Product Manager jobs at Navient - 760 jobs

Navient Solutions LLC Navient (Nasdaq: NAVI) helps students and families confidently manage the cost of higher education. We create long-term value for customers and investors through responsible lending, flexible refinancing, trusted servicing oversight, and decades of portfolio management expertise. Our employees thrive in a culture of belonging, where they are supported and proud to deliver meaningful outcomes. Our Data Science & Pricing Manager will focus on loan pricing and plays a critical role in shaping pricing strategies that drive growth, profitability, and credit quality. This position leads analytical initiatives that influence Net Interest Income (NII), loan volume, and customer segmentation, while partnering closely with Finance, Risk, Product, and Marketing teams. Combining technical expertise with strategic insight, the role focuses on building scalable pricing analytics, developing predictive models, and delivering actionable insights to guide pricing decisions, product design, and marketing strategies. Areas of Responsibility: Pricing Analytics & Reporting Build and maintain reporting and dashboards that track pricing performance and its impact to Net Interest Income, loan profitability, and volume. Partner with Finance, Product, and Risk to ensure alignment between pricing, credit quality, funding costs, and volume targets. Support weekly and monthly pricing reviews by providing analysis of trends, channel performance, and competitive positioning. Build and automate recurring pricing analytics in SQL and Python to ensure accuracy, scalability, and consistency. Pricing Optimization and Strategy Development Design and execute experiments and analyses to optimize pricing structure across customer segments, product structures, loan terms, and credit tiers. Develop predictive models that describe and quantify the impact of pricing adjustments and promotional pricing strategies on applicant conversion, portfolio yield, and credit quality across product segments. Develop predictive models or frameworks that recommend optimal pricing and elasticity assumptions across key segments. Collaborate with Product and Marketing to ensure pricing supports business goals for growth and customer lifetime economic value. Continuously benchmark pricing strategy against market trends and competitor movements to identify improvement opportunities. Customer Insights, Data Analysis, & Segmentation Analyze customer behavior, credit performance, and lifecycle data to uncover pricing and product optimization opportunities. Identify underserved or high-potential segments and develop data-driven recommendations to improve competitiveness and margin. Partner with cross-functional teams (Risk, Finance, Marketing, Product) to translate analytical insights into business intelligence and strategic initiatives. Communicate findings clearly to technical and non-technical audiences through dashboards, memos, and presentations. Forecast Modeling Build models that project key metrics to inform business decisions and simulate economic and financial outcomes. Apply advanced statistical, econometric, or machine learning techniques to stress-test pricing strategies. Deliver scenario-based insights to inform strategic pricing decisions, margin planning, and growth projections. Ensure model transparency and documentation to maintain consistency, accuracy, and regulatory alignment. MINIMUM REQUIREMENTS Bachelor's Degree- Computer Science, Data Science, Statistics or related fields of study. 5+ years of experience in data analytics, data science, or quantitative modeling, preferably within financial services, student and consumer lending, or fintech. Strong proficiency in SQL and Python for data extraction, transformation, and analysis. Experience working with large datasets, building dashboards, and automating analytical workflows. Solid understanding of financial metrics such as Net Interest Income, yield, and credit risk-adjusted return. PREFERRED QUALIFICATIONS Experience with pricing analytics, yield optimization, or profitability modeling strongly preferred. PhD or Masters degree-Machine Learning IMPORTANT NOTICES: All offers of employment are contingent on standard background checks. Depending on the needs of our business, the successful candidate may be subject to further background checks to determine eligibility and suitability. EOE Race/Ethnicity/Sex/Disability/Protected Vet/Sexual Orientation/Gender Identity. Navient Corporation and its subsidiaries are not sponsored by or agencies of the United States of America. Navient is a drug free workplace.

A leading investment management firm in Boston is seeking an Investment Director to lead business strategy in Fixed Income. The role involves developing marketing strategies, overseeing investment integrity, and fostering client relationships. Ideal candidates will possess an MBA or CFA, 8+ years in asset management, and strong analytical skills. Competitive salary range is between $120,000 and $225,000. The company values diversity and offers a flexible working environment. #J-18808-Ljbffr

A leading financial institution in McLean, Virginia, seeks a Director, Assistant General Counsel to provide strategic legal guidance to its Business Core team. The ideal candidate will have significant experience in small business and commercial law, as well as a Juris Doctor degree. This hybrid role offers a competitive salary range of $226,000 - $257,900 annually and incentives based on performance. #J-18808-Ljbffr

GSK remains committed to achieving bold commercial ambitions for the future. By 2031, we aim to deliver £40 billion in annual sales, leveraging our existing strong performance momentum to significantly increase our positive impact on the health of billions of patients globally. Our Ahead Together strategy is centred on early intervention to prevent and alter the course of disease, thereby protecting people and supporting healthcare systems. Our diverse portfolio consists of vaccines, specialty medicines, and general medicines. Through continuous innovation and a dedicated focus on scientific and technical excellence, we strive to develop and launch new, groundbreaking treatments that address critical health challenges. As Senior Global Marketing Director, You will lead global marketing for Multiple Myeloma, working with cross-functional teams to shape strategy across the product lifecycle. You will translate clinical evidence into clear commercial plans that deliver value for patients, healthcare systems and GSK. Your role will require collaboration with R&D, medical, market access and local markets to enable successful launches and sustained growth. We value strategic thinking, clear communication, and a focus on patient impact. Join us to grow professionally while helping to get ahead of disease together. This role offers growth, visible impact, and the chance to help GSK unite science, technology and talent to get ahead of disease together. This role will suit marketers who thrive in dynamic environments, are comfortable with ambiguity, and who are motivated to drive performance with high impact for Multiple Myeloma. The selected individual will need to demonstrate high accountability for impact and strong track record of building new capabilities and developing innovative approaches to win in highly-competitive markets. Responsibilities We provide the opportunity to lead key activities to progress your career. These responsibilities include some of the following: Lead development of global brand strategy and lifecycle plans for Multiple Myeloma indications. Translate clinical and market insights into commercial choices, positioning, segmentation and launch sequencing. Drive launch readiness and cross-functional execution with R&D, medical, market access and local markets. Partner with insights and analytics to build forecasts, KPIs and performance measures. Support market access and reimbursement planning to enable patient access across regions. Coach and influence internal and external partners to ensure consistent implementation and customer experience. Basic Qualification We are seeking professionals with the following required skills and qualifications to help us achieve our goals. Bachelor's degree in business, marketing, life sciences or related field. Minimum 15 years of pharmaceutical marketing experience, with at least 5 years in oncology marketing. Proven experience in product planning, brand strategy or launch readiness. Strong cross-functional collaboration and stakeholder management in a matrix environment. Data-driven decision making and experience working with commercial analytics or forecasting. Fluent in English; working proficiency in other European languages is an advantage. Preferred Qualification If you have the following characteristics, it would be a plus. Advanced degree (MBA, MSc, or PhD) in a relevant field. Direct experience in Multiple Myeloma or hematology marketing. Track record of leading a global launch or major lifecycle program. Experience partnering with R&D or medical affairs on development-to-commercial planning. Familiarity with market access, pricing and reimbursement strategies in Europe. Experience managing agencies and external partners. What you will bring You bring clear, decisive thinking and a collaborative approach. You communicate simply and respectfully. You focus on outcomes that matter to patients and partners. You learn quickly and adapt to change. You build trust and help others succeed. The US annual base salary for new hires in this position ranges from $219,750 to $366,250. The US salary ranges take into account a number of factors including work location within the US market, the candidate's skills, experience, education level and the market rate for the role. In addition, this position offers an annual bonus and eligibility to participate in our share based long term incentive program which is dependent on the level of the role. Available benefits include health care and other insurance benefits (for employee and family), retirement benefits, paid holidays, vacation, and paid caregiver/parental and medical leave. If salary ranges are not displayed in the job posting for a specific country, the relevant compensation will be discussed during the recruitment process. Why GSK? Uniting science, technology and talent to get ahead of disease together. GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases - to impact health at scale. People and patients around the world count on the medicines and vaccines we make, so we're committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people. Should you require any adjustments to our process to assist you in demonstrating your strengths and capabilities contact us at ************************ where you can also request a call. Please note should your inquiry not relate to adjustments, we will not be able to support you through these channels. However, we have created a Recruitment FAQ guide. Click link where you will find answers to multiple questions we receive. GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law. Important notice to Employment businesses/ Agencies GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site. Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, GSK may be required to capture and report expenses GSK incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure GSK's compliance to all federal and state US Transparency requirements. For more information, visit ********************************* #J-18808-Ljbffr

