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Investigator jobs at National Bank of Commerce - 59 jobs

  • SIU Investigator P&C - Post-bind (Mid-level)

    USAA 4.7company rating

    San Antonio, TX jobs

    Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We are looking for a SIU Investigator (mid-level). This is a "Desk" position. Besides solid experience as an SIU Investigator within P&C, you will have strong underwriting skillset as part of working within underwriting, investigating post-bind or part of an underwriting investigative team. Within defined guidelines and framework, protects USAA and our members from potential fraudulent claims by investigating questionable, suspect claims activity in compliance with state insurance fraud-related laws and regulations and policies and procedures. This role is remote eligible. You can live anywhere in the Continental US. There may be occasional business travel involved. What you'll do: Applies knowledge and understanding of fraud schemes and investigation strategies on any questionable or suspect first or third part claims. Participates in the development of fraud prevention strategies. Applies knowledge of P&C insurance industry products, services, and processes in investigating claims to include P&C insurance policy contracts, coverages and internal claims handling process and procedures. Applies knowledge of state laws and regulations pertaining to insurance fraud in investigating claims. Collects evidence of potential fraud through field or remote interviews and thorough searches of investigative databases, internal resources, Internet resources, public records, and forensic tools. Makes recommendations within defined authority guidelines. Prepares and presents detailed and comprehensive verbal and written investigative reports summarizing the results of the investigation and recommended outcome. Develops and maintains external relationships with industry, law enforcement and other contacts involved in fraud investigation, detection, and prevention. May serve as a resource team member on specific matters through demonstrated skill or training. Assists with the delivery of fraud awareness training initiatives in a defined environment. Handles CAT duty responsibilities as business requires. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or General Equivalency Diploma (GED). 2+ years claims adjusting experience, or P&C SIU/Fraud Investigation experience OR 4+ years prior investigative law enforcement (to include military) or relevant fraud industry investigation experience. Proven investigatory skills. Experience obtaining statements from various parties to incidents, witnesses, and suspects. Ability to gather broad range of evidence and draw conclusions based on the objective details related to the applicability of fraud. Demonstrated ability to organize and prioritize workload, performing multiple tasks and devising solutions to problems. Familiarity with using computers and various software packages to enter and extract data for analysis from relevant data sources and systems. Knowledge of city, state and local regulations, legal concepts, understanding of contracts, case law, medical treatment, and medical terminology. What sets you apart: Strong underwriting skillset as part of working within underwriting, investigating post-bind or part of an underwriting investigative team. Strong understanding of auto and property policy language to proactively identify potential misrepresentations before a claim is filed. Strong report writing and presentation skillset. SIU experience conducting low to complex P&C fraud investigations OR a combination of Claims and Law Enforcement Investigations OR Military Investigative experience. Designations such as CFE, CIFI, SCLA, ACLS, FCLS, LPCS, AIC, CPCU, CCLS, or other. US military experience through military service or a military spouse/domestic partner Compensation range: This is an hourly position. However, the annualized salary range for this position is: $77,120 - $147,390 USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, F-1, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
    $77.1k-147.4k yearly Auto-Apply 15d ago
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  • SIU Investigator P&C - Post-bind (Mid-level)

    USAA 4.7company rating

    San Antonio, TX jobs

    **Why USAA?** At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. **The Opportunity** We are looking for a SIU Investigator (mid-level). **This is a "Desk" position.** **Besides solid experience as an SIU Investigator within P&C, you will have strong underwriting skillset as part of working within underwriting, investigating post-bind or part of an underwriting investigative team** . Within defined guidelines and framework, protects USAA and our members from potential fraudulent claims by investigating questionable, suspect claims activity in compliance with state insurance fraud-related laws and regulations and policies and procedures. **This role is remote eligible. You can live anywhere in the Continental US.** There may be occasional business travel involved. **What you'll do:** + Applies knowledge and understanding of fraud schemes and investigation strategies on any questionable or suspect first or third part claims. + Participates in the development of fraud prevention strategies. + Applies knowledge of P&C insurance industry products, services, and processes in investigating claims to include P&C insurance policy contracts, coverages and internal claims handling process and procedures. + Applies knowledge of state laws and regulations pertaining to insurance fraud in investigating claims. + Collects evidence of potential fraud through field or remote interviews and thorough searches of investigative databases, internal resources, Internet resources, public records, and forensic tools. + Makes recommendations within defined authority guidelines. + Prepares and presents detailed and comprehensive verbal and written investigative reports summarizing the results of the investigation and recommended outcome. + Develops and maintains external relationships with industry, law enforcement and other contacts involved in fraud investigation, detection, and prevention. + May serve as a resource team member on specific matters through demonstrated skill or training. + Assists with the delivery of fraud awareness training initiatives in a defined environment. + Handles CAT duty responsibilities as business requires. + Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. **What you have:** + High School Diploma or General Equivalency Diploma (GED). + 2+ years claims adjusting experience, or P&C SIU/Fraud Investigation experience OR 4+ years prior investigative law enforcement (to include military) or relevant fraud industry investigation experience. + Proven investigatory skills. + Experience obtaining statements from various parties to incidents, witnesses, and suspects. + Ability to gather broad range of evidence and draw conclusions based on the objective details related to the applicability of fraud. + Demonstrated ability to organize and prioritize workload, performing multiple tasks and devising solutions to problems. + Familiarity with using computers and various software packages to enter and extract data for analysis from relevant data sources and systems. + Knowledge of city, state and local regulations, legal concepts, understanding of contracts, case law, medical treatment, and medical terminology. **What sets you apart:** + Strong underwriting skillset as part of working within underwriting, investigating post-bind or part of an underwriting investigative team. + Strong understanding of auto and property policy language to proactively identify potential misrepresentations before a claim is filed. + Strong report writing and presentation skillset. + SIU experience conducting low to complex P&C fraud investigations OR a combination of Claims and Law Enforcement Investigations OR Military Investigative experience. + Designations such as CFE, CIFI, SCLA, ACLS, FCLS, LPCS, AIC, CPCU, CCLS, or other. + US military experience through military service or a military spouse/domestic partner **Compensation range: This is an hourly position.** However, the annualized salary range for this position is: $77,120 - $147,390 **USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, F-1, STEM OPT Training Plans, etc.).** **Compensation:** USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. **Benefits:** At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com _Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting._ _USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran._ **If you are an existing USAA employee, please use the internal career site in OneSource to apply.** **Please do not type your first and last name in all caps.** **_Find your purpose. Join our mission._** USAA is unlike any other financial services organization. The mission of the association is to facilitate the financial security of its members, associates and their families through provision of a full range of highly competitive financial products and services; in so doing, USAA seeks to be the provider of choice for the military community. We do this by upholding the highest standards and ensuring that our corporate business activities and individual employee conduct reflect good judgment and common sense, and are consistent with our core values of service, loyalty, honesty and integrity. USAA attributes its long-standing success to its most valuable resource: our 35,000 employees. They are the heart and soul of our member-service culture. When you join us, you'll become part of a thriving community committed to going above for those who have gone beyond: the men and women of the U.S. military, their associates and their families. In order to play a role on our team, you don't have to be connected to the military yourself - you just need to share our passion for serving our more than 13 million members. USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law. California applicants, please review our HR CCPA - Notice at Collection (********************************************************************************************************** here. USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.
    $77.1k-147.4k yearly 15d ago
  • Entry-level AML Investigator - Financial Crimes (Hybrid)

