and developing new automated tests. You will make sure our solutions fulfill the highest possible enterprise quality, performance, usability, and supportability. As a Software Quality Engineer, you will gain a deep technical understanding of a variety of popular technologies, including Virtualization, containers, Kubernetes, Red Hat OpenShift, and enterprise storage systems. You will be a part of Red Hat's culture that makes us unique in the Industry, enriched with Open Management Practices and Open Decision Framework, to name two. Regardless of your role and designation, you will have the freedom to showcase your leadership skills and ability to bring innovative solutions to complex problems at any level that will help you get wider visibility in our organization. What you will do: * Design, develop, and maintain automation in Python with Pytest framework for OpenShift Virtualization testing and implementation. * Research new features, design test plans, and write test cases. * Execute manual and automated tests for OpenShift Virtualization and deliver clear status in a timely manner. * Conduct failure analysis, explore, identify, and document new bugs, advocate for the resolution of bugs, and communicate the impact on customers. * Coordinate cross-component teams to be responsible for bug verification, and regression testing. * Work in a fast-paced Agile global environment of talented Quality Engineers * Constantly learn new things and maintain an overview of current technologies. * Provide mentoring and leadership to junior Quality Engineers What you will bring: * 2+ years of experience automating test cases in Python with Pytest framework. * 2+ years of professional experience working in QE or similar roles. * Bachelor's degree (or higher, or equivalent in computer science or a related field). * Experience working with globally distributed team members. * Knowledge of testing methodologies and techniques. * Knowledge of the Linux operating system (any distribution). * Familiarity with Virtualization platforms and concepts. * Familiarity with Storage concepts (SAN, NAS), and storage APIs (clone snapshot, attach, detach) * Solid written and verbal communication skills in English About Red Hat Red Hat is the world's leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. Inclusion at Red Hat Red Hat's culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village. Equal Opportunity Policy (EEO) Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law. Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee. Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email application-assistance@redhat.com. General inquiries, such as those regarding the status of a job application, will not receive a reply.

We are currently looking for Business Analyst interns to join us in Raleigh, NC. You will work closely with a senior mentor to gain technical knowledge and experience in your field, and cooperate with a broader international team both locally and globally. During this internship, you will help apply data management and analysis techniques to quantify the health and sustainability of open source software communities. You will have regular contact with AL/ML engineers and other data scientists gaining important insights into how Red Hat fosters its open source communities to grow its business. And you'll collaborate with open source community builders to provide timely reports of upstream activities to Red Hat stakeholders. The focus for Red Hat's Intern Program is a dual partnership between the Emerging Talent Team, and our intern managers. We can offer you professional development, social engagement and networking, performance and development, and meaningful work throughout your time at Red Hat. Job Responsibilities: Collect and document input from Red Hat technology users, customers, and other stakeholders to understand customer needs and requirements. Execute and develop a competitive analysis through researching competitive solutions and documenting their relative strengths and weaknesses. Develop and prioritize and document requirements, epics, and user stories for new releases of our offerings. Translate key findings into visualized presentations Network with other talented interns in an inclusive workplace where you can be yourself and thrive Required Skills: Excellent written and verbal communication skills in English Ability to manage tasks, meet deadlines and analyze data to foster data-driven decisions Ability to effectively establish and maintain communication with both internal and external stakeholders Strong organizational and logistical skills Passion, curiosity, and desire to create new things and examine how things work internally Willingness to learn and proactively work as a part of a wider team About Red Hat Red Hat is the world's leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. Inclusion at Red Hat Red Hat's culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village. Equal Opportunity Policy (EEO) Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law. Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee. Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email application-assistance@redhat.com. General inquiries, such as those regarding the status of a job application, will not receive a reply.

