Navient jobs

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Yes, Navient does conduct drug tests. Navient has policies and procedures in place to promote a drug-free work environment, and these include conducting drug tests for its employees.

- 127 jobs

Email and CRM Strategy Lead
Sallie Mae 4.1
Sallie Mae job in Newark, DE
**When you join Sallie Mae, you become a champion for all students.** We're on a mission to power confidence as students begin their unique journey. To help them plan their higher education, successfully finish, and prepare for life after school. To help them Start smart. Learn big. Students need guidance navigating this important time in their life. They need someone who acknowledges that their education path is unique. They need a partner willing to evolve and not only meet but surpass their expectations. We're changing. Because students need a better way. We're looking for people who are excited to drive this transformation. To break barriers and think of new ways to adapt, help, and create better experiences for students-and for each other. This is where diverse backgrounds, beliefs, and perspectives matter. It's where you're empowered to bring your authentic self to work. Feeling your best allows you to do your best. Our benefits take care of the whole you-from physical and mental to financial and professional. You'll get opportunities to further your education and career, support for you and your family (including your pets!), paid time off to volunteer for the things that matter to you, and more. We're obsessed with impact and making a real difference. For us, that means putting relationships first, asking "why not?" when tackling challenges, and continuously learning new skills. Come do more than join something, change something. For students, for future generations, for the future of education. **What You'll Contribute** This position leads the strategy and execution of email marketing programs, focusing on automation, CRM optimization, and customer journey design. The role ensures seamless integration of email campaigns within broader marketing initiatives to drive engagement and conversion. The ideal candidate will design, execute, and optimize our Loan Funnel Program, focusing on customer lifecycle journeys, engagement, and conversion within the financial services sector. The role requires a blend of strategic thinking, technical expertise in marketing automation platforms, and an understanding of the financial industry's unique compliance and regulatory landscape. **Key Responsibilities** + **Email Automation & Journey Building:** Design and implement automated workflows that deliver personalized experiences across the customer lifecycle. + **CRM Program Optimization:** Manage and enhance CRM systems to improve segmentation, targeting, and campaign performance. + **Program Management:** Oversee planning, execution, and reporting for email marketing initiatives, ensuring alignment with overall marketing goals. + **Performance Analysis:** Monitor KPIs, analyze results, and optimize campaigns for continuous improvement. **What You'll Do** + Strategy and Planning + Develop and implement marketing automation strategies that align with business objectives for our Loan Funnel Program and other high-value automated programs. + Design multi-channel customer lifecycle journeys across email, SMS, push notifications, and in-app messaging to deliver high-impact marketing initiatives. + Partner with cross-functional teams, including sales, data analytics, product, and content, to define campaign architecture and optimize strategies. + Develop and manage lead scoring practices to identify and prioritize marketing-qualified leads. + Execution and Implementation + Build and execute automated marketing campaigns and workflows using a marketing automation platform (e.g., Zeta Marketing Platform, Salesforce Marketing Cloud, HubSpot). + Create and manage audience segmentation based on data from CRM and other integrated technologies to maximize relevance and engagement. + Maintain integrations between the marketing automation platform and other systems (e.g., CRM) to ensure a seamless flow of data. + Ensure all marketing communications adhere to financial regulations and data privacy laws (e.g., CAN-SPAM, GDPR). + Analysis and Optimization + Conduct A/B testing on marketing automation workflows and digital assets to improve engagement and conversion rates. + Analyze campaign performance, customer behavior, and engagement metrics to identify actionable insights for continuous improvement. + Create and share reports and dashboards to provide key stakeholders with performance summaries and measure success against KPIs. + Technical and Operational + Serve as the in-house subject matter expert for marketing automation, providing guidance and support to internal users. + Perform quality assurance (QA) on automated programs and digital assets to ensure accurate implementation. + Maintain data quality and hygiene within the marketing automation platform. _The above information is intended to describe the general nature and level of work performed by employees assigned to this job; it is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees in this role._ **What You Have** Minimum education, skills and experience required. + Proven track record of developing and implementing successful digital marketing strategies that have driven business growth. + Strong knowledge of digital marketing channels, platforms, and best practices, including SEO, SEM, social media advertising, email marketing, content marketing, and analytics tools. + Experience with marketing automation platforms, CRM systems, and web analytics tools. + Excellent analytical and problem-solving skills, with the ability to interpret data and make data-driven decisions. + Strong leadership and team management skills, with the ability to motivate and inspire a team of digital marketing professionals. + Exceptional communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and external partners. Preferred education, skills and experience required. + Bachelor's degree in Marketing, Business, or a related field. + 5+ years of experience in marketing automation and digital marketing, with experience preferably in financial services. + Hands-on experience with a major marketing automation platform, such as Zeta Marketing Platform, Salesforce Marketing Cloud, or HubSpot - **Zeta strongly preferred.** + Strong analytical skills with the ability to interpret data and make data-driven decisions and recommendations. + Familiarity with CRM systems, specifically their integration with marketing automation. + Excellent communication, organizational, and project management skills. + A strong understanding of compliance and regulations relevant to the financial services industry. + A strategic mindset with a focus on problem-solving and process optimization. + Working knowledge of HTML is a plus. **The Americans with Disabilities Act** _The Americans with Disabilities Act of 1990 (ADA) prohibits discrimination by employers, in compensation and employment opportunities, against qualified individuals with disabilities who, with or without reasonable accommodation, can perform the "essential functions" of a job. A function may be essential for any of several reasons, including: the job exists to perform that function, the employee holding the job was hired for his/her expertise in performing the function, or only a limited number of employees are available to perform that function._ **Feeling your best helps you do your best:** **Our benefits take care of the whole you-so you can build your work around your life (not the other way around!).** + Competitive base salaries + Bonus incentives + Generous PTO, Floating Holidays and 12 Federal Holidays observed + Support for financial-well-being and retirement 401k with employer match + Comprehensive medical, dental, vision, hospital indemnity, critical illness, pet insurance and more + Employer paid short-term/long-term disability and basic life insurance + Flexible hybrid working arrangements. + Paid parental leave and adoption reimbursement programs + Free access to on-site staffed fitness centers (in Delaware) and gym subsidy (for locations outside Delaware) + Confidential counseling support (EAP), Health Advocacy services and Wellness program with financial incentives + Tuition Reimbursement and Family Scholarship Programs + Career development and training opportunities Not the right fit? Let us know you're interested in a future opportunity by clicking _Introduce Yourself_ in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest! **Sallie Mae is proud to be an equal opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, sexual orientation, national origin, age, genetic information, gender identity, disability, Veteran status or any other characteristic protected by federal, state or local law. Click here (******************************************************* **to view the U.S. Pay Transparency Policy,** **here (******************************************************************************************************************* **for federal job applicant notices, and** **here (************************************************************************************************** **to view the California Employee Privacy Notice.** **Reasonable accommodations are available for applicants with disabilities in all phases of the application and employment process. To request an accommodation please call ************** and choose option 9. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.** Sallie Mae is proud to be an equal opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, sexual orientation, national origin, age, genetic information, gender identity, disability, Veteran status or any other characteristic protected by federal, state or local law. If you'd like more information about your EEO rights as an applicant, please click **************************************************** ************************************************************************************************************************** Click ************************************************************** to view the U.S. Pay Transparency Policy.
$87k-111k yearly est. 60d+ ago
Director, Loan Program Management
Sallie Mae 4.1
Sallie Mae job in Newark, DE
**When you join Sallie Mae, you become a champion for all students.** We're on a mission to power confidence as students begin their unique journey. To help them plan their higher education, successfully finish, and prepare for life after school. To help them Start smart. Learn big. Students need guidance navigating this important time in their life. They need someone who acknowledges that their education path is unique. They need a partner willing to evolve and not only meet but surpass their expectations. We're changing. Because students need a better way. We're looking for people who are excited to drive this transformation. To break barriers and think of new ways to adapt, help, and create better experiences for students-and for each other. This is where diverse backgrounds, beliefs, and perspectives matter. It's where you're empowered to bring your authentic self to work. Feeling your best allows you to do your best. Our benefits take care of the whole you-from physical and mental to financial and professional. You'll get opportunities to further your education and career, support for you and your family (including your pets!), paid time off to volunteer for the things that matter to you, and more. We're obsessed with impact and making a real difference. For us, that means putting relationships first, asking "why not?" when tackling challenges, and continuously learning new skills. Come do more than join something, change something. For students, for future generations, for the future of education. **What You'll Contribute** As a Director, Loan Program Management at Sallie Mae, you will apply your strategic and analytical skills to major company challenges. You'll work with top team members to develop and test strategies that impact every area of the business. And you will do it all in a collaborative environment that values your insight, encourages you to dig in, and rewards innovative thinking. In this role, you will work within the Credit team at Sallie Mae and have a first look into how we make decisions for our customers. You will have a chance to bring your core competencies of Integrated Thinking, Analytical Problem Skills and Communication skills to real business problems every day. Responsibilities: + Oversee monitoring and compliance processes for loans serviced and managed, ensuring strict adherence to credit-related terms and conditions. + Coordinate the development and implementation of credit procedures to maintain alignment with regulatory and contractual requirements. + Support the creation and maintenance of analytical dashboards that track credit performance and portfolio risk metrics. + Facilitate forecasting of credit portfolio performance, leveraging historical credit data and professional judgment to anticipate trends and outcomes. + Guide scenario analysis to assess potential outcomes and credit risks associated with loan portfolio management. + Support the maintenance of credit algorithms and models for identifying loans with differentiated performance, ensuring alignment with portfolio strategy and risk appetite. + Provide recommendations on changes to credit criteria and thresholds to senior management, grounded in portfolio analytics and market conditions. + Supervise the execution of ad-hoc credit data analyses to inform portfolio management decisions and portfolio optimization. + Ensure timely delivery of regular and ad-hoc credit reports and presentations for senior management, with a focus on portfolio performance, compliance, and risk insights. + Collaborate with cross-functional teams on related initiatives + Perform other responsibilities as assigned. Key Competencies required to deliver upon this role: **Strategic leadership** : Drive analytical and data-based approach to develop business strategies that will drive growth, inform core decisions, and drive success for Sallie Mae **Teamwork** : Can lead and mentor team of analysts to help solve business problems. **Execution** : Ensure delivery of business intent, build and evaluate business requirements to drive flawless execution of credit and product strategy. Ability to successfully drive multiple projects and programs concurrently **Partnership** : Collaborate effectively with colleagues across Sallie Mae to drive improvement in quality, volume, and service **Analytical Problem Solving** : A proven track record of decision making and problem solving based on analytics. Conceptual thinking skills must be complemented by a strong quantitative orientation. Successfully organize and drive structured thinking for white space business problems **Strong business judgment, leadership and integrity** : He/she should be a tenacious decisionmaker, able to bring a healthy, aggressive, yet responsible approach to business **Strong communication skills** : Impeccable written and oral communications, coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal and negotiation skills. Ability to take analysis and integrate into a clear and concise story **Basic Qualifications:** Bachelor's Degree in quantitative field such as Finance, Economics, Physical Sciences, Math, Statistics, Engineering **Preferred Qualifications:** Master's Degree in Business or quantitative field such as Finance, Economics, Physical Sciences, Math, Statistics, Engineering 8+ years of experience in analysis 4+ years of experience in financial services 2+ year of experience in consulting 3+ years of experience in people management **The Americans with Disabilities Act** _The Americans with Disabilities Act of 1990 (ADA) prohibits discrimination by employers, in compensation and employment opportunities, against qualified individuals with disabilities who, with or without reasonable accommodation, can perform the "essential functions" of a job. A function may be essential for any of several reasons, including: the job exists to perform that function, the employee holding the job was hired for his/her expertise in performing the function, or only a limited number of employees are available to perform that function._ **Feeling your best helps you do your best:** **Our benefits take care of the whole you-so you can build your work around your life (not the other way around!).** + Competitive base salaries + Bonus incentives + Generous PTO, Floating Holidays and 12 Federal Holidays observed + Support for financial-well-being and retirement 401k with employer match + Comprehensive medical, dental, vision, hospital indemnity, critical illness, pet insurance and more + Employer paid short-term/long-term disability and basic life insurance + Flexible hybrid working arrangements. + Paid parental leave and adoption reimbursement programs + Free access to on-site staffed fitness centers (in Delaware) and gym subsidy (for locations outside Delaware) + Confidential counseling support (EAP), Health Advocacy services and Wellness program with financial incentives + Tuition Reimbursement and Family Scholarship Programs + Career development and training opportunities Not the right fit? Let us know you're interested in a future opportunity by clicking _Introduce Yourself_ in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest! **Sallie Mae is proud to be an equal opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, sexual orientation, national origin, age, genetic information, gender identity, disability, Veteran status or any other characteristic protected by federal, state or local law. Click here (******************************************************* **to view the U.S. Pay Transparency Policy,** **here (******************************************************************************************************************* **for federal job applicant notices, and** **here (************************************************************************************************** **to view the California Employee Privacy Notice.** **Reasonable accommodations are available for applicants with disabilities in all phases of the application and employment process. To request an accommodation please call ************** and choose option 9. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.** Sallie Mae is proud to be an equal opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, sexual orientation, national origin, age, genetic information, gender identity, disability, Veteran status or any other characteristic protected by federal, state or local law. If you'd like more information about your EEO rights as an applicant, please click **************************************************** ************************************************************************************************************************** Click ************************************************************** to view the U.S. Pay Transparency Policy.
