How to hire a national operations manager

How to hire a national operations manager, step by step

Here's a step-by-step national operations manager hiring guide:

• Step 1: Identify your hiring needs
• Step 2: Create an ideal candidate profile
• Step 3: Make a budget
• Step 4: Write a national operations manager job description
• Step 5: Post your job
• Step 6: Interview candidates
• Step 7: Send a job offer and onboard your new national operations manager
• Step 8: Go through the hiring process checklist

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1. Identify your hiring needs

   Before you start hiring a national operations manager, identify what type of worker you actually need. Certain positions might call for a full-time employee, while others can be done by a part-time worker or contractor.

   Determine employee vs contractor status

   Is the person you're thinking of hiring a US citizen or green card holder?

   Yes

   No

   A national operations manager's background is also an important factor in determining whether they'll be a good fit for the position. For example, national operations managers from different industries or fields will have radically different experiences and will bring different viewpoints to the role. You also need to consider the candidate's previous level of experience to make sure they'll be comfortable with the job's level of seniority.

   Here's a comparison of national operations manager salaries for various roles:

   Type of National Operations Manager	Description	Hourly rate
   National Operations Manager	Top executives devise strategies and policies to ensure that an organization meets its goals. They plan, direct, and coordinate operational activities of companies and organizations.	$30-52
   General Manager Of Operations	General managers of operations are employed to oversee the overall operations of businesses. Their responsibilities include the improvement of the efficiency of the operations and overall management... Show more	$23-79
   Manager, Center Operations	The duties of a manager of center operations depend on one's industry of employment. Typically, their responsibilities revolve around overseeing business operations, setting targets, assessing the workforce's performance, and performing corrective measures on any issues or concerns... Show more	$18-46

   Show more

2. Create an ideal candidate profile

   Common skills:

   • Oversight
   • Operational Procedures
   • Process Improvement
   • Customer Service
   • Regulatory Compliance
   • Logistics
   • Operational Efficiency
   • Payroll
   • Sigma
   • HR
   • Operational Processes
   • Operational Issues
   • Direct Reports
   • Performance Metrics

   Check all skills

   Responsibilities:

   • Finance and billing accountability across Medicaid, manage care commercial insurance, insurance verification, contract management, and benefits administration.
   • Process executive payroll, bonuses and commissions.
   • Provide and maintain daily require employee training, payroll summary, safe work methods, productivity goals, and expectations.
   • Design company website, PowerPoint presentation, brochure, profile, machinery list & factory production capacity information for marketing purposes.
   • Design and engineer station sortation layout to maximize productivity and to integrate new home delivery process in station during holiday season.

3. Make a budget

   Including a salary range in your national operations manager job description is one of the best ways to attract top talent. A national operations manager can vary based on:

   • Location. For example, national operations managers' average salary in florida is 46% less than in new jersey.
   • Seniority. Entry-level national operations managers 43% less than senior-level national operations managers.
   • Certifications. A national operations manager with certifications usually earns a higher salary.
   • Company. Working for an established firm or a new start-up company can make a big difference in a national operations manager's salary.

   Average national operations manager salary

   $83,591yearly

   $40.19 hourly rate

   ---

   Entry-level national operations manager salary

   $63,000 yearly salary

   Updated January 23, 2026

4. Writing a national operations manager job description

   A job description for a national operations manager role includes a summary of the job's main responsibilities, required skills, and preferred background experience. Including a salary range can also go a long way in attracting more candidates to apply, and showing the first name of the hiring manager can also make applicants more comfortable. As an example, here's a national operations manager job description:

   National operations manager job description example

   Our client provides information management services that help organizations lower the costs, risks and inefficiencies of managing their physical and digital data. The company's solutions enable customers to protect and better use their information-regardless of its format, location or lifecycle stage-so they can optimize their business and ensure proper recovery, compliance and discovery. Founded in 1980, the company manages billions of information assets, including business records, electronic files, medical data, emails and more for organizations around the world. .

   Job Summary

   Manage and oversee day to day operations for the national Scanning Centers. Responsibilities for this position will include managing the workflow processes, ensuring Document Scanning standards are practiced and followed, assessment of facility performance and capacity.