Fixed Income Product - Investment Director - Emerging Markets page is loaded## Fixed Income Product - Investment Director - Emerging Marketslocations: Boston, MA, United Statestime type: Full timeposted on: Posted 2 Days Agojob requisition id: R93298# **Wellington Management** offers comprehensive investment management capabilities that span nearly all segments of the global capital markets. Our investment solutions, tailored to the unique return and risk objectives of institutional clients in more than 60 countries, draw on a robust body of proprietary research and a collaborative culture that encourages independent thought and healthy debate. As a private partnership, we believe our ownership structure fosters a long-term view that aligns our perspectives with those of our clients.# # About the RoleWe are currently seeking to recruit an individual to join our Fixed Income Investment Products and Strategies team as an Investment Director (Product Specialist/Client Portfolio Manager). The successful candidate will help lead business and marketing strategy, and act as investment representative for the firm's fixed income business in in the US and other locations as needed, and in addition will help to ensure the integrity of our investment and risk management processes. This role requires developed skills in marketing strategy, communication, portfolio analysis, and a solid foundation in investments. The successful candidate will be a flexible problem solver, with a can-do attitude, who is willing and able to take ownership of issues. They will work closely with members of the Business Development & Relationship Management Group, Fixed Income Portfolio Management, and other functional areas across the firm. This position will be based in Boston.# Responsibilities## Portfolio Development & Marketing* Contribute to the growth of the Fixed Income business by engaging with clients, prospects, and consultants;* Assess business opportunities, and develop products and solutions where there is high potential;* Create and implement marketing strategy, marketing materials, and investment guidelines;* Represent portfolio managers and explain investment processes and portfolios to audiences that range widely in sophistication levels;* Educate and consult with internal colleagues, clients and consultants on markets and portfolios;* Differentiate and position strategies relative to those of competitors;* Develop close working relationships with Business Development & Relationship Management colleagues.## Investment Integrity and Risk Management* Oversee the investment and risk integrity of our portfolios on behalf of clients:* Set appropriate client expectations for performance in various market environments;* Identify investment and operational risk issues and recommend process improvements.* Manage risks to the firm in the course of business, and client negotiations.## Business Partner to Investment Teams* Contribute actively to product development processes;* Vet business opportunities in the context of the broader book of business;* Work with the Business Development & Relationship Management Group on fixed income business* Manage and lead the resolution of internal business issues associated with portfolios and solutions.# QualificationsThe successful candidate is likely to have:* A strong academic background, ideally including a post-graduate qualification (e.g. MBA or CFA);* 8+ years of related professional experience, ideally gained within the Asset Management industry, or institutional investment consulting;* Excellent written, oral and interpersonal communication skills;* A strong fixed income background: portfolio management and/or product management experience preferred* Strong business judgment;* Excellent quantitative and problem-solving skills, and ability to synthesize risk and perform attribution analysis;* The ability to work independently and in a team environment, and to manage multiple priorities;* Creativity, attention to detail and leadership skills;* The willingness to develop knowledge of non-traditional instruments and complex investment strategies;* A willingness to travel.* CFA RequiredNot sure you meet 100% of our That's ok. If you believe that you could excel in this role, we encourage you to apply and welcome a chance to review your background. We are dedicated to building and maintaining a diversified workforce and considering a broad array of candidates with a variety of skill, workplace experiences, and backgrounds.*As an equal opportunity employer, Wellington Management ensures that all qualified applicants will receive equal consideration for employment without regard to* *race, color, sex, sexual orientation, gender identity, gender expression, religion, creed, national origin, age, ancestry, disability (physical or mental), medical condition, citizenship, marital status, pregnancy, veteran or military status, genetic information or any other characteristic protected by applicable law***.* If you are a candidate with a disability, or are assisting a candidate with a disability, and require an accommodation to apply for one of our jobs, please email us at ************************************.*At Wellington Management, our approach to compensation is designed to help us attract, inspire and retain the best talent in our industry.We strive to pay employees fairly and competitively across all levels and roles. Our approach to compensation considers all aspects of total compensation; all employees are eligible to receive salary, variable compensation, and benefits. The base salary range for this position is:USD 120,000 - 225,000This range takes into account the wide range of factors that are considered when making compensation decisions, including but not limited to skill sets; role; skills and experience; certifications; and education. This range is an estimate, and further details on salary and total compensation aspects will be shared with candidates during the recruitment process.Base salary is only one component of Wellington's total compensation approach. Other rewards may include a discretionary Corporate Bonus and/ or Incentives, if eligible. In addition, we offer a comprehensive and high value benefit package to meet the unique needs of our employees and their families, and we are committed to fostering a flexible work environment that enables employees to thrive personally and professionally. Examples of our benefits include retirement plan, health and wellbeing, dental, vision, and pharmacy coverage, health savings account, flexible spending accounts and commuter program, employee assistance program, life and disability insurance, adoption assistance, back-up childcare, tuition/CFA reimbursement and paid time off (leave of absence, paid holidays, volunteer, sick and vacation time) We believe that in person interactions inspire and energize our community and are essential to our culture. In support of this commitment, our employees work from our offices 4 days a week with flexibility to work remotely 1 day a week. We believe that this approach ultimately supports our mission to deliver investment excellence to our clients and their beneficiaries over the long term. #J-18808-Ljbffr

