Customer Success Specialist
Naeyc job in Washington, DC
Job Description
The National Association for the Education of Young Children (NAEYC) is a 501c3 nonprofit organization with a mission to promote high-quality early learning for each and every child, birth through age 8, by connecting practice, policy, and research.
NAEYC is seeking a dedicated and proactive Customer Success Specialist to serve as the primary subject matter expert (SME) and a key point of contact for our customers. This role is crucial for ensuring our members, customers, and partners have seamless and successful experience with NAEYC's products, services, and systems. The specialist will be a master troubleshooter and a trusted liaison between customers, internal teams, and technology partners, with a strong focus on technical problem-solving and proactive process improvement. This is an essential position that combines hands-on support with strategic oversight, data analysis, and reporting.
Responsibilities:
Internal Customer Support & Technical Troubleshooting
Serve as the go-to resource for Tier 1 and Tier 2 technical support across a wide range of customer issues.
Diagnose and resolve low- to medium-priority technical problems via the call center and service console.
Manage troubleshooting during high-volume periods to meet service level agreements (SLAs).
Act as the primary contact for technical escalations with IT and Experience & Technology teams.
Ensure consistent and controlled system changes by centralizing issue management.
Fulfillment & Inventory Management
Oversee the full lifecycle of NAEYC products, from creation to sunset.
Supervise and guide the Fulfillment Coordinator to ensure efficient order processing and inventory control.
Resolve system discrepancies related to orders, fulfillment, and returns.
Support sales order fulfillment across Salesforce, LMS, and related systems.
Proactive Process Improvement & Reporting
Identify recurring issues and inefficiencies, proposing and implementing process improvements.
Provide clear and concise reports to leadership on critical support requests, trends, and ongoing initiatives.
Collaborate with technology teams to define system requirements and support technology enhancements.
Training & Knowledge Sharing
Design and deliver training on systems, tools, and processes for Customer Care staff.
Maintain comprehensive documentation, handbooks, and resources for customer-facing agents.
Case & Queue Management
Manage customer service queues (e.g., **************) within Salesforce Service Cloud.
Escalate and reassign cases to ensure timely resolution and maintain detailed records of support requests and outcomes.
Analyze data to identify trends and inform long-term improvements.
Other Duties
Perform additional responsibilities assigned to support departmental and organizational goals.
Qualifications
Education & Experience
Bachelor's degree or equivalent professional experience required.
Minimum of 3 years of experience with Association Management Systems (AMS); experience with event registration, LMS, and customer ticketing systems a plus.
Experience in a member-driven nonprofit or association environment preferred.
Salesforce experience required; Fonteva experience strongly preferred.
Supervisory experience a plus.
Skills & Competencies
Strong organizational and project management skills with exceptional attention to detail.
Proficiency in CRM, AMS, and ticketing systems-especially Salesforce Service Cloud and Fonteva.
Exceptional problem-solving and analytical abilities with strong technical troubleshooting expertise.
Excellent written and verbal communication skills, with the ability to explain technical concepts clearly.
Proven ability to multitask, prioritize, and make independent decisions.
Proactive mindset with a focus on process improvement and continuous learning.
Empathetic, culturally sensitive, and professional in all customer and colleague interactions.
Mindset & Approach
Customer-centric and solutions-oriented, with a passion for resolving challenges efficiently.
Collaborative, adaptable, and committed to continuous improvement in support of organizational goals.
Physical Demands:
There are specific physical demands that must be met by an employee to successfully perform the essential functions of this position. For example, moving throughout a building, handling materials and objects, and communicating freely - writing, speaking, listening. Further discussion and reasonable accommodation will be considered to enable individuals with disabilities to perform the essential functions.
Position Designation: Hybrid: This role is based in the DC Metro Region and is required to physically be on-site in the DC office 3 or more day(s) a week due to the needs of the position. Employees are expected to be in the office on Tuesday, Wednesday, and Thursday unless otherwise determined by immediate supervisor and department lead.
Equal Employment Opportunity:
NAEYC is dedicated to providing equal opportunities to all individuals regardless of race, color, religion, ethnic or national origin, gender, age, marital status, personal appearance, sexual orientation, gender identity or gender expression, family responsibilities, political affiliation, matriculation, genetic information, disability, or protected veterans status, or any other factor that is a prohibited consideration under applicable laws and regulations.
Job Posted by ApplicantPro
Easy ApplyMath Tutor (Grades 5-12) - DMV Area
Washington, DC job
Math Tutor (Grades 5-12) - DMV Area
Company: Learning a la Carte
Role: Sub-contract tutoring specialist
About Us
Learning a la Carte is a premier tutoring firm providing individualized instruction for both neurodivergent and neurotypical students throughout the DMV region. Our mission is to empower learners by matching them with expert tutors who deliver targeted, evidence-based instruction.
Role Overview
We are seeking dedicated and highly skilled Math Tutors to join our team. You will:
Deliver multisensory, structured math instruction aligned with best practices (e.g., Concrete-Representational-Abstract sequence, manipulatives, explicit strategy teaching).
Work with students in grades 5-12 on topics ranging from foundational number sense to algebra, geometry, statistics, and problem solving.
Assess student skill levels, track progress, identify gaps, and adjust instruction accordingly.
Collaborate with our team and client families to ensure alignment with student goals and your tutoring matches our client-first culture.
Maintain professional documentation (lesson plans, progress reports, communication with families) and uphold high standards of service.
Required Qualifications
Prior experience teaching Math (preferably grades 5-12) using multisensory or structured methodologies for learners who may have language-based or processing-based learning differences.
Ability to plan differentiated instruction, leverage manipulatives/visuals, scaffold learning effectively, and build student confidence in math.
Excellent communication skills, strong organizational abilities, and a student-centered mindset.
Reliable transportation for in-person sessions in the DMV (plus capability for virtual sessions).
Preferred Qualifications
Residency in the DMV area (DC/MD/VA).
Flexibility for both school-day and after-school tutoring sessions.
Prior work in a subcontracted tutoring or specialist role.
Training or certification in multisensory math instruction, specialized math intervention programs, or working with neurodivergent learners.
Experience with diagnostic math evaluations and designing intervention plans based on data and gap-analysis.
Working Conditions & Compensation
This is a subcontractor role (not a direct employee).
Scheduling is flexible - combining in-school assignments, after-school hours, and virtual sessions as needed.
Competitive compensation, based on experience, certifications in multisensory math/structured math, and demonstrated outcomes.
Opportunity for professional growth and mentorship within our specialist-driven team.
How to Apply
If you're ready to make a meaningful impact in students' mathematical journeys, please apply at: *********************************** . We will only consider applicants who complete the form.
Company: Learning a la Carte
Location: Washington DC / Maryland / Virginia (in-person & virtual)
Role: Sub-contract tutoring specialist
About Us
Learning a la Carte is a premier tutoring firm providing individualized instruction for both neurodivergent and neurotypical students throughout the DMV region. Our mission is to empower learners by matching them with expert tutors who deliver targeted, evidence-based instruction.
Role Overview
We are seeking dedicated and highly skilled Math Tutors to join our team. You will:
Deliver multisensory, structured math instruction aligned with best practices (e.g., Concrete-Representational-Abstract sequence, manipulatives, explicit strategy teaching).
Work with students in grades 5-12 on topics ranging from foundational number sense to algebra, geometry, statistics, and problem solving.
Assess student skill levels, track progress, identify gaps, and adjust instruction accordingly.
Collaborate with our team and client families to ensure alignment with student goals and your tutoring matches our client-first culture.
Maintain professional documentation (lesson plans, progress reports, communication with families) and uphold high standards of service.
Required Qualifications
Prior experience teaching Math (preferably grades 5-12) using multisensory or structured methodologies for learners who may have language-based or processing-based learning differences.
Ability to plan differentiated instruction, leverage manipulatives/visuals, scaffold learning effectively, and build student confidence in math.
Excellent communication skills, strong organizational abilities, and a student-centered mindset.
Reliable transportation for in-person sessions in the DMV (plus capability for virtual sessions).
Preferred Qualifications
Residency in the DMV area (DC/MD/VA).
Flexibility for both school-day and after-school tutoring sessions.
Prior work in a subcontracted tutoring or specialist role.
Training or certification in multisensory math instruction, specialized math intervention programs, or working with neurodivergent learners.
Experience with diagnostic math evaluations and designing intervention plans based on data and gap-analysis.
Working Conditions & Compensation
This is a subcontractor role (not a direct employee).
Scheduling is flexible - combining in-school assignments, after-school hours, and virtual sessions as needed.
Competitive compensation, based on experience, certifications in multisensory math/structured math, and demonstrated outcomes.
Opportunity for professional growth and mentorship within our specialist-driven team.
