National Processing Company jobs

Coordinator II Full time; Non-Exempt; 40 hours per week - 3 days in office Dovenmuehle Mortgage, Inc. (“Dovenmuehle”) is the leading mortgage subservicing firm in the United States with several hundred financial institution clients nationwide. General Description: Provides administrative and customer/client support to the assigned department or team. Reports to Supervisor. Essential Functions and Duties: • Set up, prepare and/or update assigned documents, files, databases according to departmental procedures. • Receive and respond to inquiries or requests for information from internal partners and external agencies or vendors. • Review documents, reports, presentations, files, and other written materials for accuracy and completion. • Prepare and maintain timelines and task assignments for assigned projects. • Prepare, assemble, or proofread correspondence. • Answer calls/emails from clients or customers, researching and resolving issues as appropriate. • Facilitate the request and receipt of needed research or deliverables from other departments. • Update and maintain tasks and activities in required databases. • Ensure all documentation is completed/updated timely/accurately and is scanned, logged, filed, stored, or preserved in accordance with organizational guidelines. • Successfully complete annual regulatory compliance training. • Additional duties as assigned. Required Qualifications: • High school diploma or equivalent. • 2+ years providing administrative support in a fast-paced environment. • 2+ years' experience in mortgage servicing, real estate, or applicable field. • Strong PC skills, including Microsoft applications and loan servicing platforms. • Good writing skills, including spelling, grammar, sentence composition, and proofreading. • Effective verbal and written communication skills with demonstrated ability to always interact in a positive and professional manner with all levels of both internal and external audiences. • Ability to handle confidential information with discretion and professionalism. • Ability to effectively multi-task and prioritize duties in support of multiple simultaneous projects. Benefits • Medical, Dental, Vision, Wellness, Flexible Spending Account, and Employee Assistance Program and more. • Employer paid Life Insurance, Short Term Disability, and Long-Term Disability. • 401 (K) Plan with company match • Paid Vacation, Sick, Personal and Holidays Physical Demands and Work Environment: The employee must be comfortable in either an on-site office setting, or a quiet, designated work from home space that is free from distractions and noise. The employee is regularly required to communicate (give/receive) information through multiple methods of communication with clear understanding from others. Must be able to exchange accurate information in these situations. The employee must be able to remain in a stationary position and/or move about the organization or remote office. The employee is frequently required to stand or walk (or otherwise move through the organization); sit; use hands to type, write, handle, or feel and reach. May occasionally climb or balance; stoop, kneel, or crouch; or lift and/or move up to 25 lbs. Employees may be required to type and utilize a computer for long periods of time. The employee may be required to frequently operate a standard variety of office equipment including computers, calculators, copy machines, computer printers and phones. The noise level, if working on-site, is usually moderate and typical of an office environment. In accordance with applicable disability laws, Dovenmuehle works with applicants and employees to make reasonable accommodations to the job or work environment when doing so will enable an employee with a qualified disability to satisfactorily perform the essential functions of the job.

We are FIS. Our technology powers the world's economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients, and communities. If you're ready to start learning, growing, and making an impact with a career in fintech, we'd like to know: Are you FIS? About the Team Virtus from FIS is a leading provider of alternative investment services and technology solutions specializing in delivering comprehensive front-, middle- and back-office services to asset managers, banks, and other institutional investors. Virtus helps its clients manage their alternative investment portfolios, including CLO/CDOs, private equity, hedge funds, and other alternative assets. What You Will Be Doing The Settlement Team is responsible for primary and secondary market loan settlements. We offer cutting-edge technology in the asset servicing of broadly syndicated loans. As a Securities Operations Associate, you will provide client support for loan settlements by assisting clients with customer, deal, and asset on-boarding. Monitor and process large volumes of loan closings for CLO deals Update data and perform reconciliations Communicate and resolve trade issues, escalating as necessary Review funding memos for discrepancies prior to settlement Communicate with internal and external parties regarding loan closings Assist Asset Administration during quarter-end and/or high-volume periods What You Bring Bachelor's degree or equivalent combination of education, training, and work experience Typically, 2 or more years' experience in accounting or finance Advanced Excel and Microsoft Office skills Knowledge of closing par and distressed loans Ability to read and interpret credit agreements Knowledge of trade fee calculations Added Bonus If You Have Experience with daily loan transactions and loan tracking systems Understanding of broadly syndicated loans What We Offer You A career at FIS is more than just a job. It's the change to shape the future of fintech. At FIS, we offer you: A voice in the future of fintech Always-on learning and development Collaborative work environment Opportunities to give back Competitive salary and benefits #Virtus FIS is committed to providing its employees with an exciting career opportunity and competitive compensation. The pay range for this full-time position is $24.18 - $39.41 and reflects the minimum and maximum target for new hire salaries for this position based on the posted role, level, and location. Within the range, actual individual starting pay is determined by additional factors, including job-related skills, experience, and relevant education or training. Any changes in work location will also impact actual individual starting pay. Please consult with your recruiter about the specific salary range for your preferred location during the hiring process. Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice. EEOC Statement FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis. Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass

Are you curious, motivated, and forward-thinking? At FIS, you'll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate, and, above all, fun. About the team: Our expert sales team is comprised of Enterprise Sales Professionals and Leadership, and we are growing! This team focuses on FIS's Core and Digital Solutions for the largest clients within FIS. This high-performing team has the expertise our clients demand in the Core and Digital space. What you will be doing: "Hunt" inside of FIS' top 150 accounts. Engage with client executives at the C-suite level and FIS' Enterprise Account Management team. Act as an SME (Subject Matter Expert) on FIS solutions and understand our client's process and needs. Work across FIS sales and account management teams to generate leads and build pipeline. Lead sales calls, analyze data, prepare presentations, develop pricing, and structure deals to help clients achieve their goals and grow the business for FIS. What you bring: 5-8 years of Enterprise Technology Sales experience. 5-8 years of experience within the Financial Services Technology industry. Experience calling on C-Suite and technology executives. Effective collaboration skills with clients and internal stakeholders. Excellent negotiation, presentation, and communication skills. Added bonus if you have: Fintech experience. Understanding of Banking Technology stacks. Experience with selling to Fortune 100 companies. Core and Digital solutions experience. What we offer you: Competitive salary and excellent bonus potential (upon entering a complete sales executive role). Attractive benefits include private medical, dental, and travel insurance. A competitive salary and benefits. A broad range of professional education and personal development opportunities. A work environment built on collaboration, flexibility, and respect. FIS is committed to providing its employees with an exciting career opportunity and competitive compensation. The pay range for this full-time position is $138,850.00 - $229,120.00 and reflects the minimum and maximum target for new hire salaries for this position based on the posted role, level, and location. Within the range, actual individual starting pay is determined by additional factors, including job-related skills, experience, and relevant education or training. Any changes in work location will also impact actual individual starting pay. Please consult with your recruiter about the specific salary range for your preferred location during the hiring process. Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice. EEOC Statement FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis. Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass

Manager ( Pre-Foreclosure) Full time; Exempt/ Hybrid Dovenmuehle Mortgage, Inc. (“Dovenmuehle”) is the leading mortgage subservicing firm in the United States with several hundred financial institution clients nationwide. General Description: Provides leadership to and has operational responsibility for the management of assigned department, Pre-Foreclosure). Oversee the quality and compliance regarding laws and regulations and identify areas of improvement. Essential Functions and Duties: • Work with senior management to plan, develop, organize, implement, direct, and evaluate goals, budget, and activities of assigned department. • Develop and implement appropriate measurements and controls to ensure compliance with government regulations and organizational policies. • Maintain departmental staffing and productivity standards within allocated budgets and resources. • Review operating results and evaluate against goals and department standards; monitor and report trends and re-align staff to meet objectives/changing business needs. • Participate in interview and selection processes with supervisory and higher job positions. • Make recommendations in hiring, firing, advancement, promotion, or any other change of status of department staff within the guidelines of budget and communicated procedures for such change of status events. • Approve timely and accurate responses to all internal and external audits, compliance reviews, requests for information, etc., ensuring information is provided in accordance with organizational policy and standards as well as regulatory requirements. • Implement policies and procedures that result in high quality service to clients and a positive work environment for staff to promote the retention of both. • Consistently demonstrate an ability to strategize and problem-solve when challenges arise. • Identify new opportunities for departmental growth and productivity. • Serve as a mentor to department and share knowledge and development opportunities to clarify guidelines and strengthen understanding of regulatory compliance and product knowledge. • Prepare and submit departmental reports as requested. • Successfully complete annual regulatory compliance training. • Performs other related duties as assigned. Required Qualifications: • Bachelor's degree or equivalent combination of education and experience. • 3+ years of Management experience in Mortgage Banking/Servicing or related financial services. • Must have working knowledge of mortgage servicing operations and mortgage quality assurance. • Strong knowledge of mortgage compliance and regulations. • Solid PC skills: Proficient with Microsoft applications and mortgage servicing platforms. • Strong analytical and problem-solving skills and attention to detail. • Ability to handle complex, multiple tasks simultaneously in a fast-paced environment. • Ability to coordinate multiple and changing priorities. • Effective verbal and written communication skills with demonstrated ability to interact in a positive and professional manner at all times with all levels of both internal and external audiences, including the ability to handle confidential or sensitive information with discretion. • Ability to motivate others and serve as a role model for organizational and departmental initiatives, procedures, and values. Preferred/Other Qualifications: • Knowledge of mortgage servicing software and platforms. • 5-10 years of mortgage servicing experience. • 5 plus years of management in the financial services/mortgage industry. Benefits • Medical, Dental, Vision, Wellness, Flexible Spending Account, and Employee Assistance Program and more. • Employer paid Life Insurance, Short Term Disability, and Long-Term Disability. • 401 (K) Plan with company match • Paid Vacation, Sick, Personal and Holidays Physical and Work Environment: The employee must be comfortable in either an on-site office setting, or a quiet, designated work from home space that is free from distractions and noise. The employee is regularly required to communicate (give/receive) information through multiple methods of communication with clear understanding from others. Must be able to exchange accurate information in these situations. The employee must be able to remain in a stationary position and or move about the organization or remote office. The employee is frequently required to stand or walk (or otherwise move through the organization); sit; use hands to type, write, handle, or feel and reach. May occasionally climb or balance; stoop, kneel, or crouch; or lift and/or move up to 25 lbs. Employees may be required to type and utilize a computer for long periods of time. The employee may be required to frequently operate a standard variety of office equipment including computers, calculators, copy machine, computer printer and phones. The noise level, if working on-site, is usually moderate and typical of an office environment. In accordance with applicable disability laws, Dovenmuehle works with applicants and employees to make reasonable accommodations to the job or work environment when doing so will enable an employee with a qualified disability to satisfactorily perform the essential functions of the job.

FIS Management Services, LLC seeks Service Delivery Analysts II in Jacksonville, FL to perform support activities required to maintain a high level of availability and stability for one or more applications including incident/problem analysis and resolution, change deployment and certification, application performance, application operations management and development support. Provide technical support activities for a software production processing environment. Install, maintain and support application/source code and/or its components and subsystems including third party software. Detect, diagnose and report related problems. Analyze and resolve incidents, problems or known errors related to failures in application and supporting software components. Provide technical assistance to programming staff in the analysis of application software amends, performance, and resource consumption. Create and maintain complete documentation relative to the support of application software. Provide support for applications and supporting software. Provide consultation to internal users with regard to software capabilities and use. Follow escalation procedures, when appropriate, to resolve incidents, problems or known errors in a timely manner. Use appropriate diagnostic tools to isolate and resolve incidents, problems or known errors. Assist development teams in requirements definition, system design and delivery of projects. Verify technical specifications for development projects. Act as project liaison/Services Delivery advocate on projects. Assist client support with development of internal and client directed communications related to incidents, problems or known errors. Plan and support application specific disaster recovery activities including development and maintenance of documentation. Conduct production support validations/certifications and accepts turnover from development. Provide standardized operational reporting metrics to business as well as information technology management. Monitor and maintain product availability, capacity and performance for products based on defined service level. Provide support to the application security functionality and related administrative and audit services. Participate in change management reviews; confirmation of changes implemented and validate associated documentation. REQUIREMENTS: Bachelor's degree or foreign equivalent in Computer Science, Information Technology, Data Science or related field and five (5) years of progressively responsible experience in the job offered or a related occupation: providing technical support for software production environments, including installation and maintenance; troubleshooting applications and third-party components using ELK Stack, Splunk, Dynatrace, and Unix; diagnosing and resolving incidents and problems related to application and software component failures, using Dynatrace, ELK Stack, and Splunk diagnostic tools adhering to defined escalation procedures and service-level agreements; collaborating with development teams on requirements gathering, system design, technical specification verification, and project delivery, utilizing Jenkins, Bitbucket, Confluent Kafka, Cloudera Kafka tools and programming skills in Java; creating and maintaining detailed documentation for application support and disaster recovery activities, while generating standardized operational and audit reports using ServiceNow and Bitbucket; assisting internal teams and users by providing technical consultation on software performance, resource usage, and application functionality using tools including SQL Developer, and supporting internal communications for incident management; and participating in change management and application security processes, implemented changes and documentation, and provided on-call support with periodic rotation using ServiceNow, xMatters, and Dynatrace tools. In the alternative, the employer will accept a Master's degree in the above listed fields and three (3) years of experience in the above listed skills. Telecommuting and/or working from home may be permissible pursuant to company policies. QUALIFIED APPLICANTS: Please apply directly through our website by clicking on “Apply Now.” Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice. EEOC Statement FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis. Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass

Special Loans Administrator I - Special Products - Hybrid Full time; Non-Exempt; 37.5 hours/week; Overtime as required. Department: Special Loans Dovenmuehle Mortgage, Inc. (“Dovenmuehle”) is the leading mortgage subservicing firm in the United States with several hundred financial institution clients nationwide. General Description: Handle all aspects of various loans to ensure they are processed in a timely manner and in accordance with government and investor guidelines. Essential Functions and Duties: • Accurate and timely input and processing of various loans. • Responsible for reviewing and preparing documentation. • Promptly and professionally respond to inquiries via incoming and outgoing calls. • Direct Proxy emails and incoming mail to the appropriate party. • Verify and QC tasks performed by colleagues. • Prepare and distribute daily, weekly, monthly internal reports as required. • Monitor and apply Suspense funds. • Handle escalated issues and serve as a resource for questions/issues from junior staff. • Correspond with investor/client to determine new payment factors. • Coordinate material with investor/client to obtain approval for conversions, transfers, and modifications. Input and verify changes to the MSP system for various products. • Correspond with homeowners. • Correspond with outside vendors to obtain needed documentation. • Always present a positive and professional demeanor. • Maintain and increase knowledge, as applicable, of current practices, procedures, and policies. • Help maintain proper accounting of GL accounts. • Participate in department audit program. • Maintain performance standards. • Support management in defining and developing procedures for new products. • Review regulatory guidelines and determine appropriate action. • Handle incoming and outgoing calls to assist borrowers and clients. • Performs reviews of loan documents and disclosures needed to evaluate borrower requests. • Reviews and responds to emails received in processing email proxies as assigned. • Reviews and processes documents and requests received via hardcopy mail as assigned. • Reviews and references servicing, and compliance guidelines as needed to process borrower requests. • Perform peer reviews of fellow team members to ensure quality of processing. • Successfully complete annual regulatory compliance training. • Performs other related duties as assigned. Required Qualifications: • 1-3 years of mortgage servicing experience is helpful, but not required. • Experience working for either a Financial Institution, Bank or Mortgage company is a plus. • Customer service experience, a plus. • Microsoft Office (Excel, Word, and Outlook). • Strong communication, interpersonal, and organizational skills. • High math aptitude. • Must be able to work in a very fast-paced environment. • Possess critical thinking skills. • High School Diploma. Preferred/Other Qualifications: • Some college experience is preferred. Benefits: • Medical, Dental, Vision, Wellness, Flexible Spending Account, and Employee Assistance Program and more. • Employer paid Life Insurance, Short Term Disability, and Long-Term Disability. • 401 (K) Plan with company match • Paid Vacation, Sick, Personal and Holidays Physical Demands and Work Environment: The employee must be comfortable in either an on-site office setting, or a quiet, designated work from home space that is free from distractions and noise. The employee is regularly required to communicate (give/receive) information through multiple methods of communication with clear understanding from others. Must be able to exchange accurate information in these situations. The employee must be able to remain in a stationary position and/or move about the organization or remote office. The employee is frequently required to stand or walk (or otherwise move through the organization); sit; use hands to type, write, handle, or feel and reach. May occasionally climb or balance; stoop, kneel, or crouch; or lift and/or move up to 25 lbs. Employees may be required to type and utilize a computer for long periods of time. The employee may be required to frequently operate a standard variety of office equipment including computers, calculators, copy machines, computer printers and phones. The noise level, if working on-site, is usually moderate and typical of an office environment. In accordance with applicable disability laws, Dovenmuehle works with applicants and employees to make reasonable accommodations to the job or work environment when doing so will enable an employee with a qualified disability to satisfactorily perform the essential functions of the job.

We are FIS. Our technology powers the world's economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients, and communities. If you're ready to start learning, growing, and making an impact with a career in fintech, we'd like to know: Are you FIS? About the Role: As a valued member of our team, the Financial Services Account Associate II supports the company in delivering a positive customer experience in a metric driven environment. You are responsible for protecting the best interest of our clients by handling customer inquiries and resolving complex issues, completing account maintenance and processing transactions for mutual fund account holders and financial professionals. About the Team: Our Customer Service Team is part of the Capital Markets group and supports the Legacy client customer base. Our team includes 100+ associates who work virtually in multiple locations and are well trained with a desire to provide superior financially driven customer service. We value and expect thoughtfulness and high performance from everyone at FIS and look forward to you joining our family! At FIS we believe our colleagues are as important as our clients and consumers for whom we provide world-class service and support. What you will be doing? Providing customer service via inbound calls in a fast-paced, team-oriented environment, utilizing an automatic call distribution system. We work within multiple transfer agent systems and Microsoft Office applications. Work location is hybrid some days in the office and some days work virtually from home. On the days you are working from home, you will be required you to identify a location from which you can maintain the confidentiality of customer account information. Consistently being on camera will be required during any meetings or training. Full-time position working an eight hour per day schedule somewhere between the hours of 8:00am -6:00pm Eastern time (Monday through Friday) after conclusion of training. Participating in ongoing training and staying abreast of financial regulatory changes. What you will need: Strong technical skills ability to multitask, troubleshoot, and navigate various systems at once. Flexibility to work overtime when volumes dictate. High-speed internet with ethernet access that meets our criteria of 50 MBPS download and 6 MBPS upload. Ability to productively handle inbound telephone calls and meet performance goals Ability to work independently and in a team environment Bilingual (English/Spanish) a plus Investment industry or financial experience desired College degree (or currently working towards one) or financial customer service experience desired At FIS, we are as committed to growing our employees' careers as our own business. We offer: 100% virtual training 8:30am - 5:00pm ET (Monday through Friday) for 5 to 6 weeks. You will be expected to be on camera during training Attractive benefits including medical, dental, and vision coverage Inclusive and diverse team atmosphere Professional and personal development Resources to contribute to your community Competitive salary and benefits Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice. EEOC Statement FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis. Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass

We are FIS. Our technology powers the world's economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients, and communities. If you're ready to start learning, growing, and making an impact with a career in fintech, we'd like to know: Are you FIS? About the role: Experienced Sales leader with a proven track record of successfully selling complex enterprise-wide lending solutions within a matrixed organization. The Sales leader will oversee and develop a team of experienced Sales Executives, within Capital Markets Lending Solutions, as we advance the way the world pays, banks, and invests. This will include driving revenue growth, building solid relationships, and supporting FIS revenue goals, strategies, and objectives. What you will be doing: Provides leadership for area of responsibility including planning, coaching, recruiting, selection, performance development and mentoring. Monitors staff performance, works with employees to implement goals and document progress, approves incentive compensation calculations, and works with Human Resources on employee related issues. Prepares sales production reports and data for senior management. Responsible for activities involved in developing new accounts and selling products and/or services. Directs resources in a cost-effective, innovative manner including assisting sales executives in effective use of resources and tools. Participates in establishing financial goals, objectives, and measurements to meet growth targets. Develops sales plans, goals, strategies, and objectives to achieve team goals and revenue objectives. Identifies critical market segments through market research and competitor analyses and recommends sales strategies for improvement. Implements and executes sales policies and practices. Participates in building, packaging, and price setting with members of management to meet market needs. Ensures development and maintenance of long-term relationships with client base. Leads with a belief in the company's vision, mission, and goals and works to establish FIS as an industry expert and leader. Encourages staff to participate in product/service as well as industry related educational opportunities to strengthen and improve skill levels and ability to service customers. May assist sales executives in attaining revenue goals including the development of tactical and strategic plans to create and close product/service opportunities. Other related duties assigned as needed. What you will need: Experience leading a high producing and visible quota carrying Sales team. Prior Lending Solutions Sales experience. Strong knowledge of financial and/or payment solutions technology including systems and applications Strong prior management, organizational, team building, coaching, and mentoring skills Requires strong business skills, industry knowledge, financial management and planning skills, long-term vision, and executive presence. In-depth knowledge of FIS products and services Expert negotiation and communication skills, both written and verbal Excellent skills in communicating ideas both verbally and in written form in a clear, concise, and professional manner including presentations. Ability to communicate effectively with all levels of management in an organized, professional manner Skilled in productivity, planning and workload management Solid decision-making and problem-solving skill Analytical skills to determine client business needs and requirements Ability to remain calm under various levels of pressure Requires the ability to establish and maintain effective working relationships with all levels of management (internally/externally), employees, clients and public Identify, address, and resolve employee related issues Travel is required Added bonus if you have: Auto & Equipment Finance software solutions expertise “Go to Market” experience Prior FinTech Sales experience. Established track record of involvement in industry trade groups What we offer you: At FIS, we are as committed to growing our employees' careers as our own business. We offer: • Opportunities to innovate in fintech • Inclusive and diverse team atmosphere • Professional and personal development • Resources to contribute to your community FIS is committed to providing its employees with an exciting career opportunity and competitive compensation. The pay range for this full-time position is $173,560.00 - $286,400.00 and reflects the minimum and maximum target for new hire salaries for this position based on the posted role, level, and location. Within the range, actual individual starting pay is determined by additional factors, including job-related skills, experience, and relevant education or training. Any changes in work location will also impact actual individual starting pay. Please consult with your recruiter about the specific salary range for your preferred location during the hiring process. Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice. EEOC Statement FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis. Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass

North - Remote, United States North's Lead Sales Engineers will work with members of Business Development, Operations, Information Technology, Product, Senior Leadership, and Integrations to focus on acquiring new customers business with SMBs and Enterprise clients and will play a critical role in acting as a customer's trusted advisor throughout the sales process into implementation. In this role, you'll provide architectural guidance and thought leadership, translating complex technical capabilities into quantifiable business value to secure key partnerships and expand market share. What you'll do: Lead technical discussions and become a trusted advisor to clients Serve as a subject matter expert on North products to internal and external stakeholders Become a Product expert up to date with product capabilities and future roadmap by actively participating in internal technical discussions, contributing “field-level” feedback from clients and prospects - acting as the Product and Engineering team's liaison Seek to understand Merchant needs, challenges, and possible solutions Develop and maintain strong relationships with prospects during the sales process across many different cycles simultaneously Masterfully articulate technology and product value to a business and technical audience Assist Business Development teams with prospecting, discovery calls, demos, proof of concepts, consulting and working toward a technical close Deliver product presentations and demonstrations tailored to merchant's requirements and tuned to suit the level and nature of the audience Provide API technical support and guidance for developers and integrators pre-implementation and during implementation Work with the technical & support teams pre-implementation, during implementation, and post-implementation to allow customers to receive 5-star support Participate in managing current relationships to ensure they're performing at the highest level possible Act as cross-functional team representative; gather and disseminate information about the integration process, helping identify bottlenecks and choke points Work with the Operations, Business Development, and IT teams to improve the pre-sales process, documentation, and best practices Own the discovery and qualification of North's technical compatibility with prospects and provide consultative guidance on a technical strategy to integrate Provide guidance, direction, and technical support to team members What we need from you: BA/BS in Computer Science or equivalent degree/experience 7+ years of experience as a technical consultant or sales engineer (pre-sales preferred) 5+ years of experience in the payments industry preferred Strong understanding of technology stacks and how that translates into product offerings Strong written and verbal communication skills, with the ability to articulate technical information clearly and concisely Strong ability to formulate a clear strategy that will accelerate the organization toward its strategic goals Experience selling to and/or supporting Small and Medium-Sized businesses (SMB) and Small and Medium-Sized Enterprises (SME) Proven ability to gather and analyze customer business and technical requirements through a consultative approach to propose optimal solutions Have an empathetic, collaborative, communicative, and consultative work style Has an insatiable curiosity for technology and critical thinking skills Ability to work successfully with remote team members Able to manage multiple responsibilities in tandem with little supervision Comfortable and able to work through ambiguous situations Ability to prioritize competing tasks and bandwidth in a fast-paced, dynamic environment Innovative thinker who is positive, proactive, and readily embraces change Strong sales and relationship management skills Leadership ability to own and drive North's initiatives, collaboratively engaging other functions in the company when needed. Customer focused by understanding the customer's business objectives and meeting or exceeding customer expectations for service Strong technical, analytical, and troubleshooting skills Travel required: up to 50% THIS ROLE DOES NOT INCLUDE A COMISSION PLAN; we offer base salary and potential bonus along with the perks listed below. What we offer: some of our perks include: Medical, Dental, & Vision Coverage Flexible Paid Time Off 401(k) + Match Mental Health Support & Well-Being Program Paid Maternity & Paternity Leave Education Assistance Company-funded Lifestyle Spending Account Please note: North is a US-based company and no sponsorship is available for this position at this time. Who we are: North, and our family of companies, are committed to helping entrepreneurs grow their businesses. As an end-to-end payment solutions company, we provide everything business owners need to get paid, whether they serve customers in a physical storefront, online, or both. We pride ourselves on being large enough to offer customized solutions to our enterprise-level clients while remaining agile enough to take an award-winning, hands-on approach to personal service that our merchants won't find anywhere else. Let's go North, together! Our most important resource is our people. Join our diverse team of innovators and do-ers and make your mark on the future of payments technology. We're proud to offer benefits that help our team members further their overall well-being through unique initiatives that are both personally and professionally fulfilling. At North, we celebrate diversity and create an inclusive environment for everyone. We are an equal opportunity employer. To learn more about North, and our family of companies, visit our website: north.com

FIS Management Services, LLC seeks Managed Service Change Analyst Specialists: Derivatives Managed Service Platform Change in Jacksonville, FL to be responsible for leveraging specialized knowledge of FIS technologies to work with clients and Business Operations teams to elicit high-level requirements and capture business needs. Utilize advanced knowledge of proprietary tools to clearly articulate and document business requirements and translate it into functional specifications. Apply expertise with FIS technology to provide analytic support by coordinating data extraction from various databases and data interpretation. Leverage unique knowledge of proprietary methodologies to develop strong partnerships with clients that focus on being a trusted advisor. Utilize specialized understanding of proprietary technologies to work with Project Managers, Architects, Developers, and other team members to design solutions. Apply unique expertise of FIS tools to participate in Functionality Testing, Integration Testing and User Acceptance Testing, document test cases and results. Leverage specialized knowledge of FIS methodologies to follow change management process regarding change deployment. REQUIREMENTS: Bachelor's degree or foreign equivalent in any field of study and five (5) years of experience in the job offered or a related occupation: working with exchange traded derivatives and trade flows; working with technology platforms including GMI, Clearvision, FIS CD Application Suite, JIRA, Zephr and SQL used in derivatives clearing; working within the parameters of Futures Commission Merchant (FCM) clients' business requirements and objectives to adapt them into functional requirements for development purposes; creating structured test plans for various groups and teams; and estimating work effort as a part of the budgeting process and track cost expenditures related to the project. In the alternative, the employer will accept two (2) years of work experience to satisfy the degree requirement. Telecommuting and/or working from home may be permissible pursuant to company policies. QUALIFIED APPLICANTS: Please apply directly through our website by clicking on “Apply Now.” Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice. EEOC Statement FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis. Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass

Supervisor II Full time; Exempt Department: Special Loans Dovenmuehle Mortgage, Inc. (“Dovenmuehle”) is the leading mortgage subservicing firm in the United States with several hundred financial institution clients nationwide. General Description: Provides supervisory support and leadership to department by monitoring and prioritizing workflow, escalated or complex issues, and serving as an expert on the services and procedures of the department. Reports to Assistant Manager. Essential Functions and Duties: Coordinate and monitor distribution of workflow to maximize productivity, including handling overflow and understaffed areas. Identify and communicate to management issues concerning staffing, workflow, clients, procedures, etc. Participate in interview processes with job candidates. Train new employees, serve as a mentor, and share knowledge and development opportunities to clarify guidelines and strengthen understanding of regulatory compliance and product knowledge. Work with management to set productivity goals; evaluate employee productivity against department standards. Monitor employee work to ensure employee professionalism, knowledge, and competency align with organizational standards; ensure department as well as regulatory requirements are strictly adhered to. Coach and counsel employees as appropriate; participate in annual review process as assigned. Assist managers with tracking attendance, payroll administration, and other HR-related administrative tasks. Prepare and submit departmental reports to management as requested. Review quality control data and address/correct any deficiencies. Successfully complete annual regulatory compliance training. Performs other related duties as assigned. Department Specific/Additional Duties: Hold team meetings. Create process improvement for the benefit of the department. Strategize process improvement initiatives. Review and update processing QC checklists, Desktop procedures, and Policy & Procedure Handbooks as needed. Perform weekly 1-on-1 meetings with all team administrators to keep them apprised of individual issues, concerns, changes, and coaching as needed. Perform weekly team meetings to go over universal issues, concerns, changes, and coaching. Meet weekly with the Assistant Manager, keeping the Assistant Manager apprised of any concerns and highlights about the team. Oversee team IM Chats, ensure it is being utilized appropriately. Serve as backup to Assistant Manager on product issues if the Assistant Manager is out of the office. Perform monthly check in office of all desks to ensure no loan information is visible. Preparation of monthly client and management reports. Assist and oversee any special projects assigned to the department. Assist and oversee transfers and conversions. Maintain telephone servicing levels. Handle escalations (tasks, calls, client, and borrower issues, etc.). Work with other departments for ongoing process improvements. Act as the backup for staff and Management when necessary Required Qualifications: Bachelor's degree or equivalent combination of education and experience. Proficient with Microsoft applications (including advanced Excel experience.) Strong analytical and problem-solving skills and attention to detail. Exceptional organizational and time-management skills. Ability to handle complex, multiple tasks simultaneously in a fast-paced environment. Effective verbal and written communication skills with demonstrated ability to always interact in a positive and professional manner with all levels of both internal and external audiences. Preferred/Other Qualifications: 1+ years' experience with MSP Servicing Platform. 1+ years' experience in the mortgage industry preferred. Benefits Medical, Dental, Vision, Wellness, Flexible Spending Account, Employee Assistance Program and more. Employer paid Life Insurance, Short Term Disability, and Long-Term Disability. 401 (K) Plan with company match Paid Vacation, Sick, Personal and Holidays Physical Demands and Work Environment: The employee must be comfortable in either an on-site office setting, or a quiet, designated work from home space that is free from distractions and noise. The employee is regularly required to communicate (give/receive) information through multiple methods of communication with clear understanding from others. Must be able to exchange accurate information in these situations. The employee must be able to remain in a stationary position and or move about the organization or remote office. The employee is frequently required to stand or walk (or otherwise move through the organization); sit; use hands to type, write, handle, or feel and reach. May occasionally climb or balance; stoop, kneel, or crouch; or lift and/or move up to 25 lbs. Employees may be required to type and utilize a computer for long periods of time. The employee may be required to frequently operate a standard variety of office equipment including computers, calculators, copy machine, computer printer and phones. The noise level, if working on-site, is usually moderate and typical of an office environment. In accordance with applicable disability laws, Dovenmuehle works with applicants and employees to make reasonable accommodations to the job or work environment when doing so will enable an employee with a qualified disability to satisfactorily perform the essential functions of the job.

We are FIS. Our technology powers the world's economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients, and communities. If you're ready to start learning, growing, and making an impact with a career in fintech, we'd like to know: Are you FIS? About the Team FIS Commercial Loan Servicing (formerly ACBS) is a premier solution for commercial lending and loan servicing, designed to support timely decision-making, reduce operating costs, improve data quality, and enhance analytics. Our Professional Services teams bring FIS' extensive expertise in hosting and managing our solutions, offering long-term, dedicated functional support and development capabilities for our clients to more effectively leverage, enhance, customize, and integrate our solutions. What You Will Be Doing As part of a small, client-focused Professional Services team, the Senior Implementation-Conversion Product Consultant provides dedicated support to one or more strategic FIS clients. In this role, you will: Gather, refine, and document business and technical requirements for software modifications, custom enhancements, and system-to-system integrations. Create and maintain comprehensive documentation, including business requirements, process flows, and procedural guides. Collaborate closely with technical analysts and developers to translate requirements into functional designs and accurate development estimates. Develop detailed test plans and test cases to validate that application changes meet business needs and maintain system integrity. Conduct various testing, including system, integration, readiness, and user acceptance testing (UAT), to ensure quality and functionality. Provide ongoing support to developers throughout the development lifecycle, clarifying requirements and resolving issues as needed. Assist clients during their testing efforts, offering guidance and troubleshooting to ensure successful validation and adoption. What You Bring Extensive, direct functional experience with FIS Commercial Loan Servicing (formerly ACBS) solutions. Typically, 5 years or more experience working with financial institutions, having direct involvement in functional or technical aspects of commercial loan servicing. Demonstrated experience with system conversions, including analyzing and documenting application and system interactions to support and enhance business processes. Strong understanding of key performance indicators (KPIs) to evaluate performance, optimize processes, and support continuous improvement initiatives. Passion for delivering outstanding customer experiences. Bonus If You Have Proven ability to mentor, guide, and review the work of junior business systems analysts. Hands-on experience working with other lending solutions. What We Offer You A career at FIS is more than just a job. It's the change to shape the future of fintech. At FIS, we offer you: A voice in the future of fintech Always-on learning and development Collaborative work environment Opportunities to give back Competitive salary and benefits #Commercial Loan Servicing FIS is committed to providing its employees with an exciting career opportunity and competitive compensation. The pay range for this full-time position is $101,480.00 - $170,470.00 and reflects the minimum and maximum target for new hire salaries for this position based on the posted role, level, and location. Within the range, actual individual starting pay is determined by additional factors, including job-related skills, experience, and relevant education or training. Any changes in work location will also impact actual individual starting pay. Please consult with your recruiter about the specific salary range for your preferred location during the hiring process. Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice. EEOC Statement FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis. Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass

As the world works and lives faster, FIS is leading the way. Our fintech solutions touch nearly every market, company and person on the planet. Our teams are inclusive and diverse. Our colleagues work together and celebrate together. If you want to advance the world of fintech, we'd like to ask you: Are you FIS? About the team We are a group of Project Managers of all levels working with our Banking Solutions business to implement world-class Item Processing software for financial institutions of all sizes. You will be working with the Item Processing Implementations team working with projects of all sizes and complexities. What you will be doing You'll be responsible for all aspects of assigned technical projects. Projects may be focused on the development of new or upgraded products and services, internal information system-specific projects that may involve development or enhancement of internal applications, technology integration and/or infrastructure environment build-out, delivery by service teams for outsourced solutions to external clients or delivery of new or enhanced products and/or services to improve customer satisfaction through use of technology. Managing medium to large projects, leading a team of 10 to 50 members, with a budget of up to $4M, and project duration of 6 to 12 months. Coaching and mentoring junior project management and support staff. Supporting projects of medium to high risk and complexity and have high visibility to clients and/or FIS. Working with product development, sales, client relationship teams, technology solutions, service delivery and/or other cross-functional teams. Managing project risk and assisting with problem resolution. Serving as liaison between technical and non-technical teams. What you bring: Knowledge of financial products and industry. 5+ years of experience managing technical projects within financial services. Extensive knowledge of project management standards, processes, procedures and guidelines as well as various IT project methodologies and life cycles. Advanced skills with project management software. A bachelor's in computer science, management information systems or business administration or the equivalent experience. Added bonus if you have: PMP (Project Management Professional) certification What we offer you A career at FIS is more than just a job. It's the change to shape the future of fintech. At FIS, we offer you: A voice in the future of fintech Always-on learning and development Collaborative work environment Opportunities to give back Competitive salary and benefits #LI-MA13 FIS is committed to providing its employees with an exciting career opportunity and competitive compensation. The pay range for this full-time position is $96,120.00 - $161,490.00 and reflects the minimum and maximum target for new hire salaries for this position based on the posted role, level, and location. Within the range, actual individual starting pay is determined by additional factors, including job-related skills, experience, and relevant education or training. Any changes in work location will also impact actual individual starting pay. Please consult with your recruiter about the specific salary range for your preferred location during the hiring process. Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice. EEOC Statement FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis. Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass

Are you ready to make a difference in the world of consumer finance? At Attain Finance, we bring over 50 years of expertise in providing credit solutions across the U.S. and Canada. Our deep roots in the financial industry have empowered us to develop convenient, easily accessible financial services that meet our customers' growing needs. Join a leading consumer credit lender that thrives on innovation and collaboration, where your contributions are truly valued. Our portfolio includes distinguished brands like Cash Money, LendDirect, Heights Finance, Southern Finance, Covington Credit, Quick Credit, and First Heritage Credit. Each brand is constantly evolving to better serve our customers. Be part of a dynamic team that is shaping the future of consumer finance. Apply today and take the next step in your career with Attain Finance! We are seeking a strategic and people-first SRE Manager to lead our Site Reliability Engineering team in building scalable, resilient, and high-performing infrastructure. This role blends technical rigor with empathetic leadership, ensuring our systems are reliable while our engineers are empowered. You will architect operational excellence, drive incident response maturity, and foster a culture of trust, clarity, and continuous improvement. Responsibilities What you will be doing: * Lead and mentor a team of SREs, fostering growth, accountability, and cross-functional collaboration. * Drive incident management, postmortem analysis, and root cause remediation. * Architect scalable monitoring, alerting, and automation frameworks using tools like Grafana, Thousand Eyes, and Go Alert. * Configure and maintain storage alarms, ensuring proactive capacity management and system health. * Own the reliability roadmap: SLAs, SLOs, error budgets, and performance metrics. * Partner with Engineering, Infrastructure, IT Support, and Desktop Services to ensure seamless service delivery. * Manage and optimize JAMS batch workflows for change tracking, approvals, and operational transparency. * Champion infrastructure-as-code, CI/CD pipelines, and cloud-native reliability practices * Oversee the Change Advisory Board (CAB) meetings, ensuring changes are reviewed, documented, and aligned with reliability goals. Qualifications * 5+ years of experience in Site Reliability Engineering, DevOps, or Infrastructure roles * 2+ years of experience managing technical teams with a focus on mentorship and collaboration. * Strong proficiency in observability tools (Grafana, Thousand Eyes), and alerting systems (Go Alert) * Experience configuring storage alarms in Grafana and CloudWatch. Familiarity with Azure Monitor. * Experienced in JAMS workload automation, including failure recovery and job management * Deep understanding of distributed systems, service-level objectives, and incident response frameworks * Demonstrated familiarity with Python, SQL, and PowerShell to support oversight of critical automation and tooling maintained by the SRE team. * Familiarity with ITSM platforms (Ivanti, ServiceNow) and device management tools (Intune, JAMF) * Demonstrated experience contributing to or leading CAB processes, with a focus on change control, risk mitigation, and stakeholder communication. * Excellent communication skills-able to translate technical insights into executive-ready narratives. * Proven ability to drive cross-functional initiatives and foster a culture of reliability and ownership. Bonus Skills & Experience * Proven track record in cost optimization and strategic standardization * Experience managing hybrid cloud environments and global endpoint fleets * Familiarity with endpoint telemetry and predictive failure forecasting * Passion for building inclusive, high-performing teams and mentoring future leaders Additional Information * Work Environment: This position is fully remote. * Candidates must have a reliable internet connection and a suitable home office setup to perform their duties effectively. * Work Schedule: This role operates in Eastern or Central Time. Base Salary: $120,000 - $130,000 USD The base salary range represents the low and high end of the anticipated salary range for this position based on the U.S. average. The actual base salary offered for this full-time position will be determined by various factors, including but not limited to, location, skills, knowledge, competencies, and experience. All full-time salaried employees are eligible for the following benefits, starting on day one: Flexible Paid Time Off Program, Medical, Dental, Vision, Life Insurance, Disability, and other voluntary coverages. You will also be eligible to participate in our 401k program, starting on the first of the month following 30 days of employment with a company match. This employer participates in E-Verify for US-based hires. #Remote #AttainFinance #ATTAINRP EEO Statement Attain Finance Supports Equal Employment Opportunity. CURO (dba Cash Money, LendDirect, Heights Finance, Southern Finance, Covington Credit, Quick Credit, and First Heritage Credit) is committed to a policy of providing equal employment opportunity to all qualified employees and applicants. This commitment is reflected in all aspects of our daily operations. We do not discriminate on the basis of race, color, sex, religion, national origin, marital status, age, disability, veteran status, or genetic information in any personnel practice, including recruitment, hiring, training, compensation, promotion, and discipline. Additionally, we do not discriminate based on any other characteristic protected by applicable state/provincial or local law where a particular employee works. In addition, it is the policy of Attain Finance to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by federal law and any state/provincial law where a particular employee works. Notice to Attain Finance job applicants: Attain Finance will never ask for your personal banking information, transfer of funds, a credit card, or for you to purchase any equipment to process a job application or for training. Authorized Attain Finance representatives' email addresses will end ********************, @curo.com, @first-heritage.com, @heightsfinance.com, *****************.

