Navigator jobs near me - 85 jobs

Job Title: Patient Access Navigator Hours: 40 hours per week; Monday through Friday from 11:30 AM to 8:00 PM (EST) Requirements: 3 weeks of full-time training is required from 8:00 AM to 4:30 PM This role focuses on activities related to revenue cycle operations such as billing, collections, and payment processing. In addition, this role focuses on performing the following Patient Access duties: Performs the administrative and financial-clearance duties necessary to facilitate the procurement of clinical services by patients. Collects patient's necessary demographic and financial information from physician offices, acute-care entities, or the patients themselves, schedules services for patients, and handles referrals from primary care doctors to ensure patients are scheduled for recommended appointments/procedures, etc. An organizational related support or service (administrative or clerical) role or a role that focuses on support of daily business activities (e.g., technical, clinical, non-clinical) operating in a “hands on” environment. The majority of time is spent in the delivery of support services or activities, typically under supervision. An entry level role that typically requires little to no prior knowledge or experience, work is routine or follows standard procedures, work is closely supervised, and communicates information that requires little explanation or interpretation. Job Overview Under the direction of the Pre-Services Revenue Cycle Leadership, the position supports Revenue Cycle workflows such as but not limited to Front End Patient Support, Scheduling, Pre-Registration, Referrals and Authorization. The position works within Revenue Cycle as well as other service lines throughout Tufts Medicine to create a system of quality health care. Responsible for assuring that standard process discipline is adhered to. Ensures a high-performance work team is developed through training, coaching, mentoring and bi-monthly meetings. Maintaining a high standard of quality care by achieving set internal department KPIs/metrics. Responsible for supporting inbound and outbound call volume, completing pre-registrations, sending/receiving MyTuftsMed portal messages, support Epic appointment and patient workqueues, generate and finalize patient estimates, receiving and transcribing hospital-based orders, obtaining referrals and authorizations, collections of copays, deductible and/or co insurances. Job Description Minimum Qualifications: 1. Minimum High School Diploma or Equivalent Preferred Qualifications: 1. Experience in insurance, managed care, private physician's office practice or hospital registration setting 2. Revenue Cycle, Patient Access or Pre-Services experience Duties and Responsibilities: The duties and responsibilities listed below are intended to describe the general nature of work and are not intended to be an all-inclusive list. Other duties and responsibilities may be assigned. 1. Utilizes effective customer service etiquette and skills in all phases of telephone communications. 2. Obtains accurate demographic, financial and clinical information from patients/guarantors. 3. Understands and demonstrates knowledge of basic medical terminology. 4. Meets or exceeds patient handling, speed to answer, first patient one call resolution, hold time quality metrics within the context of excellent customer satisfaction and minimal error rate. 5. Maintains a basic knowledge of billing, understands eligibility, referrals, pre-authorization, broad scope of benefits, policy number requirements, subscriber vs. guarantor, and order of insurances. 6. Possess a solid understanding regarding specific instructions associated with various appointment types and procedures. 7. Responds to telephone or electronic inquiries from patients, physicians, employees regarding registration, appointments, patient estimates, provider messages and other services. 8. Generates patient estimates and attempt to collect estimated amounts due prior to date of service and create a hospital account note to support your work. 9. Works to resolve all caller inquiries and issues and demonstrates ability to transfer calls by following customer service guidelines. 10. Accurately and promptly schedules, reschedules, and cancels appointments to maximize resource utilization for optimum efficiency. 11. Instructs patients in preparation of visit by providing any preparation, location and other general information in a professional and courteous manner. 12. Utilizes information systems/tools, such as Epic, Vyne/Trace, Microsoft Teams, Amazon Connect/AWS. 13. Consistently provides the highest level of customer service when interfacing with patients, co-workers, referring physicians and all internal departments and external customers. 14. Participates in the achievement of personal and departmental goals and initiatives. 15. Actively contributes to positive morale and teamwork; supports changes and initiatives and demonstrates good communication skills. Physical Requirements: 1. Frequent sitting, occasional standing & walking. Mental requirements will be intense at times with involvement in many concurrent multi-faceted projects 2. Requires manual dexterity using fine hand manipulation to operate a computer keyboard and related equipment 3. Requires ability to see computer screens, monitoring equipment and reports Skills & Abilities: 1. Knowledge of Medical Terminology, CPT and ICD-10 codes 2. Significant knowledge of Medicare, Medicaid, and third-party payer billing guidelines, compliance, and regulations 3. Knowledge of Epic Cadence, Vyne/Trace, Microsoft Teams, Amazon Connect/AWS 4. Proven analytical and critical-thinking skills, as well as strong decision-making, required to synthesize complex data sets. 5. Interpret qualitative and quantitative data and trends to implement recommendations, resulting in measurable performance improvement and successful organizational change. 6. Ability to collaborate with those within, as well as outside of Revenue Cycle to understand challenges, and adapt methodologies and approaches to ensure results align with Tufts Medicine's objectives. 7. Ability to successfully build relationships with all team members. 8. Strong oral, written and interpersonal communication skills. 9. Ability to work in a complex environment with frequent changes. 10. Excellent organizational skills required with attention to detail. At Tufts Medicine, we want every individual to feel valued for the skills and experience they bring. Our compensation philosophy is designed to offer fair, competitive pay that attracts, retains, and motivates highly talented individuals, while rewarding the important work you do every day. The base pay ranges reflect the minimum qualifications for the role. Individual offers are determined using a comprehensive approach that considers relevant experience, certifications, education, skills, and internal equity to ensure compensation is fair, consistent, and aligned with our business goals. Beyond base pay, Tufts Medicine provides a comprehensive Total Rewards package that supports your health, financial security, and career growth-one of the many ways we invest in you so you can thrive both at work and outside of it. Pay Range: $20.12 - $25.15

