Sage Memorial Hospital jobs - 30 jobs

Site: Mass General Brigham Incorporated Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary Summary: The role is responsible for the external vendor management, overseeing relationships, contracts, amendments, scope of work requests, vendor processes, analysis, and invoice submissions for the MGB Revenue Cycle Operations team. The position will also communicate with all business owners in the MGB RCO and collaborate with the strategy and innovation department. Does this position require Patient Care? No Essential Functions: Works closely with operational leaders to develop, recommend and establish strategies, plans and processes to understand and control external vendors. -Research and track vendor contract terms, alerting staff to renewal deadlines or extensions needed and documenting communications. -Maintain detailed records of correspondence and documentations of the entire contracting process, tracking and reporting on key projects including post-contract changes, amendments, and SOW fulfillment. < -Responsible for creating efficiencies, risk mitigation and vendor management. -Solve any contract-related problems that arise with guidance from MGB RCO leadership team. -Present information to key stakeholders about contract-related matters. -Develop and maintain vendor/contract management workflows. Qualifications Education Bachelor's degree required. Can this role accept experience in lieu of a degree? No Experience Vendor management 3-5 years required Knowledge, Skills and Abilities - Excellent communication and presentation skills both written and verbal with ability adjust to audience. - Strong management, problem-solving and organization skills. - Proven analytical aptitude, with the ability to create/extract/manipulate/analyze large amounts of complex financial and operational data. - Project management experience, with an ability to manage several projects simultaneously. - Ability to build collaboration across the organization. Additional Job Details (if applicable) Remote Type Remote Work Location 399 Revolution Drive Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $21.78 - $31.08/Hourly Grade 4 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 0100 Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Site: The Brigham and Women's Hospital, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary Ariadne Labs is a joint center for health systems innovation at Brigham and Women's Hospital and the Harvard T.H. Chan School of Public Health. Our goal is to save lives and reduce suffering by developing and implementing solutions for better care at critical moments in people's lives everywhere. Better care means better health outcomes, lower costs, and more actual caring. Critical means solving health systems failures that have major impact, typically touching people by the millions. Ariadne Labs currently has research and implementation projects in the areas of childbirth, surgery, palliative care, home hospital, and primary health care. Ariadne Labs' platform teams support projects by providing expertise in the fields of informatics, statistics, implementation science, monitoring and evaluation, quality improvement, strategic communications, human centered design and program management. The Ariadne Labs' Innovation Platform accelerates programs' ability to successfully design, test, and spread solutions. Our design work begins with precisely identifying the problem and patient outcomes to change, background research, generating solution options and prototyping, collecting rapid-cycle feedback, and then iterating on solution design and implementation elements. The Design Specialist will be part of the Innovation Platform at Ariadne Labs to provide support in designing effective improvement solutions in accordance with project goals, to meet the needs of end users. The Innovation Platform includes an Director, Platform Coordinator, and Innovation/Design consultants. The Design Specialist is a hybrid role requiring at least two days a week in our offices at Assembly Row in Somerville, Massachusetts and will report to the Director of Innovation and work closely with staff and faculty across the Lab. The Design Specialist's anticipated portfolio will include collaboration with Ariadne Labs' Home Hospital Program-a team leading work focused on advancing hospital-level care to patients at home, particularly in rural and underserved areas. Key current initiatives include the DEMOCRATIZE (Driving Equitable Medical Care in Rural America Through Innovative VehiclZE) project, which is developing and implementing mobile hubs-specialty vans that deliver acute and oncology care directly into rural communities. The Specialist will work alongside this diverse team of clinicians, engineers, implementation specialists, and researchers to help design and deliver the next generation of accessible, patient-centered healthcare. Qualifications Principal Duties And Responsibilities Integrate principles of innovation, design thinking, human factors engineering, product development, and systems design into project work. Contribute to small, innovative projects as well as for large-scale projects seeking to develop scalable solutions to complex health system problems. Lead the design, facilitation, and synthesis of workshops for brainstorming, workflow and journey mapping, user profiling, etc. Co-lead with project teams community outreach and engagement efforts Support internal teams and external collaborators to connect to end-users' pains and gains as well as facilitators and barriers to systems changes. Drive teams to simplify concepts and ideas, drive clarity, develop insights and always keep the goal and end-users in mind Produce early versions and revisions of tools to be used in rapid cycle testing with end users Guide teams in executing frontline interviews and/or prototype testing Provide creative services to help visualize ideas to drive clarity and understanding in early stages of ideas Develop and produce final versions of tools to be used in formal testing (tools may be paper based, web based, or integrated into existing systems in the healthcare setting) Add to the catalog of innovation, design, and product management approaches, activities and methodologies that will lead future direction of Ariadne Labs work. Serve as an innovation and design content expert for the Lab by conducting lab-wide learning sessions and lectures Other duties as assigned Qualifications BA required Masters preferred in related field (MBA, MPH, other) 5+ years experience working in the field of innovation, design, systems engineering public health, or a related area required 3+ years experience working in the field of healthcare and/or public health required Current certification in human centered design, innovation, human factors, or a related field preferred Experience in a supervisory or leadership role 3-5 years required Preferred Experience: Experience working in a multi-functional, matrixed public health or non-profit environment strongly preferred Experience collaborating with engineers Experience working with low-and-middle income countries Expected In Person Time: This position is based out of our Assembly Row, Somerville, MA office and follows a hybrid work model. Team members are expected to work onsite in the Somerville office at least two days per week, with the flexibility to work remotely for the remainder of the week. Preferred Skills Ability to integrate and adapt approach to design and innovation into that of Ariadne Labs' own approach to design and research Bring an equity, inclusion, and accessibility lens to their approach Bring energy to their work and attitude of collaboration and co-creation Leverage Miro (or similar) to support virtual design process Strong communication skills, including technical writing, public speaking, small and large group facilitation and training Ability to gather, synthesize and translate stakeholders' needs and provide recommendations Strong planning, problem solving and analytical skills Ability to maneuver through complex political situations to achieve desired outcomes Skilled in industry-standard design software like Adobe Creative Suite and Figma Knowledge, Skills and Abilities - Strong project management skills, including planning, budgeting, and resource allocation. - Excellent interpersonal and communication skills for collaborating with multiple teams and stakeholders. - Ability to facilitate ideation sessions and promote creative thinking to solve complex challenges. - Proficiency in research and data analysis to inform project direction and evaluate outcomes. - Adaptability and problem-solving skills to adjust project plans and address unexpected challenges. Additional Job Details (if applicable) Remote Type Hybrid Work Location 399 Revolution Drive Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $73,798.40 - $107,400.80/Annual Grade 6 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Site: Mass General Brigham Home Care, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Why Join Mass General Brigham Home Care? Mass General Brigham Home Care provides non-acute, medically necessary skilled care in the home to help “homebound” patients recover from illness or injury and manage exacerbations of chronic disease. Services include skilled nursing care (IV drug administration, injections, tube feeding, wound care, care plan education), physical therapy, occupational therapy, speech language pathology, medical social services, and as needed medical supplies. We are seeking a part time, 20-hour weekday Scheduler. The hours can be either 3:30pm - 7:30pm or 4pm - 8pm. This is a remote position but must live in Massachusetts. Job Summary Under direction, receives incoming communication and online requests from both patients and referring providers interested in accessing care. Performs patient registration, and scheduling processes. Ensures that patients, referring providers and other customers receive timely, efficient and high-quality service. This