National Veterinary Associates jobs in Houston, TX - 39 jobs

SUMMARY OF JOB PURPOSE AND FUNCTION: The Client Service Coordinator (CSC) drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets), ensures good communication with associates and clients, and coordinates the care of clients and pets in a happy, welcoming, friendly and efficient manner, influencing clients to return and refer their friends and families. ESSENTIAL RESPONSIBILITIES AND TASKS: * Provide professional, efficient and exceptional service at all times. This includes encouraging hospital visits, welcoming clients and pets, ensuring that they are comfortable in the hospital, and educating them about their pet's health o Maintaining a clean and presentable lobby & front desk * Work closely with Customer Service Lead (CSL) on AllyDVM to achieve clinic goals * Manages scanning and attaching of pet records into database * Call and confirm following day appointments and surgeries by 2pm on previous day * Educate clients about care packages, preventative care, pet health needs and hospital services including online pharmacy * Maintains accurate balances and utilizes proper opening and closing procedures * Assist incoming clients by completing the required documentation, entering all pet information and history in the computer, utilizing proper collars and tags for identification, and ensuring prompt service * Assist outgoing clients by providing all necessary instructions, information and invoices, dispensing prescription items per the veterinarian's instructions, selling retail products and scheduling future appointments * Other job duties as assigned HIRING QUALIFICATIONS * High School Diploma or equivalent * 1 year customer service experience CAPABILITIES (CAN & WILL DO) * Manages multiple tasks at one time * Accurately and consistently follows instructions delivered in an oral, written or diagram format * Comfortably and confidently uses a computer and specialized software * Willing to work with others, collaborating and compromising where necessary * Is open to changing situations and opportunities and is willing to perform all tasks assigned * Maintains a positive "can do" outlook, rebounds quickly from frustrations and unpleasantness, and maintains composure and friendly demeanor while dealing with stressful situations National Veterinary Associates is a leading global pet care organization united in the love of animals and the people who love them. At NVA, we're on a mission to improve the lives of pets and the people who love them. That starts by empowering our care teams. We nurture their growth with resources to practice medicine their way. Our network of 1,000 hospitals connects them to a community of professionals who share their passion so they can learn and grow together. Our national presence enables us to deliver technology and innovations that simplify work and expand care for all. At NVA, we're committed to your professional growth. We support your entire career journey, offering opportunities ranging from mentorship to ownership. NVA offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, NVA provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act. NVA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

Join Our Team as a Veterinary Radiologist at Gulf Coast Veterinary Specialists - Now Expanding to Webster, TX! Gulf Coast Veterinary Specialists (GCVS) is excited to announce the opening of our brand-new, state-of-the-art facility in Webster, TX. As we continue to grow, we're looking for a board-certified or residency-trained Veterinary Radiologist who shares our passion for innovation, collaboration, and excellence in veterinary medicine. At GCVS, we value individuality at the practice level while recognizing the strength that comes from working as a team. If you're someone who thrives in a supportive, forward-thinking environment and wants to make a meaningful impact, we'd love to hear from you. About the Opportunity: Our new NASA Parkway location spans 21,640 square feet and will be equipped with advanced imaging technology, including: * 64-slice CT * Advanced fluoroscopic equipment * Advanced sonographic equipment * Digital Radiolography Join a thriving specialty team alongside experts in Emergency Medicine, Surgery, and Radiology-with exciting plans to expand into Critical Care and Neurology. In this role, you'll not only support hospital and community imaging needs, but also collaborate closely with the renowned Radiology department at our sister hospital, Gulf Coast Veterinary Specialists in Houston-a nationally respected leader in diagnostic imaging. This is an exceptional opportunity for a team-oriented candidate who values innovation, mentorship, and cross-hospital collaboration. Opportunities for Professional Growth: * Regular consultation with a network of experienced radiologists * Participation in educational initiatives such as radiology journal clubs, house officer rounds, and CE programs for referring veterinarians * Leadership opportunities as our Webster location grows Why Houston? Houston is the 4th largest city in the U.S. and offers a vibrant mix of culture, cuisine, and community. Home to a world-renowned medical center, top-tier universities, and a thriving arts and sports scene, it's a city that truly has something for everyone. With a warm climate year-round, outdoor adventures and family-friendly activities are always within reach. What We Offer: * Competitive compensation package * Comprehensive benefits including medical, dental, vision, and life insurance * Long-term disability coverage * Generous paid time off and CE allowance * 401(k) retirement plan with employer contribution * A supportive, inclusive, and collaborative work environment Interested candidates should send their CV to Amanda Schultz (***************************) for immediate consideration. Ethos Veterinary Health is at the forefront of innovation and world-class medicine. As the premier network of over 140 specialty and emergency hospitals across North America, Ethos brings together a dedicated community of more than 1,500 specialized doctors providing care for nearly 2 million pets annually. The integrated and collaborative network of veterinary professionals utilize state-of-the-art technology and a scientific, evidence-based approach to deliver compassionate, unparalleled care and rewarding careers. Committed to revolutionizing veterinary medicine, Ethos sets the standard in veterinary excellence. Discover more at EthosVet.com. Our commitments to the industry, the profession, our teammates, and our patients, will not change, and in fact will be stronger than ever, as we forge new ground as this new dynamic community. Ethos Veterinary Health offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, EVH provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act. Ethos Veterinary Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

The Lead Veterinary Technician's primary goal is to oversee the veterinary technician team, ensuring compassionate care of every animal that enters the hospital. They work hard to train, maintain and monitor that all hospital policies and procedures are followed. Lead by example while working side-by-side with fellow staff performing all general technician duties. ESSENTIAL DUTIES AND RESPONSIBILITIES: General: * Recruit, train, maintain and retain top notch veterinary technicians. * Handle all veterinarian complaints and resolve client communication issues in a professional and timely fashion. * Work with the Practice Manager to create standard operating procedures/protocols (SOP), checklists and training protocols for all vet tech staff. * Managerial accountability over tech team including: hiring, training, evaluation, discipline and termination. * Assist with all technician daily, weekly and monthly duties including: cleaning and maintaining equipment, stocking and inventory, OSHA compliance and controlled drug log management. * Monitor patient flow from check-in to discharge. * Hospitals established policies and procedures. * Provide compassionate care to patients and clients. * Conduct oneself in a confident and professional manner. * Field questions and inquires about services, triage, and products. * Provide knowledgeable advice concerning the care and treatment of animals. * Know all veterinary drugs and protocols and be able to explain them. * Document legibly and keep accurate medical records in accordance hospital policy. * Maintain positive, cooperative relationships with supervisor and other employees. * Prep and assist veterinarian in all procedures. * Operate and maintain laboratory equipment. * Calculate and administer medications and fluids. * Administer and monitor anesthesia and effects of anesthetic on patient post op. * Perform venous punctures and place IV catheters. * Perform dentals. * Triage all pets upon arrival into facility, coordinating immediate care for all emergencies. * Take all radiographs as directed by doctor * Treat and care for all animals retained within the hospital, rounding several times while on shift. * Assist veterinarian in rooms, interacting with patient and clients. * Prepare vaccinations/tests/samples for all appointments. * Document all medical information as dictated by veterinarian * Enter all pertinent charges * Discharge all clients providing preventative, home care and prescription information. QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE: * High school diploma or general education degree (GED). * CVT for 3 years or at least 3 years experience on the job as a full time technician. * Able/willing to manage people efficiently in a busy hospital setting. COMMUNICATION SKILLS: * Ability to read, write and comprehend simple instruction, short correspondence, and memos. Must be able to effectively present information in one-on-one and small group situations to customers, clients, and other employees. * Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Calculate mg/kgs and lbs into kgs. * Ability to apply common sense to carry out instructions furnished in written, oral, or diagram form. CERTIFICATES, LICENSES, REGISTRATIONS: Current certification/licensure as a veterinary technician preferred. National Veterinary Associates is a leading global pet care organization united in the love of animals and the people who love them. At NVA, we're on a mission to improve the lives of pets and the people who love them. That starts by empowering our care teams. We nurture their growth with resources to practice medicine their way. Our network of 1,000 hospitals connects them to a community of professionals who share their passion so they can learn and grow together. Our national presence enables us to deliver technology and innovations that simplify work and expand care for all. At NVA, we're committed to your professional growth. We support your entire career journey, offering opportunities ranging from mentorship to ownership. NVA offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, NVA provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act. NVA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

