National General Insurance jobs in Tuscaloosa, AL - 24 jobs

The work we do has an impact on millions of lives, and you can be a part of it.We help protect our customers against life's uncertainties. Regardless of where you work within the company, you'll be helping provide protection and peace of mind when our customers need it most. The VP of Applied AI and Automation will lead the strategy, development, and deployment of advanced AI solutions. In partnership with technology and business leaders, define what can be achieved through AI and scale high-performing solutions across the organization that transform business processes and unlock new value streams. Key Responsibilities:· AI & Agentic Automation Leadership: Champion the identification, evaluation, and deployment of AI and agentic automation solutions, including large language models (LLMs), autonomous agents, and generative workflows.· AI Strategy & Roadmap: Develop and execute a comprehensive AI and automation strategy, integrating AI and agentic automation into the enterprise roadmap.· Solution Development & Deployment: Build a robust pipeline of AI and agentic automation use cases. Oversee the end-to-end lifecycle from ideation through deployment, change management, and value realization.· Cross-Functional Collaboration: Partner with Data to design, validate, and operationalize GenAI and agentic automation solutions. Foster collaboration with IT, business leaders, and vendor partners.· Portfolio Management: Oversee the AI project portfolio, ensuring alignment with strategic objectives, ROI, and business outcomes. Track performance metrics and drive continuous improvement of AI solutions.· AI Governance & Risk Management: Collaborate with Legal, Compliance, and Information Security to manage risk, data privacy, and ethical AI principles. Establish governance frameworks and best practices for responsible adoption· Thought Leadership & Enablement: Serve as an internal and external thought leader on AI and agentic automation. Represent the organization in external forums, publications, and speaking engagements. Oversight of AI champion network, supporting AI fluency, adoption, and sustainability of AI solutions enterprise-wide· Change Management & Adoption: Drive adoption and sustainability of GenAI and agentic automation solutions through training, communication, and stakeholder engagement.Qualifications Bachelor's degree in Computer Science, Engineering, Business, or related field (Master's or MBA preferred). 12+ years of experience in technology, strategy, or business transformation roles, with significant leadership in AI, analytics, or automation. Proven track record of implementing enterprise solutions in regulated environments and leading cross-functional initiatives. Deep expertise in machine learning, NLP, LLMs, agent orchestration, generative AI, and automation frameworks. Familiarity with enterprise AI platforms (e.g., Azure AI, Snowflake, Databricks, Power BI, OpenAI APIs) and cloud data architectures. Experience with automation platforms (UiPath, Blue Prism, Power Automate). Strong business acumen, stakeholder management, and communication skills. Experience with budget planning, compliance frameworks, and performance metrics. Ability to thrive in fast-paced, ambiguous environments and drive initiatives from concept to value realization. Demonstrated ability to lead, mentor, and develop high-performing teams. Employee Benefits: We aim to protect the wellbeing of our employees and their families with a broad benefits offering. In addition to offering comprehensive health, dental and vision insurance, we support emotional wellbeing through mental health benefits and an employee assistance program. Work/life balance is important and Protective offers a variety of paid time away benefits ( e.g. , paid time off, paid parental leave, short-term disability, and a cultural observance day). The financial health of our employees is just as important as physical and emotional health. Some of the financial wellbeing benefits include contributions to healthcare accounts, a pension plan, and a 401(k) plan with Company matching. All employees are encouraged to protect their overall wellbeing by engaging in ProHealth Rewards, Protective's platform to improve wellbeing while earning cash rewards. Eligibility for certain benefits may vary by position in accordance with the terms of the Company's benefit plans. Accommodations for Applicants with a Disability:If you require an accommodation to complete the application and recruitment process due to a disability, please email ************************. This information will be held in confidence and used only to determine an appropriate accommodation for the application and recruitment process. Please note that the above email is solely for individuals with disabilities requesting an accommodation. General employment questions should not be sent through this process. We are proud to be an equal opportunity employer committed to being inclusive and attracting, retaining, and growing an inclusive workforce.

The work we do has an impact on millions of lives, and you can be a part of it. We help protect our customers against life's uncertainties. Regardless of where you work within the company, you'll be helping provide protection and peace of mind when our customers need it most. The Director Network Operations Center is responsible for leading the Network Operations Center (NOC) IT team within IT Service Delivery group that supports end to end availability of IT services for the business. The role is responsible for delivery of business service availability by managing the 24 x 7 operations center team within the IT Operations organization. The NOC team is responsible for operating the IT systems, monitoring availability, capturing, and escalating issues, managing datacenter and datacenter assets, and working across teams to ensure that critical business systems are performing and available. The role will work to evaluate, recommend, develop, implement, and maintain the appropriate tools, processes, and procedures to accomplish the vision of the IT Operations organization. The role will provide upkeep and management of various IT asset documentation in systems of records to support the IT Operations organization, and work to shift appropriate operational tasks from other IT teams to the network operations team. The Director Network Operations Center role brings knowledge and future vision for IT Operations functions including strategy, service offerings and organizational development. It serves as a key escalation point for business impacting incidents or outages, in coordination with other operations teams and the broader IT organization. Key Responsibilities: * Provide leadership, oversight, and mentor analysts and operators to build a high functioning network operations organization that improves availability and speeds delivery of IT Services: Partner with all areas of IT to identify repeatable tasks that can be shifted to the operations area. Ensure that team executes tasks consistently and quickly. Provide feedback for areas of improvement and automation opportunities of these tasks and broader IT Service delivery. Execute defined operational procedures across open systems and mainframe systems to support routine function and health of the systems, escalating issues as appropriate to other operational, application, or infrastructure teams. Implement capacity management across on premise and remote datacenter assets. Proactively monitor and forecast for potential under or over use of datacenter components needed to meet business requirements. Facilitate end to end asset management of physical assets in the local and remote datacenters. Monitor for and respond to unexpected power, cooling, or other issues in the datacenter. Evaluate monitoring capabilities, business service mapping and relationships, alerting, event management, and ITSM processes and tools for gaps in achieving the vision of the IT operations group. Continually improve our network operations center processes and tools towards achievement of the vision. Assess, manage, and implement technology in the network operations control room to ensure valuable metrics, alerts, events, and incidents are used to support operations staff's ability to monitor our technology systems and environment. Manage a 24x7 staff of analyst to execute operational procedures, and monitor for and respond to user reported and system identified events, incidents, and problems. Document procedures and important information about the systems and environment to support onboarding and training of new personnel. Rotating on call 24x7 escalation manager for IT operations. Develop core policies and procedures as needed for managing assets in local and remote datacenter throughout asset lifecycle. Provide leadership in the participation, planning and management of technical solutions of diverse size and scale Develop short- and long-term technology vision and roadmaps Communicate accurate and useful updates to various levels of IT management, including senior leaders and other management as needed on a timely basis Instill commitment to quality, customer service, ownership, and teamwork Monitor adherence of technical teams to defined processes Ensure goals for teams are being met and manage group commitments Identify potential business opportunities and communicate them to departmental management Make decisions that reflect the best interests of the company Be willing and available to travel as required Be willing and available for after-hours support Other duties as assigned Anticipated Areas of Focus within work responsibilities: * 10% Delivery and Execution - Implement, update, and maintain datacenter environmental and asset solutions. Deliver assigned operational tasks on time and with no interruption to business services. 20% People - Acts as a point of escalation for business impacting degradations and outages; Provides leadership, mentoring, and coaching to direct reports; Conducts annual and quarterly reviews, reviewing individual development plans and providing performance feedback; Attracts, retains, develops, and motivates top talent 20% Strategy and Planning - Works with management, other operations teams, and business customers to develop operational processes and procedures to deliver value; Works across local teams to unify strategy and alignment; Identifies and removes potential roadblocks & bottlenecks across large cross-functional teams to support availability of services to business; Participates in and influences development of technology roadmaps within a given portfolio; Drives thought leadership and innovation within a given portfolio 40% Support and Enablement - Point of escalation for high-priority issues and outages as they arise; Provides real time monitoring across IT environment to detect degradations and outages; Maintains asset database in systems of records to support monitoring and management of datacenter, Fields questions from project, product, and support teams; Helps solve technology disputes across local teams; Analyze toolsets to recommend improvements in delivery of end to end business availability for IT services; Evangelizes successful usage of tooling and technology with local teams Qualifications: * Education: College Degree Required with experience leading IT teams. Industry certifications a plus. Work Experience: 10 + years IT, 5+ years experience delivering a broad portfolio of technology solutions; experience with mainframe and open systems technologies and datacenter operations, enterprise process understanding needed to advance operational maturity within the organization. Other Requirements: Travel will be minimal and reasonable notice will be given when necessary $99,000 - $151,000 a year Protective's targeted salary range for this position is $99,000 to $151,000. Actual salaries may vary depending on factors, including but not limited to, job location, skills, and experience. The range listed is just one component of Protective's total compensation package for employees. This position also offers additional incentive opportunities through an annual incentive based on individual and Company performance. Employee Benefits: We aim to protect the wellbeing of our employees and their families with a broad benefits offering. In addition to offering comprehensive health, dental and vision insurance, we support emotional wellbeing through mental health benefits and an employee assistance program. Work/life balance is important and Protective offers a variety of paid time away benefits (e.g., paid time off, paid parental leave, short-term disability, and a cultural observance day). The financial health of our employees is just as important as physical and emotional health. Some of the financial wellbeing benefits include contributions to healthcare accounts, a pension plan, and a 401(k) plan with Company matching. All employees are encouraged to protect their overall wellbeing by engaging in ProHealth Rewards, Protective's platform to improve wellbeing while earning cash rewards. Eligibility for certain benefits may vary by position in accordance with the terms of the Company's benefit plans. Accommodations for Applicants with a Disability: If you require an accommodation to complete the application and recruitment process due to a disability, please email [email protected]. This information will be held in confidence and used only to determine an appropriate accommodation for the application and recruitment process. Please note that the above email is solely for individuals with disabilities requesting an accommodation. General employment questions should not be sent through this process. We are proud to be an equal opportunity employer committed to being inclusive and attracting, retaining, and growing an inclusive workforce. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

