Cross-Affiliate Marketing Manager (Banking) - AZ, CA, CO, NV, TX, UT
National Bank of Arizona job in Phoenix, AZ
Consistently ranking among American Banker magazine's "Best Banks to Work For" for over a decade, Zions Bancorporation is a "Collection of Great Banks" with local brand names and management teams in each of our major Western markets. And because we've known that, for over 150 years, our success has come from the exceptional dedication, experience and talent of our diverse employee base, we're committed to being the premier employer of choice.
Ready to make your mark on a legacy brand?
Our expanding marketing team is building something special-a dynamic, in-house Creative Studio and innovative Demand Center that will transform how we connect with customers. Under fresh leadership from our newly appointed CMO, we're reimagining what marketing can be while supporting a bank known for its experienced bankers, exceptional service, and local leadership deeply rooted in the communities we serve. This isn't just another financial marketing role - it's your chance to shape a creative vision with real impact.
With benefits starting on day one, 12 bank holidays, profit sharing and company-matched 401(k) contributions, Zions is committed to career growth and advancement. At Zions, the possibilities are endless. If you're ready to create work that actually matters, we're ready to review your application.
You bring the talent; we bring the opportunity.
We are looking for a Cross-Affiliate Marketing Manager who will lead strategic marketing initiatives, while partnering with internal and external stakeholders to ensure cohesive messaging and impactful execution. This role will drive integrated marketing efforts including campaign development, brand strategy, communication and content creation. A key focus will be managing partnerships with internal teams, including HR, Finance, IR and other enterprise teams, aligning marketing efforts with affiliate goals and corporate strategy.
This is an in-office position that will sit at a local corporate hub 5 days a week. This is not a hybrid role.
Essential Functions:
* Develop and execute cross-affiliate marketing strategies that support Zions Bancorporation's brand culture and business objectives.
* Partner with functional leaders to understand their goals and translate them into compelling internal and external marketing and communications strategies and campaigns. Initiatives include employer branding, financial communications, and corporate reputation.
* Drive communication strategies and tactics that support HR and Recruiting programs (e.g., talent acquisition, onboarding), finance updates (e.g., quarterly results, budgeting), and investor relations (e.g., earnings calls, support shareholder communications).
* Lead project management, ensuring strategic alignment, timely execution, and cross-functional coordination across internal teams and client stakeholders.
* Generate ideas and content for sales collateral, advertising, external websites, and printed signage for events.
* Coordinate and enforce branding guidelines and standards across departments and business lines.
* Ensure compliance with banking laws and regulations, as well as internal policies and procedures.
* Contribute to additional marketing tasks or strategic projects based on organizational needs.
* Mentor and train new staff and champion educational opportunities.
Salary Range: This position is eligible to earn a base salary in the range of $114,000 - $167,200 annually depending on job-related factors such as level of experience and location.
This is an in-office position that will sit at a local corporate hub 5 days a week. This is not a hybrid role.
Location Options: AZ, CA, CO, NV, TX, UT
Qualifications:
A master's or bachelor's degree in marketing, business, finance, or a related field is preferred. A minimum of 5+ years of experience in marketing, digital marketing, or a similar field with a focus on banking and/or retail bank products, or a related role.
* Skilled in weaving organizational history, mission and values into communications that resonate with diverse employee groups, potential hires and investors.
* Adept at building cross-functional relationships across departments, ensuring integrated messaging and smooth project execution.
* Ability to manage multiple projects simultaneously and effectively.
* Proficient in conducting market research and competitive analysis to inform marketing strategies.
* Strong written and verbal communication skills with the ability to present data findings clearly and persuasively.
Benefits:
* Medical, Dental and Vision Insurance - START DAY ONE!
* Life and Disability Insurance, Paid Parental Leave and Adoption Assistance
* Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts
* Paid Training, Paid Time Off (PTO) and 11 Paid Federal Holidays, and any applicable state holidays
* 401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience
* Mental health benefits including coaching and therapy sessions
* Tuition Reimbursement for qualifying employees enrolled in an accredited degree program related to the needs of the business, maximum of $5,250 per calendar year, employees are eligible for the program upon hire
* Employee Ambassador preferred banking products
Wire Transfer Specialist (in-office) - Bilingual Spanish speaking required - Midvale, UT or Phoenix, AZ
National Bank of Arizona job in Phoenix, AZ
Zions Bancorporation is transforming what it means to work for a financial institution. We operate in a fast-paced, information-driven environment, which means we need people who bring diverse experiences, perspectives, and expertise to meet ever-changing demands. Your ability to adapt, learn innovate and collaborate with a dynamic team helps us provide exceptional service to our customers and communities.
ETO is committed to helping our employees grow, develop and advance in their career. Our Workforce of the Future, DEI, and UpSkilling initiatives allow you to network across the organization, volunteer in our community, and build your technical and soft skills. We believe that investing in your success and well-being is an investment in our customers and our business.
Together we are building a culture that values diversity, celebrates growth, and creates a space of belonging for all our team members. Our people are what set us apart and make us great.
We are currently accepting applications for a Wire Transfer Specialist (Bilingual Spanish speaking required). The position will be in-office Monday-Friday 8:30 am-5:00 pm in Midvale, UT or Phoenix, AZ.
The ideal candidate will have the skills and experience necessary to:
* Perform functions related to wire transfers.
* Be responsible for daily wire processes and procedures, including entering and approving wires from clients into internal systems, exceptions processing, and OFAC processing.
* Set up and maintain access to our database, investigation processes.
* Prepare and enter all GL entries to the on-line systems.
* Reconcile, balance, and adjust GL accounts and client accounts as effected by the wire process.
* Assure all necessary wire information is properly and accurately completed.
* Maintain wire logs and properly execute wire documentation to comply with audit standards.
* Assist both internal and external clients in executing proper wire information and handle all inquiries and investigate issues within positions' latitude.
* Evaluate, respond, and correct any audit exceptions or concerns related to wires.
* Perform other duties as assigned.
Qualifications:
* Requires High School diploma or equivalent and some experience in wires processing, accounting, banking operations or other directly related experience.
* A combination of education or experience may meet requirements.
* Bilingual Spanish speaking required.
* Basic knowledge of accounting, balancing, banking, and electronic payment processing.
* Must be accurate and have effective communication, customer service, and computer skills.
* Ability to meet deadlines, resolve issues with assistance/direction.
* Knowledge of computer software including spreadsheets, word processing, etc.
Benefits:
* Medical, Dental and Vision Insurance - START DAY ONE!
* Life and Disability Insurance, Paid Parental Leave and Adoption Assistance
* Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts
* Paid Training, Paid Time Off (PTO) and 11 Paid Federal Holidays, and any applicable state holidays
* 401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience
* Mental health benefits including coaching and therapy sessions
* Tuition Reimbursement for qualifying employees enrolled in an accredited degree program related to the needs of the business, maximum of $5,250 per calendar year, employees are eligible for the program upon hire
* Employee Ambassador preferred banking product
Pay (depending on experience): $16.00-$23.00
AI Risk Governance Lead
Phoenix, AZ job
WHAT IS THE OPPORTUNITY? In support of CNB's strategic goal of becoming an Artificial Intelligence (AI) enabled bank, this role provides AI risk governance expertise that enables efficient and effective execution of AI risk strategy and initiatives while maintaining RBC's desired risk profile through robust risk oversight. This role also supports the design and implementation of CNB's AI risk governance framework aligned with related frameworks and policies and oversights the portfolio of internal policies and external regulations in relation to AI.
WHAT WILL YOU DO?
* Support adoption / adaptation of RBC's AI risk management framework and governance processes across the first and second line at City National Bank aligned with related frameworks and policies.
* In collaboration with Enterprise, develop, implement, and monitor effectiveness of the Group Risk Management (GRM) AI initiative strategy to deliver efficiencies in GRM operational processes. Identify and support implementation of relevant use cases for GRM.
* Works with various regulatory support functions for continuous monitoring and exam management, business unit/corporate and enterprise-wide business support groups to manage with cross-functional level issues associated with risk measurement.
* Work closely with enterprise stakeholders to ensure full adherence to responsible AI principles across the organization and establish and maintain ethical standards for our growing AI capabilities including assessment of GRM use cases inclusive of RBC existing capabilities.
* Aid in development and enhancement of CNB AI governance, policies and procedures including second line oversight of AI strategy.
* Act as a trusted advisor and an effective challenger to business leaders on AI strategy, initiatives and risks.
* Define clear ownership, roles, responsibilities, and accountability across business lines/functions in relation to AI.
* Drives day-to-day Core Team activities to meet project milestones and keep functions on track.
* Develops effective communication and training materials.
* Provide thought leadership in developing and executing processes with strategic importance and high visibility with CNB leadership.
* Regularly prepares status reports, performance metrics, presentations and guidance in accordance with the GRM program and financial industry regulations, ad-hoc and as requested by management.
* Assess AI-related risks, provide oversight and challenge, and monitor compliance with internal policies and external regulations while establishing the guidelines for the implementation of 2nd line of defense on AI requirements (e.g. Bank Secrecy Act, Know Your Client, Community Reinvestment Act, Code of Conduct, etc.).
* Successfully completes all required training and special projects as requested.
WHAT DO YOU NEED TO SUCCEED?
*Required Qualifications**
* Bachelor's Degree or equivalent
* 15+ years of progressive experience managing cross function initiatives to drive policy, regulatory, and business change in complex organizations.
* A strong understanding of AI concepts, technologies, and associated risks. Practical experience with AI model development or deployment would be a significant advantage.
* Extensive knowledge of data management including front-to-back data flows and processing, usage, and reporting.
* Extensive experience in developing Data Management/Governance solution for major financial institution.
* Expert collaboration and relationship management skills with the ability to manage ambiguity to drive impactful outcomes.
* Expert oral communication and presentation skills with extensive experience facilitating discussion and building consensus.