The veterinary assistant is the entire team's primary support. Every department relies on their significant role in aiding with a variety of services to provide excellent client and patient care. . Assist with patient care and treatment . Monitor hospitalized pets / Monitor/aid in caring for animals after surgery . Maintain inventory and stocking . Restrain animals during blood draws and nail trims * Aiding with routine diagnostic tests (i.e. Taking radiographs, running bloodwork, reading fecal) * Maintain & sterilize surgical instruments/equipment * Clean/Disinfect cages, kennels, exam and treatment areas of hospital * Administering medications under Veterinarian/Vet Tech supervision * Feeding/bathing animals * Answering phones * Customer service * Helping clients with their pets Qualifications: * Must be 18yrs old or older * Must be a self-starter, able to multitask and a team player. * Genuinely enjoys working with animals and is able to deal with them even when they are stressed, ill or in pain. * Prefer 1+ years of experience, but not required. * Ability to meet the physical demands of the job. Work requires lifting, carrying and restraining animals (will be assisted by other staff members in lifting animals over 40 lbs.). Should be able to lift 40lbs on own. . Walks or stands for extended periods or time; frequently works in a bent or squatting position. . Is experienced in the teamwork approach and works well with all levels of hospital team members. If you are passionate about animals and are interested in joining a team of highly devoted animal advocates, our hospital may be the right fit for you. National Veterinary Associates is a leading global pet care organization united in the love of animals and the people who love them. At NVA, we're on a mission to improve the lives of pets and the people who love them. That starts by empowering our care teams. We nurture their growth with resources to practice medicine their way. Our network of 1,000 hospitals connects them to a community of professionals who share their passion so they can learn and grow together. Our national presence enables us to deliver technology and innovations that simplify work and expand care for all. At NVA, we're committed to your professional growth. We support your entire career journey, offering opportunities ranging from mentorship to ownership. NVA offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, NVA provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act. NVA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

Now Offering-$20,000 sign-on bonus About GCVS Gulf Coast Veterinary Specialists (GCVS) is a premier specialty and emergency hospital in Houston, with more than 70 board‑certified specialists and over 350 devoted support staff. We are committed to providing advanced, compassionate care for pets and peace of mind for their families. Gulf Coast Veterinary Specialists (GCVS) What We're Looking For We seek an experienced, dedicated ER DVM to join our emergency team. The ideal candidate will: * Have completed a small animal rotating internship (or equivalent) or have minimum 2+ years of ER experience * Be confident in stabilization, diagnostics, emergency medicine, and critical case management * Work collaboratively with specialists across internal medicine, radiology, oncology, neurology, etc. * Provide excellent communication with clients and referring veterinarians * Demonstrate strong decision-making, composure under pressure, and compassion for patients What You'll Get * $20,000 Sign-On bonus * Competitive salary * Generous sign‑on or relocation bonus (negotiable) * Comprehensive benefits: medical, dental, vision, retirement plan * Professional development: continuing education allowance, CE days, collaboration with team of specialists * Flexible scheduling in a team environment * Access to specialty resources and collaborative case support * The opportunity to practice emergency medicine in a cutting-edge, high-volume facility Why GCVS * We're a trusted leader in specialty and emergency veterinary care since 1988 * You'll be supported by a robust team of specialists and experienced support staff * Focus on high-quality medicine (no expectation to operate as a surgeon) * Environment built on compassion, integrity, excellence, quality, and collaboration Gulf Coast Veterinary Specialists (GCVS) Houston is one of the most dynamic and diverse cities in the U.S.-a vibrant hub for food, arts, culture, and innovation. With no state income tax, an affordable cost of living, and a booming job market, it's easy to plant roots here. Whether you're exploring world-class museums, catching live music, dining on global cuisine, or relaxing in one of the city's many parks and green spaces, Houston offers something for everyone. Plus, with its proximity to the Gulf Coast, you're never far from a weekend escape. Friendly, fast-growing, and full of opportunity-Houston is a place you'll be proud to call home. If you are a passionate ER veterinarian seeking to expand your skills in a specialty hospital environment-GCVS may be the perfect fit. To apply: Please submit your CV to Linsey Beckner @*************************** We look forward to meeting you and exploring how you can grow and thrive with us. Ethos Veterinary Health is at the forefront of innovation and world-class medicine. As the premier network of over 140 specialty and emergency hospitals across North America, Ethos brings together a dedicated community of more than 1,500 specialized doctors providing care for nearly 2 million pets annually. The integrated and collaborative network of veterinary professionals utilize state-of-the-art technology and a scientific, evidence-based approach to deliver compassionate, unparalleled care and rewarding careers. Committed to revolutionizing veterinary medicine, Ethos sets the standard in veterinary excellence. Discover more at EthosVet.com. Our commitments to the industry, the profession, our teammates, and our patients, will not change, and in fact will be stronger than ever, as we forge new ground as this new dynamic community. Ethos Veterinary Health offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, EVH provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act. Ethos Veterinary Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets), ensures good communication with associates and clients, and coordinates the care of clients and pets in a happy, welcoming, friendly and efficient manner, influencing clients to return and refer their friends and families. ESSENTIAL RESPONSIBILITIES AND TASKS * Actively recruit new clients by promoting hospital services and route the flow of clients and pets to ensure superior client care and maximum productivity of the veterinary medical team. * Maximize the number of pets seen by the hospital team through a productive and efficiently run hospital to support the needs of our clients. * Provide professional, efficient and exceptional service at all times. This includes encouraging hospital visits, welcoming clients and pets, ensuring that they are comfortable in the hospital, and educating them about their pet's health. * Educate clients about Paw Plans, preventative care, pet health needs and hospital services * Assist incoming clients by completing the required documentation, entering all pet information and history in the computer, utilizing proper collars and tags for identification, and ensuring prompt service. * Assist outgoing clients by providing all necessary instructions, information and invoices, dispensing prescription items per the veterinarian's instructions, selling retail products and scheduling future appointments. * Manage the finances by maintaining accurate balances and utilizing proper opening and closing procedures. * Conduct administrative functions as necessary. * Other job duties as assigned. HIRING QUALIFICATIONS / COMPETENCIES Leadership * Customer Focus * Peer Relationships * Integrity & Trust * Action Oriented * Listening Functional * Preventative care and Paw Plans * Communication Skills * Client Service Skills * Priority Setting * Time Management CAPABILITIES AND EXPERIENCE (CAN DO) * Ability to multi-task- Manages multiple tasks at one time; quickly and accurately shifts attention among multiple tasks under distracting conditions without loss of accuracy or appearance of frustration. * Communication skills - Reads, writes and speaks fluent English, using appropriate grammar, style and vocabulary. Correctly spells commonly used English words and job specific terms. Demonstrates exceptionally strong written and verbal communication skills. * Organizational ability - Demonstrates a systematic approach in carrying out assignments. Is very orderly and excels at cutting through confusion and turning chaos into order. * Problem solving skills - Demonstrates a strong ability to identify, analyze and solve problems. Translates problems into practical solutions. * Client service skills - Consistently ensures the team provides the client with attentive, courteous and informative service. Gains and shows personal satisfaction from delivering great service. * Intellectual ability - Accurately and consistently follows instructions delivered in an oral, written or diagram format. Can provide directions. * Mathematical ability - Ability to add, subtract, multiply and divide, and to compute rate, ratio and percent; ability to convert units of measurement. * Computer skills - Comfortably and confidently uses a computer and specialized software. Microsoft Word, Excel, Access, Outlook, etc. ATTITUDES (WILL DO) * Initiative - shows willingness and aptitude to use own discretion in taking appropriate steps in finding solutions to problems; presents options and ideas to enhance current processes or procedures. Takes on additional responsibility when both big and small tasks need to be done. * Integrity - Firmly adheres to the values and ethics of National Veterinary Associates. Exhibits honesty, discretion, and sound judgment. * Cooperativeness - Willing to work with others, collaborating and compromising where necessary; promptly share relevant information with others. * Flexibility - Is open to changing situations and opportunities and is willing to perform all tasks assigned. * Independence - Able and willing to perform tasks and duties without supervision. * Tolerance for Stress / Resiliency - Maintains a positive "can do" outlook, rebounds quickly from frustrations and unpleasantness, and maintains composure and friendly demeanor while dealing with stressful situations. SPECIAL WORKING CONDITIONS * Ability to work at a computer for long periods of time. * Ability to be confident around pets (i.e., dogs, cats, birds, reptiles, etc.) * Client needs and work volume may often require more than 40 hours per week to complete essential duties of this job. This position requires special hours including working weekends and evenings. * Must have mental processes for reasoning, remembering, mathematics and language ability (reading, writing, and speaking the English language) to perform the duties proficiently. * The noise level in the work environment is moderately high. * Requires sufficient ambulatory skills in order to perform duties while at hospital. * Ability to stand, walk, stoop, kneel, crouch, and climb as well as manipulate (lift, carry, move) up to 50 pounds. * Requires good hand-eye coordination, arm-hand-finger dexterity with the ability to grasp, and visual acuity to use a keyboard and operate equipment. * Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. * Associate is routinely exposed to a variety of pets that may bite or scratch, and on occasion, exposed to anesthesia, radiation, biological hazards and medication/controlled substances. EXPERIENCE, EDUCATION AND/OR TRAINING * High School Diploma or equivalent preferred. * Must be at least 18 years old to perform duties involving radiography (x-ray) and exposure to radioactive substances. * One year related experience required with customer service preferred. * Medical background (veterinary technician, human healthcare, pharmaceutical, etc.) with medical terminology training is preferred. National Veterinary Associates is a leading global pet care organization united in the love of animals and the people who love them. At NVA, we're on a mission to improve the lives of pets and the people who love them. That starts by empowering our care teams. We nurture their growth with resources to practice medicine their way. Our network of 1,000 hospitals connects them to a community of professionals who share their passion so they can learn and grow together. Our national presence enables us to deliver technology and innovations that simplify work and expand care for all. At NVA, we're committed to your professional growth. We support your entire career journey, offering opportunities ranging from mentorship to ownership. NVA offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, NVA provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act. NVA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

