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  • Fleet Asset Coordinator

    Forward Air, Inc. 4.9company rating

    National account coordinator job in Groveport, OH

    The Fleet Asset Coordinator supports daily trailer asset management by working with internal teams and external customers. This entry-level role helps track trailer allocation, monitor daily needs, and communicate changes in asset requirements to support smooth operations. Core Duties & Responsibilities: Assist with tracking and updating daily trailer allocation Communicate trailer availability and changes in needs with internal teams and customers Monitor basic asset usage and report shortages or excess equipment Help maintain accurate records and simple reports related to trailer inventory Support coordination between operations, customers, and vendors Escalate asset issues to senior team members when needed Requirements: Strong communication and organizational skills Basic analytical ability and attention to detail Willingness to learn asset management and logistics processes Comfortable using basic computer tools (Excel, email, internal systems) Prior experience in logistics or asset management is helpful but not required Skills: Ideal candidate will possess a “can do” attitude with a “will do” work ethic Must have the ability to work in a fast paced/high volume sales environment Transportation industry knowledge and experience is a plus Recruiting/Sales experience is a plus Forward Air is an Equal Opportunity employer. Since 1990, Forward Air has been a leading provider of ground transportation and related logistics services to the North American air freight and expedited LTL market. We offer surface shipping on an accelerated “time-definite” basis, delivering cargo at a specific time, but under less time-sensitive situations - supplying you with a cost effective, reliable alternative to air transportation. We work with companies of all sizes to develop tangible advantages and build the best products to meet your specific needs. Forward Air presents to the wholesale transportation community (logistics companies, freight forwarders, integrated air cargo carriers, passenger/ cargo airlines, and non-traditional shippers), a single-source provider that can deliver more supply chain services and a superior menu of choices. Throughout the years we have added supplementary lines to our linehaul service, such as full truckload operations (Truckload Services), final-mile coverage (Complete Cartage), and an Airline Logistics program, and we will continue to expand our services to meet the changing needs and growth of our customer base. Forward Air is structured to optimize both savings and service to our customers. Direct partnerships with owner-operators and other surface transportation providers, enable us to remain cost-competitive. The Forward Air network is designed with over 90 facilities located at or near major U.S. and Canadian airports, 12 regional sort centers and over 300 beyond points (secondary airports provided through our Complete Cartage service), creating one of the most comprehensive linehaul networks in the industry. Ranked 3rd in Newsweeks 2022 "Americas Most Trustworthy Companies" publication
    $47k-59k yearly est. 1d ago
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  • Project Coordinator - Fire Sprinkler

    Goodwin Recruiting 4.2company rating

    National account coordinator job in Columbus, OH

    Responsibilities: Support the Project Manager with scheduling, job setup, billing, change orders, and project documentation. Track submittals, issue purchase orders, and assist with subcontractor and material coordination. Review job costs, manpower, and progress to help maintain budgets and timelines. Attend site visits and project meetings to support field coordination and resolve issues. Communicate with GCs, superintendents, and internal teams to keep projects on track. Assist with manpower/equipment planning and overall project execution as needed. Qualifications: 2+ years of mechanical or fire sprinkler-related experience. Ability to read blueprints; knowledge of piping or sprinkler installation preferred. Strong organizational, math, and communication skills; basic computer proficiency. High School Diploma or GED required; OSHA 10 and valid driver's license required.
    $39k-56k yearly est. 1d ago
  • Easement Project Coordinator - Remote

    Ducks Unlimited, Inc. 3.3company rating

    Remote national account coordinator job

    Easement Project Coordinator Remote Work Ducks Unlimited (DU) is an American nonprofit conservation organization 501(c) with a mission to conserve, restore, and manage wetlands and associated habitats for North America's waterfowl. This mission closely parallels the goals and mission of one of DU's biggest partners, the Natural Resources Conservation Service (NRCS), and specifically their conservation easement programs administered through the Farm Bill. The NRCS's Agriculture Conservation Easement Program (ACEP), Regional Conservation Partnership Program (RCPP), and the Emergency Watershed Protection Program Floodplain Easements (EWPP-FPE) restore and conserve thousands of acres of wetland and grassland habitat each year. In partnership with NRCS, DU is assisting NRCS with the delivery of conservation easement programs to increase NRCS's capacity to meet growing funding levels. This position will be home-officed, however, will be expected to travel for team meetings and trainings held by DU and NRCS as necessary. The Easement Project Coordinator is a remote position that will support the implementation of NRCS conservation easement programs under the Farm Bill, to restore and conserve wetlands, grasslands, and farmlands nationwide. This position plays a crucial role in helping NRCS enroll and acquire conservation easements. This position will provide direct support to their NRCS Team lead and requires someone that is detail oriented, highly organized, experienced in project management, possesses exceptional communication skills, and is highly motivated to be a part of a large-scale conservation effort. This position involves providing high-level project management functions to team members including tracking project deadlines and expiration dates, maintain data integrity and reporting, development of requisition packages for easement due diligence services, reviewing application and acquisition packages to ensure compliance with NRCS policy. The successful candidate will be a part of an enthusiastic team comprised of federal staff, Ducks Unlimited staff, and other contractors. Duties and Responsibilities: Maintain tracking spreadsheet(s) or project management tool to assist in easement project management. Following NRCS policy standards, review easement agreement packages and quality check them to ensure each is complete and accurate. Regularly communicate the status of each task associated with a project to NRCS State Office staff and/or eligible entity. Tracking each assigned easement project actions from obligation (project start) through acquisition (project completion) will be done following current NRCS protocols. Analysis of project completion timelines and proposed actions necessary to complete acquisition. Work with NRCS State Office or EPD staff to review application packages and document decisions. Work with Field or State offices and/or eligible entities to compile items needed for program application, fund obligation and closing. Assist NRCS with naming and uploading all documents to appropriate NRCS Business Tools, including Conservation Desktop (CD), ProTracts, National Easement Staging Tool (NEST), National Easement Acquisition Tool (NEAT), Document Management Solution (DMS), and Program Activity Management Solution (PAMS). Develop and review requisition packages for completeness. Enter packages into appropriate software system to order any needed due diligence items. Complete an easement success story for each assigned project following acquisition. Participate in regular team meetings to ensure project coordination follows timelines, and any issues are resolved or elevated quickly. Coordinate cross discipline meetings to keep projects moving forward. Capture concepts and actions from meetings and turn them into tangible actions to assist NRCS Project Manager. Draft letters, agendas, and meeting outlines based on team feedback. Produce and maintain a current summary of completed projects - accessible to DU and NRCS for reporting. Maintain a solid understanding of ACEP and RCPP policy, bulletins, national instructions, and program deadlines by Fiscal Year. Assist the NRCS Easement Program Division (EPD) with State ACEP support and other projects as assigned based on individual State needs. Minimum Qualifications: Preferred candidates must have a bachelor's degree in business administration or wildlife, environmental science, restoration ecology or related conservation field, preferably a M.S. The successful candidate must have demonstrated the ability to think strategically, manage multiple assignments with different deadlines, and adopt new approaches in response to changing circumstances. The candidate must be willing and able to travel as needed, including some overnight travel. This position will consist of office work; no fieldwork will be required. Preferred Knowledge, Skills, and Abilities: Experience in private land conservation, conservation easements, agriculture industry, contract administration and/or state, local, or government operations. The ability to learn and translate information into action. Experience and proven ability to encourage collaboration among diverse project partners, with an ability to create and thrive in a team environment. Ability to effectively plan, organize and prioritize work activities and complete tasks to meet deadlines. Excellent written and oral communication skills, with proven ability to convey information clearly. Exceptional interpersonal skills with the ability, style, and personality to foster collaborative problem-solving and resolve or diffuse conflict. Computer literacy with proficiency in word processing, spreadsheet, and database management programs is key. Ability to work independently and maintain a high level of productivity in a remote work environment. These positions will report directly to DU's Manager of Conservation Programs - USDA Partnerships. These positions are for a 3-year term with the opportunity to extend based upon funding availability. Benefits/Salary: Salary $65,000 to $75,000, commensurate with experience & education. We work hard to encourage everyone at Ducks Unlimited to bring their authentic selves to work every day. DU offers an exceptional benefit package that includes comprehensive group medical, prescription, dental, and vision insurance, including spouse and dependent coverage; three weeks paid vacation; paid sick leave and 10 paid holidays; 401(k) plan (including partial employer match); and tuition reimbursement. Application: Please fill out the application materials and attach a cover letter and resume indicating your qualifications and why you are interested in the position. The position will be open until filled. Application Deadline: Applications will be accepted until a qualified applicant is identified. DUCKS UNLIMITED, INC. IS AN EQUAL OPPORTUNITY EMPLOYER It is the policy of Ducks Unlimited, Inc. to afford equal employment opportunity to all qualified persons regardless of race, color, religion, gender, national origin, military status, disability, age, or genetic information, except where age or gender is a bona fide occupational qualification as allowed by the Civil Rights Act of 1964. It is the policy of Ducks Unlimited, Inc. to afford equal employment opportunities to all qualified persons regardless of race, color, religion, creed, national origin, ancestry, sex (including pregnancy, childbirth, lactation and related medical conditions), sexual orientation, gender, gender identity, gender expression, age (40 or over), disability (physical, mental or visual), genetic information, marital status (including registered domestic partnership status), military and veteran status, immigration status, or any other category protected by federal, state or local law.
    $65k-75k yearly Auto-Apply 4d ago
  • Junior SAAS Account Manager