* A genuine interest or passion for AI Models, AI Technologies.
* Demonstrated ability to lead and manage teams effectively.
* Experience in interpreting and applying relevant regulations and industry best practices.
*Additional Qualifications*
* Prior experience with developing or enhancing AI/GenAI and/or technology/operational risk programs, and executing on regulatory remediation projects at banks or other financial institutions desired
* Quantitative analysis (preferably in Model governance) and data management experience required.
* Must possess demonstrated ability to think critically and facilitate change through collaborative effort.
* Strong interpersonal, verbal and written communication skills.
* Extensive knowledge and experience with various reporting, analysis, and presentation tools including MS Excel, PowerPoint.
* Proven ability to communicate and collaborate with cross-functional and senior stakeholders, influence decision-making at the higher levels of the organization and navigate a matrixed environment.
* Familiarity with evolving global AI regulatory landscapes.
* Understanding of AI technical concepts and data management.
* Advanced Master's degree or MBA will be a plus.
*WHAT'S IN IT FOR YOU?*
*Compensation*Starting base salary: $114,863 - $213,313 per year. Exact compensation may vary based on skills, experience, and location.
*Benefits and Perks*
At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including:
* Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date
* Generous 401(k) company matching contribution
* Career Development through Tuition Reimbursement and other internal upskilling and training resources
* Valued Time Away benefits including vacation, sick and volunteer time
* Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs
* Career Mobility support from a dedicated recruitment team
* Colleague Resource Groups to support networking and community engagement
Get a more detailed look at our *********************************
ABOUT US
Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at **********************************
*INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT*
City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
*Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled.
Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.
Lead Strategy Consultant
Phoenix, AZ job
WHAT IS THE OPPORTUNITY? This role drives the delivery of large scale, enterprise-wide initiatives and provides active direction to achieve organizational strategy through a variety of means including, but not limited to advising on strategic opportunities and alignment, strategic planning, and driving cross-functional execution. This leader will work with workstream and initiative leaders across the organization to ensure plans are well thought out and deliver an outstanding set of results and experiences for our clients, partners, colleagues and CNB, overall. Working in conjunction with transformation leaders, this role will provide guidance to various teams. On an on-going basis, this leader may also be called upon to identify, diagnose and assess areas across the organization where there is a specific need to define or align strategy, address blockers (process, planning, structure, etc.), and capture unique opportunities.
WHAT WILL YOU DO?
* Leads delivery of large scale, enterprise-wide initiatives.
* Overarchingly support executive leadership and key leaders to ensure strategic alignment and movement with speed on prioritized areas of focus.
* Lead cross-functional teams to address strategic questions, diagnose issues, develop plans, ultimately enabling initiatives to fully align to corporate strategy and direction, and more aggressively execute to realize success and expected business outcomes.
* Drive, direct, monitor and contribute to critical strategic initiatives-enterprise onboarding, servicing through Salesforce, data governance, progressive core modernization, controls and compliance process transformation, among others.
* Lead cross functional teams in managing and resolving key initiatives or projects that are critical to strategy success, including addressing risk, regulatory requirements, and blockers to strategy attainment.
* Influence key stakeholders and act as a strategic advisor on key areas of focus to enable CNB's strategy.
* Balance and influence multiple competing priorities and teams by providing oversight and guidance to actions of high importance; and creating and maintaining cross-organizational relationships to enable success.
* Influence, implement, and promote the adoption of the data governance operating model and related requirements in alignment with CNB's overall data strategy.
* All City National products, financial solutions and services are to be provided ethically and with integrity in a manner that is consistent with the client-first culture and values embodied in City National's PRIDE statement.
WHAT DO YOU NEED TO SUCCEED?
*Required Qualifications**
* Minimum 8 years of experience managing complex, large scale projects involving cross functional disciplines and/or geographical regions.
* Minimum 8 years of experience contributing to operational efficiency, systems development, and project management initiatives, or practicing related disciplines such as quality management, financial management and organization change management.
*Additional Qualifications*
* Track record of delivering functional expertise on transformations at an Enterprise level.
* High-value personal qualities - critical thinking and problem solving skills, ability to influence, work in teams, resourceful, responsible, tenacious, independent, self-confident, high-energy, etc.
* Familiarity with regulatory requirements, risk management, and compliance principles.
* Ability to develop short and long-term plans for all relevant levels of the enterprise/organization
* Must be a critical and strategic thinker with seasoned problem-solving, analytical and decision-making skills.
* Experience in Agile delivery, Lean, six-sigma, or other continuous improvement methodologies.
* Strong project management skills required.
* Excellent verbal and written communication skills required.
* Excellent organization and analytical skills with emphasis on planning and operations.
*WHAT'S IN IT FOR YOU?*
*Compensation*Starting base salary: $111,408 - $189,738 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions.
*Benefits and Perks*
At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including:
* Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date
* Generous 401(k) company matching contribution
* Career Development through Tuition Reimbursement and other internal upskilling and training resources
* Valued Time Away benefits including vacation, sick and volunteer time
* Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs
* Career Mobility support from a dedicated recruitment team
* Colleague Resource Groups to support networking and community engagement
Get a more detailed look at our *********************************
ABOUT US
Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at **********************************
*INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT*
City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
*Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled.
Supervisor Crisis Management
Phoenix, AZ job
*SUPERVISOR OPERATIONAL RESILIENCY* WHAT IS THE OPPORTUNITY? The Crisis Management Supervisor reports to the Manager of Operational Resiliency in the First Line of Defense. The position will lead a team in the development and implementation of all core activities of the Crisis Management Planning framework (Crisis Management, Incident Response, Testing, Tabletops, Training). This is a highly visible role requiring supervisory to liaise with senior leaders to coordinate incidents and effectively communicate and provide status both during and after.
WHAT WILL YOU DO?
* Provide 24x7 support for all Crisis Management Incidents by leading the Crisis Management Team and ongoing communications.
* Determine escalation to the Business Continuity Team and providing updates to senior business leaders.
* Create process for and lead Post-Mortem reviews of incidents to determine root causes and corrective action plans.
* Create and lead Crisis Management Working Group including defining roles and responsibilities, training, quarterly meetings/updates including Corporate Comm, HR, IT, Corp Security, Real Estate, et al.
* As part of the FLoD, the Crisis Management Supervisor works with multiple first responder areas, supports and manages strategic execution of the Crisis Management framework and its related components including but not limited to (Crisis Management, Incident Response, Testing, Tabletops, Training, Reporting).
* Coordinates and reviews First Line of Defense (FLoD) core activities of the Crisis Management Planning framework inclusive of gap assessments, risk measurement, appropriateness of mitigation strategies, and material risk identification.
* Ensures Crisis Management and the FLoD roles and responsibilities, timelines, and requirements are clear
* Drives the socialization, adoption, consistent and appropriate implementation, and ongoing maintenance of the Crisis Management policies, standards, methods, etc. across the bank.
* Leads team of Crisis Management Analysts and process alignment (e.g., disaster recovery coordination, tabletops, CM tools).
* Ongoing subject matter expertise on all Crisis Management regulatory requirements, defining threats, and risk scenarios in order to provide recommendations on changes or program enhancements required to address such requirements and threats.
* Acts as a Crisis Management Management advocate towards the front line business units ensuring business buy-in and facilitating integration of second line policies, standards, and minimum requirements.
* Aids in Board and Supervisor management reporting
* Performs Crisis Management awareness training relating to Risk Management, including new and changing policies, systems, and methodologies
* Assesses BC risks and policy/standard/procedure compliance relating to controls design, FLoD testing processes, FLoD testing results and sample based testing
* Provides support for Internal Audits and Regulatory Exams
* Ensures FLoD program compliance and maturity through
* KRI monitoring, monitoring of remediation plans and performing quality assessment reviews
* Understand and apply internal policies/procedures, laws and regulations and managing to regulatory requirements including but not limited to: FFIEC, OCC, FINRA, Federal Reserve
* Provides backup for Manager Operational Resilience
WHAT DO YOU NEED TO SUCCEED?
*Required Qualifications**
* Bachelor's Degree or equivalent
* Minimum 12 years of Crisis Management experience
* Minimum 3 years of financial services experience
* Minimum 3 years of project management experience
*Additional Qualifications*
* Demonstrated strong skills in applying Crisis Management planning principles to various levels (staff, management and executive) of the company.
* Able to effectively interact with peers, subordinates, internal and external customers and vendors.
* Excellent, analytical, problem solving, communication, and prioritization skills
* Demonstrated ability to influence and motivate individuals and teams.
* Advanced presentation skills and oral and written communication skills
* Excellent project management skills, which include task identification, project planning, and ability to understand scope of recovery efforts, ability to coordinate critical activities during continuity exercises and events, and proficiency with tools required to pull project together.
* Self-starter with the ability to work independently.
* Fully proficient with Microsoft Office applications, including (but not limited to) Word, Excel, Visio, and PowerPoint
*WHAT'S IN IT FOR YOU?*
*Compensation*Starting base salary: $111,408 - $189,738 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions.
*Benefits and Perks*
At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including:
* Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date
* Generous 401(k) company matching contribution
* Career Development through Tuition Reimbursement and other internal upskilling and training resources
* Valued Time Away benefits including vacation, sick and volunteer time
* Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs
* Career Mobility support from a dedicated recruitment team
* Colleague Resource Groups to support networking and community engagement
Get a more detailed look at our *********************************
ABOUT US
Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at **********************************
*INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT*
City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
*Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled.
Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.
