Apartment Manager jobs at National Community Renaissance - 92 jobs

A leading nonprofit organization in San Francisco is seeking a Senior Property Manager to oversee multiple housing sites. The role involves ensuring quality housing for vulnerable populations, managing staff, and collaborating with external partners. Ideal candidates should have substantial property management experience and a high school diploma. Notably, the position offers competitive compensation of $80,000 to $88,000 annually and extensive benefits including health coverage and professional development opportunities. #J-18808-Ljbffr

City Gardens 333 12th St San Francisco, CA 94103, USA Abode, one of the largest and effective nonprofits working to end homelessness in the Bay Area, is seeking a Senior Property Manager for our programs in San Francisco County. About The Role The Senior Property Manager provides oversight to multiple sites and/or may have a staff reporting to them of 5 people or more. This position is responsible for ensuring decent, safe, and quality housing for vulnerable unsheltered individuals while ensuring residents are engaged in case management resources and supportive services as they live or transition into permanent housing. This position will work directly with our external agency partners to support client engagement and foster positive client interactions. The People and Culture You will be surrounded by some of the most talented, supportive, smart, and kind leaders and teams - people you can be proud to work with! Abode Services regularly recognizes employees' efforts, seeks employees' input, and cares for employees as people with lives outside of work. We believe that we make better decisions and provide quality services when our workforce reflects the diversity of the communities in which we operate. People of color make up nearly 70% of our workforce and we strive to recruit and retain employees from all backgrounds. Our Benefits & Perks: Our Benefits & Perks: $80,000 - $88,000 annually 100% paid health, vision, and dental options 19 PTO days & 12 Holidays per year Voluntary benefits: FSA, EAP, Commuter Checks, Life Insurance, Legal, and more 3% retirement match/contribution Professional Development Trainings and Opportunities, Leadership Academy Programs, and All Staff Events Dynamic, mission-driven culture and supportive leadership. We support you in supporting others How You Make An Impact Staff Management Hire, schedule, train, evaluate, discipline, and terminate employees within his/her portfolio/project. Monitor overtime, review, and approve timecards and arrange for staff coverage as needed including during vacation and holiday periods. Provide or arrange for staff development for self and employees under his/her supervision. Meet with staff regularly and perform annual performance reviews of direct report staff. Foster good staff relationships, cooperation, and teamwork between staff under his/her supervision as well as with others in the organization. Ensure that staff interacts professionally and respectfully with residents, lenders, vendors, and other community members. Maintain communication with resident service providers and/or case managers and interact with them to assist residents with housing issues and needs. Determine, with consultation as appropriate to the scale of the project, the scope of work needed to respond to work orders, inspection deficiencies, preventative maintenance and planned capital improvements for the purpose of securing bids as appropriate for project physical needs. Review bids, review and select vendors, contract for goods and services and oversee work for all property maintenance needs within management plan and approved budget, securing any approvals or permits that are needed. Review and approve payments to vendors for materials delivered and/or services rendered. Marketing Implement affirmative fair marketing plan(s) for properties directly rented to residents. Maintain occupancy levels at targeted goals. Show properties to applicants; conduct applicant interviews; verify potential resident income and entrance criteria in keeping with the Resident Selection Criteria, Management Plan, Fair Housing Law, applicable loan agreements and regulatory agreements; maintain waiting lists; accept or reject applicants. Prepare marketing/occupancy reports at regular intervals. Make regular inspections of property to ensure it is well-maintained, that mechanical devices are in working order and that the environment is safe, clean, and attractive. Ensure units are ready for occupancy as they turnover in a timely manner. Coordinate with the maintenance team to ensure compliance with property maintenance plans including current physical needs, preventative maintenance, and longer-range capital improvements. Coordinate with maintenance, housekeeping staff and outside vendors used for maintaining the property to ensure work completed in a safe and workmanlike manner. Financial/Programmatic Administration Operate property in accordance with the approved management plan, applicable regulatory agreements, and the approved operating budget for the period. Prepare financial, occupancy and management reports such as rent rolls, demographics, housing retention, and vacancy or turn over reports as requested by Abode or external stakeholders. Maintain tenant records such as leases, application and initial/annual income certification documentation, payment ledgers, notices, and correspondence, etc. Serve notices to tenants as required. Collect and record rent, security deposits and other sums for tenant related charges. Review and approve all invoices presented for property expenses within the portfolio and code using the approved chart of accounts. Assist in the development of property budgets and provide a variance report as requested. Adhere to all accounting procedures and policies for the organization. Other Property Management Tasks Provide “on-call” assistance during after-hours property emergencies either by phone, if possible, or by going directly to the site, if necessary. Schedule and conduct annual property inspections or other inspections as may be deemed required by the Agency's practice or by property lenders or others. Recommend measures to improve the fiscal performance of the project, better serve the residents and/or preserve the physical integrity of the property. Other duties as assigned. How You Meet Qualifications High school diploma or equivalent (GED) required. 3 years of progressively increasing property management experience or equivalent education and experience. Current tax credit certification, CPO/COS or IREM/NCHM designation or the ability to obtain within 6 months of employment. Use of personal vehicle and proof of valid California Driver's License and current auto insurance, along with a clean DMV record, is required. Notice This description is to be used as a guide only. It does not constitute a contract, commitment or promise of any kind. Abode reserves the right to change, add, delete, upgrade, or downgrade the position as dictated by business necessity at any time with or without notice. Notice Abode is an Equal Opportunity Employer/Drug Free Workplace. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr

Mercy Housing is looking for people who want to create a more humane world where poverty is alleviated, communities are healthy, and all people can develop their full potential. We believe that affordable housing and supportive programs improve the economic status of residents, transform neighborhoods and stabilize lives. Job Description Ensure the operations of the property(ies) in assigned area of oversight are in compliance with the standards and expectations of Operational Excellence, other stated guidelines of Mercy Housing Management Group (MHM), and Mercy Housing. Complete all reasonable work-related directives given by supervisor and above. Responsible for ensuring the completion of all property management site-level activities with site-level staff and other Mercy Housing-related departments to ensure that the Essential Functions are met on a regular and consistent basis. *Ensures that rent collection procedures are followed, and benchmarks are achieved. *Ensures that occupancy levels are at budgeted levels and higher, where possible. *Ensures that the rents allowed under the regulatory programs are being achieved, where possible. *Ensures that property budgets are followed and achieved, where possible. 80 Unit Property Family Property/Permanent Supportive Housing Resident Services on site. Qualifications MINIMUM QUALIFICATIONS OF POSITION *High school diploma or equivalent. *Working knowledge of applicable local and federal housing laws, including Fair Housing and Landlord and Tenant laws. *Experience being accountable for financials. PREFERRED QUALIFICATIONS OF POSITION *Professional certification in property or affordable housing management. *Minimum two (2) years of administrative, accounting, customer service, and/or supervisory experience. *Previous housing or property management experience including HUD, Low Income Tax Credits, Rural Housing, and Tax-Exempt Bond properties. *This is a brief description summarizing the abilities needed for the position.** Additional Information This position does come with a staff unit. Full Time Competitive Benefits Package. 403B plan with company matching. $32.00 per hour

