General Manager jobs at National Express

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Station Duty Manager
Alaska Airlines 4.5
Seattle, WA jobs
Company: Alaska Airlines The Team: Guided by our purpose, core values, and leadership principles, we are creating an airline people love. Our corporate teams set the strategies and operational plans to ensure the success of our company. Whether we use our expertise in accounting, human resources, finance, planning, legal, marketing, or any of our operational divisions, our shared passion for travel and our guests is what motivates us to achieve excellence each day. If you share our passion for creating an airline people love, we want to hear from you. Role Summary: The Station Duty Manager is the sole subject matter expert and thought leader in airport operations to provide operational excellence and customer service that will delight our guests at Alaska Airlines (AS). As an individual contributor, this role is responsible for ensuring all operations across all station operations functions are operating efficiently, while also responsible for de-escalation of issues and concerns. They will exercise considerable latitude and initiative to support process changes to improve on-time performance, customer satisfaction, and station financial performance while promoting a culture of safety and compliance. Key Duties: Manage all phases of station operations during designated shift to exceed our goals in key operational metrics including CD0, MBR, TTC, and productivity. Make decisions related to all functions at the station, including ramp operations, customer service, ticketing, baggage handling, passenger security, and vendor oversight in a manner to ensure compliance with company service standards, policies, and all regulations of federal, state and local port authorities. Influence across station teams and cross-divisionally, partnering with Maintenance, Flight Operations, Inflight, and Network Operations Control (NOC) to determine acceptable passenger, baggage, and on-time performance impacts due to off-schedule operations. Leverage deep knowledge of the business and establish priorities to achieve quality service and operational goals. Collaborate with Guest Service Coordination Center to proactively address operational challenges and the resulting impact on above-wing staffing and guest experience. Manage vendor performance and partnerships by providing oversight and feedback for designated shift. Exercises considerable latitude and initiative to establish priorities of airport operations programs to promote process changes. Regularly partner with Port leadership and other government agencies (i.e., TSA, Port of Seattle Police, etc.) to ensure Alaska's interests are addressed. Influence across team on regulatory, technological, and business changes that involve customer handling operations. Job-Specific Experience, Education & Skills: Required 7 years of airport operations in roles with increasing levels of responsibility or related experience. Bachelor's degree, or an additional two years of relevant training/experience in lieu of this degree. Ability to build a positive work environment, which builds effective working relationships across internal divisions and vendor management teams. Understanding and ability to apply LEAN process improvement principles resulting in a work environment that strives for continual improvement. Strong communication (e.g., verbal, written, presentation) and interpersonal skills, with the ability to create collaborative relationships that drive outcomes in the best interest of the company, with others in the organization, and with key external business partners. Sound, strategic thinker with a track record of demonstrating good judgement, strong business acumen, and executing plans with a sense of urgency and a mind for safety. Working knowledge of fiscal control systems, staffing processes, safety and security compliance. Solid knowledge of TSA, FAA and IATA regulations and requirements related to customer handling. High school diploma or equivalent. Minimum age of 18. Must be authorized to work in the U.S. Preferred 1 year of operations experience in a hub station (SEA, ANC, PDX, LAX, SFO, SAN). Job-Specific Leadership Expectations: Embody our values to own safety, do the right thing, be caring and kind, and deliver performance. Salary Range: $103,600 - $155,400 / year Salary Details: Pay will be based on multiple factors, including and not limited to location, relevant experience/level and skillset while balancing internal equity relative to other Alaska/Hawaiian/Horizon employees. Alaska/Hawaiian/Horizon is committed to fair, unbiased compensation along with competitive benefits in all locations in which we operate. Note: We don't typically hire at the top of the range. Total Rewards: Alaska Airlines, Hawaiian Airlines and Horizon Air pay and benefits can vary by company, location, number of regularly scheduled hours worked, length of employment, and employment status. Free stand-by travel privileges on Alaska Airlines, Hawaiian Airlines & Horizon Air Comprehensive well-being programs including medical, dental and vision benefits Generous 401k match program Quarterly and annual bonus plans Generous holiday and paid time off For more information about Alaska/Hawaiian/Horizon Total Rewards please visit our career site and view benefits. Airport SIDA Badge Requirements: Important notification for employees working at an airport or maintenance hangar: Employees will be required to obtain a SIDA badge provided by the airport authority and maintain good standing in order to keep their SIDA badge. Review the SIDA Badge Requirements document for a comprehensive overview. If an employee does not qualify for a SIDA badge or has their SIDA badge pulled from them, the employee will be terminated. Regulatory Information: Equal Employment Opportunity Policy Statement It is the policy of Alaska Airlines, Hawaiian Airlines and Horizon Air to comply with all applicable federal, state and local laws governing nondiscrimination in employment and to ensure equal opportunity in all terms, conditions, and benefits of employment or potential employment. We also prohibit discrimination and harassment against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, veteran status, genetic information and other legally protected categories. We have established an EEO Compliance Program under Section 503 of the Rehabilitation Act of 1973 (“Section 503”) and the Vietnam Era Veteran's Readjustment Assistance Act of 1974 (“VEVRAA”). All applicants and employees are treated without regard to their race, color, religion, sex, national origin, disability or protected veteran status. In addition, we have established an audit and reporting system to allow for effective measurement of its equal employment opportunity activities. To implement this policy, we will: (1) Recruit, hire, train and promote qualified persons in all job titles, without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information and any other legally protected categories; (2) Ensure that employment decisions are based only on valid job requirements; and (3) Ensure that all personnel actions and employment activities such as compensation, benefits, promotions, layoffs, return from layoff, Alaska Airlines, Hawaiian Airlines and Horizon Air sponsored programs, and tuition assistance will be administered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information and other legally protected categories. Employees and applicants for employment will not be subjected to harassment, intimidation, threats, coercion or discrimination because they have engaged or may engage in (1) filing a complaint, (2) opposing any act or practice made unlawful by, or exercising any other right protected by, any Federal, State or local law requiring equal opportunity, including Section 503 and the equal opportunity provisions of VEVRAA, or (3) assisting or participating in any investigation, compliance evaluation, hearing, or any other activity related to the administration of any Federal, State or local law requiring equal opportunity, including Section 503 and the equal opportunity provisions of VEVRAA. Government Contractor & Department of Transportation (DOT) Regulations Alaska Airlines, Hawaiian Airlines & Horizon Air are regulated by the Department of Transportation (DOT - regulations, 49 CFR part 40) and all applicants are advised that post-offer and/or pre-employment drug testing will be conducted to determine the presence of marijuana, cocaine, opioids, phencyclidine (PCP) and amphetamines or a metabolite of these drugs prior to any offer or employment or transfer into a safety-sensitive position. Failure to submit to testing or positive indications of drug use will render the applicant ineligible for employment with Alaska Airlines/Hawaiian Airlines/Horizon Air and any employment offer will be withdrawn. FLSA Status: Exempt Employment Type: Full-Time Requisition Type: Management Regular/Temporary: Regular Location: Seattle - Airport Featured Job: 0 L:: #LI-B
$30k-48k yearly est. 1d ago
Retail Senior Store Manager
Fedex Office 4.4
Scottsdale, AZ jobs
The Senior Store Manager and Flagship Store Manager positions are critical to the successful operations of FedEx Office's largest and most impactful retail stores. You will run and grow your business while maintaining Purple Promise service, operational excellence and leading, developing and coaching your direct reports. Your leadership and passion for results allows the store team to provide solutions to our customers and reach the store financial goals. GENERAL DUTIES AND RESPONSIBILITIES: (This is a representative list of the general duties the position may be asked to perform, and is not intended to be all-inclusive) Understand and model FedEx Office values to customers and team members Regularly spend time building and inspiring high performing teams by using FedEx Office tools, resources, effective judgment and decision-making in the selection, training, development, retention and performance management of your people Coach and teach your team and ensure they have the tools and information needed to support company goals and perform their jobs Regularly work with our largest accounts, complex customer needs and/or serve as a consultative partner to our host properties and commercial sales in the execution of work for our key customers Ensure an exceptional store experience that engages and retains customers and team members and supports the FedEx brand experience Take ownership of all store controls including but not limited to Standard Operating Procedures, financials, safety, security, scheduling and compliance with state and federal laws and system management through leadership and delegation Customarily and regularly improve all operational and store sales activities to ensure the store exceeds financial and customer experience targets Regularly practice independent judgment, self-management and effective decision-making in the performance of daily job duties including accounts receiveable, inventory reports, daily sales recaps and bank deposits Independently prioritize and accomplish multiple leadership tasks within established timeframes by effectively planning and managing workload, delegating work and supervising, monitoring and directing store leaders and other team members Share ideas and use Quality Improvement tools in order to improve the business MINIMUM QUALIFICATIONS AND