Customer Specialist - Work from Home ($18.50 per hour plus Bonus)
Remote national account specialist job
Work from home with TurboTax Product Expert
Get paid $18.50 per hour¹
Get a $405 Certification bonus³
Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday⁴
Earn an additional $5/hr from April 9-15 for all hours worked
Fast 24 hour Certification³
As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. Most of these questions concern Downloading, Logging In, Getting Started with Basic Navigation, Importing Documents, Printing and Filing and very basic Tax questions. We'll give you amazing continuous support for everything.
Get paid $18.50 per hour¹
Earn a $405 Bonus just for participating in getting certified as a TurboTax Product Expert³
$5.00 per hour Turbo Bonus Boost: Enjoy the bonus from April 9th through 15th with unlimited hours available, must work a minimum of 8 hours each day on April 13th, 14th, and 15th to qualify
Certification takes place over 3 days
Build your own schedule with flexible hours anytime between 8am EST and 12am midnight EST Monday to Sunday⁴
Minimum 25 hours per week required, want to work more? Go for it!¹
You'll be assigned an SME (Subject Matter Expert) who will support you during live calls. Plus Support an (MPS) Marketplace Performance Specialist as your advocate
Required Experience & Skills To be successful in this Gig as a Service Provider for TurboTax you will need to be proficient in the following:
This role doesn't require any specific accounting background. We're looking for enthusiastic individuals who are eager to learn and help TurboTax customers with their questions.
Strong communication is key in assisting customers with TurboTax products and tax return software. You'll need to articulate solutions clearly and empathetically.
The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service.
Customer Support Specialist
National account specialist job in Columbus, OH
We are looking for a Customer Service Representative to join a local, growing Industrial Supply team! We need an enthusiastic individual who can assist with addressing clients needs. This role will balance entering orders, investigating and resolving customer issues, answering phones, coordinating service programs, and collaborating cross-departmentally with Purchasing, Warehouse and Sales to ensure we deliver the best customer service in the market.
Job Duties and Responsibilities
Order entry - originating from customer calls, emails, web inquiries and sales reps.
Assist with credit & rebills, RMA's, product exchanges, etc.
Ensure all customer issues are handled quickly, and that the customers are happy after the issue is resolved.
Coordinate w/the warehouse and purchasing on urgent deliveries and inventory discrepancies as needed.
Ability to talk to customers on the phone, remain calm, and provide an amazing customer experience.
Abilities Required
Ability to remain calm during high stress situations and interactions
Strong technical aptitude
Excellent project management skills
Understanding of inventory allocation and concepts
Curious with an inherent ability to problem solve
Comfortable in a fast-paced environment
Previous purchasing or distribution experience a plus, but not required
Hours and Compensation
Working hours will be Monday - Friday, 8am - 5:30pm.
Starting pay will be between $25 - $27 per hour, depending on experience.
Client Relations Specialist
Remote national account specialist job
Job Title: Remote Client Relations Specialist
Monthly Pay: $3,200 - $4,000
We're seeking a Client Relations Specialist to serve as a key connection between our team and our clients. In this fully remote role, you'll ensure each client receives timely updates, helpful support, and thoughtful follow-through. If you're an excellent communicator who enjoys keeping people informed, organized, and satisfied, this is a great opportunity to grow within a supportive team.
Key Responsibilities:
Proactively reach out to clients with updates, feedback requests, or check-ins
Respond to inquiries related to services, timelines, or account changes
Track client interactions and preferences using CRM systems
Coordinate with internal teams to ensure client expectations and deadlines are met
Prepare simple reports or summaries as needed
Follow up after meetings or project milestones to confirm client satisfaction
Qualifications:
Strong written and verbal communication skills with a client-first attitude
Comfortable using email, spreadsheets, and CRM tools
Organized, detail-oriented, and reliable with strong follow-through
Ability to manage multiple conversations and priorities in a remote setting
Experience in customer service, client support, or administrative roles is a plus
Quiet home workspace and dependable high-speed internet
Perks & Benefits:
Competitive pay: $3,200 - $4,000
100% remote role-no commute needed
Paid training and onboarding
Friendly, team-driven environment
Flexible scheduling (part-time or full-time options)
Pathways for advancement into account management or leadership roles
Sales Support Specialist
Remote national account specialist job
We are representing a manufacturing firm in the Reading, PA area who is looking to hire a REMOTE Sales Support Specialist to support their Sales team.
This role is 100% remote and can pay up to $55,000. They also provide fantastic benefits and supportive company culture.
Sales Support Specialist Responsibilities:
Prepare and update price quotes for customers using Excel and HubSpot.
Ensure accuracy and quick turnaround on all quotes and pricing requests.
Follow up with customers regarding quotes, samples, and order status using HubSpot and Outlook.
Build strong relationships through consistent communication and customer care.
Confirm customer orders and ensure order patterns are correct.
Check inventory availability and coordinate sample requests.
Respond to customer inquiries with professionalism, patience, and a solutions-focused approach.
Support inside sales efforts by maintaining strong customer relationships and communicating clearly with internal teams.
Manage inbound calls and schedule follow-up calls/meetings as needed.
Keep accurate notes, activity logs, and records in HubSpot.
Obtain freight quotes and verify pricing details when needed.
Pull reports and create spreadsheets to support the sales team.
Collaborate on special projects and continuously improve processes.
Sales Support Specialist Requirements:
5+ years in customer service, inside sales, or sales support within a manufacturing or B2B environment.
Strong Microsoft Office skills (especially Excel).
Experience using HubSpot (SAGE 100 experience is a plus).
Tech-savvy and quick to learn new systems.
Organized, detail-oriented, and able to manage multiple priorities.
Excellent verbal and written communication skills.
A proactive, team-oriented mindset and the ability to work independently in a remote environment.
Inside Sales Representative
Remote national account specialist job
The Inside Sales Representative is responsible for establishing and maintaining profitable relationships with customers on behalf of the company by taking personal and complete responsibility for each customer contact and by ensuring that all customer requirements are completely met. This position is 100% remote/virtual,
preferably based in the region to which the ISR is assigned.