Title : Property Manager - Live-in Reports To : Affordable Property Supervisor Department : Property Management Schedule : Monday through Friday; on-call evenings, weekends, and holidays as needed Travel : Local travel may be required Salary : $70,304 + 2 bedroom rent free on-site unit Employee Status : Regular, Full-Time, Non-Exempt Union : N/A Supervises : Assistant Property Manager, Janitor Benefits Two weeks of paid vacation a year, sick time, 14 holidays, up to five floating holidays based on employee status, medical and dental benefits on the first of the month following 30 days of employment, life insurance policy at no cost to employee (with the option of increasing policy amount), flexible spending account for medical and dependent care costs, commuter benefits, 403(b) with employer match, and other benefits. We foster a joyful workplace and offer opportunities for professional development and growth. Agency Summary The Unity Council is a non-profit Social Equity Development Corporation with an over 60-year history in the Fruitvale neighborhood of Oakland. Our mission is to promote social equity and improve quality of life by building vibrant communities where everyone can work, learn, and thrive. Our programs aim to provide the community with the tools, knowledge, and resources to transform their lives and ultimately achieve their long-term educational, career, and financial goals. These holistic programs and services reach more than 10,000 individuals and families annually in five languages. Programs include early childhood education, youth mentorship and leadership development, employment services, career readiness training, housing and financial stability, senior citizen services, affordable housing and neighborhood development, and arts and cultural events. Our work expands beyond the Fruitvale district and now reaches across Oakland and into Contra Costa County. The Unity Council employs a diverse workforce of more than 300 people who reflect the linguistic, cultural, and ethnic identity of the communities we serve. Position Summary The property operates under a Regulatory Agreement with the City of Oakland HCD that requires ongoing affordability restrictions, including annual income certifications and the maintenance of rents below market rate. The site provides long-term affordable housing to low- and moderate-income households, many of whom benefit from coordination with resident services and community-based partners. Under the supervision of the Property Management Supervisor, the Property Manager oversees all aspects of property operations, including leasing, income and rent compliance, maintenance coordination, budgeting, and resident relations. The Property Manager is responsible for ensuring full compliance with the City of Oakland Regulatory Agreement, meeting all financial, physical, and regulatory performance standards, and supporting a safe, inclusive, and well-managed living environment for residents. Essential Duties and Responsibilities The duties and responsibilities include, but are not limited to the following: Operational Oversight Oversee daily property operations to maintain safe, clean, and compliant housing for residents. Supervise on-site staff, including Assistant Property Manager, Resident Manager, Maintenance, and Janitorial staff. Develop and monitor property budgets; review financial statements and address variances. Approve invoices, purchase orders, and vendor payments in coordination with the Finance Department. Maintain accurate rent rolls, vacancy reports, and financial documentation in Yardi or other approved software. Leasing & Occupancy Manage all leasing activities, including applicant screening, move-ins, annual recertifications, and move-outs in accordance with City of Oakland HCD regulations. Maintain an accurate waiting list and ensure adherence to Affirmative Fair Housing Marketing Plan (AFHMP). Coordinate with the City of Oakland Housing Authority to ensure timely subsidy payments and compliance with program guidelines. Conduct unit inspections pre-move-in, annually, and at move-out; ensure prompt correction of any deficiencies. Compliance & Reporting Ensure full compliance with all regulatory agreements and reporting requirements. Complete and submit annual owner certifications, HAP requests, and compliance audits as required. Maintain complete and organized tenant files and documentation in accordance with HUD and TCAC standards. Prepare for and successfully complete annual management reviews, audits, and inspections by regulatory agencies and investors. Resident Relations & Services Coordination Promote a welcoming community environment and respond promptly to resident concerns and grievances. Enforce leases, community rules, and regulations consistently and in compliance with Fair Housing and ADA/504 requirements. Collaborate with Resident Services staff and partner agencies to support residents' long-term housing stability, including coordination for veteran households. Participate in or host regular resident meetings, safety trainings, and community engagement events. Maintenance & Safety Coordinate property maintenance, preventive maintenance planning, and capital improvement projects with Facilities Manager Conduct regular site inspections to ensure building and grounds are well-maintained and free of hazards. Enforce safety regulations and emergency procedures; maintain updated safety and emergency plans for the property. Collaborate with maintenance staff and vendors to ensure timely resolution of work orders and maintain compliance with City of Oakland Housing Quality Standards (HQS). Supervision & Team Leadership Recruit, train, and evaluate site-level staff, ensuring accountability and professional growth. Conduct performance evaluations and establish goals consistent with department and agency objectives. Promote a positive and inclusive work culture aligned with The Unity Council's mission and values. Perform additional duties as required. After-Hours & On-Call Responsibilities Serve as the primary on-call contact for all after-hours emergencies related to safety, security, maintenance, and building systems. Respond promptly to fire alarms, power outages, plumbing/elevator malfunctions, or urgent resident incidents. Coordinate with maintenance staff, emergency vendors, and first responders as needed. Ensure all after-hours incidents are properly logged, reported, and followed up on during business hours. Participate in developing and implementing the property's Emergency Response and Preparedness Plan, including evacuation procedures and communication protocols. Physical Requirements Must be able climb stairs, reach, bend, lift 20-30 pounds, crawl, kneel, stoop, twist, grasp with hands and fingers materials, use arms and legs, able to walk, climb ladders if applicable. Regularly required to sit and stand for long periods of time, occasionally stand and walk, ability to walk up and down stairs. Regularly required to use hands to operate computer and other office equipment. Close vision required for computer use. Ability to work on a computer 8 hours a day as needed. Occasionally required to stoop, kneel, climb, and lift up to 5 pounds. Pre-Employment Requirements Background/fingerprints Reference Checks This description is not intended to be construed as an exhaustive list of duties, responsibilities or requirements for the position. This position may change or assume additional duties at any time. *** Please submit your cover letter and resume. *** The Unity Council is an Equal Opportunity Employer.

Build a career that builds communities. At Mercy Housing, your work creates homes, hope, and opportunity. Join a mission-driven team where mercy, justice, and respect guide everything we do-from empowering residents to supporting your personal and professional growth. Together, we're transforming lives through affordable housing and inclusive communities. The Property Manager will provide leadership to site staff, direction for building operations, customer service, resident relations, property budget management, rent collections, leasing, compliance and guidance on maintenance priorities. We are looking applicable experience in management and customer service. This position will lead operations at Property Description We encourage candidates with lived experience to apply. This is an on-site position. PAY: $30.00-$34.70 Benefits: * Several Healthcare plans to choose from, dental (includes adult and child orthodontia) and vision * 15 days of earned PTO your first year, 12 company holidays + 2 floating holidays. * 403b + match * Early close Fridays (3 paid hours each Friday) * Early close prior to a holiday (3 paid hours) * Paid Time off between Christmas and New Year's Holiday * Paid Volunteer Time * Paid Parental Leave and Care Giver Leave * Paid Life Insurance * Free Employee Assistance Plan * Free Basic Dental * Pet Insurance options Duties * Oversees rent collection processes to ensure timely payments and achievement of collection benchmarks. * Maintains occupancy rates at or above budgeted targets by actively managing leasing strategies. * Maximizes allowable rents within the guidelines of applicable regulatory programs. * Manages property operations within approved budget parameters and identifies opportunities for cost savings. * Regularly reviews and controls property expenses to align with budget goals. * Drives performance to meet or exceed Controllable Net Operating Income (CNOI) objectives. * Monitors and ensures full compliance with regulatory requirements, including resident files, annual and interim recertifications, and all necessary documentation. * Delivers great customer service to residents in partnership with Assistant Property Manager, Maintenance, and Resident Services staff. * Other duties as assigned. Minimum Qualifications of Position * High school diploma or equivalent. * Working knowledge of applicable local and federal housing laws, including Fair Housing and Landlord and Tenant laws. * Experience being accountable for financials. * Previous housing or property management experience including HUD, Low Income Tax Credits, Rural Housing, and Tax-Exempt Bond properties. Preferred Qualifications of Position * Professional certification in property or affordable housing management. * Minimum two (2) years of administrative, accounting, customer service, and/or supervisory experience. Knowledge and Skills * Comprehend and communicate in the English language both orally and in writing. * Legally operate a motor vehicle (valid driver's license). * Proficient with Microsoft Office. This is a brief description summarizing the abilities needed for the position. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Abode Services, one of the largest and effective nonprofits working to end homelessness in the Bay Area, has an opening for a Property Manager in the Alameda County. About The Role: The Property Manager Responsible for overseeing the daily operations of assigned scattered sites and/or multifamily communities. The Property Manager must be committed to ensuring decent, safe, and quality housing for vulnerable unsheltered individuals while ensuring residents are engaged in case management resources and supportive services as they live or transition into permanent housing. Will manage property through several different phases from emergency interim housing and permanent supportive housing to new construction lease up. Will indirectly oversee security staff and provide direct supervision to maintenance technician, night manager and janitorial staff as well as oversight of contractual/vendor functions. This position will work directly with our external agency partners to support client engagement and foster positive client interactions. The People and Culture: You will be surrounded by some of the most talented, supportive, smart, and kind leaders and teams - people you can be proud to work with! Abode Services regularly recognizes employees' efforts, seeks employees' input, and cares for employees as people with lives outside of work. We believe that we make better decisions and provide quality services when our workforce reflects the diversity of the communities in which we operate. People of color make up nearly 70% of our workforce and we strive to recruit and retain employees from all backgrounds. Abode Benefits and Perks: $26.00 - $35.10 per hour 100% paid health, vision, and dental options 19 PTO days & 12 Holidays per year Voluntary benefits: FSA, EAP, Commuter Checks, Life Insurance, Legal, and more 3% retirement match/contribution Professional Development Trainings and Opportunities, Leadership Academy Programs, and All Staff Events Dynamic, mission-driven culture and supportive leadership. We support you in supporting others How You Make An Impact: Staff Management  Hire, schedule, train, evaluate, discipline, and terminate employees within his/her portfolio/project.  Monitor overtime, review, and approve timecards and arrange for staff coverage as needed including during vacation and holiday periods.  Provide or arrange for staff development for self and employees under his/her supervision. Meet with staff regularly and perform annual performance reviews of direct report staff. Foster good staff relationships, cooperation, and teamwork between staff under his/her supervision as well as with others in the organization. Ensure that staff interacts professionally and respectfully with residents, lenders, vendors, and other community members. Maintain communication with resident service providers and/or case managers and interact with them to assist residents with housing issues and needs. Vendor Management Determine, with consultation as appropriate to the scale of the project, the scope of work needed to respond to work orders, inspection deficiencies, preventative maintenance and planned capital improvements for the purpose of securing bids as appropriate for project physical needs. Review bids, review and select vendors, contract for goods and services and oversee work for all property maintenance needs within management plan and approved budget, securing any approvals or permits that are needed. Review and approve payments to vendors for materials delivered and/or services rendered. Marketing Implement affirmative fair marketing plan(s) for properties directly rented to residents. Maintain occupancy levels at targeted goals. Show properties to applicants; conduct applicant interviews; verify potential resident income and entrance criteria in keeping with the Resident Selection Criteria, Management Plan, Fair Housing Law, applicable loan agreements and regulatory agreements; maintain waiting lists; accept or reject applicants. Prepare marketing/occupancy reports at regular intervals. Maintenance/Housekeeping Make regular inspections of property to ensure it is well-maintained, that mechanical devices are in working order and that the environment is safe, clean, and attractive. Ensure units are ready for occupancy as they turnover in a timely manner. Coordinate with the maintenance team to ensure compliance with property maintenance plans including current physical needs, preventative maintenance, and longer-range capital improvements. Coordinate with maintenance, housekeeping staff and outside vendors used for maintaining the property to ensure work completed in a safe and workmanlike manner. Financial/Programmatic Administration Operate property in accordance with the approved management plan, applicable regulatory agreements, and the approved operating budget for the period.   Prepare financial, occupancy and management reports such as rent rolls, demographics, housing retention, and vacancy or turnover reports as requested by Abode or external stakeholders. Maintain tenant records such as leases, application and initial/annual income certification documentation, payment ledgers, notices, and correspondence, etc. Serve notices to tenants as required. Collect and record rent, security deposits and other sums for tenant related charges. Review and approve all invoices presented for property expenses within the portfolio and code using the approved chart of accounts. Assist in the development of property budgets and provide a variance report as requested. Adhere to all accounting procedures and policies for the organization.  Other Property Management Tasks: Provide “on-call” assistance during after-hours property emergencies either by phone, if possible, or by going directly to the site, if necessary.   Schedule and conduct annual property inspections or other inspections as may be deemed required by the Agency's practice or by property lenders or others. Recommend measures to improve the fiscal performance of the project, better serve the residents and/or preserve the physical integrity of the property. Other duties as assigned. How You Meet Qualifications: High school diploma or equivalent (GED) required. 3 years of progressively increasing property management experience or equivalent education and experience. Current tax credit certification, CPO/COS or IREM/NCHM designation or the ability to obtain within 6 months of employment.   Use of personal vehicle transportation and proof of valid California Driver's License and current auto insurance, along with a clean DMV record, is required.  Notice: This description is to be used as a guide only. It does not constitute a contract, commitment or promise of any kind. Abode Property Management reserves the right to change, add, delete, upgrade, or downgrade the position as dictated by business necessity at any time with or without notice. Notice: Abode Property Management is an Equal Opportunity Employer/Drug Free Workplace.

