Technology Business Manager
New York, NY jobs
Oscar is working with a key client based out of New York City! They are looking for a Technology Business Manager to join their team.
As the Technology Business Manager, you will be expected to:
Define and review regularly with stakeholders from business, IT and Finance the list of use cases for technology business management for chargeback, service pricing, IT Total Cost of Ownership, benchmarking, etc.
Gather reports requirements from stakeholders in business, IT and Finance
Translate use cases and report requirements into a working set of operational and financial models, metrics, dashboards, and management reports
Identify and document all data sources, systems of records supporting the collection of data for analytics from systems of record and interpret data into information and share across multiple audiences
Implement operational and financial models, metrics, dashboards, and management reports in Apptio
Operationalize data collection and reporting monthly by loading, validating, and reviewing reports on a timely basis with business, IT and Finance stakeholders
Provide analytics for ad hoc IT strategic initiatives (sourcing strategy, cloud computing strategy, migration projects, application rationalization, etc)
Preferred Skills/Experience:
Bachelors-level degree in Finance and Accounting or a related field
3+ years experience in IT Finance or a TBM-related role
Strong working knowledge and hands-on experience with IBM Apptio.
Strong skills in MS Excel and PowerBI.
Experience in Technology Accounting, GAAP accounting, strategy advisory, FinOps, IT management consulting or IT Data Analytics
Ability to work with minimal supervision efficiently and effectively with multiple levels of management and staff across the organization, particularly within the Technology and Finance organizations
Knowledge of IT services and financial management processes and best practices such as budgeting, cost allocations for chargeback, benchmarking, service costing and service pricing.
Recap:
Location: New York City, NY (Hybrid)
Type: Long term Contract to Hire
W2 Rate: $68/hr - $78/hr dependent on relevant experience
If you think you're a good fit for the role, we'd love to hear from you!
District Leader - South Alabama
Prattville, AL jobs
Experience more with a career at COUNTRY Financial! We're excited you're interested in a career at COUNTRY as we strive toward our vision - to enrich lives in the communities we serve. Our footprint spans coast to coast. But more important than where we operate, is the people who do the work. Apply today to help our organization grow and make a difference for our clients.
About the role
Serves as an advisor and strategic business partner to captive/exclusive COUNTRY agents to help them market, sell, and service COUNTRY products and services. Cultivates rep agency growth by advising individual agents in developing their business plans, including setting sales targets and providing partnership and guidance throughout the agent's business lifecycle. Serves as liaison between agents, the home office and other field operations.
How does this role make an impact?
* Advises agents on best practices for selling the full array of COUNTRY offerings and managing a successful agency, taking ownership in agents' success.
* Acts as a consultant, working with individual agents to develop their annual business plans to achieve/exceed growth targets under the Sales Compensation Program framework; communicates expectations and conducts regular check-ins to review progress and offer support/counsel.
* Formally welcomes, mentors and provides leadership to new agents by counseling them on business plans, marketing strategies, and retention campaigns.
* Partners with Agency Recruiting in local strategic recruitment efforts to source, plan, grow and retain a high-performing sales force.
* Communicates and reinforces centralized COUNTRY product-related training and conferences, as well as other critical information, such as corporate strategy, company performance, new program/system rollouts, priorities and campaigns.
* Develops a high-performing culture, focused on establishing a network for agents to make connections and share ideas; establishes personal networks and participates in professional societies.
* Coordinates with Marketing to help execute initiatives aimed at maximizing the rep marketing budget.
Do you have what we're looking for?
* 5 years of business-to-business sales or territory management experience or a combination of related experience, education and training, including management experience.
* Property & Casualty, Life/Health licenses - must complete within 30 days of hire.
* SIE, Series 6 and 63 licenses - must complete within 6 months of hire.
* COUNTRY Financial Advisor Program certification - must complete within 9 months of hire.
* Normal office environment.
* Work may extend beyond normal business hours as business needs dictate.
* Regular travel required, including some overnight.
Base Pay Range:
$100,000 - $137,000
The base pay range represents the typical range of potential salary offers for candidates hired. Factors used to determine your actual salary include your specific skills, qualifications and experience.
Incentive Pay:
In addition to base pay, this position is eligible for Agency Sales Incentive as well as a Short-Term Incentive plan.
Relocation
If you do not reside within the sales territory, you would be subject to the following relocation expectations:
* Establish temporary residency within your sales territory within 60 days from your start date
* Establish permanent residency within your sales territory within 180 days from your start date
Why work with us?
Our employees and representatives serve nearly one million households with our diverse range of personal and business insurance products as well as retirement and investment services. We build relationships and work together to create a stronger, more secure future for our clients and our communities. We're a big company, yet small enough you can make an impact and won't get lost in the shuffle. You'll have the opportunity to learn and grow throughout your career, either within this role or by exploring other areas of our business.
You'll be able to take advantage of our benefits package, which includes insurance benefits (medical, dental, vision, disability, and life), 401(k) with company match.
COUNTRY Financial is committed to providing equal opportunity in all areas of employment, and in providing employees with a work environment free of discrimination and harassment. Employment decisions are made without regard to race, color, religion, age, gender, sexual orientation, veteran status, national origin, disability, or any other status protected by applicable laws or regulations.
Come join our team at COUNTRY today!
District Leader - South Alabama
Prattville, AL jobs
Experience more with a career at COUNTRY Financial!
We're excited you're interested in a career at COUNTRY as we strive toward our vision - to enrich lives in the communities we serve. Our footprint spans coast to coast. But more important than where we operate, is the people who do the work. Apply today to help our organization grow and make a difference for our clients.
About the role Serves as an advisor and strategic business partner to captive/exclusive COUNTRY agents to help them market, sell, and service COUNTRY products and services. Cultivates rep agency growth by advising individual agents in developing their business plans, including setting sales targets and providing partnership and guidance throughout the agent's business lifecycle. Serves as liaison between agents, the home office and other field operations.How does this role make an impact?
Advises agents on best practices for selling the full array of COUNTRY offerings and managing a successful agency, taking ownership in agents' success.
Acts as a consultant, working with individual agents to develop their annual business plans to achieve/exceed growth targets under the Sales Compensation Program framework; communicates expectations and conducts regular check-ins to review progress and offer support/counsel.
Formally welcomes, mentors and provides leadership to new agents by counseling them on business plans, marketing strategies, and retention campaigns.
Partners with Agency Recruiting in local strategic recruitment efforts to source, plan, grow and retain a high-performing sales force.
Communicates and reinforces centralized COUNTRY product-related training and conferences, as well as other critical information, such as corporate strategy, company performance, new program/system rollouts, priorities and campaigns.
Develops a high-performing culture, focused on establishing a network for agents to make connections and share ideas; establishes personal networks and participates in professional societies.
Coordinates with Marketing to help execute initiatives aimed at maximizing the rep marketing budget.
Do you have what we're looking for?
5 years of business-to-business sales or territory management experience or a combination of related experience, education and training, including management experience.
Property & Casualty, Life/Health licenses - must complete within 30 days of hire.
SIE, Series 6 and 63 licenses - must complete within 6 months of hire.
COUNTRY Financial Advisor Program certification - must complete within 9 months of hire.
Normal office environment.
Work may extend beyond normal business hours as business needs dictate.
Regular travel required, including some overnight.
Base Pay Range:
$100,000 - $137,000
The base pay range represents the typical range of potential salary offers for candidates hired. Factors used to determine your actual salary include your specific skills, qualifications and experience.
Incentive Pay:
In addition to base pay, this position is eligible for Agency Sales Incentive as well as a Short-Term Incentive plan.
Relocation
If you do not reside within the sales territory, you would be subject to the following relocation expectations:
Establish temporary residency within your sales territory within 60 days from your start date
Establish permanent residency within your sales territory within 180 days from your start date
Why work with us?
Our employees and representatives serve nearly one million households with our diverse range of personal and business insurance products as well as retirement and investment services. We build relationships and work together to create a stronger, more secure future for our clients and our communities. We're a big company, yet small enough you can make an impact and won't get lost in the shuffle. You'll have the opportunity to learn and grow throughout your career, either within this role or by exploring other areas of our business.
You'll be able to take advantage of our benefits package, which includes insurance benefits (medical, dental, vision, disability, and life), 401(k) with company match.
COUNTRY Financial is committed to providing equal opportunity in all areas of employment, and in providing employees with a work environment free of discrimination and harassment. Employment decisions are made without regard to race, color, religion, age, gender, sexual orientation, veteran status, national origin, disability, or any other status protected by applicable laws or regulations.
Come join our team at COUNTRY today!
Auto-ApplyDistrict Leader - Willamette Falls
Oregon jobs
Experience more with a career at COUNTRY Financial!
We're excited you're interested in a career at COUNTRY as we strive toward our vision - to enrich lives in the communities we serve. Our footprint spans coast to coast. But more important than where we operate, is the people who do the work. Apply today to help our organization grow and make a difference for our clients.
About the role Serves as an advisor and strategic business partner to captive/exclusive COUNTRY agents to help them market, sell, and service COUNTRY products and services. Cultivates rep agency growth by advising individual agents in developing their business plans, including setting sales targets and providing partnership and guidance throughout the agent's business lifecycle. Serves as liaison between agents, the home office and other field operations.How does this role make an impact?
Advises agents on best practices for selling the full array of COUNTRY offerings and managing a successful agency, taking ownership in agents' success.
Acts as a consultant, working with individual agents to develop their annual business plans to achieve/exceed growth targets under the Sales Compensation Program framework; communicates expectations and conducts regular check-ins to review progress and offer support/counsel.
Formally welcomes, mentors and provides leadership to new agents by counseling them on business plans, marketing strategies, and retention campaigns.
Partners with Agency Recruiting in local strategic recruitment efforts to source, plan, grow and retain a high-performing sales force.
Communicates and reinforces centralized COUNTRY product-related training and conferences, as well as other critical information, such as corporate strategy, company performance, new program/system rollouts, priorities and campaigns.
Develops a high-performing culture, focused on establishing a network for agents to make connections and share ideas; establishes personal networks and participates in professional societies.
Coordinates with Marketing to help execute initiatives aimed at maximizing the rep marketing budget.
Do you have what we're looking for?