$121k-153k yearly est. 54d ago
Remote - Lead Analyst, Operational Analytics
Green Dot 4.6
Remote or Los Angeles, CA job
We're looking for talented professionals, anywhere in the United States, to join us in bringing smart money management and payment solutions to everyone's fingertips. At Green Dot, we are evolving to a new and permanent “Work from Anywhere” model designed to maximize the benefits of remote work, promote and enable a strong culture of performance and connectedness, and attract the best and brightest talent who align with our entrepreneurial spirit and mission. <<>><<>><<>><<>><<>><<>><<>><<>><<>><<>> JOB DESCRIPTION Job Title: Lead Analyst, Operational Analytics Location: Remote Department: Data Analytics Reports To: VP Data Analytics Position Summary: We are seeking a highly skilled and experienced team lead to spearhead the development and execution of our data governance strategy. This role requires a strong understanding of data management principles, hands-on experience with SQL querying/scripting, data mapping and a comprehensive grasp of data warehouse architecture. The ideal candidate will play a key role in ensuring data quality, consistency, security, and accessibility across the organization. Key Responsibilities: Lead the data governance team in developing and enforcing data governance policies, standards, and best practices. Partner with data stewards, data architects, and business units to ensure alignment between data governance goals and organizational priorities. Oversee data cataloging, metadata management, and data lineage initiatives. Conduct data mapping activities across various systems and sources. Collaborate with data engineers and database administrators to ensure data warehouse structures support governance initiatives. Identify and resolve data quality issues, define data quality metrics, and implement ongoing monitoring processes. Facilitate data governance councils and working groups to drive awareness, compliance, and engagement across data domains. Champion the adoption of a data-driven culture across the organization through training, communication, and support. Use existing tools such as MicroStrategy, Tableau, Power BI and Excel to build visual representations of data and present that to others. Required Qualifications: Bachelor's degree in Information Systems, Computer Science, Data Management, Engineering or a related field. 5+ years of experience in data governance, data management, or a related role. Strong proficiency in SQL and experience with data mapping between source systems and data warehouses. Solid understanding of data warehouse structures, data modeling concepts, and ETL processes. Familiarity with data governance tools (e.g., Collibra, Informatica, Alation, or similar) is a plus but not required. Familiarity with reporting tools such as MicroStrategy, Tableau, Power BI and the skills to quickly pick up new Analytics tools. Strong experience working with Excel, developing Pivot Tables and structuring/formatting data. Excellent analytical, problem-solving, and communication skills. Proven ability to lead cross-functional teams and manage multiple priorities in a fast-paced environment. POSITION TYPE Regular PAY RANGE The targeted base salary for this position is $97,100 to $145,500 per year. The final compensation will be determined by a number of factors such as qualifications, expertise, and the candidate's geographical location. <<>><<>><<>><<>><<>><<>><<>><<>><<>><<>> We're Here to Support You-Accommodations Upon Request Green Dot is committed to providing an inclusive and accessible hiring experience for all candidates. If you require a reasonable accommodation during any part of the application or interview process, we encourage you to let us know. We will work with you to meet your needs in a way that respects your privacy and ensures equal opportunity. Our goal is to support every applicant in showcasing their talents and potential. Work Authorization Requirement At Green Dot Corporation, we value diversity and strive for fair and inclusive hiring practices. However, we are currently unable to offer visa sponsorship. All applicants must be legally authorized to work in the United States at the time of application and throughout the duration of employment, without the need for current or future sponsorship.
$97.1k-145.5k yearly Auto-Apply 60d+ ago
Trust Operations Associate
Stifel 4.8
Greenville, DE job
Why Stifel Stifel strives for a culture that puts its clients and associates first: a culture where everyone belongs, everyone is welcome, and everyone contributes to the success of our clients, their careers, and the firm as a whole. Let's talk about how you can find your place here at Stifel, where success meets success. What You'll Be Doing The Trust Operations Associate will process a wide variety of transactions. The Associate must be aware of impacts on customer statements while processing. This role will work with the Trust Company outsourcing partners to initiate requests and resolve issues. What We're Looking For * Coordinate and track corporate action elections. * Monitoring DDA account for incoming and outgoing activity. * Complete Daily Bank Deposit/Sweep reconciliation and wire processing. * Ensure transactions are processed adequately according to policies and procedures. * Process a variety of cash transactions, including receipts and disbursements. * Submit requests daily to the trust company outsourcing partners via forms, online requests, e-mail, or phone calls. Interact with outsourcing partners to follow up on requests and resolve any issues. * Distribute daily reports. * Set up and maintain financial advisor access to the online system. * Scan, image, and index documents into document retention software. * Additional duties and special projects as assigned. What You'll Bring * Proficient in Microsoft Outlook and Microsoft Office Suite, in particular Excel. The ability to create and maintain spreadsheets is required. * Ability to communicate effectively (written and verbal) on the phone and in person as appropriate for the audience's needs; uses excellent grammar, courteous and efficient telephone and office etiquette; effectively conveys information. * Managing one's own time and priorities to ensure the meeting of deadlines. * Skilled at finding and using traditional and creative methods of solving the problem. Education & Experience * Minimum Required: High School Diploma or equivalent work experience. * Minimum Required: 1+ years of related experience in financial services. Licenses & Credentials * Minimum Required: None. Systems & Technology * Proficient in Microsoft Excel, Word, and Outlook. About Stifel Stifel is more than 130 years old and still thinking like a start-up. We are a global wealth management and investment banking firm serious about innovation and fresh ideas. Built on a simple premise of safeguarding our clients' money as if it were our own, coined by our namesake, Herman Stifel, our success is intimately tied to our commitment to helping families, companies, and municipalities find their own success. While our headquarters is in St. Louis, we have offices in New York, San Francisco, Baltimore, London, Frankfurt, Toronto, and more than 400 other locations. Stifel is home to approximately 9,000 individuals who are currently building their careers as financial advisors, research analysts, project managers, marketing specialists, developers, bankers, operations associates, among hundreds more. Let's talk about how you can find your place here at Stifel, where success meets success. At Stifel we offer an entrepreneurial environment, comprehensive benefits package to include health, dental and vision care, 401k, wellness initiatives, life insurance, and paid time off. Stifel's bank and trust companies are equal opportunity employers. All candidates will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, veteran status, genetic information or any other protected characteristic under applicable law. If you would like more information regarding Equal Employment Opportunity rights and protections, please review the following information: Know Your Rights. Stifel is an Equal Opportunity Employer.
$86k-116k yearly est. Auto-Apply 60d+ ago
Lead DBA
Green Dot 4.6
Remote or Los Angeles, CA job
We're looking for talented professionals, anywhere in the United States, to join us in bringing smart money management and payment solutions to everyone's fingertips. At Green Dot, we are evolving to a new and permanent “Work from Anywhere” model designed to maximize the benefits of remote work, promote and enable a strong culture of performance and connectedness, and attract the best and brightest talent who align with our entrepreneurial spirit and mission. <<>><<>><<>><<>><<>><<>><<>><<>><<>><<>> JOB DESCRIPTION Green Dot Corporation is seeking a Lead Database Administrator to join the DBA Team, focusing on the design, implementation, and maintenance of mission-critical database systems. This role will ensure high availability, performance, and security of data infrastructure supporting financial services platforms. Key Responsibilities: Administer and optimize relational and NoSQL databases across production and non-production environments. Design and implement backup, recovery, and disaster recovery strategies. Monitor database performance and proactively address bottlenecks and anomalies. Collaborate with engineering and DevOps teams to support CI/CD pipelines and infrastructure automation. Ensure compliance with data governance, security, and regulatory standards (e.g., PCI DSS, SOC 2). Perform capacity planning and support scalability initiatives for high-volume transaction systems. Develop and maintain documentation for database architecture, processes, and procedures. Participate in incident response and root cause analysis for database-related issues. Qualifications: 7+ years of experience in database administration Expertise in SQL Server; experience with NoSQL databases such as CosmosDB. Strong proficiency in SQL, PL/pg SQL, and performance tuning techniques. Experience with cloud platforms (AWS preferred), including RDS, Aurora, and Redshift. Familiarity with infrastructure-as-code tools (Terraform, CloudFormation) and monitoring solutions (Datadog, Prometheus and Redgate). Knowledge of data replication, partitioning, and high-availability configurations. Experience implementing security controls and auditing mechanisms for sensitive data. Scripting skills in Python, Bash, or PowerShell. Preferred Qualifications: Experience in fintech or regulated financial services environments. Familiarity with data warehouse integrations and analytics platforms. Contributions to database performance optimization or open-source DBA tools. Strong communication and documentation skills for cross-team collaboration. POSITION TYPE Regular PAY RANGE The targeted base salary for this position is $105,600 to $158,400 per year. The final compensation will be determined by a number of factors such as qualifications, expertise, and the candidate's geographical location. <<>><<>><<>><<>><<>><<>><<>><<>><<>><<>> We're Here to Support You-Accommodations Upon Request Green Dot is committed to providing an inclusive and accessible hiring experience for all candidates. If you require a reasonable accommodation during any part of the application or interview process, we encourage you to let us know. We will work with you to meet your needs in a way that respects your privacy and ensures equal opportunity. Our goal is to support every applicant in showcasing their talents and potential. Work Authorization Requirement At Green Dot Corporation, we value diversity and strive for fair and inclusive hiring practices. However, we are currently unable to offer visa sponsorship. All applicants must be legally authorized to work in the United States at the time of application and throughout the duration of employment, without the need for current or future sponsorship. Important Notice on Application Accuracy We value integrity in our hiring process. Please ensure that all information provided in your resume and application is accurate and authentic. Submissions found to be fraudulent or misleading will result in disqualification from consideration, and any offers extended may be rescinded.