Essential Functions
Sales and Marketing
Consult with current and potential customers in an assigned geographic area using phone, email, texts, videoconferencing, and other platforms to convert new business, maintain current customers, and grow market share.
Communicate daily with Territory Managers, Regional Manager, Marketing, and other company organizations and external partners as required.
Form long-standing customer relationships with assigned accounts.
Develop and implement sales plans to meet business goals.
Travel occasionally as needed for training, sales meetings, conferences, etc.
Utilize Vetoquinol's Sales Excellence program to engage with customers.
Customer Service
Assist customers in a timely manner.
Manage orders taken by phone, email, or other methods; ensure accurate entry into the Customer Relationship Management (CRM) system and communicate information to distribution partners.
Organize workflow to meet customer and company deadlines.
Present and discuss the products and services of the company in a way that conveys an image of quality, integrity, and superior understanding of customer needs.
Manage inbound and outbound phone calls professionally and efficiently, using good communication skills.
Attend to customer questions, complaints, and concerns immediately, and facilitate satisfactory resolution.
General/Administrative
Document all customer interactions with detailed notes in the CRM system.
Support the company vision and mission, and demonstrate the corporate core values in all professional activities.
Comply with all OSHA safety requirements, work rules, and regulations.
Compile and maintain all required records, documents, etc.
Follow systems and procedures outlined in company manuals.
Communicate out-of-office plans to manager and teammates to ensure uninterrupted customer coverage.
All other duties as requested by management.
Qualifications
Formal Education and Certification
Bachelor's Degree or 3+ years of inside sales experience preferred.
Knowledge and Experience
Inside sales experience highly preferred.
Experience in the animal health industry highly preferred.
Personal Attributes
Exceptional written, verbal, and interpersonal communication skills.
Ability to work under pressure and with shifting priorities.
Team player willing to participate in meetings and other team activities.
Ability to manage time efficiently and to multi-task.
Vetoquinol USA is an equal opportunity employer. We are committed to providing a workplace that is free from discrimination of any kind and that promotes diversity, inclusion, and fairness. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status, and will not be discriminated against on the basis of disability. Join us and be a part of a great place to work!
Inside Sales Specialist
National account specialist job in Columbus, OH
The Inside Sales Specialist supports the Inside Sales Manager and Regional Sales Managers while learning the business, industry, and growing their sales knowledge. This role provides critical administrative and customer service support to ensure smooth operations, high customer satisfaction, and effective internal collaboration. This position is based at our Columbus corporate office.
The ideal candidate will be detail-oriented, highly organized, proactive, and eager to develop professionally in the sales field while contributing to a fast-paced and growing team.
Key Duties and Responsibilities:
Bid & Opportunity Support:
Identify Department of Transportation (DOT) bid opportunities in approved states for Barrier systems and Attenuators.
Send pre-bid emails and track opportunities.
Zoneguard-Specific Support:
Maintain accurate inventory, sales, and letting spreadsheets.
Use and update Hubspot for all quotations and projects.
Manage rental lifecycle using Rentopian.
Coordinate online ZoneGuard training as required.
Collect and organize project details from the Project Manager or Estimator prior to barrier deployment.
Proactively manage returns.
General Sales Support:
Collaborate with sales team to assist with customer requests and inquiries.
Contact customers for project updates and feedback.
Perform other administrative tasks as assigned.
Qualifications and Requirements:
Bachelor's degree preferred
Strong time management and organizational skills with the ability to manage multiple priorities
Excellent written and verbal communication skills and a customer-focused mindset
Team-oriented with a willingness to collaborate across departments
Self-motivated with the ability to take initiative and work independently
Proficiency in Microsoft Office, especially Excel
Experience using a CRM, preferably Hubspot
Familiarity with rental business model and associated software (Rentopian) is a plus
Travel: Up to 10%
What We Offer:
Competitive compensation
Health, dental, vision, short & long-term disability, and life insurance options
401(k) with company match
Paid time off and holidays
Supportive and team-oriented work environment
About Hill & Smith:
Hill & Smith, Inc. is an industry-leading manufacturer of highway safety products, software, and services committed to protecting the traveling public and enhancing infrastructure safety. Headquartered in Columbus, Ohio, we are a member of the HS Roads & Security division of Hill & Smith Holdings PLC, based in Birmingham, England and publicly traded on the London Stock Exchange. Our worldwide Group Purpose is to “Create sustainable infrastructure and safe transport through innovation.”
Hill & Smith, Inc. operates four manufacturing facilities in the US and sells a wide array of transportation safety products around the world. Our products include roadside safety hardware (steel barriers and attenuators), work zone safety products (arrow boards, message boards, and speed trailers), and ITS smart work zone solutions (roadside data collection equipment and software).
Our purpose is to design and deliver innovative solutions to protect the traveling public and road workers by making transportation safer, smarter, and more sustainable.
Our Core Values:
At Hill & Smith, our values guide everything we do:
• Safety - Safety is everyone's responsibility.
• Trust and Respect - We build trust through responsible actions and honest relationships. We value everyone and treat people with dignity and professionalism.
• Urgency - We act promptly and with the intention to make things happen efficiently and effectively.
• Collaboration - We work hand in hand to achieve our goals.
• Accountability - Each of us is responsible for our words, our actions, and our results.
• Forward Thinking - We always look ahead and plan for what could happen. We aren't afraid of taking risks, and we are always willing to learn and grow.
We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
Client service Specialist
National account specialist job in Commercial Point, OH
Day to day:
Insight Global is seeking a Client Service Lead for one of our premier clients to sit at a new warehouse location in Ohio. The Client Service Lead will act as the primary point of contact with the client at a particular site and work as an intermediary for communication between the client and their operations team. They will be responsible for tracking and coordinating shipment issues to the client to ensure prompt resolution and/or delivery and be responsible for purchase order accuracy, shipment tracking and fulfillment reliability. The Client Service Lead will provide data integrity and reporting updates to leadership as requested.
