National Account Manager Resume Examples 2023

Research Summary. We analyzed 3,689 national account manager resumes to determine which ones land the most jobs. Below you'll find examples of resumes that can help you get an interview (and a job offer) from companies like T-Mobile US and AT&T.; Here are the key facts about national account manager resumes to help you get the job:

The average national account manager resume is 552 words long
The average national account manager resume is 1.2 pages long based on 450 words per page.
Account management is the most common skill found on a national account manager resume. It appears on 9.0% of resumes.

After learning about how to write a professional national account manager resume, you can make sure your resume checks all the boxes with our resume builder.

National Account Manager Resume Example


Philip Kelley National Account Manager Contact Information Schaumburg, IL (560) 555-7993 pkelley@example.com Skills CRM Law Enforcement Human Resources Program Goals Project Management AE Product Development CPG Powerpoint Open Positions Employment History National Account Manager 2020 - Present PeopleScout Schaumburg, IL Created sales organization that led to records sales. Managed the sales activities throughout a 4-state territory. Negotiated lease extensions and guarantees with existing tenants and provided extensive customer service with existing tenant base and 1031 TIC owners. Earned management distinction for new business development. Manage the productivity of the marketing plan and projects to drive optimization and positive ROI. Business Developer 2019 - 2020 PeopleScout Schaumburg, IL Identified and nurtured over 500 net-new accounts within the emerging technology vertical. Directed business development activities contributing to group's $20 million revenue and 20% annual growth. Guide Outside Sales Representatives and orders through the sales process to ensure profits and customer satisfaction. Engage internal Subject Matter Experts to assist with the sales process and Account Managers for the on-boarding process. Recruiter 2017 - 2019 PeopleScout Schaumburg, IL Worked in Card Services division on 60-day contract and assisted with Collector, Customer Service, IT and leadership employment openings. Recruited, interviewed, presented and placed candidates in entry- to senior-level technical positions. Gained the responsibility of screening candidates to ensure their qualifications meet open positions. Worked in a team environment, that stressed reaching all potential candidates. Admissions Advisor 2014 - 2017 Career Education Schaumburg, IL Performed in a professional, accurate and compliant/ethical manner using school approved admissions processes and procedures. Assisted students while evaluating their educational needs. Advised international student admissions processes and requirements for successful attrition. Education Master's Degree Management 2008 - 2009 Indiana Wesleyan University Marion, IN Bachelor's Degree Management 2000 - 2003 Purdue University West Lafayette, IN


Ryan Carpenter National Account Manager Contact Info Atlanta, GA (260) 555-1454 rcarpenter@example.com Skills HvacWalk-In CustomersAccount ExecutivesSales ActivitiesAccount ManagementOnlineCustomer ServiceSales ProcessService AgreementsProduct Knowledge Employment History National Account Manager 2018 - Present The Coca-Cola Company Atlanta, GA Generated over 30 new accounts, which included high volume high schools and middle schools. Forecast and reported Volume Gross Profit and Dead Net NSI on a monthly basis for key accounts. Work directly with Chain Account Buyers to obtain sales goals. Provided expert product knowledge; prepared new contracts, ensured the contract terms were met; ensured quotas were met. Managed 5 Account Development Managers and 2 Business Development Managers. Launched key product development and sourcing projects in China to meet regional and specific retail account requirements. Senior Account Executive 2011 - 2018 Clear Channel Communications New York, NY Developed and maintain client relationships with an average of 17-20 clients per month through exceptional customer service. Prospected new business for on air and online advertising slots. Developed and executed successful new business sales strategy which received accolades from management as "New Business Queen." Increased spending of existing advertisers and secured new business sales utilizing a consultative sales approach. Inside Sales Representative 2006 - 2011 AT&T Boston, MA Rehired) Build weekly schedules for sales reps, sales support staff, and management. Trained Sales Support Representatives on daily policy and procedures to ensure end of day accuracy on paperwork. Attend sales meetings and meet sales goals. Outside Sales 1996 - 2006 AT&T Boston, MA Exceeded sales goals objectives by 125% in the 2013 Closing Report. Completed the entire sales process of hunting for leads, cold calling, setting appointments, presenting and closing. Build and develop clientele providing communication solutions that create unique wireless experiences. Provided routine daily follow-up communication to the customer via phone and e-mail. Education Bachelor's Degree Business 1986 - 1989 Northeastern University Boston, MA


