Patient Service Representative jobs at Nationwide Vision - 86 jobs

Job Description Founded in 2002, Bennett & Porter has grown into one of Arizonas fastest-growing financial and insurance firms. With certified professionals dedicated to excellence, we are consistently recognized as a leader in the industry. Our culture blends high performance with genuine care. Employees thrive in a supportive environment, where teamwork and mutual respect are central. We believe every role is equally important and treat our team like family. From company-wide luncheons to quarterly team events, we take pride in creating a workplace where people feel valued, motivated, and connected. We are seeking a Licensed Insurance Customer Service Representative to join our growing team. In this role, you will deliver exceptional service to our clients by managing policy changes, resolving billing issues, filing claims, and educating them on coverages. Youll be part of a collaborative team that values accuracy, professionalism, and a client-first mindset. Base Pay: $50,000$60,000 (based on experience) PTO & paid holidays Medical/dental/vision coverage (100% for employees) Profit sharing Monday-Friday schedule, evenings and weekends off, Monthly team lunches and quarterly activities Fully Remote work opportunity after 90 day in-office training period This is a rewarding opportunity to grow your career in a supportive, family-like environment while making a meaningful impact on clients. Apply today! Benefits Annual Base Salary + Bonus Opportunities Paid Time Off (PTO) Health Insurance Dental Insurance Vision Insurance Hands on Training Mon-Fri Schedule Evenings Off Weekends Off Holidays Off Profit Sharing Monthly Team Lunches Team Outings Responsibilities Service and manage an existing book of business with accuracy and care Process policy endorsements, audits, cancellations, and renewals File and track claims, assisting clients through resolution Educate policyholders on coverages, exposures, and exclusions Resolve billing issues and provide timely solutions Requirements Must have an active Property & Casualty insurance license to be considered for this role Must have prior customer service or insurance-related experience Strong organizational skills with attention to detail Excellent communication and problem-solving skills Team-oriented with a commitment to client satisfaction

Benefits: Competitive salary Opportunity for advancement Paid time off Training & development Compensation and Benefits: Competitive Annual Salary Additional training/development opportunities Paid Time Off The Customer Service Representative reports directly to the SpeedPro studio owner and is primarily responsible for developing and executing marketing campaigns to obtain new clients, while also helping to oversee and maintain the existing customer base. This is a full-time, early career position where you will be empowered to make decisions, execute programs and achieve results. You will also have the opportunity to develop new fundamental processes and initiatives; therefore, this role is best suited for someone that is interested in getting in on the ground floor and growing alongside the business. Core Functions: Serve as the primary point of contact for clients from initial inquiry through project completion Translating client needs into clear, executable project scopes for production teams, vendors, and installers Manage client expectations throughout the project lifecycle, proactively communicating status updates, timelines, and changes Source and coordinate vendors as needed, reviewing pricing and lead times to support margin and delivery requirements Utilize various digital marketing techniques (i.e., PPC) as well as more traditional marketing functions (i.e. direct mail) to increase lead generation Make follow-up calls to existing customers to ensure their satisfaction with end-products and to drive further business opportunities Oversee and develop content for blogs and social media accounts (Facebook, Instagram, LinkedIn, etc.) to generate awareness of the SpeedPro brand Maintain and update studio website as needed Drive a variety of lead development initiatives including list building and data mining programs, with the goal of scheduling client appointments Manage and utilize proprietary CRM (customer relationship management) system to track calls and meetings to prospective and existing customers Manage entire sales process from estimating to closing deals Other Required Skills: Highly motivated with a great attitude, and a desire to help others via an engaging personality and upbeat telephone personality Ability to maintain high level of engagement with customer base Exceptional time management and organizational skills Proactive and self-motivated to work independently and in a team environment Exceptional verbal and interpersonal communication skills Keen eye for visual design Professionalism, confidence, and willingness to roll-up sleeves and drive results Strong communication and listening skills Ideal Candidates Will Also Possess: 1+ year of prior customer service experience Prior inside sales a plus Proficient in Microsoft Office including Outlook Experience with Adobe products is a plus Experience with Corebridge is a plus Compensation: $35,000.00 - $50,000.00 per year Working at SpeedPro and in the large-format printing industry, gives you a chance to be creative. You will be hands-on, in the field, solving problems and meeting clients to make custom solutions every day. As a national brand, specializing in a variety of printed products, SpeedPro takes great pride in partnering with our long-term, satisfied clients. Our goal is to be considered an extension of each client's marketing team, and we collaborate with partners to determine the right solution for you and your business's end customer. At SpeedPro, we value the relationship between our clients and their customers and deliver quality work on time, every time. With a nationwide network of more than 130 studios, the same standard for excellence in printing, timeliness, and customer service is guaranteed. This is why we have an exceptional net promoter score with our clients of 96. Working at an independently owned and operated SpeedPro studio sets you up for a bright future. Studio employees experience a fast-paced work environment with new challenges and rewarding opportunities every day. If you are looking for a monotonous desk job, this is not the right job for you.

