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Working At Navient

Zippia Score 4.6

Navient overview

Navient is a U.S. corporation based in Wilmington, Delaware, whose operations include servicing and collecting on student loans.
The staff at Navient come from unusually diverse demographic backgrounds. The company is 57.4% female and 31.8% ethnic minorities. Navient employees are more likely to be members of the Republican Party than the Democratic Party, with 52.7% of employees identifying as members of the Republican Party. But those numbers could change quickly because the turnover rate at Navient is relatively high. Employees at Navient stay with the company for an average of 1.8 years before leaving. The average employee at Navient makes $39,210 per year. Pay at Navient is significantly lower than some of its highest paying competitors, like Axcess Financial Services, Vanderbilt Mortgage and Finance, and Exeter Finance, which pay $66,447, $66,396, and $64,587, respectively.
A large finance company with 6,700 employees and an annual revenue of $5.2B, Navient is headquartered in Delaware.

The Organization’s Mission

To enhance the financial success of our customers by delivering innovative solutions and insights with compassion and personalized service.

Perks of Working at Navient

Navient provides paid time off, healthcare benefits, flexible spending accounts, 401k plan, tuition reimbursement, legal insurance, employee discounts, and other perks.


Diversified Financial Services





Founded in



Wilmington, DE





Organization Type


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The team at Navient

Key People
  • Nikki Lavoie (Media Contact)
  • John Remondi (ceo)
  • Paul Hartwick (Media Contact)
The Inside Scoop
Navient, established in 2014, provides financial services such as accounts receivable management, payment processing, collection, revenue enhancement, delinquency resolution and default prevention, asset generation and refinancing, financial literacy and career management resources, and other services to education, health care, and government clients. Headquartered in Wilmington, Delaware, Navient also employs about 6000 team members in western New York, northeastern Pennsylvania, Indiana, Tennessee, Texas, Virginia, Wisconsin, California and other locations.
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Navient Rankings

Navient is ranked #8 on the Best Companies to Work For in Delaware list. Zippia's Best Places to Work lists provide unbiased, data-based evaluations of companies. Rankings are based on government and proprietary data on salaries, company financial health, and employee diversity.

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Navient Salaries

How much does Navient pay?
The national average salary for a Navient employee in the United States is $39,210 per year. Employees in the top 10 percent can make over $77,000 per year, while employees at the bottom 10 percent earn less than $19,000 per year.
Salary Score
Average Employee Earnings

Navient Salaries By Job Title

While Navient employees earn an average yearly salary of $39,210, different roles can command different wages. The higher paying positions at Navient include Quality Assurance Coordinator, Reporting Analyst, Claims Analyst, and Customer Resolution Specialist. A typical Quality Assurance Coordinator salary at Navient is $72,694. Some of the other roles at Navient are Bilingual Customer Service and Call Center Representative. A worker with the title Bilingual Customer Service at Navient earns an average salary of $29,249 per year.

Navient careers

On average, employees at Navient stay with the company for 1.8 years. Employees most commonly join Navient after leaving Sallie Mae Bank. When they leave Navient, they most frequently get their next job at Amazon.

Average Length of Employment


1.8 years
Top Employers Before Navient
Walmart12.9 %
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Top Employers After Navient
Amazon9.5 %
Xerox9.5 %
Lowe's6.1 %
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Navient Employee Political Affiliation


Employee Political Donations

Nikki LavoieCommunications Director
$5,400Democratic Party
Carmen Guzman LowreyLobbyist
$3,880Democratic Party
John RemondiChief Executive Officer
$3,700Republican Party
John WhorleyExecutive
$3,076Republican Party
Lucia LebensGovernment Relations
$2,050Republican Party
William ArztConsultant
$2,000Democratic Party
John KaneExecutive
$1,500Republican Party
Sheila Ryan MacIeChief Of Staff
$1,000Democratic Party
Patricia LawickiExecutive Vice President
$1,000Democratic Party
John Whorley JrGroup Vice President
$1,000Republican Party
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Navient Employment Videos

Navient - About Us

Navient Employee Story - Cate

Meet Navient CEO Jack Remondi

Navient Financial Performance

Performance Score
We calculated the performance score of companies by measuring multiple factors, including revenue, longevity, and stock market performance.


> $1B

Founded in


Organization type


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Navient Subsidiaries

Subsidiaries to Navient include GILA GROUP, Xtend Healthcare, and Arrow Financial Services. Employees at the parent company, Navient, earn $39,210. In comparison, the salaries at GILA GROUP, Xtend Healthcare, and Arrow Financial Services are $80,505, $50,835, and $40,364.

Navient Competitors

Based on our research, similar companies to Navient are Axcess Financial Services Inc., Vanderbilt Mortgage and Finance, and Exeter Finance. The wages at Axcess Financial Services Inc. average higher than the other similar companies, where the median salary is $66,447 per year. The salaries at Vanderbilt Mortgage and Finance average $66,396 per year, and the salaries at Exeter Finance come in at $64,587 per year.

Frequently Asked Questions about Navient

When was Navient founded?

Navient was founded in 2014.

How many Employees does Navient have?

Navient has 6,700 employees.

How much money does Navient make?

Navient generates $5.2B in revenue.

What industry is Navient in?

Navient is in the diversified financial services industry.

What is Navient's mission?

Navient's mission statement is "To enhance the financial success of our customers by delivering innovative solutions and insights with compassion and personalized service."

What type of company is Navient?

Navient is a public company.

Who are Navient's competitors?

Navient competitors include Pioneer Credit Recovery, Sallie Mae Bank, Great Lakes Higher Education Corporation, National Recovery Systems Inc., Allied Interstate Inc., Firstsource Advantage LLC, Exeter Finance, Credit Control Services Inc., American Recovery Systems, Inc., Arrow Financial Services LLC, Certified Credit Reporting, CREDIT PROTECTION ASSOC, CashCall, Integrity Solution Services Inc., Dollar Financial Group Inc., Semperian Inc., Medical Data System, FIRST REVENUE ASSURANCE, Axcess Financial Services Inc., Vanderbilt Mortgage and Finance.

Who works at Navient?

Nikki Lavoie (Media Contact)

John Remondi (ceo)

Paul Hartwick (Media Contact)

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You can find out what it is like to work at Navient, also known as NAVIENT CORP, Navient, Navient Corporation and Navient Solutions LLC.

Zippia gives an in-depth look into the details of Navient, including salaries, political affiliations, employee data, and more, in order to inform job seekers about Navient. The employee data is based on information from people who have self-reported their past or current employments at Navient. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions, or for the results obtained from the use of this information. The data presented on this page does not represent the view of Navient and its employees or that of Zippia.