The work we do has an impact on millions of lives, and you can be a part of it. We help protect our customers against life's uncertainties. Regardless of where you work within the company, you'll be helping provide protection and peace of mind when our customers need it most. This role supports the accounting and reporting processes for multiple reinsurance agreements within Protective's Reinsured Premium Team. The successful candidate will perform a variety of monthly and quarterly accounting responsibilities, including preparing reinsurance accruals, reconciling reinsured premium payables, completing journal entries, generating reporting packages, and assisting with audit activity. This position plays a key role in ensuring data accuracy and integrity through detailed analysis and validation. The role also involves working across multiple administrative systems, supporting a wide range of acquired products, serving as a point of contact for reinsured companies, and contributing to process improvements and automation initiatives within the Reinsurance Department. Key Responsibilities * Prepare accurate monthly and quarterly reinsurance accruals. * Reconcile and distribute reinsured premium payables. * Perform manual calculations for reinsurance programs not maintained within reinsurance systems. * Prepare and deliver monthly and quarterly reports, including settlement statements and other required documentation. * Analyze financial results and provide insights or explanations as needed. * Conduct reconciliations for key reinsurance accounts. * Investigate and resolve discrepancies by collaborating with internal departments and external partners. * Support internal and external audits during quarterly and annual review cycles. * Serve as a resource for internal and external stakeholders regarding reinsured premium activity. * Assist with statutory and GAAP financial reporting requirements. * Participate in cross‑training within the team to support group development. * Contribute to process improvement and automation efforts involving manual processes. * Perform other accounting and financial duties as assigned. Skills, Abilities, and Knowledge Required: * Bachelor's degree in Accounting, Finance, or related field. * Minimum of 2 years of professional accounting experience. * Strong analytical, critical-thinking, and problem‑solving skills. * Excellent communication and interpersonal skills. * Proficiency in Microsoft Excel, including pivot tables, VLOOKUP/XLOOKUP, and handling large data sets. * High attention to detail and accuracy, with a strong sense of urgency. * Ability to manage multiple priorities and meet deadlines. * Ability to work both independently and collaboratively. * Familiarity with GAAP and Statutory reporting, general ledgers, accounting systems, and operational accounting workflows. Preferred Qualifications * CPA or equivalent certification. * Experience with SAP, SQL, Power Query, or Power BI. * Insurance or reinsurance industry experience. $63,500 - $76,500 a year Protective's targeted salary range for this position is $63,500 to $76,500. Actual salaries may vary depending on factors, including but not limited to, job location, skills, and experience. The range listed is just one component of Protective's total compensation package for employees. The internal title for this position is Analyst II, General Accounting. Employee Benefits: We aim to protect the wellbeing of our employees and their families with a broad benefits offering. In addition to offering comprehensive health, dental and vision insurance, we support emotional wellbeing through mental health benefits and an employee assistance program. Work/life balance is important and Protective offers a variety of paid time away benefits (e.g., paid time off, paid parental leave, short-term disability, and a cultural observance day). The financial health of our employees is just as important as physical and emotional health. Some of the financial wellbeing benefits include contributions to healthcare accounts, a pension plan, and a 401(k) plan with Company matching. All employees are encouraged to protect their overall wellbeing by engaging in ProHealth Rewards, Protective's platform to improve wellbeing while earning cash rewards. Eligibility for certain benefits may vary by position in accordance with the terms of the Company's benefit plans. Accommodations for Applicants with a Disability: If you require an accommodation to complete the application and recruitment process due to a disability, please email [email protected]. This information will be held in confidence and used only to determine an appropriate accommodation for the application and recruitment process. Please note that the above email is solely for individuals with disabilities requesting an accommodation. General employment questions should not be sent through this process. We are proud to be an equal opportunity employer committed to being inclusive and attracting, retaining, and growing an inclusive workforce. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

The work we do has an impact on millions of lives, and you can be a part of it. We help protect our customers against life's uncertainties. Regardless of where you work within the company, you'll be helping provide protection and peace of mind when our customers need it most. Protective Life is seeking a Life Insurance & Annuity Supervision Analyst to join our Compliance team. This role is critical in ensuring that Protective's annuity and life insurance transactions meet regulatory and company standards. You will review and approve applications for fixed and indexed annuities sold through third-party distributors, as well as life insurance policies sold in New York. Additionally, you will provide oversight for our limited-purpose broker-dealer and support compliance projects that strengthen our Protection and Retirement business. This position requires strong attention to detail, sound judgment, and the ability to communicate effectively with producers and internal teams. If you are articulate, confident, and eager to learn, we want to hear from you. Key Responsibilities * Review and approve annuity applications for suitability and compliance with company guidelines. * Review and approve life insurance policies sold in New York, ensuring adherence to state-specific requirements (e.g., Regulation 60). * Collaborate with producers and wholesalers to proactively assess annuity sales for suitability prior to submission. * Monitor and interpret state laws and regulations, including NAIC Suitability in Annuity Transactions Model Regulation. * Recommend program enhancements and assist in developing compliance training. * Conduct quarterly oversight of FINRA-registered firms, focusing on suitability practices and complaint reviews. * Approve new FINRA-registered firms by reviewing supervisory procedures, forms, and conducting due diligence. * Identify trends related to producers or firms based on declined submissions and other data. * Assist with market conduct analysis, executive reporting, and annual certifications for selling firms. Skills & Abilities: * Strong understanding of compliance principles and regulatory requirements. * Excellent oral and written communication skills. * Ability to multi-task and manage high-volume work in a fast-paced environment. * Strong analytical and problem-solving skills. * Knowledge of fixed and fixed-indexed annuities preferred. * Ability to make supervisory and regulatory decisions confidently. Qualifications * Bachelor's degree or equivalent work experience. * 1-3 years of industry experience required. * Life and Health Insurance license (or ability to obtain within 90 days). * Series 6 or 7 licenses preferred. * Familiarity with FINRA regulations and suitability standards is a plus. * Expertise in Micorosoft 365 applications (Word, Excel, Powerpoint) required. $62,000 - $76,500 a year Protective's targeted salary range for this position is $61,000 to $76,500. Actual salaries may vary depending on factors, including but not limited to, job location, skills, and experience. The range listed is just one component of Protective's total compensation package for employees. #ind123 #LI-AP1 Employee Benefits: We aim to protect the wellbeing of our employees and their families with a broad benefits offering. In addition to offering comprehensive health, dental and vision insurance, we support emotional wellbeing through mental health benefits and an employee assistance program. Work/life balance is important and Protective offers a variety of paid time away benefits (e.g., paid time off, paid parental leave, short-term disability, and a cultural observance day). The financial health of our employees is just as important as physical and emotional health. Some of the financial wellbeing benefits include contributions to healthcare accounts, a pension plan, and a 401(k) plan with Company matching. All employees are encouraged to protect their overall wellbeing by engaging in ProHealth Rewards, Protective's platform to improve wellbeing while earning cash rewards. Eligibility for certain benefits may vary by position in accordance with the terms of the Company's benefit plans. Accommodations for Applicants with a Disability: If you require an accommodation to complete the application and recruitment process due to a disability, please email [email protected]. This information will be held in confidence and used only to determine an appropriate accommodation for the application and recruitment process. Please note that the above email is solely for individuals with disabilities requesting an accommodation. General employment questions should not be sent through this process. We are proud to be an equal opportunity employer committed to being inclusive and attracting, retaining, and growing an inclusive workforce. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

The work we do has an impact on millions of lives, and you can be a part of it.We help protect our customers against life's uncertainties. Regardless of where you work within the company, you'll be helping provide protection and peace of mind when our customers need it most. The Document Management Processor ensures swift and accurate processing of department faxes, e-mails, express mail, pending requirements, delivery requirements, checks for initial premium, new applications and other mail items as assigned to in-force, annuity or new business. This role will utilize multiple systems for research to accurately and quickly identify, classify and electronically route mail to the proper location, i.e. the proper team or department. The ideal candidate is adaptable to new and changing situations and is proficient working with multiple processing functions and strict service level agreements (SLA) in a given workday. Knowledge & Experience: Proficient in computer and keyboard skills; type 35-50 WPM accurately for efficient data entry. Working knowledge of Microsoft Excel and Word. Experience handling electronic documents, attachments, and administrative systems. 1-2 years of office experience with customer interaction and strong communication skills. Detail-oriented when managing complex policy number configurations. Abilities: Ability to quickly learn new equipment, software, processes, and procedures. Strong multitasking, analytical, and problem-solving skills with effective written and oral communication. Proven capacity to work under pressure, meet deadlines, and maintain professionalism in stressful conditions. Adaptable to changing priorities while ensuring work continues efficiently; excellent data entry skills. Physical ability to lift up to 30 pounds as required. $41,600 - $41,600 a year Protective's targeted salary range for this position is $41,600-$41,600. Actual salaries may vary depending on factors, including but not limited to, job location, skills, and experience. The range listed is just one component of Protective's total compensation package for employees. This position also offers additional incentive opportunities through an annual incentive based on individual and Company performance. Employee Benefits: We aim to protect the wellbeing of our employees and their families with a broad benefits offering. In addition to offering comprehensive health, dental and vision insurance, we support emotional wellbeing through mental health benefits and an employee assistance program. Work/life balance is important and Protective offers a variety of paid time away benefits ( e.g. , paid time off, paid parental leave, short-term disability, and a cultural observance day). The financial health of our employees is just as important as physical and emotional health. Some of the financial wellbeing benefits include contributions to healthcare accounts, a pension plan, and a 401(k) plan with Company matching. All employees are encouraged to protect their overall wellbeing by engaging in ProHealth Rewards, Protective's platform to improve wellbeing while earning cash rewards. Eligibility for certain benefits may vary by position in accordance with the terms of the Company's benefit plans. Accommodations for Applicants with a Disability:If you require an accommodation to complete the application and recruitment process due to a disability, please email [email protected]. This information will be held in confidence and used only to determine an appropriate accommodation for the application and recruitment process. Please note that the above email is solely for individuals with disabilities requesting an accommodation. General employment questions should not be sent through this process. We are proud to be an equal opportunity employer committed to being inclusive and attracting, retaining, and growing an inclusive workforce.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