FIS Management Services, LLC seeks Systems Administrator Seniors in Jacksonville, FL to perform Salesforce administrative functions including user account maintenance, system configuration, creation and maintenance of workflow rules, process builders, validation rules, approval processes, reports and dashboards. Manage day-to-day Salesforce support requests from users according to established SLA. Participate in the development of relevant training programs related to the Salesforce platform. Create and maintain Salesforce-related business, technical and user documentation. Create and maintain reports and dashboards in Salesforce to provide relevant insights that support strategic objectives and KPIs. Proactively identify areas for improvement introducing innovative recommendations, factoring in customer needs, external approaches, data analytics, as well as industry best practices, in close coordination with the Product Owner. Liaise between the business analysts, internal systems team, and external vendors, developing solutions to meet user requirements, in close coordination with the Product Owner. Keep abreast of Salesforce initiatives and technology trends that impact the business to continue to improve efficiencies on the Salesforce platform. Manage system issues appropriately and escalate to support center and senior management when needed. Facilitate system testing, working with business analysts to identify test cases, develop test scripts and conduct test execution. Act as subject matter expert in Salesforce: importing data, data loader, creating reports, building dashboards, tech support and administer training to users. Provide daily support to end users including managing issue resolution and performing root cause analysis. Work on initiatives to ensure users adoption and satisfaction. Communicate regularly with user base regarding new features, enhancements, and changes to the system. Expand use of Salesforce: attend planning meetings, assist with determining if /how Salesforce can be used in new ways as opposed to purchasing a new system. Create and maintain Bank hierarchy, user groups and roles within all CRM applications. Ensure appropriate workflows based on product design. Ensure system configuration and product specifications follow regulatory requirements. Provide recommendations on new/enhanced product or service offerings by the various vendors that will improve efficiencies, control risk, or improve profitability. Troubleshoot system issues by opening tickets and monitoring their resolution and keep system users updated on system issues and their resolution. Provide systems expertise to drive operational best practices. Maintain interfaces with applicable systems. Participate in user groups and conferences provided by vendor to ensure the Bank is applying best practices. Participate in training on and off site as provided by vendor. REQUIREMENTS: Bachelor's degree or foreign equivalent in Computer and Information Science, Computer Science, Computer Engineering or related field and five (5) years of progressively responsible experience in the job offered or a related occupation: working with Apex programming language for Salesforce development to develop complex business logic ensuring scalability and performance; utilizing OmniStudio to support Salesforce environment development; writing Apex unit tests for required code coverage; understanding and working with Salesforce echo system including Salesforce object model, Lighting Web Components, Visualforce, Lightning Design System, and SOQL; and performing Version Control and Continuous Integration/Continuous Deployment (CI/CD) experience using Git, Bitbucket, and AutoRabit tools. In the alternative, the employer will accept a Master's degree in the above listed fields and three (3) years of experience in the above listed skills. Required Certificates: Salesforce: Platform Developer I, Platform App Builder, and Administrator. Telecommuting and/or working from home may be permissible pursuant to company policies. QUALIFIED APPLICANTS: Please apply directly through our website by clicking on “Apply Now.” Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice. EEOC Statement FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis. Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass

FIS Management Services, LLC seeks Software Engineer Seniors in Jacksonville, FL to assist with building an innovative fintech Settlement Managing System utilizing the CMS Connex Settlement System. Provide the support of the exchange of information among participating Financial Institutions via the Automated clearing house (ACH) as a nationwide Electronic Funds Transfer (EFT) system that provides Inter-bank clearing of credit and debit transactions. Design and maintain a plethora of Settlement Processes to address daily activities with batch and online processes of ACH transactions and reporting NACHA funds transfer activities. Maintain database settlement activities as the system is processing Customers' checking, savings and various bank transactions including processing all financial settlement and system activities via Batch processes on an IBM Mainframe. Perform settlement for reconciliation, audit reports for tracing transactions, statistical reports for managing Client's network, card level reports, terminal reports, POS reports, suspense activity reports and ATM contact less transactions. Interact with Client Representatives, Product Managers and/or users to define Settlement system requirements and/or necessary modifications. Participate in software design meetings to analyze FIS Clients needs and determine technical requirements to onboard Financial Clients to the FIS CMS settlement process, providing them NACHA reports, Funds movement balance reports at Institution, Processor, Network, and Switch level. RJE or NJE is used to distribute the reports from the Connex Management Systems to the proper endpoints. Write settlement technical specifications based on Connex conceptual design and stated financial business requirements. Write code, completes programming and performs testing and debugging of applications using current programming languages and technologies. Complete documentation and procedures for installation and maintenance. Train and communicate with internal Client Training, Client Relationship and Sales teams on systems application. REQUIREMENTS: Bachelor's degree or foreign equivalent in Computer Science or related field and five (5) years of progressively responsible experience in the job offered or a related occupation: designing, programming, debugging and modifying software enhancements; interacting with product managers and users to define requirements and modifications; participating in software design meetings to determine technical requirements; working with internal Client Training, Client Relationship and Sales teams; working with end-to-end systems development life cycles and standards; analyzing financial industry practices, regulations and operations; working with sequence diagrams and class models; and implementing solutions design and requirements definition disciplines. Telecommuting and/or working from home may be permissible pursuant to company policies. QUALIFIED APPLICANTS: Please apply directly through our website by clicking on “Apply Now.” Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice. EEOC Statement FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis. Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass

Collection Manager Full time; Exempt HYBRID or Remote Dovenmuehle Mortgage, Inc. (“Dovenmuehle”) is the leading mortgage subservicing firm in the United States with several hundred financial institution clients nationwide. General Description : Provides leadership to and has operational responsibility for the management of assigned department. Oversee the quality and compliance regarding laws and regulations and identify areas of improvement. Must have mortgage servicing Collection Manager experience and Fannie Mae( FNMA), Ginnie Mac, Ginnie Mae. Essential Functions and Duties: • Work with senior management to plan, develop, organize, implement, direct, and evaluate goals, budget, and activities of assigned department. • Develop and implement appropriate measurements and controls to ensure compliance with government regulations and organizational policies. • Maintain departmental staffing and productivity standards within allocated budgets and resources. • Review operating results and evaluate against goals and department standards; monitor and report trends and re-align staff to meet objectives/changing business needs. • Participate in interview and selection processes with supervisory and higher job positions. • Make recommendations in hiring, firing, advancement, promotion, or any other change of status of department staff within the guidelines of budget and communicated procedures for such change of status events. • Approve timely and accurate responses to all internal and external audits, compliance reviews, requests for information, etc., ensuring information is provided in accordance with organizational policy and standards as well as regulatory requirements. • Implement policies and procedures that result in high quality service to clients and a positive work environment for staff to promote the retention of both. • Consistently demonstrate an ability to strategize and problem-solve when challenges arise. • Identify new opportunities for departmental growth and productivity. • Serve as a mentor to department and share knowledge and development opportunities to clarify guidelines and strengthen understanding of regulatory compliance and product knowledge. • Prepare and submit departmental reports as requested. • Successfully complete annual regulatory compliance training. • Performs other related duties as assigned. Required Qualifications: • Bachelor's degree or equivalent combination of education and experience. • 3+ years of Collection Management experience in Mortgage Banking/Servicing or related financial services. • Must have working knowledge of mortgage servicing operations and mortgage quality assurance. • Strong knowledge of mortgage compliance and regulations. • Solid PC skills: Proficient with Microsoft applications and mortgage servicing platforms. • Strong analytical and problem-solving skills and attention to detail. • Ability to handle complex, multiple tasks simultaneously in a fast-paced environment. • Ability to coordinate multiple and changing priorities. • Effective verbal and written communication skills with demonstrated ability to interact in a positive and professional manner at all times with all levels of both internal and external audiences, including the ability to handle confidential or sensitive information with discretion. • Ability to motivate others and serve as a role model for organizational and departmental initiatives, procedures, and values. Preferred/Other Qualifications: • Knowledge of mortgage servicing software and platforms. • 5-10 years of mortgage servicing experience. • 5 plus years of management in the financial services/mortgage industry. Benefits • Medical, Dental, Vision, Wellness, Flexible Spending Account, and Employee Assistance Program and more. • Employer paid Life Insurance, Short Term Disability, and Long-Term Disability. • 401 (K) Plan with company match • Paid Vacation, Sick, Personal and Holidays Physical and Work Environment: The employee must be comfortable in either an on-site office setting, or a quiet, designated work from home space that is free from distractions and noise. The employee is regularly required to communicate (give/receive) information through multiple methods of communication with clear understanding from others. Must be able to exchange accurate information in these situations. The employee must be able to remain in a stationary position and or move about the organization or remote office. The employee is frequently required to stand or walk (or otherwise move through the organization); sit; use hands to type, write, handle, or feel and reach. May occasionally climb or balance; stoop, kneel, or crouch; or lift and/or move up to 25 lbs. Employees may be required to type and utilize a computer for long periods of time. The employee may be required to frequently operate a standard variety of office equipment including computers, calculators, copy machine, computer printer and phones. The noise level, if working on-site, is usually moderate and typical of an office environment. In accordance with applicable disability laws, Dovenmuehle works with applicants and employees to make reasonable accommodations to the job or work environment when doing so will enable an employee with a qualified disability to satisfactorily perform the essential functions of the job.

Enterprise Sales Senior DirectorEPX- Remote EPX by North. Gateway, processor, acquirer, and backend service partner. Who we are: Electronic Payment Exchange (EPX) by North is a fully integrated payment solution, serving as a partner to businesses all over the world. EPX leverages its cardholder data protection system, BuyerWall, to increase processing speeds and centralize reporting to position itself as a customer-focused, secure, and cost-efficient payment processor. Job Summary: The Senior Director of Enterprise Sales for Emerging Markets and High-Risk is a key role reporting to the Vice President of Enterprise Sales. As a Director-level Sales Executive, you will be responsible for driving mid-market and enterprise sales, with a specific focus on expanding our organization's footprint in emerging markets and high-risk verticals. This position requires a strong passion for selling into emerging markets, the ability to develop impactful sales strategies, collaborate effectively with internal teams to deliver tailored solutions for complex clients, and the skill to identify areas of opportunity to keep NAB ahead of the competition. What you'll do: Develop and manage a portfolio of clients through prospecting efforts, including targeting emerging markets and high-risk verticals, to drive revenue growth. Evangelize and promote NAB's processing solutions, actively assisting with closing large deals within emerging markets and high-risk vertices. Develop and maintain a process to consistently deliver a positive client experience by collaborating with various internal teams (Product, Underwriting, Compliance, Support, and Relationship Management) to ensure client needs are handled timely and appropriately. Actively participate in industry tradeshows and conferences to increase NAB's exposure as the leading payments provider, with a specific focus on emerging markets and high-risk verticals. What we need from you: Possess a Bachelor's degree or an equivalent combination of education and work experience. Have 5-8 years of self prospecting sales experience in the mid-market or enterprise segment, within the Payments industry. What we offer: We offer a comprehensive benefits package that enables our teams to live a life well lived, both personally and professionally. Some of our perks include: Medical, Dental, & Vision Coverage Flexible Paid Time Off 401(k) + Match Education Assistance Paid Maternity & Paternity Leave Mental Health Support & Well-Being Program Company-funded Lifestyle Spending Account Base Salary Range: $100,000 - $150,000 (plus uncapped commission) Pay within this range varies by work location and on job-related knowledge, skills, and experience. We look forward to discussing your salary expectations and our full total rewards offerings throughout the interview process. At North, we celebrate diversity and create an inclusive environment for everyone. We are an equal-opportunity employer. To learn more about North and our family of companies, visit our website: ********************************************************

FIS Management Services, LLC seeks IT Security Analyst Seniors - Cyber Threat Hunting in Jacksonville, FL to be responsible for leveraging specialized knowledge of FIS technologies to execute security controls to prevent hackers from infiltrating company information or jeopardizing programs. Research attempted efforts to compromise security protocol and recommend solutions. Utilize advanced knowledge of proprietary tools to maintain security systems and administer security policies to control access to systems. Maintain company firewall and utilize applicable encryption methods. Apply expertise with FIS technology to create information security documentation related to work area and complete requests in accordance with company requirements. Respond to information security-related questions and inquiries using established information security tools and procedures. Leverage unique knowledge of proprietary methodologies to find solution and perform follow through to resolve all information security issues and questions. Utilize specialized understanding of proprietary technologies to implement and administer information security controls using software and vendor security systems. Apply unique expertise of FIS tools to identify opportunities and execute plans to improve workflow and understands and quantifies business impacts of those improvements for communication to management. Leverage specialized knowledge of FIS methodologies to interface with user community to understand security needs and implement procedures to accommodate them. He will ensure that user community understands and adhere to necessary procedures to maintain security. Apply unique expertise with FIS methodologies to provide status reports on security matters to develop security risk analysis scenarios and response procedures. REQUIREMENTS: Bachelor's degree or foreign equivalent in Computer Engineering, Computer Science or related field and four (4) years of experience in the job offered or a related occupation: scrutinizing and interpreting data patterns; recognizing anomalies and connecting disparate pieces of data to identify potential threats; utilizing security tools including Splunk, QRadar for Security Information and Event Management (SIEM) systems, intrusion detection systems (IDS), and endpoint detection and response (EDR) solutions; identifying and neutralizing threats ensuring the organization remains secure; utilizing languages including Python, PowerShell, and Bash for automation and analysis; and performing threat hunting, network traffic analysis, and user behavior analysis. Telecommuting and/or working from home may be permissible pursuant to company policies. QUALIFIED APPLICANTS: Please apply directly through our website by clicking on “Apply Now.” Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice. EEOC Statement FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis. Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass