Information Technology Specialist jobs at US National Archives

Advocate is a mission-driven organization helping people access the government benefits and support they deserve. We combine expert advocacy with technology to streamline complex processes for claimants. We're looking for a Tech Support Specialist who thrives on problem-solving, enjoys troubleshooting, and can build systems that prevent issues before they occur. This role is critical to keeping our day-to-day operations running smoothly while also helping us scale for the future.Responsibilities Daily Troubleshooting & Support (50%) Diagnose and resolve day-to-day technical issues such as: Broken or missing e-signature integrations, Workflow statuses not updating correctly, Medical records, case artifacts, or other files getting stuck in the system. Monitor daily reports and logs for errors. Serve as the first line of support for internal teams experiencing operational tech issues. Escalate and coordinate fixes with engineering as needed. Onboarding & IT Support (20%) Set up accounts, access, and tools for new hires. Maintain software licenses and user permissions across platforms. Provide basic IT support for staff (e.g., troubleshooting email, Slack, Salesforce, etc.). Systems & Process Improvement (30%) Analyze recurring issues and implement improvements to reduce future problems. Collaborate with operations and engineering to design scalable, reliable systems. Create documentation and internal guides to streamline troubleshooting and onboarding. Qualifications Experience: 2-4 years in a technical operations, IT, or support engineering role. Skills: Strong troubleshooting ability across SaaS systems (CRM, workflow tools, integrations). Comfortable navigating and fixing issues in Salesforce or similar platforms. Basic IT support knowledge (identity management, access provisioning, device/software troubleshooting). Mindset: Problem-solver who enjoys “fixing what's broken” as much as preventing it from breaking again. Detail-oriented but able to see the bigger picture when designing processes. Thrives in a fast-paced, mission-driven environment.

Under the direction of the Information Technology Manager I, the Information Technology Specialist I is a member of the Enterprise Systems Development web team and is responsible for development and maintenance of department's web sites and remediation of electronic documents to comply with accessibility requirements. This position will provide technical support to the Department's projects involving web development for static and dynamic HTML websites as well as SharePoint-based sites. This position utilizes expert skills in coding, testing, and maintaining custom, interactive, secure, mission critical websites and web accessibility requirements. The Information Technology Specialist I must have the ability to learn new concepts, understand system to system relationships and interfaces and maintain cooperative working relationships with business partners and the development team to identify goals and objectives. The incumbent must possess strong organizational, analytical, and verbal/written communication skills; works independently, participate in meetings, provide status reports, and completes work assignments in an effective, accurate, and timely manner. The incumbent must keep up with current industry trends, standards and practices related to web development, publishing, video production and accessibility requirements. You will find additional information about the job in the Duty Statement. Minimum Requirements You will find the Minimum Requirements in the Class Specification. * INFORMATION TECHNOLOGY SPECIALIST I Additional Documents * Job Application Package Checklist * Duty Statement Position Details Job Code #: JC-500010 Position #(s): ************-003 Working Title: IT Specialist I Classification: INFORMATION TECHNOLOGY SPECIALIST I $6,710.00 - $8,990.00 L $7,379.00 - $9,887.00 M $8,099.00 - $10,852.00 N New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable. # of Positions: 1 Work Location: Sacramento County Telework: Hybrid Job Type: Permanent, Full Time Department Information Are you looking for a position in a fast-paced, prestigious organization with great potential for personal development and career advancement? Would you find working with the top management in State Government and with the State Legislature exciting and rewarding? If so, the Department of Finance offers a broad range of professional career paths in such areas as budgeting, accounting and auditing, information technology, economic and population research, and general administration. Look no further, apply today! Department Website: ********************* Special Requirements Finance currently has a hybrid telework model, which requires employees to work in the office a minimum of two days during the workweek with additional in office days required as needed and sometimes on short notice, for reasons such as hearings, site visits, or required in-person meetings or trainings. Implementation of Executive Order N-22-25 requiring four in-office work days has been postponed until July 1, 2026, but may be subject to change. Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 12/12/2025 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at ********************** When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Finance DOF Human Resources Office Attn: Dianne Havens 915 L Street, Suite 1235 Sacramento, CA 95814 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Finance DOF Human Resources Office Dianne Havens 915 L Street, Suite 1235 Sacramento, CA 95814 Please note that the HR Office is closed from 12:00PM to 1:00PM for lunch. 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: * Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at ********************** All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. * Resume is required and must be included. * School Transcripts * Supplemental Application - In order to be considered for this position, applicants must submit a supplemental application no more than two typed pages, using 12-point font. Please provide examples in responding to the following statements: * Describe your work experience in the areas of web development with emphasis on experience as a senior or independent developer of complex websites and SharePoint environments. * Describe your knowledge, skills, and abilities in troubleshooting technical issues related to web development. Provide an example of a technical issue you encountered and how you resolved it. Include the tools you used and explain how they were applied to resolve the technical issues. * Describe any experience in graphic design and video production and postproduction editing. Provide a portfolio of graphic works and examples of video clips. Include details about the tools you used in these projects. * Describe your experience in remediation web pages, documents, and audio/video recordings to meet web accessibility requirements. Include any accessibility training you've completed. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: * Excellent written and oral communication skills. * Strong analytical skills and experience resolving complex problems or issues. * Ability to develop and maintain excellent customer service. * Ability to communicate diplomatically and effectively, both orally and in writing. * Ability to develop training materials and conduct customer's training. * Experience working in a team-oriented, collaborative environment. * Experience designing and building static and dynamic HTML websites as well as SharePoint-based sites. * In-depth experience with web development both server-side and front-end logic, and SharePoint environments. * Ability to conduct unit, system integration, regression, and acceptance testing. * Experience with designing logos, cards, brochures, and other graphic materials for publication and/or electronic distribution. * Knowledge of best practices for web application development frameworks. * Working knowledge of Visual Studio Code and Azure DevOps. * Experience and proficiency in using Adobe applications including, but not limited to Acrobat Pro, Photoshop, InDesign, Premiere Pro, Illustrator, and Dreamweaver. * Experience using Microsoft applications including, but not limited to Outlook, Word, Excel, and PowerPoint. * Working knowledge of mac OS. Benefits For general information related to benefits with the State of California, please click here: State Employees - CalHR Benefits Website. Finance employees are excluded from collective bargaining and are eligible to receive the following enhanced benefits: * Enhanced medical, dental, and disability benefits * Employer paid Life Insurance * Additional hour of Vacation/Annual Leave * Excluded employees are not subject to State Disability Insurance payroll withholding For more details about employee benefits, visit the Department of Finance's website here. Contact Information The Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position. Department Website: ********************* Human Resources Contact: Dianne Havens ************** ************************ Hiring Unit Contact: Sergei Ludanov ************** ************************* Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: Kelly Teeple ************** ext: 3404 *********************** California Relay Service: ************** (TTY), ************** (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

Under the general direction of the Information Technology Manager I, the incumbent functions as an expert-level technical authority within the WAN/LAN Unit. The incumbent serves as the technical lead for network systems and Representational State Transfer Application Programming Interface (REST API)-based integration efforts between the Department of Justice (DOJ) and the Department of Motor Vehicles (DMV), ensuring secure and efficient exchange of critical data across agency boundaries. This includes responsibility for 24/7 technical support and advanced diagnostics for network-related API connectivity, endpoint security, and data transmission integrity. The incumbent will architect, implement, and sustain robust networking and integration solutions that support DOJ's operational and business objectives. The role requires collaboration with internal stakeholders, DMV technical teams, and external vendors to ensure secure, reliable, and standards-compliant REST API communication. You will find additional information about the job in the Duty Statement. Working Conditions This position is designated for telework under Government Code section 14200 for eligible applicants residing in California and may require reporting to headquarters or field offices and facilities to fulfill operational needs. All telework schedules are subject to change and may be reevaluated at any time. Telework does not change the terms and conditions of employment, the essential functions of job duties, or required compliance with the Department of Justice policies. This position is eligible for telework 5 days per week, and will be required to report to the office as needed/required. The successful candidate must reside in California upon appointment. This is a 12 month limited term position, but may be extended to a maximum of 24 months and/or may become a permanent position based upon operational needs. Minimum Requirements You will find the Minimum Requirements in the Class Specification. * INFORMATION TECHNOLOGY SPECIALIST II Additional Documents * Job Application Package Checklist * Duty Statement Position Details Job Code #: JC-499119 Position #(s): ************-901 Working Title: Network Engineer Classification: INFORMATION TECHNOLOGY SPECIALIST II $8,625.00 - $11,557.00 A New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable. # of Positions: 1 Work Location: Sacramento County Telework: Hybrid Job Type: 12 Month Limited Term - Full Time Work Shift: Day Shift Work Week: Monday-Friday Department Information This position is located in the California Justice Information Services Division, Technology Support Bureau, Production & Network Services Branch, Network Production Services Section, WAN/LAN Unit. Please disregard the SROA/Surplus language below as the Department of Justice requires applicants to submit their SROA/Surplus Letter if that is the basis of their eligibility. For more information about the department, please visit the Attorney General's website at *************** Please note that all new to state employees will be given the minimum salary of the classification. For current state employees and/or those with reinstatement rights, your salary will be determined in accordance with the applicable laws, rules, and regulations. Personal Leave Program: Effective July 1, 2025 state employees are subject to temporary wage reductions in exchange for Personal Leave Program (PLP) accruals. The specific rate and hours earned were negotiated and agreed upon by each bargaining unit. The actual monetary impact of these temporary reductions can vary based on your bargaining unit and/or federal and state tax withholding. For additional information please visit Human Resources Manual - CalHR Special Requirements * A fingerprint check is required. * Clearly indicate JC-499119 in the "Examination(s) or Job Title(s) For Which You Are Applying" section located on the first page of your State Application. * If you are using education to meet the minimum qualifications for this position, you must submit a copy of your transcript or diploma. An official transcript will be required prior to appointment. * This is a re-advertisement for JC-493778. If you have previously applied for JC-493778, it is not necessary to re-apply. Your original application for JC-493778 will be included in this candidate pool for JC-499119. Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 12/12/2025 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at ********************** When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Justice Mail in-CJIS Divisions Attn: Sheri Wise JC-499119 PO Box 160608 Sacramento, CA 95816-0608 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Justice Drop off- CJIS Divisions Sheri Wise JC-499119 4949 Broadway Sacramento, CA 95820 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: * Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at ********************** All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. * Resume is required and must be included. * Statement of Qualifications - A Statement of Qualifications (SOQ) is required and must be submitted along with your State application. The SOQ is a discussion of how an applicant's education and experience meets the evaluation criteria and qualifies them for the position. Please see Statement of Qualifications section below to complete the requirements. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: * Advanced principles, practices, and techniques of network architecture, design, and security. * Criminal Justice Information Systems security policies. * Methods and tools for diagnosing and resolving complex network performance issues. * Ability to plan, design, and implement large-scale, mission-critical network infrastructure. * Serve as a technical advisor to executives, project managers, and external stakeholders. * Effectively communicate technical concepts to both technical and non-technical audiences. * Manage competing priorities and make sound technical decisions under pressure. Benefits Please access this link for information on benefits afforded to employees who work for the State of California - ********************************************************************************************* Contact Information The Human Resources Contact is available to answer questions regarding the position or application process. Human Resources Contact: Sheri Wise (000) - ********************* Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: EEO Officer ************** ********************* California Relay Service: ************** (TTY), ************** (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Statement of Qualifications The Statement of Qualifications (SOQ) is required for this position. The SOQ is a narrative discussion of the candidate's education, training, experience, and skills as it relates to the desirable qualifications and duties for the position. The SOQ serves as documentation of each candidate's ability to present information clearly and concisely in writing. The SOQ should explain in detail why the candidate believes his or her knowledge, skills, and abilities could apply towards this position. Your response should be typed in Arial 12 point font and no more than two pages in length. Resumes will not be considered a substitute for the SOQ. Your application may be disqualified from consideration if your SOQ does not adhere to the requirements. For each of the statements below, please provide specific examples of your experience in the relevant areas. Include a discussion of pertinent issues, course of action, outcome and measurements of success. * Describe your experience designing, implementing, and optimizing enterprise network architectures in a multi-agency or high-security environment. In your response, include specific technologies, protocols, and tools you have used, as well as how your work improved network performance or reliability. * Provide an example of a time you served as a technical advisor or subject matter expert for a high-visibility IT project. Explain the project scope, the stakeholders involved, your specific role, and how you ensured successful outcomes while meeting security and performance requirements. * Discuss your experience troubleshooting and resolving complex, high-priority network outages or performance issues. Include details about your troubleshooting methodology, coordination with other teams or agencies, and the long-term solutions you implemented. Additional Information about Application Filing Please note, if using the United States Postal Service for delivery, there is no guarantee that your application will be date stamped and will arrive by the final filing date. If your application does not have a postmark or date stamp and arrives after the final filing date, your application will not be accepted. Therefore, to ensure timely delivery of your application, it is recommended that you use either electronic delivery, parcel service, or certified mail. Using one of these options will provide proof of delivery prior to the final filing date. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