$105.6k-158.4k yearly Auto-Apply 60d+ ago
Life Insurance Sales Agent - Entry Level (Remote)
Primerica 4.6
Remote or Lincoln, NE job
EXCITING OPPORTUNITY! Our offices are expanding and we're seeking hardworking individuals who are ready to step outside the box and build a business! We are seeking Life Insurance Agents to join our team. Whether you're an experienced insurance agent seeking a new opportunity or just beginning your career, we offer a chance to showcase your abilities and achieve professional growth. No Experience Necessary This position is open only to US Residents residing in the United States Candidates must be 18 years+ Candidates must be able to pass a background check This is a 1099 opportunity, not a W2 As a life insurance agent, you will play a key role in assisting clients with their financial needs. This is an entry-level position, and no prior experience is necessary. We provide comprehensive training and cover the cost of obtaining your professional licenses. Desired Candidate Should Possess: Excellent customer service skills Ability to develop, manage and drive growth Candidates must be ready to plug-in and follow a proven system Experience in sales, marketing and business are preferred but not required What we provide: A Competitive Performance-based Compensation Package Zoom Training & Bonus program Ongoing Support & Mentorship System to Ensure Success Opportunities For Quick Advancement Within Win All-Expense Paid Trips to Top Resorts with the Company E & O Coverage Included No Quotas For More Information: EXCITING OPPORTUNITY! Our offices are expanding and we're seeking hardworking individuals who are ready to step outside the box and build a business! We are seeking Life Insurance Agents to join our team. Whether you're an experienced insurance agent seeking a new opportunity or just beginning your career, we offer a chance to showcase your abilities and achieve professional growth. No Experience Necessary This position is open only to US Residents residing in the United States Candidates must be 18 years+ Candidates must be able to pass a background check This is a 1099 opportunity, not a W2 As a life insurance agent, you will play a key role in assisting clients with their financial needs. This is an entry-level position, and no prior experience is necessary. We provide comprehensive training and cover the cost of obtaining your professional licenses. Desired Candidate Should Possess: Excellent customer service skills Ability to develop, manage and drive growth Candidates must be ready to plug-in and follow a proven system Experience in sales, marketing and business are preferred but not required What we provide: A Competitive Performance-based Compensation Package Zoom Training & Bonus program Ongoing Support & Mentorship System to Ensure Success Opportunities For Quick Advancement Within Win All-Expense Paid Trips to Top Resorts with the Company E & O Coverage Included No Quotas For More Information: ********************************
$32k-39k yearly est. Auto-Apply 60d+ ago
Director, Associate General Counsel (Transactions)
Sallie Mae Inc. (SLM Corp 4.1
Sallie Mae Inc. (SLM Corp job in Newark, DE
When you join Sallie Mae, you become a champion for all students. We're on a mission to power confidence as students begin their unique journey. To help them plan their higher education, successfully finish, and prepare for life after school. To help them Start smart. Learn big. Students need guidance navigating this important time in their life. They need someone who acknowledges that their education path is unique. They need a partner willing to evolve and not only meet but surpass their expectations. We're changing. Because students need a better way. We're looking for people who are excited to drive this transformation. To break barriers and think of new ways to adapt, help, and create better experiences for students-and for each other. This is where diverse backgrounds, beliefs, and perspectives matter. It's where you're empowered to bring your authentic self to work. Feeling your best allows you to do your best. Our benefits take care of the whole you-from physical and mental to financial and professional. You'll get opportunities to further your education and career, support for you and your family (including your pets!), paid time off to volunteer for the things that matter to you, and more. We're obsessed with impact and making a real difference. For us, that means putting relationships first, asking "why not?" when tackling challenges, and continuously learning new skills. Come do more than join something, change something. For students, for future generations, for the future of education. What You'll Contribute We are seeking an experienced, business-savvy transactional attorney to join our legal team. The ideal candidate will have a background in transactions and commercial law, and will be a subject matter expert in business transactions, commercial contracts, contract negotiations, and incident response. They will play a key role in supporting the day-to-day operations of our procurement and business continuity functions, and will be located at either Sallie Mae's Newark, Delaware headquarters office or its Sterling, Virginia office. What You'll Do * Procurement and Vendor Management * Provide legal advice and strategic advisory support for the day-to-day operations of Sallie Mae's Procurement, Vendor Management Office ("VMO"), and related functions. * Ensure the timely and accurate review of contracts and transactional items. * Support the legal aspects of business and financial transactions, to accelerate business objectives while ensuring compliance with regulations and mitigating future litigation risk. * Draft, review and negotiate complex commercial agreements, including sales agreements, master service agreements, vendor agreements, participation agreements, joint marketing agreements, IT agreements, nondisclosure agreements, and license agreements. * Analyze and identify relevant contract terms and conditions, and perform risk assessment at appropriate levels for contract scope. * Develop and implement training and education programs, policies and procedures related to commercial transactions, and contracting processes. * Identify process enhancements and create templates and playbooks where appropriate. * Incident Response and Cybersecurity * Provide legal advice and support to Information Security, Risk Management, and others relating to cybersecurity, incident response, and business continuity. * Provide advice to internal clients and stakeholders regarding cybersecurity laws and other business continuity areas in connection with Sallie Mae's business and compliance requirements. * Support periodic cybersecurity/business continuity tabletop exercises for various audiences within the company. * Participate in the annual review of cyber liability insurance for the enterprise and support the insurance application and renewal process. * Develop Staff and Serve as a Leader * Take direct responsibility for the growth and development of the team's non-lawyer paraprofessionals. * Contribute to department and company programs and projects as requested. The above information is intended to describe the general nature and level of work performed by employees assigned to this job; it is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees in this role. What you have Minimum: Indicate minimum education, skills and experience required. * Juris Doctor (J.D.) degree from an accredited institution and an active license to practice law in a U.S. jurisdiction. Candidate must be eligible to obtain the necessary certification(s) to practice law as in-house counsel. * 5+ Years of experience in private practice and/or as in-house corporate legal counsel, advising and providing legal support to Procurement and Vendor Management functions, including negotiating contracts and providing legal analysis and risk assessment. * Demonstrated business acumen and strong understanding of business strategy and the ability to provide commercially pragmatic advice and counsel. * Extensive knowledge and experience in commercial/business law, contract negotiation, risk management, and compliance. * Excellent drafting skills, strong project management skills, and meticulous attention to detail. Experience drafting and revising policies, standards, and procedures. * Proficiency in Adobe, Microsoft Office, and legal software products, including legal research tools, as well as experience using data analytics in the legal setting. * Excellent oral and written communication and presentation skills. * Strong ability to resolve issues independently while building key relationships and working in team settings across disciplines. * In addition to following our current hybrid work policy, flexibility to be present at other Sallie Mae locations based on team or business needs. Some business travel required. Preferred: Indicate "nice to haves" regarding education, skills, and experience. * Experience in the banking, consumer finance, or other highly regulated industry is strongly preferred, including familiarity with bank regulatory frameworks relevant to contracting principles. * Experience advising on intellectual property and technology transactions, as part of an IP transactional or technology transactions practice at a law firm or in a sophisticated in-house environment. * Experience in various forms of corporate transactions, including but not limited to mergers & acquisitions, real estate, and intercompany transactions. * Experience counseling on project management in transactional workstreams, including but not limited to AI usage and adoption in procurement, vendor management, or contract review workflows. * Basic familiarity with contract management tools and systems, including but not limited to Workday Strategic Sourcing and Workday Contract Lifecycle Management. * Knowledge and experience with federal and state laws governing cybersecurity and incident response. The Americans with Disabilities Act The Americans with Disabilities Act of 1990 (ADA) prohibits discrimination by employers, in compensation and employment opportunities, against qualified individuals with disabilities who, with or without reasonable accommodation, can perform the "essential functions" of a job. A function may be essential for any of several reasons, including: the job exists to perform that function, the employee holding the job was hired for his/her expertise in performing the function, or only a limited number of employees are available to perform that function. Feeling your best helps you do your best: Our benefits take care of the whole you-so you can build your work around your life (not the other way around!). * Competitive base salaries * Bonus incentives * Generous PTO, Floating Holidays and 12 Federal Holidays observed * Support for financial-well-being and retirement 401k with employer match * Comprehensive medical, dental, vision, hospital indemnity, critical illness, pet insurance and more * Employer paid short-term/long-term disability and basic life insurance * Flexible hybrid working arrangements. * Paid parental leave and adoption reimbursement programs * Free access to on-site staffed fitness centers (in Delaware) and gym subsidy (for locations outside Delaware) * Confidential counseling support (EAP), Health Advocacy services and Wellness program with financial incentives * Tuition Reimbursement and Family Scholarship Programs * Career development and training opportunities Not the right fit? Let us know you're interested in a future opportunity by clicking Introduce Yourself in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest! Sallie Mae is proud to be an equal opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, sexual orientation, national origin, age, genetic information, gender identity, disability, Veteran status or any other characteristic protected by federal, state or local law. Click here to view the U.S. Pay Transparency Policy, here for federal job applicant notices, and here to view the California Employee Privacy Notice. Reasonable accommodations are available for applicants with disabilities in all phases of the application and employment process. To request an accommodation please call ************** and choose option 9. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
$87k-140k yearly est. Auto-Apply 60d+ ago
Lead Product Engineer - .NET and AI Driven
Green Dot 4.6
Remote or Los Angeles, CA job
We're looking for talented professionals, anywhere in the United States, to join us in bringing smart money management and payment solutions to everyone's fingertips. At Green Dot, we are evolving to a new and permanent “Work from Anywhere” model designed to maximize the benefits of remote work, promote and enable a strong culture of performance and connectedness, and attract the best and brightest talent who align with our entrepreneurial spirit and mission. <<>><<>><<>><<>><<>><<>><<>><<>><<>><<>> JOB DESCRIPTION Green Dot Corporation is seeking a Lead Product Engineer with deep expertise in .NET, C#, SQL Server and Azure cloud technologies. This role is ideal for someone passionate about building scalable, cloud-native applications and driving Azure migration initiatives. You will lead engineering efforts in a dynamic, AI-enhanced development lifecycle (AIDLC), collaborating with cross-functional teams to deliver high-impact solutions. Key Responsibilities: Lead the design, development, and deployment of enterprise-grade applications using .NET, C#, and SQL Server. Architect and execute Azure migration strategies, including re-platforming and modernization of legacy systems. Build and optimize cloud-native solutions leveraging Azure services (e.g., AKS, Cosmos DB, App Services, Functions). Operate in an AI driven SDLC environment: Translate stakeholder conversations into structured specifications using AI copilots. Collaborate with generative AI to iterate on user flows, interfaces, and architectures. Pair program with AI tools (e.g., GitHub Copilot, Claude) to write, refactor, and test code in real-time. Write, test and produce production grade code in financial services without relying on testing by other groups Implement intelligent testing frameworks that auto-generate test cases, predict bugs, and enable self-healing. Leverage code assistants and go through large code bases, identify opportunities and make changes. Write automated tests concurrently with code development to ensure continuous integration and delivery, able to work API testing tool. Mentor junior engineers and promote best practices in cloud engineering and AI-assisted development. Required Qualifications: 8+ years of experience in software engineering with a focus on .NET and C#. Strong proficiency in SQL Server and database design. Proven experience with Azure migration and building cloud-native applications. Familiarity with AI code assistants like GitHub Copilot, Claude, or similar tools. Experience in automated testing, TDD, and CI/CD pipelines. Ability to work in a fast-paced, agile environment with AI-enhanced workflows. Preferred Skills: Experience with microservices architecture and containerization and container orchestration. Background in building production grade code, fully automated testing and continuous delivery practices Knowledge of Azure DevOps and related Azure tools. Exposure to AI/ML concepts and tools. Strong ownership mindset, communication skills Technical lead experience, working with offshore teams are a plus Familiarity with CNCF projects is a plus. POSITION TYPE Regular PAY RANGE The targeted base salary for this position is $139,900 to $199,300 per year. The final compensation will be determined by a number of factors such as qualifications, expertise, and the candidate's geographical location. <<>><<>><<>><<>><<>><<>><<>><<>><<>><<>> We're Here to Support You-Accommodations Upon Request Green Dot is committed to providing an inclusive and accessible hiring experience for all candidates. If you require a reasonable accommodation during any part of the application or interview process, we encourage you to let us know. We will work with you to meet your needs in a way that respects your privacy and ensures equal opportunity. Our goal is to support every applicant in showcasing their talents and potential. Work Authorization Requirement At Green Dot Corporation, we value diversity and strive for fair and inclusive hiring practices. However, we are currently unable to offer visa sponsorship. All applicants must be legally authorized to work in the United States at the time of application and throughout the duration of employment, without the need for current or future sponsorship.