Red Hat is the world's leading provider of enterprise open source software solutions, using a community-powered approach to deliver reliable and high-performing Linux, hybrid cloud, container, and Kubernetes technologies. We strive to make software freely accessible to everyone around the world. Software developed at Red Hat runs in vehicles that landed on the moon, airlines, banks, trains, social media, health care, academic institutions, robots, and in many other places. If you're interested, keep reading! The Red Hat Technical Account Management team is looking for a highly motivated individual who wants to gain hands-on experience with open source and Red Hat products during a summer internship to join us as a TAM Intern. In this role, you will work in an environment where different perspectives are invited, the best ideas are valued, and people feel empowered to contribute. Freedom and courage are two of our core values, which is why you'll need to be comfortable taking risks and exploring the unknown. But being a Red Hatter isn't just about being brave, it's also about demonstrating commitment and sticking to it. The key focus for Red Hat's Intern Program is a dual partnership between the early talent team and our intern managers. We can offer you professional development, social engagement and networking, performance and development, and meaningful work throughout your summer at Red Hat. What you will do: As a TAM Intern, you will assist the current TAM team by Creating and updating Knowledge Articles based on support cases worked by the TAMs Research bugs and technical issues alongside the TAM team to help resolve customer issues Attend TAM customer facing calls or meetings to support the TAM team as well as the customer Provide other support as needed for the TAM and TAM manager What you will bring: Ability to work full-time May-August Currently pursuing a degree in engineering, computer science, or a related field Knowledge of the UNIX or Linux operating system (any distribution) Technical troubleshooting skills Good written and verbal communication skills The following are considered a plus: Previous code contributions to or participation in open source projects or code samples on GitHub Knowledge of Red Hat Ansible Automation Platform, Kubernetes, JavaScript, or Bash scripting You're willing to wear a lot of red -OR- You look good in a red t-shirt About Red Hat Red Hat is the world's leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. Inclusion at Red Hat Red Hat's culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village. Equal Opportunity Policy (EEO) Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law. Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee. Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email application-assistance@redhat.com. General inquiries, such as those regarding the status of a job application, will not receive a reply.

Design, implement, test, and deploy high-performance, scalable REST API web services, microservices, and applications using Java, Spring Boot, and Quarkus. *Telecommuting role to be performed anywhere in the U.S. What You Will Do: Manage builds and dependencies utilizing Maven. Drive operational excellence by engineering and deploying advanced Bash scripts to automate critical Linux system administration tasks and streamline complex operational processes. Utilize expertise in command-line text processing with tools like grep, awk, and sed for intricate data manipulation. Assist in designing and implementing resilient cloud application architectures, leveraging container-based virtualization and microservice patterns to ensure scalability on platforms like AWS, GCP, or Azure. Contribute to the configuration and maintenance of load balancing services, manage virtualized workloads using container orchestrators like Kubernetes, and support the optimization of cloud resource utilization. Design and manage containerized applications with Docker and perform Kubernetes system administration: orchestrating workloads on Kubernetes and Red Hat OpenShift, creating Dockerfiles, containerizing applications to Kubernetes best practices, and ensuring robust service operation and log validation in production and pre-production environments. Design and execute comprehensive JMeter performance tests, measuring critical metrics like response time, throughput, and resource utilization under various simulated workloads. Enable early issue detection and resolution to save time, effort, and costs, by analyzing performance characteristics to proactively detect system bottlenecks and optimization areas throughout the SDLC with Splunk and SignalFx. Design and implement sophisticated Continuous Delivery pipelines using tools like Jenkins or Azure DevOps by automating the deployment of containerized applications (using Docker) to PaaS platforms. Leverage Infrastructure as Code (e.g., Terraform), scripting with Python or Bash for automation, and continuously optimizing the build-and-deploy lifecycle for improved speed and reliability. Lead the design, development, and operational health of critical database systems. Craft data structures, model relational databases (MySQL, Oracle, PostgreSQL), and build solutions using SQL and NoSQL technologies like MongoDB. Participate in rigorous RDBMS testing to ensure data integrity, data accuracy and system reliability. Manage all aspects of version control using Git and GitLab, including branching, merging, and ensuring code repository integrity and organization for various software development projects. Collaborate with development teams to streamline their workflows, enforce best practices for source code management, and troubleshoot any Git-related issue. Drive the implementation and refinement of Agile project methodologies, ensuring rapid, iterative progress throughout the design and development phases of Agile software development. What You Will Bring: Bachelor's degree (U.S. or foreign equivalent) in Computer Science, Computer Engineering, or related field and one (1) year of experience in the job offered or related role. Must have one (1) year of experience with: designing and implementing high-performance, scalable REST API web services, microservices, and applications using Java, Spring Boot, and Quarkus; Model relational databases (MySQL, Oracle, PostgreSQL), as well as building solutions using SQL and NoSQL technologies, and managing operational health of critical database systems; designing and executing comprehensive JMeter performance tests, measuring critical metrics like response time, throughput, and resource utilization under various simulated workloads; designing and implementing Continuous Integration and Continuous Delivery pipelines using Jenkins, Azure DevOps, Docker, and Terraform; Engineering and deploying advanced Bash scripts to automate critical Linux system administration tasks; configuring and maintaining load balancing services, designing and managing containerized applications with Docker, managing virtualized workloads using Kubernetes, and optimizing cloud resource utilization; and managing all aspects of version control using Git and GitLab, including branching, merging, and ensuring code repository integrity and organization for various software development projects. #LI-DNI The salary range for this position is $113,500 - $181,440/year. Actual offer will be based on your qualifications. Pay Transparency Red Hat determines compensation based on several factors including but not limited to job location, experience, applicable skills and training, external market value, and internal pay equity. Annual salary is one component of Red Hat's compensation package. This position may also be eligible for bonus, commission, and/or equity. For positions with Remote-US locations, the actual salary range for the position may differ based on location but will be commensurate with job duties and relevant work experience. About Red Hat Red Hat is the world's leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. Inclusion at Red Hat Red Hat's culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village. Equal Opportunity Policy (EEO) Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law. Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email application-assistance@redhat.com. General inquiries, such as those regarding the status of a job application, will not receive a reply.

