National Debt Relief jobs - 33 jobs

The Bilingual Contact Center Sales Advisor (Reach Financial Opener) position is non-exempt and focused on providing exceptional phone support for National Debt Relief's clientele who are enrolled in our debt settlement program. The role consists of answering general inquiries from clients, addressing any problems or concerns they may have, and anticipating our client's needs as they progress through our program to ensure successful completion. A typical day consists of making and answering inbound and outbound calls, determining loan eligibility, and maintaining a positive rapport with our client base to ensure they receive the best possible experience with National Debt Relief. Every interaction offers an opportunity to instill courage in our clients. Through your support and commitment, you will empower them to take bold and informed steps toward financial freedom. This position has an expected start date of 3/30/2026. This is a full-time remote role. We are currently hiring for positions in AZ, FL, GA, MI, NC, NV, OK, PA, SC, TN, TX, and UT. We are seeking individuals who are available for the following 8 hour shift scheduling options: Monday - Friday from 11 a.m. - 8 p.m. Eastern Time. Responsibilities Handle inbound and outbound calls to assess client's financial position Enroll qualified clients into an express loan consolidation program Document client discussions clearly and concisely using Salesforce customer relationship management software Follow up on leads and opportunities in a timely and professional manner Meet or exceed monthly sales goals while maintaining high customer satisfaction Adhere to National Debt Relief and the Loyalty team's policies and procedures and any applicable changes to either Qualifications High school diploma or equivalent required Bilingual in Spanish is required Computer competency and the ability to work with a computer 2 years' frontline experience in sales, financial services, or loan processing Experience in a contact center preferred Strong organizational and multi-tasking skills with an acute attention to detail Ability to remain professional, empathetic, polite, flexible, confident, tactful, patient, and diplomatic when faced with complex problems Soft Skills Qualifications Include the Ability to: Comfortable working in a goal driven, fast-paced, high volume environment Clearly explain details about the company's loan program to prospective customers Recall details of calls with clients and to record those details accurately in Salesforce De-escalate stressful situations Support and de-escalate vulnerable and sometimes difficult clients Remain calm and professional during difficult discussions Take constructive feedback National Debt Relief Role Qualifications: Computer competency and ability to work with a computer Prioritize multiple tasks and projects simultaneously Exceptional written and verbal communication skills Punctuality expected, ready to report to work on a consistent basis Attain and maintain high performance expectations on a monthly basis Work in a fast-paced, high-volume setting Use and navigate multiple computer systems with exceptional multi-tasking skills Remain calm and professional during difficult discussions Take constructive feedback Available for full-time position, overtime eligible if classified non-exempt Compensation Information Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for each position across the US. Within the range, individual pay is determined by work location, job-related skills, experience, and relevant education or training. This good faith pay range is provided in compliance with NYC law and the laws of other jurisdictions that may require a salary range in job postings. The salary for this position is $20.50/hr + eligible for performance based bonuses. About National Debt Relief National Debt Relief was founded in 2009 with the goal of helping an expanding number of consumers deal with overwhelming debt. We are one of the most-trusted and best-rated consumer debt relief providers in the United States. As a leading debt settlement organization, we have helped over 450,000 people settle over $10 billion of debt, while empowering them to lead a healthier financial lifestyle and feel free to live their best life. At National Debt Relief, we treat our clients like real people. Our purpose is to elevate, empower, and transform their lives. Rated A+ by the Better Business Bureau, our goal is to help individuals and families get out of debt with the least possible cost through conducting financial consultations, educating the consumer and recommending the appropriate solution. We become our clients' number one advocate to help them reestablish financial stability as quickly as possible. Want to learn more about who we are? Connect with us on social! Benefits National Debt Relief is a team-oriented environment full of rewards and growth opportunities for our employees. We are dedicated to our employee's success and growth within the company, through our employee mentorship and leadership programs. Our extensive benefits package includes: Generous Medical, Dental, and Vision Benefits 401(k) with Company Match Paid Holidays, Volunteer Time Off, Sick Days, and Vacation 12 weeks Paid Parental Leave Pre-tax Transit Benefits No-Cost Life Insurance Benefits Voluntary Benefits Options ASPCA Pet Health Insurance Discount Access to your earned wages at any time before payday National Debt Relief is a certified Great Place to Work ! National Debt Relief is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other status protected by law. For information about our Employee Privacy Policy, please see here For information about our Applicant Terms, please see here #LI-REMOTE

The Chief Revenue Officer (CRO) is responsible for driving all aspects of go-to-market and sales, ensuring revenue accountability while leveraging best practices from other business units. This role ensures alignment between Sales, Presales, Marketing, Client Support, and Partnerships to deliver sustainable profitable growth. The CRO will partner with the extended Senior Leadership Team to define and execute strategies that support the company's long-term objectives. KEY RESPONSIBILITIES Leadership Build, Inspire, mentor, a high-performing team that integrates sales, customer care, marketing and partnerships into a strategic structure. Provide roadmap for success in a high-growth, fast-paced technology environment, leading at scale. Offer a strategic, visionary presence to influence senior executives and illustrate growth and operational strategies. Build and maintain relationships with key clients, partners and industry influencers. Champion customer-centric initiatives to improve retention and satisfaction. Go-to-Market Strategy Use industry insights, data models and market trends to identify new market opportunities, partnerships and revenue streams. Develop value-enhancing product and sales partnerships that extend Deluxe's reach in the B2B Payments marketplace. Establish and execute growth strategy across multiple revenue channels and product offerings to achieve growth targets and profitability goals. Build a dynamic sales and marketing organization to best leverage Deluxe's B2B payments solutions to mid-market and larger clients. Convert Revenue Analytics, Forecasting and Performance Management to maximize conversation rates, accelerate deal velocity and optimize customer value. Cross-functional Alignment and Delivery Build a synchronized strategy across Marketing, Pre-Sales, Sales, Client Support and Partnerships to optimize sales growth and sustained retention. Partner with product teams to influence roadmap priorities that enhance customer acquisition, retention and expansion. Collaborate with Finance and Solution Management to optimize pricing, forecasting, and resource allocation. Develop scalable processes and systems that support continued growth trajectory. Use excellent communication skills, both written and verbal, and an ability to influence senior executives. Revenue accountability Align the budgets of Marketing, Pre-Sales, Sales, Client Support and Partnerships in a single strategy to optimize revenue. Assess implications of market trends, industry needs and emerging opportunities to ensure Deluxe B2B is financially poised to maximize segment growth. Stay abreast of global industry trends, competitive landscape, and emerging technologies and adjust resources to capture new and existing opportunities. BASIC QUALIFICATIONS: Bachelor's Degree in Business, Marketing, Finance or related field and 15+ years' of experience in a multi-channel sales strategy organization OR High School Diploma and 19+ years' of experience in a multi-channel sales strategy organization 8+ years of growing leadership responsibility 12+ years of Banking/FI or Payments industry experience PREFERRED QUALIFICATIONS: MBA or advanced degree preferred. Minimum 15 years of progressive leadership experience in revenue-focused roles. Proven track record in multi-channel sales strategy, pricing, and market expansion. 12+ years of experience in technology, SaaS, or financial services sectors. Proven expertise in digital transformation and data-driven revenue models. This position requires local and/or air travel and may be needed >50% of the time. Typical work hours will mirror a typical office workday and could exceed 40 hours per week. Compensation The compensation range for this position is $225,000.00 - $250,000.00 annually. This position will be eligible for commission or an annual performance incentive plan. The base pay actually offered will vary depending on job-related knowledge, skills, location, experience and take into account internal equity. Benefits In line with our commitment to employee wellbeing, our total rewards benefits package is designed to support the physical, financial, and emotional health of our employees, tailored to meet their unique and evolving needs. Our approach considers our employees' whole selves, ensuring they can thrive both in and outside of work. Here are some of the benefits we offer, which may vary based on role, location, or hours worked: Healthcare (Medical, Dental, Vision) Paid Time Off, Volunteer Time Off, and Holidays Employer-Matched Retirement Plan Employee Stock Purchase Plan Short-Term and Long-Term Disability Infertility Treatment, Adoption and Surrogacy Assistance Tuition Reimbursement These benefits are designed to enhance the health, protect the financial security, and provide peace of mind to our employees and their families. Deluxe Corporation is an Equal Employment Opportunity employer: All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, disability, sex, age, ethnic or national origin, marital status, sexual orientation, gender identity or presentation, pregnancy, genetics, veteran status or any other status protected by state or federal law. Please view the electronic EEO is the Law Poster which serves to inform you of your equal employment opportunity protections as part of the application process. Reasonable Accommodation for Job Seekers with a Disability: If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to ************************.

Owns support for all operational activities between Deluxe and clients determined by tiers of FI clients and solution (product or service) being supported. Coordinates overall change management activities with clients post-implementation manage issue resolution through levels of severity working with technical resources up to product management. Manages operational changes driven by client or Deluxe and procures necessary resources (labor and $$s) through required channels (business planning council, senior leaders, etc.) to adequately support change. Ensure formal project management approach/principles in place for larger scale and more complex changes. Owns issue management for dedicated clients and solution that is being supported which includes implementation of immediate corrective actions for the client and longer-term corrective actions to ensure root cause is eliminated permanently. Manages issues within a defined standard process. Example: level 1 - call center, level 2 - client support expert, level 3 - product management. Supports “pre-implementation” support activities directed by sales to ensure client support post-implementation is clearly understood and meets Deluxe sales and client expectations. Basic Qualifications: Education and Experience: Bachelors in Business Management and 3 years experience or HS/GED and 7 years experience. Knowledge of the changing landscape in the compliance and R&F space with FI. Knowledge of the marketing services space for FIs and strong data analytics and DMS capability understanding. Preferred Qualifications: Experience:Strong facilitation skills and ability to influence. Strong communication skills both written and verbal. Presentation skills. Additional Basic Qualifications: Must be 18 years of age or older Benefits In line with our commitment to employee wellbeing, our total rewards benefits package is designed to support the physical, financial, and emotional health of our employees, tailored to meet their unique and evolving needs. Our approach considers our employees' whole selves, ensuring they can thrive both in and outside of work. Here are some of the benefits we offer, which may vary based on role, location, or hours worked: Healthcare (Medical, Dental, Vision) Paid Time Off, Volunteer Time Off, and Holidays Employer-Matched Retirement Plan Employee Stock Purchase Plan Short-Term and Long-Term Disability Infertility Treatment, Adoption and Surrogacy Assistance Tuition Reimbursement These benefits are designed to enhance the health, protect the financial security, and provide peace of mind to our employees and their families. Deluxe Corporation is an Equal Employment Opportunity employer: All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, disability, sex, age, ethnic or national origin, marital status, sexual orientation, gender identity or presentation, pregnancy, genetics, veteran status or any other status protected by state or federal law. Please view the electronic EEO is the Law Poster which serves to inform you of your equal employment opportunity protections as part of the application process. Reasonable Accommodation for Job Seekers with a Disability: If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to ************************.

