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National Safety Apparel jobs in Cleveland, OH

- 24 jobs
  • Customer Service Claims Specialist

    National Safety Apparel 3.7company rating

    National Safety Apparel job in Cleveland, OH

    Job DescriptionReports To: Manager, Customer Experience Direct Reports: N/A FLSA Status: Non-Exempt (Eligible for OT) Employment Type: Full time Position Overview: Deliver a best-in-class, customer-centric experience through accurate and efficient handling of claims and returns. The Claims & Returns Specialist is responsible for investigating product-related issues, processing RMAs, coordinating replacements or credits, and ensuring timely, professional communication between customers, Sales, Quality, and Production. Essential Job Functions: Deliver a best-in-class, customer-centric experience with every customer interaction across every channel (calls, emails, chat, text). Communicate clearly and professionally in both verbal and written formats. Demonstrate a positive, empathetic, and professional demeanor toward all customers and colleagues. Maintain ownership of all assigned cases through full resolution, ensuring a one-touch experience whenever possible. Accurately process RMA requests, credits, replacements, and adjustments in ERP and CRM systems according to company policy. Validate claim details, including original order, shipment, and inspection records, to ensure complete and accurate resolution. Follow all established workflows and work instructions to ensure consistency and compliance. Meet or exceed Customer Experience performance metrics, including SLA compliance, response time, quality, and order accuracy. Collaborate with Quality, Production, and Shipping to verify root cause and coordinate appropriate corrective action (e.g., repair, remake, or credit). Maintain accurate documentation, including case notes, RMA logs, return authorizations, photos, and investigation summaries. Communicate clearly and professionally with internal teams to ensure customer needs are met in full and on time. Escalate complex or unresolved cases promptly to the Lead or Manager, Customer Experience, for support. Identify recurring issues or trends and escalate to Quality or the Manager, Customer Experience, for analysis. Demonstrate a command of product and industry knowledge when assisting with questions, providing guidance and choices to our customers. Understand and effectively use applicable technology as required by the business, including ERP, Salesforce and Microsoft Outlook. Non-Essential Job Functions: Other duties as assigned Training: On the job Qualifications: Education & Certifications: High school diploma or Equivalent through Associate's Degree or higher preferred, but not required Experience: 1-3+ year(s) customer service experience preferred, Intermediate or higher skill level in Microsoft Outlook, Excel, and Word, Experience in business software - ERP, order entry software, CRM preferably Salesforce Key Competencies: Performs well under pressure, Technophile, Team-Oriented, Listening, Problem-Solving, Time Management, Flexible, Highly Organized, Detail-Oriented, Reliable, Highly Engaged, Professional Communication (written & verbal), Coachable, Empathetic Physical Requirements: Long periods of sitting or standing at an individual workstation, heavy computer work. Working Conditions: Daily work in a temperature-controlled office environment, heavy computer work, must be able to stand/sit for the duration of the workday EEO Statement: National Safety Apparel provides equal employment opportunities for all persons regardless of race, color, religion, sex, national origin, handicap, disability, ancestry, age, veteran status, marital status, sexual orientation or any other protected group status as defined by law. Powered by JazzHR EF8vKUtLwd
    $25k-31k yearly est. 27d ago
  • Operations Development Trainee - Garment Construction

    National Safety Apparel 3.7company rating

    National Safety Apparel job in Cleveland, OH

    Operations Development Trainee Reports to: Director of Manufacturing Direct Reports: None FLSA Status: Non-Exempt Employment Type: Full-Time Operations-focused rotational program designed to develop a well-rounded individual to be able to understand and apply knowledge learned in garment manufacturing. This program includes time spent in the following departments: Technical Design, Pre-Production, Production Planning, Cutting, Sewing, and Quality. Each rotation will be for the duration of about 3 months. At the end of these 6 rotations, the successful candidate will be placed in a position which best fits NSA needs and the candidate's strengths. Essential Job Functions: Sewing: Garment construction at every work center/ learn all equipment used. Learn and help implement single piece flow/monitor teams efficiencies. TSS teams and Teamwork concepts 5S Lean workflow Training new employees/employees' development Learn to navigate and use ERP system used in production. Cutting: Knowledge of fabrics used to manufacture NSA products. Knowledge of spreading and cutting processes with minimum waste. Understand the Cut Support, Order Prep and Additional work activities. Quality: NSA quality guidelines by product type First item inspection QA log Be able to read the label sheet RMA training Planning: Understand the daily planning for all spreaders. Ability to run reports to help prioritize orders that need cut. Ability to help prioritize stock and MTO orders based on needs. Ability to run reports by item, work center, and materials. Technical Design: Ability to use and understand the available software to manipulate patterns. Ability to construct the BOM for a product. Ability to achieve certification on the software for establishing the SAMs. Sample process Pre-Production: Ability to make makers for NSA products with material utilization being the focus along with manufacturability (i.e.. total cost). HR: NSA policies and procedures Employee development Non-Essential Job Functions: Works as a team to accomplish production and manufacturing goals. Other duties as assigned. Training: Necessary training will be provided on the job. Qualifications: Education & Certifications: High School Diploma or GED required. Garment construction or apparel related education preferred. Experience: 3 year in a manufacturing environment as a lead or above required. Key Competencies: Communication (both written and verbal), Initiative, Achievement Orientation, Analytical Thinking, Self Confidence, Teamwork and Collaboration Physical Requirements: Must be able to stand for duration of day and walk frequently. Working Conditions: Plant environment with constant background noise EEO Statement: National Safety Apparel provides equal employment opportunities for all persons regardless of race, color, religion, sex, national origin, handicap, disability, ancestry, age, veteran status, marital status, sexual orientation, or any other protected group status as defined by law.
    $32k-39k yearly est. Auto-Apply 60d+ ago
  • Distribution/ Warehouse Support