How to Apply
If you're ready to make a meaningful impact in students' mathematical journeys, please apply at: ***********************************
Executive Assistant & Board Liaison
Washington, DC job
Announcement
EXECUTIVE ASSISTANT & BOARD LIAISON
Reports to Ross Mugler, Interim President and CEO
*Pay Grade: 5 / Professional 3
Grade Minimum ($86,000) Grade Midpoint ($108,000) Grade Maximum ($130,000)
*Compensation will be determined based on relevant experience, the annual compensation budget, and the overall pay philosophy and practices of AGB.
Experience working directly with boards is required for applications to be considered.
The Association of Governing Boards of Universities and Colleges (AGB) has a career opportunity for an Executive Assistant and Board Liaison
.
The Scope
The Executive Assistant and Board Liaison will support the President/CEO, executive office and AGB Board of Directors. This position is a high-energy, make-it-happen, proactive bridge building role that seamlessly works with all cross-functional team members and empowers the president and CEO to maximize efficiency and effectiveness with all stakeholders. Further, this position is responsible for managing all Board-related activities including but not limited to board meeting logistics and materials management, committee meetings, board communications, board web portal, minutes, as well as administrative support to individual Board members as appropriate and necessary.
The Duties
(The duties and responsibilities listed are only a summary of the typical functions of the job and not an exhaustive or comprehensive list of all possible responsibilities, tasks, and duties. Employees must be able to perform the essential duties of the position with or without reasonable accommodations).
President/CEO & Executive Office Support:
Serve as a point of contact for the President's office for both external and internal stakeholders.
Develop and maintain highly effective and efficient relationships with all relevant stakeholders to support the President's agenda and priorities.
Use a high degree of judgment and independent decision-making in responding to requests.
Make logistical arrangements for meetings when necessary.
Ensure that the President has required background materials for all scheduled meetings.
Assist in developing materials for the President's presentations to internal and external audiences.
Prepare routine correspondence, including annual appointment and contract letters, on behalf of the President for signature.
Draft follow up communications after each staff meeting.
Maintain an efficient document management system.
Manage travel and accommodation arrangements, event registrations, and prepare a travel itinerary - if needed.
Provide assistance as needed to reconcile expense reports.
AGB Board of Directors Support
Provide administrative support to the Board chair and members in preparation for AGB Board meetings.
Research/provide meeting dates for two-year periods, as needed.
Work with members of the leadership team and committee chairs to schedule committee meetings.
Coordinate with appropriate staff members to prepare agendas, materials, program, and logistics for board and committee meetings.
Secure venue and contracts for meals, meeting rooms, AV, set up and accommodations.
Upload reference and meeting materials to web portal.
Prepare minutes for all board meetings and secure board secretary acceptance of the minutes.
Distribute Conflict of Interest Statement annually and collect required signatures.
Distribute AGB Statement of Director Commitments annually and collect required signatures.
Maintain up-to-date profile of board members, including committee composition.
Maintain AGB Board member policy files.
Work with the Governance Committee chair to create and maintain tools to assist their work, including an annual committee calendar, a Governance Policy manual, talent and term service matrix of current board members, and roster of suggested new members.
Coordinate and prepare materials for New Director Orientation.
Work with AGB Registrar and contracted conference planner to assist with registrations and hotel reservations when attending AGB events such as AGB's Foundation Leadership Forum, Board Professionals Conference, and National Conference on Trusteeship.
Ensure board members receive new AGB publications and relevant AGB digital messages.
The Requirements
Bachelor's degree in a related discipline.
A minimum of 7 years' experience supporting an organizational president, or senior leader, preferably in an association or not-for-profit organization. The ideal candidate will have experience supporting a senior leadership team as directed by the President/CEO.
Experience must include supporting a Board of Directors and related committees and groups.
Experience and/or knowledge of associations and nonprofit organization is highly preferred.
Expert-level mastery of Microsoft Office Suite (e.g., Word, Excel, PowerPoint), and virtual meeting tools (e.g., Zoom, Teams).
Reliably maintain confidential and proprietary information.
Must be highly organized with a keen eye for detail.
Excellent written, oral, and presentation skills
Appreciation and comfort in working in a collaborative and team-centric environment.
Effectiveness in working with volunteers.
Strong customer service acumen.
Ability to consistently produce attractive, error-free, and quality documents and presentations.
Strong ability to thrive in a fast-paced multi-priority environment.
Serve as a consultant to other administrative professionals.
Availability for minimal travel to destinations within the continental US.
Other duties as appropriate and assigned.
The Organization
At the Association of Governing Boards of Universities and Colleges (AGB), we believe in the power of higher education to transform lives, strengthen inclusive democracy, and support a thriving society. We believe that strong higher education starts with great governing boards. AGB provides advocacy, leading practices, educational resources, expert support, and renowned programs that advance board excellence for 40,000 AGB members from more than 2,000 institutions and foundations. For more than 100 years, AGB has been the trusted authority for board members, chief executives, board professionals, and key administrators on higher education governance and leadership. Learn more at AGB.org.
AGB is a hybrid workplace. Employees are expected to spend a minimum of two (2) days per week in our headquarter office in downtown Washington D.C. Applicants should reside in the District of Columbia, Virginia, or Maryland and within a reasonable commuting distance to downtown Washington D.C.
Equal Opportunity Employer
AGB is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
In compliance with the Americans with Disabilities Act (ADA), the following is provided: The position involves skill in using a computer and/or laptop; oral and written communication skills; skills in proofreading and editing; use of clear and articulate speech; interpersonal relations skills; reasoning and problem solving skills; ability to work in a fast-paced environment; ability to sit for long periods, stoop, bend, reach and carry light materials (up to 10 lbs.); and ability to travel by various methods of transportation (e.g., airplane, car).
Head of Law Library Technology
Washington, DC job
Georgetown University comprises two unique campuses in the nation's capital. With the Hilltop Campus located in the heart of the historic Georgetown neighborhood, and the Capitol Campus, just minutes from the U.S. Capitol and U.S. Supreme Court, Georgetown University offers rigorous academic programs, a global perspective, and unparalleled opportunities to engage with Washington, D.C. Our community is a close-knit group of remarkable individuals driven by intellectual inquiry, a commitment to social justice, and a shared dedication to making a difference in the world.**Requirements****Head of Law Library Technology, Georgetown University Law Library****Job Overview**The Head of Law Library Technology plans and implements Law Library technology initiatives and applications in order to support the research and educational mission and operations of the Law Library and Law Center. The Head of Law Library Technology collaborates with constituents inside and outside of the Law Library to strategically integrate technology to enhance library services and operations. The incumbent supervises and monitors the routine maintenance of the Law Library's technology infrastructure and facilitates short- and long-term projects to make improvements and ensure that the library's servers, platforms, applications, and web resources are running smoothly. Working closely with staff in Information Systems Technology and University Information Systems, this position administers specialized software and hardware and ensures compatibility and compliance with systems requirements and University policies.As a manager, the Head of Law Library Technology supervises, trains, and assesses the work of three full-time staff members and 1-2 student assistants. Responsible for the department's policies, procedures, and workflows, the Head of Law Library Technology collaborates closely with other Law Library departments to evaluate and advise on new services and projects, resolve problems as they arise, and develop and maintain documentation. This position serves as a point of contact for systems and technology vendors, and is expected to actively participate in professional organizations and stay current on developing technologies, standards, and practices.**Work Interactions**The position reports to the Associate Director for Resource Management and Technology. Staff members in the Department are the Senior Law Library Technology Engineer, Web Application Specialist, Systems Librarian, and student assistants. Within the Law Library, the position works closely with the Head of Digital Initiatives, Head of Special Collections, and the Head of Access Services. This position also interacts on a regular basis with members of campus Information Systems Technology and University Information Systems.**Work Mode Designation**This position has been designated as **Hybrid 4.** Please note that work mode designations are regularly reviewed in order to meet the evolving needs of the University. Such review may necessitate a change to a position's mode of work designation. Complete details about Georgetown University's mode of work designations for staff positions can be found on the Department of Human Resources website:.**Requirements and Qualifications**## Required:* Master's Degree in Library and Information Science (or equivalent).* Six to ten years of library experience (including supervisory experience).* Experience managing Linux servers (Rocky 9) running Apache and MySQL.* Knowledge of multiple programming languages including PHP, Python, and Ruby.* Knowledge of front-end web development including proficiency with HTML and CSS.* Demonstrated ability to manage complex projects and adhere to deadlines.* The ability to triage and resolve problems and communicate solutions effectively to individuals at varying levels of technical expertise.* Demonstrated writing skills to produce clear, concise, and accurate documentation.* Ability to independently prioritize tasks when faced with multiple projects and requests.* Strong interpersonal skills to work with diverse groups at all organizational levels, both inside and outside the University.## Preferred:* Experience in an academic library in a university setting.* Experience with the Drupal content management system.* Comfort with Docker Desktop and Rancher Desktop (virtual instances).* Experience with Ex Libris Alma/Primo, SpringShare LibGuides, and ArchiveSpace.* Versatility in a variety of developer contexts, including the ability to learn new technologies and adapt to evolving library needs and best practices.*Please submit a cover letter and resume. Preferably these documents should be combined into a single PDF.***Pay Range:**The projected salary or hourly pay range for this position which represents the full range of anticipated compensation is:$66,783.00 - $126,720.23Compensation is determined by a number of factors including, but not limited to, the candidate's individual qualifications, experience, education, skills, and certifications, as well as the University's business needs and external factors.**Current Georgetown Employees:**If you currently work at Georgetown University, please exit this website and login to GMS () using your Net ID and password. Then select the Career worklet on your GMS Home dashboard to view Jobs at Georgetown.**Submission Guidelines:**Please note that in order to be considered an applicant for any position at Georgetown University you must submit a resume for each position of interest for which you believe you are qualified. Documents are not kept on file for future positions.**Need Assistance:**If you are a qualified individual with a disability and need a reasonable accommodation for any part of the application and hiring process, please click for more information, or contact the Office of Institutional Diversity, Equity, and Affirmative Action (IDEAA) at ************ or ********************..EEO Statement:GU is an . All qualified applicants are encouraged to apply, and will receive consideration for employment without regard to age, citizenship, color, disability, family responsibilities, gender identity and expression, genetic information, marital status, matriculation, national origin, race, religion, personal appearance, political affiliation, sex, sexual orientation, veteran status, or any other characteristic *.*Benefits:Georgetown University offers a comprehensive and competitive benefit package that includes medical, dental, vision, disability and life insurance, retirement savings, tuition assistance, work-life balance benefits, employee discounts and an array of voluntary insurance options. You can learn more about benefits and eligibility on the .### BenefitsGeorgetown University offers a comprehensive and competitive benefit package that includes medical, dental, vision, disability and life insurance, retirement savings, tuition assistance, work-life balance benefits, employee discounts and an array of voluntary insurance options. You can learn more about benefits and eligibility on the .