SoLa Impact is looking for a dedicated and motivated Property Manager II to join our growing team. The Property Manager II will play a vital role in supporting the property management operations by overseeing the day-to-day activities of the property. This includes aiding in tenant relations, overseeing maintenance requests, facilitating leasing activities, and ensuring compliance with all property management regulations. The ideal candidate will have a passion for affordable housing and a commitment to improving the lives of our tenants while helping to achieve the company's operational goals. PAY RATE: $28-$36 PER HOUR ABOUT THE COMPANY SoLa Impact is an award-winning social impact, development, and investment company focused exclusively on creating high-quality affordable housing. Over the last several years, we have raised almost $500 million in equity --- allowing us to deploy well over $1.5 billion - toward addressing the housing crisis in Los Angeles and throughout Southern California. Founded with the belief that smart investment can drive socioeconomic change, SoLa Impact focuses on creating sustainable, dignified living environments that empower residents and uplift neighborhoods. Only five years after starting its first ground-up project, SoLa Impact was recognized as the 16th largest developer in the nation, and the largest developer based in California by the National Multifamily Housing Council. As part of SoLa Impact's broader mission to create social and economic opportunities, our innovative co-working and entrepreneurship hub The Beehive serves as a catalyst for change, empowering local entrepreneurs to build sustainable businesses and contribute to the revitalization of their neighborhoods. At SoLa Impact, we believe that socioeconomic advancement is a right, not a privilege, and we are committed to making this vision a reality. Join us and be part of a high-achieving team that not only focuses on building affordable housing, but creating opportunities and hope for a better future for all. Requirements ESSENTIAL DUTIES Coordinate tenant communications and manage tenant inquiries effectively; Support the leasing process by conducting property tours and follow-up communications; Maintain organized records of tenant and property data; Help facilitate maintenance requests ensuring timely resolution; Assist in the preparation of property management reports; Conduct regular inspections of the property and report any issues identified; Support compliance with all local, state, and federal regulations; Collaborate with the property management team to promote positive tenant relations. EDUCATION & EXPERIENCE Minimum 4 years of experience in property management or related field; Bachelor's Degree in business management or a related field preferred; Experience working in affordable housing is a plus. SKILLS & ABILITIES Strong interpersonal and communication skills; Ability to work effectively both independently and as part of a team; Detail-oriented with strong organizational skills; Proficient in Microsoft Office Suite; familiarity with property management software is a plus; Problem-solving abilities with a proactive approach to challenges. Benefits SoLa Impact offers a comprehensive benefits package that includes paid vacation, medical, dental, vision, and life insurance, as well as pet insurance, sick leave, 10 paid holidays, and bereavement days. This package is designed to provide employees with a range of important benefits that help to support their physical and emotional well-being, while also providing financial protection and peace of mind. SoLa Impact offers a comprehensive benefits package that includes paid vacation, medical, dental, vision, and life insurance, as well as pet insurance, sick leave, 10 paid holidays, and bereavement days. This package is designed to provide employees with a range of important benefits that help to support their physical and emotional well-being, while also providing financial protection and peace of mind. At SoLa Impact, we believe work environment, culture, and the opportunity to learn and grow are key elements when considering a new job. We are just the right size to provide the resources and support you need without the bureaucracy of a large corporate environment. We foster a family-friendly and supportive workplace, collaborative and employee-focused with an emphasis on quality, integrity, trust, and accountability. We are looking to bring someone on board as soon as possible. We provide a rewarding and challenging environment. We expect a lot, but give a lot in return. Strongly prefer candidates local to Los Angeles as no relocation assistance will be provided. All qualified candidates will be contacted directly. SoLa Impact is an Equal Opportunity Employer. SoLa does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. Disclaimer: SoLa Impact conducts thorough background checks, including education and employment verification, following an offer letter extension. We are committed to upholding the highest standards of integrity throughout our hiring process. Candidates are advised to ensure all information provided in their resume and application is true and accurate. Any discrepancies may affect your eligibility for employment and may result in an offer letter rescindment. **The submission of your job application certifies that all information provided in this application is true, accurate, and complete to the best of your knowledge. You understand that any false statements, misrepresentations, or omissions-including those related to education or employment history-may result in rescission of an employment offer or termination of employment.**