    Riddell 4.2company rating

    North Ridgeville, OH job

    In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. The Distribution/ Warehouse Support position maintains warehouse functionality by performing various warehouse support duties including order processing, inventory management, data entry, material storage/retrieval, and shipping and receiving responsibilities. ESSENTIAL DUTIES AND RESPONSIBILITIES (other duties as assigned) Works to ensure that stock levels are in line with production and distribution requirements. Monitors the receipt and storage of materials in the warehouse. Monitors inventory control functions including performing cycle counts and warehouse inventory reporting. Maintains records of items shipped, issued, and received. Moves and stores materials, supplies, finished goods, etc. to designated departments or areas within the facility either manually, by hand truck, or by forklift. Performs various general warehouse/material handling duties within the facility including loading materials, supplies, or finished products using appropriate material handling equipment. Stacks skids, pallets, or cartons in designated areas. Cleans up and disposes of scrap, cardboard, and strapping, etc. in proper containers or designated areas. Uses simple hand tools such as pliers, hammers, and screwdrivers, etc. to perform job duties. Completes required logs and records as required. Preparation and shipment of all outgoing product. Enters equipment information into appropriate management information systems/records and performs shipping functions for the facility. Operates and uses all equipment following standard work instructions and operating procedures. Observes all safety rules and regulations. Exercises care and good judgment at all times to prevent accidents and injuries. Adheres to all company policies, procedures, rules, and BRG Code of Conduct. Practices good housekeeping by keeping storage areas and aisles clean and accessible. Performs other duties and tasks as assigned QUALIFICATIONS To perform this job successfully, an individual must be able to satisfactorily perform each essential duty and responsibility listed above. The job requirements and physical demands listed below are representative of the required knowledge, skill, and/or ability to perform the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities. JOB REQUIREMENTS Authorized to work in the U.S. SKILLS Ability to perform simple mathematical calculations. Ability to effectively relate with others and cooperate as a team member. Ability to perform essential functions and responsibilities of the job with some supervision. Must be flexible. Careful attention to detail. Ability to communicate effectively in one-on-one and small group situations within the organization. Ability to rely on judgment for personal safety regarding work. Ability to write simple correspondence. PHYSICAL DEMANDS Must be able to lift and/or move up to 50 pounds at a time. Sufficient hand, eye, arm, and finger dexterity. Must wear safety glasses and hearing protection in designated areas. Prolonged periods of standing and/or walking while also performing repetitive tasks. Prolonged periods of bending and/or twisting throughout a work shift. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
    $22k-32k yearly est. 40d ago
  • Painter

    Riddell 4.2company rating

    North Ridgeville, OH job

    In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. The Painter position produces painted surfaces using hand spray application techniques on a semi-automated conveyor system. Mixes paint colors and accents from customer samples and requirements and determines best methods of application. Applies paints and monitor's process. ESSENTIAL DUTIES AND RESPONSIBILITIES (other duties as assigned) Determines painting requirements by studying customer specifications. Prepares surfaces for painting by using masking, grit blast, or chemical rinse. Selects and mixes paint colors including accents to meet customer requirements. Adjusts robotic, automatic, and manual equipment to accurately apply spray finish to parts. Applies paint and completes painting process by adjusting spray guns, airbrushes, and stencils. Documents paint usage. Properly collects, stores, or disposes of paints. Maintains equipment by troubleshooting malfunctions and by completing preventive maintenance requirements and schedules. Maintains safe conditions by following guidelines and procedures for handling and disposing of materials. Operates and uses all equipment following standard work instructions and operating procedures. Observes all safety rules and regulations. Exercises care and good judgment at all times to prevent accidents and injuries. Adheres to all company policies, procedures, rules and BRG Code of Conduct. Practices good housekeeping by keeping work area, neighboring areas, and aisles clean and accessible. Performs other duties and tasks as assigned. QUALIFICATIONS To perform this job successfully, an individual must be able to satisfactorily perform each essential duty and responsibility listed above. The job requirements and physical demands listed below are representative of the required knowledge, skill, and/or ability to perform the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities. JOB REQUIREMENTS Authorized to work in the U.S. SKILLS Ability to perform simple mathematical calculations. Ability to effectively relate with others and cooperate as a team member. Ability to perform essential functions and responsibilities of the job with some supervision. Must be flexible. Careful attention to detail. Ability to communicate effectively in one-on-one and small group situations within the organization. Ability to rely on judgment for personal safety regarding work. Ability to write simple correspondence. PHYSICAL DEMANDS Must be able to lift and/or move up to 20 pounds at a time. Sufficient hand, eye, arm, and finger dexterity to paint helmets. Must wear safety glasses and hearing protection in designated areas. Must wear Personal Protective Equipment (paint suits and respiratory protection) designed to prevent exposure to chemical hazards to the skin and respiratory systems. Prolonged periods of standing and/or walking while also performing repetitive tasks. Prolonged periods of bending/twisting throughout a work shift. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
    $35k-50k yearly est. 38d ago
  • Production/ Assembler