Must Haves:
3+ years of experience in a client facing role supporting fortune 100 clients
Logistics background - understanding warehouse logistics and operations
Experience Investigating and resolving client complaints by identifying root causes, recommending solutions, and ensuring timely follow-up
Monitor and document recurring issues to drive process improvements and enhance client satisfaction
Experience being in a customer facing role and excellent customer service skills
Proficiency within Microsoft Office, specifically Excel
Shift:
Weekday second shift: M-F 1:30PM-10PM
Weekday third shift: M-F 10PM-6:30AM
Weekend night shift: Fri-Sun 5PM-5AM
Weekend day shift: Fri-Sun 5AM-5PM
Sales Support Specialist - Retirement - Remote
Remote national account specialist job
Are you looking to build a long-term career? Do you love sales?If you answered yes, then read on - we have the role for you at Symetra as aSales Support Specialist!
If you're highly motivated, driven, enjoy building relationships and want to grow, this is an excellent opportunity to join us and take the first step in building a career in the Financial Services industry.
About the role
Our Sales Support Specialists play a key role in the success of our Retirement Division. In this position you'll collaborate with our Internal and External Wholesalers as they establish and build our life insurance and annuity products. Many of them started as Sales Support Specialists and were promoted into the Wholesaler roles as this is a team that strongly believes and follows a promote from within approach.
We are hiring year-round for this role and we're always looking for great Sales Support talent to join our team remotely. We invite you to apply and explore a career at Symetra. If you're a strong fit, we'll reach out to you directly to start a conversation as opportunities become available.
We're committed to building a creative, customer-focused and results-driven workforce. Specific licensing is required for this role, but there's nothing to fear. We're here to help you every step of the way, providing you with tools, resources and dedicated study time to be successful. Once you've achieved these milestones, the sky is the limit.
Life and Disability license to be completed within the first week of start date
Financial Industry Regulatory Authority (FINRA) to be completed upon hire or obtained within four months of start
Securities Industry Essentials (SIE)
Series 6 -- Investment Company and Variable Contracts Products Representative Qualification
Series 63 -- Uniform Securities State Law
What you will do
Partner with Internal and External wholesalers to drive and complete territory sales through sales meetings and calls
Assist with product inquiries and illustrations, updates on pending applications, and fulfill orders for marketing material and sales literature
Collaborate on calling campaigns to launch new products and identify new sales opportunities
Research, review and monitor the progress of business/sales submitted through all stages to completion keeping your internal teams and external advisors apprised on the status
Be the go to source on the Sales Desk assisting our financial advisors and their teams with questions around product information, products rates, illustration requests and service issues.
What we offer you
We don't take a "one-size-fits-all" approach when it comes to our employees. Our programs are designed to make your life better both at work and at home.
Flexible full-time or hybrid telecommuting arrangements
Plan for your future with our 401(k) plan and take advantage of immediate vesting and company matching up to 6%
Paid time away including vacation and sick time, flex days and ten paid holidays
Give back to your community and double your impact through our company matching
Want more details? Check out our Symetra Benefits Overview
Compensation
Hourly Range: $22.00 - $36.23 plus eligibility for annual bonus program
Who you are
High school diploma required, Bachelor's degree or equivalent experience preferred.
Ability to pass a criminal background check and credit check
Ability to learn systems quickly
An aptitude for sales and desire to grow into an advanced sales role
Ability to problem solve, think quickly and multi-task
Strong communication skills and a stickler for attention to detail
At ease on the phone with both outbound and incoming calls
Ability to obtain required licensing if not already in hand within 2-4 months of start date
Strong team orientation, customer focus, and the ability to thrive in a fast paced, results oriented environment where change and yes ambiguity are the norm
Outstanding service orientation, sense of urgency and a high-level of personal integrity
Excellent inter-personal skills and the ability to build and foster relationships with your team, internal business partners and external customers
Complete and pass Life and Disability license exam within the first week of start date
Please review Symetra's Remote Network Minimum Requirements:
As a remote-first organization committed to providing a positive experience for both employees and customers, Symetra has the following standards for employees' internet connection:
Minimum Internet Speed:100 Mbps download and 20 Mbps upload, in alignment with the FCC's definition of "broadband."
Internet Type:Fiber, Cable (e.g., Comcast, Spectrum), or DSL.
Not Permissible:Satellite (e.g., Starlink), cellular broadband (hotspot or otherwise), any other wireless technology, or wired dial-up.
When applying to jobs at Symetra you'll be asked totest your internet speedand confirm that your internet connection meets or exceeds Symetra's standard as outlined above.
We empower inclusion
At Symetra, we're building a place where every employee feels valued, respected, and has opportunities to contribute. Inclusion is about recognizing our assumptions, considering multiple perspectives, and removing barriers.
We accept and celebrate diverse experiences, identities, and perspectives, because lifting each other up fuels thought and builds a stronger, more innovative company. We invite you to learn more about our efforts here.
Creating a world where more people have access to financial freedom
Symetra is a dynamic and growing financial services company with 60 years of experience and customers nationwide. In our daily work delivering retirement, employee benefits, and life insurance products, we're guided by the principles of VALUE, TRANSPARENCY AND SUSTAINABILITY. That means we provide products and services people need at a competitive price, we communicate clearly and honestly so people understand what they're getting, and we build products that stand the test of time. We work hard and do what's right for our customers, communities, and employees. Join our team and share in our success as we work toward becoming the next national player in our industry.
For more information about our careers visit: ************************************
Work authorization
Employer work visa sponsorship and support are not provided for this role. Applicants must be currently authorized to work in the United States at hire and must maintain authorization to work in the United States throughout their employment with our company.
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#LI-Remote
RequiredPreferredJob Industries
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Client Experience Specialist (100%Remote - Chicago Area Preferred)
Remote national account specialist job
Job Description for Client Experience Specialist (100% Remote - Chicago Area Preferred):
👉 Do you thrive on creating positive experiences and solving problems for others?
We're hiring a Client Experience Coordinator to support our franchise owners by building strong relationships, coordinating with internal teams, and helping deliver solutions that make an impact.
About the Role
We're looking for a Client Experience Specialist who enjoys variety, thrives in a collaborative environment, and takes pride in helping others succeed 🌟. In this role, you'll build trusted relationships with our franchise owners while also working closely with colleagues across marketing, training, and operations.