Now is your chance to join an organization that drives change. We're a company that's consistently on top employer lists. Why join us: There is a reason we boast numerous awards like “Great Place to Work Certified” and “Best Place to Work” For Moms, Dads, LGBTQ, and VETS (just to name a few). At Deluxe, we know that great people make a great organization. We value our people so offer the typical benefits (401K, PTO, Medical, Dental) PLUS: Flexible time off, volunteer time off, paid maternity/paternity leave, tuition reimbursement, pet bereavement and more! A culture that keeps people. 42% of our team has been here over 10 years. When we asked our team why, we heard the people, benefits, family/home time, diversity, and team culture. The Treasury Consultant will support revenue realization initiatives with assigned clients, coordinating efforts within the organization and the clients' Treasury Management organization. This role involves providing technical product expertise, driving co-selling of solutions, and ensuring proactive communication to identify issues, opportunities, and recommendations that lead to successful sales. Responsible for providing product demos, strategic pricing recommendations, and solution consulting, the role is a critical SME for the assigned bank resellers. Create and drive strategic solutioning for products, focusing on answering technical product questions, conducting product demos, and providing strategic pricing recommendations for clients Serve as a subject matter expert and technical sales resource for covered solutions within assigned re-seller partners Coach and advise reseller client on opportunities, becoming an integral part of the client sales team from the start Maintain close partnerships with the assigned treasury management organization, understanding and adapting to their methods and practices Provide ad-hoc support for answering technical product questions for prospects and RFP responses Basic Qualifications: Bachelor's degree in Business or related field 3 years' experience in Treasury Management OR HS/GED and 7 years' experience in Treasury Management Preferred Qualifications: Bachelor's degree in Business or related field 5 years' experience in Treasury Management Experience providing demos and pricing for standard Treasury Management offerings CTP Certification Additional Requirements: Travel 10% - 20% for both internal coordination and onsite client engagement work. Compensation The compensation range for this position is $95,000.00 - $105,000.00 annually. This position will be eligible for commission or an annual performance incentive plan. The base pay actually offered will vary depending on job-related knowledge, skills, location, experience and take into account internal equity. Benefits In line with our commitment to employee wellbeing, our total rewards benefits package is designed to support the physical, financial, and emotional health of our employees, tailored to meet their unique and evolving needs. Our approach considers our employees' whole selves, ensuring they can thrive both in and outside of work. Here are some of the benefits we offer, which may vary based on role, location, or hours worked: Healthcare (Medical, Dental, Vision) Paid Time Off, Volunteer Time Off, and Holidays Employer-Matched Retirement Plan Employee Stock Purchase Plan Short-Term and Long-Term Disability Infertility Treatment, Adoption and Surrogacy Assistance Tuition Reimbursement These benefits are designed to enhance the health, protect the financial security, and provide peace of mind to our employees and their families. Deluxe Corporation is an Equal Employment Opportunity employer: All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, disability, sex, age, ethnic or national origin, marital status, sexual orientation, gender identity or presentation, pregnancy, genetics, veteran status or any other status protected by state or federal law. Please view the electronic EEO is the Law Poster which serves to inform you of your equal employment opportunity protections as part of the application process. Reasonable Accommodation for Job Seekers with a Disability: If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to ************************.

We're seeking an experienced SRE Lead to architect, implement, and maintain a highly reliable, scalable, and secure Salesforce ecosystem integrated with AWS services. The ideal candidate will bridge cloud infrastructure and CRM platform reliability - ensuring uptime, performance, and security across mission-critical systems. You will lead a team of SREs and DevOps engineers, define reliability practices, and collaborate closely with Salesforce developers, AWS architects, and security teams to deliver seamless end-to-end system operations. Responsibilities Reliability & Operations: Own the reliability, performance, and availability of Salesforce and its integrations with AWS services (S3, Lambda, API Gateway, ECS, CloudFront, etc.) Design and maintain CI/CD pipelines for Salesforce metadata and AWS infrastructure (GitHub Actions, Jenkins, CodePipeline, etc.) Implement observability across Salesforce and AWS using tools like CloudWatch, Datadog, or New Relic. Manage and optimize incident response processes: alerting, on-call rotations, postmortems, and continuous improvement. Salesforce Infrastructure: Partner with Salesforce admins and developers to optimize DevOps workflows (e.g., Gearset, Copado, or Jenkins-based pipelines). Manage Salesforce sandbox strategy, release management, and performance monitoring. Ensure data protection and API reliability for integrations with AWS microservices. AWS Cloud Operations: Oversee infrastructure automation and provisioning of AWS environments (Terraform / CloudFormation). Implement and enforce IAM policies, encryption, and network security controls. Own disaster recovery and backup strategy across AWS and Salesforce data layers. Lead cost optimization, scaling, and lifecycle policies for S3 storage linked to Salesforce. Security & Compliance: Ensure integrations and data flows adhere to security and compliance frameworks (e.g., SOC 2, GDPR). Implement key management (AWS KMS), data encryption, and access auditing. Work with InfoSec to design least-privilege models and enforce MFA and API governance. Leadership & Collaboration: Lead, mentor, and grow a team of SREs and DevOps engineers. Collaborate with Salesforce, Infrastructure, and Application Engineering teams to define SLOs, SLIs, and SLAs. Drive a culture of automation, observability, and continuous improvement Qualifications Education/Experience: Required: 10+ years of experience in SRE, DevOps, or Cloud Infrastructure with 2+ years in a leadership role. Deep hands-on experience with Salesforce platform architecture. Strong AWS cloud expertise (EC2, S3, Lambda, ECS/EKS, RDS, CloudFront, IAM). Experience with CI/CD pipelines, GitOps, and Infrastructure as Code. Expertise in monitoring & logging stacks (Datadog, CloudWatch, ELK). Proficiency with scripting (Python, Bash, Node.js) and automation tooling. Strong knowledge of security practices, including encryption and identity federation. Preferred: Salesforce certifications (Platform Developer, Architect, or DevOps Center). AWS certifications (Solutions Architect, SysOps, or DevOps Engineer Professional). Experience integrating Salesforce with AWS storage and event-driven systems. Experience implementing service reliability metrics (SLO/SLI). Background in financial services or CRM-heavy environments. Soft Skills: Strong communication and cross-functional collaboration. Proven leadership and mentoring ability. Analytical mindset with strong troubleshooting skills. Passion for automation, operational excellence, and scalability. Success Indicators Measurable improvement in uptime and MTTR for Salesforce-integrated services. Reduced deployment lead time and higher release reliability. Proactive incident detection via observability pipelines. Scalable, secure, and cost-optimized AWS environment. Increased team productivity through automation and tooling. National Debt Relief Role Qualifications: Computer competency and ability to work with a computer. Prioritize multiple tasks and projects simultaneously. Exceptional written and verbal communication skills. Punctuality expected, ready to report to work on a consistent basis. Attain and maintain high performance expectations on a monthly basis. Work in a fast-paced, high-volume setting. Use and navigate multiple computer systems with exceptional multi-tasking skills. Remain calm and professional during difficult discussions. Take constructive feedback. Available for full-time position, overtime eligible if classified non-exempt. Compensation Information Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for each position across the US. Within the range, individual pay is determined by work location, job-related skills, experience, and relevant education or training. This good faith pay range is provided in compliance with NYC law and the laws of other jurisdictions that may require a salary range in job postings. The salary for this position is $190,500 to $219,000 annually. About National Debt Relief National Debt Relief was founded in 2009 with the goal of helping an expanding number of consumers deal with overwhelming debt. We are one of the most-trusted and best-rated consumer debt relief providers in the United States. As a leading debt settlement organization, we have helped over 450,000 people settle over $10 billion of debt, while empowering them to lead a healthier financial lifestyle and feel free to live their best life. At National Debt Relief, we treat our clients like real people. Our purpose is to elevate, empower, and transform their lives. Rated A+ by the Better Business Bureau, our goal is to help individuals and families get out of debt with the least possible cost through conducting financial consultations, educating the consumer and recommending the appropriate solution. We become our clients' number one advocate to help them reestablish financial stability as quickly as possible. Benefits National Debt Relief is a team-oriented environment full of rewards and growth opportunities for our employees. We are dedicated to our employee's success and growth within the company, through our employee mentorship and leadership programs. Our extensive benefits package includes: Generous Medical, Dental, and Vision Benefits 401(k) with Company Match Paid Holidays, Volunteer Time Off, Sick Days, and Vacation 12 weeks Paid Parental Leave Pre-tax Transit Benefits No-Cost Life Insurance Benefits Voluntary Benefits Options ASPCA Pet Health Insurance Discount Access to your earned wages at any time before payday National Debt Relief is a certified Great Place to Work ! National Debt Relief is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other status protected by law. For information about our Employee Privacy Policy, please see here For information about our Applicant Terms, please see here #LI-REMOTE