REQUIREMENTS: Bachelor's Degree preferred Minimum High School or GED 4+ years of related (ex. retail, service, hospitality, military) experience, including 3+ years of supervisory experience Proficient in Microsoft Office tools including Word, PowerPoint, Outlook, and Excel For new hires, must meet all FedEx Office employment qualifications in force at time of hiring For current FedEx Office team members, must meet hiring criteria for the position and transfer requirements as outlined in the Team Member Handbook ESSENTIAL FUNCTIONS: Ability to stand and/or to move about the store to manage the daily operations Ability to move and lift 55 pounds Ability, on a consistent basis, to bend/twist at the waist and knees Ability to travel as required in order to meet with customers, vendors, other team members, and/or related to other business necessities Ability, on a consistent basis, to maintain attention and concentration for extended periods of time Ability, on a consistent basis, to read and interpret documents and instructions from customers, vendors, and other team members Ability, on a consistent basis, to communicate effectively with customers, vendors, and other team members Ability, on a consistent basis, to perform work activities requiring cooperation and instruction Ability, on a consistent basis, to function in a fast-paced environment, managing multiple priorities Ability, on a consistent basis, to work within the appropriate level of independence Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business; regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the position MINIMUM QUALIFICATIONS AND REQUIREMENTS: Bachelor's Degree preferred Minimum High School or GED 4+ years of related (ex. retail, service, hospitality, military) experience, including 3+ years of supervisory experience Proficient in Microsoft Office tools including Word, PowerPoint, Outlook, and Excel ESSENTIAL FUNCTIONS: Ability to stand and/or to move about the store to manage the daily operations Ability to move and lift 55 pounds Ability, on a consistent basis, to bend/twist at the waist and knees Ability to travel as required in order to meet with customers, vendors, other team members, and/or related to other business necessities Ability, on a consistent basis, to maintain attention and concentration for extended periods of time Ability, on a consistent basis, to read and interpret documents and instructions from customers, vendors, and other team members Ability, on a consistent basis, to communicate effectively with customers, vendors, and other team members Ability, on a consistent basis, to perform work activities requiring cooperation and instruction Ability, on a consistent basis, to function in a fast-paced environment, managing multiple priorities Ability, on a consistent basis, to work within the appropriate level of independence Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business; regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the position Preferred Qualifications: Pay Transparency: Pay: Additional Details: Quality Driven Management strives to deliver market-leading customer experience, business excellence, and financial return through a Quality-oriented culture and day-to-day application of Quality science. Suggests areas for improvement in internal processes along with possible solutions. Works with management to reduce company costs/wastes, and to optimize profitability in areas of responsibility. Applies Quality concepts presented at training during daily activities. Supports FedEx Office Quality initiatives. FedEx Office is an Equal Opportunity Employer including, Vets/Disability. Know Your Rights Pay Transparency FedEx Office will provide reasonable accommodations to qualified individuals with disabilities, including throughout the application and hiring process, if requested. Applicants who require reasonable accommodations in the application or hiring process should email ***********************. FedEx Office will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and the New York City Fair Chance Act. The existence of a criminal record is not an automatic or absolute bar to employment and a candidate's criminal record will be considered individually based on factors such as the relationship between the job sought and the criminal offense, the timing of the offense, the nature of the offense, and any other relevant information. If you are applying in Philadelphia, PA, you can click here to learn about Philadelphia's fair chance hiring law. For more information, click here.
$71k-98k yearly est. 1d ago
Retail Assistant Manager
Fedex Office 4.4
Boston, MA jobs
Leads a store business unit, focusing on creating a consistent and positive customer experience. Assists in the supervision and oversight of all team members and business operations, monitoring and facilitating all production and retail processes, pick-up and delivery, shipping and quality control processes. Manages store in the absence of the Store Manager. The Store Assistant Manager is required to perform all functions normally performed by the team member. GENERAL DUTIES AND RESPONSIBILITIES: (This is a representative list of the general duties the position may be asked to perform, and is not intended to be all-inclusive) Demonstrates consultative behaviors to ensure friendly, polite, expert service is delivered to all customers Evaluates the efficiency and productivity of team members in creating positive customer experiences If necessary, resolves customer disputes and complaints to ensure timely resolution and customer satisfaction Creates a customer focused environment in all areas of the store (production, retail, self service, and shipping) and monitors the store ensuring a clean and professional environment Establishes and manages a process for customer flow in the store to improve service experience ensuring customers needs are met quickly and quality products are delivered Provides training and development of team members on assigned shifts by monitoring goals and providing feedback Interviews job applicants, complies with all company hiring policies and assists Store Manager with the hiring of team members Coaches, counsels and provides feedback to team members on their performance and to ensure adherence to company policies and standards Maintains communication with the Store Lead Consultant and/or production team to ensure deadlines are met and quality checks are being performed Oversees shipping related services and activities Responsible for communication with the Store Manager and team members on daily/weekly/monthly goals, performance to plan, key performance metrics, customer issues and company initiatives Complies with and enforces FedEx Office established policies and procedures and maintains an environment of controls Assists Store Manager in review and transmission of payroll and daily close out of POS Performs all other administrative duties as needed or requested including without limitation scheduling, payroll management, training compliance, daily close-out of POS, bidding, ordering and receiving supplies and inventory controls All other duties as needed or required MINIMUM QUALIFICATIONS AND REQUIREMENTS: High School diploma or equivalent education 1+ year of related experience, prior supervisory experience preferred For new hires, must meet all FedEx Office employment qualifications in force at time of hiring For current FedEx Office team members, must meet hiring criteria for the position and transfer requirements as outlined in the Team Member Handbook ESSENTIAL FUNCTIONS: Ability to stand during entire shift, excluding meal and rest periods Ability to move and lift 55 pounds Ability, on a consistent basis, to bend/twist at the waist and knees Ability, on a consistent basis, to communicate effectively with customers, vendors, and other team members Ability, on a consistent basis, to perform work activities requiring cooperation and instruction Ability, on a consistent basis, to function in a fast-paced environment, under substantial pressure Ability, on a consistent basis, to maintain attention and concentration for extended periods of time Ability, on a consistent basis, to work with minimal supervision Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business; regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the position MINIMUM QUALIFICATIONS AND REQUIREMENTS: High School diploma or equivalent education 1+ year of related experience, prior supervisory experience preferred ESSENTIAL FUNCTIONS: Ability to stand during entire shift, excluding meal and rest periods Ability to move and lift 55 pounds Ability, on a consistent basis, to bend/twist at the waist and knees Ability, on a consistent basis, to communicate effectively with customers, vendors, and other team members Ability, on a consistent basis, to perform work activities requiring cooperation and instruction Ability, on a consistent basis, to function in a fast-paced environment, under substantial pressure Ability, on a consistent basis, to maintain attention and concentration for extended periods of time Ability, on a consistent basis, to work with minimal supervision Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business; regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the position Preferred Qualifications: Pay Transparency: This compensation range is provided as a reasonable estimate of the current starting salary range for this role across all potential locations. If this opportunity includes multiple job levels, the salary information represents the job level minimum and the job level maximum. Actual starting pay would be determined by experience relative to the job, market level, pay at the location for this job and other job-related factors permitted by law. An employee may be eligible for additional pay, premiums, or bonus potential. The Company offers eligible employees health, vision and dental insurance, retirement, and tuition reimbursement. Pay: $20.75 - $24.37/hr Additional Details: Quality Driven Management strives to deliver market-leading customer experience, business excellence, and financial return through a Quality-oriented culture and day-to-day application of Quality science. Suggests areas for improvement in internal processes along with possible solutions. Works with management to reduce company costs/wastes, and to optimize profitability in areas of responsibility. Applies Quality concepts presented at training during daily activities. Supports FedEx Office Quality initiatives. FedEx Office is an Equal Opportunity Employer including, Vets/Disability. Know Your Rights Pay Transparency FedEx Office will provide reasonable accommodations to qualified individuals with disabilities, including throughout the application and hiring process, if requested. Applicants who require reasonable accommodations in the application or hiring process should email ***********************. FedEx Office will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and the New York City Fair Chance Act. The existence of a criminal record is not an automatic or absolute bar to employment and a candidate's criminal record will be considered individually based on factors such as the relationship between the job sought and the criminal offense, the timing of the offense, the nature of the offense, and any other relevant information. If you are applying in Philadelphia, PA, you can click here to learn about Philadelphia's fair chance hiring law. For more information, click here.