$139.9k-199.3k yearly Auto-Apply 60d+ ago
Data Management Analyst I
Sallie Mae 4.1
Sallie Mae job in Newark, DE
**When you join Sallie Mae, you become a champion for all students.** We're on a mission to power confidence as students begin their unique journey. To help them plan their higher education, successfully finish, and prepare for life after school. To help them Start smart. Learn big. Students need guidance navigating this important time in their life. They need someone who acknowledges that their education path is unique. They need a partner willing to evolve and not only meet but surpass their expectations. We're changing. Because students need a better way. We're looking for people who are excited to drive this transformation. To break barriers and think of new ways to adapt, help, and create better experiences for students-and for each other. This is where diverse backgrounds, beliefs, and perspectives matter. It's where you're empowered to bring your authentic self to work. Feeling your best allows you to do your best. Our benefits take care of the whole you-from physical and mental to financial and professional. You'll get opportunities to further your education and career, support for you and your family (including your pets!), paid time off to volunteer for the things that matter to you, and more. We're obsessed with impact and making a real difference. For us, that means putting relationships first, asking "why not?" when tackling challenges, and continuously learning new skills. Come do more than join something, change something. For students, for future generations, for the future of education. **What You'll Contribute** The Data Management Analyst I will play an evolving role that includes data management, software development, and business analysis as part of the learning curve. This position involves ensuring data integrity, supporting technical development, and delivering actionable insights to optimize business processes. You will collaborate with cross-functional teams to design, test, and implement solutions that meet organizational goals. **What You'll Do** This role will allow the associate to be exposed to a full suite of development across the Enterprise Data Services delivery team inclusive of testing, development and engineering, and business analysis assignments. + **Data Management & Testing** + Perform data entry, validation, and maintenance to ensure accuracy and completeness. + Conduct routine data quality checks and resolve discrepancies. + Support data cleansing, transformation, and integration activities. + Execute testing and quality assurance for data processes and software deliverables. + **Development & Engineering** + Assist in designing, developing, and troubleshooting software solutions. + Write and maintain scripts or queries using SQL, Python, or similar languages. + Collaborate on implementing engineering best practices and technical documentation. + Support debugging and issue resolution during project execution. + **Business Analysis** + Gather and analyze business requirements to align technical solutions with objectives. + Interpret complex data sets, identify trends, and provide actionable insights. + Prepare reports, dashboards, and presentations for stakeholders. + Contribute to process optimization and continuous improvement initiatives. _The above information is intended to describe the general nature and level of work performed by employees assigned to this job; it is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees in this role._ **What you have** **Minimum Requirements** + Basic understanding of: + Data management principles and best practices. + Software development methodologies and programming fundamentals. + Business analysis techniques and data visualization tools. + Proficiency in Microsoft Excel and familiarity with databases. + Ability to write basic SQL or similar queries. + Strong analytical, problem-solving, and organizational skills. + Excellent communication and interpersonal abilities. **Preferred Qualifications** + Bachelor's degree in Computer Science, Information Systems, Business, or related field. + 1-2 years of experience in data management, software development, or business analysis. + Familiarity with statistical analysis tools and visualization platforms. + Relevant certifications in data management, programming, or business analysis. **The Americans with Disabilities Act** _The Americans with Disabilities Act of 1990 (ADA) prohibits discrimination by employers, in compensation and employment opportunities, against qualified individuals with disabilities who, with or without reasonable accommodation, can perform the "essential functions" of a job. A function may be essential for any of several reasons, including: the job exists to perform that function, the employee holding the job was hired for his/her expertise in performing the function, or only a limited number of employees are available to perform that function._ **Feeling your best helps you do your best:** **Our benefits take care of the whole you-so you can build your work around your life (not the other way around!).** + Competitive base salaries + Bonus incentives + Generous PTO, Floating Holidays and 12 Federal Holidays observed + Support for financial-well-being and retirement 401k with employer match + Comprehensive medical, dental, vision, hospital indemnity, critical illness, pet insurance and more + Employer paid short-term/long-term disability and basic life insurance + Flexible hybrid working arrangements. + Paid parental leave and adoption reimbursement programs + Free access to on-site staffed fitness centers (in Delaware) and gym subsidy (for locations outside Delaware) + Confidential counseling support (EAP), Health Advocacy services and Wellness program with financial incentives + Tuition Reimbursement and Family Scholarship Programs + Career development and training opportunities Not the right fit? Let us know you're interested in a future opportunity by clicking _Introduce Yourself_ in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest! **Sallie Mae is proud to be an equal opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, sexual orientation, national origin, age, genetic information, gender identity, disability, Veteran status or any other characteristic protected by federal, state or local law. Click here (******************************************************* **to view the U.S. Pay Transparency Policy,** **here (******************************************************************************************************************* **for federal job applicant notices, and** **here (************************************************************************************************** **to view the California Employee Privacy Notice.** **Reasonable accommodations are available for applicants with disabilities in all phases of the application and employment process. To request an accommodation please call ************** and choose option 9. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.** Sallie Mae is proud to be an equal opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, sexual orientation, national origin, age, genetic information, gender identity, disability, Veteran status or any other characteristic protected by federal, state or local law. If you'd like more information about your EEO rights as an applicant, please click **************************************************** ************************************************************************************************************************** Click ************************************************************** to view the U.S. Pay Transparency Policy.
$62k-77k yearly est. 10d ago
Data Science & Pricing Manager
Navient 4.1
Remote Navient job
Navient Solutions LLC Navient (Nasdaq: NAVI) helps students and families confidently manage the cost of higher education. We create long-term value for customers and investors through responsible lending, flexible refinancing, trusted servicing oversight, and decades of portfolio management expertise. Our employees thrive in a culture of belonging, where they are supported and proud to deliver meaningful outcomes. Our Data Science & Pricing Manager will focus on loan pricing and plays a critical role in shaping pricing strategies that drive growth, profitability, and credit quality. This position leads analytical initiatives that influence Net Interest Income (NII), loan volume, and customer segmentation, while partnering closely with Finance, Risk, Product, and Marketing teams. Combining technical expertise with strategic insight, the role focuses on building scalable pricing analytics, developing predictive models, and delivering actionable insights to guide pricing decisions, product design, and marketing strategies. Areas of Responsibility: Pricing Analytics & Reporting Build and maintain reporting and dashboards that track pricing performance and its impact to Net Interest Income, loan profitability, and volume. Partner with Finance, Product, and Risk to ensure alignment between pricing, credit quality, funding costs, and volume targets. Support weekly and monthly pricing reviews by providing analysis of trends, channel performance, and competitive positioning. Build and automate recurring pricing analytics in SQL and Python to ensure accuracy, scalability, and consistency. Pricing Optimization and Strategy Development Design and execute experiments and analyses to optimize pricing structure across customer segments, product structures, loan terms, and credit tiers. Develop predictive models that describe and quantify the impact of pricing adjustments and promotional pricing strategies on applicant conversion, portfolio yield, and credit quality across product segments. Develop predictive models or frameworks that recommend optimal pricing and elasticity assumptions across key segments. Collaborate with Product and Marketing to ensure pricing supports business goals for growth and customer lifetime economic value. Continuously benchmark pricing strategy against market trends and competitor movements to identify improvement opportunities. Customer Insights, Data Analysis, & Segmentation Analyze customer behavior, credit performance, and lifecycle data to uncover pricing and product optimization opportunities. Identify underserved or high-potential segments and develop data-driven recommendations to improve competitiveness and margin. Partner with cross-functional teams (Risk, Finance, Marketing, Product) to translate analytical insights into business intelligence and strategic initiatives. Communicate findings clearly to technical and non-technical audiences through dashboards, memos, and presentations. Forecast Modeling Build models that project key metrics to inform business decisions and simulate economic and financial outcomes. Apply advanced statistical, econometric, or machine learning techniques to stress-test pricing strategies. Deliver scenario-based insights to inform strategic pricing decisions, margin planning, and growth projections. Ensure model transparency and documentation to maintain consistency, accuracy, and regulatory alignment. MINIMUM REQUIREMENTS Bachelor's Degree- Computer Science, Data Science, Statistics or related fields of study. 5+ years of experience in data analytics, data science, or quantitative modeling, preferably within financial services, student and consumer lending, or fintech. Strong proficiency in SQL and Python for data extraction, transformation, and analysis. Experience working with large datasets, building dashboards, and automating analytical workflows. Solid understanding of financial metrics such as Net Interest Income, yield, and credit risk-adjusted return. PREFERRED QUALIFICATIONS Experience with pricing analytics, yield optimization, or profitability modeling strongly preferred. PhD or Masters degree-Machine Learning IMPORTANT NOTICES: All offers of employment are contingent on standard background checks. Depending on the needs of our business, the successful candidate may be subject to further background checks to determine eligibility and suitability. EOE Race/Ethnicity/Sex/Disability/Protected Vet/Sexual Orientation/Gender Identity. Navient Corporation and its subsidiaries are not sponsored by or agencies of the United States of America. Navient is a drug free workplace.