WHO YOU ARE: Do you enjoy project planning? Do you thrive in building road maps to highlight key milestones? Does multi-tasking and organization excite you? Is it exhilarating to be thought of as the subject matter expert? Do you take pride in delivering a "white glove" customer experience? ABOUT US: Deluxe Merchant Services+ is an industry-leading complete payment processing company that that accepts a wide range of payment methods, simplifies PCI compliance and deposits money in your bank account while delivering smooth checkout experience. We provide our partners and merchants with powerful in-store, online, and mobile payment solutions. Our technology is paired with the latest in payment security and backed by superior customer service. We help business pay, get paid, optimize, and grow. Follow us on LinkedIn Job Description: Account Executive, Sales is responsible for driving new business by selling to government agencies through direct customer contact. The ideal candidate is a motivated and energetic sales professional who is confident in engaging with customers both in person and over the phone. In addition to managing their own sales pipeline, the Account Executive will serve as a resource for team members by providing guidance, solutions, and strategic recommendations. Job Functions Maintain active pipeline of agency leads to meet or exceed monthly and quarterly sales targets. Conduct product demonstrations and deliver compelling sales presentations. Develop and maintain strong relationships with clients and partners to ensure satisfaction and long-term relationships Generate proposals and responses to RFPs. Collaborate with internal teams (implementation, support, underwriting) to ensure smooth onboarding and service delivery. Maintain accurate records in CRM and provide regular sales activity reports to management Basic Qualifications: Education and Experience: Bachelor's Degree in Business Administration and 2 years, or HS/GED and 5 years Preferred Qualifications: 2 years' payment industry experience Must be 18 years of age or older Compensation The compensation range for this position is $90,000.00 - $120,000.00 annually. This position will be eligible for commission or an annual performance incentive plan. The base pay actually offered will vary depending on job-related knowledge, skills, location, experience and take into account internal equity. Benefits In line with our commitment to employee wellbeing, our total rewards benefits package is designed to support the physical, financial, and emotional health of our employees, tailored to meet their unique and evolving needs. Our approach considers our employees' whole selves, ensuring they can thrive both in and outside of work. Here are some of the benefits we offer, which may vary based on role, location, or hours worked: Healthcare (Medical, Dental, Vision) Paid Time Off, Volunteer Time Off, and Holidays Employer-Matched Retirement Plan Employee Stock Purchase Plan Short-Term and Long-Term Disability Infertility Treatment, Adoption and Surrogacy Assistance Tuition Reimbursement These benefits are designed to enhance the health, protect the financial security, and provide peace of mind to our employees and their families. Deluxe Corporation is an Equal Employment Opportunity employer: All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, disability, sex, age, ethnic or national origin, marital status, sexual orientation, gender identity or presentation, pregnancy, genetics, veteran status or any other status protected by state or federal law. Please view the electronic EEO is the Law Poster which serves to inform you of your equal employment opportunity protections as part of the application process. Reasonable Accommodation for Job Seekers with a Disability: If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to ************************.

National Debt Relief (NDR) is seeking an experienced and versatile Data Scientist IV (Principal level) to join our Data Science team and round out our capabilities. This is a principal-level role for a highly skilled individual contributor with a minimum of 7+ years of proven experience in building and deploying enterprise-grade production machine learning (ML) and artificial intelligence (AI) models. This is a highly collaborative role, and strong teamwork and interpersonal skills are required. As a subject matter expert, you will augment the team's existing strengths in all industry-standard data science models, tools, and model deployment technologies. Deep familiarity with the data science model lifecycle and model deployment tools is essential. This individual will be pivotal in enhancing the team's capacity to conceptualize, develop, and deploy complex models efficiently and on time. Responsibilities Serve as a strategic addition to the data science team, contributing advanced technical expertise to complement existing skills. Conceptualize, develop, and deploy production-grade ML models and AI applications, consistently delivering projects within 8-12 week timeframes. Apply sophisticated data science techniques, including unsupervised learning, clustering, time series analysis, anomaly detection, NLP, topic modeling, and generative AI, to address business Implement and maintain MLOps practices to streamline and manage the full model lifecycle for scalable, production-ready solutions. Develop and deploy models as APIs using frameworks such as FastAPI or Docker for efficient integration into production systems. Collaborate with cross-functional teams to identify business needs and translate them into impactful data science solutions. Use strong SQL (Snowflake preferred) and Python skills for data preparation, analysis, and model Demonstrate high business acumen by understanding the practical implications of data science projects and communicating effectively with stakeholders. Present complex analyses and results to both technical and non-technical audiences, ensuring clarity and actionable insights. Provide technical guidance and share expertise with peers and junior data scientists, contributing to a culture of continuous learning and innovation. Qualifications Education/Experience Bachelor's degree in Data Science, Computer Science, Statistics, or a related field required. A master's or Ph.D. is preferred. 7+ years of professional, full-time data science experience with a proven track record of developing and deploying production-grade ML models. Advanced proficiency in Python and SQL (Snowflake preferred), with significant hands-on experience building highly performant code. Deep expertise in MLOps and experience managing production model workflows. Strong experience developing and deploying ML models as APIs using tools such as FastAPI, Docker, or similar frameworks is highly preferred. Proven application of advanced data science techniques beyond classification and regression, including unsupervised learning, clustering, time series analysis, anomaly detection, NLP, topic modeling, and generative AI. Demonstrated ability to develop and deploy models on time, with examples of successful implementations. Exceptional communication skills for explaining complex data insights to diverse audiences. Ability to foster a culture of collaboration, continuous improvement, and innovation. Required Skills/Abilities Experience in financial services or a related industry. Experience with data warehouse solutions such as Snowflake (preferred), Azure, Redshift, or GCP. Familiarity with data visualization tools for impactful presentations. Exposure to collaborative tools such as JIRA and Miro. National Debt Relief Role Qualifications: Computer competency and ability to work with a computer. Prioritize multiple tasks and projects simultaneously. Exceptional written and verbal communication skills. Punctuality expected, ready to report to work on a consistent basis. Attain and maintain high performance expectations on a monthly basis. Work in a fast-paced, high-volume setting. Use and navigate multiple computer systems with exceptional multi-tasking skills. Remain calm and professional during difficult discussions. Take constructive feedback. Available for full-time position, overtime eligible if classified non-exempt. Compensation Information Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for each position across the US. Within the range, individual pay is determined by work location, job-related skills, experience, and relevant education or training. This good faith pay range is provided in compliance with NYC law and the laws of other jurisdictions that may require a salary range in job postings. The salary for this position is $176,000 - $202,500 annually. About National Debt Relief National Debt Relief was founded in 2009 with the goal of helping an expanding number of consumers deal with overwhelming debt. We are one of the most-trusted and best-rated consumer debt relief providers in the United States. As a leading debt settlement organization, we have helped over 450,000 people settle over $10 billion of debt, while empowering them to lead a healthier financial lifestyle and feel free to live their best life. At National Debt Relief, we treat our clients like real people. Our purpose is to elevate, empower, and transform their lives. Rated A+ by the Better Business Bureau, our goal is to help individuals and families get out of debt with the least possible cost through conducting financial consultations, educating the consumer and recommending the appropriate solution. We become our clients' number one advocate to help them reestablish financial stability as quickly as possible. Want to learn more about who we are? Connect with us on social media! Benefits National Debt Relief is a team-oriented environment full of rewards and growth opportunities for our employees. We are dedicated to our employee's success and growth within the company, through our employee mentorship and leadership programs. Our extensive benefits package includes: Generous Medical, Dental, and Vision Benefits 401(k) with Company Match Paid Holidays, Volunteer Time Off, Sick Days, and Vacation 12 weeks Paid Parental Leave Pre-tax Transit Benefits No-Cost Life Insurance Benefits Voluntary Benefits Options ASPCA Pet Health Insurance Discount Access to your earned wages at any time before payday National Debt Relief is a certified Great Place to Work ! National Debt Relief is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other status protected by law. For information about our Employee Privacy Policy, please see here For information about our Applicant Terms, please see here #LI-REMOTE

As the Director of Negotiations Analytics, you will serve as the strategic leader responsible for shaping and executing the analytics vision that drives Negotiations performance, conversion rates, and long-term results at National Debt Relief. This role will own the relationship with Negotiations leaders to ensure all data required insights are being provided in a timely and consistent manner. The expectation from this role and the entire Negotiations Analytics team is to deliver actionable insights that influence settlement conversion, effectiveness, agent performance, and corresponding program successes in doing so. We expect this individual to be able to communicate with key stakeholders, drive consistency of data reporting, and build transparency of key indicators amongst the organization. In addition to driving enterprise-wide negotiations analytics strategy, you will lead and mentor a team, fostering a culture of innovation, collaboration, and data-driven decision-making at the executive level. Responsibilities Lead the design and execution of Negotiation analytics strategy, including funnel performance, creditor conversion, agent productivity, and department productivity Build and manage analytics models to enhance current performance while evolving creditor strategy and relationships Translate complex analytics into clear, actionable recommendations for Negotiations Leadership and Executive Team Develop and lead a high-performing team of analysts, providing coaching, mentorship, and career development Establish and maintain KPI definitions and performance over time Deliver necessary data support for short term and long term strategy planning and goal setting Partner as analytical leader with clear data storytelling and strategic recommendations cross-departmentally Drive process improvements in analytics, reporting, and forecasting to increase speed, accuracy, and decision impact. Qualifications Education/Experience: Bachelor's degree in Business, Economics, Data Science, or related field required 10 years of experience in analytics, operations, or strategy; 3+ years in a leadership role. Experience in financial services industry preferred Required Skills/Abilities: Deep expertise in funnel analytics, data segmentation, strategic support, and data storytelling Proficiency in SQL, Python/R, and experience with cloud data warehouses (Snowflake preferred). Strong background with CRM (Salesforce) and sales performance analytics platforms. Experience with BI and visualization tools (Sigma, Tableau, Power BI). Strong consultative and communication skills, with the ability to influence Leadership and Executive stakeholders. Executive presence with the ability to balance strategic vision and operational execution. Strong project and change management skills, with experience driving adoption of analytics in fast-paced sales organizations. National Debt Relief Role Qualifications: Computer competency and ability to work with a computer. Prioritize multiple tasks and projects simultaneously. Exceptional written and verbal communication skills. Punctuality expected, ready to report to work on a consistent basis. Attain and maintain high performance expectations on a monthly basis. Work in a fast-paced, high-volume setting. Use and navigate multiple computer systems with exceptional multi-tasking skills. Remain calm and professional during difficult discussions. Take constructive feedback. Available for full-time position, overtime eligible if classified non-exempt. Compensation Information Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for each position across the US. Within the range, individual pay is determined by work location, job-related skills, experience, and relevant education or training. This good faith pay range is provided in compliance with NYC law and the laws of other jurisdictions that may require a salary range in job postings. The salary for this position is $191,500 - $220,000 annually. About National Debt Relief National Debt Relief was founded in 2009 with the goal of helping an expanding number of consumers deal with overwhelming debt. We are one of the most-trusted and best-rated consumer debt relief providers in the United States. As a leading debt settlement organization, we have helped over 450,000 people settle over $10 billion of debt, while empowering them to lead a healthier financial lifestyle and feel free to live their best life. At National Debt Relief, we treat our clients like real people. Our purpose is to elevate, empower, and transform their lives. Rated A+ by the Better Business Bureau, our goal is to help individuals and families get out of debt with the least possible cost through conducting financial consultations, educating the consumer and recommending the appropriate solution. We become our clients' number one advocate to help them reestablish financial stability as quickly as possible. Want to learn more about who we are? Connect with us on social media! Benefits National Debt Relief is a team-oriented environment full of rewards and growth opportunities for our employees. We are dedicated to our employee's success and growth within the company, through our employee mentorship and leadership programs. Our extensive benefits package includes: Generous Medical, Dental, and Vision Benefits 401(k) with Company Match Paid Holidays, Volunteer Time Off, Sick Days, and Vacation 12 weeks Paid Parental Leave Pre-tax Transit Benefits No-Cost Life Insurance Benefits Voluntary Benefits Options ASPCA Pet Health Insurance Discount Access to your earned wages at any time before payday National Debt Relief is a certified Great Place to Work ! National Debt Relief is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other status protected by law. For information about our Employee Privacy Policy, please see here For information about our Applicant Terms, please see here #LI-REMOTE