Why Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection-between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role We are a startup with a big vision and your role will be essential to our success. You'll be granted an unparalleled level of responsibility, as your efforts will literally define how many kids we are able to treat. You'll work hand-in-hand with our team to facilitate admission for hundreds of at-risk youth. You'll obsess (in a healthy way) over ensuring that every possible patient and family member feel taken care of by Charlie Health's admissions team. This position is highly interactive and serves as a critical part of aiding our patients, as you will be their first introduction to Charlie Health. The admissions team ensures that all admissions processes are completed within the designated time and documentation is professionally presented. Our team is composed of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. We are looking for a candidate who is inspired by our mission and excited by the opportunity to increase access to mental health care that will impact millions of lives in a profound way. As a pivotal member of our startup, your role is integral to our vision. Your responsibilities are not just operational but directly tied to our core mission - increasing the number of young people we can treat. You'll be responsible for meeting and exceeding specific admission quotas, actively driving our patient outreach and acquisition efforts. This role requires a proactive approach to engaging potential patients and families, ensuring a seamless admissions process, and adhering to strict timelines and documentation standards. Your performance will be measured against key KPIs, including admission rates, patient satisfaction scores, and time-to-admission metrics. Responsibilities Ensure a supportive, positive experience for clients and referral sources / external providers Work directly with clients, families, and referral sources to understand their needs and preferences Make accurate and timely outbound referrals for who are not admitted to Charlie Health Collaborate closely with internal stakeholders at Charlie Health (e.g., clinical team, admissions team) as needed to fulfill job responsibilities Document all client and referral source interactions in the electronic record system Work closely with the Clinical Outreach and Partnerships teams to build a deep understanding of referral sources and the services they provide Function as a liaison between Charlie Health and partners to ensure all ongoing needs are met and the client experience remains at the center Adhere to stated policies and procedures and achieve performance metrics goals Qualifications Bachelor's degree in health sciences, communications, psychology, social work, or related field 1-2 years of relevant work experience (e.g., experience in healthcare, preferably in customer / patient-facing roles such as case management, discharge planning, referral relations, admissions, or outreach) Strong interpersonal, relationship-building and listening skills Metrics- and results-oriented mindset, with experience working against concrete targets Met or exceeded KPIs in previous roles Excellent written and verbal communication skills Extreme organization and attention to detail Work authorized in the United States and native or bilingual English proficiency Ability to thrive in a fast-paced environment and learn quickly Proficient in Salesforce and Google Suite/MS Office Must be based in Eugene, Oregon, or within a commutable distance Benefits Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here. Additional Information Please note that this role is not available to candidates in Alaska, Maine, Washington DC, New Jersey, California, New York, Massachusetts, Connecticut, Colorado, Washington State, Oregon, or Minnesota. The total target base compensation for this role will be between $45,000 and $52,500 per year at the commencement of employment. In addition to base compensation, this role offers a target performance-based bonus. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Our Values Connection: Care deeply & inspire hope. Congruence: Stay curious & heed the evidence. Commitment: Act with urgency & don't give up. Please do not call our public clinical admissions line in regard to this or any other job posting. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: ******************************************************* Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent *********************** email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By clicking "Submit application" below, you agree to Charlie Health's Privacy Policy and Terms of Service. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Why Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection-between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role We are a startup with a big vision and your role will be essential to our success. You'll be granted an unparalleled level of responsibility, as your efforts will literally define how many kids we are able to treat. You'll work hand-in-hand with our team to facilitate admission for hundreds of at-risk youth. You'll obsess (in a healthy way) over ensuring that every possible patient and family member feel taken care of by Charlie Health's admissions team. This position is highly interactive and serves as a critical part of aiding our patients, as you will be their first introduction to Charlie Health. The admissions team ensures that all admissions processes are completed within the designated time and documentation is professionally presented. Our team is composed of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. We are looking for a candidate who is inspired by our mission and excited by the opportunity to increase access to mental health care that will impact millions of lives in a profound way. As a pivotal member of our startup, your role is integral to our vision. Your responsibilities are not just operational but directly tied to our core mission - increasing the number of young people we can treat. You'll be responsible for meeting and exceeding specific admission quotas, actively driving our patient outreach and acquisition efforts. This role requires a proactive approach to engaging potential patients and families, ensuring a seamless admissions process, and adhering to strict timelines and documentation standards. Your performance will be measured against key KPIs, including admission rates, patient satisfaction scores, and time-to-admission metrics. Responsibilities Ensure a supportive, positive experience for clients and referral sources / external providers Work directly with clients, families, and referral sources to understand their needs and preferences Make accurate and timely outbound referrals for who are not admitted to Charlie Health Collaborate closely with internal stakeholders at Charlie Health (e.g., clinical team, admissions team) as needed to fulfill job responsibilities Document all client and referral source interactions in the electronic record system Work closely with the Clinical Outreach and Partnerships teams to build a deep understanding of referral sources and the services they provide Function as a liaison between Charlie Health and partners to ensure all ongoing needs are met and the client experience remains at the center Adhere to stated policies and procedures and achieve performance metrics goals Qualifications Bachelor's degree in health sciences, communications, psychology, social work, or related field 1-2 years of relevant work experience (e.g., experience in healthcare, preferably in customer / patient-facing roles such as case management, discharge planning, referral relations, admissions, or outreach) Strong interpersonal, relationship-building and listening skills Metrics- and results-oriented mindset, with experience working against concrete targets Met or exceeded KPIs in previous roles Excellent written and verbal communication skills Extreme organization and attention to detail Work authorized in the United States and native or bilingual English proficiency Ability to thrive in a fast-paced environment and learn quickly Proficient in Salesforce and Google Suite/MS Office Must be based in Eugene, Oregon, or within a commutable distance Benefits Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here. Additional Information Please note that this role is not available to candidates in Alaska, Maine, Washington DC, New Jersey, California, New York, Massachusetts, Connecticut, Colorado, Washington State, Oregon, or Minnesota. The total target base compensation for this role will be between $45,000 and $52,500 per year at the commencement of employment. In addition to base compensation, this role offers a target performance-based bonus. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Our Values Connection: Care deeply & inspire hope. Congruence: Stay curious & heed the evidence. Commitment: Act with urgency & don't give up. Please do not call our public clinical admissions line in regard to this or any other job posting. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: ******************************************************* Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent *********************** email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By clicking "Submit application" below, you agree to Charlie Health's Privacy Policy and Terms of Service. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Use Your Experience to Truly Make a Difference! Join the Master•Care Team as a Remote Care Navigator Master•Care, Inc. is a Managed Services Organization (MSO) created exclusively to bridge medical and non-medical services under California's CalAIM program. Enhanced Care Management, Housing Navigation, and Nursing Facility Transition are just a few of the services we provide. Master•Care is currently seeking a Remote Care Navigator (RCN) to support our Care Navigation and Quality Teams. While this role is remote, preference will be given to candidates located in the Sacramento area due to periodic in-person meetings and collaboration. POSITION SUMMARY A Master•Care Remote Care Navigator serves as a secondary point of contact and provides in-office and virtual support to assigned patients and Field Care Navigators. The RCN is consistently available by phone and electronic communication to support patients, families, providers, and internal teams. This role requires a welcoming, calm, and empathetic approach, strong communication skills, and the ability to manage expectations while supporting patient-centered goals outlined in the Master•Care Plan. The RCN works closely with the Quality Team Manager and Care Navigation team to ensure productive outcomes and compliance. This position is primarily remote, with occasional travel required for company meetings. Duties and Responsibilities -Serve as a consistent remote point of contact for regionally assigned patients -Provide in-office and virtual support to Field Care Navigators -Answer phones and written inquiries with professionalism, empathy, and efficiency -Conduct virtual meetings and assessments with patients and Field Care Navigators as needed -Coordinate patient updates and changes with the Care Navigation team -Document patient-centered goals and progress in Master•Care systems and MCP portals -Assist with referrals to other CalAIM services -Communicate with providers regarding patient needs as required -Manage patient and family expectations through clear and compassionate communication -Foster strong professional relationships with patients, providers, and community resources -Work collaboratively with executive leadership, clinical teams, and care navigation staff -Ensure compliance with applicable laws, regulations, and managed care standards -Properly handle and safeguard personal health information -Maintain a professional, organized, and respectful work environment Skills and Specifications -Excellent customer service and communication skills -Ability to remain calm and empathetic in difficult situations -Strong attention to detail and quality control -Hands-on experience in customer service or support roles -Proficiency with web-based technology and Microsoft Office -Organized, punctual, and efficient -Maintains a professional demeanor -Bilingual or multilingual skills are preferred but not required Education and Qualifications -Experience in healthcare, care coordination, social services, or customer support preferred -Ability to perform the physical demands of the position, including: -Lifting, pushing, or pulling a minimum of 10 lbs -Bending, reaching, and navigating stairs -Sitting and/or standing for extended periods -Some travel may be required for company meetings Benefits Competitive pay (DOE) Medical, Dental, Vision, Life Insurance 401(k) Paid Time Off (PTO)