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Program Evaluation Associate, Health Research - $32-$37/hr - DC
Washington, DC job
Our client, a non-profit health and research-based organization, is in search of a skilled Health Evaluation Program Associate to join their team on a temporary basis for 3 months. If you have a Master's degree and 2+ years of qualitative analysis experience, don't miss this opportunity to make an impact in this organization!
About the Job:
Support strategy-setting and continuous programmatic learning.
Conduct qualitative analyses, develop codebooks, and identify themes.
Maintain work documentation and take meeting notes.
Create documents and slides for internal stakeholders.
Support the team through additional administrative or operational tasks as required.
About You:
A bachelor's degree is required; A master's degree is ideal.
2+ years of qualitative analysis experience in a health space is required.
Experience conduction research or evaluation is required.
Proficiency in MS Office and ATLAS are required.
Position Information:
$32/hr-$37/hr, while temporary.
Temporary for 3 months with a strong potential to extend.
Starting ASAP!
3 days/week on-site in Washington, DC.
Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply.
California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: *****************************************
Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.
Company Profile:
Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.
Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.
Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting *************
Benefits Information:
Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings.
We look forward to working with you.
Beacon Hill. Employing the Future (TM)
COMMUNITY SUPPORT WORKER
Washington, DC job
Receive 17% Weekday Nights, 26% Weekend Nights and 15% Weekend Day shift differentials
Minimum Offer
$ 22.49/hr.
Maximum Offer
$ 33.74/hr.
Compensation Disclaimer
Compensation for this role is based on a number of factors, including but not limited to experience, education, and other business and organizational considerations.
Department: Case Management
FTE: 1.00
Full Time
Shift: Days
Position Summary:
Coordinate and provide services and resources to individuals/families necessary to promote rehabilitation, recovery, and resiliency. Identify and address the strengths, which will aid the individual or family in the recovery and resiliency process, as well as the barriers that could impede the development of skills needed for independent functioning in the community. Support the individual and the family in crisis situations; provide personalized interventions to develop, facilitate, or enhance an individual's ability to make informed and independent decisions. The patient care assignment may include children who are at risk of/or experiencing serious emotional, neurobiological, and/or behavioral disorders; adults with severe mental illness (SMI), individuals with chronic substance abuse, and/or individuals with co-occurring disorders. Ensure adherence to Hospitals and departmental policies and procedures. Patient care assignment may include neonate, pediatric, adolescent, adult, and geriatric age groups.
Detailed responsibilities:
* PATIENT CENTERED MED - Adhere to and promote the core expectations of the Patient Centered Medical Home or Patient Centered Specialty Practice as applicable
* NAVIGATION/ PATIENT ADVOCACY - Work to eliminate barriers to access to culturally competent medical services for all patients. Assist patients to access community resources, and financial assistance programs and services that are needed
* COLLABORATION - Collaborate with medical providers, multidisciplinary team members and community resource providers to assist patient to meet above described treatment goals
* LIFE SKILLS - Facilitate and encourage the development of skills in the following areas: activities of daily living, interpersonal coping, socialization, & community functioning. Based on the needs of the individual, this function could include facilitating adaptation to the home, school, work, recreational, and social environments; pro-active self-care, nutrition, & money management
* DEVELOPMENT - Plan for professional growth related to professional goals based on self-assessment, evaluation and feedback; assume responsibility for acquiring knowledge and experiences to meet goals
* WELLNESS - Offer information and resources to provide patient information on their specific mental “condition”; serve as a mentor to promote recovery and resiliency and instill hope; teach symptom monitoring, symptom management, and relapse prevention skills
* WELLNESS - Provide information about illnesses; assist individual with knowledge of their medication, side effects, discuss medication concerns with the provider; facilitate self-motivational skills for medication regimen, including consequences to independent living
* SERVICE PLANS - Assist in the development and coordination of the individual's service plan based on his/her identified strengths and goals. The plan will include a recovery/resiliency management plan, crisis management plan and if requested, advanced directives concerning the individual's behavioral healthcare
* RESOURCE COORD - Assist the client in obtaining access to and coordination of necessary rehabilitative, medical and other services to include assistance in obtaining financial and medical benefits/entitlements; assist in obtaining and maintaining safe affordable and stable housing, and provision of support and mentoring to behavioral health consumers involved in the Judicial System
* SUPPORT SERVICES - Encourage the development and eventual succession of natural supports in the workplace, school, family, and community environments
* ASSESSMENT - Work with the individual/family to identify personal strengths, needs and barriers to attaining self-identified goals; conduct ongoing assessments to determine if the services accessed are meeting or have adequately met the individual's needs
* CRISIS INTERVENTION - Assess, support and intervene in crisis situations including the facilitation of the development and use of individual crisis management plans that recognize the early signs of crisis/relapse and use natural supports. Identify & encourage use of alternatives to hospital emergency departments and inpatient hospital services
* TRACKING - Coordinate and monitor use of services, including comprehensive tracking of client activities in relation to care plan such as attendance to all scheduled appointments, reviewing documentation of other in-house providers, and maintaining contact with external providers. Conduct post discharge follow-up contact as appropriate
* DOCUMENTATION - Document all client encounters and those made on behalf of clients; complete and submit billing documentation as appropriate; maintain current and comprehensive client files. Files may contain documents held for safe keeping on behalf of a client
* STATISTICS - Maintain and report applicable statistics regarding programs and client services
* DEVELOPMENT - Enhance professional growth and development through participation in educational programs, reading current literature, attending in-services, meetings and workshops
* PATIENT SAFETY 1 - Follow patient safety-related policies, procedures and protocols
* PATIENT SAFETY 2 - Demonstrate proactive approach to patient safety by seeking opportunities to improve patient safety through questioning of current policies and processes
* PATIENT SAFETY 3 - Identify and report/correct environmental conditions and/or situations that may put a patient at undue risk
* PATIENT SAFETY 4 - Report potential or actual patient safety concerns, medical errors and/or near misses in a timely manner
* PATIENT SAFETY 5 - Encourage patients to actively participate in their own care by asking questions and reporting treatment or situations that they don't understand or may "not seem right"
Qualifications
Related Education and Experience may be substituted for one another on a year for year basis.
Education:
Essential:
* Bachelor's Degree
Education specialization:
Essential:
* Related Discipline
Experience:
Essential:
1 year directly related experience
Nonessential:
Bilingual English, Spanish, Keres, Tewa, Tiwa, Towa, Zuni, or Navajo
Credentials:
Essential:
* CPR for Healthcare/BLS Prov or Prof Rescuers w/in 30 days
* Valid New Mexico Driver's License
* UNM Vehicle Operator's Permit w/in 60 days
Nonessential:
* Certified Psychosocial Rehabilitation Practitioner
* Licensed Alcohol and Drug Abuse Counselor or LASI eligible
Physical Conditions:
Light Work: Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly (Constantly: activity or condition exists 2/3 or more of the time) to move objects. Physical demand requirements are in excess of those for Sedentary Work. May require walking or standing to a significant degree or requires sitting most of the time but entails pushing and/or pulling of arm or leg controls; and/or may require working at a production rate pace entailing the constant pushing and/or pulling of materials even though the weight of materials is negligible.
