How to hire a national account coordinator

How to hire a national account coordinator, step by step

Here's a step-by-step national account coordinator hiring guide:

• Step 1: Identify your hiring needs
• Step 2: Create an ideal candidate profile
• Step 3: Make a budget
• Step 4: Write a national account coordinator job description
• Step 5: Post your job
• Step 6: Interview candidates
• Step 7: Send a job offer and onboard your new national account coordinator
• Step 8: Go through the hiring process checklist

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1. Identify your hiring needs

   Before you post your national account coordinator job, you should take the time to determine what type of worker your business needs. While certain jobs definitely require a full-time employee, it's sometimes better to find a national account coordinator for hire on a part-time basis or as a contractor.

   Determine employee vs contractor status

   Is the person you're thinking of hiring a US citizen or green card holder?

   Yes

   No

   A national account coordinator's background is also an important factor in determining whether they'll be a good fit for the position. For example, national account coordinators from different industries or fields will have radically different experiences and will bring different viewpoints to the role. You also need to consider the candidate's previous level of experience to make sure they'll be comfortable with the job's level of seniority.

   The following list breaks down different types of national account coordinators and their corresponding salaries.

   Type of National Account Coordinator	Description	Hourly rate
   National Account Coordinator		$13-25
   Customer Support Representative	A customer support representative is responsible for answering calls and correspondence, providing customer assistance in various technical issues, concerns, or difficulties. There are also instances when they must make calls to follow-up on the issues, or even sell products and services... Show more	$13-22
   Customer Services Coordinator	A customer service coordinator ensures that the company will have a top-level customer service. Thus, they work to maintain the positive image, brand, and prestige of the company... Show more	$12-21

   Show more

2. Create an ideal candidate profile

   Common skills:

   • National Accounts
   • PowerPoint
   • Logistics
   • Account Management
   • Data Collection
   • Account Executives
   • Sales Support
   • Customer Accounts
   • Order Entry
   • Trade Shows
   • Inventory Management
   • Customer Satisfaction
   • Customer Relations
   • Sales Reps

   Check all skills

   Responsibilities:

   • Assist in special pricing and design structures for voice and data services, RFP's and managing all SLA's.
   • Review and manage any contractual inquires from branches, patients, referral sources, case managers while monitoring all EDI transmission.
   • Create, process, close sales orders in CRM and GP computer systems.
   • Create and present compelling PowerPoint presentations for employee training purposes.
   • Research and prepare national/international RFP's to maximize business opportunities.
   • Create client-specific Microsoft PowerPoint presentations to support product and network awareness across the nation.

3. Make a budget

   Including a salary range in your national account coordinator job description is a great way to entice the best and brightest candidates. A national account coordinator salary can vary based on several factors:

   • Location. For example, national account coordinators' average salary in south carolina is 42% less than in washington.
   • Seniority. Entry-level national account coordinators earn 46% less than senior-level national account coordinators.
   • Certifications. A national account coordinator with a few certifications under their belt will likely demand a higher salary.
   • Company. Working for a prestigious company or an exciting start-up can make a huge difference in a national account coordinator's salary.

   Average national account coordinator salary

   $40,090yearly

   $19.27 hourly rate

   ---

   Entry-level national account coordinator salary

   $29,000 yearly salary

   Updated January 21, 2026

4. Writing a national account coordinator job description

   A national account coordinator job description should include a summary of the role, required skills, and a list of responsibilities. It's also good to include a salary range and the first name of the hiring manager. To help get you started, here's an example of a national account coordinator job description:

   National account coordinator job description example

   **About You**
   
   You possess the 3 "P's"...Positivity, Patience, and Professionalism! You are self-motivated and enjoy working solo, but you also like to be part of a team. Your team relies on you for your dependability and great listening skills. You always have your ear to the ground, and are aware of everything that's going on within your department. You love a challenge, enjoy administrative work, and have a knack for helping others.
   
   **Position Snapshot**
   
   Our National Account Coordinators at US Ecology provide support to our National Account Specialists, retail customers, and internal customers. You can expect to prepare invoicing and reports in support of our retail customers.
   
