Front Office Specialist - Training Provided!
Patient service representative job at Nationwide Vision
A Front Office Specialist is trained to act as the first point of contact, setting the tone for a world class Total Patient Experience. This employee will also perform the necessary administrative responsibilities needed to create a smooth check-in/out experience for patients.
LOCATION 1495 N Higley Road Gilbert AZ
Work is primarily performed in a standard office or clinical setting. However, travel to other locations may be required to carry out essential job duties and responsibilities
ESSENTIAL DUTIES AND RESPONSIBILITIES
Embrace and execute our Total Patient Experience to build relationships with all patients while delivering great service and support.
Provide exceptional customer service during every patient encounter (in person or via phone).
Display a professional attitude, greet patients promptly with a smile, and thank them when they leave.
Answer phones (both external and internal); assure prompt, courteous service at all times.
Practice urgency at all times with consideration to the patient's time, as well as doctor's time and schedule.
Double check insurance authorizations to ensure completion and build accurate flow sheets.
Check out patients and collect correct payments according to procedures.
Manage patient flow in the office and ensure communication to maximize efficiency and customer service.
Complete daily reconciliations / close day / countdown cash drawer.
Comply with all company policies and procedures, including HIPAA.
General office duties and cleaning to be assigned by the manager.
QUALIFICATIONS
Previous medical office experience preferred; previous ophthalmic experience strongly preferred.
Minimum of 1 year in a position interacting with customers/patients or the equivalent combination of education and experience
Favorable result on background check as required by state
Must be able to provide proof of identity and right to work in the United States
EDUCATION AND/OR EXPERIENCE
High school diploma or GED required
LICENSES AND CREDENTIALS
None
SYSTEMS AND TECHNOLOGY
Proficient in Microsoft Excel, Word, PowerPoint, Outlook
PHYSICAL REQUIREMENTS
This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25-50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity-including color, depth, peripheral vision, and the ability to adjust focus-is required 100% of the time. Occasional driving or climbing may also be necessary.
If you need assistance with this application, please contact **************. Please do not contact the office directly - only resumes submitted through this website will be considered.
EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
NOTE: s are intended to be accurate reflections of those principal job elements essential for making fair pay decisions about jobs. Nothing in this job description restricts management right to assign or reassign duties and responsibilities to this job at any time.
Auto-ApplyLicensed Insurance Customer Service Rep
Scottsdale, AZ jobs
Job Description
Founded in 2002, Bennett & Porter has grown into one of Arizonas fastest-growing financial and insurance firms. With certified professionals dedicated to excellence, we are consistently recognized as a leader in the industry. Our culture blends high performance with genuine care. Employees thrive in a supportive environment, where teamwork and mutual respect are central. We believe every role is equally important and treat our team like family. From company-wide luncheons to quarterly team events, we take pride in creating a workplace where people feel valued, motivated, and connected.
We are seeking a Licensed Insurance Customer Service Representative to join our growing team. In this role, you will deliver exceptional service to our clients by managing policy changes, resolving billing issues, filing claims, and educating them on coverages. Youll be part of a collaborative team that values accuracy, professionalism, and a client-first mindset.
Base Pay: $50,000$60,000 (based on experience)
PTO & paid holidays
Medical/dental/vision coverage (100% for employees)
Profit sharing
Monday-Friday schedule, evenings and weekends off,
Monthly team lunches and quarterly activities
Fully Remote work opportunity after 90 day in-office training period
This is a rewarding opportunity to grow your career in a supportive, family-like environment while making a meaningful impact on clients. Apply today!
Benefits
Annual Base Salary + Bonus Opportunities
Paid Time Off (PTO)
Health Insurance
Dental Insurance
Vision Insurance
Hands on Training
Mon-Fri Schedule
Evenings Off
Weekends Off
Holidays Off
Profit Sharing
Monthly Team Lunches
Team Outings
Responsibilities
Service and manage an existing book of business with accuracy and care
Process policy endorsements, audits, cancellations, and renewals
File and track claims, assisting clients through resolution
Educate policyholders on coverages, exposures, and exclusions
Resolve billing issues and provide timely solutions
Requirements
Must have an active Property & Casualty insurance license to be considered for this role
Must have prior customer service or insurance-related experience
Strong organizational skills with attention to detail
Excellent communication and problem-solving skills
Team-oriented with a commitment to client satisfaction
Customer Service Representative
Tucson, AZ jobs
It's more than just water. FIJI Water is known for its iconic square bottle and unique mineral profile. Since 1996, FIJI Water has embodied what it means to be Earth's Finest Water and is sold worldwide. FIJI Water is committed to doing business responsibly and seeking opportunities to make a difference. This means investing in sustainability, the environment, and local communities to enable positive change.
The role of the Customer Service Representative is pivotal in ensuring seamless order processing and exceptional support for customers worldwide. This position requires a highly skilled and detail-oriented professional capable of anticipating customer needs, addressing service concerns, and delivering innovative, tailored solutions to a variety of challenges. By leveraging a thorough understanding of the company's customer service policies and extensive product knowledge, the representative will provide quick, accurate assistance, enhancing customer satisfaction and fostering loyalty. Joining our team means contributing to a dynamic and growing business while consistently exceeding customer expectations.
This position will be based at our Tucson, AZ office. We work a hybrid schedule with an in-office requirement Monday-Wednesday and the option to work remotely on Thursday and Friday.
