Outpatient Therapist, Partial Hospitalization
Highland Hills, OH job
Outpatient Therapist, Partial Hospitalization Program
$5,000 Sign On Bonus
Full-time
Your experience matters
Highland Springs is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As an Outpatient Therapist joining our team, you're embracing a vital mission dedicated to
making communities healthier
. Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve.
How you'll contribute
An Outpatient Therapist who excels in this role:
Responsible for providing psychotherapy and counseling therapies for patients suffering from psychiatric and substance abuse issues. Ensure accurate and timely patient documentation.
Conducts group therapy sessions to educate patients regarding psychological, emotional, or substance abuse problems.
Displays active involvement in treatment planning process.
Provides family session counseling to all patients to ensure appropriate communication and involvement of family members and support groups.
Actively communicates with clients, families, and outside referral sources. Demonstrates proactive communication with those involved with the patient's treatment.
Why join us
We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers:
Comprehensive Benefits: Multiple levels of medical, dental and vision coverage for full-time and part-time employees.
Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
Professional Development: Ongoing learning and career advancement opportunities.
What we're looking for
Applicants should have a Master's degree in social work or counseling and relevant state licensure. Additional requirements include:
Current unencumbered clinical licensure (LSW or LPC) according to the state of Ohio
Prior experience with psychiatric and chemical dependency patients
CPR and CPI certified within 30 days of employment
May be required to work flexible hours
Connect with a Recruiter
Not ready to complete an application, or have questions? Please contact Savannah by emailing **********************************.
More about Highland Springs
Highland Springs is a 72-bed behavioral health hospital that has been offering exceptional care to the Highland Hills community for over nine years. We are proud to be accredited by The Joint Commission.
EEOC Statement
"Highland Springs is an Equal Opportunity Employer. Highland Springs is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment."
Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.
Activities Therapist, PRN
Highland Hills, OH job
Activity Therapist - Behavioral Health PRN
Your experience matters
Highland Springs is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As an Activities Therapist joining our team, you're embracing a vital mission dedicated to
making communities healthier
. Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve.
How you'll contribute
An Activities Therapist who excels in this role:
Conducts assessment and establishes recreational therapy treatment goals and objectives to meet the individual needs of patients.
Evaluates each patient's progress and the effectiveness of recreational therapy interventions.
Coordinates therapeutic activities for both large and small groups to observe patient response and encourage socialization.
Provides patient and patient's family with information regarding leisure life styles and creates an awareness of resources in their community.
Why join us
We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers:
Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
Professional Development: Ongoing learning and career advancement opportunities.
What we're looking for
Applicants should have a Bachelor's Degree in Recreational Therapy, Music Therapy, or Movement Therapy. Additional requirements include:
Current Certified Therapeutic Recreation Specialist (CTRS) or Board Certified Music Therapist (MT-BS) in the state of Ohio
Requires critical thinking skills, decisive judgement, and the ability to work with minimal supervision
Must be able to work in a stressful environment and take appropriate action
Connect with a Recruiter
Not ready to complete an application, or have questions? Please contact Erika Jones by emailing at ********************************.
More about Columbus Springs East
Highland Springs is a 72-bed behavioral health hospital that has been offering exceptional care to the Highland Hills community for over 9 years. We are proud to be accredited by The Joint Commission.
EEOC Statement
"Highland Springs is an Equal Opportunity Employer. Highland Springs is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment."
Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.
Turndown Attendant
Phoenix, AZ job
Basic Function : Pick up linen and trash from unit closets. Provide turndown service to our guests at a high level of standard. Closing projects as scheduled Work Performed :
Pick up dirty linen, OJ buckets, dishes and trash from unit leaving them neat and clean
Wash dishes when needed
Provide turndown service to our guests following a high level of standard including setting out slippers, dim lights, stock with water, refresh towels and tidy room as necessary
Handle guest service requests in a professional manner
Complete closing projects including cleaning of warehouse, mop floors, clean employee restrooms, and assist in laundry.
Work with laundry staff to assist and ensure following proper procedures.
Follow training guidelines for new staff members.
Other duties as assigned
Supervision Exercised : None
Supervision Received : PM Supervisor, Housekeeping Manager, Director of Housekeeping
Minimum Requirements :
High school diploma or GED, and/or equivalent work experience. Attention to detail and able to multi-task many priorities. Self motivated, ability to work with little supervision and organized. Must be dependable. Knowledge of cleaning chemicals. Prefer some basic English skills.
