National Veterinary Associates job in Delaware, OH
Savannah Animal Hospital has been serving the Lewes, DE community for over 30 years. We are an AAHA-accredited practice, seeing cats & dogs, and are looking for a veterinarian to join our team! Just a few miles from the beach, we offer the best of both worlds: high-quality veterinary medicine in a supportive, team-focused environment.
At Savannah Animal Hospital, you'll find a place where you can practice great medicine and enjoy work-life balance. Whether you're a recent graduate or an experienced veterinarian, we'll support you with mentorship, CE opportunities, and a team that strives to make a difference every day.
What we offer
• 3:1 Technician-to-Doctor Ratio: You'll have the hands-on support you need to focus on your patients and clients.
• A Truly Supportive Team: Collaboration and kindness are at the core of how we work. We make the time to foster our connection as a team and take time to celebrate all of our hard work with hospital outings.
• Cross-Training Culture: We place a great emphasis on cross-training, keeping the hospital running smoothly and ensuring you always have the right support by your side.
• Education Forward Mindset: We are always learning, and we provide ample CE opportunities to our staff.
Our Ideal Candidate
• Desire to work in a fast-paced, high-volume general care and surgery practice.
• Committed to practicing the highest standard of medicine and upholding the veterinary code of ethics.
• Demonstrates excellent verbal and written communication skills.
• Works collaboratively with hospital team members.
• Makes decisions confidently and effectively.
• Models a professional and courteous manner with staff and clients.
• Commitment to ongoing educational development and growth.
Our Benefits
• Competitive compensation with guaranteed base salary plus production.
• Work-life balance and flexible schedules.
• Signing bonus.
• Relocation assistance.
• Annual continuing education stipend.
• Health, 401(k), vacation, and personal time off.
• Paid Licenses and Insurance.
Compensation
• Base salary of $120,000-$150,000 (dependent on experience)
• Production-based bonuses
About the Area
• Lewes and the surrounding Delaware coastal communities offer many opportunities to support work-life balance:
• Beautiful beaches are great for relaxing, swimming, sandcastles, and sandy toes.
• Tons of outdoor activities like boating, fishing, hiking, golfing, and walking.
• Great tax-free shopping and over 150 factory outlets.
• Amazing restaurants, breweries, and nightlife.
• Within driving range of major metropolitan areas like Philadelphia, Washington, DC, Baltimore, and New York.
National Veterinary Associates is a leading global pet care organization united in the love of animals and the people who love them.
At NVA, we're on a mission to improve the lives of pets and the people who love them. That starts by empowering our care teams. We nurture their growth with resources to practice medicine their way. Our network of 1,000 hospitals connects them to a community of professionals who share their passion so they can learn and grow together. Our national presence enables us to deliver technology and innovations that simplify work and expand care for all. At NVA, we're committed to your professional growth. We support your entire career journey, offering opportunities ranging from mentorship to ownership.
NVA offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, NVA provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.
NVA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
$120k-150k yearly 1d ago
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Veterinary Anesthesiologist
National Veterinary Associates 4.2
National Veterinary Associates job in Akron, OH
Come to Northeast Ohio and help us build our Anesthesia Department! Metropolitan Veterinary Hospital is a Specialty and Emergency Referral Facility with hospitals in Akron and Highland Heights, Ohio seeking a Veterinary Anesthesiologist to join the team!
The Metropolitan Veterinary Group has provided specialty and emergency care for over 50 years with an established reputation of providing the "Gold Standard" of veterinary medicine. We are excited to be growing and adding anesthesiology to the team and are actively recruiting our Akron and Highland Heights locations.
Metro Team:
* Work with a progressive and experienced group of doctors who value and practice high-quality medicine, many of whom have remained part of our Metro family after completing our internship and residency programs
* Work side by side with a talented nursing staff that prides themselves on providing exceptional patient care (including several VTS)
* Collaborate with our specialists in Critical Care, Internal Medicine, Cardiology, Exotics, Surgery, Neurology, Oncology, and Ophthalmology
* Be part of our Metro care team built on compassion, communication, and teamwork!
Metro You:
* Help build our Anesthesia service and practice medicine with unlimited resources and support
* Practice at a hospital that is known for a great workplace environment and culture
* Enjoy a flexible schedule that promotes work/life balance
* Receive a generous compensation package that includes competitive salary/bonuses; medical, dental, vision, and short/long term disability insurance; generous CE and uniform allowance; and a company matching 401K
Metro Akron Hospital:
* The spacious 24,000 sq. ft. facility is equipped with leading-edge technology that includes: a state-of-the-art ICU, 2 digital radiography units, ultrasound, CT, MRI, laparoscopy, fluoroscopy, endoscopy, telemetry, and a complete in-house laboratory
Metro Highland Heights Hospital:
* The newly designed spacious 30,000 sq. ft. facility is equipped with leading-edge technology that includes: a state-of-the-art ICU, private isolation suites, 2 digital radiography units, ultrasound, CT, MRI,
laparoscopy, fluoroscopy, endoscopy, mechanical ventilation, telemetry, and a complete in-house laboratory
Discover the beauty of Northeast Ohio, where Akron and Cleveland offer unmatched amenities. Nature enthusiasts can enjoy Lake Erie and the expansive Cuyahoga Valley National Park. Whether you enjoy hiking trails, biking, kayaking on the lake, or skiing in the winter, this region has something to offer in all four seasons. Northeast Ohio is also perfect for those who appreciate breweries, art, nightlife, and fine dining. Plus, it provides affordable living in a beautiful area.
Visit our website at HERE or tour our hospitals by clicking HERE
Interested candidates can confidentially submit their CV to Jennifer Harper, Talent Acquisition Partner at ****************************
Ethos Veterinary Health is at the forefront of innovation and world-class medicine. As the premier network of over 140 specialty and emergency hospitals across North America, Ethos brings together a dedicated community of more than 1,500 specialized doctors providing care for nearly 2 million pets annually. The integrated and collaborative network of veterinary professionals utilize state-of-the-art technology and a scientific, evidence-based approach to deliver compassionate, unparalleled care and rewarding careers. Committed to revolutionizing veterinary medicine, Ethos sets the standard in veterinary excellence. Discover more at EthosVet.com.
Our commitments to the industry, the profession, our teammates, and our patients, will not change, and in fact will be stronger than ever, as we forge new ground as this new dynamic community.
Ethos Veterinary Health offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, EVH provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.
Ethos Veterinary Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
$185k-384k yearly est. Easy Apply 2d ago
Market Research - Qualitative Report Writer (Pharma)/ Research Analyst
Lieberman 4.0
Remote or Great Neck, NY job
Qualitative Report Writer (Pharma) / Research Analyst
Lieberman, Inc. has an exciting opportunity for an experienced Qualitative Report Writer / Research Analyst to join our growing Qualitative Research team. In this role, you'll collaborate closely with our team to manage complex, global pharma qualitative research projects and deliver insights that drive strategic decisions for some of the world's leading brands.
What You'll Do:
Manage multiple qualitative research projects simultaneously in the healthcare/pharma sector
Serve as a primary point of contact for clients, providing updates and resolving issues
Write discussion guides and screeners
Develop insightful, actionable reports and recommendations in PowerPoint, with a clear understanding of market and business implications
Travel as needed (minimal)
What We're Looking For:
4-8 years of global qualitative market research experience within healthcare/pharma
Demonstrated experience in producing in-depth, insightful analysis, and crafting superb, client-ready reports.
Strong ability to synthesize findings into compelling narratives and strategic recommendations
Ability to work independently and collaboratively in a fast-paced environment
Why Join Lieberman?
Competitive salary and comprehensive benefits package
Fully remote work setup with flexibility
Summer Fridays and a supportive, collaborative culture
Direct exposure to global brands and high-impact projects
Opportunity to grow within a rapidly expanding qualitative practice
Apply now: ************************************
About Us:
Lieberman, Inc. is a premier market research company headquartered in Great Neck, NY. We specialize in uncovering impactful insights that empower clients to exceed expectations by harnessing human, data, and process intelligence. Our success is driven by exceptionally talented professionals who thrive in a dynamic, growth-oriented environment.
Learn more: *************************
$48k-76k yearly est. 34d ago
Medical Director- Emergency Veterinarian | Dayton, OH
National Veterinary Associates 4.2
National Veterinary Associates job in Centerville, OH
Medical Director - Emergency Veterinarian Care Center - Dayton, OH Are you a skilled Emergency Veterinarian with a passion for leadership? Do you want to help grow a strong, collaborative hospital and make a lasting impact on your team, clients, and community? Care Center Dayton is seeking a Medical Director to guide our talented doctors and shape the future of our practice.
About Care Center Dayton
Care Center Dayton is a specialty and emergency hospital located in Ohio's Miami Valley, just an hour north of Cincinnati and west of Columbus. We are a close-knit, dedicated team focused on high-quality care and a positive, supportive work culture.
Though smaller than our sister hospital in Cincinnati, our Dayton location operates independently with the agility and camaraderie of a close community. We're looking for a leader who's energized by the opportunity to guide, build, and inspire.
The Opportunity
As Medical Director, you'll lead our ER team and specialists in a collaborative environment. You'll balance clinical shifts with leadership responsibilities-offering mentorship, upholding medical excellence, and helping to shape hospital growth.
We're excited to welcome a trailblazer: someone who enjoys building strong teams, fostering a positive culture, and embracing opportunities to innovate and grow.