Are you a dedicated and dynamic leader with a passion for veterinary medicine? Do you thrive on driving growth and fostering a positive and collaborative team environment? South Belt Animal Hospital is seeking an enthusiastic Veterinary Hospital Manager to join our thriving team! For more details, please visit our website at: southbeltanimalhospital.com The Opportunity: As a Veterinary Hospital Manager, you will play a crucial role in shaping the future of our hospital, ensuring top-tier patient care, and exceptional client service. Your leadership will be instrumental in driving our hospital's success, enhancing profitability, and nurturing a culture of excellence and compassion. If you're ready to lead a dedicated team and drive the success of a growing veterinary hospital, we want to hear from you! Responsibilities: * Complete ownership of P&L, accountable for the hospital's performance * Collaborate with regional leadership to identify trends and forecast the hospital's needs * Manage accounts receivable * Oversee hospital inventory and control facility and administrative costs * Manage payroll for hospital staff * Develop the hospital schedule and manage labor costs * Champion change and identify, document, share, and promote best practices * Lead the hospital team to enhance processes and workflows, covering client service, operations, and administrative tasks * Implement new technologies and initiatives to improve operational efficiency * Establish and drive the culture of the hospital * Track and maintain current licensures for all DVMs * Provide feedback and handle challenging conversations * Demonstrate and reinforce the highest level of client service Qualifications: * A bachelor's degree in business or a related field is preferred * 3-5 years of experience in a managerial role, including customer service experience * Experience in a hospital, retail, or service-based industry setting in positions of increased responsibility is a plus Benefits: * Annual Bonus Opportunity * Health Insurance Benefits * Free Mental Health Benefit Options * 401k with Match * Competitive PTO Plan National Veterinary Associates is a leading global pet care organization united in the love of animals and the people who love them. NVA, a community of approximately 1,400 premier locations consisting primarily of general practice veterinary hospitals in addition to equine hospitals and pet resorts, and Ethos Veterinary Health, which consists of 145 world-class specialty and emergency hospitals, are rooted in a culture of compassion and innovation. NVA and Ethos Veterinary Health's innovative, collaborative approach underpins a shared commitment to delivering exceptional veterinary care. For more information, visit ************ NVA offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, NVA provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act. NVA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

Provides excellent and expeditious client experience; greets clients, responds to questions; processes incoming and outgoing pets, and handles payments. Answers phone calls, which may involve answering questions, screening for service needs, and scheduling appointments. Handles incoming and outgoing mail and e-mail. Monitors client waiting area to ensure cleanliness. Documents and maintains client information, service data and other pertinent information within business operations software. Escalates complex matters to senior staff. Minimum of 1-2 years job-related experience required. National Veterinary Associates is a leading global pet care organization united in the love of animals and the people who love them. At NVA, we're on a mission to improve the lives of pets and the people who love them. That starts by empowering our care teams. We nurture their growth with resources to practice medicine their way. Our network of 1,000 hospitals connects them to a community of professionals who share their passion so they can learn and grow together. Our national presence enables us to deliver technology and innovations that simplify work and expand care for all. At NVA, we're committed to your professional growth. We support your entire career journey, offering opportunities ranging from mentorship to ownership. NVA offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, NVA provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act. NVA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

Gulf Coast Veterinary Specialists (GCVS) is currently seeking a Veterinary Ophthalmologist to join our team. GCVS values innovation and individuality at the practice level while recognizing the power of collaboration. We are looking for an individual who shares our passion for advancing medicine. Our 60,000 sq-ft hospital has an onsite MRI, 128 slice CT, a Varian Halcyon radiation therapy system capable of advanced radiation therapy modalities as well as an Interventional Radiology Suite. We currently have specialty practices in Surgery, Neurology, Internal Medicine, Critical Care, Radiology, Diagnostic Imaging, Sports Medicine and Rehabilitation, Radiation Oncology, and Medical Oncology, Dermatology and Allergy, Avian and Exotics, Behavioral Therapy, and Anesthesiology. In addition to the specialty services, we have a 24/7/365 emergency service with a team of dedicated ER doctors and Criticalists. We enjoy the camaraderie between specialists that a large practice affords, and support each other in the pursuit of practicing the highest quality veterinary medicine. With a focus on education, we have an active intern, specialty intern, and residency program, and there are abundant opportunities to interact with the general practitioners in the area through monthly rounds meetings and our annual symposium. Houston is the 4th largest city in the country with a world-renowned medical center, as well as museum, theater, and arts districts. We have a climate that allows outdoor activities year-round. We have professional sports teams, numerous recreational and cultural amenities, and exceptional universities, colleges, and public education so you and your family can thrive here. Gulf Coast Veterinary Specialists offers competitive compensation as well as a full range of benefits including health, dental, vision, long-term disability, life insurance, time off for vacation and CE, and a 401(k) plan. If you are interested in learning more, please reach out to Amanda Schultz at ***************************. Ethos Veterinary Health is at the forefront of innovation and world-class medicine. As the premier network of over 140 specialty and emergency hospitals across North America, Ethos brings together a dedicated community of more than 1,500 specialized doctors providing care for nearly 2 million pets annually. The integrated and collaborative network of veterinary professionals utilize state-of-the-art technology and a scientific, evidence-based approach to deliver compassionate, unparalleled care and rewarding careers. Committed to revolutionizing veterinary medicine, Ethos sets the standard in veterinary excellence. Discover more at EthosVet.com. Our commitments to the industry, the profession, our teammates, and our patients, will not change, and in fact will be stronger than ever, as we forge new ground as this new dynamic community. Ethos Veterinary Health offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, EVH provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act. Ethos Veterinary Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