$20.8-24.4 hourly 4d ago
Retail Assistant Manager
Fedex Office 4.4
Marco Island, FL jobs
Leads a store business unit, focusing on creating a consistent and positive customer experience. Assists in the supervision and oversight of all team members and business operations, monitoring and facilitating all production and retail processes, pick-up and delivery, shipping and quality control processes. Manages store in the absence of the Store Manager. The Store Assistant Manager is required to perform all functions normally performed by the team member. GENERAL DUTIES AND RESPONSIBILITIES: (This is a representative list of the general duties the position may be asked to perform, and is not intended to be all-inclusive) Demonstrates consultative behaviors to ensure friendly, polite, expert service is delivered to all customers Evaluates the efficiency and productivity of team members in creating positive customer experiences If necessary, resolves customer disputes and complaints to ensure timely resolution and customer satisfaction Creates a customer focused environment in all areas of the store (production, retail, self service, and shipping) and monitors the store ensuring a clean and professional environment Establishes and manages a process for customer flow in the store to improve service experience ensuring customers needs are met quickly and quality products are delivered Provides training and development of team members on assigned shifts by monitoring goals and providing feedback Interviews job applicants, complies with all company hiring policies and assists Store Manager with the hiring of team members Coaches, counsels and provides feedback to team members on their performance and to ensure adherence to company policies and standards Maintains communication with the Store Lead Consultant and/or production team to ensure deadlines are met and quality checks are being performed Oversees shipping related services and activities Responsible for communication with the Store Manager and team members on daily/weekly/monthly goals, performance to plan, key performance metrics, customer issues and company initiatives Complies with and enforces FedEx Office established policies and procedures and maintains an environment of controls Assists Store Manager in review and transmission of payroll and daily close out of POS Performs all other administrative duties as needed or requested including without limitation scheduling, payroll management, training compliance, daily close-out of POS, bidding, ordering and receiving supplies and inventory controls All other duties as needed or required MINIMUM QUALIFICATIONS AND REQUIREMENTS: High School diploma or equivalent education 1+ year of related experience, prior supervisory experience preferred For new hires, must meet all FedEx Office employment qualifications in force at time of hiring For current FedEx Office team members, must meet hiring criteria for the position and transfer requirements as outlined in the Team Member Handbook ESSENTIAL FUNCTIONS: Ability to stand during entire shift, excluding meal and rest periods Ability to move and lift 55 pounds Ability, on a consistent basis, to bend/twist at the waist and knees Ability, on a consistent basis, to communicate effectively with customers, vendors, and other team members Ability, on a consistent basis, to perform work activities requiring cooperation and instruction Ability, on a consistent basis, to function in a fast-paced environment, under substantial pressure Ability, on a consistent basis, to maintain attention and concentration for extended periods of time Ability, on a consistent basis, to work with minimal supervision Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business; regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the position MINIMUM QUALIFICATIONS AND REQUIREMENTS: High School diploma or equivalent education 1+ year of related experience, prior supervisory experience preferred ESSENTIAL FUNCTIONS: Ability to stand during entire shift, excluding meal and rest periods Ability to move and lift 55 pounds Ability, on a consistent basis, to bend/twist at the waist and knees Ability, on a consistent basis, to communicate effectively with customers, vendors, and other team members Ability, on a consistent basis, to perform work activities requiring cooperation and instruction Ability, on a consistent basis, to function in a fast-paced environment, under substantial pressure Ability, on a consistent basis, to maintain attention and concentration for extended periods of time Ability, on a consistent basis, to work with minimal supervision Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business; regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the position Preferred Qualifications: Pay Transparency: Pay: Additional Details: Quality Driven Management strives to deliver market-leading customer experience, business excellence, and financial return through a Quality-oriented culture and day-to-day application of Quality science. Suggests areas for improvement in internal processes along with possible solutions. Works with management to reduce company costs/wastes, and to optimize profitability in areas of responsibility. Applies Quality concepts presented at training during daily activities. Supports FedEx Office Quality initiatives. FedEx Office is an Equal Opportunity Employer including, Vets/Disability. Know Your Rights Pay Transparency FedEx Office will provide reasonable accommodations to qualified individuals with disabilities, including throughout the application and hiring process, if requested. Applicants who require reasonable accommodations in the application or hiring process should email ***********************. FedEx Office will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and the New York City Fair Chance Act. The existence of a criminal record is not an automatic or absolute bar to employment and a candidate's criminal record will be considered individually based on factors such as the relationship between the job sought and the criminal offense, the timing of the offense, the nature of the offense, and any other relevant information. If you are applying in Philadelphia, PA, you can click here to learn about Philadelphia's fair chance hiring law. For more information, click here.