Job Description
Manage/Enter daily incoming orders for the North America Market
Close shipped orders daily
Review/update daily open orders report
Conduct monthly closing
Expedite all orders in-order to acquire on time delivery
Process non-revenue orders for Special Events/Samples/Quality/PR within 24 hours
Process domestic and international Disposal Orders and ensure accuracy
Participate in weekly meetings with PR Team
Process Return Material Authorization requests and address issues in a timely manner
Address and resolve delivery issues, product quality concerns, or service complaints in a timely manner
Keep detailed records of customer orders, invoices, and communications for easy access and audit purposes
Create order or delivery reports for internal teams and customers to provide insights and ensure transparency
Liaison with logistics, warehouse, and sales teams to meet customer requirements and ensure satisfaction
Build strong relationships with DSD customers to understand their needs and proactively address potential issues
Responsible for maintaining a high level of professionalism and working to establish a positive rapport with every customer
Communicate solutions, successes, and opportunities to the Customer Service Manager
Support overall supply chain planning, sales operations and expansion projects
Communicate with Sales team via telephone/email in-order to provide information about products and services
Maintain a world class customer service relationship with our customers
Perform other duties as required
Qualifications
Minimum of 1-3 work experience
Ability to work independently
Excellent problem-solving skills
Ability to remain professional and courteous with customers at all times
Highly organized and detail oriented
Ability to handle multiple projects simultaneously
Strong leadership, relationship building
Excellent verbal and written communication skills
Master-level proficiency in Excel including pivot tables, v-lookup formulas, graph creation and other essential skills
High level of proficiency in Word, Power Point, MS Outlook
Experience with order management systems (Oracle highly preferred)
BS/BA required; preferably in Logistics Management, Supply Chain Management, Mathematics, Accounting, Finance or Business Management
Additional Information
Thriving Wellness Community: Access to top-notch medical coverage comprehensive vision and dental plans, and a 401k with match eligibility to secure your financial future and including:
24/7 online physician consultations
virtual mental health resources
life coaching
engaging employee community groups
cash rewards for healthy habits and fitness reimbursements
library of on-demand fitness videos
Career Advancement Opportunities: Unlock your potential with clear paths for career progression and internal mobility across our diverse family of brands and business units.
Focused Learning and Development: Grow as a leader with our dedicated Learning and Organizational Development department, offering extensive resources like People Manager and leadership training, webinars, and eLearning courses.
Empowering Mentorship Program: Connect with colleagues through our company-wide mentorship program to share goals, overcome challenges, and drive your career forward.
Continuous Improvement Training: Participate in training that empowers all employees to learn and implement concepts that drive significant, positive change in the workplace.
Building a Healthy Society: To date, our co-Founders Lynda and Stewart Resnick, through their foundations and The Wonderful Company, have invested more than $2.5 billion in education, health and wellness, community development, and sustainability initiatives across California's Central Valley, Fiji, and the world. In 2025, Wonderful ranked as #1 in PEOPLE's “100 Companies That Care” list and was named one of Fortune magazine's 100 Best Companies to Work For. To learn more about our corporate social responsibility efforts, visit csr.wonderful.com.
Giving Back to the Community: Make a difference with Wonderful Giving, allowing you to allocate company-provided funds to up to three charities of your choice, and join Wonderful Neighbor to contribute to group service projects within our local communities.
FIJI Water, natural artesian water bottled at the source in Viti Levu (Fiji islands), is the No. 1 premium imported bottled water in the United States. FIJI Water is the water of choice among discerning consumers and top chefs. Widely available at fine restaurants and hotels, all major retail channels and through a convenient home/business delivery service, FIJI Water has expanded globally to more than 90 countries. To discover Earth's Finest Water , please visit ****************** like us on Facebook, or follow us on Instagram or Twitter.
FIJI Water is part of The Wonderful Company, a successful, fast-growing privately held $6 billion company with 10,000 employees worldwide. The Wonderful Company's connection to consumers has health at its heart and giving back in its DNA. The company has a long-standing commitment to corporate social responsibility, including more than $1 billion invested in environmental sustainability; $65 million in charitable giving, education initiatives, and innovative health and wellness programs each year; and $143 million toward the construction of two charter school campuses in California's Central Valley. To view the current Corporate Social Responsibility report, visit csr.wonderful.com.
The Wonderful Company is an Equality Opportunity Employer that provides opportunities for advancement. We are committed to creating a diverse workforce that embodies a deep culture of acceptance, equity, and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories.
EEO is the law - click here for more information
#LI-DNI
EEO is the law - click here for more information
Customer Service Representative I
Phoenix, AZ jobs
Who We Are
Founded in 2017, SmartRent, Inc. (NYSE: SMRT) is the leading provider of smart home and property operations solutions for the rental housing industry. We're doing big things in the proptech world! SmartRent has been recognized as a winner of HousingWire's Tech100 Real Estate awards in 2021, 2022, and 2023 for the most innovative tech company serving the mortgage and real estate industries; named on Deloitte's 2023 Technology Fast 500™ list of fastest-growing companies -and we're just getting started.
Job Description
SmartRent is looking for Customer Service Representatives to provide excellent customer service to our growing user base. This user base includes Property Managers, Leasing Agents, Maintenance Technicians, and everyday Renters. We pride ourselves in providing amazing support to our rapidly growing user base and strive to go above and beyond for our customers. We measure our team's success in terms of how responsive we are and how many expressions of gratitude we get from customers. You'll play a crucial role in maintaining our friendly and personal rapport with our customers while our company scales in size.
Responsibilities
Answering calls from our customers and identifying initial issues.
Successfully resolving customer requests via email, phone and chat while utilizing a varied set of ticketing, content and task management tools.
Identifying and tasking issues which require involvement from our Engineering team.