Some days you'll be connecting with franchise owners, understanding their needs, and coordinating support. Other days you'll be reviewing a marketing initiative for relevance, helping organize a training session, or assisting with an operational rollout. You'll never be expected to know it all, you'll always have expert teammates to lean on, but over time, you'll grow your expertise so you can guide franchisees directly with confidence.
This role is ideal for someone with excellent people skills, strong organizational instincts, and the ability to juggle multiple priorities while keeping a positive, solutions-oriented mindset.
What You'll Do:
Serve as a trusted point of contact for franchise owners, building strong relationships
Champion and coordinate requests with internal marketing, training, and operations teams
Provide responsive, empathetic support and follow-through on client needs
Contribute to projects such as training programs, marketing reviews, and process improvements
Deepen your knowledge of our systems and processes to provide more direct guidance over time
What We're Looking For:
Friendly and empathetic with strong people and communication skills
Natural leader with a drive to grow professionally and personally
Quick learner, organized, and persistent in getting things done
3+ years of Experience collaborating with cross-functional teams (marketing, training, or operations)
Why WIN
100% remote role (Chicago-area candidates preferred)
Collaborative, inclusive culture built on respect and growth
Health, dental, vision insurance + PTO + 401(k) match
Career development and advancement opportunities
A team that values working hard, having fun, and celebrating success together
Auto-ApplyRemote Client Success Specialist - 100% Commission | Raleigh, NC (TSG-20251201-001)
Remote national account specialist job
Job DescriptionAbout The Strickland Group: The Strickland Group is a family-driven, vision-first financial services agency helping families protect and build wealth through life insurance and retirement solutions. This is a 100% commission, remote role with flexible hours, mentorship, and a clear path to agency ownership. You'll meet with warm leads, uncover needs, present options, and help clients put protection in place. Training is provided; no experience required, but strong work ethic, coachability, and a desire to grow are musts.
Client Success Specialist
Remote national account specialist job
We are seeking a Client Success Specialist to join our Client Management Team. In this role, you will support the client's success by being a key liaison between Customer Success and other internal teams.
You will support the Client Success Manager through process development, improvements, reviewing data and organizational support. You will partner closely with the Client Success Manager and cross functional stakeholders to help ensure alignment and drive success. This is an opportunity to cultivate relationships across the client organization to develop insights, shaping how they perceive the value we deliver, and ensuring that they are receiving the best support possible.
What you'll do:
Assist the Client Success Manager with day-to-day activities including email correspondence, follow-ups, ticket tracking, meeting notes, and general administrative support.
Manage the client-facing inbox: triage incoming emails, respond to inquiries, escalate issues when necessary, and ensure timely resolution of all client needs.
Monitor and manage client-submitted support tickets through to resolution, coordinating with relevant internal teams as needed.
Analyze client data and key metrics to generate insights that support both internal decision-making and client-facing initiatives.
Lead and support Client Success Managers on cross-functional projects, including external communication strategy, implementation support, training material development, and acting as a liaison with internal teams
Proactively identify opportunities to improve the client experience by gathering feedback, monitoring trends, and recommending enhancements to processes or services.
What you'll need:
Bachelors degree in related field
1-3 years in a role supporting account management, client success, or a similar role.
Proven expertise in administrative support, cross-functional collaboration, and project management support.
Strong skills in communication, troubleshooting, organization, and the ability to adapt and remain flexible in a fast-paced environment.
Must be passionate about contributing to a culture that values consistent delivery of a proactive, supportive, and partner-oriented experience
Familiarity with Salesforce, Confluence, JIRA and Google Suite a plus
Demonstrated success in expanding skill sets through hands-on experience in unfamiliar areas, showing adaptability and initiative
Project management skills, including planning, execution, and cross-functional coordination
Healthcare domain experience is strongly preferred. Direct experience working with health plans is preferred
Pay & Perks:
💻 Fully remote opportunity with about 10% travel
🩺 Medical, dental, vision, life, disability insurance, and Employee Assistance Program
📈 401K retirement plan with company match; flexible spending and health savings account
🏝️ Up to 184 hours (23 days) of PTO per year + company holidays
👶 Up to 14 weeks of paid parental leave
🐶 Pet insurance
The salary range for this position is $68,000 to $78,000 annually; as part of a total benefits package which includes health insurance, 401k and bonus. In accordance with state applicable laws, Cohere is required to provide a reasonable estimate of the compensation range for this role. Individual pay decisions are ultimately based on a number of factors, including but not limited to qualifications for the role, experience level, skillset, and internal alignment.
Interview Process*:
Connect with Talent Acquisition for a Preliminary Phone Screening
Meet your Hiring Manager!
Behavioral Interview(s)
*Subject to change
About Cohere Health:
Cohere Health's clinical intelligence platform delivers AI-powered solutions that streamline access to quality care by improving payer-provider collaboration, cost containment, and healthcare economics. Cohere Health works with over 660,000 providers and handles over 12 million prior authorization requests annually. Its responsible AI auto-approves up to 90% of requests for millions of health plan members.
With the acquisition of ZignaAI, we've further enhanced our platform by launching our Payment Integrity Suite, anchored by Cohere Validate™, an AI-driven clinical and coding validation solution that operates in near real-time. By unifying pre-service authorization data with post-service claims validation, we're creating a transparent healthcare ecosystem that reduces waste, improves payer-provider collaboration and patient outcomes, and ensures providers are paid promptly and accurately.
Cohere Health's innovations continue to receive industry wide recognition. We've been named to the 2025 Inc. 5000 list and in the Gartner Hype Cycle™ for U.S. Healthcare Payers (2022-2025), and ranked as a Top 5 LinkedIn™ Startup for 2023 & 2024. Backed by leading investors such as Deerfield Management, Define Ventures, Flare Capital Partners, Longitude Capital, and Polaris Partners, Cohere Health drives more transparent, streamlined healthcare processes, helping patients receive faster, more appropriate care and higher-quality outcomes.
The Coherenauts, as we call ourselves, who succeed here are empathetic teammates who are candid, kind, caring, and embody our core values and principles. We believe that diverse, inclusive teams make the most impactful work. Cohere is deeply invested in ensuring that we have a supportive, growth-oriented environment that works for everyone.