Part-time Description About the Job: Chronic Care Management Specialist - Medical Assistant Job Type: Full-time. NOT A REMOTE POSITION. MUST BE ABLE TO WORK FROM OUR LOCATION IN Raleigh, NC. MONDAY THROUGH FRIDAY - Future weekends. Description: Specialist must be (one of the following): Have a current, nationally recognized Medical Assistant (MA) certification or Licensed Practical Nurse (LPN) certification. A copy of the MA/LPN certification will need to be provided. The candidate will work in a team environment to assist and support the clinical pharmacists in performing duties relating to patients enrolled in Chronic Care Management (CCM) and Remote Patient Monitoring (RPM). The candidate will serve 500 plus patients between multiple clinics throughout North Carolina. About Axil Health: Axil Health is a privately owned pharmacist collective that offers clinical services located inside established medical facilities. Through clinical services, Axil Health works to improve compliance and better patient outcomes while increasing a clinic's bottom line. Requirements Requirements/Duties: Enroll patients into either RPM or CCM. Prepare the patient chart for upcoming CCM encounters. Make monthly check-in calls to patients enrolled in CCM. Make daily compliance calls to patients enrolled in RPM. Timely and proper communications with clinical pharmacists of any urgent health-related call needs, medication refills, and appointment requests communicated by the patient during any telephone. Respects patient confidentiality at all times and treats patients with courtesy and respect. Required Skills: Professional telephone skills. Computer skills including: Data entry functions, Excel, and the use of Allscripts or other various EHRs, and various software programs. Time management skills. Clear verbal and written communication skills as well as customer service excellence. Must be able to work in a team environment. Self-motivated, compassionate, and a patient-oriented clinician. Minimum requirement is a High school graduate or GED equivalent. Ability to establish and maintain effective working relationships with patients, caregivers, fellow team members, medical providers and the public. Ability to organize and manage competing priorities. Ability to problem solve and show good judgment. Knowledge of medical terminology. Ability to react calmly and effectively in emergency situations. Preferred, not required, skills: Prior CCM or RPM experience. Prior Pharmacy experience.

JOB SUMMARY: Perinatal Navigators independently manage a caseload of clients, providing culturally relevant, client-centered services during pregnancy, postpartum and early childhood, with a focus on communities working to overcome systemic barriers to maternal and infant health, including African-American,refugee, and/or asylum seeking families. Perinatal Navigator outreach, enroll, and provide health education related to pregnancy, childbirth, and infant care, primarily via 1-on-1 visits with families in their home or other locations. Perinatal Navigators interact with other local programs staff and external partner agencies, exchanging information to ensure optimal health outcomes for clients while ensuring HIPAA compliance. Ideal candidates have experience with childbirth education, doula work, lactation and/or parenting education. Candidates should bring lived experience and/or deep cultural understanding of at least one of the communities served, as this is essential for building trust and delivering effective support. Perinatal Navigators will work under direction of the Healthy Start Project Director and will work primarily with families throughout San Diego or Riverside Counties, and some work from home responsibilities.San Diego based candidates should expect to be present at the Murphy Canyon office at least once a week for this full time role. Responsibilities Responsibility Area: Outreach, Enrollment, & Networking * Conduct outreach, enroll, and provide case management to 50 pregnant persons and their families each year, with an emphasis on communities working to overcome systemic barriers to maternal and infant health, including African American and refugee/asylum seeking families (such as Somali, Haitian, Swahili, Dari/Pashto, or French-speaking households) * Participate in collaborative meetings with community partners, acting as a positive representative for the program and agency Responsibility Area: Perinatal Health Education * Provide semi-technical, culturally relevant and language appropriate visits to program participants relating to healthy pregnancies, childbirth, breastfeeding, and infant care. Most visits occur in the home of the client, with others being virtual or in community settings. * Empower women and families by building resilience and reducing stress during pregnancy through healthy behavior promotion to reduce prematurity, infant/maternal mortality and low birth weight outcomes. * Prepare and present educational information and material in a culturally-relevant and language appropriate manner * Identify clients in need of additional services (medical, social and economic and mental health), make appropriate referrals to community agencies, and document follow-up contact Responsibility Area: Data Collection and Entry * Collect and maintain project data to document each families' strengths, needs, and outcomes * Data entry into a Salesforce based database, within 1 week of when it was collected * Data cleaning in collaboration with the Project Director to ensure accurate reporting * Ensure HIPAA compliance for all project related data Other: * Support project organized community events, health education and support group activities * Participate in agency, project, and partner activities and meetings * Maintain continuing education as appropriate. Perinatal Navigators will be supported to achieve certification in childbirth, parent, and/or lactation education * Perform all other duties as deemed necessary by the Supervisor or Project Director SPECIAL RESPONSIBILITIES: * Must be available to work occasional evenings and one Saturday each month. * Must be available to work overtime during peak periods. * Be present in the office at least once per week to support team collaboration and project needs. * Must have reliable transportation for weekly travel to clients around San Diego or Riverside County. * Promote a culture of excellence, inclusion, learning, support, diversity and innovation Knowledge, Skills and Abilities * Must have cultural experiences comparable to the populations served, along with knowledge of and respect for the values and beliefs of African-American, refugee and/or asylum seeking women and communities * Possess knowledge of women's health, including prenatal and post-partum concerns; * this may include lived experience (such as experiencing pregnancy, birth, lactation, etc) and/or professional expertise in topics of mental health, childbirth, infant behavior and development, and local community and social service resources. * Specialized training in childbirth, doula, postpartum doula, or lactation education is a plus; at least 2 of these trainings will be provided within the first year of employment * Experience with the following are a plus: home visiting, case management, Community Health Worker, benefits eligibility including Medi-Cal. * Able to work independently and also as a team-player * Detail-oriented with strong communication, presentation, and interpersonal skills. Qualifications * Undergraduate degree in a related field or specialized knowledge of their work discipline and four years of related work experience. Fluent in English (read, write, speak) is required, second languages are a plus. * A minimum of 2 years' professional experience in health, psychology, child development, or social work field is required * Proficiency in computers and use of MS Word and Excel required. * A passion for the mission and values of Global Communities * Must be available for occasional travel within California and US.

Our client is a mission-driven healthcare organization dedicated to delivering personalized nutrition and wellness services. The company specializes in evidence-based nutrition counseling, often working with individuals who manage chronic conditions or seek preventive care. They are seeking a Care Experience Navigator to join the team! The Care Experience Navigator serves as the primary point of contact for patients/members throughout their journey with the Company, from initial referral through program completion. This role supports patients/members in navigating program options and provides ongoing guidance to ensure a seamless, positive experience. The ideal candidate is compassionate, detail-oriented, and excels in a fast-paced environment. This is a remote position working East Coast hours. Bilingual (Spanish and English) is a plus, but not required. Essential Responsibilities Include: Serve as the primary point of contact for prospective and enrolled patients/members via phone, email, and portal communication. Create a welcoming, empathetic experience by building rapport and providing clear, timely support throughout the patient/member journey. Communicate with patients about services, provider availability, insurance coverage, and next steps. Assist Spanish-speaking patients/members to ensure clear communication. Translate materials from English to Spanish when needed. Support intake and onboarding by collecting and verifying demographic, insurance, and referral information; ensuring all forms, consents, and authorizations are completed accurately. Coordinate insurance eligibility and benefits verification, as needed. Schedule initial and ongoing appointments and coordinate with clinical, nutrition, administrative staff, and referring providers. Provide orientation and onboarding support, including portal access, digital tools, meal profile management, and preparation for initial sessions. Monitor onboarding and program engagement tasks and follow up to address outstanding items and encourage completion. Maintain regular communication throughout the program, assisting with navigation, referrals, scheduling, rescheduling, and troubleshooting service-related concerns. Accurately document all patient/member interactions in the EMR system. Conduct midpoint and post-program satisfaction surveys, identify barriers to engagement, and escalate concerns as appropriate. Participate in team meetings, contribute to process improvements, and comply with HIPAA, confidentiality standards, and company policies. Highly Qualified Candidates Will Possess: Associate or bachelor's degree in healthcare administration or a related field. Minimum of one year of experience in healthcare, medical office, or patient/member services. Background in behavioral health, nutrition, or specialty care preferred. Experience with EMR systems, digital platforms, and care coordination or patient/member navigation. Strong communication, organizational, and problem-solving skills with keen attention to detail. Empathetic, patient-centered, professional, and discreet with sensitive health information. Tech-savvy with the ability to manage multiple priorities in a fast-paced environment. Bilingual (Spanish and English) is a plus, but not required.