Adding your own suggestions and efficiencies to improve our documentation, processes, and knowledge base.
Required Qualifications
Prior customer service experience.
Excellent written and verbal communication skills.
An excellent work ethic and attention to detail.
Ability to multitask and handle customer issues over the phone, chat, email, and messaging.
Preferred Qualifications
Prior experience taking calls directly from customers in a technical support capacity.
Experience with support ticket systems (we use Zendesk).
Knowledge of Enterprise Hardware/Software or SaaS Solutions.
Knowledge of Smart home devices and how to troubleshoot them.
Bilingual (Spanish) is a big plus.
NOTE: Must be willing to work in our Scottsdale, AZ headquarters. We have a hybrid work environment and expect our team members to be in-office 3 days a week, 2 days working from home. After the training period, you'll be given an 8-hour shift between the hours of 6:00am-6:00pm MST Monday-Friday.
SmartRent offers a great career path for the ambitious individual who wants to learn, grow and acquire a number of highly valued technical skills.
The estimated pay range for this role is currently $17.50-$19.00 per hour. This range reflects base pay only and does not take into consideration bonus payments, benefits or retirement contributions which full-time employees are eligible for as well. Actual base pay is determined by experience, qualifications, skills and other job-related factors. This role is eligible for additional discretionary and incentive payment considerations based on company and individual performance. More details will be shared during the hiring process.
#LI-Hybrid We Put Our Employees First
We offer a comprehensive and competitive benefits package designed to support your well-being and future. For our US employees, this includes medical, dental, vision, and life insurance with low deductibles and 75-100% employer contributions. We also provide flexible and generous PTO (because we know how important work-life balance is), a competitive 401(k) with employer contributions, paid parental leave, discounted insurance plans for pets and legal services and an employee stock purchase plan to help you invest in your future.
You'll fit right in if you:
Do the hard work and go out of your way to deliver excellence
Own outcomes and learn from your mistakes
Are a collaborative and supportive team player-win or lose, you lift others up
Value authenticity, diverse perspectives, and inclusion in the workplace
Have a passion for smart tech and the real estate industry
Auto-ApplyCustomer Service Representative
Safford, AZ jobs
Job Type
Customer Service Representative
We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.
As a Customer Service Representative, you will enjoy:
Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability
Flexible Schedules
Weekly Pay
Weekly Bonus Potential
Large, Stable Employer
Fast Career Opportunities
Work With Fun, Motivated People
Task Variety
Paid Comprehensive Training
401K With a Competitive Company Match
Flexible Spending/Health Savings Accounts
Tuition Reimbursement
Your key responsibilities:
You will greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers.
Provide regular and predicable onsite attendance.
You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store!
You are good at:
Selling products to customers
Providing excellent customer care
Communication and friendly conversation
Performing at a quick pace while having fun
Working as part of a team to accomplish daily goals
Coming up with great ideas to solve problems
Thinking quickly and offering suggestions
Great if you have:
Retail and customer service experience
Sales associate or cashiering experience
High school diploma or equivalent
Motivation to advance in your career!
Willingness to learn and have fun!
Physical Requirements:
Ability to stand and/or walk for up to 8 hours
Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift
Occasionally lift and/or carry up to 60 pounds from ground to waist level
Push/pull with arms up to a force of 20 pounds
Bend at the waist with some twisting up to one hour a shift
Grasp, reach and manipulate objects with hands. This handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs
Circle K is an Equal Opportunity Employer.
The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company's Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.
Click below to review information about our company's use of the federal E-Verify program to check work eligibility:
In English
In Spanish
Auto-ApplyRelief CSR Driver
Phoenix, AZ jobs
The Relief Customer Service Representative builds solid, positive working relationships with customers and is highly motivated to exceed their expectations and requirements. AUS operates in a very competitive environment and successful “Relief CSR” must be able to balance exceptional customer service with meeting and exceeding individual sales growth goals. As advocates for the organization, RSSs strive to generate goodwill and loyalty for the organization while performing their work in a professional manner at all times.
--Responsibilities/Essential Functions:
Safely operate a company step van in designated area to provide products and service to a variety of clients. Verify daily preventative maintenance of vehicle and maintain proper operator documentation; Manage daily route independently to ensure accurate and timely delivery of product; Loads/unloads product per company policies, procedures, and guidelines; Review invoices daily for complete and accurate information and make corrections as needed; Meet sales goals and promotes overall route growth to enhance profitability; Develop leads/prospects, calls on prospective customers to solicit business, prepare service agreements, and install new accounts. Assists the sales organization with the procurement of additional new business; Possess a strong understanding of services, policies, and pricing methods and can clearly communicate these to customers; Monitor customer feedback and handle customer issues in a prompt and courteous manner; Take responsibility for your personal safety and watch out for the safety of others. Use safe precautions, proper tools, and equipment, and adhere to all safe work practices and policies; Perform other duties as required or assigned which are reasonably within the scope of the activities enumerated above.
--Knowledge/Skills/Abilities:
Must be a minimum of 21 years of age, have a valid driver's license, and excellent driving record; Customer service experience with a wide variety of consistent customer contact; Strong math and basic computer skills; Demonstrated experience selling services/products and generating new business preferred; Excellent customer service and verbal communication skills required; Ability to work independently, exercise sound judgment, and think quickly to identify/solve customer concerns.
--Working Environment/Safety Requirements:
Working Conditions Exposure to adverse and varying weather conditions which may include extreme hot/cold temperatures depending on geographical location. Fast-paced environment sometimes requiring irregular and long hours. Physical Requirements Must be able to routinely lift and maneuver a minimum of 25 lbs. and load/unload product from truck without assistance. Must be able to occasionally lift and maneuver 50+ lbs. This position requires bending, squatting, climbing, and reaching.