5 years of business-to-business sales or territory management experience or a combination of related experience, education and training, including management experience.
Property & Casualty, Life/Health licenses - must complete within 30 days of hire.
SIE, Series 6 and 63 licenses - must complete within 6 months of hire.
COUNTRY Financial Advisor Program certification - must complete within 9 months of hire.
Normal office environment.
Work may extend beyond normal business hours as business needs dictate.
Regular travel required, including some overnight.
Base Pay Range:
$100,000 - $137,000
The base pay range represents the typical range of potential salary offers for candidates hired. Factors used to determine your actual salary include your specific skills, qualifications and experience.
Incentive Pay:
In addition to base pay, this position is eligible for Agency Sales Incentive as well as a Short-Term Incentive plan.
Relocation
If you do not reside within the sales territory, you would be subject to the following relocation expectations:
Establish temporary residency within your sales territory within 60 days from your start date
Establish permanent residency within your sales territory within 180 days from your start date
Why work with us?
Our employees and representatives serve nearly one million households with our diverse range of personal and business insurance products as well as retirement and investment services. We build relationships and work together to create a stronger, more secure future for our clients and our communities. We're a big company, yet small enough you can make an impact and won't get lost in the shuffle. You'll have the opportunity to learn and grow throughout your career, either within this role or by exploring other areas of our business.
You'll be able to take advantage of our benefits package, which includes insurance benefits (medical, dental, vision, disability, and life), 401(k) with company match.
COUNTRY Financial is committed to providing equal opportunity in all areas of employment, and in providing employees with a work environment free of discrimination and harassment. Employment decisions are made without regard to race, color, religion, age, gender, sexual orientation, veteran status, national origin, disability, or any other status protected by applicable laws or regulations.
Come join our team at COUNTRY today!
Auto-ApplyDistrict Leader - Willamette Falls
Happy Valley, OR jobs
Experience more with a career at COUNTRY Financial! We're excited you're interested in a career at COUNTRY as we strive toward our vision - to enrich lives in the communities we serve. Our footprint spans coast to coast. But more important than where we operate, is the people who do the work. Apply today to help our organization grow and make a difference for our clients.
About the role
Serves as an advisor and strategic business partner to captive/exclusive COUNTRY agents to help them market, sell, and service COUNTRY products and services. Cultivates rep agency growth by advising individual agents in developing their business plans, including setting sales targets and providing partnership and guidance throughout the agent's business lifecycle. Serves as liaison between agents, the home office and other field operations.
How does this role make an impact?
* Advises agents on best practices for selling the full array of COUNTRY offerings and managing a successful agency, taking ownership in agents' success.
* Acts as a consultant, working with individual agents to develop their annual business plans to achieve/exceed growth targets under the Sales Compensation Program framework; communicates expectations and conducts regular check-ins to review progress and offer support/counsel.
* Formally welcomes, mentors and provides leadership to new agents by counseling them on business plans, marketing strategies, and retention campaigns.
* Partners with Agency Recruiting in local strategic recruitment efforts to source, plan, grow and retain a high-performing sales force.
* Communicates and reinforces centralized COUNTRY product-related training and conferences, as well as other critical information, such as corporate strategy, company performance, new program/system rollouts, priorities and campaigns.
* Develops a high-performing culture, focused on establishing a network for agents to make connections and share ideas; establishes personal networks and participates in professional societies.
* Coordinates with Marketing to help execute initiatives aimed at maximizing the rep marketing budget.
Do you have what we're looking for?
* 5 years of business-to-business sales or territory management experience or a combination of related experience, education and training, including management experience.
* Property & Casualty, Life/Health licenses - must complete within 30 days of hire.
* SIE, Series 6 and 63 licenses - must complete within 6 months of hire.
* COUNTRY Financial Advisor Program certification - must complete within 9 months of hire.
* Normal office environment.
* Work may extend beyond normal business hours as business needs dictate.
* Regular travel required, including some overnight.
Base Pay Range:
$100,000 - $137,000
The base pay range represents the typical range of potential salary offers for candidates hired. Factors used to determine your actual salary include your specific skills, qualifications and experience.
Incentive Pay:
In addition to base pay, this position is eligible for Agency Sales Incentive as well as a Short-Term Incentive plan.
Relocation
If you do not reside within the sales territory, you would be subject to the following relocation expectations:
* Establish temporary residency within your sales territory within 60 days from your start date
* Establish permanent residency within your sales territory within 180 days from your start date
Why work with us?
Our employees and representatives serve nearly one million households with our diverse range of personal and business insurance products as well as retirement and investment services. We build relationships and work together to create a stronger, more secure future for our clients and our communities. We're a big company, yet small enough you can make an impact and won't get lost in the shuffle. You'll have the opportunity to learn and grow throughout your career, either within this role or by exploring other areas of our business.
You'll be able to take advantage of our benefits package, which includes insurance benefits (medical, dental, vision, disability, and life), 401(k) with company match.
COUNTRY Financial is committed to providing equal opportunity in all areas of employment, and in providing employees with a work environment free of discrimination and harassment. Employment decisions are made without regard to race, color, religion, age, gender, sexual orientation, veteran status, national origin, disability, or any other status protected by applicable laws or regulations.
Come join our team at COUNTRY today!
Store Manager
Los Angeles, CA jobs
About PHOENIX PHOENIX Retail, LLC is a retail platform operating the Express and Bonobos brands worldwide. Express is a multichannel apparel brand dedicated to a design philosophy rooted in modern, confident and effortless style whether dressing for work, everyday or special occasions. Bonobos is a menswear brand known for being pioneers of exceptional fit and a personalized, innovative retail model. Customers can experience our brands in over 400 Express retail and Express Factory Outlet stores, 50 Bonobos Guideshops, and online at *************** and ****************
About Express
Express is a multichannel apparel brand dedicated to creating confidence and inspiring self-expression. Since its launch in 1980, the brand has embraced a design philosophy rooted in modern, confident and effortless style. Whether dressing for work, everyday or special occasions, Express ensures you look and feel your best, wherever life takes you.
The Company operates over 400 retail and outlet stores in the United States and Puerto Rico, the express.com online store and the Express mobile app.
Store Name
Sherman Oaks Fash
Responsibilities
Is the Store Manager role made for you? Learn more and consider applying today.
Express is seeking a Store Manager
The Store Manager position is twofold: To drive and guide all aspects of the customer experience and store operations; and to identify, develop and lead talent and teaching for the store team. The position is responsible for ensuring consistently high-quality customer experiences by applying a hospitality mindset and delivering on the Express brand purpose: We Create Confidence. We Inspire Self-Expression. Success as a Store Manager will be based on a combination of quality of talent and customer experience as well as productivity and performance against key metrics.
Key Responsibilities
Talent - Attract, develop and retain top talent
* Support an environment which encourages an exceptionally high level of store morale
* Focus all store associates on creating an environment built on teamwork and a "one team" mentality
* Coach, teach, recognize, and manage all aspects of performance and development for all store associates to encourage professional growth, retain and build a bench of talent
* Build a succession plan for all roles
* Identify and nurture the growth of high performing store associates
* Develop and maximize the success of store associates to achieve sales potential and customer experience
* Attract, recruit and hire all store associates
Customer and Associate Experience - Build a store environment that consistently delivers exceptional customer experiences
* Lead, model, teach, and coach for consistent focus on customer engagement according to our Customer Experience Philosophy
* Create a culture of proactive customer engagement
* Display expert knowledge of product, company policies, promotions, loyalty programs and lead the education of the team on all areas of the customer and associate experience
* Provide leadership with product launches, window changes, visual presentation standards, signage placement, etc.
* Resolve customer complaints to a positive outcome by determining source of issues and taking initiative to identify and resolve
* Drive loyalty and credit card acquisition through an engaged store team
* Create positive in-store experience through visual standards
Execution - Analyze the business and execute/communicate clear action plans that optimize results.
* Manage all aspects of daily store operations
* Ensure all store associates have clarity on goals and action plans
* Create clear action plans that optimize results
* Direct workload and ensure execution of plans and strategies across the store
* Ensure the adherence to Company Policies and the safety of store associates and Customers
* Direct merchandise flow, such as shipment, replenishment, and omni-channel operations, throughout the store
* Optimize sales/operations opportunity, by leading the associates consistently executes merchandising strategies, operations, loyalty programs and other company initiatives
* Ensure an effective schedule with the right associate in the right place at the right time
* Manage controllable expenses and ensure loss prevention and safety standards in place
Essential Qualifications
* Three to five years previous store management experience including responsibility for annual sales volume of $3 million plus
* Proven ability to increase sales and store profitability
* Proven ability to network, recruit, interview, train, develop and promote associates
* Ability to travel periodically, as needed for meetings
* Ability to move medium to large items weighing up to 50 pounds
Preferred Qualifications (skills and abilities)
* Previous retail experience preferred
* Ability to effectively communicate with customers, peers and supervisors
* Demonstrated sales accountability
* Collaborative, respectful team member
* Ability to multitask and handle multiple customers and/or processes at once
Benefits and Compensation
PHOENIX offers a range of benefits to help protect full-time associate's health and long-term financial security including:
* Medical, pharmacy, dental and vision coverage
* 401(k) and Roth 401(k) with Company match
* Merchandise discount
* Paid Time Off
* Parental leave for new moms and dads
For part-time associates, PHOENIX is partnering with LIG Solutions to help associates obtain individual insurance coverage that best fits their needs and budget, including major medical, dental, vision, supplemental insurance, life Insurance and more.
Additionally, part-time associates may be eligible to receive paid sick leave, public health emergency leave and to participate in the 401(k) and Roth 401(k) with Company match.
Part-time associates are also eligible to receive an Express merchandise discount, participate in our Learn & Earn incentive program, and choose voluntary benefits through YouDecide.
Pay Range
$32.21 - $50.96 per hour
Closing
If you would like to know more about the California Consumer Privacy Act click here.
An equal opportunity employer, PHOENIX does not discriminate in recruiting, hiring or any other terms and conditions of employment hiring on the basis of any federal, state, or locally protected characteristic. PHOENIX only hires individuals authorized for employment in the United States. PHOENIX is committed to providing reasonable accommodation to individuals with disabilities. If you need an accommodation to search and apply for a job position due to a disability, please call ************** and say 'Associate Relations' or send an e-mail to ****************************** and let us know the nature of your request and your contact information.