The physical location for the candidate selected must be within the contiguous United States in either the Central, Mountain or Pacific time zone. WHO WE ARE! Susan G. Komen brings a 100% virtual working environment, and you can work anywhere within the U.S. We are a force united by a promise to end breast cancer forever. For over 40 years, we've led the way funding groundbreaking research, community health initiatives and advocacy programs in local communities across the U.S. Susan G. Komen is the ONLY organization that addresses breast cancer on multiple fronts such as research, community health, outreach and public policy initiatives in order to have the biggest impact against this disease. Komen strives to have a culture of passionate, growth-minded professionals who thrive in a team environment and work collaboratively to inspire greatness in others! We take an ongoing approach to ensure open communication from all levels throughout the organization. It's encouraged to give and receive feedback to ensure two-way accountability with a focus on continual improvement both personally and professionally! What you will be doing in the role of a Helpline Navigator Using a social work model, the Helpline Navigator provides high-quality psychosocial support, education on a variety of breast cancer topics, and information on resources via phone calls/email/chat/text to anyone with questions or concerns about breast cancer, including patients, survivors, and their families. Working within a team of highly trained professionals, the Navigator plays a key role in supporting individuals who need immediate support in a virtual contact center environment. The Navigator assesses needs, proposes options and provides information to meet the assessed needs, provides resource referrals, and coaches individuals on how to use resources to address needs. Working with a diverse population, the Navigator will be challenged with a broad range of issues including financial needs, emotional wellbeing, access to care, medical decision-making, and support for caregivers and family. The Komen Breast Care Helpline operates Monday - Thursday, 9 AM to 7 PM EST and Friday, 9 AM to 6PM EST with services provided in both English and Spanish. These hours may be modified in the future based on capacity and demand. . What you will bring to the table The primary objective of the Helpline Navigator is to support Susan G. Komen in achieving our overall Vision and Mission by: Using a social work model, assess the psychosocial, emotional, and practical needs of those with breast health/cancer concerns to help identify and prioritize needs, plan and coach for next steps. Providing education, psychosocial support, and information about local or other national resources based on need. Ensuring integration of safe, accurate, consistent, evidence-based, culturally responsive breast cancer/health information in delivery of patient services. Providing education, information, coaching and support to patients considering participation in clinical trials, including follow-up contacts. Using client relationship management software including but not limited to Salesforce HealthCloud and RingCentral to manage and document client interventions. Complying with escalation protocol when identifying and handling high-intensity situations in partnership with the Helpline Manager Adhering to the processes, policies, and procedures of the program, including the protection of personal health information. Documenting unmet needs to assist in the identification of gaps in services that can be addressed through the Komen Patient Care Center. Keeping current on breast cancer information and advances, Komen activities, etc. by attending meetings, participating in regularly scheduled training programs, reading publications and announcements, and actively seeking and sharing information with the team. Promoting and demonstrating appropriate person-centered service, with respect for cultural diversity and cultural responsiveness among coworkers and all work-related contacts. Completing all other duties, as assigned. We know you will have and be able to Bachelor's Degree in Health and Human Service disciplines such as Public Health, Nursing, Social Work, Human Services; Experience may be substituted for some of the education experience. Bilingual (English / Spanish) Minimum of 2 years' experience in counseling, oncology social work, case management, or resource navigation ideally in a call-center environment. A clear and distinct speaking voice, accompanied with excellent oral, written interpersonal, communication, and customer service skills - demonstrating cultural awareness and sensitivity. Ability to actively listen, demonstrate empathy, establish rapport and to gather, organize, compile, and present information effectively through a variety of mediums. Computer proficiency in databases, internet, and word processing programs. An openness to feedback and coaching from the Helpline Manager and Director. Ability to interact respectfully and effectively with difficult callers and situations. Ability to consistently learn and demonstrate knowledge of breast cancer and Komen services. Thrive in a fast-paced purpose driven contact center environment. Flexible to work evenings on a variable schedule. Ability to communicate effectively both oral and written; research, develop, present, and promote projects; work independently; prioritize work and meet deadlines; technology expertise. Travel requirements required outside of your home office will be less than 5%, depending on our business needs/department meetings. We would love if you also have Experience in social work or health-related environment. Experience and/or knowledge in breast cancer. Experience and/or knowledge of clinical trials. Experience with Salesforce or other client relationship database(s) a plus. Education: Master of Social Work Degree. So, what's in it for you? Komen believes in the importance of taking care of our employees so that in turn they can be committed to supporting our critical mission to support those impacted by breast cancer and to help find cures. This is what Komen provides away from the computer: Competitive pay range of $21.54 - $28.21 hourly, exact compensation ranges are based on various factors including the labor market, job level, internal equity and budget. Exact salary offers will be determined by factors such as the candidate's skills, experience and geographic location. Health, dental, vision and a retirement plan with a 6% employer match Unlimited Paid Time Off + Holidays Flexible work arrangement in a fully remote working environment Bi-weekly work from home stipend Parental leave Tuition Reimbursement A culture of learning and development And so much more! Komen provides a remote and/or home-based working environment for all active employees. Komen defines remote as the ability to work from any physical location within the U.S. where an employee can perform specified work duties without disruption or distraction. Komen defines home-based roles as positions that are required to reside in a specific market. Work schedules for both remote and home based are determined by the organizational needs of each department. Susan G. Komen is fair and equal in all its employment practices for people without regard to age, race, color, religion, gender, national origin, disability, veteran status or sexual orientation. Additionally, we embrace Diverse Teams & Perspective, and we find strength in the diversity of cultural backgrounds, ideas, and experiences. SORRY NO AGENCIES #LI-REMOTE The physical location for the candidate selected must remain within the contiguous United States. In the event a move is expected to occur by the candidate selected, it must be pre-approved by Komen's HR team prior to the move.

Job Title: Remote Patient Navigator Commitment: 16-week cohort Classification: Volunteer The Link Health Patient Health Navigators will assist individuals and families in navigating and enrolling in government assistance programs such as HEAP, Supplemental Nutrition Assistance Program, Lifeline, and other state/federal benefits as a way to address social determinants of health. This role integrates social services, client support, data management, and public assistance knowledge with a focus on health equity. Link Health's Theory of Change: Link Health actively seeks to assist eligible people in the navigation and enrollment in benefit programs that address crucial needs like affordable internet, food access, healthcare support, and housing resources. We use community-centered approaches that leverage data, technology, and partnerships to achieve this. This will reduce barriers & connect underserved populations to the benefits available to them for improved economic stability and health outcomes. Duties/Responsibilities: Commit to 10 hours per month to the following responsibilities: Support patients directly in navigating benefits applications and engage with the community at our partner clinics. Enroll patients into specified programs using Link Health's dashboard. Communicate professionally and appropriately with the leadership team and Senior Patient Navigators. Complete all required compliance documentation. Opportunity to write & publish op/ed, conduct research, and present research at conferences. Required Skills/Abilities: Outgoing personality & an ability to work with people from a variety of backgrounds. Positive, proactive, and personable team player who is goal-oriented. Ability to work independently and as part of a collaborative team. Strong interest in advancing social and economic justice. Demonstrated ability to work collaboratively to gain trust and give respect to others through honesty, integrity, kindness, empathy, and authenticity. Drive to seek what can be improved and offer ways to fix any potential roadblocks. Comfort admitting what you don't know and recognizing that feedback is part of the learning process. Proficiency in Spanish is preferred Proficiency in DaisyChain is preferred Please Note: This is an unpaid volunteer position. Volunteers are not employees of Link Health and do not receive wages or employee benefits. This opportunity is designed for civic and educational engagement and should not be seen as a substitute for paid employment.