    Sony Corporation of America 4.7company rating

    Remote national account coordinator job

    Sony Electronics Inc. is looking for the risk-takers, the collaborators, the inspired and the inspirational. We want the people who are brave enough to work at the cutting edge and create solutions that will enrich and improve the lives of people across the globe. In addition to competitive pay and benefits, we offer an environment and culture that promotes Diversity, Equity and Inclusion. In addition, our team members enjoy innovative work-life balance opportunities including a hybrid home/office workplace, monthly “Free Fridays”, and early shutdowns on Fridays throughout the year (including half-days during the summer). So, if you want to join a “Best Place to Work” company and make the world say wow, let's talk. Job Description We're looking for a results-driven Account Manager to grow revenue for our cloud-based media management and collaboration platform, serving customers across media, entertainment, and sports. This role owns the full sales cycle, from qualifying inbound leads to hunting and closing outbound opportunities, across a wide range of deal sizes, from fast-moving SMB deals to complex enterprise engagements. You'll work closely with marketing, product, and customer success, engaging with creative, production, post-production, and technical stakeholders to help teams securely manage, collaborate on, and distribute media at scale. Responsibilities Revenue & Pipeline Own and close new business opportunities with ACVs ranging from $15K to $500K+ Manage a balanced mix of inbound leads and outbound prospecting Run efficient sales cycles for smaller deals (~30 days) while managing longer enterprise cycles (~6-12 months) Accurately forecast pipeline and revenue using CRM tools Customer Engagement Conduct discovery calls to understand customer workflows, technical requirements, and buying criteria Present and demo solutions to creative, operations, IT, and executive stakeholders Build business cases and ROI narratives tailored to media & entertainment use cases Negotiate pricing, contracts, and close deals in collaboration with leadership Outbound & Market Development Identify and pursue target accounts in media, entertainment, and sports Develop outbound strategies across email, phone, LinkedIn, and industry events Build long-term relationships with key decision-makers and influencers Collaboration & Feedback Partner with marketing on lead quality and campaign feedback Work with customer success and product teams to ensure smooth handoffs and customer satisfaction Share market and customer insights to influence product roadmap and positioning Minimum Requirements Experience 3+ years of B2B SaaS sales experience, preferably in media, entertainment, sports, or adjacent industries Proven experience closing both transactional and enterprise deals Comfort owning the full sales cycle, including outbound prospecting Experience selling to creative, production, post-production, broadcast, or IT teams is a strong plus Skills Strong discovery, qualification, and consultative selling skills Ability to manage multiple deals at different stages and sizes simultaneously Confident presenter to both technical and non-technical audiences Excellent written and verbal communication skills Experience with CRM tools (Salesforce, Zoho, or similar) Attributes Self-motivated and comfortable working remotely Organized, detail-oriented, and strong at follow-through Curious about customer workflows and technology Team-oriented with a low-ego, high-ownership mindset Preferred Qualifications: Bachelor's degree or equivalent practical experience Experience selling cloud solutions Proven track record of driving revenue growth and achieving quota targets Experience working collaboratively with customer success and marketing The anticipated base pay range for this position is $73,409 to $97,878. The actual base salary offered depends on a variety of factors, which may include as applicable, the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. In addition to a competitive base salary, this position is also eligible for a sales incentive plan. The specifics of the plan vary by role and can include elements related to both individual and company performance. In addition, this position is also eligible for a comprehensive benefits package including healthcare benefits (medical, dental, and vision), paid medical leave, a 401k plan with matching company contributions, vacation time, education assistance, student loan assistance program, eighty hours of paid sick leave time annually, and up to twelve weeks paid parental leave. Sony Electronics is an Equal Opportunity Employer that values employees with a broad cross-cultural perspective. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. All applicants will receive fair and impartial treatment without regard to race, color, religion, sex, national origin, ancestry, citizenship status, age, legally protected physical or mental disability, protected veteran status, status in the U.S. uniformed services, sexual orientation, gender identity or expression, marital status, genetic information or on any other basis which is protected under applicable federal, state or local law. Disability Accommodation for Applicants to Sony Electronics Inc. and Sony of Canada ULC. Sony Electronics Inc. and Sony of Canada Ltd. provides reasonable accommodation for qualified individuals with disabilities and disabled veterans in job application procedures. For reasonable accommodation requests, please contact us by email at **********************, or you can mail your resume to: Sony Electronics, Human Resources Department, 16535 Via Esprillo, San Diego CA 92127. Please indicate the position you are applying for. EEO is the Law EEO is the Law Supplement Right to Work (English/Spanish) E-Verify Participation (English/Spanish)
    $73.4k-97.9k yearly Auto-Apply 8d ago
  • Virtual Hotel Customer Service Coordinator