The work we do has an impact on millions of lives, and you can be a part of it.We help protect our customers against life's uncertainties. Regardless of where you work within the company, you'll be helping provide protection and peace of mind when our customers need it most. This position is part of a team responsible for providing 7x24x365 support in diagnosing operational issues with applications, operating systems and hardware, leveraging industry standard tools and techniques to identify solutions to technology-related issues in Protective Life Corporation's Data Center Operations.Responsibilities: Distributed System/Network/Environmental/Mainframe Monitoring. Ensures mainframe and distributed system availability and production scheduling. Monitors mainframe and AS400 operations using TSO, OMEGAMON, TMON, and mainframe consoles. Monitors servers and applications utilizing WebNM, SCOM and available resources. Monitors network infrastructure using SolarWinds and available resources. Monitors facility environmental systems using EnviroNet and available resources. Monitors business-critical APIs utilizing the available monitoring resources. Monitors internal and external websites utilizing available monitoring resources. IT Operations Support. Executes manual cycles and jobs using IBM z/OS mainframe and AS400 to ensure timely service level agreements (SLA) in support of corporate business operations. Executes daily checklist tasks to ensure operational efficiency and effectiveness to meet business SLAs. Provides Control-M support to application development and other IT operations teams, as required (i.e., manipulating errored jobs, holding and releasing jobs for delayed cycles, etc.) Accomplish daily turnover and status reports, as required. Identify, report, coordinate, and document system abnormalities. Responsible for augmenting Technical Support Center telephone support, as needed. Customer Support and Communication Utilizes on-call calendars and established procedures to escalate events appropriately. Formats and transmits vetted communication for Informational, Maintenance, and Emergency Events. Promptly and professionally receives and responds to customer requests and ensures timely follow-up. Escalation and communication of issues, events, and outages within the guidelines of DCO procedures. IT Operations Management. Reviews ITOM platform discovery and mapping scans to correct and validate any identified discrepancies. Reviews ITOM event management alerts for completeness and correctness to minimize event noise. Collaborates with IT owners and the ITOM platform owner, as needed, to resolve any issues. Information Technology Serivce Management (Incident/Problem/Change Management). Uses incident management software to log, document and close customer requests, as required. Uses problem management software to create, document, and complete problems, as required. Uses change management software to create, document, and complete changes, as required. Responds to operator alerts, messages, notifications and other error indicators from monitoring systems. Completes triage in-line with Incident Resolution Documents, procedures, and operating instructions. Accurately documents, escalates, and makes notification to on-call teams to expedite event remediation. Provide technical point of escalation for production systems, application and technical issues, equipment failures and environmental conditions to the appropriate team to ensure timely resolution. Works to resolve routine Data Center Operations equipment problems or issues. Reviews scheduled DCO changes for potential impact to customers. Attends weekly change management meeting to participate in review of upcoming changes. Disaster Recovery. Participates in Disaster Recovery activities as required. Acts as a liaison between Technical Services, Production Control, and other Information Technology teams to resolve issues. Performs backup operations, as required. Continuous Process Improvement. Works with DCO management to ensure that processes and services are continuously monitored for quality, cost-effectiveness and efficiency. Proactively seeks to identify opportunities for process workflow improvements and operational efficiencies and provides recommendations for implementing changes. Actively assist in the creation of new techniques, technologies and ideas that will enable more proactive resolutions to issues and potential issues. Assist in developing, documenting, testing and the implementing of processes and procedures. Engages in process and quality improvement activities. Provides process improvement recommendations to team leads and managers. Training/Administration. Complete all assigned training prior to required completion dates. Attend all Information Systems, Corporate and OJT training as assigned by management. Strives to achieve a high degree of position qualification by continually increasing knowledge and skills in-line with improvements and changes to the enterprise IT environment, tools, and processes. Ensures the DCO work area and other supporting rooms are clean, orderly and presentable. Additional Duties. Reports any abnormalities or violations to DCO supervisor or manager. Performs other duties or special projects as assigned. Work Experience, Education, Certification / Training Required: Bachelor's degree in a technical field preferred but not required. Minimum of 2-3 years of technical school training or equivalent work experience in a related field is required. Minimum of 6 years experience in a 24x7x365 mainframe production or network operations systems environment. Mainframe print experience is a plus. Ability to work various hours, shifts, holidays and overtime as required. Minimum of 3-4 years of professional, technical, or customer support experience in a corporate environment supporting at least 1000 users. Must be available to work night shift from 7:00PM-7:30AM. The work schedule is a 3-day rotation, alternating M-W and Th-Su about every 4 weeks. Knowledge, Skills and Abilities Required: Projects a positive attitude. Accepts change in a productive manner and contributes to efficient implementation. Demonstrated effective time management skills. Strong attention to detail and ability to multi-task. Strong interpersonal skills. Strong oral and written communication skills. Strong customer service skills. Flexible and reliable. Strong customer service orientation and desire to embrace technology as a means of improving service. Must be a team player. Working knowledge of Microsoft Windows operating systems and Microsoft Office. Understanding of LAN, WAN and Citrix environments. Understanding of TCP/IP, Routers, Switches, Hubs, Firewalls, Domains, DNS, DHCP and Subnets. Good analytical, problem solving and technical troubleshooting skills. Ability to complete job requirements work with minimal supervision. Lifting and transporting moderately heavy objects, such as computers and peripherals. Ability to lift 30 pounds regularly and 50 pounds occasionally. Employee Benefits: We aim to protect the wellbeing of our employees and their families with a broad benefits offering. In addition to offering comprehensive health, dental and vision insurance, we support emotional wellbeing through mental health benefits and an employee assistance program. Work/life balance is important and Protective offers a variety of paid time away benefits ( e.g. , paid time off, paid parental leave, short-term disability, and a cultural observance day). The financial health of our employees is just as important as physical and emotional health. Some of the financial wellbeing benefits include contributions to healthcare accounts, a pension plan, and a 401(k) plan with Company matching. All employees are encouraged to protect their overall wellbeing by engaging in ProHealth Rewards, Protective's platform to improve wellbeing while earning cash rewards. Eligibility for certain benefits may vary by position in accordance with the terms of the Company's benefit plans. Accommodations for Applicants with a Disability:If you require an accommodation to complete the application and recruitment process due to a disability, please email ************************. This information will be held in confidence and used only to determine an appropriate accommodation for the application and recruitment process. Please note that the above email is solely for individuals with disabilities requesting an accommodation. General employment questions should not be sent through this process. We are proud to be an equal opportunity employer committed to being inclusive and attracting, retaining, and growing an inclusive workforce.

The work we do has an impact on millions of lives, and you can be a part of it.We help protect our customers against life's uncertainties. Regardless of where you work within the company, you'll be helping provide protection and peace of mind when our customers need it most. The Senior Product Owner (SPO) serves as a member of the Agile Team(s) and is responsible for many facets of the teams' workload including collaboration, intake, elaboration of multiple features (3+), business value and prioritization. The SPO is accountable for creating and grooming the backlog, working with business stakeholders to define acceptance criteria and ensuring the criteria is met once the story is completed. The Senior Product Owner works with Leadership, Business and Agile teams to maximize the value of the work being performed in any given sprint. This integral position is also responsible for aiding in the development and growth of strong partner relationships with key business stakeholders and driving adoption of capabilities to increase business unit satisfaction. The Senior Product Owner function understands and represents the “voice of the customer” internally by communicating and overseeing the prioritization of work across the multiple Agile Development teams within its purview. In maintaining the backlog, the Senior Product Owner will ensure that the teams are working on stories that deliver against the product vision, maximize business value, and deliver necessary functionality to customers. This role represents a key Agile function as the Senior Product Owner is responsible for guiding the Development teams in understanding the business need, value, and success criteria for each prioritized initiative, managing the backlog, and serving as point of contact coordination of testing and Sprint Reviews. The SPO is also responsible for driving the adoption of Agile internally and externally within the organization. This includes being a champion of Agile to cultivate continuous improvement, as well as being a thought leader and looking for opportunities to grow in Agile maturity. This role also must possess leadership qualities that will be utilized to mentor junior team members. The role influences others in IT by driving the delivery of features forward and is sought out for their expertise. This role is expected to support and expand a culture of operational excellence. Responsibilities: Manage the Sprint Backlog Define the product backlog and work with business stakeholders to create and clarify actionable user stories for the development team as needed Groom the work in the backlog in collaboration with the Planning Manager and the Agile Development Team Understand and maintain relative prioritization and guide the Development team when priorities change In partnership with the Release Train Engineer, ensure all sprint backlog stories have defined business need, value, MVP, acceptance criteria, story points and tasks to support the Development team Work with assigned team(s) to hold sprint planning, define sprint goals, direct focus and prepare for sprint review Manage intake of sprint interruptions, including understanding of need, value, item priority and relative priority of committed work Coordinate with business owners and Dev team to set expectations, commit and deliver Value Delivery in each Sprint Drive to completion multiple features (3+) during any one quarter Interact with customers and stakeholders to elaborate and understand needs in current user stories Respond to teams' questions about requirements or assist in the facilitation of requirement feedback Clarify user stories, product vision and specification Collaborate with teams daily to ensure the goals of the sprint are met Evaluate completed user stories to ensure the acceptance criteria is met prior to delivering to business stakeholders Accept or reject iteration results Testing Serve as a point of contact for testing requests for the development team Work to anticipate testing needs during a given sprint Coordinate testing completion based on priority and team capacity PI Planning, Sprint Planning, and Sprint Review Assist in quarterly planning activities, support the assigned development team in preparing for and engaging in quarterly planning, and facilitate communication and tracking of assigned features Facilitate agile team ceremonies Prepare sprint backlog ahead of sprint planning and lead the Development team in creation of and focus on sprint goals Coordinate sprint review with other agile development teams to ensure involvement and alignment across all EDS agile teams Assist team with the presentation of value delivered in the sprint. Anticipate the appropriate level of detail needed and likely questions IT Influence/Leadership: Be a champion of Agile in growing the maturity of Agile across the organization Provide leadership by modeling excellence in high productivity, strong work ethic, and positive interaction with others Act as a thought leader and look for opportunities to grow in Agile maturity Represent the team in interdepartmental projects and corporate initiatives; consult with the business area on the most complex system-related issues and make recommendations for better utilizing the available technology Collaborate with peers and business partners as a subject matter expert in their assigned area(s) and share business and systems knowledge with others Agile Service Delivery Participate as part of a team to mature Agile in an ITIL-based service organization to increase the frequency, predictability, and quality of services delivered to our customers Promote IT and Agile best practices with organization POs and business stakeholders' interactions to ensure alignment with IT and Agile standards and effective use of investments Analyze business systems and processes; identify improvement opportunities to increase efficiency and productivity Reporting Maintain detailed knowledge and communicate the status of specific features assigned that affect business partner groups At regular intervals, meet with business partners, discuss status updates, gather information on upcoming initiatives and relative priorities of each Create and provide relevant customer reports to key internal stakeholders as needed Coordinate the involvement of key stakeholders in Agile ceremonies across the assigned agile team(s) and in project meetings through the PMO Relationship Management Develop and maintain strong relationships with business units and team members to understand and identify tactical/strategic business needs and optimize solutions based on MVP Interact with clients to mitigate risks and to resolve problems Provide transparency to business partners on scope, schedule and resource constraints to a plan Coordinate with the business in analyzing and recommending technology solution alternatives. Provide coordination in the effective use of existing IT resources Work with the IT organization and other stakeholders to support development of, prioritize and execute the IT project portfolio in alignment with corporate strategic priorities Retain expertise and remain current on key business and technical issues facing the client's organization Mentorship/Continuous Improvement Utilize leadership abilities and vast business/technical knowledge to mentor fellow team members Participate in training junior resources to get up to speed Continuously improve team process and procedures by frequently providing feedback and ideas Work Experience, Education, Certification / Training Required: Bachelor's degree or equivalent experience required. Master's degree, PMP, CSPO, and CSM certifications preferred Demonstrated professional level abilities in driving culture change, process management, effective tool usage, evangelizing product technologies and related application capabilities Demonstrated ability to communicate clearly, negotiate, listen, mitigate conflict, build alliances and achieve results Minimum 3+ years demonstrated experience in project management or support roles for IT solutions in customer facing environments requiring complex relationship management and diagnosing complex support and service issues Minimum 3+ years working with integrated project teams using varied delivery methodologies Minimum 3+ years' experience using the ITIL framework for IT service management Certifications in industry-related or discipline-related organizations are desirable and may substitute for some work and/or technical experience. (Organization could include Scrum Alliance, LOMA, SILA, American College, PMI, IIBA, IIST) Microsoft Dynamics and CRM experience highly preferred Knowledge, Skills and Abilities Required: Ability to build relationships and establish credibility quickly with key stakeholders internally and externally Sound understanding of software development life cycle and successful management of multiple full lifecycle projects is required, Agile experience is highly preferred. Meaningful experience and expertise working with front and back-office processes and technologies, integrating business and technology, and managing demand and prioritization is required Experience/in-depth knowledge of business requirements analysis and IT processes required Demonstrate broad knowledge of multiple business areas, and industry to identify and communicate how IT solutions can support the achievement of short-and long-term business goals Leadership and negotiation skills, with driving desire and high propensity to learn quickly and develop oneself Ability to work with stakeholders to proactively identify and evaluate risks associated with business decisions Ability to communicate clearly, negotiate, listen, mitigate conflict, build alliances and achieve desired results using strong interpersonal and diplomacy skills Self-Starter and autonomous within a team environment Able to work productively under high levels of ambiguity Skilled at asking questions and professionally challenging to uncover important facts and information Has the courage to make decisions, but also has the wisdom to know when a decision needs to be escalated Builds consensus among diverse groups of stakeholders; highly skilled at facilitating resolution across functions and departments Has the confidence to engage and work productively with business leaders Strong team orientation and willingness to work to earn the trust of the team Other related skills and/or abilities may be required to perform this job. Employee Benefits: We aim to protect the wellbeing of our employees and their families with a broad benefits offering. In addition to offering comprehensive health, dental and vision insurance, we support emotional wellbeing through mental health benefits and an employee assistance program. Work/life balance is important and Protective offers a variety of paid time away benefits ( e.g. , paid time off, paid parental leave, short-term disability, and a cultural observance day). The financial health of our employees is just as important as physical and emotional health. Some of the financial wellbeing benefits include contributions to healthcare accounts, a pension plan, and a 401(k) plan with Company matching. All employees are encouraged to protect their overall wellbeing by engaging in ProHealth Rewards, Protective's platform to improve wellbeing while earning cash rewards. Eligibility for certain benefits may vary by position in accordance with the terms of the Company's benefit plans. Accommodations for Applicants with a Disability:If you require an accommodation to complete the application and recruitment process due to a disability, please email ************************. This information will be held in confidence and used only to determine an appropriate accommodation for the application and recruitment process. Please note that the above email is solely for individuals with disabilities requesting an accommodation. General employment questions should not be sent through this process. We are proud to be an equal opportunity employer committed to being inclusive and attracting, retaining, and growing an inclusive workforce.