At Curana Health, we're on a mission to radically improve the health, happiness, and dignity of older adults-and we're looking for passionate people to help us do it. As a national leader in value-based care, we offer senior living communities and skilled nursing facilities a wide range of solutions (including on-site primary care services, Accountable Care Organizations, and Medicare Advantage Special Needs Plans) proven to enhance health outcomes, streamline operations, and create new financial opportunities. Founded in 2021, we've grown quickly-now serving 200,000+ seniors in 1,500+ communities across 32 states. Our team includes more than 1,000 clinicians alongside care coordinators, analysts, operators, and professionals from all backgrounds, all working together to deliver high-quality, proactive solutions for senior living operators and those they care for. If you're looking to make a meaningful impact on the senior healthcare landscape, you're in the right place-and we look forward to working with you. For more information about our company, visit CuranaHealth.com. Summary The Care Navigator supports Curana providers and care managers with non-clinical tasks. The ideal candidate possesses a strong background in medical administration, excellent communication skills, and the ability to adapt to virtual platforms. Essential Duties & Responsibilities Patient Support Address patient and durable power of attorney (DPOA) inquiries via telephone. Respond to patient or caregiver messages received via the Curana Patient Portal. Assist patients with scheduling follow-up appointments with Curana Providers or specialists. Provider Support Manage electronic health records (EHR) and ensure accurate and up-to-date patient records. Coordinate documents needed for review or signature by a provider. Facilitate provider orders and escalate findings. Maintain patient rosters for patients enrolled in Advanced Primary Care Management (APCM) and Guiding an Improved Dementia Experience (GUIDE) Support Provider scheduling. Assists with prior authorizations. Obtains patient records and diagnostic test results. Communication Support Answer and manage incoming calls professionally and courteously. Collaborate with the Curana Interdisciplinary Care Team to ensure seamless communication within our health network. Other duties as assigned Qualifications Required Education and Experience High school diploma or equivalent. 1+ years of experience working in a medical office, Senior Living Community engagement, or other related fields 1+ years of experience in Electronic Health Record (EHR) documentation or other practice management tools. Required Skills Extensive understanding of medical terminology. Ability to interpret medical records, lab results, and appointment notes. Equipped with the basic knowledge of reviewing patient screening tools and the ability to identify changes over time. Ability to work in an environment that is free of distractions. Excellent organizational and time management skills with the ability to prioritize tasks. Skilled at handling multiple tasks simultaneously. Proficient computer skills and ability to adapt to various technology platforms Preferred Education and Experience Prior experience with virtual triage. Bilingual or multilingual communication skills. Travel Requirements: 100% remote position requiring a reliable high-speed internet connection. We're thrilled to announce that Curana Health has been named the 147 th fastest growing, privately owned company in the nation on Inc. magazine's prestigious Inc. 5000 list. Curana also ranked 16 th in the “Healthcare & Medical” industry category and 21 st in Texas. This recognition underscores Curana Health's impact in transforming senior housing by supporting operator stability and ensuring seniors receive the high-quality care they deserve.

About SynapticureAs a patient and caregiver-founded company, Synapticure provides instant access to expert neurologists, cutting-edge treatments and trials, and wraparound care coordination and behavioral health support in all 50 states through a virtual care platform. Partnering with providers and health plans, including CMS' new GUIDE dementia care model, Synapticure is dedicated to transforming the lives of millions of individuals and their families living with neurodegenerative diseases like Alzheimer's, Parkinson's and ALS. About the Role The Care Navigator is a direct support to people affected by neurodegenerative diseases. This person oversees the relationship, enrollment, documentation and care experience of patients through the Synapticure program as well as the development of the Care Coordination team workflows and processes in collaboration with your peers and other leaders. Applicants should be passionate about the power of involving patient voices in their care experiences and outcomes, and should thrive on direct patient support, particularly for vulnerable populations. Our most successful Care Navigators are thoughtful, organized, curious, compassionate, and empathetic. They value the opportunity to positively impact patients' lives and to improve continually. Most of all, they are eager to help shape a program from inception and are comfortable with growth, change, and evolution in service of the neurodegenerative community. Job Duties - What you'll be doing Establishes and manages compassionate relationships with and serves as the primary point of contact for patients with neurodegenerative diseases and their caregivers Adhering to HIPAA guidelines and standards, executes on patient care plans, and provides ongoing patient support in order to coordinate connections to neurology experts, genetic experts, and various referral resources Provides basic health education including information about diagnosis, treatment and care options, and research opportunities. Maintains accountability to ensure high quality standards in client and partner interactions ensuring the highest levels of privacy and confidentiality. Develops and adheres to standardized processes including operating procedures, quality assurance and documentation, in order to create high levels of efficiencies and effectiveness. Maintains positive and effective relationships within the multidisciplinary Care Coordination and broader Synapticure team to ensure a streamlined and supportive experience for patients. Collaborates with internal teams to ensure appropriate representation of Synapticure to external audiences. Nurtures and maintains positive and effective relationships with medical and community partners. Maintains working knowledge of research development and other trends and advances in neurodegenerative diagnoses, treatment and care. Speaks expertly internally and externally about the program and company. Requirements - What we look for in you Bachelor's degree in a related field 2+ years experience in direct case or care management in the healthcare setting. Comfortable using technology to support members without in-person contact (telephone and text etiquette, virtual visit platforms, etc.) Excellent verbal and written communications, organizational skills, and interpersonal skills to work effectively in a diverse team Understanding of how to use scheduling platforms to ensure accurate appointment scheduling and management Understanding of how to use electronic health record systems and/or care facilitation platforms to ensure accurate documentation Proficient in collecting member clinical and demographic data and documenting appropriately in a timely manner Strong problem solving skills - can make difficult decisions and knows when to collaborate with other team members Able to provide creative solutions to challenges within the healthcare system that are impeding optimization of members' care and health Growth and learning mentality, ability to think outside the box, go outside the bounds of “traditional” responsibilities Adaptable to change and prepared for frequent, fast-paced changes and shifting priorities Ability to establish cooperative working relationships with patients, teammates, and health care and community service providers We're founded by a patient and caregiver, and we're a remote-first company. This means our values are at the heart of everything we do, and while we're located all across the country, these principles are what tie us together around a common identity: Relentless focus on patients and caregivers. We are determined to provide an exceptional experience for every patient we have the privilege to serve, and we put our patients first in everything we do. Embody the spirit and humanity of those living with neurodegenerative disease. Inspired by our founders, families and personal experiences, we recognize the seriousness of our patients' circumstances, and meet that challenge every day with empathy, compassion, kindness, joy, and most importantly - with hope. Seek to understand, and stay curious . We start by listening to one another, our partners, our patients and their caregivers. We communicate with authenticity and humility, prioritizing honesty and directness while recognizing we always have something to learn. Embrace the opportunity. We are energized by the importance of our mission, and bias toward action. Benefits for full-time employees Remote-first design with work from home stipend Competitive compensation with an annual bonus opportunity 401(k) with matching contribution from day 1 Medical, Dental and Vision coverage for you and your family Life insurance and Disability Generous sick leave and paid time off Fast growth company with opportunities to progress in your career Preferred QualificationsExperience with clinical care of patients with neurodegenerative diseases Bilingual, with verbal and written fluency in Spanish to support a diverse population of patients and caregivers Travel Requirements:This position is fully remote, and we provide the necessary technology to work from home. Occasional travel to our headquarters in Chicago, IL and/or other locations may be expected. Salary and Benefits: Position is full time/non-exempt with competitive compensation and benefits package including health insurance offering. Salary range for this role is competitive depending on the candidate's level of experience