What You'll Bring
* DVM or equivalent degree, with Ohio veterinary license (or eligibility)
* Emergency medicine background
* 3-5+ years of leadership or mentoring experience
* Excellent interpersonal and communication skills
* Ability to lead and inspire a diverse team
* Confidence overseeing a team that includes specialists
Nice-to-Haves
* Leadership coursework or certifications
* Experience building or shaping medical teams
* A collaborative spirit and proactive mindset
What We Offer
* Total annual compensation of $175,000-$200,000, which includes base salary plus a leadership stipend
* Additional production pay on top of base compensation
* Long-term incentive program to reward your leadership and impact
* Sign-on and relocation bonuses available
* A collaborative, inclusive team culture that values your voice
* Strong work-life balance to support your well-being
* Access to a national network of peers and specialists through Ethos Veterinary Health
* Opportunities to participate in leadership development programs, clinical research, and clinical trials
* Support from Ethos' national medical team, including ongoing mentorship and collaboration
* The ability to help shape the future of your hospital with the backing of a supportive and forward-thinking network
Why Dayton?
Dayton offers the perfect blend of small-town warmth and big-city amenities. Enjoy a low cost of living, charming neighborhoods, and a growing food and arts scene-plus easy access to outdoor adventures and nearby cities like Cincinnati and Columbus.
Ready to take the next step in your leadership journey? Email Heather Kelly, LVT at ******************* to apply or learn more about this opportunity.
Ethos Veterinary Health is at the forefront of innovation and world-class medicine. As the premier network of over 140 specialty and emergency hospitals across North America, Ethos brings together a dedicated community of more than 1,500 specialized doctors providing care for nearly 2 million pets annually. The integrated and collaborative network of veterinary professionals utilize state-of-the-art technology and a scientific, evidence-based approach to deliver compassionate, unparalleled care and rewarding careers. Committed to revolutionizing veterinary medicine, Ethos sets the standard in veterinary excellence. Discover more at EthosVet.com.
Our commitments to the industry, the profession, our teammates, and our patients, will not change, and in fact will be stronger than ever, as we forge new ground as this new dynamic community.
Ethos Veterinary Health offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, EVH provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.
Ethos Veterinary Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
$175k-200k yearly Easy Apply 60d+ ago
Client Service Representative - Outbound
National Veterinary Associates 4.2
National Veterinary Associates job in Rockville Centre, NY or remote
National Veterinary Associates National Veterinary Associates is one of the largest and most respected communities of veterinary hospitals in the world, operating nearly 1,000 hospitals in North America, including in all 50 states, and caring for 8,000,000+ animals annually. NVA is backed by JAB Holding, a leading private equity firm.
Each person who joins NVA is motivated by our mission to provide excellent, accessible care to improve the lives of animals and the people who love them. NVA has been extremely successful over its 25+ year history and we're very excited about our next chapter as we work toward our shared vision of revolutionizing the pet care experience to provide more fulfilling lives for pets, their companions, and our team.
Description
Our Client Service Center is on the lookout for friendly, dedicated, hardworking, punctual, and compassionate team players to join our team. The position will require an ability to work independently and with a team as a Client Service Representative to make outbound calls.
Position Responsibilities
* Provide concise, friendly service for multiple veterinary hospitals
* Effective communication (written and verbal) with strong closing skills
* Communicate with clients in regard to difficult scenarios
* Educate clients on animal wellness
* Consistently schedule veterinary appointments using AVImark
* Review and update client and patient data, accounting
* Accurately complete documents each shift
* Work independently in a friendly and supportive environment
* Provide excellent client service and telephone etiquette
* Achieve performance goals
* Other duties as assigned
Qualifications
* High school diploma
* Basic math skills
* Proficient with Microsoft Office, Excel, and Word
* 1 year of client service experience
* Ability to handle multiple phone lines
* Professional work ethic
* Time management and problem-solving skills
* Ability to overcome objections
* Adapt to changing environment
* Must be able to work at a computer for long periods of time, including keyboard and mouse use
Additional Details
* Remote Position: Must be able to work in a distraction-free workplace from home
* Shift - Outbound Reminder Calls: Monday-Friday, fixed shift and will vary based on department needs
(Department hours: 6:00 AM - 6:00 PM PST)
* Pay Range: $16-$19 DOE, with potential for monthly performance incentives
* Training Duration: Applicants must be available for the full duration of training (approximately 4 weeks)
(Paid training)
* Deadline to Apply: January 9, 2026
* Next Virtual Class Start Date: February 17, 2026
National Veterinary Associates is a leading global pet care organization united in the love of animals and the people who love them.
At NVA, we're on a mission to improve the lives of pets and the people who love them. That starts by empowering our care teams. We nurture their growth with resources to practice medicine their way. Our network of 1,000 hospitals connects them to a community of professionals who share their passion so they can learn and grow together. Our national presence enables us to deliver technology and innovations that simplify work and expand care for all. At NVA, we're committed to your professional growth. We support your entire career journey, offering opportunities ranging from mentorship to ownership.
NVA offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, NVA provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.
NVA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
$16-19 hourly 40d ago
Market Research - Qualitative Senior Report Writer (Pharma)/Research Director
Lieberman 4.0
Remote or Great Neck, NY job
Qualitative Senior (Pharma) Report Writer / Research Director
Lieberman, Inc. is a leading market research firm known for lasting client partnerships and world-class service.
Our Qualitative Practice is growing fast, and we're seeking a Senior Report Writer (Pharma) / Research Director with a passion for insights and storytelling.
What You'll Do:
Lead complex global pharma qualitative projects.
Craft client-ready insightful reports.
Mentor junior team members and shape our practice's growth.
What We're Looking For:
8+ years leading supplier-side Qualitative global pharma market research studies.
Demonstrated experience in producing in-depth, insightful analysis, and crafting superb, client-ready reports.
True passion for understanding and explaining the WHY behind consumer drivers and attitudes.
Why Join Us:
Competitive salary + benefits
Flexible remote work & Summer Fridays
Opportunity to work in a growing, well-established company.
Apply: **************************************
About us:
Lieberman, Inc. is a premier market research company headquartered in Great Neck, NY. With unparalleled expertise in products and services life cycle research, we support clients worldwide across diverse industries. Our mission is to uncover impactful insights that empower our clients to exceed expectations, by harnessing the power of human, data, and process intelligence. Our success is driven by our exceptionally talented and dedicated professionals. Explore our website for more information on our dynamic organization and exciting opportunities to realize your full potential.
********************************
$34k-59k yearly est. 60d+ ago
Veterinary Student Summer Job
National Veterinary Associates 4.2
National Veterinary Associates job in Loveland, OH
A summer job opportunity at an NVA hospital will give veterinary students the unique opportunity to understand the day-to-day operations of an NVA practice while earning money. Although every NVA hospital is unique, we all have some things in common: an environment that is supportive, committed to excellent medicine, and provides exceptional service to animals and the people who love them. At our hospital, you will find high-quality patient care and client services. We are passionate about advancing the profession of veterinary medicine and giving animals the individualized care they need.
If you are a veterinary student currently enrolled in an AVMA college of veterinary medicine, we would love for you to apply for a paid summer position at our hospital.
Positions available:
* Summer DVM Student - Veterinary Assistant/Technician
* Summer DVM Student - Customer Service
* Summer DVM Student - Kennel Assistant
We look forward to working with you this summer.
National Veterinary Associates is a leading global pet care organization united in the love of animals and the people who love them.
At NVA, we're on a mission to improve the lives of pets and the people who love them. That starts by empowering our care teams. We nurture their growth with resources to practice medicine their way. Our network of 1,000 hospitals connects them to a community of professionals who share their passion so they can learn and grow together. Our national presence enables us to deliver technology and innovations that simplify work and expand care for all. At NVA, we're committed to your professional growth. We support your entire career journey, offering opportunities ranging from mentorship to ownership.
NVA offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, NVA provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.
NVA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
$50k-79k yearly est. 60d+ ago
Avian and Exotics Specialist
National Veterinary Associates 4.2
National Veterinary Associates job in Albuquerque, NM or remote
Route 66 Veterinary Emergency and Critical Care Center is looking for a board-certified Avian and Exotics Veterinarian to help them expand the care of their already established niche' community of patients. Be one of the first boarded Avian and Exotics Veterinarians in the State of New Mexico to bring this much needed service to Albuquerque!
Who we are:
Our amazing team of caregivers are a positive group of people who create an atmosphere of calm even while dealing with the stress of veterinary medicine. Route 66 Vet was created to provide a different experience for clients and employees alike. We aim to give back to our community by providing people with a caring compassionate atmosphere to bring their pets in a time of need. Our practice is growing as the city of Albuquerque has embraced our hospital and has chosen it as the place for veterinary emergencies. We are already seeing avian and exotic patients regularly and want to elevate the level of care they receive by adding a board-certified specialist to the team.
Why New Mexico:
The Route 66 Veterinary Emergency and Critical Care Center is in the trendy Nob Hill neighborhood close to both the University of New Mexico and Sandia National Laboratory. Albuquerque is a growing city that has an abundance of sunshine. Nestled at the base of the Rocky Mountains we enjoy all 4 seasons with none of the sticky triple-digit heated summer days. Albuquerque winters are mild, but sometimes we see a little snow. Mountain biking, hiking, and world-class skiing will be in your backyard. Our cost of living can't be beaten! Our housing market allows for very comfortable living on any budget.
Our Facility:
Our state-of-the-art, AAHA accredited facility features digital radiology, endoscopy, advanced patient monitoring, telemetry, ultrasound, ligasure, fully equipped laboratory and entirely electronic medical records. Our new facility completed in November 2021 will allow us to care for more patients while allowing our veterinarians to have the space to comfortably practice. As this is a new service for Route 66, you'll also be able to partner with hospital leadership to build your own service and team.