Notification to Agencies: Please note that PHOENIX does not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, PHOENIX will not consider or approve payment to any third-parties for hires made.
Auto-ApplyStore Manager
Pleasanton, CA jobs
About PHOENIX PHOENIX Retail, LLC is a retail platform operating the Express and Bonobos brands worldwide. Express is a multichannel apparel brand dedicated to a design philosophy rooted in modern, confident and effortless style whether dressing for work, everyday or special occasions. Bonobos is a menswear brand known for being pioneers of exceptional fit and a personalized, innovative retail model. Customers can experience our brands in over 400 Express retail and Express Factory Outlet stores, 50 Bonobos Guideshops, and online at *************** and ****************
About Express
Express is a multichannel apparel brand dedicated to creating confidence and inspiring self-expression. Since its launch in 1980, the brand has embraced a design philosophy rooted in modern, confident and effortless style. Whether dressing for work, everyday or special occasions, Express ensures you look and feel your best, wherever life takes you.
The Company operates over 400 retail and outlet stores in the United States and Puerto Rico, the express.com online store and the Express mobile app.
Store Name
Stoneridge Mall
Responsibilities
Is the Store Manager role made for you? Learn more and consider applying today.
Express is seeking a Store Manager
The Store Manager position is twofold: To drive and guide all aspects of the customer experience and store operations; and to identify, develop and lead talent and teaching for the store team. The position is responsible for ensuring consistently high-quality customer experiences by applying a hospitality mindset and delivering on the Express brand purpose: We Create Confidence. We Inspire Self-Expression. Success as a Store Manager will be based on a combination of quality of talent and customer experience as well as productivity and performance against key metrics.
Key Responsibilities
Talent - Attract, develop and retain top talent
* Support an environment which encourages an exceptionally high level of store morale
* Focus all store associates on creating an environment built on teamwork and a "one team" mentality
* Coach, teach, recognize, and manage all aspects of performance and development for all store associates to encourage professional growth, retain and build a bench of talent
* Build a succession plan for all roles
* Identify and nurture the growth of high performing store associates
* Develop and maximize the success of store associates to achieve sales potential and customer experience
* Attract, recruit and hire all store associates
Customer and Associate Experience - Build a store environment that consistently delivers exceptional customer experiences
* Lead, model, teach, and coach for consistent focus on customer engagement according to our Customer Experience Philosophy
* Create a culture of proactive customer engagement
* Display expert knowledge of product, company policies, promotions, loyalty programs and lead the education of the team on all areas of the customer and associate experience
* Provide leadership with product launches, window changes, visual presentation standards, signage placement, etc.
* Resolve customer complaints to a positive outcome by determining source of issues and taking initiative to identify and resolve
* Drive loyalty and credit card acquisition through an engaged store team
* Create positive in-store experience through visual standards
Execution - Analyze the business and execute/communicate clear action plans that optimize results.
* Manage all aspects of daily store operations
* Ensure all store associates have clarity on goals and action plans
* Create clear action plans that optimize results
* Direct workload and ensure execution of plans and strategies across the store
* Ensure the adherence to Company Policies and the safety of store associates and Customers
* Direct merchandise flow, such as shipment, replenishment, and omni-channel operations, throughout the store
* Optimize sales/operations opportunity, by leading the associates consistently executes merchandising strategies, operations, loyalty programs and other company initiatives
* Ensure an effective schedule with the right associate in the right place at the right time
* Manage controllable expenses and ensure loss prevention and safety standards in place
Essential Qualifications
* Three to five years previous store management experience including responsibility for annual sales volume of $3 million plus
* Proven ability to increase sales and store profitability
* Proven ability to network, recruit, interview, train, develop and promote associates
* Ability to travel periodically, as needed for meetings
* Ability to move medium to large items weighing up to 50 pounds
Preferred Qualifications (skills and abilities)
* Previous retail experience preferred
* Ability to effectively communicate with customers, peers and supervisors
* Demonstrated sales accountability
* Collaborative, respectful team member
* Ability to multitask and handle multiple customers and/or processes at once
Benefits and Compensation
PHOENIX offers a range of benefits to help protect full-time associate's health and long-term financial security including:
* Medical, pharmacy, dental and vision coverage
* 401(k) and Roth 401(k) with Company match
* Merchandise discount
* Paid Time Off
* Parental leave for new moms and dads
For part-time associates, PHOENIX is partnering with LIG Solutions to help associates obtain individual insurance coverage that best fits their needs and budget, including major medical, dental, vision, supplemental insurance, life Insurance and more.
Additionally, part-time associates may be eligible to receive paid sick leave, public health emergency leave and to participate in the 401(k) and Roth 401(k) with Company match.
Part-time associates are also eligible to receive an Express merchandise discount, participate in our Learn & Earn incentive program, and choose voluntary benefits through YouDecide.
Pay Range
$32.21 - $50.96 per hour
Closing
If you would like to know more about the California Consumer Privacy Act click here.
An equal opportunity employer, PHOENIX does not discriminate in recruiting, hiring or any other terms and conditions of employment hiring on the basis of any federal, state, or locally protected characteristic. PHOENIX only hires individuals authorized for employment in the United States. PHOENIX is committed to providing reasonable accommodation to individuals with disabilities. If you need an accommodation to search and apply for a job position due to a disability, please call ************** and say 'Associate Relations' or send an e-mail to ****************************** and let us know the nature of your request and your contact information.
Notification to Agencies: Please note that PHOENIX does not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, PHOENIX will not consider or approve payment to any third-parties for hires made.
Auto-ApplyMANAGER OF CUSTOMER SERVICE
Orlando, FL jobs
Position Description: This position is responsible for leading and managing the operations of the Customer Service - Mobility Services Division. Key areas of oversight include the mobility services call center, fare media sales and information functions at LYNX Central Station (LCS), customer relations, the Lost and Found Program, customer ID program, and all Travel Training workshops and presentations. The position also involves real-time monitoring of performance metrics, representative activity, and operational conditions such as detours and weather impacts.
The incumbent ensures service levels are consistently met, proactively adjusts staffing using scheduling tools, and supports frontline staff with the resources and guidance needed to deliver high-quality service. Additionally, this role fosters strong partnerships with subcontractors in the ACCESS LYNX and NeighborLink divisions.
This position is considered safety-sensitive and subject to the provisions of the Substance Abuse Program Policy for Safety Sensitive Positions.
Essential Functions: This list is intended to indicate the general nature and level of work performed by employees within this classification and is not designed to be interpreted as an exhaustive listing of all tasks required of employees assigned to the job. All employees will be expected to perform other duties as assigned. All jobs require regular and reliable attendance.
Represents LYNX at public, private, and community events, including outreach meetings and forums.
Collaborates with advocacy groups and manages programs such as Advantage and Youth ID to enhance service awareness and rider engagement.
Partners with the Supervisor of Eligibility to support the Travel Training program for individuals and organizations.
Leads and supervises division personnel, delegates tasks, monitors progress, and conducts regular staff meetings to address issues and provide guidance.
Oversees staffing, training, and operations at LYNX Central Station to ensure effective customer service and timely dissemination of information.
Upholds LYNX's core values, mission, vision, and service standards.
Engages with advocacy 9organizations and participates in access and disability committees to promote inclusive transportation.
Manages customer interactions across all channels, ensuring timely resolution and provides feedback to contractors for service improvements.
Analyzes customer feedback and satisfaction data to evaluate service effectiveness and prepares reports for the Board.
Identifies and resolves performance issues within the department and among subcontractors through training, resource allocation, and technology enhancements.
Monitors and manages operating and capital budgets, ensuring cost control and timely contract payments.
Responds to service disruptions caused by street closures, detours, or weather, and implements solutions to maintain schedules.
Communicates with LYNX leadership regarding service-impacting issues and public perception concerns.
Manages multiple projects and contributes to large-scale initiatives.
Promotes cross-departmental collaboration to develop and implement customer-focused strategies.
Monitors internal and external trends to support strategic planning, service enhancements, and call volume forecasting.
Works closely with paratransit subcontractors and NeighborLink to improve rider experience and service performance.
Required Qualifications:
Bachelor's degree from a regionally or nationally accredited institution in transportation, business administration, public administration, or a related field.
At least five years of full-time professional experience in customer service program administration, including three years in a supervisory or management role.
Experience must include work with services for individuals with disabilities (paratransit).
Additional directly related experience beyond the minimum requirement may substitute for the required education on a year-for-year basis.
Must possess and maintain a valid Florida Driver's License and safe driving record.
Desired Qualifications:
Five years of experience in paratransit operations.
Knowledge, Skills, and Abilities (KSAs):
Strong knowledge of Americans with Disabilities Act (ADA), Section 504, and Federal Transit Administration (FTA) policies and compliance requirements.
Understanding of customer service operations, quality management, and relevant sponsoring agencies (e.g. MetroPlan, Transportation Disadvantage Commission).
Familiarity with automated demand/response reservation and dispatch systems.
Proficiency in budgeting, financial analysis, and cost estimation.
Ability to analyze performance data, make statistical inferences, and manage sensitive information with professionalism.
Strong organization and time management skills; adaptable to change.
Ability to exhibit a professional, courteous demeanor.
Ability to work in a diverse environment.
Excellent communication and interpersonal skills, including the ability to establish and maintain positive working relationships with those encountered in the course of work using principles of excellent service.
Work Environment and Special Considerations:
Works in an office environment with occasional local and out-of-state travel.
This position requires close visual acuity to perform an activity such as viewing a computer terminal and extensive reading.
Cell Phone Use: The Agency anticipates that this position's incumbent must be available throughout the workday and, on some occasions, after regular work hours. Therefore, as a condition of employment, the incumbent will be issued a cell phone and must adhere to the agency's Wireless Communication Policy.
Support Personnel Workforce Members: LYNX provides the community with much needed public transportation, and it is important for the Agency to resume its services as quickly and as safely as possible in the event of any natural, technological, or human-caused emergency or disaster. This position is considered support personnel of LYNX's emergency preparation and response efforts during an emergency or disaster and as such, shall be expected to return to their normal work schedule as soon as possible or when otherwise notified after the emergency has occurred.