Curative wants to change the view on what a health plan can be. We created a health plan reinvented for a world that is built around whole-person affordable preventive care featuring more benefits. $0 copays and $0 deductibles when members complete the Baseline Visit within 120 days of enrollment into the Plan. The Population Health Team is responsible for driving improved health outcomes, leveraging a data-first mindset to help our members achieve their optimal health well-being. As a part of Curative's Population Health team, we are seeking an experienced and dynamic Care Navigator who will be assigned member accounts and they are responsible for helping our members navigate healthcare, engage in preventive care, and partner with them towards achieving their health goals Essential Functions: Primarily responsible for conducting, facilitating, and leading a member's initial or renewal Baseline Visit via Zoom virtual meeting Develops relationships with members and educates/assists in the completion of their baseline visit. Listens to/educates/assists members towards their healthcare goals - provides motivation, coaching, facilitating, and education for members Helps members review benefit concerns and connects them with the appropriate internal resources to expedite resolution of concerns and inquiries. Discusses and answers benefit and appeals related questions Performs other duties and responsibilities as assigned Supports special programs within the department Coordinates and completes correspondence according to established workflows Ensure assigned members have a great experience seeking and receiving care Support Curative operations by assisting with care coordination, prior authorizations, claims issues, pharmacy issues and resolution, etc Improve the member experience by anticipating care interventions before serious issues arise Be knowledgeable about our technology products, clinical programs, and policies and be able to communicate them effective Provide feedback and input towards process improvements within the department Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions: 2+ years of experience in a medical office role/health plan/care navigation/case management At least 1 year of experience working in a clinical setting Exceptional written and verbal communication Analytical mindset Strong ability to use and learn new technology tools Strong interpersonal skills Exceptional attention to detail and organizational skills Willingness to continually self-educate Capable of working independently with minimal supervision and also as part of a team Required Education and Experience: Associate's degree (A. A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience. Bachelor's degree (B. A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience. Preferred Education and Experience: Experience working in a health plan, healthcare provider, hospitality, or custom service Understanding of medical terminology Work Environment: This job operates in a remote environment with the need to have a reliable internet and phone connection Must have a quiet place, secure, with no distractions to perform duties for work from home Must have password protected, stable internet access - stipend will be provided Work location MUST be secure and private to maintain HIPAA compliance for work from home Office equipment will be supplied including: PC, monitor, keyboard, mouse, headset While performing the duties of this Job, the employee is regularly required to sit; use hands to handle or feel; talk; and hear. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Position Type/Expected Hours of Work You'll take on challenging work, but you can be located anywhere in the continental U.S. This is a full-time hourly position. There are multiple shifts available: Working hours between 7 a.m. CST through 9 p.m. CST Days are: ■ Monday through Friday ■ Tuesday through Saturday ■ Sunday through Thursday

We are hiring LPN's with Illinois license to support patients who are enrolled in chronic care management and/or remote patient monitoring programs. This is done in partnership with the patients' care team which may include primary or specialty physician practices or healthcare systems. Successful candidates will bring experience in educating patients on chronic diseases such as hypertension and diabetes. This is a full-time 40-hours-per-week role Monday-Friday. As a Care Navigator, you will be trained in HealthSnap's remote patient monitoring platform and will be responsible for communicating with enrolled patients in conjunction with the patients' care team. Care Navigators typically have an assigned group of patients for which the Care Navigator is responsible for assisting throughout the month. Care Navigators also assist with other patients or patient tasks as assigned. Above all else, you will play an essential role in establishing a relationship with assigned patients that allows you to empower them to manage their chronic illnesses and improve their health. ** Illinois Nursing License Required ** ** Additional Compact Nursing License Preferred ** Key Responsibilities: Patient Support: Complete phone consultations with patients enrolled in care management and/or remote patient monitoring programs providing support and education about their chronic conditions. Education and Empowerment: Educate patients about their health conditions and empower them with lifestyle and behavior strategies to actively manage their chronic conditions. Assist patients to set and reach goals in line with their provider-approved care plans. Documentation: Maintain accurate and up-to-date patient records, ensuring all interactions and care plans are documented per protocol. Problem Solving: Address patient concerns and barriers to care, working to find practical solutions to improve patient adherence and outcomes. Communication: Provide clear, compassionate, and effective communication to patients. Follow approved workflows regarding communicating patient needs to their providers. Continuous Improvement: Participate in training sessions, team meetings, and quality improvement initiatives to enhance the care navigation process and patient experience. Evaluation and Responding: Respond to remotely transmitted patient data such as blood pressure, blood glucose, weight, and pulse oximetry according to approved partner workflows. Qualifications: Education: A current, valid, and in good standing Multistate/Compact Nursing License (LPN/LVN) Additional state licenses may be required and will be reimbursed by HealthSnap Experience: 3+ years of experience in primary care practice, cardiology, internal medicine, home care, or chronic care management/remote patient monitoring Skills: Strong communication and interpersonal skills Excellent organizational and time management abilities Proficiency in using electronic health records (EHR) and care management software Ability to work independently and as part of a team Empathy and a patient-centered approach to care Technical Requirements: Reliable internet connection and HIPAA-compliant work area and proficiency with virtual communication tools (e.g., Zoom, Slack) Benefits: Competitive salary and benefits package Opportunity for professional growth and development Collaborative and inclusive work environment Meaningful work that makes a positive impact on healthcare accessibility and outcomes We embrace diversity and are an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. No matter your background, your orientation, or your identity expression, if you are passionate about improving the future of healthcare through lifestyle change, we want to hear from you!

The Patient Navigator (PN) will provide essential services to patients, caregivers, & healthcare providers, ensuring seamless access to our client's product, support, & resources. They are responsible for proactively & compliantly engaging with HCPs and Patients at a local level to identify marketplace needs, provide disease state and product education, and to support appropriate utilization of our client's access and fulfilment resources. The PN will work collaboratively to provide training to ensure clinic staff are up to date on safety and proper usage of the product. Training will include drug administration, disease state awareness and insight into the patient's journey. The PN will provide clinical expertise through utilization of clinical nursing experience and education to improve patient outcomes. Focusing on disease state education and training, you will have the opportunity to: * Personalized, patient engagement at therapy initiation, through adherence & questions about medication, ensuring patients have what they need to initiate & stay on therapy * Provide education, support and training to healthcare providers and patients on on-label product administration & treatment * Handle initial inquiries and basic reimbursement questions * Identify, gather, and document field generated HCP insights to support innovative medical strategies while complying with industry and corporate policies and procedures. * Demonstrate mastery of disease state, product and treatment landscape * Engage with target customers, including advocacy groups, in or outside of office settings, including conferences to uncover marketplace needs * Provide timely follow-up to questions and requests from HCPs * Educate and champion utilization of client resources to drive optimal patient experience and care * Collaborate with commercial and medical counterparts in assigned territory. Along with your energy and versatility, you must possess: * Bachelor's Degree required. * Clinical Background Required - LPN/RD/RN/PharmD/RPH, etc. * 2 plus years of diabetes education experience with patient support team members with CDCES highly preferred * Pharmaceutical industry highly preferred * Professional, proactive demeanor. * Strong interpersonal skills. * Excellent written and verbal communication skills. The annual base salary for this position ranges from $120.000 to $127.000. The base salary range represents the anticipated low and high of the Syneos Health range for this position. Actual salary will vary based on various factors such as the candidate's qualifications, skills, competencies, and proficiency for the role. In addition, some positions may include a company car or car allowance and eligibility to earn commissions/bonus based on company and / or individual performance. At Syneos Health, we are dedicated to building a diverse, inclusive and authentic workplace. If your past experience doesn't align perfectly, we encourage you to apply anyway. At times, we will consider transferable skills from previous roles. We also encourage you to join our Talent Network to stay connected to additional career opportunities. Why Syneos Health? Each life we positively impact makes our work worthwhile. By joining one of our field medical teams, you will partner with some of the most talented clinicians in the industry and be reminded why you chose a career in healthcare. The diversification and breadth of our new and existing partnerships create a multitude of career paths and employment opportunities. Join our game-changing, global company dedicated to creating better, smarter, faster ways to get biopharmaceutical therapies to patients. Experience the thrill of knowing that your everyday efforts are contributing to improving patients' lives around the world. Work Here Matters Everywhere | How are you inspired to change lives? Syneos Health companies are affirmative action/equal opportunity employers (Minorities/Females/Veterans/Disabled) Syneos Health has a voluntary COVID-19 vaccination policy. We strongly encourage all employees to be fully vaccinated. Additionally, certain local governments or Syneos Health customers may have vaccine requirements that apply to some of our employees. These employees are required to submit proof of vaccination to Syneos Health and maintain compliance with these requirements. At Syneos Health, we believe in providing an environment and culture in which Our People can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality-of-life balance. The benefits for this position will include a competitive compensation package, Health benefits to include Medical, Dental and Vision, Company match 401k, flexible paid time off (PTO) and sick time. Because certain states and municipalities have regulated paid sick time requirements, eligibility for paid sick time may vary depending on where you work. Syneos Health complies with all applicable federal, state, and municipal paid sick time requirements. 400004984