--Education:
High school degree or equivalent
--License Requirements/ Certifications:
Valid Driver's License
Vestis is an equal-opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, relation, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status.
Customer Service Representative
Phoenix, AZ jobs
Responsible for supporting the company's sales goals through good customer service, maintaining quality relations with existing accounts, and providing sales coverage by performing the following duties: • Applies knowledge of company products/services to efficiently process customer information, and respond to inquiries and complaints in a diplomatic manner.
• Builds and maintains quality relations with assigned customers.
• Contacts customers via telephone or correspondence as frequently as necessary to meet goals.
• Maintains updated, organized files on all assigned customers.
• Completes and submits required documentation.
• Contacts customers to obtain missing information or data to ensure an accurate customer database.
• Traces and expedites late orders to ensure customer satisfaction.
• Trains new Customer Service Representatives as requested.
• Performs other related duties as assigned.
Part Time Front Office/Customer Service Representative
Phoenix, AZ jobs
Job DescriptionWe are currently seeking an enthusiastic and motivated individual to immediately fill the position of Part Time Front Office/Customer Service. Hours are Monday through Friday from 10:00 am to 2:30 pm. Applicants must demonstrate a commitment to client satisfaction by communicating what is necessary in a genuinely friendly and professional fashion.
Benefits
Fun work environment.
Paid training and ongoing professional development (certifications, courses,...etc.).
Paid holidays and paid time off.
Open door policy with your manager.
Responsibilities
Answer and direct incoming phone calls and be responsible for booking appointments.
Manage designers appointment calendars in CRM.
Greet visitors and assist with office support needs.
Deliver administrative support for office staff, sales team, and production/installation department.
Complete general office duties with strong verbal and written communication skills.
Requirements
No degree is needed. We are looking for candidates with office experience.
Proficient in Microsoft Office.
Excellent phone etiquette.
Strong personal organizational skills.
Strong work ethic.
Strong verbal and written communication skills.
Customer oriented, friendly and enthusiastic.
Closets by Design - Overview
Closets by Design is a nationally recognized leader in home organizing systems.
We design, manufacture, and install a complete line of custom closets, home office furniture, media systems, wall-beds, garage cabinetry and more.
Closets by Design - Our Values
Serve Others
Be a Problem Solver
Trust the Process
We respond to all candidates within 24 hours and complete hiring in 7 days.
Customer Service Representative
Phoenix, AZ jobs
PING, Inc., maker of PING golf equipment, is seeking Customer Service Representatives that will provide quality professional customer service that consistently exceeds Company standards of excellence and customer expectations. The position is directly responsible for creating, maintaining and improving customer relationships while interacting with customers on a daily basis during sales and product inquiry transactions.
OUR MISSION:
“To be the unquestioned leader in innovation, design, service and quality while providing an enjoyable environment for employees that allows them to fulfill their potential.”
WE OFFER:
Competitive benefits and compensation package
Generous employee discount
Robust wellness program with cash incentives
Ride Share Programs
Flexible time off
YOU WILL:
Answer inbound calls and emails from customers and sales representatives, quickly assesses customer needs and proactively provides solutions.
Keep customers informed on the status of their order, reconcile errors in a cost-effective manner, resolve post-order issues such as returns and follows up to ensure all customer needs are fulfilled.
Drive repeat business by providing, excellent service, accurate and thorough product and service knowledge to customers and through relationship building with customers.
Where needed, act as liaison between customer and manufacturer, as well as between customer and freight carrier.
Maintain thorough knowledge of PING products, services and the production process.
Accept full responsibility for following through and resolving customer requests for service, including ship times when other departments or individuals are involved. Follow through on shipments and orders.
Authorize returns and repairs for no-charge consideration.
Partner with Credit Department and submit credit/debit requests and billing/shipment corrections as needed.
Collaborate with the Customer Service Analyst Team to ensure accuracy of automated orders.
Understand company credit process to research and answer inquiries regarding account balances and shipment problems.
YOU HAVE:
Requires a High School diploma or GED plus a minimum one year directly related Customer Service experience; OR an equivalent combination of education and experience. Customer Service Repair experience preferred. Must possess proficient computer knowledge, including PING's mainframe application.
Skilled at consistently providing outstanding customer service, following through on responsibilities to customers and recovering from any errors made.
Demonstrated ability to complete projects and assignments accurately, catching errors before completion, despite a large workload, competing demands and a fast-paced environment.
Demonstrated ability to effectively communicate with customers. Possesses effective listening, speaking and writing skills. Skilled at adjusting communication style to meet audience needs and expectations.
Ability to set priorities, plan and coordinate work activities and obtain and manage resources so that work objectives are accomplished on time.
Demonstrated broad based knowledge of PING product offerings. Capable of and interested in continuous learning primarily focused on the business, customer service techniques and products sold at PING.
Possess an intermediate level of computer literacy of Microsoft Office: Outlook, Word, Excel, and PowerPoint.
Qualifications Behaviors
Preferred
Team Player: Works well as a member of a group
Enthusiastic: Shows intense and eager enjoyment and interest
Education
Preferred
High School or better.
Experience
Preferred
1 year: Customer Service
Sales Service Representative
Phoenix, AZ jobs
Vestis Uniforms and Workplace Supplies provides uniforms and related products to more than 400,000 customers nationwide, in virtually every industry. From designing and manufacturing to laundering and delivering, Vestis works with local and national clients to create and maintain a total uniform solution that promotes teamwork and establishes a professional identity. Vestis operates from over 200 locations nationwide.