    AML Rightsource 3.6company rating

    Phoenix, AZ jobs

    No prior experience required! We provide comprehensive training to help you build a career in financial crime compliance. As an Entry-Level Anti-Money Laundering (AML) Investigator, you will review transactions, identify suspicious activity, and ensure Know Your Customer (KYC) compliance. Work Arrangement & Schedule This role may involve work from home, full-time in-office, or a hybrid arrangement. The specific work arrangement will be determined by the Company based on client engagement requirements and may change during employment. Candidates must reside within 40 miles of Phoenix office (40 N Central Ave f22, Phoenix, AZ 85004), as there may be a requirement for a fully in-office schedule if requested by the client. Company-Provided Training (First Three Weeks): Virtual participation from home, Monday through Friday, 9:00 AM - 5:30 PM EST. Full attendance and active engagement are required throughout this period. Core Hours (After Training): Monday through Friday, 8:00 AM - 5:00 PM local time (subject to operational needs). Key Responsibilities Evaluate and monitor transactional activity to identify potential suspicious activity. Verify client identities and assess their relationships with financial institutions for Know your Customer (KYC) purposes. Interpret and implement client-operating policies related to financial data. Identify data anomalies and red flags for money laundering, terrorist financing, fraud, sanctions violations, and escalate for second level review. Write clear, concise reports summarizing findings and recommendations. Use basic Excel functions and technology applications (Microsoft, internet) for analysis. Adhere to designated timeframes and procedures to ensure timely and accurate completion of tasks. Submit written work product for review by internal quality control teams and make necessary adjustments based on feedback. Meet production and quality standards while working collaboratively in a team-oriented environment. Ensure compliance with federal and state laws, regulations and company policies, and client requirements related to Anti-Money Laundering. Qualifications Bachelor's Degree required. Must reside within 40 miles of our Phoenix office: 40 N Central Ave f22, Phoenix, AZ 85004. Strong written and verbal communication skills and ability to learn quickly. Analytical mindset with attention to detail and organizational skills. Proficiency in Microsoft Excel; familiarity with other Office tools. Ability to adapt to feedback, work independently, and identify process improvements. Advanced Excel skills (pivot tables, filtering, sorting) and strong research skills are a plus. Compensation & Benefits Starting at $40,000, with an increase to $42,000 after the initial 90-day probationary period, contingent upon meeting performance expectations. Comprehensive health, dental, and vision benefits Paid time off and holidays Professional development opportunities Collaborative work environment with global exposure About Us AML RightSource is the leading technology-enabled managed services firm focused on fighting financial crime. Headquartered in Cleveland, Ohio, we operate globally as a trusted partner to financial institutions, FinTechs, and corporations. Our team of 7,000+ compliance professionals combines expertise, technology, and consulting to help clients with AML/BSA, transaction monitoring, KYC, EDD, and risk management. Together, we are Reimagining Compliance. AML RightSource,LLC will not provide sponsorship for employment visas or participate in STEM OPT for this position. AML RightSource may use AI tools to support candidate screening; however, all hiring decisions are made through human review. We are committed to providing accommodations to individuals with disabilities throughout all aspects of the recruitment process. If you require accommodation to participate in the recruitment and selection process, please email ************************* or discuss your needs when contacted for an interview. AML RightSource is committed to fostering a diverse work environment and is proud to be an equal opportunity employer. We provide equal employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Recruitment Scam Alerts We're aware of an increase in recruitment scams where individuals falsely claim to represent AML RightSource. These scammers may ask for money or personal information by offering fake job opportunities through e-mail, text message or social media. Please verify the source of any job-related communications carefully. All official AML RightSource communications are conducted through "@amlrightsource.com" email addresses. If you encounter suspicious messages, do not respond.
    $40k yearly Auto-Apply 13d ago
  • Fraud Investigator, Money

    Galileo Financial Technologies 4.3company rating

    Remote

    Employee Applicant Privacy Notice Who we are: Welcoming, collaborative and having the opportunity to make an impact - is how our employees describe working here. Galileo is a financial technology company that provides innovative and revolutionary software products and services that power some of the world's largest Fintechs. We are the only payments innovator that applies tech and engineering capabilities to empower Fintechs and financial institutions to unleash their full creativity to achieve their most inspired goals. Galileo leads its industry with superior fraud detection, security, decision-making analytics and regulatory compliance functionality combined with customized, responsive and flexible programs to accelerate the success of all payments companies and solve tomorrow's payments challenges today. We hire energetic and creative employees while providing them the opportunity to excel in their careers and make a difference for our clients. Learn more about us and why we work here at ********************************************** Job Description Compensation and Benefits The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate's experience, skills, and location. This role may also be eligible for a bonus and/or long term incentives. Your recruiter will provide more information to you. All roles are eligible for competitive benefits. More information about our employee benefits can be found in the link below. Benefits To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi & Galileo page! US-Based Base Compensation$25.60-$47.70 USDGalileo Financial Technologies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law. The Company hires the best qualified candidate for the job, without regard to protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. New York applicants: Notice of Employee Rights Galileo is committed to an inclusive culture. As part of this commitment, Galileo offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com. Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time. Internal Employees If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.
    $25.6-47.7 hourly Auto-Apply 2d ago
  • SIU Investigator P&C - Post-bind (Mid-level)

    USAA 4.7company rating

    Denver, CO jobs

    **Why USAA?** At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. **The Opportunity** We are looking for a SIU Investigator (mid-level). **This is a "Desk" position.** **Besides solid experience as an SIU Investigator within P&C, you will have strong underwriting skillset as part of working within underwriting, investigating post-bind or part of an underwriting investigative team** . Within defined guidelines and framework, protects USAA and our members from potential fraudulent claims by investigating questionable, suspect claims activity in compliance with state insurance fraud-related laws and regulations and policies and procedures. **This role is remote eligible. You can live anywhere in the Continental US.** There may be occasional business travel involved. **What you'll do:** + Applies knowledge and understanding of fraud schemes and investigation strategies on any questionable or suspect first or third part claims. + Participates in the development of fraud prevention strategies. + Applies knowledge of P&C insurance industry products, services, and processes in investigating claims to include P&C insurance policy contracts, coverages and internal claims handling process and procedures. + Applies knowledge of state laws and regulations pertaining to insurance fraud in investigating claims. + Collects evidence of potential fraud through field or remote interviews and thorough searches of investigative databases, internal resources, Internet resources, public records, and forensic tools. + Makes recommendations within defined authority guidelines. + Prepares and presents detailed and comprehensive verbal and written investigative reports summarizing the results of the investigation and recommended outcome. + Develops and maintains external relationships with industry, law enforcement and other contacts involved in fraud investigation, detection, and prevention. + May serve as a resource team member on specific matters through demonstrated skill or training. + Assists with the delivery of fraud awareness training initiatives in a defined environment. + Handles CAT duty responsibilities as business requires. + Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. **What you have:** + High School Diploma or General Equivalency Diploma (GED). + 2+ years claims adjusting experience, or P&C SIU/Fraud Investigation experience OR 4+ years prior investigative law enforcement (to include military) or relevant fraud industry investigation experience. + Proven investigatory skills. + Experience obtaining statements from various parties to incidents, witnesses, and suspects. + Ability to gather broad range of evidence and draw conclusions based on the objective details related to the applicability of fraud. + Demonstrated ability to organize and prioritize workload, performing multiple tasks and devising solutions to problems. + Familiarity with using computers and various software packages to enter and extract data for analysis from relevant data sources and systems. + Knowledge of city, state and local regulations, legal concepts, understanding of contracts, case law, medical treatment, and medical terminology. **What sets you apart:** + Strong underwriting skillset as part of working within underwriting, investigating post-bind or part of an underwriting investigative team. + Strong understanding of auto and property policy language to proactively identify potential misrepresentations before a claim is filed. + Strong report writing and presentation skillset. + SIU experience conducting low to complex P&C fraud investigations OR a combination of Claims and Law Enforcement Investigations OR Military Investigative experience. + Designations such as CFE, CIFI, SCLA, ACLS, FCLS, LPCS, AIC, CPCU, CCLS, or other. + US military experience through military service or a military spouse/domestic partner **Compensation range: This is an hourly position.** However, the annualized salary range for this position is: $77,120 - $147,390 **USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, F-1, STEM OPT Training Plans, etc.).** **Compensation:** USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. **Benefits:** At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com _Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting._ _USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran._ **If you are an existing USAA employee, please use the internal career site in OneSource to apply.** **Please do not type your first and last name in all caps.** **_Find your purpose. Join our mission._** USAA is unlike any other financial services organization. The mission of the association is to facilitate the financial security of its members, associates and their families through provision of a full range of highly competitive financial products and services; in so doing, USAA seeks to be the provider of choice for the military community. We do this by upholding the highest standards and ensuring that our corporate business activities and individual employee conduct reflect good judgment and common sense, and are consistent with our core values of service, loyalty, honesty and integrity. USAA attributes its long-standing success to its most valuable resource: our 35,000 employees. They are the heart and soul of our member-service culture. When you join us, you'll become part of a thriving community committed to going above for those who have gone beyond: the men and women of the U.S. military, their associates and their families. In order to play a role on our team, you don't have to be connected to the military yourself - you just need to share our passion for serving our more than 13 million members. USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law. California applicants, please review our HR CCPA - Notice at Collection (********************************************************************************************************** here. USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.
    $77.1k-147.4k yearly 15d ago
  • SIU Investigator P&C - Post-bind (Mid-level)