PetSuites Fulshear located in Fulshear, TX is looking for an experienced General Manager to lead the pack! A General Manager (GM) is responsible for the overall operations, customer experience, sales performance and execution of brand excellence in a resort. The GM is responsible for maximizing the sales and profits of the site. The GM must maintain an exceptional level of customer service by developing a strong team including a Resort Manager, Shift Leads and Team Members. The GM and the Team will lead and create a resort culture based on NVA Leadership Competencies, high quality guest/pet care, and exceptional customer service for both our internal and external customers. Company Overview Based in Austin, Texas, National Veterinary Associates ("NVA") is the largest private owner of freestanding veterinary hospitals and pet resorts in North America, with 1300+ companion animal veterinary hospitals and pet resort locations. NVA has grown rapidly over its history and continues to aggressively execute its growth plans via a combination of acquisition, new resort and same-store initiatives. NVA's pet resorts business line competes in an $8+ billion industry that is predicted to grow over 6% through 2028. As of 2019 over 67% of US households have a pet; industry growth has benefitted from the trends towards humanization of pets and demand for premium/luxury offerings in the animal care and goods space. Responsibilities General * Understands and communicates the companies' mission, values, and objectives. * Provides the direction, leadership and communication for all aspects of the site including Financial Management, Customer Service, Pet Care and Team Management. * Develops and implements a comprehensive sales strategy, including proactive lead management and conversion tactics, aligned with resort and company objectives. * Creates a plan to drive and achieve resort quantitative objectives including sales revenue, labor, cost of goods sold and expense management. * Communicates concerns and needs to the Market Leader and/or the Regional Leader. * Responsible for maintaining operational excellence within their resort. * Responds to directives accurately and promptly, ensuring the same level of compliance from the resort team. * Recognizes and rewards outstanding performance of resort team members. * Demonstrates exceptional leadership behaviors. * Other duties as assigned. Business/Financial Management * Creates a data-driven resort plan that supports the execution of regional and company initiatives to achieve both operational excellence and strong business results. Follows up consistently to ensure accountability to plans and KPI targets. Plans focus on meeting budget and PY growth expectations for revenue, labor, expense control and EBITDA. * Drives financial success by analyzing financial data and KPIs to optimize performance, address challenges, and identify growth opportunities. Utilizes financial tools and meticulously analyzes financial reports and key performance indicators (KPIs) - including sales leads, conversion rates, average transaction value, and customer satisfaction scores - to identify trends, issues, and opportunities for strategic action and sales growth. * Develops Resort Leads (Resort Manager, Shift Leads) understanding of financial reports, enabling them to make informed decisions and implement actions that consistently achieve sales goals, productivity metrics, and budget adherence. * Executes any corporate marketing plans and creates and implements local market plans for marketing and sales lead generation. * Possesses expert knowledge of the resort market area and the community. Actively engages and educates the community and the market area on the company's customer value proposition and sales offerings. * Identifies and cultivates relationships with local businesses, community groups, and referral sources to generate new leads. * Leverages digital marketing channels (social media, website, email) to capture and nurture leads effectively. * Tracks and analyzes lead generation efforts to optimize strategies and improve conversion rates, Ensures the team is trained on effective lead capture techniques during customer interactions. Team Management * Responsible for the selection, development and performance of subordinate managers and all other site team. * Manage company on-boarding processes for new Team Members and Shift Leads on both front- and back-of-house procedures. Uses Talent Unleased certification programs for all team members. * Ensure the Resort Manager and Shift Leads empower their team members. * Direct/coordinate training programs for all new hires in accordance with brand standards * Coach, counsel, direct and Team Members and Resort Leads. Lead the team in the execution of company standards through the NVA Pet Resort values to create an excellent customer experience. Manages team performance through adherence to and enforcement of the Personnel Policy, including consistent and timely feedback up to and including corrective actions. * Recruit and maintain a pipeline of qualified team members to meet the resort operation's needs. * Creates a culture of engagement by addressing team member concerns in a timely manner. Fosters positive culture and achieves standard retention rates through curated team engagement strategies. Customer Service * Strives for the ultimate in resort customer service experiences and impressions. Maintain excellent customer service metrics. * Ensures sites have adequate shift coverage at all times, while adhering to scheduling and labor guidelines. * Oversees the recruiting, hiring and training practices to ensure quality of resort staff. * Trains resort management teams to effectively resolve service issues and intervenes personally when necessary to ensure customer satisfaction. * Motivates, coaches, and mentors team members to proactively engage customers with product suggestions, service information, and sales opportunities, fostering a selling culture. * Educate and engage the community and resort customers on all of companies' products and services, actively promoting sales and brand awareness. Operations * Adheres to and has knowledge of all company policies and procedures. * Follow all OSHA, cash handling and operations procedures and policies and ensure that resort team members are in compliance. * Maintains impeccable standards concerning resort maintenance, cleanliness and inventory. * Lead 1-2 shifts per week as "Manager on Duty" to demonstrate your expectations and inspect their results. Determine business demands and make necessary staffing decisions. * Communicate clearly, concisely and accurately to ensure effective shift operations and the overall operations of the resort. * Ensure that all team members have mastered the resort tasks/positions, meeting the company operating standards. * Execute daily audits and enforce all checklists and reporting at the end of each shift for all departments within the resort. * Owns action plan for hot spot management and drives resort level actions. Qualifications As a General Manager with Pet Resorts, you must possess excellent written, verbal and hands-on team member management skills. Our ideal General Manager is an enthusiastic animal lover, brand ambassador with a vested interest in the community. The general manager should possess a commitment to personal development and an interest in learning about business operations, developing people, and driving revenue. You must be able to influence the direction of your resort, initiate community outreach through marketing and special events and drive superb customer satisfaction metrics. Additional requirements for the General Manager include: * High school degree or equivalent required; Bachelor's degree equivalent education and experience. * Minimum 3-5 years of management experience, including Profit and Loss management. * Availability to work up to 45-50 hours per week including evenings and weekends. * Ability to drive and manage/influence workplace change. * Strong Profit and Loss management abilities. * Proficiency with Microsoft Office Suite and point of sale software. * Comfortable working in front of house and back of house roles within the resort. * Valid Driver's License, current insurance that includes comprehensive, collision coverage, and a vehicle you are willing to transport a pet in during an emergency. * Restaurant management, retail management, veterinary management/experience and/or hospitality experience preferred. * Bilingual skills a plus. Work Environment * Move throughout the resort for extended periods of time (up to 10-12 hours per day). * Move 50 lbs. for distances of up to 10 feet. * Balance and move up to 25 lbs. for distances of up to 50 feet. * Understand and respond to team members' and guests' requests in a loud environment. * Perform basic math and understand finances and cost management. * Bend, stoop, and reach in order to run and load dogs/cats, serve customers, and clean the resort. * Projects a professional image to resort team, clients, support center team and supervisors through dress code, demeanor and language. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands and fingers to handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Equal Employment Opportunity It is the policy of the company to afford equal opportunities to all applicants and employees regardless of race, color, religion, sex, national origin, age, non-disqualifying disability or status as a disabled or Vietnam era veteran. Compensation: The salary range is between $55,000 and $65,000 and based on applicable experience. Deadline To Apply: December 31, 2025 Pet Resorts offers a comprehensive benefits program including Medical, Dental, Vision, a 401K with employer match. Additionally, we offer Health Savings Accounts (HSA), Flexible Spending Accounts (FSA), and many ancillary plans including Short Term Disability, Long Term Disability, Hospital Indemnity, Accident Plan, and a Critical Illness Plan. National Veterinary Associates is a leading global pet care organization united in the love of animals and the people who love them. NVA, a community of approximately 1,400 premier locations consisting primarily of general practice veterinary hospitals in addition to equine hospitals and pet resorts, and Ethos Veterinary Health, which consists of 145 world-class specialty and emergency hospitals, are rooted in a culture of compassion and innovation. NVA and Ethos Veterinary Health's innovative, collaborative approach underpins a shared commitment to delivering exceptional veterinary care. For more information, visit ************ NVA offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, NVA provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act. NVA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

Longwood Animal Hospital & Pet Resort, located in Cypress, TX, is looking for Veterinary Professionals who are ready to be part of a fun, friendly, team-oriented environment! Benefits of Longwood Animal Hospital: * Growth & Development Opportunities * Wellness and Employee Assistance Programs * Flexible Working Hours * Bonus Structure About Us: We strive to provide the highest standards in veterinary medicine by utilizing the latest and most up-to-date care and diagnostics for our patients. From our DVM's, hospital leaders, receptionists, and technicians, our team is committed to maintaining a compassionate, welcoming environment for our clients and patients. What to Expect: Friendly/Inclusive Culture: Our team treats each other with respect and kindness. We strive to ensure everyone feels welcome and we LOVE to celebrate wins, big or small. Appreciation: Our hospital leaders, doctors, and team truly value each individual team member for who they are and each unique experience they bring to the team. Quality Medicine: At Longwood Animal Hospital we practice a gold standard of medicine. We utilize state of the art equipment to perform advanced techniques providing excellent care and treatment services. Engagement: Our hospital encourages one another to ask questions and bring up their thoughts. We place a high value on listening and acting upon the ideas and opinions that help us continually improve. About You: * You are a Licensed Veterinary Technician * Although some experience is preferred, it is more important to our team to find the RIGHT fit. We have many great experienced technicians who are always eager to help teach new skills. We want to find someone who shares our same goals and values, someone who is friendly, compassionate, dependable, and truly wants to make a difference. * You are dedicated to outstanding client service and excellent patient care. * You understand the importance of maintaining a positive, respectful, uplifting hospital culture and genuinely love working with people that share that same value. * You are compassionate - you thoroughly enjoy building relationships, interacting with clients, and understand that clear, effective communication is a priority. * You are passionate - you are eager to continue enhancing your knowledge & skill set - you understand that veterinary medicine is ever-evolving and pride yourself on staying up to date on the latest advances and techniques. Anticipated Schedule: * Open to full time or part time * Typically, four 10-hour shifts - but we are flexible to your scheduling needs. * Rotating Saturday availability - two shifts each month from 8:00am - 12:30pm Benefits: * CE Allowance * Annual Uniform Allowance * Quarterly Bonus Opportunities * Paid Time Off * Paid Holidays * Employee Pet Discount * 401k * Medical/Dental/Vision * HSA/FSA * Disability Insurance * Life Insurance For more information about our hospital, please visit ****************************** National Veterinary Associates is a leading global pet care organization united in the love of animals and the people who love them. At NVA, we're on a mission to improve the lives of pets and the people who love them. That starts by empowering our care teams. We nurture their growth with resources to practice medicine their way. Our network of 1,000 hospitals connects them to a community of professionals who share their passion so they can learn and grow together. Our national presence enables us to deliver technology and innovations that simplify work and expand care for all. At NVA, we're committed to your professional growth. We support your entire career journey, offering opportunities ranging from mentorship to ownership. NVA offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, NVA provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act. NVA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