Julie Hill National Account Manager New York, NY (380) 555-8643 jhill@example.com Experience National Account Manager2011 - Present Sprint•New York, NY Led a large and diverse sales team, developing executive level relationships and driving top line revenue growth. Produced and delivered RFPs to C-level executives at client companies. Conducted quarterly business reviews and generated strategic account management plans. Chartered with driving business development and partnership efforts with Cisco and Nortel. General Manager2009 - 2011 McDonald's•New York, NY Manage sales and customer service objectives. Facilitated inter-departmental communication to effectively provide customer support. Monitored security measures and loss prevention and coordinated facility maintenance and upkeep. cook, server, driver, customer service rep. training and coaching. Business Analyst1999 - 2009 Fidelity Investments•Manchester, NH Extract, transform and load (ETL) data from Essbase by coding SQL queries in Turbo Integrator (TI). Conducted UAT Session with business and obtained sign-off from the business. Collaborated with developers to build more effective user interfaces for participants. Created SQL queries for data analysis. Denormalized the database to put them into the star schema of the data warehouse. Marketing Analyst1994 - 1995 Harte Hanks•Boston, MA Processed test files and provided data analysis in coordination with multiple outsourced teams. Provided corporate executives with data to support new business development. Facilitated performance-based campaigns (CPA, Rev-Share) and CPM deals for eCommerce websites by online advertising through proprietary Advertising Co-Op. Led team that rebranded marketing collateral ranging from print, logo and web. Developed and provided market intelligence data solutions for sales team to maximize territory sales efforts and attain sales goals. Skills General MerchandiseProceduresBusiness ReviewsPOSAccount ManagementProject ManagementProduct DevelopmentSwotStore ManagementRestaurant Operations Education Doctoral Degree Business1996 - 1999 Southern New Hampshire University•Manchester, NH Master's Degree Human Resources Management1995 - 1996 Southern New Hampshire University•Manchester, NH Bachelor's Degree Psychology1991 - 1994 University of Massachusetts Boston•Boston, MA

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How your resume should look:

The job title on your resume should match your application for the role.
Ensure your work experience focuses on achievements, rather than responsibilities.
Recruiters and hiring managers suggest fitting your resume on one page.

Choose From 10+ Customizable National Account Manager Resume templates

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What Should Be Included In A National Account Manager Resume

1. Add Contact Information To Your National Account Manager Resume

Your name should be the biggest text on the page and be at or near the top of the document.

Your address doesn't need to include your street name or house number - listing your city and state works just fine.

Your email address should be professional, but not your current work email address. It's not a good look to use your work email for personal projects (job-searching).

Your social media can be included if you have a fully-fledged LinkedIn page or another social media page that showcases your relevant skill set.

National Account Manager Resume Contact Information Example #1

Dhruv Johnson

d.johnson@email.com | 333-111-2222 | www.linkedin.com/in/dhruv-johnson

Do you want to know more?

How To Write The Perfect Resume Header

2. Add Your Relevant Education To The Resume

Your resume's education section should include:

The name of your school
The date you graduated (Month, Year or Year are both appropriate)
The name of your degree

If you graduated more than 15 years ago, you should consider dropping your graduation date to avoid age discrimination.

Optional subsections for your education section include:

Academic awards (Dean's List, Latin honors, etc. )
GPA (if you're a recent graduate and your GPA was 3.5+)
Extra certifications
Academic projects (thesis, dissertation, etc.)

Other tips to consider when writing your education section include:

If you're a recent graduate, you might opt to place your education section above your experience section
The more work experience you get, the shorter your education section should be
List your education in reverse chronological order, with your most recent and high-ranking degrees first
If you haven't graduated yet, you can include "Expected graduation date" to the entry for that school

Majors

37.6%

14.4%

7.7%

5.4%

National Account Manager Resume Relevant Education Example #1

Master's Degree In Management 2014 - 2016

Indiana Wesleyan University Marion, IN

National Account Manager Resume Relevant Education Example #2

Bachelor's Degree In Business 2014 - 2016

Pennsylvania State University Main, PA

3. Next, Create A National Account Manager Skills Section On Your Resume

Your resume's skills section should include the most important keywords from the job description, as long as you actually have those skills. If you haven't started your job search yet, you can look over resumes to get an idea of what skills are the most important.