Red Hat Program Marketing Event Specialist Intern Join the Red Hat Field Marketing Team for a dynamic rotation in Program Marketing, where you'll contribute to creating memorable experiences that engage our audience, accelerate pipeline growth, and drive demand generation. You'll gain hands-on experience in event planning and execution across a wide portfolio of events, while focusing on efficiency and process improvement opportunities. Key Responsibilities Event Coordination & Execution You will assist in the planning, coordination, and execution of various marketing events, including flagship events like the AI Marquee Thought Leadership Event or Ansible Automates as well as other virtual and in-person programs. Logistics Management: Support event logistics, including venue selection, vendor management, travel arrangements, catering, and equipment setup. Virtual & On-Site Support: Help manage and execute in person and virtual live streams using platforms like Verticurl, RainFocus and On24; and provide on-site support for physical events, including setup, registration, attendee assistance, and post-event cleanup. Asset Management: Collaborate with the marketing team to develop event materials like signage, banners, and handouts. Create a content hub using PathFactory with presentations and marketing materials. Administrative Support: Create event IDs for all event series, maintain event trackers, and monitor/respond to the infrastructure email alias. Promotion: Create Adobe Express images for events to be used in organic and paid social media, and promote the events on organic social channels. Liaise with the Paid Media team for promotion. Reporting and Data Analysis You will assist in collecting and analyzing data from our portfolio of events to measure success, identify areas for improvement, and inform future planning efforts. Data Consolidation: Pull registration reports and screenshots into folders for post-event analysis (Intel POP). Process Improvement: Manage ID setup, inventory, and GCT tagging. Share suggestions for streamlining and improving processes for future events, including ideas for ID structure to affect reporting. Communication Maintain effective communication with a wide range of stakeholders to ensure seamless execution and a positive experience for all involved. Communicate with internal teams, speakers, presenters, partners, external vendors, and event attendees. What You Will Bring Passion for marketing and creating memorable event experiences. Strong organizational and communication skills. Ability to manage logistics and track multiple tasks (e.g., vendor management, event IDs). Interest in data analysis and identifying efficiency opportunities. About Red Hat Red Hat is the world's leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. Inclusion at Red Hat Red Hat's culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village. Equal Opportunity Policy (EEO) Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law. Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee. Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email application-assistance@redhat.com. General inquiries, such as those regarding the status of a job application, will not receive a reply.

