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Average Navient customer service representative salary

$15.51hourly

$33,401 yearly

Entry-level Navient customer service representative salary
$27,000 yearly
Updated April 5, 2024

How much does Navient pay customer service representatives?

The average salary for Navient customer service representatives is $33,401 per year. Navient customer service representative salaries range between $27,000 to $40,000 per year. Navient customer service representatives earn 4% more than the national average salary for customer service representatives of $32,260.

Location impacts how much a customer service representative at Navient can expect to make. Customer service representatives at Navient make the most in Washington, DC, San Francisco, CA, and Juneau, AK.

How much does Navient pay customer service representatives by location?

Navient pays customer service representatives the most in Washington, DC, San Francisco, CA, and Juneau, AK. Additionally, cities like Urban Honolulu and Boston also report highly competitive salaries for customer service representatives at Navient.

Customer service representative Navient salary by location

RankCityAvg. salaryHourly rate
1Washington, DC$37,283$17.92
2San Francisco, CA$37,162$17.87
3Juneau, AK$36,525$17.56
4Urban Honolulu, HI$35,790$17.21
5Boston, MA$35,787$17.21
6Saint Paul, MN$35,580$17.11
7Salem, OR$35,419$17.03
8Horseheads, NY$34,541$16.61
9Denver, CO$34,456$16.57
10Phoenix, AZ$34,101$16.39

Highest-paid Navient customer service representatives by job level

RankJob titleAverage salaryHourly rateJob openings
1Customer Service Expert$104,619$50-
2Customer Relationship Specialist$84,129$40-
3Customer Account Executive$83,090$40-
4Customer Service Executive$81,660$39-
5Customer Care Executive$81,264$39-
6Customs Consultant$78,875$38-
7Customer Liaison$78,509$38-
8Outbound Sales Representative$76,664$37-
9Telephone Service Adviser$75,293$36-
10Customer Support Executive$72,154$35-

Customer service representative salary at Navient competitors

RankCompanyAverage salaryHourly rateJob openings
1The Vanguard Group$36,413$1818
2NCO Group$35,780$17-
3Stifel Financial$35,242$1726
4CME Group$33,513$16-
5PHEAA$32,572$163
6MOHELA$32,562$16-
7Ocwen Financial$32,235$16-
8Delta Management Associates$31,968$15-
9Financial Asset Management Systems$31,864$15-
10Diversified Consultants$31,824$15-
11Premiere Credit of North America$31,802$15-
12National Enterprise Systems$31,792$15-
13United Collection Bureau$31,786$15-
14Pioneer Credit Recovery - A Navient$31,783$15-
15CBE Companies$31,776$152
16Credit Acceptance$31,209$15-
17Applied Card Systems$31,124$15-
18Green Dot$30,867$156
19Primerica$30,671$1510
20Hellman & Friedman$27,140$13-

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