is a telephone/computer-based position; there is no face-to-face interaction with patients or other customers. Essential Functions Functions as the face of enterprise to initiate and coordinate registration and scheduling for new patient appointments. -Documents all patient demographic, medical, financial, and referral information into the computer in strict compliance with established department procedures for the purpose of getting a hospital registration number and scheduling of an appointment. -Answers telephone, triages calls, takes accurate and detailed messages using professional and courteous customer service techniques. -Provides basic information and instructions to patients regarding the practice and Hospitals across the enterprise. -Obtains all patient information required by the providers prior to an appointment. Ensures that the medical records are available to all health care providers. -Completely and accurately transcribes call, referral and scheduling information in multiple systems. -Provides excellent customer service to both internal and external customers of the Mass General Brigham Hospitals and ambulatory practices; supports ongoing communication and provides service recovery when needed with patients and referring physicians. -Maintains confidentiality and privacy consistent with HIPAA guidelines. Qualifications Education High School Diploma or Equivalent required Experience customer service work experience, specifically in a contact/call center environment 0-1 year required experience in a medical office or health care setting, with Epic experience 0-1 year preferred Knowledge, Skills and Abilities - Excellent customer service skills. - Knowledge of basic computer skills, including demonstrated ability to effectively use of Microsoft Outlook, Excel and general data entry concepts and search functionality. - Strong communication, interpersonal and team skills. - Ability to exercise judgment in dealing with sensitive, confidential information. - Detail-oriented with the ability to enter information accurately on paper and into electronic systems. - Ability to handle a high volume of calls and work in a fast-paced environment. - Requires ability to translate the request of the patient or referring office into the appropriate action - appointment scheduling or cancelling, message to the provider, update insurance or demographic information - using the tools and protocols available. - Requires an in-depth knowledge of the referral triage processes and knowledge of insurance stipulations that may affect appointment scheduling. Additional Job Details (if applicable) Remote Type Remote Work Location 152 Conant Street Scheduled Weekly Hours 20 Employee Type Regular Work Shift Evening (United States of America) Pay Range $17.36 - $24.79/Hourly Grade 3 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 1410 Mass General Brigham Home Care, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Site: Mass General Brigham Health Plan Holding Company, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary Mass General Brigham Health Plan is an exciting place to be within the healthcare industry. As a member of Mass General Brigham, we are on the forefront of transformation with one of the world's leading integrated healthcare systems. Together, we are providing our members with innovative solutions centered on their health needs to expand access to seamless and affordable care and coverage. Our work centers on creating an exceptional member experience - a commitment that starts with our employees. We are pleased to offer competitive salaries and a benefits package with flexible work options, career growth opportunities, and much more. Responsible for supporting the provider data quality improvement and compliance initiatives by providing operational assistance. This role involves coordinating quality activities, maintaining accurate records, preparing reports, and facilitating communication across departments, ensuring the organization meets regulatory standards and continuously improves provider data quality. Essential Functions -Collects, organizes, and maintains data related to provider data measures, audits, and performance metrics. Assists in data analysis and interpretation, providing administrative support for quality improvement projects. -Monitors compliance with regulatory standards and reports any discrepancies or areas of concern to the Provider Network Growth team. -Contact healthcare providers and facilities listed in the provider directory via phone outreach. -Validate key provider information, including: practice name and address, phone number, office hours, whether the provider is accepting new patients, languages spoken, and network participation -Document and report findings using internal data collection tools or templates. -Identify and flag discrepancies or potential directory errors. -Follow standardized scripts and procedures to ensure consistency and regulatory compliance. -Work with internal teams (e.g., provider relations, compliance) to report trends or escalate issues. -Maintain a high level of professionalism and neutrality during all interactions. -Meet established call quotas and documentation deadlines. Qualifications Education High School Diploma or Equivalent required Associate's Degree or Bachelor's Degree preferred Experience At least 1-2 years of experience in an administrative or support role, preferably within a healthcare setting required At least 1-2 years of experience in quality control, assurance, accreditation or other related role preferred Knowledge, Skills, and Abilities Familiarity with healthcare quality measures, regulatory requirements, and accreditation standards is a plus. Strong organizational, communication, and interpersonal skills. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and data management software. Ability to handle multiple tasks simultaneously and work effectively in a fast-paced environment. Additional Job Details (if applicable) Working Conditions While a mostly remote role, you would attend team meetings every quarter at the office in Assembly Row, Somerville Remote Type Hybrid Work Location 399 Revolution Drive Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $21.78 - $31.08/Hourly Grade 4 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 8925 Mass General Brigham Health Plan Holding Company, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Site: Mass General Brigham Community Physicians, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. The Opportunity MGB is offering a generous $3,000 sign-on bonus to welcome you to our team. Recognizing and valuing exceptional talent, we're eager to discuss the exciting details of this bonus during our interview process. Please note all eligibility will be reviewed before an offer is made. This position will collaborate with other professionals to evaluate pediatric patients' medical or physical condition and to assess client needs as part of the interdisciplinary team. They work collaboratively with all healthcare team members to develop and implement treatment plans that support patient-centered plans of care for both individual pediatric patients and the medical community. Job Summary Primary Responsibilities: -Provide psychosocial assessments of patients and families with social, emotional, interpersonal, and/or environmental issues. Formulate biopsychosocial assessment, disposition, and treatment plans. -Collaborate with other professionals to evaluate patients' medical or physical condition and to assess client needs as part of the interdisciplinary team. -Monitor, evaluate, and record client progress according to measurable goals described in the treatment and care plan. Qualifications What You'll Bring Qualification Requirements: Master's Degree Social Work or Master's Degree Mental Health & Behavioral Medicine required 0-1+ years of clinical experience in a medical setting required Class D Passenger Vehicle Driver's License required Licensed Clinical Social Worker (LCSW), Licensed Independent Clinical Social Worker (LICSW) or Licensed Mental Health Counselor (LMHC) required Pediatric experience strongly preferred Additional Knowledge, Skills and Abilities: - Excellent organizational and time management skills. - Excellent crisis intervention skills. - Good problem solving and conflict resolution skills. - Ability to work well collaboratively and independently. - Strong written and verbal communication skills. - Knowledge of community resources and the aging process. - Demonstrates basic foundational skills, showing fundamental knowledge and a commitment to the application of professional values and ethics. - Demonstrates fundamental skills in formulation, assessment of risks, crisis intervention completion of psychosocial treatment plans, and appropriate documentation. - Developing and demonstrating interpersonal collaboration in a medical setting- inpatient or outpatient. - May provide some assistance and support with onboarding for new team members. - Aware of opportunities in department/service initiatives; participates in initiatives at an entity level. Uses data to measure progress. - Demonstrate fundamental skills under supervision. May need assistance in promoting collaboration among healthcare team members, other colleagues, and the organization to support and enhance patient care. Additional Job Details (if applicable) Schedule and Work Model - Full Time (40 hours) Monday through Friday - Hybrid: PAGS (Pediatric Associates of Greater Salem) at 30 Tozer Road, Beverly MA (~2 days per week); 84 Highland Avenue, Salem, MA (~1 day per week); 376 Boston Street, Topsfield, MA (~1 day per week); remote from home (~1 day per week) - Remote work requires stable, secure, quiet, compliant work station - Team meetings on-site at Assembly Row in Somerville, MA on the first and third Wednesday of every month Remote Type Hybrid Work Location 30 Tozer Road Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $54,308.80 - $78,904.80/Annual Grade 6 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 