About The Job Red Hat FSI Service is adding a Consulting Services Account Specialist to be part of the services selling team covering the largest financial services institutions across North America. As an Account Specialist, you will help oversee the successful delivery of projects under your management from kickoff to closeout, including determining scope details and monitoring the project's progress to ensure that it conforms to customer expectations and contractual agreements. You'll also help identify and qualify new business opportunities and work with Red Hat's Sales team to formulate account strategies that promote product adoption and revenue growth. You will partner with Red Hat's sales representatives to guide consulting sales opportunities from qualification to closing while managing all assigned projects and resources, focusing on meeting revenue, margin, and booking goals across our Services Portfolio. You'll also be responsible to provide support for escalations, manage customer governance conversations, and coordinate with the general team of architects and project managers within your region. You'll need to have a good foundation of technical knowledge, as well as project and scope management expertise, as you'll establish the technical and non-technical enablement needs for the Consulting team. What You Will Do • Sell Red Hat's services and solutions using the business requirements of your customers to create unique technical offerings, including focuses across AI, virtualization, automation, and containers • Meet bookings ACV targets for Red Hat consulting, training, and technical account management offerings • Grow your territory through the development of internal business partnerships with the field sales team and alliance and partner programs • Design and implement effective, high-impact technical and business solutions for Red Hat's customers with a focus on Red Hat OpenShift Container Platform • Accurately and consistently provide revenue and booking forecasts for your territory • Manage revenue and booking goals across all practices; meet margin and use targets • Ensure successful delivery of all projects by being involved in change management, planning, and governance meetings with the customer • Coordinate customer managers who manage consultants, fostering a culture of collaboration within your team Working closely with Red Hat sellers and delivery, you will be expected to do the following: • Independently handle assigned accounts to identify service opportunities • Support the preparation and delivery of proposals, ensuring alignment with customer needs • Respond to inquiries related to consulting, training, and technical services • Track sales activities and maintain accurate records in CRM systems • Report revenue forecasts and opportunity pipeline to leadership • Collaborate with cross-functional teams to ensure successful service engagements • Sell and manage complex, multi-product solutions using Red Hat Technical Decision Point and Services Delivery Frameworks • Grow your revenue base on a quarterly basis • Manage escalations without supervision • Assist with negotiating Red Hat's master services agreements and statements of work with the customers and the legal team What You Will Bring • Knowledge of technical or business consulting practices • Experience in banking or financial services is a plus • Experience in project delivery • Experience with internal or external sales • Ability to architect complex solutions using multiple offerings and technologies to deliver requested business value • Experience adhering to agile methodologies within project teams • Knowledge of application development or cloud solutions creation and delivery • Experience in and willingness to speak at public conferences and meetups Note: This role may come into contact with confidential or sensitive customer information requiring special treatment in accordance with Red Hat policies and applicable privacy laws. The salary range for this position is $260,330.00 - $429,590.00 (inclusive of base pay + target incentive compensation). Actual offer will be based on your qualifications. Pay Transparency Red Hat determines compensation based on several factors including but not limited to job location, experience, applicable skills and training, external market value, and internal pay equity. Annual salary is one component of Red Hat's compensation package. This position may also be eligible for bonus, commission, and/or equity. For positions with Remote-US locations, the actual salary range for the position may differ based on location but will be commensurate with job duties and relevant work experience. About Red Hat Red Hat is the world's leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. Benefits ● Comprehensive medical, dental, and vision coverage ● Flexible Spending Account - healthcare and dependent care ● Health Savings Account - high deductible medical plan ● Retirement 401(k) with employer match ● Paid time off and holidays ● Paid parental leave plans for all new parents ● Leave benefits including disability, paid family medical leave, and paid military leave ● Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more! Note: These benefits are only applicable to full time, permanent associates at Red Hat located in the United States. Inclusion at Red Hat Red Hat's culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village. Equal Opportunity Policy (EEO) Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law. Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email application-assistance@redhat.com. General inquiries, such as those regarding the status of a job application, will not receive a reply.

The Red Hat Sales team is looking for a Business Value Director to join us and support the stupendous growth of the leader in the Hybrid Cloud market and other open source technologies. As one of the first hires of it's kind in the company, this is a unique opportunity to join the Red Hat Sales team for building a comprehensive business value practice to spread the customer value methodology across functions. We are looking for someone who is passionate about business outcomes and can combine the competencies of value selling, strategy consulting, and program management in the cloud infrastructure/platform space. In this role, you will focus directly on our largest key customers while enabling scale to reach other customer segments. You will lead engagements to identify the impetus to change through leading customer-facing economic impact consulting discussions around measuring business outcome achievement, return on investment (ROI), total cost of ownership (TCO), and customer related financing strategies. You will collaborate with Red Hat teams and customer senior executives to uncover, define, and communicate the financial impact for the adoption of Red Hat's solutions. Your success will result in strategic elevation of Red Hat with customers, and shape