Gulf Coast Veterinary Specialists (GCVS) is seeking a second Veterinary Medical Oncologist to join our established medical oncology service and support a growing caseload. We are a progressive, team-oriented practice that values high-quality medicine, communication, and compassionate patient care. We are also in the process of optimizing our practices and procedures with the help of an Oncology VTS to improve our overall care delivery. We have extremely qualified nurses on staff who are committed to excellence and offer the ability to pursue innovation and advancement with additional support from a nationwide network of resources. We also participate in several medical studies and trials. Our 60,000 sq-ft hospital has an onsite MRI, a Varian Halcyon radiation therapy system capable of advanced radiation therapy modalities as well as an Interventional Radiology Suite. We currently have specialty practices in Surgery, Neurology, Internal Medicine, Critical Care, Radiology, Diagnostic Imaging, Sports Medicine and Rehabilitation, Radiation Oncology, Dermatology and Allergy, Avian and Exotics, Cardiology, and Anesthesiology. In addition to the specialty services, we have a 24/7/365 critical care unit including an emergency clinic, intensive care unit, and intermediate unit staffed by emergency physicians, criticalists, and hospitalists. We enjoy the interdisciplinary collaboration between specialists that a large practice affords and support each other in the pursuit of practicing the highest quality veterinary medicine. With a focus on education, we have a large and robust intern, specialty intern, and residency program, as well as abundant opportunities to interact with the general practitioners in the area through monthly rounds meetings and our annual symposium. Our Oncologists will enjoy a dedicated support team including LVTs, technicians, and client service coordinators as well as a strong and collaborative leadership team. Houston is the 4th largest city in the country with a world-renowned medical center, as well as museum, theater, and arts districts. The city has become a top destination for the world's top chefs and restaurateurs. The climate allows outdoor activities year-round as well as close proximity to the Gulf of Mexico and several vacation destinations. We have professional sports teams, numerous recreational and cultural amenities, and exceptional universities, colleges, and public education so you and your family can thrive here. Gulf Coast Veterinary Specialists offers competitive compensation as well as a full range of benefits including health, dental, vision, long-term disability, life insurance, time off for vacation and CE, and a 401(k) plan. Candidates can confidentially submit their CV to Amanda Schultz at ***************************. Ethos Veterinary Health is at the forefront of innovation and world-class medicine. As the premier network of over 140 specialty and emergency hospitals across North America, Ethos brings together a dedicated community of more than 1,500 specialized doctors providing care for nearly 2 million pets annually. The integrated and collaborative network of veterinary professionals utilize state-of-the-art technology and a scientific, evidence-based approach to deliver compassionate, unparalleled care and rewarding careers. Committed to revolutionizing veterinary medicine, Ethos sets the standard in veterinary excellence. Discover more at EthosVet.com. Our commitments to the industry, the profession, our teammates, and our patients, will not change, and in fact will be stronger than ever, as we forge new ground as this new dynamic community. Ethos Veterinary Health offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, EVH provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act. Ethos Veterinary Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

The Client Service Representative's main responsibility is to provide exceptional client service while maintaining a smooth and efficient flow of clients and patients through the animal hospital. More specifically, the Client Service Representative is responsible for greeting clients, determining the needs of the clients and patients, and completing the check-in and check-out process. The position requires a practical knowledge of the clinic's procedures and policies. The Client Service Representative is expected to perform the office duties related to patient care and treatment and to assist the Hospital Manager and doctors as needed. This is a full time position; scheduled days and hours may vary based on hospital need. Weekend work is possible. This position may require standing for long periods of time and some heavy lifting may be involved. Qualifications Required: * Telephone etiquette and Client Service Excellence * Minimum 2 years basic veterinary medical knowledge, including products and services * Bilingual a must * Familiar with the use of policies, reports, and form completion Skills: * Excellent oral and written communication skills * Interpersonal skills including working in a team environment * Handling difficult situations including emergencies * Basic computer skills (Microsoft Office, E-mail, and AVImark experience preferred) * Strong organizational skills with ability to multi-task and still attend to details * Typing skills (accuracy) * Payment handling and basic finance skills Abilities: * Professional and courteous * Flexible * Willingness to learn * Ability to remain calm under pressure * Attention to detail * Time management * Works well in team and fast-paced environment * Adherence to procedures and protocols * Takes initiative National Veterinary Associates is a leading global pet care organization united in the love of animals and the people who love them. At NVA, we're on a mission to improve the lives of pets and the people who love them. That starts by empowering our care teams. We nurture their growth with resources to practice medicine their way. Our network of 1,000 hospitals connects them to a community of professionals who share their passion so they can learn and grow together. Our national presence enables us to deliver technology and innovations that simplify work and expand care for all. At NVA, we're committed to your professional growth. We support your entire career journey, offering opportunities ranging from mentorship to ownership. NVA offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, NVA provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act. NVA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

