National Lutheran Communities & Services CEO and leadership

Kathleen O Halloran is a Chief Talent & Culture Officer at National Lutheran Communities & Services and is based in Frederick, Maryland. She has worked as Human Resources Director at The Village at Rockville--A National Lutheran Community, Chief Human Resource Officer at National Lutheran Communities & Services, and Office Administrator at T.J. O'Halloran & Sons Real Estate Appraisers. Kathleen studied at University of Maryland.

Regina Figueroa is a Chief Operating Officer at National Lutheran Communities & Services and Healthcare Consultant at Healthcare Liability Consultant and is based in Baltimore, Maryland. She has worked as Chief Administrative Officer at Mercy Medical Center, Stella Maris, Inc.; Regional Vice President at Alaris Health; and Vice President of Operations at REVERA INC.. Regina studied at NOVA SOUTHEASTERN UNIVERSITY between 1996 and 1998 and Florida State University between 1993 and 1996.

Cyndi Walters was named president and chief executive officer (CEO) of National Lutheran Communities and Services (NLCS) in May 2021, assuming the position full time in August 2021. Prior to this role, she served as chief operating officer (COO) since 2016. Cyndi has served at NLCS in varying capacities for nine years; first as a consultant before joining as chief operating officer in 2016. Cumulatively, Walters has over 30 years of experience in the senior living industry including a strong background in strategically growing and diversifying the organization and an enhanced focus on operating as a senior-living system and leveraging its benefits and efficiencies. Prior to joining NLCS, she provided project management and advisory services to senior living organizations through Walters Advisors, LLC. She has also served in a leadership role at Presbyterian Senior Living in Dillsburg, Pennsylvania, and during her 19 years at KPMG (a global network of professional firms providing audit, tax and advisory services), spent significant time as a partner and leader of their National Senior Living Advisory Practice As president and CEO, Cyndi’s focus is strategically growing and furthering NLCS’ mission to honor, inspire and support choice and opportunity in partnership with older adults. Cyndi is an advocate for “aging with choice,” which means supporting older adults in making their own choices in aging, whether it means moving to a senior living community or bringing in supportive services to their home. She is also an advocate for team members across the organization and leads a team dedicated to ensuring NLCS remains a Great Place to Work® and an employer of choice for those who have a heart to serve older adults. Cyndi is a native of the Harrisburg, Pennsylvania area and holds a Bachelor’s of Science degree from York College of Pennsylvania.