Specialist, Servicing
Sallie Mae job in New Castle, DE
**When you join Sallie Mae, you become a champion for all students.** We're on a mission to power confidence as students begin their unique journey. To help them plan their higher education, successfully finish, and prepare for life after school. To help them Start smart. Learn big.
Students need guidance navigating this important time in their life. They need someone who acknowledges that their education path is unique. They need a partner willing to evolve and not only meet but surpass their expectations. We're changing. Because students need a better way.
We're looking for people who are excited to drive this transformation. To break barriers and think of new ways to adapt, help, and create better experiences for students-and for each other.
This is where diverse backgrounds, beliefs, and perspectives matter. It's where you're empowered to bring your authentic self to work.
Feeling your best allows you to do your best. Our benefits take care of the whole you-from physical and mental to financial and professional. You'll get opportunities to further your education and career, support for you and your family (including your pets!), paid time off to volunteer for the things that matter to you, and more.
We're obsessed with impact and making a real difference. For us, that means putting relationships first, asking "why not?" when tackling challenges, and continuously learning new skills.
Come do more than join something, change something. For students, for future generations, for the future of education.
**What You'll Contribute**
The Specialist, Servicing will be responsible for handling a wide range of inquiries, resolving issues, and ensuring customer satisfaction.
**What You'll Do**
+ Serve as a primary point of contact for customers, responding to their inquiries and providing timely and accurate information about our products, services, and policies.
+ Provide comprehensive guidance to customers, assisting them with account inquiries and other service-related requests.
+ Utilize various tools, systems, and resources to provide accurate resolutions to customer concerns.
+ Maintain accurate and detailed records of customer interactions, inquiries, and resolutions in the designated systems.
_The above information is intended to describe the general nature and level of work performed by employees assigned to this job; it is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees in this role._
**What you have**
Minimum: Indicate minimum education, skills and experience required.
+ Excellent verbal and written communication skills, with the ability to convey complex information clearly and concisely.
+ Strong problem-solving and analytical abilities, with a keen attention to detail.
+ Ability to multitask, prioritize, and manage time effectively in a fast-paced, dynamic environment.
+ Demonstrated empathy and patience when dealing with customer inquiries and concerns.
+ Familiarity with customer relationship management (CRM) systems or other contact center software.
Preferred: Indicate "nice to haves" regarding education, skills, and experience.
+ Bachelor's degree or equivalent work experience in a customer service or contact center role.
**The Americans with Disabilities Act**
_The Americans with Disabilities Act of 1990 (ADA) prohibits discrimination by employers, in compensation and employment opportunities, against qualified individuals with disabilities who, with or without reasonable accommodation, can perform the "essential functions" of a job. A function may be essential for any of several reasons, including: the job exists to perform that function, the employee holding the job was hired for his/her expertise in performing the function, or only a limited number of employees are available to perform that function._
**Feeling your best helps you do your best:**
**Our benefits take care of the whole you-so you can build your work around your life (not the other way around!).**
+ Competitive base salaries
+ Bonus incentives
+ Generous PTO, Floating Holidays and 12 Federal Holidays observed
+ Support for financial-well-being and retirement 401k with employer match
+ Comprehensive medical, dental, vision, hospital indemnity, critical illness, pet insurance and more
+ Employer paid short-term/long-term disability and basic life insurance
+ Flexible hybrid working arrangements.
+ Paid parental leave and adoption reimbursement programs
+ Free access to on-site staffed fitness centers (in Delaware) and gym subsidy (for locations outside Delaware)
+ Confidential counseling support (EAP), Health Advocacy services and Wellness program with financial incentives
+ Tuition Reimbursement and Family Scholarship Programs
+ Career development and training opportunities
Not the right fit? Let us know you're interested in a future opportunity by clicking _Introduce Yourself_ in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest!
**Sallie Mae is proud to be an equal opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, sexual orientation, national origin, age, genetic information, gender identity, disability, Veteran status or any other characteristic protected by federal, state or local law. Click here (******************************************************* **to view the U.S. Pay Transparency Policy,** **here (******************************************************************************************************************* **for federal job applicant notices, and** **here (************************************************************************************************** **to view the California Employee Privacy Notice.**
**Reasonable accommodations are available for applicants with disabilities in all phases of the application and employment process. To request an accommodation please call ************** and choose option 9. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.**
Sallie Mae is proud to be an equal opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, sexual orientation, national origin, age, genetic information, gender identity, disability, Veteran status or any other characteristic protected by federal, state or local law. If you'd like more information about your EEO rights as an applicant, please click **************************************************** ************************************************************************************************************************** Click ************************************************************** to view the U.S. Pay Transparency Policy.
Director, Loan Program Management
Sallie Mae job in Newark, DE
**When you join Sallie Mae, you become a champion for all students.** We're on a mission to power confidence as students begin their unique journey. To help them plan their higher education, successfully finish, and prepare for life after school. To help them Start smart. Learn big.
Students need guidance navigating this important time in their life. They need someone who acknowledges that their education path is unique. They need a partner willing to evolve and not only meet but surpass their expectations. We're changing. Because students need a better way.
We're looking for people who are excited to drive this transformation. To break barriers and think of new ways to adapt, help, and create better experiences for students-and for each other.
This is where diverse backgrounds, beliefs, and perspectives matter. It's where you're empowered to bring your authentic self to work.
Feeling your best allows you to do your best. Our benefits take care of the whole you-from physical and mental to financial and professional. You'll get opportunities to further your education and career, support for you and your family (including your pets!), paid time off to volunteer for the things that matter to you, and more.
We're obsessed with impact and making a real difference. For us, that means putting relationships first, asking "why not?" when tackling challenges, and continuously learning new skills.
Come do more than join something, change something. For students, for future generations, for the future of education.
**What You'll Contribute**
As a Director, Loan Program Management at Sallie Mae, you will apply your strategic and analytical skills to major company challenges. You'll work with top team members to develop and test strategies that impact every area of the business. And you will do it all in a collaborative environment that values your insight, encourages you to dig in, and rewards innovative thinking.
In this role, you will work within the Credit team at Sallie Mae and have a first look into how we make decisions for our customers. You will have a chance to bring your core competencies of Integrated Thinking, Analytical Problem Skills and Communication skills to real business problems every day.
Responsibilities:
+ Oversee monitoring and compliance processes for loans serviced and managed, ensuring strict adherence to credit-related terms and conditions.
+ Coordinate the development and implementation of credit procedures to maintain alignment with regulatory and contractual requirements.
+ Support the creation and maintenance of analytical dashboards that track credit performance and portfolio risk metrics.
+ Facilitate forecasting of credit portfolio performance, leveraging historical credit data and professional judgment to anticipate trends and outcomes.
+ Guide scenario analysis to assess potential outcomes and credit risks associated with loan portfolio management.
+ Support the maintenance of credit algorithms and models for identifying loans with differentiated performance, ensuring alignment with portfolio strategy and risk appetite.
+ Provide recommendations on changes to credit criteria and thresholds to senior management, grounded in portfolio analytics and market conditions.
+ Supervise the execution of ad-hoc credit data analyses to inform portfolio management decisions and portfolio optimization.
+ Ensure timely delivery of regular and ad-hoc credit reports and presentations for senior management, with a focus on portfolio performance, compliance, and risk insights.
+ Collaborate with cross-functional teams on related initiatives
+ Perform other responsibilities as assigned.
Key Competencies required to deliver upon this role:
**Strategic leadership** : Drive analytical and data-based approach to develop business strategies that will drive growth, inform core decisions, and drive success for Sallie Mae
**Teamwork** : Can lead and mentor team of analysts to help solve business problems.
**Execution** : Ensure delivery of business intent, build and evaluate business requirements to drive flawless execution of credit and product strategy. Ability to successfully drive multiple projects and programs concurrently
**Partnership** : Collaborate effectively with colleagues across Sallie Mae to drive improvement in quality, volume, and service
**Analytical Problem Solving** : A proven track record of decision making and problem solving based on analytics. Conceptual thinking skills must be complemented by a strong quantitative orientation. Successfully organize and drive structured thinking for white space business problems
**Strong business judgment, leadership and integrity** : He/she should be a tenacious decisionmaker, able to bring a healthy, aggressive, yet responsible approach to business
**Strong communication skills** : Impeccable written and oral communications, coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal and negotiation skills. Ability to take analysis and integrate into a clear and concise story
**Basic Qualifications:**
Bachelor's Degree in quantitative field such as Finance, Economics, Physical Sciences, Math, Statistics, Engineering
**Preferred Qualifications:**
Master's Degree in Business or quantitative field such as Finance, Economics, Physical Sciences, Math, Statistics, Engineering
8+ years of experience in analysis
4+ years of experience in financial services
2+ year of experience in consulting
3+ years of experience in people management
**The Americans with Disabilities Act**
_The Americans with Disabilities Act of 1990 (ADA) prohibits discrimination by employers, in compensation and employment opportunities, against qualified individuals with disabilities who, with or without reasonable accommodation, can perform the "essential functions" of a job. A function may be essential for any of several reasons, including: the job exists to perform that function, the employee holding the job was hired for his/her expertise in performing the function, or only a limited number of employees are available to perform that function._
**Feeling your best helps you do your best:**
**Our benefits take care of the whole you-so you can build your work around your life (not the other way around!).**
+ Competitive base salaries
+ Bonus incentives
+ Generous PTO, Floating Holidays and 12 Federal Holidays observed
+ Support for financial-well-being and retirement 401k with employer match
+ Comprehensive medical, dental, vision, hospital indemnity, critical illness, pet insurance and more
+ Employer paid short-term/long-term disability and basic life insurance
+ Flexible hybrid working arrangements.
+ Paid parental leave and adoption reimbursement programs
+ Free access to on-site staffed fitness centers (in Delaware) and gym subsidy (for locations outside Delaware)
+ Confidential counseling support (EAP), Health Advocacy services and Wellness program with financial incentives
+ Tuition Reimbursement and Family Scholarship Programs
+ Career development and training opportunities
Not the right fit? Let us know you're interested in a future opportunity by clicking _Introduce Yourself_ in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest!
