National General Insurance jobs in Wilmington, NC - 1136 jobs

Join Our Team as a Client Relationship Manager - Cultivate Strong Partnerships and Drive Client Success! Are you passionate about building meaningful relationships, enhancing client satisfaction, and delivering exceptional service? We're looking for a proactive and people-focused Client Relationship Manager to join our dynamic team. In this role, you'll be the key liaison between our organization and our clients-ensuring a positive, results-driven experience every step of the way. Why You'll Love This Role 💼 Supportive Onboarding & Training: Whether you're a seasoned client manager or just starting out, we provide comprehensive training and tools to help you succeed. ⏰ Flexible Work Options: Full-time or part-time roles available with remote flexibility. 📈 Professional Growth: Clear pathways for advancement into leadership, business development, or strategic account management roles. 💰 Competitive Compensation: Base salary plus performance-based bonuses and incentives. Key Responsibilities Build and nurture strong, long-term relationships with clients. Serve as the primary point of contact, ensuring client needs are met with excellence and care. Understand client goals and collaborate with internal teams to deliver tailored solutions. Monitor client satisfaction, resolve issues, and continuously improve the client experience. Track account activity, prepare performance reports, and recommend improvements. Identify opportunities for upselling, cross-selling, and deepening client partnerships. What We're Looking For ✔ Exceptional communication and interpersonal skills ✔ Strong problem-solving and conflict-resolution abilities ✔ Organized, detail-oriented, and capable of managing multiple client accounts ✔ A service-oriented mindset with a focus on client success ✔ Experience in account management, customer service, or client relations is a plus (but not required) Perks & Benefits ✅ Paid training and continuous support ✅ Health insurance and retirement plan options ✅ Performance-based bonuses and recognition programs ✅ Advancement opportunities into senior leadership and strategic roles Ready to Make a Difference? If you're excited about building lasting client relationships and helping clients achieve their goals, we'd love to connect with you! 👉 Apply today and join us as a Client Relationship Manager-where service meets success.

GAT is seeking dynamic individuals to join its team of aviation professionals. Classification: Variable Hour, Non-Exempt Job Summary: Customer Service Supervisor is responsible for supervising all functions of the airline customer service operations, which include, but are not limited to: auditing flight paperwork to ensure compliance, complete personnel evaluations on leads and trainers. Coordinates proper handling of OJI's including the acquisition of medical attention and corporate reporting. Ensuring compliance with all safety policies and procedures and working conditions for the entire operation. Attend safety meetings, team meetings, etc., and other airport forums. Handle all location personnel functions, ensuring proper personnel coverage on a daily basis. Serve as the liaison with airline customers as well as local airport authorities. Job Responsibilities: Monitoring and responsibility for the safe and efficient operation of all airline ground support equipment Reporting discrepancies that may exist both functional and mechanical on the ground support equipment; Coordinating between each assigned carrier to ensure that service for cargo and baggage meets the needs of the carrier to ensure on-time schedules are met Responsible for equipment and ensuring its safe and efficient operating status; Confer with other supervisors and managers to coordinate activities with other departments; Determining manpower requirements; ensuring disciplinary procedures are conducted in a fair, timely, and consistent manner; Ability to comply with attendance/tardiness standards. Able to perform under pressure and within fixed time constraints Read and interpret aircraft weight and balance loading instructions, hazardous materials identification labels, aircraft loading manifest, and baggage routing tags Follows and complies with all federal, state, municipal, airport authority, and carrier rules and regulations Ensure crews are being briefed before flights on positions to take and how flight will work Other duties as assigned Requirements: Strong understanding of Airline Customer Service Experience in the Airport Ground Handling business. Must possess computer experience (6+ months) and knowledge of Microsoft Word and Excel Ability to navigate electronic devices (phones, computers, fax machines, printers, timeclock, etc). A proven track record in supervising a business unit. Experience in operational planning and resource allocation. Working knowledge of GSE maintenance issues. Experience and understanding of commercial issues in aviation. Must have a High School diploma, GED Must be at least 18 years of age Capable of processing information in a timely manner Must have and maintain a Valid Driver's License Able to proficiently speak, read, and write in English Basic computer literacy Previous ramp or airline experience Must successfully complete all training requirements and maintain certifications throughout employment Must clear an FBI fingerprint background check Must successfully complete all required training Physical Requirements: Must be physically fit to perform the duties of the job including but not limited to standing, lifting, bending, pushing, and pulling for extended periods of time Capable of repetitively lifting up to 70 pounds in confined spaces and repetitively Must be physically fit to perform the duties of the job Willing to work outside in all types of weather conditions with exposure to loud noises Specific Working Hours Must be able and flexible to work variable shifts, weekends, and holidays Specific shifts to be determined Must be able to work extended hours on short notice during non-routine operations GAT Airline Ground Support, as an equal opportunity employer, makes hiring decisions based on business needs and the best-qualified candidates available and does not discriminate in its employment decisions on the basis of any protected category. GAT Airline Ground Support is a drug-free workplace and conducts random drug tests. Employment with GAT Airline Ground Support is contingent upon a clean driving record, 10-year Criminal History records check, and drug screen as required. You must also have proof of high school or GED completion.

Job Description World Insurance Associates (“World”) is a unique financial services organization with a global network of brokers and specialists who empower people to make informed decisions to improve their risk management outcomes, modernize their benefits programs, and help them achieve their long-term financial goals. Founded in 2011, World is one of the fastest-growing, Top 25 insurance brokers in the U.S. with nearly 3,000 employees in more than 300 offices across North America and the U.K. World specializes in personal and commercial insurance, surety and fidelity bonding, employee and executive benefits, investment advisory and retirement plan services, and payroll & HR solutions. Position Summary Independently leads client strategy, service, and renewal messaging primarily for large market accounts. Creates multiple opportunities to engage and diagnose complex needs proactively and determines strategic direction to meet the customer's evolving needs and selling all of World. Primary Responsibilities Create and deliver WIA service plan Prepare for and facilitate internal and external strategy meeting Reviews exposures against coverages and performs gap analysis Consults with the Placement team, providing advanced industry knowledge resulting in positive outcomes for clients Review, finalize and facilitate proposal meeting Document clients order to bind and review binder for accuracy Facilitates post renewal meeting Leads stewardship planning and delivery Oversight of confirmation of coverage, policies, endorsements, and audits as applicable Reviews contracts for adequate coverage Review and deliver loss runs summary Work Experience 5+ years' experience in Commercial Property & Casualty with a comprehensive understanding of insurance coverages with knowledge of both guaranteed cost and loss sensitive program designs Professional Licenses/Certifications Must hold state Property & Casualty Insurance License Essential Skills/Competencies Has a deep and thorough understanding of client requirements, competitive markets, industry trends and is recognized internally and externally as a subject matter expert. Able to act as a mentor or coach to junior staff Understands technology platforms quickly and is proficient in Excel (formulas, charts and tables). Hands on personal approach to customer service. Easily gains trust and support of peers. Able to work in a team environment. Strong written, oral, and interpersonal communication skills. Work output is consistent and accurate. Able to work ahead of schedule. Highly detailed and organized. Able to apply these skills in a fast-paced environment. Strong problem solving, critical thinking and multi-tasking skills. Able to provide resolution to a diverse range of problems. Uses critical thinking to identify key barriers to resolve complex situations. Solves complex problems by taking a new perspective. Able to develop short- and long-term strategies that have a high impact on client/prospects and the business. Anticipates obstacles and identifies ways to overcome them. Education High school diploma or equivalent Physical Demands & Working Conditions Office work involves working at a desk most of the time, using a stand-up/sit-down adjustable desk. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently to lift, carry, push, pull, or otherwise move objects. Typing, grasping, and repetitive motion typically is required every day, and walking and standing are required occasionally. Equal Employment Opportunity At World Insurance Associates (WIA), we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our products, and our community to flourish. WIA is honored to be an equal opportunity workplace. We are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, age, citizenship, marital status, disability, gender identity, sexual orientation, or Veteran status. In addition, WIA makes reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant or employee with a disability, unless the accommodation would impose an undue hardship on the operation of our business. To Executive Search Firms and Staffing Agencies World does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered World's property, and World will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting World's Human Resources Talent Department. #LI-MF1 Powered by JazzHR VaUMdTC7SA