Mercy Housing is looking for people who want to create a more humane world where poverty is alleviated, communities are healthy, and all people can develop their full potential. We believe that affordable housing and supportive programs improve the economic status of residents, transform neighborhoods and stabilize lives. Job Description We are currently looking for an Awesome, Mission Driven, Enthusiastic Property Manager who can manage multiple tasks, interact with residents, employees, vendors and community advocates. This is an ideal position for an experienced property manager that wants to use their skills and abilities to make a difference in the community. The property manager provides coaching, training and leadership to employees and is a point of contact for residents. Ensure the operations of the property(ies) in assigned area of oversight are in compliance with the standards and expectations of Operational Excellence, other stated guidelines of Mercy Housing Management Group (MHM), and Mercy Housing. Complete all reasonable work-related directives given by supervisor and above. Responsible for ensuring the completion of all property management site-level activities with site-level staff and other Mercy Housing-related departments to ensure that the Essential Functions are met on a regular and consistent basis. *Ensures that rent collection procedures are followed, and benchmarks are achieved. *Ensures that occupancy levels are at budgeted levels and higher, where possible. *Ensures that the rents allowed under the regulatory programs are being achieved, where possible. *Ensures that property budgets are followed and achieved, where possible. 75 Unit Property Permanent Supportive Housing Resident Services on site. Qualifications Knowledge of and experience with LIHTC certifications and family permanent supportive housing strongly preferred. Bilingual fluency also preferred. MINIMUM QUALIFICATIONS OF POSITION *High school diploma or equivalent. *Working knowledge of applicable local and federal housing laws, including Fair Housing and Landlord and Tenant laws. *Experience being accountable for financials. PREFERRED QUALIFICATIONS OF POSITION *Professional certification in property or affordable housing management. *Minimum two (2) years of administrative, accounting, customer service, and/or supervisory experience. *Previous housing or property management experience including HUD, Low Income Tax Credits, Rural Housing, and Tax-Exempt Bond properties. *This is a brief description summarizing the abilities needed for the position.** *This is a brief description summarizing the abilities needed for the position.** **Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.** Additional Information Full Time $30.00 per hour. 403B Plan with Company Matching Medical, Dental, and Vision

At Mercy Housing, we are on a mission to redefine affordable, low-income housing and create a more humane world where communities thrive, and all individuals can realize their full potential. As the largest nonprofit affordable housing provider in the nation, we build, preserve, and manage program-enriched housing across the country. The Property Manager will provide leadership to site staff, direction for building operations, customer service, resident relations, property budget management, rent collections, leasing, compliance and guidance on maintenance priorities. We are looking applicable experience in management and customer service. We encourage candidates with lived experience to apply. This is an on-site position. This position comes with a 3-bedroom staff unit. This position will split their time between Villa Amador, and Green Valley Apartments. (Both in Brentwood, CA) PAY: $30.84 - $34.00 Benefits: * Several Healthcare plans to choose from, dental (includes adult and child orthodontia) and vision * 15 days of earned PTO your first year, 12 company holidays + 2 floating holidays. * 403b + match * Early close Fridays (3 paid hours each Friday) * Early close prior to a holiday (3 paid hours) * Paid Time off between Christmas and New Year's Holiday * Paid Volunteer Time * Paid Parental Leave and Care Giver Leave * Paid Life Insurance * Free Employee Assistance Plan * Free Basic Dental * Pet Insurance options Duties * Oversees rent collection processes to ensure timely payments and achievement of collection benchmarks. * Maintains occupancy rates at or above budgeted targets by actively managing leasing strategies. * Maximizes allowable rents within the guidelines of applicable regulatory programs. * Manages property operations within approved budget parameters and identifies opportunities for cost savings. * Regularly reviews and controls property expenses to align with budget goals. * Drives performance to meet or exceed Controllable Net Operating Income (CNOI) objectives. * Monitors and ensures full compliance with regulatory requirements, including resident files, annual and interim recertifications, and all necessary documentation. * Delivers great customer service to residents in partnership with Assistant Property Manager, Maintenance, and Resident Services staff. * Other duties as assigned. Minimum Qualifications of Position * High school diploma or equivalent. * Working knowledge of applicable local and federal housing laws, including Fair Housing and Landlord and Tenant laws. * Experience being accountable for financials. * Previous housing or property management experience including HUD, Low Income Tax Credits, Rural Housing, and Tax-Exempt Bond properties. Preferred Qualifications of Position * Professional certification in property or affordable housing management. * Minimum two (2) years of administrative, accounting, customer service, and/or supervisory experience. Knowledge and Skills * Comprehend and communicate in the English language both orally and in writing. * Legally operate a motor vehicle (valid driver's license). * Proficient with Microsoft Office. This is a brief description summarizing the abilities needed for the position. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Essential Functions Provide assistance at our larger sites and/or fill-in during site manager absences. All duties related to processing tenant applications: Annually re-certify tenants as well as reinforcing lease, addendums, house rules, etc. Review and prepare for audits Assign tasks, review and approve time cards for the key holders Collect rents and maintain tenant and unit files in accordance with regulations and in a timely manner Perform move-in inspections with tenants Review lease and house rules and with the new tenants and instruct on the use of appliances, etc. Perform move-out inspections with Portfolio Manager and/or Maintenance Manager Arrange for re-keying of front door locks Process security deposit refunds in a timely manner Process repairs quickly to ensure the unit can be re-rented as soon as possible Assist with periodic inspections Process accounts payable on a weekly basis Attend training classes and seminars to stay current with appropriate property required certification Prepare various weekly and monthly reports as required Work within the approved operating budget Process work orders by notifying maintenance staff or an outside provider of needed repairs Track preventive maintenance and process purchase requests and approval forms Check community areas and shared spaces for cleanliness and safety on a daily basis Maintain control of keys for apartments and common areas and assist tenants with lockouts Assist tenants in organizing regular cultural and national celebrations Maintain the community room calendar, if applicable Help to coordinate, through department collaboration, self-sufficiency tenant programs and activities Be prepared for emergencies with mapping of gas shutoff valves, water, escape routes, etc. Requirements Skill & Knowledge Requirements General computer literacy Proficiency in Microsoft Office, especially in Word and Excel Strong verbal and written communication skills Ability to work with people of all cultures and economic status Bilingual (English/Spanish) is required. Ability to provide professional and courteous customer service Works collaboratively in a team environment Ability to prioritize, multitask and meet deadlines autonomously Experience Requirements Experience working in an office environment and using office equipment Experience in affordable housing property management highly desired Proven ability and experience maintaining confidentiality with proprietary company information and personal client information. License/Certification Requirements Valid CA driver's license, proof of auto insurance and access to a reliable vehicle. Physical Requirements Light lifting (up to 20 pounds), walking, bending and squatting for short periods of time. Ability to travel to different site when coverage is needed.

At Mercy Housing, we are on a mission to redefine affordable, low-income housing and create a more humane world where communities thrive, and all individuals can realize their full potential. As the largest nonprofit affordable housing provider in the nation, we build, preserve, and manage program-enriched housing across the country. The Property Manager will provide leadership to site staff, direction for building operations, customer service, resident relations, property budget management, rent collections, leasing, compliance and guidance on maintenance priorities. We are looking applicable experience in management and customer service. This position will lead operations at Kent Gardens. We encourage candidates with lived experience to apply. This is an on-site position. PAY: $32.12-34.00 Benefits: Several Healthcare plans to choose from, dental (includes adult and child orthodontia) and vision 15 days of earned PTO your first year, 12 company holidays + 2 floating holidays. 403b + match Early close Fridays (3 paid hours each Friday) Early close prior to a holiday (3 paid hours) Paid Time off between Christmas and New Year's Holiday Paid Volunteer Time Paid Parental Leave and Care Giver Leave Paid Life Insurance Free Employee Assistance Plan Free Basic Dental Pet Insurance options Duties Oversees rent collection processes to ensure timely payments and achievement of collection benchmarks. Maintains occupancy rates at or above budgeted targets by actively managing leasing strategies. Maximizes allowable rents within the guidelines of applicable regulatory programs. Manages property operations within approved budget parameters and identifies opportunities for cost savings. Regularly reviews and controls property expenses to align with budget goals. Drives performance to meet or exceed Controllable Net Operating Income (CNOI) objectives. Monitors and ensures full compliance with regulatory requirements, including resident files, annual and interim recertifications, and all necessary documentation. Delivers great customer service to residents in partnership with Assistant Property Manager, Maintenance, and Resident Services staff. Other duties as assigned. Minimum Qualifications of Position High school diploma or equivalent. Working knowledge of applicable local and federal housing laws, including Fair Housing and Landlord and Tenant laws. Experience being accountable for financials. Previous housing or property management experience including HUD, Low Income Tax Credits, Rural Housing, and Tax-Exempt Bond properties. Preferred Qualifications of Position Professional certification in property or affordable housing management. Minimum two (2) years of administrative, accounting, customer service, and/or supervisory experience. Knowledge and Skills Comprehend and communicate in the English language both orally and in writing. Legally operate a motor vehicle (valid driver's license). Proficient with Microsoft Office. This is a brief description summarizing the abilities needed for the position. Mercy Housing is a fair chance employer; while we conduct background checks for all positions, we will consider qualified applicants with arrest and conviction records.