A financial services company in McLean, VA is looking for a Principal Associate, Learning Consultant to design and manage learning experiences for associates. The ideal candidate will collaborate with various business leaders, focusing on user-centered learning technology and strategies. Key responsibilities include consulting on training needs and evaluating learning programs. Applicants should have experience in training design and project management, with a Bachelor's degree or equivalent military experience required. Competitive compensation and benefits offered. #J-18808-Ljbffr

A leading investment management firm in Boston seeks an experienced Investment Platform Finance Director to oversee financial operations, drive strategic initiatives, and manage a high-performing team. Candidates should have over 15 years of relevant experience, a strong background in financial principles, and exceptional leadership skills. This role offers a competitive salary and a comprehensive benefits package. #J-18808-Ljbffr

A leading global biopharma company is seeking a Senior Global Marketing Director to lead marketing for Multiple Myeloma. This role involves strategic planning, cross-functional collaboration, and evidence translation. The ideal candidate has extensive experience in pharmaceutical marketing, particularly in oncology, and must demonstrate a strong ability to drive performance in competitive markets. This position offers competitive salary and benefits, with opportunities for growth and impact. #J-18808-Ljbffr

The Product Manager role leads the end-to-end product management of the Bank's banking offerings. This position serves as a critical role in ensuring our product portfolios across all our Commercial, Small Business, and Consumer segments remains competitive, profitable, and properly managed throughout its life cycle. In addition, this role will support other key functions critical for product management if needed. This role will report into the Director, Product Management at Amalgamated Bank. This role requires a minimum of three days per week on‑site at our New York City office. Essential Job Functions: Overall Drive product development, execution and commercialization across Amalgamated Bank's product sets, e.g., digital and lending solution, as well as treasury management products Partner with key business stakeholders on product positioning and key business strategies. Develop product roadmap by taking an “outside-in” view Promote an environment that supports social responsibility, diversity and reflects the missions and values of Amalgamated Bank. Ensure compliance with all Bank policies and regulatory standards. Market Management Identify client needs and end-to-end client experience for banking products in-scope. Responsible for understanding the Bank's niche market and competitive landscape. Identify new and emerging banking industry and technology trends. Product Execution Implement end-to-end product development and enhancement initiatives. Execute revenue initiatives to increase product revenue and profitability in line with the Bank's core values and mission. Develop rigorous business case for new product development and enhancements. Identify, evaluate, and implement measures to improve product performance, profitability, and competitiveness in line with the Bank's core values and mission. Define grounded, rigorous business requirements in conjunction with cross functional teams. Develop key product features & functionality considering return on investment and client needs. Manage product profitability throughout life cycle. Work with Technology, Operations, Risk, Business, PMO and other internal and 3rd party resources to effectively adhere to Product Lifecycle Process. Manage and improve related product vendor relationships, as they pertain to product development, functionality, and economics. Commercialization Partner with Marketing and other key stakeholders on product campaigns, collateral, and communication. Provide ongoing product training to internal and external clients to ensure clear understanding of product value proposition. Oversee development of product documentation, FAQs, and reference materials for internal and external audiences. Knowledge, Skills and Experience Requirements : Bachelor's degree or equivalent experience Strong analytical approach, comfortable with modeling, and ability to draw conclusions and insight, as well as provide business and product recommendations based on analysis Minimum 2-3 years in a direct product management and/or management consulting role Minimum 2-3 years of related experience in Commercial Banking or Treasury Services, a strong understanding of banking product offerings preferred Bank-wide system and platform implementation and migration experience preferred Experience managing third party digital banking platforms and solutions preferred Experience with vendors including Q2, FIS and Salesforce preferred Ability to work effectively as part of a team to drive projects and deliverables Excellent communication skills, ability to manage internal and external relationships effectively and articulate complex solutions to both internal and external stakeholders Strong planning and project organizing skills Demonstration of initiative and innovation to resolve issues rapidly Fluency in Microsoft Office including advanced Excel Stellar written and verbal communication skills Commitment to seeking opportunities for improvement and ability to achieve results despite challenges Comfortable working from home, and working remotely, Need to be able to use technology remotely, connect to networks, use applications remotely Need to be willing to collaborate, network, and building relationships remotely

Head of/Staff Data Scientist - Product Experimentation & Machine Learning Checkmate builds the operating system for digital ordering in restaurants, powering integrations between POS systems, delivery platforms, and restaurant brands. Our products sit at the center of how millions of orders move across systems every day - which makes experimentation, automation, and ML-driven optimization core to our competitive advantage. Role Overview You will be the technical and strategic owner of Checkmate's product experimentation and evaluation stack. Your mission is to design, run, and scale machine-learning-driven experiments that improve ordering accuracy, automation quality, conversion, reliability, and merchant success across the platform. This role will require a blend of both strategic and hands on work. This person will be expected to be comfortable getting their hands in the weeds! You will partner closely with Product, Engineering, and Data to turn ideas into controlled experiments, build predictive models to power decision-making, and translate results into product and roadmap decisions. This role blends ML, causal inference, and A/B testing in a high-volume, production environment where small improvements generate massive real-world impact. 100% Remote Essential Job Functions Own end-to-end product experimentation: hypothesis generation, metric definition, experimental design (A/B, multivariate, sequential testing), analysis, and executive-level interpretation. Design and maintain ML-powered evaluation frameworks for product changes, automation quality, and system reliability (e.g., order accuracy, routing, error rates, conversion). Build and deploy predictive models, classifiers, and ranking systems that power experimentation, personalization, and product optimization. Partner with product and engineering to test new features, workflows, and ML models through controlled experiments and incremental rollouts. Lead offline and online model evaluation, comparing baselines, candidate models, and product variants using rigorous statistical methods. Use causal inference and quasi-experimental methods when randomized experiments are not feasible. Develop experiment pipelines and instrumentation: logging, dashboards, monitoring, and automated analysis to ensure measurement integrity. Perform failure-mode and error analysis to guide product iteration and model improvement. Translate experiment outcomes into clear product decisions, influencing roadmap prioritization and system design. Drive experimentation at scale in a fast-moving environment, balancing speed, rigor, and business impact. Lead and mentor data scientists and analysts, setting standards for experimentation, modeling, and evaluation across the organization. Requirements 8-12+ years of experience in data science, machine learning, or applied experimentation roles. Demonstrated expertise in product experimentation and A/B testing, including design, execution, and statistical evaluation. Strong background in machine learning, statistical modeling, and causal inference applied to real-world products. Experience building and evaluating predictive models, classifiers, or ranking systems in production environments. Proven ability to operate in both startup-style experimentation and scaled product ecosystems. Experience leading teams, setting technical direction, and delivering cross-functional impact. Excellent coding skills in Python (or similar), strong SQL, and experience building data pipelines or ML systems. Ability to connect technical findings to product and business outcomes. Strong communication skills with technical and non-technical stakeholders. Preferred Qualifications Experience with experiment platforms or building internal tooling for experimentation and model evaluation. Experience deploying ML models into high-volume transactional systems. Experience working with NLP, LLMs, or automation systems. Experience with multi-modal or operational data (e.g., orders, text, voice, or system events). Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k) Life Insurance (Basic, Voluntary & AD&D) Flexible Paid Time Off Family Leave (Maternity, Paternity) Short Term & Long Term Disability Training & Development Work From Home Stock Option Plan