Responsible for supporting the company's sales goals through good customer service, maintaining quality relations with existing accounts, and providing sales coverage by performing the following duties: • Applies knowledge of company products/services to efficiently process customer information, and respond to inquiries and complaints in a diplomatic manner. • Builds and maintains quality relations with assigned customers. • Contacts customers via telephone or correspondence as frequently as necessary to meet goals. • Maintains updated, organized files on all assigned customers. • Completes and submits required documentation. • Contacts customers to obtain missing information or data to ensure an accurate customer database. • Traces and expedites late orders to ensure customer satisfaction. • Trains new Customer Service Representatives as requested. • Performs other related duties as assigned.

Job DescriptionWe are currently seeking an enthusiastic and motivated individual to immediately fill the position of Part Time Front Office/Customer Service. Hours are Monday through Friday from 10:00 am to 2:30 pm. Applicants must demonstrate a commitment to client satisfaction by communicating what is necessary in a genuinely friendly and professional fashion. Benefits Fun work environment. Paid training and ongoing professional development (certifications, courses,...etc.). Paid holidays and paid time off. Open door policy with your manager. Responsibilities Answer and direct incoming phone calls and be responsible for booking appointments. Manage designers appointment calendars in CRM. Greet visitors and assist with office support needs. Deliver administrative support for office staff, sales team, and production/installation department. Complete general office duties with strong verbal and written communication skills. Requirements No degree is needed. We are looking for candidates with office experience. Proficient in Microsoft Office. Excellent phone etiquette. Strong personal organizational skills. Strong work ethic. Strong verbal and written communication skills. Customer oriented, friendly and enthusiastic. Closets by Design - Overview Closets by Design is a nationally recognized leader in home organizing systems. We design, manufacture, and install a complete line of custom closets, home office furniture, media systems, wall-beds, garage cabinetry and more. Closets by Design - Our Values Serve Others Be a Problem Solver Trust the Process We respond to all candidates within 24 hours and complete hiring in 7 days.

The Customer Service Representative (CSR) is responsible for interacting with all customers, maintaining a friendly, positive, authentic, empathetic, and professional approach, to deliver a consistent Five-Star Customer Service Experience. The CSR reports to the Store Manager, in partnership with the Operations Supervisor/Manager. The CSR supports the welcome desk, cash wrap, systems/processes, inventory management, and daily routines to ensure the store is foundationally excellent and that the customer has an exceptional shopping experience. Essential Job Functions: Welcome all customers with genuine, and friendly enthusiasm over the phone, virtual chats and in person, communicate clearly and concisely by adapting your style to suit the customers by problem solving, excellent phone skills and resolving conflict. Use all systems to manage the customer flow to deliver Five-Star Customer Service experience. Maintain all service vows which include Being Prepared, Welcoming, ability to Meet the Needs & Be There for all customers, including all operational checklist task and meeting customers emotional and practical needs. Responsible for providing an exceptional service experience to multiple customers at one time and contribute to the store achievement of Five-Star Customer Service. Proactively address customer concerns with confidence. Know when to escalate and partner with leadership team. Communicate how alterations can play an important role in perfecting the dress for her event in partnership with Alterations. Promote all alteration services and personalization options. Maintain store-standards to support a flawless shopping experience. Maintain a high standard of dress to meet the Dress Code policy. Respond promptly to all customer questions providing product and service information. Build and maintain long-term relationships to meet and exceed customer satisfaction and loyalty. Engage in the inventory management procedures by processing orders, receiving, and ensuring first quality standards for all merchandise. Support all cash wrap behaviors and processes transactions with accuracy to make every customer feels celebrated. Assist with all sales promotions and visual updates. Other duties as assigned. Physical Demands: While performing the duties of this job, the employee is occasionally required to stand, walk, and sit for extended periods of time; reach for tools and objects with hands and arms; climb stairs; stoop, kneel, crouch, or crawl; and talk to and hear customers . The employee must occasionally lift to 25 pounds. The employee must be able to see up close and at a distance, as well as use peripheral vision and depth perception, and be able to look at, read, and use a computer, electronic devices, and phones for long periods of time. Education & Credentials: High school diploma or an equivalent degree or 1 -2 years prior retail experience in an apparel, service, or specialty store environment.