   **Day in the Life**
   
   While no two days are the same, you can expect to:
   
   + Audit and complete invoices for customers.
   
   + Work closely with National Account Specialists to respond to and service retail customers.
   
   + Research and solve customer concerns and questions.
   
   + Assist other departments and divisions with customer needs.
   
   + Enter customer account information and data into the computer system and maintains customer files.
   
   + Attend sales and corporate functions as required.
   
   + Participate in on-call support for customers and USE technicians.
   
   + Prepare invoicing and reports in support of retail customers.
   
   + Perform other related duties as assigned. These are duties which may not be specifically listed in the class specification or position description, but which are within the general occupational series and responsibility level typically associated with the associate's class of work.
   
   **What you need to apply**
   
   + High school diploma or GED equivalent required; Associates or Bachelor's degree preferred
   
   + Excellent communication and problem solving skills
   
   + Ability to work within a team environment and handle multiple tasks
   
   + Strong computer and phone skills required
   
   + Previous customer service experience preferred
   
   + Knowledge of waste industry preferred
   
   US Ecology is an Equal Opportunity/Affirmative Action Employer. We consider all qualified applicants without regard to race, religion, color, sex, gender, national origin, age, sexual orientation, disability or veteran status, among other factors.

   Copy this example

   

5. Post your job

   There are various strategies that you can use to find the right national account coordinator for your business:

   • Consider promoting from within or recruiting from your existing workforce.
   • Ask for referrals from friends, family members, and current employees.
   • Attend job fairs at local colleges to find candidates who meet your education requirements.
   • Use social media platforms like LinkedIn, Facebook, and Twitter to reach potential job candidates.

   Post your job online:

   • Post your national account coordinator job on Zippia to find and recruit national account coordinator candidates who meet your exact specifications.
   • Use field-specific websites.
   • Post a job on free websites.

6. Interview candidates

   To successfully recruit national account coordinators, your first interview needs to engage with candidates to learn about their interest in the role and experience in the field. You can go into more detail about the company, the role, and the responsibilities during follow-up interviews.

   It's also good to ask about candidates' unique skills and talents. You can move on to the technical interview if a candidate is good enough for the next step.

   The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

7. Send a job offer and onboard your new national account coordinator

   Once you have selected a candidate for the national account coordinator position, it is time to create an offer letter. In addition to salary, the offer letter should include details about benefits and perks that are available to the employee. Ensuring your offer is competitive is vital, as qualified candidates may be considering other job opportunities. The candidate may wish to negotiate the terms of the offer, and it is important to be open to discussion and reach a mutually beneficial agreement. After the offer has been accepted, it is a good idea to formalize the agreement with a contract.

   It's equally important to follow up with applicants who don't get the job with an email letting them know that the position has been filled.

   To prepare for the new national account coordinator first day, you should share an onboarding schedule with them that covers their first period on the job. You should also quickly complete any necessary paperwork, such as employee action forms and onboarding documents like I-9, benefits enrollment, and federal and state tax forms. Finally, Human Resources must ensure a new employee file is created for internal record keeping.

8. Go through the hiring process checklist

   • Determine employee type (full-time, part-time, contractor, etc.)
   • Submit a job requisition form to the HR department
   • Define job responsibilities and requirements
   • Establish budget and timeline
   • Determine hiring decision makers for the role
   • Write job description
   • Post job on job boards, company website, etc.
   • Promote the job internally
   • Process applications through applicant tracking system
   • Review resumes and cover letters
   • Shortlist candidates for screening
   • Hold phone/virtual interview screening with first round of candidates
   • Conduct in-person interviews with top candidates from first round
   • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
   • Conduct background checks on top candidates
   • Check references of top candidates
   • Consult with HR and hiring decision makers on job offer specifics
   • Extend offer to top candidate(s)
   • Receive formal job offer acceptance and signed employment contract
   • Inform other candidates that the position has been filled
   • Set and communicate onboarding schedule to new hire(s)
   • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)

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