About Us: Insight Service Group (ISG) is a national investigative services firm specializing in cost containment and anti-fraud related services. We are dedicated to maintaining the highest standards of integrity and transparency within our operations. Our Special Investigations Unit (SIU) plays a vital role in identifying and mitigating risks associated with fraud and misconduct. Job Description: We are seeking a meticulous and experienced SIU Investigator to join our team. The ideal candidate will be responsible for conducting comprehensive investigations into potential fraud and misconduct. This role involves a variety of investigative tasks aimed at gathering evidence and supporting our commitment to ethical practices. Key Responsibilities: Conduct scene recreations to analyze incidents thoroughly. Assess and document intersection light sequences relevant to investigations. Obtain both recorded and written statements from witnesses, claimants, and involved parties. Retrieve necessary documents and materials to support investigations. Procure notarized affidavits to enhance the credibility of evidence. Perform wellness checks to ensure the safety and well-being of individuals involved. Conduct unannounced visits as part of investigative protocols. Engage in neighborhood and witness canvassing to gather additional information. Compile detailed reports that include time-stamped photos and/or videos to support findings. Qualifications Candidates must have the following qualifications: Insurance Experience, Worker's Compensation, Auto, Liability, or similar SIU experience. A reliable vehicle, computer, and cell phone. A digital video camera with date and time stamp capability. Be proficient in web-based systems, and ability to write detailed reports. Ability and willingness to travel as necessary. Ability to work independently and complete cases successfully with little supervision. Additional Requirements Need to maintain a minimum auto insurance coverage of $150,000 / $250,000 Must maintain a valid, unrestricted driver's license Must provide a copy of a recent driver history report Ability to show documentation for both prior to hire We are hiring employees not subcontractors. ***Current North Carolina Private Investigator License Required*** North Caroline Agency: BPN 006586P7M

Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead - our policyholders count on us to be there when it matters most. It's a big ask, but it's one that we have the power to deliver when we work together. We collaborate and innovate - pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it's the right thing to do. Pacific Life is more than a job, it's a career with purpose. It's a career where you have the support, balance, and resources to make a positive impact on the future - including your own. We're expanding to Charlotte, North Carolina. Opening later this year, our Charlotte office will become our third major U.S. location. Over the next five years, we plan to grow our Charlotte team to approximately 300 employees. While construction is underway, we are opening an interim location in early 2026, less than a mile from the Queensbridge Collective. This interim location will support our growing team through 2028, offering the resources and flexibility needed to build momentum as we establish our presence in the region. With convenience, lifestyle, and community built into the surroundings, our Charlotte office reflects Pacific Life's commitment to creating spaces where employees can thrive, professionally and personally. We're actively seeking talented Actuarial professionals for our internal rotation program at Pacific Life in Charlotte, NC. This opportunity follows a hybrid schedule of four days in the office (on-site). If you are not currently located near Charlotte, you will be required to relocate. We offer comprehensive relocation assistance. As an Associate Actuary with an ASA credential, you will automatically be enrolled in our Student Actuarial Rotation Program. The purpose of the Program is to develop and broaden the skills, knowledge, and breadth of experience of actuaries across Pacific Life. ASA actuary students typically rotate every 2 years to provide exposure to multiple functional areas, products, and technologies. The Actuarial Student Program provides competitive benefits designed to encourage and assist with progress toward the Fellowship designation including paid study time, expense reimbursement for registration fees and study materials, along with special bonuses and raises associated with passing exams and modules. How you will make an impact: Actively pursue the FSA credential by participating in the Student Actuarial Rotation Program Perform analyses to assess and manage risk associated with insurance and other financial products & instruments Analyze and provide counsel to business leaders regarding the economic and financial costs of risk and uncertainty for the business Use knowledge of advanced statistical analysis, predictive modeling analytics, financial accounting, and/or actuarial research to develop, test, and validate models used in business decisions. Monitor and analyze laws and regulation developments applicable to functional area operations Consider internal and external statistical trends, factors, issues, and data impacting results as well as the company's business goals and strategies in analyses, recommendations, and/or decisions. The experience you bring (required): Bachelor's degree in Actuarial or a related field ASA designation in pursuit of FSA Applies advanced actuarial concepts and analytical techniques to design, build, and interpret complex models for life insurance products, providing insights that influence business decisions and improve financial outcomes. What makes you stand out: 4+ years of direct actuarial experience Gameplan to obtain the FSA designation Demonstrated technical depth by explaining trends and downstream impacts, taking ownership of processes (not just tasks), and applying in-depth knowledge in actuarial topics. Specific examples of decision-making through sound analysis, reasonability checks, and clear articulation of how work impacts overall financial and business outcomes. Intentional communication with diverse stakeholders, tailoring messaging for different audiences and representing team interests while building cross-functional relationships. Proactive processes improvements by-way-of identifying automation opportunities, recommending workflow enhancements, and challenging the status quo to optimize outcomes. Experienced strategic agility by adapting quickly to changing priorities, foreseeing future problems, and designing solutions that align with team and enterprise goals. Base Pay Range: The base pay range noted represents the company's good faith minimum and maximum range for this role at the time of posting. The actual compensation offered to a candidate will be dependent upon several factors, including but not limited to experience, qualifications and geographic location. Also, most employees are eligible for additional incentive pay. Charlotte, NC salary range Associate Actuary: $113,490 - $138,710 - ASA Designation You can be who you are. We are committed to a culture of diversity and inclusion that embraces the authenticity of all employees, partners and communities. We support all employees to thrive and achieve their fullest potential. What's life like at Pacific Life? Visit Instagram.com/lifeatpacificlife Your Benefits Start Day 1 Your well-being is important to Pacific Life, and we're committed to providing you with flexible benefits that you can tailor to meet your needs. Whether you are focusing on your physical, financial, emotional, or social wellbeing, we've got you covered. Prioritization of your health and well-being including Medical, Dental, Vision, and Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents Generous paid time off options including: Paid Time Off, Holiday Schedules, and Financial Planning Time Off Paid Parental Leave as well as an Adoption Assistance Program Competitive 401k savings plan with company match and an additional contribution regardless of participation EEO Statement: Pacific Life Insurance Company is an Equal Opportunity /Affirmative Action Employer, M/F/D/V. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at Pacific Life Insurance Company. Base Pay Range: The base pay range noted represents the company's good faith minimum and maximum range for this role at the time of posting. The actual compensation offered to a candidate will be dependent upon several factors, including but not limited to experience, qualifications and geographic location. Also, most employees are eligible for additional incentive pay. Your Benefits Start Day 1 Your wellbeing is important to Pacific Life, and we're committed to providing you with flexible benefits that you can tailor to meet your needs. Whether you are focusing on your physical, financial, emotional, or social wellbeing, we've got you covered. Prioritization of your health and well-being including Medical, Dental, Vision, and Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents Generous paid time off options including: Paid Time Off, Holiday Schedules, and Financial Planning Time Off Paid Parental Leave as well as an Adoption Assistance Program Competitive 401k savings plan with company match and an additional contribution regardless of participation You Can Be Who You Are We are committed to a culture of diversity and inclusion that embraces the authenticity of all employees, partners and communities. We support all employees to thrive and achieve their fullest potential. What's life like at Pacific Life? Visit Instagram.com/lifeatpacificlife EEO Statement: Pacific Life Insurance Company is an Equal Opportunity /Affirmative Action Employer, M/F/D/V. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at Pacific Life Insurance Company.