    Riddell 4.2company rating

    North Ridgeville, OH job

    In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. The Production/ Assembler position assists in manual labor along a production line or in production cells assembling or disassembling various component parts related to hard goods athletic equipment. ESSENTIAL DUTIES AND RESPONSIBILITIES (other duties as assigned) Monitors all phases of the reconditioning process. Performs routine checks and visual, in-process inspections. Receives work assignments from the Production Supervisor. Assists in resolving minor in-process issues. Reads, understands, and interprets customer contracts and special requirements. Operates the necessary equipment to verify compliance with quality standards. Follows work instructions/specifications to determine required assembly, exterior finish on a product and any special options. Examines assembly and connections for correct fit, fastening parts and sub-assemblies following work instructions/specifications. Reports any assembly problems/issues to the supervisor for evaluation and resolution. Provides information for the completion of reconditioning production reports. Maintains a clean and safe working environment in line with company policies. Operates and uses all equipment following standard work instructions and operating procedures. Observes all safety rules and regulations. Exercises care and good judgment at all times to prevent accidents and injuries. Adheres to all company policies, procedures, rules and BRG Code of Conduct. Practices good housekeeping by keeping work area, neighboring areas, and aisles clean and accessible. Performs other duties and tasks as assigned. QUALIFICATIONS To perform this job successfully, an individual must be able to satisfactorily perform each essential duty and responsibility listed above. The job requirements and physical demands listed below are representative of the required knowledge, skill, and/or ability to perform the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities. JOB REQUIREMENTS Authorized to work in the U.S. SKILLS Ability to perform simple mathematical calculations. Ability to effectively relate with others and cooperate as a team member. Ability to perform essential functions and responsibilities of the job with some supervision. Must be flexible. Careful attention to detail. Ability to communicate effectively in one-on-one and small group situations within the organization. Ability to rely on judgment for personal safety regarding work. Ability to write simple correspondence. PHYSICAL DEMANDS Must be able to lift and/or move up to 20 pounds at a time. Sufficient hand, eye, arm, and finger dexterity to assemble helmets. Must wear safety glasses and hearing protection in designated areas. Prolonged periods of standing and/or walking while also performing repetitive tasks. Prolonged periods of bending/twisting throughout a work shift. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
    $28k-34k yearly est. 39d ago
  • General Application - Cleveland

    National Safety Apparel 3.7company rating

    National Safety Apparel job in Cleveland, OH

    Thank you for your interest in National Safety Apparel! Please provide your contact information and experience if interested in our open positions.
    $25k-34k yearly est. Auto-Apply 60d+ ago
  • Sample Making Specialist

    National Safety Apparel 3.7company rating

    National Safety Apparel job in Cleveland, OH

    Reports To: Integration Supervisor (dotted line to R&D Manager) Direct Reports: None FLSA Status: Non-Exempt Employment Type: Full-Time Position Overview: To help produce sample garments required by R&D Department in the most efficient way and timely manner while meeting NSA/customer quality requirements. Maintain open communication between Production and R&D departments regarding the sample making process Essential Job Functions: Manufacture all samples required to be made in the sample team according to the deadline set by R&D team, Manufacturing Manager Assistant, and Operations Support Associate. Produce already established products following the process existing in NSA TSS teams Find the most efficient way to produce new samples while maintaining excellent quality and meeting customer's expectations Follow the work instructions created by R&D to complete a garment then provide feedback to improve WI with new findings from the assembly process. Give feedback to R&D and manufacturing on potential issues as far as patterns, construction, quality, and functionality. Make suggestions for potential improvement Use your knowledge/pace acquired in production to help establish the amount of time it takes to make a garment to be able to keep NSA competitive Help launch the new products in production teams when samples go into production. Help the TSS trainer learn all new products to be able to help with the training in teams Work with the Operations Department to make sure that all existing equipment is in perfect working conditions. If necessary, make suggestions of new equipment needed for better processes. Make recommendations on which work center the new product fits best in order to follow the SPF process. Non-Essential Job Functions: Participate in monthly sample meetings. Be able to give feedback when required Where needed, assist team members in resolving issues that might arise with the construction of new items In emergencies, work with clusters as needed to ensure teams meet customer requirements. With team members seek and develop new methods and approaches and provide input to others on equipment needs and opportunities to lead to job enhancement and results improvements. Perform other tasks as required. Training: Provided on the job. Will need to supplement product/process knowledge where appropriate Qualifications: Education & Certifications: High school diploma or GED preferred Experience: 1-2 years of experience in a manufacturing facility (similar in size and scope to NSA) preferred Key Competencies: Problem solving, positive attitude, persistence, initiative, dependability, goal setting, analytical thinking, conflict resolution, teamwork, willing to try new things, basic computer skills Physical Requirements: Must be able to sit or stand for duration of day, frequent walking Working Conditions: Temperature-regulated plant environment, consistent background noise and vibrations from movement of sewing machines EEO Statement: National Safety Apparel provides equal employment opportunities for all persons regardless of race, color, religion, sex, national origin, handicap, disability, ancestry, age, veteran status, marital status, sexual orientation or any other protected group status as defined by law.
    $25k-36k yearly est. Auto-Apply 60d+ ago
  • Payroll Coordinator / Specialist