Our Sales and Service Representatives focus on new business to business account development and provide world class customer service while replenishing our customers first aid requirements. SSRs build solid, positive working relationships with prospects and customers and are highly motivated to exceed their expectations and requirements. Vestis operates in a very competitive environment and successful SSRs must be able to balance exceptional procurement of new business along with customer service with meeting and exceeding individual sales growth goals. As advocates for the organization, SSRs strive to generate goodwill and loyalty for the organization while performing their work in a professional manner at all times.
Responsibilities/Essential Functions:
Meets sales goals for overall route growth to enhance profitability.
Prospecting, Cold Calling, Setting appointments and meeting sales quota.
Procurement of additional new business.
Safely operates a company van in designated areas to provide products and service to a variety of clients. Verifies daily preventative maintenance of vehicle and maintains proper operator documentation.
Manages daily route independently to ensure accurate and timely delivery of product, per company policies, procedures, and guidelines.
Reviews invoices daily for complete and accurate information and makes corrections as needed.
Develops leads/prospects, calls on prospective customers to solicit business, prepares service agreements, and installs new accounts.
Understands services, policies, and pricing methods and clearly explains the same to the customer.
Monitors customer feedback and handles customer issues in a prompt and courteous manner.
Take responsibility for your personal safety and watch out for the safety of others. Use safe precautions, proper tools, and equipment, and adhere to all safe work practices and policies.
Perform other duties as required or assigned which are reasonably within the scope of the activities enumerated above.
Qualifications:
High school degree or equivalent.
Must be a minimum of 21 years of age, have a valid driver's license, and excellent driving record.
Sales and Customer service experience with a wide variety of consistent customer contact.
Strong math and basic computer skills.
Demonstrated experience selling services/products and generating new business preferred.
Excellent customer service and verbal communication skills required.
Ability to work independently, exercise sound judgment, and think quickly to identify/solve customer concerns.
Working Conditions:
Exposure to adverse and varying weather conditions which may include extreme hot/cold temperatures depending on geographical location. Fast-paced environment requiring irregular and long hours.
Physical Requirements:
Must be able to routinely lift and maneuver a minimum of 25 lbs. and load/unload product from truck without assistance. Must be able to occasionally lift and maneuver 50+ lbs. Requires bending, squatting, climbing, and reaching.
Automotive Acquisitions Representative
Scottsdale, AZ jobs
The acquisitions department for Mark Auto Group is looking to add a member to their team! You will be responsible for reaching out to new and existing customers to schedule appraisal appointments, assist with daily acquisitions procedures, and managing the social media presence for the Buying Center.
BENEFITS
Opportunity for further growth and training within the department
Flexible schedule
PTO Package
Full medical and dental benefits
401K with company match
Friendly & professional atmosphere with weekly lunches provided
RESPONSIBILITIES
Reaching out to new and existing customers via phone, email, or text to schedule appraisal appointments
Professionally greeting all customers and potential sellers
Assisting with vehicle inspection prep and negotiations
Establishing and managing an effective social media presence
PREFERRED QUALIFICATIONS
Customer service and phone experience
Automotive industry experience
Call center or collections experience
Familiarity with Word and Excel
REQUIREMENTS
Must have a valid drivers license
Must pass background check and drug screening
Must be reliable, coachable, and accountable!
Mark Auto Group is a family run auto dealership that has been operating in the valley for over 20 years. We pride ourselves on creating an enjoyable environment for both customers and employees alike! We look forward to hearing from you.
Auto-ApplyPatient Service/Front Desk Coordinator Part Time
Tucson, AZ jobs
About the role See yourself starting a new career journey? As a Patient Service Coordinator at MyEyeDr. you play an essential role by providing personalized patient experiences through the coordination and management of our front desk during check in/out. No optical experience? No problem! You will be provided training and tools needed to learn about an industry that delivers our patients a best-in-class experience to help them see and live their best lives. Join our team today and help provide the highest quality vision care for our patients. This role reports to the Office General Manager. Some weekend and evening shifts required.
You Will
* Provide patients a personalized check in/out process experience that creates a timely, seamless, and positive experience
* Become a subject matter expert in insurance plans to help verify and educate patients on options as they check in/out for appointments
* Assist in appointment confirmations and patient outreach in partnership with Doctor availability
* Be a multitasker by managing multiple phone lines, greeting patients and walk ins, scheduling appointments and assisting office staff duties as needed
* Have the ability to at times cross train to other office support roles such as Eyewear Consultants and Optometric Technicians (Varies by office needs)
* Collaborate with doctor(s) and team members to provide seamless patient experience
About You
* Experience in a front desk, reception, or customer facing role supporting administrative duties and clerical tasks
* Organized, can easily prioritize multiple tasks under pressure, while providing best in class service to patients and office staff
* Flexible, nimble and agile mindset with the ability to wear multiple hats
* Friendly, caring, and patient-centric person who thrives in a fast-paced environment
* Team player who is willing to collaborate to provide the best patient experience
* Computer Savvy with excellent oral and written communication skills
* Professional attitude and ability to problem solve and respond to patient service requests
Growth With Us
* Grow and develop your career through role specific training programs
* Participate in our Vision coverage and associate discounts on our products
Introduction | MyEyeDr.
How do you see yourself today? Are you looking for that unique opportunity where you can make a difference in the lives of the patients we serve? MyEyeDr. is a high-growth, premier healthcare company: a total vision care concept with a unique retail experience. Our trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction. Our business model is unlike others in the industry: we make healthcare accessible by welcoming all insurance and providing a great selection of stylish eyewear that meets the diverse needs of our patients.