The work we do has an impact on millions of lives, and you can be a part of it.We help protect our customers against life's uncertainties. Regardless of where you work within the company, you'll be helping provide protection and peace of mind when our customers need it most. Protective is seeking a Capital Planning Actuary or Associate Actuary to join our Finance team. This role plays a critical part in shaping the company's capital strategy by leading analysis and projections related to the Bermuda Solvency Capital Requirement (BSCR) and Risk-Based Capital (RBC) frameworks. The ideal candidate will bring clarity and insight to senior leadership and the board, helping drive informed decisions that support Protective's long-term financial health. This position collaborates cross-functionally with teams including asset-liability management, treasury, accounting, product development, enterprise risk management (ERM), and financial actuarial. It offers a unique opportunity to influence capital efficiency and regulatory strategy in a dynamic and growing organization.Key Responsibilities: Coordinate the population and lead the analysis of the BSCR template for PL Re, currently reported annually with potential for increased frequency. Maintain and enhance short- and long-term projections of BSCR and RBC, providing insights into the impact of strategic decisions. Serve as a key contributor to the Capital Management Committee, presenting trends and forecasts. Drive initiatives aimed at improving capital efficiency across the organization. Analyze and communicate the impact of new regulations on BSCR and RBC capital positions, while coordinating with the team on the integration of J-ICS and ESR metrics. Skills, Abilities & Knowledge: Strong understanding of life and annuity actuarial concepts. Familiarity with Bermuda capital framework preferred. Advanced Excel and data management capabilities. Exceptional analytical and problem-solving skills. Ability to translate complex calculations into clear, actionable insights. Proven collaboration skills across multiple departments. Minimum Requirements: Bachelor's degree in Actuarial Science, Finance, or a related field required. Associate of the Society of Actuaries (ASA) or Fellow of the Society of Actuaries (FSA) designation required. Minimum of 5 years of relevant experience in the life insurance industry preferred. #LI-AP1 Employee Benefits: We aim to protect the wellbeing of our employees and their families with a broad benefits offering. In addition to offering comprehensive health, dental and vision insurance, we support emotional wellbeing through mental health benefits and an employee assistance program. Work/life balance is important and Protective offers a variety of paid time away benefits ( e.g. , paid time off, paid parental leave, short-term disability, and a cultural observance day). The financial health of our employees is just as important as physical and emotional health. Some of the financial wellbeing benefits include contributions to healthcare accounts, a pension plan, and a 401(k) plan with Company matching. All employees are encouraged to protect their overall wellbeing by engaging in ProHealth Rewards, Protective's platform to improve wellbeing while earning cash rewards. Eligibility for certain benefits may vary by position in accordance with the terms of the Company's benefit plans. Accommodations for Applicants with a Disability:If you require an accommodation to complete the application and recruitment process due to a disability, please email ************************. This information will be held in confidence and used only to determine an appropriate accommodation for the application and recruitment process. Please note that the above email is solely for individuals with disabilities requesting an accommodation. General employment questions should not be sent through this process. We are proud to be an equal opportunity employer committed to being inclusive and attracting, retaining, and growing an inclusive workforce.

The work we do has an impact on millions of lives, and you can be a part of it. We help protect our customers against life's uncertainties. Regardless of where you work within the company, you'll be helping provide protection and peace of mind when our customers need it most. At Protective, the Financial Analyst II on our Financial Planning & Analysis (FP&A) team plays a key role in driving clear, accurate, and actionable financial insights across the organization. This position focuses on expense management, reporting, and analysis that support multiple business divisions, including Protection, Retirement, and Acquisitions. In this role, you will work with complex data sets and translate financial activity into meaningful, easy-to-understand analysis for leaders. The ideal candidate is a detail-oriented accounting or finance professional who thrives in a deadline-driven environment and enjoys recurring monthly and quarterly cycles, while continuously improving processes and reporting along the way. You will partner closely with FP&A, Accounting, and business leaders to ensure expenses are accurately captured, allocated, and explained-supporting better operational and strategic decision-making at Protective. Key Responsibilities * Maintain, calculate, and execute monthly expense allocations. * Conduct expense reviews to identify unusual variances and determine root causes. * Prepare and present expense variance reports with clear analysis and commentary. * Complete calculations of deferred acquisition costs (DAC). * Produce unit cost reporting and provide insights that support operational decisions. * Prepare journal entries with complete and accurate supporting documentation. * Complete account reconciliations and ensure compliance with internal controls. * Partner with FP&A, Accounting, and business leaders to resolve discrepancies and enhance reporting accuracy. * Support annual budgeting and recurring forecasting cycles using Systems Applications and Products in Data Processing (SAP), Microsoft Excel, and Anaplan. * Contribute to additional FP&A analyses, reporting enhancements, and process improvement initiatives. Skills, Abilities, & Knowledge Required * Advanced Microsoft Excel proficiency, including complex formulas, pivot tables and data analysis. * Strong analytical and critical‑thinking skills with the ability to work with large and complex data sets. * Knowledge of accounting principles, financial statements, expense classifications, and internal control practices. * Ability to identify root causes behind financial variances and clearly explain trends. * Ability to manage multiple priorities and meet deadlines in recurring monthly and quarterly cycles. * Ability to work independently while collaborating effectively with cross‑functional teams. * Strong communication skills with the ability to translate financial information for non‑financial audiences. * Continuous improvement mindset with an interest in enhancing processes, spreadsheets, and reporting tools. * Understanding of expense allocation methodologies and cost analysis is a plus. Qualifications * Bachelor's degree in Accounting, Finance, or related field. * Minimum 2 years of relevant accounting, finance, or FP&A experience. * Advanced Excel proficiency. * Experience with SAP or similar general ledger/ERP systems; Anaplan experience is a plus. * Strong attention to detail and accuracy. * Effective interpersonal and communication skills with the ability to work across teams. $63,500 - $80,000 a year Protective's targeted salary range for this position is $63,500 to $80,000. Actual salaries may vary depending on factors, including but not limited to, job location, skills, and experience. The range listed is just one component of Protective's total compensation package for employees. #LI-AP1 Employee Benefits: We aim to protect the wellbeing of our employees and their families with a broad benefits offering. In addition to offering comprehensive health, dental and vision insurance, we support emotional wellbeing through mental health benefits and an employee assistance program. Work/life balance is important and Protective offers a variety of paid time away benefits (e.g., paid time off, paid parental leave, short-term disability, and a cultural observance day). The financial health of our employees is just as important as physical and emotional health. Some of the financial wellbeing benefits include contributions to healthcare accounts, a pension plan, and a 401(k) plan with Company matching. All employees are encouraged to protect their overall wellbeing by engaging in ProHealth Rewards, Protective's platform to improve wellbeing while earning cash rewards. Eligibility for certain benefits may vary by position in accordance with the terms of the Company's benefit plans. Accommodations for Applicants with a Disability: If you require an accommodation to complete the application and recruitment process due to a disability, please email [email protected]. This information will be held in confidence and used only to determine an appropriate accommodation for the application and recruitment process. Please note that the above email is solely for individuals with disabilities requesting an accommodation. General employment questions should not be sent through this process. We are proud to be an equal opportunity employer committed to being inclusive and attracting, retaining, and growing an inclusive workforce. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