Apply now Work Type: Office Working Employment Type: Permanent Job Description: We are seeking a senior Executive Director to lead our Transaction Banking Cash & Digital Products business in Germany. This is a pivotal role to shape, grow, and deliver our Cash Management franchise, covering payments, receivables, liquidity, deposits, multi-currency accounts, clearing, and digital channels. You will manage and grow a small team, drive infrastructure and product investment, and ensure we deliver outstanding solutions for our clients. This role requires a strong cultural fit, people leadership skills, and the ability to make empowered decisions. German language fluency and knowledge of BaFin regulation are essential. Help us create the business of the future. We are seeking a talented leader who is a deep product professional, with experience and depth in Cash Management for FIs and Corporates, and leading a business and team with a wide and varied set of responsibilities. The ability to manage multiple priorities, complex issues and initiatives, and influencing stakeholders both locally and globally to deliver the best outcomes for clients and the business is critical. It requires experience, passion, energy and resilience - a great challenge if you are ready for it RESPONSIBILITIES Strategy * Understand the dynamics and innovation of cash management for corporate and FI clients with a view to identifying new business opportunities or competitive threats across the region. Devise local strategies to capture the opportunities and grow revenues. Review and recommend cash strategy for the support of European cash management products and work between Country, Region and Group TB Product Management to define and execute this. * Own the execution of the Cash Management strategy in SCB AG which clearly articulates the business value of the product suite for our clients and for our stakeholders. This includes the production of clear business cases defining product features and functionality, target market, P&L projections and any changes required to internal processes and service delivery. * Have a comprehensive overview of current and upcoming regulatory requirements on EU level and national interpretation, act as a bridge to Compliance functions and industry bodies, manage and ensure satisfactory implementation of any regulatory developments. Business * Demonstrate active product life cycle management through regular assessments of products; own the P&L and ensure financial and non financial objectives are met; review MIS and client / market/ sales feedback, demonstrating that solutions (and the business) are Fit for Purpose, fit for Growth and Fit for Sale as per TB Product, Programmes, Product governance, Risk and Conduct frameworks. * Execute regional deployment of global cash product developments / functionalities with global/ local PMO team. Ensure timely deliveries on agreed strategy. Manage the TB business (cash) inputs to the Regulatory Programme's such as IPR, PSD3/PSR as well as regular scheme updates (SEPA, CBPR+,…) to ensure timely compliance and delivery. Position SCB AG for market changes in a timely manner and make us a leading provider of Cash Management services in the Country / Region. * Develop, deliver, commercialise and ensure end to end governance of products in scope in Germany to achieve commercial and defined business outcomes and most importantly client value. * Enable a high performing team and culture on all SCB AG TB capabilities, Cash Management and associated processes/procedures through regular webinars and training with Product, Sales, Coverage and FM. * Work with Operations to improve overall service standards and to ensure that quality of service to clients is superior to competition. * Ownership of adherence to and execution of local policies and procedures, and where appropriate Global policies for Cash, e.g. Product Governance, Pricing. Ensure timely renewal of Local Product Programmes (LPPG) in conjunction with Group Governance and proactively work with stakeholders to identify and quantify new and existing risks. Actively manage local governance as well as risks and issues in close cooperation with respective stakeholders (Compliance, Legal) People & Talent * Strong leader with experience in managing people. Lead and manage a small team of product professionals in Europe to deliver the Cash strategy; support and drive growth of the team as we build the business, sourcing talent and managing performance to enable a high performing team. * Act as role model and coach/mentor for the team and broader Europe and TB business. Strong SME in Transaction Banking who can teach individuals and support personal development. Risk Management and Governance * Ensure country compliance on Group standard for Audit, Control and financial reporting, including reporting of risk * Identify and mitigate the Operational, Credit, Regulatory and Business conduct risks relating to TB products within the country. Effectively and collaboratively identify, escalate, mitigate and resolve operational credit, regulatory and Business Conduct risk, and compliance matters relating to TB products within the region. * Ensure country compliance on local and Group standard for Audit, Control and financial reporting, * To act as the Responsible Person for the entity/ies assigned in the group and undertake the Responsible Person responsibilities for the entity/ies as set out in the relevant Subsidiary Governance Standard. Regulatory & Business Conduct * Display exemplary conduct and live by the Group's Values and Code of Conduct. * Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. * Lead the Germany Cash Product and Digital Team to achieve the outcomes set out in the Bank's Conduct Principles * Understand PRA, FCA, Bafin regulatory requirements in relation to TB products in Germany and ensure ongoing compliance with them, instigating mitigating actions and product changes and programmes as required. About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we: * Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do * Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well * Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. * Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. * Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. * Flexible working options based around home and office locations, with flexible working patterns. * Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits * A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. * Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. Apply now Information at a Glance * * * * *