$81k-109k yearly est. Auto-Apply 6d ago
Principal Data Scientist
Sallie Mae 4.1
Sallie Mae job in Newark, DE
**When you join Sallie, you become a champion for all students.** Sallie's Education Services team is a diverse group of growth-obsessed entrepreneurs, data analysts, engineers, and developers with a passion for imagining and building scalable businesses for students and families on their unique journey to-through and immediately after higher education. We're on a mission to revolutionize how students and their families plan, pay and complete this journey with confidence. Join a team of seekers, challengers and creative thinkers to change the way students plan for their future for the better. Sallie Mae's new venture, **Sallie** , is looking for people like you to be the **founding members** who will define the future of education services for students and their families in the U.S. As the first education solutions company, we're creating products and experiences that help students when they need it most - connecting them to free money for school, providing tools and resources to plan for college, sharing inside advice on campus life, and so much more. Visit **************************** to learn more about us. We are seeking a **strategic and visionary Principal Data Scientist** to lead our organization-wide data science initiatives. This role will be responsible for driving advanced analytics, machine learning, large language model (LLM), and AI initiatives while fostering a culture of **data as a product** . The ideal candidate is a seasoned, hands-on data scientist with deep technical expertise, strong product sense, and a passion for driving measurable business impact. Experience in **advertising technology (AdTech)** , **marketing analytics** , or **consumer data platforms** is a strong plus. You'll thrive in this role if you enjoy working in an **entrepreneurial, cross-functional, and fast-moving environment** , collaborating with product, engineering, marketing, and leadership to define and execute the data science vision for Sallie. **Key Responsibilities:** **Strategic Leadership** + Define and execute the data science strategy that enables SallieSM'smission to help students and families access education resources. + Serve as the data science thought leader-partnering with senior leadership toidentify, prioritize, and deliver high-impact analytical solutions. + Mentor and coach data scientists and analysts, fostering a culture of curiosity, rigor, and innovation. **Advanced Modeling & Applied Machine Learning** + Build, evaluate, and deploy advanced ML models and generative AI systems (including LLM applications) to drive customer engagement and personalization. + Develop frameworks for experimentation, causal inference, and optimization that inform product and marketing decisions. + Ensure responsible AI practices and interpretability across all modeling efforts. **Data as a Product & Platform Enablement** + Partner with engineering and product teams to design scalable data pipelines, feature stores, and analytical platforms. + Lead the evolution of data into managed products-complete with ownership, lifecycle, and measurable value delivery. + Define the architecture for model deployment, monitoring, and continuous improvement. **Business & AdTech Impact** + Translate complex analytical outputs into actionable recommendations that shape marketing strategy, customer acquisition, and retention efforts. + Partner with finance and business operations to develop forecasting and performance models. + Identifyopportunities to monetize data responsibly and ethically through new data products and partnerships. **Innovation & Thought Leadership** + Stay ahead of trends in AI,MLOps, and data monetization; drive adoption of emerging techniques across teams. + Champion data ethics, governance, and compliance standards that align with Sallie Mae's trusted brand. + Contribute to building the data-driven foundation that powers SallieSM'sgrowth and competitive edge. **Basic Qualifications:** + Master's or Ph.D. in Computer Science, Statistics, Applied Mathematics, Economics, or relatedfield. + 8+ years of experience in applied data science, machine learning, or quantitative research roles. + Provenexpertisein statistical modeling, machine learning, and experimental design. + Strong programmingproficiencyin **Python** and **SQL** , with experience in tools such as **PyTorch** , **TensorFlow** , or **Scikit-learn** . + Hands-on experience with **modern data stacks** (Snowflake, Databricks, AWS, or GCP). + Demonstrated ability to translate data insights into strategic business outcomes. **Preferred Qualifications:** + Experience in **AdTech** , **MarTech** , or **media analytics** environments. + Experience deploying and scaling **LLM** or **AI-powered** applications. + Familiarity with **financial modeling** , **forecasting** , or **marketing attribution** . + Strong publication record or contributions to open-source projects. + Passion for responsible AI, fairness, and data ethics. **Feeling your best helps you do your best:** **Our benefits take care of the whole you-so you can build your work around your life (not the other way around!).** + Competitive base salaries + Bonus incentives + Generous PTO, Floating Holidays and 12 Federal Holidays observed + Support for financial-well-being and retirement 401k with employer match + Comprehensive medical, dental, vision, hospital indemnity, critical illness, pet insurance and more + Employer paid short-term/long-term disability and basic life insurance + Flexible hybrid working arrangements. + Paid parental leave and adoption reimbursement programs + Free access to on-site staffed fitness centers (in Delaware) and gym subsidy (for locations outside Delaware) + Confidential counseling support (EAP), Health Advocacy services and Wellness program with financial incentives + Tuition Reimbursement and Family Scholarship Programs + Career development and training opportunities Not the right fit? Let us know you're interested in a future opportunity by clicking _Introduce Yourself_ in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest! **Sallie Mae is proud to be an equal opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, sexual orientation, national origin, age, genetic information, gender identity, disability, Veteran status or any other characteristic protected by federal, state or local law. Click here (******************************************************* **to view the U.S. Pay Transparency Policy,** **here (******************************************************************************************************************* **for federal job applicant notices, and** **here (************************************************************************************************** **to view the California Employee Privacy Notice.** **Reasonable accommodations are available for applicants with disabilities in all phases of the application and employment process. To request an accommodation please call ************** and choose option 9. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.** Sallie Mae is proud to be an equal opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, sexual orientation, national origin, age, genetic information, gender identity, disability, Veteran status or any other characteristic protected by federal, state or local law. If you'd like more information about your EEO rights as an applicant, please click **************************************************** ************************************************************************************************************************** Click ************************************************************** to view the U.S. Pay Transparency Policy.
$72k-96k yearly est. 49d ago
Financial Services Representative
Primerica 4.6
Remote job
Primerica is expanding! I am seeking an individual that is COACHABLE and simply MOTIVATED to succeed and to help others succeed! We educate the middle-income consumer proven concepts of HOW MONEY WORKS to obtain financial independence, as well as providing services to protect their income today and for the future. Work schedules are based upon personal availability with the convenience to work from home. Minimum Requirements: * $124 Background Check (Reimbursed) * Age 25+ preferred * Legal to work in the U.S. * NO felonies We offer: * Paid Training Programs * Paid State Licenses * Multiple sources of income * Bonus/Commission Pay (NO quotas) * Advancement as a Broker
$31k-39k yearly est. 60d+ ago
Call Center Team Leader
Sallie Mae Inc. (SLM Corp 4.1
Sallie Mae Inc. (SLM Corp job in New Castle, DE
When you join Sallie Mae, you become a champion for all students. We're on a mission to power confidence as students begin their unique journey. To help them plan their higher education, successfully finish, and prepare for life after school. To help them Start smart. Learn big. Students need guidance navigating this important time in their life. They need someone who acknowledges that their education path is unique. They need a partner willing to evolve and not only meet but surpass their expectations. We're changing. Because students need a better way. We're looking for people who are excited to drive this transformation. To break barriers and think of new ways to adapt, help, and create better experiences for students-and for each other. This is where diverse backgrounds, beliefs, and perspectives matter. It's where you're empowered to bring your authentic self to work. Feeling your best allows you to do your best. Our benefits take care of the whole you-from physical and mental to financial and professional. You'll get opportunities to further your education and career, support for you and your family (including your pets!), paid time off to volunteer for the things that matter to you, and more. We're obsessed with impact and making a real difference. For us, that means putting relationships first, asking "why not?" when tackling challenges, and continuously learning new skills. Come do more than join something, change something. For students, for future generations, for the future of education. What You'll Contribute The Associate will be responsible for managing the day-to-day operations of our collections department to optimize liquidation performance, resolution rates, and drive collector compliance with regulations. What You'll Do * Lead and motivate a team of collection professionals, providing guidance, training, and performance feedback to drive productivity and effectiveness. * Utilizes all available reporting to analyze performance factors to identify both successes and areas of focus to enhance assigned individual's performance * Conducts side-by-side observation sessions and completes listening evaluations. This includes live listening's, and account browses and identifies opportunities for improvement. * Provide daily direction and communication to employees so that calls are handled in a timely, efficient, and knowledgeable manner. * Develop appropriate coaching plans for everyone, tracks individual's progress and provides feedback for management consideration. * Creates and maintains a high-quality work environment so team members are motivated to perform at their highest level. * Provides lead coverage for all employees and provides customer call assistance rotating on Friday and Saturdays as needed. * Provides guidance to staff and identify to senior management when additional oversight is needed * Monitor lunches, breaks, handle times and other adherence performance factors * Maintain continuing education, training in industry career development. * Brainstorms with senior management to assess educational needs on the floor * Helps Education Specialist to facilitate training sessions with classes of collectors * Calibrate with our business support areas to mitigate risk * Develops handouts and training material for desk drops as needed * Assist with escalated phone calls when necessary * Ad hoc reporting and remediation * Assist the senior leadership team with interviewing and hiring candidates. The above information is intended to describe the general nature and level of work performed by employees assigned to this job; it is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees in this role. What You Bring Minimum education, skills and experience required. * Bachelor's Degree or equivalent experience preferred * 1+ years of experience in operations within financial services * Working knowledge of all federal and state rules and regulations governing collections including FDCPA, Privacy Act and FCRA. * Effective written and oral communication skills * Excellent negotiation skills with the ability to influence others * Demonstrated ability to appropriately manage multiple priorities in a time sensitive manner and high-volume environment * Strong analytical and problem-solving skills with the demonstrated ability to accurately identify issues, effectively resolve problems and or escalate to management. * Ability to work flexible day, evening and weekend hours as required * Proficient in MS Applications The Americans with Disabilities Act The Americans with Disabilities Act of 1990 (ADA) prohibits discrimination by employers, in compensation and employment opportunities, against qualified individuals with disabilities who, with or without reasonable accommodation, can perform the "essential functions" of a job. A function may be essential for any of several reasons, including: the job exists to perform that function, the employee holding the job was hired for his/her expertise in performing the function, or only a limited number of employees are available to perform that function. Feeling your best helps you do your best: Our benefits take care of the whole you-so you can build your work around your life (not the other way around!). * Competitive base salaries * Bonus incentives * Generous PTO, Floating Holidays and 12 Federal Holidays observed * Support for financial-well-being and retirement 401k with employer match * Comprehensive medical, dental, vision, hospital indemnity, critical illness, pet insurance and more * Employer paid short-term/long-term disability and basic life insurance * Flexible hybrid working arrangements. * Paid parental leave and adoption reimbursement programs * Free access to on-site staffed fitness centers (in Delaware) and gym subsidy (for locations outside Delaware) * Confidential counseling support (EAP), Health Advocacy services and Wellness program with financial incentives * Tuition Reimbursement and Family Scholarship Programs * Career development and training opportunities Not the right fit? Let us know you're interested in a future opportunity by clicking Introduce Yourself in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest! Sallie Mae is proud to be an equal opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, sexual orientation, national origin, age, genetic information, gender identity, disability, Veteran status or any other characteristic protected by federal, state or local law. Click here to view the U.S. Pay Transparency Policy, here for federal job applicant notices, and here to view the California Employee Privacy Notice. Reasonable accommodations are available for applicants with disabilities in all phases of the application and employment process. To request an accommodation please call ************** and choose option 9. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
$38k-44k yearly est. Auto-Apply 40d ago
Senior Associate, Internal Audit
Sallie Mae 4.1
Sallie Mae job in Newark, DE
**When you join Sallie Mae, you become a champion for all students.** We're on a mission to power confidence as students begin their unique journey. To help them plan their higher education, successfully finish, and prepare for life after school. To help them Start smart. Learn big. Students need guidance navigating this important time in their life. They need someone who acknowledges that their education path is unique. They need a partner willing to evolve and not only meet but surpass their expectations. We're changing. Because students need a better way. We're looking for people who are excited to drive this transformation. To break barriers and think of new ways to adapt, help, and create better experiences for students-and for each other. This is where diverse backgrounds, beliefs, and perspectives matter. It's where you're empowered to bring your authentic self to work. Feeling your best allows you to do your best. Our benefits take care of the whole you-from physical and mental to financial and professional. You'll get opportunities to further your education and career, support for you and your family (including your pets!), paid time off to volunteer for the things that matter to you, and more. We're obsessed with impact and making a real difference. For us, that means putting relationships first, asking "why not?" when tackling challenges, and continuously learning new skills. Come do more than join something, change something. For students, for future generations, for the future of education. **What You'll Contribute** The Senior Associate, Internal Audit will support the internal audit function by conducting audit procedures, assessing risks, and assisting in the development of internal controls. **What You'll Do** + Assist in the planning, execution, and documentation of internal audit procedures for financial, operational, and compliance audits. + Identify and assess risks, control weaknesses, and process inefficiencies, and provide recommendations for improvement. + Document audit workpapers and findings in a clear and concise manner, ensuring accuracy and completeness. + Collaborate with team members to develop comprehensive audit programs and ensure alignment with organizational objectives. + Participate in discussions with auditees to gather information, clarify audit observations, and assist in the development of corrective action plans. + Monitor and track the implementation of audit recommendations, ensuring timely resolution of identified issues. _The above information is intended to describe the general nature and level of work performed by employees assigned to this job; it is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees in this role._ **What you have** Minimum: Indicate minimum education, skills and experience required. + Strong knowledge of internal audit principles, methodologies, and standards. + Familiarity with relevant regulations, frameworks, and standards. + Solid analytical, problem-solving, and critical thinking skills, with a keen attention to detail. + Proficiency in using audit software and Microsoft Office suite. + Excellent communication and interpersonal skills, with the ability to collaborate effectively with team members and stakeholders. + Ability to prioritize tasks, manage multiple assignments, and meet deadlines. + Integrity, professionalism, and the ability to handle confidential information with discretion. Preferred: Indicate "nice to haves" regarding education, skills, and experience. + Bachelor's degree in accounting, finance, or a related field. + 3+ years of experience in internal audit, external audit, or a related field. **The Americans with Disabilities Act** _The Americans with Disabilities Act of 1990 (ADA) prohibits discrimination by employers, in compensation and employment opportunities, against qualified individuals with disabilities who, with or without reasonable accommodation, can perform the "essential functions" of a job. A function may be essential for any of several reasons, including: the job exists to perform that function, the employee holding the job was hired for his/her expertise in performing the function, or only a limited number of employees are available to perform that function._ **Feeling your best helps you do your best:** **Our benefits take care of the whole you-so you can build your work around your life (not the other way around!).** + Competitive base salaries + Bonus incentives + Generous PTO, Floating Holidays and 12 Federal Holidays observed + Support for financial-well-being and retirement 401k with employer match + Comprehensive medical, dental, vision, hospital indemnity, critical illness, pet insurance and more + Employer paid short-term/long-term disability and basic life insurance + Flexible hybrid working arrangements. + Paid parental leave and adoption reimbursement programs + Free access to on-site staffed fitness centers (in Delaware) and gym subsidy (for locations outside Delaware) + Confidential counseling support (EAP), Health Advocacy services and Wellness program with financial incentives + Tuition Reimbursement and Family Scholarship Programs + Career development and training opportunities Not the right fit? Let us know you're interested in a future opportunity by clicking _Introduce Yourself_ in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest! **Sallie Mae is proud to be an equal opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, sexual orientation, national origin, age, genetic information, gender identity, disability, Veteran status or any other characteristic protected by federal, state or local law. Click here (******************************************************* **to view the U.S. Pay Transparency Policy,** **here (******************************************************************************************************************* **for federal job applicant notices, and** **here (************************************************************************************************** **to view the California Employee Privacy Notice.** **Reasonable accommodations are available for applicants with disabilities in all phases of the application and employment process. To request an accommodation please call ************** and choose option 9. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.** Sallie Mae is proud to be an equal opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, sexual orientation, national origin, age, genetic information, gender identity, disability, Veteran status or any other characteristic protected by federal, state or local law. If you'd like more information about your EEO rights as an applicant, please click **************************************************** ************************************************************************************************************************** Click ************************************************************** to view the U.S. Pay Transparency Policy.
