National account managers function as the primary link between a business and its customers. They may be employed by various industries and their main responsibility is to tend to accounts by building and sustaining strong, personal yet professional relationships with key clients. By managing their portfolios, they serve as the main point of contact in case of any issue and mediate between clients and internal departments of the company.

National account managers supervise the work of regional account managers, setting and monitoring their sales targets. They negotiate contracts and assure the consistency of the brand. They stay on top of business trends by analyzing data, always one step ahead of customers' needs, and constantly develop new ways to increase business revenues.

This position is not the place for you to try your hand at sales and customer service. In order to be successful, you already need to have obtained solid experience in these areas, as well as an in-depth understanding of sales metrics and familiarity with CRM software. If you do have what it takes, you will be doing a lot of traveling while mastering your art holding a lucrative and esteemed position.

What Does a National Account Manager Do

There are certain skills that many national account managers have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed analytical skills, communication skills and customer-service skills.

Learn more about what a National Account Manager does

How To Become a National Account Manager

If you're interested in becoming a national account manager, one of the first things to consider is how much education you need. We've determined that 81.3% of national account managers have a bachelor's degree. In terms of higher education levels, we found that 8.3% of national account managers have master's degrees. Even though most national account managers have a college degree, it's possible to become one with only a high school degree or GED.

Learn More About How To Become a National Account Manager

National Account Manager Career Paths

Average Salary for a National Account Manager

National Account Managers in America make an average salary of $96,948 per year or $47 per hour. The top 10 percent makes over $127,000 per year, while the bottom 10 percent under $73,000 per year.
Average National Account Manager Salary
$96,948 Yearly
$46.61 hourly
$73,000
10 %
$96,000
Median
$127,000
90 %

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National Account Manager Education

National Account Manager Majors

37.6 %
14.4 %

National Account Manager Degrees

Bachelors

81.3 %

Masters

8.3 %

Associate

7.3 %

Top Colleges for National Account Managers

1. University of Southern California

Los Angeles, CA • Private

In-State Tuition
$56,225
Enrollment
19,548

2. University of Wisconsin - Madison

Madison, WI • Private

In-State Tuition
$10,555
Enrollment
30,360

3. University of Pennsylvania

Philadelphia, PA • Private

In-State Tuition
$55,584
Enrollment
10,764

4. University of Georgia

Athens, GA • Private

In-State Tuition
$11,830
Enrollment
29,474

5. Virginia Polytechnic Institute and State University

Blacksburg, VA • Private

In-State Tuition
$13,620
Enrollment
27,730

6. Northwestern University

Evanston, IL • Private

In-State Tuition
$54,568
Enrollment
8,451

7. Ohio State University

Columbus, OH • Private

In-State Tuition
$10,726
Enrollment
45,769

8. University of Texas at Austin

Austin, TX • Private

In-State Tuition
$10,610
Enrollment
40,329

9. University of Houston

Houston, TX • Private

In-State Tuition
$8,913
Enrollment
37,291

10. SUNY at Binghamton

Vestal, NY • Private

In-State Tuition
$9,808
Enrollment
13,990

Top Skills For a National Account Manager

The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 8.5% of national account managers listed sales goals on their resume, but soft skills such as analytical skills and communication skills are important as well.

Choose From 10+ Customizable National Account Manager Resume templates

Zippia allows you to choose from different easy-to-use National Account Manager templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your National Account Manager resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.

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National Account Manager Demographics

National Account Manager Gender Distribution

Male
Male
71%
Female
Female
29%

After extensive research and analysis, Zippia's data science team found that:

  • Among national account managers, 29.3% of them are women, while 70.7% are men.

  • The most common race/ethnicity among national account managers is White, which makes up 82.7% of all national account managers.

  • The most common foreign language among national account managers is Spanish at 50.2%.

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Best States For a National Account Manager

Some places are better than others when it comes to starting a career as a national account manager. The best states for people in this position are California, New Jersey, Washington, and Virginia. National account managers make the most in California with an average salary of $119,462. Whereas in New Jersey and Washington, they would average $114,926 and $114,896, respectively. While national account managers would only make an average of $110,807 in Virginia, you would still make more there than in the rest of the country. We determined these as the best states based on job availability and pay. By finding the median salary, cost of living, and using the Bureau of Labor Statistics' Location Quotient, we narrowed down our list of states to these four.

1. Washington

Total National Account Manager Jobs:
1,606
Highest 10% Earn:
$155,000
Location Quotient:
1.21 Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here

2. Vermont

Total National Account Manager Jobs:
159
Highest 10% Earn:
$138,000
Location Quotient:
1.14 Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here

3. Michigan

Total National Account Manager Jobs:
1,385
Highest 10% Earn:
$146,000
Location Quotient:
0.98 Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here
Full List Of Best States For National Account Managers

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Top National Account Manager Employers

We've made finding a great employer to work for easy by doing the hard work for you. We looked into employers that employ national account managers and discovered their number of national account manager opportunities and average salary. Through our research, we concluded that T-Mobile US was the best, especially with an average salary of $100,317. AT&T; follows up with an average salary of $104,785, and then comes Coyote Logistics with an average of $92,615. In addition, we know most people would rather work from home. So instead of having to change careers, we identified the best employers for remote work as a national account manager. The employers include ADM, VF, and Saint-Gobain

Most Common Employers For National Account Manager

Rank  Company  Average Salary  Hourly Rate  Job Openings  
1PepsiCo$117,515$56.5036
2Grainger$111,256$53.4931
3Sony Electronics$109,674$52.7333
4General Electric$106,336$51.1245
5Oracle$104,920$50.4427
6AT&T$104,785$50.38223
7T-Mobile$100,317$48.23264
8Pitney Bowes$99,757$47.9642
9Xerox$98,649$47.4339
10Konica Minolta$97,254$46.7628

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Becoming a National Account Manager FAQs

How much do accounts managers make?

A strategic accounts manager makes an average of around $97,000 per year, or about $51 an hour. The range for these positions was $87,000 on the low end to $120,000 on the high end, with many of the top earners pulling in around $105,000 a year.

Is account manager a stressful job?

Yes, being an account manager is a stressful job. In fact, being an account manager was ranked as the second most stressful job, with 73 percent of respondents rating the role as "highly stressful."

What education is required to become an account manager?

A bachelor's degree in a relevant field is typically required of those seeking employment as an account manager. It is possible to work as an account manager with varying levels of education, but few account managers are hired with less than a bachelor's degree.

What is the difference between a key account manager and a national account manager?

A key account manager and a national account manager share many skills, but their roles differ in the clients they handle. Key account managers are responsible for an agency's most important accounts.

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