**Sallie Mae is proud to be an equal opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, sexual orientation, national origin, age, genetic information, gender identity, disability, Veteran status or any other characteristic protected by federal, state or local law. Click here (******************************************************* **to view the U.S. Pay Transparency Policy,** **here (******************************************************************************************************************* **for federal job applicant notices, and** **here (************************************************************************************************** **to view the California Employee Privacy Notice.**
**Reasonable accommodations are available for applicants with disabilities in all phases of the application and employment process. To request an accommodation please call ************** and choose option 9. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.**
Sallie Mae is proud to be an equal opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, sexual orientation, national origin, age, genetic information, gender identity, disability, Veteran status or any other characteristic protected by federal, state or local law. If you'd like more information about your EEO rights as an applicant, please click **************************************************** ************************************************************************************************************************** Click ************************************************************** to view the U.S. Pay Transparency Policy.
Security Guard
Glenolden, PA job
The Physical Security Guard is responsible for ensuring the safety of all Associates occupying the facility. The Officer will enforce all security-related policies and procedures, patrol the facility's interior and exterior, and maintain a safe working environment for every Associate.
Full-Time Shift: Tuesday to Saturday 7am - 3:30pm, and availability to provide coverage as needed for scheduled and call-out day, mid, and overnight shifts.
Essential Functions:
* Ensures the physical safety of all Associates occupying the facility.
* Enforces all security-related policies and procedures.
* Monitors all security equipment, including cameras and alarms.
* Patrols the facility's exterior and interior.
* Operates the Company's motorized vehicle to patrol the exterior grounds.
* Issues identification badges to new and current Associates.
* Escorts vendors and visitors when necessary.
* Assists Human Resources with the termination of Associates when required.
* Assists all departments by distributing paychecks after hours.
* Administers first aid to Associates when necessary.
Education & Work Experience:
* High school diploma or equivalent required.
* Previous security or law enforcement-related experience required or a minimum of six (6) months of actual work experience within the organization required.
Certifications & Licenses:
* Valid driver's license required.
Physical Requirements:
* Lift, drag, carry, move 50 pounds
Copywriter
Malvern, PA job
This is a unique opportunity to join the writing team at RED, Vanguard's in-house agency that sits within Personal Investor Marketing. Our mission is to connect with individual investors through clear, compelling, and compliant communications that reinforce Vanguard's brand and values. As an in-house creative group, RED partners with business stakeholders to execute campaigns that balance creativity with regulatory rigor-ensuring every message is accurate, engaging, and aligned with strategic goals.
As a copywriter on this team, you'll play a key role in shaping high-profile content that informs and inspires investors. You'll collaborate closely with designers, content strategists, and creative strategists to develop creative concepts and produce polished communications across channels. This position calls for a blend of strategic thinking and strong writing skills, with opportunities to influence content from initial concept through final execution.
This role:
Brainstorms and develops creative concepts with clients and colleagues incorporating a deep understanding of the business and industry. Gathers comments and feedback from editors, editorial and content managers, subject matter experts, and other relevant parties. Provides insightful feedback to content submitters.
Maintains up-to-date knowledge of assigned industry and of Vanguard products, processes, and/or services. Researches new topics as necessary.
Demonstrates initiative and creativity in identifying and meeting client needs.
Serves as mentor to less experienced writers by providing specific feedback on their copy, story ideas, new media formatting, and interviewing skills.
Contributes and oversees content creation from the planning or draft stage to completion. Assists with evaluating and fine-tuning project scope, content strategy, requirements, and deadlines.
Responds to edits and changes from subject matter experts with flexibility, while maintaining quality and accuracy. Teaches and sets Vanguard writing style and standards.
Participates in special projects and performs other duties as assigned.
Qualifications:
Minimum five years related work experience.
Undergraduate degree or equivalent combination of training and experience.
Special Factors
Sponsorship
Vanguard is not offering visa sponsorship for this position.
About Vanguard
At Vanguard, we don't just have a mission-we're on a mission.
To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.
How We Work
Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.
Auto-ApplyHead of Investment Content
Malvern, PA job
The Head of Investment Content will be working with Vanguard's investment leaders to distill our unique point of view on market dynamics & investment strategy and bring that voice to financial advisors through high profile thought leadership programs.
The role will oversee the development, execution, and delivery of content across digital channels and industry events - seeking to help define Vanguard's investment voice in the marketplace and build platforms that advisors and media turn to over time. They should have a strong background in financial services, particularly asset management, or other highly technical category. They should also possess excellent leadership skills to manage and inspire a team of content creators.
Key responsibilities include:
Develop a comprehensive content strategy that aligns with the firm's goals and objectives.
Collaborate with investment teams to ensure content accelerates enterprise strategies.
Manage a team of content creators, including strategist, analysts, technical writers, designers, and videographers
Ensure all content is accurate, engaging, and tailored to our target audience.
Analyze content performance and make data-driven decisions to improve effectiveness.
Imbedded in industry trends and best practices to ensure Vanguard leads in
The ideal candidate should have:
At least 10 years of experience in content development creating notable thought leadership platforms (preferably in financial services)
Deep understanding of emerging trends in digital communications, including the role of AI to improve the accuracy and speed of content development
Strong leadership and team management skills, as well as the ability to partner with senior leaders across marketing, sales, and investment teams
Proficiency in content management systems and analytics tools.
Special Factors
Sponsorship
Vanguard is offering visa sponsorship for this position.
About Vanguard
At Vanguard, we don't just have a mission-we're on a mission.
To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.
How We Work
Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.
Auto-ApplyPrincipal Data Scientist
Sallie Mae job in Newark, DE
**When you join Sallie, you become a champion for all students.** Sallie's Education Services team is a diverse group of growth-obsessed entrepreneurs, data analysts, engineers, and developers with a passion for imagining and building scalable businesses for students and families on their unique journey to-through and immediately after higher education. We're on a mission to revolutionize how students and their families plan, pay and complete this journey with confidence. Join a team of seekers, challengers and creative thinkers to change the way students plan for their future for the better.
Sallie Mae's new venture, **Sallie** , is looking for people like you to be the **founding members** who will define the future of education services for students and their families in the U.S.
As the first education solutions company, we're creating products and experiences that help students when they need it most - connecting them to free money for school, providing tools and resources to plan for college, sharing inside advice on campus life, and so much more.
Visit **************************** to learn more about us. We are seeking a **strategic and visionary Principal Data Scientist** to lead our organization-wide data science initiatives. This role will be responsible for driving advanced analytics, machine learning, large language model (LLM), and AI initiatives while fostering a culture of **data as a product** .
The ideal candidate is a seasoned, hands-on data scientist with deep technical expertise, strong product sense, and a passion for driving measurable business impact. Experience in **advertising technology (AdTech)** , **marketing analytics** , or **consumer data platforms** is a strong plus.
You'll thrive in this role if you enjoy working in an **entrepreneurial, cross-functional, and fast-moving environment** , collaborating with product, engineering, marketing, and leadership to define and execute the data science vision for Sallie.
**Key Responsibilities:**
**Strategic Leadership**
+ Define and execute the data science strategy that enables SallieSM'smission to help students and families access education resources.
+ Serve as the data science thought leader-partnering with senior leadership toidentify, prioritize, and deliver high-impact analytical solutions.
+ Mentor and coach data scientists and analysts, fostering a culture of curiosity, rigor, and innovation.
**Advanced Modeling & Applied Machine Learning**
+ Build, evaluate, and deploy advanced ML models and generative AI systems (including LLM applications) to drive customer engagement and personalization.
+ Develop frameworks for experimentation, causal inference, and optimization that inform product and marketing decisions.
+ Ensure responsible AI practices and interpretability across all modeling efforts.
**Data as a Product & Platform Enablement**
+ Partner with engineering and product teams to design scalable data pipelines, feature stores, and analytical platforms.
+ Lead the evolution of data into managed products-complete with ownership, lifecycle, and measurable value delivery.
+ Define the architecture for model deployment, monitoring, and continuous improvement.
**Business & AdTech Impact**
+ Translate complex analytical outputs into actionable recommendations that shape marketing strategy, customer acquisition, and retention efforts.
+ Partner with finance and business operations to develop forecasting and performance models.
+ Identifyopportunities to monetize data responsibly and ethically through new data products and partnerships.
**Innovation & Thought Leadership**
+ Stay ahead of trends in AI,MLOps, and data monetization; drive adoption of emerging techniques across teams.
+ Champion data ethics, governance, and compliance standards that align with Sallie Mae's trusted brand.
+ Contribute to building the data-driven foundation that powers SallieSM'sgrowth and competitive edge.
**Basic Qualifications:**
+ Master's or Ph.D. in Computer Science, Statistics, Applied Mathematics, Economics, or relatedfield.
+ 8+ years of experience in applied data science, machine learning, or quantitative research roles.
+ Provenexpertisein statistical modeling, machine learning, and experimental design.
+ Strong programmingproficiencyin **Python** and **SQL** , with experience in tools such as **PyTorch** , **TensorFlow** , or **Scikit-learn** .
+ Hands-on experience with **modern data stacks** (Snowflake, Databricks, AWS, or GCP).
+ Demonstrated ability to translate data insights into strategic business outcomes.
**Preferred Qualifications:**
+ Experience in **AdTech** , **MarTech** , or **media analytics** environments.
+ Experience deploying and scaling **LLM** or **AI-powered** applications.
+ Familiarity with **financial modeling** , **forecasting** , or **marketing attribution** .
+ Strong publication record or contributions to open-source projects.
+ Passion for responsible AI, fairness, and data ethics.
**Feeling your best helps you do your best:**
**Our benefits take care of the whole you-so you can build your work around your life (not the other way around!).**
+ Competitive base salaries
+ Bonus incentives
+ Generous PTO, Floating Holidays and 12 Federal Holidays observed
+ Support for financial-well-being and retirement 401k with employer match
+ Comprehensive medical, dental, vision, hospital indemnity, critical illness, pet insurance and more
+ Employer paid short-term/long-term disability and basic life insurance
+ Flexible hybrid working arrangements.
+ Paid parental leave and adoption reimbursement programs
+ Free access to on-site staffed fitness centers (in Delaware) and gym subsidy (for locations outside Delaware)
+ Confidential counseling support (EAP), Health Advocacy services and Wellness program with financial incentives
+ Tuition Reimbursement and Family Scholarship Programs
+ Career development and training opportunities
Not the right fit? Let us know you're interested in a future opportunity by clicking _Introduce Yourself_ in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest!