    USAA 4.7company rating

    Las Vegas, NV jobs

    **Why USAA?** At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. **The Opportunity** We are looking for a SIU Investigator (mid-level). **This is a "Desk" position.** **Besides solid experience as an SIU Investigator within P&C, you will have strong underwriting skillset as part of working within underwriting, investigating post-bind or part of an underwriting investigative team** . Within defined guidelines and framework, protects USAA and our members from potential fraudulent claims by investigating questionable, suspect claims activity in compliance with state insurance fraud-related laws and regulations and policies and procedures. **This role is remote eligible. You can live anywhere in the Continental US.** There may be occasional business travel involved. **What you'll do:** + Applies knowledge and understanding of fraud schemes and investigation strategies on any questionable or suspect first or third part claims. + Participates in the development of fraud prevention strategies. + Applies knowledge of P&C insurance industry products, services, and processes in investigating claims to include P&C insurance policy contracts, coverages and internal claims handling process and procedures. + Applies knowledge of state laws and regulations pertaining to insurance fraud in investigating claims. + Collects evidence of potential fraud through field or remote interviews and thorough searches of investigative databases, internal resources, Internet resources, public records, and forensic tools. + Makes recommendations within defined authority guidelines. + Prepares and presents detailed and comprehensive verbal and written investigative reports summarizing the results of the investigation and recommended outcome. + Develops and maintains external relationships with industry, law enforcement and other contacts involved in fraud investigation, detection, and prevention. + May serve as a resource team member on specific matters through demonstrated skill or training. + Assists with the delivery of fraud awareness training initiatives in a defined environment. + Handles CAT duty responsibilities as business requires. + Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. **What you have:** + High School Diploma or General Equivalency Diploma (GED). + 2+ years claims adjusting experience, or P&C SIU/Fraud Investigation experience OR 4+ years prior investigative law enforcement (to include military) or relevant fraud industry investigation experience. + Proven investigatory skills. + Experience obtaining statements from various parties to incidents, witnesses, and suspects. + Ability to gather broad range of evidence and draw conclusions based on the objective details related to the applicability of fraud. + Demonstrated ability to organize and prioritize workload, performing multiple tasks and devising solutions to problems. + Familiarity with using computers and various software packages to enter and extract data for analysis from relevant data sources and systems. + Knowledge of city, state and local regulations, legal concepts, understanding of contracts, case law, medical treatment, and medical terminology. **What sets you apart:** + Strong underwriting skillset as part of working within underwriting, investigating post-bind or part of an underwriting investigative team. + Strong understanding of auto and property policy language to proactively identify potential misrepresentations before a claim is filed. + Strong report writing and presentation skillset. + SIU experience conducting low to complex P&C fraud investigations OR a combination of Claims and Law Enforcement Investigations OR Military Investigative experience. + Designations such as CFE, CIFI, SCLA, ACLS, FCLS, LPCS, AIC, CPCU, CCLS, or other. + US military experience through military service or a military spouse/domestic partner **Compensation range: This is an hourly position.** However, the annualized salary range for this position is: $77,120 - $147,390 **USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, F-1, STEM OPT Training Plans, etc.).** **Compensation:** USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. **Benefits:** At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com _Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting._ _USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran._ **If you are an existing USAA employee, please use the internal career site in OneSource to apply.** **Please do not type your first and last name in all caps.** **_Find your purpose. Join our mission._** USAA is unlike any other financial services organization. The mission of the association is to facilitate the financial security of its members, associates and their families through provision of a full range of highly competitive financial products and services; in so doing, USAA seeks to be the provider of choice for the military community. We do this by upholding the highest standards and ensuring that our corporate business activities and individual employee conduct reflect good judgment and common sense, and are consistent with our core values of service, loyalty, honesty and integrity. USAA attributes its long-standing success to its most valuable resource: our 35,000 employees. They are the heart and soul of our member-service culture. When you join us, you'll become part of a thriving community committed to going above for those who have gone beyond: the men and women of the U.S. military, their associates and their families. In order to play a role on our team, you don't have to be connected to the military yourself - you just need to share our passion for serving our more than 13 million members. USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law. California applicants, please review our HR CCPA - Notice at Collection (********************************************************************************************************** here. USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.
    $77.1k-147.4k yearly 15d ago
  • SIU Investigator P&C - Post-bind (Mid-level)

    USAA 4.7company rating

    Dallas, TX jobs

    **Why USAA?** At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. **The Opportunity** We are looking for a SIU Investigator (mid-level). **This is a "Desk" position.** **Besides solid experience as an SIU Investigator within P&C, you will have strong underwriting skillset as part of working within underwriting, investigating post-bind or part of an underwriting investigative team** . Within defined guidelines and framework, protects USAA and our members from potential fraudulent claims by investigating questionable, suspect claims activity in compliance with state insurance fraud-related laws and regulations and policies and procedures. **This role is remote eligible. You can live anywhere in the Continental US.** There may be occasional business travel involved. **What you'll do:** + Applies knowledge and understanding of fraud schemes and investigation strategies on any questionable or suspect first or third part claims. + Participates in the development of fraud prevention strategies. + Applies knowledge of P&C insurance industry products, services, and processes in investigating claims to include P&C insurance policy contracts, coverages and internal claims handling process and procedures. + Applies knowledge of state laws and regulations pertaining to insurance fraud in investigating claims. + Collects evidence of potential fraud through field or remote interviews and thorough searches of investigative databases, internal resources, Internet resources, public records, and forensic tools. + Makes recommendations within defined authority guidelines. + Prepares and presents detailed and comprehensive verbal and written investigative reports summarizing the results of the investigation and recommended outcome. + Develops and maintains external relationships with industry, law enforcement and other contacts involved in fraud investigation, detection, and prevention. + May serve as a resource team member on specific matters through demonstrated skill or training. + Assists with the delivery of fraud awareness training initiatives in a defined environment. + Handles CAT duty responsibilities as business requires. + Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. **What you have:** + High School Diploma or General Equivalency Diploma (GED). + 2+ years claims adjusting experience, or P&C SIU/Fraud Investigation experience OR 4+ years prior investigative law enforcement (to include military) or relevant fraud industry investigation experience. + Proven investigatory skills. + Experience obtaining statements from various parties to incidents, witnesses, and suspects. + Ability to gather broad range of evidence and draw conclusions based on the objective details related to the applicability of fraud. + Demonstrated ability to organize and prioritize workload, performing multiple tasks and devising solutions to problems. + Familiarity with using computers and various software packages to enter and extract data for analysis from relevant data sources and systems. + Knowledge of city, state and local regulations, legal concepts, understanding of contracts, case law, medical treatment, and medical terminology. **What sets you apart:** + Strong underwriting skillset as part of working within underwriting, investigating post-bind or part of an underwriting investigative team. + Strong understanding of auto and property policy language to proactively identify potential misrepresentations before a claim is filed. + Strong report writing and presentation skillset. + SIU experience conducting low to complex P&C fraud investigations OR a combination of Claims and Law Enforcement Investigations OR Military Investigative experience. + Designations such as CFE, CIFI, SCLA, ACLS, FCLS, LPCS, AIC, CPCU, CCLS, or other. + US military experience through military service or a military spouse/domestic partner **Compensation range: This is an hourly position.** However, the annualized salary range for this position is: $77,120 - $147,390 **USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, F-1, STEM OPT Training Plans, etc.).** **Compensation:** USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. **Benefits:** At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com _Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting._ _USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran._ **If you are an existing USAA employee, please use the internal career site in OneSource to apply.** **Please do not type your first and last name in all caps.** **_Find your purpose. Join our mission._** USAA is unlike any other financial services organization. The mission of the association is to facilitate the financial security of its members, associates and their families through provision of a full range of highly competitive financial products and services; in so doing, USAA seeks to be the provider of choice for the military community. We do this by upholding the highest standards and ensuring that our corporate business activities and individual employee conduct reflect good judgment and common sense, and are consistent with our core values of service, loyalty, honesty and integrity. USAA attributes its long-standing success to its most valuable resource: our 35,000 employees. They are the heart and soul of our member-service culture. When you join us, you'll become part of a thriving community committed to going above for those who have gone beyond: the men and women of the U.S. military, their associates and their families. In order to play a role on our team, you don't have to be connected to the military yourself - you just need to share our passion for serving our more than 13 million members. USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law. California applicants, please review our HR CCPA - Notice at Collection (********************************************************************************************************** here. USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.
    $77.1k-147.4k yearly 15d ago
  • Fraud Investigator (Full Time) - Sugar Land or Victoria

    Prosperity Bank 4.4company rating

    Victoria, TX jobs

    External Applicants: Please apply through Prosperity Bank's Career Center at ****************************************** Applying through any other source may prevent Prosperity from receiving your application. Internal Applicants: If you are a current associate of Prosperity Bank, please apply through the internal Talent - Career Center in ADP. Prosperity Bank is an Equal Opportunity Employer. POSITION PURPOSE The Fraud Investigator is responsible for ensuring conformity and adherence with all applicable state and federal laws and regulations maintaining to the Bank's Fraud Program. Fraud Investigators are responsible for evaluating the circumstances of a case of suspected fraud and make recommendations about future measures. They may work for different institutions including law enforcement agencies, insurance companies, professional organizations, banks, etc. They interview witnesses, complainants, and employers and research transactions and records to present investigation results and testify in court. ESSENTIAL FUNCTIONS AND BASIC DUTIES Investigations Analyze alerts received from fraud system as well as daily, weekly, and monthly reports designed to detect suspicious activity. Identify trends, patterns, and unusual activity, and escalate activity deemed suspicious to case status for further investigation. Conducts investigation for escalated alerts. Conducts in-depth external investigations or complex problems or situations and provides recommendations and/or solutions. Interviewing customers or individuals who may have information on fraud allegations. Determines scope, timing, and direction of investigations, to include identifying case issues and evidence needed, based on analysis of evidence, complaints, or allegations of law violations. Handles all necessary documentation and required research. Prepares correspondence letters and requests for information from customers. Prepare evidence for subpoena requests. Writing reports/narratives on your findings for case documentation, report to management and referrals. Review surveillance footage. Other duties as required. Business Partnership/Internal and External Responds to inquiries or refers inquiries to the appropriate department or person and exhibiting the necessary follow through with customers and/or staff involved. Partners with other Financial Institutions, Law Enforcement Agencies and Adult Protective Services to exchange information and coordinate case investigation collaborations on identified organize crime rings, public corruption, financial crimes, elderly abuse, and other violations of federal or state statutes. Assist the Fraud Manager in ensuring department activities run smoothly and efficiently by providing leadership and training within the department. Assists Bank personnel in resolving inquiries or issues relating to fraud matters. The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this job description amended at any time. QUALIFICATIONS Education/Certification: Bachelor's Degree preferred in welfare, criminology, finance, or business-related field. Educational experience, through in-house training sessions, formal school, or financial industry related curriculum, should be applicable to the financial industry Certified Fraud Examiner preferred Experience Required: Ten years banking experience along with five years related experience and/or training. Work related experience should consist of in-depth background in fraud investigations and analysis and compliance/operational support. Skills/Abilities: Ability to make appropriate judgments and decisions with limited guidance Excellent planning and organizational skills, including the ability to work independently on projects of high complexity with minimal supervision. Ability to maintain confidentiality and instill trust within the organization. Proficient in Microsoft Word, Excel, and PowerPoint. Ability to multitask is essential.
    $30k-43k yearly est. Auto-Apply 60d+ ago
  • Fraud Investigator (Full Time) - Sugar Land or Victoria

    Prosperity Bank 4.4company rating

    Victoria, TX jobs

    External Applicants: Please apply through Prosperity Bank's Career Center at ****************************************** Applying through any other source may prevent Prosperity from receiving your application. Internal Applicants: If you are a current associate of Prosperity Bank, please apply through the internal Talent - Career Center in ADP. Prosperity Bank is an Equal Opportunity Employer. POSITION PURPOSE The Fraud Investigator is responsible for ensuring conformity and adherence with all applicable state and federal laws and regulations maintaining to the Bank's Fraud Program. Fraud Investigators are responsible for evaluating the circumstances of a case of suspected fraud and make recommendations about future measures. They may work for different institutions including law enforcement agencies, insurance companies, professional organizations, banks, etc. They interview witnesses, complainants, and employers and research transactions and records to present investigation results and testify in court. ESSENTIAL FUNCTIONS AND BASIC DUTIES Investigations * Analyze alerts received from fraud system as well as daily, weekly, and monthly reports designed to detect suspicious activity. Identify trends, patterns, and unusual activity, and escalate activity deemed suspicious to case status for further investigation. Conducts investigation for escalated alerts. * Conducts in-depth external investigations or complex problems or situations and provides recommendations and/or solutions. * Interviewing customers or individuals who may have information on fraud allegations. * Determines scope, timing, and direction of investigations, to include identifying case issues and evidence needed, based on analysis of evidence, complaints, or allegations of law violations. Handles all necessary documentation and required research. * Prepares correspondence letters and requests for information from customers. * Prepare evidence for subpoena requests. * Writing reports/narratives on your findings for case documentation, report to management and referrals. * Review surveillance footage. * Other duties as required. Business Partnership/Internal and External * Responds to inquiries or refers inquiries to the appropriate department or person and exhibiting the necessary follow through with customers and/or staff involved. * Partners with other Financial Institutions, Law Enforcement Agencies and Adult Protective Services to exchange information and coordinate case investigation collaborations on identified organize crime rings, public corruption, financial crimes, elderly abuse, and other violations of federal or state statutes. * Assist the Fraud Manager in ensuring department activities run smoothly and efficiently by providing leadership and training within the department. * Assists Bank personnel in resolving inquiries or issues relating to fraud matters. The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this job description amended at any time. QUALIFICATIONS Education/Certification: Bachelor's Degree preferred in welfare, criminology, finance, or business-related field. Educational experience, through in-house training sessions, formal school, or financial industry related curriculum, should be applicable to the financial industry Certified Fraud Examiner preferred Experience Required: Ten years banking experience along with five years related experience and/or training. Work related experience should consist of in-depth background in fraud investigations and analysis and compliance/operational support. Skills/Abilities: Ability to make appropriate judgments and decisions with limited guidance Excellent planning and organizational skills, including the ability to work independently on projects of high complexity with minimal supervision. Ability to maintain confidentiality and instill trust within the organization. Proficient in Microsoft Word, Excel, and PowerPoint. Ability to multitask is essential. Monday - Friday: 8:00AM - 5:00PM
    $30k-43k yearly est. 25d ago
  • Fraud Investigator

    First Foundation Bank 4.6company rating

    Irvine, CA jobs

    . Summary: This position is responsible for assessing various situations and identifying risks to related to fraud to the bank and its clients. The investigator works closely with various retail banking and operations teams to assist with fraud investigation and deterrence against First Foundation Bank. This role requires the ability to triage work assigned; conduct research utilizing various methods and provide clear and timely documentation of all findings. Must be analytical and focused with the ability to analyze documents and reports. Remains apprised of industry fraud trends, using knowledge and experience to detect instances of fraud and prevent bank loss. Duties and Responsibilities: Understands and complies with requirements of all laws and regulations applicable to the position Monitors fraud alert transactions through the Bank's transaction monitoring software to identify unusual or suspicious account activity and/or financial crime patterns related to ATM/Debit cards, credit cards, new accounts, checks, and loans Perform a series of reviews utilizing various tools and reports to identify potentially fraudulent activities on new/existing deposit and loan accounts Thoroughly research incidents and/or allegations and interact with other departments and other banks, companies, or local, state, and federal authorities when necessary Provide excellent customer service to clients impacted by fraud, ensuring we help as appropriate including detection of identity theft and elder financial abuse and related reporting Review of new accounts, negative balance accounts, ACH reports, Fiserv fraud notifications, and any suspicious activity on an existing account Assist in the preparation and completion of reports and case file documentation as required to ensure adherence to policies and procedures Utilize bank systems and resources to evaluate accounts and situations that may require unique treatment and a specialized approach Interview victims, witnesses, and/or suspects to obtain details of an incident Present case summaries to the management team as needed Analyze transactional data, assessing historical client activity to help make determinations of irregular activity Responsible for composing case narratives and completion of the initial Suspicious Activity Report (SAR) recommendation and justification Assist with editing and updating internal departmental procedures Provide training and guidance to new or less experienced team members Performs other duties as assigned Salary Range: The salary range budgeted for this position represents the Company's good faith minimum and maximum range for this role at the time of posting. The compensation offered to a candidate may vary depending on several factors, including a candidate's qualifications, skills, competencies, experience, and location. Geographic Location: Irvine, CA: $60,100 - $84,200 (Annually) Applicants must have current work authorization when accepting a First Foundation Inc. position. Currently, we cannot sponsor or take over the sponsorship of an Employment Visa. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Education and/or Experience: The successful candidate will possess a bachelor's degree or the equivalent combination of education and experience; 3+ years of direct experience in the Fraud Investigations field preferred. 5+ years of banking experience in retail, operations, compliance, or BSA setting is required. Skills: Working knowledge of current bank fraud investigative and interviewing techniques. Works independently to continuously monitor, review, analyze, detect, and prevent unauthorized or fraudulent activity. Strong written and verbal communication skills. Effective time management and organizational skills. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is regularly required to sit for long periods; use hands to operate controls on a computer; reach with hands and arms for phone and computer work; and communicate on the phone wearing a headset for extended periods. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. This job description is subject to change at any time. First Foundation is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, and status as a qualified individual with a disability, sexual orientation, gender identity, or any other characteristic protected by law.
    $60.1k-84.2k yearly 6d ago
  • Fraud Investigator

    First Foundation Inc. 4.6company rating

    Irvine, CA jobs

    . Summary: This position is responsible for assessing various situations and identifying risks to related to fraud to the bank and its clients. The investigator works closely with various retail banking and operations teams to assist with fraud investigation and deterrence against First Foundation Bank. This role requires the ability to triage work assigned; conduct research utilizing various methods and provide clear and timely documentation of all findings. Must be analytical and focused with the ability to analyze documents and reports. Remains apprised of industry fraud trends, using knowledge and experience to detect instances of fraud and prevent bank loss. Duties and Responsibilities: * Understands and complies with requirements of all laws and regulations applicable to the position * Monitors fraud alert transactions through the Bank's transaction monitoring software to identify unusual or suspicious account activity and/or financial crime patterns related to ATM/Debit cards, credit cards, new accounts, checks, and loans * Perform a series of reviews utilizing various tools and reports to identify potentially fraudulent activities on new/existing deposit and loan accounts * Thoroughly research incidents and/or allegations and interact with other departments and other banks, companies, or local, state, and federal authorities when necessary * Provide excellent customer service to clients impacted by fraud, ensuring we help as appropriate including detection of identity theft and elder financial abuse and related reporting * Review of new accounts, negative balance accounts, ACH reports, Fiserv fraud notifications, and any suspicious activity on an existing account * Assist in the preparation and completion of reports and case file documentation as required to ensure adherence to policies and procedures * Utilize bank systems and resources to evaluate accounts and situations that may require unique treatment and a specialized approach * Interview victims, witnesses, and/or suspects to obtain details of an incident * Present case summaries to the management team as needed * Analyze transactional data, assessing historical client activity to help make determinations of irregular activity * Responsible for composing case narratives and completion of the initial Suspicious Activity Report (SAR) recommendation and justification * Assist with editing and updating internal departmental procedures * Provide training and guidance to new or less experienced team members * Performs other duties as assigned Salary Range: The salary range budgeted for this position represents the Company's good faith minimum and maximum range for this role at the time of posting. The compensation offered to a candidate may vary depending on several factors, including a candidate's qualifications, skills, competencies, experience, and location. Geographic Location: * Irvine, CA: $60,100 - $84,200 (Annually) Applicants must have current work authorization when accepting a First Foundation Inc. position. Currently, we cannot sponsor or take over the sponsorship of an Employment Visa. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Education and/or Experience: * The successful candidate will possess a bachelor's degree or the equivalent combination of education and experience; 3+ years of direct experience in the Fraud Investigations field preferred. * 5+ years of banking experience in retail, operations, compliance, or BSA setting is required. Skills: * Working knowledge of current bank fraud investigative and interviewing techniques. * Works independently to continuously monitor, review, analyze, detect, and prevent unauthorized or fraudulent activity. * Strong written and verbal communication skills. * Effective time management and organizational skills. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is regularly required to sit for long periods; use hands to operate controls on a computer; reach with hands and arms for phone and computer work; and communicate on the phone wearing a headset for extended periods. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. This job description is subject to change at any time. First Foundation is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, and status as a qualified individual with a disability, sexual orientation, gender identity, or any other characteristic protected by law.
    $60.1k-84.2k yearly 30d ago
  • Fraud Investigator