   Key Areas of Responsibility

   • Oversee document scanning operations for multiple locations
   • Manage and oversee daily production volumes for all scanning locations.
   • Responsible for establishing document prep, indexing and quality control procedures.
   • Oversee process and procedures to download and delivery of data files to company's document management system.
   • Manage third party vendor relationships.
   • Ensure all scanning centers processes and procedures adheres to security policies
   • Hiring, onboarding and training new team members.

   • Work with sales team to define Scope of Work for scanning projects.
   • Oversee the quality control and audit process for all scanning centers
   • Coordinate box/document transfer, chain of custody for each location.
   • Monitor document scanning workflow and identify bottlenecks.
   • Improve operations efficiencies and production for all locations

   Requirements

   • Minimum three years' experience managing multiple scanning centers.
   • Strong organizational and communication skills.
   • Ability to work on multiple projects simultaneously while meeting deadlines.

   Technical Skills and Proficiency .

   • Excellent knowledge of document scanning workflow and processes
   • Excellent knowledge of capture and configuration software
   • Proficient in Microsoft Office software
   • Knowledge of Kofax software a plus

   Education:

   • Bachelor's Degree or equivalent experience

   Copy this example

   

5. Post your job

   To find the right national operations manager for your business, consider trying out a few different recruiting strategies:

   • Consider internal talent. One of the most important sources of talent for any company is its existing workforce.
   • Ask for referrals. Reach out to friends, family members, and current employees and ask if they know or have worked with national operations managers they would recommend.
   • Recruit at local colleges. Attend job fairs at local colleges to recruit national operations managers who meet your education requirements.
   • Social media platforms. LinkedIn, Facebook and Twitter now have more than 3.5 billion users, and you can use social media to reach potential job candidates.

   Post your job online:

   • Post your national operations manager job on Zippia to find and recruit national operations manager candidates who meet your exact specifications.
   • Use field-specific websites.
   • Post a job on free websites.

6. Interview candidates

   Recruiting national operations managers requires you to bring your A-game to the interview process. The first interview should introduce the company and the role to the candidate as much as they present their background experience and reasons for applying for the job. During later interviews, you can go into more detail about the technical details of the job and ask behavioral questions to gauge how they'd fit into your current company culture.

   You should also ask about candidates' unique skills and talents to see if they match the ideal candidate profile you developed earlier. Candidates good enough for the next step can complete the technical interview.

   The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

7. Send a job offer and onboard your new national operations manager

   Once you've found the national operations manager candidate you'd like to hire, it's time to write an offer letter. This should include an explicit job offer that includes the salary and the details of any other perks. Qualified candidates might be looking at multiple positions, so your offer must be competitive if you like the candidate. Also, be prepared for a negotiation stage, as candidates may way want to tweak the details of your initial offer. Once you've settled on these details, you can draft a contract to formalize your agreement.

   It's also good etiquette to follow up with applicants who don't get the job by sending them an email letting them know that the position has been filled.

   To prepare for the new employee's start date, you can create an onboarding schedule and complete any necessary paperwork, such as employee action forms and onboarding documents like I-9 forms, benefits enrollment, and federal and state tax forms. Human Resources should also ensure that a new employee file is created.

8. Go through the hiring process checklist

   • Determine employee type (full-time, part-time, contractor, etc.)
   • Submit a job requisition form to the HR department
   • Define job responsibilities and requirements
   • Establish budget and timeline
   • Determine hiring decision makers for the role
   • Write job description
   • Post job on job boards, company website, etc.
   • Promote the job internally
   • Process applications through applicant tracking system
   • Review resumes and cover letters
   • Shortlist candidates for screening
   • Hold phone/virtual interview screening with first round of candidates
   • Conduct in-person interviews with top candidates from first round
   • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
   • Conduct background checks on top candidates
   • Check references of top candidates
   • Consult with HR and hiring decision makers on job offer specifics
   • Extend offer to top candidate(s)
   • Receive formal job offer acceptance and signed employment contract
   • Inform other candidates that the position has been filled
   • Set and communicate onboarding schedule to new hire(s)
   • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)

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