Pet Resorts is looking for a talented Assistant General Manager to join our team in Spring, Texas! A Resort Manager (RM) is a leader and an integral member of the Resort Leadership team. The Resort Manager reports to the General Manager and together they provide a smooth and profitable operation by driving revenue and managing costs. The Resort Manager must maintain an exceptional level of customer service by developing strong Shift Leads and Team Members while leading and creating a resort culture based on the NVA Leadership Competencies, high quality guest/pet care, and exceptional customer service for our internal and external customers. The General Manager and the Resort Manager should have a documented plan on how they'll approach the responsibilities of the day-to-day operations in their site. This plan should be approved by their Market Leader. While many responsibilities are the same between the two roles, the goal is to be partners and achieve your site plan by executing in tandem. Company Overview Based in Austin, Texas, National Veterinary Associates ("NVA") is the largest private owner of freestanding veterinary hospitals and pet resorts in North America, with 1300+ companion animal veterinary hospitals and pet resort locations. NVA has grown rapidly over its history and continues to aggressively execute its growth plans via a combination of acquisition, new resort and same-store initiatives. NVA's pet resorts business line competes in an $8+ billion industry that is predicted to grow over 6% through 2028. As of 2019 over 67% of US households have a pet; industry growth has benefitted from the trends towards humanization of pets and demand for premium/luxury offerings in the animal care and goods space. Responsibilities General * Understands and communicates the companies' mission, values, and objectives. * Assists the GM in providing the direction, leadership and communication for all aspects of the site including Financial Management, Customer Service, Pet Care and Team Management. * Assists the GM in developing and implementing a comprehensive sales strategy, including proactive lead management and conversion tactics, aligned with resort and company objectives. * Assists the GM in creating a plan to drive and achieve resort quantitative objectives including sales revenue, labor, cost of goods sold and expense management. * Communicates concerns and needs first to the General Manager, but then to the Market Leader and/or the Regional Leader as needed. * Responsible for maintaining operational excellence within their resort. * Responds to directives accurately and promptly, ensuring the same level of compliance from the resort team. * Recognizes and rewards outstanding performance of resort team members. * Demonstrates exceptional leadership behaviors. * Other duties as assigned. Business/Financial Management * Implements the data-driven resort plan that supports the execution of regional and company initiatives to achieve both operational excellence and strong business results. Follows up consistently to ensure accountability to plans and KPI targets. Plans focus on meeting budget and PY growth expectations for revenue, labor, expense control and EBITDA. * Drives financial success by analyzing financial data and KPIs to optimize performance, address challenges, and identify growth opportunities. Utilizes financial tools and meticulously analyzes financial reports and key performance indicators (KPIs) - including sales leads, conversion rates, average transaction value, and customer satisfaction scores - to identify trends, issues, and opportunities for strategic action and sales growth. * Develops Shift Leads understanding of financial reports, enabling them to make informed decisions and implement actions that consistently achieve sales goals, productivity metrics, and budget adherence. * Executes any corporate marketing plans and creates and implements local market plans for marketing and sales lead generation. * Possesses expert knowledge of the resort market area and the community. Actively engages and educates the community and the market area on the company's customer value proposition and sales offerings. * Identifies and cultivates relationships with local businesses, community groups, and referral sources to generate new leads. * Leverages digital marketing channels (social media, website, email) to capture and nurture leads effectively. * Tracks and analyzes lead generation efforts to optimize strategies and improve conversion rates, Ensures the team is trained on effective lead capture techniques during customer interactions. Team Management * Responsible for the selection, development and performance of subordinate managers and all other site team in partnership with the GM. * Manage company on-boarding processes for new Team Members and Shift Leads on both front- and back-of-house procedures. Uses Talent Unleased certification programs for all team members. * Ensure the Shift Leads empower their team members. * Direct/coordinate training programs for all new hires in accordance with brand standards * Coach, counsel, direct and Team Members and Resort Leads. Lead the team in the execution of company standards through the NVA Pet Resort values to create an excellent customer experience. Manages team performance through adherence to and enforcement of the Personnel Policy, including consistent and timely feedback up to and including corrective actions. * Recruit and maintain a pipeline of qualified team members to meet the resort operation's needs. * Creates a culture of engagement by addressing team member concerns in a timely manner. Fosters positive culture and achieves standard retention rates through curated team engagement strategies. Customer Service * Strives for the ultimate in resort customer service experiences and impressions. Maintain excellent customer service metrics. * Ensures sites have adequate shift coverage at all times, while adhering to scheduling and labor guidelines. * Oversees the recruiting, hiring and training practices to ensure quality of resort staff in partnership with the GM. * Trains resort management teams to effectively resolve service issues and intervenes personally when necessary to ensure customer satisfaction. * Motivates, coaches, and mentors team members to proactively engage customers with product suggestions, service information, and sales opportunities, fostering a selling culture. * Educate and engage the community and resort customers on all of companies' products and services, actively promoting sales and brand awareness. Operations * Adheres to and has knowledge of all company policies and procedures. * Follow all OSHA, cash handling and operations procedures and policies and ensure that resort team members are in compliance. * Maintains impeccable standards concerning resort maintenance, cleanliness and inventory. * Lead 1-2 shifts per week as "Manager on Duty" to demonstrate your expectations and inspect their results. Determine business demands and make necessary staffing decisions. * Communicate clearly, concisely and accurately to ensure effective shift operations and the overall operations of the resort. * Ensure that all team members have mastered the resort tasks/positions, meeting the company operating standards. * Execute daily audits and enforce all checklists and reporting at the end of each shift for all departments within the resort. * Helps General Manager with action plan for hot spot management and drives resort level actions. Qualifications As a Resort Manager with Pet Resorts, you must possess excellent written, verbal and hands-on team member management skills. Our ideal Resort Manager is an enthusiastic animal lover, a brand ambassador with a vested interest in the community. The Resort Manager should possess a commitment to personal development and an interest in learning about business operations, developing people, and driving revenue. You must be able to influence the direction of your resort, initiate community outreach through marketing and special events and drive superb customer satisfaction metrics. Additional requirements for the Resort Manager include: * High school degree or equivalent required; Bachelor's degree equivalent education and experience. * Minimum 2-4 years customer service experience, leading is a bonus. * Availability to work up to 45-50 hours per week including evenings and weekends. * Ability to drive and manage/influence workplace change. * Proficiency with Microsoft Office Suite and point of sale software. * Comfortable working in front of house and back of house roles within the resort. * Valid Driver's License, current insurance that includes comprehensive, collision coverage, and a vehicle you are willing to transport a pet in during an emergency. * Restaurant management, retail management, veterinary management/experience and/or hospitality experience preferred. * Bilingual skills a plus. Work Environment * Move throughout the resort for extended periods of time (up to 10-12 hours per day). * Move 50 lbs. for distances of up to 10 feet. * Balance and move up to 25 lbs. for distances of up to 50 feet. * Understand and respond to team members' and guests' requests in a loud environment. * Perform basic math and understand finances and cost management. * Bend, stoop, and reach in order to run and load dogs/cats, serve customers, and clean the resort. * Projects a professional image to resort team, clients, support center team and supervisors through dress code, demeanor and language. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands and fingers to handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Equal Employment Opportunity It is the policy of the company to afford equal opportunities to all applicants and employees regardless of race, color, religion, sex, national origin, age, non-disqualifying disability or status as a disabled or Vietnam era veteran. Compensation: The salary range for this position is $48,000 - $55,000 and is based on applicable experience. Deadline To Apply: 12/31/25 Pet Resorts offers a comprehensive benefits program including Medical, Dental, Vision, a 401K with employer match. Additionally, we offer Health Savings Accounts (HSA), Flexible Spending Accounts (FSA), and many ancillary plans including Short Term Disability, Long Term Disability, Hospital Indemnity, Accident Plan, and a Critical Illness Plan. National Veterinary Associates is a leading global pet care organization united in the love of animals and the people who love them. NVA, a community of approximately 1,400 premier locations consisting primarily of general practice veterinary hospitals in addition to equine hospitals and pet resorts, and Ethos Veterinary Health, which consists of 145 world-class specialty and emergency hospitals, are rooted in a culture of compassion and innovation. NVA and Ethos Veterinary Health's innovative, collaborative approach underpins a shared commitment to delivering exceptional veterinary care. For more information, visit ************ NVA offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, NVA provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act. NVA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

Shape the Future of Animal Clinic of La Porte - We're Hiring a Veterinarian! Are you a dedicated Veterinarian looking for a role where you can grow, be valued, and make an impact? Animal Clinic of La Porte is seeking a passionate DVM to join our experienced, community-focused team. With over 35 years of service, we're excited to expand and revitalize our clinic - and we'd love for you to be part of this next chapter. Why Join Us? * Established & Trusted: Proudly serving the La Porte community and its pets for over three decades * Supportive Environment: Join a collaborative, experienced team that values mentorship and professional development. * Exciting Time to Join: We're investing in growth - bringing fresh energy and innovation to a well-loved practice. What We Do * Preventative Care: Wellness exams, vaccines, and parasite prevention. * Diagnostics: In-house lab, radiology, and more to support high-quality care. * Surgery & Dental: General surgery, dental cleanings, and periodontal treatments. * Additional Services: Nutritional counseling, senior pet care, and boarding. What We Offer * Generous Sign-On Bonus: A warm welcome with competitive incentives. * Strong Compensation: Excellent salary with monthly production bonuses * Flexible Scheduling: 4 day work week + occasional 1/2 Saturday's * Comprehensive Benefits: Health, dental, and vision insurance * 401(k) with company match * Ample paid time off (PTO) * CE allowance and days * Paid licensing fees + PLIT * Wellness and mentorship programs About La Porte, TX Located in the Gulf Coast region, La Porte offers a peaceful, suburban lifestyle with easy access to Houston. Whether you're into boating, fishing, exploring local parks, or just enjoying a close-knit, welcoming community, La Porte delivers the best of both relaxation and convenience. Join Us! If you're ready to bring your veterinary skills to a clinic with deep community roots and a fresh outlook, we'd love to meet you. Apply today and become an essential part of the future of Animal Clinic of La Porte. National Veterinary Associates is a leading global pet care organization united in the love of animals and the people who love them. At NVA, we're on a mission to improve the lives of pets and the people who love them. That starts by empowering our care teams. We nurture their growth with resources to practice medicine their way. Our network of 1,000 hospitals connects them to a community of professionals who share their passion so they can learn and grow together. Our national presence enables us to deliver technology and innovations that simplify work and expand care for all. At NVA, we're committed to your professional growth. We support your entire career journey, offering opportunities ranging from mentorship to ownership. NVA offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, NVA provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act. NVA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