$32k-37k yearly est. 1d ago
Operations Manager
Parsec, LLC 4.9
Columbus, OH jobs
Parsec, LLC. is a leading provider of contract intermodal management services throughout North America. Since our beginning in 1949, we have built an integrated network consisting of the industry's most qualified people, state-of-the art equipment, and comprehensive resources. We focus every day to be the most efficient leader in the transportation industry, while serving our customers and people with utmost respect and integrity. Parsec, LLC. is currently seeking an Operations Manager for our operation based in Columbus, OH. This position includes controlling all ramp operations within the intermodal terminal ensuring trains are received. We are seeking an aggressive, forward-thinking and highly motivated candidate to work in a fast paced environment. Schedule: 6:00pm to 6:00am - 3 days on 3 days off (Including weekends and holidays) Responsibilities will include but not be limited to: Manage the day-to-day operations of the intermodal ramp, ensuring efficient and safe handling of containers, equipment, and vehicles while focusing on safety, performance & productivity. Lead and mentor a team of ramp personnel. Provide guidance, support, and training to enhance their performance and professional growth. Ensure compliance with safety regulations, company policies, and industry best practices. Promote a culture of safety, conduct safety training sessions, and enforce safety protocols Efficiently allocate manpower, equipment, and resources to meet operational requirements. Monitor and adjust staffing levels based on workload and demand fluctuations. Regularly monitor and evaluate KPI's to assess ramp productivity, identify areas for improvement, and implement corrective measures to meet or exceed performance targets. Maintain accurate records, generate reports, and document daily ramp activities, ensuring data integrity and providing insights for management decision-making. Continuously identify opportunities for process optimization and efficiency gains. Implement initiatives to streamline ramp operations, reduce turnaround times, and enhance overall operational performance. The ideal candidate should possess the following: Experience in ramp operations, specific to the intermodal transportation industry Willingness to work in varying weather condition Bachelor's or Associate's degree (Preferred) Effective oral and written communication skills Strong computer skills, including knowledge of Microsoft Office
$65k-108k yearly est. 2d ago
Station Manager
CEVA Logistics 4.4
Groveport, OH jobs
Pay Range: $120,000 - $147,250.00 Shift: On-Site Daily, Monday - Friday ~8:00am to ~5:00pm EST YOUR ROLE Are you known for your management oversight skills? Are you passionate about customer support and driving results? If so, we have an opportunity that would allow you to manage fiscal and operational oversight of a station, driving quality service, customer satisfaction and operational proficiency, ensuring attainment of growth and profitability goals. WHAT ARE YOU GOING TO DO? Manage all station functions to ensure that all departments and station staff execute service agreements at, or above the customer's standards. Maximize profitability through superior customer service, effective and prompt communication and follow-up on all pending matters with the customer. Provide managers with daily guidance, leadership and overall support on any issues relating to operations, communication, human resources, revenue enhancement, standardizing procedures, and systems applications and executing processes to meet customer needs. Ensure that freight is being expedited in a safe and timely manner. Ensure that the station facility provides a clean, professional and safe working environment for all employees. Review analysis of activities, costs, operations and forecast data to determine progress toward stated business development goals and objectives. Review and evaluate station P & L performance and establish short-term goals to address any budgetary shortfalls. Oversee business development, sales and marketing and new account development to ensure that maximum transportation revenue is generated for the station. Develop and execute policies, plans and programs to meet anticipated organizational needs in the areas of functional responsibility and ensure compliance with corporate policies and guidelines, ISO standards, Sarbanes Oxley and other regulatory requirements. Ensure directives, rules and procedures are communicated to all station personnel. Ensure safety methods and programs are implemented and maintained. WHAT ARE WE LOOKING FOR? Education and Experience: High School Diploma or GED; Bachelor's Degree in Transportation, logistics, Supply Chain Management or a related discipline preferred or equivalent combination of education and work experience. Minimum 5 years of relevant experience. Minimum 3 years of supervisory or management experience. Minimum 4 years industry experience, preferred. Credentials: Valid state issued Driver's License and Forklift Driver Certification. Other professional certifications may be required. Skills: Proficiency in Microsoft Office, internet, web-based and job specific software applications supporting the supply chain or transportation industry as well as financial applications. Characteristics: Expertise in operations and business management. Experienced in providing leadership for multiple sites that are geographically dispersed, effectively delegating responsibility and authority to direct reports. Experienced in project management methodologies with focus on managing solution driven strategy plans to achieve goals. Ability to plan, organize and manage multiple projects and set priorities. Exceptional written and communication skills including the ability to persuade, influence, negotiate, and make formal presentations in meetings and training environments. WHAT DO WE HAVE TO OFFER? With a genuine culture of recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package with a focus on your wellbeing. This includes competitive Paid Time Off, 401(k), health insurance and an employee benefits platform that offers discounts on gym memberships and a diverse range of retail, travel, car and hospitality brands, including important offerings like pet insurance. We are a team in every sense, and we support each other and work collaboratively to achieve our goals together. It is our goal that you will be compensated for your hard work and commitment, so if you'd like to work for one of the top Logistics providers in the world then let's work together to help you find your new role. ABOUT TOMORROW We value your professional and personal growth. That's why we share plenty of career opportunities for you to thrive within CEVA. This role can be the first step on your career path with us. You can stay in the same job family, find a new family to grow in (an almost limitless number of options) or find your own path. Join CEVA for a challenging and rewarding career.
$33k-56k yearly est. 3d ago
Operations Manager
Comav Technical Services, LLC 4.3
Victorville, CA jobs
The Operations Manager will lead and oversee all maintenance operations within our MRO facility. This role ensures that all maintenance, repair, and overhaul operations are executed safely, efficiently, and in full compliance with regulatory standards (FAA, EASA, etc.), OEM specifications, and internal quality systems. The Operations Manager will lead a multidisciplinary team of technicians and support staff, driving performance, safety culture, and continuous improvement across all maintenance functions. The ideal candidate will bring strong leadership, and technical expertise, with a commitment to safety, compliance, and operational excellence. This position reports to the Director of Maintenance (DOM). ESSENTIAL DUTIES AND RESPONSIBILITIES include the following: Direct and oversee all scheduled and unscheduled maintenance activities. Develop and manage short- and long-term maintenance plans to optimize labor efficiency and minimize downtime. Ensures that all company, manufacturer, customer and FAA requirements and specifications are applied and enforced. Ensure timely execution of work packages, work orders, and return-to-service documentation. Manages and supervises assigned personnel to ensure maximum motivation, efficiency, and discipline in accordance with ComAv Technical Services policies and Repair Station Manual. Lead, mentor, and develop a team of maintenance technicians and support staff. Ensures the proper use of all equipment with an understanding of all safety rules to ensure compliance. Mitigate, correct, and notify DOM of safety issues. Ensures that all aircraft maintenance work, materials, and practices conform to FAA, customer, company, and manufacturers' standards of quality. Oversees on-the-job training for Mechanics and leads under his/her Supervision to ensure compliance. Validates that only qualified Mechanics are assigned to the task being performed. Ensure Leads complete work orders and paperwork in a timely manner, keep their work boards in order; Ensure that the daily turnover logs are maintained. Interface with Material Planner / Scheduler to expedite materials required to accomplish scheduled and unscheduled maintenance. Assumes other duties and responsibilities as assigned by the Director of Maintenance. QUALIFICATION REQUIREMENTS Experience - 5 years of commercial aviation leadership experience in Heavy Maintenance/C-Check, including aircraft and engine re-activation; transitional maintenance; aircraft modifications; including structural, electrical, avionics, and engine preservation. Strong knowledge of commercial aircraft systems, maintenance procedures, and documentation standards Understanding of FARs 43, 91, 121, 135, 145. Experience with aircraft Storage and Disassembly a plus. Education - Operations Manager should at least have a high school diploma. A bachelor's degree or higher in a relevant field such as: aerospace, engineering, business management is preferred. License/Certifications - This position requires an A&P Certification and minimum10 years of experience as an Airframe and Powerplant Mechanic working with large commercial aircraft or transports. Safety Management - Proactively promote a safety-first culture by ensuring you and your team understand and comply with the proper use of equipment and all relevant safety rules and regulations. Budgeting/Scheduling Experience - Must have at least 5-years of budgeting and scheduling experience and the ability to create execution strategies accordingly. OTHER SKILLS AND ABILITIES (Competencies) the individual must possess: Computer Skills - Must have a strong working knowledge of MS Office suite (Word, Excel, PowerPoint). ERP Systems - Corridor Go or other Maintenance or ERP systems experience a plus. Language & Communication Skills- Excellent written and verbal communication (English). Must be able to read, write and understand English. Fluency in a second language, particularly Spanish, is a plus. Must subscribe to our company's Shared Values below: Be Safe-Safety is our foundation, always put people first and maintain a healthy work life balance. Be Honest-Be transparent, act with integrity and show trust and respect. Be Accountable-Take ownership and initiative in all YOU do. Invest in our communities. Be Respectful-Not one of US is as smart as all of US. Engage by listening, embrace diversity and appreciate each other's contributions. Be Engaged-Be proactive not reactive. Provide your full attention in all that YOU do. Provide your ideas and help find solutions. Work smart, not just hard. Be Driven-Pay for performance and promote for potential. Knowledge of California employment laws preferred. Experience with timekeeping systems (e.g., Paycom, ADP, Kronos), including timecard review, corrections, approvals, reporting, and compliance with wage and hour regulations, preferred. Experience with performance management processes, including performance reviews, disciplinary actions, and employee development, preferred. POSITION LOCATION: There is no travel required for this position. Work location - Victorville, CA. NUMBER OF PEOPLE SUPERVISED (Under regular control) Approximately 50. This position manages teams of Operations Leads and Technicians. This could change according to company business needs. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions. Ability to walk and stand for extended periods in hangar and ramp environments. Regular use of hands and arms; ability to bend, stoop, climb, and reach overhead. Must be able to lift, carry, push, or pull up to 50 pounds. Visual acuity of at least 20/40 (corrected) and sufficient hearing to safely navigate a high-activity, noisy environment. May be exposed to hazardous chemicals and moving equipment; use of personal protective equipment (PPE) may be required. Work may occur in varying climate conditions, both indoors and outdoors. Flexibility to work irregular hours, including nights, weekends, and holidays, as required.