Physical Requirements :
75% walking and standing
25% bending
Lifting/Carrying up to 50 lbs.
Hearing and manual dexterity
Use of cleaning solutions
Ability to work in all types of weather conditions
Ability to drive golf cart
Front Desk Supervisor $19.50/hr
Kingman, AZ job
Salary Range: 19.50 To 19.50 (USD) Hourly Are you outgoing, energetic, passionate, and authentic? Enchantment Resort is the perfect spot for you! At Enchantment, we work together to create and deliver extraordinary experience for all guests and team members here at the resort. Our culture is fast-paced, collaborative, inclusive, engaging, and we have one of the best views you'll ever find! Come join us!
Basic Function : Supervises daily functions of Guest Services agents
Work Performed :
Supervise, train and schedule Front Desk staff, ensuring staff-to-occupancy is consistent with budget
Ensure consistency with proper check-in and check-out procedures by Guest Service Agents
Ensure proper communication with Housekeeping and other departments
Address all guest needs and requests; ensure Guest Service Agents are following through
Review daily checklists to ensure proper documentation, follow through of billing procedures and resort policies
Review daily emergency reports, log books, trace reports, etc.
Review room rate reports to ensure any special requests are noted, upgrades are completed and vouchers are attached
Ensure proper cash procedures are followed and daily shift reports are closed at the Front Desk
Maintain updated group information on resumes and in group information folders
Process and maintain all group billing information, group masters, etc. to ensure a 3 day billing turn around
Check timesheets daily and assist with payroll approval and documentation
Ensure proper documentation occurs for disciplinary counseling for Guest Service Agents
Other duties as assigned
Supervision Exercised : Guest Service Agents
Supervision Received : Guest Services Manager
Responsibility & Authority :
Responsible for daily operations of Front Desk to ensure optimum guest satisfaction and smooth internal accounting
Supervise and assist with managing guest service operations including scheduling and payroll functions for Guest Services Department
Minimum Requirements :
High school degree or equivalent. Prior guest service experience highly desired. Must have strong organizational skills, excellent written and verbal communication skills and be able to perform and prioritize multiple tasks with ease. Computer skills required. Strong guest and team member relations skills
Physical Requirements :
5% Sitting
90% Walking, standing and bending
Lifting/Carrying up to 25 lbs.
Hearing and manual dexterity
Distance vision 1-3 feet
Ability to drive golf cart as necessary
Housekeeping Team Leader $18.50/hr
Flagstaff, AZ job
Salary Range: 18.50 To 18.50 (USD) Hourly Are you outgoing, energetic, passionate, and authentic? Enchantment Resort is the perfect spot for you! At Enchantment, we work together to create and deliver extraordinary experience for all guests and team members here at the resort. Our culture is fast-paced, collaborative, inclusive, engaging, and we have one of the best views you'll ever find! Come join us!
How you will enjoy your day:
Inspect rooms to ensure they are maintained at high level of standards. Coach room attendants and ensure rooms are ready and updated in the system by 4:00 p.m.
Work performed:
Inspect rooms to ensure they are cleaned and maintained at a high level of standard
Detail rooms to ensure everything is neat, in its place and all supplies are in the room
Inventory room to ensure all furnishings and amenities are in the room
Maintain communication with room attendants to ensure rooms are ready by 4:00 p.m.
Ensure room directories are current
Write work orders for all maintenance issues to ensure rooms are maintained at a high level of standard
Contact engineering for maintenance issues on arrival rooms to ensure problems are corrected before guest arrival
Correct any cleaning or productivity problems with the room attendants through coaching
Ensure lost and found items are turned in appropriately to Safety & Security
Other duties as assigned
Responsibility & Authority :
Ensure all assigned rooms and areas are maintained at a high level of standard
Ongoing training of all room attendants to a high level of standard
Minimum Requirements :
High school diploma or GED, and/or equivalent work experience. Previous housekeeping supervisor experience preferred. Attention to detail and able to multi-task many priorities. Self motivated, ability to work with little supervision and organized. Must be dependable. Knowledge of cleaning chemicals. Prefer some basic English skills. Valid driver's license.
Physical Requirements :
75% walking and standing
25% bending
Lifting/Carrying up to 50 lbs.