The Alterations Customer Service Representative (CSR) is a critical role for the successful operation of the Alterations department and completing tasks that contribute to providing superior customer service. The (CSR) is responsible for providing an A+ customer experience to David's Bridal customers S/he reports to the Store Manager. The Alterations CSR is responsible for task that may include welcoming and servicing customers, making appointments, answering phones, pressing garments, and/or ensuring that items are ready for pickups. Essential Job Functions: Welcome all customers with genuine, and friendly enthusiasm over the phone, virtual chats and in person, communicates clearly and concisely adapting style to suit customers by problem solving, excellent phone skills and resolving conflict. Use all systems to manage the customer flow to deliver five-star customer experience. Meet all service vows including, Prepare, Welcome, Meet Needs & Be There for all customers, includes all operational checklist task and meeting customers emotional and practical needs. Responsible for providing an exceptional service experience to multiple customers at one time and contributes to the store achievement of Five-Star Customer Service. Proactively address customer concerns with confidence. Know when to escalate and partner with leadership team. Effectively communicate how alterations can play an important role in perfecting the dress for her event in partnership with Alterations. Promote all alterations services and personalization options. Maintain store-standards (clean, organized, promotional readiness, store recovery) to support a flawless shopping experience. Maintain high dress code standards as required by the Dress Code policy. Greet and escort all alterations customers to and from alterations for appointments. Press, steam, and spot clean all merchandise. Follows quality control guidelines and inspects all garments altered/steamed/pressed to verify pristine condition before final delivery to customer. Build long-term relationships to meet and exceed customer satisfaction and loyalty. Support inventory management by processing special orders, pick-ups and first quality standards for all merchandise. Supports all cash wrap behaviors and processes transactions with accuracy to make sure every customer feels celebrated. Seeks assistance from the Alterations Manager to address customer issues that s/he is not able to resolve. Maintains a clean and well-organized alterations room. Performs duties and tasks as assigned by store management. Physical Demands: While performing the duties of this job, the employee is occasionally required to stand, walk, and sit for extended periods of time; reach for tools and objects with hands and arms; climb stairs; stoop, kneel, crouch, or crawl; ability to bend, twist and stand; move throughout the store; and talk to and hear customers. Manual dexterity to perform non-selling responsibilities, such as use of POS (Point of Sale) terminals, counting money, steaming garments, accessing computers and receiving or initiating telephone calls. Manual dexterity to sew an perform fittings to David's Bridal standards, as needed. Ability to lift/and or move up to 10 pounds. The employee must be able to see up close and at a distance, as well as use peripheral vision and depth perception, and be able to look at, read, and use a computer, electronic devices and phones for long periods of time. Education & Credentials: High school diploma or equivalent degree 1-2 years prior retail experience in an apparel or specialty store environment. Prior sewing experience is helpful. Prior experience with computerized POS (Point of Sale) system

Job DescriptionBenefits: Competitive salary Opportunity for advancement Paid time off Training & development Compensation and Benefits: Competitive Annual Salary Additional training/development opportunities Paid Time Off The Customer Service Representative reports directly to the SpeedPro studio owner and is primarily responsible for developing and executing marketing campaigns to obtain new clients, while also helping to oversee and maintain the existing customer base. This is a full-time, early career position where you will be empowered to make decisions, execute programs and achieve results. You will also have the opportunity to develop new fundamental processes and initiatives; therefore, this role is best suited for someone that is interested in getting in on the ground floor and growing alongside the business. Core Functions: Serve as the primary point of contact for clients from initial inquiry through project completion Translating client needs into clear, executable project scopes for production teams, vendors, and installers Manage client expectations throughout the project lifecycle, proactively communicating status updates, timelines, and changes Source and coordinate vendors as needed, reviewing pricing and lead times to support margin and delivery requirements Utilize various digital marketing techniques (i.e., PPC) as well as more traditional marketing functions (i.e. direct mail) to increase lead generation Make follow-up calls to existing customers to ensure their satisfaction with end-products and to drive further business opportunities Oversee and develop content for blogs and social media accounts (Facebook, Instagram, LinkedIn, etc.) to generate awareness of the SpeedPro brand Maintain and update studio website as needed Drive a variety of lead development initiatives including list building and data mining programs, with the goal of scheduling client appointments Manage and utilize proprietary CRM (customer relationship management) system to track calls and meetings to prospective and existing customers Manage entire sales process from estimating to closing deals Other Required Skills: Highly motivated with a great attitude, and a desire to help others via an engaging personality and upbeat telephone personality Ability to maintain high level of engagement with customer base Exceptional time management and organizational skills Proactive and self-motivated to work independently and in a team environment Exceptional verbal and interpersonal communication skills Keen eye for visual design Professionalism, confidence, and willingness to roll-up sleeves and drive results Strong communication and listening skills Ideal Candidates Will Also Possess: 1+ year of prior customer service experience Prior inside sales a plus Proficient in Microsoft Office including Outlook Experience with Adobe products is a plus Experience with Corebridge is a plus

PING, Inc., maker of PING golf equipment, is seeking Customer Service Representatives that will provide quality professional customer service that consistently exceeds Company standards of excellence and customer expectations. The position is directly responsible for creating, maintaining and improving customer relationships while interacting with customers on a daily basis during sales and product inquiry transactions. OUR MISSION: “To be the unquestioned leader in innovation, design, service and quality while providing an enjoyable environment for employees that allows them to fulfill their potential.” WE OFFER: Competitive benefits and compensation package Generous employee discount Robust wellness program with cash incentives Ride Share Programs Flexible time off YOU WILL: Answer inbound calls and emails from customers and sales representatives, quickly assesses customer needs and proactively provides solutions. Keep customers informed on the status of their order, reconcile errors in a cost-effective manner, resolve post-order issues such as returns and follows up to ensure all customer needs are fulfilled. Drive repeat business by providing, excellent service, accurate and thorough product and service knowledge to customers and through relationship building with customers. Where needed, act as liaison between customer and manufacturer, as well as between customer and freight carrier. Maintain thorough knowledge of PING products, services and the production process. Accept full responsibility for following through and resolving customer requests for service, including ship times when other departments or individuals are involved. Follow through on shipments and orders. Authorize returns and repairs for no-charge consideration. Partner with Credit Department and submit credit/debit requests and billing/shipment corrections as needed. Collaborate with the Customer Service Analyst Team to ensure accuracy of automated orders. Understand company credit process to research and answer inquiries regarding account balances and shipment problems. YOU HAVE: Requires a High School diploma or GED plus a minimum one year directly related Customer Service experience; OR an equivalent combination of education and experience. Customer Service Repair experience preferred. Must possess proficient computer knowledge, including PING's mainframe application. Skilled at consistently providing outstanding customer service, following through on responsibilities to customers and recovering from any errors made. Demonstrated ability to complete projects and assignments accurately, catching errors before completion, despite a large workload, competing demands and a fast-paced environment. Demonstrated ability to effectively communicate with customers. Possesses effective listening, speaking and writing skills. Skilled at adjusting communication style to meet audience needs and expectations. Ability to set priorities, plan and coordinate work activities and obtain and manage resources so that work objectives are accomplished on time. Demonstrated broad based knowledge of PING product offerings. Capable of and interested in continuous learning primarily focused on the business, customer service techniques and products sold at PING. Possess an intermediate level of computer literacy of Microsoft Office: Outlook, Word, Excel, and PowerPoint. Qualifications Behaviors Preferred Team Player: Works well as a member of a group Enthusiastic: Shows intense and eager enjoyment and interest Education Preferred High School or better. Experience Preferred 1 year: Customer Service