$63k-109k yearly est. 1d ago
Operations Manager
The People Co 4.0
Brentwood, NY jobs
Our client, a food manufacturing company located in Brentwood, NY is looking for an experienced Operations Manager to join their dynamic team. What we are looking for you to do: Follow all Food Safety and Quality Assurance programs, policies, procedures, compliance standards, and performance metrics. Support in Research & Development program, formulation adjustments, product evaluations, and new product development, design, testing, compliance, and launch activities. Supervise, directs, and trains staff, including review of work quality, staffing, discipline, performance assessment, and development. Actively promotes a clean and safe work environment through training, adherence to safety protocols, and enforcement of safety rules. Drive KPI improvement and savings Maximize efficiency and effectiveness by identifying and addressing technical gaps Reviews production and operating reports and resolves operational, manufacturing, and maintenance problems to ensure minimum costs and prevent operational delays. The ideal candidate will have: Bachelor's degree is preferred in Operations, Business Management, Supply Chain, Industrial Engineering or related field. 7 years related work experience in the food manufacturing industry 5 years' experience in a supervisory role; or equivalent combination of education and experience. What we will offer: An attractive salary, bonus and benefits An amazing opportunity to grow your career If you are someone that is ideal for this position and have a passion to be part of a high potential food company please submit your resume in Microsoft Word format - and don't forget to include your accomplishments and achievements on your resume! We look forward to hearing from you.
$83k-134k yearly est. 4d ago
Operations Manager
Courier Express 3.9
Fayetteville, NC jobs
available $55k-60k Manage and Lead a team on an overnight Sort Operation consisting of several inbound/outbound trucks with an average 5,000 packages per day. Manage and analyze labor cost of the facility to drive profits. Hire and develop people through training and mentoring. Establishes and maintains performance and productivity standards. Maintains a high level of accuracy through all sort functions, scanning, staging and coordination of product both cross docked and staged for routes in the Orlando market. Creates goals and action plans for each aspect of the sort - including productivity reviews, hours management, attendance, and staffing. Maintains positive employee relations and creates a positive work environment through the enforcement of safety and compliance standards. Monitors the overnight operation by resolving any issues that arise in the workplace. Provides daily feedback to management on the status of overall operations. Benefits included: 401K Matching, Medical, Dental, Vision, 16 days PTO, Life Insurance, etc. Secondary Job Duties: Develops employees in the culture of Courier Express and provides the tools necessary for them to succeed in their position. Makes managerial decisions concerning staff, including hiring and firing. Impact on Other Positions, Products, & Services: Ensures operations function smoothly at the individual location so that all customer and company service expectations are met. Education/Experience Preferred but not required: 2+ year's previous managerial experience in managing a Sort Operation preferred but not required. Skills Required: Ability to plan and carry out daily agenda with limited supervision, proven ability to multitask, management and leadership experience, highly developed organizational skills, ability to interact with employees at a variety of levels, excellent communication skills, rapid response to issues, attention to detail. Computer Skills Preferred: Microsoft Office Typing efficiency
$55k-60k yearly 5d ago
Service Manager
Truck Country 3.4
Germantown, WI jobs
Be part of something big - and growing. Truck Country is seeking an experienced Service Manager to lead our Milwaukee Service Department. This is an incredible opportunity to step into a high-visibility leadership role as we prepare to move into our brand-new, state-of-the-art Germantown, WI dealership in 2026. If you're driven, customer-focused, and passionate about technician development and operational excellence, we want to talk to you. What You'll Do As our Service Manager, you will oversee the full operation of the Service Department, including: Leading and developing Shop Foremen, Service Advisors, Warranty personnel, and Technicians Ensuring technician efficiency stays at 96% or better Managing customer relationships, resolving concerns, and growing our customer base Partnering with Recruiting on ongoing technician hiring Monitoring training, performance evaluations, and retention efforts Maintaining a safe, organized, and productive shop environment Collaborating closely with the General Manager and dealership leadership team Supporting our continued growth as we transition into the new Germantown facility What We're Looking For 4+ years of supervisory experience in a dealership or fleet setting Strong communication, leadership, and organizational skills Knowledge of heavy-duty truck service operations Ability to manage a fast-paced environment and support multiple priorities Customer-centered mindset with a commitment to quality and efficiency Why Truck Country? Huge career opportunity with the upcoming move to our brand-new dealership Family-owned, growth-oriented company Supportive leadership and strong team culture Continuous learning, training, and advancement Competitive compensation and benefits package
$67k-108k yearly est. 1d ago
Operations Manager
EQI Ltd. 3.7
Cleveland, OH jobs
EQI Specialty Products - Operations Manager Reports To: VP, Specialty Products Direct Reports: Sr. Operations Specialist (2), Logistics and Compliance Specialist, Warehouse Manager, Material Handler Position Summary The Operations Manager will lead the daily operations of EQI's Specialty Products Division in Cleveland, Ohio, overseeing customer service, order management, warehouse operations, and trade compliance. This leader will be responsible for building and optimizing processes that drive operational excellence and customer satisfaction, as well as managing a team of key professionals within the division to ensure high performance and accountability. The role will also provide oversight for an ERP implementation, collaborating cross-functionally with IT, finance, and supply chain teams. Key Accountabilities Oversee daily operations: customer service, order management, logistics, warehouse, fulfillment, and trade compliance. Optimize efficiency and customer satisfaction throughout the order-to-ship process. Lead process improvements and change management for ERP implementation. Establish and refine SOPs to enhance workflow and data accuracy. Supervise and mentor the order processing, inventory, and trade compliance team. Coordinate with finance, IT, and supply chain to meet business objectives. Manage vendor and customer relationships for high service standards. Analyze performance metrics and drive continuous improvement using ERP and other methods. Support strategic planning, budgeting, and project management for the division. Qualifications Bachelor's degree or equivalent experience in Business, Supply Chain, Operations Management, or a related field. 5+ years of experience in operations, manufacturing, logistics, or related fields. Proven experience managing teams and driving operational excellence. Strong understanding of business processes, warehousing operations, and trade compliance. Experience supporting or leading relocation, consolidation, or large projects. Demonstrated project management and change management skills. Excellent analytical, communication, and leadership abilities. Experience working cross-functionally in fast-paced, growing environments. Preferred Candidate Expertise Background in consulting, manufacturing operations, finance, or IT systems integration. Knowledge of lean operations or process improvement methodologies. Experience supporting or leading Enterprise Resource Planning (ERP) related projects Familiarity with Enterprise Resource Planning (ERP) and warehouse management systems. Strong Excel and project management skills. Experience working in manufacturing, distribution, or reselling environments. Experience with international trade and compliance, Federal Trade Zone being ideal. Performance Metrics Manage a team of 4 direct with 1 indirect report On-time order fulfillment and shipment accuracy Inventory accuracy and warehouse efficiency Customer satisfaction and service-level performance ERP implementation milestones delivered on time Process improvements resulting in measurable operational gains Team engagement and performance development Prepare the operational aspects of the business for double digit growth
$67k-111k yearly est. 3d ago
Operations Manager
CEVA Logistics 4.4
Whitsett, NC jobs