Hearing and Manual dexterity
Use of cleaning solutions
Ability to work in all types of weather conditions
Ability to drive golf cart on occasion as necessary
Working knowledge of cleaning chemicals
Lead Banquet Cook
Kingman, AZ job
Salary Range: 21 To 22 (USD) Hourly Are you outgoing, energetic, passionate, and authentic? Enchantment Resort is the perfect spot for you! At Enchantment, we work together to create and deliver extraordinary experience for all guests and team members here at the resort. Our culture is fast-paced, collaborative, inclusive, engaging, and we have one of the best views you'll ever find! Come join us!
Due to nature of the job, a flexible work schedule is a must
How you will enjoy your day:
Basic Function : Prepares, meats and vegetables as well as cold and hot food items using a variety of kitchen tools and equipment
Work Performed :
Handle checklists for opening and closing of the department
Report to work at scheduled time and maintain good personal hygiene and neat and clean uniform
Demonstrate a working knowledge of cooking techniques, preparation, storage, sanitation, health and safety
Know the use and cleaning of kitchen tools and appliances
Understand ingredient use
Read and understands recipes
Follow and ensure safety in use of equipment recommended by department
Maintain neat and orderly work area
Act as an ambassador of Enchantment by speaking positively of the Resort at all times
Foster a work environment of teamwork and mutual service by assisting coworkers and other departments as necessary to exceed our guests' expectations
Other duties as assigned
CDL B Bus Driver - Sierra Vista, AZ
Sierra Vista, AZ job
Bus Driver
$24/hr
* 8-hour daily guarantee
* 14 vacation days
* 48 hours vacation pay
* 48 sick pay
Student Transportation of America is growing! We are seeking a safe driver to transport children to and from school each day on established routes. Additional extracurricular runs (sports and field trips) and charter work may also be available. Typical runs are morning and afternoon and average 25 to 30 hours per week. Competitive hourly wages. This is a great job for stay at home parents, retirees, or anyone looking for extra income. Experienced bus drivers that have a CDL with P and S endorsements are preferred, but we will also provide PAID training for good drivers without school bus experience. Candidates will need have a clean driving record with a least three years personal driving experience, be able to pass a DOT physical, pre employment drug test and criminal background check and be over 21 years of age. Student Transportation of America is an Equal Opportunity Employer
In order to protect the health of our workforce and facilities, we are respectfully following the safety guidelines recommended by the CDC. Applicants are encouraged to call ahead to schedule an interview, but walk-ins will be welcomed with proper safety precautions. Social distancing will be observed and face coverings are required on the premises of our operations. If you do not have a face covering, one will be provided for you.
Housekeeping Dispatcher - Bilingual
Flagstaff, AZ job
Salary Range: 19.50 To 19.50 (USD) Hourly Are you outgoing, energetic, passionate, and authentic? Enchantment Resort is the perfect spot for you! At Enchantment, we work together to create and deliver extraordinary experience for all guests and team members here at the resort. Our culture is fast-paced, collaborative, inclusive, engaging, and we have one of the best views you'll ever find! Come join us!
How you will enjoy your day : Prepare daily assignment sheets and coordinate communication between the guests and front desk to the housekeeping staff. The team member in this position must speak Spanish and English fluently.
Shift: AM Shift (4 x 10 hour days)
Work Performed :
Prepare daily assignment sheets
Maintain contact with front desk staff and housekeeping staff
Answer housekeeping telephone
Communicate maintenance requests with engineering department
Requisition supplies for the housekeeping department
Ensure lost and found report is completed and placed with items that will be taken to the front gate
Maintain contact with In Room Dining for tray pickup
Ensure proper assigning of keys, team assignments, and cart issues
Coordinate guest requests with staff
Utilize the computer for necessary information to service the guests
Other duties as assigned
Supervision Exercised : None
Supervision Received : Housekeeping Supervisors and Housekeeping Managers
Minimum Requirements :
High school diploma or GED, and/or equivalent work experience. Must have basic computer skills. Must be comfortable communicating with guests and staff in both English and Spanish. Attention to detail and able to multi-task many priorities. Self motivated and organized.
Physical Requirements :
80% Sitting
20% walking, standing and bending
Lifting/Carrying up to 30 lbs.
Hearing and manual dexterity
Distance vision 1-3 feet
Ability to work in all types of weather conditions
Ability to drive golf cart on occasion as necessary
Guest Services Agent
Kingman, AZ job
Salary Range: 18.50 To 18.50 (USD) Hourly Are you outgoing, energetic, passionate, and authentic? Enchantment Resort is the perfect spot for you! At Enchantment, we work together to create and deliver extraordinary experience for all guests and team members here at the resort. Our culture is fast-paced, collaborative, inclusive, engaging, and we have one of the best views you'll ever find! Come join us!