\#CA-AP
\#LI-AP
Control Testing /Reporting Lead 1LOD
Phoenix, AZ job
WHAT IS THE OPPORTUNITY? The 1LOD Control Testing/Reporting Lead is a key strategic and integral role for the overall success of the bank. This role is responsible for (i) with the guidance of Manager Control Testing/Reporting, responsible for building sustainable processes with appropriate risk mitigation activities; (ii) consulting risk owners on how to design and implement controls to mitigate the risks in a process; (iii) leading the analysts to perform control testing that evaluate the design and operating effectiveness of CNB's first line key controls; (iv)analyzing, aggregating, and articulating the results/issues/recommendations related to control testing activities; and (v) maintaining a thorough understanding of CNB's Internal Controls Management Policy, control testing methodologies, and related regulatory and compliance standards. This dynamic position provides opportunities for working across CNB, including across the business, 2LOD and internal audit.
WHAT WILL YOU DO?
* With the guidance of Manager Control Testing/Reporting, responsible for building sustainable processes with appropriate risk mitigation activities
* Consulting risk owners on how to design and implement controls to mitigate the risks in a process
* Responsible for planning, executing, and reviewing Control Assessments (i.e. Testing) that evaluate the design and operating effectiveness of CNB's first line Key Controls
* Maintain a thorough understanding of CNB's Internal Controls Management Policy and Standards, control testing methodologies, and related regulatory and compliance standards, including but not limited to enterprise risk management, data governance, third party risk management, model risk management, business continuity, fraud risk management, and associated regulations, guidance, and regulatory expectations
* Develop robust and scalable testing modules, scripts, and other guides including testing approach for evaluating the effectiveness of CNB's first line Key Controls to mitigate key risk exposures related to regulatory requirements and CNB risk policies and standards
* Exhibit high attention to detail in documentation of control evaluation work papers and remediation of reviewer's commentary
* Exhibit high attention to detail and strategic thinking in analyzing, aggregating, and articulating the results/issues of control testing activities and value-add opportunities for improvement of Key Controls to CNB Senior Management and other stakeholders
* Contribute to the articulation of results/conclusions/memos of control testing activities and communicate to key stakeholders across CNB
* Support development, implementation, and continuous improvement of tools, templates, and best practices that support control testing and reporting activities
* Assist with the validation and closure of control issues as identified through testing
* Maintain solid working relationships with 1LOD, 2LOD and internal audit
* Supports a high-performance environment by fostering an inclusive work environment, helping/elevating peers, and taking ownership of individual developmental goals
* Acts as brand ambassador of the CoE by developing solid working relationships across the organization as to facilitate communication and strategic partnerships
* Contribute to ad-hoc assignments and special projects
WHAT DO YOU NEED TO SUCCEED?
*Required Qualifications**
* Bachelor's Degree or equivalent
* Minimum 5 years of experience in controls testing, internal audit, quality control roles, or other complimentary capacities, preferably within the financial services industry, a public accounting firm, or with a financial institutions regulator
* Minimum 3 years of experience in the financial services industry
*Additional Qualifications*
* Preferred Certifications: CPA - Certified Public Accountant, CIA - Certified Internal Auditor, CISA - Certified Information Systems Auditor, and CISSP - Certified Information Systems Security Professional
* Knowledge of FINRA, SEC, MSRB, FRBNY and OCC rules and regulations
* Experience with operating in a highly matrixed environment
* Excellent communication and presentations skills
* Demonstrated experience supporting risk projects across multiple business lines offering a wide variety of financial services products and services
* Excellent analytical and complex problem-solving skills
* Knowledge of the financial services sector, particularly with the competitive dynamics and products in banking and risk management
* Strong time management skills
*WHAT'S IN IT FOR YOU?*
*Compensation*Starting base salary: $77,000 - $143,000 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions.
*Benefits and Perks*
At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including:
* Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date
* Generous 401(k) company matching contribution
* Career Development through Tuition Reimbursement and other internal upskilling and training resources
* Valued Time Away benefits including vacation, sick and volunteer time
* Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs
* Career Mobility support from a dedicated recruitment team
* Colleague Resource Groups to support networking and community engagement
Get a more detailed look at our *********************************
ABOUT US
Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at **********************************
*INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT*
City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
*Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled.
Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.
Treasury Management Sales Associate - Phoenix (AZ)
National Bank of Arizona job in Phoenix, AZ
At National Bank of Arizona, we're a community of professionals with relationships at our core. We strive to promote an engaging environment with accessible leadership and on-going employee development. National Bank of Arizona was founded on the premise of building local relationships, we pride ourselves on providing our clients, shareholders and each other with the best possible tools, resources and opportunities. Our workplace culture is based on inclusivity and collaboration, so we can give our customers as well as our employees the best possible environment to thrive. More than 40 years later, our approach hasn't changed. At NBAZ, the possibilities are endless - come for the job, stay for a career.
NBAZ's Treasury Management division is the company's number one fee income source and includes Treasury, Merchant Services, Foreign Exchange and Investment Services. NBAZ TM manages an annual revenue stream of $12-$15MM, producing $2.5MM new revenue annually!
This opportunity is designed for growth into a rewarding Treasury Management sales career. Learn the latest customer service techniques and develop your professional selling skills in Treasury Management. Work directly with internal partners and leadership, NB|AZ customers, vendors and sales professionals that drive our business.
Essential Functions:
Assist TM Sales management with creating line of business data and revenue reporting and presentations.
Serve as liaison between TM Sales and Marketing for key initiatives.
Manage creation and maintenance of sales proposal tools.
Oversee maintenance of department SharePoint site.
Provide TM Sales Officers with pre-call research, develop proposals, and prepare post-sales customer documentation.
Serve as a liaison between the customer, the sales officer, and the implementation team to ensure a satisfactory implementation experience.
Provide sales backup for the TM Sales Officers and may conduct joint sales calls with the TM Sales Officers and Relationship Managers.
Take ownership of customer portfolios and share knowledge.
Successfully analyze and communicate decisions that can impact the client.
Other duties as assigned.
Qualifications:
Requires a degree and some experience with treasury management products, bank products, sales, customer service or other directly related experience. A combination of education and experience may meet requirements.
Knowledge of customer service, sales, banking, and electronic payment processing.
Must have excellent written and verbal communication skills, customer service skills, and PC skills.
Working knowledge of Microsoft Office Suite, especially Excel and Power Point, and Adobe Acrobat.
Ability to meet deadlines, resolve issues.
Strong interpersonal and presentation skills are a must for representing NB|AZ in diverse environments.
Benefits:
Medical, Dental and Vision Insurance - START DAY ONE!
Life and Disability Insurance, Paid Parental Leave and Adoption Assistance.
Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts.
Paid Training, Paid Time Off (PTO) and 11 Paid Federal Holidays.
401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience.
Mental health benefits include coaching and therapy sessions.
Tuition Reimbursement for qualifying employees.
Employee Ambassador preferred banking products.
Manager III Operations
Phoenix, AZ job
WHAT IS THE OPPORTUNITY? Responsible for planning, controlling and directing an operational function and its staff. Through accurate forecasting, this position will ensure that the assigned budget center(s) stay within budget allotment. This position relies on Operations Supervisor or Operations Officer to oversee the day to day activities of the department, so its focus can be on the long-term, more strategic activities of the department and its function. Responsible for all projects assigned to operational department, compliance related activities and serves as subject matter expert and liaison on cross-functional task forces and project teams. Fulfill the role of a Third-Party Risk Owner by adhering to the Third Party Management Lifecycle policy. Responsible for managing the risks associated with third party engagements to include ongoing management and monitoring of each third party. Perform annual risk assessments to include, but not limited to VMO, BCP and other related requirements. Primary responsibility of maintaining required elements of the Business Continuity Management Program to create and maintain sufficient and appropriate plans, procedures and awareness to ensure preparedness for the continuity of day-to-day operations during a business continuity event.
WHAT WILL YOU DO?
* Builds and manages a strong and diverse operations organization to meet business objectives and maximize productivity, quality, customer service/satisfaction, colleague morale, retention, controls on operating risk, and financial goals.
* May function as primary liaison with Core Banking, Commercial Banking Centers, other line units/departments, and vendors; ensures a good working relationship is maintained between departments and colleagues.
* Ensures activities are in compliance with legal/regulatory requirements and CNB policy and procedure with specific emphasis on BSA and USA Patriot Act. This includes adherence to all internal and external requirements related to OFAC, AML, CTR, EDD and all other applicable compliance related functions as appropriate to the departmental assignment.
* Ensures staff receives appropriate training to maintain proper risk-related controls and knowledge of applicable regulatory requirements.
* Ensures that staff makes the appropriate decisions, which may include escalating to management, referring client transactions to KYC Department for enhanced due diligence or Compliance Investigations for potential Suspicious Activity Reporting as required under BSA regulations or Corporate Security for potentially fraudulent activities.
* Perform BSA/AML/OFAC reviews of client transactions as applicable to the departmental assignment.
* Manages and/or participates in departmental and bank-wide projects: formulates project plans; manages project resources (internal and external), tracks task assignments, and facilitates project meetings; implements strategy and project steps with consideration to constraints of budget, schedule and impact.
* Identifies, recommends and implements new processes, procedures and products to improve workflow, efficiency and/or profitability; oversees or participates in operations development and improvement programs.
* Responsible for developing business cases for initiating a project to implement new and/or improve business processes. Ability to seek and obtain the necessary approvals.
* Creates and facilitates changes by integrating new systems or processes with existing ones; measures results and identifies necessary corrective actions required to meet goals.
* Establishes and communicates a clear understanding of internal/external customer requirements and the importance of strong service relationships; maintains customer service standards and monitors and responds to trends.
* Seeks and implements industry best practices across operations; remains knowledgeable in industry trends and developments.
* Effectively communicates to inform, persuade, influence and direct others.
* Participates in the budget process and other finance related projects that impact the department and/or its function. Reviews monthly budgetary reports and general ledger reports to monitor expenses and adherence to budgetary guidelines.
* Directly or indirectly oversees all Human Resources and related functions, including hiring staff and personnel issues. This includes timely completion of performance appraisals, accurate payroll records, and the development and career planning of staff.