Awesome Staff:
Our technical staff are composed of mainly registered veterinary technicians and assistants with years of emergency experience. Keeping a staffed hospital where our clients are cared for and our veterinarians are supported is extremely important to us. Our vets enjoy a three tech to one doctor ratio. We have a full-time Veterinary Social Worker on staff to help support our staff emotionally as well as our clients.
Who we want:
We are looking for an enthusiastic, personable specialist who can handle the medical aspects of the job while delivering compassion and care to our patients and clients. Coaching and educating are important to us as we strive to create a collaborative environment where you can discuss and research cases among your colleagues.
Taking Care of our Staff:
Joining Route 66 means joining a hospital that believes in cooperative veterinary care within the hospital AND the community. We are a hospital that believes in not only being patient focused, but employee and community wellness which is why we offer NO non-competes and a NO negative accrual.
Our business loves to give back! We ensure that our employees are cared for as well as our clients. We provide:
* Competitive Salary
* Generous signing bonus
* Possible student Loan Debt Repayment assistance
* Profit-Sharing
* 3 shift work weeks
* Consistent predictable schedule
* Harmonious work/ home life balance
* Generous CE allowance
* Medical, Dental, and Vision Insurance
* Mental Health coverage
* Short term and Long-Term Disability
* Access to internal staff Social Worker
* Professional Liability
* Paid time off
* Retirement plan
* Relocation Allowance
Interested candidates can send their CV to Lindsey Hays (******************) for immediate consideration.
Ethos Veterinary Health is at the forefront of innovation and world-class medicine. As the premier network of over 140 specialty and emergency hospitals across North America, Ethos brings together a dedicated community of more than 1,500 specialized doctors providing care for nearly 2 million pets annually. The integrated and collaborative network of veterinary professionals utilize state-of-the-art technology and a scientific, evidence-based approach to deliver compassionate, unparalleled care and rewarding careers. Committed to revolutionizing veterinary medicine, Ethos sets the standard in veterinary excellence. Discover more at EthosVet.com.
Our commitments to the industry, the profession, our teammates, and our patients, will not change, and in fact will be stronger than ever, as we forge new ground as this new dynamic community.
Ethos Veterinary Health offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, EVH provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.
Ethos Veterinary Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
$34k-41k yearly est. Easy Apply 60d+ ago
Veterinary Assistant/Receptionist
National Veterinary Associates 4.2
National Veterinary Associates job in Loveland, OH
Veterinary CSR/Veterinary Assistant HIRING FOR BLANCHESTER AND LOVELAND LOCATIONS!! Multi-award winning veterinary hospitals- both locations!! We provide the best care and have the best team! Join us! We are a fun and fast paced animal hospital looking for a Client Service Representative/Veterinary Assistant to cross between both roles and join our team! 36-40 hours per week. Flexible schedule. Minimum of 2 Saturdays per month.
We have two locations- Loveland and Blanchester- 15 minutes apart on State Route 28. We are looking for someone willing to work both locations (could be 50/50 split between sites).
We provide high quality care to dogs, cats, exotics, reptiles, as well as sheep, goats, and birds.
We have a diverse group of highly experienced DVM's that perform extensive soft tissue and orthopedic surgery, including TPLO's, lateral cruciate suture repair, orthopedic plates, pin/wire, and much more. We also do many routine spay/neuters, and emergency surgeries such as caesareans, pyometras, exploratories, splenectomies, and more!
Skills:
Primary duties include:
Receptionist/CSR duties
Answering a multi-line phone system.
Taking messages for staff and doctors.
Checking and responding to emails.
Online pharmacy: order approval, prep, follow up.
Check client's in and out using Clover machine for credit cards. Care credit, Scratchpay, Cash.
Open and closing reports.
Use of practice managment software- Impromed.
Weigh pets and place rooms.
Veterinary Assistant duties
Exam room preparation: Client communication and education about wellness, vaccines, flea and heartworm prevention. Draw up vaccines, blood collection, fecal and urine collection.
Surgery pack cleaning, wrapping, use of autoclave.
Anesthesia recovery and hospitalization care.
Give oral medications.
Animal restraint. Must be able to lift 50lbs without assistance.
Fill medication and calculate various drugs.
Client communication, medical record input, invoicing, print and send go home instructions.
Laboratory skills: I.H. IDEXX Chemistry/CBC and we have the Sedivue for urinalysis!
Ear cytology, skin smears, urinalysis, needle aspirates (with advanced training).
Love of animals!
We are a dynamic and fun team that provides a great learning environment and many growth opportunities. We have 8 doctors and a heavy technical staff so that we can provide top notch care to our patients.
Seven Hills Pet Clinic Loveland and Blanchester keep up with the newest technology and education. We have a therapy laser, surgical laser, ultrasound, digital radiography and digital dental radiography. We see urgent care and wellness appointments and have surgery and dental blocks every day during the week. No surgery or dentals on Saturdays.
CLOSED SUNDAY and all major holidays.
Vacation and PTO-generous
Health insurance, dental, 401k with 3% match and many other great benefits.
Kerri Adkins, RVT/Hospital Manager
Jaclyn Arbino, Receptionist Manager
************** work
Email resume to kerri.adkins@sevenhillspet and Jaclyn.arbino@sevenhillspet
Job Types: Full-time
Pay: $15.00-$17.00 per hour- based on experience. Reviews in 30, 60, 90 days.
Expected hours: 36 - 40 per week
Benefits:
* 401(k)
* Flexible schedule
* Health insurance
* Paid time off
* Employee discount
Healthcare setting:
* Clinic
* Hospital
Schedule:
* 10 hour shift
* 12 hour shift
* 8 hour shift
* Monday to Friday
* Every other Saturday (minimum 2 per month)
Work Location: Multiple locations- 15 minutes apart.
National Veterinary Associates is a leading global pet care organization united in the love of animals and the people who love them.
At NVA, we're on a mission to improve the lives of pets and the people who love them. That starts by empowering our care teams. We nurture their growth with resources to practice medicine their way. Our network of 1,000 hospitals connects them to a community of professionals who share their passion so they can learn and grow together. Our national presence enables us to deliver technology and innovations that simplify work and expand care for all. At NVA, we're committed to your professional growth. We support your entire career journey, offering opportunities ranging from mentorship to ownership.
NVA offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, NVA provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.
NVA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
$15-17 hourly 60d+ ago
People Operations Coordinator - Temporary
National Veterinary Associates 4.2
National Veterinary Associates job in Ontario, CA or remote
Job Title: People Operations Coordinator - Temporary Reports To: Supervisor, People Operations Job Summary: We are looking for a detail-oriented and adaptable professional to support our People Operations team during a temporary assignment. This role requires someone who can quickly learn processes, and work effectively with both people and systems, and communicate clearly across multiple channels. The ideal candidate is detail-oriented, tech-savvy, and able to pivot quickly in a dynamic environment. This position is fully remote.
About: National Veterinary Associates is one of the largest and most respected communities of veterinary hospitals in the world, operating nearly 1,000 hospitals in North America, including in all 50 states, and caring for 8,000,000+ animals annually. NVA is backed by JAB Holding, a leading private equity firm. Each person who joins NVA is motivated by our mission to provide excellent, accessible care to improve the lives of animals and the people who love them. NVA has been extremely successful over its 25+ year history and we're very excited about our next chapter as we work toward our shared vision of revolutionizing the pet care experience to provide more fulfilling lives for pets, their companions, and our team.
Key Responsibilities:
* Systems: Gain functional proficiency in core HR systems including Benefits Solver, ADP, Dayforce and Service Now (SNOW)
* Case Assignment: Manages ticket assignments in SNOW
* Employee Support: Respond to inquiries on People policy and benefits inquiries from team members and escalate issues appropriately.
* Data Processing: Assists in the collection, processing, and HRIS entry of various People data
* People Projects: Participates in special projects and initiatives assigned to the People Operations team
* Onboarding/Offboarding: Supports the onboarding/off-boarding processes as needed.
* Reporting: Assists with ad-hoc reporting needs
* Mail Distribution: Processes People department mail (including, but not limited to time-sensitive, unemployment claims) to appropriate locations
Minimum Knowledge, Skills, and Abilities:
* Maintains confidentiality, integrity, and professionalism at all times
* Proficient in Microsoft Office programs including Excel, PowerPoint, Outlook and Word
* Willing to embrace change with a great attitude and be comfortable with a heavy volume of work
* Customer service mindset with the ability to organize and prioritize with minimal guidance; work independently and meet deadlines. Strong oral and written communication skills and attention to detail.
* Must be self-motivated and able to work in a fully remote setting.
* 1-3 years of experience.
* High school degree required, Associate's degree preferred
* PHR or SHRM-CP preferred
Compensation: This is an hourly role offering a rate between $24.04 to $28.85 ($50,000 to $60,000 annually).
National Veterinary Associates is a leading global pet care organization united in the love of animals and the people who love them.
At NVA, we're on a mission to improve the lives of pets and the people who love them. That starts by empowering our care teams. We nurture their growth with resources to practice medicine their way. Our network of 1,000 hospitals connects them to a community of professionals who share their passion so they can learn and grow together. Our national presence enables us to deliver technology and innovations that simplify work and expand care for all. At NVA, we're committed to your professional growth. We support your entire career journey, offering opportunities ranging from mentorship to ownership.
NVA offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, NVA provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.
NVA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
$50k-60k yearly 6d ago
General Manager
National Veterinary Associates 4.2
National Veterinary Associates job in Chagrin Falls, OH
Pet Resorts is looking for a talented General Manager to join our team in Chagrin Falls, Ohio! At The Barkley, we employ responsible, devoted, and detail-oriented animal care professionals who perform their jobs superbly in an interesting, challenging, fulfilling, and enjoyable working environment. Our dedicated team leads the pack in providing personalized care to meet the needs of every unique furry guest.