This role provides a chance for you to build your professional career with an organization that is purposeful and whose values drive actions. You would have the opportunity to prioritize the care of our associates and our patients, to connect the knowledge of our talented teams to our patients' needs, and to work in a fun, inclusive environment as part of a collaborative team. We are in search of that unique individual who is inspired by a career focused on helping others and providing quality care while continuously growing professionally and improving MyEyeDr. in meaningful ways. If this is you, we encourage you to apply so you can get your journey started with MyEyeDr. where you can help people see, look, and be their very best.
MyEyeDr. is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. MyEyeDr. will not tolerate discrimination or harassment based on any of these characteristics.
Patient Service/Front Desk Coordinator Part Time
Tucson, AZ jobs
About the role See yourself starting a new career journey? As a Patient Service Coordinator at MyEyeDr. you play an essential role by providing personalized patient experiences through the coordination and management of our front desk during check in/out. No optical experience? No problem! You will be provided training and tools needed to learn about an industry that delivers our patients a best-in-class experience to help them see and live their best lives. Join our team today and help provide the highest quality vision care for our patients. This role reports to the Office General Manager. Some weekend and evening shifts required.
You Will
Provide patients a personalized check in/out process experience that creates a timely, seamless, and positive experience
Become a subject matter expert in insurance plans to help verify and educate patients on options as they check in/out for appointments
Assist in appointment confirmations and patient outreach in partnership with Doctor availability
Be a multitasker by managing multiple phone lines, greeting patients and walk ins, scheduling appointments and assisting office staff duties as needed
Have the ability to at times cross train to other office support roles such as Eyewear Consultants and Optometric Technicians (Varies by office needs)
Collaborate with doctor(s) and team members to provide seamless patient experience
About You
Experience in a front desk, reception, or customer facing role supporting administrative duties and clerical tasks
Organized, can easily prioritize multiple tasks under pressure, while providing best in class service to patients and office staff
Flexible, nimble and agile mindset with the ability to wear multiple hats
Friendly, caring, and patient-centric person who thrives in a fast-paced environment
Team player who is willing to collaborate to provide the best patient experience
Computer Savvy with excellent oral and written communication skills
Professional attitude and ability to problem solve and respond to patient service requests
Growth With Us
Grow and develop your career through role specific training programs
Participate in our Vision coverage and associate discounts on our products
Introduction | MyEyeDr.
How do you see yourself today? Are you looking for that unique opportunity where you can make a difference in the lives of the patients we serve? MyEyeDr. is a high-growth, premier healthcare company: a total vision care concept with a unique retail experience. Our trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction. Our business model is unlike others in the industry: we make healthcare accessible by welcoming all insurance and providing a great selection of stylish eyewear that meets the diverse needs of our patients.
This role provides a chance for you to build your professional career with an organization that is purposeful and whose values drive actions. You would have the opportunity to prioritize the care of our associates and our patients, to connect the knowledge of our talented teams to our patients' needs, and to work in a fun, inclusive environment as part of a collaborative team. We are in search of that unique individual who is inspired by a career focused on helping others and providing quality care while continuously growing professionally and improving MyEyeDr. in meaningful ways. If this is you, we encourage you to apply so you can get your journey started with MyEyeDr. where you can help people see, look, and be their very best.
MyEyeDr. is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. MyEyeDr. will not tolerate discrimination or harassment based on any of these characteristics.
Auto-ApplyCustomer Service Representative
Gilbert, AZ jobs
The Customer Service Representative will provide customers with fast, friendly, accurate service to provide the best experience for our customer. The Customer Service Representative will explain AFW policy and procedures, resolve any issue in relation to AFW that includes but is not limited Deliveries, Orders, Parts Ordering, Pickup, Financing, and any other issue the customer may have. The Customer Service Representative will also work with various managers and departments to help resolve customer related problems, and work with the AFW management team to prevent issues from occurring.
Starting at $19.00/hour!
Job Requirements
* Professional with good communication skills and customer service experience
* Identify and resolve issues and conflicts presented by customers
* Proactively manage changes in dealing with each customer
* Experience at working both independently and in a team-oriented, collaborative environment
* Strong interpersonal skills
* Strong Leadership abilities
* Sales experience required (with AFW), or any other position that requires customer interaction.
* Experience with Storis, word, and all office programs.
* Experience building successful relationships
* Time management and organizational skills
* Ability to follow directions and work independently
* Positive Attitude
* Weekends, evenings, holidays required
* Full time position with benefits
* Need to provide the best quality service to our customers and community through team work
* Understands company values of accountability, honesty and safety for our customers
* Do it right the 1st time
Physical Requirements
* Long periods of sitting.
* Exposure to fluorescent lighting.
Pay Grade C: $17.71-$32.89
A pre-employment drug screen and pre-employment background check must be passed upon job offer.
American Furniture Warehouse provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.
Auto-ApplyCredentialing Specialists
Phoenix, AZ jobs
Job Description
Type: Full Time
Overtime Exempt: Yes
Reports To: ARMADA HQ
Travel Requirement: YES, nationwide to support onsite credentialing operations as mission needs require.