    National Safety Apparel 3.7company rating

    National Safety Apparel job in Cleveland, OH

    Who We Are Founded in Cleveland, OH during the resilient years following the Great Depression, NSA has been the guardian of American workers since day one. Our founder, Wally Grossman, dedicated his life to one mission: ensuring that every worker returned home safely at the end of the day. We've never lost sight of his mission. Today, NSA is America's Safety Choice. That's because NSA owns and operates manufacturing plants across the county, employs more than 1,000 American workers, and hasn't waivered from its mission since day one. We make the best safety apparel for the American worker. Period. When you choose NSA, you're joining a generational legacy of safety and American craftsmanship. At NSA, we are looking to add to our payroll team. As a Payroll Coordinator you will be responsible for ensuring the accurate and timely processing and recording of the company's payroll, collaborating with HR team members to ensure completeness and accuracy of employee payroll related data, working with our HRIS software provider to ensure compliance with all laws and regulations and preparing ongoing analysis of payroll related metrics. The ideal candidate will have: A minimum of 3 years of experience processing payroll for multi-site / multi-state organization Associate's degree preferred; CPP designation a plus Experience using Dayforce systems Experience with automated time and attendance, third party HRIS and ERP systems Experience in payroll accounting, payroll processes and procedures and compliance Proficiency with Microsoft Word and Excel. What you will do: Process payroll for all companies, ensuring timeliness and accuracy Execute time and attendance processing and interface with payroll; partner with HR team to ensure on-time approval of all employee hours Balance company payroll, ensuring tax withholdings and deductions are deposited to appropriate third parties and resolve exceptions; maintain documentation to support balancing Coordinating with HR team, ensure the accuracy and completeness of employment and personal data, tax and benefits elections and enrollments and mandated child support, garnishments, adjustments and withholdings Coordinating with HRIS software provider, maintain company tax profile, ensuring all federal, state and local tax accounts are set-up and complete Coordinate the processing of accurate and timely year end reporting (W-2) Prepare required documentation for workers' compensation audits, or other audits as assigned Understand all aspects of payroll in regard to payroll laws and regulations Maintain documentation of payroll system processes and procedures Prepare all payroll related journal entries for Controller review Reconcile payroll reporting to General Ledger detail Perform ongoing analysis of payroll related metrics Provide reporting and analysis of payroll related data as requested Participate in the month-end and year-end process by completing assigned tasks Key Competencies: Self-motivated and results driven, strong organizational and communication skills, attention to detail, analytical thinking and problem-solving, ability to multi-task, high degree of integrity and confidentiality, initiative with decision making, teamwork and cooperation Physical Requirements: Long periods of sitting or standing at an individual work station, heavy computer work Working Conditions: Temperature-regulated office environment EEO Statement: National Safety Apparel provides equal employment opportunities for all persons regardless of race, color, religion, sex, national origin, handicap, disability, ancestry, age, veteran status, marital status, sexual orientation or any other protected group status as defined by law.
    $26k-37k yearly est. Auto-Apply 60d ago
  • Sanding and Robot Operator

    Riddell 4.2company rating

    North Ridgeville, OH job

    In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. The Sanding and Robot Operator - 3rd Shift position sets up, operates and maintains multiple robotic sanding cells as trained and instructed to meet or exceed defined production targets. ESSENTIAL DUTIES AND RESPONSIBILITIES (other duties as assigned) Operates multiple robotic sanding cells with the loading and unloading of helmets to maximize robot time sanding while also ensuring quality. Identify helmet models to be sanded and correctly set the machine fixturing to ensure quality sanding. Load and unload helmets from the fixturing proplerly. Organize and maintain the machine fixturing so that they can be easily found as needed. Operate the computer controls of each cell to select the proper program for the paint color being sanded. Load the robot sanding tool as needed with the proper sand paper grit per the program running. Change the interface pads and backup pads on each cell running as needed to maintain quality sanding. Identify and communicate issues quickly to the GrayMatter Team using the Hot Line and the Team Viewer communication tool. Communicate issues immediately to Team Leader and Supervisor. Observes all safety rules and regulations. Exercises care and good judgment at all times to prevent accidents and injuries. Adheres to all company policies, procedures, rules, and BRG Code of Conduct. Practices good housekeeping by keeping work cells clean and organized. Performs other duties and tasks as assigned. QUALIFICATIONS To perform this job successfully, an individual must be able to satisfactorily perform each essential duty and responsibility listed above. The job requirements and physical demands listed below are representative of the required knowledge, skill, and/or ability to perform the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities. JOB REQUIREMENTS Authorized to work in the U.S. SKILLS Ability to perform simple mathematical calculations. Ability to effectively relate with others and cooperate as a team member. Ability to perform essential functions and responsibilities of the job with some supervision. Must be flexible. Careful attention to detail. Ability to communicate effectively in one-on-one and small group situations within the organization as well as to GrayMatter Robotics using the HotLine and Team Viewer app. Ability to rely on judgment for personal safety regarding work. Ability to write simple correspondence to communicate issues between shifts. PHYSICAL DEMANDS Must be able to lift and/or move up to 50 pounds at a time. Sufficient hand, eye, arm, and finger dexterity to load and unload the robotic sanding fixtures. Must wear safety glasses and hearing protection in designated areas. Prolonged periods of standing and/or walking while also performing repetitive tasks. Prolonged periods of bending/twisting throughout a work shift. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
    $43k-50k yearly est. 54d ago
  • Customer Success Coordinator InSite Analytics

    Riddell 4.2company rating

    North Ridgeville, OH job

    In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. We're looking for a motivated, detail-oriented Customer Success Coordinator to support our InSite Analytics customers across the Northeast & Coastal sales regions. In this role, you'll work directly with football programs to ensure they get maximum value from our InSite sensor technology and analytics subscription services. You'll serve as a primary point of contact, helping onboard programs, provide ongoing guidance, and support daily usage of the platform. This is an entry-level opportunity ideal for someone passionate about football, customer engagement, and data-driven insights. Key Responsibilities Build and maintain strong relationships with assigned programs, acting as a reliable, knowledgeable point of contact. Understand each customer's goals, challenges, and workflows to provide helpful guidance throughout their season. Partner with internal teams (Sales, Product, Support) to ensure smooth onboarding, setup, and continued engagement. Help drive consistent product usage by sharing data highlights, reminders, and best practices with coaches and staff. Monitor customer activity and usage patterns to identify gaps, troubleshoot issues, and recommend improvements. Conduct product walkthroughs, demos, and training sessions-both virtually and in person. Gather and communicate customer feedback to the Product team to support ongoing improvements. Support the end-to-end onboarding process from a high-level perspective, ensuring customers feel prepared and confident. Deliver an exceptional customer experience that drives retention, renewal, and advocacy. Required Qualifications Bachelor's degree. 0-2 years of experience in customer success, account management, sales/support, or related customer-facing roles. Comfort working with datasets, dashboards, or basic analytics Strong communication and interpersonal skills with the ability to build rapport across all levels of a football program. Solid problem-solving abilities and an eagerness to learn complex product workflows. Working understanding of football operations and coaching tools. Confidence presenting to groups both in person and via virtual platforms. Strong organizational skills with the ability to manage multiple accounts and competing priorities. Familiarity with CRM tools is a plus. Proficiency in Microsoft Office (especially Excel). Willingness to travel occasionally for customer visits, trainings, and industry events. EducationRequired Bachelors or better in Sport Management or related field Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
    $28k-36k yearly est. 1d ago
  • Intern