Join BoldAge PACE and Make a Difference! Why work with us? A People First Environment: We make what is important to those we serve important to us. Make an Impact: Enhance the quality of life for seniors. Professional Growth : Access to training and career development. Competitive Compensation: Medical/Dental Generous Paid Time Off 401K with Match* Life Insurance Tuition Reimbursement Flexible Spending Account Employee Assistance Program BE PART OF OUR MISSION! Are you passionate about helping older adults live meaningful, independent lives at home with grace and dignity? BoldAge PACE is an all-inclusive program of care, personalized to meet the individual health and well-being needs of our participants. Our approach is simple: We listen to our participants and their caregivers to truly understand their needs and desires. Engagement Navigator JOB SUMMARY Under the direction of the Director of Outreach and Engagement (OED), the Engagement Navigator builds trust with prospects and families, assesses needs and program eligibility with care, and guides them through intake and enrollment to ensure participant success. The role involves clearly presenting the benefits of BoldAge PACE, maintaining accurate CRM and EMR documentation, and fostering seamless communication across outreach, clinical, and operational teams. Serving as a knowledgeable and confidential resource, the Engagement Navigator also analyzes data and feedback to strengthen the customer experience and program effectiveness. This position is essential to delivering high-quality, personalized care while upholding BoldAge PACE's core values of People First, Seek to Understand, Exceed Expectations, Do the Right Thing, and Be Bold. ESSESNTIAL DUTIES AND RESPONSIBILITIES: Implement the Outreach and Engagement Plan and associated activities as a member of the Outreach and Engagement Department Respond to all communications as quickly, accurately, and thoroughly as possible Prioritize providing service and solving problems in all interactions with community contacts and potential enrollees. Provide information about the program benefits, requirements, and eligibility to all interested individuals, groups, family members, and the community Participate in the enrollment assessment process to determine eligibility for PACE. Collaborate with other PACE staff and team members in the assessment and initial care planning process. Assist with the Medicaid eligibility determination process with the potential enrollee, their family, state Medicaid office, PACE business office. Coordinate with healthcare providers to obtain health-related records for potential enrollees. Obtain all necessary agreements, permissions, and consents from the potential enrollee. Represent the potential enrollee in meetings with IDT members communicating their needs Facilitate PACE enrollment with the potential enrollee and their families and caregivers, ensuring they understand and agree to the program enrollment. Support and guide the new participants through the first three (3) months of their PACE enrollment. Assist with communications with the interdisciplinary team, answer participants' questions, address issues as needed. Maintain thorough documentation of intake and enrollment data and activities Establish a “people first” approach in all client encounters and enrollment activities. Strive to exceed expectations for census enrollment targets working with the team to prioritize and execute enrollment activities. Demonstrate accountability for all intake systems and interactions. Participate in outreach activities as needed. Apply principles of diversity and inclusion and ensure their incorporation into the culture, policies, and practices of the outreach and engagement department. Adhere to all company policies, procedures, OSHA safety guidelines, and infection control practices to ensure a safe and compliant working environment. Protect privacy and maintain strict confidentiality regarding company information, employees, participants, and families. Support quality improvement initiatives while maintaining accurate and professional standards of practice. Participate in required staff meetings, training, and continuing education, and maintain professional affiliations and certifications. Perform other duties as assigned. EXPERIENCE AND EDUCATION A bachelor's degree in health care administration, business, communications, marketing, or related human services field is preferred. High School diploma or equivalent is required. Experience in community outreach, intake, enrollment, or marketing preferred. 1 year experience working with the frail and elderly population, if this is not present training will be provided. PRE-EMPLOYMENT REQUIREMENTS: Must have reliable transportation, a valid driver's license, and the minimum state required liability auto insurance. Be medically cleared for communicable diseases and have all immunizations up to date before engaging in direct participant contact. Pass a comprehensive criminal background check that may include, but is not limited to, federal and state Medicare/Medicaid exclusion lists, criminal history, education verification, license verification, reference check, and drug screen. BoldAge PACE provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. * Match begins after one year of employment

Summary : The Patient Navigator will work to engage patients in taking care of their health with an emphasis on Medicaid patients. The Patient Navigator will call patients who miss medical visits or are otherwise not receiving needed medical services. The Patient Navigator should display customer service skills to assist with retaining patents in our practice. Reports to : Quality Manager Manages : No Dress Requirement : Business Casual or Scrubs Work Schedule : Monday through Friday during standard business hours Times are subject to change due to business necessity Non-Exempt Requirements: Education or Experience: One-year experience in medical field or customer service role strongly preferred AND/OR education as community health worker, medical assistant, public health, social services, or similar background preferred Background check and fingerprinting Multilingual candidates (especially those speaking languages most prevalent in Heart of Ohio Family Health facilities: Spanish/Somali/Nepali/Haitian Creole) are encouraged to apply. Key Responsibilities: Complete outreach calls to patients who miss their medical visits to get them scheduled for care. Schedule patient visits Complete outreach calls to patients due for medical care such as wellness visits, routine medical care based on the patient's chronic medical conditions, and more. Depending on organization priorities, may be asked to call patients who are due to pick up medications from our retail pharmacy or contact patients who had an internal referral ordered but not scheduled. Schedule patient visits May use UnityPHM platform to text patients who are difficult to reach When patients express a poor experience as the reason for not continuing to receive medical care, the Patient Navigator will use customer service skills to attempt to retain the patient in our practice and share patient concerns with the compliance department. When patients express social difficulties like transportation issues or running out of insurance, the Patient Navigator will assist in educating the patient, connecting them to insurance application, or connecting the patient to a CHW Work collaboratively and effectively within a team Establish positive, supportive relationships with patients Motivate patients to be actively engaged in their health Effectively work with people (staff, clients, doctors, agencies, etc) from diverse backgrounds in reducing cultural and socio-economic barriers between clients and institutions This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice. Equipment Operated : Telephone Computer Printer Fax machine Copier Scanner Other office equipment as assigned Facility Environment : Heart of Ohio Family Health operates in multiple locations, in Columbus, OH. All facilities have a medical office environment with front-desk reception area, separate patient examination rooms, nursing stations, pharmacy stock room, business offices, hallways and private toilet facilities. All facilities are ADA compliant. The office area is: kept at a normal working temperature sanitized daily maintains standard office environment furniture with adjustable chairs Physical Demands and Requirements : these may be modified to accurately perform the essential functions of the position: Mobility = ability to easily move without assistance Bending = occasional bending from the waist and knees Reaching = occasional reaching no higher than normal arm stretch Lifting/Carry = ability to lift and carry a normal stack of documents or laptop Pushing/Pulling = ability to push or pull a normal office environment Dexterity = ability to handle and/or grasp, use a keyboard, calculator, and other office equipment accurately and quickly Hearing = ability to accurately hear and react to the normal tone of a person's voice Visual = ability to safely and accurately see and react to factors and objects in a normal setting Speaking = ability to pronounce words clearly to be understood by another individual

