12 National Account Manager Resume Examples

Five Key Resume Tips For Writing A National Account Manager Resume:

1.
Relevant Experience
Make sure that the jobs, experience, and accolades that you include are relevant to the position you’re applying for.
2.
The Right Skills
This is a great time to run wild with those keywords from the job description. For example, if they’re looking for someone with experience in New Product Development, be sure to list it in your resume’s skills section.
3.
Quantifiable Achievements
Your workplace accomplishments tell the story of the unique value you bring to an organization. Stay away from dry descriptions of job duties. Use numbers to help contextualize your achievements..
4.
ATS-Friendly
An applicant tracking system (ATS) is a piece of software employers use to collect, scan, organize, and rank applications. The key to getting your resume past ATS and into the hands of hiring managers is smart keyword usage.
5.
Impeccable Formatting
Formatting a resume so that it looks professional and attractive is important. With Zippia’s resume builder, you can put together a modern-looking resume in less than 10 minutes. Just choose a resume template that suits your style, answer some questions about your background, and you’ll have a resume that’ll pass muster with both the ATS and the hiring manager.
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Philip Kelley
National Account Manager
Contact Information
Schaumburg, IL
(560) 555-7993
pkelley@example.com
Skills
  • CRM
  • Law Enforcement
  • Human Resources
  • Program Goals
  • Project Management
  • AE
  • Product Development
  • CPG
  • Powerpoint
  • Open Positions
 
 
Employment History
National Account Manager2020 - Present
PeopleScout
Schaumburg, IL
  • Created sales organization that led to records sales.
  • Managed the sales activities throughout a 4-state territory.
  • Negotiated lease extensions and guarantees with existing tenants and provided extensive customer service with existing tenant base and 1031 TIC owners.
  • Earned management distinction for new business development.
  • Manage the productivity of the marketing plan and projects to drive optimization and positive ROI.
Business Developer2019 - 2020
PeopleScout
Schaumburg, IL
  • Identified and nurtured over 500 net-new accounts within the emerging technology vertical.
  • Directed business development activities contributing to group's $20 million revenue and 20% annual growth.
  • Guide Outside Sales Representatives and orders through the sales process to ensure profits and customer satisfaction.
  • Engage internal Subject Matter Experts to assist with the sales process and Account Managers for the on-boarding process.
Recruiter2017 - 2019
PeopleScout
Schaumburg, IL
  • Worked in Card Services division on 60-day contract and assisted with Collector, Customer Service, IT and leadership employment openings.
  • Recruited, interviewed, presented and placed candidates in entry- to senior-level technical positions.
  • Gained the responsibility of screening candidates to ensure their qualifications meet open positions.
  • Worked in a team environment, that stressed reaching all potential candidates.
Admissions Advisor2014 - 2017
Career Education
Schaumburg, IL
  • Performed in a professional, accurate and compliant/ethical manner using school approved admissions processes and procedures.
  • Assisted students while evaluating their educational needs.
  • Advised international student admissions processes and requirements for successful attrition.
Education
Master's Degree of Management2008 - 2009
Indiana Wesleyan University
Marion, IN
Bachelor's Degree of Management2000 - 2003
Purdue University
West Lafayette, IN
 
 
Kimberly Hudson
National Account Manager
Contact Info
Eatontown, NJ
(960) 555-7712
khudson@example.com
Skills
Internet
Medical Community
Project Management
Mid-Atlantic
Product Knowledge
Sales Goals
Pharmaceutical Products
Problem Resolution
Account Management
Corporate Office
Employment History
National Account Manager2019 - Present
CDWEatontown, NJ
  • Provide superior customer service to maintain and grow accounts beyond expectations.
  • Managed all aspects of account management including consultative selling, enterprise proposal development, project management, and vendor negotiation.
  • Demonstrated ability in providing account management via relationship selling into enterprise accounts.
  • Focused on growing new revenue streams through Cloud and Mobile platforms and through Vertical markets.
Account Manager2015 - 2019
Rent-A-CenterNew York, NY
  • Account manager customer service and collection
  • Managed 250+ customer accounts, maintained store profits, and everyday store operations.
  • Keep records of customer accounts, call customers when accounts are past due.
  • Managed customer accounts - Maintained sales volume requirements.
  • Managed 400+ accounts Delivered/Setup merchandise in customers' homes Customer service/telemarketing to all and new customers
Account Executive2014 - 2015
YelpNew York, NY
  • Utilized online and offline sources to cultivate new leads and develop/maintain sales pipeline, including CRM Salesforce.
  • Yelp Yelp is an internet company that connects consumers to local businesses with user generated reviews.
  • Led training seminars for online advertising sales for the Seattle market in 2005.
  • Strategized with C-Level Marketing executives to achieve brand campaign($5,000-$100,000) returns of 400-500%.
  • Established standard team operations procedures, trained the team, and evaluated performance.
Pharmaceutical Sales Representative2012 - 2014
Glaxosmithkline USAPhiladelphia, PA
  • Developed and implemented strategic business plans to grow marketshare.
  • Achieved #1 Market Share and Market Share Growth in the nation.
  • Developed and implemented annual business plans to meet and exceed market share goals.
  • Delivered and exceeded all sales goals resulting in award winning performance.
Education
Bachelor's Degree of Business2004 - 2007
Pennsylvania State UniversityMain, PA
 