* Performs other duties as assigned or requested.
* Responsible and accountable for appropriate quality controls related to the financial products the bank provides, the services the bank delivers, the processes employed and the incentives with which colleagues are awarded.
* All City National products, financial solutions and services are to be provided ethically and with integrity in a manner that is consistent with the client-first culture and values embodied in City National's PRIDE statement.
WHAT DO YOU NEED TO SUCCEED?
*Required Qualifications**
* Minimum 7 years banking operations experience in a financial institution required.
* Minimum 7 years banking and operations management experience.
* Minimum 3 years experience in managing projects and/or teams required.
*Additional Qualifications*
* Management experience within financial services operations.
* Critical and strategic thinker. Knowledge of applicable regulatory requirements.
* Seasoned problem-solving, analytical and decision-making skills.
* Strong project management skills.
* Excellent verbal and written communication skills.
* Ability to create influential documents, presentations and group or team facilitation. Working knowledge of financial and budget process.
*WHAT'S IN IT FOR YOU?*
*Compensation*Starting base salary: $92,114 - $156,880 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions.
*Benefits and Perks*
At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including:
* Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date
* Generous 401(k) company matching contribution
* Career Development through Tuition Reimbursement and other internal upskilling and training resources
* Valued Time Away benefits including vacation, sick and volunteer time
* Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs
* Career Mobility support from a dedicated recruitment team
* Colleague Resource Groups to support networking and community engagement
Get a more detailed look at our *********************************
ABOUT US
Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at **********************************
*INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT*
City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
*Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled.
Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.
Loan Closing Administrator - Commercial Loan Fulfillment
Mesa, AZ job
Zions Bancorporation is one of the nation's premier financial services companies operating as a collection of great banks under local brands and management teams in high-growth western markets. Zions is regularly recognized by American Banker as one of the "Best Banks to Work For" and as having a top banking team in its list of "The Most Powerful Women in Banking." Our customers consistently vote us as the best bank in our local markets. We value our employees, and we are committed to search out, recognize and create fulfilling opportunities for outstanding people within our organization, rewarding them for their contributions to our success. We recognize that banking is a "local" business, and that to be successful, we must have very strong ties to the communities we serve and strong relationships with our customers.
With benefits starting on day one, 12 bank holidays, profit sharing and company-matched 401(k) contributions, Zions is dedicated to being an employer of choice in our communities. At Zions, the possibilities are endless. You bring the talent; we bring the opportunity.
We are seeking a Loan Closing Administrator to join Zions Bancorporation. The Loan Closing Administrator plays a key role in the loan closing process and is responsible for interacting with Relationship Managers, various internal teams, and legal counsel to help facilitate a smooth loan closing.
The Loan Closing Administrator will:
* Review complex loan documentation and loan terms to ensure consistency with Credit approval
* Prepare a Closing Due Diligence needs list and work directly with the Relationship Manager team to ensure all closing requirements are met
* Collateral document review
* Clear QC findings, Document exceptions and setting up Ticklers for Post Close items
Requirements:
* 4+ years of Complex C&I or Commercial Real Estate documentation/closing or other similar experience
* Working knowledge of Commercial and Industrial and/or Real Estate Loan Closing processes, or lending compliance and regulations, loan systems and loan documentation.
* Strong working knowledge of loan principles and processes.
* Ability to read and interpret complex loan and legal documentation.
* Strong analytical and research skills.
* Must be accurate, detail oriented and can multi-task and prioritize.
* Must have strong problem resolution, audit, customer service and communication skills, both verbal and written.
* Demonstrate the ability to utilize sound judgment and to proactively seek assistance when needed.
* Ability to work under limited supervision.
* Ability to communicate effectively with Relationship Managers internal/external legal counsel and Credit Management.
* Strong computer skills, including Microsoft Word and Excel and Adobe
* Ability to assist with training and mentoring less experienced loan specialists/closers may be required.
* Bachelor's degree in business, Finance or a related field. A combination of education and experience may meet requirements.
Location:
The position is in-office 5 days per week (Mon-Fri) and the candidate must be within commuting distance of one of the following locations:
* Phoenix, AZ
* Los Angeles, CA
* Denver, CO
* Las Vegas, NV
* Houston, TX
* Midvale, UT
Compensation: $27/hr- $50/hr depending on experience and location
Benefits:
* Medical, Dental and Vision Insurance - START DAY ONE!
* Life and Disability Insurance, Paid Parental Leave and Adoption Assistance
* Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts
* Paid Training, Paid Time Off (PTO) and 11 Paid Federal Holidays
* 401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience
* Mental health benefits including coaching and therapy sessions
* Tuition Reimbursement for qualifying employees
* Employee Ambassador preferred banking products
Apply now if you have a passion for impactful outcomes, enjoy working collaboratively with co-workers, and want to make a difference for the clients and communities we serve.
Appraisal Review Manager - Residential - UT, CO, TX, AZ, NV
National Bank of Arizona job in Phoenix, AZ
Zions Bancorporation is one of the nation's premier financial services companies operating as a collection of great banks under local brands and management teams in high-growth western markets. Zions is regularly recognized by American Banker magazine as having a top banking team in its list of "The Most Powerful Women in Banking." Our customers consistently vote us as the best bank in our local markets. We value our employees, and we are committed to search out, recognize and create fulfilling opportunities for outstanding people within our organization, rewarding them for their contributions to our success. We recognize that banking is a "local" business, and that to be successful, we must have very strong ties to the communities we serve and strong relationships with our customers.
With benefits starting on day one, 12 bank holidays, profit sharing and company-matched 401(k) contributions, Zions is dedicated to being an employer of choice in our communities. At Zions, the possibilities are endless. You bring the talent; we bring the opportunity.
The Appraisal Review Manager selected for this opportunity will be working within Real Estate Technical Services to support daily operations across multiple teams. This dynamic position will require the successful candidate to be comfortable with change, development of new skills, and consistently being self-driven to balance multiple responsibilities simultaneously within prescribed deadlines. This role will report to the new Enterprise Technology Center in Midvale, UT.
Responsibilities:
* The Appraisal Review Manager is responsible for the residential appraisal review area and serves as liaison, efficiency expert and problem-solver between loan production and the residential Appraisal Review Department.
* Participates in the automation of the appraisal procurement, review, scoring and system monitoring process to ensure industry "best practices" and provide a competitive advantage.
* Manages the daily operations, focusing on increasing reliability, accuracy and efficiencies relating to procurement and review of residential real estate appraisals for consumer and mortgage lending, across all regions.
* May be required to perform appraisal reviews.
* Develops, administers, and manages the training of the appraisal review specialists, for both direct reports and applicable bank staff.
* Manages the consumer and mortgage lending "appraisal dispute" function for consumer and mortgage lending customers.
* Resolves appraisal disputes and appraiser or client complaints, as necessary.
* Performs project management leadership functions as a project manager or team member, as needed.
* May be responsible to drive process improvement initiatives, including gathering and documenting business requirements.
* Strong project management experience and data analytics proficiency preferred.
* Possesses proficiency in MS Office, as well as experience in Power BI, Power Apps, Power Automate, and TEAMS. Proficiency in SQL and Python, preferred.
* Assists in all phases of third-party supplier risk management life cycle for valuation services vendors.
* Keeps abreast of industry knowledge and regulations pertaining to appraisal methodology and secondary mortgage market policies and procedures to ensure both regulatory and investor compliance.
* Provides oversight to executive management by developing and providing various departmental reports, as necessary, to department management.
* Facilitates the efficient integration of all applicable operating systems.
* Responsible to ensure compliance with bank policies, federal regulations and USPAP standards.
* Ensures that appraisals are consistent with regulations.
* Responsible for interpreting and implementing current regulations.
* May also order appraisals to control costs, ensure independence between loan and appraisal departments and give proper instructions for the appraisers.
* Responsible for hiring, transfers, terminations, and performance evaluations.
* Other duties as assigned.
Qualifications:
* Requires a bachelor's degree in business, finance, or related fields,
* 6+ years of directly related appraisal, credit, or financial analysis or equivalent.
* Management experience required. Management experience at a federally regulated institution preferred.
* Certified Residential Appraiser license required at a minimum.
* Professional appraisal association designation preferred.
* Requires advanced knowledge of appraisals, appraisal practices, principles, applications, and methods.
* Advanced knowledge of audit procedures, legal and regulatory requirements.
* Must possess applicable appraisal licensing, valuation experience and requisite mortgage and consumer lending knowledge to facilitate the efficient integration of all applicable operating systems.
* Must have strong management, client relations and communication skills, both written and verbal.
* Must possess advanced analysis and problem-solving skills.
* Ability to work with internal and external clients.
* This position is eligible to earn a base salary in the range of $115,000 to $145,000 annually depending on job-related factors such as level of experience and location
* Work Location:
This position can be located at one of our headquarters in the following locations:
* Phoenix, AZ
* Denver, CO
* Las Vegas, NV
* Houston, TX
* Midvale, UT
Benefits:
* Medical, Dental and Vision Insurance - START DAY ONE!
* Life and Disability Insurance, Paid Parental Leave and Adoption Assistance
* Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts
* Paid Training, Paid Time Off (PTO) and 11 Paid Federal Holidays
* 401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience
* Mental health benefits including coaching and therapy sessions.