Job description
PetSuites is seeking a General Manager of Pet Resort Operations to lead the pack!
Overview:
A General Manager (GM) is responsible for the overall operations, customer experience, sales performance and
execution of brand excellence in a resort. The GM is responsible for maximizing the sales and profits of the site.
The GM must maintain an exceptional level of customer service by developing a strong team including a Resort
Manager, Shift Leads and Team Members. The GM and the Team will lead and create a resort culture based on
NVA Leadership Competencies, high quality guest/pet care, and exceptional customer service for both our internal
and external customers.
Company Overview
Based in Austin, Texas, National Veterinary Associates ("NVA") is the largest private owner of freestanding
veterinary hospitals and pet resorts in North America, with 1300+ companion animal veterinary hospitals and pet
resort locations.
NVA has grown rapidly over its history and continues to aggressively execute its growth plans via a combination of
acquisition, new resort and same-store initiatives. NVA's pet resorts business line competes in an $8+ billion
industry that is predicted to grow over 6% through 2028. As of 2019 over 67% of US households have a pet;
industry growth has benefitted from the trends towards humanization of pets and demand for premium/luxury
offerings in the animal care and goods space.
Responsibilities
General
* Understands and communicates the companies' mission, values, and objectives.
* Provides the direction, leadership and communication for all aspects of the site including Financial
Management, Customer Service, Pet Care and Team Management.
* Develops and implements a comprehensive sales strategy, including proactive lead management and
conversion tactics, aligned with resort and company objectives.
* Creates a plan to drive and achieve resort quantitative objectives including sales revenue, labor, cost of
goods sold and expense management.
* Communicates concerns and needs to the Market Leader and/or the Regional Leader.
* Responsible for maintaining operational excellence within their resort.
* Responds to directives accurately and promptly, ensuring the same level of compliance from the resort
team.
* Recognizes and rewards outstanding performance of resort team members.
* Demonstrates exceptional leadership behaviors.
* Other duties as assigned.
Business/Financial Management
* Creates a data-driven resort plan that supports the execution of regional and company initiatives to
achieve both operational excellence and strong business results. Follows up consistently to ensure
accountability to plans and KPI targets. Plans focus on meeting budget and PY growth expectations for
revenue, labor, expense control and EBITDA.
* Drives financial success by analyzing financial data and KPIs to optimize performance, address challenges,
and identify growth opportunities. Utilizes financial tools and meticulously analyzes financial reports and
key performance indicators (KPIs) - including sales leads, conversion rates, average transaction value, and
customer satisfaction scores - to identify trends, issues, and opportunities for strategic action and sales
growth.
* Develops Resort Leads (Resort Manager, Shift Leads) understanding of financial reports, enabling them to
make informed decisions and implement actions that consistently achieve sales goals, productivity
metrics, and budget adherence.
* Executes any corporate marketing plans and creates and implements local market plans for marketing and
sales lead generation.
* Possesses expert knowledge of the resort market area and the community. Actively engages and educates
the community and the market area on the company's customer value proposition and sales offerings.
* Identifies and cultivates relationships with local businesses, community groups, and referral sources to
generate new leads.
* Leverages digital marketing channels (social media, website, email) to capture and nurture leads
effectively.
* Tracks and analyzes lead generation efforts to optimize strategies and improve conversion rates, Ensures
the team is trained on effective lead capture techniques during customer interactions.
Team Management
* Responsible for the selection, development and performance of subordinate managers and all other site
team.
* Manage company on-boarding processes for new Team Members and Shift Leads on both front- and
back-of-house procedures. Uses Talent Unleased certification programs for all team members.
* Ensure the Resort Manager and Shift Leads empower their team members.
* Direct/coordinate training programs for all new hires in accordance with brand standards
* Coach, counsel, direct and Team Members and Resort Leads. Lead the team in the execution of company
standards through the NVA Pet Resort values to create an excellent customer experience. Manages team
performance through adherence to and enforcement of the Personnel Policy, including consistent and
timely feedback up to and including corrective actions.
* Recruit and maintain a pipeline of qualified team members to meet the resort operation's needs.
* Creates a culture of engagement by addressing team member concerns in a timely manner. Fosters
positive culture and achieves standard retention rates through curated team engagement strategies.
Customer Service
* Strives for the ultimate in resort customer service experiences and impressions. Maintain excellent
customer service metrics.
* Ensures sites have adequate shift coverage at all times, while adhering to scheduling and labor guidelines.
* Oversees the recruiting, hiring and training practices to ensure quality of resort staff.
* Trains resort management teams to effectively resolve service issues and intervenes personally when
necessary to ensure customer satisfaction.
* Motivates, coaches, and mentors team members to proactively engage customers with product
suggestions, service information, and sales opportunities, fostering a selling culture.
* Educate and engage the community and resort customers on all of companies' products and services,
actively promoting sales and brand awareness.
Operations
* Adheres to and has knowledge of all company policies and procedures.
* Follow all OSHA, cash handling and operations procedures and policies and ensure that resort team
members are in compliance.
* Maintains impeccable standards concerning resort maintenance, cleanliness and inventory.
* Lead 1-2 shifts per week as "Manager on Duty" to demonstrate your expectations and inspect their
results. Determine business demands and make necessary staffing decisions.
* Communicate clearly, concisely and accurately to ensure effective shift operations and the overall
operations of the resort.
* Ensure that all team members have mastered the resort tasks/positions, meeting the company operating
standards.
* Execute daily audits and enforce all checklists and reporting at the end of each shift for all departments
within the resort.
* Owns action plan for hot spot management and drives resort level actions.
Qualifications
As a General Manager with Pet Resorts, you must possess excellent written, verbal and hands-on team member
management skills. Our ideal General Manager is an enthusiastic animal lover, brand ambassador with a vested
interest in the community. The general manager should possess a commitment to personal development and an
interest in learning about business operations, developing people, and driving revenue. You must be able to
influence the direction of your resort, initiate community outreach through marketing and special events and drive
superb customer satisfaction metrics.
Additional requirements for the General Manager include:
* High school degree or equivalent required; Bachelor's degree equivalent education and experience.
* Minimum 3-5 years of management experience, including Profit and Loss management.
* Availability to work up to 45-50 hours per week including evenings and weekends.
* Ability to drive and manage/influence workplace change.
* Strong Profit and Loss management abilities.
* Proficiency with Microsoft Office Suite and point of sale software.
* Comfortable working in front of house and back of house roles within the resort.
* Valid Driver's License, current insurance that includes comprehensive, collision coverage, and a vehicle
you are willing to transport a pet in during an emergency.
* Restaurant management, retail management, veterinary management/experience and/or hospitality
experience preferred.
* Bilingual skills a plus.
Work Environment
* Move throughout the resort for extended periods of time (up to 10-12 hours per day).
* Move 50 lbs. for distances of up to 10 feet.
* Balance and move up to 25 lbs. for distances of up to 50 feet.
* Understand and respond to team members' and guests' requests in a loud environment.
* Perform basic math and understand finances and cost management.
* Bend, stoop, and reach in order to run and load dogs/cats, serve customers, and clean the resort.
* Projects a professional image to resort team, clients, support center team and supervisors through dress
code, demeanor and language.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully
perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions.
While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands and
fingers to handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel,
crouch or crawl; talk or hear; taste or smell. Specific vision abilities required by the job include close vision,
distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Equal Employment Opportunity
It is the policy of the company to afford equal opportunities to all applicants and employees regardless of race,
color, religion, sex, national origin, age, non-disqualifying disability or status as a disabled or Vietnam era veteran.
Overview:
A General Manager (GM) is responsible for the overall operations, customer experience, sales performance and execution of brand excellence in a resort. The GM is responsible for maximizing the sales and profits of the site. The GM must maintain an exceptional level of customer service by developing a strong team including a Resort Manager, Shift Leads and Team Members. The GM and the Team will lead and create a resort culture based on NVA Leadership Competencies, high quality guest/pet care, and exceptional customer service for both our internal and external customers.
Company Overview
Based in Austin, Texas, National Veterinary Associates ("NVA") is the largest private owner of freestanding veterinary hospitals and pet resorts in North America, with 1300+ companion animal veterinary hospitals and pet resort locations.
NVA has grown rapidly over its history and continues to aggressively execute its growth plans via a combination of acquisition, new resort and same-store initiatives. NVA's pet resorts business line competes in an $8+ billion industry that is predicted to grow over 6% through 2028. As of 2019 over 67% of US households have a pet; industry growth has benefitted from the trends towards humanization of pets and demand for premium/luxury offerings in the animal care and goods space.
Responsibilities
General
* Understands and communicates the companies' mission, values, and objectives.
* Provides the direction, leadership and communication for all aspects of the site including Financial Management, Customer Service, Pet Care and Team Management.
* Develops and implements a comprehensive sales strategy, including proactive lead management and conversion tactics, aligned with resort and company objectives.
* Creates a plan to drive and achieve resort quantitative objectives including sales revenue, labor, cost of goods sold and expense management.
* Communicates concerns and needs to the Market Leader and/or the Regional Leader.
* Responsible for maintaining operational excellence within their resort.
* Responds to directives accurately and promptly, ensuring the same level of compliance from the resort team.
* Recognizes and rewards outstanding performance of resort team members.
* Demonstrates exceptional leadership behaviors.
* Other duties as assigned.
Business/Financial Management
* Creates a data-driven resort plan that supports the execution of regional and company initiatives to achieve both operational excellence and strong business results. Follows up consistently to ensure accountability to plans and KPI targets. Plans focus on meeting budget and PY growth expectations for revenue, labor, expense control and EBITDA.