Reports to the Practice Manager of the respective site within BMG. In collaboration with the Practice Manager, is responsible for the effective coordination of all daily operational support functions of the assigned facility and performs duties necessary to maintain a smooth functioning and efficient physician office. Responds to daily operational issues when the Practice Manager is absent or unavailable. MISSION, VALUES and SERVICE GOALS * MISSION: We deliver outstanding care, inspire health, and connect with heart. * VALUES: Trust. Respect. Integrity. Compassion. * SERVICE GOALS: Personally connect. Keep everyone informed. Be on their team. Assists in the overall operational staffing support functions of the assigned facility by: * Maintaining overall responsibility for scheduling of the staff in order to provide adequate coverage for the nursing, radiology and laboratory areas. * Supervising the nursing care area, lab area and radiology department; also coordinating patient care and supervising and instructing all staff. * Participating in the compilation of information for employee performance appraisals; also assisting with employee relations matters, such as corrective actions and disciplinary actions. * Assisting the Practice Manager with interviewing prospective new employees; also providing a comprehensive orientation for new employees. * In collaboration with the Practice Manager, developing training and education for the staff; also utilizing other sources. * Maintaining smooth daily operations in the nursing care unit, lab area and radiology department; also maintaining excellent public relations. * Conducting regular unit meetings to keep employees informed of directives, policies and procedures. * Hiring/selection and (if necessary) termination of employees, under the supervision of the Practice Manager. Also evaluating the performance of the staff (being directly supervised) and recommending, preparing and administering disciplinary actions as needed. Assists with maintaining a smooth-functioning and efficient physician office by: * Assisting with the development of fee schedules. * Participating in the budget process with the Practice Manager; also assisting with the effective management/control of expenses. * Assisting with decisions on selecting vendors and purchasing supplies/equipment. * Reviewing charge posting and coding for accuracy. * Ensuring that the practice is accurately capturing all necessary patient data and other information to properly bill and collect practice fees. * Supervising the daily deposits in order to ensure accuracy and timeliness. * Working closely with the Practice Manager on the accounts payable processes. * Handling all mail and correspondence. * Assisting with the identification of maintenance and repair matters (i.e., pertaining to the building and grounds). * Assisting in monitoring the telephone system. * Ordering, tracking and maintaining an inventory of supplies. Providing the seamless operation of the physician office in order to promote ongoing effective customer service by: * Collaborating with the Director/Practice Manager on marketing and advertisements for the site. * Responding immediately to patient concerns and/or complaints; also ensuring that patients are treated in a friendly and highly effective manner. * Performing follow-up and ensuring the timely resolution of customer service matters, while seeking assistance from the Director/Practice Manager as necessary. * Keeping the Director/Practice Manager apprised of all issues which have the potential for a disruption of service. * Working collaboratively with the Director/Practice Manager to address Physician issues. * Serving as the communication resource, especially in the absence of the Director/Practice Manager (conveying information which comes from BMG's main office and general operations-related information, etc.). Plays a key role in the development and maintenance of the physician office's information systems by: * Making changes in the Physician appointment scheduling template as necessary. * Assisting in the development of plans for hardware and software needs. * Facilitating the timely implementation of information system changes. Performs other functions to maintain personal competence and contribute to the overall effectiveness of the department by: * Apprizing the Practice Manager, in a timely manner, of unusual situations requiring additional assistance or support. * Participating in continuous quality improvement by identifying areas of opportunity and initiating the necessary actions. * Maintaining records, reports and files as required by established policies and procedures. * Completing other job-related duties as directed. ORGANIZATIONAL RESPONSIBILITIES Associate complies with the following organizational requirements: * Attends and participates in department meetings and is accountable for all information shared. * Completes mandatory education, annual competencies and department specific education within established timeframes. * Completes annual employee health requirements within established timeframes. * Maintains license/certification, registration in good standing throughout fiscal year. * Direct patient care providers are required to maintain current BCLS (CPR), and other certifications as required by position/department. * Consistently utilizes appropriate universal precautions, protective equipment, and ergonomic techniques to protect patient and self. * Adheres to regulatory agency requirements, survey process and compliance. * Complies with established organization and department policies. * Available to work overtime in addition to working additional or other shifts and schedules when required. Commitment to Beacon's six-point Operating System, referred to as The Beacon Way: * Leverage innovation everywhere. * Cultivate human talent. * Embrace performance improvement. * Build greatness through accountability. * Use information to improve and advance. * Communicate clearly and continuously. Education and Experience * The knowledge, skills and abilities as indicated below are normally acquired through the successful completion of an associate or bachelor's degree in nursing is required; advanced clinical or business education is preferred. A minimum of three years of related healthcare experience is required. Requires a minimum of three years of supervisory/management experience, and three years of experience working in a physician practice(healthcare) is required. Proficiency with coding systems - - such as ICD-9-CD, CPT-4 (HCPCS) - - was attained, is required. A current license to practice as a Registered Nurse in Indiana is required. Knowledge & Skills * Requires a working knowledge of general medical office methods, practices and procedures and medical record file systems. * Requires a working knowledge of third-party reimbursement procedures and requirements, including Medicare/Medicaid and commercial insurance carriers. * Requires a working knowledge of medical terminology, anatomy and physiology and the ability to utilize established and specialized technical coding processes. * Demonstrates proficiency in computer skills (i.e., data entry, word processing and spreadsheets) and familiarity with EHR. * Demonstrates the strong leadership skills necessary to gain the cooperation and support from the staff and Physicians. * Requires the organization and analytical skills necessary to analyze situations/problems and provide timely resolution and work effectively with day-to-day problems. * Demonstrates the interpersonal and communication skills (both verbal and written) necessary to deal effectively with a diverse group of people and provide clear and effective explanations. * Demonstrates a strong interest in the ongoing development of one's leadership skills and also the desire to participate in management development activities. Working Conditions * Works in a medical office environment. Physical Demands * Requires the physical ability and stamina to perform the essential functions of the position.

Wealthfront is looking for an experienced Director of Product Marketing to lead go-to-market strategy for our Banking and Home Lending businesses. As the newest member of the growing Marketing org at Wealthfront, you'll help shape a world class Product Marketing team while diving deep into customer insights, crafting product narratives, leading go-to-market efforts, and identifying new growth opportunities. You'll work closely with partners across the company, in Product, Engineering, Design, Insights, and others. The product marketing team is a critical function that helps define the roadmap, find desperate audiences, refine positioning, and scale products after they have found product market fit. Successful product marketers at Wealthfront are able to define and validate the value and growth hypotheses for a product, are energized by iterative experimentation, excel in ambiguous environments, and are fluent with qualitative and quantitative data. They are also strong cross-functional leaders and communicators. They are highly collaborative and oriented toward product-led growth. Success will require strategic thinking, analytical rigor, and a customer-focused mindset. You'll help us build and grow financial products that favor people, not institutions. Responsibilities: Lead the team in crafting and executing strategies to bring new products to market, from identifying initial desperate audiences, to developing resonant positioning and a rich learning agenda, to scaling distribution of products that find product-market fit. Develop positioning, audience, and distribution strategies for new and existing products Develop and optimize experiments to identify the most effective way to reach and convert desperate audiences Partner with Wealthfront's Product team, consumer research, engineering, and design to develop a product roadmap that serves unmet needs of our customers and creates new opportunities for business growth Craft focused briefs, rooted in business and customer insights, for creative teams to execute against Be a voracious consumer of culture and help highlight trends that can inform our creative strategy Lead business performance recaps and findings with executive leadership team Manage a team of product marketers, contributing to a culture of excellence, curiosity, and respect. Qualifications: 8+ years in consumer product marketing or growth marketing, with technology and/or startup experience Passionate storyteller with strong communication, presentation, and writing skills Strategic thinker who equally values creativity and marketing effectiveness Ability to bring structure to ambiguity, deploy frameworks, and distill insights into coherent, concise, and actionable plans that tackle complex objectives A data-driven mindset and comfort with analysis, testing, and measurement methodologies. Experience running messaging tests and A/B experiments. A low-ego leader with a willingness to get into the details and a tendency to make others around them successful Experience managing and developing a team of marketers Personal finance knowledge and experience is a big bonus, but not required Bachelor's degree or higher Estimated annual salary range: $196,000 - $221,000 USD plus Equity. Plus benefits include medical, vision, dental, 401K plan, generous time off, parental leave, wellness reimbursements, professional development, employee investing discount, and more!

