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National admissions advisor skills for your resume and career
15 national admissions advisor skills for your resume and career
1. Admissions Process
Admissions process is the act or process of admitting someone. The admission process is based on the submission of written applications and supporting documents. From the first inquiry made about a college - information gathering, application filing, the admission decision, presentation, matriculation to enrolling for the school year. Especially for schools with competitive admissions, the admissions process requires a lot of time and effort.
- Developed and maintained a supportive relationship with students through the admissions process until graduation.
- Guided recommended students through admissions process.
2. State Regulations
State regulations are the rules made by the state authorities under a specific Act. When a government intervenes in the private market to implements policies, they are known as state regulations. These policies help in achieving the economic, political, and social targets which might not be able to achieve otherwise.
- Maintain a keen knowledge of company policies and procedures in addition to applicable federal/state regulations, which include accrediting agency standards.
- Completed all necessary paperwork in compliance with State regulations.
3. Telephone Interviews
Conducting a kind of marketing research on different individuals over the telephone is termed as a computer-aided telephone interview or a telephone interview. In a telephone interview, the respondent is given a questionnaire based on his credentials by the interviewer. The interviewer is required to answer the interview and judges him according to his verbal responses.
- Conduct telephone interviews and e-mail correspondence to identify student prospects to determine their educational needs, concerns and interests.
- Conduct telephone interviews with potential students.
4. E-Mail Correspondence
- Developed and maintained relationships with prospective students through phone and e-mail correspondence.
- Interview applicants through telephone contact and e-mail correspondence.
5. Financial Aid
Financial aid refers to cash released to an educational institution to help a student pay the school fee. The issuance of financial aid, whether scholarships, grants, or loans, aims to make access to education affordable to all students irrespective of their backgrounds.
- Facilitated the student's financial aid application process and mediated between student's family members on financial decisions undertaken.
- Provided student assistance with preparation of financial aid documents and knowledge of student lending responsibilities during and after enrollment.
6. Outbound Calls
An outbound call is made by the call center representative to the customers on behalf of the company. Such calls help increase sales and generate revenue for the organization.
- Handle inbound and outbound calls, schedule and maintain callbacks, modify call cue based on priority.
- Converted 6-9 inquiries to enrollments per month * Processed 200-300 outbound calls daily * Team Player
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- Exceed company goals in all aspects of business, including but not limited to enrollments, show rate, and retention.
- Awarded consistently for student start/show rates.
8. Student Enrollment
- Facilitated the student enrollment process by interacting and collaborating with the academic/ administrative units of the institution.
- Developed, directed and coordinated the development and delivery of student enrollment activities.
9. Student Recruitment
Student recruitment is the practice of finding, encouraging, and recruiting potential students from within or outside an institution -- colleges, or universities in a timely and cost-effective manner.
- Participated in the development and execution of both short-term and long-term student recruitment strategies to ensure that enrollment metrics were met.
- Key focus was on student recruitment and enrollment.
10. Qualitative Metrics
- Analyzed monthly quantitative and qualitative metrics to develop enrollment strategy; secured $250,000 in new business.
11. AIU
- Market the university to prospective students and interview and assess their fitness to attend AIU.
- Used call center software to contact potential students and assist them in enrolling at AIU.
12. Conversion Rates
- Recognized for queue and script adherence, conversion rates, scheduling, and enrollment sales.
- Prioritize different lead sources and monitor conversion rates weekly, monthly and quarterly.
13. Student Retention
- Discussed student retention and student satisfaction with student management to assist with contact strategies.
- Manage educational goals of students while protecting student retention.
14. Professional Development
Professional development means to have the essential training certification or education with the purpose of earning and having a successful career. Every job requires a different set of skills. However, new skills may be needed in the future. Professional development, in this regard, helps people to develop and polish the skills and become efficient workers.
- Generated additional streams of revenue through customized professional development seminars and room rentals.
- Negotiated agreements for professional development services and workshops.
15. CEC
- Placed by staffing agency with Career Education Corporation (CEC).
- Earned certification through the Career Education Corporation (CEC).
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List of national admissions advisor skills to add to your resume

The most important skills for a national admissions advisor resume and required skills for a national admissions advisor to have include:
- Admissions Process
- State Regulations
- Telephone Interviews
- E-Mail Correspondence
- Financial Aid
- Outbound Calls
- Show Rate
- Student Enrollment
- Student Recruitment
- Qualitative Metrics
- AIU
- Conversion Rates
- Student Retention
- Professional Development
- CEC
- Inbound Calls
- Training Sessions
- Student Services
- Career Services
- Customer Satisfaction
- Phone Interviews
- Student Satisfaction
- Academic Programs
- Educational Programs
- Course Selection
- Retention Rate
- Interview Process
- Enrollment Process
- Federal Regulations
- Professional Relationships
- Certificate Programs
- Admissions Interviews
Updated January 8, 2025