The Alterations Customer Service Representative (CSR) is a critical role for the successful operation of the Alterations department and completing tasks that contribute to providing superior customer service. The (CSR) is responsible for providing an A+ customer experience to David's Bridal customers S/he reports to the Store Manager. The Alterations CSR is responsible for task that may include welcoming and servicing customers, making appointments, answering phones, pressing garments, and/or ensuring that items are ready for pickups. Essential Job Functions: Welcome all customers with genuine, and friendly enthusiasm over the phone, virtual chats and in person, communicates clearly and concisely adapting style to suit customers by problem solving, excellent phone skills and resolving conflict. Use all systems to manage the customer flow to deliver five-star customer experience. Meet all service vows including, Prepare, Welcome, Meet Needs & Be There for all customers, includes all operational checklist task and meeting customers emotional and practical needs. Responsible for providing an exceptional service experience to multiple customers at one time and contributes to the store achievement of Five-Star Customer Service. Proactively address customer concerns with confidence. Know when to escalate and partner with leadership team. Effectively communicate how alterations can play an important role in perfecting the dress for her event in partnership with Alterations. Promote all alterations services and personalization options. Maintain store-standards (clean, organized, promotional readiness, store recovery) to support a flawless shopping experience. Maintain high dress code standards as required by the Dress Code policy. Greet and escort all alterations customers to and from alterations for appointments. Press, steam, and spot clean all merchandise. Follows quality control guidelines and inspects all garments altered/steamed/pressed to verify pristine condition before final delivery to customer. Build long-term relationships to meet and exceed customer satisfaction and loyalty. Support inventory management by processing special orders, pick-ups and first quality standards for all merchandise. Supports all cash wrap behaviors and processes transactions with accuracy to make sure every customer feels celebrated. Seeks assistance from the Alterations Manager to address customer issues that s/he is not able to resolve. Maintains a clean and well-organized alterations room. Performs duties and tasks as assigned by store management. Physical Demands: While performing the duties of this job, the employee is occasionally required to stand, walk, and sit for extended periods of time; reach for tools and objects with hands and arms; climb stairs; stoop, kneel, crouch, or crawl; ability to bend, twist and stand; move throughout the store; and talk to and hear customers. Manual dexterity to perform non-selling responsibilities, such as use of POS (Point of Sale) terminals, counting money, steaming garments, accessing computers and receiving or initiating telephone calls. Manual dexterity to sew an perform fittings to David's Bridal standards, as needed. Ability to lift/and or move up to 10 pounds. The employee must be able to see up close and at a distance, as well as use peripheral vision and depth perception, and be able to look at, read, and use a computer, electronic devices and phones for long periods of time. Education & Credentials: High school diploma or equivalent degree 1-2 years prior retail experience in an apparel or specialty store environment. Prior sewing experience is helpful. Prior experience with computerized POS (Point of Sale) system