$76k-96k yearly est. 19d ago
Business Intelligence Manager II
Credit Acceptance 4.5
Remote job
Credit Acceptance is proud to be an award-winning company with local and national workplace recognition in multiple categories! Our world-class culture is shaped by dedicated Team Members who share a drive to succeed as professionals and together as a company. A great product, amazing people and our stable financial history have made us one of the largest used car finance companies nationally. Our Engineering and Analytics Team Members utilize the latest technology to develop, monitor, and maintain complex practices that help optimize our success. Our Team Members value being challenged, are encouraged to express their ideas, and have the flexibility to enjoy work life balance. We build intrinsic value by partnering with all functions of our business to support their success and make strategic business decisions. We focus on professional development and continuous improvement while enjoying a casual work environment and Great Place to Work culture! As a Business Intelligence Manager II, you will lead a small to medium-sized team focused on delivering data-driven insights and reporting solutions. Your team will be responsible for building data literacy and advocating for data needs upstream and early in the process. There will be a focus on enabling Self Service via semantic layers, using a product happy path approach to ensure data driven decision making and actionable insights. You and your team will act as strategic partners to the business, while taking ownership of enterprise dashboards/reports to drive and champion success. Outcomes and Activities: This position will work from home; occasional planned travel to an assigned Southfield, Michigan office location may be required. However, this position is permitted to work at a Southfield, Michigan office location if requested by the team member. Lead the development and maintenance of BI dashboards, reports, and data models to support business operations and strategy. Collaborate with PMO, Product, Stakeholders, and Engineering to align data initiatives in the department with business goals. Maintain a prioritized backlog of tasks and ensure clarity and cleanliness of data pipelines and reporting artifacts. Partner with infrastructure and data engineering teams to ensure optimal performance of BI tools and platforms. Demonstrate deep understanding of data sources, business processes, and reporting requirements; propose effective solutions. Analyze risks and impacts of BI changes on business operations and recommend improvements. Apply and advocate for team standards in data documentation, visualization, and testing. Communicate effectively across technical and non-technical audiences, recognizing upstream and downstream data impacts. Continuously improve BI processes and mentor team members to enhance data literacy and analytical capabilities. Monitor BI system health and proactively address issues to ensure high availability and reliability. Promote a culture of data-driven decision-making and continuous learning within the team. Competencies: The following items detail how you will be successful in this role. Customer Empathy: Customer Empathy is the ability to understand the perspectives, pain points, and experiences of customers. It involves actively putting oneself in the customer's shoes, comprehending their needs and challenges, and using that understanding to provide a better, more customer-centric experience. Engineering Excellence: Engineering Excellence is about bringing great craftsmanship and thought leadership to deliver an outstanding product that delights customers and solves for the business. This involves the pursuit and achievement of high standards, best practices, innovation, and superior solutions. One Team: A One Team mindset refers to a collaborative approach across the organization, where individuals work together seamlessly, without boundaries, as a single, cohesive team. Shared goals, open communication and mutual support create a sense of collective purpose. This enables teams to navigate challenges and pursue shared objectives more effectively. Owner's Mindset: Owner's Mindset involves adopting a set of behaviors that reflect a sense of responsibility, accountability, strategic thinking, and a proactive approach to managing your domain. As an owner, you understand the business and your domain(s) deeply and solve for the right outcome for the domain(s) and the business. Requirements Bachelor's degree in Information Systems, Data Analytics, or related field; or equivalent experience. 5 - 8 years leading BI or analytics teams. Strong communication skills, both oral and written. Proven experience using BI solutions to improve business outcomes. Experience managing requirements gathering, prototyping, user acceptance testing, and deployment of BI projects. Basic understanding of data warehousing and web technologies. Preferred: Experience with BI lifecycle and governance frameworks. Project management experience: PMP certification is a plus. Experience writing SQL queries and analyzing data patterns. Familiarity with cloud-based BI platforms and data services. Ability to manage multiple priorities and communicate complex data concepts clearly. Demonstrated ability to lead with insight and make strategic recommendations. Self-driven, customer-focused, and able to work independently with moderate supervision. Strong analytical skills and ability to work with abstract concepts. Target Compensation: A competitive base salary range from $129,018 - $189,227. This position is eligible for an annual variable bonus of cash and equity, between 15-30%. Bonus amounts are based on individual performance. Final compensation within the range is influenced by many factors including role-specific skills, depth and experience level, industry background, relevant education and certifications. Candidates who reside in the following major metropolitan areas may be eligible for a premium on top of the posted range based on their specific zone: San Francisco, Seattle, Boston, New York City, Los Angeles and San Diego. INDENGLP #zip #LI-Remote Benefits Excellent benefits package that includes 401(K) match, adoption assistance, parental leave, tuition reimbursement, comprehensive medical/ dental/vision and many nonstandard benefits that make us a Great Place to Work Our Company Values: To be successful in this role, Team Members need to be: Positive by maintaining resiliency and focusing on solutions Respectful by collaborating and actively listening Insightful by cultivating innovation, accumulating business and role specific knowledge, demonstrating self-awareness and making quality decisions Direct by effectively communicating and conveying courage Earnest by taking accountability, applying feedback and effectively planning and priority setting To create an environment where people do their best work, we focus on the dimensions of Organizational Health. All leaders must: Identify the Right People by recognizing top talent Set Clear Expectations by managing change and directing others Train team members and focus on developing talent Performance Manage by ensuring accountability and driving results Create the Right Environment by establishing trust and managing conflict Maintain the Right Number of team members needed to build an effective team Expectations: Remain compliant with our policies processes and legal guidelines All other duties as assigned Attendance as required by department Advice! We understand that your career search may look different than others. Our hiring team wants to make sure that this would be a fit not just for us, but for you long term. If you are actively looking or starting to explore new opportunities, send us your application! P.S. We have great details around our stats, success, history and more. We're proud of our culture and are happy to share why - let's talk! Required degrees must have been earned at institutions of Higher Education which are accredited by the Council for Higher Education Accreditation or equivalent. Credit Acceptance is dedicated to providing a safe and inclusive working environment for all. As part of our Culture of Compliance, we are proud to be an Equal Opportunity Employer and value our culturally diverse workforce. All qualified applicants will receive consideration for employment regardless of the person's age, race, color, religion, sex, gender, sexual orientation, gender identity, national origin, veteran or disability status, criminal history, or any other legally protected characteristic. California Residents: Please click here for the California Consumer Privacy Act (CCPA) notice regarding the personal information Credit Acceptance may collect from you. Play the video below to learn more about our Company culture.
$129k-189.2k yearly Auto-Apply 25d ago
Manager, Strategic Finance Project Management
Sallie Mae 4.1
Sallie Mae job in Newark, DE
**When you join Sallie Mae, you become a champion for all students.** We're on a mission to power confidence as students begin their unique journey. To help them plan their higher education, successfully finish, and prepare for life after school. To help them Start smart. Learn big. Students need guidance navigating this important time in their life. They need someone who acknowledges that their education path is unique. They need a partner willing to evolve and not only meet but surpass their expectations. We're changing. Because students need a better way. We're looking for people who are excited to drive this transformation. To break barriers and think of new ways to adapt, help, and create better experiences for students-and for each other. This is where diverse backgrounds, beliefs, and perspectives matter. It's where you're empowered to bring your authentic self to work. Feeling your best allows you to do your best. Our benefits take care of the whole you-from physical and mental to financial and professional. You'll get opportunities to further your education and career, support for you and your family (including your pets!), paid time off to volunteer for the things that matter to you, and more. We're obsessed with impact and making a real difference. For us, that means putting relationships first, asking "why not?" when tackling challenges, and continuously learning new skills. Come do more than join something, change something. For students, for future generations, for the future of education. **What You'll Contribute** The Manager, Strategic Finance Project Management will be responsible for overseeing the planning, execution, and successful completion of projects within the Finance organization. You will work closely with cross-functional teams, manage project resources, and ensure projects are delivered on time, within budget, and meet quality standards. **What You'll Do** + Coordinate and manage project activities, ensuring tasks are completed on time and within budget, and that project milestones are met. + Provide clear direction and guidance to project team members, fostering a collaborative and high-performing project team culture. + Communicate effectively with internal and external stakeholders, ensuring project objectives, requirements, and expectations are understood and met. + Identify and allocate project resources, including personnel, budget, and equipment, to ensure efficient and effective project execution. + Identify project risks and develop mitigation strategies to minimize potential issues and ensure project success. + Implement quality control measures to ensure project deliverables meet established standards and client requirements. _The above information is intended to describe the general nature and level of work performed by employees assigned to this job; it is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees in this role._ **What You Have** Minimum education, skills and experience required. + Strong knowledge and understanding of project management principles, methodologies, and best practices. + Proven ability to lead and motivate project teams, fostering collaboration and achieving project goals. + Excellent verbal and written communication skills, with the ability to effectively communicate with diverse stakeholders at various levels of the organization. + Strong analytical and problem-solving abilities, with the capacity to identify issues and implement effective solutions. + Excellent organizational and time management skills, with the ability to prioritize tasks and manage multiple projects simultaneously. + Comfortable working in a fast-paced environment with changing priorities and able to quickly adapt to new situations. + Proficient in project management software tools and applications. Preferred education, skills, and experience. + Bachelor's degree in business administration, project management, or a related field. A Master's degree is a plus. + 5+ years of experience in project management, with demonstrated experience in leading and delivering projects successfully. **The Americans with Disabilities Act** _The Americans with Disabilities Act of 1990 (ADA) prohibits discrimination by employers, in compensation and employment opportunities, against qualified individuals with disabilities who, with or without reasonable accommodation, can perform the "essential functions" of a job. A function may be essential for any of several reasons, including: the job exists to perform that function, the employee holding the job was hired for his/her expertise in performing the function, or only a limited number of employees are available to perform that function._ **Feeling your best helps you do your best:** **Our benefits take care of the whole you-so you can build your work around your life (not the other way around!).** + Competitive base salaries + Bonus incentives + Generous PTO, Floating Holidays and 12 Federal Holidays observed + Support for financial-well-being and retirement 401k with employer match + Comprehensive medical, dental, vision, hospital indemnity, critical illness, pet insurance and more + Employer paid short-term/long-term disability and basic life insurance + Flexible hybrid working arrangements. + Paid parental leave and adoption reimbursement programs + Free access to on-site staffed fitness centers (in Delaware) and gym subsidy (for locations outside Delaware) + Confidential counseling support (EAP), Health Advocacy services and Wellness program with financial incentives + Tuition Reimbursement and Family Scholarship Programs + Career development and training opportunities Not the right fit? Let us know you're interested in a future opportunity by clicking _Introduce Yourself_ in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest! **Sallie Mae is proud to be an equal opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, sexual orientation, national origin, age, genetic information, gender identity, disability, Veteran status or any other characteristic protected by federal, state or local law. Click here (******************************************************* **to view the U.S. Pay Transparency Policy,** **here (******************************************************************************************************************* **for federal job applicant notices, and** **here (************************************************************************************************** **to view the California Employee Privacy Notice.** **Reasonable accommodations are available for applicants with disabilities in all phases of the application and employment process. To request an accommodation please call ************** and choose option 9. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.** Sallie Mae is proud to be an equal opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, sexual orientation, national origin, age, genetic information, gender identity, disability, Veteran status or any other characteristic protected by federal, state or local law. If you'd like more information about your EEO rights as an applicant, please click **************************************************** ************************************************************************************************************************** Click ************************************************************** to view the U.S. Pay Transparency Policy.