National Debt Relief is looking for an eager Intern to learn about recruiting! This is a full-time position (40 hours) that will allow you to immerse yourself in a fast-paced and collaborative environment-with exposure to various elements of recruiting and beyond. We're a close-knit group, so a positive, cooperative, can-do attitude and ability to function as part of a team are paramount. This is a remote opportunity set to start as soon as possible! Responsibilities * Utilize our ATS (iCIMS) to identify and source qualified candidates * Review candidate profiles and resumes * Screen candidates for high-volume recruiting needs * Provide additional support to recruiting and HR teams as needed Qualifications * Must be a recent graduate or a student in an accredited undergraduate degree program * General knowledge or willingness to learn about recruiting initiatives and methods * Excellent interpersonal, verbal, and written communications skills * Ability to maintain confidentiality * Ability to multitask * Ability to work well independently and in a team-oriented environment * Must be proficient with MS Office suite (primarily Excel, PowerPoint, and Word) Compensation Information Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for each position across the US. Within the range, individual pay is determined by work location, job-related skills, experience, and relevant education or training. This good faith pay range is provided in compliance with NYC law and the laws of other jurisdictions that may require a salary range in job postings. The hourly rate for this position is $17 per hour. About National Debt Relief National Debt Relief was founded in 2009 with the goal of helping an expanding number of consumers deal with overwhelming debt. We are one of the most-trusted and best-rated consumer debt relief providers in the United States. As a leading debt settlement organization, we have helped over 450,000 people settle over $10 billion of debt, while empowering them to lead a healthier financial lifestyle and feel free to live their best life. At National Debt Relief, we treat our clients like real people. Our purpose is to elevate, empower, and transform their lives. Rated A+ by the Better Business Bureau, our goal is to help individuals and families get out of debt with the least possible cost through conducting financial consultations, educating the consumer and recommending the appropriate solution. We become our clients' number one advocate to help them reestablish financial stability as quickly as possible. Want to learn more about who we are? Connect with us on social media! Benefits National Debt Relief is a team-oriented environment full of rewards and growth opportunities for our employees. We are dedicated to our employee's success and growth within the company, through our employee mentorship and leadership programs. Our extensive benefits package includes: * Generous Medical, Dental, and Vision Benefits * 401(k) with Company Match * Paid Holidays, Volunteer Time Off, Sick Days, and Vacation * 12 weeks Paid Parental Leave * Pre-tax Transit Benefits * No-Cost Life Insurance Benefits * Voluntary Benefits Options * ASPCA Pet Health Insurance Discount National Debt Relief is a certified Great Place to Work! National Debt Relief is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other status protected by law. For information about our Employee Privacy Policy, please see here For information about our Applicant Terms, please see here #LI-REMOTE #LI-JC1

National Debt Relief (NDR) is seeking a seasoned, hands-on, and highly motivated Staff Salesforce Developer to join our team. This Individual will work on an existing Salesforce implementation, leveraging agile principles and scrum framework to break down stories and deliver scalable solutions using modern Salesforce best practices. Our ultimate objective is to help our clients achieve their goals.The successful candidate will be a passionate Salesforce technical expert, an excellent communicator, a curious problem solver, and a collaborative teammate who is eager to learn and help others grow on the team. The candidate must be comfortable speaking to both product and developer audiences and have a solid track record of deploying projects at scale. You will work closely with various departments and stakeholders to ensure our Salesforce platform meets the needs of the business today while building a scalable foundation for our future.This remote position is part of our Product & Development business unit and will entail hands-on coding and configuration that follows modern Salesforce best practices for code, configuration, and architecture where appropriate in collaboration with our growing team of Salesforce professionals. This critical position will allow the NDR product team to deliver meaningful agent and customer experiences. Responsibilities Develop elegant and well architected solutions on the Salesforce platform that deliver business value. Breakdown requirements into work that can be completed with quality in a consistent manner leveraging appropriate Salesforce technologies such as Flows, Apex, LWC, and relevant APIs that meet business needs and improve operational efficiency. Seek to understand deeply and ask questions before building to ensure we are building the right thing that will scale; measure twice and cut (code) once philosophy. Enhance existing architecture and optimize performance for scale of platform through the application of evolving best practices, tools, release notes, and trends. Collaborate with relevant departments and subject matter experts to understand their business processes and identify areas for improvement and automation. Develop and participate in quality related tasks like code review, unit testing, functional testing, and regression testing to ensure exquisite defect free features are delivered while also learning from others and enabling others to learn from you. Deploy quality code and config in accordance with our SDLC and DevOps process and best practices. This includes scalable test classes that ensure logic operates as expected, now and in the future. Contribute to evolving best practices for frameworks, security, compliance, data model, logic, and more for multiple custom applications. Have fun, get creative, and deliver value together with the whole team. Qualifications Education/Experience: Bachelor's degree in relevant field preferred. 10 years of practical hands-on experience with Salesforce platform in an enterprise technology environment required. Practical hands-on experience with Salesforce Org migrations/merges and enterprise scale Salesforce Public Cloud (AWS) integrations is a plus. Required Skills/Abilities: Excellent communication, collaboration, and interpersonal skills, with ability to translate complex items into clear, concise, and simple terms for technical & non-technical audiences. Advanced understanding and skills developing applications using Salesforce development tools and frameworks; including Flows, Apex, LWC, SOQL, SOSL, and Lightning Design System framework. Advanced experience with JavaScript and JSON is a plus. Created By: Corinne Cooke September 25, 2025 Version: 4 In-depth understanding of available APIs on platform with the skill to build new and optimize existing integrations to and from Salesforce with other applications using most appropriate and available APIs methods. Sophisticated skill in solution design, architecture, and strategic problem solving. Including expert level understanding of order of execution and governor/platform limits. Exceptionally organized with meticulous attention to detail, in a fast paced, and interdependent work environment that leverages Agile principles, process, and tools like Jira/Confluence. Strong understanding of software development automation tools to manage CI/CD process through tools like Gearset, Jenkins, GitHub or similar. Reasonable understanding of UI/UX principles. You don't have to be a designer, but you should be able to differentiate between a good and bad design. National Debt Relief Role Qualifications: Computer competency and ability to work with a computer. Prioritize multiple tasks and projects simultaneously. Exceptional written and verbal communication skills. Punctuality expected, ready to report to work on a consistent basis. Attain and maintain high performance expectations on a monthly basis. Work in a fast-paced, high-volume setting. Use and navigate multiple computer systems with exceptional multi-tasking skills. Remain calm and professional during difficult discussions. Take constructive feedback. Compensation Information Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for each position across the US. Within the range, individual pay is determined by work location, job-related skills, experience, and relevant education or training. This good faith pay range is provided in compliance with NYC law and the laws of other jurisdictions that may require a salary range in job postings. The salary for this position is $179,500 - $206,500 annually. About National Debt Relief National Debt Relief was founded in 2009 with the goal of helping an expanding number of consumers deal with overwhelming debt. We are one of the most-trusted and best-rated consumer debt relief providers in the United States. As a leading debt settlement organization, we have helped over 450,000 people settle over $10 billion of debt, while empowering them to lead a healthier financial lifestyle and feel free to live their best life. At National Debt Relief, we treat our clients like real people. Our purpose is to elevate, empower, and transform their lives. Rated A+ by the Better Business Bureau, our goal is to help individuals and families get out of debt with the least possible cost through conducting financial consultations, educating the consumer and recommending the appropriate solution. We become our clients' number one advocate to help them reestablish financial stability as quickly as possible. Want to learn more about who we are? Connect with us on social media! Benefits National Debt Relief is a team-oriented environment full of rewards and growth opportunities for our employees. We are dedicated to our employee's success and growth within the company, through our employee mentorship and leadership programs. Our extensive benefits package includes: Generous Medical, Dental, and Vision Benefits 401(k) with Company Match Paid Holidays, Volunteer Time Off, Sick Days, and Vacation 12 weeks Paid Parental Leave Pre-tax Transit Benefits No-Cost Life Insurance Benefits Voluntary Benefits Options ASPCA Pet Health Insurance Discount Access to your earned wages at any time before payday National Debt Relief is a certified Great Place to Work ! National Debt Relief is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other status protected by law. For information about our Employee Privacy Policy, please see here For information about our Applicant Terms, please see here #LI-REMOTE