Security Clearance Required: N/A
*************CONTINGENT UPON AWARDING OF GOVERNMENT CONTRACT********
Credentialing Specialists will provide credentialing service and support to operate IRS credentialing sites utilizing the GSA scheduling tool to manage credentialing appointments, run reports through the USAccess system, and use credentialing equipment to conduct post issuance and enrollment activities. These duties and responsibilities include, but are not limited to the following:
Duties & Responsibilities:
The Credentialing Specialists shall:
View, manage, and check daily appointments in time trade scheduling tool
Credentialing Specialists shall perform enrollment and Issuance of Identification Cards to include PIV/Smart IDs, Access Cards, PAC Cards, issue and activate SmartID Cards,
Perform Certificate Rekey, Pin Reset, and Card Update
Credentialing Specialists shall perform card inventory and log cards on the Credential Inventory Tool (CIT)
Store cards in a lockable container (file cabinet)
Credentialing Specialists shall contact employees and contractors to schedule pick-up and activate SmartID
Credentialing Specialists shall issue PAC Cards and Access Cards
Issue Pocket Commission Credentials Collect SmartID Cards and PAC Cards; return terminated credentials to the Security Officer for destruction
Credentialing Specialists shall keep a log of Cards issued and collected
Perform Registrar and Activator duties as required
Credentialing Specialists shall perform Card Custodian duties
Credentialing Specialists shall mail SmartID Cards to Light Activation Kit Operators
Applicant Communications regarding credential status
Credentialing Specialists shall take photo, capture digital signatures, and assemble Pocket Commission inserts, and other ID Media duties as directed by ICAM
Credentialing Specialists shall perform IRS credentialing functions and may be required to travel up to 40% of their annual work hours to support IRS credentialing and activation efforts. Short-term shiftwork to support the standard workday, night shift and weekend hours, shall be required
Other duties as assigned.
Knowledge, Skills, and Abilities (KSAs):
Ability to complete required online credentialing training and maintain compliance with PIV-II SmartID credential requirements.
Knowledge of ICAM and USAccess credentialing processes, including enrollment, activation, and verification procedures.
Ability and willingness to travel nationwide to support onsite credentialing operations as mission needs require.
Knowledge of credentialing hardware such as FCUs, MCUs, and LAKs.
Knowledge of PII handling and federal credentialing policies.
Skill in managing daily credential operations, workstations and equipment.
Strong customer service and communication skills.
Skill in preparing and submitting daily site reports.
Strong attention to detail and documentation accuracy.
Ability to follow federal credentialing standards and procedures.
Minimum/General Experience:
Experience with or ability to complete USAccess Registrar and Activator training or a comparable credentialing program.
Experience preparing, reviewing, and submitting required reports and documentation in accordance with established procedures.
Ability and willingness to travel nationwide to support onsite credentialing operations as mission needs require.
Minimum Education:
High School Diploma, or equivalent
Disclaimer:
The above information has been designed to indicate the general nature and level of work to be performed. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the contractor assigned to this position. Applying: If you feel you have the knowledge, skills and abilities for this position visit our careers page at ******************
Special Notes: Relocation is not available for these jobs.
ARMADA provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. ARMADA complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Prior Authorization Specialist
Chandler, AZ jobs
Job DescriptionDescription:
Job Type: Part-time
Pay: $17-$25 per hour (DOE)
Job Schedule: Weekdays, 2-3 hours shifts, 5 days a week, after 5 pm, flexible shifts
A2Z Workforce Solutions is currently seeking a Prior Auth Specialist for a small community retail pharmacy located in Mesa, AZ. Our pharmacy cares about quality customer service. We are looking for someone with prior experience to work 5 days a week after 5 pm, Monday - Friday.
Job Responsibilities and Tasks:
- Entering Prior Auth Information
- Navigating through Chart Notes to input information
- Answering Clinical Questions
- Following up on PA Approvals or Denials
Requirements
Basic Qualifications
• Prior Experience processing Prior Auth's
Preferred Qualifications
• Prior Experience processing Prior Auth's through CoverMyMeds, will also need some medical background and experience doing clinical questions
Benefits:
• None
License/Certification:
• None
Requirements:
Prior Experience processing Prior Auth's through CoverMyMeds, will also need some medical background and experience doing clinical questions
Customer Service Representative
Camp Verde, AZ jobs
The Customer Service Representative will receive inbound service calls from existing and prospective clients, internal and external departments. While interacting with customers, the Representative will answer inquiries, resolve issues, respond to customer requests, uncover and explore sales opportunities for additional products and services and make qualified sales referrals. Works independently in servicing customers on a wide variety of products and services. Works with various departments to reconcile customer issues while attempting to limit future occurrences.
Essential Job Responsibilities:
Assist customers with account inquiries, servicing needs and issue resolution.
Consistently deliver customer service that is knowledgeable, patient, prompt, empathetic and courteous.
Research and provide verification and documentation of customer issues and resolution.
Represent our customers in resolving issues by contacting other departments of expertise as needed. Build rapport and strengthen customer relationships while servicing customer needs.
Maintain a thorough knowledge and understanding of First Niagara products and services. Effectively educates customers on the features and benefits of First Niagara products and services and is able to identify and recognize customer needs and opportunities to offer additional or enhance current products and services.
Effectively recognize and act upon client retention opportunities.
Provides customers first call resolution by coordinating and following up with other departments or lines of business as appropriate.
Refer customer to appropriate department for sale closure.
Meets and exceed established sales and production goals while contributing to the overall sales success of the team, Contact Center, and First Niagara.
Adheres to established center and First Niagara policies and procedures related to servicing, sales, regulatory compliance and quality.
Acts as a peer partner to other Contact Center employees, including recently hired employees. Provide guidance and assistance to less experienced representatives in person or via telephone.
Works collaboratively in a team environment to achieve team, department, and business commitments
Shows initiative and takes action with an appropriate level of independence.
Supports and participates in changes to policies and procedures and is supportive of management decisions.