Under the direction of the Infrastructure Services Supervisor, the incumbent has an expert level of knowledge and experience in the Information Technology field. The incumbent is the primary AWS Administrator for core services, including S3, EC2, and RDS. Lead administrator for the Virtual Desktop Infrastructure (VDI) and on-site server infrastructure at headquarters. Maintains and updates network documentation for business continuity. Coordinates with other Infrastructure team members and other State Developmental Center staff to address system-wide issues and needs, perform analysis, and provide recommendations for IT purchases. Effective July 1, 2025, State employees are subject to a salary reduction of three percent in exchange for five hours per month of the Personal Leave. You will find additional information about the job in the Duty Statement. Working Conditions Under Government Code 14200, this position is a hybrid, in-office/telework position, and may be subject to change. Incumbent can be required to report to the office, or any designated location at any time. Telework agreements can be modified and/or cancelled at any time. Incumbent must live and work in California. All commute expenses to the reporting location will be the responsibility of the selected candidate. This position requires lawful authorization to work in the United States. The Department does not sponsor employment visas for this position. A range of indoor and outdoor environments for contact with a wide variety of staff and developmentally disabled individuals. Prolonged periods on a computer up to 90 percent of the time. Occasional requirement to move and transport objects weighing up to 30 pounds. Occasional travel up to 10 percent for overnight or day trips for covered California locations. This position is a hybrid, in-office/telework position, and may be subject to change. Incumbent can be required to report to the office, or any designated location at any time. Telework agreements can be modified and/or cancelled at any time. Minimum Requirements You will find the Minimum Requirements in the Class Specification. * INFORMATION TECHNOLOGY SPECIALIST I Additional Documents * Job Application Package Checklist * Duty Statement Position Details Job Code #: JC-500175 Position #(s): ************-006 Working Title: AWS Systems Administrator Classification: INFORMATION TECHNOLOGY SPECIALIST I $6,513.00 - $8,729.00 A $7,163.00 - $9,599.00 B $7,864.00 - $10,537.00 C New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable. # of Positions: 1 Work Location: Sacramento County Telework: Hybrid Job Type: Permanent, Full Time Facility: Department of Developmental Services Department Information The California Department of Developmental Services (Department) is the agency through which the State of California provides services and supports to individuals with developmental disabilities. These disabilities include intellectual disability, cerebral palsy, epilepsy, autism and related conditions. Services are provided through state-operated developmental centers and community facilities, and contracts with 21 nonprofit regional centers. The regional centers serve as a local resource to help find and access the services and supports available to individuals with developmental disabilities and their families. The Department is located in a modern, sustainable and innovative office building at 1215 "O" Street, Sacramento, California. Some amenities of the building include: * First floor retail space (separate access from 12th Street) * Café with multiple vendors * Outdoor seating for meal breaks * Employee fitness center which includes a yoga studio, cardio equipment and weights * Plaza area with kitchenette on each floor * Lactation rooms Department Website: ********************* Special Requirements The Statement of Qualifications (SOQ) must be typed in 12-point Arial font, single spaced, and be no more than two pages in length. Applicants who fail to answer the question below or submit an SOQ may not be considered. * Please summarize your background and hands-on experience as an Amazon Web Service Administrator. If you are using list eligibility from an on-line exam to qualify for this position, you MUST include with your application any documentation (i.e., copy of transcript, degree, license, etc.) to verify meeting the MQ's or you may not be considered for the position. The MQs will be verified prior to interview and/or appointment. If it is determined that an applicant does not meet the MQs of the classification, the applicant may not be considered and withheld from the eligible list. Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 12/12/2025 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at ********************** When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Developmental Services - Headquarters N/A Attn: Mimi Hairford Cert Unit 1215 O Street, MS 10-40 Sacramento, CA 95814 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Developmental Services - Headquarters N/A Mimi Hairford Cert Unit 1215 O Street, MS 10-40 Sacramento, CA 95814 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: * Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at ********************** All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. * Resume is optional. It may be included, but is not required. * Statement of Qualifications - A Statement of Qualifications (SOQ) is required and is a narrative discussion of how the candidate's education, training, experience, and skills meet the minimum and desirable qualifications and qualify them for the position. The SOQ serves as a documentation of each candidate's ability to present information clearly and concisely in writing. SEE "SPECIAL REQUIREMENTS" ABOVE FOR INSTRUCTIONS. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: Knowledge of: Amazon WorkSpaces Applications formerly AppStream 2.0, AWS Infrastructure (IAM, AWS CLI, etc), AmazonWorkSpaces, Amazon WorkSpaces Application formerly AppStream 2.0, Microsoft Hyper-V, Microsoft System Center Virtual Machine Manager, VMware, NetApp, Rubrik Air, Rubrik Polaris, and AWS Backup and DR services, Active Directory, PowerShell, DNS\DHCP, Change Management, and Network Best Practices. Ability to: Stay current with the latest developments in software. Develop technical documentation. Adapt and manage multiple tasks and priorities. Develop effective solutions. Communicate with users, team members and management effectively. Maintain safe work practices, quality control standards and safeguard state assets Benefits As a state employee working for the Department of Developmental Services, you and your family will have access to excellent medical, dental and vision insurance benefits in addition to retirement benefits. Benefit eligibility may be based on job classification, bargaining unit, time base and length of appointment. Additional benefits may also be outlined for specific bargaining units in employee collective bargaining contracts. For more information, please visit the links below: State Employees - CalHR Benefits Website CalPERS Health Benefit Summary 2025 CalPERS Health Benefit Summary 2026 Benefit information can be found on the CalHR website and the CalPERS website. Contact Information The Human Resources Contact is available to answer questions regarding the position or application process. Department Website: ********************* Human Resources Contact: Mimi Hairford ************** ************************ Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: Equal Employment Opportunity Office ************** **************** California Relay Service: ************** (TTY), ************** (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Additional Information Electronic application submission is highly encouraged. Multiple positions may be filled from this recruitment. This recruitment may be utilized to fill future vacancies that may occur during the life of the certification list. Possession of Minimum Qualifications will be verified prior to interview and/or appointment. If you are meeting Minimum Qualifications with education, you must include your unofficial transcripts/diploma for verification. Official transcripts may be required upon appointment. If it is determined an applicant does not meet the Minimum Qualifications, the candidate may be withheld from the eligibility list, rendering them inactive and ineligible to be hired for the position. Candidates who have been withheld may file an appeal with the California Department of Human Resources. All appointments are subject to State Restriction of Appointment (SROA), Departmental Restriction of Appointment (DROA), Re-employment List procedures, pre-employment physical and fingerprint clearances. Further information on the definition of the above may be found on the California Department of Human Resources' website at: ***************** If you have not taken the Information Technology Specialist I exam/assessment you may find the exam for this classification at the link below. You must take and pass the exam/assessment to obtain eligibility for hire. Click here to gain list eligibility. Remove Any Confidential Information Do not include any confidential information on any documents you submit for a job vacancy, such as your State application, resume, or educational transcripts. Confidential information that should be excluded or removed from these documents includes, but is not limited to, your Social Security Number (SSN), birthdate, student identification number, driver's license number (unless required), basis of eligibility, examination results, LEAP status, marital status, and age. Confidential information on the first page of applications submitted electronically online, such as Easy ID number, SSN, examination related information, and driver's license number will automatically be redacted upon submission. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

State Fund's Information Technology (IT) - Client Support Services Unit in Vacaville has an opening for an Associate Systems Analyst. Under general supervision of the IT Supervisor II, the incumbent will: * Provide quality customer service as the single point of contact to customers by managing call activity, service tickets, and assuming accountability for issues/inquiry resolution * Administrate and maintain Windows Network Operating Systems, Active Directory, servers, network equipment, and telephone systems to meet site operational needs and systems goals * Coordinate/provide technical support and training (educating) end-users and local program operations Desirable Qualifications: * Two (2) years of IT Technician experience * Proficient knowledge of Windows Network Operating System, Windows Professional Desktop, Windows Exchange (server), Windows Outlook (desktop) and Active Directory * Proficient knowledge of the installation, maintenance, and troubleshooting of PC/LAN/WAN/Telecom/Mobile Devices * Working knowledge of standard software and Internet applications * Working knowledge of concepts used in network architecture (LAN/WAN) * Ability to work independently and as a team with co-workers and management to address and resolve issues * Working knowledge of client/server computing concepts * General knowledge of project management principles * Ability to keep current with respect to changing technologies * Ability to solve technical problems with a minimal amount of information (even incorrect information) * Ability to handle multiple priorities in a changing environment * Excellent written and oral communication skills * Self-motivation, dependability, flexibility and the ability to work in a team environment On-site physical requirements: * State Fund has adopted telework for employees who can effectively perform their essential work functions remotely. However, this is an essential position where hybrid telework is available in conjunction with on-site requirements; where the selected candidate will report to their assigned location(s) on either a scheduled, rotational, or as-needed basis. * The selected candidate must be able to meet the essential on-site requirements by the agreed-upon start date, this could require but is not limited relocation. * State Fund is not considering relocation expense reimbursement for this position. You will find additional information about the job in the Duty Statement. Working Conditions The successful candidate must reside in California upon appointment. Selected candidate(s) hired may be required to attend in-person Onboarding at our Vacaville office with expenses for attendance paid by State Fund. Minimum Requirements You will find the Minimum Requirements in the Class Specification. * INFORMATION TECHNOLOGY SPECIALIST I Additional Documents * Job Application Package Checklist * Duty Statement Position Details Job Code #: JC-500591 Position #(s): ************-XXX Working Title: Staff Systems Analyst Classification: INFORMATION TECHNOLOGY SPECIALIST I $6,513.00 - $8,729.00 A $7,163.00 - $9,599.00 B $7,864.00 - $10,537.00 C New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable. # of Positions: Multiple Work Location: Solano County Telework: Hybrid Job Type: Permanent, Full Time Department Information State Fund is California's largest provider of workers' compensation insurance. Established in 1914 by the state legislature, we offer diverse and comprehensive products and services that provide a strong and stable option for employers and injured employees with fast, reliable claims service and medical and indemnity benefits. Our culture centers on our purpose and values. We exist to provide fairly priced workers' compensation insurance, make workplaces safe, and restore injured workers. To fully represent California, we are committed to our employees by embracing and celebrating our diverse workforce and fostering inclusion to make the workplace a dynamic environment for all. We recognize and reward high performance yet value a healthy work/life balance. Department Website: ************************** Special Requirements Effective July 1, 2025, the State of California implemented the Personal Leave Program 2025 (PLP 2025) which reduces an employee's monthly salary in exchange for leave credits. Employees appointed to this classification will have their monthly salary reduced and will accrue hours of PLP 2025 on the first day of each pay period in accordance with the applicable bargaining contract. The salary range(s) included on this job posting do not reflect the reduction in pay. To be considered, you must provide a fully completed STD 678 application, resume, and/or statement of qualifications if required. Alternative documents submitted in lieu of required Application, Resume, or Statement of Qualifications will not be accepted. Completed STD 678 must include duties performed, start and end dates, and hours worked per week for each position held. Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, have LEAP eligibility, or have SROA and/or Surplus eligibility may be considered. Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 12/15/2025 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at ********************** When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: State Compensation Insurance Fund Talent Acquisition/Staffing Attn: JC-500591 TS 2275 Gateway Oaks Drive Sacramento, CA 95833 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: State Compensation Insurance Fund Talent Acquisition/Staffing Attn:JC-500591 TS 2275 Gateway Oaks Drive Sacramento, CA 95833 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: * Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at ********************** All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. * Resume is required and must be included. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Benefits State Fund employees are eligible for a number of benefits. Our benefit package includes: Health Benefits Program (CalPERS) Retirement (CalPERS) Employer Health and Consolidated Benefits Contributions Dental, Vision 401(k) and 457 Deferred Compensation Plans Employee Assistance Program Group Legal Services Insurance Holidays, Vacation/Sick/Other Paid Leave Flex Elect Reimbursement Program Wellness and Recognition Alternate Work Schedules Transit Pass Program Tuition Reimbursement Dependent Scholarship Program Leadership Training Mentoring Program *************************************************************************************************** Benefit information can be found on the CalHR website and the CalPERS website. Contact Information The Human Resources Contact is available to answer questions regarding the position or application process. Department Website: ************************** Human Resources Contact: Tina Sherel ************** **************** Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: Rosa Gil-Robles ************** California Relay Service: ************** (TTY), ************** (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Background Investigation Prior to employment with State Compensation Insurance Fund, a background investigation (BI) will be initiated. Acknowledgement Electronic applications submitted through your CalCareer Account are highly recommended and will be received/processed faster than other methods of filing. By applying to this position, you are also acknowledging that you have received the following information: California State benefits Duty statement/Job Description Salary ranges and steps for the classification(s) advertised Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

This advertisement is for an Information Technology Specialist I position. Located at R.A. McGee Correctional Training Center (CTC), in the city of Galt, Sacramento County. Please indicate the position number on your application: 065-628-1402-039. This position requires local in-person duties to be performed. If telework is available to employees it will be in accordance with the Statewide Telework Policy and will be required to report to the office as needed/required. We can discuss further during the interview process. The successful candidate must reside in California upon appointment. Do you want to apply your IT technical skills experience to make a difference in a correctional institutional setting? Are you an enthusiastic and motivated individual looking for a fast-paced, challenging, and rewarding position in a team-oriented environment? The California Department of Corrections and Rehabilitations is seeking a conscientious applicant who can improve collaboration and execute IT service delivery to various programs that supports CDCR mission. Under direction of the Information Technology Supervisor II, the Information Technology Specialist I (ITS I) is a member of a multi-disciplinary team consisting of technical support analysts. The position performs independently, with minimum supervision, and is responsible for advanced personal computer (PC) support and network connectivity. The position leads technical staff that provides first line support for personal computer workstation installation, problem diagnostics, and resolution, training and customer support. Duties extend to provide support for planning, acquiring, researching and evaluating new technology and products to be used within the current technical environment. The position establishes and maintains constructive professional relationships with the bureau's PC customers and must effectively communicate technical information with them, including those customers considered to be non-technical. Please visit our website to learn more about Enterprise Information Services. The California Department of Corrections Rehabilitation (CDCR) Headquarters has implemented a new automated system to streamline the hiring process. The Human Resources Technology System (HRTS) is an intuitive, user-friendly system that provides the applicant access to real-time updates throughout the hiring process. HRTS will require new candidates to set up an account, which allows them to track their application's progress. Through their account portal, candidates will also be able to provide any additional information needed in the hiring process, including setting up interviews as needed. After the final filing date, applicants will receive an email from **************************** or DoNotReply@CDCR (depending on the email provider), with direction on creating and/or accessing their account. For HRTS communication, this is in reference to Job Requisition (JR) 3213. Note: Main communication for this position will be through email. Please ensure you have a valid email address on your application. CDCR employees are encouraged to use their existing CDCR email address on their applications. Please see attached duty statement. You will find additional information about the job in the Duty Statement. Working Conditions R. A. McGee Correctional Training Center (CTC) is located in the city of Galt in Sacramento County. CTC is the location of the Basic Correctional Officer Academy. CTC prepares cadets to become Correctional Officers by providing on-site institutional training. CTC also provides training for current CDCR staff with a variety of specialized custody trainings to assist in strengthening their skills physically and mentally. This position is located in Sacramento county in the city Galt. Minimum Requirements You will find the Minimum Requirements in the Class Specification. * INFORMATION TECHNOLOGY SPECIALIST I Additional Documents * Job Application Package Checklist * Duty Statement Position Details Job Code #: JC-499501 Position #(s): 065-628-1402-039 Working Title: IT Field Support Specialist Classification: INFORMATION TECHNOLOGY SPECIALIST I $6,513.00 - $8,729.00 A $7,163.00 - $9,599.00 B $7,864.00 - $10,537.00 C New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable. # of Positions: 1 Work Location: Sacramento County Telework: In Office Job Type: Permanent, Full Time Work Shift: 8:00 AM - 4:30 PM Work Week: Monday through Friday Department Information Vision We enhance public safety and promote successful community reintegration through education, treatment and active participation in rehabilitative and restorative justice programs. Mission To facilitate the successful reintegration of the individuals in our care back to their communities equipped with the tools to be drug-free, healthy, and employable members of society by providing education, treatment, rehabilitative, and restorative justice programs, all in a safe and humane environment. CDCR and CCHCS strive to collaborate with the community to enhance public safety and promote successful community reintegration through education, treatment and active participation in rehabilitative and restorative justice programs. Incumbents establish and maintain cooperative working relationships within the department, other governmental agencies, health care partners, and communities. CDCR/CCHCS values all team members. We work cooperatively to provide the highest level of health care possible to a diverse correctional population, which includes medical, dental, nursing, mental health, and pharmacy. We encourage creativity and ingenuity while treating others fairly, honestly, and with respect, all of which are critical to the success of the CDCR/CCHCS mission. Please visit our website to learn more about Enterprise Information Services. Founded in 1885, the California Department of Corrections and Rehabilitation (CDCR) is one of the nation's largest and most diverse correctional departments in the country. We are dedicated to enhancing public safety through the safe and secure incarceration of individuals in our care, by providing effective parole supervision, and implementing rehabilitative strategies for their successful reintegration into our communities. Special Requirements Do not include any confidential information on any documents you submit for a job vacancy, such as your State application, resume, or educational transcripts. Confidential information that should be excluded or removed from these documents includes, but is not limited to, your Social Security Number (SSN), birthdate, student identification number, driver's license number (unless required), basis of eligibility, examination results, LEAP status, marital status, and age. Confidential information on the first page of applications submitted electronically online, such as Easy ID number, SSN, examination related information, and driver's license number will automatically be redacted upon submission. Possession of Minimum Qualifications will be verified prior to interview and/or appointment. If you are meeting Minimum Qualifications with education, you should include your unofficial transcripts/diploma for verification. Official transcripts may be required upon appointment. If it is determined an applicant does not meet the Minimum Qualifications, the candidate will be withheld from the eligibility list, rendering them inactive and ineligible to be hired for the position. Candidates who have been withheld may file an appeal with the State Personnel Board. Applicants who completed their education outside of the US (with foreign degrees/transcripts) must obtain and submit verification of U.S. course/degree equivalency. Foreign education credential evaluation services can be found at NACES | National Association of Credential Evaluation Services. Candidates new to CDCR/CCHCS are required to submit to a background investigation process utilizing Live Scan Fingerprinting, as well as a Tuberculosis test/evaluation prior to appointment, followed by department annual Tuberculosis testing/evaluation thereafter. When submitting supporting documents, PDF file format is preferred. CDCR/CCHCS utilizes E-Verify to confirm candidate's identity and employment authorization. For more information about E-Verify, you may go to ***************** This advertisement may be used for other vacancies that occur during the life of this recruitment. Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 12/22/2025 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s). Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at ********************** When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Corrections & Rehabilitation CDCR Hiring Support - Postal Attn: CDCR Hiring Support P.O. Box 942883 Sacramento, CA 94283-0001 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Corrections & Rehabilitation CDCR Hiring Support - Drop-off CDCR Hiring Support 9825 Goethe Rd, Application Drop Box (Drop off not available on weekends and holidays) Sacramento, CA 95827 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: * Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at ********************** All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. * Resume is required and must be included. * Statement of Qualifications - Statement of Qualifications is REQUIRED and must be submitted with your Employment Application (STD. 678). Applications received without an appropriate Statement of Qualifications based on the instructions below will be rejected for being incomplete and will not be considered. Resumes, cover letters, and other documents will not be considered as a response to the Statement of Qualifications. Please refer to the "Statement of Qualifications" section below for specific requirements. For helpful guidance on writing an effective SOQ or a Supplemental Questionnaire, please visit: Work4CA: How to Write a Statement of Qualifications Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: * Possess strong writing, analytical, and research skills with the ability to compose accurate, concise, and detailed written determinations and proposed decisions; * Ability to learn advance troubleshooting of technology issues; * Possess the ability to communicate professionally and effectively, both verbally and in writing, including the ability to negotiate credibly and persuasively, with a variety of stakeholders; * Demonstrate ability to handle multiple priorities simultaneously and effectively; * Exercise good judgement, work well under pressure, and meet deadlines; * Demonstrate strong organizational and time management skills in a fast paced environment; and * Possess excellent interpersonal skills to deal effectively with difficult, sensitive, and confidential matters. Benefits Benefit information can be found on the California Department of Human Resources (CalHR) website, ***************** and the CalPERS website, ******************* Information on benefits afforded by membership in the California Public Employees' Retirement System can be found on the CalHR Salary and Benefits website at ********************************************************** Information on the benefits and protections provided to public employees by the State Civil Service Act can be found on the CalHR website at ******************************************************************************************** Additional benefit information can be found on the CalHR California State Civil Service Employee Benefits Summary website at ********************************************************************************************* This webpage is intended to provide general information. Benefit eligibility may be based on job classification, bargaining unit, time base and length of appointment. Contact Information The Hiring Unit Contact is available to answer questions regarding the position or application process. Hiring Unit Contact: EIS Personnel Liaisons ************** ****************************************** Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: Office of Civil Rights ************** M_*********************** California Relay Service: ************** (TTY), ************** (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Statement of Qualifications * REQUIRED In order to be considered for this position, you must submit a statement of qualifications (SOQ) in addition to the standard state application. If you do not submit SOQ, your application WILL NOT be considered. A notation or reference to other materials such as resume, or application cannot be a substitute for the SOQ. If you do not have the specific experience requested above, include examples of similar work experience that would demonstrate your ability or knowledge to perform the specific functions outlined in the questions. The SOQ also serves as documentation of each candidate's ability to present information clearly and concisely in writing. Your responses to the questions below must be submitted on a separate document and must be no longer than two pages in length for all questions, utilizing Arial 12-point font, with 1 inch margins. Each page must include your name and page number in the upper right hand corner of the page. Please answer the questions below: * What are the most important qualities that a technology lead should possess? Please describe your experience by giving examples using these qualities. * Describe what customer service means to you and provide methods for how you would ensure that your customers receive exceptional service. The following links can be used to guide you to complete the Statement of Qualification (SOQ) and Resume if you require assistance: Statement of Qualification, Desirable Qualifications and Supplemental Questionnaire Information How to Write a Resume Examination Information To obtain list eligibility for the Information Technology Specialsit I, before applying for the position(s), you must first take and pass the Information Technology Specialist Iexam. Please click the CalCareers link below for the Information Technology Specialist I exam. Exam Bulletin - Information Technology Specialist I Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