 
Carolyn Patterson
National Account Manager
Main, PA
(960) 555-0816
cpatterson@example.com
Experience
National Account Manager2013 - Present
RadioShackMain, PA
  • Implement sales goals for associates and managers in all areas of the business to grow profitability within the company.
  • Tasked with guiding new and existing customers through the sales process from initial discovery to installation complete.
  • Managed sales revenue, margin, Duracell brand market support and endorsements, and new business development for strategic accounts.
  • Exceeded target levels of growth and achieved sales goals at Silgan.
District Manager2012 - 2013
RadioShackMain, PA
  • Performed associate interviewing, hiring, training and ongoing performance management.
  • Managed sales team of 7+ direct reports.
  • Maintain a quality partnership with Market Investigators, Loss Prevention Directors and Logistics Loss Prevention teams to drive quality investigations.
Supervisor2009 - 2012
RadioShackMain, PA
  • Provided general customer service, including software updates and trouble-shooting.
  • Addressed customer inquiries and resolved complaints Opened a new store location and assisted in recruiting and training new staff.
  • Trained new sales associate Merchandised sales floor Maintained excellent customer service Responsible of visual up keep of the sales floor Opening/Closing procedures
Retail Sales Representative (Part-Time)2008 - 2009
RadioShackMain, PA
  • Familiarized with the material and information of main wireless companies including Verizon, AT&T and Sprint.
  • Sell sale phones for At&t, Sprint, and Verizon.
Skills
Service PlansRepeat BusinessPotential CustomersRetail SalesNew ProceduresProduct KnowledgePOSCompany PoliciesCommunicationProduct Expertise
Education
Bachelor's Degree In Business2006 - 2009
Pennsylvania State UniversityMain, PA
 
 
Ryan Carpenter
National Account Manager
Employment History
National Account Manager2018 - Present
The Coca-Cola CompanyAtlanta, GA
  • Generated over 30 new accounts, which included high volume high schools and middle schools.
  • Forecast and reported Volume Gross Profit and Dead Net NSI on a monthly basis for key accounts.
  • Work directly with Chain Account Buyers to obtain sales goals.
  • Provided expert product knowledge; prepared new contracts, ensured the contract terms were met; ensured quotas were met.
  • Managed 5 Account Development Managers and 2 Business Development Managers.
  • Launched key product development and sourcing projects in China to meet regional and specific retail account requirements.
Senior Account Executive2011 - 2018
Clear Channel CommunicationsNew York, NY
  • Developed and maintain client relationships with an average of 17-20 clients per month through exceptional customer service.
  • Prospected new business for on air and online advertising slots.
  • Developed and executed successful new business sales strategy which received accolades from management as "New Business Queen."
  • Increased spending of existing advertisers and secured new business sales utilizing a consultative sales approach.
Inside Sales Representative2006 - 2011
AT&TBoston, MA
  • Rehired) Build weekly schedules for sales reps, sales support staff, and management.
  • Trained Sales Support Representatives on daily policy and procedures to ensure end of day accuracy on paperwork.
  • Attend sales meetings and meet sales goals.
Outside Sales1996 - 2006
AT&TBoston, MA
  • Exceeded sales goals objectives by 125% in the 2013 Closing Report.
  • Completed the entire sales process of hunting for leads, cold calling, setting appointments, presenting and closing.
  • Build and develop clientele providing communication solutions that create unique wireless experiences.
  • Provided routine daily follow-up communication to the customer via phone and e-mail.
Education
Bachelor's Degree In Business1986 - 1989
Northeastern UniversityBoston, MA
 