Sponsorship Notice: LYNX does not sponsor employment-based visas, including H-1B. All candidates must be legally authorized to work in the United States at the time of application and throughout the duration of employment.
Rate will be determined by the qualifications of candidates who exceed the minimum requirements.
Applications are reviewed as received, and interviews will be scheduled for the most qualified candidates, as applications are reviewed.
Your talent, skills and experience will be rewarded with a competitive compensation package.
FREE employee only health insurance
Dental, vision, short-term and long-term disability insurance available
Retirement plan
Life insurance
Paid vacation and sick leave
Paid holidays
FREE LYNX bus transportation for employee, spouse and children
Employee wellness center
Store Manager
National Harbor, MD jobs
About PHOENIX PHOENIX Retail, LLC is a retail platform operating the Express and Bonobos brands worldwide. Express is a multichannel apparel brand dedicated to a design philosophy rooted in modern, confident and effortless style whether dressing for work, everyday or special occasions. Bonobos is a menswear brand known for being pioneers of exceptional fit and a personalized, innovative retail model. Customers can experience our brands in over 400 Express retail and Express Factory Outlet stores, 50 Bonobos Guideshops, and online at *************** and ****************
About Express
Express is a multichannel apparel brand dedicated to creating confidence and inspiring self-expression. Since its launch in 1980, the brand has embraced a design philosophy rooted in modern, confident and effortless style. Whether dressing for work, everyday or special occasions, Express ensures you look and feel your best, wherever life takes you.
The Company operates over 400 retail and outlet stores in the United States and Puerto Rico, the express.com online store and the Express mobile app.
Store Name
National Harbor
Responsibilities
Is the Store Manager role made for you? Learn more and consider applying today.
Express is seeking a Store Manager
The Store Manager position is twofold: To drive and guide all aspects of the customer experience and store operations; and to identify, develop and lead talent and teaching for the store team. The position is responsible for ensuring consistently high-quality customer experiences by applying a hospitality mindset and delivering on the Express brand purpose: We Create Confidence. We Inspire Self-Expression. Success as a Store Manager will be based on a combination of quality of talent and customer experience as well as productivity and performance against key metrics.
Key Responsibilities
Talent - Attract, develop and retain top talent
* Support an environment which encourages an exceptionally high level of store morale
* Focus all store associates on creating an environment built on teamwork and a "one team" mentality
* Coach, teach, recognize, and manage all aspects of performance and development for all store associates to encourage professional growth, retain and build a bench of talent
* Build a succession plan for all roles
* Identify and nurture the growth of high performing store associates
* Develop and maximize the success of store associates to achieve sales potential and customer experience
* Attract, recruit and hire all store associates
Customer and Associate Experience - Build a store environment that consistently delivers exceptional customer experiences
* Lead, model, teach, and coach for consistent focus on customer engagement according to our Customer Experience Philosophy
* Create a culture of proactive customer engagement
* Display expert knowledge of product, company policies, promotions, loyalty programs and lead the education of the team on all areas of the customer and associate experience
* Provide leadership with product launches, window changes, visual presentation standards, signage placement, etc.
* Resolve customer complaints to a positive outcome by determining source of issues and taking initiative to identify and resolve
* Drive loyalty and credit card acquisition through an engaged store team
* Create positive in-store experience through visual standards
Execution - Analyze the business and execute/communicate clear action plans that optimize results.
* Manage all aspects of daily store operations
* Ensure all store associates have clarity on goals and action plans
* Create clear action plans that optimize results
* Direct workload and ensure execution of plans and strategies across the store
* Ensure the adherence to Company Policies and the safety of store associates and Customers
* Direct merchandise flow, such as shipment, replenishment, and omni-channel operations, throughout the store
* Optimize sales/operations opportunity, by leading the associates consistently executes merchandising strategies, operations, loyalty programs and other company initiatives
* Ensure an effective schedule with the right associate in the right place at the right time
* Manage controllable expenses and ensure loss prevention and safety standards in place
Essential Qualifications
* Three to five years previous store management experience including responsibility for annual sales volume of $3 million plus
* Proven ability to increase sales and store profitability
* Proven ability to network, recruit, interview, train, develop and promote associates
* Ability to travel periodically, as needed for meetings
* Ability to move medium to large items weighing up to 50 pounds
Preferred Qualifications (skills and abilities)
* Previous retail experience preferred
* Ability to effectively communicate with customers, peers and supervisors
* Demonstrated sales accountability
* Collaborative, respectful team member
* Ability to multitask and handle multiple customers and/or processes at once
Pay Range
$58,000 - $87,000 annually
Closing
If you would like to know more about the California Consumer Privacy Act click here.
An equal opportunity employer, PHOENIX does not discriminate in recruiting, hiring or any other terms and conditions of employment hiring on the basis of any federal, state, or locally protected characteristic. PHOENIX only hires individuals authorized for employment in the United States. PHOENIX is committed to providing reasonable accommodation to individuals with disabilities. If you need an accommodation to search and apply for a job position due to a disability, please call ************** and say 'Associate Relations' or send an e-mail to ****************************** and let us know the nature of your request and your contact information.
Notification to Agencies: Please note that PHOENIX does not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, PHOENIX will not consider or approve payment to any third-parties for hires made.
Auto-ApplyLocation Manager
Arvada, CO jobs
Why Work for Horan & McConaty?
Service
At every level, our dedicated team members display a strong work ethic and commitment to our core values, respect for the family, the profession, and the individual.
Work with leading experts in the funeral and cemetery profession.
Benefits
Financial assistance programs encouraging employees through education and development in industry related subjects.
Robust Health and Welfare Plans, and savings account options, designed to support your personal needs, enhance well-being and help navigate life's challenges.
Rich 401k and Roth Retirement Plan options available for both Full Time and Part Time employees along with a Company Match.
Variety of Vacation, Personal Days and Sick Days based on your role emphasizing the importance of physical and emotional replenishment for our team.
Employee Discounts on services, merchandise, and property to help our team members in their time of need.
Competitive salary compensable based on market rate and industry experience.
Culture
We value honesty, courage, integrity, ethical behavior and the development of personal growth.
We are rooted in the communities to provide a personal touch to every family we serve.
We believe in the value of funeral and cemetery service, drawing on decades of experience to create the best experience for our families.
Summary/Objective
This position will be responsible for managing all aspects of the Funeral Home.
Essential Functions
Oversees the management of resources and day-to-day operations.
Develops and fosters an environment of professional excellence, focused on providing exemplary service to all client families served.
Identifies, implements and continuously improves internal practices and processes to ensure maximum productivity and achieve a high degree of client family and positive employee relations atmosphere.
Strategically aligns staff with operational, customer service, sales and community growth goals to achieve or exceed the applicable locations financial growth and goals.
Responsible for assuring that the facilities, lawn and grounds is well maintained at all times.
Other duties as assigned.
Competencies
Communication Proficiency.
Teamwork Orientation.
Detail Orientation.
Thoroughness.
Customer Service Orientation.
Time Management.
Required Education, Experience, Certifications and Licensure
Four-year degree or equivalent combination of education and experience preferred.
Bachelor's degree strongly preferred
Minimum of 5 years of experience preferred in a funeral home.
Current Funeral Director license is highly preferred.
Valid state issued driver's license in good standing and acceptable driving record.
Additional Eligibility Qualifications
Attend and perform work in a professional and courteous manner in accordance with the employer's requirements.
Demonstrated willingness to participate in growing market share through community involvement.
Able to read, write and speak English fluently. Bilingual is a plus.
Proficient in Microsoft Office Suite (Outlook, Word, Excel, Access and PowerPoint) preferred.
Ability to communicate effectively with internal, as well as external customers, community leaders, and grieving client families.
Ability to empathize with client families and their guests and demonstrate tact and patience in emotionally charged situations.
Tactful and professional when dealing with complaints or dissatisfaction with services or merchandise.
Maintains a positive attitude and working environment through organization and communication.
Ability to simultaneously handle multiple projects, prioritizes tasks, and exercise good judgment.
Supervisory Responsibility
This position has direct management responsibilities, including hiring, firing, performance management and disciplinary actions as needed.
Physical Demands and Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
The duties associated with this position are generally performed in an indoor office setting.
Outdoor duties may require exposure to natural elements such as inclement weather, extreme temperatures, uneven ground, dust, gas, and/or fumes.
Equipment used to perform the essential function of this position includes, but is not limited to computer, fax, copier, merchant terminal, multi-line phone system, personal or company owned vehicle.
Employees in this role are regularly required to climb, sit, stand, bend, kneel, and frequently lift to 25 pounds.
This position may also require reaching, pushing, and pulling.
This position may also be exposed to chemicals and/ or blood borne pathogens. Exposure risk is considered: Low
Travel
This position may require up to 20 percent out of area and overnight travel.
Travel is primarily local occurring during the business day only.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Store Manager
Sterling, VA jobs
About PHOENIX PHOENIX Retail, LLC is a retail platform operating the Express and Bonobos brands worldwide. Express is a multichannel apparel brand dedicated to a design philosophy rooted in modern, confident and effortless style whether dressing for work, everyday or special occasions. Bonobos is a menswear brand known for being pioneers of exceptional fit and a personalized, innovative retail model. Customers can experience our brands in over 400 Express retail and Express Factory Outlet stores, 50 Bonobos Guideshops, and online at *************** and ****************
About Express
Express is a multichannel apparel brand dedicated to creating confidence and inspiring self-expression. Since its launch in 1980, the brand has embraced a design philosophy rooted in modern, confident and effortless style. Whether dressing for work, everyday or special occasions, Express ensures you look and feel your best, wherever life takes you.
The Company operates over 400 retail and outlet stores in the United States and Puerto Rico, the express.com online store and the Express mobile app.
Store Name
Dulles Town Center
Responsibilities
Is the Store Manager role made for you? Learn more and consider applying today.