The Biller is responsible for accurately preparing, reviewing, and processing invoices for business-to-business customers in the hazardous waste management industry, utilizing NetSuite ERP as the primary billing and financial platform. This role requires strong attention to detail, understanding of environmental services billing structures, and coordination with operations, sales, customer service and accounting teams to ensure timely and accurate invoicing. Key Responsibilities * Invoice Preparation & Processing * Generate and review customer invoices in NetSuite, ensuring all charges (pickup, disposal, transportation, labor, materials, surcharges, taxes, etc.) are accurate and properly coded. * Validate service order data against manifests, service tickets, or field logs before invoicing. * Apply customer-specific pricing structures, contracts, and billing terms. * Monitor recurring billing schedules and ensure invoices are issued within designated timeframes. * Revenue Reconciliation & Documentation * Verify that billed amounts align with contract terms and operational data. * Work closely with operations to reconcile discrepancies between manifests, service records, and billing data. * Maintain organized digital billing records and ensure audit-ready documentation. * Customer Account Management * Respond promptly to customer billing inquiries and resolve discrepancies professionally. * Coordinate with the Accounts Receivable team to address disputed invoices or delayed payments. * System & Process Management * Utilize NetSuite ERP to manage billing workflows, journal entries, and custom reports. * Support billing process improvements, automation, and NetSuite system enhancements. * Collaborate with IT or NetSuite administrators to resolve system issues and ensure data integrity. * Compliance & Industry Standards * Ensure all billing complies with hazardous waste regulations, including DOT, EPA, and state-specific requirements. * Uphold confidentiality, accuracy, and consistency in handling sensitive business and client information. Qualifications Required: * 2+ years of billing or accounting experience in a B2B or industrial services environment. * Hands-on experience with NetSuite (billing, AR, reporting modules). * Strong understanding of invoice cycles, contract terms, and revenue reconciliation. * Proficiency in Excel, Outlook, and other standard business tools. * Excellent communication and problem-solving skills. * Detail-oriented and organized, with the ability to manage multiple deadlines. Preferred: * Experience in hazardous waste, environmental services, or construction industries. * Familiarity with EPA waste codes, manifests, and transportation documentation. * Knowledge of automated billing processes and ERP integrations. Performance Metrics * Invoice accuracy rate (target 99%+) * Billing cycle time and turnaround efficiency * Customer satisfaction on billing-related inquiries * Compliance and audit readiness Compensation & Benefits * Competitive salary commensurate with experience * Health, dental, and vision insurance * 401(k) with employer match * Paid time off and holidays Pay: $20.52 Hourly DOE The compensation for the role will depend on several factors, including the candidate's qualifications, work experience, competencies, and skills, and may fall outside of the range shown. Crystal Clean LLC is an Equal Opportunity Employer. Crystal Clean expressly values diversity, equity, and inclusion, and encourages the applications of individuals from diverse backgrounds, so that Crystal Clean reflects the communities and customers that we serve.

The acquisitions department for Mark Auto Group is looking to add a member to their team! You will be responsible for reaching out to new and existing customers to schedule appraisal appointments, assist with daily acquisitions procedures, and managing the social media presence for the Buying Center. BENEFITS Opportunity for further growth and training within the department Flexible schedule PTO Package Full medical and dental benefits 401K with company match Friendly & professional atmosphere with weekly lunches provided RESPONSIBILITIES Reaching out to new and existing customers via phone, email, or text to schedule appraisal appointments Professionally greeting all customers and potential sellers Assisting with vehicle inspection prep and negotiations Establishing and managing an effective social media presence PREFERRED QUALIFICATIONS Customer service and phone experience Automotive industry experience Call center or collections experience Familiarity with Word and Excel REQUIREMENTS Must have a valid drivers license Must pass background check and drug screening Must be reliable, coachable, and accountable! Mark Auto Group is a family run auto dealership that has been operating in the valley for over 20 years. We pride ourselves on creating an enjoyable environment for both customers and employees alike! We look forward to hearing from you.

Job Description Type: Full Time Overtime Exempt: Yes Reports To: ARMADA HQ Travel Requirement: YES, nationwide to support onsite credentialing operations as mission needs require. Security Clearance Required: N/A *************CONTINGENT UPON AWARDING OF GOVERNMENT CONTRACT******** Credentialing Specialists will provide credentialing service and support to operate IRS credentialing sites utilizing the GSA scheduling tool to manage credentialing appointments, run reports through the USAccess system, and use credentialing equipment to conduct post issuance and enrollment activities. These duties and responsibilities include, but are not limited to the following: Duties & Responsibilities: The Credentialing Specialists shall: View, manage, and check daily appointments in time trade scheduling tool Credentialing Specialists shall perform enrollment and Issuance of Identification Cards to include PIV/Smart IDs, Access Cards, PAC Cards, issue and activate SmartID Cards, Perform Certificate Rekey, Pin Reset, and Card Update Credentialing Specialists shall perform card inventory and log cards on the Credential Inventory Tool (CIT) Store cards in a lockable container (file cabinet) Credentialing Specialists shall contact employees and contractors to schedule pick-up and activate SmartID Credentialing Specialists shall issue PAC Cards and Access Cards Issue Pocket Commission Credentials Collect SmartID Cards and PAC Cards; return terminated credentials to the Security Officer for destruction Credentialing Specialists shall keep a log of Cards issued and collected Perform Registrar and Activator duties as required Credentialing Specialists shall perform Card Custodian duties Credentialing Specialists shall mail SmartID Cards to Light Activation Kit Operators Applicant Communications regarding credential status Credentialing Specialists shall take photo, capture digital signatures, and assemble Pocket Commission inserts, and other ID Media duties as directed by ICAM Credentialing Specialists shall perform IRS credentialing functions and may be required to travel up to 40% of their annual work hours to support IRS credentialing and activation efforts. Short-term shiftwork to support the standard workday, night shift and weekend hours, shall be required Other duties as assigned. Knowledge, Skills, and Abilities (KSAs): Ability to complete required online credentialing training and maintain compliance with PIV-II SmartID credential requirements. Knowledge of ICAM and USAccess credentialing processes, including enrollment, activation, and verification procedures. Ability and willingness to travel nationwide to support onsite credentialing operations as mission needs require. Knowledge of credentialing hardware such as FCUs, MCUs, and LAKs. Knowledge of PII handling and federal credentialing policies. Skill in managing daily credential operations, workstations and equipment. Strong customer service and communication skills. Skill in preparing and submitting daily site reports. Strong attention to detail and documentation accuracy. Ability to follow federal credentialing standards and procedures. Minimum/General Experience: Experience with or ability to complete USAccess Registrar and Activator training or a comparable credentialing program. Experience preparing, reviewing, and submitting required reports and documentation in accordance with established procedures. Ability and willingness to travel nationwide to support onsite credentialing operations as mission needs require. Minimum Education: High School Diploma, or equivalent Disclaimer: The above information has been designed to indicate the general nature and level of work to be performed. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the contractor assigned to this position. Applying: If you feel you have the knowledge, skills and abilities for this position visit our careers page at ****************** Special Notes: Relocation is not available for these jobs. ARMADA provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. ARMADA complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Job DescriptionDescription: Job Type: Part-time Pay: $17-$25 per hour (DOE) Job Schedule: Weekdays, 2-3 hours shifts, 5 days a week, after 5 pm, flexible shifts A2Z Workforce Solutions is currently seeking a Prior Auth Specialist for a small community retail pharmacy located in Mesa, AZ. Our pharmacy cares about quality customer service. We are looking for someone with prior experience to work 5 days a week after 5 pm, Monday - Friday. Job Responsibilities and Tasks: - Entering Prior Auth Information - Navigating through Chart Notes to input information - Answering Clinical Questions - Following up on PA Approvals or Denials Requirements Basic Qualifications • Prior Experience processing Prior Auth's Preferred Qualifications • Prior Experience processing Prior Auth's through CoverMyMeds, will also need some medical background and experience doing clinical questions Benefits: • None License/Certification: • None Requirements: Prior Experience processing Prior Auth's through CoverMyMeds, will also need some medical background and experience doing clinical questions