How you will enjoy your day:
Represent the resort to the guest throughout all stages of the guest's stay.
Work Performed:
Effectively assist all guests
Maintain a high level of customer service while adhering to AAA, Coyle and Resort Standards
Check-in and check-out guests efficiently within AAA & Coyle time standards
Direct all guest requests and issues to the proper departments; follow through to ensure requests and issues are fully resolved
Resolve guest issues and log complaints in Visual One with full details
Report any unusual occurrences or requests to the Front Desk Manager, Director of Rooms or Managing Director
Obtain appropriate credit card signature with full authorization for the guests' stay
Maintain bank, which includes, but is not limited to making change and posting cash payments
Inform guest of debit card policy
Understands and adhere to proper credit, check cashing and accounting policies and procedures
Post additional charges to guest accounts during their stay and after departure
Research as necessary to bill guests correctly (i.e. faxes, tours, laundry, allocations, VIP packages, etc.)
Know room types, locations and rates to up-sell upon arrival
Use suggestive selling techniques to (up) sell rooms and to promote other services at the resort
Work closely with Housekeeping department to ensure availability of rooms
Track and note all early arrivals, late departures, room moves, VIP's and repeat guests, as well as any special requests
Maintain key control and key security for all guests of the resort
Follow procedures for issuing and closing safe deposit boxes used by guests
Ensure that mini bar procedures are followed including key security, final day postings and reconciliation
Use proper mail, package and message handling procedures; log mail as necessary
Read the log book and/or emails daily and complete any requests
Possess knowledge of daily activities, group events, site inspections, emails, etc.
Assist Reservations and Concierge during closure and rush hours
Know all safety and emergency procedures including accident prevention policies and power outage procedures
Assist with phone coverage and answer all calls within three rings and with proper greeting
Communicate professionally when dealing with 911 dispatch and dispatching security to appropriate area
Complete daily call and wake-up call log and follow through as required
Conduct proper room assignment to assure guest satisfaction (upgrades, special requests, special billing, etc.)
Other duties as assigned
Pastry Cook
Kingman, AZ job
Are you outgoing, energetic, passionate, and authentic? Enchantment Resort and Mii amo Spa is the perfect spot for you! At Enchantment, we work together to create and deliver extraordinary experience for all guests and team members here at the resort. Our culture is fast-paced, collaborative, inclusive, engaging, and we have one of the best views you'll ever find! Come join us!
How you will enjoy your day:
Plan, prep and set up quality products in respective areas of the Pastry/Bake Shop in accordance with departmental quality standards and specifications. Maintain organization, cleanliness and sanitation of assigned station and equipment. The baker performs advanced baking work and responsible for their assigned station. Work requires initiative, judgment, and strong interpersonal skills.
Work Performed:
Plan, prepare and display quality products in assigned station of the Pastry/Bake Shop in a timely and consistent manner.
To include (but not limited to): Breakfast pastries, bread production, ice creams, sorbets, frozen desserts, outlet desserts.
Preparation and service of dietary restrictions requests from the Bake Shop.
Maintain a work area that is neat, safe and clean by utilizing proper handling and storage procedures of bakery mise en place.
Responsible to ensure goal and objectives of the bake shop and culinary department are met on a daily basis.
Monitor respective area of practice to ensure that standards and regulations are followed.
Check desserts preparation for assigned station before it is delivered to the customer to ensure proper preparation and respect of the recipe.
Assist in banquet preparation and pickups when requested by Supervisor/Manager.
Produce the finest quality product on a consistent basis.
Know all menu items from respective areas and its ingredients.
Other duties as assigned.
Minimum Requirements :
Some culinary school courses specifically in pastry. Attention to detail and ability to multi-task many priorities. Self motivated, ability to work with little supervision and organized. Must be dependable. Must be comfortable communicating with staff with Basic English. Must maintain current food handler's certification.
Physical Requirements :
Lifting and Carrying 50 Pounds
30% Walking
60% Standing
10% Bending
Hearing and Manual Dexterity
Taste and smell
Ability to drive golf cart on occasion as necessary
Use of cleaning solutions occasionally
Housekeeping Team Leader $18.50/hr
Phoenix, AZ job
Salary Range: 18.50 To 18.50 (USD) Hourly Are you outgoing, energetic, passionate, and authentic? Enchantment Resort is the perfect spot for you! At Enchantment, we work together to create and deliver extraordinary experience for all guests and team members here at the resort. Our culture is fast-paced, collaborative, inclusive, engaging, and we have one of the best views you'll ever find! Come join us!