National Community Renaissance is committed to first class management of our properties which transforms their neighborhoods and the lives of our residents. The Community Manager I is the front line in implementing our vision. The Community Manager I is responsible for: Leading the overall administration, compliance, and maintenance of the property, while striving to maintain 100% occupancy; Working in partnership with Hope Through Housing to develop and deliver social programs for our residents and the neighborhood; Must assume proactive behavior and measures in order to properly represent National Community Renaissance and build relationships in the community. The Community Manager I reports to the Regional Manager, Area Manager, or Senior Community Manager. The Community Manager I directs and supervises 1-2 on-site personnel and and/or temporary resources. RESPONSIBILITIES Compliance Ensure resident files and Yardi data are maintained in accordance with Compliance and Property Management policies and regulations. Review and approve all resident notices pertaining to recertification. Maintain property waiting list in accordance with the properties' Tenant Selection Plan. Ensure applications for housing are processed in accordance with properties' affordable housing covenants. Process annual re-certifications within established timelines. Property Operations Handle marketing and advertising for vacancies in accordance with properties' Affirmative Fair Housing Marketing Plan. Ensure that all appropriate notices are remitted to residents in a timely manner and are completed and served within the requirements set forth in the lease. Conducts monthly site inspections and prepares report for management. Manage office supply inventory and work closely with Resident Services to ensure maintenance supplies are purchased in a timely manner and in accordance with the approved budget. Work cohesively with resident services staff to ensure vacancies turn times are met in accordance with company policy. Ensure work orders are processed in Yardi within established timelines. Financial Accurately account for and balance petty cash in accordance with company policies and procedures. Prepare deposits for banking and posts resident payments into Yardi within timelines established by management. Prepare management required month end reports. Manage account receivables and ensure past resident balance due receivables are turned over to collection agencies. Keeps resident ledgers accurate and works diligently with accounting to resolve any errors. Human Resources Management of 1-2 on-site office employees and/or maintenance employees which includes: interviewing, training, timekeeping, performance evaluations and disciplinary actions. Maintain positive relationships with CORE internal departments. Customer Service Respond to all resident complaints in a timely and professional manner. Create a community of caring and excitement that is contagious for our residents and noticeable to the community at large. Resident Programs Designs, implements and manages appropriate resident programs and is responsible for their on-going success. Community Relations Manage ongoing positive relationships with all City staff and other local representatives and social service providers. General Must attend Company sponsored events that relate to the development of the team, which, from time to time, may include overnight stays at locations away from the employee's home. Other duties as requested. SKILLS Must have a hard working, positive attitude. Ability to work with and understand persons of all ethnic and family backgrounds. Ability to build and deliver specialized programs appropriate to the residents of the community. Ability to build external relationships while positively promoting the organization. Must be organized and proficient at time management Proficient in English language in verbal and written communications Relate to others beyond giving and receiving instructions Demonstrate initiative, personal awareness, professionalism, integrity and exercise confidentiality in all areas of performance. EXPERIENCE Minimum of a high school education or equivalent. Minimum two to five years working in a position with comparable responsibilities. Must be able to pass company sponsored Tax Credit Certification class within the first year of employment. If employee cannot pass the test after the second attempt, the employee will be subject to discipline up to and including termination. Minimum two years working in a customer service environment. Minimum two years Supervisory experience. Financial management. Microsoft Office Products such as Word, Excel, and Outlook. Yardi property management accounting software is preferred. PHYSICAL REQUIREMENTS/WORK ENVIRONMENT 5-7 hours of sitting, reading and typing on a daily basis. 1-3 hours of walking on a daily basis. Up to 6 hours of continuous walking for 1-3 continuous days at times of property inspections. Operate computer and office equipment. Occasional lifting of up to 20 pounds. Occasional climbing of stairs. FLSA Non-Exempt

Build a career that builds communities. At Mercy Housing, your work creates homes, hope, and opportunity. Join a mission-driven team where mercy, justice, and respect guide everything we do-from empowering residents to supporting your personal and professional growth. Together, we're transforming lives through affordable housing and inclusive communities. The Property Manager will provide leadership to site staff, direction for building operations, customer service, resident relations, property budget management, rent collections, leasing, compliance and guidance on maintenance priorities. We are looking applicable experience in management and customer service. This position will lead operations at El Dorado Haven, and with be 65 units of family, and 15 units of Veteran housing. We encourage candidates with lived experience to apply. This is an on-site position. PAY: $28.27 - $31.14 Benefits: * Several Healthcare plans to choose from, dental (includes adult and child orthodontia) and vision * 15 days of earned PTO your first year, 12 company holidays + 2 floating holidays. * 403b + match * Early close Fridays (3 paid hours each Friday) * Early close prior to a holiday (3 paid hours) * Paid Time off between Christmas and New Year's Holiday * Paid Volunteer Time * Paid Parental Leave and Care Giver Leave * Paid Life Insurance * Free Employee Assistance Plan * Free Basic Dental * Pet Insurance options Duties * Oversees rent collection processes to ensure timely payments and achievement of collection benchmarks. * Maintains occupancy rates at or above budgeted targets by actively managing leasing strategies. * Maximizes allowable rents within the guidelines of applicable regulatory programs. * Manages property operations within approved budget parameters and identifies opportunities for cost savings. * Regularly reviews and controls property expenses to align with budget goals. * Drives performance to meet or exceed Controllable Net Operating Income (CNOI) objectives. * Monitors and ensures full compliance with regulatory requirements, including resident files, annual and interim recertifications, and all necessary documentation. * Delivers great customer service to residents in partnership with Assistant Property Manager, Maintenance, and Resident Services staff. * Other duties as assigned. Minimum Qualifications of Position * High school diploma or equivalent. * Working knowledge of applicable local and federal housing laws, including Fair Housing and Landlord and Tenant laws. * Experience being accountable for financials. * Previous housing or property management experience including HUD, Low Income Tax Credits, Rural Housing, and Tax-Exempt Bond properties. Preferred Qualifications of Position * Professional certification in property or affordable housing management. * Minimum two (2) years of administrative, accounting, customer service, and/or supervisory experience. Knowledge and Skills * Comprehend and communicate in the English language both orally and in writing. * Legally operate a motor vehicle (valid driver's license). * Proficient with Microsoft Office. This is a brief description summarizing the abilities needed for the position. Mercy Housing is a fair chance employer; while we conduct background checks for all positions, we will consider qualified applicants with arrest and conviction records.

