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Employee reviews

3.17/5

Out of 6 Navient reviews, 33% were positive.

5 stars

4 stars

3 stars

2 stars

1 star

Based on 6 ratings

Overall rating
3.2
Salary and benefits
3.0
Diversity and inclusion
2.0
Career opportunities
1.0
Management
3.0
Work environment
2.0
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Navient reviews

Employee reviews
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3.0
A zippia user wrote a review on Apr 2024
Pros of working at Navient

Definitely had 40 hrs a week

Cons of working at Navient

Your disposable

Navient benefits

Bonus for call handling, I had a great manager

What do you like best about Navient's CEO and the leadership team?

Dawn Prouty was a great caring manager.

How would you improve Navient's culture?

I would have 3 stroke rule instead of oops your fired

How did you prepare for the Navient interview?

Studied up on company, refreshed my resume and was myself

What brings you the most joy at Navient?

I loved helping the customers

What's the diversity at Navient like?

While they hired different people we were all disposable

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3.0
A zippia user wrote a review on May 2021
Pros of working at Navient

The people, the pay

Cons of working at Navient

The stress, the management style, the expectations for meeting metics

Navient benefits

The opportunity to earn a monthly bonus

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4.0
A zippia user wrote a review on Jun 2020
Pros of working at Navient

I liked the call center environment and helping customers.

Cons of working at Navient

No longer employed here.

Navient benefits

Monthly incentive

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2.0
A zippia user wrote a review on Feb 2021
Pros of working at Navient

Job wasn’t too hard it was just over stimulating

Cons of working at Navient

The management

Navient benefits

Healthcare 401k

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2.0
A zippia user wrote a review on May 2021
Pros of working at Navient

There was always resources to help you

Cons of working at Navient

The "we suffer together" mentality.

Navient benefits

Pay

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5.0
A zippia user wrote a review on Aug 2021
Pros of working at Navient

I like the opportunity for Career growth

Cons of working at Navient

I’ve got nothing bad to say about them

Navient benefits

Pto accumulation

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3.0
A zippia user wrote a review on May 2021
Pros of working at Navient

The people, the pay

Cons of working at Navient

The stress, the management style, the expectations for meeting metics

Navient benefits

The opportunity to earn a monthly bonus

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2.0
A zippia user wrote a review on Feb 2021
Pros of working at Navient

Job wasn’t too hard it was just over stimulating

Cons of working at Navient

The management

Navient benefits

Healthcare 401k

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Rate Navient's encouragement of employee feedback.

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Zippia score

Navient salaries

8.2
Salary score
The national average salary for a Navient employee in the United States is $42,771 per year or $21 per hour. Employees in the top 10 percent can make over $73,000 per year, while employees at the bottom 10 percent earn less than $25,000 per year.

Navient demographics summary

9.8
Diversity score
We calculated the diversity score of companies by measuring multiple factors, including the ethnic background, gender identity, and language skills of their workforce

Navient financial performance

9.6
Performance score
We calculated the performance score of companies by measuring multiple factors, including revenue, longevity, and stock market performance.

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