We can't wait to learn more about you and meet you at Cohere Health!
Equal Opportunity Statement:
Cohere Health is an Equal Opportunity Employer. We are committed to fostering an environment of mutual respect where equal employment opportunities are available to all. To us, it's personal.
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Auto-ApplyClient Experience Specialist
Remote national account specialist job
At any given time, 16 million Americans are experiencing a crisis that requires urgent help from our legal system or government. The right assistance could transform their lives. But today, most never get it.
Atticus makes it easy for any sick or injured person in crisis to get the life-changing aid they deserve. In the last six years, we've become the leading platform connecting people with disabilities to government benefits. We also help victims of accidents, misconduct, and violence get compensation from insurance. So far, we've gotten thousands of people access to over $4B in life-changing aid, and we're just getting started.
We've helped more than 110,000 people in need (see our 16,000+ five-star reviews) and raised more than $100 million from top VC firms like Fika, Forerunner, GV (Google Ventures), and True Ventures. (We closed our Series C round in April 2025, so we're well-funded for the foreseeable future.) In 2025, our team grew from 151 to 210, and we expect to grow again in 2026.
The Job
Each day, hundreds of people seek our help getting disability benefits or insurance compensation. They're intimidated by the process, unsure where to turn, and desperate for good advice.
As part of our Client Experience team, your job is to get them on the right path. You'll spend each day communicating on the phone with clients to understand their situation, figure out whether we can help them, and advise them on the next steps. You'll become an expert on a complex and interesting field, learn to rapidly navigate our internal tech platforms and tools (Salesforce, Front, etc.), and help hundreds of ordinary people (each with a unique story) every week. You'll be measured by and compensated for the impact you have on our clients.
This job is different from traditional customer service or sales: Our service is totally free, and clients are desperate for our help - so you'll rarely talk to an angry customer. The conversations are deeply rewarding, and clients are profoundly grateful. You will have to navigate conversations on deeply personal and sad topics, gently but quickly offer guidance, and handle many different interactions over the course of a day.
Please note: You don't need any prior legal knowledge or experience to excel in this job.
Qualifications
Required:
You have at least three years of professional work experience, and have succeeded in jobs that involve talking to customers all day (CX, sales, support, hospitality, etc.).
You care about people and can interact with folks from all walks of life; you're able to simultaneously be supportive to a person in crisis and quickly drive a conversation.
You're a quick learner and a competent writer, able to master complex new topics and platforms when given instruction and support.
Preferred:
You've had a metrics-driven role and you exceeded the goals set for you and outperformed your peers.
You've previously worked at high volume, high-performing service/sales/support team from a company known for great customer service.
We are strongly committed to building a diverse team. If you're from a background that's underrepresented in tech, we'd love to meet you.
Salary and Benefits
This is a rare opportunity to join a startup that has strong traction (substantial funding, well-respected backers, tremendous growth, and many happy customers) but is still small enough that you can have a huge impact and play a role in shaping our culture.
We're a certified B Corporation tackling a critical social problem. Our mission to help people in need drives everything we do, and your work here will touch many lives.
We offer competitive pay - including equity, bonus, and generous benefits:
Medical and dental insurance with 100% of employee premiums covered
15 vacation days & ~20 paid holidays each year (including two weeks at end-of-year)
Free membership to OneMedical
$600/year reimbursable stipend for internet service
$1,000 reimbursable stipend for education and training outside of work
Up to $1,200/year student loan repayment assistance
401(k) and optional HSA/FSA
Humble, thoughtful, smart, fun colleagues
We anticipate the base salary band for this role will be between $60,000 and $75,000 in addition to equity, benefits, and an uncapped monthly bonus structure. Under the current bonus compensation plan, top performers are earning over $100,000 in total compensation. The salary at offer will be determined by a number of factors such as candidate's experience, knowledge, skills, and abilities, as well as internal equity among our team.
Location
This job is fully remote and we're committed to empowering everyone with flexibility. We care a lot about building a great culture and we think some interactions need to happen in person, so we put a lot of thought into retreats, offsites, and other ways to gather.
Auto-ApplyClient Advocate Specialist
Remote national account specialist job
Join one of the nation's leading and most impactful health care performance improvement companies. Over the years, Health Catalyst has achieved and documented clinical, operational, and financial improvements for many of the nation's leading healthcare organizations. We are also increasingly serving international markets. Our mission is to be the catalyst for massive, measurable, data-informed healthcare improvement through:
Data: integrate data in a flexible, open & scalable platform to power healthcare's digital transformation
Analytics: deliver analytic applications & services that generate insight on how to measurably improve
Expertise: provide clinical, financial & operational experts who enable & accelerate improvement
Engagement: attract, develop and retain world-class team members by being a best place to work
Role: Client Advocate SpecialistProduct Team: CRStarLocation: US RemoteTravel:
Provide first line of support for client questions and issues. Assist in issues pertaining to the use of the software.
Engage with clients to better understand changing needs and priorities, in turn to help prioritize new features and services.
Develop and maintain client relationships; proactively engage with clients in designated territory to understand their utilization, changing needs, broader circumstance around registry engagement with the cancer center administration with the goal of engaging with Registry Team leaders, Cancer Center leaders or Oncology Service Line leaders.
Coordinate implementation efforts with new clients to include building the plan, training and set up
Engage with regional state associations with the objective of establishing leadership credentials. Attend regional state and national conferences as needed.
Maintain knowledge of state and national standards
Assist and coordinate with the Manager of Education to provide ongoing education and training for existing clients.
Assist the Director, Growth with new prospects in the designated region, which may include software demonstrations on line or on site
Periodically, support continuing Product Management and enhancement efforts
Periodically, support Software quality and testing efforts as needed.
Become the Subject Matter Expert in one key area that will support the company's objectives.
What you bring to this role:
Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers
Excellent computer proficiency (MS Office - Word, Excel and PowerPoint)
Good presentation skills
At least 3 years Cancer Registry experience, preferably with CRStar.