Pay Range: $100,000 - $115,000 Shift: 2nd Monday - Friday 2:30pm to 11:00pm EST YOUR ROLE Are you known for your management skills? Are you passionate about directing inbound / outbound logistics? If so, we have an opportunity that would allow you to oversee site operations, ensuring consistent high level of service, profitability and cost efficiency, while adhering to all applicable company and regulatory requirements. WHAT ARE YOU GOING TO DO? Lead, direct and manage inbound and/or outbound site operations to ensure that the operations staff executes service agreements at, or above the customer's standards. Maximize profitability through superior customer service, effective and prompt communication and follow-up on all pending matters with the customer. Manage revenue and expenses to budget constraints. Plan and monitor daily staffing schedules and adjust accordingly to ensure adequate staffing levels that support operational demands and business objectives. Ensure directives, rules and procedures are communicated to all operations' staff. Ensure safety methods, practices and programs are implemented and maintained. Ensure that freight is being moved in a safe and timely manner utilizing appropriate equipment and tools. Maintain a clean, professional and safe working environment by inspecting and scheduling maintenance and ensuring all office and warehouse equipment is properly accounted for and in safe working condition. Manage and oversee administrative functions to ensure all paperwork is processed efficiently and in a timely manner and meets all compliance requirements. Personally coach, train and mentor direct reports and provide career development opportunities through training and quality management activities. WHAT ARE WE LOOKING FOR? Education and Experience: High School Diploma or GED, Minimum five years related experience. Minimum three years supervisory or managerial experience; Bachelor's Degree in Transportation, Logistics or Supply Chain Management preferred or equivalent combination of work experience and education. Three years of industry experience preferred. Credentials: Valid state issued Driver's License; Forklift Driver Certification; Other professional certifications may be required. Skills: Intermediate proficiency in Microsoft Office, internet, web-based and job specific software applications. Characteristics: Ability to allocate work assignments; Demonstrated experience in managing the financial aspects of a department; Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations; Ability to write reports, business correspondence, and procedure manuals. WHAT DO WE HAVE TO OFFER? With a genuine culture of recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package with a focus on your wellbeing. This includes competitive Paid Time Off, 401(k), health insurance and an employee benefits platform that offers discounts on gym memberships and a diverse range of retail, travel, car and hospitality brands, including important offerings like pet insurance. We are a team in every sense, and we support each other and work collaboratively to achieve our goals together. It is our goal that you will be compensated for your hard work and commitment, so if you'd like to work for one of the top Logistics providers in the world then let's work together to help you find your new role. ABOUT TOMORROW We value your professional and personal growth. That's why we share plenty of career opportunities for you to thrive within CEVA. This role can be the first step on your career path with us. You can stay in the same job family, find a new family to grow in (how about sales or supply chain?) or find your own path. Join CEVA for a challenging and rewarding career.
$100k-115k yearly 2d ago
Import Manager - Schaumburg, IL
American Shipping Company 4.3
Schaumburg, IL jobs
Import Manager - Customs Brokerage Operations ⚠️ Requirement: Must be a Licensed U.S. Customs Broker We are seeking an experienced Import Manager to lead and grow the Customs Brokerage Operations of our Illinois Branch Office. This is a hands-on, roll-up-your-sleeves position where you will not only manage and mentor the team but also actively participate in daily operations, including filing entries alongside your staff. The ideal candidate has proven success in customs brokerage, compliance, and operational development, with the leadership skills to establish best practices while scaling a high-performing team. Key Responsibilities Lead and oversee the provision of Customs Brokerage services for customers. Develop, implement, and continuously improve policies and procedures related to customs brokerage. Provide expert guidance on U.S. Customs laws, regulations, and requirements to both internal teams and clients. Map, analyze, and refine process flows to identify efficiency gains and operational improvements. Monitor and resolve U.S. Customs rejections, RFIs, and compliance issues. Oversee all import compliance matters and ensure adherence to regulatory standards. Work hands-on with the team by preparing and submitting customs entries as needed. Build, mentor, and manage a team of Customs Brokers and Entry Writers. Stay current with regulatory updates and changes in U.S. Customs and Partner Government Agencies (PGA) requirements. Drive strategic growth initiatives for the Customs Brokerage department. Qualifications Active U.S. Customs Broker License (required). 7+ years of experience in Customs Brokerage Operations. Strong knowledge of U.S. Customs regulations and trade compliance. Proven success in developing and growing brokerage operations. Strategic planning and process improvement experience. Strong analytical, organizational, and problem-solving skills. Managerial and team leadership experience (preferred). Bachelor's degree strongly recommended. ✅ This is an excellent opportunity for a results-oriented, hands-on leader who is ready to roll up their sleeves, build a strong team, and drive the growth of a dynamic customs brokerage operation.
$59k-79k yearly est. 4d ago
Dealership Service Manager
Vanguard Truck Centers 3.9
Roanoke, VA jobs
Job Title: Service Manager Mission: To lead the industry in consistently meeting or exceeding our customers' expectations in the pursuit of profitable growth. Values: To protect our integrity first To promote ingenuity and challenge everything To develop people To pursue excellence SUMMARY: Runs an efficient and profitable service department through productive staffing, customer retention, cost controls, achievement of objectives, and maintenance of all service records. Ensures that the daily inventory of technician's time is consistently sold to service customers. Leads the department consistent with Vanguard Mission Statement and Core Values.. QUALIFICATIONS: 5+ years in a heavy duty truck dealership in a Assistant Manager or Manager role. ESSENTIAL DUTIES: Include the following. Other duties may be assigned. Forecasts goals and objectives for the department and strives to meet them. Hires, trains, motivates, counsels, and monitors the performance of all service department staff. Produces and maintains reports required by GM and Service Director as well as the OE provider. Attends managers meetings and hold regular meetings with department staff. Monitors and controls the performance of the department using appropriate reports, tracking systems, and customer surveys. Strives to maintain a strong culture of harmony and teamwork both interdepartmentally as well as with all other departments. Understands, keeps abreast of, and complies with federal, state, and local regulations such as hazardous waste disposal, OSHA, CSA, Right-to-Know, etc. Understands and ensures compliance with manufacturer warranty and policy procedures. Accounts for all documents; ensures that none are missing and all are processed correctly. Directs and schedules the activities of all department employees. Facilitates and/or conducts job specific training and sends employees to appropriate training schools as needed. Monitors technicians' daily productivity reports and corresponding payroll records. Monitors and follows up on critical parts orders with the parts manager to ensure availability. Establishes and maintains good working relationships with customers to encourage repeat and referral business. Maintains high-quality service repairs and minimizes comebacks. Maintains a process for periodic spot checks of completed jobs for thoroughness and quality. Ensures department tooling is in safe and working order and meets requirements of new products. Ensures that the work areas and customer lounge are kept clean and safe. Serves as liaison with factory representatives. Ensures that customers' service files are up-to-date and readily available for reference. Ensures that all customers are greeted promptly and given fair estimates on costs and time required for repairs and maintenance in accordance with Certified Uptime standards. Prepares pricing guides and maintenance menus for frequent labor operations. Handles customer concerns immediately and according to dealership's guidelines including full responsibility of Customer Experience Management survey platform to ensure the highest level of customer satisfaction. Acts as lead for facility safety meetings. Hold monthly safety meeting and address any pending or potential safety concerns. Maintains a professional appearance. SUPERVISORY RESPONSIBILITIES: Perform formal personnel evaluations for all employees with in Service department. Regularly evaluate strengths and areas of opportunity for staff in Service department. Develop clearly defined training paths and actions plans for each employee. QUALIFICATIONS: 5+ years in a heavy duty truck dealership in a Assistant Manager or Manager role. EDUCATION and/or EXPERIENCE: High School Diploma or equivalent required, Bachelors Degree preferred.