Due to our tremendous growth, we are looking for commission-driven, seasoned Retention Agents to join our team! A typical day consists of making and answering inbound and outbound calls, maintaining account documentation, and a positive rapport with our client base. Every interaction is an opportunity to instill courage in our clients, empowering them to stay on track toward regaining control of their finances. The position is focused on providing support for clients who are considering cancelling their service with National Debt Relief. The position requires exceptional professional, adaptability, active listening skills, and experience with de-escalating clients. Our team serves as a source of courage for clients in their most uncertain moments. We drive retention and service by exemplifying our core values to ensure they receive the best possible client experience with National Debt Relief. This position has an expected start date of 3/23/2026. Our hours of operation are Monday through Friday from 9 a.m. - 10 p.m. Eastern Time and Saturday from 9 a.m. - 6 p.m. Eastern Time" We are currently hiring for positions in AZ, FL, GA, MI, NC, NV, PA, SC, TN, TX, and UT. Responsibilities Retain clients seeking to cancel from our program within the first 30 days via calls, email, and online sources Build quick rapport with clients and apply both persuasive rebuttal skills and problem-solving strategies while providing solutions that will help clients to stay in program Meet goals set by the company and ensure all key performance indicators are met Follow guidelines for quality standards established and ensuring clients are cared for with integrity Show values and benefits of program to clients Document client discussions clearly and concisely using Salesforce customer relationship management software Meet performance criteria set forth by the management team. Performance criteria subject to change based on company baselines. Adhere to National Debt Relief and Retention department policies and procedures and any applicable changes to either Qualifications 2 years work experience with client retention High school diploma required Experience in sales and account management, consistently meeting or exceeding performance expectations Excellent communication skills both verbal and written Outstanding verbal and interpersonal skills Strong working knowledge of service processes, policies, techniques and applicable regulations preferred but not required The employee is expected to be punctual and ready to report to work at the start of the shift The employee will be exposed to a fast-paced environment and is expected to be able to adjust accordingly Soft Skills Qualifications Include the Ability to: Attain and maintain high performance expectations on a monthly basis Work in a fast-paced, high-volume setting Clearly explain details about the company's debt settlement program to current clients Recall details of calls with clients and to record those details accurately in Salesforce Use and navigate multiple computer systems with exceptional multi-tasking skills De-escalate stressful situations Support and de-escalate vulnerable and sometimes difficult clients Remain calm and professional during difficult discussions Take constructive feedback National Debt Relief Role Qualifications: Computer competency and ability to work with a computer Prioritize multiple tasks and projects simultaneously Exceptional written and verbal communication skills Punctuality expected, ready to report to work on a consistent basis Attain and maintain high performance expectations on a monthly basis Work in a fast-paced, high-volume setting Use and navigate multiple computer systems with exceptional multi-tasking skills Remain calm and professional during difficult discussions Take constructive feedback Available for full-time position, overtime eligible if classified non-exempt Compensation Information Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for each position across the US. Within the range, individual pay is determined by work location, job-related skills, experience, and relevant education or training. This good faith pay range is provided in compliance with NYC law and the laws of other jurisdictions that may require a salary range in job postings. The salary for this position is $18/hr + eligible for performance-based bonuses and commissions. About National Debt Relief National Debt Relief was founded in 2009 with the goal of helping an expanding number of consumers deal with overwhelming debt. We are one of the most-trusted and best-rated consumer debt relief providers in the United States. As a leading debt settlement organization, we have helped over 450,000 people settle over $10 billion of debt, while empowering them to lead a healthier financial lifestyle and feel free to live their best life. At National Debt Relief, we treat our clients like real people. Our purpose is to elevate, empower, and transform their lives. Rated A+ by the Better Business Bureau, our goal is to help individuals and families get out of debt with the least possible cost through conducting financial consultations, educating the consumer and recommending the appropriate solution. We become our clients' number one advocate to help them reestablish financial stability as quickly as possible. Want to learn more about who we are? Connect with us on social! Benefits National Debt Relief is a team-oriented environment full of rewards and growth opportunities for our employees. We are dedicated to our employee's success and growth within the company, through our employee mentorship and leadership programs. Our extensive benefits package includes: Generous Medical, Dental, and Vision Benefits 401(k) with Company Match Paid Holidays, Volunteer Time Off, Sick Days, and Vacation 12 weeks Paid Parental Leave Pre-tax Transit Benefits No-Cost Life Insurance Benefits Voluntary Benefits Options ASPCA Pet Health Insurance Discount Access to your earned wages at any time before payday National Debt Relief is a certified Great Place to Work ! National Debt Relief is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other status protected by law. For information about our Employee Privacy Policy, please see here For information about our Applicant Terms, please see here #LI-REMOTE

As a Debt Negotiator (Creditor Escalations), you'll help clients regain control of their financial futures by negotiating directly with creditors and law firms to secure favorable settlements and resolve accounts with integrity and efficiency. The Debt Negotiator (Creditor Escalations) role centers on high-volume creditor negotiations conducted in accordance with the FDCPA (Fair Debt Collection Practices Act), with the goal of reaching settlements that are in the best interest of our clients. You'll manage client files, research account details, and maintain momentum by averaging about 4 hours of talk time and 20-30 outbound calls per day to keep accounts moving toward resolution. Every interaction requires proactive urgency and the use of proven negotiation practices to maximize client savings and close accounts effectively, accelerating their path toward financial stability. Step into a role where you boldly advocate for clients seeking debt relief, leading each negotiation with confidence and a commitment to transforming lives. If you're motivated by impactful conversations, fast-paced problem-solving, and seeing the results of your work every day, this is a role where you'll thrive. This is a full-time remote role with an expected start date of 2/23/2026. Responsibilities Negotiate client debts to completion by communicating client hardships, reviewing client savings to determine funds necessary to complete settlements, and obtaining a settlement that will halt legal action Establish and maintain contact relationships with law firms Analyze client portfolios to determine the best strategy to help clients achieve financial freedom as quickly as possible Review client's banking account to determine funds necessary and available to execute the program Responsible for achieving monthly KPIs set by management Gather and submit required legal documentation for approval and payment of accounts Liaise with law firms for client account data and document exchanges Work with attorneys and paralegals to resolve accounts where the collection effort has been escalated to a law firm Communicate with creditors via phone or email to get up-to-date information, including litigation information in service to provide client debt relief Work with other members of the team to ensure efficient process Manage confidential information/documents with a high level of discretion Perform other duties as directed by manager(s) Qualifications Bachelor's degree preferred, or relevant work experience Experience working in a metrics based/goals driven environment preferred Analytical mindset with a strong business acumen, professionalism, and communication skills High energy, competitive, articulate, passionate, and motivated to provide best in class service for clients Desire to work in a collaborative, team-oriented environment Multi-tasker with great organizational skills Ability to easily build rapport with clients and creditors National Debt Relief Role Qualifications: Computer competency and ability to work with a computer Prior experience using a CRM platform (Salesforce preferred) Prioritize multiple tasks and projects simultaneously Exceptional written and verbal communication skills Punctuality expected, ready to report to work on a consistent basis Attain and maintain high performance expectations on a monthly basis Work in a fast-paced, high-volume setting Use and navigate multiple computer systems with exceptional multi-tasking skills Remain calm and professional during difficult discussions Take constructive feedback Available for full-time position, overtime eligible if classified non-exempt Compensation Information Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for each position across the US. Within the range, individual pay is determined by work location, job-related skills, experience, and relevant education or training. This good faith pay range is provided in compliance with NYC law and the laws of other jurisdictions that may require a salary range in job postings. Base rate for this position starts at $19.81/hr ($41,204.80 annually). Role is eligible for performance-based bonuses which bring total average compensation to $80,000 annually. The top 25% of the team can make up to $90,000. About National Debt Relief National Debt Relief was founded in 2009 with the goal of helping an expanding number of consumers deal with overwhelming debt. We are one of the most-trusted and best-rated consumer debt relief providers in the United States. As a leading debt settlement organization, we have helped over 450,000 people settle over $10 billion of debt, while empowering them to lead a healthier financial lifestyle and feel free to live their best life. At National Debt Relief, we treat our clients like real people. Our purpose is to elevate, empower, and transform their lives. Rated A+ by the Better Business Bureau, our goal is to help individuals and families get out of debt with the least possible cost through conducting financial consultations, educating the consumer and recommending the appropriate solution. We become our clients' number one advocate to help them reestablish financial stability as quickly as possible. Want to learn more about who we are? Connect with us on social media! Benefits National Debt Relief is a team-oriented environment full of rewards and growth opportunities for our employees. We are dedicated to our employee's success and growth within the company, through our employee mentorship and leadership programs. Our extensive benefits package includes: Generous Medical, Dental, and Vision Benefits 401(k) with Company Match Paid Holidays, Volunteer Time Off, Sick Days, and Vacation 12 weeks Paid Parental Leave Pre-tax Transit Benefits No-Cost Life Insurance Benefits Voluntary Benefits Options ASPCA Pet Health Insurance Discount Access to your earned wages at any time before payday National Debt Relief is a certified Great Place to Work ! National Debt Relief is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other status protected by law. For information about our Employee Privacy Policy, please see here For information about our Applicant Terms, please see here #LI-REMOTE