    Riddell 4.2company rating

    North Ridgeville, OH job

    In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. The primary objective of the Engineering Intern is to assist the business unit in meeting its strategic goals by assisting and supporting Kaizen Events, Plant Layout and Work Cell Design, Document Control, Process Improvements and Supply Chain Initiatives. All work is completed under guidance and direction of the Plant Process Engineering Manager. ESSENTIAL DUTIES AND RESPONSIBILITIES (other duties as assigned) Assist with project management activities to support manufacturing. Learn manufacturing processes to recommend and implement new solutions. Work and resolve quality issues affecting product or manufacturing methods. Provide input on production layouts utilizing lean tools and methods to eliminate waste. Work with operators, team leaders and value stream planners to optimize process center layouts and designs, incorporating material flow and line balancing. Provide manufacturing cycle time readings to improve manufacturing routings and labor standards. Support the promotion of lean culture in the organization by working with business areas to complete events and projects required to implement Future State Plans Learn and apply lean principles and tools for implementing creative solutions for system and process improvements. Tools include but are not limited to Standard work, 3-P, TPM, SMED, Kanban, Value Stream Mapping, 5S. Participate in cross-functional lean Kaizen events to broaden expertise and apply lean methods to eliminate waste. Participate in the coordination of periodic updates of progress during events. Work Cross - Functionally with fellow interns on a large - scale project that spans the duration of program. Use Lean techniques to aid in performance of process reviews and establishing standardized operating procedures and work instructions. QUALIFICATIONS To perform this job successfully, an individual must be able to satisfactorily perform each essential duty and responsibility listed above. The job requirements and physical demands listed below are representative of the required knowledge, skill, and/or ability to perform the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities. SKILLS Ability to work full time including overtime for the term outlined. Ability to work independently on projects after instruction or guidance. Good project management and organizational skills. Ability to work effectively in a dynamic environment of change and uncertainty. Ability to work cross functionally within the organization. Proficient PC skills (Microsoft Office Products, CAD software etc.). Excellent communication and presentation skills, including strong active listening skills. Proven ability to analyze, interpret and draw meaningful and accurate conclusions from data. An energetic, resourceful, and hands-on individual with a strong drive for change. EDUCATION AND EXPERIENCE REQUIREMENTS Progress towards a BS or BA degree in Engineering or Engineering Technology. Minimum 1 semester SolidWorks & AutoCAD preferred. Minimum 3.0 GPA preferred. Authorized to work in the U.S. Expected Hours: 40 per week. Experience Level: 1 Year Work Setting Full Time In-person (Manufacturing) ExperienceRequired Progress towards a BS or BA degree in Engineering or Engineering Technology Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
    $24k-32k yearly est. 14d ago
  • 2nd Shift Sewing Machine Operator

    National Safety Apparel 3.7company rating

    National Safety Apparel job in Cleveland, OH

    Job DescriptionReports To: Sewing Supervisor Direct Reports: None FLSA Status: Non-Exempt Employment Type: Full-Time Pay: $16.45/hour Responsible for producing work in a TSS sewing team-based cluster, in accordance with NSA and TSS guidelines. Essential Job Functions: Work specific zone which flexes due to variation in cycle. Within designated zone, produce specified product to required specifications using proper methods; i.e., gauging or other tools. Maintain equipment as required. Operate equipment safely and utilize methods to ensure safe operation. Properly set equipment to specific requirements. Maintain any required documentation for completeness and accuracy. Adhere to company quality standards and procedures. Adhere to all cluster requirements including proper utilization of goal boards. Use lights to alert support personnel of machine difficulties, supply needs, etc. Work in courteous cooperation with other cluster members. Employ the “bumping” technique as appropriate within the cluster. Address team issues in a timely and appropriate manner with team members/supervision. Contact supervisor as required to resolve cluster needs. Non-Essential Job Functions: Works as a team to accomplish production and manufacturing goals Other duties as assigned by TSS Sewing Supervisors Training: Necessary training will be provided on the job. Qualifications: Education & Certifications: High School Diploma or GED preferred Experience: 1 year in a manufacturing environment preferred Key Competencies: Initiative, Achievement Orientation, Analytical Thinking, Self Confidence, Teamwork and Collaboration Physical Requirements: Must be able to stand for duration of day and walk frequently Working Conditions: Plant environment with constant background noise EEO Statement: National Safety Apparel provides equal employment opportunities for all persons regardless of race, color, religion, sex, national origin, handicap, disability, ancestry, age, veteran status, marital status, sexual orientation or any other protected group status as defined by law. Powered by JazzHR hioyj EsNEC
    $16.5 hourly 6d ago
  • Pre-Sew Lead