How you will enjoy your day:
Inspect rooms to ensure they are maintained at high level of standards. Coach room attendants and ensure rooms are ready and updated in the system by 4:00 p.m.
Work performed:
Inspect rooms to ensure they are cleaned and maintained at a high level of standard
Detail rooms to ensure everything is neat, in its place and all supplies are in the room
Inventory room to ensure all furnishings and amenities are in the room
Maintain communication with room attendants to ensure rooms are ready by 4:00 p.m.
Ensure room directories are current
Write work orders for all maintenance issues to ensure rooms are maintained at a high level of standard
Contact engineering for maintenance issues on arrival rooms to ensure problems are corrected before guest arrival
Correct any cleaning or productivity problems with the room attendants through coaching
Ensure lost and found items are turned in appropriately to Safety & Security
Other duties as assigned
Responsibility & Authority :
Ensure all assigned rooms and areas are maintained at a high level of standard
Ongoing training of all room attendants to a high level of standard
Minimum Requirements :
High school diploma or GED, and/or equivalent work experience. Previous housekeeping supervisor experience preferred. Attention to detail and able to multi-task many priorities. Self motivated, ability to work with little supervision and organized. Must be dependable. Knowledge of cleaning chemicals. Prefer some basic English skills. Valid driver's license.
Physical Requirements :
75% walking and standing
25% bending
Lifting/Carrying up to 50 lbs.
Hearing and Manual dexterity
Use of cleaning solutions
Ability to work in all types of weather conditions
Ability to drive golf cart on occasion as necessary
Working knowledge of cleaning chemicals
Guest Services Supervisor
Flagstaff, AZ job
Salary Range: 19.50 To 19.50 (USD) Hourly Are you outgoing, energetic, passionate, and authentic? Enchantment Resort is the perfect spot for you! At Enchantment, we work together to create and deliver extraordinary experience for all guests and team members here at the resort. Our culture is fast-paced, collaborative, inclusive, engaging, and we have one of the best views you'll ever find! Come join us!
Basic Function : Supervises daily functions of Guest Services agents
Work Performed :
Supervise, train and schedule Front Desk staff, ensuring staff-to-occupancy is consistent with budget
Ensure consistency with proper check-in and check-out procedures by Guest Service Agents
Ensure proper communication with Housekeeping and other departments
Address all guest needs and requests; ensure Guest Service Agents are following through
Review daily checklists to ensure proper documentation, follow through of billing procedures and resort policies
Review daily emergency reports, log books, trace reports, etc.
Review room rate reports to ensure any special requests are noted, upgrades are completed and vouchers are attached
Ensure proper cash procedures are followed and daily shift reports are closed at the Front Desk
Maintain updated group information on resumes and in group information folders
Process and maintain all group billing information, group masters, etc. to ensure a 3 day billing turn around
Check timesheets daily and assist with payroll approval and documentation
Ensure proper documentation occurs for disciplinary counseling for Guest Service Agents
Other duties as assigned
Supervision Exercised : Guest Service Agents
Supervision Received : Guest Services Manager
Responsibility & Authority :
Responsible for daily operations of Front Desk to ensure optimum guest satisfaction and smooth internal accounting
Supervise and assist with managing guest service operations including scheduling and payroll functions for Guest Services Department
Minimum Requirements :
High school degree or equivalent. Prior guest service experience highly desired. Must have strong organizational skills, excellent written and verbal communication skills and be able to perform and prioritize multiple tasks with ease. Computer skills required. Strong guest and team member relations skills
Physical Requirements :
5% Sitting
90% Walking, standing and bending
Lifting/Carrying up to 25 lbs.
Hearing and manual dexterity
Distance vision 1-3 feet
Ability to drive golf cart as necessary
Turndown Attendant
Flagstaff, AZ job
Basic Function : Pick up linen and trash from unit closets. Provide turndown service to our guests at a high level of standard. Closing projects as scheduled Work Performed :
Pick up dirty linen, OJ buckets, dishes and trash from unit leaving them neat and clean
Wash dishes when needed
Provide turndown service to our guests following a high level of standard including setting out slippers, dim lights, stock with water, refresh towels and tidy room as necessary
Handle guest service requests in a professional manner
Complete closing projects including cleaning of warehouse, mop floors, clean employee restrooms, and assist in laundry.