In the Client Success Agent role, you'll bring courage into every conversation, empowering clients with the confidence to take control of their financial future. Your compassion and expert guidance will inspire resilience and progress throughout their debt relief journey. The Client Success Agent is focused on providing exceptional voice support in an unscripted environment for our clients who are enrolled in our debt settlement program. A typical day consists of making and answering inbound and outbound calls discussing complex financial situations while maintaining accurate account documentation and building positive rapport with our client base. Our team drives high satisfaction and service by exemplifying our core values to ensure they receive the best possible client experience with National Debt Relief. This position has an expected start date of 3/2/2026. This is a full-time remote role. We are currently hiring for positions in AZ, FL, GA, MI, NC, NV, OK, PA, SC, TN, TX, and UT. We are seeking individuals who are available for the following 8 hour shift scheduling options. Scheduling decisions are based on business need and will be confirmed prior to hiring. Monday - Friday from 1 p.m. - 10 p.m. Eastern Time or from 11 a.m. - 8 p.m. Eastern Time Responsibilities Utilize client relationship management software (Salesforce) to facilitate the process of responding to customer calls and addressing customer concerns Resolve client inquiries, complex scenarios, and program concerns in high stress environments with empathy, confidence, subject matter knowledge, and relationship building skills to deliver a positive, solution-focused experience Document client discussions clearly and concisely Present settlement proposals to clients for approval Responsible for guiding the client's discussions with next steps to progress towards their financial goals Escalate and direct clients to leadership and other departments as needed Assist clients that may have creditors seeking legal action, providing guidance through the process Qualifications High school diploma/GED required; Bachelor's degree preferred 2 years' customer service or relationship-based support role experience required Financial or banking organization experience preferred Support and de-escalate vulnerable clients under stress using empathy and active listening skills Strong working knowledge of client service processes, using an internal knowledge base, and providing a positive client experience Exceptional attention to detail and strong organizational skills, with the ability to navigate multiple systems simultaneously while maintaining accurate, transparent, and solution-focused communication with clients Strong critical thinking and problem-solving abilities Ability to remain professional, confident, and patient when faced with complex problems Proficient in Microsoft Excel and Office Soft Skills Qualifications Include the Ability to: Attain and maintain high performance expectations on a monthly basis Work in a fast-paced, high-volume setting Clearly explain details about the company's debt settlement program to current clients Recall details of calls with clients and to record those details accurately in Salesforce Use and navigate multiple computer systems with exceptional multi-tasking skills De-escalate stressful situations Support and de-escalate vulnerable and sometimes difficult clients Remain calm and professional during difficult discussions Take constructive feedback National Debt Relief Role Qualifications: Computer competency and ability to work with a computer Prioritize multiple tasks and projects simultaneously Exceptional written and verbal communication skills Punctuality expected, ready to report to work on a consistent basis Attain and maintain high performance expectations on a monthly basis Work in a fast-paced, high-volume setting Use and navigate multiple computer systems with exceptional multi-tasking skills Remain calm and professional during difficult discussions Take constructive feedback Available for full-time position, overtime eligible if classified non-exempt Compensation Information Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for each position across the US. Within the range, individual pay is determined by work location, job-related skills, experience, and relevant education or training. This good faith pay range is provided in compliance with NYC law and the laws of other jurisdictions that may require a salary range in job postings. The salary for this position is $20/hr + eligible for performance based bonuses. About National Debt Relief National Debt Relief was founded in 2009 with the goal of helping an expanding number of consumers deal with overwhelming debt. We are one of the most-trusted and best-rated consumer debt relief providers in the United States. As a leading debt settlement organization, we have helped over 450,000 people settle over $10 billion of debt, while empowering them to lead a healthier financial lifestyle and feel free to live their best life. At National Debt Relief, we treat our clients like real people. Our purpose is to elevate, empower, and transform their lives. Rated A+ by the Better Business Bureau, our goal is to help individuals and families get out of debt with the least possible cost through conducting financial consultations, educating the consumer and recommending the appropriate solution. We become our clients' number one advocate to help them reestablish financial stability as quickly as possible. Want to learn more about who we are? Connect with us on social! Benefits National Debt Relief is a team-oriented environment full of rewards and growth opportunities for our employees. We are dedicated to our employee's success and growth within the company, through our employee mentorship and leadership programs. Our extensive benefits package includes: Generous Medical, Dental, and Vision Benefits 401(k) with Company Match Paid Holidays, Volunteer Time Off, Sick Days, and Vacation 12 weeks Paid Parental Leave Pre-tax Transit Benefits No-Cost Life Insurance Benefits Voluntary Benefits Options ASPCA Pet Health Insurance Discount Access to your earned wages at any time before payday National Debt Relief is a certified Great Place to Work ! National Debt Relief is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other status protected by law. For information about our Employee Privacy Policy, please see here For information about our Applicant Terms, please see here #LI-REMOTE

Takes inbound sales calls. Processes orders, answer questions and sells products/services. Identifies sales opportunities by learning about the customer's business and links customer needs to the products/services offered Identifies sales opportunities by learning about the customer's business and links customer needs to the products/services offered Asks for sales while consistently utilizing a prescribed sales approach to resolve customer stated and unstated needs. This includes customizing offers utilizing a benefit, application and testimonial approach to build and convey value in products and services while overcoming objections. Efficiently multi-tasks and navigates across multiple PC order systems while communicating with the customer. Utilizes established processes and tools to ensure timely communications and accuracy on all transactions. This includes pricing products, initiating proofs, releasing orders to manufacturing, and following through with the customer. Basic Qualifications: Education and Experience: Basic computer skills Preferred Qualifications: Education: HS/GED Experience: Call Center experience. Customer service experience. Critical Knowledge/Skills/Abilities Builds rapport with clients, team members and leadership Understands the client's needs and offers a solution by matching product features and benefits to their pain points. Takes a consultative approach and puts customer's needs first Is able to find leads and build a strong pipeline Takes accountability for their actions, progress and results Additional Basic Qualifications: Must be 18 years of age or older Compensation The compensation range for this position is $19.00 - $19.00 hourly. This position will be eligible for commission or an annual performance incentive plan. The base pay actually offered will vary depending on job-related knowledge, skills, location, experience and take into account internal equity. Benefits In line with our commitment to employee wellbeing, our total rewards benefits package is designed to support the physical, financial, and emotional health of our employees, tailored to meet their unique and evolving needs. Our approach considers our employees' whole selves, ensuring they can thrive both in and outside of work. Here are some of the benefits we offer, which may vary based on role, location, or hours worked: Healthcare (Medical, Dental, Vision) Paid Time Off, Volunteer Time Off, and Holidays Employer-Matched Retirement Plan Employee Stock Purchase Plan Short-Term and Long-Term Disability Infertility Treatment, Adoption and Surrogacy Assistance Tuition Reimbursement These benefits are designed to enhance the health, protect the financial security, and provide peace of mind to our employees and their families. Deluxe Corporation is an Equal Employment Opportunity employer: All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, disability, sex, age, ethnic or national origin, marital status, sexual orientation, gender identity or presentation, pregnancy, genetics, veteran status or any other status protected by state or federal law. Please view the electronic EEO is the Law Poster which serves to inform you of your equal employment opportunity protections as part of the application process. Reasonable Accommodation for Job Seekers with a Disability: If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to ************************.

The People Experience Specialist is part of a fast-paced and collaborative work environment that delivers exceptional HR support to all NDR team members. In addition to the core responsibilities listed below, assignments and special projects outside of the normal scope will be extended. As a People Experience Specialist, you will work within the People Experience Operations team while being able to receive exposure into other HR functions such as but not limited to, learning and development, benefits, payroll, and recruiting. The People Experience Specialist will also assist the People Experience Partners and Directors in all team member related tasks to ensure the success of the department and the organization. This is a temporary position, expected to last 6 months with the potential for a conversion to a full time opportunity. Responsibilities Manage and lead the onboarding and orientation process for all new hires to support a smooth integration into the organization. Ensuring new hires obtain a full understanding of Company policies and practices. Conduct background check screenings for job candidates. Ensure that all pre-employment communication and steps are taken within compliance of state and local laws. Conduct exit interviews and collect, analyze, and present team member feedback from a variety of sources to HR leadership to promote strategic and informed people-oriented business decisions. Diligently maintain and monitor all HR related inboxes and handle inbound inquiries made by team members of all levels to deliver high-quality support. Draft and respond to unemployment claims including filing appeals. Collect and compile materials required and prepare NDR participants for hearings as needed. Manage the I-9 Employment Eligibility Verification Process in compliance with the (USCIS) immigration laws. Maintain all HRIS system transactions for new hires, team member promotions, transfers, leaves, and terminations with the upmost accuracy. Diligently track, audit, and report on HR records and documentation to ensure that they are accurate and up-to-date, as it relates to but not limited to, performance management, onboarding, and offboarding. and that all team member related documentation such as performance reviews and exit interviews are collected, maintained, and comply with company policy. Provide support with Business Travel requests to ensure travel accommodations are met and that expenses accurately reported. Collaborate as needed with cross-functional teams such as Payroll, Benefits, Learning and Development, IT, Legal, and other functions. Work with the People Experience Partner and Director to assist in the resolving of employee relations cases and subsequent documentation. Support the Company's Performance Review and Merit Increase cycles. Assist in the planning and facilitation of company events, staff meetings, management dinners, or other team member engagement activities as needed. Qualifications High school diploma or equivalent required. Bachelor's degree in HR or related field preferred. 3 years' experience in HR Operations or related HR areas required. Strong organizational skills, time management, and attention to detail. Intermediate Excel skills. Possess strong analytic and problem-solving skills. Experience with HRIS systems, ADP Workforce Now experience a plus. Computer competency and ability to work with a computer. Prioritize multiple tasks and projects simultaneously. Exceptional written and verbal communication skills. Punctuality expected, ready to report to work on a consistent basis. Attain and maintain high performance expectations on a monthly basis. Work in a fast-paced, high-volume setting. Use and navigate multiple computer systems with exceptional multi-tasking skills. Remain calm and professional during difficult discussions. Take constructive feedback. Available for full-time position, overtime eligible if classified non-exempt. Compensation Information Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for each position across the US. Within the range, individual pay is determined by work location, job-related skills, experience, and relevant education or training. This good faith pay range is provided in compliance with NYC law and the laws of other jurisdictions that may require a salary range in job postings. The salary for this position is $28/hr - $31.25/hr. About National Debt Relief National Debt Relief was founded in 2009 with the goal of helping an expanding number of consumers deal with overwhelming debt. We are one of the most-trusted and best-rated consumer debt relief providers in the United States. As a leading debt settlement organization, we have helped over 450,000 people settle over $10 billion of debt, while empowering them to lead a healthier financial lifestyle and feel free to live their best life. At National Debt Relief, we treat our clients like real people. Our purpose is to elevate, empower, and transform their lives. Rated A+ by the Better Business Bureau, our goal is to help individuals and families get out of debt with the least possible cost through conducting financial consultations, educating the consumer and recommending the appropriate solution. We become our clients' number one advocate to help them reestablish financial stability as quickly as possible. Want to learn more about who we are? Connect with us on social media! Benefits National Debt Relief is a team-oriented environment full of rewards and growth opportunities for our employees. We are dedicated to our employee's success and growth within the company, through our employee mentorship and leadership programs. Our extensive benefits package includes: Generous Medical, Dental, and Vision Benefits 401(k) with Company Match Paid Holidays, Volunteer Time Off, Sick Days, and Vacation 12 weeks Paid Parental Leave Pre-tax Transit Benefits No-Cost Life Insurance Benefits Voluntary Benefits Options ASPCA Pet Health Insurance Discount Access to your earned wages at any time before payday National Debt Relief is a certified Great Place to Work ! National Debt Relief is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other status protected by law. For information about our Employee Privacy Policy, please see here For information about our Applicant Terms, please see here #LI-REMOTE #LI-TC1