Under the direction of the Information Technology Manager I, the Information Technology Specialist II (ITS II) will work as a technical expert within the Department of Justice's (DOJ) Production and Network Services Branch, Network Production Services Section in support of the organization's enterprise information technology (IT) network including all associated hardware/software components and the confidential and sensitive data used at DOJ. The incumbent is responsible for the most complex implementation, maintenance, and operations of the organization's statewide IT systems. The WAN/LAN Unit is responsible for the design, implementation, and administration of the Department's Wide Area Network (WAN) and Local Area Networks (LAN). The unit is responsible for managing over 800 network devices and 30,000 interfaces statewide. The unit ensures the "lights on" activities happen on a daily basis to keep the DOJ network up and operational. Without 24x7 network availability, Law Enforcement agencies would not have access to mission critical applications such as SmartJustice, JusticeMobile, CLETS, and LEAWeb. The incumbent contributes toward the growth of the Technology Support Bureau into a customer-focused, service organization by following the Bureau's cultural principles and continuously improve communications and relationships with subordinates, peers, management, customers, and vendors. The incumbent works independently and/or acts as a technical architect on the largest and most complex network systems software/hardware projects. Some travel may be required. You will find additional information about the job in the Duty Statement. Working Conditions This position is designated for telework under Government Code section 14200 for eligible applicants residing in California and may require reporting to headquarters or field offices and facilities to fulfill operational needs. All telework schedules are subject to change and may be reevaluated at any time. Telework does not change the terms and conditions of employment, the essential functions of job duties, or required compliance with the Department of Justice policies. This position is eligible for telework, and will be required to report to the office as needed/required. The successful candidate must reside in California upon appointment. Minimum Requirements You will find the Minimum Requirements in the Class Specification. * INFORMATION TECHNOLOGY SPECIALIST II Additional Documents * Job Application Package Checklist * Duty Statement Position Details Job Code #: JC-500313 Position #(s): ************-008 Working Title: Network Engineer Classification: INFORMATION TECHNOLOGY SPECIALIST II $8,625.00 - $11,557.00 A New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable. # of Positions: 1 Work Location: Sacramento County Telework: Hybrid Job Type: Permanent, Full Time Work Shift: Day Shift Work Week: Monday-Friday Department Information This position is located in the California Justice Information Services Division, Technology Support Bureau, Production & Network Services Branch, Network Production Services Section, WAN/LAN Unit. Please disregard the SROA/Surplus language below as the Department of Justice requires applicants to submit their SROA/Surplus Letter if that is the basis of their eligibility. For more information about the Department, please visit the Attorney General's website at *************** Please note that all new to state employees will be given the minimum salary of the classification. For current state employees and/or those with reinstatement rights, your salary will be determined in accordance with the applicable laws, rules, and regulations. Personal Leave Program: Effective July 1, 2025 state employees are subject to temporary wage reductions in exchange for Personal Leave Program (PLP) accruals. The specific rate and hours earned were negotiated and agreed upon by each bargaining unit. The actual monetary impact of these temporary reductions can vary based on your bargaining unit and/or federal and state tax withholding. For additional information please visit Human Resources Manual - CalHR Special Requirements * A fingerprint check is required. * Clearly indicate JC-500313 in the "Examination(s) or Job Title(s) For Which You Are Applying" section located on the first page of your State Application. * If you are using education to meet the minimum qualifications for this position, you must submit a copy of your transcript or diploma. An official transcript will be required prior to appointment. Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 12/16/2025 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at ********************** When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Justice Mail in-CJIS Divisions Attn: Sheri Wise JC-500313 PO Box 160608 Sacramento, CA 95816-0608 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Justice Drop off- CJIS Divisions Sheri Wise JC-500313 4949 Broadway Sacramento, CA 95820 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: * Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at ********************** All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. * Resume is required and must be included. * Statement of Qualifications - A Statement of Qualifications (SOQ) is required and must be submitted along with your State application. The SOQ is a discussion of how an applicant's education and experience meets the evaluation criteria and qualifies them for the position. Please see Statement of Qualifications section below to complete the requirements. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: * Extensive experience architect, implementing, and supporting large-scale enterprise WAN/LAN environments * Advanced knowledge of routing, switching, firewall, load balancing, VPN, and authentication infrastructure * Proficiency with network monitoring, diagnostics, and capacity/performance analysis tools * Skilled in designing and supporting highly available, secure network environments * Experience with carrier circuits, telephone company coordination, and statewide or multi-site deployments * Ability to evaluate emerging network technologies and make informed recommendations * Demonstrated ability to independently troubleshoot and resolve the most complex network issues * Strong analytical skills for assessing trends, identifying risks, and optimizing performance * Ability to develop root cause analyses and propose long-term technical solutions * Strong leadership, mentorship, and team-guidance abilities * Effective communication skills for translating complex technical issues for non-technical audiences * Ability to produce clear documentation, diagrams, presentations, and technical reports * Proven ability to work collaboratively with internal customers, LEAs, vendors, and cross-functional teams * Commitment to service excellence and maintaining 24x7 network reliability for mission-critical systems * Ability to manage competing priorities while delivering high-quality work * Works independently with minimal oversight * Demonstrated integrity, accountability, and attention to detail * Ability to travel to remote locations and conduct site surveys as needed Benefits Benefit information can be found on the CalHR website and the CalPERS website. Contact Information The Human Resources Contact is available to answer questions regarding the position or application process. Human Resources Contact: Sheri Wise ************** ********************* Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: EEO Officer ************** ********************* California Relay Service: ************** (TTY), ************** (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Statement of Qualifications The Statement of Qualifications (SOQ) is required for this position. The SOQ is a narrative discussion of the candidate's education, training, experience, and skills as it relates to the desirable qualifications and duties for the position. The SOQ serves as documentation of each candidate's ability to present information clearly and concisely in writing. The SOQ should explain in detail why the candidate believes his or her knowledge, skills, and abilities could apply towards this position. Your response should be typed in Arial 12 point font and no more than two pages in length. Resumes will not be considered a substitute for the SOQ. Your application may be disqualified from consideration if your SOQ does not adhere to the requirements. For each of the statements below, please provide specific examples of your experience in the relevant areas. Include a discussion of pertinent issues, course of action, outcome and measurements of success. * Describe your experience designing, implementing, and supporting large-scale enterprise network environments. Include specific technologies, tools, and methodologies you used, and explain how your technical expertise directly contributed to improved network reliability, performance, or security. * Provide an example of a highly complex network problem you independently resolved. Explain the issue, your troubleshooting process, tools used, collaboration with internal or external stakeholders, and the long-term impact of the resolution. * Explain your experience providing mentorship to staff. Describe how you communicate complex network concepts, ensure technical standards are met, and support cross-functional teams or customers in meeting mission-critical business needs. Additional Information about Application Filing Please note, if using the United States Postal Service for delivery, there is no guarantee that your application will be date stamped and will arrive by the final filing date. If your application does not have a postmark or date stamp and arrives after the final filing date, your application will not be accepted. Therefore, to ensure timely delivery of your application, it is recommended that you use either electronic delivery, parcel service, or certified mail. Using one of these options will provide proof of delivery prior to the final filing date. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

Under general direction provided by the Information Technology Manager I (CSPS Project), the incumbent is responsible for performing a variety of complex analytical and Information Technology (IT) support activities for the CSPS IT Project, a project to improve replace the current personnel and payroll systems. CSPS will deliver a modern solution for Human Capital Management (HCM) including core HR functionality (position control, personnel administration, benefits administration, and time management) and Payroll with employee self-service, streamlined business processes using innovative technology solutions. The incumbent will perform a wide variety of analytical activities in the areas of business process analysis, system design analysis, problem resolution, legislative analysis, and consultation. The IT Specialist I will combine complex analysis for business needs with project management tasks, which includes personnel and payroll systems design planning and implementation activities for a highly complex IT project. To support the responsibilities, the incumbent must demonstrate the highest level of expertise in business systems analysis techniques and System Development Lifecycle (SDLC) practices, the Project Management Lifecycle (PMLC), CA-Project Management Framework (PMF), and an understanding of customer service concepts. Duties Performed: (Candidates must perform the following functions with or without reasonable accommodations.) * Participate in business requirements elicitation sessions with IT and Program area resources to document business, functional and other software requirement specifications in applicable formats. Identify documented functions and their related requirements and designate relative to the following classifications: functional; non-functional; and project transition which encompasses data conversion requirements for the future payroll/personnel replacement system; categorize any relationship to the functionalities of the potential software packages under consideration as mandatory or desirable; Attend project meetings to discuss status reports, assignments, recommendations, research results, or product information; Participate in the project activities and development of required project documentation. * Ensure requirements traceability and manage requirements change control activities to ensure that technical solutions satisfy the business needs and the applicability within the software solutions under consideration; * Collaborate with business and other technical staff to identify appropriate strategies and implementation plans to meet business objectives and system development; Define and design software solutions using specification development industry standards and methodologies; Develop and maintain software documentation for each phase of the SDLC to ensure maintainability. * Collaborate with the SCO program/technical areas and external project stakeholders to analyze the probable technical application of the information documented, the relevancy to business requirements associated with the payroll system, both current and future needs; determine and present the potential impact to existing legacy systems, while considering the impending development of the modernization of the state's personnel payroll systems, focusing on the impacted systems, workflows, data security and privacy characteristics and enterprise architecture; * Document business processes and assist in the overall assessment of the needed system architecture flexible enough to address business requirements; Formulate business cases and research analysis reports; Assist the Business Leads providing IT consultation to the business owners to support the business programs. * Identify and document test scenarios and test scripts using IBM DOORS. Participate in all test phases and identify and document defects found and work with the system integrator to resolve and re-test until the solution is working as required. Provide updates to management on the status of testing and system acceptance. * Represent the SCO on various functional and technical focus groups, task forces comprised of departmental, control agency, and labor union representatives, to facilitate change and business improvements to support the state's personnel and payroll project goals and objectives using information technology methods; engage in business relationships requiring tact and perspective; * Apply industry standardized project management methodologies according to the Project Management Body of Knowledge (PMBOK) and California Project Management Framework (CA-PMF) as well as processes defined within the SCO's IT Service Management framework and guidelines from the Information Technology Infrastructure Library (ITIL) as applicable; * Coordinate the review of requirement documents and obtain sign off from various program representatives, governance boards and stakeholders; Develop and sustain cooperative working relationships with project stakeholders; Develop and sustain cooperative working relationships with project stakeholders through all project phases. You will find additional information about the job in the Duty Statement. Working Conditions Training and Development applicants will be considered. This position is located at The Emerald Tower on Capitol Mall, steps from Tower Bridge and is walking distance to the State Capitol. The building offers affordable monthly parking, employee gym access, an amenities center, and a beautiful mid-tower garden terrace. It is conveniently situated only blocks from Old Sacramento, numerous restaurants, a seasonal farmer's market, and the Crocker Art Museum. Overlooking the Golden 1 Arena and Downtown Commons, the office is accessible from Sacramento Regional Transit's light rail and bus systems, with convenient access to I-5, I-80, US 50 & US 99. This position is eligible for hybrid telework under California Government Code Section 14200 for eligible applicants residing in California. All telework schedules are subject to change and may be reevaluated at any time. Specific telework arrangements may be discussed in more detail with the respective hiring manager. Telework does not change the terms and conditions of employment, the essential functions of job duties, or required compliance with the State Controller's Office policies. Minimum Requirements You will find the Minimum Requirements in the Class Specification. * INFORMATION TECHNOLOGY SPECIALIST I Additional Documents * Job Application Package Checklist * Duty Statement Position Details Job Code #: JC-499645 Position #(s): 051-221-1402-042 Working Title: Business Analyst Classification: INFORMATION TECHNOLOGY SPECIALIST I $6,513.00 - $8,729.00 A $7,163.00 - $9,599.00 B $7,864.00 - $10,537.00 C New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable. # of Positions: 1 Work Location: Sacramento County Telework: Hybrid Job Type: Permanent, Full Time Facility: California State Payroll System Department Information The Office of the State Controller (SCO) is the destination employer within the State of California. As California's chief fiscal officer, the Controller's Office ensures accountability and transparency of California's financial practices while promoting fairness and opportunity for all. Here, you'll work in a collaborative and supportive environment with diverse opportunities for professional growth and development. A career with the SCO offers meaningful work that directly impacts the state's future. The California State Payroll System (CSPS) Project at the State Controller's Office plays a vital role in modernizing the state's human resources and payroll infrastructure. This project leads the implementation of an innovative Human Capital Management system that will streamline services for 300,000 state employees. The team manages the development of essential functions including personnel administration, payroll processing, benefits management, and employee self-service capabilities. By joining CSPS, you'll be at the center of a historic transformation, contributing to solutions that will enhance government operations for decades to come. Take the next step in your career with an organization that values innovation, integrity, and the well-being of its employees. Apply today and build a California where everyone thrives! Visit our website to learn more about the State Controller's Office. How did you hear about us? Take our survey! Special Requirements A resume is required. A Statement of Qualifications is required; please see 'Required Application Package Documents' for instructions. Take the required examination here: Information Technology Specialist I Examination Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 12/15/2025 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s). Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at ********************** When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: State Controller's Office Human Resources Attn: Human Resources Office, A.M. 300 Capitol Mall 3rd Floor, Ste 300 Sacramento, CA 95814 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: State Controller's Office Human Resources Attn: Human Resources Office, A.M. 300 Capitol Mall 3rd Floor, Ste 300 Sacramento, CA 95814 Applications dropped off in person must be received by 5 p.m. in HR, by the final filing date. 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: * Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at ********************** All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. * Resume is required and must be included. * Statement of Qualifications - Please submit a Statement of Qualifications (SOQ) responding to the prompts below. The SOQ should be no longer than one page in length and size 12 font. Applications submitted without a SOQ in a narrative format will automatically be excluded from the recruitment process. * Describe your experience and the qualifications you possess that would make you a successful candidate for this position. Resumes and cover letters cannot be substituted for the SOQs. Applications submitted without the SOQ will not be considered for the position. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: * Ability to uphold PPSD values: Professionalism, Accountability, Customer Service, Collaboration, and Trust * Ability to communicate effectively while using tact and good judgment * Ability to work under pressure with changing priorities and/or deadlines * Strong customer services skills * Ability to work well with others at all levels * Excellent attendance and dependability * Knowledge of emerging technologies and their application to business processes * Knowledge of the Systems Development Lifecycle (SDLC) principles and practices * Knowledge of application and implementation of information systems to meet organizational requirements * Ability to formulate and recommend policies and procedures * Ability to resolve problems * Ability to make critical and timely decisions Benefits Benefit information can be found on the CalHR website and the CalPERS website. Contact Information The Hiring Unit Contact is available to answer questions regarding the position or application process. Hiring Unit Contact: Jesse Rios ************** **************** Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: SCO EEO Officer ************** California Relay Service: ************** (TTY), ************** (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