Work with laundry staff to assist and ensure following proper procedures.
Follow training guidelines for new staff members.
Other duties as assigned
Supervision Exercised : None
Supervision Received : PM Supervisor, Housekeeping Manager, Director of Housekeeping
Minimum Requirements :
High school diploma or GED, and/or equivalent work experience. Attention to detail and able to multi-task many priorities. Self motivated, ability to work with little supervision and organized. Must be dependable. Knowledge of cleaning chemicals. Prefer some basic English skills.
Physical Requirements :
75% walking and standing
25% bending
Lifting/Carrying up to 50 lbs.
Hearing and manual dexterity
Use of cleaning solutions
Ability to work in all types of weather conditions
Ability to drive golf cart
Guest Services Agent
Flagstaff, AZ job
Salary Range: 18.50 To 18.50 (USD) Hourly Are you outgoing, energetic, passionate, and authentic? Enchantment Resort is the perfect spot for you! At Enchantment, we work together to create and deliver extraordinary experience for all guests and team members here at the resort. Our culture is fast-paced, collaborative, inclusive, engaging, and we have one of the best views you'll ever find! Come join us!
How you will enjoy your day:
Represent the resort to the guest throughout all stages of the guest's stay.
Work Performed:
Effectively assist all guests
Maintain a high level of customer service while adhering to AAA, Coyle and Resort Standards
Check-in and check-out guests efficiently within AAA & Coyle time standards
Direct all guest requests and issues to the proper departments; follow through to ensure requests and issues are fully resolved
Resolve guest issues and log complaints in Visual One with full details
Report any unusual occurrences or requests to the Front Desk Manager, Director of Rooms or Managing Director
Obtain appropriate credit card signature with full authorization for the guests' stay
Maintain bank, which includes, but is not limited to making change and posting cash payments
Inform guest of debit card policy
Understands and adhere to proper credit, check cashing and accounting policies and procedures
Post additional charges to guest accounts during their stay and after departure
Research as necessary to bill guests correctly (i.e. faxes, tours, laundry, allocations, VIP packages, etc.)
Know room types, locations and rates to up-sell upon arrival
Use suggestive selling techniques to (up) sell rooms and to promote other services at the resort
Work closely with Housekeeping department to ensure availability of rooms
Track and note all early arrivals, late departures, room moves, VIP's and repeat guests, as well as any special requests
Maintain key control and key security for all guests of the resort
Follow procedures for issuing and closing safe deposit boxes used by guests
Ensure that mini bar procedures are followed including key security, final day postings and reconciliation
Use proper mail, package and message handling procedures; log mail as necessary
Read the log book and/or emails daily and complete any requests
Possess knowledge of daily activities, group events, site inspections, emails, etc.
Assist Reservations and Concierge during closure and rush hours
Know all safety and emergency procedures including accident prevention policies and power outage procedures
Assist with phone coverage and answer all calls within three rings and with proper greeting
Communicate professionally when dealing with 911 dispatch and dispatching security to appropriate area
Complete daily call and wake-up call log and follow through as required
Conduct proper room assignment to assure guest satisfaction (upgrades, special requests, special billing, etc.)
Other duties as assigned
Lead Banquet Cook
Flagstaff, AZ job
Salary Range: 21 To 22 (USD) Hourly Are you outgoing, energetic, passionate, and authentic? Enchantment Resort is the perfect spot for you! At Enchantment, we work together to create and deliver extraordinary experience for all guests and team members here at the resort. Our culture is fast-paced, collaborative, inclusive, engaging, and we have one of the best views you'll ever find! Come join us!