As the Manager of Negotiations Analytics, you will be responsible for partnering with departmental leaders to provide analytical insights and strategic support.This role will work directly with Analytics team as well as Negotiations leaders to continue answering questions from the business and delivering roadmap for what strategic adjustments will benefit client and company. We expect this individual to be able to communicate with key stakeholders, drive consistency of data reporting, and build transparency of key indicators amongst the organization. This individual is expected to thrive in a fast-moving environment and be a leader in building future team strategy and direction. This position will evaluate and recommend KPIs pertaining to Negotiations in collaboration with the Analytics, Finance and Operations teams. Responsibilities Manage and optimize the design and delivery of reports, insights that analyze business functions, key operations, and performance metrics Interface with Product, Finance, Business Analytics, and Operations teams for enhancements and process improvements of business performance Build and manage analytics models and dashboards to measure conversion performance, fee collection, and client success from settlements Establish and evolve KPIs and Neg performance metrics across the organization that align with strategic objectives Drive process improvements in analytics, reporting, and testing to drive and monitor impact Communicate effectively with other analytical teams and their leadership within the organization Analyze massive amounts of data to identify solutions to improve and enhance the settlement process Qualifications Education/Experience Bachelor's degree in Business, Economics, Data Science, or related field required 6+ years of experience in analytics, business intelligence, or similar roles Previous leadership or management experience preferred Experience in financial services industry preferred Required Skills/Abilities Excellent written, oral, and presentation skills Excellent leadership and hands-on experience in implementing data visualization, analytics, and operational reporting solutions Strong experience with data visualization tools (Tableau, Power BI, etc.) Experience with Salesforce Analytics or similar CRM platform experience Experience managing stakeholders in varying departments/functions Ability to consolidate, understand, and communicate large data sets Ability to communicate effectively with team and partner in problem solving Proficiency in SQL Snowflake and Sigma experience preferred National Debt Relief Role Qualifications: Computer competency and ability to work with a computer. Prioritize multiple tasks and projects simultaneously. Exceptional written and verbal communication skills. Punctuality expected, ready to report to work on a consistent basis. Attain and maintain high performance expectations on a monthly basis. Work in a fast-paced, high-volume setting. Use and navigate multiple computer systems with exceptional multi-tasking skills. Remain calm and professional during difficult discussions. Take constructive feedback. Compensation Information Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for each position across the US. Within the range, individual pay is determined by work location, job-related skills, experience, and relevant education or training. This good faith pay range is provided in compliance with NYC law and the laws of other jurisdictions that may require a salary range in job postings. The salary for this position is $124,500 to $143,000 annually. About National Debt Relief National Debt Relief was founded in 2009 with the goal of helping an expanding number of consumers deal with overwhelming debt. We are one of the most-trusted and best-rated consumer debt relief providers in the United States. As a leading debt settlement organization, we have helped over 450,000 people settle over $10 billion of debt, while empowering them to lead a healthier financial lifestyle and feel free to live their best life. At National Debt Relief, we treat our clients like real people. Our purpose is to elevate, empower, and transform their lives. Rated A+ by the Better Business Bureau, our goal is to help individuals and families get out of debt with the least possible cost through conducting financial consultations, educating the consumer and recommending the appropriate solution. We become our clients' number one advocate to help them reestablish financial stability as quickly as possible. Want to learn more about who we are? Connect with us on social media! Benefits National Debt Relief is a team-oriented environment full of rewards and growth opportunities for our employees. We are dedicated to our employee's success and growth within the company, through our employee mentorship and leadership programs. Our extensive benefits package includes: Generous Medical, Dental, and Vision Benefits 401(k) with Company Match Paid Holidays, Volunteer Time Off, Sick Days, and Vacation 12 weeks Paid Parental Leave Pre-tax Transit Benefits No-Cost Life Insurance Benefits Voluntary Benefits Options ASPCA Pet Health Insurance Discount Access to your earned wages at any time before payday National Debt Relief is a certified Great Place to Work ! National Debt Relief is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other status protected by law. For information about our Employee Privacy Policy, please see here For information about our Applicant Terms, please see here #LI-REMOTE

WHO WE ARE: Freedom Financial Network is a family of companies that takes a people-first approach to financial services, using technology to empower consumers to overcome debt and create a brighter financial future. The company was founded in 2002 by Brad Stroh and Andrew Housser on the belief that by staying committed to helping people, you can ensure better financial outcomes for both the customer and the business. This Heart + $ philosophy still guides the vision of our growing company, which has helped millions of people find solutions for their financial needs. What began with 2 people in a spare bedroom has now rapidly expanded to a vibrant business that employs over 2,200 employees (known internally as The Freedom Family) in two locations: San Mateo, CA and Tempe, AZ. When you visit either of our offices, you'll understand why our employees have voted us the Best Place to Work for the last several years. It's a place where the Heart + $ philosophy continues to thrive, where we believe that success is only achieved by doing what's right for our customers, our employees, and our communities. In order to create brighter futures for our clients, employees, and businesses, Freedom Financial Network holds itself to four core values that have grown out of our Heart + $ philosophy: to care for everyone around us, act with integrity every time, collaborate with everybody we work with, and get better at what we do every day. Job Description THE OPPORTUNITY: As a part of the Infrastructure team, the Systems Engineer position focuses heavily on working together within the team on projects identified and prioritized by the Infrastructure Manager. Communication with other non-technical groups is required for soliciting business line needs and requirements. Project work is cradle-to-grave, including, but not limited to: design, architecture, validation, implementation, documentation, the technical training of the Service Desk staff to hand off daily support of projects, while serving as a long-term support escalation point. Monitor and maintain existing infrastructure and collaboration with all IT groups to support the internal user base and upholding InfoSec initiatives. Timely response to assigned tickets. Manage and monitoring of systems patching, backup and DR systems and the overall health of the infrastructure. Review thresholds for accurate alerting in tandem with NOC functions. Manage and monitor Endpoint Security and Content Filtering systems, license levels, updates, and threats. Manage and monitor enterprise print systems. Help to identify, create, and maintain areas of workflow automation. Adherence to ITIL standards and change management practices. Occasional travel between locations and other IT projects as assigned by management. THE ROLE: Project Work Project design/architecture/management as directed by Manager Hands-on implementation Project documentation Data Center Support Escalated Technical Support Provide desktop support to end users and IT Support Technicians for escalated issues Interfaces with other departments and vendors to mitigate and resolve technology problems Completing assigned tickets within expected timeframe Software Management Installation (Manual and Automated rollouts) Configuration management Test and evaluate existing and new solutions. Patch Management Security management - Endpoint Security, Encryption, EMM/MDM, inbound Email security, DLP Hardware and Systems Management Desktop and Server management (Physical/Virtual, Local/Remote) Backup systems management and DR replication Network, Systems, Environmental, and Power Monitoring System User and Computer Administration Create and maintain Active Directory for groups and policies (add, remove, update) Create and maintain users for enterprise systems (Fax, CTI, DMS, Office Productivity, etc.) Create and maintain shared directories to ensure availability with appropriate security IT Training and Documentation Trains and mentors IT support personnel, and end users as needed Documents and maintains technical reference library to support currently installed technology Identifies training needs and opportunities with self and others REQUIREMENTS/CHARACTERISTICS: Bachelor's degree or equivalent business experience in Computer Science, Business Management, or MIS Minimum of 5 years' experience managing Active Directory in a corporate environment Minimum of 5 years' Server, Desktop, and Network support in a corporate environment Minimum of 3 years' VMware support in a corporate environment Experience supporting Office 365 email This position does require the ability to stand for long periods of time, bending, and ability to lift weights of over 50lbs. regularly Periodic travel to our San Mateo, CA office may be required up to 15% of your time. We are not able to offer sponsorship for this role. PREFERRED SKILLS Working knowledge of project management Strong analytical and troubleshooting skills Customer service and technical support skills Microsoft Certifications/Application Platform experience VMWare VCP Cisco HyperFlex, CCNA /Security Ability to follow documented procedures and develop new procedures and documents Data Center/DCIM experience Highly motivated self-starter with an extreme attention to detail Can conform to shifting priorities, demands, and timelines while maintaining professionalism and managing stress Excellent interpersonal, verbal and written communication skills and the ability to interact professionally with a diverse group of executives, managers, and subject matter experts DevOps with focus on workflow automation Ability to identify system deficiencies and recommend solutions Encourages fellow team members to make innovative contributions and embrace new ideas Proactively seeks opportunities to broaden and deepen knowledgebase and proficiencies Shares acquired skills with team members through formal and informal channels Qualifications CULTURAL FIT (Our Core Values): · Care (for everyone): We show compassion and contribute to the well-being and growth of those around us. We only pursue products that improve the financial lives of our clients. · Act with Integrity (every time): We take the right action even when it is hard and even when no one is watching. We treat our employees, clients, and communities the way they wish to be treated. · Get Better (every day): We innovate, iterate, and improve each day. We are creative, take thoughtful risks, and ultimately learn and recover from failures. · Collaborate (with everybody): We strive to work together toward a common purpose by proactively sharing information and inviting participation. We recognize the perspective of various groups and embrace healthy, constructive debate. WHY JOIN THE FREEDOM FAMILY? · Fast, continued growth - there's a lot of opportunity for advancement · Voted a Phoenix Best Place to Work 9 times by our employees including the #1 spot for 2 years in a row! · Hourly + uncapped monthly commission (average - $75k, top - $105k+) · Leadership opportunities - manage a team of your own! · Benefits start within 30 days · 401k with employer match · 2 weeks' paid vacation (increased with tenure) · 9 paid holidays & 5 sick days · Paid time off for volunteer work and on your birthday Attention Agencies & Search Firms: We do not accept unsolicited candidate resumes or profiles. Please do not reach out to anyone within Freedom Financial Network (FFN) to market your services or candidates. All inquiries should be directed to Talent Acquisition only. We reserve the right to hire any candidates sent unsolicited and will not pay any fees without a contract signed by FFN's Talent Acquisition leader. Additional Information All your information will be kept confidential according to EEO guidelines.