Working conditions:
Essential:
* Minor Hazard - physical risks, dirt, dust, fumes, noise
* Tuberculosis testing is completed upon hire and additionally as required
* Subject to random alcohol and substance testing
Department: Behavioral and Mental Health
Mid-Level Health Care Transactions Attorney
Washington, DC job
Beacon Hill is working with a top AmLaw firm that is looking to add a midlevel Health Care Transactions Associate to its nationally recognized health care platform.
can sit in D.C., New York, Tampa or Nashville
Ideal Candidates Have:
3+ years of health-care focused transactional experience
Exposure to health care regulatory frameworks and how they impact deals and day-to-day operations
Strong drafting skills across complex tranactional documents
Comfort managing matters, working directly with partners and clients, and mentoring junior associates
Top credentials and experience from a peer-firm
What Make This Role Special:
Market-leading health care pratice with national deal flow
work with providers, health systems, telehealth companies, and health care-focused PE & VC investors
Top of market compensation: $260K+ depending on experience
Collaborative, high-perforing team with real responsibility early on
If you're a health care transactional attorney looking to deepen your platform and work on sophisticated high-impact matters, this is a strong next step.
Reach out in confidence today to learn more!
Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply.
California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: *****************************************
Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.
Company Profile:
Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.
Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.
Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting *************
Benefits Information:
Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings.
We look forward to working with you.
Beacon Hill. Employing the Future (TM)
NUTRITION & DIETETICS TECH
Washington, DC job
Minimum Offer
$ 16.59/hr.
Maximum Offer
$ 22.95/hr.
Compensation Disclaimer
Compensation for this role is based on a number of factors, including but not limited to experience, education, and other business and organizational considerations.
Department: Food and Nutrition - UH
FTE: 1.00
Full Time
Shift: Days
Position Summary:
Provide medical nutrition therapy to patients. Ensures adherence to Hospital and Departmental Policies and Procedures. No patient care assignment.
Detailed responsibilities:
* COMPLIANCE - Adhere and ensure compliance with departmental policies and procedures, objectives, quality assurance program, safety, environmental and infection control standards, JCAHO and other regulatory agency requirements
* IMPROVE - Participate in nutrition care performance improvement activities
* REVIEW - Complete limited assessments according to established criteria and refer patients to Clinical Dietitians as needed
* PATIENT CARE - Develop care plan; monitor and evaluate patient care
* MENU - Oversee menu preparation, distribution and collection
* EDUCATION - Provide information to patients regarding diet, food/drug interactions and menu
* INTERPERSONAL RELATIONS - Establish and maintain effective interpersonal business relationships with patients, visitors, physicians and all Hospitals personnel
* RELATED WORK - Perform related duties and responsibilities as required
Qualifications
Education:
Essential:
* Bachelor's Degree
Education specialization:
Essential:
* or Higher in Related Discipline or w/in 36 Months
Experience:
Essential:
No minimum experience required
Nonessential:
No preferred experience
Credentials:
Essential:
* Nutrition and Dietetic Tech Registered or within 1 year
Nonessential:
* Registered Dietetic Technician
Physical Conditions:
Sedentary Work: Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.
Working conditions:
Essential:
* No or min hazard, physical risk, office environment
Department: Dietary
Law Library Technology Director
Washington, DC job
A leading academic institution in Washington, D.C. is seeking a Head of Law Library Technology. The role involves planning and implementing technology initiatives while supervising a team to ensure that library services are enhanced. Candidates should possess a Master's Degree in Library Science and experience with Linux servers and multiple programming languages. The position offers a competitive salary range of $66,783.00 - $126,720.23 and provides a hybrid working environment.
#J-18808-Ljbffr
UNIT BASED EDUCATOR
Washington, DC job
Sign-On Bonus Available
Minimum Offer
$ 34.32/hr.
Maximum Offer
$ 46.82/hr.
Compensation Disclaimer
Compensation for this role is based on a number of factors, including but not limited to experience, education, and other business and organizational considerations.
Department: Emergency Room - Lomas
FTE: 1.00
Full Time
Shift: Days
Position Summary:
Function as unit educator, master teacher, master preceptor and facilitates evidenced-based research into specialized areas of nursing. Utilize the expertise of a practitioner to incorporate nursing processes into the plan of care for a specialized group of patients. Perform as a unit educator while maintaining clinical skills by performing as a clinical instructor for students from the CON on home unit and/or assisting in staffing on unit. Ensure adherence to Hospitals and departmental policies, procedures and guidelines. Patient care assignment may include neonate, pediatric, adolescent, adult and geriatric age groups.
Detailed responsibilities:
* LEAD - Provide educational leadership to enhance specialized patient care within clinical protocols
* INITIATE - Initiate unit-based strategies for developing clinical skills through the master clinician, master preceptor model
* PERFORM - Perform as a unit educator while maintaining clinical skills by performing as a clinical instructor for students from the CON on home unit and/or assisting in staffing on unit
* PLAN - Develop patient plans of care incorporating evidenced-based research and national standards
* CONSULTS - Consult with and serve as a clinical resource for the multidisciplinary team to ensure quality patient care
* EDUCATE - Educate appropriate staff in the use of new equipment, supplies, and instruments for their service; coordinates in-service training/workshops for appropriate staff
* ASSIST - Assist patient and caregivers with educational needs, problem solving, and health management aspects across the continuum of care
* COLLABORATE - Collaborate with the Clinical Educator as well as the Clinical Nurse Specialist, Specialty RN, or Unit Director to plan and implement pertinent curricula
* MONITOR - Monitor trends and implement educational strategies to ensure quality standards and parameters are achieved
* PATIENT CARE - Deliver safe direct care to an assigned group of patients, providing specialized patient care within nursing protocols and assisting the admission, transfer and discharge process performing all RN nursing duties
* DEVELOPMENT - Enhance professional growth and development through participation in educational programs, reading current literature, attending in-services, meetings and workshops
* PATIENT SAFETY 1 - Follow patient safety-related policies, procedures and protocols
* PATIENT SAFETY 2 - Demonstrate proactive approach to patient safety by seeking opportunities to improve patient safety through questioning of current policies and processes
* PATIENT SAFETY 3 - Identify and report/correct environmental conditions and/or situations that may put a patient at undue risk
* PATIENT SAFETY 4 - Report potential or actual patient safety concerns, medical errors and/or near misses in a timely manner
* PATIENT SAFETY 5 - Encourage patients to actively participate in their own care by asking questions and reporting treatment or situations that they don't understand or may "not seem right"
* MEDICATION - Administer medication, including IV medication, via the Seven Rights; document and communicate clinical findings
* PATIENT CARE - Write treatment plans; coordinate patient drug and procedure activities; administer medication and treatment; provide and coordinate nursing care of assigned patients; may facilitate group therapy and/or education sessions
Qualifications
Education:
Essential:
* Bachelor's Degree
Nonessential:
* Master's Degree
Education specialization:
Essential:
* BSN or MSN
Nonessential:
* Nursing
Experience:
Essential:
18 months directly related experience
Nonessential:
Bilingual English, Spanish, Keres, Tewa, Tiwa, Towa, Zuni, or Navajo 3 years directly related experience
Credentials:
Essential:
* CPR for Healthcare/BLS Prov or Prof Rescuers w/in 30 days
* RN in NM or as allowed by reciprocal agreement by NM
* Instructor in Unit-Required Certifications w/in 90 Days
Nonessential:
* Current Instructor in BLS, ACLS, NRP or other instruct cert
Credential equivalent experience:
Essential:
* Instructor in Unit-Required Certifications or obtained within one year of position (BLS, ILS, NRP, PALS, ACLS, TNCC, etc)
Physical Conditions:
Heavy Work: Exerting 50 to 100 pounds of force occasionally, and/or 25 to 50 pounds of force frequently, and/or 10 to 20 pounds of force constantly to move objects or people. Physical Demand requirements are in excess of those for Medium Work.