Active Certified ODS-C, certification required
Information Security and Compliance Responsibilities:
Maintain compliance with training directives required by the organization pertaining to Information Security, Acceptable Use Policy and HIPAA Privacy and Security.
Adhere to and comply with the organizations Acceptable Use Policy.
Safeguard information system assets by identifying and reporting potential and actual security events to the organizations Security and Compliance Officers.
The above statements describe the general nature and level of work being performed in this job function. They are not intended to be an exhaustive list of all duties, and indeed additional responsibilities may be assigned by Health Catalyst.
Studies show that candidates from underrepresented groups are less likely to apply for roles if they don't have 100% of the qualifications shown in the job posting. While each of our roles have core requirements, please thoughtfully consider your skills and experience and decide if you are interested in the position. If you feel you may be a good fit for the role, even if you don't meet all of the qualifications, we hope you will apply. If you feel you are lacking the core requirements for this position, we encourage you to continue exploring our careers page for other roles for which you may be a better fit.
At Health Catalyst, we appreciate the opportunity to benefit from the diverse backgrounds and experiences of others. Because of our deep commitment to respect every individual, Health Catalyst is an equal opportunity employer.
Auto-ApplyRemote Travel & Client Experience Specialist
Remote national account specialist job
Do you love helping people plan meaningful experiences and making the details come together seamlessly? We're looking for motivated, customer-focused individuals to join our team as Remote Travel & Client Experience Specialists. This role is perfect for someone who enjoys organization, problem-solving, and creating unforgettable moments for clients.
Responsibilities
Assist clients with booking accommodations, packages, and unique experiences
Provide personalized recommendations tailored to client preferences
Stay updated on promotions, discounts, and special offers
Use professional booking tools and systems to secure travel arrangements
Deliver excellent customer service while building strong, long-term client relationships
Work independently while managing multiple client needs
Qualifications
Strong communication and interpersonal skills
Highly organized, detail-oriented, and self-motivated
Comfortable using digital tools (training provided)
Passion for helping others and creating memorable experiences
Desire for professional growth in a supportive team environment
What We Offer
100% remote work with flexible scheduling
Training and ongoing professional development
Supportive team culture that values collaboration and celebrates success
Opportunity to build a rewarding career in travel and client services
If you[re ready to start a flexible, growth-oriented career where your work directly helps others create memories, we'd love to hear from you!
V104 - Client Experience Specialist
Remote national account specialist job
For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive.
As a lifestyle company, we ensure that everybody working here has a fantastic time, which is why we've earned the Great Place to Work Certification every year since 2022!
Job Description:
Join Job Duck as a Client Experience Specialist and become the trusted first point of contact for a compassionate Family Law practice. In this role, you will guide prospective clients through their first steps with care and professionalism, ensuring every call and message is handled promptly and thoughtfully. You will shape the client journey by answering calls, gathering screening information, qualifying leads, and scheduling consultations, enabling attorneys to focus on advocacy while you deliver a smooth intake experience. This position is ideal for a
detail‑oriented communicator who thrives in a service‑driven environment, stays calm under pressure, and enjoys helping people through sensitive moments
. If you value accuracy, empathy, and teamwork, you will flourish here and grow alongside a supportive firm that treats you like family.
• Salary Range: $1,150 to $1,220 USD
Responsibilities include, but are not limited to:
Follow intake scripts to gather client information for screening and document all details accurately in Clio Grow
Uphold confidentiality, privacy standards, and firm policies in all communications and records
Screen and qualify leads according to firm criteria and escalate appropriately to attorneys or team members
In the future support light podcast related tasks such as sharing episode links with clients on LinkedIn and basic outreach
Schedule consultations and manage calendar holds while confirming preparation details for the legal team
Maintain up to date client records, notes, and statuses to ensure visibility and continuity across the team
Answer incoming calls as the primary first point of contact and deliver a reassuring, professional client experience
Collaborate with attorneys and staff to refine intake questions, scripts, and qualification criteria
Reach out to contact form inquiries via email and track follow ups through CRM workflows
Coordinate with Uma VoIP and internal tools to ensure clear call routing and reliable connectivity
Monitor call volume and response times, proactively flagging urgent matters or trends that impact the client journey
Requirements:
Required Skills
• Excellent verbal and written communication
• Strong client service orientation with empathy and discretion
• Detail‑oriented data entry and documentation in CRM systems
• Time management and prioritization in a fast paced environment
• Comfortable handling sustained call volume with professionalism
• Proficiency with VOIP systems and cloud-based tools
• Ability to follow structured intake workflows and qualify leads
• Collaborative mindset with proactive problem solving
• Integrity and respect for confidentiality and sensitive information
• Interest in Family Law and helping people navigate difficult situations
Practice Area:
• Family Law
Location:
• Remote
Time Zone:
• Mountain Standard Time Colorado
Language:
• English only with a clear and neutral accent
Call Volume:
• 16 to 30 client calls per day
Software and Tools:
• CRM: Clio and Clio Grow
• VOIP: Uma VoIP
• Communication: Google Chat
Work Shift:
8:00 AM - 5:00 PM [MST][MDT] (United States of America)
Languages:
English
Ready to dive in? Apply now and make sure to follow all the instructions!
Our application process involves multiple stages, and submitting your application is just the first step. Every candidate must successfully pass each stage to move forward in the process.
Please keep an eye on your email and WhatsApp for the next steps. A recruiter will be assigned to guide you through the application process. Be sure to check your spam folder as well.
Auto-ApplySpecial Ops Client Specialist
Remote national account specialist job
Collect information and medical documentation to setup new customers of 180 Medical. To provide service support, through inbound and outbound calls, for the Account Management teams for new and existing customers of 180 Medical receiving specialized supplies. Coordinate with manufacturer(s) service information to provide select items as requested by facility and/or customer.