 
Contact Information
Atlanta, GA
(260) 555-1454
rcarpenter@example.com
Skills
Hvac
Walk-In Customers
Account Executives
Sales Activities
Account Management
Online
Customer Service
Sales Process
Service Agreements
Product Knowledge
 
 
Jean Ramirez
National Account Manager
Akron, OH
(960) 555-8606
jramirez@example.com
Skills
Local BusinessesCompany ProductsIDNTravel ArrangementsPOSNew CustomersSales FloorStore ManagementCustomer AccountsCostco
 
 
Employment History
National Account Manager2020 - Present
US FoodsAkron, OH
  • Generated new net account growth by networking with prospective customers.
  • Research, develop and maintain long and short range sales goals.
  • Achieved awards for most new accounts, gross sales and account retention.
  • Revitalized key accounts in drug and mass-market channels, increasing sales while managing inventory to proper levels.
  • Closed 2013 with 18% revenue growth, 4% gross margin improvement and 2% favorable expense budget.
Senior Account Executive2013 - 2020
MRI SoftwareAkron, OH
  • Stayed current with insurance practices and policies and perform numerous administrative functions including post sales processes and expense reporting.
  • Direct and indirect channel sales leadership initiating contact on idle accounts and sales to new customers.
  • Managed business-to-business sales, meeting or exceeding organization targets.
  • Secured $1.6M in annual contract value for 2015; succeeded in signing all key accounts in Orlando metro area.
Inside Sales Representative2012 - 2013
FastenalAkron, OH
  • Analyzed market potential - Researched prospective customers and established new sales opportunities.
  • Face to face customer communication.
  • Assist walk-in customers by providing product knowledge and recommendations based on specific needs.
  • Initiated and developed new accounts through cold sales calls.
Outside Sales2007 - 2012
Best BuyGainesville, FL
  • Received and processed cash/credit card payments for in-store purchases using POS.
  • Contributed to team success by exceeding sales goals for over-the-phone transactions by 5% over the previous year's sales
Education
Bachelor's Degree of Political Science1997 - 2000
University of FloridaGainesville, FL
 
 
Philip Kelley
National Account Manager
Contact Information
Schaumburg, IL
(560) 555-7993
pkelley@example.com
Skills
  • CRM
  • Law Enforcement
  • Human Resources
  • Program Goals
  • Project Management
  • AE
  • Product Development
  • CPG
  • Powerpoint
  • Open Positions
 
 
Employment History
National Account Manager2020 - Present
PeopleScout
Schaumburg, IL
  • Created sales organization that led to records sales.
  • Managed the sales activities throughout a 4-state territory.
  • Negotiated lease extensions and guarantees with existing tenants and provided extensive customer service with existing tenant base and 1031 TIC owners.
  • Earned management distinction for new business development.
  • Manage the productivity of the marketing plan and projects to drive optimization and positive ROI.
Business Developer2019 - 2020
PeopleScout
Schaumburg, IL
  • Identified and nurtured over 500 net-new accounts within the emerging technology vertical.
  • Directed business development activities contributing to group's $20 million revenue and 20% annual growth.
  • Guide Outside Sales Representatives and orders through the sales process to ensure profits and customer satisfaction.
  • Engage internal Subject Matter Experts to assist with the sales process and Account Managers for the on-boarding process.
Recruiter2017 - 2019
PeopleScout
Schaumburg, IL
  • Worked in Card Services division on 60-day contract and assisted with Collector, Customer Service, IT and leadership employment openings.
  • Recruited, interviewed, presented and placed candidates in entry- to senior-level technical positions.
  • Gained the responsibility of screening candidates to ensure their qualifications meet open positions.
  • Worked in a team environment, that stressed reaching all potential candidates.
Admissions Advisor2014 - 2017
Career Education
Schaumburg, IL
  • Performed in a professional, accurate and compliant/ethical manner using school approved admissions processes and procedures.
  • Assisted students while evaluating their educational needs.
  • Advised international student admissions processes and requirements for successful attrition.
Education
Master's Degree of Management2008 - 2009
Indiana Wesleyan University
Marion, IN
Bachelor's Degree of Management2000 - 2003
Purdue University
West Lafayette, IN
 