$59k-96k yearly est. 3d ago
Manager End User Services
Quantum World Technologies Inc. 4.2
Sunnyvale, CA jobs
Role: EUC Architect The EUC Architect will be responsible for designing, assessing, and enhancing the organization's endpoint security posture across laptops, desktops, mobile devices, servers, and VMs. This role ensures alignment of endpoint operations, policies, and enforcement mechanisms with industry standards (NIST), organizational security policies, and regulatory requirements. The ideal candidate has deep experience with EDR/XDR, AV, MDM/Intune, device compliance, endpoint hardening, and integration with SIEM/SOAR/AD environments. Key Responsibilities 1. Endpoint Security Architecture & Design Review and enhance endpoint architecture, including AV, EDR solutions. Evaluate endpoint configuration, control enforcement, coverage, and security baselines. Assess integration of endpoint platforms with SIEM, SOAR, Active Directory, Intune/MDM, and CMDB. Review architectural components, telemetry flow, and sensor deployment methodology. Validate data exchange between endpoint security tools and central monitoring systems. 2. Policy & Governance Ensure endpoint security operations align with organizational security policies. Review and update endpoint security policies aligned with NIST standards. Validate roles & responsibilities across IT, SecOps, and endpoint management teams. Evaluate policy coverage including patching, EDR/AV, device onboarding, and compliance. 3. Endpoint Operations & Integration Assess GPOs, MDM/Intune policies, device configuration profiles, and enforcement controls. Review endpoint discovery & profiling mechanisms to identify unmanaged/rogue devices. Validate tagging, categorization, and asset mapping across EDR platforms and CMDB. Check integration with NAC, SIEM, AD, vulnerability management, and patching tools. 4. Risk Management, Patching & Compliance Review patch management and vulnerability remediation processes across endpoints. Verify endpoint compliance monitoring, dashboards, and alerting workflows. Assess patching SLAs, automation processes, and compliance reporting. Skills & Qualifications Technical Skills Strong expertise in EDR/XDR platforms (e.g., CrowdStrike, Defender for Endpoint, Trellix, SentinelOne). Hands-on experience with Intune/MDM, SCCM, JAMF, or similar device management tools. Solid understanding of SIEM/SOAR platforms and AD integration. Strong knowledge of NIST CSF, NIST 800-53/171, CIS benchmarks, and endpoint hardening. Familiarity with NAC, vulnerability management, and patching tools (Tenable, Qualys, BigFix, etc.). Experience designing endpoint security architectures for large enterprises.
$73k-113k yearly est. 2d ago
Service Manager
Southern States Toyotalift 3.6
Jacksonville, FL jobs
Southern States Material Handling is more than just forklifts! With our flagship brands of Toyota and Raymond, we pride ourselves in successfully partnering with our customers to offer solutions that keep businesses running! Specializing in new & used equipment, operator training, equipment rentals, fleet management, service & repair, and warehouse solutions, Southern States Material Handling solves problems. We are looking for a capable Service Manager to join our team! As a Service Manager with Southern States Material Handling : Successfully create and maintain service operations, which exceed customer and technician needs. This includes timely, high quality service operations at competitive costs to the customer while maintaining sufficient profit margins and professional image for Southern States Material Handling. Come be a part of our Toyota/Raymond family! Top of the Line Benefits!! 401(k) with company matching Dental insurance Health insurance Vision Insurance PTO and Vacation Paid Holidays Flexible Spending Account Life Insurance Tuition Reimbursement What you Need/Basic Qualifications: Prior company experience as a Road Service Technician or previous Service Manager experience Proficiency with MS Office including Word, Excel, Outlook Windows XP knowledge preferred Demonstrate above average time management, organizational, and follow-up skills Ability to multi-task and manage multiple assignments and tasks and set priorities, as well as adapt to changing conditions and work assignments Excellent verbal and written communication skills Positive people management skills Customer-focused with exceptional customer service skills Education and Certification Needed: High School diploma or GED Technical school coursework in electrical, mechanical, or automotive field is preferred 2-5 years management or leadership experience preferably in a service environment strongly preferred What you'll Do: Support Technicians, service department associates, and branch management. Provide training in all company functions: policies, procedures, timekeeping, and safety; ensure that these items are being adhered to. Work to eliminate waste and lost time through training and coaching Maintain SSMH's high company standards and ensure that all Technicians are taking care of and protecting the customers' interests, and living up to our company standards Give assistance to all team members via phone and in person, as needed. Manage the work in progress reporting - delegate responsibilities as necessary Effectively manage service coordinator and dispatch team to include assigning tasks, setting team goals, and time/attendance recording. Monitor and encourage superior customer communications skills for all service department personnel. Possession of strong communication skills; ability to communicate successfully with a wide variety of individual personality types Conferring with customers as required for problem/solution resolution and proper supervision of equipment repair and maintenance. Take initiative in developing new methods and procedures for the service department as required Assist in technician performance reviews, and complete service team reviews Ensure all technician timecards are complete and accurate Monitor return to branch work orders and completed work orders for billing daily Conduct van inspections after each Technician meeting Participate in and bring value to all monthly team meetings Provide the Branch Operations Manager with technical expertise, as needed Monday through Friday daytime hours SSMH is an equal opportunity employer. SSMH does not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We are an inclusive organization and actively promote equality of opportunity for all with the right mix of talent, skills and potential.
$44k-74k yearly est. 3d ago
Plant Manager (Injection Molding)
M & M Industries, Inc. 3.8
Lordstown, OH jobs
At M&M Industries, we take pride in producing high-quality, innovative plastic packaging solutions that make a difference in everyday life. Our success starts with strong leadership that drives safety, quality, teamwork, and operational excellence across every part of our manufacturing operations. The Plant Manager is responsible for overseeing all daily plant operations, including production, safety, quality, maintenance, warehousing, and distribution. This role ensures that policies and procedures are followed, resources are effectively allocated, and strategic initiatives are executed to meet customer expectations. The Plant Manager leads and develops teams, drives continuous improvement, and ensures optimal performance, efficiency, and productivity across the facility. Key Responsibilities Commit to plant safety procedures; develop and cultivate a strong safety culture focused on behavioral safety. Align quality results with quality expectations, targeting zero external defects, scrap reduction, and true root-cause corrective action. Plan, organize, direct, and run optimum day-to-day operations to exceed customer expectations. Coordinate plant activities through planning with departmental managers to ensure total manufacturing objectives are achieved in a timely and cost-effective manner. Responsible for OEE, production output, product quality, and on-time shipping. Allocate resources effectively and fully utilize assets to produce optimal results. Implement strategies aligned with organizational initiatives and provide clear direction and focus. Provide leadership and training to achieve company goals and objectives. Collect and analyze data to identify sources of waste. Develop systems and processes that track and optimize productivity, standards, metrics, and performance targets to maximize return on assets. Promote shop-floor organization and plant cleanliness among all personnel. Provide direction, development, and leadership to Production Supervisors. Competencies (Knowledge/Skills/Abilities) Knowledge of safety, quality, productivity, demand creation, inventory, and stewardship processes Strong communication skills with the ability to clearly convey goals, expectations, and performance standards Strong decision-making skills with the ability to prioritize, troubleshoot, and respond effectively to changing conditions Financial management awareness, including understanding cost drivers, scrap, labor utilization, and operational efficiency Strong business acumen with the ability to align plant activities with broader organizational goals Effective team-building and people-management skills, including coaching, developing, and motivating employees Commitment to continuous improvement and lean manufacturing concepts Knowledge of ERP systems Intermediate proficiency in Microsoft Excel Education Bachelor's Degree in Business, Engineering, or a related field (required) Experience Five (5) or more years as a Plant Manager (required) Injection molding experience (required) Warehousing experience (preferred) Bilingual experience (preferred) Food-packaging industry experience (required for some plants)
$108k-144k yearly est. 2d ago
Service Manager
JK Executive Strategies, LLC 4.4
Rochester, NY jobs