Key Responsibilities:
Contact customers to set up medical supply orders and follow-up as necessary to maintain seamless service of supplies and world-class service
Perform follow up phone calls to customers after an initial shipment is delivered
Handle inbound and outbound phone calls from customers regarding orders & service issues
Make appropriately detailed notations in Medtrack2, a proprietary database system, as well as provide necessary communication to Teams and Sales regarding customer account status
Place orders, make changes or adjustments to upcoming orders in Medtrack2 as needed to support customer supply needs
Request and follow-up on necessary documentation from Teams or Facilities as required by a customer's insurance through scanning, faxing or utilization of other electronic communication methods
Verify customer accounts are complete and all necessary documentation is in place to ensure a 180 Medical adheres to all compliance guidelines
Monitor and respond promptly to email communication with customers, sales reps, and others within the company
Support Team Supervisor on special projects
All other duties as assigned
Qualifications/Education:
Must have a high school diploma; college degree preferred, not required.
Six months to one-year related customer service experience and/or training; or equivalent combination of education and experience.
Typing: 35-40 wpm with 40 (adjusted) highly recommended
Effective written and verbal communication skills with attention to detail
Ability to reason, problem solve and think outside the box
Clear reasoning on prioritizing multiple tasks and satisfactory organizational skills
Flexible and adaptable to change in environment and industry
Work with integrity, upholding organizational values and Code of Ethics
Meet productivity standards and complete work in a timely manner
Sales experience preferred
Proficient in Microsoft Office programs
Collaborate well with others while being relied upon to work independently with applicable direction
Physical Demands
Regularly required to sit, stand, walk, and occasionally bend and move about the facility when in-office.
Infrequent light physical effort required.
Occasional lifting up to 10 lbs.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.
Working Conditions
Work performed in an office environment,
Special Factors
This role can be performed remotely.
Beware of scams online or from individuals claiming to represent Convatec
A formal recruitment process is required for all our opportunities prior to any offer of employment. This will include an interview confirmed by an official Convatec email address.
If you receive a suspicious approach over social media, text message, email or phone call about recruitment at Convatec, do not disclose any personal information or pay any fees whatsoever. If you're unsure, please contact us at ********************.
Equal opportunities
Convatec provides equal employment opportunities for all current employees and applicants for employment. This policy means that no one will be discriminated against because of race, religion, creed, color, national origin, nationality, citizenship, ancestry, sex, age, marital status, physical or mental disability, affectional or sexual orientation, gender identity, military or veteran status, genetic predisposing characteristics or any other basis prohibited by law.
Notice to Agency and Search Firm Representatives
Convatec is not accepting unsolicited resumes from agencies and/or search firms for this job posting. Resumes submitted to any Convatec employee by a third party agency and/or search firm without a valid written and signed search agreement, will become the sole property of Convatec. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you.
Already a Convatec employee?
If you are an active employee at Convatec, please do not apply here. Go to the Career Worklet on your Workday home page and View "Convatec Internal Career Site - Find Jobs". Thank you!
Auto-ApplyClient Experience Specialist - Eastern time US Remote
Remote national account specialist job
The Client Experience Specialist is a service-minded professional who manages all non-licensed aspects of the transaction, from contract to close, to create a seamless experience for the agent, consumer and all deal parties. You are part of a collaborative team that is enhancing the way that Coldwell Banker is doing business by eliminating the friction and simplifying the transaction process.
The key to success in this role is the ability to multitask, problem solve and communicate effectively with agents, clients, third parties and internal operations. As a trusted professional, you provide our agents, homebuyers, and sellers, the confidence that their transaction is in reliable and skillful hands.
This position is 100% remote and will support various markets. The preferred candidate will have NJ transaction experience.
Responsibilities:
Perform non- licensed administrative tasks for real estate agents. Identify and manage the contractual dates and deadlines and ensuring the transaction is closed in a timely, efficient, and accurate manner.
Collaborate closely with agent services department, agents and/or other third parties to ensure all proper documentation has been received for compliance in the transaction file and in the appropriate systems.
Organize all transaction details in applicable systems while providing continuous, timely and appropriate updates to all parties.
Serve as the deal stakeholder's point-of-contact for agents and their clients through closing, which includes obtaining documentation or information needed for clear to close.
Coordinate and/or confirm scheduling of home inspections, appraisals and closings with all deal parties.
Regularly update and manage communication with all parties involved in the transaction.
Prioritize service to the agent and all parties with a positive and engaging attitude to create a seamless experience.
Experience
Minimum of 2 years real estate, mortgage, title, transaction coordination/processing experience strongly preferred or solid experience with the real estate transaction process at a high volume
An individual should demonstrate the following competencies:
Self-motivated - able to work independently with a sense of urgency in a fast-paced, high volume paperless environment.
People first approach- keeping the agent and consumer at the center of the transaction by anticipating their needs to provide exceptional customer service throughout the transaction process.
Technical- ability to learn and navigate multiple software systems with an elevated level of competency.
Critical Thinking/Problem solving-the individual identifies and resolves problems in a timely manner, gathers and analyzes information thoughtfully and maintains confidentiality.
Partnership/Collaboration-the individual remains open to others' ideas and exhibits willingness to try new things.
Oral/Written Communication-the individual speaks clearly and persuasively in positive or negative situations to clearly advise and resolve any issues.
Quality Assurance- the individual demonstrates accuracy and thoroughness and monitors their own work to ensure quality.
Adaptability-the individual adapts to changes in the work environment, prioritizes and manages competing demands, and can deal with frequent changes, delays, or unexpected events while remaining resilient.
Building Collaborative Relationships - the individual develops, maintains, and strengthens partnerships with agents and colleagues while providing information, assistance, and support.
Anywhere is proud to offer a comprehensive benefits package to our employees including:
Medical, Dental, Vision, Short-term and Long-term disability benefits, AD&D
401(k) savings plan with company match
Paid Time Off to Include Holidays, Vacation Time, and Sick Time
Paid Family & Paternity Leave
Life Insurance
Business Travel Accident Insurance
All employees receive access to LinkedIn Learning
Tuition reimbursement for approved programs
Employee Referral Program
Adoption Assistance Program
Employee Assistance Program
Health and Wellness Program and Incentives
Employee Discounts
Employee Resource Groups
Auto-ApplyPart Time Client Satisfaction Specialist
Remote national account specialist job
Part-time Description
Mickey Keenan, P.A. is boutique personal injury law firm fighting for people injured in automobile accidents. We are seeking to hire a PART TIME Client Satisfaction Specialist. This position can be a remote work from home job and requires approximately 30 hours a week.