Full-time Description Under the supervision of the Property Supervisor and directional support of the Director of Property Management, the Property Manager is responsible for managing their assigned building to ensure effective fiscal, physical, and social soundness. The Property Manager oversees the day-to-day operations, including administration, facilities, compliance with regulatory and legal requirements, and marketing, of a 30 unit supportive housing community for homeless families located in the North Hills neighborhood of Los Angeles. The Property Manager will ensure stable operations by working with the services staff to foster a healthy community for tenants. The Property Manager will document and undertake all maintenance requests and equipment replacements in a timely manner and ensure that the building is well maintained. The Property Manager is also responsible for preserving open lines of communication between all parties involved in the operation of their property, and for compliance with A Community of Friends (ACOF) policies and procedures. The Property Manager must live and work in a community-based setting, emphasizing commitment and staff initiative. This person should be comfortable working within an interdisciplinary team utilizing a strength-based social service approach. In addition, this individual must possess excellent communication and interpersonal skills and be able to work with people who have experienced homelessness. Applicants must have an understanding of individuals with a range of disabilities, including physical, mental and emotional. Essential Duties Community Management Responsible for the overall operation of assigned supportive housing property. Meet and interview prospective tenants to determine eligibility based on established criteria. Show vacant units and property amenities based on ACOF's established procedures. Conduct move-in certifications and annual recertifications. Coordinate move-in and review rental lease and house rules with tenants. Collect rents and maintain computer records according to ACOF established procedures. Maintain regulatory compliance by assuring all files are accurate and audited. Maintain compliance with reporting requirements, business permits/licenses, rules, regulations, policies, and procedures. Perform functions related to leasing and lease renewal in accordance with Fair Housing, funder requirements, and ACOF's Property Management policies and procedures. Conduct property and unit inspections and respond to third party inspection reports. Order office and property supplies as needed and submit check requests to accounting for payment. Other duties related to day-to-day operations tasks may be assigned. Repair & Maintenance Management Coordinate and schedule repairs and work orders with maintenance staff, as needed, and seek approvals from the Property Supervisor and Asset Manager, as per policy and procedures. Perform daily walk-through of assigned property(s) and conduct light housekeeping. In coordination with maintenance staff, ensure that the property's appearance is well maintained. Schedule annual inspections and maintenance of gutters, fire extinguishers, air conditioners, heaters, smoke alarms, project fire system, backflow system, storm drains, and other systems as required. Maintain a tracking log of major purchases, replacements, and maintenance repairs. Coordinate with outside vendors. Tenant Relations & Management Respond to tenant complaints and questions professionally and within a reasonable time frame, to avoid grievances. Identify and report complex situation(s) and/or potential concern(s) involving the property and its tenants to direct supervisor in a timely manner. Prepare detailed written incident reports in accordance with ACOF's procedures. Prepare and post professionally written notices to tenants (i.e., warnings, inspections, etc.). Counsel tenants who are not complying with the terms of the lease and concerning delinquent payments. Recommend eviction if tenant behavior warrants and prepare related documentation to support the recommendation. Refer tenants with special problems, such as economic, social, legal, health, etc. to Services staff or agencies that can help. Regularly meet with Case Managers or other service providers, if appropriate, to proactively address issues and promote retention, assist with tenant activities, address specific problems, plan meetings, or support activities, as appropriate. Assure all tenants are treated fairly and consistently. Participate in hearings and appeals, as needed Requirements To perform effectively in this position, the incumbent must have these Basic Qualifications: High school diploma or equivalent Minimum two years of property management experience, with preferred experience in LIHTC, HUD, and/or HOME program. Knowledge of Microsoft Office software (Word, Excel and Outlook). General knowledge of property management software (RealPage, etc.). Ability to develop and implement budgets and variance reports. Skills in tenant problem solving and de-escalation. Professional and positive attitude towards tenants, staff, vendors, and other organizations. Access to a personal vehicle or alternative reliable transportation to be used to conduct ACOF business. Ability to meet California minimum and ACOF insurance requirements if driving on company business. Required to live on-site (for buildings with 16 or more units). Preferred Qualifications Bachelors degree. Experience leasing up a new affordable housing development. Experience in or knowledge of the Housing First model for Permanent Supportive Housing. Bilingual Spanish/English. Valid CA driver's license. Salary Description $23 to $25 per hour

Full-time Description Under the supervision of the Property Supervisor and directional support of the Director of Property Management, the Property Manager is responsible for managing their assigned building to ensure effective fiscal, physical, and social soundness. The Property Manager oversees the day-to-day operations, including administration, facilities, compliance with regulatory and legal requirements, and marketing, of an 80-unit supportive housing community for single adults and families, primarily veteran head of households. The Property Manager will ensure stable operations by working with the services staff to foster a healthy community for tenants. The Property Manager will document and undertake all maintenance requests and equipment replacements in a timely manner and ensure that the building is well maintained. The Property Manager is also responsible for preserving open lines of communication between all parties involved in the operation of their property, and for compliance with A Community of Friends (ACOF) policies and procedures. The Property Manager must live and work in a community-based setting, emphasizing commitment and staff initiative. This person should be comfortable working within an interdisciplinary team utilizing a strength-based social service approach. In addition, this individual must possess excellent communication and interpersonal skills and be able to work with people who have experienced homelessness. Applicants must have an understanding of individuals with a range of disabilities, including physical, mental and emotional. Essential Duties Community Management Responsible for the overall operation of assigned supportive housing property. Meet and interview prospective tenants to determine eligibility based on established criteria. Show vacant units and property amenities based on ACOF's established procedures. Conduct move-in certifications and annual recertifications. Coordinate move-in and review rental lease and house rules with tenants. Collect rents and maintain computer records according to ACOF established procedures. Maintain regulatory compliance by assuring all files are accurate and audited. Maintain compliance with reporting requirements, business permits/licenses, rules, regulations, policies, and procedures. Perform functions related to leasing and lease renewal in accordance with Fair Housing, funder requirements, and ACOF's Property Management policies and procedures. Conduct property and unit inspections and respond to third party inspection reports. Order office and property supplies as needed and submit check requests to accounting for payment. Other duties related to day-to-day operations tasks may be assigned. Repair & Maintenance Management Coordinate and schedule repairs and work orders with maintenance staff, as needed, and seek approvals from the Property Supervisor and Asset Manager, as per policy and procedures. Perform daily walk-through of assigned property(s) and conduct light housekeeping. In coordination with maintenance staff, ensure that the property's appearance is well maintained. Schedule annual inspections and maintenance of gutters, fire extinguishers, air conditioners, heaters, smoke alarms, project fire system, backflow system, storm drains, and other systems as required. Maintain a tracking log of major purchases, replacements, and maintenance repairs. Coordinate with outside vendors. Tenant Relations & Management Respond to tenant complaints and questions professionally and within a reasonable time frame, to avoid grievances. Identify and report complex situation(s) and/or potential concern(s) involving the property and its tenants to direct supervisor in a timely manner. Prepare detailed written incident reports in accordance with ACOF's procedures. Prepare and post professionally written notices to tenants (i.e., warnings, inspections, etc.). Counsel tenants who are not complying with the terms of the lease and concerning delinquent payments. Recommend eviction if tenant behavior warrants and prepare related documentation to support the recommendation. Refer tenants with special problems, such as economic, social, legal, health, etc. to Services staff or agencies that can help. Regularly meet with Case Managers or other service providers, if appropriate, to proactively address issues and promote retention, assist with tenant activities, address specific problems, plan meetings, or support activities, as appropriate. Assure all tenants are treated fairly and consistently. Participate in hearings and appeals, as needed Requirements POSITION REQUIREMENTS To perform effectively in this position, the incumbent must have these Basic Qualifications: High school diploma or equivalent Minimum two years of property management experience, with preferred experience in LIHTC, HUD, and/or HOME program. Knowledge of Microsoft Office software (Word, Excel and Outlook). General knowledge of property management software (RealPage, etc.). Ability to develop and implement budgets and variance reports. Skills in tenant problem solving and de-escalation. Professional and positive attitude towards tenants, staff, vendors, and other organizations. Access to a personal vehicle or alternative reliable transportation to be used to conduct ACOF business. Ability to meet California minimum and ACOF insurance requirements if driving on company business. Required to live on-site (for buildings with 16 or more units). Preferred Qualifications Bachelors degree. Experience leasing up a new affordable housing development. Experience in or knowledge of the Housing First model for Permanent Supportive Housing. Bilingual Spanish/English. Valid CA driver's license. Salary Description $24 to $25.50 per hour