The work we do has an impact on millions of lives, and you can be a part of it.We help protect our customers against life's uncertainties. Regardless of where you work within the company, you'll be helping provide protection and peace of mind when our customers need it most. The Cybersecurity Analyst supports the Infrastructure Security program and is responsible for managing data governance and compliance using Microsoft Purview, as well as participating in the SOC on-call rotation. The analyst will work with internal stakeholders and external vendors to ensure alignment with security leadership's expectations and organizational policies.Key Responsibilities Administer and optimize DLP solution for data governance, risk, and compliance. Participate in the Security Operations Center (SOC) on-call rotation, triaging and investigating security incidents using Microsoft Defender, Sentinel, and Splunk. Implement and manage security solutions across network, systems, and cloud environments, including endpoint security and hardening tools. Monitor and analyze data from various sources (network logs, user activity, access control, behavioral indicators) to identify and respond to threats. Report on coverage of security tool deployment and ensure gaps and risks are documented. Work with other security teams to ensure logging is in place, vulnerabilities are addressed, and training is provided. Implement security policies, standards, and procedures for infrastructure and data security, including hardening standards for IT deployments. Research and evaluate new security technologies and provide recommendations to leadership. Conduct regular audits and assessments to evaluate program effectiveness and escalate issues or risks as needed. Ensure cloud deployments are secure and compliant with infrastructure security standards. Skills and Experience Understands key business drivers and applies this understanding to daily work. Delivers high-quality work and positively influences team outcomes; adheres to guidelines and policies. Explains complex technical information in straightforward situations; collaborates effectively across teams. Demonstrates expanded conceptual knowledge in cybersecurity, data governance, and SOC operations. Provides informal guidance to new team members and supports knowledge sharing. Solves problems in straightforward situations using technical experience, judgment, and precedents. Experience with Microsoft Purview, Defender, Sentinel, and Splunk. Proficient in SIEM, UEBA, DLP, and EDR platforms. Hands-on experience with endpoint security and hardening frameworks (e.g., CIS Benchmarks). Experience with cloud platforms (AWS, Azure, GCP) and cloud security tools. Understanding of scripting languages (PowerShell, Python, Bash). Strong knowledge of network, system, and cloud security concepts. Experience At least 2-5 years of experience in cybersecurity, with a focus on infrastructure and SOC operations preferred. Certifications Preferable but not required: Security+, CISSP, CISM, AZ-900, SC-900. Education Bachelor's degree in Computer Science, Information Technology, or a related field is preferred. $68,500 - $90,000 a year Protective's targeted salary range for this position is $68,500 to $90,000. Actual salaries may vary depending on factors, including but not limited to, job location, skills, and experience. The range listed is just one component of Protective's total compensation package for employees. Employee Benefits: We aim to protect the wellbeing of our employees and their families with a broad benefits offering. In addition to offering comprehensive health, dental and vision insurance, we support emotional wellbeing through mental health benefits and an employee assistance program. Work/life balance is important and Protective offers a variety of paid time away benefits ( e.g. , paid time off, paid parental leave, short-term disability, and a cultural observance day). The financial health of our employees is just as important as physical and emotional health. Some of the financial wellbeing benefits include contributions to healthcare accounts, a pension plan, and a 401(k) plan with Company matching. All employees are encouraged to protect their overall wellbeing by engaging in ProHealth Rewards, Protective's platform to improve wellbeing while earning cash rewards. Eligibility for certain benefits may vary by position in accordance with the terms of the Company's benefit plans. Accommodations for Applicants with a Disability:If you require an accommodation to complete the application and recruitment process due to a disability, please email [email protected]. This information will be held in confidence and used only to determine an appropriate accommodation for the application and recruitment process. Please note that the above email is solely for individuals with disabilities requesting an accommodation. General employment questions should not be sent through this process. We are proud to be an equal opportunity employer committed to being inclusive and attracting, retaining, and growing an inclusive workforce.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

The work we do has an impact on millions of lives, and you can be a part of it.We help protect our customers against life's uncertainties. Regardless of where you work within the company, you'll be helping provide protection and peace of mind when our customers need it most. Protective Life is looking for a Software Engineer for the Retirement Services Systems Team. This position is responsible for designing, coding, testing, implementing, maintaining, and supporting multiple administration systems and processes. A developer in this role will design and implement large and complex technical solutions and processes to satisfy business and customer requirements. Strong skills diagnosing, debugging, and resolving software problems and preparing and modifying technical documentation are critical to this development role. Success in this role requires strong technical analysis, design, programming, and testing skills; problem analysis and resolution skills; and communication and technical documentation skills. The candidate should be self-motivated and show an inquisitive nature, seek improvements, and demonstrate strong accuracy and attention to detail. Other abilities include accepting responsibility and accountability for own job and performance, demonstrating independent work behaviors, and having decision-making skills to achieve desired results.Responsibilities Research, compile, and evaluate information used in the development and maintenance of large and complex systems and processes to satisfy business needs. Design large and complex systems and/or support processes that meet customer requirements while effectively interacting with existing systems/support processes. Construct, modify, and test large and complex system changes Quickly diagnose complex problems; determine and implement quality solutions in a timely fashion. This covers all areas of production support and daily problem research and resolution. Production incidents need prompt attention and correction to reduce impact on the business area. Nighttime support may be required. Provide thorough and complete documentation for all programming changes and enhancements. Understand the business needs of the customer and provide quality customer support by providing appropriate communication, anticipating customer needs and/or problems, and understanding the broad impact of changes on all customer processes. Provide appropriate solutions and proactively suggests process improvements. Perform project management duties for the technical aspects of large and complex projects as needed depending on the nature of the project. Manage individual tasks on projects to ensure that all tasks are delivered according to the project plan. Provide leadership as a model of how others should interact and accomplish tasks. Top expert in one or more important areas of expertise, such as, a programming language, computer system, database, etc. Provide an appropriate level of feedback to peers, support and interface areas, and management. Willingly share and assist in the development skills of others. Qualifications Must have a minimum of 8 years of experience as a Software Engineer Preference to an individual with extensive experience with COBOL, VSAM, Oracle, Unix, XML, Java, and Web Services development A knowledge of LIDP's The Administrator (ADMI) and/or Titanium systems would be ideal AI experience in a development space would be ideal. Bachelor's degree or greater is preferred Familiarity with annuity and VUL products, including accounting, claims, and finance experience, is preferred Employee Benefits: We aim to protect the wellbeing of our employees and their families with a broad benefits offering. In addition to offering comprehensive health, dental and vision insurance, we support emotional wellbeing through mental health benefits and an employee assistance program. Work/life balance is important and Protective offers a variety of paid time away benefits ( e.g. , paid time off, paid parental leave, short-term disability, and a cultural observance day). The financial health of our employees is just as important as physical and emotional health. Some of the financial wellbeing benefits include contributions to healthcare accounts, a pension plan, and a 401(k) plan with Company matching. All employees are encouraged to protect their overall wellbeing by engaging in ProHealth Rewards, Protective's platform to improve wellbeing while earning cash rewards. Eligibility for certain benefits may vary by position in accordance with the terms of the Company's benefit plans. Accommodations for Applicants with a Disability:If you require an accommodation to complete the application and recruitment process due to a disability, please email ************************. This information will be held in confidence and used only to determine an appropriate accommodation for the application and recruitment process. Please note that the above email is solely for individuals with disabilities requesting an accommodation. General employment questions should not be sent through this process. We are proud to be an equal opportunity employer committed to being inclusive and attracting, retaining, and growing an inclusive workforce.

What You'll Be Doing A Senior Financial Strategist is a seasoned professional who specializes in developing and implementing financial plans, strategies, and recommendations for individuals or organizations. The Senior Financial Strategist will analyze financial data, market trends, and economic indicators to provide expert advice on investment opportunities, risk management, and financial goal achievement. Additionally, they may oversee financial planning teams, conduct financial research, and collaborate with clients to tailor financial strategies to meet their specific needs and objectives. What We're Looking For • Work closely with families of significant wealth and complexity to analyze and coordinate an array of investments and structures. • Develop and implement comprehensive strategies responsive to clients' needs and goals. • Conduct detailed financial modeling to forecast future financial scenarios and outcomes on matters including, but not limited to, tax, public and private investments, philanthropic giving, and estate planning. • Provide expert advice on estate planning, including wills, trusts, legacy and inheritance strategies by actively listening and developing a deep understanding of clients' motivations and needs. • Offer guidance on tax planning and optimization to minimize clients' tax liabilities and structure of assets for estate planning. • Work closely with 1919's financial professionals as well as outside professionals to deliver integrated services to our clients. • Analyze investment opportunities and recommend strategies to enhance clients' portfolios. • Collaborate and build meaningful relationships with clients to understand their financial objectives and estate planning goals. • Monitor and review clients' financial plans regularly to ensure they remain aligned with their goals. • Stay updated on industry trends, regulations, and best practices to provide timely, informed advice. What You'll Bring • Extensive experience in financial planning, estate planning, and tax matters. • Proficiency in financial modeling and analysis. • Strong analytical skills with the ability to evaluate investment opportunities. • Excellent communication and interpersonal skills. • High level of integrity and professionalism. Education & Experience • Minimum Required: Bachelor's degree in Finance or Business, or related field. • Minimum Required: 5+ years of related experience working with high-net-worth individuals and families. • Preferred: Advanced degree (MBA, JD, MS in Finance, etc.). Licenses & Credentials • Minimum Required: Series 65 license (or waiver). • Preferred: Relevant industry designation, CPA preferred, CFP, and/or CFA. Systems & Technology • Proficient in Microsoft Excel, Word, PowerPoint, and Outlook. • Proficient in use of CRM system (i.e., Salesforce). • Strong knowledge of current financial planning software and tools and proficiency in their use. Prefer candidates with experience with Addepar, BlackRock, or similar financial software used in a family office setting. #LI-JK1 About Stifel 1919 Investment Counsel, a wholly owned subsidiary of Stifel Financial Corporation, provides investment management and financial planning services to wealthy individuals, families, trusts, foundations, and institutions. 1919 Investment Counsel manages more than $24 billion of client assets and has offices in Baltimore, Birmingham, Cincinnati, New York, San Francisco, Philadelphia and Vero Beach. 1919 Investment Counsel has a team of portfolio managers, research analysts and client service professionals that work together to construct investment portfolios that are tailored to each client's specific needs and objectives and to deliver tailored solutions that preserve, build and manage wealth for 1919 Investment Counsel's clients. The firm primarily serves high net worth clients which often require complex financial planning and advice as well as exceptional client service. 1919 Investment Counsel is an Equal Opportunity Employer.