Working conditions:
Essential:
* Sig Hazard: Chemicals, Bio Hazardous Materials req PPE
* Tuberculosis testing is completed upon hire and additionally as required
Department: Registered Nurse
Sterile Processing Tech | Operating Room | Full-Time
Washington, DC job
Sign-On Bonus Available Minimum Offer $ Full Time Shift: Days Under the direction of a Registered Nurse, the Surgical Tech contributes to the company's mission and vision by assisting with the provision of safe and effective nursing care in accordance with a defined scope of practice within the operating room, and maintaining an understanding and knowledge base for the function of each instrument for multiple services. This may include direct patient care and observation, scrubbing and assisting the surgeon at the operative field, surgical room turnover between cases, act as a preceptor and consistent collaboration with the Registered Nurse in clinical decision making. The services covered may include but are not limited to: Vascular, Cardiac, Neurosurgery, Robotics, Spine, Orthopedics, Urology, General Oncology, Gynecology Oncology, Ear Nose and Throat, General, Eyes, Burns, Plastics, Gynecology, Dental. Ensure adherence to Hospitals and departmental policies and procedures in a Level I Trauma Hospital. Patient care assignment may include Neonate, Pediatric, Adolescent, Adult and Geriatric age groups.
EQUIPMENT & SUPPLIES - Work with staff team to gather necessary supplies, equipment and instruments
* EQUIPMENT - Set up tables, instruments and supplies required for specific operations
* PATIENT CARE - Assist in preparing and draping of patient and operating area; prepare and maintain sterile field for surgical procedures
* SPECIMENS - Assist in maintenance and care of specimens; prepare specimens for laboratory analysis
* EQUIPMENT & SUPPLIES - Decontaminate all equipment, instruments, and supplies
* PATIENT SAFETY 1 - Follow patient safety-related policies, procedures and protocols
* PATIENT SAFETY 2 - Demonstrate proactive approach to patient safety by seeking opportunities to improve patient safety through questioning of current policies and processes
* PATIENT SAFETY 3 - Identify and report/correct environmental conditions and/or situations that may put a patient at undue risk
* PATIENT SAFETY 4 - Report potential or actual patient safety concerns, medical errors and/or near misses in a timely manner
* PATIENT SAFETY 5 - Encourage patients to actively participate in their own care by asking questions and reporting treatment or situations that they don't understand or may "not seem right"
* PATIENT CENTERED MED - Adhere to and promote the core expectations of the Patient Centered Medical Home or Patient Centered Specialty Practice as applicable
* SUPPLIES - Obtain supplies, instruments, and other required items for the surgical case(s); keep Operating Rooms neat, clean and stocked
* STERILE TEAM - Function as a member of the sterile team in donning gown and gloves, creating and maintaining a sterile field, and issuing instruments to surgeons
* COMMUNICATE - Communicate updates or necessary changes for the surgeon preference card to the appropriate coordinator
* ASSIST - Assist with maintaining equipment/instruments in proper working order; assist with table equipment, patient positioning, and application of immobilization devices and dressings
* SUPPLIES - Return unused supplies/instruments/equipment to appropriate storage area
* INSTRUMENTS - Separate and load used instruments into case carts for delivery to sterile processing; transport contaminated instruments from OR per hospital policy; covered and labeled as biohazard material; collaborate with sterile processing to prioritize instrument turnover
* PROCEDURES - Assist with urgent/emergent procedures
* INSTRUMENTS - Utilizing Instrument tracking system by scanning instruments to specific location
* Program Graduate
Surgical Technician
Bilingual English, Spanish, Keres, Tewa, Tiwa, Towa, Zuni, or Navajo 1 and 1/2 year (18 months) directly related experience
CPR for Healthcare/BLS Prov or Prof Rescuers w/in 30 days
* Certification of Surgical Technologists
Chemicals, Bio Hazardous Materials req PPE
* Tuberculosis testing is completed upon hire and additionally as required
Department: Clinical Nursing Support
W2 - Broadcast IT Engineer II
Washington, DC job
Top 3 Technical skills:
VMware experience
Broadcast - workstation, Reply, TV
Windows
Shifts:
Sunday - Thursday
Tuesday - Saturday
10:00 AM - 6:00 PM or 2:00 PM - 10:00 PM
Responsibilities:
Collaboration, installation, and integration of IT centric workflows and technologies to support real time broadcast and production.
On site support for live event staging and broadcasting. Supporting live events and the concepts of live video production techniques is required.
Perform complex problem solving, backup, archiving, and business continuity to support maximum up time, often in a live high-pressure environment.
Coordinate security on all Active Directory and Office 365 Apps.
Responsible for monitoring, management, and administration of broadcast VM environment.
Assist and direct Tier 1 resources with solving advanced issues.1
Provide departmental support on a rotating basis with other staff for arena events and provide 24/7 coverage.
Maintain all documentation, including as-builts, wire lists, cable labeling, and other drawings.
Complete scheduled change submissions and real time communication of active issues.
Research and share recommendations for equipment acquisitions, upgrades, or replacements.
Other duties as assigned.
Minimum Qualifications:
Bachelor's degree.
5 years of experience in supporting computer hardware, network, and PC operating systems.
7 years of multimedia experience inclusive of live event and broadcast production.
Expertise working with Windows 2016 Server, Active Directory, DNS, DHCP, and Office 365.
Demonstrable experience in advanced problem-solving techniques and monitoring.
High degree of integrity, able to handle sensitive and confidential material.
Effective interpersonal, written, and verbal communication skills.
Ability to work effectively in a multifaceted, fast-paced environment.
Able to initiate own daily assignments, follow through on matters of concern, and use independent discernment to take appropriate actions.
Solid attention to detail, outstanding organizational skills, and ability to prioritize and meet timelines.
Experience with online streaming platforms such as YouTube, Twitch, and other platforms commonly used for internet-based transmission and distribution.
Knowledge of Visio/AutoCAD for the purpose of creating and interpreting documentation related to.
Flexibility to work evenings, weekends, and holidays as needed.
Thanks!
COUNSELOR SOCIAL WORKER
Washington, DC job
Counselor Social Worker & Clinical
Sign-on Bonus and Relocation Assistance available!
Receive 17% weekday nights, 26% weekend nights, or 15% weekend day shift differentials!
Now hiring for provisional, Non - Clinical and Clinical license!
*PRN Opportunities Available
*Part Time Opportunities Available
#1253 GRADUATE COUNSELOR SOCIAL WKR
Pay Rate: $22.49 - $33.74
LICENSES/CERTIFICATIONS:
Provisional license in Counseling or Social Work
#158 COUNSELOR SOCIAL WKR
Pay Rate: $26.22 - $39.33
LICENSES/CERTIFICATIONS:
LMSW or LPC or LMHC
#159 CLINICAL COUNSELOR SOCIAL WKR
Pay Rate: $28.32 - $42.48
LICENSES/CERTIFICATIONS:
One of the following:
Licensed Professional Clinical Counselor (LPCC) in State of New Mexico
Licensed Clinical Social Worker (LCSW) in State of New Mexico
Marriage and Family Therapist License State of New Mexico
PhD in a related discipline
Compensation Disclaimer
Compensation for this role is based on a number of factors, including but not limited to experience, education, and other business and organizational considerations.
Behavioral Health Clinical Services
The Behavioral Health Clinical Service line includes a number of Behavioral Health clinics across the hospital system.
Your application may be considered for any of the below programs. We will work with you to find the best fit.
Provide, oversee, and/or administer a wide range of psychosocial evaluation/assessment, diagnostic, counseling therapy, crisis intervention, and/or case management services in a high-intensity clinical environment which requires a high degree of independent decision-making. Provide clinical training to provisional counselors/social workers, students, and/or interns engaged in related therapeutic/patient care activities, as appropriate to the individual position. Ensure adherence to Hospitals and departmental policies and procedures. Patient care assignment may include pediatric, adolescent, adult and geriatric age groups.
ASAP: Outpatient substance use treatment center. Services include individual/group therapy and walk-in counseling. Clinic works collaboratively with psychiatry, medication management, medication for opiate use disorders, primary care and case management. In addition, we offer an Intensive Outpatient Program for a higher level of care.
Behavior Response Team: Completes assessments and provides brief therapeutic support in the Emergency Departments and on the inpatient medical floors, and teleservices and in the community for the Mobile Response Team. This team works with all ages. This program currently operates 7 days a week with evening hours M-F this role is a 4/10s schedule with one weekend day.
Crisis Triage Center: Intended to assist adults in our community with stabilization and to engage in support services so they can effectively transition to outpatient care and to prevent inpatient hospitalizations. Therapists are expected to complete intake assessments, safety planning, individual sessions, and to facilitate one group a day. This role is a 4-10s schedule with one weekend day.
Integrated Behavioral Health: This is an integrated care service delivery model to address problems identified during primary or specialty care visits that are negatively affecting the patient's medical concerns or psychological functioning. They will also provide consultation to colleagues about the role of mental health and illness in how to understand a patient's functioning in the medical environment .
Metropolitan Detention Center: MDC PSU Counselors, take crisis calls throughout the jail. Assess for all inmates needing mental health services upon arrival to the jail, provide clearances on housing units, assess for Suicidal Ideation. In addition, these clinicians provide individual therapy, run meetings with security weekly, and may do integrated care for those receiving methadone/Suboxone.