Here are some tips to keep in mind when writing your resume's skills section:

Include 6-12 skills, in bullet point form
List mostly hard skills; soft skills are hard to test
Emphasize the skills that are most important for the job

Hard skills are generally more important to hiring managers because they relate to on-the-job knowledge and specific experience with a certain technology or process.

Soft skills are also valuable, as they're highly transferable and make you a great person to work alongside, but they're impossible to prove on a resume.

Example Of National Account Manager Skills For Resume

Account Management Skills
The process of strengthening the relationship between a company and client is called account management. Effective account management has two key objectives, one is to retain loyal customers and the second one is to help the company grow by creating connections with new customers.
Customer Service Skills
Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.
Healthcare Skills
Healthcare is the maintenance or improvement of a person's health by the diagnosis and treatment of a person's injury, illness, or any other disease. Healthcare is a basic necessity of human life and is the responsibility of the country's government to ensure that each person gets healthcare. Providing healthcare is the job of certified health professionals that includes doctors, surgeons, nurses, and other physicians. Pharmaceutical companies, hospitals, dentistry, therapy, and health training all come under healthcare. Healthcare plays a vital role in the country's economy and its development.
CRM Skills
CRM stands for Customer relationship management and it is a complete process through which a business or organization monitors and administers its interactions with the customers. A process in which large amounts of data are collected through marketing via a company's website, polls, surveys, and other social media applications. The basic goal of CRM is to target the right audience for their product, and then fulfill their needs, to increase the sales and revenue of the company.
Customer Relationships Skills
Customer relationships are the interactions and efforts made by a company to improve its customer service. Customer relationships cover not just all of the essential roles performed by customer support, but also the initiatives made before and after the interaction with a customer.
Business Development Skills
Business development is the ideas or initiatives that work to make business work better. Selling, advertising, product development, supply chain management, and vendor management are only a few of the divisions involved with it. There is still a lot of networking, negotiating, forming alliances, and trying to save money. The goals set for business development guide and coordinate with all of these various operations and sectors.
Product Development Skills
Product development is the complete procedure of creating a product from concept until release of the final product. Product development has many stages after which a product is released into the market. Identifying the need, creating the opportunity, conceptualizing a product, and providing a solution, all are different stages of product development.

Top Skills for a National Account Manager

Source: Zippia.com

Account Management, 9.0%

Customer Service, 8.5%

National Accounts, 7.6%

Healthcare, 5.7%

Other Skills, 69.2%

Not sure which skills are really important?

3 Big Tips For Listing Skills On Your Resume

4. List Your National Account Manager Experience

The most important part of any resume is the experience section. Recruiters and hiring managers expect to see your experience listed in reverse chronological order, meaning that you should begin with your most recent experience and then work backwards.

Don't just list your job duties below each job entry. Instead, make sure most of your bullet points discuss impressive achievements from your past positions. Whenever you can, use numbers to contextualize your accomplishments for the hiring manager reading your resume.

It's okay if you can't include exact percentages or dollar figures. There's a big difference even between saying "Managed a team of engineers" and "Managed a team of 6 engineers over a 9-month project."

Most importantly, make sure that the experience you include is relevant to the job you're applying for. Use the job description to ensure that each bullet point on your resume is appropriate and helpful.

Don't have any experience?

How To Show Your Experience On a Resume... Even When You Don't Have Any

Work History Example # 1

Retail Sales Representative

Verizon

Assisted Verizon Wireless customers with their wireless needs.
Opened and closed cash registers, balanced cash drawers, and made deposits.
Created hundreds of residual revenue streams for Verizon Wireless.
Established and maintained service contracts for Verizon Wireless customers.
Received 3 awards at Verizon Wireless for sales comptetition campaigns.

Work History Example # 2

Marketing Analyst

Bank of America

Provided customer solutions to complex or escalated issues by providing seamless delivery of service, sales and/or fulfillment requests.
Promoted to Officer Title for performing at an exceptional level improving 4 overall processes to deliver a higher level of productivity.
Assisted in DOE creation and generated analytics reports.
Created and implemented the NICE process and workflow for all of HFI locations using Sharepoint.
Created and presented educational presentations for colleagues on My Work, SAS, and other technical best practices.