    National Safety Apparel 3.7company rating

    National Safety Apparel job in Cleveland, OH

    Reports To: Pre-sew Supervisor Direct Reports: None FLSA Status: Non-exempt Employment Type: Full time Position Overview: To function as the point person or department coordinator in providing quality items in a timely manner to the sewing clusters to ensure customer requirements are met. This includes embroidery, trim, labels, pockets, pad print, and safety. Cross-trained in various functions in the department to aid in this requirement and foster an environment of team-work. This person acts as a back-up for supervisor if needed and is a working lead in various positions. Essential Job Functions: Ensure support of the Companies Operational Goals (90% TSS efficiency, ship MTO in 3-5weeks and stock in 3 days) Responsible that your work areas are neat and orderly to promote a safe work environment. Your operators must follow ALL NSA Safety and Housekeeping Policies (including but not limited to: Safety glasses, music, food and drink, etc…). Responsible for your operators operating the equipment in a safe manner according to trained procedures. Responsible for reporting ANYTHING that appears unsafe in your opinion, and have the authority to shut down ANY task/operation that you feel may be unsafe Communicate with Pre-sew Supervisor on team results and issues on a regular basis With team members seek and develop new methods and approaches and provide input to others on equipment needs and opportunities to lead to job enhancement and results improvements Ensure teams receive timely and necessary support in receipt of work, necessary supplies, equipment, maintenance and other services so they can perform to or above requirement Perform scheduled preventative maintenance to all applicable equipment to ensure proper functionality Help supervisor to provide training for all new Presew employees and cross training as needed Provide help to scan out orders from Presew Assume the supervisor role when the supervisor in not at work Non-Essential Job Functions: Other duties as assigned Training: Provided on the job Qualifications: Education & Certifications: High School diploma or GED is preferred. Experience: One year of experience in a manufacturing setting preferred. Key Competencies: Self-confidence, Initiative, Analytical Thinking, Teamwork & Corporation, Developing Others, Achievement focused, Impact & Influence Physical Requirements: Must be able to stand for duration of day and walk frequently Working Conditions: Plant environment with constant background noise EEO Statement: National Safety Apparel provides equal employment opportunities for all persons regardless of race, color, religion, sex, national origin, handicap, disability, ancestry, age, veteran status, marital status, sexual orientation or any other protected group status as defined by law.
    $27k-54k yearly est. Auto-Apply 60d+ ago
  • Sample Making Specialist

    National Safety Apparel 3.7company rating

    National Safety Apparel job in Cleveland, OH

    Job DescriptionReports To: Integration Supervisor (dotted line to R&D Manager) Direct Reports: None FLSA Status: Non-Exempt Employment Type: Full-Time Position Overview: To help produce sample garments required by R&D Department in the most efficient way and timely manner while meeting NSA/customer quality requirements. Maintain open communication between Production and R&D departments regarding the sample making process Essential Job Functions: Manufacture all samples required to be made in the sample team according to the deadline set by R&D team, Manufacturing Manager Assistant, and Operations Support Associate. Produce already established products following the process existing in NSA TSS teams Find the most efficient way to produce new samples while maintaining excellent quality and meeting customer's expectations Follow the work instructions created by R&D to complete a garment then provide feedback to improve WI with new findings from the assembly process. Give feedback to R&D and manufacturing on potential issues as far as patterns, construction, quality, and functionality. Make suggestions for potential improvement Use your knowledge/pace acquired in production to help establish the amount of time it takes to make a garment to be able to keep NSA competitive Help launch the new products in production teams when samples go into production. Help the TSS trainer learn all new products to be able to help with the training in teams Work with the Operations Department to make sure that all existing equipment is in perfect working conditions. If necessary, make suggestions of new equipment needed for better processes. Make recommendations on which work center the new product fits best in order to follow the SPF process. Non-Essential Job Functions: Participate in monthly sample meetings. Be able to give feedback when required Where needed, assist team members in resolving issues that might arise with the construction of new items In emergencies, work with clusters as needed to ensure teams meet customer requirements. With team members seek and develop new methods and approaches and provide input to others on equipment needs and opportunities to lead to job enhancement and results improvements. Perform other tasks as required. Training: Provided on the job. Will need to supplement product/process knowledge where appropriate Qualifications: Education & Certifications: High school diploma or GED preferred Experience: 1-2 years of experience in a manufacturing facility (similar in size and scope to NSA) preferred Key Competencies: Problem solving, positive attitude, persistence, initiative, dependability, goal setting, analytical thinking, conflict resolution, teamwork, willing to try new things, basic computer skills Physical Requirements: Must be able to sit or stand for duration of day, frequent walking Working Conditions: Temperature-regulated plant environment, consistent background noise and vibrations from movement of sewing machines EEO Statement: National Safety Apparel provides equal employment opportunities for all persons regardless of race, color, religion, sex, national origin, handicap, disability, ancestry, age, veteran status, marital status, sexual orientation or any other protected group status as defined by law. Powered by JazzHR P0k0ah7drf
    $25k-36k yearly est. 5d ago
  • 2nd Shift Label Coordinator

    National Safety Apparel 3.7company rating

    National Safety Apparel job in Cleveland, OH

    Label Coordinator Reports To: Label Team Supervisor Direct Reports: N/A FLSA Status: Non-exempt (Eligible for OT) Employment Type: Full-time Compensation: $15.50/hour Position Overview: To generate product labels using the Avery label machine. Ensure all labels generated contain proper information and NSA's/customer's specifications. Essential Job Functions: Generate product labels on Avery label machines to NSA's/customers' specifications. Pull all supplier-supplied tags for orders. Ensure all labeling is correct for the sewing department. File pick tickets in a timely manner Non-Essential Job Functions: Weekly inventory reports Adjust heat transfer quantities in TCM as needed Backup for heat transfers made in-house Other duties as assigned Inspect received labels, logos, and patches Training: Provided on the job and supplemented with external seminars/classes Qualifications: Education & Certifications: High School diploma, additional schooling preferred Experience: One year of data entry preferred Key Competencies: Dependability Teamwork & Collaboration Positive Attitude Flexibility Initiative Planning & Organizing Work Communication Skills (Listening, Writing, Speaking) Analytical Thinking Reliable attendance Physical Requirements: Must be able to sit or stand for the duration of the work day Working Conditions: Personal workstation in a temperature-controlled plant environment. EEO Statement: National Safety Apparel provides equal employment opportunities for all persons regardless of race, color, religion, sex, national origin, handicap, disability, ancestry, age, veteran status, marital status, sexual orientation, or any other protected group status as defined by law.
    $15.5 hourly Auto-Apply 60d+ ago
  • Payroll Specialist