The Company At Utica National Insurance Group, 1,400 employees countrywide take our corporate promise to heart every day: To make people feel secure, appreciated, and respected. Utica National Insurance Group is an "A" rated $1.7B award-winning, nationally recognized property & casualty insurance carrier. Operating along the Eastern half of the United States, our Home Office is based in Central New York, with Regional Office locations including Buffalo, Boston, Charlotte, NYC, Atlanta, Dallas, Columbus, Richmond, and Chicago. What you will do You'll be responsible for investigating, evaluating, negotiating, and resolving primarily New York commercial general liability claims with moderate complexity. With skills in detail orientation and analysis, you will interpret coverage and prepare coverage letters as well as handle risk transfer. Consultation with supervisors on more complex coverage will occur as needed and this role will provide exposure to litigated claims. This position requires strong claims handling acumen with an understanding of state laws and requirements. Key responsibilities Investigate, evaluate, negotiate and resolve commercial general liability claims in a fair and timely manner. Thoroughly evaluate and analyze coverage and draft comprehensive coverage position letters. Manage the defense of more complex regional commercial general liability claims in multiple jurisdictions in accordance with leading practices. Manage non-litigated and some litigated claims. Operate on an independent basis with little supervision and settle claims within assigned authority. Effectively manage expenses. Attend mediations, trials and hearings as needed to include interaction with insureds, agents, and legal representatives. Review court decisions, laws and coverage interpretations and have a broad knowledge and understanding of the law and claim practices. Able to work independently and serve as a mentor to lesser experienced team members. What you need Four year degree or equivalent experience. 5+ years of claim handling experience with commercial general liability experience preferred. Experience in handling litigated files preferred. Knowledge of NY venues strongly preferred. Licensing Required to obtain your license(s) as an adjuster in the state(s) in which you are assigned to adjust claims. Licensing must be obtained within the timeframe set forth by the Company and must be maintained as needed throughout your employment. Salary range: $75,000-$109,500 The final salary to be paid and position within the internal salary range is reflective of the employee's work experience, their geographic location, education, certification(s), scope and responsibilities in the role, and additional qualifications. Benefits We believe strongly that talented people are core to our success and are attracted to companies that provide competitive pay, comprehensive benefits packages, career advancement and challenging work opportunities. We offer a Comprehensive Benefits Plan for full time employees that include the following: Medical and Prescription Drug Benefit Dental Benefit Vision Benefit Life Insurance and Disability Benefits 401(k) Profit Sharing and Investment Plan (Includes annual Company financial contribution and discretionary Profit Sharing contribution based upon annual company financial results) Health Savings Account (HSA) Flexible Spending Accounts Tuition Assistance, Training, and Professional Designations Company-Paid Family Leave Adoption/Surrogacy Assistance Benefit Voluntary Benefits - Group Accident Insurance, Hospital Indemnity, Critical Illness, Legal, ID Theft Protection, Pet Insurance Student Loan Refinancing Services Care.com Membership with Back-up Care, Senior Solutions Business Travel Accident Insurance Matching Gifts program Paid Volunteer Day Employee Referral Award Program Wellness programs Additional information This position is a full time salaried, exempt (non overtime eligible) position. Utica National is an Equal Opportunity Employer. Apply now and find out what it's like to be a part of an amazing team, thrive in an exciting environment and work for a company you can be proud of. Once you complete your application, you can monitor your status in the hiring process by logging into your profile. A representative from our Talent Acquisition team will be in touch regarding any change in your candidacy. #LI-HL1

About Brightway Established in 2008, Brightway has grown to become one of the largest privately-owned property/casualty insurance distribution companies in the U.S. with more than 350 agencies in 38 states and more than $1.4 billion in annual premiums. Brightway is a purpose and core value-driven organization. We provide a blueprint for a future-proofed life. Through our successful model, agency owners focus on protecting their clients most important assets through consultation, curated choice, and confidence. While Brightway focuses on our agency owners through back office, marketing support, and constant learning and development. Additionally, Brightway builds, integrates, and launches best-in-class and proprietary technology to help our agency owners better connect with clients to deepen relationships and drive success. Scope The Engagement Center ensures that Brightway clients receive exceptional service. This position provides a broad range of insurance-related customer service and business development support, by cultivating, maintaining, and enhancing an organization's relationships with its clients & Agency Owners. This role contributes to Brightway s retention, and community-building efforts with carriers, ensuring seamless service delivery. This individual will play a pivotal role in ensuring that clients feel valued and understood, which is crucial to fostering long-term loyalty and satisfaction. Job Responsibilities Client Interaction & Support: Manage inbound requests via phone, email, and other communication channels, ensuring timely and effective resolutions. Provide exceptional service by addressing inquiries, processing requests, and resolving concerns with professionalism and efficiency. Documents interactions accurately in CRM and other systems. Sales & Retention: Proactively engage and maintain relationships with clients through outbound calls to offer additional products, policy reviews, and solutions tailored to their needs. Implement upsell and cross-sell opportunities to drive business growth while ensuring client satisfaction. Drive policy renewals and retention efforts by educating clients on coverage options and benefits. Process Improvement & Collaboration: Leverage emerging technology to streamline workflows, improve efficiency, and enhance the client experience. Actively participate in training and continuous learning initiatives to stay updated on industry trends and company policies. Collaborate with internal teams and external agents to improve service quality and operational effectiveness. Skills, Licenses, Certifications Must obtain a personal lines insurance license within 60 days of employment Strong customer service mindset with a passion for delivering exceptional experiences. Ability to learn and effectively use Brightway systems, CRM tools, and insurance platforms High level of accuracy, attention to detail, and ability to multitask in a fast-paced environment. Excellent verbal and written communication skills; ability to simplify complex insurance terms for customers Analytical problem-solving skills with the ability to assess customer needs and present logical solutions. Demonstrated ability to work both independently and as part of a team, contributing to shared goals. Tech-savvy with a willingness to adopt and leverage new tools and processes. Education and Experience This position requires a bachelor s degree and 2-4 years experience in a customer service or sales environment. Education or experience focused on insurance, risk management or entrepreneurship is preferred, but not required. This position is onsite in Charlotte, North Carolina. Equal Employment Opportunity: Brightway Insurance is committed to creating a diverse and inclusive workplace that values and respects the contributions of all individuals. We are an equal opportunity employer and do not discriminate based on race, color, national origin, sex, age, disability, religion, sexual orientation, gender identity, or any other characteristic protected by applicable law. We believe that a diverse workforce is essential to our success and fosters innovation, creativity, and collaboration. We are dedicated to ensuring that our hiring, promotion, and training practices reflect this commitment. We encourage applications from individuals of all backgrounds and experiences and look forward to building a diverse team that reflects the communities we serve.

Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead - our policyholders count on us to be there when it matters most. It's a big ask, but it's one that we have the power to deliver when we work together. We collaborate and innovate - pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it's the right thing to do. Pacific Life is more than a job, it's a career with purpose. It's a career where you have the support, balance, and resources to make a positive impact on the future - including your own. We're actively seeking a talented Data Center & Infrastructure Manager to join our Cloud & Compute Platforms team in our Charlotte, North Carolina office. Relocation Assistance may be provided. As a Data Center & Infrastructure Manager you'll move Pacific Life, and your career, forward playing a critical role in supporting Pacific Life's growth and technology modernization. You will fill a new role that sits on a team of 29 people in the Pacific Life Technology division. Your colleagues will include fellow infrastructure professionals. Reporting directly to the Director, you will oversee the day-to-day operations of our data center, computing platform, server, storage, and cloud infrastructure. You will lead a team of professionals, ensuring high availability, efficiency, and security, while executing on the strategic vision set by the Director and executive leadership. How you'll help move us forward: * Execute the operational roadmap for data center operations, ensuring alignment with business and IT objectives as defined by the Director. * Lead and mentor a team of infrastructure platform engineering professionals, fostering a culture of excellence, collaboration, and continuous improvement. * Oversee capacity planning, ensuring scalability and optimal resource utilization. * Implement and maintain industry best practices for security, compliance, and operational efficiency. * Ensure high levels of uptime and reliability through proactive maintenance and incident response strategies. * Manage vendor relationships and support contract negotiations for facility management and hardware procurement, as delegated by the Director. * Support the development and execution of disaster recovery and business continuity plans. * Monitor industry trends and emerging technologies, providing recommendations to the Director for continuous improvement. * Collaborate with other managers, directors, and stakeholders to ensure operational alignment with broader IT and business goals. * Provide direct leadership to data center staff, including performance management, coaching, and professional development. * Develop and implement departmental plans and priorities in coordination with the Director. The experience you bring: * 8+ years of experience in data center management, IT infrastructure, or related fields. People leadership experience is required. * 4-year degree or equivalent experience * Experience supporting global, multi-site data center operations in a large enterprise environment. * Strong understanding of networking, server infrastructure, cloud technologies, and hybrid environments. * Expertise in data center power and cooling systems, redundancy planning, and energy efficiency best practices. * Familiarity with compliance and security frameworks such as ISO 27001, SOC 2, HIPAA, and GDPR. * A demonstrated ability to build and lead high-performance teams. * Experience with budgeting and cost optimization strategies, supporting the Director in financial management. * Hands-on experience with disaster recovery planning, incident management, and operational risk mitigation. * Familiarity with automation, monitoring, and management tools for optimizing data center performance. * Experience working in regulated industries or high-availability environments (e.g., finance, healthcare, etc.). * Strong communication and leadership skills, with the ability to engage both technical teams and management. What makes you stand out: * The ability to manage hybrid cloud infrastructures and integrate on-premises data centers with public cloud providers. * Experience leading people in multiple geographical regions and countries. * Experience implementing automation or AI-driven optimization strategies for data centers. * Strong industry relationships and awareness of emerging data center trends. * Experience managing container platforms. * Success in supporting major data center migrations, expansions, or consolidations. * Relevant certifications (e.g., data center, cloud, or security). * Experience with Infrastructure as Code and automated configuration management. * Experience automating CMDB data updates for asset management. You can be who you are. We are committed to a culture of diversity and inclusion that embraces the authenticity of all employees, partners and communities. We support all employees to thrive and achieve their fullest potential. What's life like at Pacific Life? Visit Instagram.com/lifeatpacificlife #LI-KP1 Base Pay Range: The base pay range noted represents the company's good faith minimum and maximum range for this role at the time of posting. The actual compensation offered to a candidate will be dependent upon several factors, including but not limited to experience, qualifications and geographic location. Also, most employees are eligible for additional incentive pay. $134,820.00 - $164,780.00 Your Benefits Start Day 1 Your wellbeing is important to Pacific Life, and we're committed to providing you with flexible benefits that you can tailor to meet your needs. Whether you are focusing on your physical, financial, emotional, or social wellbeing, we've got you covered. * Prioritization of your health and well-being including Medical, Dental, Vision, and Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents * Generous paid time off options including: Paid Time Off, Holiday Schedules, and Financial Planning Time Off * Paid Parental Leave as well as an Adoption Assistance Program * Competitive 401k savings plan with company match and an additional contribution regardless of participation EEO Statement: Pacific Life Insurance Company is an Equal Opportunity /Affirmative Action Employer, M/F/D/V. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at Pacific Life Insurance Company.

Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead - our policyholders count on us to be there when it matters most. It's a big ask, but it's one that we have the power to deliver when we work together. We collaborate and innovate - pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it's the right thing to do. Pacific Life is more than a job, it's a career with purpose. It's a career where you have the support, balance, and resources to make a positive impact on the future - including your own. We're actively seeking a talented Senior Network Engineer to join our team in our Charlotte, NC office. * This role is hybrid, located in our brand-new Charlotte, NC office. We believe in empowering our employees to get work done both in and out of the office. Pacific Life is investing in its global network and security to support its digital transformation journey. As such, we are searching for a Network Engineer to join a small team to help us transform our network and to protect our customers and brand. This engineer will design, implement, maintain, and support our growing network infrastructure. This person will also collaborate with our corporate security team to design and build security controls to protect our environment. The successful candidate will have served in a similar role in a Fortune 500 environment and will have significant experience in supporting global networks. How you'll help move us forward: * Implement products, platforms, software, hardware, or appliance-based solutions related to network and network security. * Interface with management and vendors to develop and implement new solutions to meet business requirements. * Design and manage the rollout of various network infrastructures with necessary capacity planning, performance tuning, and configuration optimization * Perform network maintenance and system upgrades including service packs, patches, hot fixes and security configurations * Maintain network security across the global enterprise; analyze networks for security threats. Monitor organization's networks for security breaches and investigates violations when they occur. * Use network tools for administration, maintenance, automation, and visualization reporting * Develops technical documentation describing the deployment, configuration, and management of network infrastructure. * Participates in IT security audits. Responds to existing audits and ensures required controls are implemented as required. * Builds strong relationships outside of IT to understand business needs. Communicates complex details in a way that people can understand. Advocates for the end user and stakeholder by becoming associated with the products, empathizing with and understanding user needs. The experience you bring: * Must have a minimum of 7 years of experience in IT, configuring and installing various network devices and services (e.g., routers, switches, firewalls, load balancers, VPN, QoS) * Candidate must have advanced technical skills and experience with the following L2 and L3 protocols and technologies such as IPSec, DMVPN, BGP, OSPF, VPC, QoS, 802.1x. Be familiar with Cisco IOS, IOS-XE and NXOS. * Candidate must be familiar with various platforms - NetScaler, F5, Riverbed, Palo Alto, Cisco (Catalyst, ISR, ASR, Nexus, ASA/FTD). Cisco ACI is a plus. * Must have an understanding of open-source and other tools to assist in monitoring, troubleshooting and performance analysis. * Must have excellent communication and problem-solving skills, attention to detail * One or more of the following certifications: Cisco CCNP, Cisco CCIE * Flexible schedule, including the ability to work nights and weekends * B.S/MS in Engineering and/or Computer Science or equivalent experience You can be who you are. People come first here. We're committed to an inclusive workforce. Learn more about how we create a welcoming work environment through Inclusion at ******************** What's life like at Pacific Life? Visit Instagram.com/lifeatpacificlife. #LI-TM1 Base Pay Range: The base pay range noted represents the company's good faith minimum and maximum range for this role at the time of posting. The actual compensation offered to a candidate will be dependent upon several factors, including but not limited to experience, qualifications and geographic location. Also, most employees are eligible for additional incentive pay. $122,040.00 - $149,160.00 Your Benefits Start Day 1 Your wellbeing is important to Pacific Life, and we're committed to providing you with flexible benefits that you can tailor to meet your needs. Whether you are focusing on your physical, financial, emotional, or social wellbeing, we've got you covered. * Prioritization of your health and well-being including Medical, Dental, Vision, and Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents * Generous paid time off options including: Paid Time Off, Holiday Schedules, and Financial Planning Time Off * Paid Parental Leave as well as an Adoption Assistance Program * Competitive 401k savings plan with company match and an additional contribution regardless of participation You Can Be Who You Are We are committed to a culture of diversity and inclusion that embraces the authenticity of all employees, partners and communities. We support all employees to thrive and achieve their fullest potential. What's life like at Pacific Life? Visit Instagram.com/lifeatpacificlife EEO Statement: Pacific Life Insurance Company is an Equal Opportunity /Affirmative Action Employer, M/F/D/V. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at Pacific Life Insurance Company.

Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead - our policyholders count on us to be there when it matters most. It's a big ask, but it's one that we have the power to deliver when we work together. We collaborate and innovate - pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it's the right thing to do. Pacific Life is more than a job, it's a career with purpose. It's a career where you have the support, balance, and resources to make a positive impact on the future - including your own. We're actively seeking a talented Senior Fixed Income Investment Operations Analyst to join our Fixed Income Operations team in Charlotte, NC. The team provides full Operational, Middle Office support to Portfolio Management, Credit Analysis and Pension Risk Transfer teams. As a Senior Fixed Income Investment Operations Analyst, you'll play a critical role in supporting Investment Operations through the accurate, timely, and comprehensive management of Security Master File (SMF) data. This role ensures the integrity of investment data across trading platforms, investment accounting systems, and external data sources including third-party investment managers and custodians. The ideal candidate will be a data-driven professional with a passion for data governance, operational efficiency, and cross-functional collaboration. How you'll help move us forward: Perform daily reconciliation of Security Master data across internal and external systems. Track and maintain updates to security attributes including coupons, schedules, ratings, and payment terms. Research and resolve discrepancies between trading and accounting systems. Leverage querying tools to extract and analyze targeted security details. Run automated validation checks to identify and address data quality issues. Create and maintain reports to identify missing or inconsistent data. Collaborate with Operations, Accounting & Reporting (A&R), Enterprise Risk Management (ERM), and other teams to ensure data accuracy. Produce timely and accurate 'gold-copy' investment data across assigned domains. Execute and analyze daily and periodic data quality control queries. Troubleshoot and resolve data feed issues, escalating when necessary. Support regulatory and internal reporting requirements. Identify process improvement opportunities and implement solutions to enhance data quality and operational efficiency. Conduct root cause analysis of data errors and implement corrective actions. Develop deep knowledge of assigned funds and securities to support global operational processes. Participate in system testing, monitoring, and project-related activities. Create, maintain, and enhance procedures and workflows to support data integrity and compliance. Monitor end-of-day processing to ensure accurate data flow to downstream systems. Provide support for ad hoc requests and coverage for team responsibilities as needed. The experience you bring: 5+ years of experience in investment operations or other investment-related role Hands on experience maintaining and reconciling Security Master data College degree in finance, accounting, or equivalent work experience. Working knowledge of the following systems: Bloomberg, Excel, Business Objects, ePAM, MS Office Suite Proficiency in data querying tools (e.g., SQL, Python, Excel). Substantial experience with trading platforms, investment accounting systems, and custodian data feeds. Excellent analytical, problem-solving, and organizational skills. Strong communication and interpersonal skills with the ability to collaborate across teams. Demonstrate ownership and accountability for data accuracy and integrity. Work effectively across departments and with external partners. Manage multiple priorities and adapts to changing business needs. Ensure high-quality outputs and thorough analysis. What will make you stand out: Experience with data governance frameworks and data quality initiatives. Familiarity with regulatory reporting requirements. Knowledge of data visualization tools (e.g., Power BI, Tableau). Project management experience including documenting requirements Expertise in Corporate Action Events You can be who you are. People come first here. We're committed to an inclusive workforce. Learn more about how we create a welcoming work environment at ******************** What's life like at Pacific Life? Visit Instagram.com/lifeatpacificlife. #LI-AJ1 Base Pay Range: The base pay range noted represents the company's good faith minimum and maximum range for this role at the time of posting. The actual compensation offered to a candidate will be dependent upon several factors, including but not limited to experience, qualifications and geographic location. Also, most employees are eligible for additional incentive pay. $43.97 - $53.74 Your Benefits Start Day 1 Your wellbeing is important to Pacific Life, and we're committed to providing you with flexible benefits that you can tailor to meet your needs. Whether you are focusing on your physical, financial, emotional, or social wellbeing, we've got you covered. Prioritization of your health and well-being including Medical, Dental, Vision, and Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents Generous paid time off options including: Paid Time Off, Holiday Schedules, and Financial Planning Time Off Paid Parental Leave as well as an Adoption Assistance Program Competitive 401k savings plan with company match and an additional contribution regardless of participation You Can Be Who You Are We are committed to a culture of diversity and inclusion that embraces the authenticity of all employees, partners and communities. We support all employees to thrive and achieve their fullest potential. What's life like at Pacific Life? Visit Instagram.com/lifeatpacificlife EEO Statement: Pacific Life Insurance Company is an Equal Opportunity /Affirmative Action Employer, M/F/D/V. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at Pacific Life Insurance Company.