 
Kimberly Hudson
National Account Manager
Contact Info
Eatontown, NJ
(960) 555-7712
khudson@example.com
Skills
Internet
Medical Community
Project Management
Mid-Atlantic
Product Knowledge
Sales Goals
Pharmaceutical Products
Problem Resolution
Account Management
Corporate Office
Employment History
National Account Manager2019 - Present
CDWEatontown, NJ
  • Provide superior customer service to maintain and grow accounts beyond expectations.
  • Managed all aspects of account management including consultative selling, enterprise proposal development, project management, and vendor negotiation.
  • Demonstrated ability in providing account management via relationship selling into enterprise accounts.
  • Focused on growing new revenue streams through Cloud and Mobile platforms and through Vertical markets.
Account Manager2015 - 2019
Rent-A-CenterNew York, NY
  • Account manager customer service and collection
  • Managed 250+ customer accounts, maintained store profits, and everyday store operations.
  • Keep records of customer accounts, call customers when accounts are past due.
  • Managed customer accounts - Maintained sales volume requirements.
  • Managed 400+ accounts Delivered/Setup merchandise in customers' homes Customer service/telemarketing to all and new customers
Account Executive2014 - 2015
YelpNew York, NY
  • Utilized online and offline sources to cultivate new leads and develop/maintain sales pipeline, including CRM Salesforce.
  • Yelp Yelp is an internet company that connects consumers to local businesses with user generated reviews.
  • Led training seminars for online advertising sales for the Seattle market in 2005.
  • Strategized with C-Level Marketing executives to achieve brand campaign($5,000-$100,000) returns of 400-500%.
  • Established standard team operations procedures, trained the team, and evaluated performance.
Pharmaceutical Sales Representative2012 - 2014
Glaxosmithkline USAPhiladelphia, PA
  • Developed and implemented strategic business plans to grow marketshare.
  • Achieved #1 Market Share and Market Share Growth in the nation.
  • Developed and implemented annual business plans to meet and exceed market share goals.
  • Delivered and exceeded all sales goals resulting in award winning performance.
Education
Bachelor's Degree of Business2004 - 2007
Pennsylvania State UniversityMain, PA
 

What Should Be Included In A National Account Manager Resume

1

1. Add Contact Information To Your National Account Manager Resume

Your name should be the biggest text on the page and be at or near the top of the document.

Your address doesn't need to include your street name or house number - listing your city and state works just fine.

Your email address should be professional, but not your current work email address. It's not a good look to use your work email for personal projects (job-searching).

Your social media can be included if you have a fully-fledged LinkedIn page or another social media page that showcases your relevant skill set.

National Account Manager Resume Contact Information Example #1
JANE MOORE
Montgomery, AL 36043| 333-111-2222 | jane.moore@email.com

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2

2. Add Your Relevant Education To The Resume

Your resume's education section should include:

  • The name of your school
  • The date you graduated (Month, Year or Year are both appropriate)
  • The name of your degree
If you graduated more than 15 years ago, you should consider dropping your graduation date to avoid age discrimination.

Optional subsections for your education section include:

  • Academic awards (Dean's List, Latin honors, etc. )
  • GPA (if you're a recent graduate and your GPA was 3.5+)
  • Extra certifications
  • Academic projects (thesis, dissertation, etc.)

Other tips to consider when writing your education section include:

  • If you're a recent graduate, you might opt to place your education section above your experience section
  • The more work experience you get, the shorter your education section should be
  • List your education in reverse chronological order, with your most recent and high-ranking degrees first
  • If you haven't graduated yet, you can include "Expected graduation date" to the entry for that school

Majors
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National Account Manager Resume Relevant Education Example #1
Master's Degree In Management 2014 - 2016
Indiana Wesleyan University Marion, IN
National Account Manager Resume Relevant Education Example #2
Bachelor's Degree In Business 2014 - 2016
Pennsylvania State University Main, PA
3

3. Next, Create A National Account Manager Skills Section On Your Resume

Your resume's skills section should include the most important keywords from the job description, as long as you actually have those skills. If you haven't started your job search yet, you can look over resumes to get an idea of what skills are the most important.