* Drives financial success by analyzing financial data and KPIs to optimize performance, address challenges, and identify growth opportunities. Utilizes financial tools and meticulously analyzes financial reports and key performance indicators (KPIs) - including sales leads, conversion rates, average transaction value, and customer satisfaction scores - to identify trends, issues, and opportunities for strategic action and sales growth.
* Develops Resort Leads (Resort Manager, Shift Leads) understanding of financial reports, enabling them to make informed decisions and implement actions that consistently achieve sales goals, productivity metrics, and budget adherence.
* Executes any corporate marketing plans and creates and implements local market plans for marketing and sales lead generation.
* Possesses expert knowledge of the resort market area and the community. Actively engages and educates the community and the market area on the company's customer value proposition and sales offerings.
* Identifies and cultivates relationships with local businesses, community groups, and referral sources to generate new leads.
* Leverages digital marketing channels (social media, website, email) to capture and nurture leads effectively.
* Tracks and analyzes lead generation efforts to optimize strategies and improve conversion rates, Ensures the team is trained on effective lead capture techniques during customer interactions.
Team Management
* Responsible for the selection, development and performance of subordinate managers and all other site team.
* Manage company on-boarding processes for new Team Members and Shift Leads on both front- and back-of-house procedures. Uses Talent Unleased certification programs for all team members.
* Ensure the Resort Manager and Shift Leads empower their team members.
* Direct/coordinate training programs for all new hires in accordance with brand standards
* Coach, counsel, direct and Team Members and Resort Leads. Lead the team in the execution of company standards through the NVA Pet Resort values to create an excellent customer experience. Manages team performance through adherence to and enforcement of the Personnel Policy, including consistent and timely feedback up to and including corrective actions.
* Recruit and maintain a pipeline of qualified team members to meet the resort operation's needs.
* Creates a culture of engagement by addressing team member concerns in a timely manner. Fosters positive culture and achieves standard retention rates through curated team engagement strategies.
Customer Service
* Strives for the ultimate in resort customer service experiences and impressions. Maintain excellent customer service metrics.
* Ensures sites have adequate shift coverage at all times, while adhering to scheduling and labor guidelines.
* Oversees the recruiting, hiring and training practices to ensure quality of resort staff.
* Trains resort management teams to effectively resolve service issues and intervenes personally when necessary to ensure customer satisfaction.
* Motivates, coaches, and mentors team members to proactively engage customers with product suggestions, service information, and sales opportunities, fostering a selling culture.
* Educate and engage the community and resort customers on all of companies' products and services, actively promoting sales and brand awareness.
Operations
* Adheres to and has knowledge of all company policies and procedures.
* Follow all OSHA, cash handling and operations procedures and policies and ensure that resort team members are in compliance.
* Maintains impeccable standards concerning resort maintenance, cleanliness and inventory.
* Lead 1-2 shifts per week as "Manager on Duty" to demonstrate your expectations and inspect their results. Determine business demands and make necessary staffing decisions.
* Communicate clearly, concisely and accurately to ensure effective shift operations and the overall operations of the resort.
* Ensure that all team members have mastered the resort tasks/positions, meeting the company operating standards.
* Execute daily audits and enforce all checklists and reporting at the end of each shift for all departments within the resort.
* Owns action plan for hot spot management and drives resort level actions.
Qualifications
As a General Manager with Pet Resorts, you must possess excellent written, verbal and hands-on team member management skills. Our ideal General Manager is an enthusiastic animal lover, brand ambassador with a vested interest in the community. The general manager should possess a commitment to personal development and an interest in learning about business operations, developing people, and driving revenue. You must be able to influence the direction of your resort, initiate community outreach through marketing and special events and drive superb customer satisfaction metrics.
Additional requirements for the General Manager include:
* High school degree or equivalent required; Bachelor's degree equivalent education and experience.
* Minimum 3-5 years of management experience, including Profit and Loss management.
* Availability to work up to 45-50 hours per week including evenings and weekends.
* Ability to drive and manage/influence workplace change.
* Strong Profit and Loss management abilities.
* Proficiency with Microsoft Office Suite and point of sale software.
* Comfortable working in front of house and back of house roles within the resort.
* Valid Driver's License, current insurance that includes comprehensive, collision coverage, and a vehicle you are willing to transport a pet in during an emergency.
* Restaurant management, retail management, veterinary management/experience and/or hospitality experience preferred.
* Bilingual skills a plus.
Work Environment
* Move throughout the resort for extended periods of time (up to 10-12 hours per day).
* Move 50 lbs. for distances of up to 10 feet.
* Balance and move up to 25 lbs. for distances of up to 50 feet.
* Understand and respond to team members' and guests' requests in a loud environment.
* Perform basic math and understand finances and cost management.
* Bend, stoop, and reach in order to run and load dogs/cats, serve customers, and clean the resort.
* Projects a professional image to resort team, clients, support center team and supervisors through dress code, demeanor and language.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands and fingers to handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Equal Employment Opportunity
It is the policy of the company to afford equal opportunities to all applicants and employees regardless of race, color, religion, sex, national origin, age, non-disqualifying disability or status as a disabled or Vietnam era veteran.
Compensation: The salary range for this position is $60,000 - $75,000 and is based on applicable experience.
Deadline To Apply: 12/31/25
Pet Resorts offers a comprehensive benefits program including Medical, Dental, Vision, a 401K with employer match. Additionally, we offer Health Savings Accounts (HSA), Flexible Spending Accounts (FSA), and many ancillary plans including Short Term Disability, Long Term Disability, Hospital Indemnity, Accident Plan, and a Critical Illness Plan.
National Veterinary Associates is a leading global pet care organization united in the love of animals and the people who love them.
NVA, a community of approximately 1,400 premier locations consisting primarily of general practice veterinary hospitals in addition to equine hospitals and pet resorts, and Ethos Veterinary Health, which consists of 145 world-class specialty and emergency hospitals, are rooted in a culture of compassion and innovation.
NVA and Ethos Veterinary Health's innovative, collaborative approach underpins a shared commitment to delivering exceptional veterinary care. For more information, visit ************
NVA offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, NVA provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.
NVA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
$60k-75k yearly 2d ago
Veterinary Surgeon
National Veterinary Associates 4.2
National Veterinary Associates job in Centerville, OH
Veterinary Surgeon - Join an Exceptional Team at Care Center Dayton! Are you a passionate, skilled veterinary surgeon looking to thrive in a collaborative, cutting-edge environment? Care Center Dayton is growing, and we're looking for a dedicated surgeon to join our outstanding team!
Why Join Us?
Be Part of a Top-Tier Team - Work alongside a group of tenured Emergency doctors and multi-specialty experts in Internal Medicine, Cardiology, Radiology, and Critical Care. Our sister hospital in Cincinnati also offers Radiation Oncology, Surgical Oncology, Medical Oncology and Rehabilitation Therapy, expanding our collaborative resources.
State-of-the-Art Facilities & Equipment - We equip our surgeons with the latest technology, including:
* 16-slice GE CT & 1.5T MRI for precise imaging
* Fluoroscopy & Laparoscopy for advanced diagnostics
* Arthrex minimally invasive surgical instruments
* PRP centrifuge and customized surgical tools tailored to your preferences
A Culture of Collaboration & Growth - At Care Center, we believe in a psychologically safe, team-driven approach to medicine. We support and empower our clinicians with a Leadership Team that ensure our doctors and staff have everything they need to succeed and grow.
Why Choose Care Center?
* Work in a thriving, referral-based hospital with a strong reputation in the veterinary community
* Enjoy a positive, supportive environment where specialists and emergency doctors collaborate seamlessly
* Make an impact in a highly respected practice that values teamwork, innovation, and excellence
Discover Dayton, Ohio!
Dayton, Ohio, boasts a plethora of nearby attractions that cater to diverse interests from world-class museums, like the National Museum of the United States Air Force, to vibrant arts and entertainment scenes. Residents enjoy easy access to outdoor recreation, with nearby parks, hiking trails, and scenic landscapes perfect for nature enthusiasts. Just a short drive away lies Yellow Springs, a charming village renowned for its picturesque hiking trails, eclectic boutiques, art galleries, and locally-owned cafes. Within a few hours' drive, travelers can explore the bustling cityscape of Columbus, Ohio's capital, where they can visit the renowned Columbus Zoo and Aquarium, stroll through the scenic Franklin Park Conservatory and Botanical Gardens, or immerse themselves in the vibrant arts and culinary scene of the Short North Arts District. Alternatively, a short drive south leads to Cincinnati, home to attractions such as the Cincinnati Zoo and Botanical Garden, the Cincinnati Art Museum, and the historic Over-the-Rhine neighborhood with its trendy eateries and breweries.
Send your CV to Beth Bardell at ************************* to explore this incredible opportunity!
Ethos Veterinary Health is at the forefront of innovation and world-class medicine. As the premier network of over 140 specialty and emergency hospitals across North America, Ethos brings together a dedicated community of more than 1,500 specialized doctors providing care for nearly 2 million pets annually. The integrated and collaborative network of veterinary professionals utilize state-of-the-art technology and a scientific, evidence-based approach to deliver compassionate, unparalleled care and rewarding careers. Committed to revolutionizing veterinary medicine, Ethos sets the standard in veterinary excellence. Discover more at EthosVet.com.
Our commitments to the industry, the profession, our teammates, and our patients, will not change, and in fact will be stronger than ever, as we forge new ground as this new dynamic community.
Ethos Veterinary Health offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, EVH provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.