Assists patients with navigation through the healthcare system medical services, administrative systems and patient support services. Reduces barriers that keep patients from getting timely treatment by identifying patient needs and directing them to sources of emotional, financial, administrative, or cultural support. Essential Functions and Responsibilities: * Facilitates and coordinates patient care to ensure that patients receive timely diagnoses and treatment. This includes maintaining communication with patients and the healthcare team; contacting patients who are "at risk" for missing appointments; ensuring that medical records are available at scheduled appointments. * Facilitates removing barriers by providing potential financial support sources and helping with paperwork; arranging transportation and/or child/elder care; facilitating linkages to follow-up services. * Promotes health and comfort through each stage of patient diagnosis and treatment by activities such as providing health information, screening services and clinical trials; connecting patients to counseling services; directing patients to sources of palliative (pain-easing) or end-of-life (hospice) care. * Empowers and encourages patients to navigate the healthcare system on their own by coaching patients to become advocates for their own care; modeling behaviors for patients such as checking on appointments or arranging assistance. * Builds awareness of patient navigator services among the health care team to assist coordinating patient care and locate "at-risk" patients that need patient navigation services. Required: * High School diploma or GED equivalent. Preferred: * Associate degree, preferably in a health-related field. * One-year prior work experience in health care. Additional Information * Schedule: Full-time * Requisition ID: 25006843 * Daily Work Times: 8a-5p * Hours Per Pay Period: 80 * On Call: No * Weekends: No

The Pastoral Associate for the Ministry of Care and Consolation for the parish of St. Brendan the Navigator is responsible for planning, directing and administering the total ministry of care and consolation to the parish and its community, acting as a missionary to the people of the parish. This person assists the Pastor, other parish staff, coordinators and volunteers to develop further appropriate and effective pastoral care programs and processes for those needing pastoral care and consolation in time of need. Care and Consolation Job Duties Coordinate pastoral care to the homebound and facilities through training and mentoring/monitoring of volunteers, liaising with nursing facility coordinators, and making pastoral visits as needed. Serve as staff liaison to schedule funeral Masses/services and support the volunteer funeral coordinators in their ministries. Offer programs related to care and consolation topics (including coordinating the Mass of remembrance). Provide pastoral support to parishioners who are in emotional/spiritual need and refer to further services and resources as needed. Act as parish staff liaison to provide support to ministries related to care and consolation, to include, but not limited to: prayer shawl, respect life ministries, celebration of life luncheon team. Assist in coordinating efforts of outreach to the poor and within the Hilliard community through partnership with outside organizations (St. Vincent de Paul, Habitat and local food pantries). Update the content to the parish website, bulletin, social media and other communication tools for areas of responsibility. Event planning of Parish Lenten Mission, parish social events (Festival and Trunk or Treat) and promote Diocesan events. Recommend changes in ministry practices or procedures for adult ministries (i.e. new parishioner engagement). Develop adult programming such as music events, education programs, Lenten/advent book gifts and coordinating book clubs. Reporting Relationships Reports to the Pastor Supervises Adult Evangelization Coordinator and Marketing, bulletins and communication roles Skills/Qualifications Must be able to offer appropriate support to person in need and able to invite and build volunteer base for implementation of adult ministries. A Bachelors or Master's degree in social work, theology, religious studies or related field is preferred. Minimum of five years' experience in the development and administration of ministry to the sick and bereaved. Must be a member of a Roman Catholic parish community with an active and deep Roman Catholic faith. And participates in the communal worship and life of the Church. A strict adherence to a professional code of conduct, observing confidentiality and appropriate/professional boundaries Ability to work with youth and adults; persons of all status, education, race, age and gender Demonstrates/genuinely appreciates collaboration and the ability to be a team member Must be able to work collaboratively with other staff and volunteers in further advancing the mission of the parish. Knowledge of, and an ability to convey effectively, the official teachings of the Catholic Church, and demonstrate a fidelity to those teachings as well as parish and Diocesan policies/guidelines. Must have excellent written and verbal communication skills and computer competency. Must also have strong organizational skills and self-motivation. Ability to deal with a diverse group of external and internal contacts. Independent judgment required to plan, prioritize and organize position responsibilities. Must successfully pass BCI&I and FBI background checks. Must also attend a Protecting God's Children class.

Are you passionate about making a real difference in the lives of individuals with complex behavioral health needs? AllHealth Network is looking for a Assessment Center Care Navigator who thrives in a collaborative environment and is committed to empowering clients on their journey to recovery. Why You'll Love This Role Be part of a dynamic team that values client choice, empowerment, and hope. Work closely with colleagues, care providers, and community resources to create seamless care experiences. Make an impact by helping clients overcome barriers and achieve their personal goals. What You'll Do Co-manage an active caseload of clients requiring both clinical and non-clinical interventions. Provide care coordination services to connect clients with behavioral health care and community resources. Act as a client advocate, ensuring integrated and client-centered care. Conduct outreach via telehealth, phone, and in-person visits to empower clients. Track and manage referrals, outcomes, and data to improve services. What We're Looking For Education: BA/BS in a health services-related field required; MA/MS preferred. Experience: At least 2 years providing direct client care in mental or behavioral health. Skills: Strong communication, organizational skills, calm under pressure, and familiarity with behavioral health services in Colorado. Other: Ability to lift up to 15 lbs. Why Join AllHealth Network? A culture of collaboration and innovation. Opportunities for professional growth and specialized training. Competitive compensation and benefits. The chance to make a lasting impact in your community. Ready to make a difference? Apply today and help us transform lives! Pay Rate: $25 - $27 an hour Benefits & Perks: First, you would be joining one of Denver's Top Places to Work! We are honored to receive this amazing award, and we know it is recognition from our engaged staff who believe they are taken care of, listened to, and believe they are part of something bigger. Our facility is approved by the Colorado Health Service Corps (CHSC), and we offer our employees the opportunity to participate in our Loan Repayment Program. Additionally, we provide a comprehensive compensation and benefits package which includes: Positive, collaborative team culture Competitive compensation structure Medical Insurance, Dental Insurance, Basic Life and AD&D Insurance, Short- and Long-Term Disability Insurance, Flexible Spending Accounts Retirement Savings 401k, company match up to 50% of the first 6% contributed Relocation Assistance/Sign-On Bonus Please keep in mind that while sign-on bonuses may be advertised, AllHealth Network maintains a policy of not offering these bonuses to current internal employees. We appreciate your understanding and continued commitment to our team Excellent Paid Time Off & Paid Holidays Off Additional Benefits Please apply and you will be joining the amazing mission to be the most impactful growth and recovery provider with communities that need us most.