The Client Satisfaction Specialist's primary role is to build and maintain relationships with current and past clients.
The Client Satisfaction Specialist will follow up on client treatment status during various phases of their case and maintain networking relationships with referral partners. They will also maintain a relationship with our prior clients. They must uphold company culture at all times while making clients feel welcomed and valued. This person will also hold duties as an assistant to the office, handling administrative duties and tasks as needed for staff.
Job duties include the following, but are not limited to:
Call current and prior clients to check in
Send birthday and thank you cards
Follow up on Google review requests
The most successful Satisfaction Specialists possess exceptional customer service and people skills. They are detail-oriented individuals who listen well and are able to anticipate someone's needs in order to provide a wonderful customer experience. Self-motivation and reliability is a must.
Requirements Requirements
High School Diploma required
Working knowledge of Microsoft Office products (Outlook, Teams, Excel)
Critical thinking, professionalism
Ability to multi-task, prioritize and work efficiently
Excellent Communication skills
Attention to detail and tenacity to follow up on tasks are necessary
Salary Description $17-$20/ per hour
Client Relationship Specialist
Remote national account specialist job
The position operates in a fast-paced, technology-based environment. The Client Relationship Specialist will have total responsibility for the client experience and retention of client accounts, as well as the control and autonomy to help clients succeed in expected and unexpected ways.
Here is more of what you'll get to do:
Total responsibility as primary liaison between Net Driven and dealers in the United States and Canada.
Communicate effectively and timely with clients about Net Driven's products and features and the process that will be followed to deliver them.
Plan, schedule and execute client performance discussions within established time frames.
You'll thrive in this role if you have:
The ideal candidate will have a bachelor's degree and/or equivalent client management experience.
2 - 5 years' equivalent experience.
Fast learner who thrives on multi-tasking.
Skilled at managing time/priorities based on company goals and objectives.
Knowledge of SEO, social media, and website analytics.
Must be a great communicator to contribute to and ensure high integrity and a high productivity culture.
Experience with Salesforce.com or CRM software preferred.
Technology/Automotive experience preferred.
Call center success in a client-facing position is a plus.
Does this position sound like something you would enjoy and be successful at, but you're not sure you have the exact qualifications to be considered? While our job descriptions outline the type of candidate we're looking for, it is not a checklist. We encourage you to apply!
This role is not open to candidates located in Colorado, Connecticut, California, Maryland, Nevada, New York, Rhode Island, or Washington.
Who are we?
LeadVenture is the market-leading SaaS provider of digital retailing, eCommerce, digital marketing and eCatalog solutions for dealerships across 12 industry verticals including powersports, marine, RV, pre-owned auto, agriculture and more. Our family of brands includes Dealer Spike, Dealer Car Search, Frazer, TCS Technologies, Net Driven, Direct Communications, Inc. (DCi), Powersports Support, Level 5, PSM Marketing, Monroney Labels, and Interact RV. We are an international company with offices located in the United States, Mexico (Juniper Data Center), Belize (Dealer Spike Belize), India and The Netherlands. Together, we are LeadVenture.
In this role, you'll be working with our Net Driven brand who provides results-driven digital marketing solutions to thousands of independent automotive businesses throughout North America. Net Driven helps small businesses thrive in the digital age and employs some of the region's most influential minds in technology, SEO, digital marketing, and web design.
LeadVenture provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, LeadVenture complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, transfer, leaves of absence, compensation, and training.
LeadVenture expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of LeadVenture employees to perform their job duties may result in discipline up to and including discharge.
Auto-ApplyClient Relationship Specialist
Remote national account specialist job
at Net Driven
Client Relationship Specialist
The position operates in a fast-paced, technology-based environment. The Client Relationship Specialist will have total responsibility for the client experience and retention of client accounts, as well as the control and autonomy to help clients succeed in expected and unexpected ways.
Here is more of what you'll get to do:
Total responsibility as primary liaison between Net Driven and dealers in the United States and Canada.
Communicate effectively and timely with clients about Net Driven's products and features and the process that will be followed to deliver them.
Plan, schedule and execute client performance discussions within established time frames.
You'll thrive in this role if you have:
The ideal candidate will have a bachelor's degree and/or equivalent client management experience.
2 - 5 years' equivalent experience.
Fast learner who thrives on multi-tasking.
Skilled at managing time/priorities based on company goals and objectives.
Knowledge of SEO, social media, and website analytics.
Must be a great communicator to contribute to and ensure high integrity and a high productivity culture.
Experience with Salesforce.com or CRM software preferred.
Technology/Automotive experience preferred.
Call center success in a client-facing position is a plus.
Does this position sound like something you would enjoy and be successful at, but you're not sure you have the exact qualifications to be considered? While our job descriptions outline the type of candidate we're looking for, it is not a checklist. We encourage you to apply!
This role is not open to candidates located in Colorado, Connecticut, California, Maryland, Nevada, New York, Rhode Island, or Washington.
Who are we?
LeadVenture is the market-leading SaaS provider of digital retailing, eCommerce, digital marketing and eCatalog solutions for dealerships across 12 industry verticals including powersports, marine, RV, pre-owned auto, agriculture and more. Our family of brands includes Dealer Spike, Dealer Car Search, Frazer, TCS Technologies, Net Driven, Direct Communications, Inc. (DCi), Powersports Support, Level 5, PSM Marketing, Monroney Labels, and Interact RV. We are an international company with offices located in the United States, Mexico (Juniper Data Center), Belize (Dealer Spike Belize), India and The Netherlands. Together, we are LeadVenture.
In this role, you'll be working with our Net Driven brand who provides results-driven digital marketing solutions to thousands of independent automotive businesses throughout North America. Net Driven helps small businesses thrive in the digital age and employs some of the region's most influential minds in technology, SEO, digital marketing, and web design.
LeadVenture provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, LeadVenture complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, transfer, leaves of absence, compensation, and training.
LeadVenture expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of LeadVenture employees to perform their job duties may result in discipline up to and including discharge.
Auto-Apply