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National account coordinator skills for your resume and career

Updated January 8, 2025

6 min read

Quoted expert

Stuart Greenfield Ph.D.

National account coordinator example skills

Below we've compiled a list of the most critical national account coordinator skills. We ranked the top skills for national account coordinators based on the percentage of resumes they appeared on. For example, 15.5% of national account coordinator resumes contained national accounts as a skill. Continue reading to find out what skills a national account coordinator needs to be successful in the workplace.

15 national account coordinator skills for your resume and career

1. National Accounts

Here's how national account coordinators use national accounts:

Collaborated with Sales to efficiently serve national accounts, in addition to gathering data on forecasts and equipment allocation.
Attended local, regional, and national meetings regarding national accounts to optimize delivery of all customer requirements.

2. PowerPoint

Here's how national account coordinators use powerpoint:

Created client-specific Microsoft PowerPoint presentations to support product and network awareness across the nation.
Created and presented compelling PowerPoint presentations for employee training purposes.

3. Logistics

Logistics is a complete organization and implementation of a problem. Logistics are often considered in a complex business operation, as some works need detailed plannings. Logistics are also used in military action.

Here's how national account coordinators use logistics:

Organized logistics for panel and grantee meetings, including preparation of application review materials.
Reported directly to the Vice-President of Operations and Logistics

4. Account Management

The process of strengthening the relationship between a company and client is called account management. Effective account management has two key objectives, one is to retain loyal customers and the second one is to help the company grow by creating connections with new customers.

Here's how national account coordinators use account management:

Assisted in the training and mentoring of all new hires to ensure quality account management.
Consulted with other account managements on any landscape proposals or issues.

5. Data Collection

Data collection means to analyze and collect all the necessary information. It helps in carrying out research and in storing important and necessary information. The most important goal of data collection is to gather the information that is rich and accurate for statistical analysis.

Here's how national account coordinators use data collection:

Schedule, staff, perform data collection and all logistical matters of mentoring sessions located statewide.
Provided guidance and training to project partners in data collection and in the use of data systems.

6. Account Executives

Account executives help build good relationships with new and existing clients. They interact with brand teams and clients, making them the point of contact. A sales development representative responsibilities entail facilitating sales, generating potential leads, and referring customers to the best salesperson. To succeed in this job post, you need to have the best customer service, math, analytical, interpersonal, and communication skills. A bachelor's degree in business marketing, sales, or a similar field fits this role.

Here's how national account coordinators use account executives:

Interacted with National Account Executives and Customer Operations Managers regarding equipment recommendations, installation scheduling and customer support activities.
Coordinated all promotions elements for local executions between Account Executives, National Sales Manager and promotions department.

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7. Sales Support

Sales support refers to a variety of functions that help sales reps focus on selling and closing deals. Sales support performs a variety of tasks that result in faster sales cycles, lower costs, and higher revenue. Sales support tasks include interviewing and tracking sales leads, matching offers to sales packages, monitoring sales and sales team performance, collecting sales data, providing training and customer service, and managing customers.

Here's how national account coordinators use sales support:

Provide sales support for prospective customers by educating them on product and procedural information.
Provided inside sales support and developed relationships with representatives in the corporate market.

8. Customer Accounts

Here's how national account coordinators use customer accounts:

Investigated and reported fraudulent orders to protect customer accounts.
Created customer invoices and performed collections on customer accounts.

9. Order Entry

Order Entry is the term used to describe and refer to the process of and steps necessary in order to log a customer's order in a company's or organization's order filing systems.

Here's how national account coordinators use order entry:

Order entry all equipment, scheduled delivery and installation with site superintendent.
Ensured that all details for the proper handling of each order were clearly indicated in order entry.

10. Trade Shows

Here's how national account coordinators use trade shows:

Attend trade shows and sales conferences to maintain up to date knowledge and network with industry contacts.
Attended and coordinated trade shows including creating order forms, booth layout, and show specials.

11. Inventory Management

Here's how national account coordinators use inventory management:

Process of inventory management and communication to Buyers/Customers.
Order guide managment, running product usages, inventory management.

12. Customer Satisfaction

Here's how national account coordinators use customer satisfaction:

Developed and implemented policies, procedures and processes to maximize customer satisfaction and manage on-site customer service representatives.
Processed and scheduled all incoming orders for production managing production team to meet deadlines creating customer satisfaction.

13. Customer Relations

Here's how national account coordinators use customer relations:

Coordinated weekly conference call with top customer to ensure total satisfaction resulting in retaining a 20-year customer relationship.
Directed day-to-day operations while Team Lead was traveling and managing higher level customer relations.

14. Sales Reps

Here's how national account coordinators use sales reps:

Provide customer activity/profile information to National Account Sales Reps to assist with annual renewal.
Coordinated, scheduled and arranged meeting and travel calendars, including business and social events for sales reps.

15. Sales Reports

A sale report also known as the sales analysis report provides an overview of the situation of the sales within a company. It reveals various trends occurring in the sales numbers over a certain period. It also analyses the steps of the sales funnel, projects areas for improvement along with the performance of sales executives.

Here's how national account coordinators use sales reports:

Create sales reports detailing areas of opportunity and sales successes providing Account Managers with timely and useful information.
Provided sales reports, productivity reports and earning/spending reports.

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What skills help National Account Coordinators find jobs?

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What soft skills should all national account coordinators possess?

Stuart Greenfield Ph.D.

Professor, Austin Community College

Given the changing demographics that the country has experienced, the entire education continuum must change. According to the Brookings Institution, Brookings, the non-Hispanic White population in the under 18 cohort since 2000 has declined.

As you'll note from the occupations that are projected to increase the greatest, most require face-to-face contact, so that soft-skills will be necessary. I would also expect that critical thinking skills will be needed as more responsibility will be required of front-line workers.

Do you want to know more?

List of national account coordinator skills to add to your resume

The most important skills for a national account coordinator resume and required skills for a national account coordinator to have include:

National Accounts
PowerPoint
Logistics
Account Management
Data Collection
Account Executives
Sales Support
Customer Accounts
Order Entry
Trade Shows
Inventory Management
Customer Satisfaction
Customer Relations
Sales Reps
Sales Reports

RFP
Customer Support
Billing Issues
EDI
POS
Travel Arrangements
Customer Inquiries
Customer Orders
Service Calls
Sales Orders
AS400
Corporate Accounts
Order Processing
Expense Reports
Account Maintenance

Healthcare
Troubleshoot
SNS
Conference Calls
Customer Issues
Business Development
Problem Resolution
Customer Complaints
Client Relationships
Equipment Orders
HVAC
Direct Interface
Corporate Clients
Depot
Customer Contracts

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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