6010 Mass General Brigham Community Physicians, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Site: Mass General Brigham Incorporated Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary Mass General Brigham Health Plan UM Medical Director Qualifications Education: MD or DO required Licenses and Credentials: Physician - Massachusetts active full license required Experience: 5+ years of Health Plan UM experience at least 5 years of clinical practice experience Knowledge, Skills and Abilities: Utilization Management experience Excellent written and oral communications skills Proficient in basic computer skills, use of EHR's, digital tools Multitasking abilities Adaptable to change due to business growth Job Description: Handles utilization management initial determinations, appeals and grievances within the scope of their expertise as defined by Medicare, MassHealth, NCQA and the Division of Insurance and within the compliance requirements of key regulatory and accreditation entities Use CMS, state and internal medical necessity policies to guide MN determinations Complete peer to peer case discussions with requesting providers as assigned Refer to IRO/external review if specialist match or expertise is needed Interact, communicate and collaborate with network and community physicians, hospital leaders and other vendors regarding care and services for enrollees Monitors performance metrics to identify areas for continuous improvement and ensure compliance Establishes and maintains positive relationships with colleagues and customers and gains their trust and respect Ensure diversity, equity and inclusion are integrated as a guiding principle Other duties as assigned with or without accommodation Additional Job Details (if applicable) Primarily remote position M-F 830-5pm EST Ensures that all assigned work is completed within regulatory timelines Checks and addresses assigned work queues, email, Teams messages during assigned work hours Remote Type Remote Work Location 399 Revolution Drive Scheduled Weekly Hours 0 Employee Type Regular Work Shift Day (United States of America) EEO Statement: Balance Sheet Cost Centers is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Site: Mass General Brigham Incorporated Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary General Summary: Under the general direction of the Director of Risk Capture, the Pre-Visit Clinical Review Specialist (CRS) facilitates the accurate and appropriate identification of patient medical conditions through comprehensive chart review combined with review of coding output data sources (internal and external claims) that results in improvement in the overall quality, completeness and accuracy of problem lists, visit documentation and disease registry assignments. The CRS utilizes both clinical and coding knowledge of Hierarchical Condition Categories (HCCs) to inform accurate and appropriate diagnosis considerations for suspect condition identification and recapture opportunities. This role serves to educate providers and the clinical care team on all aspects of risk capture and linkages with quality. Qualifications Principle Duties: Drive Clinical Delivery Performs accurate and timely pre-visit review of selected ambulatory encounters to identify opportunities to recapture medical conditions that meet criteria as HCC diagnoses and to capture new, suspected HCC conditions. Accurately interprets clinical information in the medical record, evaluating clinical indicators to identify potential diagnoses Presents clear HCC Consideration Communication to provider and educates providers to obtain greatest possible diagnostic specificity to accurately reflect the patient's condition(s) Identify Education Opportunities Identifies themes through chart review that might present education opportunities for individual or groups of providers Gathers feedback from periodic post-visit chart reviews and incorporates these learnings into educational opportunities with providers Identifies opportunities for Process Improvement and Quality Improvement, as needed Foster collaborative relationships across the enterprise Communicates appropriately and compliantly with physician or care team through Epic resources to improve medical record documentation Participates in ambulatory unit/organizational programs and meetings as needed Maintains professional competency by keeping abreast of new coding issues and guidelines. Attends classes and meetings as assigned. Reviews professional CDI and coding literature regularly Maintains clinical licensure and/or medical coding credentials (e.g. RN, PA, NP, CRC, CDEO, CCS, CPC) and completes all required Organizational Competencies and trainings (if applicable) Meets with providers on an as-needed basis to address concerns or areas of opportunity, and performs chart reviews as needed Maintains good rapport and professional relationships, as outlined in MGB Code of Conduct - Approaches conflict in a constructive manner, helps identify problems, offers solutions and participates in resolution Responsible to perform any other assigned duties as requested Qualifications: Minimum three (3) - five (5) years' experience required in either, case management, outpatient coding, utilization review, CDI or other disciplines with either coding experience however, an equivalent combination of education and experience, which provides proficiency in the areas of responsibility, may be substituted for the stated education and experience requirements. 2 years' experience in Primary Care, medical coding, risk adjustment or CDI preferred Current certification in Clinical Documentation Improvement (CDIP, CCDS, CCDS-O or CDEO) preferred Certification in medical coding and or risk adjustment (i.e., CRC, CPC, CCS, CDEO, or CCS-P or other pertinent to outpatient) preferred (CRC Required training within 1 year of employment) Medical licensure (RN, PA, NP) preferred Bachelor's degree healthcare related preferred Strong PC skills / Microsoft applications, including Outlook, Teams, Excel, PowerPoint Additional Job Details (if applicable) Remote Type Remote Work Location 399 Revolution Drive Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $62,400.00 - $90,750.40/Annual Grade 6 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 0100 Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. LCSW: starting pay rate $68,224 LICSW: starting pay rate $92,227 SIGN ON BONUS AVAILABLE for eligible Non-MGB employees: $3,000 FOR LCSW, $10,000 FOR LICSW/LMHC, Please ask about the details! Job Summary Home Base, a Red Sox Foundation and Massachusetts General Hospital program, is dedicated to healing the invisible wounds - including post-traumatic stress, traumatic brain injury, anxiety, depression, co-occurring substance use disorder, family relationship challenges and other issues associated with Military service - for Veterans of all eras, Service Members, Military Families and Families of the Fallen through world-class clinical care, wellness, education, and research. The Massachusetts General Hospital seeks a dynamic Licensed Clinical Social Worker (LCSW)/Licensed Independent Clinical Social Worker (LICSW) to serve on the Special Operations Team. In this role, the LCSW/LICSW will provide and oversee the provision of psychiatric, psychosocial, and overall mental health services and referrals for military Special Operators into the Home Base program. They will also be dedicated to supporting the Special Operations Forces (SOF) program and will provide coverage to other clinical operations as needed. The LCSW/LICSW may help cover approximately 2-3 weekend shifts per year. Summary This position will collaborate with other professionals to evaluate patients' medical or physical condition and to assess client needs as part of the interdisciplinary team. They work collaboratively with all healthcare team members to develop and implement treatment plans that support patient-centered plans of care for both individual patients and the medical community. Does this position require Patient Care? Yes Essential Functions -Provides psychosocial assessments of patients and families with social, emotional, interpersonal, and/or environmental issues. Formulates biopsychosocial assessment, disposition, and treatment plans. -Collaborate with other professionals to evaluate patients' medical or physical condition and to assess client needs as part of the interdisciplinary team. -Monitor, evaluate, and record client progress according to measurable goals described in the treatment and care plan. -Coordinate care for Special Operations Forces (SOF) veterans and military-connected family members seeking care at Home Base with the appropriate internal or external clinicians in a multi-disciplinary team, coordinated care model. -Serve as a contact point for accepting and triaging SOF referrals from internal clinicians, outside clinicians and self-referred patients. -Serve as primary case manager for patients in SOF admissions process in collaboration with Admissions Coordinator, including, but not limited to, the following responsibilities: conduct pre-screening to assess treatment and evaluation needs for SOF patients referred; coordinate signing of Release of Information forms, acquire relevant medical records, and coordinate with SOCOM where applicable; serve as point of contact for ongoing questions from the patient as they arise. -Monitor patient's status in admissions process using appropriate documentation. -May be asked to collaborate with SOF/ComBHaT team, patients, clinical team, and Resource Specialist to identify clinical and psychosocial needs in patients' home communities and identify appropriate resources. -May provide direct clinical services to Veterans and/or family members, which may include group or individual therapy. -May provide psychoeducation regarding PTSD, TBI, and related conditions to Veteran patients and family members as clinically appropriate within the context of the Intake and triage duties. -Collaborate with an inter-disciplinary team of clinical staff (social workers, psychologists, nurses, psychiatrists, physiatrists, physical therapists, etc.) to coordinate patient care and plan for discharge/aftercare when needed. -Consult with team to facilitate mandated assessments when abuse is suspected (child, disabled adult, elder), and safety assessment when violence is reported. Collaborates with MGH resources (HAVEN and Child Protection Team). -May assist with crisis intervention and management. -Documents timely and relevant information in patient electronic medical record and Home Base database. -Provide coverage for social work responsibilities in Outpatient Clinic as needed. -For LICSWs: provide clinical supervision to LC-level and/or MSW students as needed. -Additional responsibilities as assigned. Qualifications Education Master's Degree Social Work required or Master's Degree Mental Health & Behavioral Medicine required Can this role accept experience in lieu of a degree? No Licenses and Credentials Current professional licensure in Massachusetts (LCSW required, LICSW preferred). Experience Clinical Social Worker I Clinical Experience in a medical setting 0-1 years required Clinical Social Worker II Clinical Experience in a medical setting 2-3 years required Knowledge, Skills and Abilities - Excellent organizational and time management skills. - Excellent crisis intervention skills. - Good problem solving and conflict resolution skills. - Ability to work well collaboratively and independently. - Strong written and verbal communication skills. - Knowledge of community resources and the aging process. - Demonstrates basic foundational skills, showing fundamental knowledge and a commitment to the application of professional values and ethics. - Demonstrates fundamental skills in formulation, assessment of risks, crisis intervention completion of psychosocial treatment plans, and appropriate documentation. - May need assistance and guidance in ensuring the patient's needs, safety measures, and concerns are brought forward. Emerging knowledge of internal and external resources. - Developing and demonstrating interpersonal collaboration in a medical setting- inpatient or outpatient. - May need coaching/guidance in this area. - May provide some assistance and support with onboarding for new team members. - Aware of opportunities in department/service initiatives; participates in initiatives at an entity level. Uses data to measure progress. - Demonstrate fundamental skills under supervision. May need assistance in promoting collaboration among healthcare team members, other colleagues, and the organization to support and enhance patient care. Additional Job Details (if applicable) Physical Requirements Standing Frequently (34-66%) Walking Frequently (34-66%) Sitting Occasionally (3-33%) Lifting Frequently (34-66%) 35lbs+ (w/assisted device) Carrying Frequently (34-66%) 20lbs - 35lbs Pushing Occasionally (3-33%) Pulling Occasionally (3-33%) Climbing Rarely (Less than 2%) Balancing Frequently (34-66%) Stooping Occasionally (3-33%) Kneeling Occasionally (3-33%) Crouching Occasionally (3-33%) Crawling Rarely (Less than 2%) Reaching Frequently (34-66%) Gross Manipulation (Handling) Frequently (34-66%) Fine Manipulation (Fingering) Frequently (34-66%) Feeling Constantly (67-100%) Foot Use Rarely (Less than 2%) Vision - Far Constantly (67-100%) Vision - Near Constantly (67-100%) Talking Constantly (67-100%) Hearing Constantly (67-100%) Remote Type Hybrid Work Location One Constitution Wharf Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $56,992.00 - $82,992.00/Annual Grade 6 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Site: Mass General Brigham Incorporated Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary The Senior IAM Analyst - Risk & Compliance is responsible for ensuring that Identity and Access Management controls are designed, implemented, and operated in alignment with regulatory, security, and risk management requirements. This role serves as the primary liaison between IAM engineering/operations teams, Information Security operations, internal and external auditors, and application owners The role focuses on governance, control effectiveness, policy enforcement, metrics, and audit readiness across the IAM ecosystem, including Identity Governance & Administration (IGA), Access Management, Privileged Access Management (PAM), and directory services. This position requires strong analytical skills, deep understanding of IAM control frameworks, and the ability to translate regulatory and audit requirements into actionable IAM controls and operational processes. Qualifications Essential Functions: IAM Risk & Control Management Own and maintain IAM-related controls mapped to frameworks such as NIST 800-53, NIST CSF, HIPAA Security Rule, and Mass General Brigham security policies Partner with IAM Engineering and Operations teams to ensure controls are properly designed, implemented, and operating effectively Identify IAM control gaps, assess risk, and drive remediation plans with clear owners and timelines Evaluate IAM processes for alignment with least privilege, separation of duties, and zero trust principles Metrics, Reporting & Continuous Improvement Define and report IAM risk and compliance KPIs, such as: Certification completion and exception rates Orphaned and dormant account trends Privileged access violations Access request SLA adherence Use data to identify trends, emerging risks, and opportunities for automation or control enhancement Contribute to continuous improvement of IAM governance processes and tooling Audit & Compliance Support Act as the primary IAM point of contact for: Internal audits External audits Regulatory inquiries Prepare audit evidence, narratives, and walkthroughs for IAM controls including: User lifecycle management Access requests and approvals Access certifications Privileged access management Authentication and authorization controls Track audit findings, manage remediation efforts, and validate closure Access Governance & Certification Oversight Provide risk and compliance oversight for access certification campaigns (manager, application owner, privileged access) Define and enforce certification standards, review quality thresholds, and escalation criteria Analyze certification results to identify systemic risk, role sprawl, or control weaknesses Policy, Standards & Procedures Develop and maintain IAM-related: Policies Standards Procedures Control documentation Ensure policies are actionable, enforceable, and aligned with technical implementations Support annual policy reviews and exception management processes Cross-Functional Collaboration Collaborate closely with: IAM Engineering and Operations Information Security Operations and Program Governance Privacy and Legal teams Internal Audit Application and Infrastructure owners Serve as a trusted advisor on IAM risk topics to technical and non-technical stakeholders Education: Bachelor's or Associate's Degree preferred Licenses and Certification: Relevant certifications such as CISSP, CISA, CRISC, or IAM platform certifications (e.g., Saviynt, Okta, CyberArk) - Preferred Work Experience: 5+ years of progressively responsible experience in Identity and Access Management, Information Security, or IT Risk & Compliance, preferably in a large, regulated healthcare or academic medical environment Demonstrated experience supporting audits, regulatory inquiries, and control remediation efforts related to IAM Knowledge, Skills, and Abilities: Advanced expertise in IAM governance, risk, and compliance, including identity lifecycle controls, access governance, privileged access management, and authentication and authorization models. Strong working knowledge of healthcare regulatory and security frameworks, including HIPAA and NIST-based control models, and the ability to map requirements to technical IAM controls. Hands-on experience assessing and governing IAM controls within enterprise IAM platforms (e.g., IGA, access management, PAM, directory services). Ability to apply risk-based and analytical thinking to identify control gaps, prioritize remediation, and drive measurable improvements. Strong written and verbal communication skills, with the ability to clearly articulate IAM risk and compliance concepts to technical teams, auditors, and non-technical stakeholders. Proven ability to lead complex initiatives, manage competing priorities, and deliver outcomes in a matrixed enterprise environment. Strong judgment and decision-making skills, with demonstrated ability to evaluate trade-offs and recommend solutions that align with MGB's risk tolerance and Additional Job Details (if applicable) M-F Eastern Business Hours required Hybrid onsite Flexible working model required weekly includes onsite in office (number of days weekly can vary, must be flexible for business needs) 1-2 onsite days per week Remote working days require stable, secure, quiet, compliant working station Remote Type Hybrid Work Location 399 Revolution Drive Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $92,102.40 - $134,056.00/Annual Grade 7 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 0100 Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Under the direction of the Division Chief, Clinical Director, Sr Genetic Counselor and Administrative Manager, the genetic counselor will work in the general genetics clinical setting supporting physician and patient needs as necessary. Clinically, the counselor will educate and counsel patients and families on various genetic conditions based on their family history and diagnosis. They will prepare for clinics in advance, by reviewing records, and researching appropriate testing options. The counselor will also participate in disclosure of genetic test results and help families complete follow-up recommendations as necessary. The genetic counselor will be supporting The Murray Feingold Coordinated Genetics Service (MFCGS). Genetic counselor preferred to have 3+ years of clinical experience with a minimum of 1-2 years. Experience in pediatrics and general genetics