The work we do has an impact on millions of lives, and you can be a part of it. We help protect our customers against life's uncertainties. Regardless of where you work within the company, you'll be helping provide protection and peace of mind when our customers need it most. In this role, you will be responsible for providing exceptional service to our customers. You will interact with customers primarily over the phone to address their inquiries, resolve problems, and ensure their overall satisfaction. The ideal candidate will have strong multitasking skills, be comfortable working with multiple technology systems, and demonstrate ownership and a proactive approach to problem-resolution. Responsibilities: * Assist customers across multiple channels (phone, email, chat, social media) to deliver a consistent, positive experience. * Resolve inquiries and issues promptly, using active listening and appropriate solutions or escalation when needed. * Navigate multiple systems to access information, track interactions, and document details accurately. * Provide accurate product, service, and policy information while maintaining strong knowledge of offerings. * Take ownership of customer issues through resolution, meeting service level agreements and quality standards. Knowledge, Skills, & Abilities: * Strong problem-solving and decision-making abilities, with the capacity to think quickly and independently. * Ability to work in a fast-paced, dynamic environment and handle multiple tasks simultaneously. * Empathetic listening skills, good judgement, and critical thinking to know when issues should be escalated. * Excellent communication skills, both written and verbal, with a professional and friendly demeanor. Requirements: * Previous customer service experience in an inbound call center or similar environment is strongly preferred. * Experience using various modern computer systems, software applications, and communication tools. * Demonstrated experience in resolving conflict and creating customer satisfaction in difficult situations. * High school diploma or equivalent; some college education preferred. * Flexibility to work in shifts, including evenings, weekends, and holidays, as required. $41,600 - $45,000 a year Protective's targeted salary range for this position is $41,600 to $45,000. Actual salaries may vary depending on factors, including but not limited to, job location, skills, and experience. The range listed is just one component of Protective's total compensation package for employees. Employee Benefits: We aim to protect the wellbeing of our employees and their families with a broad benefits offering. In addition to offering comprehensive health, dental and vision insurance, we support emotional wellbeing through mental health benefits and an employee assistance program. Work/life balance is important and Protective offers a variety of paid time away benefits (e.g., paid time off, paid parental leave, short-term disability, and a cultural observance day). The financial health of our employees is just as important as physical and emotional health. Some of the financial wellbeing benefits include contributions to healthcare accounts, a pension plan, and a 401(k) plan with Company matching. All employees are encouraged to protect their overall wellbeing by engaging in ProHealth Rewards, Protective's platform to improve wellbeing while earning cash rewards. Eligibility for certain benefits may vary by position in accordance with the terms of the Company's benefit plans. Accommodations for Applicants with a Disability: If you require an accommodation to complete the application and recruitment process due to a disability, please email [email protected]. This information will be held in confidence and used only to determine an appropriate accommodation for the application and recruitment process. Please note that the above email is solely for individuals with disabilities requesting an accommodation. General employment questions should not be sent through this process. We are proud to be an equal opportunity employer committed to being inclusive and attracting, retaining, and growing an inclusive workforce. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

The work we do has an impact on millions of lives, and you can be a part of it.We help protect our customers against life's uncertainties. Regardless of where you work within the company, you'll be helping provide protection and peace of mind when our customers need it most. Join our cloud infrastructure team, the driving force behind our organization's cloud transformation. We architect, standardize, and engineer resilient Azure environments that fuel enterprise-wide innovation, ensuring scalability, security, and reliability as the "Secure Sandbox" for all cloud activities. Building on our established Azure presence and Infrastructure-as-Code (IaC) practices, we partner with Networking, Security, Enterprise Architecture, Operations, and various domain teams (e.g., Data & AI) to create "Paved Roads" for seamless cloud consumption and advanced platforms like Azure Kubernetes Service (AKS). As a peer among technical experts, you'll collaborate on collective decisions and innovations that mature our cloud ecosystem. We're looking for a Lead Cloud Architect to evolve our Azure cloud platform in partnership with a team of peer engineers. In this hands-on individual contributor role, you'll leverage your expertise to strengthen resilient infrastructure, refine IaC and CI/CD artifacts, and elevate SRE practices-building on our solid foundation for even greater reliability. Reporting to the Senior Director of Cloud Infrastructure, you'll contribute to platform strategy through shared insights, joint problem-solving, and targeted improvements that advance our cloud maturity. Ideal for a seasoned Azure specialist excited by cloud-native SRE at scale; your work will emphasize enhancements and new solutions atop what we've already established, not starting from zero. Collaborating with Enterprise Architecture and Application Development teams, you'll support the design, implementation, and refinement of Azure and O365 services, delivering innovative IaC, orchestration, and automation while prioritizing top-tier Information Security.Responsibilities Architect the Cloud Foundation: Partner with peers to refine Azure Landing Zone architectures, weaving in Networking, Security, and Enterprise Architecture needs into our secure platform. Evolve the "Secure Sandbox" for better multi-tenant isolation, compliance, and growth, including networking, monitoring, and automation. Offer senior architecture guidance for onboarding new cloud workloads. Build "Paved Roads" for Cloud Enablement: Collaborate to enhance reusable IaC modules (Bicep, ARM, Terraform) and CI/CD templates (Azure DevOps, GitHub Actions). Empower app and domain teams with refined governance, security, and cost controls. Orchestrate automated builds for O365 and cloud platforms company-wide, upholding standards via Azure Policy. Drive Site Reliability Engineering (SRE) Practices: Team with Operations to define SLOs/SLIs, using tools like Azure Monitor and Application Insights for advanced self-healing, remediation, and strategies (e.g., blue/green, canary). Support production with issue troubleshooting, 24/7 on-call rotation, and resolution of critical cloud incidents. Standardize Advanced Platforms: Optimize AKS and related services with peers, focusing on provisioning, scaling, observability, and security in hybrid/multi-cloud setups, including containers and Blob Storage. Shape the design, roadmap, and support for Azure and O365 applications. Foster Platform Resilience and Scalability: Engage in reviews, tuning, chaos engineering, incident response, and post-mortems to mitigate risks and boost metrics. Integrate security via Azure Defender, Sentinel, and Key Vault into DevOps. Lead disaster recovery planning and multi-site/multi-vendor operations. Apply proactive problem-solving to preempt issues and inform strategic decisions. Contribute to Team Excellence: Exchange knowledge via code reviews, troubleshooting, and sessions to mature practices. Join Agile sprints, standups, blameless post-mortems, and tech radars. Grasp development basics to build/update code for cloud maturity (e.g., Terraform, JSON, Git, Docker, Kubernetes, Ansible). Advance DevOps and Automation: Champion CI/CD and release strategies organization-wide. Research and deploy streamlined automations; craft PowerShell/VM scripts for ops support. Integrate monitoring/config services, self-developing as needed. Engage seniors and stakeholders to promote cloud best practices. Innovate with Identity and Emerging Tech: Apply on-prem/cloud IAM expertise for Entra ID, Federation, and Azure B2C. Explore services like Azure Arc or Confidential Computing for PoCs; analyze trends in reporting and forensics for regulated compliance. Qualifications Required Experience: 8+ years in cloud engineering (5+ in Azure architecture/SRE); hands-on in production-scale environments, high-availability, and root-cause analysis. Background in Cloud Development and Architecture; experience managing projects of varying scale. Technical Expertise: Proficient in Azure essentials: Landing Zones, AKS, VMs, Container Instances, Blob Storage, VNet, Entra ID, Policy/Blueprints. Design/manage IaaS/PaaS/SaaS (Load Balancers, App Gateways, DNS, Front Door, Storage, Monitor, Security Center, Log Analytics). IaC/CI/CD mastery (Bicep/ARM/Terraform, Azure DevOps/GitHub Actions, PowerShell/CLI); 2+ years in automation for CI/CD. SRE core: SLOs/SLIs, error budgets, observability (Azure Monitor/Prometheus/Grafana), automation (Logic Apps/Functions). Security: Defender, Sentinel, Key Vault; IAM depth (Entra ID, AD, Azure AD DS/Connect/B2C, MFA). Enterprise account/security models; Azure Policy implementation; Key Vault/encryption. 2+ years O365 and Azure AD B2C; 2+ years Kubernetes/Docker/Containers; 3+ years Azure (Functions, API Mgmt, Blobs, VMs, SQL, Event Grid), Microservices, .NET Core, PowerApps. Large-scale distributed systems, OSes, secure configs; deep Azure/cloud knowledge. Skills: Complex system problem-solving; container/microservices; requirements-to-architecture translation. Soft Skills: Collaborative communicator for partnerships/influence; agile/blameless culture; change/incident management. Mentor juniors; plan/manage technical implementations. Preferred Certifications: AZ-305, AZ-500, AZ-400, CKAD/CKA; AZ-300 A plus. Industry certs encouraged. Advanced Azure: Arc, AI/ML (e.g., ML on AKS), databases (Cosmos/SQL). Compute/Storage/Networking automation (Azure Automation/CLI/PowerShell). Chaos tools (Gremlin/Litmus), GitOps (Flux/ArgoCD), Ansible; regulated envs (HIPAA/GDPR/SOX). Open-source/internal tooling contributions. Bachelor's in CS/Engineering (or equivalent) strongly preferred Employee Benefits: We aim to protect the wellbeing of our employees and their families with a broad benefits offering. In addition to offering comprehensive health, dental and vision insurance, we support emotional wellbeing through mental health benefits and an employee assistance program. Work/life balance is important and Protective offers a variety of paid time away benefits ( e.g. , paid time off, paid parental leave, short-term disability, and a cultural observance day). The financial health of our employees is just as important as physical and emotional health. Some of the financial wellbeing benefits include contributions to healthcare accounts, a pension plan, and a 401(k) plan with Company matching. All employees are encouraged to protect their overall wellbeing by engaging in ProHealth Rewards, Protective's platform to improve wellbeing while earning cash rewards. Eligibility for certain benefits may vary by position in accordance with the terms of the Company's benefit plans. Accommodations for Applicants with a Disability:If you require an accommodation to complete the application and recruitment process due to a disability, please email ************************. This information will be held in confidence and used only to determine an appropriate accommodation for the application and recruitment process. Please note that the above email is solely for individuals with disabilities requesting an accommodation. General employment questions should not be sent through this process. We are proud to be an equal opportunity employer committed to being inclusive and attracting, retaining, and growing an inclusive workforce.