This advertisement is for 2 Information Technology Specialist I positions. Located in Rancho Cordova, CA. is primarily telework; however, local in-person duties may be required. Individuals who are eligible for a Training and Development assignment may also be considered for this position. Please visit our website to learn more about Enterprise Information Services. The California Department of Corrections Rehabilitation (CDCR) Headquarters has implemented a new automated system to streamline the hiring process. The Human Resources Technology System (HRTS) is an intuitive, user-friendly system that provides the applicant access to real-time updates throughout the hiring process. HRTS will require new candidates to set up an account, which allows them to track their application's progress. Through their account portal, candidates will also be able to provide any additional information needed in the hiring process, including setting up interviews as needed. After the final filing date, applicants will receive an email from **************************** or DoNotReply@CDCR (depending on the email provider), with direction on creating and/or accessing their account. The Information Technology Specialist I (ITS I) will function under direction of the Information Technology Manager I. The ITS I will be responsible for the overall CDCR network architectural design and re-engineering of the infrastructure for each Adult Institution. The ITS I will assist in providing executive management with IT direction and specific IT goals to meet CDCR's strategic business objectives. The ITS I will work both independently and in a team environment to perform organizational IT decision-making and technical direction for the CDCR. This is an expert technical level position, and the incumbent must be familiar with high level electronic computer systems, data communications, software programming, installation, maintenance, and troubleshooting. For HRTS communication, this is in reference to Job Requisition (JR) 3204. Note: Main communication for this position will be through email. Please ensure you have a valid email address on your application. CDCR employees are encouraged to use their existing CDCR email address on their applications. This advertisement is for an Information Technology Specialist I position. This position is primarily telework; however, onsite attendance may be required as needed. This position is located in Sacramento County in the city of Rancho Cordova. This position is primarily telework; however, onsite attendance may be required as needed. Please see attached duty statement. You will find additional information about the job in the Duty Statement. Working Conditions This position is primarily telework; however, local in-person duties may be required. This position is located in Sacramento County in the city of Rancho Cordova. Minimum Requirements You will find the Minimum Requirements in the Class Specification. * INFORMATION TECHNOLOGY SPECIALIST I Additional Documents * Job Application Package Checklist * Duty Statement Position Details Job Code #: JC-499279 Position #(s): 065-627-1402-XXX Working Title: Information Technology Specialist I Classification: INFORMATION TECHNOLOGY SPECIALIST I $6,513.00 - $10,537.00 New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable. # of Positions: 2 Work Location: Sacramento County Telework: Hybrid Job Type: Permanent, Full Time Work Shift: 8am-5pm Work Week: Mon-Fri Department Information Vision We enhance public safety and promote successful community reintegration through education, treatment and active participation in rehabilitative and restorative justice programs. Mission To facilitate the successful reintegration of the individuals in our care back to their communities equipped with the tools to be drug-free, healthy, and employable members of society by providing education, treatment, rehabilitative, and restorative justice programs, all in a safe and humane environment. CDCR and CCHCS strive to collaborate with the community to enhance public safety and promote successful community reintegration through education, treatment and active participation in rehabilitative and restorative justice programs. Incumbents establish and maintain cooperative working relationships within the department, other governmental agencies, health care partners, and communities. CDCR/CCHCS values all team members. We work cooperatively to provide the highest level of health care possible to a diverse correctional population, which includes medical, dental, nursing, mental health, and pharmacy. We encourage creativity and ingenuity while treating others fairly, honestly, and with respect, all of which are critical to the success of the CDCR/CCHCS mission. Please visit our website to learn more about Enterprise Information Services. Founded in 1885, the California Department of Corrections and Rehabilitation (CDCR) is one of the nation's largest and most diverse correctional departments in the country. We are dedicated to enhancing public safety through the safe and secure incarceration of individuals in our care, by providing effective parole supervision, and implementing rehabilitative strategies for their successful reintegration into our communities. Special Requirements Do not include any confidential information on any documents you submit for a job vacancy, such as your State application, resume, or educational transcripts. Confidential information that should be excluded or removed from these documents includes, but is not limited to, your Social Security Number (SSN), birthdate, student identification number, driver's license number (unless required), basis of eligibility, examination results, LEAP status, marital status, and age. Confidential information on the first page of applications submitted electronically online, such as Easy ID number, SSN, examination related information, and driver's license number will automatically be redacted upon submission. Possession of Minimum Qualifications will be verified prior to interview and/or appointment. If you are meeting Minimum Qualifications with education, you should include your unofficial transcripts/diploma for verification. Official transcripts may be required upon appointment. If it is determined an applicant does not meet the Minimum Qualifications, the candidate will be withheld from the eligibility list, rendering them inactive and ineligible to be hired for the position. Candidates who have been withheld may file an appeal with the State Personnel Board. Applicants who completed their education outside of the US (with foreign degrees/transcripts) must obtain and submit verification of U.S. course/degree equivalency. Foreign education credential evaluation services can be found at NACES | National Association of Credential Evaluation Services. Candidates new to CDCR/CCHCS are required to submit to a background investigation process utilizing Live Scan Fingerprinting, as well as a Tuberculosis test/evaluation prior to appointment, followed by department annual Tuberculosis testing/evaluation thereafter. When submitting supporting documents, PDF file format is preferred. CDCR/CCHCS utilizes E-Verify to confirm candidate's identity and employment authorization. For more information about E-Verify, you may go to ***************** This advertisement may be used for other vacancies that occur during the life of this recruitment. Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 12/16/2025 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s). Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at ********************** When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Corrections & Rehabilitation CDCR Hiring Support - Postal Attn: CDCR Hiring Support P.O. Box 942883 Sacramento, CA 94283-0001 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Corrections & Rehabilitation CDCR Hiring Support - Drop-off CDCR Hiring Support 9825 Goethe Rd, Application Drop Box (Drop off not available on weekends and holidays) Sacramento, CA 95827 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: * Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at ********************** All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. * Resume is required and must be included. * Statement of Qualifications - Statement of Qualifications is REQUIRED and must be submitted with your Employment Application (STD. 678). Applications received without an appropriate Statement of Qualifications based on the instructions below will be rejected for being incomplete and will not be considered. Resumes, cover letters, and other documents will not be considered as a response to the Statement of Qualifications. Please refer to the "Statement of Qualifications" section below for specific requirements. For helpful guidance on writing an effective SOQ or a Supplemental Questionnaire, please visit: Work4CA: How to Write a Statement of Qualifications Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: * Experience in an enterprise networking environment * Knowledge of Aruba Wireless * Possess excellent interpersonal and customer service skills * Ability to communicate effectively in person and electronically with departmental users * Ability to establish and maintain effective working relationships with others * Ability to adapt to changes in priorities, work assignments, and other interactions * Ability to prioritize work assignments and/or problem solutions to ensure completion within established timeframes * Possess well-developed verbal and written communication skills, * Ability to provide outstanding customer service * Possess good analytical skills * Ability to be dependable, accurate, and team oriented. * Knowledge and experience with Aruba-OS CX * Experience creating and using Python scripts * Experience with Zscaler proxy systems * Familiarity with managed data centers * Experience with F5 LTM/GTM/APM * Experience creating wireless site surveys using Ekahau site survey software * Willingness to create and promote an equitable and inclusive workplace where diversity is celebrated and valued * Experiencing administering wireless network connectivity in an enterprise network (Aruba) * Experience handling enterprise hardware, software and service renewals * Experience administering firewalls in an enterprise network firewalls (Palo Alto, Juniper, Cisco) Benefits Benefit information can be found on the California Department of Human Resources (CalHR) website, ***************** and the CalPERS website, ******************* Information on benefits afforded by membership in the California Public Employees' Retirement System can be found on the CalHR Salary and Benefits website at ********************************************************** Information on the benefits and protections provided to public employees by the State Civil Service Act can be found on the CalHR website at ******************************************************************************************** Additional benefit information can be found on the CalHR California State Civil Service Employee Benefits Summary website at ********************************************************************************************* This webpage is intended to provide general information. Benefit eligibility may be based on job classification, bargaining unit, time base and length of appointment. Contact Information The Hiring Unit Contact is available to answer questions regarding the position or application process. Hiring Unit Contact: CDCR EIS Personnel Liaisons ************** ****************************************** Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: Office of Civil Rights ************** M_*********************** California Relay Service: ************** (TTY), ************** (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Statement of Qualifications A Statement of Qualifications (SOQ) is required and must be submitted with your application to be considered for this position. The SOQ serves as documentation of each candidate's ability to present information clearly and concisely in writing. Your responses to the questions below must be submitted on a separate document, no more than two pages in length, utilizing Arial 12-point font, with 1-inch margins. Include the question in your response. Each page must include your name and position number in the upper right-hand corner of the page. Respond to the following questions: * Explain your experience as it relates to the duty statement? * List any networking related professional certifications (CCNA, CCNP, JNCP, F5-CTS, etc.) you have earned, and if they are current or expired? * Describe your experience as the lead for a technical project; include the outcome of that project (On time, Under budget, completed successfully, etc.)? * Explain how you utilized a new technical system or idea, and how you became proficient in its administration/deployment? The following links can be used to guide you to complete the Statement of Qualification (SOQ) and Resume if you require assistance: Statement of Qualification, Desirable Qualifications and Supplemental Questionnaire Information How to Write a Resume Examination Information To obtain list eligibility for the Information Technology Specialsit I, before applying for the position(s), you must first take and pass the Information Technology Specialist Iexam. Please click the CalCareers link below for the Information Technology Specialist I exam. Exam Bulletin - Information Technology Specialist I Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

Under administrative direction of the Chief Data Officer, an Information Technology (IT) Manager II, the IT Specialist III (Data Architect) leads the design, development, and implementation of the enterprise data strategy. This includes defining the technical data architecture, modern data platforms, enterprise data warehouse, and analytics infrastructure. The incumbent collaborates with business and IT stakeholders to establish scalable data engineering practices, enterprise data governance, and business intelligence capabilities. The Data Architect drives innovation by designing secure, high-performing, and future-ready data solutions that make data accessible, trusted, and actionable across the organization. You will find additional information about the job in the Duty Statement. Working Conditions Part-time telework is available for this position for California residents based on the requirements of the position and may be discussed during the interview process. Hiring interviews may be available virtually, using teleconferencing or video conferencing options. While working on site, the incumbent works in a professional office environment, in a climate-controlled cubicle which may fluctuate in temperature and is under artificial light. Incumbent will be required to use a computer, mouse, and video display terminal and will be required to sit for long periods of time at a computer screen. Employee must be able to focus for long periods of time, multi-task, adapt to changes in priorities and complete tasks or projects with short notice. Employees may be required to travel outside of their workstation to perform general tasks. Minimum Requirements You will find the Minimum Requirements in the Class Specification. * INFORMATION TECHNOLOGY SPECIALIST III Additional Documents * Job Application Package Checklist * Duty Statement Position Details Job Code #: JC-496278 Position #(s): ************-001 Working Title: Data Architect Classification: INFORMATION TECHNOLOGY SPECIALIST III $9,507.00 - $12,740.00 Effective July 1, 2025, state employees are subject to temporary salary reductions in exchange for Personal Leave Program (PLP) accruals. For additional information please visit ***************************************************** New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable. # of Positions: 1 Work Location: Sacramento County Telework: Hybrid Job Type: Permanent, Full Time Department Information Are you looking for a different type of state government job? Something with a little more excitement and a more fast-paced and fluid environment? How about an opportunity to be part of one of the most remarkable transportation projects in California's history? The California High-Speed Rail Authority is a small and dynamic state agency that is looking for employees who are interested in a challenging and rewarding job opportunity. Please let us know how you heard about our position by taking this brief survey. Completing this survey is not required to be considered for this vacancy. ************************************** Department Website: ************************ Special Requirements A Statement of Qualifications (SOQ) is required for this position. The SOQ must be no more than three (3) pages, single-spaced, with one-inch margins, in 12-point font, organized and numbered as reflected below. The SOQ must discuss the applicant's applicable experience as it pertains to each item below. Applicants who do not follow these requirements may be disqualified from the hiring process. A resume is required but does not take the place of the SOQ. Letters and other materials will not be considered in the place of the SOQ. You must respond to all the following items: * Describe a modern data architecture you have designed or implemented, such as a data lakehouse, event-driven architecture, or microservices-based data platform. Include the technologies used, your role in the design, and the rationale behind your architectural decisions. * Describe your experience designing and implementing modern data pipelines using tools such as Apache Airflow, dbt, AWS Glue, or similar technologies. In your response, highlight how you ensured data quality, reliability, and scalability in production environments. Include specific examples of projects, tools used, and your role in the implementation. * Explain your experience implementing data governance frameworks. Include specific examples of how you addressed data privacy, metadata management, and regulatory compliance (e.g., General Data Protection Regulation, California Consumer Privacy Act, Health Insurance Portability and Accountability Act). Highlight any tools or platforms you used to support governance efforts. * Provide an example of a project where you enabled self-service analytics or developed a semantic layer for business users. Describe the tools and technologies used (e.g., Power BI, Looker, Tableau), and explain how your work improved data accessibility and decision-making. NOTE: Artificial intelligence (AI) tools such as ChatGPT, website searches, and third-party reviewers can be helpful in researching responses to the SOQ; however, by submitting your application for this position, you understand and acknowledge the SOQ you submit is your own work, in your own words, and accurately reflects your knowledge, skills, abilities, and experiences. Submitting an SOQ that is not your own may be cause for disqualification from the hiring process. Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 12/22/2025 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at ********************** When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: CA High Speed Rail Authority High Speed Rail Authority Attn: Human Resources 770 L Street, Suite 620, MS 4 Sacramento, CA 95814 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: CA High Speed Rail Authority High Speed Rail Authority Human Resources 770 L Street, Suite 620, MS 4 Sacramento, CA 95814 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: * Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at ********************** All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. * Resume is required and must be included. * Statement of Qualifications - A Statement of Qualifications (SOQ) is required to apply. Please see above "Special Requirements" section for SOQ instructions. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: * Demonstrated knowledge and experience in data architecture, data management, business intelligence, and governance. * Proficiency in data analysis, data modeling, and data visualization. * Experience with modern data platforms (cloud-native architectures (e.g., AWS, Azure, GCP), data lakehouse (e.g., Delta Lake, Snowflake), event-driven or microservices-based data platforms). * Experience with modern data pipeline tools and technology. * Experience designing and implementing data pipelines for production environments. * Experience of governance frameworks (evidence of work with data cataloging tools (e.g., Collibra, Alation), metadata management, and data lineage. * Experience with implementing governance and compliance with GDPR, CCPA, and HIPAA. * Enabling analytics and self-service BI (experience with BI tools (Power BI, Tableau, Looker, ThoughtSpot), semantic layer design, and data modeling for analytics). * Ability to lead teams, communicate effectively with stakeholders, and influence decision-making. * Ability to establish and maintain cooperative working relationships with all levels of staff, management, and vendor partners; communicate effectively with executive leadership, peers, end users, technical staff and partners, oversight agencies, and other stakeholders. * Ability to prepare or direct the preparation of clear and concise documentation (e.g., architecture diagrams, workflows, roadmaps, policies, etc.). * Ability to research and analyze technical solutions and provide recommendations that support the Authority's technical direction. * Ability to meet business needs through innovative solutions in a fast-paced environment. * Ability to adapt to changes in direction or organizational change. * Ability to manage multiple high priority initiatives in a fast-paced achievement- oriented environment. * Ability to communicate complex technical information in a manner easily understood by non-technical stakeholders. * Ability to maintain confidentiality of sensitive tasks, assignments, and information. * Ability to work under pressure to meet deadlines. * Display a working knowledge of project management practices, the system development lifecycle, etc. * Demonstrate a service-oriented and customer relations-sensitive attitude. * Demonstrate comprehensive understanding of the California State Administrative Manual and California Statewide Information Management Manual. * Willingness to work excess hours to achieve business results. * Display enthusiasm and aptitude for continuous learning. Benefits The State of California offers a comprehensive benefits package that includes health, vision, dental, a retirement pension, a telework stipend if applicable, and an array of other options. Benefit information can be found on the CalHR website and the CalPERS website. Contact Information The Human Resources Contact is available to answer questions regarding the position or application process. Department Website: ************************ Human Resources Contact: Human Resources ************** ********************** Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: EEO Office ************** ************** California Relay Service: ************** (TTY), ************** (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Application Information The STD. 678 is required, and each section must be filled out completely and thoroughly. Please do not include your Social Security Number, date of birth, veteran status, personal photos, LEAP information, or any other personally identifying information on any documents in your application package. Using the online application system as specified in the announcement is the preferred method of applying for civil service job opportunities; however, applicants may instead apply by way of U.S. mail, parcel delivery or courier service, or in person, as set forth in this announcement. Dates printed on envelopes by mobile barcodes or equivalent mobile print technology are not acceptable proof of the date the application and any other required documents or materials were filed. If applying via postal mail or by dropping off your application, applicants must include JC-496278 and Data Architect, ************-001 in the 'Job Title' section of the STD. 678 to be considered for this position. Please indicate on the STD 678 your basis of eligibility in the "Explanations" field (i.e. SROA, surplus, reemployment, reinstatement, transfer, or list eligible.) Surplus/SROA candidates must provide a copy of their surplus/SROA letter with their application. Consideration may be given to applicants on another Department's employment list, provided the criteria are met to transfer the eligibility from the employment list to the Authority's employment list NOTE: To be considered for this job opportunity, applicants must be reachable on an employment list, have transfer eligibility, or have reinstatement eligibility. If you are new to California State service and you do not have list eligibility, you must take the exam for this classification. To gain employment list eligibility, please click here to access the exam bulletin. Location The High-Speed Rail Authority headquarters building is located in downtown Sacramento on the corner of 8th and L Street. We are located one block away from the 8th and Capitol light rail stop, as well as the 7th and Capitol light rail stop. The building is also within walking distance of DOCO, the California State Capitol Park, a farmer's market during summer months, and Old Sacramento. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