is strongly desired. Clinically, the genetic counselor works in various spaces at the MGH. Remote work and virtual visits are also integrated into the role within the guidelines of the institution. Some clinic sessions may be held in satellite clinics such as Mass General Waltham, Mass General/Northshore Center for Outpatient Care (Danvers), and Spaulding Rehabilitation Outpatient Center (Sandwich) such that access to a car is preferred. Job Summary Summary Provides genetic education, counseling, and support to patients and/or families who have genetic disorders, birth defects, or who may be at risk for inherited conditions. Serves across the organization in several specialty clinics including general genetics clinic, metabolic clinic, bone marrow transplant clinic, cystic fibrosis clinic, hearing loss clinic, maternal fetal medicine, neurofibromatosis clinic, disorders of sexual development clinic, and more. Does this position require Patient Care? Yes Essential Functions -Evaluate the evidence for gene-disease associations -Collaborates and coordinates patient care with other disciplines and medical specialties -Assesses individual or family risk for a variety of inherited conditions, such as genetic disorders and birth defects. -Assist in development of patient consents, GC protocols, SOPs, and patient education materials. -Provide an accurate risk assessment based on data obtained. -Responds to relevant inquiries from patients, staff and physicians. Qualifications Education Master's Degree Genetic Counseling required Can this role accept experience in lieu of a degree? No Licenses and Credentials Genetic Counselor [State License] - Generic - HR Only required Experience genetics experience 1-2 years preferred Knowledge, Skills and Abilities - Strong patient/customer service skills. - Good documentation and organizational skills and good attention to detail. - Ability to adhere to detailed survey research protocols. - Ability to communicate effectively, both orally and in writing. - Strong understanding of molecular genetics and general chemistry. - Good attention to detail and analytical. Additional Job Details (if applicable) Physical Requirements Standing Frequently (34-66%) Walking Frequently (34-66%) Sitting Occasionally (3-33%) Lifting Frequently (34-66%) 35lbs+ (w/assisted device) Carrying Frequently (34-66%) 20lbs - 35lbs Pushing Occasionally (3-33%) Pulling Occasionally (3-33%) Climbing Rarely (Less than 2%) Balancing Frequently (34-66%) Stooping Occasionally (3-33%) Kneeling Occasionally (3-33%) Crouching Occasionally (3-33%) Crawling Rarely (Less than 2%) Reaching Frequently (34-66%) Gross Manipulation (Handling) Frequently (34-66%) Fine Manipulation (Fingering) Frequently (34-66%) Feeling Constantly (67-100%) Foot Use Rarely (Less than 2%) Vision - Far Constantly (67-100%) Vision - Near Constantly (67-100%) Talking Constantly (67-100%) Hearing Constantly (67-100%) Remote Type Hybrid Work Location 175 Cambridge Street Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $65,208.00 - $97,562.40/Annual Grade 5 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Site: The Brigham and Women's Hospital, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary Summary: Responsible for reviewing and processing requests for authorization of medical services in accordance with company policies and procedures. Collects and accurately enters information required by third parties for precertification for procedures, tests and imaging. Notifies the appropriate departments of insurance information and obtains and inputs corrected insurance information as needed. Does this position require Patient Care? No Essential Functions: Work as part of a group to secure insurance authorizations in an appropriate timeframe. Collects and accurately enters information required by third parties for precertification for procedures, tests and imaging. -Research and ensure proper and accurate diagnosis and procedure codes are assigned -Refer patients to financial counseling, as appropriate -Inform patient of authorization concerns prior to admission/procedure, coordinating with appropriate parties to facilitate authorization as appropriate, collaborating with other departments/offices to resolve complex authorization issues -Code authorization status in system and complete workflow. Research and remedy denials, while escalating complex denials. -Respond to internal and external inquiries regarding authorization decisions and provide explanations as needed Qualifications Education High School Diploma or Equivalent required Can this role accept experience in lieu of a degree? No Licenses and Credentials Experience experience in medical authorization or related field 1-2 years preferred Knowledge, Skills and Abilities - Excellent attention to detail and organizational skills. - Strong communication and interpersonal skills. - Knowledge of medical terminology and medical insurance benefits, including complete understanding of coordination of benefits. - Familiarity with computer systems and databases. - Ability to work independently and as part of a team. - Ability to work in a fast-paced environment. Additional Job Details (if applicable) Remote Type Hybrid Work Location 75 Francis Street Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range - / Grade 3 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 2200 The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Site: Mass General Brigham Incorporated Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary Summary Responsible for improving experience with the EHR and associated clinical IT systems. Will be a leader and change agent, working closely with leaders and clinicians to understand their users' work flows and needs. Responsible for analyzing, developing, documenting, and tracking clinical content. Develop and oversee the completion of project plans and schedules, and track the progress of content development and build, including remediation efforts, enhancement, and demand projects. Essential Functions -Maintains awareness of existing and emerging technology, regulatory, and market factors and assists in the development of the clinical IT strategy. -Serves as a key clinical promoter for major information technology projects within their purview. -Acts as an advocate for the protection of patient privacy and the security of protected health information. -Manages content development and helps to inform build activities between and among work groups. -Leads assigned work groups and facilitates interactions and communication to arrive at solutions for content development and management. -Provides coordination and direction to complete the assigned clinical content tasks, produce the required deliverables, track and resolve issues, and meet the relevant project milestones according to the established timeline. -Formulate recommendations as appropriate based on the results of the analysis. -Facilitates training sessions and workshops for clinical staff to promote quality standards and leading practices. Qualifications Education Bachelor's Degree Related Field of Study required or Master's Degree Related Field of Study preferred PharmD or equivalent required Can this role accept experience in lieu of a degree? No Experience Experience in clinical informatics 5-7 years required Knowledge, Skills and Abilities - Authority-level knowledge of clinical operations and related business processes. - Excellent leadership and supervisory skills. - Excellent problem solving and organizational skills. - Proficient with standard office technologies and software. - Results-oriented ability to focus on solutions for relevant, concrete issues. - Strategic and able to quickly understand and discuss situations and challenges. - Direct and open communication is able to be concise, articulate, and able to communicate effectively orally and written. Additional Job Details (if applicable) M-F Eastern Business Hours required Hybrid onsite Flexible working model required weekly includes onsite in office (number of days weekly can vary, must be flexible for business needs) 1-2 onsite days per week Remote working days require stable, secure, quiet, compliant working station Remote Type Hybrid Work Location 399 Revolution Drive Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $115,398.40 - $167,845.60/Annual Grade 8 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 0100 Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. GENERAL SUMMARY/ OVERVIEW STATEMENT: The Translational Clinical Research Associate/Clinical Research Coordinator works under general supervision to consent and enroll eligible patients to clinical translational research protocols and manage all aspects of data collection and requests. In particular, the CRA/CRC I will work on specimen collection studies. The Translational CRC/CRA will work closely with multiple providers to support their translational research projects. The CRA/CRC I will be trained on the institutional and federal regulations governing clinical research. The position involves a combination of data abstraction and entry, regulatory management, and patient coordination. The position involves direct patient contact. This is an on-site/hybrid position. Duties will be performed primarily on-site in ambulatory/clinical office setting. Components of the data/regulatory role may allow for remote work. Job Summary PRINCIPAL DUTIES AND RESPONSIBILITIES: All duties will be performed under general supervision by the Clinical Research Manager. The following clinical duties will be performed: · Interfacing in a professional manner with a diverse team of physicians, clinical research assistants, research nurses, pathologists and patients · Coordinating the collection and processing of tissue samples and blood samples from patients · Consent patients to translational research studies (minimal risk specimen collection studies) · Explain study protocol to patients and obtain informed consent · Screen and follow patients relevant to specific projects/studies · Assist clinical team in screening