Full-time Description Under the supervision of the Property Supervisor and directional support of the Director of Property Management, the Property Manager is responsible for managing their assigned building to ensure effective fiscal, physical, and social soundness. The Property Manager oversees the day-to-day operations of a 40-unit supportive housing community for single adults, including administration, facilities, compliance with regulatory and legal requirements, and marketing. The Property Manager will ensure stable operations by working with the services staff to foster a healthy community for tenants. The Property Manager will document and undertake all maintenance requests and equipment replacements in a timely manner and ensure that the building is well maintained. The Property Manager is also responsible for preserving open lines of communication between all parties involved in the operation of their property, and for compliance with A Community of Friends (ACOF) policies and procedures. The Property Manager must live and work in a community-based setting, emphasizing commitment and staff initiative. This person should be comfortable working within an interdisciplinary team utilizing a strength-based social service approach. In addition, this individual must possess excellent communication and interpersonal skills and be able to work with people who have experienced homelessness. Applicants must have an understanding of individuals with a range of disabilities, including physical, mental and emotional. Community Management Responsible for the overall operation of assigned supportive housing property(s). Collect rents and maintain computer records according to ACOF established procedures. Maintain regulatory compliance by assuring all files are accurate and audited. Maintain compliance with reporting requirements, business permits/licenses, rules, regulations, policies, and procedures. Perform functions related to leasing and lease renewal in accordance with Fair Housing, funder requirements, and ACOF's Property Management policies and procedures. Meet and interview prospective tenants to determine eligibility based on established criteria. Show vacant units and property amenities based on ACOF's established procedures. Conduct move-in certifications and annual recertifications. Coordinate move-in and review rental lease and house rules with tenants. Conduct property and unit inspections and respond to third party inspection reports. Order office and property supplies as needed and submit check requests to accounting for payment. Other duties related to day-to-day operations tasks may be assigned. Repair & Maintenance Management Coordinate and schedule repairs and work orders with maintenance staff, as needed, and seek approvals from the Property Supervisor and Asset Manager, as per policy and procedures. Perform daily walk-through of assigned property(s) and conduct light housekeeping. In coordination with maintenance staff, ensure that the property's appearance is well maintained. Schedule annual inspections and maintenance of gutters, fire extinguishers, air conditioners, heaters, smoke alarms, project fire system, backflow system, storm drains, and other systems as required. Maintain a tracking log of major purchases, replacements, and maintenance repairs. Coordinate with outside vendors. Tenant Relations & Management Respond to tenant complaints and questions professionally and within a reasonable time frame, to avoid grievances. Identify and report complex situation(s) and/or potential concern(s) involving the property and its tenants to direct supervisor in a timely manner. Prepare detailed written incident reports in accordance with ACOF's procedures. Prepare and post professionally written notices to tenants (i.e., warnings, inspections, etc.). Counsel tenants who are not complying with the terms of the lease and concerning delinquent payments. Recommend eviction if tenant behavior warrants and prepare related documentation to support the recommendation. Refer tenants with special problems, such as economic, social, legal, health, etc. to Services staff or agencies that can help. Regularly meet with Case Managers or other service providers, if appropriate, to proactively address issues and promote retention, assist with tenant activities, address specific problems, plan meetings, or support activities, as appropriate. Assure all tenants are treated fairly and consistently. Participate in hearings and appeals, as needed. Requirements These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this job. Individual abilities may result in some deviation of these guidelines. To perform effectively in this position, the incumbent must have the following: Basic Qualifications: High school diploma or equivalent Minimum two years of property management experience, with preferred experience in LIHTC, HUD, and/or HOME program. Knowledge of Microsoft Office software (Word, Excel and Outlook). General knowledge of property management software (RealPage, etc.). Ability to develop and implement budgets and variance reports. Skills in tenant problem solving and de-escalation. Professional and positive attitude towards tenants, staff, vendors, and other organizations. Access to a personal vehicle or alternative reliable transportation to be used to conduct ACOF business. Ability to meet California minimum and ACOF insurance requirements if driving on company business. Required to live on-site (for buildings with 16 or more units). Preferred Qualifications: BA/BS degree or two years' experience in affordable housing and management. Experience in or knowledge of the Housing First model for Permanent Supportive Housing. Bilingual Spanish/English. Valid CA driver's license. Salary Description $21 to $23 per hour

Job DescriptionDescription: Under the supervision of the Property Supervisor and directional support of the Director of Property Management, the Property Manager is responsible for managing their assigned building to ensure effective fiscal, physical, and social soundness. The Property Manager oversees the day-to-day operations, including administration, facilities, compliance with regulatory and legal requirements, and marketing, of a 30 unit supportive housing community for homeless families located in the North Hills neighborhood of Los Angeles. The Property Manager will ensure stable operations by working with the services staff to foster a healthy community for tenants. The Property Manager will document and undertake all maintenance requests and equipment replacements in a timely manner and ensure that the building is well maintained. The Property Manager is also responsible for preserving open lines of communication between all parties involved in the operation of their property, and for compliance with A Community of Friends (ACOF) policies and procedures. The Property Manager must live and work in a community-based setting, emphasizing commitment and staff initiative. This person should be comfortable working within an interdisciplinary team utilizing a strength-based social service approach. In addition, this individual must possess excellent communication and interpersonal skills and be able to work with people who have experienced homelessness. Applicants must have an understanding of individuals with a range of disabilities, including physical, mental and emotional. Essential Duties Community Management Responsible for the overall operation of assigned supportive housing property. Meet and interview prospective tenants to determine eligibility based on established criteria. Show vacant units and property amenities based on ACOF's established procedures. Conduct move-in certifications and annual recertifications. Coordinate move-in and review rental lease and house rules with tenants. Collect rents and maintain computer records according to ACOF established procedures. Maintain regulatory compliance by assuring all files are accurate and audited. Maintain compliance with reporting requirements, business permits/licenses, rules, regulations, policies, and procedures. Perform functions related to leasing and lease renewal in accordance with Fair Housing, funder requirements, and ACOF's Property Management policies and procedures. Conduct property and unit inspections and respond to third party inspection reports. Order office and property supplies as needed and submit check requests to accounting for payment. Other duties related to day-to-day operations tasks may be assigned. Repair & Maintenance Management Coordinate and schedule repairs and work orders with maintenance staff, as needed, and seek approvals from the Property Supervisor and Asset Manager, as per policy and procedures. Perform daily walk-through of assigned property(s) and conduct light housekeeping. In coordination with maintenance staff, ensure that the property's appearance is well maintained. Schedule annual inspections and maintenance of gutters, fire extinguishers, air conditioners, heaters, smoke alarms, project fire system, backflow system, storm drains, and other systems as required. Maintain a tracking log of major purchases, replacements, and maintenance repairs. Coordinate with outside vendors. Tenant Relations & Management Respond to tenant complaints and questions professionally and within a reasonable time frame, to avoid grievances. Identify and report complex situation(s) and/or potential concern(s) involving the property and its tenants to direct supervisor in a timely manner. Prepare detailed written incident reports in accordance with ACOF's procedures. Prepare and post professionally written notices to tenants (i.e., warnings, inspections, etc.). Counsel tenants who are not complying with the terms of the lease and concerning delinquent payments. Recommend eviction if tenant behavior warrants and prepare related documentation to support the recommendation. Refer tenants with special problems, such as economic, social, legal, health, etc. to Services staff or agencies that can help. Regularly meet with Case Managers or other service providers, if appropriate, to proactively address issues and promote retention, assist with tenant activities, address specific problems, plan meetings, or support activities, as appropriate. Assure all tenants are treated fairly and consistently. Participate in hearings and appeals, as needed Requirements: To perform effectively in this position, the incumbent must have these Basic Qualifications: High school diploma or equivalent Minimum two years of property management experience, with preferred experience in LIHTC, HUD, and/or HOME program. Knowledge of Microsoft Office software (Word, Excel and Outlook). General knowledge of property management software (RealPage, etc.). Ability to develop and implement budgets and variance reports. Skills in tenant problem solving and de-escalation. Professional and positive attitude towards tenants, staff, vendors, and other organizations. Access to a personal vehicle or alternative reliable transportation to be used to conduct ACOF business. Ability to meet California minimum and ACOF insurance requirements if driving on company business. Required to live on-site (for buildings with 16 or more units). Preferred Qualifications Bachelors degree. Experience leasing up a new affordable housing development. Experience in or knowledge of the Housing First model for Permanent Supportive Housing. Bilingual Spanish/English. Valid CA driver's license.