Additional $6.00/hr. Safety Incentive Increase Cell phone and/or smart devices are not allowed on persons for this position at MDC, unless there is a documented medical condition.
Licensure/Certification Requirements -CPR Certification for Healthcare/BLS Providers or for Professional Rescuers or must obtain within 30 calendar days of date of position - Valid New Mexico Driver's License - Must obtain UNM Vehicle Operator's Permit w/i 60 days of position
-MDC Clearance
Multi-Systematic Therapy: Is an intensive community-based family service that provides family therapy in the home and incorporates all systems that affect the family including, but not exclusive to, school, legal and family's identified formal and non-formal support system. This clinic serves patients 12-17 years old to promote pro-social behaviors and reduce the risk of out of home placement.
Outpatient Psychotherapy Clinic: This outpatient clinic serves the adult and senior populations. We provide short-term evidence-based therapy through scheduled sessions and same-day walk-in appointments in an exciting and fast paced environment. We are looking for clinicians who thrive in a supportive, team-based environment and are passionate about providing accessible, high-quality care.
Pediatric and Adult Inpatient Units: Acute level of care in an inpatient unit for either children or adults due to danger to self, danger to others or due to grave disability. Treatment focus is on stabilization of symptoms, brief treatment modalities, medication interventions and discharge planning. This position works closely and collaboratively with a multidisciplinary team in a milieu setting.
Programs for Children and Adolescents: This is an outpatient therapy clinic that provides therapy for ages 5-18. We are a generalist clinic that treats a wide range of mental health presentations. We offer group therapy services and partner with psychiatry. We offer training opportunities in a range of treatment modalities and offer weekly consultation to support treatment and staff wellness.
Young Adult Clinic: This clinic offers services for at risk youth ages 15-26. The YAC team utilizes psychotherapy, case management, peer support and psychiatry to empower and assist youth in overcoming mental health struggles by fostering independence in many aspects of life including school, employment, housing, financial independence, medical care, and socialization.
Department: Behavioral and Mental Health
MDS Coordinator
Washington, DC job
Are you an experienced MDS nurse interested in the next step? At Regency at Jackson, the MDS Coordinator provides oversight of the RAI process and conducts assessments and care plan coordination for guests. The MDS Coordinator supervises the Care Management Nurse, MDS Nurse.
At Ciena Healthcare, we take care of you too, with an attractive benefit package including:
Competitive pay
Life Insurance
401K with matching funds
Health insurance
AFLAC
Employee discounts
Tuition Reimbursement
In addition, we will help you advance your career with tuition reimbursement, discounts and other support. You will join an experienced, hard-working team that values communication and strong teamwork abilities.
Responsibilities
Completes the MDS, CAA's and care plans within regulated time frames.
Coordinates scheduling the RAI process with the interdisciplinary team
Assesses resident through physical assessment, interview and chart review.
Discusses resident care needs with care givers, including physician, nursing, social services, therapy, dietary, and activity staff
Reviews information from hospital, consults and outside agencies and uses such information in the completion of the assessment and care planning.
Coordinates, identifies, and/or initiates significant change MDS'
Is prepared to conduct PPS meetings maintaining MDS assessments per Medicare schedule and maintains PPS board for monitoring of Medicare days and RUGs utilization in the absence of the Care Management Coordinator
Remains current with American Association of Nursing Assessment Coordinators (AANAC) requirements.
Qualifications
Registered Nurse (RN) licensure
AANC certification a plus. RAC-CT
Knowledge of the Resident Assessment Instrument (RAI) process, including the principles the Prospective Payment Process (PPS) strongly preferred.
Experience as an MDS Nurse
About Ciena Healthcare
Ciena Healthcare is Michigan's largest provider of skilled nursing and rehabilitation care services.
We serve our residents with compassion, concern, and excellence, believing that every one of them is a unique person who deserves our best each day that we care for them. If you have a passion for improving the lives of those around you and working with others who feel the same way, Ciena is the place for you!
IND123
Practice Assistant
Washington, DC job
Beacon Hill Legal is seeking a Practice Assistant for a contract role with an Am Law ranked firm in Washington, DC.
Requirements: Minimum 1+ years of law firm experience
Key Responsibilities:
Maintain team calendars and tracking charts
Prepare internal communications and presentations
Update internal website content and databases
Assist with onboarding/offboarding and internal events
Provide general administrative and reporting support to the practice group
Schedule:
9:00 AM to 5:30 PM, with additional hours as needed. Hybrid schedule: 3 days in-office, 2 days remote.
Please apply with a resume in Word or PDF format.
Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply.
California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: *****************************************
Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.
Company Profile:
Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.
Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.
Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting *************
Benefits Information:
Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings.
Benefits Information:
Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings.
We look forward to working with you.
Beacon Hill. Employing the Future (TM)
CLINICAL THERAPY MANAGER
Washington, DC job
Sign-On Bonus Available
Additional $6.00/hr. Safety Incentive Pay
Receive 17% Weekday Nights, 26% Weekend Nights and 15% Weekend Day shift differentials
Minimum Offer
$ 44.05/hr.
Maximum Offer
$55.61/hr.
Compensation Disclaimer
Compensation for this role is based on a number of factors, including but not limited to experience, education, and other business and organizational considerations.
Department: MDC - Behavioral Health
FTE: 1.00
Full Time
Shift: Days
Position Summary:
Organize, administer, and oversee the operation of a clinical therapy, social work, and/or interdisciplinary evaluation program or set of programs designed for a specified patient population. Oversee and coordinate the work of a group of clinical professionals and support staff, and provide a range of direct patient evaluation and counseling and/or social work services as appropriate to program objectives. Ensure adherence to Hospitals and departmental policies and procedures. Patient care assignment may include Neonate, Pediatric, Adolescent, Adult and Geriatric age groups.
Detailed responsibilities:
* LEADERSHIP - Oversee, coordinate, and provide professional leadership in the provision of clinical therapeutic services provided by the program in accordance with program objectives and clinical guidelines, procedures, and standards
* TREATMENT - Develop, implement, and/or modify treatment protocols and clinical procedures in accordance with clinical objectives and standards
* PATIENT CARE - Provide direct patient consultation and care; develop, evaluate and modify rehabilitative therapy programs as required
* OPERATIONS - Oversee all facets of the daily operations of the organizational unit, ensuring compliance with University, State, and federal laws, policies, and regulations
* RECORDS - Develop and implement systems to maintain records on employees, equipment inventories, and compliance activities
* RESEARCH - Perform and/or oversee academic/clinical research and associated activities as appropriate, ensuring data integrity and compliance with protocol and standards
* GRANTS - Prepare grant proposals and manage contracts and grants for various projects
* COMMUNITY RELATIONS - Represent the organization at various community and or/or business meetings; promote existing and new programs and/or policies
* CLINICAL EVALUATION - Conduct clinical evaluation activities as appropriate to the specific objectives of the program
* COLLABORATION - Work collaboratively with University, State, and/or local agencies and constituencies to enhance existing services and build capacity through shared knowledge and training
* DEVELOPMENT - Enhance professional growth and development through participation in educational programs, reading current literature, attending in-services, meetings and workshops
* BUDGET - Develop and administer the division's annual budget; monitor and approve expenditures
* PATIENT SAFETY 1 - Follow patient safety-related policies, procedures and protocols
* PATIENT SAFETY 2 - Demonstrate proactive approach to patient safety by seeking opportunities to improve patient safety through questioning of current policies and processes
* PATIENT SAFETY 3 - Identify and report/correct environmental conditions and/or situations that may put a patient at undue risk
* PATIENT SAFETY 4 - Report potential or actual patient safety concerns, medical errors and/or near misses in a timely manner
* PATIENT SAFETY 5 - Encourage patients to actively participate in their own care by asking questions and reporting treatment or situations that they don't understand or may "not seem right"
Qualifications
Education:
Essential:
* Master's Degree
Education specialization:
Essential:
* Related Discipline
Experience:
Essential:
5 years directly related experience
Nonessential:
Bilingual English, Spanish, Keres, Tewa, Tiwa, Towa, Zuni, or Navajo
Credentials:
Essential:
* LPCC/CMHC or LCSW or LMFT in New Mexico
Physical Conditions:
Sedentary Work: Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.
Working conditions:
Essential:
* No or min hazard, physical risk, office environment
* May be credentialed by UNMH Credentialing Committee
* Subject to an annual contract and performance appraisal
* Tuberculosis testing is completed upon hire and additionally as required
Department: Clinical Leadership
MEDICAL ASSISTANT
Washington, DC job
Sign-On Bonus Available
Minimum Offer
$ 16.99/hr.
Maximum Offer
$ 26.78/hr.