Gulf Coast Veterinary Specialists is seeking a board certified/eligible cardiologist with interest in interventional procedures to join our dynamic hospital. GCVS values innovation and individuality at the practice level while recognizing the power of collaboration. We are looking for an individual who shares our passion for advancing veterinary medicine. Our 60,000 sq-ft hospital has two dedicated Philips echo machines including a EPIQ CVx which is 3D and TEE probe, a Philips PageWriter TC70 ECG, and Holter capability. We have imaging capabilities including a 128 - slice CT capable of cardiac gating, on-site 3T MRI, stand alone and point of care radiography, C-arm, and ultrasound run by our diagnostic imaging service. Our newly remodeled Interventional Radiology Suite is set up to accommodate a variety of advanced cardiac procedures. The hospital also has endoscopy, cystoscopy, electrodiagnostic equipment, I131 treatment, and a Varian Halcyon radiation therapy system capable of advanced radiation therapy modalities. We currently have specialty practices in Surgery, Neurology, Internal Medicine, Critical Care, Radiology, Diagnostic Imaging, Sports Medicine and Rehabilitation, Radiation Oncology, Medical Oncology, Ophthalmology, Dermatology and Allergy, Avian and Exotics, and Anesthesiology. In addition to the specialty services, we have a 24/7/365 emergency service with a team of dedicated ER doctors and Criticalists. We also have an in-house social work team to support our clients and our staff. We enjoy the camaraderie between specialists that a large practice affords and support each other in the pursuit of practicing the highest quality veterinary medicine. With a focus on education, we have an active rotating intern, specialty intern, and residency program, and there are abundant opportunities to interact with the general practitioners in the area through monthly rounds meetings and our annual symposium. We also strive to support our community through partnerships with shelters, rescues, and community projects of concern to our team members. Houston is the 4th largest city in the country with a world-renowned medical center, as well as museum, theater, and arts districts. It is also one of the most diverse cities with a mix of cultures and languages, and one of the most active food scenes in the world. We have a climate that allows outdoor activities year-round. We have professional sports teams, numerous recreational and cultural amenities, and exceptional universities, colleges, and public education so you and your family can thrive here. Gulf Coast Veterinary Specialists offers competitive compensation as well as a full range of benefits including health, dental, vision, long-term disability, life insurance, time off for vacation and CE, and a 401(k) plan. Interested candidates can send their CV to Amanda Schultz at ***************************. Ethos Veterinary Health is at the forefront of innovation and world-class medicine. As the premier network of over 140 specialty and emergency hospitals across North America, Ethos brings together a dedicated community of more than 1,500 specialized doctors providing care for nearly 2 million pets annually. The integrated and collaborative network of veterinary professionals utilize state-of-the-art technology and a scientific, evidence-based approach to deliver compassionate, unparalleled care and rewarding careers. Committed to revolutionizing veterinary medicine, Ethos sets the standard in veterinary excellence. Discover more at EthosVet.com. Our commitments to the industry, the profession, our teammates, and our patients, will not change, and in fact will be stronger than ever, as we forge new ground as this new dynamic community. Ethos Veterinary Health offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, EVH provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act. Ethos Veterinary Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

Houston Cat Hospital cultivates a collaborative, authentic, and compassionate culture and is seeking a Client Service Representative to join our fast-paced clinic and team. Every member of our team contributes toward an important mission and vision, making a difference in the lives of pets and their people. At Houston Cat Hospital, YOU MATTER! We have been serving the Houston area since 2003 and focus on employing the finest veterinary professionals to care for our patients. We are AAHA accredited, and are committed to the highest standards in veterinary medicine and provide educational opportunities for all of our staff. Schedule: Full-time, must be available to work Saturdays and holidays if the clinic is open. Houston Cat Hospital is committed to educating our clients on the best preventative and medical care options to keep their pets happy and healthy, year-round. We stay informed on the latest advances in veterinary technology and above all, remember that all animals and pets are to be treated with loving care in every check-up, procedure, or surgery. We truly treat all pets like they are our own. * Be flexible in attitude and work habits. * Quickly learn how to pronounce, know the meaning of and spell commonly used veterinary terms * Perform basic computer skills, type 30 words per minute. * Physical Effort: Work requires lifting and carrying records and equipment weighing up to 25 lbs; requires sitting and standing for extended periods of time * Working conditions: May be exposed to unpleasant odors, noises and animal urine and feces. May be exposed to bites, scratches and contagious diseases * Below is a full list of abilities most commonly used by CSR. Veterinary Knowledge / Client Education * Can answer client's inquiries about basic animal care questions and routine procedures. * Can educate clients on over-the-counter products such as preventatives, medications and nutraceuticals. * Can guide client's to make appropriate decisions regarding optimum pet care. Admitting / Discharging Patients/ Cash Handling * Can admit patients and handle medical records entries accurately. * Can prepare health certificates, euthanasia and after care paperwork and discuss with client * Can handle client/patient transfers with ease. * Can prepare client invoices for services performed. * Can accurately handle payment transactions and balance the drawer at the end of their shift. * Can accurately and empathetically communicate estimates/treatment plans to clients. Hospitality * Can bond with clients during interactions. * Can keep the front desk a positive area even in the event there is a wait time. * Seeks to create a comfortable environment for clients. Computer Knowledge / Telephone Skills * Receives and relays telephone, fax, and email messages accurately and promptly. * Answers telephones and handle calls quickly, efficiently and in a professional and friendly manner using a multi-line system. * Can enter and update client and patient information into practice computer software. * Has good computer skills and shows accuracy in inputting details. Personal Conduct/Attitude/Teamwork * Can maintain positive, cooperative relationships with other employees. * Can display tact and respect with team members even when busy or hectic. * Can feel and express a genuine liking for animals and their owners and for working in an animal care field. * Can express empathy toward distressed or grieving clients. Client Communication * Can conduct oneself in a confident and professional manner with clients even when situations are stressful and/or focused on individual tasks. * Can deal intelligibly, pleasantly and efficiently with clients, often doing several things at one time. * Can greet clients with poise and natural effort. * Can outline costs and fees in a positive light while supporting hospital payment policies. * Can turn future clients (phone-shoppers) into clients through relationship building and bonding. * Can easily remember clients and patients names and uses them. * Can handle client correspondence including email and follow up calls. Facility Maintenance * Can maintain a professional/welcoming appearance in the front office through cleaning and organization. * Can stock and organize the coffee station. * Can offer proper upkeep for and troubleshoot office equipment including pc's, telephones and copier. Record keeping/Filing * Can accurately document conversations with clients in the medical record. * Can correctly attach records from referring veterinarians to the patient file. Organization/Time Management * Can work almost constantly in the presence of other staff members and clients. * Understands and carries out oral and written directions. Qualifications: * High school diploma or equivalent * 1+ year minimum experience at a veterinary hospital * 2+ years customer service experience * Excellent communication skills * Bilingual (Spanish) is preferred * Enjoy working in a fast paced environment where you'll need multi-task skills * Some computer knowledge required; comfortable with Word, keyboarding, and use of communication tools such as texting and email National Veterinary Associates is a leading global pet care organization united in the love of animals and the people who love them. At NVA, we're on a mission to improve the lives of pets and the people who love them. That starts by empowering our care teams. We nurture their growth with resources to practice medicine their way. Our network of 1,000 hospitals connects them to a community of professionals who share their passion so they can learn and grow together. Our national presence enables us to deliver technology and innovations that simplify work and expand care for all. At NVA, we're committed to your professional growth. We support your entire career journey, offering opportunities ranging from mentorship to ownership. NVA offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, NVA provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act. NVA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