Why Join DHCS? The Department of Health Care Services (DHCS) is the backbone of California's health care safety net. Our success is made possible by the hard work of more than 4,800 DHCS team members and through collaboration with the federal government and other state agencies, counties, and partners for the care of low-income families, children, pregnant women, older adults, and persons with disabilities. This is an exciting opportunity to join our diverse team in the following role. If you are interested in joining our team, apply today! About This Role: Under direction of the Unit Chief of the Crossover & Eligibility (C&E) Unit as part of the System Oversight Section 1 (SOS 1) in the Information Technology Management Branch (ITMB), the Information Technology Specialist I (ITS I) provides technical expertise and project/contract management for the assessment and evaluation of all the operation support and project related issues impacting the program areas in Department of Health Care Services (DHCS) and other departments as they relate to the California Medicaid Management Information System (CA-MMIS) Operations Division. The ITS I serves as a project manager, leading projects of the most technical and complex nature, performing technical analysis on projects, programs, and systems that impact CA-MMIS. The incumbent works with staff, managers, and executives from the Medi-Cal Information Technology Maintenance and Operations (ITM&O) Fiscal Intermediary (FI). The incumbent develops work plans and evaluates proposed functional and technical design modifications to existing systems and processes. The incumbent participates in the development of new systems and processes for CA-MMIS projects and sub-project scope, work plan, and milestones. The incumbent is a liaison between non-technical Program staff throughout system projects, from requirements development, technical data review, acceptance testing, implementation, through post-implementation. The incumbent functions independently, performing in-depth analysis of proposed system changes, managing multiple tasks, and working within short timeframes. The incumbent works with staff at all levels of state government as well as contractor staff. Interviews may be conducted via video conference (Microsoft Teams, WebEx, or Skype) or by telephone. More information will be provided to candidates that are invited for an interview. It is highly recommended that you submit your application electronically via your CalCareer Account. This recruitment has been posted for more vacancies than currently exist as it may be used to fill additional identical vacancies which occur within 180 days of the closing date of this bulletin. If you are interested in this position, it is critical to review the Classification Specifications to determine if you will meet the minimum qualifications (MQ's). Please make note of Education and Experience requirements for the classification. This position is subject to the Department's Conflict of Interest Code and requires annual filing of a Statement of Economic Interests (Form 700). Have questions and/or need assistance? Contact *******************, we are here to help walk you through the state hiring process! You will find additional information about the job in the Duty Statement. Working Conditions Please see Telework Information section below for telework details. This work location is very convenient! The CA-MMIS Division is located in West Sacramento near IKEA and Walmart. There are several restaurants and fast-food locations nearby, with Starbucks within walking distance. This location has easy access to I-80 and has FREE parking! The incumbent works in an office setting with artificial light and temperature control. The ability to use a personal computer and telephone is essential. The incumbent must be able to frequently remain in a stationary position at a workstation throughout the day and must occasionally position self to perform a variety of tasks including retrieval of files. The incumbent is a Work Week Group E employee and is expected to work an average of 40 hours per week each year and may be required to work specified hours based on the business needs of the office. Minimum Requirements You will find the Minimum Requirements in the Class Specification. * INFORMATION TECHNOLOGY SPECIALIST I Additional Documents * Job Application Package Checklist * Duty Statement Position Details Job Code #: JC-500454 Position #(s): ************-XXX Working Title: IT System Analyst Classification: INFORMATION TECHNOLOGY SPECIALIST I $6,513.00 - $8,729.00 A $7,163.00 - $9,599.00 B $7,864.00 - $10,537.00 C New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable. # of Positions: Multiple Work Location: Yolo County Telework: Hybrid Job Type: Permanent, Full Time Department Information DHCS' purpose is to provide equitable access to quality health care leading to a healthy California for all. DHCS is a dynamic organization with ambitious goals and talented, committed employees. We work hard every day to fulfill our vital responsibility to support the delivery of quality health care to Californians. DHCS is committed to addressing disparities within our organization and in our communities through efforts toward greater diversity, equity, and inclusion. This is accomplished, in part, by a commitment toward employing a diverse workforce that reflects the many communities we serve, and by promoting and enforcing equal employment opportunity. The California Medicaid Information System (CA-MMIS) Operations Division is responsible for oversight of the Medi-Cal Fiscal Intermediary (FI) contractors, who provide Business Operations and Information Technology Maintenance and Operations services. CA-MMIS is a large, highly automated, complex, and interrelated data processing system, which depends on the operation of a large data center by the FI contractor. The CA-MMIS is a mission-critical system to the Department of Health Care Services (DHCS) and the State of California. This system annually processes and adjudicates medical claims that result in approximately $22 billion annually in payments to health care providers. The CA-MMIS Operations Division is located on Stillwater Road in West Sacramento. Special Requirements A Statement of Qualifications (SOQ) is REQUIRED. Please see Special Requirements Section above for instructions on how to prepare your SOQ. SOQ is a narrative discussion of how the candidate's education, training, experience, and skills qualify them for the position. The DHCS may not consider applicants who fail to provide an SOQ with their application. Please use the Knowledge and Desirable Qualifications listed above as a guide when preparing the SOQ. The SOQ serves as documentation of each candidate's ability to present information clearly and concisely in writing. Artificial Intelligence (AI) generated responses will not be accepted for the SOQ assignment, as the purpose for this evaluation is to assess your personal writing and communication skills and abilities. The SOQ should be typed with 12 point Arial font, single-spaced, with your first and last name in the top right corner, no more than two (2) pages in length, and provide the written question or number to label each response. Candidates who do not complete and submit an SOQ may not be considered for the position. When preparing your SOQ please respond to the following: Explain how your education and work experience qualify you for this role based on the desired qualifications and duty statement. Explain your experience working as a liaison between technical and non-technical staff. Candidates must meet the Minimum Qualifications as outlined in the Class Specifications. Please use the link in the announcement, located under Minimum Requirements, to view the Class Specifications. If you are using education to meet the minimum qualifications (MQ's) please attach a copy of your degree and transcripts. If you are not using your education to meet the MQs, you will have the ability to bypass the request. Individuals who are currently in the classification, eligible for lateral transfer, eligible for a reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the even no SROA or Surplus candidates apply. Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 12/12/2025 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at ********************** When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Health Care Services Mailing Attn: Certification Technician M.S. 1300 P.O. Box 997411 Sacramento, CA 95899-7411 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Health Care Services Drop-Off 1501 Capitol Avenue, Suite 71.1501 Sacramento, CA 95814 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: * Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at ********************** All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. * Resume is required and must be included. * Statement of Qualifications - A Statement of Qualifications (SOQ) is REQUIRED. Please see Special Requirements Section above for instructions on how to prepare your SOQ. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: * Technical experience in IT system analysis, design, development, testing, and implementation. * Experience in defining business and technical requirements. * Knowledge of CA Medicare/Medi-Cal Claims Processing. * Familiarity with California Health & Human Services Agency, Department of Health Care Services * Project management experience. * Experience researching, troubleshooting, problem-solving, and resolving challenging technical issues. * Ability to adjust to rapid shifts in priorities while meeting tight deadlines. * Ability to exercise a strong degree of initiative, independence, and flexibility. * Excellent writing, analytical, and research skills with the ability to compose accurate, concise, and detailed written analyses and recommendations. * Ability to effectively communicate, both orally and in writing, with peers, clients, and customers at all levels. Benefits DHCS is dedicated to creating an innovative workplace for its team members that is inclusive, diverse, and interactive! Here are a few of the ways we stay engaged with our team: * Continuous and ongoing training * Diversity, Equity, and Inclusion program activities * Employee Assistance Program (EAP) Additionally, as a team member of the State of California, you may be eligible for many benefits, such as: * Medical, including health, dental, and vision insurance * Paid Holidays and vacation/leave * Defined retirement program * SavingsPlus Program (401(k), 457) * Medical/Dependent Care Reimbursement Accounts Benefit information may be obtained by visiting: California State Civil Service Employee Benefits Summary - CalHR. DHCS 2023-2027 Strategic Plan provides more information about out commitment to serving Californians and organizational excellence. We need your help! Please let us know how you heard about our position by taking this brief optional survey: SurveyMonkey link. This survey is not required to be considered for this position. Benefit information can be found on the CalHR website and the CalPERS website. Contact Information The Hiring Unit Contact is available to answer questions regarding the position or application process. Hiring Unit Contact: RandyGee Woodyard ************** ************************** Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: EEO Officer ************** *********************** California Relay Service: ************** (TTY), ************** (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Telework & Salary Information This position is currently eligible for telework up to three days per week and is required to report in person a minimum of two days per week. The amount of telework is at the discretion of the Department and is subject to change consistent with DHCS' Telework Program and Government Code sections 14200 - 14203. Telework is available to California residents, and proof of residency may be required. Business travel may be required, and reimbursement considers an employee's designated office and residence subject to regulations and bargaining unit contract provisions. All commute expenses to the reporting location will be the responsibility of the selected candidate. Personal Leave Program (PLP) 2025 agreement Effective July 1, 2025, the California Department of Human Resources (CalHR) implemented the temporary Personal Leave Program 2025 (PLP 2025). PLP 2025 directs that each employee receive a temporary reduction in pay in exchange for PLP 2025 leave credits. The temporary salary reduction percentage and the number of PLP 2025 leave credits are based on the position's associated bargaining unit. The salary range(s) included in this job advertisement do not include the temporary salary reduction. Please reach out to the hiring unit contact listed on this job advertisement for details. The DHCS office location for this position is: 830 Stillwater Rd, West Sacramento, CA 95605 Yolo County * This position is located in West Sacramento, which is in Yolo County. Please ensure you have chosen Yolo County as a place you are willing to accept employment on your CalCareer profile. * New to State employees start at the minimum of the pay scale and/or range* Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