* Tuition Reimbursement for qualifying employees
* Employee Ambassador preferred banking products
Program Mgr III
Phoenix, AZ job
WHAT IS THE OPPORTUNITY? This role is responsible for the management of major programs across the bank. This position is responsible for the planning, implementation and successful delivery of one or more key programs, leading project teams and Project Managers that are each responsible for elements therein. This includes architecting program or project structures, plans to enable fulfillment an articulated business strategy and managing large program budgets. The Program Manager will also need to be able to quickly assess the health of the portfolio and make recommendations to improve delivery capability. They will manage end-to-end complex cross-line of business impacting change initiatives in alignment with CNB's Enterprise Change Management Framework. This includes all phases of program delivery from idea generation, business case development, planning, execution and transition to BAU. They will challenge/review program status in partnership with business and technology stakeholders to ensure sound risk and issue management throughout the project lifecycle. Program elements may include areas such as organization structure, processes, operational support and technology. Role will be instrumental in driving and tracking program activities, negotiating changes in plans and effective communication with all stakeholders and senior management. Success of program outcomes will be measured by the implementation and fulfillment of a strategy and realization of program's defined benefits and results.
WHAT WILL YOU DO?
* Establish and drive delivery of program plan objectives, coordinating activities across multiple departments and projects to achieve program goals.
* Define and establish program and governance structures to support successful delivery and manage program risk
* Manage large complex programs and projects as needs dictate
* Reviews and approves project plans for conformance to program strategy, program plan and schedule.
* Leads and facilitates high-level meetings for program plan requirements and to develop schedules and milestone measurements.
* Accountable to program stakeholders and senior management for schedule, budget, quality and outcome of all program elements.
* Communication liaison with key stakeholders, coordinating and holding periodic briefings/status updates.
* Create strategies for risk mitigation and contingency planning.
* Understand cross-program dependencies
* Provide guidance and leadership to a matrixed Program & Project Team.
* Manage team of junior program / project managers.
* Adhere to CNB Project Management Guidelines and delivery methodologies when applicable
* Complies fully with all Bank Operational policies and procedures and completes all required training.
WHAT DO YOU NEED TO SUCCEED?
*Required Qualifications**
* Bachelor's Degree or equivalent
* Minimum 7 years of experience in managing PMO functions and/or end-to-end complex change programs independently with multi-department/Line of Business impact.
* Minimum 7 years banking/financial services and/or technology industry experience
*Additional Qualifications*
* Banking experience highly preferred
* Management Consulting background highly preferred
* PMP or Master's Degree preferred.
* Understands full project lifecycle, can assess impacts, including people, process and technology, manage scope/schedule/risks and deliver project results
* Can drive organizational change and understands how to structure program governance and reporting at the portfolio level
* Can think strategically and effectively manage relationships with business partners
* Strong executive presentation skills and ability to influence business decisions in alignment with strategic goals/objectives
* Experience with Commercial and Consumer lending highly preferred
* Experience in structured analysis, strategy, problem-solving and critical thinking
* Expert with the MS Office Suite with a focused ability to create concise and compelling presentations (Project Plans in MS Project, Presentations in PowerPoint, Word, Excel, etc).
* Must have strong business savvy with good diplomacy skills in order to influence and be effective with senior executives.
* Exceptional written and verbal communication skills
* Exceptional leadership, coaching and negotiation skills.
* Scheduling and budgeting experience.
* Demonstrated ability to problem solve and exercise solid judgment
* Demonstrated ability to communicate with highly technical as well as functional partners
* Must be extremely knowledgeable with bank-wide strategic plans and direction.
* Must be extremely knowledgeable in all aspects of project methodology, various project management tools and techniques across all program and project activities
* Knowledge or experience in the implementation and/or support of applications and/or infrastructure environments within a technology organization a plus
*WHAT'S IN IT FOR YOU?*
*Compensation*Starting base salary: $122,535 - $208,715 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions.
*Benefits and Perks*
At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including:
* Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date
* Generous 401(k) company matching contribution
* Career Development through Tuition Reimbursement and other internal upskilling and training resources
* Valued Time Away benefits including vacation, sick and volunteer time
* Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs
* Career Mobility support from a dedicated recruitment team
* Colleague Resource Groups to support networking and community engagement
Get a more detailed look at our *********************************
ABOUT US
Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at **********************************
*INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT*
City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
*Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled.
Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.
Mortgage Loan Underwriter Senior
Phoenix, AZ job
WHAT IS THE OPPORTUNITY? The role of the Underwriter III is to evaluate the credit risk against company standards and to determine the borrower's ability to repay a residential mortgage. The Underwriter III analyzes and interprets the most complex financial and non-financial data decisioning the requests with the goal of achieving the optimal quality asset for the bank while satisfying the needs of borrower. The Underwriter III is also responsible for LLCs along with other complex borrower types. The Underwriter III works within established lending authorities and guidelines, with complex or unusual situations escalated to the next highest authority level for resolution. This includes mentoring and training of Underwriters I and II including second level reviews.
What you will do
* Reviews the loan package received to ensure completeness verifying that all supporting documents are included to make a credit decision per established policies
* Identifies issues and recommends appropriate resolution within policy service level agreements
* Analyzes and determines the financial capacity of the borrower's ability to repay:
* Performs credit analysis, financial statement analysis, cash flow analysis, liquidity qualification and payment calculation spreads
* Reviews for stability of residency and employment
* Verifies income per established policy
* Identifies any exceptions to current policies
* Documents a reasonable conclusion mitigating any identified risks supporting the request will be repaid
* Accurately sets and clears conditions
* Interacts with RLC and Processor throughout the life cycle of the loan, providing information, updates and assistance as required
* Updates System(s) with pertinent information and appropriate data as required
* Renders a decision within his/her lending authority. If deal is outside of lending authority, provides a recommended decision and submits for appropriate level signing authority
* Originates appropriate client letters; Commitment, Counter Offer, Declination
* Certifies and provides a final Workbook to the Processor
* Ensures compliance with bank and statutory/regulatory guidelines
* Client Satisfaction
* Promotes a team environment fostering a positive working environment
* Functions as a collaborator and innovator to drive continuous improvement
* Provides guidance and support to the RLC and Processor when required
* Utilizes systems and tools to ensure that the RLC's are updated on the status of loans
* Interacts and communicates daily with all levels as required to support business units, Processors, Funding/Doc Prep to ensure requirements are understood and met
* Provides timely, complete and accurate response to inquiries
* Handles all situations in a professional and ethical manner
* Takes the lead in resolving problems for his/her own loans; assisting Underwriters I and II with resolutions
* Supports and contributes to the quality and customer satisfaction goals of the bank
* Productivity
* Ensures all goals and service level agreements (SLAs) are met
* Tracks, logs and provides daily, weekly, monthly, quarterly reporting of production statistics as defined by management
* Consistently meets quality control and data integrity standards
* Effectively utilizes available systems, workflow and imaging tools
* Mentor and train Underwriters I and II
* 2nd level review of Underwriters I and IIs' work
* Performs other duties as assigned by Management, including participation in projects, process improvement initiatives, etc.
*Must-Have**
* Minimum 7 years of experience as an Underwriter in a financial services or mortgage banking environment required.
* Minimum 7 years of experience in jumbo and super jumbo underwriting to investor or organization's guidelines required
* Minimum 7 years of experience with state and federal lending regulations (i.e., Ability to Repay (ATR), RESPA, Reg B, Reg O, Reg Z, Fair Lending, etc.).
*Skills and Knowledge*
* Bachelor's degree in Business, Finance or Economics or related discipline with 10 or more years of experience in a mortgage banking environment required
* Familiar with FNMA/FHLMC guidelines
* Computer literate with experience using Microsoft applications with mortgage industry standard software, preferably InterLink E3 or NetOxygen/Gallagher.
* Superior ability to communicate effectively in both verbal and written form
* Strong time management skills to plan and organize a high daily loan volume
* Strong ability to be very detail oriented
* Must be a team player and work constructively with their fellow colleagues
* Specific knowledge and exposure to funding and loan documentation to resolve more complex situations such as occur with LLC's, irrevocable trusts, and Co-operatives
*Compensation*
Starting base salary: $41.83 - $66.81 per hour. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions.
**To be considered for this position you must meet at least these basic qualifications*
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
*Benefits and Perks*
At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues. Get an inside look at our ****************************************************************************************************
ABOUT CITY NATIONAL
City National Bank, a subsidiary of Royal Bank of Canada, is the largest bank headquartered in Los Angeles with $92.03 billion in assets as of April 30, 2024. Founded in 1954, City National provides personalized banking, investment and trust services in select markets including Los Angeles, Orange County, San Diego, the San Francisco Bay Area, New York City, Nashville, Atlanta, Delaware, Las Vegas, Washington D.C. and Miami.* In addition, the company and its investment affiliates manage or administer $96.83 billion in client investment assets. City National is dedicated to strengthening communities, and in 2023 alone, the company made more than $11 million in charitable contributions to nonprofits that support the communities it serves.
*City National Bank does business in Miami and the state of Florida as CN Bank.
For more information about City National, visit *********************
*EQUAL OPPORTUNITY EMPLOYER & REASONABLE ACCOMMODATION*
City National Bank is an equal opportunity employer committed to promoting and maintaining a diverse, equitable and inclusive working environment where differences are valued and encouraged. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other basis protected by the laws or regulations in the locations where we operate or in our Code of Conduct. **************************************************************************************************
If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation for any part of the employment process. Please contact us via mailto:*************************) or leave a message at *************. These contact methods are dedicated to applicants whose disability prevents them from successfully applying online. Only messages left for this purpose will be returned. Responses may take up to two business days.
Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.
Client Service Associate/Teller (40 Hours) - Mesa Main (AZ)
National Bank of Arizona job in Mesa, AZ
At National Bank of Arizona, we're a community of professionals with relationships at our core. We strive to promote an engaging environment with accessible leadership and on-going employee development. National Bank of Arizona was founded on the premise of building local relationships, we pride ourselves on providing our clients, shareholders and each other with the best possible tools, resources and opportunities. Our workplace culture is based on inclusivity and collaboration, so we can give our customers as well as our employees the best possible environment to thrive. More than 40 years later, our approach hasn't changed. At NBAZ, the possibilities are endless - come for the job, stay for a career.