About the role See yourself starting a new career journey? As a Patient Service Coordinator at MyEyeDr. you play an essential role by providing personalized patient experiences through the coordination and management of our front desk during check in/out. No optical experience? No problem! You will be provided training and tools needed to learn about an industry that delivers our patients a best-in-class experience to help them see and live their best lives. Join our team today and help provide the highest quality vision care for our patients. This role reports to the Office General Manager. Some weekend and evening shifts required. You Will * Provide patients a personalized check in/out process experience that creates a timely, seamless, and positive experience * Become a subject matter expert in insurance plans to help verify and educate patients on options as they check in/out for appointments * Assist in appointment confirmations and patient outreach in partnership with Doctor availability * Be a multitasker by managing multiple phone lines, greeting patients and walk ins, scheduling appointments and assisting office staff duties as needed * Have the ability to at times cross train to other office support roles such as Eyewear Consultants and Optometric Technicians (Varies by office needs) * Collaborate with doctor(s) and team members to provide seamless patient experience About You * Experience in a front desk, reception, or customer facing role supporting administrative duties and clerical tasks * Organized, can easily prioritize multiple tasks under pressure, while providing best in class service to patients and office staff * Flexible, nimble and agile mindset with the ability to wear multiple hats * Friendly, caring, and patient-centric person who thrives in a fast-paced environment * Team player who is willing to collaborate to provide the best patient experience * Computer Savvy with excellent oral and written communication skills * Professional attitude and ability to problem solve and respond to patient service requests Growth With Us * Grow and develop your career through role specific training programs * Be offered an opportunity to earn bonuses and commission (role specific) * Participate in a comprehensive benefits package including medical and dental coverage, tax-free savings plans, life insurance and more * Participate in our Vision coverage and associate discounts on our products * Participate in our 401K with competitive company match * Accrue PTO and paid holidays from day one Introduction | MyEyeDr. How do you see yourself today? Are you looking for that unique opportunity where you can make a difference in the lives of the patients we serve? MyEyeDr. is a high-growth, premier healthcare company: a total vision care concept with a unique retail experience. Our trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction. Our business model is unlike others in the industry: we make healthcare accessible by welcoming all insurance and providing a great selection of stylish eyewear that meets the diverse needs of our patients. This role provides a chance for you to build your professional career with an organization that is purposeful and whose values drive actions. You would have the opportunity to prioritize the care of our associates and our patients, to connect the knowledge of our talented teams to our patients' needs, and to work in a fun, inclusive environment as part of a collaborative team. We are in search of that unique individual who is inspired by a career focused on helping others and providing quality care while continuously growing professionally and improving MyEyeDr. in meaningful ways. If this is you, we encourage you to apply so you can get your journey started with MyEyeDr. where you can help people see, look, and be their very best. MyEyeDr. is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. MyEyeDr. will not tolerate discrimination or harassment based on any of these characteristics.