Rochester, NY JK Executive Strategies is excited to partner with New York State's largest owner and operator of manufactured housing communities, commercial properties, and self-storage units in the search for a highly skilled Service Manager to support its expanding operations. With a portfolio that includes over 100 communities, extensive commercial and retail space, and thousands of storage units, our client is dedicated to providing safe, well-maintained, and resident-ready environments across all properties. This is an excellent opportunity for a hands-on leader who thrives in a fast-paced setting and excels at developing teams, optimizing workflows, and ensuring top-tier service delivery. The Service Manager will play a pivotal role in overseeing maintenance operations across multiple communities, driving quality, safety, and efficiency while contributing to an exceptional resident experience. Responsibilities Supervise and coordinate the service team to deliver high-quality service and efficient operations. Train and guide staff to ensure tasks are completed accurately, safely, and on schedule. Monitor daily operations, track team performance, and provide coaching and feedback to maintain efficiency and service quality. Oversee preventive maintenance programs, repairs, and service requests across communities. Ensure all properties meet safety standards and comply with regulations. Respond promptly and professionally to escalated maintenance or service issues. Support property upgrades and capital improvement projects as directed by leadership. Collaborate with on-site staff to maintain consistent service delivery and uphold community standards. Assist with resident-focused initiatives to improve satisfaction and retention. Maintain accurate records of service requests, work orders, and completed projects. Ensure that people development results in individuals and teams who can operate independently, consistently earning trust through excellence and reliability Develop, mentor, and inspire high-performing teams by fostering a culture of collaboration, accountability, and continuous growth, enabling individuals to reach their full potential while driving exceptional organizational results. Requirements High school diploma or equivalent required, Bachelor's degree in Facilities Management, Construction, Property Management, or related field preferred. 3+ years of experience supervising maintenance or service teams in residential or commercial properties. Knowledge of building systems, preventive maintenance, and safety regulations. Strong leadership, communication, and organizational skills. Ability to handle escalated resident concerns professionally and resolve operational challenges efficiently. Proficiency in work order software and basic computer applications. Salary Range $90-100k JK Executive Strategies is an Equal Opportunity Employer. It is the policy of JK Executive Strategies to provide equal opportunity in employment and conditions of employment to all individuals regardless of age, race, color, religious beliefs, national origin, sexual orientation, gender identity, sex, veteran or military status, disability, pregnancy-related condition, predisposing genetic characteristics, genetic information, marital status, familial status, prior arrest, domestic violence victim status, non-job related convictions, participation in lawful activities outside of our workplace, or any other status protected by law.
$90k-100k yearly 2d ago
Duty Manager DTW
Aeromexico 3.9
Detroit, MI jobs
*Applicants must be legally authorized to work in U.S.A to apply to the selection process Are you ready to take off your career at one of the best places to work? At Aeromexico, we are dedicated to offering our passengers the best travel experience. This is possible thanks to having the best talent in the industry. We strive to help all our employees grow, develop, and reach their full potential to achieve success in an inclusive, diverse, and equal environment. Are you up for the challenge? We are looking for a Duty Manager to deliver extraordinary experiences for our customers. This role is ideal for an organized, team leader, and safety-oriented individual who understands how to supervise the efficiency of airport operations by ensuring quality service and maintaining established punctuality rates, as well as guaranteeing compliance with the company's safety procedures and regulations. Educational requirements: Bachelor's degree in Administration, Business, or a related field. Experience: 3 years of related work experience; must be familiar with Ground Operations processes in airlines. Skills to succeed: Excellent verbal, written, and interpersonal skills (English and Spanish). Ability to prioritize; proven team leadership skills. Service-oriented. Join us! Aeromexico is the ideal place to unleash your potential in a diverse, equitable, and inclusive environment where you can grow professionally and embrace our culture. Fasten your seatbelt! This is your chance to elevate the journey into an extraordinary experience. Aeromexico provides equal opportunities and does not discriminate against employees or applicants based on their race, religion, sex, country of origin, age, disability, sexual orientation, gender identity and expression, pregnancy, or illness. Important: The Aeromexico Talent Acquisition team will identify themselves properly and will never request payments or banking information during the selection process. Please check our job openings only through official channels.
$30k-36k yearly est. 4d ago
Retail Assistant Manager
Fedex Office 4.4
Portsmouth, NH jobs
Leads a store business unit, focusing on creating a consistent and positive customer experience. Assists in the supervision and oversight of all team members and business operations, monitoring and facilitating all production and retail processes, pick-up and delivery, shipping and quality control processes. Manages store in the absence of the Store Manager. The Store Assistant Manager is required to perform all functions normally performed by the team member. GENERAL DUTIES AND RESPONSIBILITIES: (This is a representative list of the general duties the position may be asked to perform, and is not intended to be all-inclusive) Demonstrates consultative behaviors to ensure friendly, polite, expert service is delivered to all customers Evaluates the efficiency and productivity of team members in creating positive customer experiences If necessary, resolves customer disputes and complaints to ensure timely resolution and customer satisfaction Creates a customer focused environment in all areas of the store (production, retail, self service, and shipping) and monitors the store ensuring a clean and professional environment Establishes and manages a process for customer flow in the store to improve service experience ensuring customers needs are met quickly and quality products are delivered Provides training and development of team members on assigned shifts by monitoring goals and providing feedback Interviews job applicants, complies with all company hiring policies and assists Store Manager with the hiring of team members Coaches, counsels and provides feedback to team members on their performance and to ensure adherence to company policies and standards Maintains communication with the Store Lead Consultant and/or production team to ensure deadlines are met and quality checks are being performed Oversees shipping related services and activities Responsible for communication with the Store Manager and team members on daily/weekly/monthly goals, performance to plan, key performance metrics, customer issues and company initiatives Complies with and enforces FedEx Office established policies and procedures and maintains an environment of controls Assists Store Manager in review and transmission of payroll and daily close out of POS Performs all other administrative duties as needed or requested including without limitation scheduling, payroll management, training compliance, daily close-out of POS, bidding, ordering and receiving supplies and inventory controls All other duties as needed or required MINIMUM QUALIFICATIONS AND REQUIREMENTS: High School diploma or equivalent education 1+ year of related experience, prior supervisory experience preferred ESSENTIAL FUNCTIONS: Ability to stand during entire shift, excluding meal and rest periods Ability to move and lift 55 pounds Ability, on a consistent basis, to bend/twist at the waist and knees Ability, on a consistent basis, to communicate effectively with customers, vendors, and other team members Ability, on a consistent basis, to perform work activities requiring cooperation and instruction Ability, on a consistent basis, to function in a fast-paced environment, under substantial pressure Ability, on a consistent basis, to maintain attention and concentration for extended periods of time Ability, on a consistent basis, to work with minimal supervision Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business; regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the position Preferred Qualifications: Pay Transparency: Pay: Additional Details: Quality Driven Management strives to deliver market-leading customer experience, business excellence, and financial return through a Quality-oriented culture and day-to-day application of Quality science. Suggests areas for improvement in internal processes along with possible solutions. Works with management to reduce company costs/wastes, and to optimize profitability in areas of responsibility. Applies Quality concepts presented at training during daily activities. Supports FedEx Office Quality initiatives. FedEx Office is an Equal Opportunity Employer including, Vets/Disability. Know Your Rights Pay Transparency FedEx Office will provide reasonable accommodations to qualified individuals with disabilities, including throughout the application and hiring process, if requested. Applicants who require reasonable accommodations in the application or hiring process should email ...@fedex.com. FedEx Office will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and the New York City Fair Chance Act. The existence of a criminal record is not an automatic or absolute bar to employment and a candidate's criminal record will be considered individually based on factors such as the relationship between the job sought and the criminal offense, the timing of the offense, the nature of the offense, and any other relevant information. If you are applying in Philadelphia, PA, you can click here to learn about Philadelphia's fair chance hiring law. For more information, click here.
$29k-33k yearly est. 12d ago