potential patients for study participation · Schedule all protocol required tests and procedures · Consent patients to specimen collection protocols · Coordinate patient appointments with physicians, nurses, and all test areas · Coordinate and schedule clinical safety laboratory specimen draws and ensure timely results are available to providers · Prepare pre-visit communication for providers to ensure required assessments are completed and documented · Maintain point of contact communication with enrolled patients and assist with front line questions regarding study participation · Develop protocol specific flow charts, intake sheets, and other tools to ensure protocol compliance and proper data acquisition · Coordinate, obtain, process, and ship protocol required blood and tissue samples · Ensure collection and processing (e.g. spin/separate/freeze) of all required correlative research blood samples with the coordination of the MGH Sample Processing Lab (SPL) The following data management responsibilities will be performed: · Collecting detailed clinical and treatment information on patients who are undergoing genetic testing, receiving treatments for cancer, or are enrolled in a research study · Maintaining an updated and organized database of patients · Verify adequate documentation of consent, required screening tests and procedures, and eligibility criteria to ensure patients meet all inclusion/exclusion criteria · Enroll patients as required by the study sponsor and internal enrollment monitor team · Follow patients for the duration of study participation via electronic medical record review to ensure protocol compliance · Complete data entry as required for individual study protocols ensuring compliance with institutional and regulatory requirements. · Maintain research charts and/or electronic files for all enrolled patients · Ensure adequate source documentation is in place for all data reported · Resolve data queries issued by the sponsor · Obtain protocol clarifications from the study sponsor and communicate information to the research team · Facilitate the request and shipment of samples · Maintain ongoing communication with clinical team regarding study patients and progress for multiple studies · Assist in abstracts, presentations, and manuscripts The following regulatory duties may be performed: · Assist with new study submission · Assist with updates and/or changes to current studies · Maintain and organize study specific regulatory binders · Prepare and submit protocol amendments, continuing reviews, and safety reports to the IRB · Revise informed consent documents to include new risk information and/or updated protocol requirements through the course of the study · Manage adverse event and deviation/violation/exception documentation for all enrolled patients and report to the sponsor and IRB as required · Maintain source documentation of correspondence with the IRB, investigators, and sponsors throughout the clinical trial process · Collect, complete, and submit essential regulatory documents to various regulatory entities · Ensure appropriate documentation of delegation and training for all study staff members · Maintain screening and enrollment documentation · Prepare monthly enrollment and data summary for study team SKILLS/ABILITIES/COMPETENCIES REQUIRED: · Ability to be self-motivated to work independently and as a team member · Analytical skills and ability to resolve problems · Careful attention to detail · Excellent organizational skills · Ability to follow directions · Excellent verbal and written communication skills · Computer literacy · Working knowledge of clinical research protocols · Ability to demonstrate respect and professionalism for subjects rights and individual needs Qualifications Education Bachelor's Degree Related Field of Study required Can this role accept experience in lieu of a degree? No Licenses and Credentials Experience Clinical Research or compliance experience 1-2 years preferred Knowledge, Skills and Abilities - Ability to work independently and as a team member. - Analytical skills and ability to resolve problems. - Ability to interpret acceptability of data results. - Careful attention to detail. - Good organizational and communication skills. - Working knowledge of clinical research protocols. Additional Job Details (if applicable) WORKING CONDITIONS: · Duties will be performed primarily on-site in ambulatory/clinical office setting · Components of the data/regulatory role may allow for remote work. Remote Type Hybrid Work Location 101 Merrimac Street Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $19.76 - $28.44/Hourly Grade 5 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Site: Mass General Brigham Medical Group, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. The Mass General Brigham Medical Group is a system-led operating entity formed by Mass General Brigham to deliver high quality, low cost, innovative community-based ambulatory care. This work stems from Mass General Brigham's unified system strategy to bring health care closer to patients while lowering total health care costs. The Medical Group provides a wide range of offerings, including primary care, specialty care, behavioral and mental health, and urgent care, both digitally as well as at physical locations in Massachusetts, New Hampshire, and Maine. The group also offers outpatient surgery and endoscopy, imaging, cardiac testing, and infusion. We share the commitment to delivering a coordinated and comprehensive experience across all locations, ensuring the appropriate level of care is available to every patient across our care delivery sites. Job Summary The MGBMG Pharmacy Department aims to expand clinical pharmacy services across the Mass General Brigham Medical Group (MGBMG) locations in a way that enhances the patient experience, health outcomes, and quality. One of the key goals is ensuring that our patients with chronic diseases are supported in achieving clinical outcomes known to reduce morbidity and mortality from these conditions. Pharmacists can play a key role in this goal by offering higher touch services (medication prescribing, monitoring, education) to patients that are struggling with chronic disease management. Working with primary care providers, population health coordinators, high-risk nursing programs, and community health workers, the pharmacist has the potential to positively impact patients through virtual, in-person appointments, and telemedicine. In collaboration with the MGBMG team, the Ambulatory Clinical Pharmacist will monitor the medication use process in accordance with the laws and regulations governing credentialed pharmacists and the practice of pharmacy by the appropriate state and federal agencies. They will work relatively independently, and within the limits of established pharmacy/ambulatory care practice site policies and procedures, as a member of the patient care team. The Ambulatory Clinical Pharmacist will report to the Clinical Pharmacy Manager at MGBMG and be responsible for working at the top of their licensure in collaborative drug therapy management (CDTM) work, as well as in-service presentations, clinical consult work, collaboration with our pharmacy team, and development of work to assist in the expansion of our department. Qualifications Required Experience Graduate of ACPE accredited college of pharmacy Doctor of Pharmacy (Pharm.D.) required Licensed or eligible for licensure to practice pharmacy in New Hampshire is required, but currently is able to be reciprocated from a MA pharmacist license Completion of American Society of Health System Pharmacy (ASHP) accredited PGY1 residency, PGY-1 required and PGY-2 preferred Preferred Experience We Hope You Have Knowledge of USP , , and Understanding of basic functionality of automated dispensing cabinets and ability to troubleshoot Familiarity with Epic Willow and OpTime Familiarity with LEAN methodologies Experience working as an ambulatory care pharmacist (1-2+ years) Additional Job Details (if applicable) We are currently hiring a full-time, 40-hour Clinical Ambulatory Pharmacist to work remotely, Monday-Friday between 8:00 am and 5:00 pm! This position is could require trips to Mass General Brigham Medical Group sites in the future. Our Clinical Ambulatory Pharmacists play a vital role in providing high-quality care to patients. Remote Type Hybrid Work Location 399 Revolution Drive Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $89,398.40 - $130,000.00/Annual Grade 7 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: Mass General Brigham Medical Group, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Site: Mass General Brigham Health Plan Holding Company, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary Mass General Brigham Health Plan is hiring for two Behavioral Health Specialists to work as part of an interdisciplinary care team providing expert recommendations for managing behavioral health conditions and providing specialized coordination of care for enrollees with Serious Mental Illness (SMI) and Substance Use Disorders (SUD). As the behavioral health clinical expert on the Interdisciplinary Care Team, the Behavioral Health Specialist partners with the Interdisciplinary Care Team, facilities, and providers to address behavioral health challenges, evaluate treatment options, and implement targeted strategies and interventions. Essential Functions • Collaborate with interdisciplinary care teams (ICT)-including LTSC, GSSC, primary care providers, specialists, and behavioral health treatment facilities-to support program enhancements, process improvements, care coordination, discharge planning, and aftercare. • Participate actively in ICT meetings, contributing insights on behavioral health concerns, treatment options, care strategies, and engaging in collaborative decision-making regarding enrollees' care. • Receive and triage behavioral health and substance use referrals, coordinating with the ICT and primary care providers to refer enrollees to appropriate inpatient