How To Become A National Account Coordinator: What It Is and Career Path

What is a national account coordinator and how to become one

Updated January 8, 2025

3 min read

If you're keen on the idea of keeping and growing customer accounts, then you probably have what it takes to be a national accounts coordinator. The main goal of a national accounts coordinator is to grow existing accounts and revenue by building and maintaining customer relationships with assigned accounts.

In this customer-focused role, you'll typically perform a variety of tasks, including managing the daily administration of major national accounts, seeking out new contacts, and partnering with existing ones. Further duties include offering solutions to improve clients' business, driving revenue by effectively addressing the customer needs, and closing accounts frequently over the phone.

To succeed in this role, you'll need to be a proactive, self-starter who excels at customer service, time management, and communication skills. For those hoping to work in this field, most employers are looking for candidates with solid experience in sales and customer service. A Bachelor's degree in business administration or other relevant field is also highly desired.

ScoreNational Account CoordinatorUS Average

Salary

3.1

Avg. Salary $40,090

Avg. Salary $59,228

Stability level

8.0

Growth rate 4%

Growth rate 0.3%

Diversity

4.3

Race

American Indian and Alaska Native 0.63%

Asian 5.17%

Black or African American 10.64%

Hispanic or Latino 18.21%

Unknown 4.71%

White 60.63%

Gender

female 66.58%

male 33.42%

Age - 48

Race

American Indian and Alaska Native 3.00%

Asian 7.00%

Black or African American 14.00%

Hispanic or Latino 19.00%

White 57.00%

Gender

female 47.00%

male 53.00%

Age - 48

Stress level

8.0

Stress level is high

7.1 - high

Complexity level

8.7

Complexity level is advanced

7 - challenging

Work life balance

6.2

Work life balance is fair

6.4 - fair

Key steps to become a national account coordinator

Explore national account coordinator education requirements

Most common national account coordinator degrees

Bachelor's

64.3 %

Associate

15.9 %

Master's

9.8 %

Start to develop specific national account coordinator skills

Skills	Percentages
National Accounts	15.54%
PowerPoint	11.90%
Logistics	9.41%
Account Management	6.37%
Data Collection	5.70%

Complete relevant national account coordinator training and internships

Accountants spend an average of 6-12 months on post-employment, on-the-job training. New national account coordinators learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a national account coordinator based on U.S. Bureau of Labor Statistics data and data from real national account coordinator resumes.

Research national account coordinator duties and responsibilities

Assist in special pricing and design structures for voice and data services, RFP's and managing all SLA's.
Review and manage any contractual inquires from branches, patients, referral sources, case managers while monitoring all EDI transmission.
Create, process, close sales orders in CRM and GP computer systems.
Create and present compelling PowerPoint presentations for employee training purposes.

Prepare your national account coordinator resume

When your background is strong enough, you can start writing your national account coordinator resume.

You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on a national account coordinator resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.

Choose from 10+ customizable national account coordinator resume templates

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