About GoodLeap:GoodLeap is a technology company delivering best-in-class financing and software products for sustainable solutions, from solar panels and batteries to energy-efficient HVAC, heat pumps, roofing, windows, and more. Over 1 million homeowners have benefited from our simple, fast, and frictionless technology that makes the adoption of these products more affordable, accessible, and easier to understand. Thousands of professionals deploying home efficiency and solar solutions rely on GoodLeap's proprietary, AI-powered applications and developer tools to drive more transparent customer communication, deeper business intelligence, and streamlined payment and operations. Our platform has led to more than $27 billion in financing for sustainable solutions since 2018. GoodLeap is also proud to support our award-winning nonprofit, GivePower, which is building and deploying life-saving water and clean electricity systems, changing the lives of more than 1.6 million people across Africa, Asia, and South America. GoodLeap is seeking a results-driven B2B/B2B2C Senior Product Marketing Manager to lead go-to market strategy and execution across three core product areas: payments technology, financing solutions, and SaaS products for home improvement trades. This role is ideal for a strategic product marketer with experience in fintech, payments, or B2B platforms, who can translate complex products into clear, compelling value propositions. You will play a critical role in scaling GoodLeap's payments and financing ecosystems today, while helping shape the foundation for future SaaS offerings for home improvement trades.Essential Job Duties and Responsibilities: Go‐to‐Market Strategy & Product Positioning Own and execute go-to-market strategies for B2B payments technology and financing products, with growing responsibility for new SaaS platform capabilities for home improvement trades. Develop clear, differentiated product positioning and messaging across payments acceptance, financial workflows, and business operations. Partner closely with Product, Sales, Customer Success, and Creative to ensure alignment between product strategy, customer needs, and commercial execution. Support early-stage SaaS product go-to-market strategy and execution, including positioning, messaging, and launch readiness. Campaign & Launch Management Lead cross-functional launches and adoption campaigns for payments and financing products, including new features, programs, and product releases. Collaborate with Marketing and Sales to deliver integrated campaigns across lifecycle, demand generation, and customer communications. Test, refine, and optimize messaging, channels, and tactics to drive adoption, usage, and revenue impact. Sales Enablement & Revenue Support Enable Sales and Account teams with messaging frameworks, pitch decks, competitive positioning, customer-facing assets, and training materials. Support acquisition, activation, and expansion motions by aligning product messaging to contractor, SMB, enterprise, and strategic partner needs. Work closely with Sales to refine ICPs, qualification criteria, and funnel strategy across payments, financing, and SaaS offerings. Data Analysis & Performance Optimization Define and track KPIs tied to adoption, activation, conversion, retention, and product-led revenue growth. Analyze campaign and product performance to surface insights and continuously optimize go-to-market execution. Champion data-driven decision-making across product marketing initiatives. Customer & Market Insight Develop a deep understanding of how contractors and home improvement professionals manage payments, financing, and day-to-day business operations. Conduct customer, market, and competitive research to inform product positioning and roadmap influence. Translate insights into actionable recommendations for Product, Growth, and Leadership teams. Required Skills, Knowledge and Abilities: 7+ years of experience in B2B or B2B2C product marketing, with 4+ years of highly relevant experience within fintech, merchant services, payments technology, or financial services platforms, preferred. Strong understanding of merchant services or B2B payments, financing products, and the operational needs of home improvement trade businesses. Experience supporting early-stage or evolving product lines, including contributing to go-to market strategy ahead of full launch. Proficiency with product marketing, analytics, and campaign tools. Highly analytical with strong storytelling, positioning, and messaging skills. Excellent communication, collaboration, and stakeholder management abilities. Comfortable operating in fast-paced, high-growth environments with evolving product roadmaps. Compensation: $130,000 - $140,000 annually Additional Information Regarding Job Duties and s: Job duties include additional responsibilities as assigned by one's supervisor or other managers related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and other skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law. If you are an extraordinary professional who thrives in a collaborative work culture and values a rewarding career, then we want to work with you! Apply today!

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Manager, Product Development - Commerce Media Overview The Commerce Media team is looking for a Product Manager to drive product development for our Publisher solutions. Role * Contribute to the development of product concepts, prototypes, and features; independently owning and delivering key workstreams. * Work with engineering and CX&D teams on a day-to-day basis to translate strategy into tangible development plans by writing product requirements, prioritizing into key milestones, tracking progress in partnership with TPM, etc. * Lead the strategy and roadmap for a wide range of new capabilities, including technical components (e.g., facilitating data ingest for advertisers during onboarding) * Develop and deliver high-quality collateral to support internal decision-making and stakeholder alignment. * Facilitate cross-functional engagement and ensure timely follow-through on all resulting actions. * Act as a liaison between business units and technical teams, ensuring clarity and alignment throughout the project lifecycle. * Navigate a matrixed organization to influence stakeholders and drive outcomes within tight timelines. * Establish a network within the organization; build internal and external networks * Mentor, develop, and foster the skills of junior product managers All About You * Extensive experience in product development, including partnering with engineering teams, rapid opportunity assessment, concept creation, business model innovation, and global in-market testing. * Natural problem solver: analytical, curious, and fact-driven approach to product development. * Collaborative team player: proven track record in collaborating with multiple cross-functional (both internal and external) teams across multiple locations; facilitating challenging conversations and managing ambiguity. * Exceptional analytical, verbal, and written communication skills. * Strong background in translating stakeholder needs into functional specifications, user stories and process flows. * Strategic thinker with strong technical acumen and hands-on experience collaborating with technical teams. * Ability to manage priorities and delegate tasks effectively in a fast-paced environment. Preferred Skills * Experience in payments innovation, delivering differentiated, new-to-market value propositions. * Prior experience in a PM role, or similar, working in agile environments. * Background in martech or adtech environments a plus. Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: * Abide by Mastercard's security policies and practices; * Ensure the confidentiality and integrity of the information being accessed; * Report any suspected information security violation or breach, and * Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations. Pay Ranges New York City, New York: $156,000 - $265,000 USD Arlington, Virginia: $150,000 - $254,000 USD

**Our Purpose** _Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._ **Title and Summary** Manager, Product Development - Commerce Media Overview The Commerce Media team is looking for a Product Manager to drive product development for our Publisher solutions. Role - Contribute to the development of product concepts, prototypes, and features; independently owning and delivering key workstreams. - Work with engineering and CX&D teams on a day-to-day basis to translate strategy into tangible development plans by writing product requirements, prioritizing into key milestones, tracking progress in partnership with TPM, etc. - Lead the strategy and roadmap for a wide range of new capabilities, including technical components (e.g., facilitating data ingest for advertisers during onboarding) - Develop and deliver high-quality collateral to support internal decision-making and stakeholder alignment. - Facilitate cross-functional engagement and ensure timely follow-through on all resulting actions. - Act as a liaison between business units and technical teams, ensuring clarity and alignment throughout the project lifecycle. - Navigate a matrixed organization to influence stakeholders and drive outcomes within tight timelines. - Establish a network within the organization; build internal and external networks - Mentor, develop, and foster the skills of junior product managers All About You - Extensive experience in product development, including partnering with engineering teams, rapid opportunity assessment, concept creation, business model innovation, and global in-market testing. - Natural problem solver: analytical, curious, and fact-driven approach to product development. - Collaborative team player: proven track record in collaborating with multiple cross-functional (both internal and external) teams across multiple locations; facilitating challenging conversations and managing ambiguity. - Exceptional analytical, verbal, and written communication skills. - Strong background in translating stakeholder needs into functional specifications, user stories and process flows. - Strategic thinker with strong technical acumen and hands-on experience collaborating with technical teams. - Ability to manage priorities and delegate tasks effectively in a fast-paced environment. Preferred Skills - Experience in payments innovation, delivering differentiated, new-to-market value propositions. - Prior experience in a PM role, or similar, working in agile environments. - Background in martech or adtech environments a plus. Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. **Corporate Security Responsibility** All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: + Abide by Mastercard's security policies and practices; + Ensure the confidentiality and integrity of the information being accessed; + Report any suspected information security violation or breach, and + Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations. **Pay Ranges** New York City, New York: $156,000 - $265,000 USD Arlington, Virginia: $150,000 - $254,000 USD