**Sallie Mae is proud to be an equal opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, sexual orientation, national origin, age, genetic information, gender identity, disability, Veteran status or any other characteristic protected by federal, state or local law. Click here (******************************************************* **to view the U.S. Pay Transparency Policy,** **here (******************************************************************************************************************* **for federal job applicant notices, and** **here (************************************************************************************************** **to view the California Employee Privacy Notice.**
**Reasonable accommodations are available for applicants with disabilities in all phases of the application and employment process. To request an accommodation please call ************** and choose option 9. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.**
Sallie Mae is proud to be an equal opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, sexual orientation, national origin, age, genetic information, gender identity, disability, Veteran status or any other characteristic protected by federal, state or local law. If you'd like more information about your EEO rights as an applicant, please click **************************************************** ************************************************************************************************************************** Click ************************************************************** to view the U.S. Pay Transparency Policy.
Director, Associate General Counsel (Transactions)
Sallie Mae job in Newark, DE
**When you join Sallie Mae, you become a champion for all students.** We're on a mission to power confidence as students begin their unique journey. To help them plan their higher education, successfully finish, and prepare for life after school. To help them Start smart. Learn big.
Students need guidance navigating this important time in their life. They need someone who acknowledges that their education path is unique. They need a partner willing to evolve and not only meet but surpass their expectations. We're changing. Because students need a better way.
We're looking for people who are excited to drive this transformation. To break barriers and think of new ways to adapt, help, and create better experiences for students-and for each other.
This is where diverse backgrounds, beliefs, and perspectives matter. It's where you're empowered to bring your authentic self to work.
Feeling your best allows you to do your best. Our benefits take care of the whole you-from physical and mental to financial and professional. You'll get opportunities to further your education and career, support for you and your family (including your pets!), paid time off to volunteer for the things that matter to you, and more.
We're obsessed with impact and making a real difference. For us, that means putting relationships first, asking "why not?" when tackling challenges, and continuously learning new skills.
Come do more than join something, change something. For students, for future generations, for the future of education.
**What You'll Contribute**
We are seeking an experienced, business-savvy transactional attorney to join our legal team. The ideal candidate will have a background in transactions and commercial law, and will be a subject matter expert in business transactions, commercial contracts, contract negotiations, and incident response. They will play a key role in supporting the day-to-day operations of our procurement and business continuity functions, and will be located at either Sallie Mae's Newark, Delaware headquarters office or its Sterling, Virginia office.
**What You'll Do**
+ Procurement and Vendor Management
+ Provide legal advice and strategic advisory support for the day-to-day operations of Sallie Mae's Procurement, Vendor Management Office ("VMO"), and related functions.
+ Ensure the timely and accurate review of contracts and transactional items.
+ Support the legal aspects of business and financial transactions, to accelerate business objectives while ensuring compliance with regulations and mitigating future litigation risk.
+ Draft, review and negotiate complex commercial agreements, including sales agreements, master service agreements, vendor agreements, participation agreements, joint marketing agreements, IT agreements, nondisclosure agreements, and license agreements.
+ Analyze and identify relevant contract terms and conditions, and perform risk assessment at appropriate levels for contract scope.
+ Develop and implement training and education programs, policies and procedures related to commercial transactions, and contracting processes.
+ Identify process enhancements and create templates and playbooks where appropriate.
+ Incident Response and Cybersecurity
+ Provide legal advice and support to Information Security, Risk Management, and others relating to cybersecurity, incident response, and business continuity.
+ Provide advice to internal clients and stakeholders regarding cybersecurity laws and other business continuity areas in connection with Sallie Mae's business and compliance requirements.
+ Support periodic cybersecurity/business continuity tabletop exercises for various audiences within the company.
+ Participate in the annual review of cyber liability insurance for the enterprise and support the insurance application and renewal process.
+ Develop Staff and Serve as a Leader
+ Take direct responsibility for the growth and development of the team's non-lawyer paraprofessionals.
+ Contribute to department and company programs and projects as requested.
_The above information is intended to describe the general nature and level of work performed by employees assigned to this job; it is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees in this role._
**What you have**
Minimum: Indicate minimum education, skills and experience required.
+ Juris Doctor (J.D.) degree from an accredited institution and an active license to practice law in a U.S. jurisdiction. Candidate must be eligible to obtain the necessary certification(s) to practice law as in-house counsel.
+ 5+ Years of experience in private practice and/or as in-house corporate legal counsel, advising and providing legal support to Procurement and Vendor Management functions, including negotiating contracts and providing legal analysis and risk assessment.
+ Demonstrated business acumen and strong understanding of business strategy and the ability to provide commercially pragmatic advice and counsel.
+ Extensive knowledge and experience in commercial/business law, contract negotiation, risk management, and compliance.
+ Excellent drafting skills, strong project management skills, and meticulous attention to detail. Experience drafting and revising policies, standards, and procedures.
+ Proficiency in Adobe, Microsoft Office, and legal software products, including legal research tools, as well as experience using data analytics in the legal setting.
+ Excellent oral and written communication and presentation skills.
+ Strong ability to resolve issues independently while building key relationships and working in team settings across disciplines.
+ In addition to following our current hybrid work policy, flexibility to be present at other Sallie Mae locations based on team or business needs. Some business travel required.
Preferred: Indicate "nice to haves" regarding education, skills, and experience.
+ Experience in the banking, consumer finance, or other highly regulated industry is strongly preferred, including familiarity with bank regulatory frameworks relevant to contracting principles.
+ Experience advising on intellectual property and technology transactions, as part of an IP transactional or technology transactions practice at a law firm or in a sophisticated in-house environment.
+ Experience in various forms of corporate transactions, including but not limited to mergers & acquisitions, real estate, and intercompany transactions.
+ Experience counseling on project management in transactional workstreams, including but not limited to AI usage and adoption in procurement, vendor management, or contract review workflows.
+ Basic familiarity with contract management tools and systems, including but not limited to Workday Strategic Sourcing and Workday Contract Lifecycle Management.
+ Knowledge and experience with federal and state laws governing cybersecurity and incident response.
**The Americans with Disabilities Act**
_The Americans with Disabilities Act of 1990 (ADA) prohibits discrimination by employers, in compensation and employment opportunities, against qualified individuals with disabilities who, with or without reasonable accommodation, can perform the "essential functions" of a job. A function may be essential for any of several reasons, including: the job exists to perform that function, the employee holding the job was hired for his/her expertise in performing the function, or only a limited number of employees are available to perform that function._
**Feeling your best helps you do your best:**
**Our benefits take care of the whole you-so you can build your work around your life (not the other way around!).**
+ Competitive base salaries
+ Bonus incentives
+ Generous PTO, Floating Holidays and 12 Federal Holidays observed
+ Support for financial-well-being and retirement 401k with employer match
+ Comprehensive medical, dental, vision, hospital indemnity, critical illness, pet insurance and more
+ Employer paid short-term/long-term disability and basic life insurance
+ Flexible hybrid working arrangements.
+ Paid parental leave and adoption reimbursement programs
+ Free access to on-site staffed fitness centers (in Delaware) and gym subsidy (for locations outside Delaware)
+ Confidential counseling support (EAP), Health Advocacy services and Wellness program with financial incentives
+ Tuition Reimbursement and Family Scholarship Programs
+ Career development and training opportunities
Not the right fit? Let us know you're interested in a future opportunity by clicking _Introduce Yourself_ in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest!
**Sallie Mae is proud to be an equal opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, sexual orientation, national origin, age, genetic information, gender identity, disability, Veteran status or any other characteristic protected by federal, state or local law. Click here (******************************************************* **to view the U.S. Pay Transparency Policy,** **here (******************************************************************************************************************* **for federal job applicant notices, and** **here (************************************************************************************************** **to view the California Employee Privacy Notice.**
**Reasonable accommodations are available for applicants with disabilities in all phases of the application and employment process. To request an accommodation please call ************** and choose option 9. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.**
Sallie Mae is proud to be an equal opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, sexual orientation, national origin, age, genetic information, gender identity, disability, Veteran status or any other characteristic protected by federal, state or local law. If you'd like more information about your EEO rights as an applicant, please click **************************************************** ************************************************************************************************************************** Click ************************************************************** to view the U.S. Pay Transparency Policy.
Inbound Sales Consultant - PA
Malvern, PA job
Advance your career and our mission
At Vanguard, serving people is at the heart of our core purpose to take a stand for all investors, to treat them fairly, and to give them the best chance for investment success. That starts with you. As a Sales Consultant, you'll be an advocate for our retail investors and the voice of our organization. You'll provide an exceptional sales experience and support investors who have chosen or are considering investing with Vanguard. Our “crew,” as we call our employees, live the mission of doing the right thing for our investors every day. This is your opportunity to be part of that community.
In this role, you will:
Connect with retail clients and prospects through an inbound phone channel, engage in a meaningful conversation to understand their needs, and position the Vanguard products and services that they can use to meet their goals and objectives.
Educate clients and prospects on Vanguard's products and services including financial planning, cash management, and funds/ETFs and position appropriate solutions based upon the uncovered client needs.
Identify investors' non-Vanguard assets, conduct advanced needs analysis of clients' financial situation, and provide clients with Vanguard's value proposition to win additional business.
Own the relationship during the sales process. Manage a book of clients and prospects that have not yet committed to Vanguard by engaging them through phone and digital channels to complete the sale.
Make success accessible to everyone
Are you passionate about serving others? Then let's step forward together to change the way the world invests. We treat our clients and crew with care and compassion. Combine those values with a growth mindset, grit, determination, and learning agility -- and you could launch a dynamic career. We'll be there to support you as you turn your ambitions into action.
What it takes
Undergraduate degree or equivalent combination of training and experience.
Minimum of one-year related work experience. Sales experience preferred.
This job requires a regulatory license and/or registration (e.g. FINRA, NASAA). The SIE, Series 7, and Series 66 are required to be obtained within department guidelines.
The SIE is a mandatory requirement of the job and must be obtained no later than 14 calendar days before identified start date
Ability to deliver an exceptional investor experience.
Ability to consistently drive strong sales outcomes.
Ability to manage internal relationships with key business partners to complete the sale.
Experience and comfort in dealing with ambiguity and ability to apply conceptual thinking.
Excellent oral and written communication skills.
Strong problem-solving and time management skills.
Comfort with phone and digital channels in which clients engage with Vanguard.
Contact center experience preferred.
Special Factors
Vanguard is not offering visa sponsorship for this position.
If you are offered and accept this position, and you do not have the necessary FINRA licenses for the role, then you must obtain the required licenses within the specified period of time. Additionally, if you are not currently registered with FINRA in any capacity, prior to moving into this licensed role, you will be asked to provide authorization for Vanguard to conduct a credit and criminal check in accordance with the FINRA regulations.