    Destination Knot

    Remote national account coordinator job

    Company: Destination KnotLocation: Remote - Work From Home As a Virtual Hotel Customer Service Coordinator, you'll help clients arrange lodging for leisure, group, or business travel. You'll ensure each booking runs smoothly while upholding Destination Knot's commitment to exceptional service. ResponsibilitiesUnderstand client needs and travel preferences Provide hotel recommendations and confirm reservations Manage booking changes and follow-up communication Keep detailed, accurate client records RequirementsOrganized and dependable Comfortable with digital tools and remote communication Friendly, professional demeanor Willingness to learn the travel booking process Why Destination KnotCollaborative remote environment Hands-on guidance and self-paced training Access to industry partnerships and hotel programs $45,000 - $65,000 a year We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
    $45k-65k yearly Auto-Apply 24d ago
  • US Customs Clearance Coordinator (Remote)

    A & A Customs Brokers 4.2company rating

    Remote national account coordinator job

    Customs Clearance Coordinator (Remote) Department: U.S. Operations Reports To: Release Supervisor (US) Schedule: Full-time, Monday to Friday . Lumber Release - 9:00am - 5:30pm PST Highway Release - 4:00pm - 12:30pm PST Highway Release - 3:00pm - 11:30pm PST Compensation: $45,000 - $55,000 USD annually, based on experience. This role may also be eligible for a shift differential, an additional pay premium recognising evening or overnight hours worked. Position Summary The Customs Clearance Coordinator plays a vital role in supporting clients by ensuring cross-border shipments are processed accurately, efficiently, and in compliance with all U.S. Customs regulations. This position works independently during the evening shift to process entries across multiple modes of transportation, resolve client issues, and provide exceptional service. This role is ideal for someone with brokerage experience who thrives in a fast-paced environment and enjoys balancing technical accuracy with strong customer service. About A & A Customs Brokers For more than 40 years, A & A has specialised in customs brokerage and international trade-but we are not your typical broker. We pride ourselves on combining deep expertise with a people-first approach. Certified as a Great Place to Work by our employees Remote-first culture, giving you the flexibility to work from anywhere Competitive compensation and comprehensive benefits, including medical, dental, vision, and 401k Unique perks like our Honeymoon Hi-5 paid leave, tuition reimbursement, and extra paid time-off programs Investment in your career growth with training and certification support, including: $2,000 bonus for completing your CCS designation $2,000 bonus for successfully completing the LCB exam and earning your license Our culture is values-driven-we collaborate, innovate, and celebrate wins as a team. At A & A, we believe client service starts with supporting and empowering our people. Key Responsibilities Review documentation and prepare customs release entries for processing Communicate with clients to clear shipments, provide updates, and resolve paperwork issues or customs holds Assign correct tariff classifications (HTSUS) Ensure shipments are released, classified, and billed accurately and in a timely manner Handle general inquiries professionally via phone, email, or internal channels Maintain knowledge of all ports across the U.S. and Canada Ensure compliance with U.S. Customs regulations when completing import documents Support other operational tasks as required Qualifications Required: Previous customs entry release experience Experience processing entries across multiple modes (highway, rail, air, ocean) Strong accuracy and ability to handle large volumes of work under deadlines Ability to work independently during evening shifts Strong customer service and communication skills Preferred: Experience with Softwood Lumber Entries CCS designation or Licensed Customs Broker (LCB) certification Experience working with Partner Government Agencies (e.g., FDA, USDA) Additional Information To learn more about us, visit: ************ See what our team says: Glassdoor Reviews #ServeWithEnthusiasm #MakeItHappen #PlayAsATeam #LearnAndGrow A & A Customs Brokers is a fair and equitable employer. We welcome applications from all qualified candidates regardless of ethnicity, race, age, gender identity, disability, or sexual orientation.
    $45k-55k yearly 45d ago
  • Customer Service Coordinator II - Logistics

    Williams-Sonoma Customer Care Centers

    Remote national account coordinator job

    JOB POSTING ALERT Customer Service Coordinator II Braselton, GA (on-site only) Applications will be considered from December 16th - December 22nd The Home Delivery Customer Service Coordinator II will provide daily operations to support the Operations Manager and team at the Home Delivery HUB. PRIMARY FUNCTIONS: Ensuring the proper execution of daily scheduling needs of multiple customer orders Apply one email/zoom call resolution for customer escalated matters and support dedicated customer email boxes Perform all scheduling functions in a high-volume environment for all WSI product brands Supports multiple HUB Operations in different regions within the Supply Chain Operations Confirming customer delivery windows utilizing all WMS systems as well as updating customer contact information Handle dedicated email lines within 24-48 hours of contact/escalation Research customer inquiries and provide resolution within established timeframes Support and assist with Special Projects as assigned, including handle overflow coverage as needed Meet or exceed assigned B2B Logistics metrics as established by Ops. Manager and department KPIs Keep work area safe, organized and clean according to general office practices and OSHA requirements daily Utilize Williams-Sonoma's Mission, Vision, and Values to govern daily activities while maintaining required accuracy percentages, metrics, and quality standards Coordinators are expected to provide updates to internal and external customers regarding project/order status. They must be able to format their requests or responses with respect to the setting - removing emotion, utilizing proper grammar, and staying organized. Other duties as deemed necessary MINIMUM QUALIFICATIONS: High School diploma or equivalent Excellent attendance and willingness to be part of a team - performing whatever duties as assigned 6 months combined work experience and demonstrated knowledge within Warehouse Management Systems Positive attitude, strong work ethic, ability to work under pressure, and be a fast learner MS Office Proficient: Outlook & Word - Basic to Intermediate; Excel - Intermediate to Advanced Skills highly preferred After in instruction, Coordinators are expected to build tables in Excel that comply with our templates and may be altered to meet customer's needs. They will be exporting data and scrubbing it to reflect accurate and clean information. Strong Communication Skills (Written and Verbal) PREFERRED QUALIFICATIONS: Working knowledge of WSI B2B Logistics or Concierge process, or Project Coordinator experience working on remote teams Acquired/Demonstrated WSI product knowledge for all Brands is preferred Supply Chain Background Coordinators need to be comfortable with the flow of logistics and operations, with relation to facility location. Comfortable with managing multiple software systems Starting pay is $16.50/hr with optional medical benefits, 401k match, PTO and vacation benefits Important Facts: This is a Full-Time, non-exempt level position requiring a 40-hour schedule Monday - Friday, hours TBD based off business need Position is located at the Braselton, GA DC and candidates must live within reasonable commute for consideration
    $16.5 hourly 24d ago
  • Benefit Services Account Representative