This position supports the California Department of Public Health's (CDPH) mission and strategic plan by creating customer-focused solutions that are responsive and agile, supporting a modern infrastructure, tools, architecture, and standards to effectively provide efficient services following service-level agreements. The Information Technology Services Division (ITSD) leverages data and technology to create sustainability across CDPH by creating efficient solutions that meet customer expectations and reduce waste, as well as creating innovative solutions, strengthening partnerships and collaborations, and embracing technology. Under direction of the Information Technology Supervisor (IT Sup) II and/or Information Technology Manager I (ITM I), Chief, Informatics Data Exchange and Applications Section (IDEAS), the Information Technology Specialist (ITS) I operates as a technical specialist for the development and maintenance of on-premise and/or cloud software systems and/or software applications. The ITS I acts in a lead role on projects involving application and database development, technical system configuration, performance tuning, problem resolution, and provides support and maintenance for mission-critical applications and systems. The ITS I performs duties in the Software Engineering, Systems Engineering, and Business Technology Management domains. This position may require the incumbent to monitor, receive, and respond to production related and time sensitive work matters outside of normal business hours. In July 2025, the State of California implemented the Personal Leave Program (PLP) 2025. This program temporarily reduces employees' monthly base pay in exchange for paid leave credits. This position is subject to PLP 2025 and will have a monthly base pay reduction of 3% in exchange for 5 hours of leave credits through June 2027. The salary ranges shown on this job posting do not reflect the salary reduction. Please let us know how you heard about our position by taking this brief survey: ********************************************** You will find additional information about the job in the Duty Statement. Working Conditions Telework Information: This position may be eligible for telework. The amount of telework permitted is at the discretion of the Department and is subject to change, consistent with CDPH's Telework Program. All employees who telework are required to be California residents in accordance with Government Code 14200. Candidates who reside outside of the state of California may be interviewed; however, the selected candidate must have a primary residency in the state of California prior to appointment (and continue to maintain California residency) as a condition of employment. Failure to meet this requirement may result in the job offer being rescinded. Travel may be required for this position. Reimbursement for travel takes into consideration an employee's designated headquarters, as reflected in the duty statement, and is subject to regulations and bargaining unit contract provisions. All commute expenses to the designated headquarters office will be the responsibility of the selected candidate. The headquarters office location for this position is identified in the attached duty statement. Minimum Requirements You will find the Minimum Requirements in the Class Specification. * INFORMATION TECHNOLOGY SPECIALIST I Additional Documents * Job Application Package Checklist * Duty Statement Position Details Job Code #: JC-499712 Position #(s): 580-151-1402-106 Working Title: Systems Support Specialist Classification: INFORMATION TECHNOLOGY SPECIALIST I $6,513.00 - $8,729.00 A $7,163.00 - $9,599.00 B $7,864.00 - $10,537.00 C New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable. # of Positions: 1 Work Location: Sacramento County Telework: Hybrid Job Type: Permanent, Full Time Department Information At the California Department of Public Health (CDPH), equity, diversity, and inclusion are at the core of our mission to advance the health and well-being of California's diverse people and communities. We are genuinely and strongly committed to cultivating and preserving a culture of inclusion and connectedness where we can grow and learn together with a diverse team of employees. In recruiting for team members, we welcome the unique contributions that you can bring to us and the work we do. The California Department of Public Health (CDPH) is dedicated to optimizing the health and well-being of the people of California. The Information Technology Services Division (ITSD) within CDPH advances its vision of "Healthy Individuals and Families in Healthful Communities" through the provision of high-quality information resources and technology. "The salary information listed on this advertisement may not reflect recent salary increases from salary adjustments or changes in the fiscal year." "*CDPH is an E-Verify employer." Department Website: *********************** Special Requirements For experience/education to qualify during the application screening process, and to ensure that minimum qualifications can be determined, applicants should include all employment history on the Employment Application (STD 678) and/or Resume, including detailed job descriptions, hours worked per week, and start/end dates (MM/DD/YYYY). Application packages without this information will experience delayed processing times and your eligibility for this position may be impacted. A completed State application (STD. 678) and any other relevant documents (e.g. unofficial transcript, copy of degree, resume, etc.) should be submitted electronically via your CalCareers Account. Please reference Job Control # (499712) and indicate the basis of your eligibility in the Examination(s) or Job Title(s) section. SROA and surplus candidates should submit a copy of their letter with their application. Please remove any confidential information (i.e. social security number, date of birth) from your documents prior to submission. Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareers Account at ********************** Submitting an electronic application through your CalCareers account is strongly recommended since electronic applications will be received/processed faster than other methods of filing. Please submit only one application. If you are unable to submit your application electronically through your CalCareers account, please email ***************** for assistance and a CDPH Human Resources Division staff member will contact you to assist with the online application process or, a hard copy application package may be submitted through an alternative method as explained in the How to Apply section below. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 12/16/2025 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s). Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at ********************** When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Public Health CCAU Mailing Attn: Classification & Certification Unit P.O. Box 997378 MS 1700-1702 Sacramento, CA 95899-7378 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Public Health CCAU Drop Off Classification & Certification Unit 1615 Capitol Avenue Suite 73.430 Sacramento, CA 95814 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: * Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at ********************** All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. * Resume is required and must be included. * Statement of Qualifications - Please see Statement of Qualifications instructions below at end of posting. Any applications received that do not provide a written response to the SOQ may be rejected. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: Ability to demonstrate the following competencies: * Willingness to learn and adopt new tools and technologies * Able to work independently while also being a collaborative team player who supports and assists others. * Adapt to shifting priorities and dynamic work environments and work under pressure. * Proficient in communicating with stakeholders and team members, both verbally and in writing. * Able to assess complex problems, evaluate potential solutions, and implement the most effective course of action. * Maintain consistent, reliable, and predictable attendance. Development experience in the following areas: * Programming & Scripting Language (e.g., ASP.Net, C#.Net, VB.Net, Python, PowerShell, T-SQL) * Cloud Hosting & Tools & Services (e.g., Azure, AWS) * Low-code/no-code tools (e.g., Power Platform) * Data Platforms & Analytics (e.g., MS SQL/Azure SQL Database, MS SSIS, Azure Data Factory, Databricks, Power BI, Tableau, Snowflake) * DevOps & CI/CD (e.g., Azure DevOps, Jenkins) * Server & Security Ops (e.g., Windows/Linux Server, IIS, Firewall, SSL Cert) * Agile Methodologies & Frameworks (e.g., Scrum, Kanban) Benefits Benefit information can be found on the CalHR website and the CalPERS website. Contact Information The Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position. Department Website: *********************** Human Resources Contact: Human Resources Division ************** ***************** Hiring Unit Contact: Clarissa Wallace ************** **************************** Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: EEO Office ************** California Relay Service: ************** (TTY), ************** (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Statement of Qualifications (SOQ) Instructions: PLEASE NOTE: All interested applicants are required to submit a Statement of Qualifications (SOQ). Applications submitted without the required SOQ will be considered incomplete and will not be considered for this position and may be rejected. Resumes, letters, Supplemental Questionnaire, transcripts, degrees, your state application, cover letters and other materials will not take the place of the Statement of Qualifications. The SOQ must be titled "Statement of Qualifications" at the top of the first page, typed in no smaller than 12-point font, single-spaced, on standard 8.5" x 11" paper, and must not exceed two pages (2) in length. Please respond to each question separately and in the order, they are presented and include the full text of the numbered items prior to your response. Questions: * Describe how your education, training, experience, and skills meet the desirable qualifications and duties described in the duty statement to qualify you for the position. * Describe your background and experience in full-stack (front-end, back-end, database, DevOps) application design, development, testing, maintenance and support. * Describe your experience with applying software development standards, procedures, and best practices, as well as how you adopt new technologies and stay current with industry trends throughout software development lifecycle. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

Under direction of the Information Technology Manager I (ITM I), the incumbent performs at the expert specialist level of this career series to design, modify, install, test, and evaluate complex database software, and acts as lead on projects involving area of responsibility. Acts as consultant to other technical data processing personnel in solving more complex database system problems and achieving the best use of resources available. The incumbent works independently as a high level technical specialist or as a team lead on complex systems assignments. The incumbent will be responsible for 24 x 7 support to troubleshoot the more complex problems and issues. You will find additional information about the job in the Duty Statement. Working Conditions This position is designated for telework under Government Code section 14200 for eligible applicants residing in California and may require reporting to headquarters or field offices and facilities to fulfill operational needs. All telework schedules are subject to change and may be reevaluated at any time. Telework does not change the terms and conditions of employment, the essential functions of job duties, or required compliance with the Department of Justice policies. This position is eligible for telework, and will be required to report to the office as needed/required. The successful candidate must reside in California upon appointment. Minimum Requirements You will find the Minimum Requirements in the Class Specification. * INFORMATION TECHNOLOGY SPECIALIST I Additional Documents * Job Application Package Checklist * Duty Statement Position Details Job Code #: JC-498831 Position #(s): 420-000-1402-XXX Working Title: Oracle Database Administrator Classification: INFORMATION TECHNOLOGY SPECIALIST I $6,513.00 - $8,729.00 A $7,163.00 - $9,599.00 B $7,864.00 - $10,537.00 C New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable. # of Positions: 2 Work Location: Sacramento County Telework: Telework Job Type: Permanent, Full Time Work Shift: 8:00 AM - 5:00 PM Work Week: Monday - Friday Department Information This position is located in the California Justice Information Services Division, Technology Support Bureau, Strategic Transport & Technology Services Branch, Database & Identity Management Administration Unit. Please disregard the SROA/Surplus language below as the Department of Justice requires applicants to submit their SROA/Surplus Letter if that is the basis of their eligibility. For more information about the department, please visit the Attorney General's website at *************** ALTERNATE RANGE CRITERIA 484 Established 1/31/18, Pay Letters 18-04 and 18-05 Range A. This range shall apply to persons who do not meet the criteria for Range B or Range C. Range B. This range shall apply to persons who meet the Minimum Qualifications for the classification and who have also completed two years of satisfactory additional experience performing duties equivalent to or higher than an Information Technology Specialist I. Range C. This range shall apply to persons who meet the Minimum Qualifications for the classification and who have also completed four years of satisfactory additional experience performing duties equivalent to or higher than an Information Technology Specialist I.: When the requirements for the criteria are met and upon recommendation of the appointing power, the employee shall receive a rate under the provisions of California Code of Regulations, title 2, section 599.676. Upon movement to Range C, the employee shall receive a rate under the provisions of California Code of Regulations, title 2, section 599.674 shall apply. Personal Leave Program: Effective July 1, 2025, state employees are subject to temporary wage reductions in exchange for Personal Leave Program (PLP) accruals. The specific rate and hours earned were negotiated and agreed upon by each bargaining unit. The actual monetary impact of these temporary reductions can vary based on your bargaining unit and/or federal and state tax withholdings. For additional information please visit Human Resources Manual - CalHR Special Requirements A fingerprint check is required. Clearly indicate JC -498831 in the "Examination(s) or Job Title(s) For Which You Are Applying" section of your State Application. If you are using education to meet the minimum qualifications for this position, you must submit a copy of your transcript or diploma. An official transcript will be required prior to appointment. Applying electronically is highly encouraged. A background check is required (if applicable). This is a re-advertisement for JC -494146. If you have previously applied for JC -494146, it is not necessary to re-apply. Your original application for JC -494146 will be included in this candidate pool for JC -498831. Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 12/29/2025 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at ********************** When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Justice Mail in-CJIS Divisions Attn: Alyssa Davis JC-498831 PO Box 160608 Sacramento, CA 95816-0608 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Justice Drop off- CJIS Divisions Alyssa Davis JC-498831 4949 Broadway Sacramento, CA 95820 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: * Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at ********************** All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. * Resume is required and must be included. * Statement of Qualifications - A Statement of Qualifications (SOQ) is required and must be submitted along with your State application. The SOQ is a discussion of how an applicant's education and experience meets the evaluation criteria and qualifies them for the position. Please see Statement of Qualifications section below to complete the requirements. Failure to follow instructions may result in disqualification. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: * Deep technical knowledge and experience in Oracle 19c (or newer) Databases and Rhel8 (or newer). * Sound problem-solving skills and decision-making abilities. * Ability to work cooperatively and communicate effectively with all levels of staff as well as management and vendors. * Ability to establish and maintain effective working relationships. * Attack problems with a "can do" attitude. * Ability to contribute innovative solutions. * Willingness and ability to learn new concepts and technologies. * Ability to multi-task and prioritize tasks. * Knowledge of CLETS and CJIS networking concepts. * Knowledge of NCIC policies and procedures. Benefits Benefit information can be found on the CalHR website and the CalPERS website. Contact Information The Human Resources Contact is available to answer questions regarding the position or application process. Human Resources Contact: Alyssa Davis (000) - *********************** Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: EEO Officer ************** ********************* California Relay Service: ************** (TTY), ************** (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Statement of Qualifications: The Statement of Qualifications is a narrative discussion of how your education, training, experience, and skills meet the minimum and desirable qualifications and qualify you for the position. This also serves as a documentation of your ability to present information clearly and concisely in writing, and should be typed and no more than two pages in length, single-spaced, 12 pt Arial font, include the questions in your response. A resume is not a valid substitution for the SOQ. Failure to follow instructions may result in disqualification. * Describe your experience with Oracle database installation, configuration, and upgrade. Include specific versions and environments you have worked with. * Describe your experience with Oracle RAC, Data Guard, or other high-availability/disaster recovery solutions. What were the challenges and how did you address them? * Describe your experience working in a team environment. How do you collaborate with the developers, system administrators, and business analyst? Additional Information about Application Filing Please note, if using the United States Postal Service for delivery, there is no guarantee that your application will be date stamped and will arrive by the final filing date. If your application does not have a postmark or date stamp and arrives after the final filing date, your application will not be accepted. Therefore, to ensure timely delivery of your application, it is recommended that you use either electronic delivery, parcel service, or certified mail. Using one of these options will provide proof of delivery prior to the final filing date. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

This position is Hybrid and eligible for telework up to five (5) days a week, in accordance with the Statewide Telework Policy, and will be required to report to the office as needed/required. The successful candidate must reside in California upon appointment. Excellence in the Business of Government! Come join a team that creates: * A collaborative team atmosphere founded upon ethics, integrity, and stewardship. * A positive work environment that is open to change and invites its workforce to challenge processes. * An opportunity for individuals to utilize their knowledge, skills, and experience to grow within the department. Under the general direction of the Information Technology (IT) Manager I, the IT Specialist II in the Department of General Services, Enterprise Technology Solutions within the Information Security Engineering domain, the Senior Security Engineer is responsible for performing a wide range of advanced security tasks to ensure the protection and integrity of DGS's information systems. This role requires expertise in SIEM engineering, threat intelligence, threat hunting, and leading incident response staff in complex situations. The IT Spec II, Senior Security Engineer will play a crucial role in maintaining the organization's security posture and proactively mitigating cyber threats. This position is designated under the Conflict of Interest Code. The position is responsible for making or participating in the making of governmental decisions that may potentially have a material effect on personal financial interests. The appointee is required to complete Form 700 within 30 days of appointment and once per year. This position is not eligible for visa sponsorship. Applicants must successfully complete an online examination and be authorized to work in the US without the need for a visa sponsorship or a training plan, now or in the future. If you're interested in exploring additional job opportunities at DGS, please reach out to our recruitment team; we'd love to hear from you! Please contact us at *************************. Information about applying for a state job can be found here: Three Steps to a State Job. Please let us know how you learned about this career opportunity by taking the brief survey that follows: Click here to take the survey! You will find additional information about the job in the Duty Statement. Working Conditions * Diversity, Equity, and Inclusivity: A work culture that emphasizes a culture of diversity and inclusivity, offering tangible rewards and recognizing the intrinsic value of varied perspectives and collaboration. * Career Growth and Training: A focus on career growth and training in an effort to engage and retain a diverse talent pool that aligns with the organization's mission and vision. * Competitive Rewards: Employees enjoy world-class benefits packages, attractive salaries, and robust pension plans, reflecting a commitment to employee well-being. * Work-Life Balance: Work-life balance is fostered through measures like telework and adjustable schedules, allowing personal and professional lives to thrive together. * Learning and Development: Emphasizing on continuous learning, DGS offers onsite and virtual Statewide Training programs to ensure that employees remain at the cutting edge of their fields. * Generous State Benefits: Comprehensive health and dental insurance, long-term disability insurance, 11 paid holidays per year, paid time off, defined benefit retirement program, commute program, employee wellness programs, employee assistance programs, and medical/dependent care reimbursement accounts. * Prime Location and Amenities: DGS's headquarters boasts features like the 7.5-acre River Walk Park, stunning views, convenient & affordable parking, and a state-of-the-art fitness center for all employees. Minimum Requirements You will find the Minimum Requirements in the Class Specification. * INFORMATION TECHNOLOGY SPECIALIST II Additional Documents * Job Application Package Checklist * Duty Statement Position Details Job Code #: JC-490802 Position #(s): 306-072-1414-XXX Working Title: Senior Security Engineer Classification: INFORMATION TECHNOLOGY SPECIALIST II $8,625.00 - $11,557.00 A New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable. # of Positions: 1 Work Location: Yolo County Telework: Hybrid Job Type: Permanent, Full Time Work Shift: 8:00 a.m. - 5:00 p.m. Work Week: Monday - Friday Department Information The Department of General Services (DGS) Core Values and Employee Expectations are key to the success of the Department's Mission. That mission is to "Deliver results by providing timely, cost-effective services and products that support our customers." DGS employees are to adhere to the Core Values and Employee Expectations, and to perform their duties in a way that exhibits and promotes those values and expectations. Department Website: ************************************ Special Requirements * The position(s) require(s) a Background Investigation be cleared prior to being hired. Employment History on the STD 678 (State Application) must be complete and include dates, accurate hours per week, total time worked, duties and responsibilities, and contact names and phone numbers of supervisors. Resumes or other documents cannot substitute a state application. Applicants who fail to submit a completed STD 678 (State Application) may be disqualified. Only the most qualified candidates will be invited to an interview. Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 12/23/2025 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at ********************** When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of General Services OHR - Mailing Attn: Classification & Pay Unit P.O. Box 989052 West Sacramento, CA 95798-9052 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of General Services OHR - DROP OFF Office of Human Resources 707 3rd Street Suite 7-130, Lobby West Sacramento, CA 95605 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: * Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at ********************** All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. * Resume is required and must be included. * Statement of Qualifications - REQUIRED - Statement of Qualifications. Please see the Statement of Qualifications section on the job advertisement for details and instructions. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Benefits There are many benefits to joining our team! The State of California has a generous benefits package, some benefits include: * Medical Benefits, including health, dental, and vision insurance * Paid Holidays and leave * Defined benefit retirement program * Savings Plus Program (401(k), 457) * Commute Program * Employee Wellness Program * Employee Assistance Program * Medical/Dependent Care Reimbursement Accounts Click here to view all the benefits available to state employees! Contact Information The Hiring Unit Contact is available to answer questions regarding the position or application process. Department Website: ************************************ Hiring Unit Contact: ETS Admin Unit ************** ********************* Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: EEO Main line ************** ***************** California Relay Service: ************** (TTY), ************** (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Additional Information Reporting Location: Enterprise Technology Solutions 707 3rd Street West Sacramento, CA 95605 Please specify RPA #25493 and JC-490802 on your state application. Examination Information: Those interested in obtaining employment with any state agency must apply and compete in the state's merit-based recruitment and hiring process. To apply for the examination for this position, click on the link below to search for the examination and follow the "How to Apply" instructions in the examination announcement: CalCareers Exam/Assessment Search Successful examination applicants are placed on a hiring eligibility list. If you already have list eligibility for this classification, you do not need to retake the examination. Applicants should refer to their examination results or check their CalCareers account for specific list eligibility expiration dates and/or to re-take the examination when necessary. For questions regarding the examination process, please contact the DGS Examinations Unit at *******************. Statement of Qualifications (SOQ) The Statement of Qualifications (SOQ) is a narrative discussion of how your education, experience, skills, and training meet the minimum and desirable qualifications to qualify you for the position. It serves as documentation of your ability to present information clearly and concisely in writing. The SOQ must be no more than one (1) page in length, single spaced, with one inch margins, in 12 point font, and on a letter sized document (8 ½ x 11). A notation or reference to other materials such as a resume, cover letter or applications will not be considered and cannot substitute for the SOQ. Applications received without the required SOQ and Resume will not be considered. Note: It is a requirement the SOQ actual experience be the basis for the response and not just a restatement of the posted Duty Statement for this position. In responding, please provide details on your role or responsibilities, including accomplishments and length of experience. Describe your experience with threat intelligence and risk assessments. Please include details on work you've been involved in implementing and configuring a SIEM tool and the regulations or standards the implementation was based on. In your response, include the organization you worked for, position you held, a description of the duties and how long you performed the pertinent duties. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