Here are some tips to keep in mind when writing your resume's skills section:

  • Include 6-12 skills, in bullet point form
  • List mostly hard skills; soft skills are hard to test
  • Emphasize the skills that are most important for the job
Hard skills are generally more important to hiring managers because they relate to on-the-job knowledge and specific experience with a certain technology or process.

Soft skills are also valuable, as they're highly transferable and make you a great person to work alongside, but they're impossible to prove on a resume.

Top Skills for a National Account Manager
Source: Zippia.com
Not sure which skills are really important?
3 Big Tips For Listing Skills On Your Resume
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4

4. List Your National Account Manager Experience

The most important part of any resume is the experience section. Recruiters and hiring managers expect to see your experience listed in reverse chronological order, meaning that you should begin with your most recent experience and then work backwards.

Don't just list your job duties below each job entry. Instead, make sure most of your bullet points discuss impressive achievements from your past positions. Whenever you can, use numbers to contextualize your accomplishments for the hiring manager reading your resume.

It's okay if you can't include exact percentages or dollar figures. There's a big difference even between saying "Managed a team of engineers" and "Managed a team of 6 engineers over a 9-month project."

Most importantly, make sure that the experience you include is relevant to the job you're applying for. Use the job description to ensure that each bullet point on your resume is appropriate and helpful.


Work History Example # 1
Outside Sales
International Cruise & Excursions, Inc. - ICE
  • Facilitated daily communication with clients to ensure effective advertising delivery.
  • Partnered with and promoted General Shale products to distributors and customers.
  • Used marketing tools to target potential new clients: handing out free passes and follow up communication.
  • Marketed and sold tickets and international vacation packages to the Kennedy Space Center Visitor Complex via telephone and internet contacts.
  • Executed multiple marketing activities, communication programs and events in customers ensuring client satisfaction.

Work History Example # 2
National Account Manager
CDW
  • Attended regular healthcare trainings to further my knowledge of the healthcare industry.
  • Produced TCO/ROI analysis to win business and secure closing on multiple high dollar value IT refreshes.
  • Utilized IBM's AS/400 operating system and Microsoft Office Suite to include Word, Excel, Office, and PowerPoint.
  • Spearheaded 'red carpet' events throughout the year for clients and C-Level executives.
  • Participated in C-level meetings with major accounts.

Work History Example # 3
Business Analyst
HSBC North America Holdings
  • Involved in the Scrum review to provide the demos to the Business Stakeholders for the signoff and approvals.
  • Converted twelve SQL programs into one SAS program Queried information in SQL.
  • Involved in GAP Analysis and Technical Feasibility study with the technical leads and other SME's.
  • Documented Standard Operating Procedures for onshore and offshore teams.
  • Worked in parallel on more than one QA project at a time.

Work History Example # 4
National Account Manager
American Express
  • Created and maintained a database of 18,000 plus Defense Program Administrators to automate portions of the Department of Defense Agencies.
  • Managed $1.5B portfolio-retail, internet, lodging, restaurant and service merchants.
  • Maintained key retail, internet and mail order clients in $50MM portfolio - 23% growth.
  • Saved $1.5MM by leading improvements in the Amex payment process.
  • Led business-to-business sales of payment solutions within the healthcare industry generating top line growth.

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5

5. Highlight Your National Account Manager Certifications On Resume

Certifications can be a powerful tool to show employers that you know your stuff. If you have any of these certifications, make sure to put them on your national account manager resume:

  1. Certified Sales Professional (CSP)
  2. Sales Management
  3. Professional Certified Marketer (PCM)
  4. Certified Manager Certification (CM)
  5. Certified Management Accountant (CMA)
  6. Project Management Professional (PMP)
  7. Program Management Professional (PgMP)
  8. Certified Resume Specialist: Accounting and Finance (CRS+AF)
  9. Master Project Manager (MPM)

6

6. Finally, Add A Summary Or Objective Statement

A resume summary statement is a 1-3 sentence spiel at the top of your resume that quickly summarizes who you are and what you have to offer. In this section, include your job title, years of experience (if it's 3+), and an impressive accomplishment, if you have space for it.

Remember to address skills and experiences that are emphasized in the job description.

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Updated October 6, 2021