Express is seeking a Store Manager
The Store Manager position is twofold: To drive and guide all aspects of the customer experience and store operations; and to identify, develop and lead talent and teaching for the store team. The position is responsible for ensuring consistently high-quality customer experiences by applying a hospitality mindset and delivering on the Express brand purpose: We Create Confidence. We Inspire Self-Expression. Success as a Store Manager will be based on a combination of quality of talent and customer experience as well as productivity and performance against key metrics.
Key Responsibilities
Talent - Attract, develop and retain top talent
* Support an environment which encourages an exceptionally high level of store morale
* Focus all store associates on creating an environment built on teamwork and a "one team" mentality
* Coach, teach, recognize, and manage all aspects of performance and development for all store associates to encourage professional growth, retain and build a bench of talent
* Build a succession plan for all roles
* Identify and nurture the growth of high performing store associates
* Develop and maximize the success of store associates to achieve sales potential and customer experience
* Attract, recruit and hire all store associates
Customer and Associate Experience - Build a store environment that consistently delivers exceptional customer experiences
* Lead, model, teach, and coach for consistent focus on customer engagement according to our Customer Experience Philosophy
* Create a culture of proactive customer engagement
* Display expert knowledge of product, company policies, promotions, loyalty programs and lead the education of the team on all areas of the customer and associate experience
* Provide leadership with product launches, window changes, visual presentation standards, signage placement, etc.
* Resolve customer complaints to a positive outcome by determining source of issues and taking initiative to identify and resolve
* Drive loyalty and credit card acquisition through an engaged store team
* Create positive in-store experience through visual standards
Execution - Analyze the business and execute/communicate clear action plans that optimize results.
* Manage all aspects of daily store operations
* Ensure all store associates have clarity on goals and action plans
* Create clear action plans that optimize results
* Direct workload and ensure execution of plans and strategies across the store
* Ensure the adherence to Company Policies and the safety of store associates and Customers
* Direct merchandise flow, such as shipment, replenishment, and omni-channel operations, throughout the store
* Optimize sales/operations opportunity, by leading the associates consistently executes merchandising strategies, operations, loyalty programs and other company initiatives
* Ensure an effective schedule with the right associate in the right place at the right time
* Manage controllable expenses and ensure loss prevention and safety standards in place
Essential Qualifications
* Three to five years previous store management experience including responsibility for annual sales volume of $3 million plus
* Proven ability to increase sales and store profitability
* Proven ability to network, recruit, interview, train, develop and promote associates
* Ability to travel periodically, as needed for meetings
* Ability to move medium to large items weighing up to 50 pounds
Preferred Qualifications (skills and abilities)
* Previous retail experience preferred
* Ability to effectively communicate with customers, peers and supervisors
* Demonstrated sales accountability
* Collaborative, respectful team member
* Ability to multitask and handle multiple customers and/or processes at once
Closing
If you would like to know more about the California Consumer Privacy Act click here.
An equal opportunity employer, PHOENIX does not discriminate in recruiting, hiring or any other terms and conditions of employment hiring on the basis of any federal, state, or locally protected characteristic. PHOENIX only hires individuals authorized for employment in the United States. PHOENIX is committed to providing reasonable accommodation to individuals with disabilities. If you need an accommodation to search and apply for a job position due to a disability, please call ************** and say 'Associate Relations' or send an e-mail to ****************************** and let us know the nature of your request and your contact information.
Notification to Agencies: Please note that PHOENIX does not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, PHOENIX will not consider or approve payment to any third-parties for hires made.
Auto-ApplyPark Store Manager, Retail Store in Mimbres, New Mexico
Mimbres, NM jobs
Job: Full-Time Retail Park Store Manager in Mimbres, New Mexico
Do you love national parks? Western National Parks (WNP), a nonprofit partner of the National Park Service (NPS), is seeking a Full-Time Retail Park Store Manager who will lead the daily retail operations of Gila Cliff Dwellings National Monument in Mimbres, NM. The park store is an extension of the national park experience and we pride ourselves on helping park visitors create lifetime memories. Revenue from purchases made at the park store supports education, research, national park projects, and community engagement at 71 national park units across 12 western states.
Our retail operations team is looking for a passionate leader who will be responsible for all store functions related to running a retail store including but not limited to achieving sales and high customer service ratings. In addition to supporting business planning and financial growth of store operations, you will be responsible for creating and maintaining positive, productive relationships with our National Park partners. If you love being in national parks and believe in working for an organization with a social purpose, this job opportunity is for you!
ESSENTIAL FUNCTIONS
This role is responsible for completing the following tasks and any related tasks as assigned:
Implement an innovative approach that emphasizes visitor education through the traditional retail experience.
Create and maintain positive, productive relationship with NPS and other partners.
Attend NPS staff meetings.
Collaborate with NPS and WNP Home Office staff to develop an educational product mix that engages visitors.
Become an expert in the educational value of store inventory and be able to communicate the significance to store visitors.
Achieve business goals.
Organize and/or manages special events, in collaboration with the National Park Service (NPS).
Manage all aspects of day-to-day store operations, including reporting.
Perform other related duties as assigned.
KNOWLEDGE, SKILLS, & ABILITIES
This role must possess advanced to expert knowledge of, skill in, and/or ability in the following:
Operation of the park store in accordance with applicable Federal and state laws, WNP policies and procedures, and professional business standards.
Conducting employee and volunteer training.
Customer service.
Analyzing and providing recommendations on store profit and loss statements and budgets.
Conducting periodic physical inventory to ensure accurate reporting.
Experience with Point of Sales systems.
Effectively displaying and merchandising product.
Planning, organization, analyzation, problem solving, multitasking, and communication.
Diplomatic and effective communication, verbally and in writing, with internal employees as well as WNPA's board of directors, visitors, members, donors, volunteers, and members of the public.
Interpreting instructions furnished in written, oral, diagram, or other format.
Making independent judgments and maintain attention throughout performance of duties.
Working alone and with a team.
Computer programs including Internet, databases, and Microsoft Office suite (primarily Word, Excel, PowerPoint, Outlook, and SharePoint).
Equipment including computers, printers, calculators, multiline touch tone phones, filing cabinets, photocopiers, and dollies.
PHYSICAL DEMANDS
For a specific list of physical demands, please contact Human Resources at ****************** to request.
TRAVEL
Occasional travel may be required to various local events or speaking engagements. Occasional overnight trips may be required. Additionally, may be required to use personal or company vehicles.
QUALIFICATIONS & EXPERIENCE
High School diploma or GED required.
Prior retail and Point of Sales (POS) System experience (preferred).
Prior supervisory experience (preferred).
Valid REAL ID driver's license.
Computer programs including Internet, databases, and Microsoft Office suite (primarily Word, Excel, PowerPoint, Outlook, and SharePoint).
Knowledge of office equipment including computers, printers, calculators, multiline touch tone phones, filing cabinets, photocopiers, and dollies.
Planning, organization, analyzation, problem solving, multitasking, and communication.
Knowledge of applicable federal and state laws, and professional business standards.
Ability to pass NPS background check to obtain necessary security clearance.
WHAT WE CAN DO FOR YOU
We are committed to providing you with an outstanding employee benefits package and support. As a full-time employee, you will be eligible for:
Choice of 3 premium subsidized PPO Medical plans with built-in HSA or HRA, PPO Dental, Vision, Flex Medical Savings Plan, Dependent Care Savings Plan, Optional Voluntary Term Life, and 403(b) Retirement Plan with a fully vested 100% match up to 8.33% of income after 6 months service.
Company Paid Benefits include: Short- & Long-Term Disability, a $50,000 Employee Group Life policy, EAP, and Health & Wellness resources.
Eleven paid holidays, additional paid personal day, accrued paid vacation, and sick time.
Employee Appreciation: 15% Discount on employee purchases in-store.
(This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time.)
Western National Parks Association is an equal-opportunity employer committed to fostering a respectful and inclusive workplace. We comply with all applicable federal, state, and local employment laws and do not tolerate discrimination or harassment based on legally protected characteristics. Hiring decisions are based on qualifications, merit, and organizational needs.
Auto-ApplyStore Manager
Philadelphia, PA jobs
About PHOENIX PHOENIX Retail, LLC is a retail platform operating the Express and Bonobos brands worldwide. Express is a multichannel apparel brand dedicated to a design philosophy rooted in modern, confident and effortless style whether dressing for work, everyday or special occasions. Bonobos is a menswear brand known for being pioneers of exceptional fit and a personalized, innovative retail model. Customers can experience our brands in over 400 Express retail and Express Factory Outlet stores, 50 Bonobos Guideshops, and online at *************** and ****************
About Express
Express is a multichannel apparel brand dedicated to creating confidence and inspiring self-expression. Since its launch in 1980, the brand has embraced a design philosophy rooted in modern, confident and effortless style. Whether dressing for work, everyday or special occasions, Express ensures you look and feel your best, wherever life takes you.
The Company operates over 400 retail and outlet stores in the United States and Puerto Rico, the express.com online store and the Express mobile app.
Store Name
Philadelphia Mills
Responsibilities
Is the Store Manager role made for you? Learn more and consider applying today.
Express is seeking a Store Manager
The Store Manager position is twofold: To drive and guide all aspects of the customer experience and store operations; and to identify, develop and lead talent and teaching for the store team. The position is responsible for ensuring consistently high-quality customer experiences by applying a hospitality mindset and delivering on the Express brand purpose: We Create Confidence. We Inspire Self-Expression. Success as a Store Manager will be based on a combination of quality of talent and customer experience as well as productivity and performance against key metrics.
Key Responsibilities
Talent - Attract, develop and retain top talent
* Support an environment which encourages an exceptionally high level of store morale
* Focus all store associates on creating an environment built on teamwork and a "one team" mentality
* Coach, teach, recognize, and manage all aspects of performance and development for all store associates to encourage professional growth, retain and build a bench of talent
* Build a succession plan for all roles
* Identify and nurture the growth of high performing store associates
* Develop and maximize the success of store associates to achieve sales potential and customer experience
* Attract, recruit and hire all store associates
Customer and Associate Experience - Build a store environment that consistently delivers exceptional customer experiences
* Lead, model, teach, and coach for consistent focus on customer engagement according to our Customer Experience Philosophy
* Create a culture of proactive customer engagement
* Display expert knowledge of product, company policies, promotions, loyalty programs and lead the education of the team on all areas of the customer and associate experience
* Provide leadership with product launches, window changes, visual presentation standards, signage placement, etc.