The work we do has an impact on millions of lives, and you can be a part of it.We help protect our customers against life's uncertainties. Regardless of where you work within the company, you'll be helping provide protection and peace of mind when our customers need it most. At Protective, we believe in protecting people's lives and futures. As a Vice President in our Corporate Actuarial team, you will play a pivotal role in shaping the company's strategic growth through mergers and acquisitions. This executive-level position is ideal for a Fellow of the Casualty Actuarial Society (FCAS) with deep expertise in valuation, modeling, and strategic leadership. Role SummaryThe VP, M&A Actuarial will lead the actuarial valuation and due diligence efforts for corporate transactions, primarily in the Property & Casualty (P&C) space, with potential expansion into Life, Annuity, and Employee Benefits. This role will serve as a key strategic partner to senior leadership, influencing enterprise decisions and driving financial insights that support Protective's long-term growth Key Responsibilities Lead actuarial valuation of acquisition targets across Statutory, GAAP, Tax, and Capital frameworks (e.g., RBC, BCAR, ICS/ESR, Bermuda EBS). Oversee and enhance M&A modeling tools and processes to support scalable, repeatable transaction analysis. Present valuation findings and strategic recommendations to senior executives and the Board. Direct actuarial due diligence efforts, including engagement with target company leadership and coordination across internal stakeholders. Collaborate with Corporate Development, Finance, Risk, Tax, ALM, and Product teams to ensure comprehensive transaction evaluation. Evaluate new lines of business and market expansion opportunities. Lead and develop a high-performing team, fostering innovation and continuous improvement. Support enterprise risk management initiatives and provide oversight for P&C actuarial risk. Qualifications Bachelor's degree required. FCAS designation required. Minimum of 10 years of actuarial experience, with significant exposure to M&A, reinsurance, pricing, reserving, or strategic valuation. 15 years of actuarial experience combined with ACAS (or equivalent) in lieu of FCAS designation Proven leadership in managing actuarial teams and influencing enterprise strategy. Strong technical expertise in Excel, modeling, valuation, and financial analysis. Executive presence with ability to communicate complex topics to senior leadership and non-technical audiences. Experience with imperfect data and navigating ambiguity in unpredictable and high-stakes environments. Willingness to travel for due diligence and leadership meetings. Analytical, inquisitive, hardworking, dedicated and focused on the big picture as well as the details. Ability to work independently and as part of a team. Willingness to relocate to Birmingham, AL a plus Employee Benefits: We aim to protect the wellbeing of our employees and their families with a broad benefits offering. In addition to offering comprehensive health, dental and vision insurance, we support emotional wellbeing through mental health benefits and an employee assistance program. Work/life balance is important and Protective offers a variety of paid time away benefits ( e.g. , paid time off, paid parental leave, short-term disability, and a cultural observance day). The financial health of our employees is just as important as physical and emotional health. Some of the financial wellbeing benefits include contributions to healthcare accounts, a pension plan, and a 401(k) plan with Company matching. All employees are encouraged to protect their overall wellbeing by engaging in ProHealth Rewards, Protective's platform to improve wellbeing while earning cash rewards. Eligibility for certain benefits may vary by position in accordance with the terms of the Company's benefit plans. Accommodations for Applicants with a Disability:If you require an accommodation to complete the application and recruitment process due to a disability, please email ************************. This information will be held in confidence and used only to determine an appropriate accommodation for the application and recruitment process. Please note that the above email is solely for individuals with disabilities requesting an accommodation. General employment questions should not be sent through this process. We are proud to be an equal opportunity employer committed to being inclusive and attracting, retaining, and growing an inclusive workforce.

The work we do has an impact on millions of lives, and you can be a part of it.We help protect our customers against life's uncertainties. Regardless of where you work within the company, you'll be helping provide protection and peace of mind when our customers need it most. Protective Life is seeking a detail-oriented and proactive Senior Investment Accounting & Operations Analyst to join our team. This role supports the Managed Separate Accounts (MSA) business and is responsible for overseeing daily investment accounting and operational processes related to securities trading, pricing, custody, and financial reporting. The ideal candidate will bring strong analytical skills, a collaborative mindset, and a passion for process improvement and financial accuracy.Key Responsibilities Serve as the primary accounting contact for internal stakeholders and external service providers supporting the Executive Benefits business. Manage daily funding activities and post general ledger entries for investment transactions and expenses. Reconcile trading activity and funding across internal systems and external investment service providers. Review and resolve discrepancies in daily holdings, unit reconciliations, and custody reports. Prepare quarterly financial close entries and reporting packages. Lead and support process improvement initiatives and new business launches. Coordinate with investment managers and internal teams on portfolio setups and corporate actions. Maintain and enhance internal procedures related to investment accounting operations. Skills, Abilities & Knowledge Required Advanced proficiency in Microsoft Excel. Strong analytical and problem-solving skills. Excellent communication skills for cross-functional collaboration. Ability to manage multiple priorities and meet strict deadlines. Experience with general ledger systems; SAP and investment accounting experience preferred. Self-motivated and dependable, with leadership qualities and decision-making capabilities. Qualifications Bachelor's degree in Accounting or Finance required. Master's degree (Accountancy or MBA) and/or Certified Public Accountant (CPA) designation preferred. Minimum of 4 years of relevant experience in accounting or finance, ideally in public accounting or insurance. Project management experience is a plus. $75,000 - $100,000 a year Protective's targeted salary range for this position is $75,000 to $100,000. Actual salaries may vary depending on factors, including but not limited to, job location, skills, and experience. The range listed is just one component of Protective's total compensation package for employees. This position also offers additional incentive opportunities through an annual incentive based on individual and Company performance. #LI-AP1 Employee Benefits: We aim to protect the wellbeing of our employees and their families with a broad benefits offering. In addition to offering comprehensive health, dental and vision insurance, we support emotional wellbeing through mental health benefits and an employee assistance program. Work/life balance is important and Protective offers a variety of paid time away benefits ( e.g. , paid time off, paid parental leave, short-term disability, and a cultural observance day). The financial health of our employees is just as important as physical and emotional health. Some of the financial wellbeing benefits include contributions to healthcare accounts, a pension plan, and a 401(k) plan with Company matching. All employees are encouraged to protect their overall wellbeing by engaging in ProHealth Rewards, Protective's platform to improve wellbeing while earning cash rewards. Eligibility for certain benefits may vary by position in accordance with the terms of the Company's benefit plans. Accommodations for Applicants with a Disability:If you require an accommodation to complete the application and recruitment process due to a disability, please email [email protected]. This information will be held in confidence and used only to determine an appropriate accommodation for the application and recruitment process. Please note that the above email is solely for individuals with disabilities requesting an accommodation. General employment questions should not be sent through this process. We are proud to be an equal opportunity employer committed to being inclusive and attracting, retaining, and growing an inclusive workforce.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

The work we do has an impact on millions of lives, and you can be a part of it.We help protect our customers against life's uncertainties. Regardless of where you work within the company, you'll be helping provide protection and peace of mind when our customers need it most. The Lead Security Architect defines and drives enterprise security architecture across hybrid and cloud environments, with a strong focus on Azure security and compliance. This strategic role leads the design, governance, and evolution of secure architectures, ensuring alignment with business objectives, regulatory requirements, and industry best practices. You will collaborate with leadership, technology teams, and stakeholders to embed security into IT strategy and champion secure-by-design principles through automation and innovation. Key Responsibilities: Lead enterprise security strategy and architecture across cloud, on-premises, and hybrid environments. Develop and execute the security architecture roadmap aligned with organizational goals. Create and maintain security documentation, standards, patterns, and reference architectures, ensuring alignment with frameworks (NIST, OWASP, ISO, CIS). Drive secure-by-design initiatives and develop security standards. Define, track, and report security metrics to demonstrate security maturity, program effectiveness, and compliance with standards. Design and oversee implementation of security architecture topologies for systems and enterprise enablement. Drive DevSecOps adoption and secure CI/CD integration, advancing automation and resilient delivery with container security (Kubernetes, Docker), IaC and PaC (Terraform, ARM, Bicep, Azure Policy). Apply strong business acumen to align security initiatives with organizational goals, and demonstrate experience working in agile environments to support rapid and flexible solution delivery. Lead threat modeling, risk assessments, and incident response planning for Azure and hybrid systems. Provide expert guidance on identity and access management (IAM), network segmentation, encryption, and cloud security. Evaluate, recommend, and select security products and vendors, ensuring solutions align with enterprise architecture standards and business requirements. Build and maintain strong relationships with technology teams, suppliers, and business units. Mentor architects and engineers; foster a secure-by-design culture. Deliver security awareness training and guidance to business and IT teams. Stay current with emerging threats, technologies, and regulatory changes; recommend innovative solutions. Required Skills & Expertise: Bachelor's degree in computer science, information systems, or related field (or 5+ years relevant experience). At least 2+ years in a senior or lead security architecture role. Proven expertise in Azure security and compliance, hybrid cloud security, and enterprise security architecture. Experience with strategic planning, enterprise architecture, and IT portfolio management. Strong understanding of compliance requirements and regulatory frameworks. Hands-on experience with Azure security tools (Sentinel, Defender, Key Vault, Entra ID, Azure Firewall, Policy/Blueprints), monitoring, automation, and compliance reporting. Experience with DevSecOps and automating security controls in Azure. Familiarity with IAM, PKI, SSO, MFA, and secure API integration. Excellent communication and leadership skills; ability to influence stakeholders. Experience working in agile environments. Preferred Qualifications: Advanced knowledge of zero-trust architecture, secure cloud migration, and container security. Understanding of AI/ML security concepts. Familiarity with SOAR platforms and advanced threat detection tools. Ability to design and implement multi-cloud security (AWS, Azure, GCP). Proficiency in risk modeling, attack surface reduction, and threat modeling techniques. Relevant security certifications, such as: Azure Security Specialty, Cybersecurity Architect Expert, CISSP, CISM, CCSP, CEH, CIDSP, SANS, Security+, TOGAF, SASBA, etc. Employee Benefits: We aim to protect the wellbeing of our employees and their families with a broad benefits offering. In addition to offering comprehensive health, dental and vision insurance, we support emotional wellbeing through mental health benefits and an employee assistance program. Work/life balance is important and Protective offers a variety of paid time away benefits ( e.g. , paid time off, paid parental leave, short-term disability, and a cultural observance day). The financial health of our employees is just as important as physical and emotional health. Some of the financial wellbeing benefits include contributions to healthcare accounts, a pension plan, and a 401(k) plan with Company matching. All employees are encouraged to protect their overall wellbeing by engaging in ProHealth Rewards, Protective's platform to improve wellbeing while earning cash rewards. Eligibility for certain benefits may vary by position in accordance with the terms of the Company's benefit plans. Accommodations for Applicants with a Disability:If you require an accommodation to complete the application and recruitment process due to a disability, please email ************************. This information will be held in confidence and used only to determine an appropriate accommodation for the application and recruitment process. Please note that the above email is solely for individuals with disabilities requesting an accommodation. General employment questions should not be sent through this process. We are proud to be an equal opportunity employer committed to being inclusive and attracting, retaining, and growing an inclusive workforce.