Compensation Disclaimer
Compensation for this role is based on a number of factors, including but not limited to experience, education, and other business and organizational considerations.
Department: Westside Family & Senior Hlth
FTE: 1.00
Full Time
Shift: Days
Position Summary:
Perform a variety of front and back office clerical duties in support of assigned area to include but not limited to collecting patient data, obtaining patient medical history; performing treatment procedures, preparing instruments for sterilization; maintaining a sanitary work area; coordinating and scheduling appointments and verifying medical coverage. May perform a variety of clerical duties to include basic cashiering duties. Ensure adherence to Hospitals and departmental policies and procedures. Patient care assignment may include neonate, pediatric, adolescent, adult and geriatric age groups.
Detailed responsibilities:
* PATIENT SAFETY 1 - Follow patient safety-related policies, procedures and protocols
* RELATED WORK - Perform related duties and responsibilities as required
* PATIENT SAFETY 2 - Demonstrate proactive approach to patient safety by seeking opportunities to improve patient safety through questioning of current policies and processes
* CASHIER - Perform basic cashiering duties; collect monies for various activities; close and balance cash register
* PATIENT SAFETY 3 - Identify and report/correct environmental conditions and/or situations that may put a patient at undue risk
* PATIENT SAFETY 4 - Report potential or actual patient safety concerns, medical errors and/or near misses in a timely manner
* PATIENT SAFETY 5 - Encourage patients to actively participate in their own care by asking questions and reporting treatment or situations that they don't understand or may "not seem right"
* PATIENT CARE - Assist in preparation of patient care to include the admission, transfer and discharge process; phone in prescriptions; assist the provider with a variety of treatment procedures as requested to include setting up sterile fields and chaperoning
* PATIENT CARE - Perform routine non-invasive treatment procedures to include saturation, administration and urine dipsticks; may perform invasive procedures to include but not limited to phlebotomy, ear irrigation, catheterization, and EKG's
* PATIENT CARE - Perform basic patient initial screening; intakes and records vital signs; records chief complaints; patient data collection; report any changes in condition or behavior of patients to appropriate personnel
* DATA - Enter various data into computer and forms; verify data, make corrections and ensure accuracy; schedule patient appointments; answer and direct phone calls as requested; take and relay messages to providers
* ENVIRONMENT - Maintain a sanitary work area to include patient care rooms, equipment and instruments; report equipment problems; order and stock supplies; maintain appropriate PAR levels
* CUSTOMER SERVICE - Provide and ensure quality service and customer satisfaction
* MEDICATION - Administer medication, including Parenteral (IM, SQ, ID); Oral Drops, Eye Drops, and Oral via Seven Rights; document and communicate clinical findings (After completion of UNMH MA Medication Administration course)
* PATIENT CENTERED MED - Adhere to and promote the core expectations of the Patient Centered Medical Home or Patient Centered Specialty Practice as applicable
Qualifications
Education:
Essential:
* High School or GED Equivalent
* Program Graduate
* Course
Education specialization:
Essential:
* MA accred pgm graduate or 2 yrs MA experience on DD Form 214
* UNMH MA Safe Med Admin Course Completion w/in 90 Days
Experience:
Essential:
No minimum experience required
Nonessential:
Bilingual English, Spanish, Keres, Tewa, Tiwa, Towa, Zuni, or Navajo 1 year directly related experience
Credentials:
Essential:
* CPR for Healthcare/BLS Prov or Prof Rescuers w/in 30 days
* CMA or CCMA or NCMA or RMA
Physical Conditions:
Heavy Work: Exerting 50 to 100 pounds of force occasionally, and/or 25 to 50 pounds of force frequently, and/or 10 to 20 pounds of force constantly to move objects or people. Physical Demand requirements are in excess of those for Medium Work.
Working conditions:
Essential:
* Sig Hazard: Chemicals, Bio Hazardous Materials req PPE
* May be required to travel to various work sites
* Limited access to med room. Med Admin Policy, Att A
* May be required or is required to rotate work shifts
* Tuberculosis testing is completed upon hire and additionally as required
Department: Clinical Nursing Support
Tom Lewis Youth Activity Facilitator
Washington, DC job
Job DescriptionSalary: $18-25/hr
Tom Lewis Youth Activity Facilitator
Reports to: Site Manager
Status: Hourly, part-time
Hours: (M-F 2pm-6pm( or (M-F 4pm-6pm- preference for this schedule is given to current school-day teachers/aides)
About Us:
Our founder Tom Lewis, a community police officer, was inspired by the adage, If you give a man a fish, he eats for a day... teach him how to fish, he feeds himself for a lifetime. He also believed that children and youth need to develop both academic and social/emotional skills so they can succeed in school and in life. So, more than 30 years ago, he created The Fishing School (TFS), a place where children from marginalized neighborhoods in DC could learn how to read, work with others, engage in hands-on activities, and have fun! Since then, weve offered year-round, holistic, research-based programs, and activities based in public schools around DC to more than 8000 children and youth. We also engage parents so that they can better support the academic success of their children.
On a daily basis, TFS operates afterschool programs for more than 300 1st through 5th grade students within three elementary schools in DC. With her/his group, The
Tom Lewis Youth Activity Facilitator
implements homework help, LifeSkills lessons, and fun hands-on activities in STEM (Science, Technology, and Math), arts, and sports. The
Tom Lewis Youth Activity Facilitator
is a part-time employee who works hours set by the Director of Programs to complete the essential functions of the position during the school year, from approximately August until June. The Fishing School anticipates that the Youth Activity Facilitators will work 2:00pm to 6:00pm Monday through Friday, when programming is in session or when The Fishing School hosts training and professional development. Join us!
Responsibilities Include:
Activity Facilitation
Implementing our engaging curriculum in STEM and Life Skills
Developing and leading student-selected enrichment clubs in arts and sports
Facilitating homework help and study skills
Using positive youth development strategies to support students to develop positive character traits and life skills
Being an energetic, engaged, and positive role model.
Implementing and participating in special projects and events, as scheduled (i.e. Math & Science
Night, Literacy Night, etc.)
Assisting with annual data collection process
Program Administration
Maintaining a daily schedule, classroom rules, the upkeep of equipment and supplies, and
record-keeping
Overseeing the clean-up and organization of supplies and program spaces
Communicating regularly with Site Managers and school day teachers
Participating in all staff meetings and professional development, as scheduled
Education and Work Experience Required:
The successful candidate is energetic and demonstrates a passion for youth development and working in a non-traditional educational setting. S/he will demonstrate professionalism, the ability to maintain confidentiality, and the diplomacy necessary to successfully interface with caregivers, schoolteachers, and colleagues. Additional requirements include:
Some college preferred in education, teaching, child development or a related field.
Spanish fluency a plus
Prior experience in developing or facilitating STEM, arts, or sports activities
Experience managing diverse classroom dynamics, resolving conflicts and maintaining a positive learning atmosphere for all students is preferred.
Skillsets:
Educational Techniques: Familiarity with hands-on, interactive teaching methods, and group discussions is preferred.
Curriculum Skills: Ability to adapt lesson plans that are both fun and educational, catering to a variety of learning styles.
Technology Use: Comfortable using computers for educational purposes, familiar with basic educational software, and open to training on new technologies.
Organizational Skills: Strong at planning daily activities, managing class materials and ensuring a structured environment
Communication Skills: Effective at communicating with diverse audiences including students, parents and colleagues, ensuring clear and consistent messages
Leadership: 1-2 years leading group activities, managing classroom settings, or coordinating small teams in educational or community settings
Physical Requirements:
Physical demands associated with this position include walking, standing for long periods of time, usage of stairs, lifting & carrying heavy weighted materials (up to 30 lbs.) and comfortability with basic office equipment and technology functionality.
Salary:
$18-$25/hour. Commensurate with experience. After annual performance evaluations, TFS employees may be eligible for up to a 3% salary increase.
How to Apply:
Interested applicants must apply at **************************************************** and send a resume to **********************.
The Fishing School will not consider incomplete applications.
No phone calls please.
We do not discriminate on the basis of gender, sexual orientation, race, or religious affiliation.
Easy ApplyCHILD LIFE SPECIALIST
Washington, DC job
Sign-On Bonus Available
Minimum Offer
$ 22.49/hr.
Maximum Offer
$ 27.91/hr.
Compensation Disclaimer
Compensation for this role is based on a number of factors, including but not limited to experience, education, and other business and organizational considerations.
Department: Child Life
FTE: 1.00
Full Time
Shift: Days
Position Summary:
Provide information, therapeutic and crisis intervention, project management, health education, and conducts needs assessment and developmental screening for Pediatric patients and their families. Assist with the supervision of playrooms. Ensure adherence to Hospitals and departmental policies and procedures. Patient care assignment may include: Neonate, Pediatric, Adolescent, Adult and Geriatric age groups.