or outpatient services. • Develop, update, and implement enrollee-centered care plans in collaboration with enrollees and care teams, promoting self-care, shared decision-making, and addressing identified needs through routine engagement and proactive outreach. • Conduct outreach, assessments, and home visits via telephonic, electronic, or in-person contact for identified enrollees, including routine evaluations and post-transition care. • Monitor clinical status to identify early signs of deterioration, intervening proactively with the ICT to prevent unnecessary hospitalizations and escalate behavioral health needs during weekly case conferences. • Establish consistent communication and reporting schedules with providers and enrollees to review enrollee status, progress toward goals, care needs, utilization plans, and follow-up. • Ensure compliance with DSNP regulations and quality assurance standards by documenting, monitoring, and evaluating enrollee interventions and care plans accurately within electronic medical record systems. • Serve as a key resource and liaison within the ICT by addressing enrollee questions, concerns, and care needs, facilitating access to services, and performing additional duties as assigned by the supervisor. Qualifications Master's Degree required Licensed Independent Clinical Social Worker (LICSW) required Minimum 3 years of direct clinical experience required Certified Case Management Certification preferred Previous counseling experience 5-7 years preferred Experience with community case management preferred Experience with Dually Eligible Enrollees (Medicare and Medicaid) preferred NCQA experience preferred Skills for Success Competency in working with multiple health care computer platforms, EPIC experience preferred Experience working with individuals with complex medical, behavioral, and social needs Strong communication and interpersonal skills to effectively engage with enrollees and interdisciplinary teams Critical thinking and problem-solving skills. Demonstrates autonomy in decision-making Strong organizational skills with an ability to manage routine work, triage and reset priorities as needed Interpersonal skills and ability to work effectively with providers and their staff to develop rapport, build trust, and promote Population Health initiatives. Excellent oral, written, and telephonic skills and abilities Competency in working with multiple health care computer platforms Ability to work effectively in a complex fast fast-paced medical environment and multiple practice locations Ability to work independently while contributing to a collaborative team environment Knowledge of healthcare and community BH services to assist enrollees effectively Must be comfortable with change, have the ability to adapt and pivot as part of continuous process improvement activities Additional Job Details (if applicable) Working Model Required This is a full-time position with a schedule of Monday through Friday, 8:30 AM-5:00 PM EDT with the ability to flex hours to meet members' needs This is a hybrid schedule, which includes practice-based work, remote work, and in-person home and community visits (these days will vary weekly and these visits may increase as the program launches) Must be local, ideally in Eastern, MA with the ability to travel to the community. This role offers autonomy to build own schedule to accommodate members' needs. Remote working days require stable, quiet, secure, compliant working station and access to Teams Video via MGB equipment Our goal will be to geographically align employees, which depends on residence, and can vary based on business needs, member enrollment, and team staffing. Employees must accommodate the hybrid work model, including practice-based work, remote work, and in-person home and community visits with members. The member population will reside primarily in Essex, Middlesex, Suffolk, Norfolk, Plymouth, Bristol, Dukes, and Nantucket counties. The responsibilities and caseload may be adjusted based on enrollment trends. Remote Type Hybrid Work Location 399 Revolution Drive Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $78,000.00 - $113,453.60/Annual Grade 7 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: Mass General Brigham Health Plan Holding Company, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Site: Mass General Brigham Home Care, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. About the Role Mass General Brigham's Home Hospital program is transforming how acute-level care is delivered by bringing hospital-quality services directly into the home. We are seeking a forward-thinking Nurse Manager to support the North Region teams aligned with Mass General Hospital and Salem Hospital. This role is ideal for a leader who excels in program implementation, operational management, and guiding teams through an evolving model of care delivery. You will help drive the next phase of our Home Hospital expansion while supporting staff performance, quality, compliance, and overall operational stability. Work Location & Schedule This is a hybrid role with primary on-site presence in Salem and Chelsea. On-site presence is required during the first six months. Work from home day per week may be available, depending on operational needs. Job Summary The Nurse Manager is a central operational leadership role, working closely with nursing, paramedics and an interdisciplinary team. Additionally, this role will have direct interface with clinical leadership, regional partners and external stakeholders. Responsibilities include: •Fostering an environment of nursing clinical excellence and innovation. •Represents Home Hospital nursing in various forums across the MGB enterprise. •Conducts performance evaluations and supporting ongoing staff development. •Ensures practice compliance through quality audits, monitoring and education. •Leads nursing meetings and maintains strong communication across the team. •Collaborates, designs, implements and evaluates, new pathways, workflows, and change-management initiatives as the program grows. •Reviews, develops and validates schedules across the unit to ensure balanced staffing and coverage. •Monitors budgets, position control and contributes to workforce planning. •Collaborates effectively with nursing supervisors and internal stakeholders to optimize daily operations and thruput. •Engages in union-related processes, including contract interpretation and labor-management conversations. Qualifications Education Bachelor's Degree in Nursing required; Master's Degree in Nursing preferred. Licensure Active MA RN license required. BLS and ACLS preferred. Experience 2-3 years of nursing experience required. 1-2 years of progressive nursing leadership experience strongly preferred. Experience with program implementation, change management, and/or decentralized care models (e.g., Home Hospital) strongly preferred. Union experience highly preferred. Additional Job Details (if applicable) Strong communication and organizational skills. Ability to navigate complex, evolving environments with a change-management mindset. Excellent critical thinking and problem-solving ability. Demonstrated commitment to high-quality, patient-centered care. Interest in innovation and program design Remote Type Hybrid Work Location 331 Highland Avenue Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $108,992.00 - $158,600.00/Annual Grade 8 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: Mass General Brigham Home Care, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Site: Mass General Brigham Incorporated Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. We are looking for an Intern to join our team for a January Start date or ASAP Job Summary Summary Responsible for assisting assigned departments in supporting information systems and technology initiatives. Provided hands-on experience, contributing areas such as data management, system maintenance, and user support. Essential functions will vary depending on the specific internship assignment. Essential Functions -Assist in troubleshooting and resolving technical issues. -May provide user support for software applications and hardware devices. -Help maintain accurate and up-to-date records of systems. -Assist with data entry, validation, and reporting tasks. -Assist in monitoring and maintaining system performance and security. -Help implement updates and patches to software applications. Qualifications Education High School Diploma or Equivalent required Can this role accept experience in lieu of a degree? No Experience Experience in pursuing a degree in Computer Science, Information Technology, Health Informatics, or a related field 0-1 year required Knowledge, Skills and Abilities - Basic understanding of information systems and healthcare technology preferred. - Familiarity with Microsoft Office Suite and database management tools. - Strong analytical and problem-solving skills. - Excellent communication and interpersonal skills. - Ability to work independently and as part of a team. Additional Job Details (if applicable) M-F Eastern Business Hours required Hybrid Onsite Flexible working model required weekly includes onsite in office (1-2 days per week weekly, must be flexible for business needs) Remote working days require stable, secure, quiet, compliant working station Remote Type Hybrid Work Location 399 Revolution Drive Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $17.36 - $24.79/Hourly Grade 2 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Site: Mass General Brigham Incorporated Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary Work directly with patients, Specialty Pharmacy staff, and clinic staff to manage the specialty medication needs of Mass General Brigham patients. Understand the complex medication needs of patients and coordinate with pharmacy and medical/nursing staff to meet those needs while providing extraordinary service. Assist patients with benefit coordination and financial assistance, manage prior authorizations, and ensure