National account managers function as the primary link between a business and its customers. They may be employed by various industries and their main responsibility is to tend to accounts by building and sustaining strong, personal yet professional relationships with key clients. By managing their portfolios, they serve as the main point of contact in case of any issue and mediate between clients and internal departments of the company.
National account managers supervise the work of regional account managers, setting and monitoring their sales targets. They negotiate contracts and assure the consistency of the brand. They stay on top of business trends by analyzing data, always one step ahead of customers' needs, and constantly develop new ways to increase business revenues.
This position is not the place for you to try your hand at sales and customer service. In order to be successful, you already need to have obtained solid experience in these areas, as well as an in-depth understanding of sales metrics and familiarity with CRM software. If you do have what it takes, you will be doing a lot of traveling while mastering your art holding a lucrative and esteemed position.
There is more than meets the eye when it comes to being a national account manager. For example, did you know that they make an average of $46.75 an hour? That's $97,249 a year!
Between 2018 and 2028, the career is expected to grow 5% and produce 20,600 job opportunities across the U.S.
There are certain skills that many national account managers have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed analytical skills, communication skills and customer-service skills.
When it comes to the most important skills required to be a national account manager, we found that a lot of resumes listed 8.5% of national account managers included sales goals, while 8.4% of resumes included customer service, and 7.3% of resumes included account management. Hard skills like these are helpful to have when it comes to performing essential job responsibilities.
When it comes to searching for a job, many search for a key term or phrase. Instead, it might be more helpful to search by industry, as you might be missing jobs that you never thought about in industries that you didn't even think offered positions related to the national account manager job title. But what industry to start with? Most national account managers actually find jobs in the manufacturing and technology industries.
If you're interested in becoming a national account manager, one of the first things to consider is how much education you need. We've determined that 66.9% of national account managers have a bachelor's degree. In terms of higher education levels, we found that 16.9% of national account managers have master's degrees. Even though most national account managers have a college degree, it's possible to become one with only a high school degree or GED.
Choosing the right major is always an important step when researching how to become a national account manager. When we researched the most common majors for a national account manager, we found that they most commonly earn bachelor's degree degrees or master's degree degrees. Other degrees that we often see on national account manager resumes include associate degree degrees or high school diploma degrees.
You may find that experience in other jobs will help you become a national account manager. In fact, many national account manager jobs require experience in a role such as account executive. Meanwhile, many national account managers also have previous career experience in roles such as account manager or sales representative.