About Judi Health Judi Health is an enterprise health technology company providing a comprehensive suite of solutions for employers and health plans, including: Capital Rx, a public benefit corporation delivering full-service pharmacy benefit management (PBM) solutions to self-insured employers, Judi Health™, which offers full-service health benefit management solutions to employers, TPAs, and health plans, and Judi , the industry's leading proprietary Enterprise Health Platform (EHP), which consolidates all claim administration-related workflows in one scalable, secure platform. Together with our clients, we're rebuilding trust in healthcare in the U.S. and deploying the infrastructure we need for the care we deserve. To learn more, visit **************** Position Summary We are looking for a detail-oriented and proactive Project Manager to lead the successful delivery of complex initiatives across cross-functional teams. This role requires strong leadership, communication, and organizational skills to manage both the people and process aspects of project execution. Position Responsibilities: Project Leadership & Delivery Manage one large, complex project with multiple communication channels or several smaller projects simultaneously. Define and maintain project scope, objectives, and deliverables by translating business, clinical, or technical requirements into actionable plans that operate within Capital Rx's existing agile framework. Team & Stakeholder Management Work closely with internal subject matter experts as well as cross functional parties from sales, operations, compliance, product, scrum team, and others to identify project needs Interact daily with product managers and scrum teams with effective and efficient communications to ensure proper tracking of project roadmap and hold all project team members accountable for accurate and timely completion of assigned tasks. Communication & Risk Management Maintain open and consistent communication with all stakeholders through regular status updates and feedback loops. Identify, track and report project progress, risks and if necessary, present a plan to leadership and stakeholders during weekly status meetings and other internal meetings. Ability to compile and present project reports to upper-level management on a regular basis. Process & Compliance Oversight Establish and manage project tracking systems and tools (e.g., Jira, Confluence, Smartsheet, etc.) to support agile workflows and task execution. Ensure project deliverables meet quality standards, compliance requirements, and stakeholder expectations. Responsible for adherence to the Judi Health Code of Conduct including reporting of noncompliance. A Successful Contributor has: Proven experience managing complex projects in a cross-functional environment. Strong leadership, communication, and organizational skills. Proficiency with project management tools (e.g., Jira, Confluence, Smartsheet, etc.). Familiarity with Agile methodologies and compliance-driven environments is a plus. Self-motivated, ability to work independently, and detail-oriented problem solver with an ability to handle multiple competing priorities in a dynamic environment and collaborate efficiently within the PMO Intellectual and professional curiosity Comfort or experience in a fast-paced, growth-oriented environment Required Qualifications: Bachelor's degree in related field or equivalent experience 2+ years of experience in a Project Management role; PMP preferred Experience with pharmacy benefit management, health plans or other health care companies preferred. Salary Range$100,000-$115,000 USD All employees are responsible for adherence to the Capital Rx Code of Conduct including the reporting of non-compliance. This position description is designed to be flexible, allowing management the opportunity to assign or reassign duties and responsibilities as needed to best meet organizational goals. Judi Health values a diverse workplace and celebrates the diversity that each employee brings to the table. We are proud to provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, medical condition, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. By submitting an application, you agree to the retention of your personal data for consideration for a future position at Judi Health. More details about Judi Health's privacy practices can be found at *********************************************

About Us At North Carolina Farm Bureau Insurance, we take pride in our strong, community-oriented roots that began right here in North Carolina. In 1953, our company was born out of the need to provide insurance coverage to our farmers and rural communities. Now, with local offices in each of the 100 counties, we provide services to all North Carolinians across the state. Here at NCFB we are a familiar face in the community with a service oriented mindset that truly sets us apart. Guided by our mission, we are deeply committed to both our neighbors and employees. Helping you is what we do best! If you are passionate about making a meaningful impact and value a people-centered culture, we invite you to join us! About the Role Our Claims Department provides outstanding individuals with the opportunity for an exciting and rewarding career. Resolving claims combines the excitement of investigations with the reward of helping people through difficult times. As a Claims Assistant, you will play a crucial role in the efficiency of claims processing, managing administrative tasks, and maintaining claims files. You will support managers, examiners, and adjusters, ensuring smooth daily operations. Education and Experience High School diploma or equivalent preferred. Preference given to applicants with extended education and/or training. Preference will be given to candidates with relevant business experience. Required Skills and Abilities Present a professional and personable attitude and communicate effectively in stressful situations. Possess strong written, verbal, and interpersonal communication skills. Possess strong organizational skills and attention to detail. Proficiency with computer operation and software, including Microsoft Office. Must be reliable and capable of working independently as well with others. Location and Commitments Full-time office role. Reports to our Corporate Office: 5301 Glenwood Ave, Raleigh NC, 27612 All offers are contingent on a Background Check. Responsibilities of the Role Customer Service Duties: Manage in-person client interactions, respond to emails, and provide telephone support. Ensure that all calls and messages are routed to the appropriate team members. Monitor the office email inbox for inquiries and requests. Complete system entries and corrections that include financials, assignments, stop payments, loss reports, and additional tasks. Support adjusters by providing instructions to insured individuals and claimants, ordering appraisals, and generating standard forms and letters, as needed or requested. Mail and Document Processing: Retrieve, process, and prepare mail received from various sources, including USPS, couriers, and electronic formats, for input and distribution. Input documents into claim files through scanning, uploading, and other necessary tasks. Route mail and index/task documents to their intended recipients while recognizing and prioritizing time-sensitive information and original documents. Organize, store, and purge both paper and electronic documents/information according to established guidelines. Perform general office duties including ordering supplies and maintaining and handling service calls for assigned office equipment. Assist the Manager and Examiner in daily claims operations and cross train as needed. This document is intended to outline the essential responsibilities of the position, and does not limit the tasks that may be assigned or amended by the supervisor.

We're seeking motivated Software Engineering Interns to join our dynamic engineering teams for a hands-on, impactful summer experience. As an intern at Jewelers Mutual, you'll work alongside experienced engineers, product managers, and designers to build real solutions that power our business and shape the future of jewelry insurance. This position will contribute to production systems, write code, and gain exposure to modern software development practices in a collaborative, innovative environment. You'll have the opportunity to work across various teams including backend services, frontend development, mobile applications, data platforms, or API development-depending on your interests and our current needs. No matter where you land, you'll be building scalable, secure, and user-friendly solutions that make a tangible impact. WHY Jewelers Mutual: Since 1913 we've been committed to supporting the Jewelry industry and putting customers at the center of everything we do. With over a century of trusted expertise, we're financially strong, forward-thinking, and driven by curiosity. Guided by our core values of Agility, Accountability, and Relevancy, we lead through innovation. As a technology focused organization, we embrace cutting-edge tools and data-driven insights to continuously improve our products, services, and customer experience. Our mission is to be the industry's most trusted advisor by investing in our people, adopting new technologies, and striving for excellence. We're dedicated to fostering growth through collaboration, powered by bold thinking, teamwork, and the passion of our people. Here, you'll: Move fast and embrace change Always look for better ways Grow, thrive, and help shape what's next Join us and be part of a culture where you can make an impact while building your future. What you'll do: Build Real Solutions: Contribute to the design, development, and deployment of features for our microservices, APIs, web applications, mobile apps, or data platforms. Write Production Code: Develop clean, well-tested code that goes into production systems used by jewelry professionals and customers. Collaborate Cross-Functionally: Work closely with engineers, product managers, and designers to deliver cohesive solutions that solve real business problems. Learn Modern Practices: Gain hands-on experience with modern development tools, cloud platforms (AWS), CI/CD pipelines, and agile methodologies. Solve Challenging Problems: Tackle interesting technical challenges related to scalability, security, user experience, and system reliability. Grow Your Skills: Receive mentorship from senior engineers, participate in code reviews, and continuously learn best practices for software development. Make an Impact: See your work go live and contribute to solutions that serve thousands of jewelry businesses and millions of customers. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. What you'll bring: Must be pursuing a Bachelor's degree in Computer Science, Software Engineering, or a related field. Must be junior or senior standing at the time of the internship. Must be able to work full time in Raleigh, NC during the summer with potential opportunity to extend internship to work part-time during the school year. Strong programming skills in one or more languages such as JavaScript/TypeScript, Python, Java, or similar. Strong interest in software development, whether that's backend systems, frontend interfaces, mobile apps, APIs, or data engineering. Ability to break down complex problems, think critically, and develop creative solutions. Strong communication skills and eagerness to work in a team environment. Eagerness to learn and adapt in a fast-paced environment. Excellent organizational skills with attention to detail. What We Offer You: Collaborative Culture: Work alongside talented, passionate peers who value ownership and continuous learning. Community & Giving: Benefit from 50% charitable gift matching and paid volunteer time to support nonprofit causes Great Place to Work Certified: Join a team recognized for an environment of innovation and growth. Accessibility and Accommodations We are committed to providing an inclusive and accessible recruitment process. If you require accommodation at any stage of the application or interview process, please let us know by contacting *************************.