    National Safety Apparel 3.7company rating

    National Safety Apparel job in Cleveland, OH

    Job Description Who We Are Founded in Cleveland, OH during the resilient years following the Great Depression, NSA has been the guardian of American workers since day one. Our founder, Wally Grossman, dedicated his life to one mission: ensuring that every worker returned home safely at the end of the day. We've never lost sight of his mission. Today, NSA is America's Safety Choice. That's because NSA owns and operates manufacturing plants across the county, employs more than 1,000 American workers, and hasn't waivered from its mission since day one. We make the best safety apparel for the American worker. Period. When you choose NSA, you're joining a generational legacy of safety and American craftsmanship. At NSA, we are looking to add to our payroll team. As a Payroll Coordinator you will be responsible for ensuring the accurate and timely processing and recording of the company's payroll, collaborating with HR team members to ensure completeness and accuracy of employee payroll related data, working with our HRIS software provider to ensure compliance with all laws and regulations and preparing ongoing analysis of payroll related metrics. The ideal candidate will have: A minimum of 3 years of experience processing payroll for multi-site / multi-state organization Associate's degree preferred; CPP designation a plus Experience with automated time and attendance, third party HRIS and ERP systems Experience in payroll accounting, payroll processes and procedures and compliance Proficiency with Microsoft Word and Excel. Experience in Dayforce system preferred but not required What you will do: Process payroll for all companies, ensuring timeliness and accuracy Execute time and attendance processing and interface with payroll; partner with HR team to ensure on-time approval of all employee hours Balance company payroll, ensuring tax withholdings and deductions are deposited to appropriate third parties and resolve exceptions; maintain documentation to support balancing Coordinating with HR team, ensure the accuracy and completeness of employment and personal data, tax and benefits elections and enrollments and mandated child support, garnishments, adjustments and withholdings Coordinating with HRIS software provider, maintain company tax profile, ensuring all federal, state and local tax accounts are set-up and complete Coordinate the processing of accurate and timely year end reporting (W-2) Prepare required documentation for workers' compensation audits, or other audits as assigned Understand all aspects of payroll in regard to payroll laws and regulations Maintain documentation of payroll system processes and procedures Prepare all payroll related journal entries for Controller review Reconcile payroll reporting to General Ledger detail Perform ongoing analysis of payroll related metrics Provide reporting and analysis of payroll related data as requested Participate in the month-end and year-end process by completing assigned tasks Salary Range: $55,000 - $65,000 Key Competencies: Self-motivated and results driven, strong organizational and communication skills, attention to detail, analytical thinking and problem-solving, ability to multi-task, high degree of integrity and confidentiality, initiative with decision making, teamwork and cooperation Physical Requirements: Long periods of sitting or standing at an individual work station, heavy computer work Working Conditions: Temperature-regulated office environment EEO Statement: National Safety Apparel provides equal employment opportunities for all persons regardless of race, color, religion, sex, national origin, handicap, disability, ancestry, age, veteran status, marital status, sexual orientation or any other protected group status as defined by law. Powered by JazzHR RRxhYLXFdA
    $55k-65k yearly 30d ago
  • Intern

    Riddell 4.2company rating

    North Ridgeville, OH job

    In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. The Sales Support Intern will work closely with Riddell's Sales Support Specialists to gain hands-on experience in order management, systems troubleshooting, data analysis, and cross-functional coordination. This internship provides a unique opportunity to learn how orders move through a sales organization and to assist in resolving issues that impact sales performance and customer satisfaction. Interns will gain exposure to key business systems (such as SAP and the Sales Portal), learn to analyze sales and account data, and support communication between Sales, Operations, and IT. This role is ideal for students interested in sales operations, business processes, customer experience, or systems support. Essential Functions (other duties as assigned) Assist the Sales Support Specialists in monitoring the order flow lifecycle, ensuring orders move accurately from entry to shipment Support the identification and resolution of common order holds (e.g., credit issues, missing purchase orders, artwork questions, incomplete data) Assist in the order entry process for apparel, hard goods, and reconditioning when needed Learn to run and interpret reports to help monitor operational workflow, bottlenecks, and trends Help document FAQs, process walk-throughs, and troubleshooting guides for sales reps using Hybris, our sales portal, or SAP-related workflows Assist with basic troubleshooting for order-related questions, account status updates, or system navigation issues Contribute ideas and feedback to help improve sales processes, system usability, and order efficiency Participate in special projects including but not limited to system enhancements, data cleanup, and improved communication Job Requirements Must be currently enrolled in an undergraduate program Strong proficiency in Microsoft Office Interest in business systems; familiarity with SAP is a plus (training provided) Skills and Abilities Strong attention to detail, accuracy, and time management skills Excellent communication and interpersonal skills Ability to work independently with moderate guidance while balancing multiple tasks Strong customer focus, problem-solving capability, and willingness to learn Ability to establish and maintain productive and effective interactions with multiple departments Critical thinker and problem-solving skills EducationRequired Some college or better High School or better Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
    $24k-32k yearly est. 14d ago
  • Operations Development Trainee - Garment Construction