    Home Bancshares, Inc. 4.0company rating

    Amarillo, TX jobs

    Fraud Investigator serves eBanking with investigations of unusual and suspicious related account and customer activity for all payment channels. They will be the liaison to customers and other bank departments to mitigate customer friction and prevent undue harm to customers and the bank. Fraud Investigator will be relied upon to exercise discretion in their direct contact with customers, internal departments and external entities including other banks and law-enforcement. They will be responsible for keeping current with relevant industry fraud trends and reviewing fraud software that the bank utilizes to detect fraud. ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Analyze bank software to determine if unusual or suspicious activity is or has occurred. This duty is performed daily, about 20% of the time. 2. Interview internal and external individuals during any investigation of account activity. This duty is performed daily, about 20% of the time. 3. Coordinate with merchants and law enforcement during an investigation or in an effort to protect customers and the bank. This duty is performed daily, about 20% of the time. 4. Participate in fraud forums to stay current of industry fraud trends. This duty is performed daily, about 10% of the time. 5. Report fraud trends and statistics to Management on a regular basis and upon request. This duty is performed daily, about 10% of the time. 6. Handle customer inquiries and complaints upholding federal regulations with the intent to mitigate reputational risk. This duty is performed daily, about 20% of the time. 7. Completes required BSA/AML training and other compliance training as assigned. This duty is performed daily. 8. The ability to work in a constant state of alertness and in a safe manner. This duty is performed daily. 9. Perform any other related duties as required or assigned. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. EDUCATION AND EXPERIENCE Broad knowledge of such fields as accounting, marketing, business administration, finance, etc. Equivalent to a four year college degree, plus 5 years related experience and/or training, or equivalent combination of education and experience. COMMUNICATION SKILLS Ability to write reports, business correspondence, and policy/procedure manuals; ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. MATHEMATICAL SKILLS Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts such as fractions, ratios, and proportions to practical situations. CRITICAL THINKING SKILLS Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. REQUIRED CERTIFICATES, LICENSES, REGISTRATIONS Not indicated. PREFERRED CERTIFICATES, LICENSES, REGISTRATIONS Not indicated. SOFTWARE SKILLS REQUIRED Advanced: Alphanumeric Data Entry Intermediate: 10-Key, Accounting, Word Processing/Typing Basic: Presentation/PowerPoint, Programming Languages, Spreadsheet WORKING CONDITIONS Periodically exposed to such elements as noise, intermittent standing, walking, pushing, carrying, or lifting; but none are present to the extent of being disagreeable. ENVIRONMENTAL CONDITIONS The following work environment characteristics described here are representative of those an employee encounters while performing essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. PHYSICAL ACTIVITIES The following physical activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and expectations. Semi-repetitive, low physical. Semi-repetitive type work which requires periods of concentration for varied time cycles as prescribed by the tasks. While performing the functions of this job, the employee is continuously required to sit, use hands to finger, handle, or feel, talk or hear; frequently required to reach with hands and arms, taste or smell; and occasionally required to stand, walk, stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision; and color vision. ADDITIONAL INFORMATION * 10 years law enforcement work experience, preferred * 5 years in incident report writing * 3 years in financial institution industry experience * Expert skill level in effective oral and written communication
    $44k-59k yearly est. 20d ago
  • FIU Investigator

    Western Union 4.5company rating

    Denver, CO jobs

    FIU Investigator - Denver, Colorado (Hybrid) Does the prospect of working in a global organization in the fight against money laundering motivate you? Are you ready to play a vital role in helping billions of people and businesses to enjoy secure, reliable financial services? Are you interested in joining a globally diverse organization where our unique contributions are recognized and celebrated, allowing each of us to thrive? Then it's time to join Western Union as a FIU Investigator. Western Union powers your pursuit. In this role, you will be a critical member within the Financial Intelligence Unit of the Global Compliance organization. The FIU mitigates money laundering and terrorist financing risks to Western Union. This highly visible area is responsible for identifying, escalating and mitigating money laundering risk related activity. The FIU Investigator is mainly tasked with the investigation of complex patterns and trends associated with money laundering and any other potential risks tied to Western Union. You will be responsible for assessing initial referrals and escalations, offering accurate analysis and documentation of suspicious activities, developing suspicious activity reports for the most complicated cases, and making enhanced due diligence decisions. Moreover, you will recommend suitable risk-based business actions concerning Agent and consumer relationships. It is crucial that you can work in an international context and are required to uphold a high degree of integrity, confidentiality, independent and sound judgment, and professionalism, in addition to possessing excellent oral and written communication skills. Role Responsibilities Responsible for investigating the highest risk Agents and consumers and other complex cases. Uses various comprehensive investigative methods and independent decision making to determine if activity is suspicious. Writes concise Suspicious Activity Reports that will be sent to the governments in multiple jurisdictions. Performs Agent and consumer enhanced due diligence. Interacts with various stakeholders within the organization to gather critical information for decision making. Detect suspicious trends and activity by analyzing transactions through various systems/applications and formulating conclusions regarding potential risk, risk mitigation as well as suspicious activity reports. Provides accurate documentation of suspicious activity formulates suspicious activity reports on the most complex cases and enhanced due diligence decisions and recommends appropriate risk-based business actions to be taken concerning Agent and consumer relationships. Manage a wide range of public-source research techniques and create detailed narrative investigative reports, presentations and, where needed, link charts or similar diagrams to record investigative actions, findings, and analysis. Deal with ad hoc queries related to AML compliance issues that have been escalated as potentially suspicious transactions. Provide concise weekly case updates, monthly report input and quarterly intelligence briefings profiling key AML risks at all levels of FIU programs for upper-level management. Role Requirements Bachelor's degree preferred, yet equivalent job experience in the financial services industry is acceptable. 2+ years of relevant experience in complex retail/consumer financial services/payment services organizations with multiple financial products, or a regulatory agency or law firm involving payment services compliance issues relating to anti-money laundering, Bank Secrecy Act, and related laws and regulations is preferred. 1-2 years' experience in any of the following: Bank Secrecy Act, AML Compliance, general and/or risk-based compliance, yielding a comprehensive understanding of technology and best practices in the compliance field. (Preferred) Advanced Microsoft Office skills (Excel, Word, and PowerPoint) including the use of pivot tables. Strong analytical skills required, investigative experience preferred. Detail oriented, excellent organizational skills, ability to multi-task under tight deadlines. Excellent written and verbal communication skills Knowledge of the global laws and regulations applicable to money laundering, including the Bank Secrecy Act (BSA), The USA PATRIOT Act. Understanding of international regulatory bodies and organizations. (Preferred) Ability to assess the level of risk cases present and prioritize accordingly. Ability to work with a high level of autonomy. Team player with strong collaborative qualities and a positive demeanor We make financial services accessible to humans everywhere. Join us for what's next. Western Union is positioned to become the world's most accessible financial services company - transforming lives and communities. We're a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward. Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You'll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you're ready to help drive the future of financial services, it's time for Western Union. Learn more about our purpose and people at ********************************** Salary The base salary range is $ 80,00.00 - 90,000.00 USD Annual USD per year, total on target compensation includes a base salary plus annual incentives that align with individual and company performance. Actual salaries will vary based on candidates' qualifications, skills, and competencies. Benefits You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few (*************************************************** Please see the below benefits specific to your location and note that your recruiter may share additional role-specific benefits during your interview process or in an offer of employment. Your US specific benefits include: Paid Time off Medical, Dental and Life Insurance Parental Leave Global Adoption Assistance 401K Western Union values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of enterprise objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solve together, and innovate. Our Hybrid Work Model categorizes each role into one of three categories. Western Union has determined the category of this role to be Hybrid. This is defined as a flexible working arrangement that enables employees to divide their time between working from home and working from an office location. The expectation is to work from the office a minimum of three days a week. For residents of Colorado, California, Connecticut, Delaware, Minnesota, and Pennsylvania: Please do not respond to any questions on this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information. We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws. #LI-RM1 Estimated Job Posting End Date: 03-31-2026 This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.
    $41k-54k yearly est. Auto-Apply 23d ago
  • FIU Investigator