THE CITY OF HEMET IS AN EQUAL OPPORTUNITY EMPLOYER The City of Hemet is excited to invite motivated, tech-savvy, and service-oriented candidates to apply for the position of Information Technology Specialist I - Temporary Part-Time. This is an excellent opportunity for individuals looking to launch or grow their career in public-sector technology while making a real impact in the community. As an Information Technology Specialist I - TPT, you will provide essential support to City staff across multiple departments, helping ensure that critical systems, hardware, and software remain reliable, secure, and efficient. From troubleshooting technical issues and assisting with network operations to supporting end users and learning new technologies, every day brings new challenges and opportunities to expand your skills. If you are eager to learn, passionate about problem-solving, and excited to be part of a collaborative team dedicated to excellent customer service, this entry-level IT role is the perfect place to build your professional foundation. Join us as we innovate, modernize, and support the systems that keep Hemet running strong. Take the next step in your IT career and apply today-your future in technology starts here! ESSENTIAL FUNCTIONS Essential functions, as defined under the Americans with Disabilities Act may include, but are not limited to the following characteristics, duties, responsibilities, knowledge, skills and other characteristics: These functions may not be present in all positions in multiple position classes. When a position is to be filled, the essential functions will be noted in the announcement of position availability. Coordinate activities with City departments and other agencies involving the City's local and wide area network and telephone systems to ensure hardware/software compatibility and compliance with established policies, goals, and objectives; monitor and maintain systems and standards for network security, directory structure, IP addressing, database design, backup, recovery, and storage. Design, administer, and coordinate user access, user rights, and control network servers, systems, and software programs; design, develop, and modify programs for computer applications; install, repair, and maintain computer equipment, network systems, and software programs and upgrades; customize installed software to the specific requirements of the department. Maintain and document software to ensure proper licensing and storage; monitor and maintain computer maintenance and repair contracts; maintain and document the network layout, setup, protocols, and procedures; record network testing and diagnostic actions; analyze and evaluate new applications and systems to identify opportunities and/or improved performance for service, delivery methods, and procedures; confer with knowledgeable associates and vendors to make recommendations for procurement. Interface computers to peripheral equipment; evaluate, troubleshoot, diagnose, and resolve computer hardware, software, network, related equipment, and communication connectivity problems; determine when service calls are needed; oversee and maintain work orders and notify users of disposition; run related reports. Evaluate and recommend computer hardware an software products; conduct preventative maintenance on network computer equipment and systems; respond to inquires and provide technical assistance for computer hardware, software, and telephone equipment and usage; install, repair, and maintain end user telephone equipment; develop and implement policies, procedures, and standards relating to computer, telephone, and related technologies, produce and distribute a variety of statistical data, reports, computer printouts, etc. as necessary. Working knowledge of strategies and testing of computer system programming and networking; TCP/IP over Ethernet networking; Microsoft and Novell operating systems; network software and strategies; and principles and techniques; techniques and procedures pertaining to installation and maintenance of vendor software and data communication systems; common office productivity and data processing programs; data storage and access methods and data base management systems; methods, principles, and practices as related to municipal operations and information systems; and the operation and care of computer and telephone equipment. Ability to organize resources, schedules, and personal skills to efficiently carry out tasks as required; analyze and define problems, and conceptualize practical computer solutions; and operate, maintain, and repair computer hardware; conduct studies, analyze data, draw sound conclusions, and make recommendations; exercise sound judgement within established policy guidelines; organize and maintain accurate records of activities and projects; prepare comprehensive verbal and written reports; deal constructively with conflict and develop effective resolutions; communicate effectively both orally and in writing; establish and maintain cooperative working relationships. MINIMUM QUALIFICATIONS Education and/or Experience: Any combination of education and/or experience that has provided the knowledge, skills, and abilities necessary for satisfactory job performance. Example combinations include: equivalent to an Associate Degree from an accredited college or university with major course work in data processing or a closely related field, with emphasis on microcomputer systems and programming and one (1) year of professional microcomputer systems and programming experience with systems similar to those used by the City of Hemet. Two (2) years of increasingly responsible experience in computer and communications systems and local and/or wide area network management and administration is preferred. Certification/License: Possession of a valid and appropriate California Driver's License, and maintain a satisfactory driving record. As the field of information is constantly changing, the incumbent in the position is required to maintain and update knowledge base as needed to stay current on IT issues. This may include obtaining and maintaining various certificates, attending training classes, furthering college education, reading publications designed for the IT sector and joining professional IT organizations. PHYSICAL WORKING CONDITIONS Position requires prolonged sitting, standing, walking, reaching, twisting, turning, kneeling, bending, squatting and stooping in the performance of daily activities. The position also requires grasping, repetitive hand movement and fine coordination in preparing statistical reports and data using a computer keyboard. Additionally, the position requires near and far vision in written reports and work related documents. Acute hearing is required when providing phone and personal service. The need to lift, drag and push files, paper, documents, and equipment weighing more than 25 pounds is also required. Some of these requirements may be accommodated for otherwise qualified individuals requiring and requesting such accommodations. Environment Standard office setting with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employees may travel from site to site, interact with upset customers, interpreting and enforcing departmental policies and procedures. Selection Process All properly completed applications will be reviewed and the most appropriately qualified individuals will be invited to continue in the selection process. The process may include any combination of a written exam, oral board interview, and/or skills assessment to further evaluate job-related qualifications. Candidates who successfully complete the selection process will be placed on an eligibility list which will remain valid for a minimum of six months. Note: Prospective employees will undergo, and must successfully pass, a background reference check (including fingerprinting) and a medical examination. Drug screening may be required. RESUMES WILL NOT BE ACCEPTED IN LIEU OF COMPLETED APPLICATION FORMS BUT MAY BE ATTACHED. CANDIDATES WHO REQUIRE REASONABLE ACCOMMODATION IN THE SELECTION PROCESS SHOULD STATE THEIR NEEDS IN WRITING WHEN SUBMITTING AN APPLICATION PACKAGE. THE PROVISIONS IN THIS BULLETIN DO NOT CONSTITUTE AN EXPRESSED OR IMPLIED CONTRACT. ANY PROVISION CONTAINED IN THIS BULLETIN MAY BE MODIFIED OR REVOKED WITHOUT NOTICE

Under general direction of the Information Technology Manager I (IT Mgr I), the Information Technology Specialist II (IT Spec II) is responsible for the ongoing maintenance and support of production security. The Security Solutions Administrative (SSA) team supports and maintains internal and statewide cybersecurity solutions within the California Department of Technology (CDT) data centers and commercial/government cloud environments. Additionally, the SSA group will offer various scalable ubiquitous and subscription services such as vulnerability management, security awareness, phishing programs, and endpoint protections to the Executive Branch of California state government organizations, all fifty-eight counties, city and local governments. Telework This position is eligible for a hybrid work schedule within California based on departmental policy and operational needs. The telework policy is subject to change depending on business needs, and/or reporting to the work site may be required with minimal notification given. Visa Sponsorship The Department of Technology does not provide visa sponsorship and is not an E-Verify employer You will find additional information about the job in the Duty Statement. Working Conditions The incumbent works in an office environment and is required to: * Successfully complete (pass) a fingerprint background criminal record check completed by the Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). * Operate a personal computer (word processor, spreadsheet, e-mail communication, presentation, and diagramming applications. * Use technical software for monitoring a variety of security-related items; and copy machine, fax machine, telephone system. * This position supports a critical infrastructure team for OIS applications that run 24 hours and 7 days a week. May need to work off hours as events require. * Required to carry and use a cell phone or mobile device and respond in a timely manner. CA Residency: Candidates who reside outside of the State of California may be admitted to the job interview. However, upon a job offer, candidates must provide proof of residence in California prior to their appointment becoming effective, or the offer may be rescinded. Minimum Requirements You will find the Minimum Requirements in the Class Specification. * INFORMATION TECHNOLOGY SPECIALIST II Additional Documents * Job Application Package Checklist * Duty Statement Position Details Job Code #: JC-499706 Position #(s): ************-097 Working Title: Information Security Specialist Classification: INFORMATION TECHNOLOGY SPECIALIST II $8,625.00 - $11,557.00 A New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable. # of Positions: 1 Work Location: Sacramento County Telework: Hybrid Job Type: Permanent, Full Time Work Shift: 8:00 am - 5:00 pm Work Week: Monday - Friday Department Information The California Department of Technology (CDT) is the guardian of public data, a leader in information technology (IT) services and solutions and has broad responsibility and authority over all aspects of technology in California state government, including policy formation, interagency coordination, IT project oversight, information security, technology service delivery, and advocacy. As an industry leader, we are committed to partnering with state and local government and educational entities to deliver digital services, develop innovative and responsive solutions for business needs, and provide quality assurance for state government IT projects and services. Our success and legacy of service is reliant upon our highly talented, dedicated, and diverse workforce, for it is our individual cultural diversity, backgrounds, experiences, perspectives, and unique identities that spark our collaborative strength and innovative approach to serving the State of California. Department Website: ***************************************************** Special Requirements Do not submit the "Equal Employment Opportunity" questionnaire (page 5) with your completed state application (STD. 678) - For exam use only. Please do NOT include your Social Security Number on any of the submitted documents. All interested applicants are required to submit a Statement of Qualifications (SOQ). You must provide direct responses to each of the numbered items listed below. Each individual response must be numbered and include the full text of the numbered items prior to your response. The SOQ header should include the Job Control #, your name, "Statement of Qualifications". Please include specific examples of your education, training, and/or experience. Limit your SOQ to a maximum of three (3) pages, single-spaced, twelve-point Arial font. Note: Applicants who do not follow these instructions may be disqualified from the selection process. Cover letters and résumés do not take the place of the SOQ. * Please explain your experience or education with managing a statewide technology service. * Please explain your experience or education with managing cloud tenant spaces. * Please explain your experience or education related to IT service management and project management. * Please explain your experience or education related to cybersecurity solutions. Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 12/12/2025 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at ********************** When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Technology Human Resources Attn: Nicole Robinson RPA 25-097/499706 Selection Services Unit P.O. Box 1810 Rancho Cordova, CA 95741 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Technology Drop Off 2nd Floor Security Human Resources 10860 Gold Center Drive Rancho Cordova, CA 95670 Nicole Robinson RPA 25-097/JC499706 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: * Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at ********************** All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. * Resume is required and must be included. * Other - Required. Please see "Special Requirements" section for further information. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: * Experience in planning and controlling customer account related activities * Experience in effective communication and the ability to manage multiple customer relationships * Experience in multi-cloud environments (Azure, AWS, GCP) * Experience with Python, XML, and JSON * Ability to understand other scripting and markup languages (PowerShell, HTML, CSS) * Experience with change management processes and CI/CD pipeline concepts * Knowledge and experience implementing high availability for cloud applications and data * Knowledge of basic system administration, network, and operating system hardening techniques * Knowledge of common adversary tactics, techniques, and procedures (TTPs) in assigned area of responsibility (e.g., historical country-specific TTPs, emerging capabilities) * Knowledge of common network tools (e.g., ping, traceroute, nslookup) * Knowledge of computer network defense (CND) and vulnerability assessment tools, including open source tools, and their capabilities * Knowledge of computer network defense (CND) policies, procedures, and regulations * Knowledge of defense-in-depth principles and network security architecture * Knowledge of indicators of compromise and threats to detect attacks or compromised assets * Knowledge of different types of network communication (e.g., Local Area Network [LAN], Wide Area Network [WAN], Metropolitan Area Network [MAN], Wireless Local Area Network [WLAN], Wireless Wide Area Network [WWAN]) * Knowledge of front-end collection systems, including network traffic collection, filtering, and selection * Knowledge of general attack stages (e.g., footprinting and scanning, enumeration, gaining access, escalation of privileges, maintaining access, network exploitation, covering tracks) * Knowledge of how to troubleshoot basic systems and identify operating systems-related issues * Knowledge of how traffic flows across the network (e.g., Transmission Control Protocol and Internet Protocol [TCP/IP], Open System Interconnection model [OSI], Information Technology Infrastructure Library, v3 [ITIL]) * Knowledge of incident response and handling methodologies * Knowledge of information assurance (IA) principles and organizational requirements that are relevant to confidentiality, integrity, availability, authentication, and non-repudiation * Knowledge of Intrusion Detection System (IDS) tools and applications * Knowledge of network protocols (e.g., Transmission Control Protocol and Internet Protocol [TCP/IP], Dynamic Host Configuration Protocol [DHCP]) and directory services (e.g., Domain Name System [DNS]) * Knowledge of network security architecture concepts, including topology, protocols, components, and principles (e.g., application of defense-in-depth) * Knowledge of network traffic analysis methods * Knowledge of new and emerging information technology (IT) and information security technologies Benefits Benefit information can be found on the CalHR website and the CalPERS website. Contact Information The Hiring Unit Contact is available to answer questions regarding the position or application process. Department Website: ***************************************************** Hiring Unit Contact: Nikol Cruz ************** *********************** Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: Melissa Carlin ************** *************************** California Relay Service: ************** (TTY), ************** (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Additional Application Instructions Using the online application system as specified in the announcement is the preferred method of applying for civil service job opportunities; however, applicants may instead apply by way of U.S. mail, parcel delivery or courier service, or in person, as set forth in this announcement. Applicants who wish to submit hard copy applications shall use the most current version of the State Application (STD. 678) revised 10/2023. The position number and job control number must be identified in the job title line of the STD 678 (these numbers will auto-populate in the job title of the STD 678 if submitting an electronic application through CalCareers Account). The hard copy application MUST be signed. Applicants who fail to submit the most current version of the STD. 678 may be disqualified. Note: Applications MUST include the "From dates" and "To" dates, "Hours Per Week", and "Duties Performed" fields for all job listed in the "Employment History" fields, and contact names and phone numbers of supervisors. State employees must list the specific departments for which they worked and indicate the specific civil service classification titles held (not working titles). Applications that are submitted blank will be considered incomplete. Reference to a resume in place of a description of the duties will not be accepted. Failure to submit a completed STD 678 may result in you being screened out. Only the most qualified candidates will be invited to an interview. Please note that the CalCareer system will not allow you to make changes to your application information once it is submitted. For all other questions regarding your CalHR CalCareer account, you may contact the CalCareer Unit at **************. The Fine Print If you have questions about the State Hiring Process visit our Career Opportunities webpage at ************************************************************* Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