    Strsoh

    National account coordinator job in Columbus, OH

    STRS Ohio, STRS STRS Ohio is seeking a Benefit Services Account Representative, to join the Member Benefits/Recipient Benefits Processing team. Established in 1920 and serving Ohio's educators, STRS Ohio is one of the nation's largest retirement systems, serving over 500,000 active, inactive, and retired public-school teachers, and university faculty members, managing approximately $96.9 billion as of June 30, 2024, in assets and paying more than $7 billion in benefits annually. STRS Ohio provides a competitive pay, and a comprehensive benefits package including on-site parking, educational assistance, subsidized medical insurance, fully paid dental and life insurance, vacation and sick leave, retirement benefits and on-site fitness center. At STRS Ohio, you can experience rewarding work in a professional, business casual work environment. We welcome, celebrate, and promote respect for everyone. We are continually seeking bright and talented individuals to join our team. Compensation: $22.69/ hr. or Commensurate with education and experience Work Schedule: 8:00am-5:00pm Monday through Friday (Onsite) General Summary: Under the direction of the assistant director, Recipient Benefits Processing, and the manager, Recipient Benefits Processing, analyze applications and records to process re-employment retiree benefits. Analyze documents in recipient records to process benefit changes, reports and recipient records to replace returned or rejected benefit payments, process federal and state tax withholding and refunds, bank and home address changes and additional death benefit applications. Summary of Responsibilities: Analyze reemployment payment applications and member records and pay the correct reemployment benefit. Process Required Minimum Distribution (RMD) payments for reemployed retirees according to the Internal Revenue Code. Research and reissue returned benefit payments. Determine continued eligibility for the outstanding and stale dated payments and replace the payments as appropriate. Analyze forms and make appropriate bank, address, tax withholding, power of attorney (POA), guardianship and beneficiary designation changes as appropriate. Communicate with members, recipients, beneficiaries, reemployed retirees and other entities regarding data changes; beneficiary designations; reemployed applications and other forms; outstanding check issues and POA/guardianship documents. Evaluate re-employed retiree accounts to determine if a reemployment violation exists, investigate the potential violation and communicate resolution with the recipient. The above list of duties is intended to describe the general nature and level of work performed by persons assigned to this classification. It is not to be construed as an exhaustive list of duties performed by the persons so classified, nor is it intended to limit or modify the right of any supervisor to assign, direct and control the work of associates under supervision. Summary of Qualifications: High school diploma or equivalent required. Associate degree in business or related field preferred however, an equivalent combination of education, training and relevant STRS Ohio experience may be considered in lieu of a degree. Demonstrated ability to analyze information and appropriately apply business rules to process requests such as, but not limited to, eligibility and benefit calculations. Above-average mathematical aptitude required. Above-average oral and written communication skills required. Interpersonal skills necessary to deal effectively and courteously with internal and external contacts required. Above-average organizational skills and a high degree of accuracy and attention to detail required to complete day-to-day and ad-hoc assignments. Proven ability to operate Microsoft Office programs and standard office equipment required. Equal Employment Opportunity Employer Statement State Teachers Retirement System of Ohio (STRS) is an Equal Employment Opportunity Employer and prohibits discrimination and harassment of applicants or employees on the basis of race, color, religion, gender, gender identity or expression, national origin (ancestry), military status, disability, age, genetic information, sexual orientation, or caregiver status, in making employment-related decisions about an individual. ADA Statement STRS Ohio is committed to ensuring access, inclusion, and reasonable accommodations across all its services, activities, programs, and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.
    $22.7 hourly Auto-Apply 60d+ ago
  • Accounts Receivable Representative for a Commercial Painting Services in the US (Home Based Part Time)

    Virtual Coworker 4.2company rating

    Remote national account coordinator job

    • Enter monthly customer invoices into customer payment portals and QuickBooks Online (QBO) for the client • Follow up on customer invoices that are due, and be proactive about collecting on a timely basis. • Run detailed accounts receivable (AR) aging reports and keep notes on all open invoices for collections efforts • Collect all required documents that customers require in order to be paid (waivers, certifications, etc) • Factor AR, and account for it in QBO, as needed to keep cash flow positive and stay within agreements with factoring company • Apply customer payments in QBO timely, including joint checks, so we know what is outstanding. Ensure open AR and income statement revenue is accurate, including reducing AP for the joint checks. • Inform CFO on what is currently due in accounts payable systems for weekly payment processing • Other duties as assigned The Accounts Receivable Representative must also attend all applicable company training and management meetings unless otherwise excused by the Company. "}},{"field Label":"Must Haves","uitype":110,"value":"• Tech Savy • Prior experience with AP\/AR"},{"field Label":"Home Office Requirements","uitype":110,"value":"Please only apply for this role if you have the following home office requirements: · Perfectly working headset and webcam · Stable internet connection of at least 25 Mbps ~ 50 Mbps · Up to date computer system with a minimum of Windows 10 or later and mac OS Monterey (12.0) or later · Quiet room with no distractions or background noises · A backup plan if the power goes out or if your internet connection becomes unstable during your shift Only applicants meeting the strict criteria above will be contacted."},{"field Label":"Connect With Us","uitype":110,"value":"https:\/\/virtualcoworker.com.ph https:\/\/virtualcoworker.com\/our\-culture https:\/\/********************************* https:\/\/*************************************************** Mobile":false,"iframe":"true","job Type":"Part time","apply Name":"Apply Now!","zsoid":"8208015","FontFamily":"Arial, Helvetica, sans\-serif","job OtherDetails":[{"field Label":"Job Category","uitype":2,"value":"Accounting\/Bookkeeping"},{"field Label":"Work Schedule","uitype":1,"value":"Monday \- Friday, 12 PM \- 5PM Mountain Standard Time"},{"field Label":"Hours Per Day","uitype":2,"value":"Other - 5 to 7 hours per day"},{"field Label":"Industry","uitype":2,"value":"Trade and Labor"},{"field Label":"Client Location","uitype":2,"value":"USA"},{"field Label":"Work Location","uitype":1,"value":"Home Based \- Philippines"},{"field Label":"City","uitype":1,"value":"Lehi"},{"field Label":"State\/Province","uitype":1,"value":"Utah"},{"field Label":"Zip\/Postal Code","uitype":1,"value":"84043"}],"header Name":"Accounts Receivable Representative for a Commercial Painting Services in the US (Home Based Part Time)","widget Id":"***********0390320","is JobBoard":"false","user Id":"***********0027001","attach Arr":[],"custom Template":"3","is CandidateLoginEnabled":true,"job Id":"***********8932246","FontSize":"12","google IndexUrl":"https:\/\/virtualcoworker.zohorecruit.com\/recruit\/ViewJob.na?digest=mYhLPVmsdoeEYzvtj4AKbYOisDQpccCBp.lTi.OWTek\-&embedsource=Google","location":"Lehi","embedsource":"CareerSite","logo Id":"idwop0ece2fcac21a443ba16938fb832bdc3b"}
    $34k-42k yearly est. 35d ago
  • Customer Service Coordinator II - Logistics