The salary range for this position is $60,000-$75,000.
Special Factors
Sponsorship
Vanguard is not offering visa sponsorship for this position.
About Vanguard
At Vanguard, we don't just have a mission-we're on a mission.
To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.
How We Work
Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.
Auto-ApplySenior Payroll Specialist
Malvern, PA job
We are seeking a Senior Global Payroll Specialist to manage and audit payroll operations across multiple regions, including India, Mexico, Canada, UK, EU, Australia and the U.S. This role ensures compliance, accuracy, and efficiency in payroll processing while supporting system enhancements and resolving complex issues.
Key Responsibilities
Audit and reconcile payroll data for accuracy and compliance.
Administer base and non-base pay components (overtime, bonuses, commissions).
Calculate gross-to-net pay and manage statutory deductions.
Resolve complex payroll and compensation inquiries.
Test and implement payroll system enhancements (ADP, Workday, SAP, Oracle).
Maintain payroll records and ensure timely delivery of payments.
Collaborate on special projects and process improvements.
Qualifications and Skills
Minimum 2 years of experience in payroll administration, payroll operations, or compensation processing.
Bachelor's degree in Accounting, Finance, Human Resources, Business Administration, or a related field.
Global and U.S. payroll preferred
Experience with payroll systems (ADP Streamline / Celergo / Payforce / iHCMII, Workday, SAP, Oracle).
Strong knowledge of compliance, tax codes, and statutory requirements.
FPC , CPP or other Global certifications preferred.
Special Factors
Sponsorship
Vanguard is not offering visa sponsorship for this position.
About Vanguard
At Vanguard, we don't just have a mission-we're on a mission.
To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.
How We Work
Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.
Auto-ApplyBusiness Transformation and Change Management Lead, Specialist
Malvern, PA job
Core Responsibilities
1. Develops, implements, monitors change and communication plans for large-scale HR change initiatives and/or program workstreams that drive transformation, adoption, and behavioral change.
2. Contributes expertise and leads a business engagement plan, including ways of assessing readiness and feedback. Partners across HR, business leaders, departments/divisions, and program teams to align on strategy and secure stakeholder buy-in. Provides insight into the best practices and common obstacles based on prior change management experiences.
3. Manages communication and stakeholder engagement. Develops and delivers clear and consistent messaging about changes, fosters open communication channels, and actively engages with leaders, crew, and other stakeholder groups to mitigate change related risks and ensure readiness.
4. Builds and maintains effective relationships. Proactively fosters communication between internal and external stakeholders. Influences key decisions across stakeholder groups.
5. Proactively identifies, manages, and mitigates risks and any related issues. Communicates solutions on key issues or projects to management and stakeholders
6. Develops measurement processes for change management success that help business partners do self-assessments based on communicated maturity models.
7. Builds and maintains productive working relationships with various project team members, consultants and stakeholders at both the executive and operational level.
8. Builds and maintains productive working relationships with various project team members, internal partners and stakeholders at both the executive and operational level.
9. Participates in special projects and performs other duties as assigned.
Critical skills
Excellent communication, stakeholder management and interpersonal skills. Adept at managing situations in which there are conflicting views and priorities across a complex network of stakeholders.
Strategic thinking and planning: Ability to articulate a clear vision for change, align HR initiatives with organizational goals, and create actionable plans for implementation. Ability to convert ideas into action through organization and targeted planning.
Knowledgeable in human behavior and change management principles: Capable of identifying potential resistance to change, creating strategies to address it, and assisting crew during transitions. Skilled at advising HR leaders and initiative teams on strategies to reduce change related risk and ensure success.
Persuasion, Influence and Presence: Demonstrates cultural competence and authenticity to earn HR leaders' trust and respect, effectively challenging the status quo even without formal authority.
Adaptability and flexibility: Exhibits a proactive approach to adjusting strategies in response to feedback, emerging data, and changing conditions, reflecting strong resilience within dynamic and challenging environments
Qualifications
Minimum of five years related work experience. Three years of change management practitioner experience.
Experience supporting change management efforts for large-scale, complex enterprise-level initiatives with changes across people, processes and technology
Professional certification in Change Management (Prosci or similar) preferred
Undergraduate degree or equivalent combination of training and experience required. Graduate degree preferred.
Special Factors
Sponsorship
Vanguard is not offering visa sponsorship for this position.
About Vanguard
At Vanguard, we don't just have a mission-we're on a mission.
To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.
How We Work
Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.
Auto-ApplyCo-Head of US Active Fixed Income Investment Risk
Malvern, PA job
Are you ready to shape the future of fixed income investing at a global scale? Vanguard is seeking a visionary leader to serve as Co-Head of US Active Fixed Income Investment Risk, a pivotal senior leadership role responsible for setting the strategic direction and governance of risk across our active taxable fixed income platform, with influence on over $1T in AUM across 30+ mandates globally.
In this role, you will lead the development and execution of a comprehensive investment risk framework-bringing clarity, discipline, and innovation to how we assess and manage risk across diverse fixed income strategies. You'll partner closely with portfolio managers and senior leaders to elevate decision quality, safeguard client outcomes, and drive superior risk-adjusted performance.
This is more than a risk oversight role-it's an opportunity to influence the investment process, shape the research agenda, and apply cutting-edge analytics to solve complex challenges. You'll lead with insight and integrity, ensuring our risk posture aligns with fund objectives and investor expectations in a dynamic global environment.
Responsibilities
Directs investment risk strategy to ensure an effective and efficient risk management infrastructure. Manages, measures, monitors, and reports aggregate global fixed income investments risk exposures. Provides thought leadership and takes a leadership role in shaping the research agenda and infrastructure.
Designs and implements best practices for fixed income investment and business activities to control various risks. Provides guidance on fixed income investment risk management policies and procedures, limits, and guidelines. Uses a variety of analytical resources to develop and enhance existing risk-return analysis, including performance attribution, multifactor risk models, scenario analysis, and stress testing.
Partners with portfolio management teams to influence and add value to the investment process and enhance risk adjusted returns by applying analytical insight, judgment and experience to evaluate risk and performance of funds. Frequently conducts ad-hoc analysis to support PM/Traders understanding of portfolio and market risks.
Facilitates strong oversight and governance of fund outcomes through frequent interactions with senior management, including the fixed income Senior Investment Committee, Fixed Income Leadership Team, Chief Risk Officer, and Chief Investment Officer.
Leads a high-performing team in the development of specialized fixed income investment risk management, performance analysis and other analytical skills that raise the capabilities of the investment risk team. Also plays a key role in the development, implementation, and interpretation of risk and performance attribution analytics based on risk models.
Sponsors and undertakes research to improve the risk and return analysis. Works closely with portfolio management teams, IT teams, and vendors to identify opportunities, define project briefs, drive effective prioritization and follow through with disciplined execution.
Using professional judgment and industry experience, guides and collaborates with global counterparts to take Investment Management Group (IMG) policies and procedures to a global standard.
Serves as an expert resource to members of the IMG. Develops and maintains knowledge of financial markets, securities and investment themes in order to bring an informed perspective to portfolio analysis.
Represents the Investment Risk team to internal and external clients and at industry forums. Contributes to IMG, Risk Division, and Vanguard-wide management initiatives and strategies.
Leads and/or participates in special projects and performs other duties as assigned.
Qualifications
Minimum of ten years related work experience. Supervisory experience preferred.
Undergraduate degree or equivalent combination of training and experience. Graduate degree preferred.
Professional certification (CFA, FRM) preferred.
Experience in investment risk management, with deep expertise in fixed income markets (credit, rates, securitized products).
Experience with risk modeling and analytical techniques. Experience with Aladdin preferred.
Demonstrated ability to think critically and facilitate change through collaborative effort. Strong interpersonal, verbal, and written communication skills.
Proven track record of designing and leading risk frameworks for large, complex portfolios.
Experience influencing portfolio construction and partnering with PMs and traders to enhance risk-adjusted returns.
Exceptional communication skills-able to translate complex analytics into actionable insights for senior stakeholders.
Strategic thinker with a global mindset and ability to drive innovation in risk management practices.
Special Factors
Sponsorship
Vanguard is offering visa sponsorship for this position.
About Vanguard
At Vanguard, we don't just have a mission-we're on a mission.
To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.
How We Work
Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.
Auto-ApplySenior Director, Head of Risk Methodology & Technology
Malvern, PA job
The Senior Director, Head of Risk Methodology & Technology will provide strategic leadership across a dynamic risk landscape. This role drives initiatives to elevate risk management practices while shaping and sustaining a comprehensive framework that protects and enables Vanguard's strategy. Partnering closely with Vanguard's Chief Risk Officers and key stakeholders, the individual will identify and respond to enterprise top risks, ensuring the implementation of essential policies and procedures with robust operational and compliance oversight. Additionally, the position oversees the strategy and planning for Vanguard's Governance, Risk & Compliance (GRC) platform (Archer) and its associated products.
Responsibilities
Coach, guide, develop and inspire a team of highly engaged crew, fostering a culture of collaboration, innovation, high performance, and continuous improvement. Provide guidance and training as necessary to develop crew. Set performance standards, reviews performance, and makes informed compensation decisions in accordance with all applicable Human Resources policies and procedures.
Provide strategic leadership in defining and implementing a risk management framework to be executed by a team of Line 2 risk professionals. Direct Enterprise Risk Management (ERM) activities, that may include monitoring, reporting, and quality assurance. Oversee corporate policy governance and adherence to risk-specific policies. Partner with senior business leaders and stakeholders to educate as well as provide risk advice on enterprise initiatives.
Oversee department preparation and coordination efforts leading up to board and senior staff enterprise risk discussions.
Lead the development of risk policies and procedures. Partner closely with leaders across the enterprise as well as colleagues in other risk and control and lines of defense functions across Vanguard to ensure the consistent implementation of risk standards and practices.
Set standards and metrics for operational efficiency. Develop and deliver required reporting on enterprise risk metrics to business leaders and Vanguard's Chief Risk Officer.
Lead strategic risk support related to business initiatives and new product launches.
Maintain an expert knowledge and awareness of the investment industry. Stays abreast of current market, regulatory and industry relevant news while building agility into risk management activities to drive responsiveness.
Serve as an expert and key resource related to risk issues, utilizing deep expertise to lead a team and develop a response to complex risk-related issues.
Own the Governance, Risk and Compliance (GRC) technology platform (Archer) and is responsible for strategic oversight and prioritization of technology needs and enhancements. Manage the cross-divisional relationship between Global Risk & Security (GR&S) and IT to ensure alignment on system capabilities, delivery timelines, and enterprise risk enablement.