* Resolve customer complaints to a positive outcome by determining source of issues and taking initiative to identify and resolve
* Drive loyalty and credit card acquisition through an engaged store team
* Create positive in-store experience through visual standards
Execution - Analyze the business and execute/communicate clear action plans that optimize results.
* Manage all aspects of daily store operations
* Ensure all store associates have clarity on goals and action plans
* Create clear action plans that optimize results
* Direct workload and ensure execution of plans and strategies across the store
* Ensure the adherence to Company Policies and the safety of store associates and Customers
* Direct merchandise flow, such as shipment, replenishment, and omni-channel operations, throughout the store
* Optimize sales/operations opportunity, by leading the associates consistently executes merchandising strategies, operations, loyalty programs and other company initiatives
* Ensure an effective schedule with the right associate in the right place at the right time
* Manage controllable expenses and ensure loss prevention and safety standards in place
Essential Qualifications
* Three to five years previous store management experience including responsibility for annual sales volume of $3 million plus
* Proven ability to increase sales and store profitability
* Proven ability to network, recruit, interview, train, develop and promote associates
* Ability to travel periodically, as needed for meetings
* Ability to move medium to large items weighing up to 50 pounds
Preferred Qualifications (skills and abilities)
* Previous retail experience preferred
* Ability to effectively communicate with customers, peers and supervisors
* Demonstrated sales accountability
* Collaborative, respectful team member
* Ability to multitask and handle multiple customers and/or processes at once
Closing
If you would like to know more about the California Consumer Privacy Act click here.
An equal opportunity employer, PHOENIX does not discriminate in recruiting, hiring or any other terms and conditions of employment hiring on the basis of any federal, state, or locally protected characteristic. PHOENIX only hires individuals authorized for employment in the United States. PHOENIX is committed to providing reasonable accommodation to individuals with disabilities. If you need an accommodation to search and apply for a job position due to a disability, please call ************** and say 'Associate Relations' or send an e-mail to ****************************** and let us know the nature of your request and your contact information.
Notification to Agencies: Please note that PHOENIX does not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, PHOENIX will not consider or approve payment to any third-parties for hires made.
Auto-ApplyDistrict Manager - 5028 (Florida)
Florida jobs
Duties and Responsibilities: Dealer Visits * Travels within assigned territory to call on existing and potential new dealer prospects. * Solicits dealers for the wholesale of vehicles, parts and accessories. * Ensures dealership personnel are aware/taking advantage of all of Kawasaki's dealer support programs.
* Provides ongoing product and sales training to dealer network and confirms dealership personnel are participating in Kawasaki's online training courses.
* Travel to dealers with select demo models to both educate and experience riding with dealer staff while offering the latest product knowledge training.
* Confirming Kawasaki's brand identification and products are on display and are at least equal to any other brands carried.
* Verifies that dealers operate and adhere to the policies set forth in Kawasaki's Sales and Service agreement.
* Attends corporate meetings, trade shows and supports local events within assigned territory.
Marketing
* Ensures dealership use of Kawasaki advertising materials and Kawasaki supplied co-op dollars.
* Engages dealers in regional and national marketing programs.
* Works closely with dealers on Kawasaki consumer lead management tools to help convert leads to retail sales.
Reporting
* Completes various reports, including expense reports, dealer call reports and field reports to the Senior District Manager help keep the corporate office in the loop regarding competitive information, market conditions and industry trends within assigned territory.
Dealer Development
* Prospects targeted areas within the district with a goal of a new dealer establishment and works closely with the regional Dealer Network Specialist.
* Follows up with new dealer prospects that have reached out to Kawasaki and determines outcome.
* Assists and advises new dealer prospects with Kawasaki's application process and during startup process.
* Initiates recommendations for dealer network improvement activities.
Education and Experience:
Bachelor's degree (BA/BS) or equivalent from four-year college preferred; High school diploma or general education degree (GED) is mandatory; and minimum five years related experience and/or training in a sales environment; or equivalent combination of education and experience.
Qualifications:
To perform this job successfully, you must be able to perform each essential duty satisfactorily. The items listed below are representative of the knowledge, skill, and/or ability required:
* Exhibits excellent oral and written communication skills.
* Demonstrates the ability to successfully prioritize and organize multiple, competing tasks.
* Extremely detail and deadline oriented.
* Brings energy and enthusiasm to group or team efforts.
* Able to trailer a vehicle (including the loading and unloading of demo units).
* Must have or be willing to obtain a motorcycle endorsement on driver's license.
* Skillset to develop and maintain strong relationships with dealer principals and all staff members is required.
* Solid knowledge and experience working with Microsoft's Outlook, Word, Excel, PowerPoint, Tableau, Cognos, and Access Compass software.
* Approximate percentage of travel required: 75%
Salary: $87,000 - $89,000
About PHOENIX PHOENIX Retail, LLC is a retail platform operating the Express and Bonobos brands worldwide. Express is a multichannel apparel brand dedicated to a design philosophy rooted in modern, confident and effortless style whether dressing for work, everyday or special occasions. Bonobos is a menswear brand known for being pioneers of exceptional fit and a personalized, innovative retail model. Customers can experience our brands in over 400 Express retail and Express Factory Outlet stores, 50 Bonobos Guideshops, and online at *************** and ****************
About Express
Express is a multichannel apparel brand dedicated to creating confidence and inspiring self-expression. Since its launch in 1980, the brand has embraced a design philosophy rooted in modern, confident and effortless style. Whether dressing for work, everyday or special occasions, Express ensures you look and feel your best, wherever life takes you.
The Company operates over 400 retail and outlet stores in the United States and Puerto Rico, the express.com online store and the Express mobile app.
Store Name
Liberty Town Center
Responsibilities
Is the Store Manager role made for you? Learn more and consider applying today.
Express is seeking a Store Manager
The Store Manager position is twofold: To drive and guide all aspects of the customer experience and store operations; and to identify, develop and lead talent and teaching for the store team. The position is responsible for ensuring consistently high-quality customer experiences by applying a hospitality mindset and delivering on the Express brand purpose: We Create Confidence. We Inspire Self-Expression. Success as a Store Manager will be based on a combination of quality of talent and customer experience as well as productivity and performance against key metrics.
Key Responsibilities
Talent - Attract, develop and retain top talent
* Support an environment which encourages an exceptionally high level of store morale
* Focus all store associates on creating an environment built on teamwork and a "one team" mentality
* Coach, teach, recognize, and manage all aspects of performance and development for all store associates to encourage professional growth, retain and build a bench of talent
* Build a succession plan for all roles
* Identify and nurture the growth of high performing store associates
* Develop and maximize the success of store associates to achieve sales potential and customer experience
* Attract, recruit and hire all store associates
Customer and Associate Experience - Build a store environment that consistently delivers exceptional customer experiences
* Lead, model, teach, and coach for consistent focus on customer engagement according to our Customer Experience Philosophy
* Create a culture of proactive customer engagement
* Display expert knowledge of product, company policies, promotions, loyalty programs and lead the education of the team on all areas of the customer and associate experience
* Provide leadership with product launches, window changes, visual presentation standards, signage placement, etc.
* Resolve customer complaints to a positive outcome by determining source of issues and taking initiative to identify and resolve
* Drive loyalty and credit card acquisition through an engaged store team
* Create positive in-store experience through visual standards
Execution - Analyze the business and execute/communicate clear action plans that optimize results.
* Manage all aspects of daily store operations
* Ensure all store associates have clarity on goals and action plans
* Create clear action plans that optimize results
* Direct workload and ensure execution of plans and strategies across the store
* Ensure the adherence to Company Policies and the safety of store associates and Customers
* Direct merchandise flow, such as shipment, replenishment, and omni-channel operations, throughout the store
* Optimize sales/operations opportunity, by leading the associates consistently executes merchandising strategies, operations, loyalty programs and other company initiatives
* Ensure an effective schedule with the right associate in the right place at the right time
* Manage controllable expenses and ensure loss prevention and safety standards in place
Essential Qualifications
* Three to five years previous store management experience including responsibility for annual sales volume of $3 million plus
* Proven ability to increase sales and store profitability
* Proven ability to network, recruit, interview, train, develop and promote associates
* Ability to travel periodically, as needed for meetings
* Ability to move medium to large items weighing up to 50 pounds
Preferred Qualifications (skills and abilities)
* Previous retail experience preferred
* Ability to effectively communicate with customers, peers and supervisors
* Demonstrated sales accountability
* Collaborative, respectful team member
* Ability to multitask and handle multiple customers and/or processes at once
Closing
If you would like to know more about the California Consumer Privacy Act click here.
An equal opportunity employer, PHOENIX does not discriminate in recruiting, hiring or any other terms and conditions of employment hiring on the basis of any federal, state, or locally protected characteristic. PHOENIX only hires individuals authorized for employment in the United States. PHOENIX is committed to providing reasonable accommodation to individuals with disabilities. If you need an accommodation to search and apply for a job position due to a disability, please call ************** and say 'Associate Relations' or send an e-mail to ****************************** and let us know the nature of your request and your contact information.
Notification to Agencies: Please note that PHOENIX does not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, PHOENIX will not consider or approve payment to any third-parties for hires made.
Auto-ApplyStore Manager
Atlanta, GA jobs
About PHOENIX PHOENIX Retail, LLC is a retail platform operating the Express and Bonobos brands worldwide. Express is a multichannel apparel brand dedicated to a design philosophy rooted in modern, confident and effortless style whether dressing for work, everyday or special occasions. Bonobos is a menswear brand known for being pioneers of exceptional fit and a personalized, innovative retail model. Customers can experience our brands in over 400 Express retail and Express Factory Outlet stores, 50 Bonobos Guideshops, and online at *************** and ****************
About Express
Express is a multichannel apparel brand dedicated to creating confidence and inspiring self-expression. Since its launch in 1980, the brand has embraced a design philosophy rooted in modern, confident and effortless style. Whether dressing for work, everyday or special occasions, Express ensures you look and feel your best, wherever life takes you.
The Company operates over 400 retail and outlet stores in the United States and Puerto Rico, the express.com online store and the Express mobile app.