Receptive to coaching and feedback, possess desire to meet/exceed goals and solve customer issues in a fast paced environment.
Demonstrates flexibility in working additional hours based on business needs.
Desired Skills and Experience
Requirements:
HS diploma or GED
Minimum 1 year of Customer Service and/or Call center experience.
Evening and weekend availability preferred.
Ability to communicate effectively and clearly, both orally and in writing.
Ability to communicate effectively and professionally with others, including exhibiting a courteous and conscientious business- like manner in the workplace
Aptitude for working in a confidential and organized environment
Must be able to represent department and First Niagara in a professional manner through actions and appearance.
Must be able to attend a paid training program.
Must demonstrate flexibility in working evening and weekend shifts.
Predictable and reliable attendance and punctuality are essential functions of this position
Customer Service Representative
Phoenix, AZ jobs
Champions Do More
As one of the fastest-growing and most exciting brands in the industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. For more than 25 years, our vision has been anchored by the belief that delivering superior collision repair service is about People First. Welcome to Crash Champions. We Champion People.
Responsibilities
Ensure that all customers and prospective customers are greeted and assisted in a prompt and professional manner.
Clean workspace, this is the first point of contact our customers have with our facility.
Effectively manage all incoming phone calls, walk-in business, and written correspondence, and direct such matters to the appropriate person or department.
Provide clerical and administrative support to the General Managers and Service Advisors.
Handle receivables, payables, entry of information into the accounting system and various spreadsheets and balance month end statements.
Perform other related duties as assigned
Qualifications
Interpersonal and customer service skills.
Analytical and problem-solving skills.
Multitasking and organizational skills.
Ability to answer a high volume of calls and/or emails daily.
Attentiveness and patience
Benefits
The Company offers the following benefits for this position, subject to applicable eligibility requirements and annual updates:
Medical Insurance
Dental Insurance
Vision Insurance
Group Life Insurance
Disability Insurance
401k Retirement Plan with match
Referral Bonus (“Cash From Crash”)
5 Paid Holidays
We are committed to providing competitive compensation for this role. The actual offer will be based on various factors, including but not limited to: job related knowledge, skills, experience, relevant certifications and qualifications.
The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.
Posted Min Pay Rate USD $14.70/Hr. Posted Max Pay Rate USD $24.90/Hr.
Auto-ApplyPatient Coordinator
Camp Verde, AZ jobs
The Patient Coordinator is the primary person responsible for providing exceptional patient care and ensuring optimal operational flow. The Patient Coordinator will welcome patients into the practice, schedule patients, verify and submit insurance, and work with the patients through options to ensure they can receive prescribed treatment plans. The incumbent reports to the Area Manager and will have 5-10 years customer service experience. This is a non-exempt position. Essential Functions
Deliver exceptional customer service to ImmediaDent patients while maintaining efficient flow of practice operations.
Discuss treatment plans with patients and work through financial arrangements to ensure they can get the treatment they need.
Schedule follow-up visits with ImmediaDent practitioners.
Maintain responsibility for the accuracy and confidentiality of patients' electronic and paper records.
Schedule patients according to prescribed protocol, balancing walk-in patients and those with appointments, keeping operational capacity in mind.
Verify patient level of insurance coverage, assist patients in determining payment options, and prepare claims for insured patients.
Collect and post patient payments and ensure strict adherence to cash management procedures.
Ensure comfort and cleanliness of reception and office areas.
Foster team spirit by actively participating and contributing to daily huddles and team meetings.
Support Practice Manager/Area Manager and clinical team with assigned tasks.
Minimum Qualifications
2-5 years proven exceptional customer service experience
High School Diploma/GED required
Some college coursework preferred
Self-motivated with the willingness to exceed patient expectations
Demonstrated adaptability and flexibility with changes in workload
Ability to work in a fast paced environment while maintaining a positive attitude
Strong oral and written communication skills
Previous experience using computers (Word, Excel, and dental software is a plus)
Must be willing to work flexible shifts including weekends
Patient Coordinator
Camp Verde, AZ jobs
The Patient Coordinator is the primary person responsible for providing exceptional patient care and ensuring optimal operational flow. The Patient Coordinator will welcome patients into the practice, schedule patients, verify and submit insurance, and work with the patients through options to ensure they can receive prescribed treatment plans. The incumbent reports to the Area Manager and will have 2-5 years customer service experience. This is a non-exempt position. Essential Functions
Deliver exceptional customer service to ImmediaDent patients while maintaining efficient flow of practice operations.
Discuss treatment plans with patients and work through financial arrangements to ensure they can get the treatment they need.
Schedule follow-up visits with ImmediaDent practitioners.
Maintain responsibility for the accuracy and confidentiality of patients' electronic and paper records.
Schedule patients according to prescribed protocol, balancing walk-in patients and those with appointments, keeping operational capacity in mind.
Verify patient level of insurance coverage, assist patients in determining payment options, and prepare claims for insured patients.
Collect and post patient payments and ensure strict adherence to cash management procedures.
Ensure comfort and cleanliness of reception and office areas.
Foster team spirit by actively participating and contributing to daily huddles and team meetings.
Support Practice Manager/Area Manager and clinical team with assigned tasks.
Minimum Qualifications
2-5 years proven exceptional customer service experience
High School Diploma/GED required
Some college coursework preferred
Self-motivated with the willingness to exceed patient expectations
Demonstrated adaptability and flexibility with changes in workload
Ability to work in a fast paced environment while maintaining a positive attitude
Strong oral and written communication skills
Previous experience using computers (Word, Excel, and dental software is a plus)
Must be willing to work flexible shifts including weekends