Position Overview If you enjoy working directly with clients, driving paperless billing adoption, and supporting meaningful digital transformation as our customers go live, this role may be for you. As a Customer Marketing Manager - Paperless Programs & Customer Onboarding, you will play a key role in helping our customers successfully go live well, and grow the number of their customer on paperless billing through innovative programs and campaigns. This position is split evenly between supporting paperless programs for existing customers and leading VIP onboarding marketing efforts for new clients. You will work closely with clients, Customer Success Managers (CSMs), and internal partners to drive adoption of EBPP (Electronic Bill Presentment and Payment) through thoughtful strategy, data-driven insights, and engaging marketing execution when billers go live and beyond. You are a "people person" who also values analytics and measurement. You understand that strong customer relationships, combined with data-backed decisions, lead to better outcomes. Key Responsibilities VIP Onboarding (50%) * Connect with new clients who are ready to begin marketing efforts during implementations. * Based on tiering structure, contact new clients and work with them to promote EBPP to their customers. * Conduct Teams trainings on online payment adoption best practices. * Communicate marketing strategy, campaign plans, and timelines clearly to clients. * Create and customize marketing materials for VIP clients as needed. * Follow up on client marketing activities and gather actionable feedback. * Drive adoption of online billing and payment services through consistent engagement. * Maintain knowledge of InvoiceCloud services and articulate value propositions effectively. * Track onboarding marketing activities and outcomes in Salesforce. * Partner with external vendors supporting marketing assets and creative execution. * Drive client behavior to promote online billing and payment adoption by payers. * Liaison with external vendors that house our marketing assets, QR codes, design vendors, and more. Paperless Program (50%) * Support the execution and optimization of paperless programs in partnership with the Customer Marketing Manager. * Manage paperless program email sends, including scheduling, execution, and opt-out management. * Collaborate with CSMs to help position and pitch paperless programs to existing customers. * Monitor performance of paperless initiatives and recommend adjustments based on results. * Ensure accuracy, compliance, and consistency across all paperless communications. Success Metrics & Analytics Focus Success in this role is measured by both customer adoption outcomes and program performance. You are expected to regularly review results, identify trends, and use insights to improve future campaigns. Key metrics include: * Increase in paperless enrollment rates across targeted customer segments * Growth in online billing and payment adoption for VIP onboarded clients * Timeliness and accuracy of campaign tracking and reporting in Salesforce * Client satisfaction and qualitative feedback during onboarding A strong focus on analytics is essential. You will be expected to interpret data, communicate results clearly to internal stakeholders, and use insights to influence strategy and execution. Leverage AI tools to streamline onboarding and paperless program execution by reducing manual effort and improving campaign performance * Use AI to assist with drafting and optimizing client-facing emails, marketing content, and training materials. * Analyze campaign performance data with AI to identify trends, predict outcomes, and recommend improvements. * Reduce time spent on repetitive tasks (reporting, content customization, follow-ups) by at least 25-30%, allowing more focus on client strategy and engagement Skills & Attributes * You love talking with customers! Strong customer-facing communication skills across phone, Teams, email, and presentations * Excellent computer and technical skills * High attention to detail and strong problem-solving ability * Tech-savvy with a desire to learn new tools and platforms * Strong visual and content design sensibility * Ability to influence customer behavior and build trusted relationships * Sense of urgency and strong follow-through * Team player who thrives in a fast-paced, cross-functional environment * Comfortable working with performance data and reporting results Experience & Qualifications * Bachelor's degree * 5+ years of experience in marketing or marketing communications (SaaS or e-payments a plus) * Pracical experience working directly with customers * Proficiency in Salesforce, MS Word, Excel, and PowerPoint * Working knowledge of Adobe tools (Acrobat, InDesign, Photoshop, Illustrator) * Ability to learn and grow through AI to make your work more efficient and effective by building your own GPTs to streamline your work * Preferred: Marketo email marketing skills, Sendgrid or other email platform mastery

If you love working directly with customers, owning strategic initiatives, and creating engaging experiences that drive long-term customer engagement, this role may be a great fit. As a Customer Marketing Specialist -Client Onboarding & Customer Engagement, you will support new client marketing onboarding, while also leading customer engagement initiatives across our customer base. This role is split evenly between VIP client onboarding marketing support and customer engagement programs, including newsletters, events, surveys, and customer communications. You will play a key role in shaping the ongoing customer experience and strengthening relationships beyond implementation. You are a relationship-builder who also thrives on analytics. You believe great customer experiences should be measurable, continuously improved, and aligned to clear business outcomes. Key Responsibilities Client Onboarding (50%) * Connect with new clients who are ready to begin marketing efforts during implementations. * Based on tiering structure, contact new clients and work with them to promote EBPP to their customers. * Conduct Teams trainings on online payment adoption best practices. * Communicate marketing strategy, campaign plans, and timelines clearly to clients. * Create and customize marketing materials for clients as needed. * Follow up on client marketing activities and gather actionable feedback. * Drive adoption of online billing and payment services through consistent engagement. * Maintain knowledge of InvoiceCloud services and articulate value propositions effectively. * Track onboarding marketing activities and outcomes in Salesforce. * Partner with external vendors supporting marketing assets and creative execution. * Drive client behavior to promote online billing and payment adoption by payers. * Liaison with external vendors that house our marketing assets, QR codes, design vendors, and more. Customer Engagement (50%) * Customer Communications: * Own the strategy, execution, and content for the monthly customer newsletter. * Partner with Product Marketing to create ad hoc email campaigns that support product launches. * Send surveys and targeted customer emails throughout the year to gather insights and maintain engagement. * Measure and report on engagement metrics, using insights to improve content and targeting. * Customer Engagement: * Source and manage customer gifts and swag for surprise-and-delight initiatives. * Manage customer invites, registration, and follow-up communications for user groups, industry events, and virtual customer sessions. * Design end-to-end customer experiences for small customer events, including event planning, invites, reminders, post-event communications, and feedback collection. * Identify opportunities to delight customers and enhance the overall customer experience through data-driven decision making. Success Metrics & Analytics Focus This role is highly focused on measuring customer engagement and adoption success. You are expected to own your metrics and use data to continuously refine customer marketing strategies. Key metrics include: * Newsletter performance (open rates, click-through rates, engagement trends) * Customer event attendance, registration rates, and post-event feedback * Survey participation rates and customer sentiment scores • Retention and engagement indicators tied to customer marketing initiatives * Effectiveness of onboarding marketing efforts for VIP clients * Timely and accurate reporting of results to stakeholders Analytics is central to this role. You will regularly analyze performance, communicate insights clearly, and apply learnings to improve customer engagement, retention, and overall experience. Comfort using AI tools and analytics platforms to increase efficiency and impact is strongly encouraged. Use AI to scale personalized customer engagement while maintaining high-quality experiences. * Apply AI to analyze newsletter performance, event engagement, and survey results to uncover insights and guide strategy. * Use AI to personalize messaging, streamline content creation, and improve targeting across customer communications. * Increase efficiency and effectiveness of engagement programs by leveraging AI for planning, measurement, and optimization, freeing time for higher-impact strategic initiatives. Skills & Attributes * Exceptional verbal and written communication skills * Ability to send 1:many emails in email platforms, like Sendgrid * Highly customer-centric with strong relationship-building abilities * Strategic mindset with the ability to own projects from start to finish * Analytical and data-driven; comfortable measuring and communicating success * Regular use of AI tools to improve efficiency and outcomes * Strong organizational skills and attention to detail * Creative thinker with strong content and messaging instincts * Ability to thrive in a fast-paced, collaborative environment Experience & Qualifications * Bachelor's degree * 5+ years of experience in marketing or marketing communications (SaaS or e-payments a plus) * Experience working directly with customers * Proficiency in Salesforce, MS Word, Excel, and PowerPoint * Knowledge of Adobe tools (Acrobat, InDesign, Photoshop, Illustrator) * Ability to learn and grow through AI to make your work more efficient and effective by building your own GPTs to streamline your work * Preferred: Marketo email marketing skills, Sendgrid or other email platform mastery