Responsibilities
Is the Store Manager role made for you? Learn more and consider applying today.
Express is seeking a Store Manager
The Store Manager position is twofold: To drive and guide all aspects of the customer experience and store operations; and to identify, develop and lead talent and teaching for the store team. The position is responsible for ensuring consistently high-quality customer experiences by applying a hospitality mindset and delivering on the Express brand purpose: We Create Confidence. We Inspire Self-Expression. Success as a Store Manager will be based on a combination of quality of talent and customer experience as well as productivity and performance against key metrics.
Key Responsibilities
Talent - Attract, develop and retain top talent
* Support an environment which encourages an exceptionally high level of store morale
* Focus all store associates on creating an environment built on teamwork and a "one team" mentality
* Coach, teach, recognize, and manage all aspects of performance and development for all store associates to encourage professional growth, retain and build a bench of talent
* Build a succession plan for all roles
* Identify and nurture the growth of high performing store associates
* Develop and maximize the success of store associates to achieve sales potential and customer experience
* Attract, recruit and hire all store associates
Customer and Associate Experience - Build a store environment that consistently delivers exceptional customer experiences
* Lead, model, teach, and coach for consistent focus on customer engagement according to our Customer Experience Philosophy
* Create a culture of proactive customer engagement
* Display expert knowledge of product, company policies, promotions, loyalty programs and lead the education of the team on all areas of the customer and associate experience
* Provide leadership with product launches, window changes, visual presentation standards, signage placement, etc.
* Resolve customer complaints to a positive outcome by determining source of issues and taking initiative to identify and resolve
* Drive loyalty and credit card acquisition through an engaged store team
* Create positive in-store experience through visual standards
Execution - Analyze the business and execute/communicate clear action plans that optimize results.
* Manage all aspects of daily store operations
* Ensure all store associates have clarity on goals and action plans
* Create clear action plans that optimize results
* Direct workload and ensure execution of plans and strategies across the store
* Ensure the adherence to Company Policies and the safety of store associates and Customers
* Direct merchandise flow, such as shipment, replenishment, and omni-channel operations, throughout the store
* Optimize sales/operations opportunity, by leading the associates consistently executes merchandising strategies, operations, loyalty programs and other company initiatives
* Ensure an effective schedule with the right associate in the right place at the right time
* Manage controllable expenses and ensure loss prevention and safety standards in place
Essential Qualifications
* Three to five years previous store management experience including responsibility for annual sales volume of $3 million plus
* Proven ability to increase sales and store profitability
* Proven ability to network, recruit, interview, train, develop and promote associates
* Ability to travel periodically, as needed for meetings
* Ability to move medium to large items weighing up to 50 pounds
Preferred Qualifications (skills and abilities)
* Previous retail experience preferred
* Ability to effectively communicate with customers, peers and supervisors
* Demonstrated sales accountability
* Collaborative, respectful team member
* Ability to multitask and handle multiple customers and/or processes at once
Closing
If you would like to know more about the California Consumer Privacy Act click here.
An equal opportunity employer, PHOENIX does not discriminate in recruiting, hiring or any other terms and conditions of employment hiring on the basis of any federal, state, or locally protected characteristic. PHOENIX only hires individuals authorized for employment in the United States. PHOENIX is committed to providing reasonable accommodation to individuals with disabilities. If you need an accommodation to search and apply for a job position due to a disability, please call ************** and say 'Associate Relations' or send an e-mail to ****************************** and let us know the nature of your request and your contact information.
Notification to Agencies: Please note that PHOENIX does not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, PHOENIX will not consider or approve payment to any third-parties for hires made.
Auto-ApplyStore Manager
Woodburn, OR jobs
About PHOENIX PHOENIX Retail, LLC is a retail platform operating the Express and Bonobos brands worldwide. Express is a multichannel apparel brand dedicated to a design philosophy rooted in modern, confident and effortless style whether dressing for work, everyday or special occasions. Bonobos is a menswear brand known for being pioneers of exceptional fit and a personalized, innovative retail model. Customers can experience our brands in over 400 Express retail and Express Factory Outlet stores, 50 Bonobos Guideshops, and online at *************** and ****************
About Express
Express is a multichannel apparel brand dedicated to creating confidence and inspiring self-expression. Since its launch in 1980, the brand has embraced a design philosophy rooted in modern, confident and effortless style. Whether dressing for work, everyday or special occasions, Express ensures you look and feel your best, wherever life takes you.
The Company operates over 400 retail and outlet stores in the United States and Puerto Rico, the express.com online store and the Express mobile app.
Store Name
Woodburn Premium
Responsibilities
Is the Store Manager role made for you? Learn more and consider applying today.
Express is seeking a Store Manager
The Store Manager position is twofold: To drive and guide all aspects of the customer experience and store operations; and to identify, develop and lead talent and teaching for the store team. The position is responsible for ensuring consistently high-quality customer experiences by applying a hospitality mindset and delivering on the Express brand purpose: We Create Confidence. We Inspire Self-Expression. Success as a Store Manager will be based on a combination of quality of talent and customer experience as well as productivity and performance against key metrics.
Key Responsibilities
Talent - Attract, develop and retain top talent
* Support an environment which encourages an exceptionally high level of store morale
* Focus all store associates on creating an environment built on teamwork and a "one team" mentality
* Coach, teach, recognize, and manage all aspects of performance and development for all store associates to encourage professional growth, retain and build a bench of talent
* Build a succession plan for all roles
* Identify and nurture the growth of high performing store associates
* Develop and maximize the success of store associates to achieve sales potential and customer experience
* Attract, recruit and hire all store associates
Customer and Associate Experience - Build a store environment that consistently delivers exceptional customer experiences
* Lead, model, teach, and coach for consistent focus on customer engagement according to our Customer Experience Philosophy
* Create a culture of proactive customer engagement
* Display expert knowledge of product, company policies, promotions, loyalty programs and lead the education of the team on all areas of the customer and associate experience
* Provide leadership with product launches, window changes, visual presentation standards, signage placement, etc.
* Resolve customer complaints to a positive outcome by determining source of issues and taking initiative to identify and resolve
* Drive loyalty and credit card acquisition through an engaged store team
* Create positive in-store experience through visual standards
Execution - Analyze the business and execute/communicate clear action plans that optimize results.
* Manage all aspects of daily store operations
* Ensure all store associates have clarity on goals and action plans
* Create clear action plans that optimize results
* Direct workload and ensure execution of plans and strategies across the store
* Ensure the adherence to Company Policies and the safety of store associates and Customers
* Direct merchandise flow, such as shipment, replenishment, and omni-channel operations, throughout the store
* Optimize sales/operations opportunity, by leading the associates consistently executes merchandising strategies, operations, loyalty programs and other company initiatives
* Ensure an effective schedule with the right associate in the right place at the right time
* Manage controllable expenses and ensure loss prevention and safety standards in place
Essential Qualifications
* Three to five years previous store management experience including responsibility for annual sales volume of $3 million plus
* Proven ability to increase sales and store profitability
* Proven ability to network, recruit, interview, train, develop and promote associates
* Ability to travel periodically, as needed for meetings
* Ability to move medium to large items weighing up to 50 pounds
Preferred Qualifications (skills and abilities)
* Previous retail experience preferred
* Ability to effectively communicate with customers, peers and supervisors
* Demonstrated sales accountability
* Collaborative, respectful team member
* Ability to multitask and handle multiple customers and/or processes at once
Closing
If you would like to know more about the California Consumer Privacy Act click here.
An equal opportunity employer, PHOENIX does not discriminate in recruiting, hiring or any other terms and conditions of employment hiring on the basis of any federal, state, or locally protected characteristic. PHOENIX only hires individuals authorized for employment in the United States. PHOENIX is committed to providing reasonable accommodation to individuals with disabilities. If you need an accommodation to search and apply for a job position due to a disability, please call ************** and say 'Associate Relations' or send an e-mail to ****************************** and let us know the nature of your request and your contact information.
Notification to Agencies: Please note that PHOENIX does not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, PHOENIX will not consider or approve payment to any third-parties for hires made.
Auto-ApplyStore Manager
Miami, FL jobs
About PHOENIX PHOENIX Retail, LLC is a retail platform operating the Express and Bonobos brands worldwide. Express is a multichannel apparel brand dedicated to a design philosophy rooted in modern, confident and effortless style whether dressing for work, everyday or special occasions. Bonobos is a menswear brand known for being pioneers of exceptional fit and a personalized, innovative retail model. Customers can experience our brands in over 400 Express retail and Express Factory Outlet stores, 50 Bonobos Guideshops, and online at *************** and ****************
About Express
Express is a multichannel apparel brand dedicated to creating confidence and inspiring self-expression. Since its launch in 1980, the brand has embraced a design philosophy rooted in modern, confident and effortless style. Whether dressing for work, everyday or special occasions, Express ensures you look and feel your best, wherever life takes you.
The Company operates over 400 retail and outlet stores in the United States and Puerto Rico, the express.com online store and the Express mobile app.
Store Name
Brickell City Center Edit
Responsibilities
Is the Store Manager role made for you? Learn more and consider applying today.
Express is seeking a Store Manager
The Store Manager position is twofold: To drive and guide all aspects of the customer experience and store operations; and to identify, develop and lead talent and teaching for the store team. The position is responsible for ensuring consistently high-quality customer experiences by applying a hospitality mindset and delivering on the Express brand purpose: We Create Confidence. We Inspire Self-Expression. Success as a Store Manager will be based on a combination of quality of talent and customer experience as well as productivity and performance against key metrics.
Key Responsibilities
Talent - Attract, develop and retain top talent
* Support an environment which encourages an exceptionally high level of store morale
* Focus all store associates on creating an environment built on teamwork and a "one team" mentality
* Coach, teach, recognize, and manage all aspects of performance and development for all store associates to encourage professional growth, retain and build a bench of talent
* Build a succession plan for all roles
* Identify and nurture the growth of high performing store associates
* Develop and maximize the success of store associates to achieve sales potential and customer experience
* Attract, recruit and hire all store associates
Customer and Associate Experience - Build a store environment that consistently delivers exceptional customer experiences
* Lead, model, teach, and coach for consistent focus on customer engagement according to our Customer Experience Philosophy
* Create a culture of proactive customer engagement
* Display expert knowledge of product, company policies, promotions, loyalty programs and lead the education of the team on all areas of the customer and associate experience
* Provide leadership with product launches, window changes, visual presentation standards, signage placement, etc.