Work History Example # 3

Marketing/Sales Representative

CUTCO

Attended 4 professional conferences as a sales representative with members of the corporate staff.
Exceled in social and personal communication with clients to establish a trustworthy relationship.
Conducted presentations and scheduled appointments to sell a variety of products Gained real world dynamic entrepreneurial experience
Presented Cutco products direct to the consumer, through preset appointments.
Completed presentations to 15 customers showing Cutco kitchen knives Career Sales: $1,500 INVOLVEMENT AND SERVICE

Work History Example # 4

Account Executive

Adams Outdoor Advertising

Created and proposed advertising campaigns to best suit clients needs.
Worked with large regional clients in Chicago and Detroit to develop Out of Home campaigns.
Prepared advertising layouts and background information as basis for recommending advertising programs to meet the needs of each business.
Ranked number two in "new business" as well as number one in highest Internet sales.
Ranked #1 representative in specific sales channel.

5. Highlight Your National Account Manager Certifications On Resume

Certifications can be a powerful tool to show employers that you know your stuff. If you have any of these certifications, make sure to put them on your national account manager resume:

Certified Sales Professional (CSP)
Sales Management
Professional Certified Marketer (PCM)
Certified Manager Certification (CM)
Certified Management Accountant (CMA)
Project Management Professional (PMP)
Program Management Professional (PgMP)
Certified Resume Specialist: Accounting and Finance (CRS+AF)
Master Project Manager (MPM)

6. Finally, Add a National Account Manager Resume Summary Or Objective Statement

A resume summary statement is a 1-3 sentence spiel at the top of your resume that quickly summarizes who you are and what you have to offer. In this section, include your job title, years of experience (if it's 3+), and an impressive accomplishment, if you have space for it.

Remember to address skills and experiences that are emphasized in the job description.

Are you a recent grad?

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Five Key Resume Tips For Writing A National Account Manager Resume:

Relevant Experience

Make sure that the jobs, experience, and accolades that you include are relevant to the position you’re applying for.

Closed sales for ten key healthcare centers worth in excess of $30MM in revenue.

The Right Skills

This is a great time to run wild with those keywords from the job description. For example, if they’re looking for someone with experience in New Product Development, be sure to list it in your resume’s skills section.

Developed and designed GPO and IDN contract document used within U.S.

Quantifiable Achievements

Your workplace accomplishments tell the story of the unique value you bring to an organization. Stay away from dry descriptions of job duties. Use numbers to help contextualize your achievements..

Doubled annual revenues as GAM from $3.5M to $7.0M to $13.85 to $26.85M during tenure.

ATS-Friendly

An applicant tracking system (ATS) is a piece of software employers use to collect, scan, organize, and rank applications. The key to getting your resume past ATS and into the hands of hiring managers is smart keyword usage.

Impeccable Formatting

Formatting a resume so that it looks professional and attractive is important. With Zippia’s resume builder, you can put together a modern-looking resume in less than 10 minutes. Just choose a resume template that suits your style, answer some questions about your background, and you’ll have a resume that’ll pass muster with both the ATS and the hiring manager.

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National Account Manager Resumes FAQs

What Are Some Achievements As An Account Manager?

Some achievements as an account manager are focused on reaching & surpassing sales goals, optimizing sales processes, and developing account management strategies.

The most achievements for account managers tend to emphasize leadership, strategic planning, analytical thinking, excellent communication, and networking abilities.

What Is Account Management Experience?

Account management experience can include anything related to retaining a clients' business and growing new client opportunities. Account management experience can be touched on in several ways - when discussing your training and experience, key accomplishments, and core skills related to account management.

What Is The Role Of A National Account Manager?

The role of a national account manager is to serve as the liaison between companies and their customers. This includes addressing customers' needs and concerns and developing and maintaining strong relationships.

What Should I Put On My Resume For An Account Manager Job?

You should put key skills and accomplishments related to client advocacy, communication, and client satisfaction on your resume for an account manager job.

As an account manager, you know how important first impressions can be on a client. Your resume is the first impression you make on the hiring manager, and, as such, it needs to be compelling.

Have more questions? See all answers to common executive management questions.

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Updated November 18, 2022