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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Waltham, MA | $44,238 | $21.27 |
| 2 | New York, NY | $42,478 | $20.42 |
| 3 | Providence, RI | $40,652 | $19.54 |
| 4 | Lebanon, NH | $40,142 | $19.30 |
| 5 | Wilmington, VT | $39,735 | $19.10 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Customer Account Executive | $107,909 | $52 | - |
| 2 | Outbound Sales Representative | $102,983 | $50 | - |
| 3 | Customer Care Executive | $96,427 | $46 | - |
| 4 | Senior Representative | $96,421 | $46 | - |
| 5 | Phone Sales | $90,892 | $44 | - |
| 6 | Customer Service Expert | $86,065 | $41 | - |
| 7 | Customer Service Executive | $85,778 | $41 | - |
| 8 | Service Operator | $84,223 | $40 | - |
| 9 | Installation Service Representative | $82,301 | $40 | - |
| 10 | Telephone Service Adviser | $81,616 | $39 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | PECO Energy | $38,962 | $19 | - |
| 2 | OUC | $38,751 | $19 | - |
| 3 | SoCalGas | $38,679 | $19 | - |
| 4 | OGE Energy | $38,235 | $18 | - |
| 5 | NW Natural | $38,131 | $18 | 3 |
| 6 | Portland General Electric | $38,009 | $18 | 3 |
| 7 | Cbsi | $37,900 | $18 | - |
| 8 | San Diego Gas & Electric | $37,748 | $18 | - |
| 9 | NYISO | $37,489 | $18 | - |
| 10 | Alliant Energy | $37,464 | $18 | 1 |
| 11 | Dcsi | $37,428 | $18 | - |
| 12 | Peoples Natural Gas | $37,397 | $18 | - |
| 13 | Olameter | $37,272 | $18 | - |
| 14 | Fidelity Services Group | $36,865 | $18 | - |
| 15 | Florida Power & Light | $36,766 | $18 | - |
| 16 | Pepco Holdings | $36,243 | $17 | - |
| 17 | AGL Resources | $35,227 | $17 | - |
| 18 | Georgia Power | $33,843 | $16 | - |
| 19 | Pedernales Electric Cooperative | $33,832 | $16 | - |
| 20 | SCANA | $33,093 | $16 | - |