NBAZ is looking for a seasoned Client Service Associate (Teller) to join Arizona's #1 Community Bank in our Mesa Main branch. If you are passionate about being part of a community, being a team player, and helping others reach their financial goals, then we are interested in speaking with you!
Essential Functions:
* Responsible for accurately processing debit and credit transactions in compliance with established policies and procedures, while maintaining an acceptable balancing record.
* Identifies and addresses clients' needs by providing a variety of services which may include opening new accounts, issuing counter checks, performing account maintenance, issuing/activation ATM cards, performing money transfers, ordering checks, receiving loan payments, etc.
* Resolves clients' problems either through direct personal action or referral to alternative branch or bank resources.
* Identifies and maximizes cross-sell the banks' opportunities through exploring needs.
* Other duties as assigned.
Qualifications:
High School Diploma or equivalent and some cashiering, customer service, balancing or other related experience.
Schedule: Monday - Friday: 8:15 A.M. - 5:15 P.M.; 40 hrs./wk.
* Basic knowledge of math, cashiering, balancing, debits, credits, bank products and/or banking.
* Must have solid balancing and customer service skills.
* Ability to cross-sell bank products based on client's needs.
* Bilingual proficiency in English and Spanish languages, is preferred.
Pay range: $17.00 - $21.75 per hour, depending on experience.
Benefits:
* Medical, Dental and Vision Insurance - START DAY ONE!
* Life and Disability Insurance, Paid Parental Leave and Adoption Assistance.
* Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts.
* Paid Training, Paid Time Off (PTO) and 11 Paid Federal Holidays.
* 401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience.
* Mental health benefits include coaching and therapy sessions.
* Tuition Reimbursement for qualifying employees.
* Employee Ambassador preferred banking products.
Operational Risk Fraud Oversight Manager II
Phoenix, AZ job
WHAT IS THE OPPORTUNITY? Operational Risk Management (ORM) is responsible for providing independent and objective oversight of the management of risks arising from City National Bank's business processes, people, systems or external events. Working with the Enterprise Risk Manager for Fraud and Payment Systems, the Fraud Manager II will contribute to the ongoing review and monitoring of operational risk programs executed by assigned 1LOD business or corporate unit(s), including Risk and Control Assessments, Control Management Activities, Key Risk Indicators, Operational Risk Events, Issue Management, Scenario Analysis, Risk Appetite, Products and aggregating and reporting of operational risk information to the Management Risk Committee, Risk Committee of the Board and RBC.
The Fraud Manager II is responsible for providing advisory and oversight for Fraud within ORM, with a particular focus on strengthening operational risk management efforts to support decision-making. This position provides an excellent opportunity to strengthen the operational risk management framework, which includes risk identification and assessment; risk measurement; risk controls; and risk monitoring and reporting to improve operational resilience.
WHAT WILL YOU DO?
All responsibilities are related to Fraud:
* Work collaboratively with assigned business or corporate unit(s) to embed an understanding of the risk profile and risk appetite of the bank.
* Review and challenge operational risk practices against CNB operational risk framework and policies, including but not limited to 1LOD output of risk identification assessments and scenario analysis, Risk and Control Self Assessments (RCSA's), Key Risk Indicators (KRI's), material existing and emerging exposures, Operational Risk Events (ORE) reporting, and issue resolution.
* Understand material existing and emerging risks which align with assigned business or corporate unit(s) to ensure operation within risk appetite and fair representation of the operational risk profile
* Review, challenge and monitor 1LOD risk appetite and key indicators, and their performance to risk appetite levels
* Review and challenge whether 1LOD strategic priorities sufficiently consider the full spectrum of risks, and whether all risks have been adequately assessed across all strategic priorities
* Provide advisory, oversight, and challenge to 1LOD development and implementation of business processes, procedures, and controls to adhere to operational risk governance requirements
* Review and challenge 1LOD risk acceptances and new business initiatives
* Credibly challenge 1LOD risk monitoring and reporting and related protocols, in conjunction with risk type teams, including metric trigger explanations and associated action plans
* Review and challenge 1LOD annual testing and monitoring plans, the adequacy of control management activities and assessment results, and risk mitigation strategies to address gaps in control design or operating effectiveness
* Review and challenge regulatory remediation activities in assigned coverage areas to ensure operational risk exposures associated with known control deficiencies are addressed. This includes providing oversight and challenge throughout the Issue Management Lifecycle, which may include issue details; root cause analysis; action plan; material issue changes; management's completion of the required and/or committed corrective actions with supporting evidence; control management activities; and sustainability.
* Review and challenge self-identified issues and escalation in assigned coverage areas, including challenge of issue ratings, corrective action plans, due date extensions, and thematic issues in accordance with the CNB Issue Management Policy
* Influence and monitor progress of action plans to improve the risk and control environment arising from risk assessments, risk monitoring, internal and external events, and regulatory exams
* Exhibit high attention to details in identifying, aggregating, and communicating issues and control gaps to appropriate stakeholders
* Lead with the preparation of status reports, key metrics and other ORM reporting information as requested by management, the Risk Committee or RBC.
* Contribute to ad-hoc assignments/special projects
* Maintain awareness of current regulatory/industry trends impacting the Bank's operational risk management program or practices.
* Maintain familiarity of, and technical expertise with, business unit(s) organizational structure, personnel, activities and products, new product development, financial performance, and risk and problem areas
* Act as an internal advisor to business and corporate units regarding the ORM framework, policies and procedures.
* Support and facilitate audit and regulatory exam activities
* Build effective relationships, alliances, and strategic partnerships across CNB and RBC to help deliver results and to ensure opportunities are identified, analyzed, and managed appropriately. Understand interdependencies to achieve success.
* Build and grow risk talent through mentoring, coaching, and training
WHAT DO YOU NEED TO SUCCEED?
*Required Qualifications**
* Bachelor's Degree or equivalent
* Minimum 10 years of experience in the financial services industry
* Minimum 7 years of experience in risk management, operational risk management, compliance, or audit
* Minimum 5 years of control assessment and validation experience
*Additional Qualifications*
* Bachelor's degree or higher and other professional qualifications such as CPA, CIA, etc.
* Knowledge of OCC rules and regulations (i.e. heightened standards for Large Financial Institutions)
* Strong understanding of three lines of defense risk management structure and requirements
* Strong understanding of Risk Management/Operational Risk Management
* Strong knowledge of internal control management practices and testing methodology with proven experience in controls management design and/or execution
* Strong knowledge of issue management practices with proven experience in issue resolution
* Ability to handle complexity and ambiguity
* Ability to deal effectively with conflict
* Well-developed influencing skills
* Strong interpersonal, verbal, and written communication skills
* Demonstrated ability to think critically and facilitate change through collaborative effort.
* Self-motivation, discipline, task focus, the ability to structure and present work and a proven record of delivering high quality results within strict deadlines.
* Ability to multitask and prioritize several concurrent initiatives
* Ability to work in a matrix environment
*WHAT'S IN IT FOR YOU?*
*Compensation*Starting base salary: $99,000 - $176,000 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions.
*Benefits and Perks*
At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including:
* Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date
* Generous 401(k) company matching contribution
* Career Development through Tuition Reimbursement and other internal upskilling and training resources
* Valued Time Away benefits including vacation, sick and volunteer time
* Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs
* Career Mobility support from a dedicated recruitment team
* Colleague Resource Groups to support networking and community engagement
Get a more detailed look at our *********************************
ABOUT US
Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at **********************************
*INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT*
City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
*Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled.
Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.
Loan Disbursement Specialist
National Bank of Arizona job in Phoenix, AZ
Zions Bancorporation is one of the nation's premier financial services companies operating as a collection of great banks under local brands and management teams in high-growth western markets. Zions is regularly recognized by American Banker as one of the "Best Banks to Work For" and as having a top banking team in its list of "The Most Powerful Women in Banking." Our customers consistently vote us as the best bank in our local markets., We value our employees, and we are committed to search out, recognize and create fulfilling opportunities for outstanding people within our organization, rewarding them for their contributions to our success. We recognize that banking is a "local" business, and that to be successful, we must have very strong ties to the communities we serve and strong relationships with our customers.
With benefits starting on day one, 12 bank holidays, profit sharing and company-matched 401(k) contributions, Zions is dedicated to being an employer of choice in our communities. At Zions, the possibilities are endless. You bring the talent; we bring the opportunity.
We are currently seeking a Loan Disbursement Specialist to join our Construction Disbursements Team located in downtown Salt Lake City, Utah.
The Construction Disbursement Administration (CDA) group is responsible for managing roughly 200 commercial construction projects simultaneously. We work with multiple departments around the Bancorp to ensure that construction is progressing properly and all agreements within the loan documentation are being followed by all parties. We have currently switched to a new construction monitoring system and are working to streamline and improve our processes in all aspects of construction monitoring. The Salt Lake City group works closely with one another and we maintain a collaborative mentality when monitoring the construction loans assigned to us. We are looking for someone who is willing to work hard and jump in with both feet into our team and help us maintain our high standards of service within the department.
The Disbursement Specialist will:
* Review, analyze and process customer loan draws for commercial and residential construction projects, loan fund disbursements, equity draws, etc., including review of invoices, lien waivers, and budget.
* Prepare payoff quotes, credit bids, default letters and loan modifications.
* Schedule and direct pre-construction discussion with Borrower, Builder, and RM when requested.
* Administer participation loans, coordinate with participating/lead bank(s).
* Order, input, and review inspection reports.
* Updates and maintains various reports and ticklers for loan maintenance.
* Assists with and may serve as liaison with lenders, loan administration, and outside vendors.
* Monitor and may process interest rate changes.
* Review loans for past due status, insurance coverage, tickler exceptions, etc.
* Ensure loan administration is consistent with loan documents, bank and department policies and procedures.
* Other duties as assigned.
Requirements:
* Some experience with commercial, construction or loan servicing process and procedures, loan documentation or processing or other directly related experience.