    Williams-Sonoma, Inc. 4.4company rating

    Remote national account coordinator job

    JOB POSTING ALERT Customer Service Coordinator II Braselton, GA (on-site only) Applications will be considered from December 16th - December 22nd The Home Delivery Customer Service Coordinator II will provide daily operations to support the Operations Manager and team at the Home Delivery HUB. PRIMARY FUNCTIONS: * Ensuring the proper execution of daily scheduling needs of multiple customer orders * Apply one email/zoom call resolution for customer escalated matters and support dedicated customer email boxes * Perform all scheduling functions in a high-volume environment for all WSI product brands * Supports multiple HUB Operations in different regions within the Supply Chain Operations * Confirming customer delivery windows utilizing all WMS systems as well as updating customer contact information * Handle dedicated email lines within 24-48 hours of contact/escalation * Research customer inquiries and provide resolution within established timeframes * Support and assist with Special Projects as assigned, including handle overflow coverage as needed * Meet or exceed assigned B2B Logistics metrics as established by Ops. Manager and department KPIs * Keep work area safe, organized and clean according to general office practices and OSHA requirements daily * Utilize Williams-Sonoma's Mission, Vision, and Values to govern daily activities while maintaining required accuracy percentages, metrics, and quality standards * Coordinators are expected to provide updates to internal and external customers regarding project/order status. They must be able to format their requests or responses with respect to the setting - removing emotion, utilizing proper grammar, and staying organized. * Other duties as deemed necessary MINIMUM QUALIFICATIONS: * High School diploma or equivalent * Excellent attendance and willingness to be part of a team - performing whatever duties as assigned * 6 months combined work experience and demonstrated knowledge within Warehouse Management Systems * Positive attitude, strong work ethic, ability to work under pressure, and be a fast learner * MS Office Proficient: Outlook & Word - Basic to Intermediate; Excel - Intermediate to Advanced Skills highly preferred * After in instruction, Coordinators are expected to build tables in Excel that comply with our templates and may be altered to meet customer's needs. They will be exporting data and scrubbing it to reflect accurate and clean information. * Strong Communication Skills (Written and Verbal) PREFERRED QUALIFICATIONS: * Working knowledge of WSI B2B Logistics or Concierge process, or Project Coordinator experience working on remote teams * Acquired/Demonstrated WSI product knowledge for all Brands is preferred * Supply Chain Background * Coordinators need to be comfortable with the flow of logistics and operations, with relation to facility location. * Comfortable with managing multiple software systems * Starting pay is $16.50/hr with optional medical benefits, 401k match, PTO and vacation benefits Important Facts: * This is a Full-Time, non-exempt level position requiring a 40-hour schedule * Monday - Friday, hours TBD based off business need * Position is located at the Braselton, GA DC and candidates must live within reasonable commute for consideration
    $16.5 hourly Auto-Apply 27d ago
  • Customer Service

    Tawk

    Remote national account coordinator job

    Qualifications Are you looking for a fast-paced job that will allow you to utilize your superior customer service skills in a rewarding environment? We would love for you to become a respected member of our team! As a valued customer service representative, you will be the first line of communication for our customers and will become the trusted face of our company. Earn monetary rewards and prizes as you help drive yourself and your team to successfully meet monthly, quarterly and annual sales goals. Experience the excitement of fostering team unity as you work closely with management and fellow employees to nurture trust and build rapport with our customers. Requirements Interact by answering phone calls promptly, responding to emails within 24 hours Reach out and follow up with all lead generation channels running Booking cleaning jobs for cleaning technicians - when a customer calls, connecting them to the right cleaner Someone who is good at managing social media channels - IG and FB All 24-hour before emails need to be sent out (on how to prepare for their clean) Organized and resourceful Knowledge social media channels - IG and FB Marketing or branding experience is a plus! Knowledge with tools tawk.to, Canva, FB, IG, Word or Adobe is a Plus! Good with Written & Verbal Communication Skills Communicate via teams, email, or phone calls. Excellent interpersonal skills and customer focused Excellent people skills and team player Amendable to work 40 hours in a week Responsibilities Call all clients booked in for the day, to ensure they are still on for their clean - ideally at least 24 hours prior Contact cleaners to ensure they are aware of their schedule for the day - currently 8 cleaners Responsible to log into the systems at the beginning of the day All lead gen sources and they would begin to respond to leads and follow up and call back all potentials If there are customers that have been one-time cleans - call them and try and convert them to maintenance cleans. If a customer calls, vet t - Ihem, ensure they understand what we offer, check on availability, then coordinate alternative days if that day isn't available Someone who is ensuring customer is receiving consistent info (re offers), and making emails are going out. Set up and send email campaigns Additional Information What we offer: Remote Job ONLY 8:30 AM to 5:00 PM EST (New York Time) We offer competitive salary starting Php 25, 000/month (depending on the requirements)
    $34k-46k yearly est. 1d ago
  • Customer Service (REMOTE)

    Path Arc

    Remote national account coordinator job

    The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer's problem. Must be willing to listen, learn, and resolve any customer inquiry. Customer Service Job Duties and Responsibilities Excellent customer care and focus; ability to assess customers needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience Answer and manage incoming calls, emails, chats, and Voicemails Ability to learn and follow all customer service procedures and policies Strive to meet and go above personal and team target goals Record, organize and file customer interactions and account changes Able to up-sell if needed Able to schedule call back and appoints to resolve customer needs Customer Service Job Requirements and Qualifications Previous experience in customer support, client services, sales, or a related field Excellent at communicating over the phone and other communication platforms Basic computer skills and experience Ability to multitask Excellent time management and prioritization skills Ability to listen actively, relay information, and answer questions and/or concerns. Customer-focused for positive customer experience and resolution Benefits Health Insurance (Dental and Vision included) Excellent Retirement plan Tremendous upward mobility into other positions and management Flexible hours Entirely Remote/Work From Home Only Student Loan Assistance Programs
    $34k-46k yearly est. Auto-Apply 60d+ ago
  • Work From Home Customer Service Coordinator

    Arsenault

    Remote national account coordinator job

    Full Job Description Work From Home Customer Service Coordinator - Specialty Servicing More Than Just a Bank, More Than Just a Career Your Voice is our voice. Well champion you. The best people listen and then say, How can I help? Thats what we do at Arsenault. Its how we take care of our customers. Its how were changing banking for good, with compassion and real solutions. Money can be stressful; getting help shouldnt be. Our Customer Care team is supported and empowered to be the best people to people. And well have your back every step of the way. Thats life at Arsenault. More Than Just Training, More About You At Arsenault, its important that our associates have the necessary skills and know-how to succeed in their roles and best serve our customers. For that reason, we invest heavily in both formal and informal learning development opportunities. Through these training programs and your day-to-day work, youll find that successful associates at Arsenault will: Demonstrate ability and willingness to learn, strong attention to detail, positive attitude and ability to be flexible and embrace change Demonstrate a strong customer focus rooted in empathy Communicate effectively with peers, management and customers Exercise good judgment and independent decision-making skills Demonstrate exceptional listening, questioning, call control, and de-escalation techniques Be proactive, have effective time management and organizational skills Display dependability with a solid attendance record Maintain sufficient reliable private internet connection, not supplied by use of cellular data (Not a hot spot) Compensation $20 per hour An additional 5% applies to Las Vegas, NV and Wilmington DE More Benefits, More Health, More Wealth, and More Life Arsenault believes in encouraging you to fill up your cup and come back fresh. Combine that with above and beyond benefits and you might be onto something. Medical, Dental, Vision, Prescription coverage Day 1 Flexible Schedule Options Paid Time Off Wellbeing offerings such as backup childcare and Mental Wellness support Tuition Reimbursement Paid Training and Development offered quarterly Flexible Spending Account Life Insurance as well as Disability Disability Insurance 401 K and Stock Purchase Plan Basic Qualifications High school diploma, GED or equivalent certification At least 1 year customer service experience Work at Home Technology Requirements A secure home office environment that is free from background noise and distractions A reliable private internet connection that is not supplied by use cellular data (hot spot) Cable or fiber connections are preferred Internet service download speeds must be at least 5 mbps, with 10+ mbps preferred - check your download speed using a speed test. A sample one can be found here. To test your home internet from your personal computer at home,Sustained ability to maintain latency less than 250 ms in voice calls is required Hard wired connectivity is preferred, any use of wireless connectivity must be Private (non-public) and password protected through WPA2-PSK (AES) encryption. If you have any questions about your encryption, please consult with your internet provider A private network is password protected where you have ownership or line of site to every device on the network Arsenault reserves the right to request proof of internet provider, speed and service package from the associate Requirements are subject to change, as new systems and technology is delivered. Arsenault reserves the right to modify internet service requirements with sixty (60) days notice.
    $20 hourly 60d+ ago
  • Remote work from home ; Customer Service Excellence (Remote)