Job Description InvoiceCloud is a fast-growing fintech leader recognized with 20 major awards in 2025, including USA TODAY and Boston Globe Top Workplaces, multiple SaaS Awards wins for Best Solution for Finance and FinTech, and national customer service honors from Stevie and the Business Intelligence Group. Judges also highlighted our mission to reduce digital exclusion and restore simplicity and dignity to how people pay for essential services, as well as our leadership in AI maturity and responsible innovation. It's an award-winning, purpose-driven environment where top talent thrives. To learn more, visit InvoiceCloud.com. Position Overview If you enjoy working directly with clients, driving paperless billing adoption, and supporting meaningful digital transformation as our customers go live, this role may be for you. As a Customer Marketing Manager - Paperless Programs & Customer Onboarding, you will play a key role in helping our customers successfully go live well, and grow the number of their customer on paperless billing through innovative programs and campaigns. This position is split evenly between supporting paperless programs for existing customers and leading VIP onboarding marketing efforts for new clients. You will work closely with clients, Customer Success Managers (CSMs), and internal partners to drive adoption of EBPP (Electronic Bill Presentment and Payment) through thoughtful strategy, data-driven insights, and engaging marketing execution when billers go live and beyond. You are a "people person" who also values analytics and measurement. You understand that strong customer relationships, combined with data-backed decisions, lead to better outcomes. Key Responsibilities VIP Onboarding (50%) Connect with new clients who are ready to begin marketing efforts during implementations. Based on tiering structure, contact new clients and work with them to promote EBPP to their customers. Conduct Teams trainings on online payment adoption best practices. Communicate marketing strategy, campaign plans, and timelines clearly to clients. Create and customize marketing materials for VIP clients as needed. Follow up on client marketing activities and gather actionable feedback. Drive adoption of online billing and payment services through consistent engagement. Maintain knowledge of InvoiceCloud services and articulate value propositions effectively. Track onboarding marketing activities and outcomes in Salesforce. Partner with external vendors supporting marketing assets and creative execution. Drive client behavior to promote online billing and payment adoption by payers. Liaison with external vendors that house our marketing assets, QR codes, design vendors, and more. Paperless Program (50%) Support the execution and optimization of paperless programs in partnership with the Customer Marketing Manager. Manage paperless program email sends, including scheduling, execution, and opt-out management. Collaborate with CSMs to help position and pitch paperless programs to existing customers. Monitor performance of paperless initiatives and recommend adjustments based on results. Ensure accuracy, compliance, and consistency across all paperless communications. Success Metrics & Analytics Focus Success in this role is measured by both customer adoption outcomes and program performance. You are expected to regularly review results, identify trends, and use insights to improve future campaigns. Key metrics include: Increase in paperless enrollment rates across targeted customer segments Growth in online billing and payment adoption for VIP onboarded clients Timeliness and accuracy of campaign tracking and reporting in Salesforce Client satisfaction and qualitative feedback during onboarding A strong focus on analytics is essential. You will be expected to interpret data, communicate results clearly to internal stakeholders, and use insights to influence strategy and execution. Leverage AI tools to streamline onboarding and paperless program execution by reducing manual effort and improving campaign performance Use AI to assist with drafting and optimizing client-facing emails, marketing content, and training materials. Analyze campaign performance data with AI to identify trends, predict outcomes, and recommend improvements. Reduce time spent on repetitive tasks (reporting, content customization, follow-ups) by at least 25-30%, allowing more focus on client strategy and engagement Skills & Attributes You love talking with customers! Strong customer-facing communication skills across phone, Teams, email, and presentations Excellent computer and technical skills High attention to detail and strong problem-solving ability Tech-savvy with a desire to learn new tools and platforms Strong visual and content design sensibility Ability to influence customer behavior and build trusted relationships Sense of urgency and strong follow-through Team player who thrives in a fast-paced, cross-functional environment Comfortable working with performance data and reporting results Experience & Qualifications Bachelor's degree 5+ years of experience in marketing or marketing communications (SaaS or e-payments a plus) Pracical experience working directly with customers Proficiency in Salesforce, MS Word, Excel, and PowerPoint Working knowledge of Adobe tools (Acrobat, InDesign, Photoshop, Illustrator) Ability to learn and grow through AI to make your work more efficient and effective by building your own GPTs to streamline your work Preferred: Marketo email marketing skills, Sendgrid or other email platform mastery Base salary is one component of total compensation. Employees may also be eligible for an annual bonus or commission. Some roles may also be eligible for overtime pay. The above represents the expected base compensation range for this job requisition. Ultimately, in determining your pay, we'll consider many factors including, but not limited to, skills, experience, qualifications, geographic location, and other job-related factors. Base Compensation Range$95,000-$115,000 USD InvoiceCloud is committed to providing equal employment opportunities to all employees and applicants. We do not tolerate discrimination or harassment of any kind based on race, color, religion, age, sex, nationality, disability, genetic information, veteran or military status, sexual orientation, gender identity or expression, or any other characteristic protected under applicable laws. This commitment applies to all aspects of employment, including recruitment, hiring, placement, promotion, termination, layoff, recall, transfer, leave, compensation, and training. If you require a disability-related or religious accommodation during the application or recruitment process, and wish to discuss possible adjustments, please contact *********************. Click here to review InvoiceCloud's Job Applicant Privacy Policy. For recruitment agencies: InvoiceCloud does not accept unsolicited resumes from agencies. Please do not forward resumes to our job aliases, employees, or any other company location. InvoiceCloud is not responsible for any fees associated with unsolicited submissions.