The Cason Group serves insurance professionals by delivering creative sales and service solutions that exceed expectations through Group Benefits, Individual Medical, and Financial Services. Job Title: Benefits Counselor Division: Group Benefits Location: Columbia, SC; Raleigh, NC; Atlanta, GA; Nashville, TN Type: Full-Time; Significant Travel (average 3-6 overnights/month and daily onsite trips 2-5 days/month; increasing significantly in the 4 th Quarter of the year) Hiring Range: $44,000-$47,000 base salary plus bonus incentives (Total Compensation Range: $50,000-$57,000) Commitment: Two-Year Commitment to The Cason Group Our Benefits Education Team provides enrollment services to employer groups. As a Benefits Counselor, you will consult with group employees to educate and explain relevant insurance coverage and benefit options. What Our Benefits Counselors Do: Consult and Collaborate: work with clients in-person, via phone, and virtually to answer questions, explain plan options, and enroll in selected products Coordinate and Communicate: communicate regularly with manager to coordinate schedule and manage enrollments while working with Group Administrators and Advisors to plan on-site meetings Drive Results: meet and exceed defined metrics of success as set by Supervisor, Benefits Counselors and Director, Benefits Education Engage as Team Player: serve in sales call center as needed; provide on-the-job training for new employees Stay Current in Industry: Attend Carrier Seminars and Trainings What We Are Looking For: Bachelor s Degree or equivalent experience in a related field Valid state driver s license Insurance License (or the ability to obtain licensure within the first 60 Days) Excellent communication, interpersonal, and customer services skills as well as the ability to work well with others to secure their support and cooperation Proficiency in Microsoft Office Products including Excel, Outlook, Teams, and Word (and a desired knowledge of general database systems) Willingness to work a flexible schedule with occasional overtime and overnight travel to accommodate group employers schedules Why You Should Work With Us: Excellent Benefits: Health, Dental, Vision, Life, and Disability insurance options 401K Retirement Plan with company contribution Paid Time Off (vacation and holidays) Employee Assistance Program Charitable Matching and Paid Community Service Time

About Us: Insight Service Group (ISG) is a national investigative services firm specializing in cost containment and anti-fraud related services. We provide comprehensive solutions that help our clients mitigate risk and enhance their operational integrity. Job Description: ISG is currently seeking experienced and motivated individuals for Surveillance Investigator positions. The ideal candidate will possess a strong work ethic, be self-motivated, and excel in problem-solving while working as part of a team. Candidates must be able to work independently, demonstrate strong time management, and possess excellent communication skills. Flexibility in scheduling is essential, as hours may include early mornings, weekdays, weekends, and evenings. Key Responsibilities: Conduct thorough investigations related to suspected fraud and misconduct. Perform on-site mobile surveillance, maintaining discretion and professionalism. Remain in the vehicle for extended periods (up to 8 hours or longer) while monitoring subjects. Travel up to 2 hours one way per case as needed. Document findings by writing detailed reports and uploading video evidence. Collaborate with team members and report findings to management. Maintain accurate records and documentation in compliance with company policies. Qualifications Candidates must have the following qualifications: Insurance Experience, Worker's Compensation, Auto, Liability, or similar SIU / Surveillance experience. A reliable vehicle, computer, and cell phone. A digital video camera with date and time stamp capability Be proficient in web-based systems, and ability to write detailed reports. Ability and willingness to travel as necessary. Ability to work independently and complete cases successfully with little supervision. We are hiring employees not subcontractors. ***Current North Carolina Private Investigator License Required*** North Caroline Agency: BPN 006586P7M

Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead - our policyholders count on us to be there when it matters most. It's a big ask, but it's one that we have the power to deliver when we work together. We collaborate and innovate - pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it's the right thing to do. Pacific Life is more than a job, it's a career with purpose. It's a career where you have the support, balance, and resources to make a positive impact on the future - including your own. We're actively seeking a talented Senior ITSM Process Owner to join our team in one of our US-based office locations, reporting to the AVP, Information Risk & Security Operations. This role is based in our new Charlotte, NC office. As a Senior ITSM Process Owner you'll move Pacific Life, and your career, forward by leading and maturing our global Incident, Problem, and Change Management processes, ensuring the reliability and resiliency of critical IT services through ITIL-aligned practices, major incident leadership, and cross-regional collaboration. You will fill a new role that is part of a global team within Pacific Life Technology, working closely with technology and business leaders to drive process improvement, risk reduction, and operational excellence in a global enterprise environment. How you'll help move us forward: ITSM Process Ownership & Governance - Define, mature, and own global ITSM processes (Incident, Problem, Change) ensuring alignment with ITIL best practices that are right-sized to Pacific Life. Change Management - Oversee the enterprise Change Management process. Chair the weekly Change Advisory Board (CAB), reviewing changes for risk, conflicts, and business impact. Drive adoption of risk-based change practices to reduce failed changes, minimize disruption, and align with audit and compliance requirements. Major Incident Leadership - Oversee and lead high-impact incidents, ensuring rapid restoration of service and clear communication with executives and stakeholders pre- and post-Incident. Problem Management - Lead and oversee root cause analysis (RCA) for recurring and high-impact issues. Ensure remediation actions are assigned, tracked, and completed by owning teams. Use trend analysis to proactively identify systemic weaknesses and work with technology teams to reduce incident recurrence and improve service resiliency. Metrics, Reporting & Insights - Define KPIs/SLAs, deliver executive dashboards, and provide actionable insights to reduce risk and improve reliability. Continuous Improvement & Automation - Identify and implement process simplification, automation, and other enhancements to improve maturity, efficiency, and effectiveness. Leadership, Training & Team Enablement - Direct the team in tactical execution while mentoring and training IT staff across the enterprise. The experience you bring: 8+ years of ITSM experience in large, global organizations. Expertise in Incident, Problem, and Change Management Strong ServiceNow knowledge and ability to drive process automation. Proven major incident leadership and executive communications skills. Strong analytical, reporting, and stakeholder management capabilities. What makes you stand out: ITIL v3 or ITIL 4 certification Strong analytical, reporting, and stakeholder management capabilities. Experience managing global/offshore delivery models. You can be who you are. People come first here. We're committed to an inclusive workforce. Learn more about how we create a welcoming work environment at ******************** What's life like at Pacific Life? Visit Instagram.com/lifeatpacificlife. Benefits start Day 1. Your wellbeing is important. We're committed to providing flexible benefits that you can tailor to meet your needs. Whether you are focusing on your physical, financial, emotional, or social wellbeing, we've got you covered. • Prioritization of your health and well-being including Medical, Dental, Vision, and a Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents • Generous paid time off options including Paid Time Off, Holiday Schedules, and Financial Planning Time Off • Paid Parental Leave as well as an Adoption Assistance Program • Competitive 401k savings plan with company match and an additional contribution regardless of participation. Base Pay Range: The base pay range noted represents the company's good faith minimum and maximum range for this role at the time of posting. The actual compensation offered to a candidate will be dependent upon several factors, including but not limited to experience, qualifications and geographic location. Also, most employees are eligible for additional incentive pay. $122,040.00 - $149,160.00 Your Benefits Start Day 1 Your wellbeing is important to Pacific Life, and we're committed to providing you with flexible benefits that you can tailor to meet your needs. Whether you are focusing on your physical, financial, emotional, or social wellbeing, we've got you covered. Prioritization of your health and well-being including Medical, Dental, Vision, and Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents Generous paid time off options including: Paid Time Off, Holiday Schedules, and Financial Planning Time Off Paid Parental Leave as well as an Adoption Assistance Program Competitive 401k savings plan with company match and an additional contribution regardless of participation EEO Statement: Pacific Life Insurance Company is an Equal Opportunity /Affirmative Action Employer, M/F/D/V. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at Pacific Life Insurance Company.

