Navigator resume examples for 2025
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All resume examples
How to write a navigator resume
Craft a resume summary statement
Put a resume summary on the top of your resume to highlight your accomplishments. A resume summary sums up your experience and skills, making it easy for hiring managers to understand your qualifications at a glance. Here are some tips to write a strong, impressive resume summary:
Step 1: Start with your current job title, or the one you aspire to. Are you a passionate manager? A skilled analyst? It's a good starting point.
Step 2: Next put your years of experience in navigator-related roles.
Step 3: Now is the time to put your biggest accomplishment or something you are professionally proud of.
Step 4: Read over what you have written. It should be 2-4 sentences. Your goal is to summarize your experience, not recite your resume.
These tips will help you demonstrate why you are the perfect fit for the navigator position.Hi, I'm Zippi, your job search robot. Let me write a first draft of your summary statement.
List the right project manager skills
Your Skills section is an easy way to let recruiters know you have the skills to do the job. Just as importantly, it can help your resume not get filtered out by hiring software. Here is how to make the most of your skills section and make sure you have the right keywords:
- Look at the job listing and skills listed. You need to include the exact keywords from the job description to get your resume in front of an actual human. Do you have those skills? Fantastic! Be sure to list them.
- Include as many relevant hard or technical navigator skills as possible for each job you apply to.
- Be specific with the skills you have and be sure you are using the most up to date and accurate terms.
Here are example skills to include in your “Area of Expertise” on a navigator resume:
- Patients
- Social Work
- Customer Service
- Patient Care
- Rehabilitation
- Community Resources
- Home Health
- Mental Health
- Social Services
- Support Services
- Primary Care
- Veterans
- Data Entry
- Substance Abuse
- Care Plan
- HIPAA
- Community Outreach
- Compassion
- Data Collection
- Health Education
- Crisis Intervention
- Community Agencies
- Health Insurance
- Financial Assistance
- Medical Care
- Patient Navigation
- Community Services
- Insurance Verification
- Health Care System
- Phone Calls
You can let Zippi customize your resume.
How to structure your work experience
Your employment history is arguably one of the most important parts of your resume. It shows you have experience and foundation in your field to successfully master the navigator position. Here is how to most effectively structure your work experience:
- List your most recent experience first, followed by earlier roles in reverse chronological order. Employers care about your most recent experience the most.
- Start with your job title, company name, city, and state on the left. Align dates in month and year format on the right-hand side.
- Include only recent, relevant jobs.
How to write navigator experience bullet points
Effective job bullet points do more than just describe your job duties. Instead, they should be specific and measurable accomplishments. Here are some strategies to mastering job bullet points:
- Use strong action verbs like Led, Built, or Optimized.
- Follow up with numbers when possible to support your results. How much did performance improve? How much revenue did you drive?
- Wrap it up by explaining the actions you took to achieve the result and how you made an impact.
Here are great bullet points from navigator resumes:
Work history example #1
Navigator
UNIV OF RICHMOND
- Assisted clients with applying for disability and/or Medicaid benefits.
- Recruited and scheduled new patients, focusing on low-income families with children on Medicaid.
- Provided free HIV testing (blood and oral) testing and results.
- Provided timely and professional bilingual communication to increase our bi-national efforts.
- Conducted intake interviews to collect relevant data; utilized CRM system to identify matches, facilitate communication and track outcomes.
Work history example #2
Navigator
Brockton Health
- Facilitated day to day communication to ensure records were collected and coded properly.
- Handled Client information according to HIPAA regulation.
- Provided education/consultation as needed to RN/New Hires/Care team members/Health Care consumers and Pediatric Emergency Department throughout the hospital.
- Maintained ongoing communication with care managers regarding member referrals and progress with locating and connecting members to Care Management.
- Explained Independence Blue Cross Medicare lines of business and HIPAA regulations to members and potential members.
Work history example #3
Navigator
Prime Therapeutics
- Implemented energy conservation programs for low and fixed-income customers in cooperation with social agencies and other community organizations.
- Educated referral sources regarding the hospice benefit and assisted to identify patients who were eligible for hospice services.
- Maintained radio communications with numerous points of contacts at all times while complying with International and Inland rules of the road.
- Developed and designed all outreach efforts, maintained all communication with partnering organizations.
- Implemented cloud based documentation that improved tracking and communication among team.
Work history example #4
Navigator
ODYSSEY HEALTHCARE CONST
- Rejoined agency and marketed hospice services to L.T.C.F.
- Offered the gift of hospice services to patients and their families with life limiting illnesses.
- Provided educational in-services to all referral sources on a regular basis; was their resource regarding hospice care.
- Educated referral sources regarding the hospice benefit and assisted to identify patients who were eligible for hospice services.
- Assisted patients and families through the admission process to hospice.
You can let Zippi customize your resume.
Add an education section to your resume
The education section should display your highest degree first.
Place your education section appropriately on your resume. If you graduated over 5 years ago, this section should be at the bottom of your resume. If you just graduated and lack relevant work experience, the education section should go to the top.
If you have a bachelor's or master's degree, do not list your high school education. If your graduation year is more than 15-20 years ago, it's better not to include dates in this section.
Here are some examples of good education entries from navigator resumes:
Bachelor's Degree in psychology
University of North Carolina at Chapel Hill, Chapel Hill, NC
1994 - 1997
Highlight your navigator certifications on your resume
If you have any additional certifications or education-like achievements, add them to the education section.
Include the full name of the certification, along with the name of the issuing organization and date of obtainment.
If you have any of these certifications, be sure to include them on your navigator resume:
- Certified Nurse Assistant (CNA)
- Diplomate, Navigation Engineering (D.NE)
- Dental Assistant (RDA)
- Mental Health
- Registered Medical Assistant
- Certified Professional - Human Resource (IPMA-CP)
- OSHA Safety Certificate
- Basic Life Support (BLS)
- Certified Medical Interpreter - Spanish (CMI)
- Global Career Development Facilitator (GCDF)