* Resolve customer complaints to a positive outcome by determining source of issues and taking initiative to identify and resolve
* Drive loyalty and credit card acquisition through an engaged store team
* Create positive in-store experience through visual standards
Execution - Analyze the business and execute/communicate clear action plans that optimize results.
* Manage all aspects of daily store operations
* Ensure all store associates have clarity on goals and action plans
* Create clear action plans that optimize results
* Direct workload and ensure execution of plans and strategies across the store
* Ensure the adherence to Company Policies and the safety of store associates and Customers
* Direct merchandise flow, such as shipment, replenishment, and omni-channel operations, throughout the store
* Optimize sales/operations opportunity, by leading the associates consistently executes merchandising strategies, operations, loyalty programs and other company initiatives
* Ensure an effective schedule with the right associate in the right place at the right time
* Manage controllable expenses and ensure loss prevention and safety standards in place
Essential Qualifications
* Three to five years previous store management experience including responsibility for annual sales volume of $3 million plus
* Proven ability to increase sales and store profitability
* Proven ability to network, recruit, interview, train, develop and promote associates
* Ability to travel periodically, as needed for meetings
* Ability to move medium to large items weighing up to 50 pounds
Preferred Qualifications (skills and abilities)
* Previous retail experience preferred
* Ability to effectively communicate with customers, peers and supervisors
* Demonstrated sales accountability
* Collaborative, respectful team member
* Ability to multitask and handle multiple customers and/or processes at once
Closing
If you would like to know more about the California Consumer Privacy Act click here.
An equal opportunity employer, PHOENIX does not discriminate in recruiting, hiring or any other terms and conditions of employment hiring on the basis of any federal, state, or locally protected characteristic. PHOENIX only hires individuals authorized for employment in the United States. PHOENIX is committed to providing reasonable accommodation to individuals with disabilities. If you need an accommodation to search and apply for a job position due to a disability, please call ************** and say 'Associate Relations' or send an e-mail to ****************************** and let us know the nature of your request and your contact information.
Notification to Agencies: Please note that PHOENIX does not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, PHOENIX will not consider or approve payment to any third-parties for hires made.
Auto-ApplyStore Manager
Brookfield, WI jobs
About PHOENIX PHOENIX Retail, LLC is a retail platform operating the Express and Bonobos brands worldwide. Express is a multichannel apparel brand dedicated to a design philosophy rooted in modern, confident and effortless style whether dressing for work, everyday or special occasions. Bonobos is a menswear brand known for being pioneers of exceptional fit and a personalized, innovative retail model. Customers can experience our brands in over 400 Express retail and Express Factory Outlet stores, 50 Bonobos Guideshops, and online at *************** and ****************
About Express
Express is a multichannel apparel brand dedicated to creating confidence and inspiring self-expression. Since its launch in 1980, the brand has embraced a design philosophy rooted in modern, confident and effortless style. Whether dressing for work, everyday or special occasions, Express ensures you look and feel your best, wherever life takes you.
The Company operates over 400 retail and outlet stores in the United States and Puerto Rico, the express.com online store and the Express mobile app.
Store Name
Brookfield Center
Responsibilities
Is the Store Manager role made for you? Learn more and consider applying today.
Express is seeking a Store Manager
The Store Manager position is twofold: To drive and guide all aspects of the customer experience and store operations; and to identify, develop and lead talent and teaching for the store team. The position is responsible for ensuring consistently high-quality customer experiences by applying a hospitality mindset and delivering on the Express brand purpose: We Create Confidence. We Inspire Self-Expression. Success as a Store Manager will be based on a combination of quality of talent and customer experience as well as productivity and performance against key metrics.
Key Responsibilities
Talent - Attract, develop and retain top talent
* Support an environment which encourages an exceptionally high level of store morale
* Focus all store associates on creating an environment built on teamwork and a "one team" mentality
* Coach, teach, recognize, and manage all aspects of performance and development for all store associates to encourage professional growth, retain and build a bench of talent
* Build a succession plan for all roles
* Identify and nurture the growth of high performing store associates
* Develop and maximize the success of store associates to achieve sales potential and customer experience
* Attract, recruit and hire all store associates
Customer and Associate Experience - Build a store environment that consistently delivers exceptional customer experiences
* Lead, model, teach, and coach for consistent focus on customer engagement according to our Customer Experience Philosophy
* Create a culture of proactive customer engagement
* Display expert knowledge of product, company policies, promotions, loyalty programs and lead the education of the team on all areas of the customer and associate experience
* Provide leadership with product launches, window changes, visual presentation standards, signage placement, etc.
* Resolve customer complaints to a positive outcome by determining source of issues and taking initiative to identify and resolve
* Drive loyalty and credit card acquisition through an engaged store team
* Create positive in-store experience through visual standards
Execution - Analyze the business and execute/communicate clear action plans that optimize results.
* Manage all aspects of daily store operations
* Ensure all store associates have clarity on goals and action plans
* Create clear action plans that optimize results
* Direct workload and ensure execution of plans and strategies across the store
* Ensure the adherence to Company Policies and the safety of store associates and Customers
* Direct merchandise flow, such as shipment, replenishment, and omni-channel operations, throughout the store
* Optimize sales/operations opportunity, by leading the associates consistently executes merchandising strategies, operations, loyalty programs and other company initiatives
* Ensure an effective schedule with the right associate in the right place at the right time
* Manage controllable expenses and ensure loss prevention and safety standards in place
Essential Qualifications
* Three to five years previous store management experience including responsibility for annual sales volume of $3 million plus
* Proven ability to increase sales and store profitability
* Proven ability to network, recruit, interview, train, develop and promote associates
* Ability to travel periodically, as needed for meetings
* Ability to move medium to large items weighing up to 50 pounds
Preferred Qualifications (skills and abilities)
* Previous retail experience preferred
* Ability to effectively communicate with customers, peers and supervisors
* Demonstrated sales accountability
* Collaborative, respectful team member
* Ability to multitask and handle multiple customers and/or processes at once
Closing
If you would like to know more about the California Consumer Privacy Act click here.
An equal opportunity employer, PHOENIX does not discriminate in recruiting, hiring or any other terms and conditions of employment hiring on the basis of any federal, state, or locally protected characteristic. PHOENIX only hires individuals authorized for employment in the United States. PHOENIX is committed to providing reasonable accommodation to individuals with disabilities. If you need an accommodation to search and apply for a job position due to a disability, please call ************** and say 'Associate Relations' or send an e-mail to ****************************** and let us know the nature of your request and your contact information.
Notification to Agencies: Please note that PHOENIX does not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, PHOENIX will not consider or approve payment to any third-parties for hires made.
Auto-ApplyStore Manager - All Shifts / Open Availability
Traverse City, MI jobs
Lead with Purpose as a Store Manager at One of the Nation's Top Convenience Chains! Are you an inspiring leader ready to do more than manage-ready to drive store performance, motivate teams, and be the example every shift? We're looking for Store Managers who lead from the front, jump in where needed, and take full responsibility for making their location a success. If you have open availability, a passion for hands-on leadership, and the drive to make an impact, this opportunity is for you.
Responsibilities
What You'll Do:
Take full ownership of your store's operations, team, and performance.
Lead and inspire a team of 8-15 employees across all shifts.
Be the go-to person when coverage is needed-you'll typically work days but must be available for any shift, including evenings, overnights, weekends, and holidays.
Perform all duties of store employees including running the register, stocking, upselling, cleaning restrooms, and maintaining the lot and fuel pumps.
Coach team members to deliver excellent service and actively upsell promotions and key items.
Recruit, hire, and train new team members, focusing on growth, accountability, and teamwork.
Manage inventory, vendor orders, deliveries, and merchandising.
Handle all banking and cash deposits-must have a valid driver's license, reliable transportation, and insurance.
Maintain high standards for safety, cleanliness, food safety, and customer satisfaction.
Control expenses and labor hours while achieving store sales goals.
Execute all company programs and marketing initiatives.
Be willing to take on anything the store needs-including cross-training and stepping in to manage deli or QSR operations when necessary.
Other duties as assigned.
Why Join Us:
Competitive Salary: Your experience is valued with pay that reflects your leadership skills.
Performance-Based Bonuses: Your success translates directly to extra earnings.
Weekly Pay: Enjoy consistent, reliable pay every Friday.
401(k): Invest in your future on Day 1 of Employment
Paid Time Off & Holiday Pay: Recharge and enjoy key holidays with peace of mind.
Career Advancement: Take on a leadership role that builds your skills and opens doors for the future.
Pay Rate: $43,888-46,932/yr
Qualifications
Open availability with the ability to work any shift as needed, especially to cover unexpected call-outs.
A valid driver's license, access to a personal vehicle, and proof of insurance (required for bank deposits).
Retail or food management experience preferred.
Willingness to lead by example in all aspects of store operations, including cleaning, upselling, and frontline service.
Strong communication skills, integrity, and decisiveness.
Minimum age requirement:
18+ years old in AR, CT, FL, LA, MI, MA, MS, MO, NC, SC, TX, TN, AZ, and CO
21+ years old in all other states
Ability to pass a pre-employment drug screen and background check.
In Tennessee, must complete Topshelf Manager Training.
Exempt store managers are required to work a minimum of 52 hours a week.
If you're ready to lead a team towards success and be part of our exciting growth journey, we'd love to hear from you. Apply today and take the first step towards a rewarding career filled with opportunities and achievements!
Benefits: For information on benefits offered, please click on the hyperlink below. ***********************************
Equal Opportunity Employer
GPM Investments, LLC is an equal opportunity employer and does not discriminate in employment and personnel practices on the basis of race, sex, age, disability, religion, national origin, sexual orientation or any other basis prohibited by applicable law. Unlawful discrimination will not be a factor in any employment decision.
This Organization Participates in E-Verify
******************************************************************************************************
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
GPM Investments, LLC maintains a drug-free workplace
RequiredPreferredJob Industries
Retail