This role will identify, investigate, and prevent fraudulent activities by analyzing transactions, monitoring suspicious patterns, implementing security protocols, and ensuring regulatory compliance to protect assets and customers. This candidate requires strong data skills and attention to detail. Key duties include reviewing alerts, contacting customers and agents, creating reports, collaborating with teams, and staying updated on fraud trends. Major Duties and Responsibilities Document and implement fraud prevention strategies, update internal controls, create reporting and enhance security protocols. Review financial transaction requests for fraud red flags and answer questions/inquiries related to fraud from our Third-Party Administrator (TPA) partners. Research potential fraud red flags and document findings. Contact customers and/or agents to verify suspicious activity, providing solutions while maintaining good customer service. Assist in daily reporting of post issue activity, including utilizing data to identify trends and provide actionable solutions. Partner with Legal, Compliance and TPA partners to enhance and enforce fraud controls. Performs root cause analysis on fraud activity to ensure we are solutioning to meet our long-term goals. Supervisory Responsibilities This job does not have supervisory responsibilities. Education and/or Experience and Skills Minimum 2 years in the insurance or Financial Services industry Experience in anti-fraud monitoring preferred Understanding of life and annuity operational processes Experience analyzing, measuring, and evaluating data through reporting. Excellent verbal and written communication skills, at all levels of the organization Ability to effectively interact/interface with external parties - agents, distributors, customers, and vendors. Utilize strong critical thinking skills to effectively solve problems. Skills must include being self-motivated with the ability to show great initiative individually. Ability to work in a complex and innovative environment.

Looking to Supplement Your Income or Just Be Productive? Become an Independent Residential Insurance Inspector with CIS Group! Are you looking for a flexible, rewarding opportunity that allows you to be your own boss and take control of your schedule? CIS Group is seeking motivated, detail-oriented individuals to join our team as 1099 Property Insurance Inspectors. If you own an LLC and are looking to diversify your work, this might be the perfect opportunity for you! Why Work With Us? Since 1996, CIS Group has been one of the largest and most trusted names in the insurance inspection industry. We offer a platform that allows Independent Contractors to create and grow their own businesses, work flexible hours, and take on a variety of inspections. Whether you're supplementing your current work or looking for a new venture, this position offers flexibility and autonomy. What You'll Do: Travel to residential homes to complete exterior (interior photos here and there) property inspections. Take photos, collect property data, and upload your findings using your smartphone or tablet. Provide high-quality, professional service that delivers accuracy and on-time service, with exceptional communication. Maximize this opportunity by utilizing your unique skillset What We're Looking For: 1099 Independent Contractors - Be your own boss, set your own schedule! Flexible Hours - Work during daylight hours, Monday through Saturday. Comfortable Working Outdoors - This role requires you to work in various weather conditions. Tech-Savvy - A recent smartphone or tablet capable of taking and storing hundreds of photos. Computer Access - Wi-Fi-enabled for uploading data. Reliable Vehicle & Driver's License - Travel to residential properties within your area. Strong Communication Skills - You're a professional and a persistent communicator. You're not someone who just disappears when things get tough. Microsoft Excel Familiarity - Basic computer skills are necessary for managing your inspections. Compensation: Independent Contractors - You get paid per inspection. Fees - Vary based on location and inspection type, allowing for higher earning potential as you demonstrate competency. Why This Is Perfect for You: You've taught yourself how to solve problems and take on new challenges, and you're driven to succeed no matter the obstacles. This opportunity will allow you to create and or build your own business, and the flexibility to grow your income in an industry that remains resilient even through economic downturns. Ready to take control of your future and join a company that values your persistence and resourcefulness? Submit your resume now and become part of the CIS Group team! Job Types: Part-time, Contract Pay: $770.00 per month Benefits: Flexible schedule Compensation Package: 1099 contract Work Location: On the road

Join Our Dynamic Insurance Team - Unlock Your Potential! Are you ready to take control of your future and build a career in one of the most stable and lucrative industries? We are seeking driven individuals to join our thriving insurance team, where you'll receive top-tier training, support, and unlimited income potential. NOW HIRING: ✅ Licensed Life & Health Agents ✅ Unlicensed Individuals (We'll guide you through the licensing process!) We're looking for our next leaders-those who want to build a career or an impactful part-time income stream. Is This You? ✔ Willing to work hard and commit for long-term success? ✔ Ready to invest in yourself and your business? ✔ Self-motivated and disciplined, even when no one is watching? ✔ Coachable and eager to learn? ✔ Interested in a business that is both recession- and pandemic-proof? If you answered YES to any of these, keep reading! Why Choose Us? 💼 Work from anywhere - full-time or part-time, set your own schedule. 💰 Uncapped earning potential - Part-time: $40,000 - $60,000 /month | Full-time: $70,000 - $150,000+++/month. 📈 No cold calling - You'll only assist individuals who have already requested help. ❌ No sales quotas, no pressure, no pushy tactics. 🧑 🏫 World-class training & mentorship - Learn directly from top agents. 🎯 Daily pay from the insurance carriers you work with. 🎁 Bonuses & incentives - Earn commissions starting at 80% (most carriers) + salary 🏆 Ownership opportunities - Build your own agency (if desired). 🏥 Health insurance available for qualified agents. 🚀 This is your chance to take back control, build a rewarding career, and create real financial freedom. 👉 Apply today and start your journey in financial services! ( Results may vary. Your success depends on effort, skill, and commitment to training and sales systems. )