Participate in special projects and performs other duties as assigned.
Qualifications
Minimum of 10 years related work experience in a risk-related function within financial services.
Undergraduate degree or equivalent combination of training and experience. Advanced degree or certification preferred.
Strong background in control methodology and risk management frameworks (i.e., COSO) in financial services.
Leadership experience with a multidisciplinary team preferred.
Experience designing and implementing risk management frameworks across disparate business lines.
Strong executive presence and ability to influence across all levels of management.
Special Factors
Sponsorship
Vanguard is not offering visa sponsorship for this position.
About Vanguard
At Vanguard, we don't just have a mission-we're on a mission.
To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.
How We Work
Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.
Auto-ApplySenior Information Security Architect II
Sallie Mae job in Newark, DE
**When you join Sallie Mae, you become a champion for all students.** We're on a mission to power confidence as students begin their unique journey. To help them plan their higher education, successfully finish, and prepare for life after school. To help them Start smart. Learn big.
Students need guidance navigating this important time in their life. They need someone who acknowledges that their education path is unique. They need a partner willing to evolve and not only meet but surpass their expectations. We're changing. Because students need a better way.
We're looking for people who are excited to drive this transformation. To break barriers and think of new ways to adapt, help, and create better experiences for students-and for each other.
This is where diverse backgrounds, beliefs, and perspectives matter. It's where you're empowered to bring your authentic self to work.
Feeling your best allows you to do your best. Our benefits take care of the whole you-from physical and mental to financial and professional. You'll get opportunities to further your education and career, support for you and your family (including your pets!), paid time off to volunteer for the things that matter to you, and more.
We're obsessed with impact and making a real difference. For us, that means putting relationships first, asking "why not?" when tackling challenges, and continuously learning new skills.
Come do more than join something, change something. For students, for future generations, for the future of education.
As a security architect with a specialization in enabling rapid and durable DevSecOps capabilities, you will be a strategic leader in shaping security posture of the organization's enterprise architecture. You will architect resilient, compliant, and scalable solutions that protect critical assets, mitigate risks, and enable durable secure application development lifecycle that can be leveraged by all application development teams.
In this role, you will work closely with the enterprise architects and solution architects to ensure security is embedded across all architectural layers and aligned with business objectives and regulatory requirements. Your leadership will help the organization operate confidently in a dynamic threat environment while contributing to the development of enterprise-wide architectural principles, patterns, and standards to achieve our Secure-by-Design strategic intent.
**What You'll Do**
+ Contribute to the success of Enterprise Architecture foundation and framework.
+ Partner with other Enterprise Architects to articulate and evolve architectural principles, reusable patterns, and technology standards that promote secure design and interoperability.
+ Partner with other Solutions Architects and Application Development Leaders to develop and implement durable security controls anchored in OWASP ASVS for the secure application development environment.
+ Collaborate with the information security team to evangelize security best practices across the organization, promoting awareness and adoption among technical and non-technical stakeholders to establish security-first culture.
+ Conduct risk assessments and threat modeling to identify vulnerabilities and implement mitigation strategies, including security controls, encryption, and access management solutions.
+ Evangelize secure-by-design principles across the organization, promoting awareness and adoption among technical and business stakeholders.
+ Partner with IT, DevOps, and business units to integrate security into system designs and promote a security-first mindset.
+ Stay ahead of emerging security threats and trends, proactively addressing risks and advising on innovative solutions like zero-trust architecture and secure APIs.
_The above information is intended to describe the general nature and level of work performed by employees assigned to this job; it is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees in this role._
**What You Have**
Minimum education, skills and experience required.
+ Thorough understanding of how security frameworks and architecture (e.g., NIST Cybersecurity Framework, MITRE ATT&CK framework, Zero Trust, PCI) is applied in a regulated financial services environment, from public-facing online service offerings to backend enterprise data processing and automation.
+ Track record of formulating and transforming security frameworks and application security verification best practices into practical repeatable patterns, templates and copybooks to be used in AzureDevOps software build pipelines and in AWS cloud resource configurations conforming to enterprise architecture standards.
+ Background in secure system design, solid grasp of API-based identity, conditional access and fine-grained authorization management (IAAM), zero knowledge proof (ZKP), public key infrastructure (PKI), data encryption and network security.
+ Strong knowledge of cloud security principles automating DevSecOps practices in Azure DevOps, automating test driven design such as Playwright MCP, building resilient AWS Compute and Storage workloads and securing Snowflake data sharing controls.
+ Ability to evangelize security best practices and influence cross-functional teams.
+ Experience delivering software projects in fast-paced, highly regulated environments (FDIC, etc.)
+ Excellent leadership and communication skills to articulate complex security concepts to diverse audiences.
+ Strong analytical and problem-solving skills to assess and mitigate risks.
+ Ability to work collaboratively with information security teams, business stakeholders, and technical teams.
Preferred education, skills, and experience.
+ A master's degree in computer science, engineering, or a related technical field is required.
+ Preferred certifications: CISSP, CISM, CCSP, AWS Certified Security-specialty
+ Minimum 10 years of experience in software architecture and design.
+ 8+ years of experience in cybersecurity, with at least 5 years in enterprise architecture role.
+ Familiarity with enterprise architecture frameworks (e.g., TOGAF, Zachman)
**The Americans with Disabilities Act**
_The Americans with Disabilities Act of 1990 (ADA) prohibits discrimination by employers, in compensation and employment opportunities, against qualified individuals with disabilities who, with or without reasonable accommodation, can perform the "essential functions" of a job. A function may be essential for any of several reasons, including: the job exists to perform that function, the employee holding the job was hired for his/her expertise in performing the function, or only a limited number of employees are available to perform that function._
**Feeling your best helps you do your best:**
**Our benefits take care of the whole you-so you can build your work around your life (not the other way around!).**
+ Competitive base salaries
+ Bonus incentives
+ Generous PTO, Floating Holidays and 12 Federal Holidays observed
+ Support for financial-well-being and retirement 401k with employer match
+ Comprehensive medical, dental, vision, hospital indemnity, critical illness, pet insurance and more
+ Employer paid short-term/long-term disability and basic life insurance
+ Flexible hybrid working arrangements.
+ Paid parental leave and adoption reimbursement programs
+ Free access to on-site staffed fitness centers (in Delaware) and gym subsidy (for locations outside Delaware)
+ Confidential counseling support (EAP), Health Advocacy services and Wellness program with financial incentives
+ Tuition Reimbursement and Family Scholarship Programs
+ Career development and training opportunities
Not the right fit? Let us know you're interested in a future opportunity by clicking _Introduce Yourself_ in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest!
**Sallie Mae is proud to be an equal opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, sexual orientation, national origin, age, genetic information, gender identity, disability, Veteran status or any other characteristic protected by federal, state or local law. Click here (******************************************************* **to view the U.S. Pay Transparency Policy,** **here (******************************************************************************************************************* **for federal job applicant notices, and** **here (************************************************************************************************** **to view the California Employee Privacy Notice.**
**Reasonable accommodations are available for applicants with disabilities in all phases of the application and employment process. To request an accommodation please call ************** and choose option 9. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.**
Sallie Mae is proud to be an equal opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, sexual orientation, national origin, age, genetic information, gender identity, disability, Veteran status or any other characteristic protected by federal, state or local law. If you'd like more information about your EEO rights as an applicant, please click **************************************************** ************************************************************************************************************************** Click ************************************************************** to view the U.S. Pay Transparency Policy.
Principal Specialist, Corporate Security
Sallie Mae job in New Castle, DE
**When you join Sallie Mae, you become a champion for all students.** We're on a mission to power confidence as students begin their unique journey. To help them plan their higher education, successfully finish, and prepare for life after school. To help them Start smart. Learn big.
Students need guidance navigating this important time in their life. They need someone who acknowledges that their education path is unique. They need a partner willing to evolve and not only meet but surpass their expectations. We're changing. Because students need a better way.
We're looking for people who are excited to drive this transformation. To break barriers and think of new ways to adapt, help, and create better experiences for students-and for each other.
This is where diverse backgrounds, beliefs, and perspectives matter. It's where you're empowered to bring your authentic self to work.
Feeling your best allows you to do your best. Our benefits take care of the whole you-from physical and mental to financial and professional. You'll get opportunities to further your education and career, support for you and your family (including your pets!), paid time off to volunteer for the things that matter to you, and more.
We're obsessed with impact and making a real difference. For us, that means putting relationships first, asking "why not?" when tackling challenges, and continuously learning new skills.
Come do more than join something, change something. For students, for future generations, for the future of education.
**What You'll Contribute**
The Principal Specialist, Corporate Security will be responsible for supporting the execution of security protocols and ensuring adherence to security policies and procedures. The receptionist/security officer will serve as the first point of contact for visitors, creating a welcoming and professional atmosphere. Greet guests, employees and staff with a friendly demeanor, ensuring they feel valued and well attended. Answer and direct incoming calls efficiently, providing accurate information and forwarding messages as needed. Manage visitor check-in and check-out procedures, ensuring security protocols are followed. Issue visitor badges and maintain a log of all visitors for safety and accountability. Work closely with other staff members to ensure smooth operations and support team objectives. Participate in team meetings and contribute ideas for improving reception services.
**What You'll Do**
+ Assist in the enforcement of corporate security policies, protocols, and procedures.
+ Support the execution of security measures, including access control systems, surveillance systems, and physical security protocols.
+ Review Logbook, Temporary Post Orders and Revisions to Original Post Orders sections of post orders.
+ Review any equipment and keys (if any) and ensure that it is in good condition.
+ Monitor access control & VMS.
+ Maintain a daily Security Officer Report and save in the guard force shared drive.
+ Answer lobby desk phone and provide customer assistance.
+ Issue visitor, contractor, and temporary access badges. Screen all visitors.
+ Contact the Security Operations Center (SOC) for customer request approvals (desk unlocks, etc.)
+ Maintain visitor logs.
+ Assist with basic inquiries and provide information about the company services.
_The above information is intended to describe the general nature and level of work performed by employees assigned to this job; it is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees in this role._
**What You Have**
Minimum education, skills and experience required.
+ Demonstrated interest in corporate security and a basic understanding of security principles and best practices.
+ Familiarity with security technologies, such as access control systems, surveillance systems, and incident response tools.
+ Strong attention to detail and organizational skills, with the ability to follow established security protocols and processes accurately.