Detailed responsibilities:
* DEVELOPMENT - Enhance professional growth and development through participation in educational programs, reading current literature, attending in-services, meetings and workshops
* MEETINGS - Attend meetings as required, and participate on committees as directed
* ETHICS - Adhere to the Child Life Code of Ethics
* EDUCATION - Provide education to professionals as appropriate to introduce information regarding the philosophy of Child Life and developmental and psychosocial issues
* DOCUMENTATION - Document patient care services and program activities in medical charts and related documentation formats in compliance with quality assurance and JCAHO standards
* INFORMATION - Coordinate and refer patients, families and healthcare providers to appropriate Child Life Program area and/or Family Resource Library for information about illness, pain, disease advocacy, hospitalization, human development and schooling
* NEEDS - Attend, collaborate and participate in regular meetings with Child Psychiatry, Pediatric Oncology and others as appropriate addressing psychosocial and developmental needs of pediatric patients/parents; determine appropriate referrals
* ASSESSMENT - Interview and assess the psychosocial and emotional status of patients and their families consequent to illness and hospitalization
* PLAY SESSIONS - Assist inpatient and outpatient coordinators with the supervision of playroom sessions and/or clinic sessions
* THERAPY - Plan, evaluate and provide an overall program of therapeutic interventions designed to address the psychosocial and emotional needs of hospitalized and/or outpatient children and families
* PAIN MANAGEMENT - Assess, develop and provide behavioral pain management techniques appropriate for individual needs
* ADVOCACY - Advocate individual pediatric patients/parents concerns, special needs, and rights in accordance with Family-Centered Care practices
* EDUCATION - Provide support and education to pediatric patients/parents regarding the grief process and promote effective and developmentally appropriate coping skills
* CONSULTS - Respond to consults received from hospital staff within 24 hours
* DOCUMENTATION - Report and/or document observations, assessments, and interventions to other health care professionals
* PROJECTS - Assist in developing and maintaining projects as designed by the Team Leader
* PATIENT SAFETY 1 - Follow patient safety-related policies, procedures and protocols
* PATIENT SAFETY 2 - Demonstrate proactive approach to patient safety by seeking opportunities to improve patient safety through questioning of current policies and processes
* PATIENT SAFETY 3 - Identify and report/correct environmental conditions and/or situations that may put a patient at undue risk
* PATIENT SAFETY 4 - Report potential or actual patient safety concerns, medical errors and/or near misses in a timely manner
* PATIENT SAFETY 5 - Encourage patients to actively participate in their own care by asking questions and reporting treatment or situations that they don't understand or may "not seem right"
Qualifications
Education:
Essential:
* Internship
* Bachelor's Degree
Nonessential:
* Master's Degree
Education specialization:
Essential:
* Child Life Internship
* Related Discipline
Nonessential:
* Related Discipline
Experience:
Essential:
Nonessential:
Bilingual English, Spanish, Keres, Tewa, Tiwa, Towa, Zuni, or Navajo Supervisory experience 2 years directly related experience
Credentials:
Essential:
* CPR for Healthcare/BLS Prov or Prof Rescuers w/in 30 days
* Child Life Certification within 1 year of position
Physical Conditions:
Medium Work: Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects. Physical Demand requirements are in excess of those for Light Work.
Working conditions:
Essential:
* Sig Hazard: Chemicals, Bio Hazardous Materials req PPE
Department: Clinical Nursing Support
EMERGENCY ROOM TECH
Washington, DC job
Day shift 0700-1930
Receive 17% Weekday Nights, 26% Weekend Nights and 15% Weekend Day shift differentials
Minimum Offer
$16.22/hr.
Maximum Offer
$ 21.26/hr.
Compensation Disclaimer
Compensation for this role is based on a number of factors, including but not limited to experience, education, and other business and organizational considerations.
Department: Emergency Room - SRMC
FTE: 0.90
Full Time
Shift: Days
Position Summary:
Assist in the nursing and medical care of patients in the Emergency Department. Provide basic patient care; take and record vital signs to include temperature, pulse, respiration, weight, height, blood pressure and intake-output measurements. Provide oxygen therapy, intravenous access, phlebotomy, urinary catheterization, gastric lavage, suctioning, apply cardiac monitor as directed and supervised by ED physician or RN. Assist with fracture reductions, cast or splint application. Operates electrocardiographic (EKG) machine and gives exam to appropriate attending. Observe patient to ensure their safety and well-being; report observations to Charge Nurse or appropriate designee. Assist with activities of daily living (ADL): meals, ambulation, hygiene, linen change and toileting as instructed. Report compliance or equipment issues to department Director or Charge Nurse. Ensure adherence to Hospital and departmental policies and procedures. Patient care assignment may include neonate, pediatric, adolescent, adult and geriatric age groups.
Detailed responsibilities:
* PATIENT SAFETY 1 - Follow patient safety-related policies, procedures and protocols
* PATIENT SAFETY 2 - Demonstrate proactive approach to patient safety by seeking opportunities to improve patient safety through questioning of current policies and processes
* PATIENT SAFETY 3 - Identify and report/correct environmental conditions and/or situations that may put a patient at undue risk
* PATIENT SAFETY 4 - Report potential or actual patient safety concerns, medical errors and/or near misses in a timely manner
* PATIENT SAFETY 5 - Encourage patients to actively participate in their own care by asking questions and reporting treatment or situations that they don't understand or may "not seem right"
* PATIENT OBSERVATION - Observe patient to ensure their safety and well being; report observations to Charge Nurse or appropriate designee
* TRANSPORT - Transport patients, collect, label and transport specimens, equipment, supplies, charts and materials to include arterial blood gas specimens
* PATIENT CARE - Assist nursing staff/physicians in complicated treatment procedures; perform routine treatment procedures
* PATIENT CARE - Provide basic patient care; take and record vital signs to include temperature, pulse, respiration, weight, height, blood pressure and intake-output measurements
* TESTING - Obtain test and patient information from patient requisition forms; submit test results to physician for interpretation
* PATIENT CARE - Assist with activities of daily living (ADL): meals, ambulation, hygiene, linen change and toileting as instructed
* PATIENT TRANSPORT - Transport patient in need using wheelchairs, hospitals gurneys and other conveniences
* EQUIPMENT - Maintain equipment, stock supplies and transport patients as needed
* MISCELLANEOUS - Perform miscellaneous job-related duties as assigned
* DEVELOPMENT - Enhance professional growth and development through participation in educational programs, reading current literature and attending in-services, meetings and workshops
* PATIENT CARE - Administer oxygen, apply cardiac monitor, obtain blood specimens, catheterize patient, and place NG tubes under physician order or nursing delegation following an SRMC protocol or guideline
* CLERK - Answer phones, and operate computer systems
* EKG - Perform EKG's
* PATIENT CARE - Initiate or discontinue intravenous access based on physician order or nursing delegation following an SRMC protocol or guideline, only after successful completion of department competency requirements
* SPLINT - Splint as directed
* TEAMWORK - Promote team work and patient care in hospital setting by operating computer systems, perform a variety of clerical duties in support of assigned area to include data entry, answer phones, enter orders, assist as needed, and maintain files and other related duties
* EDUCATE - Educates and advises patients on specific medical issues within established parameters
* SUPPORT - May coordinate routine office activities and administrative functions in support of the unit
* PATIENT CARE - Assists with direct patient care procedures and related tasks by taking vital signs, preparing for the procedures and assisting as appropriate
* COMPETENCIES - Complete department specific competencies as required by department
* PATIENT CARE - Assist RN's with application and monitoring of patients in physical restraints
* PATIENT CARE - May assist RN's with response to medical emergencies within SRMC and on SRMC property
* PATIENT CARE - May perform continuous one-to-one monitoring of high-risk patients under RN supervision
* POLICIES AND PROCEDURES - Maintain established departmental and hospital policies and procedures, guidelines, objectives, and quality assurance programs
* TREATMENT - Performs routine non-invasive treatment procedures
Qualifications
Education:
Essential:
* High School or GED Equivalent
* 1 of NA, MA, PCT, DD214, EMT-B, Nurs Pgrm w/clin rotations
Nonessential:
* Associate Degree
* Bachelor's Degree
Education specialization:
Nonessential:
* Related Discipline
* Related Discipline
Experience:
Essential:
6 months of related experience
Nonessential:
Credentials:
Essential:
* Not Applicable/Not Required
* CPR for Healthcare/BLS Prov or Prof Rescuers w/in 30 days
Physical Conditions:
Medium Work: Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects. Physical Demand requirements are in excess of those for Light Work.
Working conditions:
Essential:
* Sig Haz: Physical risk/injuries due to combative patients
* Tuberculosis testing is completed upon hire and additionally as required
Department: Clinical Nursing Support