Ethos Veterinary Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
$179k-305k yearly est. Easy Apply 60d+ ago
Veterinary Internal Medicine Specialist
National Veterinary Associates 4.2
National Veterinary Associates job in Cincinnati, OH
Come join an innovative and team-oriented practice nestled in the heart of the Midwest! Care Center in Cincinnati, OH is looking for an internist to join our team! You will be joining a tight-knit group of veterinarians including 10 seasoned Emergency Doctors and specialists in Critical Care, Cardiology, Medical Oncology, Surgical Oncology, Surgery, Radiation Oncology, Radiology, and Anesthesia! Care Center is equipped with state-of-the-art equipment including new Storz endoscope, 128-slice CT, and fluoroscopy. Each day starts with interactive doctor rounds in the spirit of collaboration, efficiency, and providing top-notch care to our patients. We value work-life balance for our providers, knowing that you can't care for patients if you don't care for yourself! Care Center is staffed with skilled and compassionate veterinary technicians who are eager for education and development. We support the growth of Veterinary Technicians by providing a tiered advancement program that provides technicians with a structured path to build a lifelong career in veterinary medicine.
We are looking for an enthusiastic internist who shares our mission and is looking to join a progressive hospital with a great team of doctors & support staff. We offer competitive benefits and compensation and can work with individual candidates to meet your unique needs! Additionally, we provide a Long-Term Incentive Plan that includes additional benefits like PTO accrual and bonuses, designed to reward and support you throughout your career at Care Center.
Nestled along the scenic banks of the Ohio River, Cincinnati stands as a vibrant gem in the heart of the Midwest, boasting a unique blend of rich history, thriving cultural scene, and affordable living. Residents of the Queen City enjoy a high quality of life with an array of attractions to explore. Culture thrives in Cincinnati, with world-class museums such as the Cincinnati Art Museum and the Contemporary Arts Center and an equally impressive performing arts scene. Sports enthusiasts can cheer on the Reds at the beloved Great American Ball Park, catch a game of the Bengals, or check out FC Cincinnati at their brand-new soccer pitch. For outdoor enthusiasts, the city offers an abundance of parks, trails, and recreational activities, including access to three major rivers and the Ohio-Erie Bike Trail. One of the most enticing aspects of life in Cincinnati is its affordability. Compared to many other major cities, the cost of living here is remarkably reasonable, with affordable housing options ranging from historic homes to modern apartments. Coupled with access to top-notch healthcare and education, Cincinnati presents an enticing opportunity for individuals and families alike to thrive.
For more information, please contact Jackie Ross, ************************
Ethos Veterinary Health is at the forefront of innovation and world-class medicine. As the premier network of over 140 specialty and emergency hospitals across North America, Ethos brings together a dedicated community of more than 1,500 specialized doctors providing care for nearly 2 million pets annually. The integrated and collaborative network of veterinary professionals utilize state-of-the-art technology and a scientific, evidence-based approach to deliver compassionate, unparalleled care and rewarding careers. Committed to revolutionizing veterinary medicine, Ethos sets the standard in veterinary excellence. Discover more at EthosVet.com.
Our commitments to the industry, the profession, our teammates, and our patients, will not change, and in fact will be stronger than ever, as we forge new ground as this new dynamic community.
Ethos Veterinary Health offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, EVH provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.
Ethos Veterinary Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
$81k-175k yearly est. Easy Apply 60d+ ago
Registered Veterinary Technician Manager
National Veterinary Associates 4.2
National Veterinary Associates job in Loveland, OH
Registered Veterinary Technician (RVT) Manager Kings Veterinary Hospital is looking for a Registered Veterinary Technician (RVT) Manager to join our leadership team! We are a high-quality General Practice and Urgent Care hospital that thrives on teamwork, collaboration, and compassionate care. Our culture is built on Fear Free practices, low-stress handling, and a strong commitment to work-life balance.
About the Role:
As our RVT Manager, you'll be both a leader and an active member of our medical team. This is a hands-on leadership role where you'll spend about 85% of your time on the floor working alongside the team and 15% in administrative leadership. You'll oversee and mentor a team of roughly 20 veterinary technicians and kennel staff, while ensuring smooth daily operations, providing training and development, scheduling, and performance reviews.
We're looking for someone with excellent people skills, problem-solving ability, and the confidence to provide mentorship and feedback. The right candidate will have a big-picture mindset while also being comfortable jumping into patient care when needed.
What You'll Do:
* Lead, mentor, and train the veterinary technician and support the team
* Manage scheduling, team dynamics, and day-to-day hospital flow
* Conduct staff reviews and provide in-the-moment feedback
* Work collaboratively with doctors and staff on cases, ensuring high-quality medicine
* Support a positive, inclusive culture that motivates and inspires the team
* Balance floor work with leadership responsibilities
* Engage with our community partnerships and student mentorship programs
*
What We're Looking For:
* 5+ years of experience in veterinary medicine
* 3+ years of leadership experience, preferably leading a large team
* Strong communication and interpersonal skills
* Ability to mentor, motivate, and foster growth in others
* Comfortable having tough conversations when necessary
* A collaborative, supportive leadership style
*
Schedule & Compensation:
* 4x10-hour shifts with rotating 3-day weekends
* Occasional weekend coverage for special needs (e.g., inventory)
* Salary: $52,000 - $60,000 based on experience
Benefits:
* Full medical, dental, and vision benefits
* CE allowance
* State license reimbursement
* Uniform allowance
* Employee pet discounts
* Strong culture of employee self-care (massage chair in break room, self-care initiatives throughout the year)
*
Our Culture & Community:
Kings Veterinary Hospital is proud to consistently rank in the top percentile for employee engagement across our network. We truly value work-life balance and foster a supportive, team-first environment.
We are deeply rooted in our community:
* Partner with Love Like Louie, promoting anti-bullying and inclusiveness
* Collaborating with the Children's Theatre, providing care to animal actors
* Mentor local high school students with internships each semester
* Donate quarterly to the SPCA and Humane Society in memory of beloved patients
*
Why Join Us?
If you're a skilled RVT with leadership experience who loves mentoring others, thrives in a collaborative environment, and wants to be part of a high-quality, community-focused hospital with an amazing culture, we'd love to hear from you!
Apply today to join Kings Veterinary Hospital and help us continue building a workplace where people and pets thrive.
National Veterinary Associates is a leading global pet care organization united in the love of animals and the people who love them.
At NVA, we're on a mission to improve the lives of pets and the people who love them. That starts by empowering our care teams. We nurture their growth with resources to practice medicine their way. Our network of 1,000 hospitals connects them to a community of professionals who share their passion so they can learn and grow together. Our national presence enables us to deliver technology and innovations that simplify work and expand care for all. At NVA, we're committed to your professional growth. We support your entire career journey, offering opportunities ranging from mentorship to ownership.
NVA offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, NVA provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.
NVA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
$52k-60k yearly 18d ago
Client Services Representative
National Veterinary Associates 4.2
National Veterinary Associates job in Mason, OH
About Us Mason Family Pet Hospital is currently seeking to hire Client Service Representatives (Reception) to help support our fast paced, multi doctor veterinary practice! Over the past 20 years, we have served the Mason community by providing the highest quality of care to our patients and an excellent experience to our clients. We are aware of the stress that comes with working in the veterinary field and we pride ourselves on our ability to provide a fun, relaxed, and supportive atmosphere for our team members. If you share our love for pets and people, we would love to speak with you!
We are open to both full and part time candidates. Preference given to full-time candidates, with experience in a reception/veterinary setting being a plus.
Why choose Mason Family Pet Hospital?
Great Atmosphere - We work together as a team and believe in supporting each other to ensure the success of the hospital as a whole. We always take our job seriously, but not always ourselves!
Competitive Pay - In addition to offering a competitive hourly rate, our full-time team members are also eligible for quarterly bonuses through our Site Incentive Plan bonus program!
Excellent Benefits - Health, Dental, Vision, and additional protections included for all full-time team members as well as complimentary wellness programs such as Talk Space and SupportLinc services. 401k program with company match available to all team members.
Flexible Schedule - Closing at 6PM through the week, limited Saturday hours and no Sundays ensures that you have the time you need away from work to relax and recover. Full-time team members also enjoy paid vacation and sick time, paid holidays, and even paid time off for your birthday!
Generous Employee Discounts - All regular employees are eligible to receive our employee discount, which includes discounts on goods and services ranging from 20% - 100% off, annual scrub & uniform allowances, and even generous partner discounts at local emergency clinics!
Continued Growth - We believe in the importance of continuing to train & educate our team, whether it be through lunch and learn opportunities with our vendor partners or mentorship with our senior staff members. We also offer sponsorship opportunities to our employees through our Penn Foster partnership program.
Job Summary
The Client Services Representative is an invaluable member of the hospital team who works directly with hospital leadership and supporting medical staff to provide exceptional customer service while maintaining a smooth and efficient flow of clients and patients through hospital. Some of the key responsibilities of the Client Service Representative are as follows:
Responsible for greeting clients, determining the needs of the clients and patients, and completing the check-in and checkout process. Models a professional and courteous manner with staff and clients.
Follows established policy and procedures in scheduling clients for prompt treatment of ill and/or injured patients, as well as proper scheduling of patients in need of vaccinations, rechecks, surgeries, in-hospital procedures, and other services that require the doctors and technicians' time.
Helps with client reminders for annual health assessments, parasite checks, dentistry, senior care, etc.
Pulls patient charts for daily scheduled appointments and collects information to make necessary updates, including the creation of new charts, when appropriate.
Assists technician in filling prescriptions with appropriate medication and providing routine instructions to owners on the proper administration of the medication.
Performs over-the-counter sales of merchandise such as food and special diets, shampoos, flea and tick control products, heartworm, etc. Demonstrates a technical knowledge of products and is capable of assisting clients with their product needs.
Invoices clients, collects fees, makes change, imprints credit card forms, and obtains authorization for credit charges following the credit policies of the hospital.