+ Effective written and verbal communication skills, with the ability to communicate security-related information clearly and concisely.
+ Ability to work collaboratively within a team environment, supporting the goals and objectives of the corporate security team.
+ High school diploma or equivalent; additional certification is a plus.
+ Previous experience in a receptionist or administrative role preferred.
+ Strong communication and interpersonal skills.
+ Proficient in MS Office Suite and basic office equipment.
+ Ability to multitask and manage time effectively.
Preferred education, skills, and experience.
+ High School Diploma or equivalent.
+ Prior experience in security operations, or a related field is preferred.
+ 1-3 years of experience in corporate security, customer service or a related field is highly desirable.
The Americans with Disabilities Act
_The Americans with Disabilities Act of 1990 (ADA) prohibits discrimination by employers, in compensation and employment opportunities, against qualified individuals with disabilities who, with or without reasonable accommodation, can perform the "essential functions" of a job. A function may be essential for any of several reasons, including: the job exists to perform that function, the employee holding the job was hired for his/her expertise in performing the function, or only a limited number of employees are available to perform that function._
**Feeling your best helps you do your best:**
**Our benefits take care of the whole you-so you can build your work around your life (not the other way around!).**
+ Competitive base salaries
+ Bonus incentives
+ Generous PTO, Floating Holidays and 12 Federal Holidays observed
+ Support for financial-well-being and retirement 401k with employer match
+ Comprehensive medical, dental, vision, hospital indemnity, critical illness, pet insurance and more
+ Employer paid short-term/long-term disability and basic life insurance
+ Flexible hybrid working arrangements.
+ Paid parental leave and adoption reimbursement programs
+ Free access to on-site staffed fitness centers (in Delaware) and gym subsidy (for locations outside Delaware)
+ Confidential counseling support (EAP), Health Advocacy services and Wellness program with financial incentives
+ Tuition Reimbursement and Family Scholarship Programs
+ Career development and training opportunities
Not the right fit? Let us know you're interested in a future opportunity by clicking _Introduce Yourself_ in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest!
**Sallie Mae is proud to be an equal opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, sexual orientation, national origin, age, genetic information, gender identity, disability, Veteran status or any other characteristic protected by federal, state or local law. Click here (******************************************************* **to view the U.S. Pay Transparency Policy,** **here (******************************************************************************************************************* **for federal job applicant notices, and** **here (************************************************************************************************** **to view the California Employee Privacy Notice.**
**Reasonable accommodations are available for applicants with disabilities in all phases of the application and employment process. To request an accommodation please call ************** and choose option 9. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.**
Sallie Mae is proud to be an equal opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, sexual orientation, national origin, age, genetic information, gender identity, disability, Veteran status or any other characteristic protected by federal, state or local law. If you'd like more information about your EEO rights as an applicant, please click **************************************************** ************************************************************************************************************************** Click ************************************************************** to view the U.S. Pay Transparency Policy.
Senior Associate, Data Analytics
Sallie Mae job in Newark, DE
**When you join Sallie Mae, you become a champion for all students.** We're on a mission to power confidence as students begin their unique journey. To help them plan their higher education, successfully finish, and prepare for life after school. To help them Start smart. Learn big.
Students need guidance navigating this important time in their life. They need someone who acknowledges that their education path is unique. They need a partner willing to evolve and not only meet but surpass their expectations. We're changing. Because students need a better way.
We're looking for people who are excited to drive this transformation. To break barriers and think of new ways to adapt, help, and create better experiences for students-and for each other.
This is where diverse backgrounds, beliefs, and perspectives matter. It's where you're empowered to bring your authentic self to work.
Feeling your best allows you to do your best. Our benefits take care of the whole you-from physical and mental to financial and professional. You'll get opportunities to further your education and career, support for you and your family (including your pets!), paid time off to volunteer for the things that matter to you, and more.
We're obsessed with impact and making a real difference. For us, that means putting relationships first, asking "why not?" when tackling challenges, and continuously learning new skills.
Come do more than join something, change something. For students, for future generations, for the future of education.
**What You'll Contribute**
As the Senior Associate, Data Analytics, you will play a key role in supporting analytics for credit underwriting strategy in private student lending. You'll work with team members to develop and test strategies that impact credit underwriting. And you will do it all in a collaborative environment that values your insight, encourages you to dig in, and rewards innovative thinking.
**What You'll Do**
In this role, you will support undergraduate credit underwriting. The role entails supporting strategy enhancements and strategic analytics to help design, implement, and test credit underwriting strategies that drive portfolio performance and growth.
+ Utilize analytics skills and tools to determine opportunities to optimize undergraduate credit acquisition strategies
+ Assess impact of strategic changes
+ Comprehensive reporting on credit and related portfolio metrics to monitor performance of student loan products.
+ Develop insights into drivers of strategy and decision making and provide data driven recommendations to enhance, expand or contract strategic initiatives
+ Create and perpetuate strategy analytics to monitor performance of strategies
+ Based on outcome of validations, create recommendations to enhance, expand or contract strategic initiatives
+ Develop automatic generation of standard updates covering strategy performance metrics
+ Respond to requests for data and analytics needed by senior management team
+ Analyze performance by combination of variables and credit metrics
+ Understand trends and their drivers and communicate relevant trends to management
_The above information is intended to describe the general nature and level of work performed by employees assigned to this job; it is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees in this role._
**What you have**
Minimum: Indicate minimum education, skills and experience required.
+ Bachelor's Degree (Business, Finance, Accounting, Marketing, Mathematics, Statistics) or equivalent work experience.
+ 2-3 years' experience with SAS, SQL,
+ Proficient in Microsoft Suite
+ Strong attention to detail and ability to deliver high-quality work.
+ Excellent communication skills, with the ability to present complex data in a clear and concise manner
+ Demonstrated ability to successfully handle assignments involving complex quantitative analysis and present findings and recommendations to management
+ Strong problem-solving and critical thinking skills.
+ Familiarity with data visualization tools such as Tableau, Power BI, or similar.
+ Ability to adjust to fluctuation workload with the pressure of aggressive deadlines
+ Solid knowledge of financial services industry and the products and services offered
Preferred: Indicate "nice to haves" regarding education, skills, and experience.
+ 3+ years of experience in analytics or related field.
+ Experience with CHAID, decision tree and logistic regression modeling
**The Americans with Disabilities Act**
_The Americans with Disabilities Act of 1990 (ADA) prohibits discrimination by employers, in compensation and employment opportunities, against qualified individuals with disabilities who, with or without reasonable accommodation, can perform the "essential functions" of a job. A function may be essential for any of several reasons, including: the job exists to perform that function, the employee holding the job was hired for his/her expertise in performing the function, or only a limited number of employees are available to perform that function._
**Feeling your best helps you do your best:**
**Our benefits take care of the whole you-so you can build your work around your life (not the other way around!).**
+ Competitive base salaries
+ Bonus incentives
+ Generous PTO, Floating Holidays and 12 Federal Holidays observed
+ Support for financial-well-being and retirement 401k with employer match
+ Comprehensive medical, dental, vision, hospital indemnity, critical illness, pet insurance and more
+ Employer paid short-term/long-term disability and basic life insurance
+ Flexible hybrid working arrangements.
+ Paid parental leave and adoption reimbursement programs
+ Free access to on-site staffed fitness centers (in Delaware) and gym subsidy (for locations outside Delaware)
+ Confidential counseling support (EAP), Health Advocacy services and Wellness program with financial incentives
+ Tuition Reimbursement and Family Scholarship Programs
+ Career development and training opportunities
Not the right fit? Let us know you're interested in a future opportunity by clicking _Introduce Yourself_ in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest!
**Sallie Mae is proud to be an equal opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, sexual orientation, national origin, age, genetic information, gender identity, disability, Veteran status or any other characteristic protected by federal, state or local law. Click here (******************************************************* **to view the U.S. Pay Transparency Policy,** **here (******************************************************************************************************************* **for federal job applicant notices, and** **here (************************************************************************************************** **to view the California Employee Privacy Notice.**
**Reasonable accommodations are available for applicants with disabilities in all phases of the application and employment process. To request an accommodation please call ************** and choose option 9. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.**
Sallie Mae is proud to be an equal opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, sexual orientation, national origin, age, genetic information, gender identity, disability, Veteran status or any other characteristic protected by federal, state or local law. If you'd like more information about your EEO rights as an applicant, please click **************************************************** ************************************************************************************************************************** Click ************************************************************** to view the U.S. Pay Transparency Policy.
Senior Manager, Corporate Development
Sallie Mae job in Newark, DE
**When you join Sallie Mae, you become a champion for all students.** We're on a mission to power confidence as students begin their unique journey. To help them plan their higher education, successfully finish, and prepare for life after school. To help them Start smart. Learn big.
Students need guidance navigating this important time in their life. They need someone who acknowledges that their education path is unique. They need a partner willing to evolve and not only meet but surpass their expectations. We're changing. Because students need a better way.
We're looking for people who are excited to drive this transformation. To break barriers and think of new ways to adapt, help, and create better experiences for students-and for each other.
This is where diverse backgrounds, beliefs, and perspectives matter. It's where you're empowered to bring your authentic self to work.
Feeling your best allows you to do your best. Our benefits take care of the whole you-from physical and mental to financial and professional. You'll get opportunities to further your education and career, support for you and your family (including your pets!), paid time off to volunteer for the things that matter to you, and more.
We're obsessed with impact and making a real difference. For us, that means putting relationships first, asking "why not?" when tackling challenges, and continuously learning new skills.
Come do more than join something, change something. For students, for future generations, for the future of education.
**What You'll Contribute**
The Senior Manager, Corporate Development will support in identifying and evaluating potential business opportunities, developing strategic partnerships, and driving initiatives that contribute to the organization's long-term success.
**What You'll Do**
+ Contribute to the development and execution of the corporate development strategy in alignment with the organization's goals and objectives.
+ Identify and assess potential merger, acquisition, partnership, and investment opportunities to support business growth and expansion.
+ Conduct comprehensive due diligence on potential opportunities, including financial analysis, market research, and risk assessment.
+ Prepare business cases, financial models, and presentations to support decision-making and communicate recommendations to senior leadership.
+ Collaborate with cross-functional teams to evaluate strategic priorities, synergies, and integration plans for potential acquisitions or partnerships.
+ Assist in negotiating and structuring deals, including drafting agreements and coordinating with legal and financial advisors.