The work we do has an impact on millions of lives, and you can be a part of it.We help protect our customers against life's uncertainties. Regardless of where you work within the company, you'll be helping provide protection and peace of mind when our customers need it most. This role supports the accounting and reporting processes for multiple reinsurance agreements within Protective's Reinsured Premium Team. The successful candidate will perform a variety of monthly and quarterly accounting responsibilities, including preparing reinsurance accruals, reconciling reinsured premium payables, completing journal entries, generating reporting packages, and assisting with audit activity. This position plays a key role in ensuring data accuracy and integrity through detailed analysis and validation. The role also involves working across multiple administrative systems, supporting a wide range of acquired products, serving as a point of contact for reinsured companies, and contributing to process improvements and automation initiatives within the Reinsurance Department.Key Responsibilities Prepare accurate monthly and quarterly reinsurance accruals. Reconcile and distribute reinsured premium payables. Perform manual calculations for reinsurance programs not maintained within reinsurance systems. Prepare and deliver monthly and quarterly reports, including settlement statements and other required documentation. Analyze financial results and provide insights or explanations as needed. Conduct reconciliations for key reinsurance accounts. Investigate and resolve discrepancies by collaborating with internal departments and external partners. Support internal and external audits during quarterly and annual review cycles. Serve as a resource for internal and external stakeholders regarding reinsured premium activity. Assist with statutory and GAAP financial reporting requirements. Participate in cross‑training within the team to support group development. Contribute to process improvement and automation efforts involving manual processes. Perform other accounting and financial duties as assigned. Skills, Abilities, and Knowledge Required: Bachelor's degree in Accounting, Finance, or related field. Minimum of 2 years of professional accounting experience. Strong analytical, critical-thinking, and problem‑solving skills. Excellent communication and interpersonal skills. Proficiency in Microsoft Excel, including pivot tables, VLOOKUP/XLOOKUP, and handling large data sets. High attention to detail and accuracy, with a strong sense of urgency. Ability to manage multiple priorities and meet deadlines. Ability to work both independently and collaboratively. Familiarity with GAAP and Statutory reporting, general ledgers, accounting systems, and operational accounting workflows. Preferred Qualifications CPA or equivalent certification. Experience with SAP, SQL, Power Query, or Power BI. Insurance or reinsurance industry experience. The internal title for this position is Analyst II, General Accounting. Employee Benefits: We aim to protect the wellbeing of our employees and their families with a broad benefits offering. In addition to offering comprehensive health, dental and vision insurance, we support emotional wellbeing through mental health benefits and an employee assistance program. Work/life balance is important and Protective offers a variety of paid time away benefits ( e.g. , paid time off, paid parental leave, short-term disability, and a cultural observance day). The financial health of our employees is just as important as physical and emotional health. Some of the financial wellbeing benefits include contributions to healthcare accounts, a pension plan, and a 401(k) plan with Company matching. All employees are encouraged to protect their overall wellbeing by engaging in ProHealth Rewards, Protective's platform to improve wellbeing while earning cash rewards. Eligibility for certain benefits may vary by position in accordance with the terms of the Company's benefit plans. Accommodations for Applicants with a Disability:If you require an accommodation to complete the application and recruitment process due to a disability, please email ************************. This information will be held in confidence and used only to determine an appropriate accommodation for the application and recruitment process. Please note that the above email is solely for individuals with disabilities requesting an accommodation. General employment questions should not be sent through this process. We are proud to be an equal opportunity employer committed to being inclusive and attracting, retaining, and growing an inclusive workforce.

The work we do has an impact on millions of lives, and you can be a part of it.We help protect our customers against life's uncertainties. Regardless of where you work within the company, you'll be helping provide protection and peace of mind when our customers need it most. The Director Network Operations Center is responsible for leading the Network Operations Center (NOC) IT team within IT Service Delivery group that supports end to end availability of IT services for the business. The role is responsible for delivery of business service availability by managing the 24 x 7 operations center team within the IT Operations organization. The NOC team is responsible for operating the IT systems, monitoring availability, capturing, and escalating issues, managing datacenter and datacenter assets, and working across teams to ensure that critical business systems are performing and available. The role will work to evaluate, recommend, develop, implement, and maintain the appropriate tools, processes, and procedures to accomplish the vision of the IT Operations organization. The role will provide upkeep and management of various IT asset documentation in systems of records to support the IT Operations organization, and work to shift appropriate operational tasks from other IT teams to the network operations team. The Director Network Operations Center role brings knowledge and future vision for IT Operations functions including strategy, service offerings and organizational development. It serves as a key escalation point for business impacting incidents or outages, in coordination with other operations teams and the broader IT organization. Key Responsibilities: Provide leadership, oversight, and mentor analysts and operators to build a high functioning network operations organization that improves availability and speeds delivery of IT Services: Partner with all areas of IT to identify repeatable tasks that can be shifted to the operations area. Ensure that team executes tasks consistently and quickly. Provide feedback for areas of improvement and automation opportunities of these tasks and broader IT Service delivery. Execute defined operational procedures across open systems and mainframe systems to support routine function and health of the systems, escalating issues as appropriate to other operational, application, or infrastructure teams. Implement capacity management across on premise and remote datacenter assets. Proactively monitor and forecast for potential under or over use of datacenter components needed to meet business requirements. Facilitate end to end asset management of physical assets in the local and remote datacenters. Monitor for and respond to unexpected power, cooling, or other issues in the datacenter. Evaluate monitoring capabilities, business service mapping and relationships, alerting, event management, and ITSM processes and tools for gaps in achieving the vision of the IT operations group. Continually improve our network operations center processes and tools towards achievement of the vision. Assess, manage, and implement technology in the network operations control room to ensure valuable metrics, alerts, events, and incidents are used to support operations staff's ability to monitor our technology systems and environment. Manage a 24x7 staff of analyst to execute operational procedures, and monitor for and respond to user reported and system identified events, incidents, and problems. Document procedures and important information about the systems and environment to support onboarding and training of new personnel. Rotating on call 24x7 escalation manager for IT operations. Develop core policies and procedures as needed for managing assets in local and remote datacenter throughout asset lifecycle. Provide leadership in the participation, planning and management of technical solutions of diverse size and scale Develop short- and long-term technology vision and roadmaps Communicate accurate and useful updates to various levels of IT management, including senior leaders and other management as needed on a timely basis Instill commitment to quality, customer service, ownership, and teamwork Monitor adherence of technical teams to defined processes Ensure goals for teams are being met and manage group commitments Identify potential business opportunities and communicate them to departmental management Make decisions that reflect the best interests of the company Be willing and available to travel as required Be willing and available for after-hours support Other duties as assigned Anticipated Areas of Focus within work responsibilities: 10% Delivery and Execution - Implement, update, and maintain datacenter environmental and asset solutions. Deliver assigned operational tasks on time and with no interruption to business services. 20% People - Acts as a point of escalation for business impacting degradations and outages; Provides leadership, mentoring, and coaching to direct reports; Conducts annual and quarterly reviews, reviewing individual development plans and providing performance feedback; Attracts, retains, develops, and motivates top talent 20% Strategy and Planning - Works with management, other operations teams, and business customers to develop operational processes and procedures to deliver value; Works across local teams to unify strategy and alignment; Identifies and removes potential roadblocks & bottlenecks across large cross-functional teams to support availability of services to business; Participates in and influences development of technology roadmaps within a given portfolio; Drives thought leadership and innovation within a given portfolio 40% Support and Enablement - Point of escalation for high-priority issues and outages as they arise; Provides real time monitoring across IT environment to detect degradations and outages; Maintains asset database in systems of records to support monitoring and management of datacenter, Fields questions from project, product, and support teams; Helps solve technology disputes across local teams; Analyze toolsets to recommend improvements in delivery of end to end business availability for IT services; Evangelizes successful usage of tooling and technology with local teams Qualifications: Education: College Degree Required with experience leading IT teams. Industry certifications a plus. Work Experience: 10 + years IT, 5+ years experience delivering a broad portfolio of technology solutions; experience with mainframe and open systems technologies and datacenter operations, enterprise process understanding needed to advance operational maturity within the organization. Other Requirements: Travel will be minimal and reasonable notice will be given when necessary Employee Benefits: We aim to protect the wellbeing of our employees and their families with a broad benefits offering. In addition to offering comprehensive health, dental and vision insurance, we support emotional wellbeing through mental health benefits and an employee assistance program. Work/life balance is important and Protective offers a variety of paid time away benefits ( e.g. , paid time off, paid parental leave, short-term disability, and a cultural observance day). The financial health of our employees is just as important as physical and emotional health. Some of the financial wellbeing benefits include contributions to healthcare accounts, a pension plan, and a 401(k) plan with Company matching. All employees are encouraged to protect their overall wellbeing by engaging in ProHealth Rewards, Protective's platform to improve wellbeing while earning cash rewards. Eligibility for certain benefits may vary by position in accordance with the terms of the Company's benefit plans. Accommodations for Applicants with a Disability:If you require an accommodation to complete the application and recruitment process due to a disability, please email ************************. This information will be held in confidence and used only to determine an appropriate accommodation for the application and recruitment process. Please note that the above email is solely for individuals with disabilities requesting an accommodation. General employment questions should not be sent through this process. We are proud to be an equal opportunity employer committed to being inclusive and attracting, retaining, and growing an inclusive workforce.