the Sales team's go-to-market strategies as well as customer success initiatives. In this role you will work with leading business across Italy & Spain including the Italian government & public sector. This may require eligibility to pass a security clearance check. What You Will Do Build the Red Hat Value Practice * Collaboratively define the vision of customer value across the entire Red Hat customer lifecycle and the value community * Build and execute strategies to establish a comprehensive value community partnering with internal teams (BD, professional services etc.) * Establish and evolve a Red Hat value framework and deliverables to help sell the value across the portfolio and scale across customer segments * Create a knowledge base including a library of reusable value assets, including value maps, benefit models, benchmarking, templates, tools etc. CXO Customer Advisory on ROI and Business Value Achievement * Directly engage with customer executive teams, helping articulate the strategic and financial impact of Red Hat's digital transformation message to accelerate Sales cycles * Develop C-level account strategies, ROI investment justifications, deal structures, commercial proposals, and value realization analysis * Serve as a key source of market insights into how our customers view the economic benefit of using Red Hat relative to on-prem or competition * Identify, lead and contribute to the creation of thought leadership (best practices, white papers, workshops, etc.) for pipeline building Sales and Customer Success Counsel * Act as a trusted advisor to regional Sales management by providing guidance on account strategies and helping prioritize Sales pursuits * Manage relationships with regional Sales and Customer Success leadership to build effective enterprise Sales best practices * Enable Sales teams to elevate their executive discussions by facilitating value-focused discovery and delivering business value impact analysis What You Will Bring * 10+ years of detailed business case development, ROI / TCO financial modeling and executive storytelling experience * Strong experience in Management Consulting and consultative sales approach * Strong skills in developing executive narrative slideware with inputs from multiple internal stakeholders at times * Experience engaging with C-level executives and complex internal stakeholder groups * Preference for familiarity with selling complex solutions or transformation programs in the cloud infrastructure or platform space * Recommended: Have or able to obtain clearance from EU governments * Strong program management and communication skills * Presentation skills including public speaking, meeting facilitation, and whiteboarding * Bachelor's degree; Master's degree in business administration is a plus * Ability to accommodate limited business travel * Required fluency in Italian or Spanish, in addition to English #LI-AM4 About Red Hat Red Hat is the world's leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. Inclusion at Red Hat Red Hat's culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village. Equal Opportunity Policy (EEO) Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law. Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee. Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email application-assistance@redhat.com. General inquiries, such as those regarding the status of a job application, will not receive a reply.

The Consulting Services Account Specialist 3 exercises sound judgment and works independently with minimal instruction to lead services sales efforts in their assigned accounts. The role develops solutions aligned to customer outcomes, coordinates with delivery and sales teams, and resolves moderately complex service sales issues within their scope of responsibility. Note: This role may come into contact with confidential or sensitive customer information requiring special treatment in accordance with Red Hat policies and applicable privacy laws. What you will do: Own the full services sales lifecycle, from identification to proposal to close Build and manage relationships with key stakeholders (executive and technical) within assigned accounts Lead development and presentation of proposals aligned to customer business outcomes across training, consulting and TAM Collaborate with architects and delivery teams to scope and align solutions with capability Maintain and forecast pipeline accurately in RHSC, Anaplan, or designated tools Identify follow-on business opportunities post-delivery to grow account value What you will bring: Service Solution Design: Skill in scoping consulting, training and TAM solutions to meet client business needs Opportunity Management: Independently manage and advance sales cycles Sales Forecasting: Ability to provide accurate forecast inputs aligned to pipeline health Customer Relationship Management: Managing and maintaining key customer stakeholder relationships effectively. Executive Communication: Capability to engage confidently with senior decision-makers Negotiation: Facilitating contract negotiations and pricing agreements. Delivery Governance: Responsible for delivery plan being properly aligned between customer and delivery team throughout engagement. The salary range for this position is $202,380.00 - $323,780.00 (inclusive of base pay + target incentive compensation). Actual offer will be based on your qualifications. Pay Transparency Red Hat determines compensation based on several factors including but not limited to job location, experience, applicable skills and training, external market value, and internal pay equity. Annual salary is one component of Red Hat's compensation package. This position may also be eligible for bonus, commission, and/or equity. For positions with Remote-US locations, the actual salary range for the position may differ based on location but will be commensurate with job duties and relevant work experience. About Red Hat Red Hat is the world's leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. Benefits ● Comprehensive medical, dental, and vision coverage ● Flexible Spending Account - healthcare and dependent care ● Health Savings Account - high deductible medical plan ● Retirement 401(k) with employer match ● Paid time off and holidays ● Paid parental leave plans for all new parents ● Leave benefits including disability, paid family medical leave, and paid military leave ● Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more! Note: These benefits are only applicable to full time, permanent associates at Red Hat located in the United States. Inclusion at Red Hat Red Hat's culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village. Equal Opportunity Policy (EEO) Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law. Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email application-assistance@redhat.com. General inquiries, such as those regarding the status of a job application, will not receive a reply.