About the role See yourself starting a new career journey? As a Patient Service Coordinator at MyEyeDr. you play an essential role by providing personalized patient experiences through the coordination and management of our front desk during check in/out. No optical experience? No problem! You will be provided training and tools needed to learn about an industry that delivers our patients a best-in-class experience to help them see and live their best lives. Join our team today and help provide the highest quality vision care for our patients. This role reports to the Office General Manager. Some weekend and evening shifts required. You Will Provide patients a personalized check in/out process experience that creates a timely, seamless, and positive experience Become a subject matter expert in insurance plans to help verify and educate patients on options as they check in/out for appointments Assist in appointment confirmations and patient outreach in partnership with Doctor availability Be a multitasker by managing multiple phone lines, greeting patients and walk ins, scheduling appointments and assisting office staff duties as needed Have the ability to at times cross train to other office support roles such as Eyewear Consultants and Optometric Technicians (Varies by office needs) Collaborate with doctor(s) and team members to provide seamless patient experience About You Experience in a front desk, reception, or customer facing role supporting administrative duties and clerical tasks Organized, can easily prioritize multiple tasks under pressure, while providing best in class service to patients and office staff Flexible, nimble and agile mindset with the ability to wear multiple hats Friendly, caring, and patient-centric person who thrives in a fast-paced environment Team player who is willing to collaborate to provide the best patient experience Computer Savvy with excellent oral and written communication skills Professional attitude and ability to problem solve and respond to patient service requests Growth With Us Grow and develop your career through role specific training programs Be offered an opportunity to earn bonuses and commission (role specific) Participate in a comprehensive benefits package including medical and dental coverage, tax-free savings plans, life insurance and more Participate in our Vision coverage and associate discounts on our products Participate in our 401K with competitive company match Accrue PTO and paid holidays from day one Introduction | MyEyeDr. How do you see yourself today? Are you looking for that unique opportunity where you can make a difference in the lives of the patients we serve? MyEyeDr. is a high-growth, premier healthcare company: a total vision care concept with a unique retail experience. Our trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction. Our business model is unlike others in the industry: we make healthcare accessible by welcoming all insurance and providing a great selection of stylish eyewear that meets the diverse needs of our patients. This role provides a chance for you to build your professional career with an organization that is purposeful and whose values drive actions. You would have the opportunity to prioritize the care of our associates and our patients, to connect the knowledge of our talented teams to our patients' needs, and to work in a fun, inclusive environment as part of a collaborative team. We are in search of that unique individual who is inspired by a career focused on helping others and providing quality care while continuously growing professionally and improving MyEyeDr. in meaningful ways. If this is you, we encourage you to apply so you can get your journey started with MyEyeDr. where you can help people see, look, and be their very best. MyEyeDr. is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. MyEyeDr. will not tolerate discrimination or harassment based on any of these characteristics.

The Customer Service Representative will receive inbound service calls from existing and prospective clients, internal and external departments. While interacting with customers, the Representative will answer inquiries, resolve issues, respond to customer requests, uncover and explore sales opportunities for additional products and services and make qualified sales referrals. Works independently in servicing customers on a wide variety of products and services. Works with various departments to reconcile customer issues while attempting to limit future occurrences. Essential Job Responsibilities: Assist customers with account inquiries, servicing needs and issue resolution. Consistently deliver customer service that is knowledgeable, patient, prompt, empathetic and courteous. Research and provide verification and documentation of customer issues and resolution. Represent our customers in resolving issues by contacting other departments of expertise as needed. Build rapport and strengthen customer relationships while servicing customer needs. Maintain a thorough knowledge and understanding of First Niagara products and services. Effectively educates customers on the features and benefits of First Niagara products and services and is able to identify and recognize customer needs and opportunities to offer additional or enhance current products and services. Effectively recognize and act upon client retention opportunities. Provides customers first call resolution by coordinating and following up with other departments or lines of business as appropriate. Refer customer to appropriate department for sale closure. Meets and exceed established sales and production goals while contributing to the overall sales success of the team, Contact Center, and First Niagara. Adheres to established center and First Niagara policies and procedures related to servicing, sales, regulatory compliance and quality. Acts as a peer partner to other Contact Center employees, including recently hired employees. Provide guidance and assistance to less experienced representatives in person or via telephone. Works collaboratively in a team environment to achieve team, department, and business commitments Shows initiative and takes action with an appropriate level of independence. Supports and participates in changes to policies and procedures and is supportive of management decisions. Receptive to coaching and feedback, possess desire to meet/exceed goals and solve customer issues in a fast paced environment. Demonstrates flexibility in working additional hours based on business needs. Desired Skills and Experience Requirements: HS diploma or GED Minimum 1 year of Customer Service and/or Call center experience. Evening and weekend availability preferred. Ability to communicate effectively and clearly, both orally and in writing. Ability to communicate effectively and professionally with others, including exhibiting a courteous and conscientious business- like manner in the workplace Aptitude for working in a confidential and organized environment Must be able to represent department and First Niagara in a professional manner through actions and appearance. Must be able to attend a paid training program. Must demonstrate flexibility in working evening and weekend shifts. Predictable and reliable attendance and punctuality are essential functions of this position