$78k-101k yearly est. 60d+ ago
Supervisor of Analytics Reporting
Credit Acceptance 4.5
Remote job
Credit Acceptance is proud to be an award-winning company with local and national workplace recognition in multiple categories! Our world-class culture is shaped by dedicated Team Members who share a drive to succeed as professionals and together as a company. A great product, amazing people and our stable financial history have made us one of the largest used car finance companies nationally. Our Engineering and Analytics Team Members utilize the latest technology to develop, monitor, and maintain complex practices that help optimize our success. Our Team Members value being challenged, are encouraged to express their ideas, and have the flexibility to enjoy work life balance. We build intrinsic value by partnering with all functions of our business to support their success and make strategic business decisions. We focus on professional development and continuous improvement while enjoying a casual work environment and Great Place to Work culture! The purpose of the Supervisor, Analytics Reporting position is to actively monitor and report on the performance of models in production. In addition, to coach and support a team in developing an increased knowledge of the systems and internal methodologies. Outcomes and Activities: This position will work from home; occasional planned travel to an assigned Southfield, Michigan office location may be required. However, this position is permitted to work at a Southfield, Michigan office location if requested by the team member. Develop complex programming to extract and manipulate data Create reports regarding key performance indicators (KPI's) Investigate reporting trends Run ad hoc data requests for key business users Provide fraud related triggers reporting Automate recurring reports Models and strategies: Monitor and maintain complex statistical models with the goal of optimizing high volume decisions to add intrinsic value to Credit Acceptance Reporting: Develop, produce, and support reporting to measure the performance of processes, models, and strategies Ad hoc data analysis: Support and perform data analysis to solve business problems and drive better decisions Translate business requirements: Translate high level business goals into the tasks and technical specifications needed to accomplish the goal Provide reoccurring training, coaching, and mentorship to less senior level team members. Knowledge and Skills: Possess knowledge of the auto lending industry and related analytical tools Ability to apply analytical skills to solve problems creatively Act promptly and effectively when assigned tasks Communicate complex information to others in a way they can understand Work well with others in a team environment Be proactive and make recommendations as opportunities arise Be self-motivated and able to perform with minimal supervision Requirements: Bachelor's degree or higher (Computer Science, Economics, Mathematics, Statistics, Business Analytics, Finance, etc. - preferred) 5+ years professional experience with SAS, SQL, R, Python or other statistical programming language (SAS/SQL highly preferred) 3+ years of recent experience creating reports, reviewing for trends, and performing deep dive analysis in an analytical tool or in a business intelligence setting 2+ years of recent experience leading or mentoring an analytics team Experience developing reporting to monitor predictive models Ability to work on multiple competing priorities Experience achieving objectives with minimal supervision Strong analytical problem-solving skills Strong attention to detail and a focus on accuracy Experience mentoring or providing guidance to less senior team members Apply analytical skills to solve problems creatively Ability to extract and manipulate large data sets Communicate complex information to others in a way they can understand Demonstrated ability to work on projects with broad requirements Preferred: 3+ years' experience in auto lending analytics Recent small company experience. Targeted Compensation: $115,000 - $153,000 base salary + an annual bonus plan This position is not currently open to individuals who require sponsorship now or in the future to work legally for Credit Acceptance, such as H-1b / H-4 or F-1 OPT visa holders. #LI-Remote #zip INDCSMP Benefits Excellent benefits package that includes 401(K) match, adoption assistance, parental leave, tuition reimbursement, comprehensive medical/ dental/vision and many nonstandard benefits that make us a Great Place to Work Our Company Values: To be successful in this role, Team Members need to be: Positive by maintaining resiliency and focusing on solutions Respectful by collaborating and actively listening Insightful by cultivating innovation, accumulating business and role specific knowledge, demonstrating self-awareness and making quality decisions Direct by effectively communicating and conveying courage Earnest by taking accountability, applying feedback and effectively planning and priority setting To create an environment where people do their best work, we focus on the dimensions of Organizational Health. All leaders must: Identify the Right People by recognizing top talent Set Clear Expectations by managing change and directing others Train team members and focus on developing talent Performance Manage by ensuring accountability and driving results Create the Right Environment by establishing trust and managing conflict Maintain the Right Number of team members needed to build an effective team Expectations: Remain compliant with our policies processes and legal guidelines All other duties as assigned Attendance as required by department Advice! We understand that your career search may look different than others. Our hiring team wants to make sure that this would be a fit not just for us, but for you long term. If you are actively looking or starting to explore new opportunities, send us your application! P.S. We have great details around our stats, success, history and more. We're proud of our culture and are happy to share why - let's talk! Required degrees must have been earned at institutions of Higher Education which are accredited by the Council for Higher Education Accreditation or equivalent. Credit Acceptance is dedicated to providing a safe and inclusive working environment for all. As part of our Culture of Compliance, we are proud to be an Equal Opportunity Employer and value our culturally diverse workforce. All qualified applicants will receive consideration for employment regardless of the person's age, race, color, religion, sex, gender, sexual orientation, gender identity, national origin, veteran or disability status, criminal history, or any other legally protected characteristic. California Residents: Please click here for the California Consumer Privacy Act (CCPA) notice regarding the personal information Credit Acceptance may collect from you. Play the video below to learn more about our Company culture.
$35k-52k yearly est. Auto-Apply 36d ago
Collections Specialist - $20/hr + Monthly Incentive
Sallie Mae Inc. (SLM Corp 4.1
Sallie Mae Inc. (SLM Corp job in New Castle, DE or remote
When you join Sallie Mae, you become a champion for all students. We're on a mission to power confidence as students begin their unique journey. To help them plan their higher education, successfully finish, and prepare for life after school. To help them Start smart. Learn big. Students need guidance navigating this important time in their life. They need someone who acknowledges that their education path is unique. They need a partner willing to evolve and not only meet but surpass their expectations. We're changing. Because students need a better way. We're looking for people who are excited to drive this transformation. To break barriers and think of new ways to adapt, help, and create better experiences for students-and for each other. This is where diverse backgrounds, beliefs, and perspectives matter. It's where you're empowered to bring your authentic self to work. Feeling your best allows you to do your best. Our benefits take care of the whole you-from physical and mental to financial and professional. You'll get opportunities to further your education and career, support for you and your family (including your pets!), paid time off to volunteer for the things that matter to you, and more. We're obsessed with impact and making a real difference. For us, that means putting relationships first, asking "why not?" when tackling challenges, and continuously learning new skills. Come do more than join something, change something. For students, for future generations, for the future of education. Description: * Customer Engagement: Make and receive customer calls to address overdue accounts and discuss repayment options. * Customer Experience: Provide exceptional service while encouraging customers to make payments on their past due accounts. * Documentation: Accurately record customer interactions, including communication logs, payments, repayment plan enrollments, and other important information. Qualifications and Skills: * Ability to demonstrate empathy while being assertive to achieve the required outcome. * Meet and exceed quality goals, compliance regulations and productivity targets individually and team environment. * Strong interpersonal, communication and listening skills. * Build meaningful relationships with our customers by offering repayment programs while gathering information to understand their financial situation. * Excellent negotiating, probing, influencing and resourcefulness skills. Compensation: * This role offers a base pay of $20 per hour, plus monthly incentives ranging from $1250 to $2500 based on performance. What we're looking for: Next Start Date is February 2nd 2026 * Professionalism: Serve as the welcoming and friendly voice for our customers. * Energetic and Driven: Bring enthusiasm and a positive attitude to every interaction. * Tech Savvy: Possess basic computer skills and experience with the Microsoft Office Suite. * Flexible Work Environment: Ability to work in the office with the flexibility to work from home on some days. * The first 90 days of employment you are required to work in the office with a schedule of 8 a.m. - 5 p.m. Monday through Friday. * Schedule assignments are based on performance rankings. Employees will participate in a schedule bid process where higher performance rankings provide priority in selecting preferred shifts. Shift bids take place every 6 months. * Schedules options upon availability and based on business needs are: 8am-5pm, 10am-7pm and 12pm-9pm (Employees working the evening shift receive a 15% shift differential on their hourly rate). * You would work the same schedule Mon-Friday. * Must be flexible to work some Saturdays * Education & Experience: Experience in customer service and or collections related roles. High school diploma or equivalent, some college coursework in business related fields preferred. Feeling your best helps you do your best: Our benefits take care of the whole you-so you can build your work around your life (not the other way around!). * Competitive base salaries * Bonus incentives * Generous PTO, Floating Holidays and 12 Federal Holidays observed * Support for financial-well-being and retirement 401k with employer match * Comprehensive medical, dental, vision, hospital indemnity, critical illness, pet insurance and more * Employer paid short-term/long-term disability and basic life insurance * Flexible hybrid working arrangements. * Paid parental leave and adoption reimbursement programs * Free access to on-site staffed fitness centers (in Delaware) and gym subsidy (for locations outside Delaware) * Confidential counseling support (EAP), Health Advocacy services and Wellness program with financial incentives * Tuition Reimbursement and Family Scholarship Programs * Career development and training opportunities Not the right fit? Let us know you're interested in a future opportunity by clicking Introduce Yourself in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest! Sallie Mae is proud to be an equal opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, sexual orientation, national origin, age, genetic information, gender identity, disability, Veteran status or any other characteristic protected by federal, state or local law. Click here to view the U.S. Pay Transparency Policy, here for federal job applicant notices, and here to view the California Employee Privacy Notice. Reasonable accommodations are available for applicants with disabilities in all phases of the application and employment process. To request an accommodation please call ************** and choose option 9. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
$20 hourly Auto-Apply 60d+ ago
Software Engineer II, Data
Credit Acceptance 4.5
Remote job