About The Job Red Hat's Technical Services team is looking for an enterprise-level engineer to join us remotely as an OpenShift Technical Account Manager (TAM) in the U.S. Pacific or Mountain Time Zone. In this role, you will work with a small set of enterprise customers to provide direct technical and architectural guidance for the Red Hat OpenShift Container Platform. At Red Hat, customer support includes far more than just “break-fix” solutions. Customers get industry-leading resources that enable their technical environments to run efficiently, so they can focus on growing their businesses. Technical account management is a premium support offering that builds, maintains, and grows long-lasting customer loyalty between Red Hat and our customers. You will forge relationships with your customers, develop a deep technical understanding of their Red Hat implementation, share technical best practices and act as point of contact for any major incidents, managing the customer's expectations and communications through resolution of such incidents. You will tailor support for each customer's environment, facilitate collaboration with their other vendors and advocate on their behalf. At the same time, you'll work closely with our engineering, research and development, product management, and technical support teams to debug, test, and resolve issues. The ideal TAM is a team player, enjoys working hard, exhibits professionalism, is dedicated to meeting and exceeding expectations, building relationships, has excellent collaboration skills, is able to learn new technologies quickly and uses their time efficiently. What You Will Do • Support enterprise customers in implementing automated and containerized cloud application platform solutions • Learn new technologies quickly, including topics like container orchestration, container registries, container build strategies, and microservices on container platforms • Develop relationships with key business and IT stakeholders and become an expert on a customer's implementation by understanding their top business goals and priorities • Perform technical reviews and share knowledge to proactively identify and prevent issues • Gain understanding of customer technical infrastructures, hardware, and offerings and serve as a customer advocate within Red Hat • Collaborate with the engineering, research and development, product management, and technical support teams • Create customer engagement plans and keep the documentation on the customer's environment updated • Create documentation regarding customer issues and technical details on how to resolve them • Manage and grow customer relationships by delivering attentive, relationship-based support • Build trust with customers and serve as their advocate within Red Hat • Forewarn customers of technology changes or potential disruptions to their service and advice on mitigation strategies. • Provide advice and guidance to customers about their current and future Red Hat products • Troubleshoot technical issues and drive issue escalation with Red Hat and customer teams • Complete analysis and present periodic reviews of operational performance to customer leadership • Engage with Red Hat's field teams, customers, and partners to ensure a positive cloud technology experience and a successful outcome resulting in long-term enterprise success • Communicate how specific Red Hat cloud solutions and our cloud roadmap align to customer use cases • Travel occasionally to visit regional customers What You Will Bring • 5+ years of experience working in a support, development, engineering, IT, or a quality assurance organization • Administration experience with Platform-as-a-Service (PaaS) cloud solutions like Red Hat OpenShift Container Platform • Expertise in enterprise cloud solutions like Platform-as-a-Service (PaaS), containers, Kubernetes, cloud management, and IT automation • Ability to manage and grow existing enterprise customer relationships by delivering proactive, relationship-based support • Competent comprehension of enterprise architecture and strategic business drivers • Ability to manage multiple issues and projects with shifting priorities and timelines • Outstanding written and verbal communication skills and ability to convey complex information to customers clearly and concisely in English • Ability to travel for customer visits and events within the region • Residence within the U.S. Pacific or Mountain Time Zone • Bachelor's degree or an equivalent in a technology-related discipline, ideally computer science or engineering is a plus • Experience working in DevOps environments preferred • Good comprehension of continuous integration (CI) and continuous delivery (CD) concepts a plus • Familiarity with source code management tools like Git or SVN preferred • Red Hat Certified Engineer (RHCE) a plus The salary range for this position is $94,550.00 - $151,170.00. Actual offer will be based on your qualifications. Pay Transparency Red Hat determines compensation based on several factors including but not limited to job location, experience, applicable skills and training, external market value, and internal pay equity. Annual salary is one component of Red Hat's compensation package. This position may also be eligible for bonus, commission, and/or equity. For positions with Remote-US locations, the actual salary range for the position may differ based on location but will be commensurate with job duties and relevant work experience. About Red Hat Red Hat is the world's leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. Benefits ● Comprehensive medical, dental, and vision coverage ● Flexible Spending Account - healthcare and dependent care ● Health Savings Account - high deductible medical plan ● Retirement 401(k) with employer match ● Paid time off and holidays ● Paid parental leave plans for all new parents ● Leave benefits including disability, paid family medical leave, and paid military leave ● Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more! Note: These benefits are only applicable to full time, permanent associates at Red Hat located in the United States. Inclusion at Red Hat Red Hat's culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village. Equal Opportunity Policy (EEO) Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law. Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email application-assistance@redhat.com. General inquiries, such as those regarding the status of a job application, will not receive a reply.