Due to nature of the job, a flexible work schedule is a must
How you will enjoy your day:
Basic Function : Prepares, meats and vegetables as well as cold and hot food items using a variety of kitchen tools and equipment
Work Performed :
Handle checklists for opening and closing of the department
Report to work at scheduled time and maintain good personal hygiene and neat and clean uniform
Demonstrate a working knowledge of cooking techniques, preparation, storage, sanitation, health and safety
Know the use and cleaning of kitchen tools and appliances
Understand ingredient use
Read and understands recipes
Follow and ensure safety in use of equipment recommended by department
Maintain neat and orderly work area
Act as an ambassador of Enchantment by speaking positively of the Resort at all times
Foster a work environment of teamwork and mutual service by assisting coworkers and other departments as necessary to exceed our guests' expectations
Other duties as assigned
Housekeeper - $20/hr
Flagstaff, AZ job
Salary Range: 17 To 17 (USD) Hourly NEW LAUNDRY LOCATION IN CAMP VERDE Basic Function : Ensure laundry procedures are followed and finished linens are to set standard Work Performed :
Launder spa linens separately from resort linens
Sort linens by color and weight, light or dark
Place laundry in washer and select proper setting
Place laundry in dryers, select proper setting and ensure linens have completed a cool down cycle before removing from dryer to prevent a fire
Run towels through towel folding machine
Fold, separate and place linens in designated delivery area
Report all maintenance problems to housekeeping clerk, supervisor or manager
Keep work areas and equipment clean and orderly
Other duties as assigned
Supervision Exercised : None
Supervision Received : Housekeeping Supervisors and Housekeeping Managers
Minimum Requirements :
High school diploma or GED, and/or equivalent work experience. Attention to detail and able to multi-task many priorities. Self motivated, ability to work with little supervision and organized. Must be dependable. Knowledge of cleaning chemicals. Prefer some basic English skills.
Physical Requirements :
50% walking and standing
50% bending
Lifting/Carrying up to 50 lbs.
Hearing and Manual dexterity
Use of cleaning solutions
Ability to work in all types of weather conditions
Ability to drive golf cart on occasion as necessary
Pastry Cook
Flagstaff, AZ job
Are you outgoing, energetic, passionate, and authentic? Enchantment Resort and Mii amo Spa is the perfect spot for you! At Enchantment, we work together to create and deliver extraordinary experience for all guests and team members here at the resort. Our culture is fast-paced, collaborative, inclusive, engaging, and we have one of the best views you'll ever find! Come join us!
How you will enjoy your day:
Plan, prep and set up quality products in respective areas of the Pastry/Bake Shop in accordance with departmental quality standards and specifications. Maintain organization, cleanliness and sanitation of assigned station and equipment. The baker performs advanced baking work and responsible for their assigned station. Work requires initiative, judgment, and strong interpersonal skills.
Work Performed:
Plan, prepare and display quality products in assigned station of the Pastry/Bake Shop in a timely and consistent manner.
To include (but not limited to): Breakfast pastries, bread production, ice creams, sorbets, frozen desserts, outlet desserts.
Preparation and service of dietary restrictions requests from the Bake Shop.
Maintain a work area that is neat, safe and clean by utilizing proper handling and storage procedures of bakery mise en place.
Responsible to ensure goal and objectives of the bake shop and culinary department are met on a daily basis.
Monitor respective area of practice to ensure that standards and regulations are followed.
Check desserts preparation for assigned station before it is delivered to the customer to ensure proper preparation and respect of the recipe.
Assist in banquet preparation and pickups when requested by Supervisor/Manager.
Produce the finest quality product on a consistent basis.
Know all menu items from respective areas and its ingredients.
Other duties as assigned.
Minimum Requirements :
Some culinary school courses specifically in pastry. Attention to detail and ability to multi-task many priorities. Self motivated, ability to work with little supervision and organized. Must be dependable. Must be comfortable communicating with staff with Basic English. Must maintain current food handler's certification.
Physical Requirements :
Lifting and Carrying 50 Pounds
30% Walking
60% Standing
10% Bending
Hearing and Manual Dexterity
Taste and smell
Ability to drive golf cart on occasion as necessary
Use of cleaning solutions occasionally
Team Leader $18.50/hr
Payson, AZ job
Salary Range: 18.50 To 18.50 (USD) Hourly Are you outgoing, energetic, passionate, and authentic? Enchantment Resort is the perfect spot for you! At Enchantment, we work together to create and deliver extraordinary experience for all guests and team members here at the resort. Our culture is fast-paced, collaborative, inclusive, engaging, and we have one of the best views you'll ever find! Come join us!
How you will enjoy your day:
Inspect rooms to ensure they are maintained at high level of standards. Coach room attendants and ensure rooms are ready and updated in the system by 4:00 p.m.
Work performed:
Inspect rooms to ensure they are cleaned and maintained at a high level of standard
Detail rooms to ensure everything is neat, in its place and all supplies are in the room
Inventory room to ensure all furnishings and amenities are in the room
Maintain communication with room attendants to ensure rooms are ready by 4:00 p.m.