* Basic knowledge of lending disbursement processes, procedures and loan documentation.
* Basic knowledge of standard construction budget and loan servicing practices and techniques.
* Must have good audit, problem solving, data entry and customer service skills.
* Ability to review and process data per loan documentation.
* Good time management and organizational skills.
* Must be accurate, detail oriented and able to multi-task.
* Good communication skills, both verbal and written.
* Basic knowledge of computer software programs such as word, excel, etc.
* Requires High School Degree or Equivalent
* A combination of education and experience may meet job requirements.
Location:
This position is 5 days in-office and can be filled at our downtown office in any of the following locations:
* Phoenix, AZ
* Irvine, CA
* Houston, TX
* Salt Lake City, UT
Pay range (depending on location and experience): $19-32/hr
Benefits:
* Medical, Dental and Vision Insurance - START DAY ONE!
* Life and Disability Insurance, Paid Parental Leave and Adoption Assistance
* Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts
* Paid Training, Paid Time Off (PTO) and 11 Paid Federal Holidays
* 401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience
* Mental health benefits including coaching and therapy sessions
* Tuition Reimbursement for qualifying employees
* Employee Ambassador preferred banking products
Apply now if you have a passion for impactful outcomes, enjoy working collaboratively with co-workers, and want to make a difference for the clients and communities we serve.
Principal Credit Examiner - Midvale, Houston or Phoenix
National Bank of Arizona job in Phoenix, AZ
Zions Bancorporation, N.A. is one of the nation's premier financial services companies, consisting of a collection of great banks with combined total assets exceeding $90 billion. Zions operates banking divisions under local management teams and community identities in 11 states.
The Credit Examination Department is responsible for protecting the interest of shareholders of Zions Bancorporation by identifying credit activities that present significant business risks. We are seeking a detail-oriented Commercial Principal Credit Examiner who will participate in commercial loan examinations and ongoing monitoring activities to evaluate credit-related activities across and within divisions of the bank. The Credit Examiner will evaluate credit structures, underwriting analysis, cash flow sources and repayment capacity, financial statements, risk management practices, collateral, risk grading accuracy, and loan documentation.
If you want to increase your knowledge and expertise in all facets of credit, you will find this position very appealing. In addition to traditional commercial and commercial real estate lending, you will be exposed to specialty industries and lending areas such as Agriculture, Automobile Flooring, Gaming, Oil & Gas, Vacation Ownership, Enterprise Value Lending, Large Corporate Syndications, Project Finance, etc. We offer extensive training to further build your credit skills.
If you want to work on a team where your input matters, you get to collaborate with a team of 10 - 15 other commercial examiners with whom you will grow, where your work is truly valued and you make a real difference, then you will be in good company.
The Principal Credit Examiner will:
* Lead and assist in examinations reviewing commercial, commercial real estate, and specialty lending products to identify potential credit risk problems, minimize loan losses, and ensure conformity with corporate credit policy.
* Analyze detailed financial data and spreads to quickly determine repayment capacity and ability to repay debt.
* Assess underwriting and monitoring processes, as well as accuracy of risk grades.
* Test compliance with company policies, procedures, and banking regulations.
* Review collateral and legal documentation to evaluate lien perfection and borrower compliance with loan covenants.
* Communicate conclusions to bank management through oral and written reports with recommendations for corrective actions, when necessary.
* Perform validation testing to assess whether recommendations have been successfully implemented.
* Minimal travel required, up to 5 days annually.
Requirements / Qualifications
* Expert knowledge of credit risk, accounting, audit procedures, and legal and regulatory requirements.
* Expert knowledge of commercial and commercial real estate loan products, including owner occupied real estate, investor real estate, construction, and commercial and industrial loans.
* Ability to identify credit risk issues and provide accurate conclusions and recommendations in a timely manner.
* Exhibit strong verbal and written communication skills. Strong leadership skills.
* Working knowledge with Microsoft Office, Excel, Word, and PowerPoint.
* Bachelor's in Business, Finance or a related field
* 10+ years of experience performing credit analysis or conducting audit assessments on commercial and commercial real estate lending products.
* Portfolio management experience with a regional or large bank is beneficial.
Location:
* This position is full time in the office at the Zions Technology Center in Midvale, UT … Amegy Tower in Houston, TX … Biltmore Corporate Office in Phoenix, AZ.
Benefits:
* Medical, Dental and Vision Insurance - START DAY ONE!
* Life and Disability Insurance, Paid Parental Leave and Adoption Assistance
* Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts
* Paid Training, 20 days of Paid Time Off (PTO) and 11 Paid Federal Holidays
* 401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience
* Mental health benefits including coaching and therapy sessions
* Tuition Reimbursement for qualifying employees
* Employee Ambassador preferred banking products
Apply now if you have a passion for evaluating credit risk, enjoy collaborating with co-workers, and want to make a difference for the bank and communities we serve.
Branch Relationship Banker (Personal Banker) - Gilbert & Southern/Mesa (AZ)
National Bank of Arizona job in Mesa, AZ
At National Bank of Arizona, we're a community of professionals with relationships at our core. We strive to promote an engaging environment with accessible leadership and on-going employee development. National Bank of Arizona was founded on the premise of building local relationships, we pride ourselves on providing our clients, shareholders and each other with the best possible tools, resources and opportunities. Our workplace culture is based on inclusivity and collaboration, so we can give our customers as well as our employees the best possible environment to thrive. More than 40 years later, our approach hasn't changed. At NBAZ, the possibilities are endless - come for the job, stay for a career.
NBAZ is looking for an experienced Branch Relationship Banker to join Arizona's #1 Community Bank in our Gilbert & Southern branch. If you are passionate about being part of a community, being a team player, and helping others reach their financial goals, then we are interested in speaking with you!
Essential Functions:
Performs full-service banking services to new and existing customers within the branch, with a primary focus on sales and service. Duties may include new accounts, consumer loans, and performing client services issues.
Resolve client concerns through direct personal action or by referring clients to an alternative bank department's resource.
Responsible for making appropriate referrals for other bank products and services, including commercial lending products.
Follows up with clients as needed.
May be responsible to perform cash transactions, open or update accounts, originate and close consumer or small business loans.
Responsible for resolving customer service issues.
Establishes, expands and maintains a strong customer relationship by providing extensive, personalized service focused on the specific needs of each banking customer.
May be responsible for processing cash transactions and other customer service duties within the branch.
Other duties as assigned.
Qualifications:
High School diploma or equivalent and 1+ years' experience in sales, teller, new accounts or loan processing or other directly related experience. An equivalent combination of education and experience may meet qualifications.
Previous experience in a financial sales representative-oriented role preferred.
Working knowledge of mathematical calculations and standard banking products, services and transactions.
Solid knowledge of all retail products and services. Basic knowledge of consumer lending applications.
Proven customer service, interpersonal and communication skills, both verbal and written.
Effective selling, cross-selling and referral skills.
Solid mathematical, problem-solving and negotiation skills.
Solid interpersonal & relationship building skills.
Strong attention to detail and time management.
Proficient in basic computer skills.
Bilingual proficiency in English and Spanish languages, is preferred.
This position requires National Mortgage Licensing System (NMLS) registration under the terms of the S.A.F.E. Act.
Schedule: Monday - Friday: 8:00 AM - 5:30 PM; 40 hours/week
Benefits:
Medical, Dental and Vision Insurance - START DAY ONE!
Life and Disability Insurance, Paid Parental Leave and Adoption Assistance.
Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts.
Paid Training, Paid Time Off (PTO) and 11 Paid Federal Holidays.
401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience.
Mental health benefits include coaching and therapy sessions.
Tuition Reimbursement for qualifying employees.
Employee Ambassador preferred banking products.
Business Controls Analyst II
Phoenix, AZ job
WHAT IS THE OPPORTUNITY? This position will work directly with the City National Bank's ("CNB") Business Control Managers ("BCM"s) and Business Control Senior Analyst and or Lead for Consumer Banking and will partner with the Risk Framework leadership team. Responsibilities will encompass understanding controls required for compliance with applicable regulations, identification of relevant issues, solution design, design of required controls and monitoring, leveraging industry practices and coordination with colleagues across the organization.This role is expected to contribute constructively and balance challenges, supporting alignment of business objectives with CNB's risk appetite and established limits.
WHAT WILL YOU DO?
* Responsible for the support in development and implementation of compliance-related assessments, programs, development of controls to aid in implementation of regulation, rules, and risk management requirements.
* Analyze, evaluate and periodically review relevant compliance and risk management practices across the organization, including activities at network affiliates. Collaborate closely with colleagues across the 2nd and 3rd lines to strengthen the control environment and enhance risk management practices.
* Analyze and evaluate data that effects the technical, operational, and business functions and provide insight to the practical impacts/implications to the business line.
* Support on Control Standards to ensure compliance-related controls are documented in line with the standards
* Participate in execution of essential risk program functions, including Compliance Risk Assessments, Key Risk Indicators (KRI) review, Issue Management, Operational Losses, and more. Provide informed and valuable risk and control perspectives other members of the Business Control team and Business Units.
* Coordinate 2LOD Review & Challenge interactions with LOB, engage with 2LOD Compliance Testing (including RBC) to provide sufficient guidance and support during the testing period
* Assist with the development of a robust risk culture, risk conduct, and risk literacy within the first line of defense, including design and implementation of preventive and detective controls relating to Entertainment Banking activities (focus on Compliance-related controls)
* Coordinate with 1st LOD Testing team to understand observations related to compliance controls and ensure appropriate actions are documented to remediate gaps
* Act as the business teams' liaison for business line risk management, compliance activities, legal engagement, and internal or external audits.
* Act as a liaison representing Business Control Office at internal meetings; establishing and cultivating strong working relationships with all stakeholders. Attend meetings with and/or in place of SVP BCO, provide feedback and escalate decision.