Moon Valley Nurseries is seeking a highly organized and detail-oriented Scheduling Coordinator to support our fast-paced and growing Tree Care Division. This role plays a critical part in ensuring smooth day-to-day operations by providing organized scheduling and communications with the leadership and field teams. The ideal candidate will be a proactive problem-solver with strong communication skills, excellent time management, and the ability to manage multiple priorities. Key Duties and Responsibilities Operational & Administrative Support Focusing on customer service, project scheduling, coordinating, routing for the crews and technicians and scheduling residential clients with new consultations. Scheduling clients will be a daily focus, managing the backlog for your designated area of support, being heavily focused and involved with the daily operations. Assist in driving strong productivity, good culture and top client interactions. Customer Service & Communication Communicate with customers regarding scheduling, complete daily follow-ups through emails and texts with clients, along with general inquiries as needed. Manage and follow through with any needed communications with the team and clients, this will be dictated by each situation and will need a high level of attention. Qualifications Qualifications: Knowledge, Skills & Abilities 2+ years of administrative scheduling experience, preferably in a field services, landscaping, tree care, pest control, construction crews, and other similar environments. Proficiency in Microsoft Office Suite (Excel, Outlook, Word) and Google Workspace. Strong organizational, multitasking, and problem-solving skills. Excellent written and verbal communication skills. Ability to thrive in a fast-paced, team-oriented environment. Bilingual in English and Spanish is a plus This is not an exhaustive list of responsibilities. We work collaboratively and new responsibilities may be assigned over time. Education Highschool Diploma or equivalent experience Physical requirements/Working Conditions While performing the duties of this job, the employee is regularly required to talk and hear. This position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing all day. The employee must frequently lift and/or move items over 15 pounds. Able to work outdoors for extended periods of time in possibly extreme conditions, including rain, heat, sun, and wind. OTHER Subject to MVR and criminal background check (In accordance with applicable fair chance laws, rules, and regulations) About Us Moon Valley Nurseries is the largest grower of box trees and palms in North America, and is an industry leader and high growth company that offers competitive salaries with exceptional employee benefits including medical insurance, 401(k), holidays, and PTO to all eligible employees. We are an equal employment opportunity employer. We are a drug free workplace. #MVNTREECARE

The Patient Coordinator is the primary person responsible for providing exceptional patient care and ensuring optimal operational flow. The Patient Coordinator will welcome patients into the practice, schedule patients, verify and submit insurance, and work with the patients through options to ensure they can receive prescribed treatment plans. The incumbent reports to the Area Manager and will have 2-5 years customer service experience. This is a non-exempt position. Essential Functions Deliver exceptional customer service to ImmediaDent patients while maintaining efficient flow of practice operations. Discuss treatment plans with patients and work through financial arrangements to ensure they can get the treatment they need. Schedule follow-up visits with ImmediaDent practitioners. Maintain responsibility for the accuracy and confidentiality of patients' electronic and paper records. Schedule patients according to prescribed protocol, balancing walk-in patients and those with appointments, keeping operational capacity in mind. Verify patient level of insurance coverage, assist patients in determining payment options, and prepare claims for insured patients. Collect and post patient payments and ensure strict adherence to cash management procedures. Ensure comfort and cleanliness of reception and office areas. Foster team spirit by actively participating and contributing to daily huddles and team meetings. Support Practice Manager/Area Manager and clinical team with assigned tasks. Minimum Qualifications 2-5 years proven exceptional customer service experience High School Diploma/GED required Some college coursework preferred Self-motivated with the willingness to exceed patient expectations Demonstrated adaptability and flexibility with changes in workload Ability to work in a fast paced environment while maintaining a positive attitude Strong oral and written communication skills Previous experience using computers (Word, Excel, and dental software is a plus) Must be willing to work flexible shifts including weekends

A Front Office Specialist is trained to act as the first point of contact, setting the tone for a world class Total Patient Experience. This employee will also perform the necessary administrative responsibilities needed to create a smooth check-in/out experience for patients. LOCATION Work is primarily performed in a standard office or clinical setting. However, travel to other locations may be required to carry out essential job duties and responsibilities ESSENTIAL DUTIES AND RESPONSIBILITIES Embrace and execute our Total Patient Experience to build relationships with all patients while delivering great service and support. Provide exceptional customer service during every patient encounter (in person or via phone). Display a professional attitude, greet patients promptly with a smile, and thank them when they leave. Answer phones (both external and internal); assure prompt, courteous service at all times. Practice urgency at all times with consideration to the patient's time, as well as doctor's time and schedule. Double check insurance authorizations to ensure completion and build accurate flow sheets. Check out patients and collect correct payments according to procedures. Manage patient flow in the office and ensure communication to maximize efficiency and customer service. Complete daily reconciliations / close day / countdown cash drawer. Comply with all company policies and procedures, including HIPAA. General office duties and cleaning to be assigned by the manager. QUALIFICATIONS Previous medical office experience preferred; previous ophthalmic experience strongly preferred. Minimum of 1 year in a position interacting with customers/patients or the equivalent combination of education and experience Favorable result on background check as required by state Must be able to provide proof of identity and right to work in the United States EDUCATION AND/OR EXPERIENCE High school diploma or GED required LICENSES AND CREDENTIALS None SYSTEMS AND TECHNOLOGY Proficient in Microsoft Excel, Word, PowerPoint, Outlook PHYSICAL REQUIREMENTS This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25-50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity-including color, depth, peripheral vision, and the ability to adjust focus-is required 100% of the time. Occasional driving or climbing may also be necessary. If you need assistance with this application, please contact **************. Please do not contact the office directly - only resumes submitted through this website will be considered. EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. NOTE: s are intended to be accurate reflections of those principal job elements essential for making fair pay decisions about jobs. Nothing in this job description restricts management right to assign or reassign duties and responsibilities to this job at any time.