Ensure room directories are current
Write work orders for all maintenance issues to ensure rooms are maintained at a high level of standard
Contact engineering for maintenance issues on arrival rooms to ensure problems are corrected before guest arrival
Correct any cleaning or productivity problems with the room attendants through coaching
Ensure lost and found items are turned in appropriately to Safety & Security
Other duties as assigned
Responsibility & Authority :
Ensure all assigned rooms and areas are maintained at a high level of standard
Ongoing training of all room attendants to a high level of standard
Minimum Requirements :
High school diploma or GED, and/or equivalent work experience. Previous housekeeping supervisor experience preferred. Attention to detail and able to multi-task many priorities. Self motivated, ability to work with little supervision and organized. Must be dependable. Knowledge of cleaning chemicals. Prefer some basic English skills. Valid driver's license.
Physical Requirements :
75% walking and standing
25% bending
Lifting/Carrying up to 50 lbs.
Hearing and Manual dexterity
Use of cleaning solutions
Ability to work in all types of weather conditions
Ability to drive golf cart on occasion as necessary
Working knowledge of cleaning chemicals
Front Desk Supervisor $19.50/hr
Sedona, AZ job
Salary Range: 19.50 To 19.50 (USD) Hourly Are you outgoing, energetic, passionate, and authentic? Enchantment Resort is the perfect spot for you! At Enchantment, we work together to create and deliver extraordinary experience for all guests and team members here at the resort. Our culture is fast-paced, collaborative, inclusive, engaging, and we have one of the best views you'll ever find! Come join us!
Basic Function : Supervises daily functions of Guest Services agents
Work Performed :
Supervise, train and schedule Front Desk staff, ensuring staff-to-occupancy is consistent with budget
Ensure consistency with proper check-in and check-out procedures by Guest Service Agents
Ensure proper communication with Housekeeping and other departments
Address all guest needs and requests; ensure Guest Service Agents are following through
Review daily checklists to ensure proper documentation, follow through of billing procedures and resort policies
Review daily emergency reports, log books, trace reports, etc.
Review room rate reports to ensure any special requests are noted, upgrades are completed and vouchers are attached
Ensure proper cash procedures are followed and daily shift reports are closed at the Front Desk
Maintain updated group information on resumes and in group information folders
Process and maintain all group billing information, group masters, etc. to ensure a 3 day billing turn around
Check timesheets daily and assist with payroll approval and documentation
Ensure proper documentation occurs for disciplinary counseling for Guest Service Agents
Other duties as assigned
Supervision Exercised : Guest Service Agents
Supervision Received : Guest Services Manager
Responsibility & Authority :
Responsible for daily operations of Front Desk to ensure optimum guest satisfaction and smooth internal accounting
Supervise and assist with managing guest service operations including scheduling and payroll functions for Guest Services Department
Minimum Requirements :
High school degree or equivalent. Prior guest service experience highly desired. Must have strong organizational skills, excellent written and verbal communication skills and be able to perform and prioritize multiple tasks with ease. Computer skills required. Strong guest and team member relations skills
Physical Requirements :
5% Sitting
90% Walking, standing and bending
Lifting/Carrying up to 25 lbs.
Hearing and manual dexterity
Distance vision 1-3 feet
Ability to drive golf cart as necessary
Turndown Attendant
Prescott Valley, AZ job
Basic Function : Pick up linen and trash from unit closets. Provide turndown service to our guests at a high level of standard. Closing projects as scheduled Work Performed :
Pick up dirty linen, OJ buckets, dishes and trash from unit leaving them neat and clean
Wash dishes when needed
Provide turndown service to our guests following a high level of standard including setting out slippers, dim lights, stock with water, refresh towels and tidy room as necessary
Handle guest service requests in a professional manner
Complete closing projects including cleaning of warehouse, mop floors, clean employee restrooms, and assist in laundry.
Work with laundry staff to assist and ensure following proper procedures.
Follow training guidelines for new staff members.
Other duties as assigned
Supervision Exercised : None
Supervision Received : PM Supervisor, Housekeeping Manager, Director of Housekeeping
Minimum Requirements :
High school diploma or GED, and/or equivalent work experience. Attention to detail and able to multi-task many priorities. Self motivated, ability to work with little supervision and organized. Must be dependable. Knowledge of cleaning chemicals. Prefer some basic English skills.
Physical Requirements :
75% walking and standing
25% bending
Lifting/Carrying up to 50 lbs.
Hearing and manual dexterity
Use of cleaning solutions
Ability to work in all types of weather conditions
Ability to drive golf cart