Full-time Description Under the supervision of the Property Supervisor and directional support of the Director of Property Management, the Property Manager is responsible for managing their assigned building to ensure effective fiscal, physical, and social soundness. The Property Manager oversees the day-to-day operations of a 24-unit supportive housing community for individuals and families, including administration, facilities, compliance with regulatory and legal requirements, and marketing. The Property Manager will ensure stable operations by working with the services staff to foster a healthy community for tenants. The Property Manager will document and undertake all maintenance requests and equipment replacements in a timely manner and ensure that the building is well maintained. The Property Manager is also responsible for preserving open lines of communication between all parties involved in the operation of their property, and for compliance with A Community of Friends (ACOF) policies and procedures. The Property Manager must live and work in a community-based setting, emphasizing commitment and staff initiative. This person should be comfortable working within an interdisciplinary team utilizing a strength-based social service approach. In addition, this individual must possess excellent communication and interpersonal skills and be able to work with people who have experienced homelessness. Applicants must have an understanding of individuals with a range of disabilities, including physical, mental and emotional. Community Management Responsible for the overall operation of assigned supportive housing property. Collect rents and maintain computer records according to ACOF established procedures. Maintain regulatory compliance by assuring all files are accurate and audited. Maintain compliance with reporting requirements, business permits/licenses, rules, regulations, policies, and procedures. Perform functions related to leasing and lease renewal in accordance with Fair Housing, funder requirements, and ACOF's Property Management policies and procedures. Meet and interview prospective tenants to determine eligibility based on established criteria. Show vacant units and property amenities based on ACOF's established procedures. Conduct move-in certifications and annual recertifications. Coordinate move-in and review rental lease and house rules with tenants. Conduct property and unit inspections and respond to third party inspection reports. Order office and property supplies as needed and submit check requests to accounting for payment. Other duties related to day-to-day operations tasks may be assigned. Repair & Maintenance Management Coordinate and schedule repairs and work orders with maintenance staff, as needed, and seek approvals from the Property Supervisor and Asset Manager, as per policy and procedures. Perform daily walk-through of assigned property(s) and conduct light housekeeping. In coordination with maintenance staff, ensure that the property's appearance is well maintained. Schedule annual inspections and maintenance of gutters, fire extinguishers, air conditioners, heaters, smoke alarms, project fire system, backflow system, storm drains, and other systems as required. Maintain a tracking log of major purchases, replacements, and maintenance repairs. Coordinate with outside vendors. Tenant Relations & Management Respond to tenant complaints and questions professionally and within a reasonable time frame, to avoid grievances. Identify and report complex situation(s) and/or potential concern(s) involving the property and its tenants to direct supervisor in timely manner. Prepare detailed written incident reports in accordance with ACOF's procedures. Prepare and post professionally written notices to tenants (i.e., warnings, inspections, etc.). Counsel tenants who are not complying with the terms of the lease and concerning delinquent payments. Recommend eviction if tenant behavior warrants and prepare related documentation to support the recommendation. Refer tenants with special problems, such as economic, social, legal, health, etc. to Services staff or agencies that can help. Regularly meet with Case Managers or other service providers, if appropriate, to proactively address issues and promote retention, assist with tenant activities, address specific problems, plan meetings, or support activities, as appropriate. Assure all tenants are treated fairly and consistently. Participate in hearings and appeals, as needed. Requirements To perform effectively in this position, the incumbent must have these Basic Qualifications: High school diploma or equivalent Minimum two years of property management experience, with preferred experience in LIHTC, HUD, and/or HOME program. Knowledge of Microsoft Office software (Word, Excel and Outlook). General knowledge of property management software (RealPage, etc.). Ability to develop and implement budgets and variance reports. Skills in tenant problem solving and de-escalation. Professional and positive attitude towards tenants, staff, vendors, and other organizations. Access to a personal vehicle or alternative reliable transportation to be used to conduct ACOF business. Ability to meet California minimum and ACOF insurance requirements if driving on company business. Required to live on-site (for buildings with 16 or more units). Preferred Qualifications Bachelors degree. Experience leasing up a new affordable housing development. Experience in or knowledge of the Housing First model for Permanent Supportive Housing. Bilingual Spanish/English. Valid CA driver's license. Salary Description $23.00 - $25.00

Bill Wilson Center provides services to children, youth, young adults, and families in Santa Clara County. Additionally, we reach clients through our street outreach and crisis line programs. Bill Wilson Center programs focus on housing, mental health care, supportive services, and advocacy. Bill Wilson Center is committed to working with the community to ensure that every youth has access to the range of services needed to grow to be healthy and self-sufficient adults. A key component of Bill Wilson Center's philosophy encompasses a strength-based approach to improving the lives of the youth and young families in our communities. Bill Wilson Center has been providing services to runaway and homeless youth since 1973. Join us and become a difference maker at Bill Wilson Center! Job Summary: The Property Manager will live on site and be responsible for the successful management and oversight of a 26 unit affordable housing complex in Santa Clara. The complex serves formerly homeless young adults (singles and families) and works with various support agencies for referral of applicants. Responsible for the overall operation of the property and the day to day implementation of policies, procedures and programs. Ensures compliance with all applicable regulatory agencies and federal, state and local laws. Essential Duties/Responsibilities: Marketing Implement affirmative fair marketing plan(s) for properties directly rented to residents Maintain occupancy levels at targeted goals Show properties to applicants; conduct applicant interviews; verify potential resident income and entrance criteria in keeping with the Resident Selection Criteria, Management Plan, Fair Housing Law, applicable loan agreements and regulatory agreements; maintain waiting lists; accept or reject applicants. Prepare marketing/occupancy reports at regular intervals. Maintenance/Housekeeping Make regular inspections of property to ensure it is well-maintained, that mechanical devices are in working order and that the environment is safe, clean and attractive. Ensure units are ready for occupancy as they turnover in a timely manner. Coordinate with the maintenance team to ensure compliance with property maintenance plans including current physical needs, preventative maintenance and longer-range capital improvements. Coordinate with maintenance, housekeeping staff and outside vendors used for maintaining the property to ensure work completed in a safe and workmanlike manner. May assist residence with reporting maintenance requests and reporting to Facilities Manager Financial/Programmatic Administration Operate property in accordance with the approved management plan, applicable regulatory agreements and the approved operating budget for the period. Prepare financial, occupancy and management reports such as rent rolls, demographics, housing retention, and vacancy or turn over reports as required Maintain tenant records such as resident waitlist, leases, application and initial/annual income certification documentation, payment ledgers, notices and correspondence, etc. Serve notices to tenants as required. Collect and record rent, security deposits and other sums for tenant related charges. Buildium data entry of tenant information, invoices, and other information Assist in the development of property budgets and provide a variance report as requested. Adhere to all accounting procedures and policies for the organization. Complete income re-certifications and verifications to ensure income complies with HUD or other regulations Process evictions alongside the Program Manager. Responsible for program compliance with regulatory bodies such as: HUD, TCAC, HOME, CAL HFA, MHSA, etc. Other Property Management Tasks Adhere to lease agreement just as the other tenants. Maintain communication with resident service providers and/or case managers and interact with them to assist residents with housing issues and needs. Schedule and conduct annual property inspections or other inspections as may be deemed required by the Agency's practice or by property lenders or others. Recommend measures to improve the fiscal performance of the project, better serve the residents and/or preserve the physical integrity of the property. Coordinate with Facilities Manager to support any vendors on site Maintain property safety by reviewing camera footage as needed Participate in agency Program Quality Improvement activities and initiatives Participate in agency Safety initiatives and proactively report safety issues to management immediately Handle crisis situations as they may arise. Contact first responders as needed. Liaise with Site Services Supervisor as needed to meet tenant needs. Coordinate with Facilities Staff on completing submitted work orders and turnover of vacant units in a timely manner. Additional duties as assigned. Qualifications Education and Experience: High School diploma or GED required plus a minimum of 3 years of progressively increasing property management experience or equivalent education and experience. Knowledge of affordable housing regulations, including but not limited to HUD, Low Income Housing Tax Credits (LIHTC), Tax-Exempt Bonds, HOME, CDBG, SHP, HCD, CHRP, CHFA, MHSA, and AHP. Proficient computer skills in using the internet, email, Google Workspace, and Buildium or other Property Management software. Experience working with culturally diverse youth required. Required Skills/Abilities: Knowledge of fair housing and tenant related laws. Excellent interpersonal, organizational and communication skills; integrity; respect for confidentiality; ability to work with diverse populations, including persons with various disabilities Ability to analyze and prioritize complex situations, policies and procedures, laws and regulations and exercise good judgment in the course of completing required duties. Regular attendance and punctuality are required. Comprehend and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Computer skills such as word processing, spreadsheets, email management, internet navigation,and operating system navigation required. Excellent communication skills required. Bi-lingual English/Spanish speakers are highly desired. Fingerprint/background check and TB test required. Travel for agency meetings, trainings, accounting/financial needs, etc. Certificates, Licenses, Registrations: Driving is a requirement of the job (valid California driver's license with access to a personal vehicle that can be used for company business and current personal automobile insurance). Fingerprinting/background check as required by the Department of Justice and/or Title XXII regulations. Physical Demands: Able to remain stationary for extended periods of time. Ability to move around the property, office, and stairs. Ability to move items up to 15lbs when necessary. Work Environment: The noise level is usually moderate. Persons of all ages including infants on property at any given time. Located on a culdesac road. Will be working independently as well as in a team. Salary Range: $24.00 - $27.00 per hour. Employee Benefits & Perks: We offer a generous compensation package for full-time employees that includes the following: 4 Weeks Accrued PTO 14 Paid Holidays Per Year Paid Health, Dental, Vision & Voluntary Life Insurance Plans Flexible Spending Plans for Medical, Dependent Care, Parking and Transit 401 (K) Retirement Plan 24/7 Employee Assistance Program Upward Career Mobility Discounts and Savings through Tickets At Work and LifeMart EEO: Bill Wilson Center is an Equal Opportunity/Affirmative Action Employer. This position description intends to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant. Because of a need to remain responsive to the needs of our clients and our Agency's operations, responsibilities may be modified at any time.