    Western Union 4.5company rating

    Denver, CO jobs

    FIU Investigator - Denver, Colorado (Hybrid) Does the prospect of working in a global organization in the fight against money laundering motivate you? Are you ready to play a vital role in helping billions of people and businesses to enjoy secure, reliable financial services? Are you interested in joining a globally diverse organization where our unique contributions are recognized and celebrated, allowing each of us to thrive? Then it's time to join Western Union as a FIU Investigator. Western Union powers your pursuit. In this role, you will be a critical member within the Financial Intelligence Unit of the Global Compliance organization. The FIU mitigates money laundering and terrorist financing risks to Western Union. This highly visible area is responsible for identifying, escalating and mitigating money laundering risk related activity. The FIU Investigator is mainly tasked with the investigation of complex patterns and trends associated with money laundering and any other potential risks tied to Western Union. You will be responsible for assessing initial referrals and escalations, offering accurate analysis and documentation of suspicious activities, developing suspicious activity reports for the most complicated cases, and making enhanced due diligence decisions. Moreover, you will recommend suitable risk-based business actions concerning Agent and consumer relationships. It is crucial that you can work in an international context and are required to uphold a high degree of integrity, confidentiality, independent and sound judgment, and professionalism, in addition to possessing excellent oral and written communication skills. Role Responsibilities Responsible for investigating the highest risk Agents and consumers and other complex cases. Uses various comprehensive investigative methods and independent decision making to determine if activity is suspicious. Writes concise Suspicious Activity Reports that will be sent to the governments in multiple jurisdictions. Performs Agent and consumer enhanced due diligence. Interacts with various stakeholders within the organization to gather critical information for decision making. Detect suspicious trends and activity by analyzing transactions through various systems/applications and formulating conclusions regarding potential risk, risk mitigation as well as suspicious activity reports. Provides accurate documentation of suspicious activity formulates suspicious activity reports on the most complex cases and enhanced due diligence decisions and recommends appropriate risk-based business actions to be taken concerning Agent and consumer relationships. Manage a wide range of public-source research techniques and create detailed narrative investigative reports, presentations and, where needed, link charts or similar diagrams to record investigative actions, findings, and analysis. Deal with ad hoc queries related to AML compliance issues that have been escalated as potentially suspicious transactions. Provide concise weekly case updates, monthly report input and quarterly intelligence briefings profiling key AML risks at all levels of FIU programs for upper-level management. Role Requirements Bachelor's degree preferred, yet equivalent job experience in the financial services industry is acceptable. 2+ years of relevant experience in complex retail/consumer financial services/payment services organizations with multiple financial products, or a regulatory agency or law firm involving payment services compliance issues relating to anti-money laundering, Bank Secrecy Act, and related laws and regulations is preferred. 1-2 years' experience in any of the following: Bank Secrecy Act, AML Compliance, general and/or risk-based compliance, yielding a comprehensive understanding of technology and best practices in the compliance field. (Preferred) Advanced Microsoft Office skills (Excel, Word, and PowerPoint) including the use of pivot tables. Strong analytical skills required, investigative experience preferred. Detail oriented, excellent organizational skills, ability to multi-task under tight deadlines. Excellent written and verbal communication skills Knowledge of the global laws and regulations applicable to money laundering, including the Bank Secrecy Act (BSA), The USA PATRIOT Act. Understanding of international regulatory bodies and organizations. (Preferred) Ability to assess the level of risk cases present and prioritize accordingly. Ability to work with a high level of autonomy. Team player with strong collaborative qualities and a positive demeanor Work Shift Western Union values in-person collaboration, problem solving, and ideation whenever possible. We believe this fosters common ways of working and supports how we execute initiatives for our customers. The expectation is to work from the office a minimum of three days a week. BENEFITS AND OTHER DETAILS Benefits - You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few. Please see the benefits below specific to your country. If applicable, additional role-specific benefits will be mentioned during your interview process or in an offer of employment. Your US specific benefits include: Paid Time off Medical, Dental and Life Insurance Parental Leave Global Adoption Assistance 401K For residents of Colorado, California, Connecticut, Delaware, Minnesota, and Pennsylvania: Please do not respond to any questions on this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information. Salary The on-target earnings range is $ 80,00.00 - 90,000.00 USD Annual USD per year, which includes a base salary and short-term and long-term incentives that align with individual and company performance. Actual salaries will vary based on candidates' qualifications, skills, and competencies. Other Details As part of the application process, all applicants are required to take assessments. Western Union has partnered with a 3rd party provider to administer these tests. Applicants will need to provide their name and email address in order to process the assessments. If you have any questions, you may reach out to ************************. We are passionate about honoring our employee's identity and fostering a feeling of belonging. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws. #LI-RM1 Estimated Job Posting End Date: 03-31-2026 This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.
    $41k-54k yearly est. Auto-Apply 22d ago
  • Fraud Investigator (Full Time) - Sugar Land or Victoria

    Prosperity Bank 4.4company rating

    Sugar Land, TX jobs

    External Applicants: Please apply through Prosperity Bank's Career Center at ****************************************** Applying through any other source may prevent Prosperity from receiving your application. Internal Applicants: If you are a current associate of Prosperity Bank, please apply through the internal Talent - Career Center in ADP. Prosperity Bank is an Equal Opportunity Employer. POSITION PURPOSE The Fraud Investigator is responsible for ensuring conformity and adherence with all applicable state and federal laws and regulations maintaining to the Bank's Fraud Program. Fraud Investigators are responsible for evaluating the circumstances of a case of suspected fraud and make recommendations about future measures. They may work for different institutions including law enforcement agencies, insurance companies, professional organizations, banks, etc. They interview witnesses, complainants, and employers and research transactions and records to present investigation results and testify in court. ESSENTIAL FUNCTIONS AND BASIC DUTIES Investigations * Analyze alerts received from fraud system as well as daily, weekly, and monthly reports designed to detect suspicious activity. Identify trends, patterns, and unusual activity, and escalate activity deemed suspicious to case status for further investigation. Conducts investigation for escalated alerts. * Conducts in-depth external investigations or complex problems or situations and provides recommendations and/or solutions. * Interviewing customers or individuals who may have information on fraud allegations. * Determines scope, timing, and direction of investigations, to include identifying case issues and evidence needed, based on analysis of evidence, complaints, or allegations of law violations. Handles all necessary documentation and required research. * Prepares correspondence letters and requests for information from customers. * Prepare evidence for subpoena requests. * Writing reports/narratives on your findings for case documentation, report to management and referrals. * Review surveillance footage. * Other duties as required. Business Partnership/Internal and External * Responds to inquiries or refers inquiries to the appropriate department or person and exhibiting the necessary follow through with customers and/or staff involved. * Partners with other Financial Institutions, Law Enforcement Agencies and Adult Protective Services to exchange information and coordinate case investigation collaborations on identified organize crime rings, public corruption, financial crimes, elderly abuse, and other violations of federal or state statutes. * Assist the Fraud Manager in ensuring department activities run smoothly and efficiently by providing leadership and training within the department. * Assists Bank personnel in resolving inquiries or issues relating to fraud matters. The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this job description amended at any time. QUALIFICATIONS Education/Certification: Bachelor's Degree preferred in welfare, criminology, finance, or business-related field. Educational experience, through in-house training sessions, formal school, or financial industry related curriculum, should be applicable to the financial industry Certified Fraud Examiner preferred Experience Required: Ten years banking experience along with five years related experience and/or training. Work related experience should consist of in-depth background in fraud investigations and analysis and compliance/operational support. Skills/Abilities: Ability to make appropriate judgments and decisions with limited guidance Excellent planning and organizational skills, including the ability to work independently on projects of high complexity with minimal supervision. Ability to maintain confidentiality and instill trust within the organization. Proficient in Microsoft Word, Excel, and PowerPoint. Ability to multitask is essential. Monday - Friday: 8:00AM - 5:00PM
    $30k-42k yearly est. 25d ago
  • Fraud Investigator, Senior