patients receive their medications at the appropriate time. Principal Duties and Responsibilities: Work with physicians, nurses and pharmacists to ensure that each patient receives the medications he/she needs at the appropriate time: - Review medication regime with patient to determine which medications need to be dispensed - Process medication orders confirming that they are billed to all third parties correctly - Monitor patient concerns, charts and profiles to meet their medication therapy needs Support MGBSP Patient Needs: - Answer patient questions about the service, insurance issues, financial assistance needs, etc. - Ensure all questions are answered timely and accurately - Ensure clinical questions are appropriately escalated to a pharmacist - Ensure employee back-up coverage is trained and knowledgeable - Report any Patient Safety Events according to MGB SP guidelines Commit to Building Relationships: - Quickly forge and sustain (or develop and maintain) strong relationships with pharmacists, coworkers, prescribers, nurses and patients to build/support the services we provide - Provide caring service, adjusting approaches to reflect developmental level and cultural differences of population served - Improve processes to facilitate communication and service between patient, and clinic, infusion center and discharge pharmacy teams to ensure accurate and timely delivery of medications - Participates in MGB SP Clinical Subcommittees Act as the insurance specialist: - Understand Medicare/Medicaid regulations and billing guidelines as they pertain patient pharmacy benefits - Understand billing primary, secondary and tertiary insurance claims - Resolve any billing issues and obtain Prior Authorizations for medications. - Obtain benefit information and verify patient insurance eligibility and level of coverage - Cross train within PCC roles as directed to support emergent and ongoing business needs. Qualifications Pharmacy technician experience, or equivalent combination of education and related experience working directly with patients in a healthcare setting. Experience with prior authorizations and their renewal, and medication and financial assistance renewals are a plus. Computer skills (Microsoft Office, Excel, Word, Access). Experience with Pharmacy, EPIC or similar medical record software a plus. License/Certification/Registration: Registered with State Board of Pharmacy or willingness to become registered upon hire. CPhT-Certified Pharmacy Technician License in the State of Massachusetts. Minimum Experience: High School diploma/GED Preferred Experience: Four-year degree in healthcare-related field or four-year degree and experience in a healthcare setting. Experience working with patients receiving Specialty Medications. Proficiency on other languages a plus Additional Requirements: Responsible for confidential data: Respect the confidentiality of all information, including information regarding patients, staff members or Health System business issues, and share information only with those who need to know Excellent customer service skills, excellent written and verbal communication skills, proficient in the English language, good attention to detail, ability to problem solve effectively, ability to follow policies and procedures, basic math skills, advanced computer skills and proficient with medical terminology Provide On-call support on a scheduled rotation Respect the confidentiality of all information, including information regarding patients, staff members or Health System business issues and share information only with those who need to know. Due to differences in scope of care, practice, or service across settings, the specific experience required for this position may vary Additional Job Details (if applicable) M-F Full Time 830am-5pm ET (no weekends, MGB holidays are paid, on-call 24/7 rotation) 100% onsite for the first 90 days, average 1-2 days per week after 90 days. A hybrid model after training will be issued: business needs will dictate this; must be flexible for monthly or weekly onsite attendance. Remote Type Hybrid Work Location 31 North Avenue Pay Range $21.78 - $31.08/Hourly Grade 4 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Site: The Brigham and Women's Hospital, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary Ariadne Labs is a joint center for health systems innovation at Brigham and Women's Hospital and the Harvard T. H. Chan School of Public Health. Our goal is to drive scalable solutions for better care at critical moments in people's lives everywhere. Better care means better health outcomes, lower costs, and more actual caring. Critical means solving health systems failures that have major impact, typically touching people by the millions. The Clinical Quality Improvement Specialist will be part of the Implementation Platform at Ariadne Labs to provide support in designing, testing, and delivering effective quality improvement solutions and implementation plans, in accordance with project goals, to meet the needs of end users. The ideal candidate will have a strong experience in advising and guiding teams on the use of implementation and improvement science in a variety of clinical contexts, with particular interest in innovative care delivery models that bring hospital-level care to patients in the comfort of their own homes and communities particularly in rural and underserved areas. We are looking for individuals who embrace complex challenges and bring creativity and energy to solving them. Qualifications Primary Duties and Responsibilities: Lead internal and external teams on the use of integrating implementation and improvement science methodology as projects move from design to spread Manage relationships with external quality teams in their implementation efforts using knowledge in behavior change, model for improvement, and/or change management via coaching calls, webinars, one-on-one advising, implementation trainings, and other remote methods Represent and elevate the nursing, social work, and/or clinical perspective within Ariadne Labs in developing equitable implementation tools and plans and fostering different perspectives Frontline clinical and process experience in order to represent all stakeholders in our work, including patients and families. Drive project design and learning to co-develop clear project goals that are visible and are then applied to the development of toolkits and implementation guides that can be adapted and customized for all projects Co-design and improve program activities, including modifying program structures, creating curricula, designing and facilitating trainings, developing agendas and testing new approaches to meet desired goals. Develop materials, case studies, blogs, training curriculum, webinar content and any other needed materials to support implementation and dissemination activities Synthesize lessons learned at Ariadne Labs in implementation, coaching, adaptation, and adoption of interventions among end users in order to improve the interventions and increase Ariadne Labs' ability to affect change and increase uptake of proven interventions Contribute to grant writing, proposal development, scientific writing, and impact assessment to promote the work of the Implementation Platform. Foster curiosity to enhance and build knowledge on quality theory and Improvement Science, and be able to apply in all aspects of our work internally and externally. Qualifications: BA/BS required; Bachelor of Science in Nursing or Bachelor of Social Work is strongly preferred Current licensure to practice in Massachusetts as a Registered Nurse or Social Worker is strongly preferred Minimum 5 years of direct experience working in the field of implementation and/or quality improvement is strongly preferred Minimum 5 years of direct experience working in in the field of nursing, social work, or a related clinical area is preferred Strong ability to gather, synthesize and translate stakeholders' needs and provide recommendations Strong communication skills, including technical writing, public speaking, small and large group facilitation and training Experience working with a variety of stakeholders, including clinicians Experience leading/facilitating complex quality improvement initiatives in the healthcare setting including QI collaboratives Experience with managing concurrent implementation efforts with multiple teams Detailed-focused and managing towards aggressive timelines. Able to maneuver through complex political situations to achieve desired outcomes Strong negotiation, decision making, and delegation skills Ability to travel as needed, both domestically and internationally (up to 20%) Required Skills: The ability to establish and maintain meaningful relationships with a diverse group of professionals Strong planning, problem solving and analytical skills Understanding of the principles of quality improvement and performance measurement Proficiency in Microsoft Teams, Word, Excel, and PowerPoint; Familiarity with Google Drive is strongly preferred Proficiency in Spanish or other languages preferred Competencies: Building Partnerships Embracing Change Pursuing Excellence Teamwork and Collaboration Organizational Awareness Cultural Awareness Expected In Person Time This position is based out of our Assembly Row, Somerville, MA office and follows a hybrid work model. Team members are expected to work onsite in the Somerville office at least two days per week, with the flexibility to work remotely for the remainder of the week. Education Bachelor's Degree Related Field of Study required Licenses and Credentials Experience in Quality Improvement, preferably in a healthcare setting 2-3 years required. 5 yrs of experience strongly preferred. Additional Job Details (if applicable) Remote Type Hybrid Work Location 399 Revolution Drive Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $62,400.00 - $90,750.40/Annual Grade 6 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 2200 The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.