Demonstrates basic emergency procedures and can give proper information on transporting the patient to the hospital. Responsible for advising hospital staff about incoming emergencies.
Maintains appearance and cleanliness of the waiting room and reception area, including re-stocking of products, office supplies, client educational materials, hospital brochures, etc.
Prepares and sends welcome letters, new client information packets, referral and thank you letters, condolences, long wait notes, and other correspondence for the doctors and/or Hospital Manager.
Demonstrates a full working knowledge of PIMS procedures and functional applications.
Skills and Basic Qualifications
High school diploma or GED required. Bachelor's degree preferred.
Prior client service experience in related area preferred but not required.
Proper telephone etiquette and client service excellence.
Basic veterinary medical knowledge, including products and services.
Excellent oral and written communication skills.
Basic computer skills (Microsoft Office, e-mail, and practice management software experience preferred).
Strong organizational skills with ability to multi-task and still attend to details.
Compensation:
* Base hourly rate of $14.00-$18.00 DOE
* Eligible for periodic bonus (where applicable)
Example of possible benefits that are to be included, if applicable
* Medical, Vision, Dental insurance
* 401(k)
* Health Savings Account
* Paid time off
* Employee discounts
* Allowances
National Veterinary Associates is a leading global pet care organization united in the love of animals and the people who love them.
At NVA, we're on a mission to improve the lives of pets and the people who love them. That starts by empowering our care teams. We nurture their growth with resources to practice medicine their way. Our network of 1,000 hospitals connects them to a community of professionals who share their passion so they can learn and grow together. Our national presence enables us to deliver technology and innovations that simplify work and expand care for all. At NVA, we're committed to your professional growth. We support your entire career journey, offering opportunities ranging from mentorship to ownership.
NVA offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, NVA provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.
NVA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
$14-18 hourly 60d+ ago
Veterinary Student Summer Job
National Veterinary Associates 4.2
National Veterinary Associates job in Kettering, OH
A summer job opportunity at an NVA hospital will give veterinary students the unique opportunity to understand the day-to-day operations of an NVA practice while earning money. Although every NVA hospital is unique, we all have some things in common: an environment that is supportive, committed to excellent medicine, and provides exceptional service to animals and the people who love them. At our hospital, you will find high-quality patient care and client services. We are passionate about advancing the profession of veterinary medicine and giving animals the individualized care they need.
If you are a veterinary student currently enrolled in an AVMA college of veterinary medicine, we would love for you to apply for a paid summer position at our hospital.
Positions available:
* Summer DVM Student - Veterinary Assistant/Technician
* Summer DVM Student - Customer Service
* Summer DVM Student - Kennel Assistant
We look forward to working with you this summer.
National Veterinary Associates is a leading global pet care organization united in the love of animals and the people who love them.
At NVA, we're on a mission to improve the lives of pets and the people who love them. That starts by empowering our care teams. We nurture their growth with resources to practice medicine their way. Our network of 1,000 hospitals connects them to a community of professionals who share their passion so they can learn and grow together. Our national presence enables us to deliver technology and innovations that simplify work and expand care for all. At NVA, we're committed to your professional growth. We support your entire career journey, offering opportunities ranging from mentorship to ownership.
NVA offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, NVA provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.
NVA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
$49k-77k yearly est. 60d+ ago
Veterinary Assistant
National Veterinary Associates 4.2
National Veterinary Associates job in Cincinnati, OH
Beechmont Pet Hospital is currently seeking an enthusiastic, outgoing individual to join our growing staff as a full-time veterinary assistant! Part-time availability may also be considered for the right candidate. Potential applicants should have a positive attitude, strong communication skills, and have the ability to multi-task. A customer service background and/or veterinary hospital experience is preferred but we are also willing to provide on the job training as well.
The duties of the veterinary assistant would include assisting with patient care and treatment, monitoring hospitalized pets, maintaining inventory and stocking, restraining animals during blood draws and nail trims, aiding with routine diagnostic tests, maintaining & sterilizing surgical instruments, clean/disinfect hospital, administering medication under supervision, feeding/bathing animals, answering phones and general customer service duties.
As an employee of Beechmont Pet Hospital, you will be able to enjoy many benefits, including base hourly rate of $13.00 - $15.00, health, dental and vision benefits (full-time), 401k w/ company match, vacation and holiday pay, as well as a generous discount on products and services sold at Beechmont Pet Hospital!
Located in Anderson Township, Beechmont Pet Hospital is a full service medical facility servicing Southeast Cincinnati, OH. We are committed to promoting responsible pet ownership and strive to provide "quality care at affordable prices". If interested, please apply today. We look forward to hearing from you soon!
National Veterinary Associates is a leading global pet care organization united in the love of animals and the people who love them.
NVA, a community of approximately 1,400 premier locations consisting primarily of general practice veterinary hospitals in addition to equine hospitals and pet resorts, and Ethos Veterinary Health, which consists of 145 world-class specialty and emergency hospitals, are rooted in a culture of compassion and innovation.
NVA and Ethos Veterinary Health's innovative, collaborative approach underpins a shared commitment to delivering exceptional veterinary care. For more information, visit ************
NVA offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, NVA provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.
NVA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
$13-15 hourly 60d+ ago
Assistant General Manager
National Veterinary Associates 4.2
National Veterinary Associates job in Sharonville, OH
PetSuites Sharonville located in Cincinnati, OH is looking for a talented Assistant General Manager to join the team! A Resort Manager (RM) is a leader and an integral member of the Resort Leadership team. The Resort Manager reports to the General Manager and together they provide a smooth and profitable operation by driving revenue and managing costs. The Resort Manager must maintain an exceptional level of customer service by developing strong Shift Leads and Team Members while leading and creating a resort culture based on the NVA Leadership Competencies, high quality guest/pet care, and exceptional customer service for our internal and external customers.
The General Manager and the Resort Manager should have a documented plan on how they'll approach the responsibilities of the day-to-day operations in their site. This plan should be approved by their Market Leader. While many responsibilities are the same between the two roles, the goal is to be partners and achieve your site plan by executing in tandem.
Company Overview
Based in Austin, Texas, National Veterinary Associates ("NVA") is the largest private owner of freestanding veterinary hospitals and pet resorts in North America, with 1300+ companion animal veterinary hospitals and pet resort locations.
NVA has grown rapidly over its history and continues to aggressively execute its growth plans via a combination of acquisition, new resort and same-store initiatives. NVA's pet resorts business line competes in an $8+ billion industry that is predicted to grow over 6% through 2028. As of 2019 over 67% of US households have a pet; industry growth has benefitted from the trends towards humanization of pets and demand for premium/luxury offerings in the animal care and goods space.
Responsibilities
General
* Understands and communicates the companies' mission, values, and objectives.
* Assists the GM in providing the direction, leadership and communication for all aspects of the site including Financial Management, Customer Service, Pet Care and Team Management.
* Assists the GM in developing and implementing a comprehensive sales strategy, including proactive lead management and conversion tactics, aligned with resort and company objectives.
* Assists the GM in creating a plan to drive and achieve resort quantitative objectives including sales revenue, labor, cost of goods sold and expense management.
* Communicates concerns and needs first to the General Manager, but then to the Market Leader and/or the Regional Leader as needed.
* Responsible for maintaining operational excellence within their resort.
* Responds to directives accurately and promptly, ensuring the same level of compliance from the resort team.
* Recognizes and rewards outstanding performance of resort team members.
* Demonstrates exceptional leadership behaviors.
* Other duties as assigned.
Business/Financial Management
* Implements the data-driven resort plan that supports the execution of regional and company initiatives to achieve both operational excellence and strong business results. Follows up consistently to ensure accountability to plans and KPI targets. Plans focus on meeting budget and PY growth expectations for revenue, labor, expense control and EBITDA.
* Drives financial success by analyzing financial data and KPIs to optimize performance, address challenges, and identify growth opportunities. Utilizes financial tools and meticulously analyzes financial reports and key performance indicators (KPIs) - including sales leads, conversion rates, average transaction value, and customer satisfaction scores - to identify trends, issues, and opportunities for strategic action and sales growth.
* Develops Shift Leads understanding of financial reports, enabling them to make informed decisions and implement actions that consistently achieve sales goals, productivity metrics, and budget adherence.
* Executes any corporate marketing plans and creates and implements local market plans for marketing and sales lead generation.
* Possesses expert knowledge of the resort market area and the community. Actively engages and educates the community and the market area on the company's customer value proposition and sales offerings.
* Identifies and cultivates relationships with local businesses, community groups, and referral sources to generate new leads.
* Leverages digital marketing channels (social media, website, email) to capture and nurture leads effectively.
* Tracks and analyzes lead generation efforts to optimize strategies and improve conversion rates, Ensures the team is trained on effective lead capture techniques during customer interactions.
Team Management
* Responsible for the selection, development and performance of subordinate managers and all other site team in partnership with the GM.
* Manage company on-boarding processes for new Team Members and Shift Leads on both front- and back-of-house procedures. Uses Talent Unleased certification programs for all team members.
* Ensure the Shift Leads empower their team members.
* Direct/coordinate training programs for all new hires in accordance with brand standards
* Coach, counsel, direct and Team Members and Resort Leads. Lead the team in the execution of company standards through the NVA Pet Resort values to create an excellent customer experience. Manages team performance through adherence to and enforcement of the Personnel Policy, including consistent and timely feedback up to and including corrective actions.
* Recruit and maintain a pipeline of qualified team members to meet the resort operation's needs.
* Creates a culture of engagement by addressing team member concerns in a timely manner. Fosters positive culture and achieves standard retention rates through curated team engagement strategies.
Customer Service
* Strives for the ultimate in resort customer service experiences and impressions. Maintain excellent customer service metrics.
