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National accounts project manager skills for your resume and career

Updated January 8, 2025

3 min read

Below we've compiled a list of the most critical national accounts project manager skills. We ranked the top skills for national accounts project managers based on the percentage of resumes they appeared on. For example, 17.2% of national accounts project manager resumes contained national accounts as a skill. Continue reading to find out what skills a national accounts project manager needs to be successful in the workplace.

15 national accounts project manager skills for your resume and career

1. National Accounts

Here's how national accounts project managers use national accounts:

Project Manager-National & Select Accounts Provided project management and installation support for Cincinnati Bell National Accounts.
Manage transition of all active projects and national accounts following company acquisition.

2. Project Scope

Here's how national accounts project managers use project scope:

Worked to drive cross departmental cooperation throughout the project scope to gain organization wide success.
Take initiative to influence and shape project scope and management for more optimal deliverable.

3. Customer Satisfaction

Here's how national accounts project managers use customer satisfaction:

Increased overall customer satisfaction significantly through increasing depth of national vendors through relationship development efforts.
Manage and organize multiple projects simultaneously while maintaining customer satisfaction and forecasting future needs.

4. General Contractors

A general contractor is a person who has the job of overseeing a construction project after a contract has been signed between the property owner and the contractor. A general contractor is also called a direct contractor and provides all of the labor, material, equipment like tools, and transport. Most of the time, a general contractor also hires multiple subcontractors to do all or different parts of the construction work.

Here's how national accounts project managers use general contractors:

Worked with general contractors in project coordination and managed large installation projects.
Work directly with general contractors to meet and exceed the end users expectations of a 100% operational security system.

5. CCTV

Here's how national accounts project managers use cctv:

Design and Layout of Intrusion, Fire Alarm and CCTV systems for all Target Store locations.
Developed new major access control, CCTV, and audiovisual systems, including Methodist Hospital.

6. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how national accounts project managers use customer service:

Developed and delivered a national Pay-For-Performance program in which independent service providers are rewarded for superior customer service delivery.
Delivered outstanding relationship-building, follow-through, and customer service, resulting in more confidence in the company's products from clients.

7. Customer Support

Here's how national accounts project managers use customer support:

Develop high level of customer support through a busy work environment.

8. Installation Projects

Here's how national accounts project managers use installation projects:

Assigned proper human resources to all installation projects.

9. Security Systems

A security system refers to any device that can perform security operations such as surveillance, access control, alarm, or intrusion control in a facility or area through a system of components and multifunctional devices designed to protect people and the property against a variety of hazards including crime, arson, accidents, espionage, sabotage, subversion, and attack. A security system also detects several other threats, including smoke, carbon monoxide poisoning, and water damage.

Here's how national accounts project managers use security systems:

Managed National Account Customers for the installation of security systems.
Established inter-modal railway account for security systems in Houston.

10. Account Management

The process of strengthening the relationship between a company and client is called account management. Effective account management has two key objectives, one is to retain loyal customers and the second one is to help the company grow by creating connections with new customers.

Here's how national accounts project managers use account management:

Manage collaborative client relationships and ensure smooth transition from sales to implementation and account management.
Project management, account management, and patient satisfaction consulting for health care organizations.

11. Construction Projects

A construction project is an organized process of constructing, redeveloping, renovating, or otherwise improving a building, or structure. The project phase begins usually as a broad criterion that is then made with the help of a brief, feasibility analysis, funding, and planning. The majority of construction projects are one-time jobs.

Here's how national accounts project managers use construction projects:

Assist consumer with home and construction projects by identifying their needs and matching them with qualified providers.
Assist multiple project managers with tracking, organizing and overseeing a multitude of construction projects.

12. Site Surveys

Here's how national accounts project managers use site surveys:

Conducted physical security on-site surveys for existing and potential clients.

13. CAD

Here's how national accounts project managers use cad:

Provided and sub-contracted detailed shop drawings of customized storefronts using AutoCAD CAD drawing system.
Created drawings and layouts using Turbo Cad program.

14. Project Plan

Here's how national accounts project managers use project plan:

Developed appropriate planning documents including project plans, scope documents, SOW's, charters, schedules etc.
Develop Project Plan and Distribute assigned work to associates.

15. Control Systems

Here's how national accounts project managers use control systems:

Developed chemical plant video surveillance and access control systems.

What skills help National Accounts Project Managers find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

List of national accounts project manager skills to add to your resume

The most important skills for a national accounts project manager resume and required skills for a national accounts project manager to have include:

National Accounts
Project Scope
Customer Satisfaction
General Contractors
CCTV
Customer Service
Customer Support
Installation Projects
Security Systems
Account Management

Construction Projects
Site Surveys
CAD
Project Plan
Control Systems
Client Relationships
Manage Projects
Status Reports
Customer Accounts
Customer Issues

RFP
Process Improvement
Contract Negotiations
Status Updates
Problem Resolution
SQL
Issue Resolution
Project Execution
VoIP

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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National Accounts Project Manager
National Accounts Project Manager Skills

Updated January 8, 2025

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