_The above information is intended to describe the general nature and level of work performed by employees assigned to this job; it is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees in this role._
**What You Have**
Minimum education, skills and experience required.
+ Strong financial analysis and modeling skills, with a deep understanding of valuation methods, financial statements, and due diligence processes.
+ Excellent business acumen and strategic thinking, with the ability to identify growth opportunities aligned with organizational objectives.
+ Strong negotiation and deal structuring skills, with the ability to navigate complex transactions and achieve favorable outcomes.
+ Solid understanding of market trends, competitive landscapes, and industry dynamics.
+ Excellent analytical and problem-solving abilities, with a keen attention to detail.
+ Exceptional communication and presentation skills, with the ability to effectively communicate complex concepts to diverse audiences.
+ Strong project management and organizational skills, with the ability to prioritize tasks and meet deadlines.
+ High level of professionalism, integrity, and confidentiality in dealing with sensitive information and business matters.
Preferred education, skills, and experience.
+ Bachelor's degree in Finance, or a related field. MBA or advanced degree is preferred.
+ 6+ years of experience in corporate development, mergers and acquisitions, or related roles, with a focus on deal execution.
**The Americans with Disabilities Act**
_The Americans with Disabilities Act of 1990 (ADA) prohibits discrimination by employers, in compensation and employment opportunities, against qualified individuals with disabilities who, with or without reasonable accommodation, can perform the "essential functions" of a job. A function may be essential for any of several reasons, including: the job exists to perform that function, the employee holding the job was hired for his/her expertise in performing the function, or only a limited number of employees are available to perform that function._
**Feeling your best helps you do your best:**
**Our benefits take care of the whole you-so you can build your work around your life (not the other way around!).**
+ Competitive base salaries
+ Bonus incentives
+ Generous PTO, Floating Holidays and 12 Federal Holidays observed
+ Support for financial-well-being and retirement 401k with employer match
+ Comprehensive medical, dental, vision, hospital indemnity, critical illness, pet insurance and more
+ Employer paid short-term/long-term disability and basic life insurance
+ Flexible hybrid working arrangements.
+ Paid parental leave and adoption reimbursement programs
+ Free access to on-site staffed fitness centers (in Delaware) and gym subsidy (for locations outside Delaware)
+ Confidential counseling support (EAP), Health Advocacy services and Wellness program with financial incentives
+ Tuition Reimbursement and Family Scholarship Programs
+ Career development and training opportunities
Not the right fit? Let us know you're interested in a future opportunity by clicking _Introduce Yourself_ in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest!
**Sallie Mae is proud to be an equal opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, sexual orientation, national origin, age, genetic information, gender identity, disability, Veteran status or any other characteristic protected by federal, state or local law. Click here (******************************************************* **to view the U.S. Pay Transparency Policy,** **here (******************************************************************************************************************* **for federal job applicant notices, and** **here (************************************************************************************************** **to view the California Employee Privacy Notice.**
**Reasonable accommodations are available for applicants with disabilities in all phases of the application and employment process. To request an accommodation please call ************** and choose option 9. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.**
Sallie Mae is proud to be an equal opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, sexual orientation, national origin, age, genetic information, gender identity, disability, Veteran status or any other characteristic protected by federal, state or local law. If you'd like more information about your EEO rights as an applicant, please click **************************************************** ************************************************************************************************************************** Click ************************************************************** to view the U.S. Pay Transparency Policy.
Dialer Administrator
Sallie Mae Inc. (SLM Corp job in New Castle, DE
When you join Sallie Mae, you become a champion for all students. We're on a mission to power confidence as students begin their unique journey. To help them plan their higher education, successfully finish, and prepare for life after school. To help them Start smart. Learn big.
Students need guidance navigating this important time in their life. They need someone who acknowledges that their education path is unique. They need a partner willing to evolve and not only meet but surpass their expectations. We're changing. Because students need a better way.
We're looking for people who are excited to drive this transformation. To break barriers and think of new ways to adapt, help, and create better experiences for students-and for each other.
This is where diverse backgrounds, beliefs, and perspectives matter. It's where you're empowered to bring your authentic self to work.
Feeling your best allows you to do your best. Our benefits take care of the whole you-from physical and mental to financial and professional. You'll get opportunities to further your education and career, support for you and your family (including your pets!), paid time off to volunteer for the things that matter to you, and more.
We're obsessed with impact and making a real difference. For us, that means putting relationships first, asking "why not?" when tackling challenges, and continuously learning new skills.
Come do more than join something, change something. For students, for future generations, for the future of education.
What You'll Contribute
The Associate, Business Operations (Dialer Analyst) will collaborate with the Business Operations Team and various cross-functional teams to ensure smooth operations and contribute to process improvements through the analyzation and presentation of data.
What You'll Do
* Execute daily and scheduled dialer campaigns, ensuring accuracy and compliance with operational guidelines.
* Monitor campaign performance, analyzing KPIs and identifying opportunities to improve contact rates and efficiency.
* Provide detailed performance reports and recommendations to the Dialer Team Manager and leadership team.
* Partner with cross-functional teams to adjust campaigns in real time based on business needs.
* Assist in implementing new dialer initiatives, contributing to testing, documentation, and post launch review.
* Maintain accurate campaign documentation, including setup configurations and procedural updates.
* Identify potential operational risks or bottlenecks and promptly escalate to management.
* Support continuous improvement by suggesting enhancements to workflows, reporting, and automation opportunities.
The above information is intended to describe the general nature and level of work performed by employees assigned to this job; it is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees in this role.
What you have
Minimum: Minimum education, skills and experience required.
* 3 + years of experience working with the execution and monitoring of dialer campaigns.
* Proven ability to analyze campaign performance data and provide actionable insights.
* Strong problem-solving skills, with the ability to identify and troubleshoot operational issues.
* Excellent written and verbal communication skills for working with peers and cross-functional teams.
* Highly detail-oriented, with a strong focus on accuracy and quality in all work.
* Proficient in business software and tools, such as Microsoft Office Suite, data reporting tools, and productivity platforms.
* Working knowledge of industry-specific regulations and compliance requirements.
Preferred: "Nice to haves" regarding education, skills, and experience.
* Bachelor's degree in business administration, Data Analytics, Operations Management, or a related field.
* Experience supporting dialer conversions or system migrations.
* Background in business operations, process improvement, or similar roles.
Core Competencies
* Analytical Mindset - Comfortable interpreting data, identifying trends, and translating numbers into actionable recommendations.
* Conscientious Execution - Takes ownership of work, double-checks for accuracy, and consistently meets deadlines.
* Process Discipline - Follows established procedures while also seeking opportunities for improvement.
* Adaptability - Responds quickly to changing priorities and business needs without sacrificing quality.
* Collaboration - Works effectively with team members, peers, and other departments to achieve shared goals.
* Regulatory Awareness - Understands and adheres to applicable compliance requirements in all dialer operations.
The Americans with Disabilities Act
The Americans with Disabilities Act of 1990 (ADA) prohibits discrimination by employers, in compensation and employment opportunities, against qualified individuals with disabilities who, with or without reasonable accommodation, can perform the "essential functions" of a job. A function may be essential for any of several reasons, including: the job exists to perform that function, the employee holding the job was hired for his/her expertise in performing the function, or only a limited number of employees are available to perform that function.
Feeling your best helps you do your best:
Our benefits take care of the whole you-so you can build your work around your life (not the other way around!).
* Competitive base salaries
* Bonus incentives
* Generous PTO, Floating Holidays and 12 Federal Holidays observed
* Support for financial-well-being and retirement 401k with employer match
* Comprehensive medical, dental, vision, hospital indemnity, critical illness, pet insurance and more
* Employer paid short-term/long-term disability and basic life insurance
* Flexible hybrid working arrangements.
* Paid parental leave and adoption reimbursement programs
* Free access to on-site staffed fitness centers (in Delaware) and gym subsidy (for locations outside Delaware)
* Confidential counseling support (EAP), Health Advocacy services and Wellness program with financial incentives
* Tuition Reimbursement and Family Scholarship Programs
* Career development and training opportunities
Not the right fit? Let us know you're interested in a future opportunity by clicking Introduce Yourself in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest!
Sallie Mae is proud to be an equal opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, sexual orientation, national origin, age, genetic information, gender identity, disability, Veteran status or any other characteristic protected by federal, state or local law. Click here to view the U.S. Pay Transparency Policy, here for federal job applicant notices, and here to view the California Employee Privacy Notice.
Reasonable accommodations are available for applicants with disabilities in all phases of the application and employment process. To request an accommodation please call ************** and choose option 9. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
Auto-ApplySenior Engineer - Network Infrastructure Design
Sallie Mae job in Newark, DE
**When you join Sallie Mae, you become a champion for all students.** We're on a mission to power confidence as students begin their unique journey. To help them plan their higher education, successfully finish, and prepare for life after school. To help them Start smart. Learn big.
Students need guidance navigating this important time in their life. They need someone who acknowledges that their education path is unique. They need a partner willing to evolve and not only meet but surpass their expectations. We're changing. Because students need a better way.
We're looking for people who are excited to drive this transformation. To break barriers and think of new ways to adapt, help, and create better experiences for students-and for each other.
This is where diverse backgrounds, beliefs, and perspectives matter. It's where you're empowered to bring your authentic self to work.
Feeling your best allows you to do your best. Our benefits take care of the whole you-from physical and mental to financial and professional. You'll get opportunities to further your education and career, support for you and your family (including your pets!), paid time off to volunteer for the things that matter to you, and more.
We're obsessed with impact and making a real difference. For us, that means putting relationships first, asking "why not?" when tackling challenges, and continuously learning new skills.
Come do more than join something, change something. For students, for future generations, for the future of education.
**What You'll Contribute**
We're seeking a senior-level engineer to lead the design and modernization of enterprise network and cloud infrastructure. This role will focus on campus networking, SD-WAN, wireless networks, and advanced AWS and Azure networking capabilities.
**What You'll Do**
+ Design and implement scalable network infrastructure across campus and hybrid cloud environments.
+ Lead modernization of wireless and SD-WAN platforms across multiple sites.
+ Plan and manage AWS networking components including Transit Gateway, VPC, VPN, and security groups.
+ Plan and manage Azure networking components including VPN Gateway and ExpressRoute.
+ Engineer and maintain Palo Alto firewalls including GlobalProtect, Panorama, and HA clusters.
+ Collaborate with cross-functional teams to align network solutions with business and security requirements.