PetSuites Fulshear located in Fulshear, TX is looking for a talented Assistant General Manager to join the team! A Resort Manager (RM) is a leader and an integral member of the Resort Leadership team. The Resort Manager reports to the General Manager and together they provide a smooth and profitable operation by driving revenue and managing costs. The Resort Manager must maintain an exceptional level of customer service by developing strong Shift Leads and Team Members while leading and creating a resort culture based on the NVA Leadership Competencies, high quality guest/pet care, and exceptional customer service for our internal and external customers. The General Manager and the Resort Manager should have a documented plan on how they'll approach the responsibilities of the day-to-day operations in their site. This plan should be approved by their Market Leader. While many responsibilities are the same between the two roles, the goal is to be partners and achieve your site plan by executing in tandem. Company Overview Based in Austin, Texas, National Veterinary Associates ("NVA") is the largest private owner of freestanding veterinary hospitals and pet resorts in North America, with 1300+ companion animal veterinary hospitals and pet resort locations. NVA has grown rapidly over its history and continues to aggressively execute its growth plans via a combination of acquisition, new resort and same-store initiatives. NVA's pet resorts business line competes in an $8+ billion industry that is predicted to grow over 6% through 2028. As of 2019 over 67% of US households have a pet; industry growth has benefitted from the trends towards humanization of pets and demand for premium/luxury offerings in the animal care and goods space. Responsibilities General * Understands and communicates the companies' mission, values, and objectives. * Assists the GM in providing the direction, leadership and communication for all aspects of the site including Financial Management, Customer Service, Pet Care and Team Management. * Assists the GM in developing and implementing a comprehensive sales strategy, including proactive lead management and conversion tactics, aligned with resort and company objectives. * Assists the GM in creating a plan to drive and achieve resort quantitative objectives including sales revenue, labor, cost of goods sold and expense management. * Communicates concerns and needs first to the General Manager, but then to the Market Leader and/or the Regional Leader as needed. * Responsible for maintaining operational excellence within their resort. * Responds to directives accurately and promptly, ensuring the same level of compliance from the resort team. * Recognizes and rewards outstanding performance of resort team members. * Demonstrates exceptional leadership behaviors. * Other duties as assigned. Business/Financial Management * Implements the data-driven resort plan that supports the execution of regional and company initiatives to achieve both operational excellence and strong business results. Follows up consistently to ensure accountability to plans and KPI targets. Plans focus on meeting budget and PY growth expectations for revenue, labor, expense control and EBITDA. * Drives financial success by analyzing financial data and KPIs to optimize performance, address challenges, and identify growth opportunities. Utilizes financial tools and meticulously analyzes financial reports and key performance indicators (KPIs) - including sales leads, conversion rates, average transaction value, and customer satisfaction scores - to identify trends, issues, and opportunities for strategic action and sales growth. * Develops Shift Leads understanding of financial reports, enabling them to make informed decisions and implement actions that consistently achieve sales goals, productivity metrics, and budget adherence. * Executes any corporate marketing plans and creates and implements local market plans for marketing and sales lead generation. * Possesses expert knowledge of the resort market area and the community. Actively engages and educates the community and the market area on the company's customer value proposition and sales offerings. * Identifies and cultivates relationships with local businesses, community groups, and referral sources to generate new leads. * Leverages digital marketing channels (social media, website, email) to capture and nurture leads effectively. * Tracks and analyzes lead generation efforts to optimize strategies and improve conversion rates, Ensures the team is trained on effective lead capture techniques during customer interactions. Team Management * Responsible for the selection, development and performance of subordinate managers and all other site team in partnership with the GM. * Manage company on-boarding processes for new Team Members and Shift Leads on both front- and back-of-house procedures. Uses Talent Unleased certification programs for all team members. * Ensure the Shift Leads empower their team members. * Direct/coordinate training programs for all new hires in accordance with brand standards * Coach, counsel, direct and Team Members and Resort Leads. Lead the team in the execution of company standards through the NVA Pet Resort values to create an excellent customer experience. Manages team performance through adherence to and enforcement of the Personnel Policy, including consistent and timely feedback up to and including corrective actions. * Recruit and maintain a pipeline of qualified team members to meet the resort operation's needs. * Creates a culture of engagement by addressing team member concerns in a timely manner. Fosters positive culture and achieves standard retention rates through curated team engagement strategies. Customer Service * Strives for the ultimate in resort customer service experiences and impressions. Maintain excellent customer service metrics. * Ensures sites have adequate shift coverage at all times, while adhering to scheduling and labor guidelines. * Oversees the recruiting, hiring and training practices to ensure quality of resort staff in partnership with the GM. * Trains resort management teams to effectively resolve service issues and intervenes personally when necessary to ensure customer satisfaction. * Motivates, coaches, and mentors team members to proactively engage customers with product suggestions, service information, and sales opportunities, fostering a selling culture. * Educate and engage the community and resort customers on all of companies' products and services, actively promoting sales and brand awareness. Operations * Adheres to and has knowledge of all company policies and procedures. * Follow all OSHA, cash handling and operations procedures and policies and ensure that resort team members are in compliance. * Maintains impeccable standards concerning resort maintenance, cleanliness and inventory. * Lead 1-2 shifts per week as "Manager on Duty" to demonstrate your expectations and inspect their results. Determine business demands and make necessary staffing decisions. * Communicate clearly, concisely and accurately to ensure effective shift operations and the overall operations of the resort. * Ensure that all team members have mastered the resort tasks/positions, meeting the company operating standards. * Execute daily audits and enforce all checklists and reporting at the end of each shift for all departments within the resort. * Helps General Manager with action plan for hot spot management and drives resort level actions. Qualifications As a Resort Manager with Pet Resorts, you must possess excellent written, verbal and hands-on team member management skills. Our ideal Resort Manager is an enthusiastic animal lover, a brand ambassador with a vested interest in the community. The Resort Manager should possess a commitment to personal development and an interest in learning about business operations, developing people, and driving revenue. You must be able to influence the direction of your resort, initiate community outreach through marketing and special events and drive superb customer satisfaction metrics. Additional requirements for the Resort Manager include: * High school degree or equivalent required; Bachelor's degree equivalent education and experience. * Minimum 2-4 years customer service experience, leading is a bonus. * Availability to work up to 45-50 hours per week including evenings and weekends. * Ability to drive and manage/influence workplace change. * Proficiency with Microsoft Office Suite and point of sale software. * Comfortable working in front of house and back of house roles within the resort. * Valid Driver's License, current insurance that includes comprehensive, collision coverage, and a vehicle you are willing to transport a pet in during an emergency. * Restaurant management, retail management, veterinary management/experience and/or hospitality experience preferred. * Bilingual skills a plus. Work Environment * Move throughout the resort for extended periods of time (up to 10-12 hours per day). * Move 50 lbs. for distances of up to 10 feet. * Balance and move up to 25 lbs. for distances of up to 50 feet. * Understand and respond to team members' and guests' requests in a loud environment. * Perform basic math and understand finances and cost management. * Bend, stoop, and reach in order to run and load dogs/cats, serve customers, and clean the resort. * Projects a professional image to resort team, clients, support center team and supervisors through dress code, demeanor and language. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands and fingers to handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Equal Employment Opportunity It is the policy of the company to afford equal opportunities to all applicants and employees regardless of race, color, religion, sex, national origin, age, non-disqualifying disability or status as a disabled or Vietnam era veteran. Compensation: The salary range for this position is $50,000 to $55,000 and based on applicable experience. Deadline To Apply: December 31, 2025 Pet Resorts offers a comprehensive benefits program including Medical, Dental, Vision, a 401K with employer match. Additionally, we offer Health Savings Accounts (HSA), Flexible Spending Accounts (FSA), and many ancillary plans including Short Term Disability, Long Term Disability, Hospital Indemnity, Accident Plan, and a Critical Illness Plan. National Veterinary Associates is a leading global pet care organization united in the love of animals and the people who love them. NVA, a community of approximately 1,400 premier locations consisting primarily of general practice veterinary hospitals in addition to equine hospitals and pet resorts, and Ethos Veterinary Health, which consists of 145 world-class specialty and emergency hospitals, are rooted in a culture of compassion and innovation. NVA and Ethos Veterinary Health's innovative, collaborative approach underpins a shared commitment to delivering exceptional veterinary care. For more information, visit ************ NVA offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, NVA provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act. NVA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

At Houston Cat Hospital, we employ the finest veterinary professionals to deliver high-quality medical services while promoting a culture of compassion and authenticity. We cultivate attractive working environments and cultures for every hospital staff member, making sure they have the resources to give every pet proper attention and keep clients well-informed. Check us out on Facebook The Veterinary Technician is the veterinarian's primary medical support. They begin the examination procedure and continue to assist the doctor throughout the examination, diagnosis, and treatment phases. They aid the veterinarians in achieving greater efficiency by relieving them of technical work and administrative detail. They have a very significant role in communicating with and educating clients about their pets. * Review vaccination records and prepare vaccines according to our vaccine protocol. * Support veterinarians in procedures using accurate restraint; know how to restrain fractious patients. * Assist veterinarian in surgical procedures using proper aseptic technique. * Maintain and use equipment such as IDEXX Procyte/CatalystOne and autoclave. * Perform routine laboratory procedures and analyses in hematology, microbiology, urinalysis, and serology. * Prepare samples for outside laboratory analysis. * Monitor patients under anesthesia. * Induce anesthesia and intubate a patient. * Coordinate treatments and injections following the instructions of a doctor or a treatment form. * Initiate emergency procedures; triage patients. * Maintain pharmacy records, and controlled drug, anesthesia logs. * Take radiographs, with knowledge of accurate positioning and techniques. * Take vital signs of animals including temperature, pulse, and respiration. * Perform dental cleanings. * Perform and analyze skin and ear cytologies. * Perform catheterization- urinary and venous. * Complete anal gland expression, ear cleanings, and nail trims * Assist in maintaining and preparing records, consent forms, other documents. * Support out other team members as needed. Qualifications: * High school diploma or equivalent. * 1+ years of experience. * Veterinary Technician Certification or Licensure (CVT, RVT, LVT, or LVMT) highly preferred. * Professional appearance required; scrubs are to be worn at all times. * Must be able to work all shifts, including weekends (Saturdays) & holidays if the hospital is open. * Must be 18 years or older. * Work well independently and in a group. National Veterinary Associates is a leading global pet care organization united in the love of animals and the people who love them. At NVA, we're on a mission to improve the lives of pets and the people who love them. That starts by empowering our care teams. We nurture their growth with resources to practice medicine their way. Our network of 1,000 hospitals connects them to a community of professionals who share their passion so they can learn and grow together. Our national presence enables us to deliver technology and innovations that simplify work and expand care for all. At NVA, we're committed to your professional growth. We support your entire career journey, offering opportunities ranging from mentorship to ownership. NVA offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, NVA provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act. NVA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.