Overview At National Debt Relief, our goal is to provide people with human-centered debt relief that makes them feel financially and emotionally whole again. We have built a customized program and established a culture that revolves around supporting our team members who, as a result, provide best in class support to our clients and their families. As a recognized leader in the debt relief industry, we're seeking compassionate, results-driven Inside Sales Representatives who can empower future clients to regain financial confidence and reclaim their sense of well-being. Every interaction is an opportunity to ignite the courage clients need to take bold steps toward their financial future. Through your compassion and expertise, you help them build resilience and move forward on their debt relief journey. The ideal candidate will become an expert in our debt relief options to provide best-in-class consultations. They'll be able to navigate stressful conversations by remaining calm and professional while providing empathetic support to vulnerable consumers. Lastly, they'll be someone who is results-driven with a passion to perform at high levels and takes advantage of our targeted marketing channels which eliminate the need for cold calling. We are currently hiring for positions in AZ, FL, GA, MI, NC, NV, PA, SC, TN, TX, and UT. This is a remote position with an expected start date of 3/6/2026. Scheduling decisions are based on business need and will be confirmed prior to hiring. We are seeking individuals who are available for the following 8 hour shift scheduling options: This position also has a schedule that includes working both Saturdays AND Sundays, employees can select two weekdays of their choice as their days off. This schedule follows a time of 8 a.m. - 5 p.m. EST or 9 a.m - 6 p.m. EST Tuesday through Saturday with shift schedules in Eastern Time: 12 p.m. - 9 p.m., 2 p.m. - 11 p.m. Sunday through Thursday with shift schedules in Eastern Time: 10 a.m. - 7 p.m., 1 p.m. - 10 p.m. Responsibilities Consult and enroll qualified clients into National Debt Relief's debt relief programs or recommended options Document client discussions clearly and concisely using Salesforce customer relationship management software Complete IAPDA certification within the first year (company sponsored) Meet performance criteria set forth by the management team. Performance criteria subject to change based on company baselines. Adhere to National Debt Relief and Sales department policies and procedures and any applicable changes to either Accurately recall and document call information, skillfully navigate multiple computer systems with strong multitasking abilities, and De-escalate stressful situations, provide empathetic support to vulnerable clients, and be open to receiving and applying constructive feedback to continuously improve performance Qualifications 2+ years of experience in a client-facing role, or a college associate's degree equivalent Sales experience a plus Strong business acumen and professionalism Excellent communication skills both verbal and written Previous remote work experience highly preferred Reliable attendance and punctuality are essential Career-minded with a focus on long-term advancement within the organization Proven ability to remain effective and adjust promptly in a fast-paced workplace National Debt Relief Role Qualifications: Computer competency and ability to work with a computer Prioritize multiple tasks and projects simultaneously Exceptional written and verbal communication skills Punctuality expected, ready to report to work on a consistent basis Compensation Information Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for each position across the US. Within the range, individual pay is determined by work location, job-related skills, experience, and relevant education or training. Base rate for position starts at $31,200 annually. Role is eligible for uncapped commissions and bonuses which bring total average compensation your first year to $85,000 annually. The top 20% of the team can make up to $130K. About National Debt Relief National Debt Relief was founded in 2009 with the goal of helping an expanding number of consumers deal with overwhelming debt. We are one of the most-trusted and best-rated consumer debt relief providers in the United States. As a leading debt settlement organization, we have helped over 450,000 people settle over $10 billion of debt, while empowering them to lead a healthier financial lifestyle and feel free to live their best life. At National Debt Relief, we treat our clients like real people. Our purpose is to elevate, empower, and transform their lives. Rated A+ by the Better Business Bureau, our goal is to help individuals and families get out of debt with the least possible cost through conducting financial consultations, educating the consumer and recommending the appropriate solution. We become our clients' number one advocate to help them reestablish financial stability as quickly as possible. Want to learn more about who we are? Connect with us on social! Benefits National Debt Relief is a team-oriented environment full of rewards and growth opportunities for our employees. We are dedicated to our employee's success and growth within the company, through our employee mentorship and leadership programs. Our extensive benefits package includes: Generous Medical, Dental, and Vision Benefits 401(k) with Company Match Paid Holidays, Volunteer Time Off, Sick Days, and Vacation 12 weeks Paid Parental Leave Pre-tax Transit Benefits No-Cost Life Insurance Benefits Voluntary Benefits Options ASPCA Pet Health Insurance Discount Access to your earned wages at any time before payday National Debt Relief is a certified Great Place to Work ! National Debt Relief is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other status protected by law. For information about our Employee Privacy Policy, please see here For information about our Applicant Terms, please see here #LI-REMOTE

We are seeking a highly skilled Salesforce LWC Technical Lead with exceptional UI/UX design expertise to drive the architecture, development, and delivery of high-performance Salesforce applications. The ideal candidate will combine strong hands-on Lightning Web Components (LWC) development experience with a deep understanding of user-centric design principles to create intuitive, scalable, and visually compelling interfaces. Experience utilizing AI-augmented development tools such as Cursor, GitHub Copilot, or similar platforms is a strong plus, enabling faster prototyping, cleaner code generation, and improved developer efficiency. Responsibilities Technical Leadership Lead end-to-end architecture, development, and delivery of complex solutions using Lightning Web Components (LWC) and the Salesforce platform. Define and enforce coding standards, component patterns, testing strategies, and best practices across the development team. Conduct code reviews, provide technical mentorship, and guide the team in modern front-end and AI-assisted engineering approaches. Partner with solution architects, product owners, and UX designers to transform business needs into scalable technical solutions. LWC & Front-End Engineering Develop high-quality, reusable LWC components with strong performance and accessibility. Optimize UI performance for both desktop and mobile experiences. Integrate LWCs with Apex, REST APIs, external systems, and Experience Cloud. Utilize modern front-end tooling, design systems, and reusable UI component libraries. UI/UX Design Collaborate closely with UX/UI designers to ensure pixel-perfect implementation of modern interfaces. Maintain visual consistency by contributing to internal design systems and UI guidelines. Conduct usability reviews and advocate for user-centered design principles. Improve workflows through intuitive and accessible interactions across Salesforce applications. Cross-Platform Ownership Support implementations across Experience Cloud, Sales Cloud, Service Cloud, and custom applications. Lead performance tuning, security reviews, and debugging of complex technical issues. Ensure solutions adhere to Salesforce best practices, governor limits, and platform constraints. Project & Stakeholder Collaboration Partner with Product Management, QA, and cross-functional teams to deliver high-quality releases. Create technical documentation, architecture diagrams, and implementation plans. Participate in Agile/Scrum ceremonies and contribute to roadmap planning. Qualifications Education/Experience: 10+ years of Salesforce development experience with strong emphasis on LWC and Jest tests for LWC Proven experience leading technical teams and delivering enterprise-scale Salesforce implementations Required Skills/Abilities: Experience with migration from Aura and Visualforce is a plus Deep expertise in LWC, JavaScript, HTML5, CSS3, SLDS, and responsive design. Strong UI/UX sensibilities with experience building modern, intuitive interfaces. Hands-on experience with Apex, SOQL/SOSL, integration patterns, asynchronous processing, and APIs. Experience with Experience Cloud including custom theming and branding. Strong understanding of Salesforce security, performance optimization, and platform limitations. Excellent leadership, communication, and problem-solving skills. National Debt Relief Role Qualifications: Computer competency and ability to work with a computer. Prioritize multiple tasks and projects simultaneously. Exceptional written and verbal communication skills. Punctuality expected, ready to report to work on a consistent basis. Attain and maintain high performance expectations on a monthly basis. Work in a fast-paced, high-volume setting. Use and navigate multiple computer systems with exceptional multi-tasking skills. Remain calm and professional during difficult discussions. Take constructive feedback. Available for full-time position, overtime eligible if classified non-exempt. Compensation Information Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for each position across the US. Within the range, individual pay is determined by work location, job-related skills, experience, and relevant education or training. This good faith pay range is provided in compliance with NYC law and the laws of other jurisdictions that may require a salary range in job postings. The salary for this position is $190,500 to $219,000 annually. About National Debt Relief National Debt Relief was founded in 2009 with the goal of helping an expanding number of consumers deal with overwhelming debt. We are one of the most-trusted and best-rated consumer debt relief providers in the United States. As a leading debt settlement organization, we have helped over 450,000 people settle over $10 billion of debt, while empowering them to lead a healthier financial lifestyle and feel free to live their best life. At National Debt Relief, we treat our clients like real people. Our purpose is to elevate, empower, and transform their lives. Rated A+ by the Better Business Bureau, our goal is to help individuals and families get out of debt with the least possible cost through conducting financial consultations, educating the consumer and recommending the appropriate solution. We become our clients' number one advocate to help them reestablish financial stability as quickly as possible. Benefits National Debt Relief is a team-oriented environment full of rewards and growth opportunities for our employees. We are dedicated to our employee's success and growth within the company, through our employee mentorship and leadership programs. Our extensive benefits package includes: Generous Medical, Dental, and Vision Benefits 401(k) with Company Match Paid Holidays, Volunteer Time Off, Sick Days, and Vacation 12 weeks Paid Parental Leave Pre-tax Transit Benefits No-Cost Life Insurance Benefits Voluntary Benefits Options ASPCA Pet Health Insurance Discount Access to your earned wages at any time before payday National Debt Relief is a certified Great Place to Work ! National Debt Relief is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other status protected by law. For information about our Employee Privacy Policy, please see here For information about our Applicant Terms, please see here #LI-REMOTE