    Realit's

    Remote national account coordinator job

    Leverage your computer skills to provide customer service, from home! RealIT's connects you to the Arise platform without paying the business start up fees. When you join RealIT's , an Arise IBO, you will be considered an Independent Contractor to the IRS. This means that you are responsible for your own taxes. You will receive a 1099 for your work from home services throughout the year. Please remember it is your responsibility to file your taxes with the IRS annually. You choose your program which has a training class fee. You are not paid for training, but special financial assistance is available to apply to course fees if approved. About Arise Arise connects small call center companies, with people like you, to prestigious Fortune 500 clients through a virtual platform. Arise provides the clients, your company provides the service. YOU have the power to choose your clients, and schedule from the comfort of your own home. You have the opportunity to live your work from home dream. When you own your own business, you're the boss. Register to use the Arise Platform, and have the freedom to be your own boss! Benefits of registering to use the Arise Platform: Be your own boss, and work from home with RealIT's as your sponsor and support team behind you the entire way Schedule your work around your life, not the other way around Extra money for holidays or escape the 9-to-5 WHAT TO EXPECT: A day in the life using the Arise Platform to provide service: -Providing contact center services from home -Supporting some of the largest companies in the world -Documenting all issues, resolution and follow up actions -Learning about products and services to accurately and efficiently resolve customer inquiries on the first contact WHAT IT TAKES TO SUCCEED: -Quiet place to work set up in your home. -Excellent PC and computer skills. -The ability to navigate multiple computer programs. -Great customer service and communication skills. EDUCATION NECESSARY: No degrees necessary - great work from home opportunity for anyone who is ready to start a business and be their own boss. WHAT YOU'LL BE DOING: Providing great inbound customer support for amazing global brands. To get started please submit your resume and confirm your computer meets the Arise standards below Requirements for CSP's Below are the technical requirements you will need for Arise. The requirements for before and after training varies slightly. In training you will only need a USB Headset, Computer and Internet. After completing training and you are servicing the client all requirements must have been met. Please note that these requirements are standard and may vary depending on which client you pick to start training with. It is always good to complete the Arise Profile and Background Check to see the list of client and determine which client require above standard hardware requirements. If you already have a profile, login and open the clients PDF or if you need to create one visit our careers page. Desktop or Laptop You can use either a Desktop or Laptop to service any of Arise clients. The computer will need to meet a minimum spec requirement which is a Dual-Core CPU with 2.8GHz and 4GB's of RAM with Internet Connection. You must be hardwired into the Desktop or Laptop. USB Headset You will need a USB Headset which plugs into your desktop or laptop via a USB port. This will be your headset throughout all of training and for coaching after training. Located in the Melbourne, Florida area, our Arise Careers Work From Home program is not available for residents of California, Connecticut, Maryland, Massachusetts, New York, Oregon, and Wisconsin. *Financing available upon approval.
    $31k-40k yearly est. 56d ago
  • Project Coordinator

    Advanced Systems Group 4.2company rating

    Remote national account coordinator job

    Description About Us: Advanced Systems Group, LLC enables creativity through better technology and operations for media creatives and content owners. From acquisition to delivery, on-premises or in the cloud, ASG ensures our clients' success through tailored solutions. One of North America's largest Media and Entertainment Technology and Operations suppliers, we provide engineering services, physical and cloud integration, training, support, and managed services. Our Managed Services deliver customized operations and services for all phases of media production, including creative and engineering. Founded in 1997, and providing nationwide services, ASG has teams based in Northern California, Los Angeles, the New York Tri-State Area, the Southeastern US, and the Rocky Mountain Region. We are looking for: Advanced Systems Group LLC. is seeking an experienced Systems Integration Project Coordinator to join our high performing team and oversee audiovisual systems integration projects while helping to ensure client success. Our portfolio covers an array of projects including but not limited to supporting sales, designing, building and expanding video production studios, sound recording studios, corporate event centers, video presentation systems, commercial sound systems, and screening rooms. The successful candidate will join our Broadcast Systems Integration and Professional Services team, which is an extraordinarily talented group of engineers and project personnel who thrive in our collaborative work environment with our dynamic portfolio of projects. This role is remote within the US (California-based candidates preferred) with occasional travel as needed. This role will work West Coast hours. The application window for this role is from September 24th through October 24th, and the target start date is November 10th. Job Responsibilities: Presale Support: 10% Monitor vendor special pricing registration with inside sales or buyer group. Organize and store proposal document to proper folder. Create and maintain System Integrations sales opportunities. Create and price out a Q360 quote. Project Initiation and Execution: 75% Review and audit Q360 quote for accuracy before pushing a new job IDs. Participate in Project meetings with Project Manager, Project Engineer, Buyer, and other project team members. Responsible for creating, organizing, filling, and sharing project folders and project documentation. Support Project Manager to set up WBS and create Time bill tasks in Q360 ERP System. Team up with project team, procurement department, and vendor to secure on-time equipment/materials delivery. Responsible for creating Inventory sheet, maintaining the data, and providing report periodically. Assist Project Manager on Change Order process including tracking changes, Pricing out Change Orders, organizing and producing client facing Change Orders, and Change Order procurement. Maintain and track project Bill of Materials (BOM) in the entire project cycle. Responsible for providing regular reports to Project Team such as Lead Time report, ETA report, Back Order report, RMA report, etc. Acting as a process owner facilitates the overall project RMA process. Team up with Project Manager and Finance Manager to understand and monitor project budgets in ERP system. Request project billing and create back up documentation. Ad Hoc project tasks. Project Close-Out and Warranty Support: 15% Support Project Manager on Project Close Out process including compiling submittals, generating net equipment list, generating Serial Number list, collecting equipment data sheet and manuals, and collecting manufacture warranty info, etc. Assist Finance Manager and Project Manager on project financial close out in Q360 system. Set up 1 year workmanship warranty contract in Q360. Set up and maintain service calls and handle warranty RMAs. Required Qualifications & Experience: 3-5 years of experience in project coordination or related roles. Advanced MS Excel and Google Sheet Skills (advanced formulas, pivot tables). Experience working with Word, SharePoint and Smartsheet. Strong organizational and multitasking abilities. Willing to travel and work on-site as necessary (less than 5%). Preferred Qualifications & Experience: Experience with Q360. Experience in any of the following industries: AV systems integration, construction, or accounting. Compensation & Benefits: This full-time role offers a salary of $60,000-$75,000 depending on experience. At Advanced Systems Group, we prioritize an inclusive work environment and offer a variety of benefits to support our diverse team, including: Comprehensive medical coverage with 3 different plans to fit your needs, and 100% of the employee medical premium covered by ASG. Discounts on health and wellness programs, plus savings on travel and more. Voluntary benefits including disability, accident, critical illness insurance, and pet insurance. Employee Assistance Program offering counseling, financial coaching, and more. Paid time off to relax and recharge. Additional benefits to help you plan for the future, like life insurance and 401k. Interested applicants, including those from Washington state, may contact [email protected] to request a full disclosure of the benefits offerings. Advanced Systems Group LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
    $60k-75k yearly Auto-Apply 60d+ ago
  • Account Representative- Client Services