+ Develop and maintain network documentation, diagrams, and operational procedures.
+ Support audit responses and technical documentation for infrastructure components.
_The above information is intended to describe the general nature and level of work performed by employees assigned to this job; it is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees in this role._
**What You Have**
Minimum education, skills and experience required.
+ 6+ years in network and cloud infrastructure engineering.
+ Expertise in campus networking, SD-WAN, and enterprise wireless deployments.
+ Deep experience with AWS networking (Transit Gateway, VPC, VPN, security groups).
+ Strong experience with Azure networking (VPN Gateway, ExpressRoute).
+ Advanced knowledge of Palo Alto firewall engineering and GlobalProtect VPN.
+ Proficiency in network segmentation, routing protocols, and access control.
+ Strong documentation and cross-functional collaboration skills.
Preferred education, skills, and experience.
+ Bachelor's degree in Computer Science, Engineering, or equivalent practical experience.
+ AWS Certified Solutions Architect
+ Azure Network Engineer Associate
+ PCNSE (Palo Alto Networks Certified Network Security Engineer)
+ CCNP or equivalent
**The Americans with Disabilities Act**
_The Americans with Disabilities Act of 1990 (ADA) prohibits discrimination by employers, in compensation and employment opportunities, against qualified individuals with disabilities who, with or without reasonable accommodation, can perform the "essential functions" of a job. A function may be essential for any of several reasons, including: the job exists to perform that function, the employee holding the job was hired for his/her expertise in performing the function, or only a limited number of employees are available to perform that function._
**Feeling your best helps you do your best:**
**Our benefits take care of the whole you-so you can build your work around your life (not the other way around!).**
+ Competitive base salaries
+ Bonus incentives
+ Generous PTO, Floating Holidays and 12 Federal Holidays observed
+ Support for financial-well-being and retirement 401k with employer match
+ Comprehensive medical, dental, vision, hospital indemnity, critical illness, pet insurance and more
+ Employer paid short-term/long-term disability and basic life insurance
+ Flexible hybrid working arrangements.
+ Paid parental leave and adoption reimbursement programs
+ Free access to on-site staffed fitness centers (in Delaware) and gym subsidy (for locations outside Delaware)
+ Confidential counseling support (EAP), Health Advocacy services and Wellness program with financial incentives
+ Tuition Reimbursement and Family Scholarship Programs
+ Career development and training opportunities
Not the right fit? Let us know you're interested in a future opportunity by clicking _Introduce Yourself_ in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest!
**Sallie Mae is proud to be an equal opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, sexual orientation, national origin, age, genetic information, gender identity, disability, Veteran status or any other characteristic protected by federal, state or local law. Click here (******************************************************* **to view the U.S. Pay Transparency Policy,** **here (******************************************************************************************************************* **for federal job applicant notices, and** **here (************************************************************************************************** **to view the California Employee Privacy Notice.**
**Reasonable accommodations are available for applicants with disabilities in all phases of the application and employment process. To request an accommodation please call ************** and choose option 9. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.**
Sallie Mae is proud to be an equal opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, sexual orientation, national origin, age, genetic information, gender identity, disability, Veteran status or any other characteristic protected by federal, state or local law. If you'd like more information about your EEO rights as an applicant, please click **************************************************** ************************************************************************************************************************** Click ************************************************************** to view the U.S. Pay Transparency Policy.
Manager, Strategic Finance Project Management
Sallie Mae job in Newark, DE
**When you join Sallie Mae, you become a champion for all students.** We're on a mission to power confidence as students begin their unique journey. To help them plan their higher education, successfully finish, and prepare for life after school. To help them Start smart. Learn big.
Students need guidance navigating this important time in their life. They need someone who acknowledges that their education path is unique. They need a partner willing to evolve and not only meet but surpass their expectations. We're changing. Because students need a better way.
We're looking for people who are excited to drive this transformation. To break barriers and think of new ways to adapt, help, and create better experiences for students-and for each other.
This is where diverse backgrounds, beliefs, and perspectives matter. It's where you're empowered to bring your authentic self to work.
Feeling your best allows you to do your best. Our benefits take care of the whole you-from physical and mental to financial and professional. You'll get opportunities to further your education and career, support for you and your family (including your pets!), paid time off to volunteer for the things that matter to you, and more.
We're obsessed with impact and making a real difference. For us, that means putting relationships first, asking "why not?" when tackling challenges, and continuously learning new skills.
Come do more than join something, change something. For students, for future generations, for the future of education.
**What You'll Contribute**
The Manager, Strategic Finance Project Management will be responsible for overseeing the planning, execution, and successful completion of projects within the Finance organization. You will work closely with cross-functional teams, manage project resources, and ensure projects are delivered on time, within budget, and meet quality standards.
**What You'll Do**
+ Coordinate and manage project activities, ensuring tasks are completed on time and within budget, and that project milestones are met.
+ Provide clear direction and guidance to project team members, fostering a collaborative and high-performing project team culture.
+ Communicate effectively with internal and external stakeholders, ensuring project objectives, requirements, and expectations are understood and met.
+ Identify and allocate project resources, including personnel, budget, and equipment, to ensure efficient and effective project execution.
+ Identify project risks and develop mitigation strategies to minimize potential issues and ensure project success.
+ Implement quality control measures to ensure project deliverables meet established standards and client requirements.
_The above information is intended to describe the general nature and level of work performed by employees assigned to this job; it is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees in this role._
**What You Have**
Minimum education, skills and experience required.
+ Strong knowledge and understanding of project management principles, methodologies, and best practices.
+ Proven ability to lead and motivate project teams, fostering collaboration and achieving project goals.
+ Excellent verbal and written communication skills, with the ability to effectively communicate with diverse stakeholders at various levels of the organization.
+ Strong analytical and problem-solving abilities, with the capacity to identify issues and implement effective solutions.
+ Excellent organizational and time management skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
+ Comfortable working in a fast-paced environment with changing priorities and able to quickly adapt to new situations.
+ Proficient in project management software tools and applications.
Preferred education, skills, and experience.
+ Bachelor's degree in business administration, project management, or a related field. A Master's degree is a plus.
+ 5+ years of experience in project management, with demonstrated experience in leading and delivering projects successfully.
**The Americans with Disabilities Act**
_The Americans with Disabilities Act of 1990 (ADA) prohibits discrimination by employers, in compensation and employment opportunities, against qualified individuals with disabilities who, with or without reasonable accommodation, can perform the "essential functions" of a job. A function may be essential for any of several reasons, including: the job exists to perform that function, the employee holding the job was hired for his/her expertise in performing the function, or only a limited number of employees are available to perform that function._
**Feeling your best helps you do your best:**
**Our benefits take care of the whole you-so you can build your work around your life (not the other way around!).**
+ Competitive base salaries
+ Bonus incentives
+ Generous PTO, Floating Holidays and 12 Federal Holidays observed
+ Support for financial-well-being and retirement 401k with employer match
+ Comprehensive medical, dental, vision, hospital indemnity, critical illness, pet insurance and more
+ Employer paid short-term/long-term disability and basic life insurance
+ Flexible hybrid working arrangements.
+ Paid parental leave and adoption reimbursement programs
+ Free access to on-site staffed fitness centers (in Delaware) and gym subsidy (for locations outside Delaware)
+ Confidential counseling support (EAP), Health Advocacy services and Wellness program with financial incentives
+ Tuition Reimbursement and Family Scholarship Programs
+ Career development and training opportunities
Not the right fit? Let us know you're interested in a future opportunity by clicking _Introduce Yourself_ in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest!
**Sallie Mae is proud to be an equal opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, sexual orientation, national origin, age, genetic information, gender identity, disability, Veteran status or any other characteristic protected by federal, state or local law. Click here (******************************************************* **to view the U.S. Pay Transparency Policy,** **here (******************************************************************************************************************* **for federal job applicant notices, and** **here (************************************************************************************************** **to view the California Employee Privacy Notice.**
**Reasonable accommodations are available for applicants with disabilities in all phases of the application and employment process. To request an accommodation please call ************** and choose option 9. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.**
Sallie Mae is proud to be an equal opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, sexual orientation, national origin, age, genetic information, gender identity, disability, Veteran status or any other characteristic protected by federal, state or local law. If you'd like more information about your EEO rights as an applicant, please click **************************************************** ************************************************************************************************************************** Click ************************************************************** to view the U.S. Pay Transparency Policy.
Internal Auditor- Information Technology (IT)
Chesterbrook, PA job
Vanguard's Internal Audit and SOX department has an exciting opportunity for an Internal Auditor- Information Technology (IT) on our Global Technology Audit Services (GTAS) Team. In this role, you will complete risk-based audit and consulting engagements to evaluate management's internal controls and influence senior levels of management to take action to improve the control environment. You will collaborate with collaborator groups across divisions and be instrumental in completing the audit coverage strategy for technology risks and controls for a variety of IT platforms and functions. You will have the opportunity to build strong relationships with audit and technology leaders while continuing to grow your technology acumen.
Responsibilities:
Perform complex work for risk-based audits and consulting engagements (including research, evaluation and analysis, testing and reporting) on topics related to risk, governance, process, technology, controls, and operating practices of assigned engagements.
Communicate with various levels of management (department and client) to discuss engagement progress and results. Identify opportunities to strengthen processes and controls for related remediation efforts. Effectively build relationships with process owners and management.
Participate in client discussions throughout the engagement and execute audit and consulting work, including assessment of risk and effectiveness of controls based on relevant knowledge and experience. Encourage healthy debate and collaboration among the audit team.
Prepare and deliver high-quality internal work papers and client facing deliverables such as process/control narratives, flowcharts, testing documentation, conclusions, recommendations and audit report findings to be shared with the audit team and clients. Apply relevant industry acumen including best practices, established standards, and global impact considerations in order to provide recommendations to IT management.
Act as a mentor to less experienced auditors by coaching on internal audit processes and methodology as well as business lines and supporting technology.
Participate in special projects and department initiatives, as needed.
Requirements:
Undergraduate degree or equivalent combination of training and experience. IT degree or concentration preferred.
Minimum of three years in related industry with a minimum of 1-2 years of IT operational/internal audit, IT risk, or IT controls experience required.
AWS Cloud Practitioner is preferred.
Hybrid position requiring proximity to Chesterbrook, PA office.
Special Factors
Sponsorship
Vanguard is not offering visa sponsorship for this position.
About Vanguard
At Vanguard, we don't just have a mission-we're on a mission.
To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.
How We Work
Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.
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