    Freddie Mac 4.5company rating

    Dallas, TX jobs

    At Freddie Mac, our mission of Making Home Possible is what motivates us, and it's at the core of everything we do. Since our charter in 1970, we have made home possible for more than 90 million families across the country. Join an organization where your work contributes to a greater purpose. Position Overview: Are you excited by the chance to create an impact and work in a dynamic flexible environment? Do you have expertise in mortgage fraud operations? If so, please apply to Freddie Mac's Fraud Investigator opportunity and work in conjunction with Single-Family Acquisitions (SFA) business leaders. Apply now and support our mission of #makinghomepossible! Our Impact: The Single-Family Acquisitions Team is responsible for managing compliance and operational risk for the division. Your Impact: In this role, you contribute your knowledge of mortgage fraud schemes to fraud operations. Responsibilities include: Investigate intricate claims of mortgage fraud, encompassing fraudulent activities linked to loan origination, processing, underwriting, as well as the sale and servicing of loans or REO properties, with investigations extending to single-family properties. Execute comprehensive and timely reviews focused on mortgage fraud, addressing conflicts between allegations and actualities. Identify and interpret patterns within mortgage fraud referrals. Devise, create, and sustain processes for tracking, monitoring, and reporting activities, with ongoing evaluation of results and the presentation of insights and best practices. Undertake highly complex projects independently or contribute as a team member on projects of the utmost complexity. Employ research methods utilizing public records databases, social media platforms, credit reporting agencies, and other reporting services. Responsible for creating and maintaining process documentation and other relevant records as needed. Qualifications: 5+ years' experience in conducting lending fraud investigations is a must, mortgage fraud investigations experience highly preferred or 5+ years in conducting mortgage quality control reviews or underwriting complex mortgage applications. Experience with financial fraud or other financial investigations. Review mortgage applications for inconsistencies or anomalies and interview applicants and other relevant parties to gather information. Skilled in writing conclusive reports; ability to prepare complete investigative reports and statistical data in accordance with established policies and procedures. Must have experience with state of art industry practices for preventive fraud mitigation, implementation of strategies and solutioning for technological challenges Full knowledge of mortgage fraud typologies. Experience in conducting research, interviews and analyzing relevant evidence to support fraud findings. Solid understanding and experience with risk management and controls. Ability to work with technical development teams. Ability to communicate and present to all levels of management including executive leadership. Excellent written and verbal communication skills. Excellent analytical skills, strong attention to detail, and strong problem-solving skills. Keys to Success in this Role: High ethical standards, excellent judgment, sense of personal initiative, ability to interact constructively with colleagues at all levels of the organization. Self‐motivated, with the capability of managing multiple priorities and efficient in proposing solutions. Flexible and adaptable, capable of working effectively in a fluid and evolving business and regulatory environment. Ability to develop strong relationships across the organization to promote a more collaborative environment. Ability and willingness to tackle complex projects and find practical solutions. Current Freddie Mac employees please apply through the internal career site. We consider all applicants for all positions without regard to gender, race, color, religion, national origin, age, marital status, veteran status, sexual orientation, gender identity/expression, physical and mental disability, pregnancy, ethnicity, genetic information or any other protected categories under applicable federal, state or local laws. We will ensure that individuals are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. A safe and secure environment is critical to Freddie Mac's business. This includes employee commitment to our acceptable use policy, applying a vigilance-first approach to work, supporting regulatory mandates, and using best practices to protect Freddie Mac from potential threats and risk. Employees exercise this responsibility by executing against policies and procedures and adhering to privacy & security obligations as required via training programs. CA Applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Notice to External Search Firms: Freddie Mac partners with BountyJobs for contingency search business through outside firms. Resumes received outside the BountyJobs system will be considered unsolicited and Freddie Mac will not be obligated to pay a placement fee. If interested in learning more, please visit ****************** and register with our referral code: MAC. Time-type:Full time FLSA Status:Exempt Freddie Mac offers a comprehensive total rewards package to include competitive compensation and market-leading benefit programs. Information on these benefit programs is available on our Careers site. This position has an annualized market-based salary range of $86,000 - $130,000 and is eligible to participate in the annual incentive program. The final salary offered will generally fall within this range and is dependent on various factors including but not limited to the responsibilities of the position, experience, skill set, internal pay equity and other relevant qualifications of the applicant.
    $34k-53k yearly est. Auto-Apply 30d ago
  • Licensed Covert Surveillance Investigator - Part Time - Houston, TX

    Meridian Bank 4.6company rating

    Houston, TX jobs

    JOB PURPOSE Conduct covert field surveillance with an emphasis on worker's compensation fraud and insurance fraud. DUTIES AND RESPONSIBILITIES Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Conduct covert field surveillance via both stationary and mobile surveillance. Obtain professional quality video and photographic documentation of subjects. Prepare and file comprehensive investigative reports using the information that was collected from surveillance investigations. Upload video, photographs, audio files, and documents into the case management system. Conduct scene investigations, interviews, recorded statements, etc. Prepare written and recorded Statements from in-person interviews. Provide legal testimony. Other duties as assigned Requirements SKILLS AND QUALIFICATIONS Minimum two years experience working as an investigator. Ability to conduct covert field surveillance assignments. Ability to communicate effectively, both orally and in writing. Ability to gather data, compile information, and prepare reports. Ability to provide legal depositions and testimony. Ability to gather and organize evidence. Ability to investigate and analyze information. Knowledge of legal documentation procedures and requirements. LICENSES /CERTIFICATIONS REQUIREMENTS Valid state-issued driver's license. Current auto insurance. MUST possess a Private Investigator license in the state where work is performed. REQUIRED EQUIPMENT A reliable vehicle. Smartphone with access to the app store. Android OS7 or higher, Apple iOS 11 or higher. Laptop computer with Microsoft Word, Windows, and wireless Internet connection. Digital video camera with upload capability and accurate time and date stamp. Covert camera. WORKING CONDITIONS As an hourly, non-exempt status employee, your job may require extended work hours and significant work travel. This includes occasional overnight travel, weekend and/or evening work, and working on holidays. The worker is subject to inside environmental conditions: Protection from weather conditions but not necessarily from temperature changes. The worker is subject to outside environmental conditions: No effective protection from weather. The worker is subject to both environmental conditions: Activities occur inside and outside. PHYSICAL REQUIREMENTS The physical demands described here are representative of those that must be met by an employee to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk and hear. The employee is frequently required to stand, walk, stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 10 pounds and frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Work involves individuals to stay seated/sedentary for long periods of time. Work involves moderate exposure to unusual elements, such as extreme temperatures, exposure to the sun, and various days and hours of scheduled work. Salary Description Up to $30.00 per hour based on experience
    $30 hourly 40d ago
  • Fraud Investigator - Midvale, UT (In Office)

    Zions Bancorporation 4.5company rating

    Midvale, UT jobs

    Zions Bancorporation is one of the nation's premier financial services companies operating as a collection of great banks under local brands and management teams in high-growth western markets. Zions is regularly recognized by American Banker as one of the “Best Banks to Work For” and as having a top banking team in its list of “The Most Powerful Women in Banking.” Our customers consistently vote us as the best bank in our local markets. We value our employees, and we are committed to search out, recognize and create fulfilling opportunities for outstanding people within our organization, rewarding them for their contributions to our success. We recognize that banking is a “local” business, and that to be successful, we must have very strong ties to the communities we serve and strong relationships with our customers. With benefits starting on day one, bank holidays, profit sharing and company-matched 401(k) contributions, Zions is dedicated to being an employer of choice in our communities. At Zions, the possibilities are endless. You bring the talent; we bring the opportunity. We are currently seeking a Fraud Investigator to join our team. This position will be in office, located at our Zions Technology Center in Midvale, UT. What you'll do: · Conducts financial crimes investigations of external and customer activity. · Writes clear and concise reports in an accurate and timely manner. · Communicates with branch, department managers, BSA Officers, and frontline groups as necessary, in researching and investigating cases. · Makes recommendations for closing account relationships to the Investigations management. Escalates identified risks to team leadership. · Uses various bank systems to conduct research of customer transaction activity including the case management system. · Keeps current on fraud and BSA/AML investigative operations and the application of the BSA and USA PATRIOT Act requirements along with training requirements for the investigative role. · Perform other duties as assigned. Qualifications: · A bachelor's degree in a related field or combination of investigative experience. Financial crime investigation experience preferred. A combination of education and experience may meet requirements. · Relevant Professional Certification: Association of Certified Anti-Money Laundering Specialists (ACAMS), Associate of Certified Fraud Examiners (ACFE) or Association of Certified Financial Crime Specialists (ACFCS) is a plus. · Basic working knowledge of fraud detection/prevention principals, BSA/AML Compliance as it applies to suspicious activity for money laundering, terrorist financing and fraud. · Basic understanding of complex financial transactions and business relationships and relationships between business entities. · Good understanding of bank operations as it relates to the flow of funds through financial institutions. · Good understanding of fraud, AML and terrorist financing red flags related to the identification of suspicious activity. · Ability to meet deadlines, work independently and adapt to changing priorities. · Good analytical skills, customer service and communication skills, both verbal and written. · Ability to manage deadlines, be organized, detail-oriented and high degree of accuracy. · Ability to write and translate complex situations into easily understood narratives. · Ability to be an independent thinker and to handle confidential, delicate and/or sensitive information or situations. · Strong PC skills desired with an emphasis in MS Excel and Word. This position is eligible to earn a base salary in the range of $44,625 to $65,450 annually depending on job-related factors such as level of experience and location Benefits: · Medical, Dental and Vision Insurance - START DAY ONE! · Life and Disability Insurance, Paid Parental Leave and Adoption Assistance · Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts · Paid Training, Paid Time Off (PTO) and 11 Paid Federal Holidays, and any applicable state holidays · 401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience · Mental health benefits including coaching and therapy sessions · Tuition Reimbursement for qualifying employees enrolled in an accredited degree program related to the needs of the business, maximum of $5,250 per calendar year, employees are eligible for the program upon hire · Employee Ambassador preferred banking products
    $44.6k-65.5k yearly 46d ago
  • Fraud Investigator - Midvale, UT (In Office)