* Ensures sites have adequate shift coverage at all times, while adhering to scheduling and labor guidelines.
* Oversees the recruiting, hiring and training practices to ensure quality of resort staff in partnership with the GM.
* Trains resort management teams to effectively resolve service issues and intervenes personally when necessary to ensure customer satisfaction.
* Motivates, coaches, and mentors team members to proactively engage customers with product suggestions, service information, and sales opportunities, fostering a selling culture.
* Educate and engage the community and resort customers on all of companies' products and services, actively promoting sales and brand awareness.
Operations
* Adheres to and has knowledge of all company policies and procedures.
* Follow all OSHA, cash handling and operations procedures and policies and ensure that resort team members are in compliance.
* Maintains impeccable standards concerning resort maintenance, cleanliness and inventory.
* Lead 1-2 shifts per week as "Manager on Duty" to demonstrate your expectations and inspect their results. Determine business demands and make necessary staffing decisions.
* Communicate clearly, concisely and accurately to ensure effective shift operations and the overall operations of the resort.
* Ensure that all team members have mastered the resort tasks/positions, meeting the company operating standards.
* Execute daily audits and enforce all checklists and reporting at the end of each shift for all departments within the resort.
* Helps General Manager with action plan for hot spot management and drives resort level actions.
Qualifications
As a Resort Manager with Pet Resorts, you must possess excellent written, verbal and hands-on team member management skills. Our ideal Resort Manager is an enthusiastic animal lover, a brand ambassador with a vested interest in the community. The Resort Manager should possess a commitment to personal development and an interest in learning about business operations, developing people, and driving revenue. You must be able to influence the direction of your resort, initiate community outreach through marketing and special events and drive superb customer satisfaction metrics.
Additional requirements for the Resort Manager include:
* High school degree or equivalent required; Bachelor's degree equivalent education and experience.
* Minimum 2-4 years customer service experience, leading is a bonus.
* Availability to work up to 45-50 hours per week including evenings and weekends.
* Ability to drive and manage/influence workplace change.
* Proficiency with Microsoft Office Suite and point of sale software.
* Comfortable working in front of house and back of house roles within the resort.
* Valid Driver's License, current insurance that includes comprehensive, collision coverage, and a vehicle you are willing to transport a pet in during an emergency.
* Restaurant management, retail management, veterinary management/experience and/or hospitality experience preferred.
* Bilingual skills a plus.
Work Environment
* Move throughout the resort for extended periods of time (up to 10-12 hours per day).
* Move 50 lbs. for distances of up to 10 feet.
* Balance and move up to 25 lbs. for distances of up to 50 feet.
* Understand and respond to team members' and guests' requests in a loud environment.
* Perform basic math and understand finances and cost management.
* Bend, stoop, and reach in order to run and load dogs/cats, serve customers, and clean the resort.
* Projects a professional image to resort team, clients, support center team and supervisors through dress code, demeanor and language.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands and fingers to handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Equal Employment Opportunity
It is the policy of the company to afford equal opportunities to all applicants and employees regardless of race, color, religion, sex, national origin, age, non-disqualifying disability or status as a disabled or Vietnam era veteran.
Compensation: The salary range for this position is $45,000 to $55,000 and based on applicable experience.
Deadline To Apply: December 31, 2025
Pet Resorts offers a comprehensive benefits program including Medical, Dental, Vision, a 401K with employer match. Additionally, we offer Health Savings Accounts (HSA), Flexible Spending Accounts (FSA), and many ancillary plans including Short Term Disability, Long Term Disability, Hospital Indemnity, Accident Plan, and a Critical Illness Plan.
National Veterinary Associates is a leading global pet care organization united in the love of animals and the people who love them.
NVA, a community of approximately 1,400 premier locations consisting primarily of general practice veterinary hospitals in addition to equine hospitals and pet resorts, and Ethos Veterinary Health, which consists of 145 world-class specialty and emergency hospitals, are rooted in a culture of compassion and innovation.
NVA and Ethos Veterinary Health's innovative, collaborative approach underpins a shared commitment to delivering exceptional veterinary care. For more information, visit ************
NVA offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, NVA provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.
NVA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
$45k-55k yearly 24d ago
Medical Director
National Veterinary Associates 4.2
National Veterinary Associates job in Kettering, OH
We are seeking an energetic doctor to elevate their career into a Managing Veterinarian (DVM/VMD) role or bring their MDVM experience and lead our 4-doctor, full service, small animal practice in Kettering, OH! You can start as an associate and work into this role, too!
Kettering Animal Hospital is located within the largest suburb of the Dayton Metro area which boasts excellent restaurants, shopping, and night life! Our staff is committed to progressive and compassionate patient care, and includes members who have worked with the practice for over 30 years. Strong Mentorship is available for doctors new to leadership.
Want a stake in the hospital you are building?! JV Partner and hospital ownership options for the right candidate!
Up to $190k, annually, DOE! Includes production-based compensation!
Relocating MDVMs will receive $20,000 or MORE towards stress-free relocation assistance with our corporate relocation partner!
Our next leader will be excited to drive and influence clinical change and be ready to take a fully functioning hospital and make their own!
Interest or skill set in advanced surgical procedures preferred, but not required!
* We offer a full surgical suite including CO2 laser, Cardell Monitor, Cold laser therapy, new surgical lighting, digital x-ray and 2 RVT's and 5 assistants with over 20 years experience to support our surgeons.
Features of our practice:
* Scheduled appointments
* In-house laboratory
* Electronic medical records
* Digital radiology
* Digital dental x-ray
* CO2 laser
* Cold therapy laser
* Ultrasound
* Local, well-established, VMA
* No emergency hours
* Relocation benefits are offered at NVA GP's discretion and are available only for approved Managing Veterinarian roles within the following states: OH, WV, PA, MD, NJ, NY, MA, RI, CT, VT, NH, ME. Eligibility is dependent on distance moved, business need, and final approval from Talent Acquisition. Payment amounts and criteria may vary by role and are subject to change at any time.
Relocation benefits are not available for local moves (e.g., short-distance moves within the same metro area). NVA GP reserves the right to determine whether a move qualifies as "relocation" based on mileage thresholds, candidate address, and business rationale.
$190k yearly 60d+ ago
Veterinary Criticalist
National Veterinary Associates 4.2
National Veterinary Associates job in Akron, OH
* Come to Akron and help us build our Emergency/Critical Care Department! Metropolitan Veterinary Hospital, a Specialty and Emergency Referral Facility based in Akron, Ohio is actively recruiting a Criticalist to join our team. Partner and collaborate with our Criticalists in our Cleveland hospital. If you like a change of scenery there is an opportunity to rotate through the Cleveland hospital but it is not required.
The Metropolitan Veterinary group has provided specialty and emergency care for over 50 years. With an established reputation for providing the "Gold Standard" of veterinary medicine, we are expanding our hospital and are excited to expand our services to include Critical Care.
Metropolitan Veterinary Hospital Team:
* Help support and work with a progressive and experienced group of Emergency doctors who value and practice high-quality medicine
* Work side by side with talented nursing staff (including several VTS) that prides itself on providing exceptional patient care
* Collaborate with our specialists in Internal Medicine, Cardiology, Exotics, Surgery, Neurology, Oncology, and Ophthalmology; all are very excited to expand the critical care team and join our Metro family
* Be part of our Metro care team that is built on compassion, communication, and teamwork!
* Support our robust internship and residency programs, as well as our commitment to an evolving and well-trained support staff
Metropolitan Veterinary Hospital and You:
* Help develop an Emergency/Critical Care Service and practice medicine with unlimited resources and support
* Our sister hospital, Metro-Cleveland East, has two board-certified criticalists who are looking forward to collaborating!
* Practice at hospitals that are known for a great workplace environment and culture
* Enjoy a flexible schedule that promotes work/life balance
Join us in beautiful Northeast Ohio, where you will be minutes from Cleveland, Lake Erie, and the sprawling Cuyahoga Valley National Park. Our amenities are second to none for anyone who enjoys the nightlife, fine dining, or getting out in nature for a bike ride or a hike!
Visit our website at metropolitanvet.com
To start your journey please contact Tauri VerHow at *************************
Ethos Veterinary Health is at the forefront of innovation and world-class medicine. As the premier network of over 140 specialty and emergency hospitals across North America, Ethos brings together a dedicated community of more than 1,500 specialized doctors providing care for nearly 2 million pets annually. The integrated and collaborative network of veterinary professionals utilize state-of-the-art technology and a scientific, evidence-based approach to deliver compassionate, unparalleled care and rewarding careers. Committed to revolutionizing veterinary medicine, Ethos sets the standard in veterinary excellence. Discover more at EthosVet.com.
Our commitments to the industry, the profession, our teammates, and our patients, will not change, and in fact will be stronger than ever, as we forge new ground as this new dynamic community.
Ethos Veterinary Health offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, EVH provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.
Ethos Veterinary Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
$46k-73k yearly est. Easy Apply 60d+ ago
Learn more about National Veterinary Associates jobs
Zippia gives an in-depth look into the details of National Veterinary Associates, including salaries, political affiliations, employee data, and more, in order to inform job seekers about National Veterinary Associates. The employee data is based on information from people who have self-reported their past or current employments at National Veterinary Associates. The data on this page is also based on data sources collected from public and open data sources on the Internet and other locations, as well as proprietary data we licensed from other companies. Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. None of the information on this page has been provided or approved by National Veterinary Associates. The data presented on this page does not represent the view of National Veterinary Associates and its employees or that of Zippia.
National Veterinary Associates may also be known as or be related to National Veterinary Associates, National Veterinary Associates , Inc., National Veterinary Associates Inc and National Veterinary Associates, Inc.