* Build and sustain effective relationships and alliances both internally and across all lines of business and staff areas to help deliver results and to ensure opportunities are identified, analyzed and managed appropriately. Understand interdependencies to achieve success.
* Partner with team members to contribute concise communication materials for senior management. Develop presentations for internal and external meeting that are compelling, concise, and graphical to convey message.
* Prioritize organizational risk management objectives.
* Participate in special projects as necessary.
* Facilitate audit and examination activities.
WHAT DO YOU NEED TO SUCCEED?
*Required Qualifications**
* Bachelor's Degree
* 3+ years within or related to financial services
*Additional Qualifications*
* 3 years in a role requiring complex problem solving
* Strong interpersonal and influencing skills - and ability to interact with colleagues at all levels in a peer-like way, and achieve goals without direct control over resources
* Strong emerging end-to-end generalist problem solving skills, e.g.,
* Defining and deconstructing problems
* Prioritizing issues and analysis
* Structuring and building quantitative and qualitative/conceptual analyses
* Knowledge in Financial Services, Project Management
* Demonstrated ability to Influence change, build relationships, communicate effectively, work under pressure, manage multiple priorities and deliver high caliber results.
* Proficiency with MS Excel and PowerPoint
* Excellent time management, organizational, and prioritization skills and ability to balance multiple priorities.
* Quick learning ability, outstanding analytical skills and a structured way of thinking, your attention to details is exceptional
* Operate well under stress, even faced with tight timelines for ambitious deliverables Significant experience in driving operational change with front line to senior leadership personnel
* Excellent relationship and stakeholder management skills
* Be able to handle uncertainty well, and are able to simplify complexity
*WHAT'S IN IT FOR YOU?*
*Compensation*Starting base salary: $60,500 - $104,500 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions.
*Benefits and Perks*
At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including:
* Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date
* Generous 401(k) company matching contribution
* Career Development through Tuition Reimbursement and other internal upskilling and training resources
* Valued Time Away benefits including vacation, sick and volunteer time
* Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs
* Career Mobility support from a dedicated recruitment team
* Colleague Resource Groups to support networking and community engagement
Get a more detailed look at our *********************************
ABOUT US
Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at **********************************
*INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT*
City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
*Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled.
Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.
Wealth Strategist
National Bank of Arizona job in Phoenix, AZ
Zions Bancorporation is one of the nation's premier financial services companies operating as a collection of great banks under local brands and management teams in high-growth western markets. Zions is regularly recognized by American Banker as one of the "Best Banks to Work For" and as having a top banking team in its list of "The Most Powerful Women in Banking." Our customers consistently vote us as the best bank in our local markets. We value our employees, and we are committed to search out, recognize and create fulfilling opportunities for outstanding people within our organization, rewarding them for their contributions to our success. We recognize that banking is a "local" business, and that to be successful, we must have very strong ties to the communities we serve and strong relationships with our customers.
With benefits starting on day one, 12 bank holidays, profit sharing and company-matched 401(k) contributions, Zions is dedicated to being an employer of choice in our communities. At Zions, the possibilities are endless. You bring the talent; we bring the opportunity.
We are seeking an experienced and highly motivated Wealth Strategist to join our team and help with our Family Office offering. The ideal candidate will have a strong background in financial planning, estate planning, wealth transfer planning, family office services, risk management, and business succession planning. This role involves working closely with current and prospective clients to develop and implement customized financial plans that align with their long-term objectives.
This position will be located in office in any of the following locations: Salt Lake City, UT; Las Vegas, NV; Phoenix, AZ; Denver, CO
Key Responsibilities:
* Client Relationship Management: Build and maintain strong relationships with high-net-worth clients, understanding their financial goals and needs. Ability to partner with wealth advisors to sell the benefits of the advanced planning services. Ability to communicate the value of planning for one's current and future goals. This person must be capable of working in a team environment with Wealth Advisors, Trust Administrators and Portfolio Managers.
* Financial Planning: Develop and communicate advanced financial planning strategies, in areas such as retirement planning, estate planning, risk management/insurance analysis, educational modeling, estate plan review and recommendations, tax review and recommendations, wealth transfer planning, risk management, and providing wealth recommendations that align with client goals.
* Compliance: Ensure all financial planning activities comply with regulatory requirements and company policies.
* Team Collaboration: Work closely with other financial advisors, analysts, and support staff to deliver exceptional service to clients.
* Continuous Improvement: Stay updated on industry trends, market conditions, and regulatory changes to provide the best advice to clients.
Qualifications:
* Bachelor's degree in Finance, Economics, Accounting, Financial Planning or a related field.
* CFP required.
* CPA, JD, or MBA preferred.
* Advanced knowledge as a generalist or specialist of financial analysis, investments, tax and estate planning practices, principles, applications and methods.
* Strong analytical and problem-solving skills.
* Excellent communication and interpersonal skills.
* Proficiency in financial planning software and tools.
* In-depth knowledge of investment products, tax laws, and estate planning strategies.
This position is eligible to earn a base salary in the range of $180,000 - $200,000 annually depending on job-related factors such as level of experience and location.
Benefits:
* Medical, Dental and Vision Insurance - START DAY ONE!
* Life and Disability Insurance, Paid Parental Leave and Adoption Assistance
* Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts
* Paid Training, Paid Time Off (PTO) and 11 Paid Federal Holidays
* 401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience
* Mental health benefits including coaching and therapy sessions
* Tuition Reimbursement for qualifying employees
* Employee Ambassador preferred banking products
Community Lending Mortgage Banker
Phoenix, AZ job
WHAT IS THE OPPORTUNITY? This position is responsible for sales of first mortgage and concurrent second loan products to existing and potential banking diverse segment clients. Community Loan Officer duties include outside sales activities to cultivate new business and expand CNB's client relationships through the sale of mortgage loan products and services, uses consultative sales skills in support of sales and business development activities, meets directly with clients in to assess client needs and present multiple mortgage product solutions, and ethically market and promote the bank's mortgage products as require in growing his/her assigned territory. Regularly and customarily travels to prospective client and referral source locations (away from CNB offices) to perform sales, business development, and related activities; following up by telephone or electronic mail as needed. Must be in good standing under "The Secure and Fair Enforcement for Mortgage Licensing Act of 2008" (Safe Act) and must be registered/licensed with the "Nationwide Mortgage Licensing System and Registry"; or must be able to be registered under the Safe Act; Must remain in good standing under the Safe Act.
WHAT WILL YOU DO?
* Outside Sales: Originate residential mortgage loans and related bank products and expand network of referral sources. Originations, in large part, are to be sourced through professional relationships (example: realtors, attorneys, CPAs, business managers, nonprofits, trade organizations, financial advisors) that fit within the banks overarching financial and diverse strategy
* Calls on clients or their designated representative's and referral sources at their places of business or other locations away from the office to prospect for and originate mortgage loans
* Provide sound and ethical loan counseling to all potential applicants.
* Act as liaison between Bank and customer during processing and underwriting, as procedures dictate, to ensure timely processing and best in industry customer service
* Complete the loan application and related processes with applicants while keeping with Bank policies, procedures and product guidelines and with applicable laws, regulations and accepted business practices.
* Forward substantially complete application packages to Processing and Underwriting within a system that adheres to TRID requirements
* Develop and/or implement sourcing strategies as required by written goals.
* Meeting or exceeding quantitative and qualitative goals as designed by sales management. Pursuing and fulfilling compensation goals within the spirit in which they were designed and with respect to the CNB brand
* Stay abreast of sales and business development techniques, product offerings, legal and regulatory requirements and industry and real estate trends.
* Acquire and maintain proficiency in the use of the specific software systems utilized by the bank directly and indirectly related to mortgage originations
* Attend regularly scheduled sales meetings, training sessions and Bank functions.
* Perform other duties as requested or assigned by management, such as special projects within the Residential Lending Division
* Foster and maintain active relationships with civic organizations within assigned territories for community service and business development purposes.
* Commitment to work of nonprofit organizations and making a positive impact in the community
* Increase mortgage loan volume, primarily focusing on underserved communities and low to moderate income consumers and geographies or targeted areas
WHAT DO YOU NEED TO SUCCEED?
*Required Qualifications**
* H.S. Diploma
* Minimum 5 years of retail residential mortgage sales experience
* Minimum 3 years of mortgage or financial experience as part of a community lending team
* Minimum of 5 years of experience with diverse and underserved clients
* Must be in good standing under "The Secure and Fair Enforcement for Mortgage Licensing Act of 2008" (Safe Act) and must be registered/licensed with the "Nationwide Mortgage Licensing System and Registry"; or must be able to be registered under the Safe Act; Must remain in good standing under the Safe Act.
*Additional Qualifications*
* Highly prefer network of professional and nonprofit referral sources
* Highly prefer a BA/BS degree with preference for business, finance, or economics degree
* Demonstrated superior sales and marketing ability
* Consistent written and verbal communication that is professional, thoughtful, clear and effective across all audiences, both inside and outside the bank
* Preferred experience with Net Oxygen, Salesforce, Blend, and Microsoft Office suite
* Knowledge of mortgage credit policies and current industry compliance standards
* Must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a Unique Identifier from the NMLS.
* Promote the Bank's CRA efforts, fair and responsible banking goals, and the underserved communities
*WHAT'S IN IT FOR YOU?*
*Compensation*
This is a commission-based role and does not have a set salary range.
*Benefits and Perks*
At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including:
* Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date
* Generous 401(k) company matching contribution
* Career Development through Tuition Reimbursement and other internal upskilling and training resources
* Valued Time Away benefits including vacation, sick and volunteer time
* Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs
* Career Mobility support from a dedicated recruitment team
* Colleague Resource Groups to support networking and community engagement
Get a more detailed look at our *********************************
ABOUT US
Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at **********************************
*INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT*
City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
*Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled.
Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.
\#LI-RK
\#CA-RK