This position has been previously advertised. If you have already submitted an application, it is not necessary to re-apply. Telework is available. Under the general direction of the Information Technology Manager I (IT Mgr I), the Information Technology Specialist II (IT Spec II) is responsible for providing the California Department of Technology (CDT) and its customer with analytical and an advanced level of technical assistance for the CDT's supported web services. The Web Architecture Team coordinates closely with the Office of Technology Services' (OTech's) Service Desk, internal and external customers and other technical staff to resolve first and second level support calls. The IT Spec II is responsible for the concurrent oversight of multiple projects and will work with the CDT system integration technical staff to design, plan, and implement supported products and services required to support customer's complex business needs. Telework This position is eligible for a hybrid work schedule within California based on departmental policy and operational needs. The telework policy is subject to change depending on business needs, and/or reporting to the work site may be required with minimal notification given. Pursuant to Executive Order, effective July 1, 2025, employees in this position will be required to report to the work site a minimum of two (2) days per week, increasing to four (4) days per week effective July 1, 2026. The specific on-site days will be determined by the department based on operational requirements. Visa Sponsorship Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. You will find additional information about the job in the Duty Statement. Working Conditions * Must pass a fingerprint background criminal record check completed by the Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). * Periodic overtime, weekend and off service hours support work. * May be required to carry a pager or cell phone. * Be available for on-call or on call back as needed, and to respond after working hours to Service Desk tickets. * Travel may be required for training and conferences. Minimum Requirements You will find the Minimum Requirements in the Class Specification. * INFORMATION TECHNOLOGY SPECIALIST II Additional Documents * Job Application Package Checklist * Duty Statement Position Details Job Code #: JC-494606 Position #(s): ************-077 Working Title: Software Architect Classification: INFORMATION TECHNOLOGY SPECIALIST II $8,625.00 - $11,557.00 A New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable. # of Positions: 1 Work Location: Sacramento County Telework: Hybrid Job Type: Permanent, Full Time Work Shift: 8:00AM - 5:00PM Work Week: MONDAY - FRIDAY Department Information The California Department of Technology (CDT) is the guardian of public data, a leader in information technology (IT) services and solutions, and has broad responsibility and authority over all aspects of technology in California state government, including policy formation, interagency coordination, IT project oversight, information security, technology service delivery, and advocacy. As an industry leader, we are committed to partnering with state and local government and educational entities to deliver digital services, develop innovative and responsive solutions for business needs, and provide quality assurance for state government IT projects and services. Our success and legacy of service is reliant upon our highly talented, dedicated, and diverse workforce, for it is our individual cultural diversity, backgrounds, experiences, perspectives, and unique identities that spark our collaborative strength and innovative approach to serving the State of California. Department Website: ***************** Special Requirements Do not submit the "Equal Employment Opportunity" questionnaire (page 5) with your completed state application (STD. 678) - For exam use only. Please do NOT include your Social Security Number on any of the submitted documents. All interested applicants are required to submit a Statement of Qualifications (SOQ). You must provide a direct response to the following. Limit your SOQ to a maximum of two (2) pages, single-spaced, twelve-point Arial font. Note: Applicants who do not follow these instructions may be disqualified from the selection process. Cover letters and résumés do not take the place of the SOQ. Statement of Qualifications Describe your experience in configuring, managing, and optimizing Microsoft Internet Information Services (IIS) for web applications or Cloud services. Provide a specific example of a project where you successfully set up or maintained an IIS/Cloud based environment. Include details such as: * The scope of the project (e.g., number of users, applications hosted). * Specific configurations you implemented (e.g., security settings, SSL/TLS, load balancing, authentication). * Tools or methods used for monitoring and performance optimization. * Challenges faced and how you resolved them. Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 12/11/2025 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at ********************** When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Technology Human Resources Attn: Human Resources/ LM/ RPA 25-077/ JC-494606 Selection Services Unit P.O. Box 1810 Rancho Cordova, CA 95741 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Technology Drop Off 2nd Floor Security Human Resources/ LM/ RPA 25-077/ JC-494606 10860 Gold Center Drive Rancho Cordova, CA 95670 Please deliver to the 2nd Floor Security Office 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: * Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at ********************** All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. * Resume is required and must be included. * Statement of Qualifications - Required. Please see "Special Requirements" section for further information. * Other - If you are using EDUCATION to meet the minimum qualifications for this classification, you MUST provide your unofficial transcripts as proof of meeting the education requirements as listed in the Classification Specification (please see the Class Specification located under "Minimum Requirements" on the left -hand side of this job posting). Applicants who completed their education outside of the United States (with foreign degrees/transcripts) must provide a foreign transcript evaluation. The transcript evaluation must state the number of units to which foreign coursework is equal. Foreign education evaluation services can be found at ********************** Official transcripts and official foreign degree transcripts will be required prior to appointment. If you are not using education to qualify for this classification, you do not need to submit transcripts. To bypass the required document, select Choose/Upload and select Bypass File. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: * Ability to grasp new web-enabled concepts and application architectures. * Ability to stay current with concepts, components and standards related to the TCP/IP and web services protocols. * Must maintain regular, consistent and predictable attendance. * Ability to consistently exercise good judgment. * Knowledge and ability to exercise broad technical and business skills. * Ability to communicate effectively, both orally and in writing with upper management, subordinates, peers and customers. Benefits Benefit information can be found on the CalHR website and the CalPERS website. Contact Information The Hiring Unit Contact is available to answer questions regarding the position or application process. Department Website: ***************** Hiring Unit Contact: Kim Crestelo ************** ************************* Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: Melissa Carlin ************** *************************** California Relay Service: ************** (TTY), ************** (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Additional Application Instructions Using the online application system as specified in the announcement is the preferred method of applying for civil service job opportunities; however, applicants may instead apply by way of U.S. mail, parcel delivery or courier service, or in person, as set forth in this announcement. Applicants who wish to submit hard copy applications shall use the most current version of the State Application (STD. 678) revised 10/2023. The position number and job control number must be identified in the job title line of the STD 678 (these numbers will auto-populate in the job title of the STD 678 if submitting an electronic application through CalCareers Account). The hard copy application MUST be signed. Applicants who fail to submit the most current version of the STD. 678 may be disqualified. Note: Applications MUST include the "From dates" and "To" dates, "Hours Per Week", and "Duties Performed" fields for all job listed in the "Employment History" fields, and contact names and phone numbers of supervisors. State employees must list the specific departments for which they worked and indicate the specific civil service classification titles held (not working titles). Applications that are submitted blank will be considered incomplete. Reference to a resume in place of a description of the duties will not be accepted. Failure to submit a completed STD 678 may result in you being screened out. Only the most qualified candidates will be invited to an interview. Please note that the CalCareer system will not allow you to make changes to your application information once it is submitted. For all other questions regarding your CalHR CalCareer account, you may contact the CalCareer Unit at **************. The Fine Print Training and Development Assignment may be considered. Additional positions may be filled from this recruitment. If you have questions about the State Hiring Process visit our Career Opportunities webpage at ************************************************************* Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

The Organization North Los Angeles County Regional Center “NLACRC” is a private, non-profit agency that is contracted with the State of California, Department of Developmental Services, to provide services to individuals with intellectual and developmental disabilities. NLACRC is one of the largest regional centers in California and has proudly served the San Fernando Valley, Santa Clarita Valley, and Antelope Valley since 1974. We serve individuals across the lifespan from infants and toddlers, school age children, transition-age youth, to adults and aging adults. Supervision Receives general supervision from the IT Supervisor. Department and Location: SFV - IT Technology The Position and Job Summary Provide technical support over the phone, via email and in person to resolve issues involving applications, computer hardware, printers, mobile devices, RingCentral functionality troubleshooting, VPN, and basic network access while focusing on customer service. In addition to resolving daily Help Desk issues, this position will be assisting other IT functions with special projects and assignments as directed by the IT Supervisor and/or IT Director. Identifies and diagnoses Level I/II problems for laptop or desktop users, Microsoft Office, Therefore (EDMS), Sandis, Zoom, Scrive, Adobe, Audio/Video Conferencing, RingCentral functionality troubleshooting, Network Connectivity, VPN, various hardware and email technologies. Troubleshoot complex technical problems. Maintain compliance with established SLA's Ensure that notifications and status updates are accurate, and that procedures are followed and updates, as necessary. Ensures that tickets are prioritized in accordance with business needs and are being closed in a timely manner. Develops knowledge articles and videos for the users and other team members. Supports the inventory application and processes. Responds to security incidents, reviews logs, and escalates suspicious activity. Provides basic support to the Azure, Intune, Active Directory and Exchange environments and escalate issues to the lead IT specialist as necessary. Under the guidance of the lead IT specialist and IT Operations team to perform basic server-based functions, such as creating/modifying network printers, stop/start local server services, and others. Learn new technologies being introduced to NLACRC at a level to resolve issues and teach others to support these technologies. Participates in related special projects and meetings, testing, implementation, and post-implementation support. Ability to provide basic network troubleshooting before escalating to the Lead IT specialist. Must be able to work occasional nights, weekends, and holidays and be on-call for emergencies. Must be able to travel between company locations. Other duties as required. Must be available to support On-call CSC's on the weekends and the board meetings and VAC meetings as needed. Enhance professional knowledge and skills through ongoing education and hands-on experience. Other duties as required. Employment Standards To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Education & Experience Any combination equivalent to or likely to provide the required knowledge and skills is qualifying. A typical way to obtain the knowledge and skills would be: High School Diploma, GED or Equivalent required. Two (2) years college with coursework in Computer Science or Business Administration preferred. Two (2) years' experience working in a technical environment in a Level II role supporting a Mid-Market organization of 250+ or a large complex Information Technology Department. Demonstrated skills in problem analysis and resolution. Microsoft Certifications preferred. Non-profit experience a plus. Skills and Abilities Senior level Microsoft support skills and experience with Helpdesk Ticket Systems, Active Directory, Single Sign On (SSO), Multifactor Authentication (MFA), Exchange Server, Endpoint Security Software, Virtual Private Networks (VPN), Cloud Backups, SANDIS (iSeries), SharePoint, SQL. Working knowledge of Lenovo laptops, MS Azure and MS Intune a plus. Overall good technical knowledge. Able to understand the problem and communicate the solution effectively. The successful candidate must also be customer-oriented with patience to deal with difficult customers. Possess the capability to troubleshoot problems in a fast-paced environment. Must have excellent English oral and written communication with the ability to convey technical information, both verbal and written, to a wide range of end-users. Strong organization skills and ability to multi-task and prioritize effectively. Ability to participate as part of a team of technical and non-technical personnel. Ability to create processes that can be followed by others. Strong customer service skills with good judgment and critical thinking skills. Essential Requirements Valid California Driver's License and reliable transportation, or acceptable substitute, required. NLACRC Offers an Excellent Benefits Package We offer employees a variety of health and dental plans: Health Insurance - NLACRC pays the full cost of coverage for certain Medical plans for employee only. We also provide a generous contribution to additional plans that the employee may select for employee only or employee and dependents costs. Dental Insurance - NLACRC pays the full cost of the Dental DMO Plan for employees and eligible dependents. We also offer a Dental PPO plan with a low employee monthly contribution for employees and eligible dependents Pre-Tax Flexible Spending Account for eligible health care expenses Pre-Tax Dependent Care Flexible Spending Account for eligible dependent care expenses No cost Life, Accidental Death & Disability, Long Term Disability Insurance for employees No cost Vision plan for employees and eligible dependents Retirement plan - NLACRC is a member of CalPERS which is a defined benefit plan that provides a monthly retirement allowance for eligible employees NLACRC offers two (2) deferred compensation plans - 457 and 403(b) Participate in the Public Service Loan Forgiveness program Paid Time Off - Eligible for 3 weeks of accrued vacation in the first year, 8 hours per month sick time, education, wellness, and sabbatical time Holidays - NLACRC offers 12 paid holidays throughout the year Most positions are offered a hybrid - remote option Please note that benefit costs are pro-rated for part-time employees. Professional Development Opportunities & Growth NLACRC values the professional development of staff! Variety of career paths for entry level management positions for those seeking leadership opportunities in the social services field. Diversity, Equity, and Inclusion At NLACRC, we value and celebrate diversity! In September 2021, NLACRC launched an initiative to enhance and strengthen our commitment to diversity and belonging. Compensation This is a non-exempt position. Base Pay Rate / Salary Range Information The actual amount offered within the posted salary/pay rate range will depend on a variety of factors, including degree obtained/education, experience, skills and abilities, and other relevant job-related factors. The lower end of salary range applies to candidates who meet minimum qualifications or have limited years of relevant experience; the higher end of range will apply to seasoned candidates with considerable years of direct relevant experience. NLACRC is an equal opportunity employer. Further, NLACRC will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

Transcripts/proof of enrollment must be submitted with the employment application. * Payrate pending City Council approval 12/9/2025. Under direct supervision, assists in the installation and maintenance of personal computers, PC software and associated peripheral devices to obtain work experience and training in the area of personal computers. Work schedule will NOT exceed 20 hours per week. Position Snapshot/A Day in the Life: The IT Intern position is your opportunity to get a wealth of experience with a variety of technologies. From desktop support, telecom, mobile, remote support to working with various areas of government like Police, Engineering, Finance, HR, and more. If you think you would enjoy a fast-paced work environment, then this opportunity is for you. The IT Intern position is a hands-on position that would allow you the opportunity to work in an in-house IT Department that includes development, GIS, networking, database, analysis, and audio-visual. The IT Intern works with the Service Desk team and provides first-level support for all city employees. The employee must have the ability to: * Provide routine instruction to users on the correct operation of PC's or peripheral devices. * Provide assistance in troubleshooting personal computer problems including hardware, software, printing and networking issues. * Assist with inventories of PC's, IP addressing, network configurations, installation of virus protection software, and similar projects. * Train and work constructively with staff on software related questions, networking problems, printing problems, server connections, e-mail issues, modems, and other devices. * Be punctual and responsible in the performance of assigned duties; flexibility in respect to hours and working on short notice. * Remain current on knowledge with respect to relevant state-of-the art technology, equipment and/or systems. * Perform data entry. * Demonstrate skill in using personal computers including office software programs. * Communicate clearly and concisely, both orally and in writing. * Perform any other tasks or functions deemed necessary to the daily operations of the employer. THE ABOVE LIST OF ESSENTIAL FUNCTIONS IS NOT EXHAUSTIVE AND MAY BE SUPPLEMENTED AS NECESSARY BY THE EMPLOYER. Working Conditions: Position requires prolonged sitting, standing, walking, reaching, twisting, turning, kneeling, and bending; the ability to push, pull, drag and/or lift up to 25 pounds; normal manual dexterity and hand/eye coordination; repetitive hand movement using a computer keyboard and mouse; corrected vision to normal range; acute hearing; written and oral communication; use of standard office equipment such as computers, telephones, printers, and copiers; frequent contact with other staff. Intern I: must be an enrolled undergraduate student in the field of Information Technology, Computer Science, or other related area. Intern II: requires that the candidate has graduated within the past 24 months with an undergraduate degree in Information Technology, Computer Science, or other related area. Intern III: must be enrolled in graduate school pursuing a Master's Degree in Information Technology, Computer Science, or other related area. Knowledge should be appropriate to the level of study of the theory and principles of the relevant subject, and the goals and functions of the department. The Intern should possess the ability to reason logically and draw sound conclusions. Preferred Qualifications: * Possession of an Entry-Level IT Certification * Examples include: * CompTIA ITF+ * CompTIA A+ * Google IT Support Certificate * Cisco CCST (Verifiable and objective.) * Experience installing Windows, using imaging tools, or configuring hardware in a school lab, volunteer environment, or work project. * Familiarity With Active Directory or User Account Management * Ability to Read and Follow Written Technical Instructions Accurately * Experience Working in Fast-Paced, Customer-Facing Environments * Basic Networking Knowledge Licenses/Certifications: Possession of a valid CA Class "C" Driver's License. Transcripts/proof of enrollment must be submitted with the employment application.