Credit Acceptance is proud to be an award-winning company with local and national workplace recognition in multiple categories! Our world-class culture is shaped by dedicated Team Members who share a drive to succeed as professionals and together as a company. A great product, amazing people and our stable financial history have made us one of the largest used car finance companies nationally. Our Engineering and Analytics Team Members utilize the latest technology to develop, monitor, and maintain complex practices that help optimize our success. Our Team Members value being challenged, are encouraged to express their ideas, and have the flexibility to enjoy work life balance. We build intrinsic value by partnering with all functions of our business to support their success and make strategic business decisions. We focus on professional development and continuous improvement while enjoying a casual work environment and Great Place to Work culture! As a Software Engineer II, you will design, build, and maintain reliable data pipelines and models across batch and streaming architectures, supporting structured, semi-structured, and unstructured data. You will work with your users to enable them to consume data in a meaningful way (through structured schemas, dashboards, or semantic layers). You will contribute to projects, collaborate with team members, and ensure that solutions meet quality and performance standards. You will work closely with senior engineers and stakeholders to deliver effective data solutions that support business needs. Outcomes and Activities: This position will work from home; occasional planned travel to an assigned Southfield, Michigan office location may be required. However, this position is permitted to work at a Southfield, Michigan office location if requested by the team member. Develop and maintain data pipelines for batch and streaming architectures, focusing on data quality, reliability, and scalability. Collaborate with team members to implement data integration strategies based on stakeholder requirements. Design data solutions for end users based on happy path analysis to ensure each type of user is consuming data in a meaningful and insightful way Write unit tests and validate software to meet acceptance criteria. Follow team coding, documentation, and testing standards. Participate in impact analysis for changes across applications. Learn business processes to help align technical solutions with business needs. Experiment with new ideas and technologies under guidance from senior engineers. Participate in code reviews and communicate application changes. Document code and projects for maintainability and support. Troubleshoot production issues and assist in proposing solutions. Contribute to sprint commitments and participate in Agile practices. Engage in continuous learning to improve technical and domain knowledge. Competencies: The following items detail how you will be successful in this role. Customer Empathy: Customer Empathy is the ability to understand the perspectives, pain points, and experiences of customers. It involves actively putting oneself in the customer's shoes, comprehending their needs and challenges, and using that understanding to provide a better, more customer-centric experience. Engineering Excellence: Engineering Excellence is about bringing great craftsmanship and thought leadership to deliver an outstanding product that delights customers and solves for the business. This involves the pursuit and achievement of high standards, best practices, innovation, and superior solutions. One Team: A One Team mindset refers to a collaborative approach across the organization, where individuals work together seamlessly, without boundaries, as a single, cohesive team. Shared goals, open communication and mutual support create a sense of collective purpose. This enables teams to navigate challenges and pursue shared objectives more effectively. Owner's Mindset: Owner's Mindset involves adopting a set of behaviors that reflect a sense of responsibility, accountability, strategic thinking, and a proactive approach to managing your domain. As an owner, you understand the business and your domain(s) deeply and solve for the right outcome for the domain(s) and the business. Requirements: Bachelor's degree in Computer Science, Information Systems, or related field; or equivalent work experience. 2+ years of software engineering experience, preferably with exposure to cloud data platforms. Proficiency in programming (Python, SQL, etc.), data modeling, and database management (SQL/NoSQL). Ability to process structured, semi-structured (e.g., JSON, Parquet), and unstructured data (e.g., logs, text). Experience with Agile/SCRUM or Waterfall methodologies. Familiarity with designing batch and streaming data pipelines. Understanding of data modeling and schema design principles. Awareness of data governance and quality frameworks. Experience working on enterprise-class applications is a plus. Preferred: Experience with Apache Spark or similar technologies. Exposure to Databricks, AWS data services, or other cloud platforms. Familiarity with CI/CD pipelines, automated testing, and code quality tools. Experience with orchestration frameworks such as Airflow or dbt. Financial services or FinTech industry experience is a plus. Power BI, or similar BI tools, with experience in semantic layer creation Knowledge and Skills: Ability to contribute to large-scale data projects with guidance. Awareness of performance, data quality, and edge cases. Willingness to learn from and collaborate with senior engineers. Openness to new ideas and continuous improvement. Strong communication skills, both verbal and written. Target Compensation: A competitive base salary range from $105,602 - $154,883. This position is eligible for an annual variable cash bonus, between 7.5 - 15%. Bonus amounts are based on individual performance. Final compensation within the range is influenced by many factors including role-specific skills, depth and experience level, industry background, relevant education and certifications. Candidates who reside in the following major metropolitan areas may be eligible for a premium on top of the posted range based on their specific zone: San Francisco, Seattle, Boston, New York City, Los Angeles and San Diego. This position is not currently open to individuals who require sponsorship now or in the future to work legally for Credit Acceptance, such as H-1b / H-4 or F-1 OPT visa holders. INDENGLP #zip #LI-Remote Benefits Excellent benefits package that includes 401(K) match, adoption assistance, parental leave, tuition reimbursement, comprehensive medical/ dental/vision and many nonstandard benefits that make us a Great Place to Work Our Company Values: To be successful in this role, Team Members need to be: Positive by maintaining resiliency and focusing on solutions Respectful by collaborating and actively listening Insightful by cultivating innovation, accumulating business and role specific knowledge, demonstrating self-awareness and making quality decisions Direct by effectively communicating and conveying courage Earnest by taking accountability, applying feedback and effectively planning and priority setting Expectations: Remain compliant with our policies processes and legal guidelines All other duties as assigned Attendance as required by department Advice! We understand that your career search may look different than others. Our hiring team wants to make sure that this would be a fit not just for us, but for you long term. If you are actively looking or starting to explore new opportunities, send us your application! P.S. We have great details around our stats, success, history and more. We're proud of our culture and are happy to share why - let's talk! Required degrees must have been earned at institutions of Higher Education which are accredited by the Council for Higher Education Accreditation or equivalent. Credit Acceptance is dedicated to providing a safe and inclusive working environment for all. As part of our Culture of Compliance, we are proud to be an Equal Opportunity Employer and value our culturally diverse workforce. All qualified applicants will receive consideration for employment regardless of the person's age, race, color, religion, sex, gender, sexual orientation, gender identity, national origin, veteran or disability status, criminal history, or any other legally protected characteristic. California Residents: Please click here for the California Consumer Privacy Act (CCPA) notice regarding the personal information Credit Acceptance may collect from you. Play the video below to learn more about our Company culture.
$105.6k-154.9k yearly Auto-Apply 11d ago
Manager, Chat Collections
Sallie Mae 4.1
Sallie Mae job in New Castle, DE
**When you join Sallie Mae, you become a champion for all students.** We're on a mission to power confidence as students begin their unique journey. To help them plan their higher education, successfully finish, and prepare for life after school. To help them Start smart. Learn big. Students need guidance navigating this important time in their life. They need someone who acknowledges that their education path is unique. They need a partner willing to evolve and not only meet but surpass their expectations. We're changing. Because students need a better way. We're looking for people who are excited to drive this transformation. To break barriers and think of new ways to adapt, help, and create better experiences for students-and for each other. This is where diverse backgrounds, beliefs, and perspectives matter. It's where you're empowered to bring your authentic self to work. Feeling your best allows you to do your best. Our benefits take care of the whole you-from physical and mental to financial and professional. You'll get opportunities to further your education and career, support for you and your family (including your pets!), paid time off to volunteer for the things that matter to you, and more. We're obsessed with impact and making a real difference. For us, that means putting relationships first, asking "why not?" when tackling challenges, and continuously learning new skills. Come do more than join something, change something. For students, for future generations, for the future of education. Manager, Chat for Collections (Operations with Technical Capability) Operations Leader with Strong Technical Expertise in Digital Collections **Position Overview** We are seeking an experienced Operations Manager to oversee our Chat for Collections team, with a unique blend of operational leadership and technical proficiency. This role is primarily focused on managing day-to-day collections operations through chat-based platforms, while also ensuring the effective use and optimization of digital tools. The ideal candidate will bring proven operational management experience, complemented by a solid understanding of technical systems and automation within the collections environment. **Key Responsibilities** + Lead, train, and develop a team of chat agents managing collections via live chat and automated chat platforms. + Drive operational excellence by implementing best practices for chat-based collections, ensuring both efficiency and high-quality customer service. + Leverage technical capabilities to configure, monitor, and optimize chat workflows, scripts, and platform integrations. + Utilize analytics tools to evaluate agent productivity, chatbot effectiveness, and overall collections performance. + Collaborate with technical teams and vendors to maintain system reliability, troubleshoot issues, and support new technology rollouts. + Ensure compliance with data privacy laws and collections regulations by integrating technical safeguards and monitoring digital communications. + Prepare operational reports detailing team performance, system metrics, and collection outcomes for senior leadership. + Handle escalated interactions, using technical tools to support efficient resolution and documentation. + Stay informed about advancements in chat technologies, automation, and digital engagement to continuously improve operations. **Qualifications** + Bachelor's degree in Business, Information Technology, Computer Science, or a related field (or equivalent experience). + 3+ years of experience in collections operations, call center management, or customer service, with demonstrated technical aptitude. + Hands-on experience with chat platforms, chatbot management, and CRM/collections management software. + Proven ability to lead teams in a technology-driven environment and implement new digital tools. + Strong analytical and problem-solving skills, with proficiency in using data and technical systems to drive operational results. + Working knowledge of compliance and data privacy standards relevant to digital collections. **Preferred Skills** + Experience supporting or implementing chatbots, automation tools, or API integrations in an operational setting. + Familiarity with cloud-based communication platforms and cybersecurity best practices. + Project management experience, especially related to technology adoption or process improvements. **Why Join Us?** As Manager, Chat for Collections, you will play a critical operational leadership role while advancing our digital strategy. Use your technical expertise to empower your team, streamline collections processes, and deliver outstanding results in a fast-paced environment. **Feeling your best helps you do your best:** **Our benefits take care of the whole you-so you can build your work around your life (not the other way around!).** + Competitive base salaries + Bonus incentives + Generous PTO, Floating Holidays and 12 Federal Holidays observed + Support for financial-well-being and retirement 401k with employer match + Comprehensive medical, dental, vision, hospital indemnity, critical illness, pet insurance and more + Employer paid short-term/long-term disability and basic life insurance + Flexible hybrid working arrangements. + Paid parental leave and adoption reimbursement programs + Free access to on-site staffed fitness centers (in Delaware) and gym subsidy (for locations outside Delaware) + Confidential counseling support (EAP), Health Advocacy services and Wellness program with financial incentives + Tuition Reimbursement and Family Scholarship Programs + Career development and training opportunities Not the right fit? Let us know you're interested in a future opportunity by clicking _Introduce Yourself_ in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest! **Sallie Mae is proud to be an equal opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, sexual orientation, national origin, age, genetic information, gender identity, disability, Veteran status or any other characteristic protected by federal, state or local law. Click here (******************************************************* **to view the U.S. Pay Transparency Policy,** **here (******************************************************************************************************************* **for federal job applicant notices, and** **here (************************************************************************************************** **to view the California Employee Privacy Notice.** **Reasonable accommodations are available for applicants with disabilities in all phases of the application and employment process. To request an accommodation please call ************** and choose option 9. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.** Sallie Mae is proud to be an equal opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, sexual orientation, national origin, age, genetic information, gender identity, disability, Veteran status or any other characteristic protected by federal, state or local law. If you'd like more information about your EEO rights as an applicant, please click **************************************************** ************************************************************************************************************************** Click ************************************************************** to view the U.S. Pay Transparency Policy.
$58k-78k yearly est. 38d ago

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Updated December 24, 2025

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