    National Safety Apparel 3.7company rating

    National Safety Apparel job in Cleveland, OH

    Job DescriptionOperations Development Trainee Reports to: Director of Manufacturing Direct Reports: None FLSA Status: Non-Exempt Employment Type: Full-Time Operations-focused rotational program designed to develop a well-rounded individual to be able to understand and apply knowledge learned in garment manufacturing. This program includes time spent in the following departments: Technical Design, Pre-Production, Production Planning, Cutting, Sewing, and Quality. Each rotation will be for the duration of about 3 months. At the end of these 6 rotations, the successful candidate will be placed in a position which best fits NSA needs and the candidate's strengths. Essential Job Functions: Sewing: Garment construction at every work center/ learn all equipment used. Learn and help implement single piece flow/monitor teams efficiencies. TSS teams and Teamwork concepts 5S Lean workflow Training new employees/employees' development Learn to navigate and use ERP system used in production. Cutting: Knowledge of fabrics used to manufacture NSA products. Knowledge of spreading and cutting processes with minimum waste. Understand the Cut Support, Order Prep and Additional work activities. Quality: NSA quality guidelines by product type First item inspection QA log Be able to read the label sheet RMA training Planning: Understand the daily planning for all spreaders. Ability to run reports to help prioritize orders that need cut. Ability to help prioritize stock and MTO orders based on needs. Ability to run reports by item, work center, and materials. Technical Design: Ability to use and understand the available software to manipulate patterns. Ability to construct the BOM for a product. Ability to achieve certification on the software for establishing the SAMs. Sample process Pre-Production: Ability to make makers for NSA products with material utilization being the focus along with manufacturability (i.e.. total cost). HR: NSA policies and procedures Employee development Non-Essential Job Functions: Works as a team to accomplish production and manufacturing goals. Other duties as assigned. Training: Necessary training will be provided on the job. Qualifications: Education & Certifications: High School Diploma or GED required. Garment construction or apparel related education preferred. Experience: 3 year in a manufacturing environment as a lead or above required. Key Competencies: Communication (both written and verbal), Initiative, Achievement Orientation, Analytical Thinking, Self Confidence, Teamwork and Collaboration Physical Requirements: Must be able to stand for duration of day and walk frequently. Working Conditions: Plant environment with constant background noise EEO Statement: National Safety Apparel provides equal employment opportunities for all persons regardless of race, color, religion, sex, national origin, handicap, disability, ancestry, age, veteran status, marital status, sexual orientation, or any other protected group status as defined by law. Powered by JazzHR xXgvwXgUvU
    $32k-39k yearly est. 15d ago
  • 2nd Shift Sewing Machine Operator

    National Safety Apparel 3.7company rating

    National Safety Apparel job in Cleveland, OH

    Reports To: Sewing Supervisor Direct Reports: None FLSA Status: Non-Exempt Employment Type: Full-Time Responsible for producing work in a TSS sewing team-based cluster, in accordance with NSA and TSS guidelines. Essential Job Functions: Work specific zone which flexes due to variation in cycle. Within designated zone, produce specified product to required specifications using proper methods; i.e., gauging or other tools. Maintain equipment as required. Operate equipment safely and utilize methods to ensure safe operation. Properly set equipment to specific requirements. Maintain any required documentation for completeness and accuracy. Adhere to company quality standards and procedures. Adhere to all cluster requirements including proper utilization of goal boards. Use lights to alert support personnel of machine difficulties, supply needs, etc. Work in courteous cooperation with other cluster members. Employ the “bumping” technique as appropriate within the cluster. Address team issues in a timely and appropriate manner with team members/supervision. Contact supervisor as required to resolve cluster needs. Non-Essential Job Functions: Works as a team to accomplish production and manufacturing goals Other duties as assigned by TSS Sewing Supervisors Training: Necessary training will be provided on the job. Qualifications: Education & Certifications: High School Diploma or GED preferred Experience: 1 year in a manufacturing environment preferred Key Competencies: Initiative, Achievement Orientation, Analytical Thinking, Self Confidence, Teamwork and Collaboration Physical Requirements: Must be able to stand for duration of day and walk frequently Working Conditions: Plant environment with constant background noise EEO Statement: National Safety Apparel provides equal employment opportunities for all persons regardless of race, color, religion, sex, national origin, handicap, disability, ancestry, age, veteran status, marital status, sexual orientation or any other protected group status as defined by law.
    $25k-33k yearly est. Auto-Apply 60d+ ago
  • 1st Shift Label Coordinator

    National Safety Apparel 3.7company rating

    National Safety Apparel job in Cleveland, OH

    Label Coordinator Reports To: Label Team Supervisor Direct Reports: N/A FLSA Status: Non-exempt (Eligible for OT) Employment Type: Full-time Compensation: $14.50/hour Position Overview: To generate product labels using the Avery label machine. Ensure all labels generated contain proper information and NSA's/customer's specifications. Essential Job Functions: Generate product labels on Avery label machines to NSA's/customers' specifications. Pull all supplier-supplied tags for orders. Ensure all labeling is correct for the sewing department. File pick tickets in a timely manner Non-Essential Job Functions: Weekly inventory reports Adjust heat transfer quantities in TCM as needed Backup for heat transfers made in-house Other duties as assigned Inspect received labels, logos, and patches Training: Provided on the job and supplemented with external seminars/classes Qualifications: Education & Certifications: High School diploma, additional schooling preferred Experience: One year of data entry preferred Key Competencies: Dependability Teamwork & Collaboration Positive Attitude Flexibility Initiative Planning & Organizing Work Communication Skills (Listening, Writing, Speaking) Analytical Thinking Reliable attendance Physical Requirements: Must be able to sit or stand for the duration of the work day Working Conditions: Personal workstation in a temperature-controlled plant environment. EEO Statement: National Safety Apparel provides equal employment opportunities for all persons regardless of race, color, religion, sex, national origin, handicap, disability, ancestry, age, veteran status, marital status, sexual orientation, or any other protected group status as defined by law.
    $14.5 hourly Auto-Apply 60d+ ago

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