    Quadax

    Remote national account coordinator job

    Quadax offers the total package: premier healthcare revenue cycle tools supported by a first-class customer service organization. We assist providers to achieve their financial goals of increased cash flow with increased efficiency and decreased expense. Quadax is a national leader in Revenue Cycle Management for laboratories, specializing in outsourced services and cloud-based software. We help laboratories in all disciplines navigate unique reimbursement challenges; emerging medical technology providers particularly benefit from our experience with thousands of successful reimbursement outcomes. Within Quadax EDI Services, the expertise of our Edits & Documentation Group and the partnership of our dedicated support staff give Quadax clients the edge, enabling them to collect better, collect faster, and collect more. We equip you with Xpeditor, featuring comprehensive claims management and editing, with Xtensions for remittance management, denial management, eligibility and claim status transactions, and support for Axis, our Audit Control application for management of RAC and other audits. Quadax is committed to improve the financial performance of organizations in the healthcare industry by creating efficiencies in their revenue cycle with innovative strategies, products, and services built on superior technologies, delivering relational service with integrity and dedication. We put people first, corporately embracing integrity, respect, teamwork, and dependability. Job Description Our Account Representatives act as a conduit between clients, who bill medical insurance claims electronically, and Quadax. The Account Representative is the face of Quadax and interacts with both clients (hospitals and physician practices) and Quadax personnel alike. ***Preferred location for this position is Grand Rapids or Lansing Michigan*** ***This is not a Sales position.*** Responsibilities: Assist clients with setup, some implementation, and daily operations of the Quadax electronic claims processing software called Xpeditor. Must be ready and able to train staff (current and new) on product features as well as everyday use. Read multiple reports and try to identify billing trends for clients. Present clients with additional products and features. Contact different insurance payers while researching reasons why medical claims did not pay or pass edits. Assist clients in writing custom data converts and test these upon implementation. Other duties as assigned. Qualifications Must currently reside in Michigan near Lansing or Grand Rapids Bachelor's degree preferred Detail oriented and good investigative and software troubleshooting skills Must be able to multitask Knowledge of medical billing practices or Electronic Data Interchange processes Ability to maintain a professional relationship with multiple clients while being personable, to establish better lines of communication Must be “jack of all trades” and be able to learn essential functions of the many different departments and teams that stand behind the Quadax product Sufficient public speaking skills Must be willing to travel via plane with overnight stays Ability to maintain confidentiality Additional Information Competitive benefits package including PTO, flex scheduling, health insurance, dental insurance, 401k Employee referral program Various monthly wellness driven initiatives Clean, modern work space Conservative and health conscious culture Paid Holidays Basic Life Insurance and Short Term Disability plans at no cost Yearly reviews with salary increases and opportunity for career advancement Apply Now: ****************************************************************************************************************************************** Redirect=false&jan1offset=-300&jun1offset=-240
    $28k-36k yearly est. 1d ago
  • Account Service Representative (Columbus, Ohio)

    Sonic Healthcare USA 4.4company rating

    National account coordinator job in Worthington, OH

    We're not just a workplace - we're a Great Place to Work certified employer! Proudly certified as a Great Place to Work, we are dedicated to creating a supportive and inclusive environment. At Sonic Healthcare USA, we emphasize teamwork and innovation. Check out our job openings and advance your career with a company that values its team members! JOB DESCRIPTION Position: Account Service Representative (ASR) - Columbus, Ohio Position Summary: Account Service Representatives are positions assigned to the Sales Department in Toledo, OH. Each representative is tasked with territory management of an existing territory. In order to fully service their territory, each ASR will be provided a list of accounts specific to their territory. Managing such accounts shall consist of assessment of service needs, financial assessment, and overall growth of each account. Principle Responsibilities: Territory management of a specific territory. To comply with all policies and procedures of the company. Follow up on a timely basis to all client and employee requests. Insure proper documentation and materials are accurately completed. Perform financial assessments of existing accounts. Develop Organic Growth within assigned territory. Communicate effectively and professionally with internal and external employees. Scope: It is imperative that each ASR manage their time appropriately and efficiently. Much of their time will be spent building relationships and communicating client's issues to the operations department. It is the responsibility of each ASR to manage the financial relationship as well as service aspects of each client within the assigned territory. Education: College degree in Business Management and or Marketing preferred but not required. Experience: Previous outside service management in the medical field of 2 years preferred but not required. Skills: The ability to communicate effectively orally and written. All ASR's are to manage their time efficiently and complete their pending paperwork accurately and timely. Scheduled Weekly Hours: 40 Work Shift: Job Category: Sales Company: Sonic Healthcare USA, Inc Sonic Healthcare USA is an equal opportunity employer that celebrates diversity and is committed to an inclusive workplace for all employees. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, age, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
    $28k-35k yearly est. Auto-Apply 60d+ ago
  • Customer Service Coordinator

    Wisconsin Coach Lines Inc.

    National account coordinator job in Ashville, OH

    Job Title: Customer Service Coordinator Job Type: Full Time (on site 5 days/week) Education Level: High School Diploma Salary Range: Commensurate with Experience * This opportunity is contingent upon the successful award of a contract* Summary Bus Company Holdings US, LLC (dba Coach USA), a motorcoach transportation company, is looking for a full-time Customer Service Coordinator with a minimum of five (5) years of experience in customer service, customer engagement, marketing, and communications. The ideal candidate will be an exceptional communicator and be able to establish credibility, lead by influence, and exercise strong customer service and engagement skills. The incumbent will report to the General Manager. Responsibilities: * Coordinate daily customer service operations to ensure timely, professional, and high-quality support for all transportation clients * Serve as the main point of contact between customers, dispatch, and operations teams to resolve issues and keep communication flowing smoothly * Monitor call center performance and customer feedback, using insights to improve service delivery and enhance customer satisfaction * Develop and support customer engagement initiatives that strengthen relationships and promote brand loyalty * Mentor and guide call center representatives, fostering a positive team culture focused on accountability and service excellence * Partner with marketing and communications teams to align customer messaging, promote new services, and respond effectively to customer needs Requirements: * Proven ability to lead by influence and build credibility across teams and departments. * Exceptional verbal and written communication skills, with strong attention to detail and professionalism. * Demonstrated success in managing customer relationships and resolving complex service issues in a fast-paced setting. * Strong analytical and problem-solving skills, with experience using data or metrics to drive service improvements * Proficient in CRM systems and call center software, with solid organizational and multitasking abilities Interested candidates can apply at ***************** Coach USA is an Equal Employment Opportunity employer. In compliance with Federal and State equal employment opportunity laws, qualified applicants are considered for all positions without regard to race, color, religion, national origin, sex (including gender identity, sexual orientation, and pregnancy), age, genetic information, disability, veteran status, or other protected class.
    $27k-36k yearly est. 5d ago
  • Junior Account Manager

    GTT Communications 4.6company rating

    Remote national account coordinator job

    About GTT: GTT provides secure global connectivity, improving network performance and agility for your people, places, applications, and clouds. We operate a global Tier 1 internet network and provide a comprehensive suite of cloud networking and managed solutions that utilize advanced software-defined networking and security technologies. We serve thousands of businesses with a portfolio that includes SD-WAN and other WAN services, internet, security, and voice services. Our customers benefit from a customer-first service experience underpinned by our commitment to operational excellence. For more information on GTT, please visit ************ Role Summary: The Junior Account Manager (JAM) enables all aspects of an efficient sales motion within a sales team by developing strong relationships with the team leader (Director) and individual Account Directors to ensure necessary and repeatable sales activities are completed in accurate and timely fashion. Routinely interacting with a wide range of GTT ecosystem members and directly with clients, the role is intended to provide essential support to the sales team while providing an entry level path for aspiring sales professionals. The JAM is an excellent communicator, highly organized, and eager to grow into a full-cycle Account Director role. Job Scope: This role primarily interacts with sales teams, sales support, order processing, sales engineering, marketing, and service delivery in addition to direct customer facing activities. Duties and Responsibilities: * Account Management: Serve as the primary point of contact for a designated portfolio of low-billing accounts to ensure satisfaction, and identify upsell opportunities * Manages the end-to-end quoting process for new logo and existing base of accounts for quotes with the following criteria: (1) 25+ Sites; (2) Budgetary to Firm Pricing: when pricing moves from Budgetary to Firm; (3) Improvement in Pricing: when there is a request for further refinement in discounting beyond initial rack rate quote ICM provided; (4) Refinement to Design: when there is a request to dive deeper in to design and solutioning; (5) Implementation: when implementation equals SD-WAN * Order Processing: Assist in the seamless transition of approved quotes into formal sales orders * Proactive Check-ins: Perform regular, scheduled check-ins with managed accounts to maintain consistent engagement * Order Processing: Assist in the seamless transition of approved quotes into formal sales orders * Accelerate sales revenue by completing repeatable tasks in support of the sales function such as quoting, proposal development, forecast support and administrative activity. * May be required to facilitate customer order requests for moves, adds, changes, and disconnects. Initiates orders and ensures that the orders have been completed in a timely and accurate manner to the customer's satisfaction. * Data entry and reporting utilizing multiple internal systems and processes. * Participation in internal sales meetings including forecasting, churn and install support. * Participation in external client meetings in support of sales activity. * Providing quality support to all stages of the sales cycle as needed to accelerate sales results. * Develop a comprehensive knowledge of GTT products, solutions, and technologies in the managed services provider space. * Develop the ability to operate independently as an effective customer facing member of the GTT sales team. * Performs other duties as assigned Desirable Experience/Qualifications: * Experience working as part of a technology sales team * Grasp of managed services to include Connectivity, SDWAN, Security, and SASE * Previous experience working in a 100% remote home environment within a complex team environment. * Excellent interpersonal, verbal and written communication skills with sound presentation techniques and aptitude. Hours/Travel/Shift: * Standard business hours, Monday - Friday. Core Competencies * Industry awareness: Knowledge of the organization's industry group, trends, directions, major issues, regulatory considerations, and trendsetters; ability to apply industry knowledge appropriately to diverse situations. * Networking awareness: Understanding of the business value of creating mutually beneficial relationships with individuals outside of incumbent's own organization and ability to generate productive relationships with internal and external partners that improve access to resources and expertise. * Cross-functional Collaboration: Knowledge of collaborative techniques and approaches; ability to promote a culture of continuous improvement and working together across functions to solve business problems and meet business goals. * Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviours. * Negotiating: Knowledge of successful negotiation concepts and techniques; ability to negotiate successfully across the organization and with external vendors and clients in a constructive and collaborative manner. * Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations. * Relationship Management: Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers. * Perseverance and Follow-Through: Knowledge of how to maintain and record contact with customers and prospects; ability to effectively continue an approach to a customer or customer group through repeated contacts and in spite of initial uncertainty about the outcome. * Value Selling: Knowledge of the principles and practices for selling products, technology and services; ability to provide overall product/service 'value' and to differentiate support offerings that address clearly understood customer needs. Universal Competencies * Continuous Improvement: Knowledge of transformation initiatives to drive fundamental changes, enhance responsiveness and efficiency to core business practices. Ability to drive cultural changes from best effort to results oriented. * Customer First (Customer Facing): Knowledge of customer interactions, creating a culture of accountability, collaboration and partnership. Ability to build an environment supporting customer value creation at every level. * Operational Excellence: Understanding the system-driven processes for consistency and scalability. Ability to re-focus processes and systems from integration activity to maximizing a positive customer impact and anticipating future trends. EEO Statement GTT provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, GTT complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. GTT expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of GTT's employees to perform their job duties may result in discipline up to and including discharge.
    $29k-38k yearly est. Auto-Apply 19d ago
  • Account Service Representative

    R2 Logistics 4.0company rating

    National account coordinator job in Westerville, OH

    Are you looking for an opportunity in an energetic office environment that allows you to utilize your administrative and customer service skills? Ask yourself the following questions to see if the Account Service Representative at R2 Logistics is the right role for you: Are you an outgoing problem-solver who multitasks effectively and strives for perfection? Do you thrive in a fast-paced team-oriented setting? Would you describe yourself as proactive, persuasive, and disciplined? The Account Service Representative (ASR) plays a vital role in our operation's structure. As a third-party logistics provider (3PL), R2 Logistics provides shipping solutions for manufacturing customers nationwide. ASR's ensure seamless communication from order entry to freight delivery, allowing us to provide the highest level of customer service. Responsibilities: Data Entry - Accurately entering customer orders into the transportation management system; accounting for changes in linehaul costs, fuel surcharges, and customer requirements Tracking Shipments - Communicating via phone and email with contracted carriers to record their locations Problem Resolution - Proactively investigating issues that arise in transit, assessing their impact on delivery times, and working with team members to provide solutions to ensure on-time delivery Schedule management - Creating pickup and delivery appointments via phone and email; informing team members of any scheduling conflicts Book loads - Negotiating rates with partner carriers to cover shipments Assist with additional responsibilities as needed Requirements: A proactive approach to problem-solving Effective and persuasive communication skills Ability to provide outstanding customer service when faced with a challenge Excellent follow-up skills, with a keen eye for details Ability to multitask and produce results in a time-sensitive setting Energetic and positive attitude Benefits: Medical/Dental/Vision/Life insurance Paid holidays, vacation, and sick time 401K with company match Competitive compensation Full-cycle training (industry & position) Competitive base salary Opportunity for internal career advancement About R2 Logistics: Founded in 2007, R2 Logistics has thrived through the dedication and tenacity of our employees. We have become an industry leader through providing unparalleled customer service, based on a ‘strive to win' competitive mentality. As a third-party logistics (3PL) company, we provide our customers access to our network of contracted transportation providers. With no trucks of our own, we contract asset-based transportation companies to provide the equipment needed to move hundreds of daily shipments for our customers. R2 Logistics is an equal opportunity employer. All qualified applicants will receive consideration regardless of age, race, color, religion, sex, sexual orientation, gender identity, national origin, or status as a qualified individual with a disability, or Vietnam era or other protected veteran. R2 Logistics participates in E-Verify, and will provide the federal government with your Form I-9 information to confirm US work authorization upon acceptance of a job offer and completion of the Form I-9.
    $28k-34k yearly est. 12d ago

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