    Zions Bancorporation 4.5company rating

    Midvale, UT jobs

    **Zions Bancorporation** is one of the nation's premier financial services companies operating as a collection of great banks under local brands and management teams in high-growth western markets. Zions is regularly recognized by American Banker as one of the "Best Banks to Work For" and as having a top banking team in its list of "The Most Powerful Women in Banking." Our customers consistently vote us as the best bank in our local markets. We value our employees, and we are committed to search out, recognize and create fulfilling opportunities for outstanding people within our organization, rewarding them for their contributions to our success. We recognize that banking is a "local" business, and that to be successful, we must have very strong ties to the communities we serve and strong relationships with our customers. With benefits starting on day one, bank holidays, profit sharing and company-matched 401(k) contributions, Zions is dedicated to being an employer of choice in our communities. At Zions, the possibilities are endless. You bring the talent; we bring the opportunity. We are currently seeking a **Fraud Investigator** to join our team. This position will be in office, located at our Zions Technology Center in Midvale, UT. **What you'll do:** · Conducts financial crimes investigations of external and customer activity. · Writes clear and concise reports in an accurate and timely manner. · Communicates with branch, department managers, BSA Officers, and frontline groups as necessary, in researching and investigating cases. · Makes recommendations for closing account relationships to the Investigations management. Escalates identified risks to team leadership. · Uses various bank systems to conduct research of customer transaction activity including the case management system. · Keeps current on fraud and BSA/AML investigative operations and the application of the BSA and USA PATRIOT Act requirements along with training requirements for the investigative role. · Perform other duties as assigned. **Qualifications:** · A bachelor's degree in a related field or combination of investigative experience. Financial crime investigation experience preferred. A combination of education and experience may meet requirements. · Relevant Professional Certification: Association of Certified Anti-Money Laundering Specialists (ACAMS), Associate of Certified Fraud Examiners (ACFE) or Association of Certified Financial Crime Specialists (ACFCS) is a plus. · Basic working knowledge of fraud detection/prevention principals, BSA/AML Compliance as it applies to suspicious activity for money laundering, terrorist financing and fraud. · Basic understanding of complex financial transactions and business relationships and relationships between business entities. · Good understanding of bank operations as it relates to the flow of funds through financial institutions. · Good understanding of fraud, AML and terrorist financing red flags related to the identification of suspicious activity. · Ability to meet deadlines, work independently and adapt to changing priorities. · Good analytical skills, customer service and communication skills, both verbal and written. · Ability to manage deadlines, be organized, detail-oriented and high degree of accuracy. · Ability to write and translate complex situations into easily understood narratives. · Ability to be an independent thinker and to handle confidential, delicate and/or sensitive information or situations. · Strong PC skills desired with an emphasis in MS Excel and Word. This position is eligible to earn a base salary in the range of $44,625 to $65,450 annually depending on job-related factors such as level of experience and location **Benefits:** · Medical, Dental and Vision Insurance - START DAY ONE! · Life and Disability Insurance, Paid Parental Leave and Adoption Assistance · Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts · Paid Training, Paid Time Off (PTO) and 11 Paid Federal Holidays, and any applicable state holidays · 401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience · Mental health benefits including coaching and therapy sessions · Tuition Reimbursement for qualifying employees enrolled in an accredited degree program related to the needs of the business, maximum of $5,250 per calendar year, employees are eligible for the program upon hire · Employee Ambassador preferred banking products **Req ID:** 068882 Equal Opportunity Employer It is the policy of this corporation to provide equal employment and advancement opportunities to all employees and applicants for employment, without regard to race, color, religion, age (40 and over), sex, pregnancy, gender, disability, national origin, ethnic background, citizenship, veteran status, sexual orientation, gender identity and expression or any other characteristic protected by applicable law. This policy is established and administered in accordance with all applicable federal, state, and local laws. If you are an individual with disabilities who needs accommodation, or you are having difficulty using our website to apply for employment, please contact us at **************, Mon.-Fri. between 9 a.m. - 5 p.m. MST. Click here to view applicable Federal, State and/or local employment law posters.
    $44.6k-65.5k yearly 46d ago
  • Fraud Investigator

    Nymbus, Inc. 4.4company rating

    Jacksonville, FL jobs

    Job Description Nymbus (******************** is a high growth fintech company that enables financial institutions to transform their capabilities and drive value in today's digital finance world. At Nymbus, we believe when you set off on the path to innovation you should feel excitement and confidence, not fear and dread. With Nymbus we are bringing delight back into the banking process. We want our partners to be thrilled about the possibilities we are creating together and the lasting impact our collaboration will bring to the industry and consumers. The journey to growth begins with doing something different. And that journey starts with the great people that make Nymbus. Thank you for considering and entrusting Nymbus to be the catalyst that helps take your career through your next chapter. WORK ENVIRONMENT: We are a remote first company. This role, as most of our positions, is remote. You may be required at times to visit client sites or attend meetings at designated locations. POSITION SUMMARY: The Fraud Investigator plays a critical role in protecting the financial assets, operational integrity, and reputation of Nymbus clients by leading advanced investigations into complex and high-impact fraud cases across multiple payment channels and products. This role involves the proactive identification of suspicious patterns and anomalies through the review of transactional data, case alerts, and non-alert-based referrals from both internal and external sources. The Investigator will perform in-depth case analysis, connect cross-channel and cross-client fraud activity, and determine the root cause of fraudulent behavior. They will work directly with clients to present investigative findings, provide recommendations for risk mitigation, and ensure timely resolution of escalated cases. This includes preparing comprehensive reports, tracking key trends, and recommending targeted process enhancements. Collaboration is essential, as the Fraud Investigator partners closely with internal operations teams, external client contacts, and third-party fraud detection platforms to resolve cases efficiently and in compliance with regulatory standards. The role also involves drafting and maintaining investigative procedures, mentoring Fraud Analysts, and contributing to the development of enterprise-wide fraud prevention strategies. The ideal candidate will have proven expertise in fraud investigation, strong pattern-recognition skills, deep knowledge of financial regulations, and the ability to work effectively under pressure in a high-volume, deadline-driven environment. ESSENTIAL JOB FUNCTIONS/RESPONSIBILITIES: Include, but are not limited to: Lead end-to-end investigations into complex and high-impact fraud cases, ensuring timely and thorough resolution. Analyze transactional data across multiple sources to identify patterns, trends, and emerging fraud typologies. Develop and maintain detailed fraud reports for clients, highlighting findings, trends, and recommended actions. Collaborate with internal operational and support teams to ensure accurate documentation, escalation, and resolution of fraud incidents. Work with clients to provide investigative updates, final case reports, and recommended preventive measures. Conduct in-depth reviews of customer claims involving Debit card, Credit card, ACH, P2P, Bill Payments, and other payment channels, with a focus on complex and recurring cases. Identify gaps and recommend procedural enhancements to strengthen fraud prevention measures. Draft, update, and maintain fraud investigation procedures and best practices documentation. Serve as a subject matter expert for escalated fraud inquiries from Fraud Analysts and other team members. Track and report investigation metrics for client review. Stay current on industry fraud trends, regulatory changes, and compliance requirements to ensure investigative processes remain effective. Provide training and mentorship to Fraud Analysts on investigative techniques and case handling. QUALIFICATIONS: Associates degree in Business, Criminal Justice, Finance, or a related field preferred. Minimum 5 years of experience in fraud investigation or advanced fraud analysis, preferably in a financial institution or fintech environment. Proven track record managing complex investigations from initiation to resolution. Strong understanding of fraud detection tools and platforms (e.g., Verafin, DataVisor) and the ability to leverage multiple systems for analysis. Fraud certification (CFE, CFCI, or equivalent) strongly preferred. Expertise in identifying patterns, connecting data points, and recognizing emerging fraud trends. Strong understanding of banking operations, payment systems, and relevant regulations. Exceptional written and verbal communication skills, including the ability to prepare and deliver investigation reports to diverse audiences. Proven analytical, research, and problem-solving skills, with a detail-oriented mindset. Ability to work independently on complex assignments while collaborating effectively with cross-functional teams. Proficient in Microsoft Office and Google applications, with strong Excel and data analysis skills. Comfortable navigating multiple systems and applications in a fast-paced, deadline-driven environment. HOURS: Monday - Friday, 8:00 AM - 5:00 PM EST Rotating weekend coverage as scheduled Occasional flexibility may be required for urgent investigations or client needs. SALARY & BENEFITS: $65,000 - $75,000 Annual Salary Annual Cash Bonus and Equity Options commensurate with the role level and experience 100% Fully Remote Robust 401(k) plan with company match Insurance - Health, Dental and Vision (Nymbus covers 100% of the Healthcare and Basic Dental premiums) Flexible Paid Time Off Ready to join? We invite you to watch this video and learn who we are and how we build and innovates together! Let's Go!
    $65k-75k yearly 17d ago

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